Key Responsibilities Define and lead a comprehensive AI strategy for Janus Henderson, continuously refining it based on emerging technologies and business needs. Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model development life cycle from proof of concept to deployment. Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Encourage collaboration across business units, embedding AI solutions into processes and supporting integration with technology teams. Monitor industry trends, evaluate new AI techniques and fintech innovations, and lead pilot programs to assess ROI and advocate for strategic investments in data science capabilities. Required Qualifications Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. 10+ years of experience in data science or analytics, with at least 5 years in a leadership or managerial capacity, preferably in financial services or asset management. Deep expertise in machine learning and statistical modeling, hands on experience developing and deploying models (e.g., predictive models, NLP, time series forecasting) and managing model risk in a regulated environment. Solid understanding of asset management business, including investment products, portfolio management, performance analytics and regulatory compliance reporting. Demonstrated leadership and communication skills, with the ability to articulate complex analytical findings to senior executives and to influence decision making. Preferred Experience Direct experience within an asset management analytics or quantitative research team. Hands on experience establishing governance processes for AI/ML and familiarity with EU AI Act, SEC guidance on model risk and ethical AI frameworks. Proficiency with advanced analytics libraries and tools used in finance, including quantitative finance libraries, time series databases and visualization platforms such as Tableau or Power BI. Published work, patents or conference presentations related to AI or data science in finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, Jupyter notebooks and version control (Git). Machine Learning: regression, classification, clustering, tree based models, neural networks, MLOps practices and model deployment. Data Platforms: relational and NoSQL databases, time series stores, cloud data services (AWS Redshift, Azure Synapse, Google BigQuery) and distributed computing frameworks. Analytics & BI: Tableau, Power BI, matplotlib/Plotly, Excel or similar tools for data storytelling. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption and secure data enclaves. Soft Skills & Leadership Competencies Strategic vision for AI and analytics, communicating the vision to senior leaders. High ethical standards, advocating responsible AI and refusing use cases that pose undue risk. Exceptional storytelling ability, translating complex insights into plain language for non technical audiences. Collaborative influence across IT, investment, compliance and client teams. Mentorship, fostering continuous learning and recruiting top talent. Problem solving resilience, systematically addressing data quality, model performance and resource constraints. What to Expect When You Join Hybrid working with reasonable accommodations. Generous holiday policies and paid volunteer time. Professional development support, tuition reimbursement and continuing education. All inclusive diversity, equity and inclusion culture. Maternal/paternal leave benefits and family services. Access to Headspace, ClassPass and other well being benefits. Unique employee events, including health challenges and evening socials. Supervisory Responsibilities Yes Potential for Growth Mentoring programs Leadership development Regular training sessions Career development services Continuing education courses Regulatory & Ethical Expectations You will be expected to understand the regulatory obligations of the firm and abide by JHI policies applicable to your role, including adherence to the Investment Advisory Code of Ethics. Annual Bonus Opportunity Position may be eligible for an annual discretionary bonus award from the profit pool, with individual awards based on company, department, team and personal performance. Benefits Summary Comprehensive total rewards package including competitive compensation, pension/retirement plans, health and well being benefits, and flexible work arrangements. Equal Opportunity Statement Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
May 02, 2026
Full time
Key Responsibilities Define and lead a comprehensive AI strategy for Janus Henderson, continuously refining it based on emerging technologies and business needs. Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model development life cycle from proof of concept to deployment. Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Encourage collaboration across business units, embedding AI solutions into processes and supporting integration with technology teams. Monitor industry trends, evaluate new AI techniques and fintech innovations, and lead pilot programs to assess ROI and advocate for strategic investments in data science capabilities. Required Qualifications Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. 10+ years of experience in data science or analytics, with at least 5 years in a leadership or managerial capacity, preferably in financial services or asset management. Deep expertise in machine learning and statistical modeling, hands on experience developing and deploying models (e.g., predictive models, NLP, time series forecasting) and managing model risk in a regulated environment. Solid understanding of asset management business, including investment products, portfolio management, performance analytics and regulatory compliance reporting. Demonstrated leadership and communication skills, with the ability to articulate complex analytical findings to senior executives and to influence decision making. Preferred Experience Direct experience within an asset management analytics or quantitative research team. Hands on experience establishing governance processes for AI/ML and familiarity with EU AI Act, SEC guidance on model risk and ethical AI frameworks. Proficiency with advanced analytics libraries and tools used in finance, including quantitative finance libraries, time series databases and visualization platforms such as Tableau or Power BI. Published work, patents or conference presentations related to AI or data science in finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, Jupyter notebooks and version control (Git). Machine Learning: regression, classification, clustering, tree based models, neural networks, MLOps practices and model deployment. Data Platforms: relational and NoSQL databases, time series stores, cloud data services (AWS Redshift, Azure Synapse, Google BigQuery) and distributed computing frameworks. Analytics & BI: Tableau, Power BI, matplotlib/Plotly, Excel or similar tools for data storytelling. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption and secure data enclaves. Soft Skills & Leadership Competencies Strategic vision for AI and analytics, communicating the vision to senior leaders. High ethical standards, advocating responsible AI and refusing use cases that pose undue risk. Exceptional storytelling ability, translating complex insights into plain language for non technical audiences. Collaborative influence across IT, investment, compliance and client teams. Mentorship, fostering continuous learning and recruiting top talent. Problem solving resilience, systematically addressing data quality, model performance and resource constraints. What to Expect When You Join Hybrid working with reasonable accommodations. Generous holiday policies and paid volunteer time. Professional development support, tuition reimbursement and continuing education. All inclusive diversity, equity and inclusion culture. Maternal/paternal leave benefits and family services. Access to Headspace, ClassPass and other well being benefits. Unique employee events, including health challenges and evening socials. Supervisory Responsibilities Yes Potential for Growth Mentoring programs Leadership development Regular training sessions Career development services Continuing education courses Regulatory & Ethical Expectations You will be expected to understand the regulatory obligations of the firm and abide by JHI policies applicable to your role, including adherence to the Investment Advisory Code of Ethics. Annual Bonus Opportunity Position may be eligible for an annual discretionary bonus award from the profit pool, with individual awards based on company, department, team and personal performance. Benefits Summary Comprehensive total rewards package including competitive compensation, pension/retirement plans, health and well being benefits, and flexible work arrangements. Equal Opportunity Statement Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Are you an experienced Electrical Maintenance engineer with commercial maintenance experience, looking for a fast-paced shift role? Look no further! I am working with a leading FM service provider who are actively recruiting for a shift lead to join their flagship team in central London. Package Salary up to £48,000 per annum Bags of overtime available Extensive benefits package 4 on and 4 off (Days and Nights) Duties Emergency Light Testing Fire Alarm Testing UPS Circuit Breakers Chillers Heat Exchangers Calorifiers Boilers AHUs/FCUs Distribution Boards Transformers Generator Testing Electrical Fault Finding Requirements NVQ Level 3 Electrical 18th Edition HV/LV (Good to have) Building services maintenance experience Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 02, 2026
Full time
Are you an experienced Electrical Maintenance engineer with commercial maintenance experience, looking for a fast-paced shift role? Look no further! I am working with a leading FM service provider who are actively recruiting for a shift lead to join their flagship team in central London. Package Salary up to £48,000 per annum Bags of overtime available Extensive benefits package 4 on and 4 off (Days and Nights) Duties Emergency Light Testing Fire Alarm Testing UPS Circuit Breakers Chillers Heat Exchangers Calorifiers Boilers AHUs/FCUs Distribution Boards Transformers Generator Testing Electrical Fault Finding Requirements NVQ Level 3 Electrical 18th Edition HV/LV (Good to have) Building services maintenance experience Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: Technical Supervisor (Shift) Contract: Permanent Location: Central London Salary: £45,000 - £60,000 + Shift Allowance Hours: Continental Shift Pattern We are working with a leading facilities management provider to recruit a Technical Supervisor to support engineering operations across a large Central London estate. This is a hands-on supervisory role, ideal for an experienced engineer looking to step up or an established supervisor seeking a new challenge. The Role You will oversee day-to-day engineering activities, ensuring safe working practices and high-quality service delivery across the estate. Key responsibilities include: Supervising engineering teams and ensuring safe working practices Acting as Authorised Person (HV/LV) where applicable Managing Permit to Work and LOTO systems Overseeing subcontractors and ensuring RAMS compliance Ensuring PPM and reactive maintenance is delivered effectively Maintaining accurate CAFM records and asset registers Providing technical support to engineers and site teams Supporting client satisfaction and service delivery About You We are looking for a technically strong Supervisor with a background in building services. You will have: Electrical or Mechanical building services background Experience in a supervisory or senior engineer role Strong understanding of H&S and compliance processes Experience using CAFM systems Ability to lead teams and manage workloads effectively Why Apply Work on a prestigious Central London estate Opportunity to step into or grow within a leadership role Long-term career development opportunities To apply, please send your CV to (url removed)
May 02, 2026
Full time
Role: Technical Supervisor (Shift) Contract: Permanent Location: Central London Salary: £45,000 - £60,000 + Shift Allowance Hours: Continental Shift Pattern We are working with a leading facilities management provider to recruit a Technical Supervisor to support engineering operations across a large Central London estate. This is a hands-on supervisory role, ideal for an experienced engineer looking to step up or an established supervisor seeking a new challenge. The Role You will oversee day-to-day engineering activities, ensuring safe working practices and high-quality service delivery across the estate. Key responsibilities include: Supervising engineering teams and ensuring safe working practices Acting as Authorised Person (HV/LV) where applicable Managing Permit to Work and LOTO systems Overseeing subcontractors and ensuring RAMS compliance Ensuring PPM and reactive maintenance is delivered effectively Maintaining accurate CAFM records and asset registers Providing technical support to engineers and site teams Supporting client satisfaction and service delivery About You We are looking for a technically strong Supervisor with a background in building services. You will have: Electrical or Mechanical building services background Experience in a supervisory or senior engineer role Strong understanding of H&S and compliance processes Experience using CAFM systems Ability to lead teams and manage workloads effectively Why Apply Work on a prestigious Central London estate Opportunity to step into or grow within a leadership role Long-term career development opportunities To apply, please send your CV to (url removed)
A leading aviation services company in Hounslow is seeking an Airport Duty Engineer to monitor critical engineering systems and lead responses during incidents. The successful candidate will hold a relevant engineering qualification and have experience in managing electrical systems. Responsibilities include controlling multiple airport systems, ensuring compliance, and leading audits. The role is full-time on-site and requires shift work, with a focus on operational resilience and safety compliance.
May 02, 2026
Full time
A leading aviation services company in Hounslow is seeking an Airport Duty Engineer to monitor critical engineering systems and lead responses during incidents. The successful candidate will hold a relevant engineering qualification and have experience in managing electrical systems. Responsibilities include controlling multiple airport systems, ensuring compliance, and leading audits. The role is full-time on-site and requires shift work, with a focus on operational resilience and safety compliance.
Grounds Maintenance Operative Pay Rate: 13.85 - 15.50, depending on experience and qualifications Shifts: Mon - Fri, between 07:00 - 16: hours per week Location: Kensington & Chelsea Contract: Temp to Perm Manpower are recruiting on behalf of our national client for candidates to join their grounds maintenance team. We are seeking a skilled Grounds Maintenance Operative to carry out tasks such as grass cutting, strimming, hedge trimming, litter picking, weed control, seasonal planting, and general site upkeep. You'll operate powered tools safely, follow daily schedules, and ensure all work meets required standards while complying with health and safety guidelines. The role also involves maintaining equipment, completing job records, and delivering a professional, friendly service to the public and clients. To succeed, you will need: Full UK driving licence is essential NVQ Level 2 in Horticulture or similar (preferred) Experience in grounds maintenance Willingness to work outdoors in all weather conditions Ability to work well as part of a team with a positive and reliable attitude Good understanding of safe working practices You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will be work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. They offer a holistic range of services to support the creation, maintenance, and management of landscapes for both public and private sector clients. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management. Apply now and a member of our Team will be in contact!
May 02, 2026
Seasonal
Grounds Maintenance Operative Pay Rate: 13.85 - 15.50, depending on experience and qualifications Shifts: Mon - Fri, between 07:00 - 16: hours per week Location: Kensington & Chelsea Contract: Temp to Perm Manpower are recruiting on behalf of our national client for candidates to join their grounds maintenance team. We are seeking a skilled Grounds Maintenance Operative to carry out tasks such as grass cutting, strimming, hedge trimming, litter picking, weed control, seasonal planting, and general site upkeep. You'll operate powered tools safely, follow daily schedules, and ensure all work meets required standards while complying with health and safety guidelines. The role also involves maintaining equipment, completing job records, and delivering a professional, friendly service to the public and clients. To succeed, you will need: Full UK driving licence is essential NVQ Level 2 in Horticulture or similar (preferred) Experience in grounds maintenance Willingness to work outdoors in all weather conditions Ability to work well as part of a team with a positive and reliable attitude Good understanding of safe working practices You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will be work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. They offer a holistic range of services to support the creation, maintenance, and management of landscapes for both public and private sector clients. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management. Apply now and a member of our Team will be in contact!
Multi-Skilled Operative Shift Times: Between (Apply online only) Monday - Friday Pay Rate : 14.82ph Location: Camden, N1C 4PD Contract - Temp to Perm Manpower are looking for a Handyman to work for our client based out of Camden. Working in this role you will be responsible for a various of tasks such as building works, ground maintenance and general small jobs to a range of clients throughout Central London. Working within a team you will undertake grounds maintenance and gardening duties within designated parks, open spaces and housing estates to a high standard of appearance. You will need to ensure a safe working environment is always maintained and carry out day to day maintenance and safety checks on all equipment. The training offered includes on-the-job training and standard induction for best practice. To succeed, you will need: To be physically fit and able to work outdoors in all weather conditions. Hold a full valid UK Driving License with no more than 6 points. Willingness to learn & open to training. Safety conscious mindset is key. Capable of using hand tools as well as power tools for repairs. Capable of working safely using a range of equipment and hand tools (e.g. strimmer's, backpack blowers, push mowers etc.) Experience in working in a busy team and providing a high-quality service. Experience in a similar role is essential. You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management. Apply now and a member of our Team will be in contact!
May 02, 2026
Seasonal
Multi-Skilled Operative Shift Times: Between (Apply online only) Monday - Friday Pay Rate : 14.82ph Location: Camden, N1C 4PD Contract - Temp to Perm Manpower are looking for a Handyman to work for our client based out of Camden. Working in this role you will be responsible for a various of tasks such as building works, ground maintenance and general small jobs to a range of clients throughout Central London. Working within a team you will undertake grounds maintenance and gardening duties within designated parks, open spaces and housing estates to a high standard of appearance. You will need to ensure a safe working environment is always maintained and carry out day to day maintenance and safety checks on all equipment. The training offered includes on-the-job training and standard induction for best practice. To succeed, you will need: To be physically fit and able to work outdoors in all weather conditions. Hold a full valid UK Driving License with no more than 6 points. Willingness to learn & open to training. Safety conscious mindset is key. Capable of using hand tools as well as power tools for repairs. Capable of working safely using a range of equipment and hand tools (e.g. strimmer's, backpack blowers, push mowers etc.) Experience in working in a busy team and providing a high-quality service. Experience in a similar role is essential. You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management. Apply now and a member of our Team will be in contact!
Production Supervisor Hayes 33,000 5on 2off 8hr shifts Benefits:- Private Pension, 25 Days Holiday + Bank Holidays Would you like to work for a growing local business, that has the job security of being part of a multi-site industrial manufacturer. Due to gaining more customers and future growth plans, they are looking for a driven and enthusiastic production supervisor. As a Production Supervisor your role & responsibilities will be: Leading a team of X10 assembly operatives Hands-on with the team, jumping on the machinery to make products when needed Lead, develop and motivate everyone Workload allocation, attend meetings, monitoring and reporting on KPi's & daily targets Ensure full compliance with quality, health & safety procedures Knowledge, skills & experience need for a Production Supervisor: Must be happy being hands-on with the team, operating machinery when needed Previously have been a production team leader / supervisor Must have worked in a manufacturing / production environment Able to lead by example, strong character, setting targets / goals Strong problem solving skills Knowledge of process & quality control in an ISO 9001 environment Highly organised and adaptable If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 01, 2026
Full time
Production Supervisor Hayes 33,000 5on 2off 8hr shifts Benefits:- Private Pension, 25 Days Holiday + Bank Holidays Would you like to work for a growing local business, that has the job security of being part of a multi-site industrial manufacturer. Due to gaining more customers and future growth plans, they are looking for a driven and enthusiastic production supervisor. As a Production Supervisor your role & responsibilities will be: Leading a team of X10 assembly operatives Hands-on with the team, jumping on the machinery to make products when needed Lead, develop and motivate everyone Workload allocation, attend meetings, monitoring and reporting on KPi's & daily targets Ensure full compliance with quality, health & safety procedures Knowledge, skills & experience need for a Production Supervisor: Must be happy being hands-on with the team, operating machinery when needed Previously have been a production team leader / supervisor Must have worked in a manufacturing / production environment Able to lead by example, strong character, setting targets / goals Strong problem solving skills Knowledge of process & quality control in an ISO 9001 environment Highly organised and adaptable If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based in our Feltham depot TW14 0AF and will work Monday to Friday and flexibility is required to provide cover for shifts when required. What you'll do: Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution Providing first level support and ownership for all incidents and requests Initial incident triage of all requests Ensuring timely call resolution to achieve SLA's Meeting Service Desk (KPI) Key Performance Indicators Pro-active contact with suppliers including escalations when necessary Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: Ensure that excellent customer service is maintained and delivered to the highest standard A practical and proactive approach to the 24 7 Service Desk Operation Deliver customer service to the highest standard Strong Customer Service Skills A positive approach to problem solving What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 01, 2026
Full time
Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based in our Feltham depot TW14 0AF and will work Monday to Friday and flexibility is required to provide cover for shifts when required. What you'll do: Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution Providing first level support and ownership for all incidents and requests Initial incident triage of all requests Ensuring timely call resolution to achieve SLA's Meeting Service Desk (KPI) Key Performance Indicators Pro-active contact with suppliers including escalations when necessary Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: Ensure that excellent customer service is maintained and delivered to the highest standard A practical and proactive approach to the 24 7 Service Desk Operation Deliver customer service to the highest standard Strong Customer Service Skills A positive approach to problem solving What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
We are recruiting for a Production Manager to join our London-based manufacturing client in a key role focused on keeping everything on track and meeting lead times. You'll report to the Head of Production and work a 4-day rotating shift pattern (days and nights). As a Production Manager, you will be part of the industrial production team, leading and supporting up to 50 production staff per shift. You'll play a big part in driving performance and making sure all safety and quality standards are consistently followed. THE SUCCESSFUL APPLICANT 5+ Years people management experience (including investigations, disciplinaries, people development, improvement development plans, etc.) Previous supervisory or line management experience. Experience of Lean manufacturing principles (desirable). Strong attention to detail. Proven ability to lead and motivate a team, manage conflict and drive results. Ability to move and navigate amongst different areas. Strong Communication Skills. Interpersonal skills. Able to demonstrate excellent organizational Skills. Able to plan production schedules and monitor materials availability. Flexibility to work shift rotations of days/nights. UK Drivers licence. JOB DESCRIPTION Ensure compliance across all teams with Health & Safety and Quality requirements to maintain a safe working environment. Support a culture of safety and quality within the team; ensure all procedures are followed and Protective Personal Equipment is always used correctly. Participate in new product introductions when required, ensuring that production aspects are taken into account. Oversee technician performance ensuring that Operational Compliance Assessments meet targets. Be a champion for product quality and continuous improvement activities. Ensure team members always adhere to Quality build processes and procedures. Ensure all HSE processes are correct, scheduling regular maintenance and only accepting new facilities into production after the New Product Introduction procedure is completed. Ensure company Health & Safety policies are applied; ensure all staff activities are carried out in a safe manner. Monitor staff compliance with the HSE rules. Ensure Departmental health safety checks are carried out on time and equipment is labelled where required. Report all Accidents & Near Misses in a timely manner to HSE Department. Enforce & adhere to local clean area rules (ESD, Washing hands etc). Manage any noncompliance. Ensure ESD Protocols are followed by departmental staff. Ensure infrastructure is in place. Implement and promote a culture of continuous improvement, including process optimizations and waste reduction initiatives. Coordinate with the maintenance team to schedule regular equipment maintenance and minimize downtime. To ensure that all production teams are aligned and that product is made to agreed schedules and to the right quality standard. Manage shifts loading and skills allocation per shift. Track and analyse team performance, providing feedback and coaching to improve efficiency, quality and output. Collaborate cross functionally with support teams to resolve issues in a timely manner. Leading root cause analysis and 5 why's. Lead and support team development helping people to reach their potential. Understand all people management policies and procedures; work closely with HR Manager as necessary. Manage employee performance, attendance and adherence to quality and safety policies and procedures; manage through formal processes any non-adherence. Address and resolve conflicts within the team to maintain a positive working environment. Use the "Spot Award" to recognize and reward exceptional performance, boosting team morale. Communicate clearly and effectively any business information that should be cascaded to the team, setting expectations and goals. Monitor, manage and report teams performance. Encourage and implement cross-training programs to increase workforce flexibility and resilience. Participate in recruitment campaigns and conduct interviews are required. Carry out return to work interviews. Carry out any HR investigations when required. Promote 6s and lean manufacturing principles, actively supporting the area champion in driving Cis. Preparation of reports and KPI's with analysis included. REMUNERATION PACKAGE ON OFFER Competitivesalary and car allowance of £6,120 plus annual bonus
May 01, 2026
Full time
We are recruiting for a Production Manager to join our London-based manufacturing client in a key role focused on keeping everything on track and meeting lead times. You'll report to the Head of Production and work a 4-day rotating shift pattern (days and nights). As a Production Manager, you will be part of the industrial production team, leading and supporting up to 50 production staff per shift. You'll play a big part in driving performance and making sure all safety and quality standards are consistently followed. THE SUCCESSFUL APPLICANT 5+ Years people management experience (including investigations, disciplinaries, people development, improvement development plans, etc.) Previous supervisory or line management experience. Experience of Lean manufacturing principles (desirable). Strong attention to detail. Proven ability to lead and motivate a team, manage conflict and drive results. Ability to move and navigate amongst different areas. Strong Communication Skills. Interpersonal skills. Able to demonstrate excellent organizational Skills. Able to plan production schedules and monitor materials availability. Flexibility to work shift rotations of days/nights. UK Drivers licence. JOB DESCRIPTION Ensure compliance across all teams with Health & Safety and Quality requirements to maintain a safe working environment. Support a culture of safety and quality within the team; ensure all procedures are followed and Protective Personal Equipment is always used correctly. Participate in new product introductions when required, ensuring that production aspects are taken into account. Oversee technician performance ensuring that Operational Compliance Assessments meet targets. Be a champion for product quality and continuous improvement activities. Ensure team members always adhere to Quality build processes and procedures. Ensure all HSE processes are correct, scheduling regular maintenance and only accepting new facilities into production after the New Product Introduction procedure is completed. Ensure company Health & Safety policies are applied; ensure all staff activities are carried out in a safe manner. Monitor staff compliance with the HSE rules. Ensure Departmental health safety checks are carried out on time and equipment is labelled where required. Report all Accidents & Near Misses in a timely manner to HSE Department. Enforce & adhere to local clean area rules (ESD, Washing hands etc). Manage any noncompliance. Ensure ESD Protocols are followed by departmental staff. Ensure infrastructure is in place. Implement and promote a culture of continuous improvement, including process optimizations and waste reduction initiatives. Coordinate with the maintenance team to schedule regular equipment maintenance and minimize downtime. To ensure that all production teams are aligned and that product is made to agreed schedules and to the right quality standard. Manage shifts loading and skills allocation per shift. Track and analyse team performance, providing feedback and coaching to improve efficiency, quality and output. Collaborate cross functionally with support teams to resolve issues in a timely manner. Leading root cause analysis and 5 why's. Lead and support team development helping people to reach their potential. Understand all people management policies and procedures; work closely with HR Manager as necessary. Manage employee performance, attendance and adherence to quality and safety policies and procedures; manage through formal processes any non-adherence. Address and resolve conflicts within the team to maintain a positive working environment. Use the "Spot Award" to recognize and reward exceptional performance, boosting team morale. Communicate clearly and effectively any business information that should be cascaded to the team, setting expectations and goals. Monitor, manage and report teams performance. Encourage and implement cross-training programs to increase workforce flexibility and resilience. Participate in recruitment campaigns and conduct interviews are required. Carry out return to work interviews. Carry out any HR investigations when required. Promote 6s and lean manufacturing principles, actively supporting the area champion in driving Cis. Preparation of reports and KPI's with analysis included. REMUNERATION PACKAGE ON OFFER Competitivesalary and car allowance of £6,120 plus annual bonus
Senior Operational Excellence Technical Programme Manager London . Job Title: Senior Operational Excellence Technical Programme Manager Department: Development and Construction Division: Reports To: Operational Excellence Director Location: United Kingdom Position Type: Full-Time, Permanent About Nscale NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. NScale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At NScale, our Design and Construction team plays a critical role in delivering data center facilities that are optimized for AI deployments. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an NScaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We are looking for a Senior Operational Excellence Technical Programme Manager to join our team. This is a senior manager role that sits at the intersection of project controls, digital transformation and governance maturity within the development and construction team. The role is responsible for managing and controlling the Operational Excellence programmes and expanding that capability as the organisation scales up, construction delivery becomes more complex and the digital tooling and processes need to evolve and adapt. This is a key role in executing the Operational Excellence strategy by translating intent into sustainable operating practices. The aim is to ensure that operational effectiveness and efficiency is delivered while assurance is embedded within each process as part of our organisational capability rather than a periodic exercise, shifting from reactive oversight to a mature, confidence-based decision making model. What You'll be Doing (Responsibilities) Project Controls: Deliver integrated project controls across the EMEA portfolio - driving implementation from site level through to executive reporting and continuously refining the operating model as scale and complexity increase. Digital tools: Deploy automated reporting, data pipelines and single source of truth frameworks that mature alongside the organisation to support deeper insight and stronger assurance. Proactively identify opportunities to improve, enhance, or simplify processes through the use of systems and tools Processes definition: Coordinate efforts to standardise and implement end-to- end business processes related to the Operational Excellence programme, ensuring efficiency, effectiveness, and scalability proportionate to the relevant delivery capability. Processes optimisation: Champion continual improvement in processes, data input and reporting as a long-term enabler, moving from initial consistency to optimisation and value realisation, while maintaining appropriate local flexibility across markets and project types. Collaboration: Work closely with central functions and regional/cross-regional teams to ensure alignment with the Operational Excellence strategy and delivery processes, providing guidance and support to enhance local operations. Training and Learning: Lead training initiatives to promote understanding of processes and systems among stakeholders, fostering a culture of continuous improvement. Using feedback and organisational learning to iteratively strengthen existing frameworks. Risk Management: Audit established project controls and digital workflows to identify potential risks associated with project controls, processes and their governance; propose mitigation strategies, and ensure adherence to regulatory standards and best practices creating sustained executive confidence in delivery. Act as the project controls subject matter expert for the region and technical excellence escalation point. About You (Skills / Qualifications) Required Degree level or equivalent practical experience in engineering, technology or programme management within a related technical discipline in the built environment. 10 or more years of project controls experience across large capital construction programmes, with significant exposure to construction and the data centre sectors. Experience in building and managing automated reporting systems, data cleansing and data integration from disparate sources across large portfolios. Experience in writing and implementing project controls standards across disciplines i.e. scheduling, risk, change and cost governance, construction delivery for complex projects across countries (EMEA). Demonstrated experience defining and deploying digital controls tools at regional or global level, including Power BI, Primavera P6, Procore, risk and finance systems. Demonstrated experience in project controls, systems, business process management and governance with emphasis on programs in construction delivery / critical infrastructure. Awareness of applicable regulations and standards in construction Strong analytical skills and ability to interpret complex data and make strategic recommendations Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Ability to work independently and collaboratively in a fast-paced, dynamic environment Preferred Experience in a formal Operational Excellence, PMO or programme governance function. Familiarity with the full data centre lifecycle from design and preconstruction through construction, commissioning and operations. Experience in leading, building and mentoring projects controls teams across multiple countries. At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Thank you for your interest. If there's anything we can do to accommodate your specific situation, please let us know. For information on how NScale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
May 01, 2026
Full time
Senior Operational Excellence Technical Programme Manager London . Job Title: Senior Operational Excellence Technical Programme Manager Department: Development and Construction Division: Reports To: Operational Excellence Director Location: United Kingdom Position Type: Full-Time, Permanent About Nscale NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. NScale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At NScale, our Design and Construction team plays a critical role in delivering data center facilities that are optimized for AI deployments. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an NScaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We are looking for a Senior Operational Excellence Technical Programme Manager to join our team. This is a senior manager role that sits at the intersection of project controls, digital transformation and governance maturity within the development and construction team. The role is responsible for managing and controlling the Operational Excellence programmes and expanding that capability as the organisation scales up, construction delivery becomes more complex and the digital tooling and processes need to evolve and adapt. This is a key role in executing the Operational Excellence strategy by translating intent into sustainable operating practices. The aim is to ensure that operational effectiveness and efficiency is delivered while assurance is embedded within each process as part of our organisational capability rather than a periodic exercise, shifting from reactive oversight to a mature, confidence-based decision making model. What You'll be Doing (Responsibilities) Project Controls: Deliver integrated project controls across the EMEA portfolio - driving implementation from site level through to executive reporting and continuously refining the operating model as scale and complexity increase. Digital tools: Deploy automated reporting, data pipelines and single source of truth frameworks that mature alongside the organisation to support deeper insight and stronger assurance. Proactively identify opportunities to improve, enhance, or simplify processes through the use of systems and tools Processes definition: Coordinate efforts to standardise and implement end-to- end business processes related to the Operational Excellence programme, ensuring efficiency, effectiveness, and scalability proportionate to the relevant delivery capability. Processes optimisation: Champion continual improvement in processes, data input and reporting as a long-term enabler, moving from initial consistency to optimisation and value realisation, while maintaining appropriate local flexibility across markets and project types. Collaboration: Work closely with central functions and regional/cross-regional teams to ensure alignment with the Operational Excellence strategy and delivery processes, providing guidance and support to enhance local operations. Training and Learning: Lead training initiatives to promote understanding of processes and systems among stakeholders, fostering a culture of continuous improvement. Using feedback and organisational learning to iteratively strengthen existing frameworks. Risk Management: Audit established project controls and digital workflows to identify potential risks associated with project controls, processes and their governance; propose mitigation strategies, and ensure adherence to regulatory standards and best practices creating sustained executive confidence in delivery. Act as the project controls subject matter expert for the region and technical excellence escalation point. About You (Skills / Qualifications) Required Degree level or equivalent practical experience in engineering, technology or programme management within a related technical discipline in the built environment. 10 or more years of project controls experience across large capital construction programmes, with significant exposure to construction and the data centre sectors. Experience in building and managing automated reporting systems, data cleansing and data integration from disparate sources across large portfolios. Experience in writing and implementing project controls standards across disciplines i.e. scheduling, risk, change and cost governance, construction delivery for complex projects across countries (EMEA). Demonstrated experience defining and deploying digital controls tools at regional or global level, including Power BI, Primavera P6, Procore, risk and finance systems. Demonstrated experience in project controls, systems, business process management and governance with emphasis on programs in construction delivery / critical infrastructure. Awareness of applicable regulations and standards in construction Strong analytical skills and ability to interpret complex data and make strategic recommendations Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Ability to work independently and collaboratively in a fast-paced, dynamic environment Preferred Experience in a formal Operational Excellence, PMO or programme governance function. Familiarity with the full data centre lifecycle from design and preconstruction through construction, commissioning and operations. Experience in leading, building and mentoring projects controls teams across multiple countries. At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Thank you for your interest. If there's anything we can do to accommodate your specific situation, please let us know. For information on how NScale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Multi-Skilled Maintenance Engineer to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: Ensure that the equipment and plant are maintained. React to breakdowns quickly and efficiently. PLC fault finding to input and output level. Remedy issues highlighted by our in-house HAACP audits. Respond to out-of-hours calls for breakdowns. Our team tells us you will be a great addition if you Are a logical thinker with a proactive approach to resolving issues and faults. Electrically and mechanically skilled, an engineering-based NVQ level 3 or equivalent qualification (C&G 2330 or similar). Qualified to (or be prepared to qualify to) Electrical Installations BS7671:2008 (2382-15) 18th Edition and upgrade as new Editions are released. Preferably holding an HNC (Level 4) or equivalent qualification in an electrical/mechanical engineering discipline and previous control/instrumentation experience would be highly desirable. Understand OEE and equipment performance metrics. Experience using CMMS (Computerized Maintenance Management Systems) to record planned maintenance and reactive tasks. Experience with bakery machinery. Have HAACP awareness. Troubleshooting on electrical equipment is a must Shift Times: 6 am- 6 pm & 6 pm-6 am: 2 days Day shift and 2 days Night shift on a 4 on 4 off shift pattern What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 23 days holiday (pro-rata) Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.
May 01, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Multi-Skilled Maintenance Engineer to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: Ensure that the equipment and plant are maintained. React to breakdowns quickly and efficiently. PLC fault finding to input and output level. Remedy issues highlighted by our in-house HAACP audits. Respond to out-of-hours calls for breakdowns. Our team tells us you will be a great addition if you Are a logical thinker with a proactive approach to resolving issues and faults. Electrically and mechanically skilled, an engineering-based NVQ level 3 or equivalent qualification (C&G 2330 or similar). Qualified to (or be prepared to qualify to) Electrical Installations BS7671:2008 (2382-15) 18th Edition and upgrade as new Editions are released. Preferably holding an HNC (Level 4) or equivalent qualification in an electrical/mechanical engineering discipline and previous control/instrumentation experience would be highly desirable. Understand OEE and equipment performance metrics. Experience using CMMS (Computerized Maintenance Management Systems) to record planned maintenance and reactive tasks. Experience with bakery machinery. Have HAACP awareness. Troubleshooting on electrical equipment is a must Shift Times: 6 am- 6 pm & 6 pm-6 am: 2 days Day shift and 2 days Night shift on a 4 on 4 off shift pattern What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 23 days holiday (pro-rata) Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.
Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 01, 2026
Full time
Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Handyman / Multi-Skilled Operative Shift Times: Between 07:30 - 16:00 Monday - Friday Pay Rate: 14.82 - 16.30 DOE Location: Camden, N1C 4PD Contract - Temp to Perm Manpower are looking for a Handyman & Multiskilled Operative to work for our client based out of Camden. Working in this role you will be responsible for a various of tasks such as play park repairs, ground maintenance and general handy man jobs to a range of clients throughout Central London. Working within a team you will undertake grounds maintenance and gardening duties within designated parks, open spaces and housing estates to a high standard of appearance. You will need to ensure a safe working environment is always maintained and carry out day to day maintenance and safety checks on all equipment. The training offered includes on-the-job training and standard induction for best practice. To succeed, you will need: To be physically fit and able to work outdoors in all weather conditions. Hold a full valid UK Driving License Willingness to learn & open to training. Safety conscious mindset is key. Capable of using hand tools as well as power tools for repairs. Capable of working safely using a range of equipment and hand tools (e.g. strimmer's, backpack blowers, push mowers etc.) Experience in working in a busy team and providing a high-quality service. Experience in a similar role is essential. You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management. Apply now and a member of our Team will be in contact!
May 01, 2026
Seasonal
Handyman / Multi-Skilled Operative Shift Times: Between 07:30 - 16:00 Monday - Friday Pay Rate: 14.82 - 16.30 DOE Location: Camden, N1C 4PD Contract - Temp to Perm Manpower are looking for a Handyman & Multiskilled Operative to work for our client based out of Camden. Working in this role you will be responsible for a various of tasks such as play park repairs, ground maintenance and general handy man jobs to a range of clients throughout Central London. Working within a team you will undertake grounds maintenance and gardening duties within designated parks, open spaces and housing estates to a high standard of appearance. You will need to ensure a safe working environment is always maintained and carry out day to day maintenance and safety checks on all equipment. The training offered includes on-the-job training and standard induction for best practice. To succeed, you will need: To be physically fit and able to work outdoors in all weather conditions. Hold a full valid UK Driving License Willingness to learn & open to training. Safety conscious mindset is key. Capable of using hand tools as well as power tools for repairs. Capable of working safely using a range of equipment and hand tools (e.g. strimmer's, backpack blowers, push mowers etc.) Experience in working in a busy team and providing a high-quality service. Experience in a similar role is essential. You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management. Apply now and a member of our Team will be in contact!
Job Title: Electrical Maintenance Engineer Location: Canning Town, East London Salary: £55,000 Shift: Days & Nights (Shift Pattern) Job Role of the Electrical Maintenance Engineer A fantastic opportunity has arisen for a skilled Electrical Maintenance Engineer to join a state-of-the-art, fully automated manufacturing site in East London click apply for full job details
May 01, 2026
Full time
Job Title: Electrical Maintenance Engineer Location: Canning Town, East London Salary: £55,000 Shift: Days & Nights (Shift Pattern) Job Role of the Electrical Maintenance Engineer A fantastic opportunity has arisen for a skilled Electrical Maintenance Engineer to join a state-of-the-art, fully automated manufacturing site in East London click apply for full job details
LOCATION: London Fire Brigade SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE You will be utilising your core skills asanMobileengineerdoing PPM andreactive fault diagnostics and installations associated to this company's coreactivities. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements asrequired. Conduct the planned delivery of SFG 20 maintenance and repair across 51 fire stations in London. You will also be sufficient in conducting maintenance and repairs of the remedials you identify on PPM. You will be part of a wider team and will adopt a teamwork mentality and collaboration. Some but not all your PPM duties will be generator load testing, monthly emergency light testing, L8 temperature checks, meter readings, shower outlet descales, extract fans, pumps, lighting and general Mechanical, Electrical and Plumbing maintenance. You will be a first response on reactive calls and will be expected to attempt a first-time fix (within your skills competency). You will assist with the completion of standard maintenance and repair within the Mechanical, Electrical & Building Fabric trades. KEY RESPONSIBILITIES Conduct planned maintenance across LFB estate to SFG 20 standard. Complete engineer's worksheet in full, giving full details of plant that requires additional work. Work sheets to be detailed, pictures of before and after on each job, remedial quotations should be sourced and provided with the job. Complete works competently to prevent call backs and KPI failures. Identifying lifecycle replacement requirements. Complete a weekly time sheet correctly and submit it to your line manager. Submit expenses weekly with all supporting receipts. Complete all necessary paperwork for the customer whilst on site and obtain a customer's signature to enable the job attended to be invoiced without any delays. ESSENTIAL SKILLS & EXPERIENCE Planned maintenance competence to SFG 20. Emergency lighting fundamentals unit 1 & 2. Generator Load testing. L8 awareness. Trade qualifications (Plumbing, Mechanical or Electrical equivalent). L8 Awareness. IPAF, PASMA. DESIRABLE BUT NOT ESSENTIAL City & Guilds 236/0 & 2330 Electrical Installation/Maintenance or equivalent. 18th Edition IEE. Fabric experience in one or all of these - Tiling, carpentry, painting and plastering. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
May 01, 2026
Full time
LOCATION: London Fire Brigade SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE You will be utilising your core skills asanMobileengineerdoing PPM andreactive fault diagnostics and installations associated to this company's coreactivities. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements asrequired. Conduct the planned delivery of SFG 20 maintenance and repair across 51 fire stations in London. You will also be sufficient in conducting maintenance and repairs of the remedials you identify on PPM. You will be part of a wider team and will adopt a teamwork mentality and collaboration. Some but not all your PPM duties will be generator load testing, monthly emergency light testing, L8 temperature checks, meter readings, shower outlet descales, extract fans, pumps, lighting and general Mechanical, Electrical and Plumbing maintenance. You will be a first response on reactive calls and will be expected to attempt a first-time fix (within your skills competency). You will assist with the completion of standard maintenance and repair within the Mechanical, Electrical & Building Fabric trades. KEY RESPONSIBILITIES Conduct planned maintenance across LFB estate to SFG 20 standard. Complete engineer's worksheet in full, giving full details of plant that requires additional work. Work sheets to be detailed, pictures of before and after on each job, remedial quotations should be sourced and provided with the job. Complete works competently to prevent call backs and KPI failures. Identifying lifecycle replacement requirements. Complete a weekly time sheet correctly and submit it to your line manager. Submit expenses weekly with all supporting receipts. Complete all necessary paperwork for the customer whilst on site and obtain a customer's signature to enable the job attended to be invoiced without any delays. ESSENTIAL SKILLS & EXPERIENCE Planned maintenance competence to SFG 20. Emergency lighting fundamentals unit 1 & 2. Generator Load testing. L8 awareness. Trade qualifications (Plumbing, Mechanical or Electrical equivalent). L8 Awareness. IPAF, PASMA. DESIRABLE BUT NOT ESSENTIAL City & Guilds 236/0 & 2330 Electrical Installation/Maintenance or equivalent. 18th Edition IEE. Fabric experience in one or all of these - Tiling, carpentry, painting and plastering. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively while remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate milestones together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role The Support Analyst assists customers with addressing any issues they have with the Xelix platform. They are responsible for reviewing tickets raised by customers and resolving them in an expedient manner. This is an exciting role that collaborates regularly with numerous other functions within the company, such as Customer Support, Professional Services, Product and Engineering. The role is critical in ensuring that any Xelix customers are able to use the platform as designed. The ability to troubleshoot and resolve technical issues is a key element of the role. The successful candidate would have excellent technical acumen, organisational and communications skills and a drive to ensure the client experience matches our culture and helps build enduring relationships with our customers. This role is ideal for a candidate looking to leverage and hone their existing technical skills (like Python) whilst getting the opportunity to develop a skill set in project management and customer support. They will be a proactive, resourceful multitasker with at least one year of experience in a customer facing role. You'll excel here if you love helping people, have strong problem solving skills and can adapt quickly to changing priorities in a collaborative environment. Experience in customer support, accounting or accounts payable is a plus but not required. What you'll be doing Proactively handle technical and non technical customer queries, providing efficient and effective solutions. Gain in depth knowledge of our product and roadmap to serve as an expert advisor to customers. Represent the customer's voice within the company, collaborating with Product and Commercial teams to influence product priorities and improvements. Coordinate with the Customer Success Team on customer risks and issues, ensuring alignment on key concerns. Maintain and update the knowledge base with new product information, ensuring customers have access to the latest resources. Manage and organise the support inbox, ensuring timely responses and adherence to SLAs and OKR targets for customer satisfaction. As you evolve in the role, you will also assist in platform maintenance activities such as: Checking the data logs to proactively highlight any issues with live customers usage of the platform. Assisting the Support team members with any error resolution on customer files or platform. Supporting Implementation & Customer Success teams in addition of new Data Files / Systems for existing customers. Supporting ad hoc queries from Customer Success teams on platform behaviour. What you'll bring Experience: At least 1 year of experience in a customer facing role, ideally within the SaaS or tech industry. Background in support, accounting, or accounts payable is preferable but not required. Adaptability: Strong time management and prioritisation skills, maximising both personal efficiency and team productivity. Thrives in a fast paced environment, effectively multitasking and handling shifting priorities. Customer Centric Mindset: A customer first approach, with a genuine passion for helping customers feel valued and heard. Technical Proficiency: Quick to learn new technologies, product features, and processes, and able to translate this knowledge effectively to customers. Strong analytical and problem solving skills. Python proficiency is mandatory and will be tested during the recruitment process. Effective Communication: Clear, direct, and precise verbal and written communication, with a friendly and empathetic demeanour, dedicated to delivering outstanding customer service. Proactiveness: Proactively troubleshoots and resolves customer issues, driven by a passion for delivering exceptional customer experiences. Education: Bachelor's degree or equivalent experience, preferably in a related field. Experience of Intercom is a plus! What we offer in return Competitive salary of £35,000 to £40,000 depending on experience plus 10% bonus ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.
May 01, 2026
Full time
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively while remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate milestones together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role The Support Analyst assists customers with addressing any issues they have with the Xelix platform. They are responsible for reviewing tickets raised by customers and resolving them in an expedient manner. This is an exciting role that collaborates regularly with numerous other functions within the company, such as Customer Support, Professional Services, Product and Engineering. The role is critical in ensuring that any Xelix customers are able to use the platform as designed. The ability to troubleshoot and resolve technical issues is a key element of the role. The successful candidate would have excellent technical acumen, organisational and communications skills and a drive to ensure the client experience matches our culture and helps build enduring relationships with our customers. This role is ideal for a candidate looking to leverage and hone their existing technical skills (like Python) whilst getting the opportunity to develop a skill set in project management and customer support. They will be a proactive, resourceful multitasker with at least one year of experience in a customer facing role. You'll excel here if you love helping people, have strong problem solving skills and can adapt quickly to changing priorities in a collaborative environment. Experience in customer support, accounting or accounts payable is a plus but not required. What you'll be doing Proactively handle technical and non technical customer queries, providing efficient and effective solutions. Gain in depth knowledge of our product and roadmap to serve as an expert advisor to customers. Represent the customer's voice within the company, collaborating with Product and Commercial teams to influence product priorities and improvements. Coordinate with the Customer Success Team on customer risks and issues, ensuring alignment on key concerns. Maintain and update the knowledge base with new product information, ensuring customers have access to the latest resources. Manage and organise the support inbox, ensuring timely responses and adherence to SLAs and OKR targets for customer satisfaction. As you evolve in the role, you will also assist in platform maintenance activities such as: Checking the data logs to proactively highlight any issues with live customers usage of the platform. Assisting the Support team members with any error resolution on customer files or platform. Supporting Implementation & Customer Success teams in addition of new Data Files / Systems for existing customers. Supporting ad hoc queries from Customer Success teams on platform behaviour. What you'll bring Experience: At least 1 year of experience in a customer facing role, ideally within the SaaS or tech industry. Background in support, accounting, or accounts payable is preferable but not required. Adaptability: Strong time management and prioritisation skills, maximising both personal efficiency and team productivity. Thrives in a fast paced environment, effectively multitasking and handling shifting priorities. Customer Centric Mindset: A customer first approach, with a genuine passion for helping customers feel valued and heard. Technical Proficiency: Quick to learn new technologies, product features, and processes, and able to translate this knowledge effectively to customers. Strong analytical and problem solving skills. Python proficiency is mandatory and will be tested during the recruitment process. Effective Communication: Clear, direct, and precise verbal and written communication, with a friendly and empathetic demeanour, dedicated to delivering outstanding customer service. Proactiveness: Proactively troubleshoots and resolves customer issues, driven by a passion for delivering exceptional customer experiences. Education: Bachelor's degree or equivalent experience, preferably in a related field. Experience of Intercom is a plus! What we offer in return Competitive salary of £35,000 to £40,000 depending on experience plus 10% bonus ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Head of Sustainability - Transforming How a Major Transport Group Moves London, United Kingdom Posted on 03/02/2026 Head of Sustainability - Transforming How a Major Transport Group Moves The Mission Transport is one of the hardest sectors to decarbonise. The infrastructure is complex, the regulatory landscape is shifting fast, and the gap between ambition and delivery is where most sustainability strategies quietly fail. Our client is a well-established UK-based transport group with international operations - spanning freight, logistics, and integrated transport services. They're serious about closing that gap. Not because they have to, but because the leadership team has made a clear strategic decision: sustainability is central to how this business will compete over the next decade. They're looking for someone to own that agenda. Entirely. The Opportunity As Head of Sustainability, you'll sit at the intersection of strategy, operations, and external engagement - reporting directly to the executive leadership team and working across fleet, engineering, procurement, and operations to make sustainability real rather than reported. This isn't a communications role dressed up as a strategy role. You'll be shaping the decarbonisation roadmap, leading climate risk assessments, driving innovation pilots, and building the internal capability that makes long-term change stick. London-based, hybrid working. What You'll Do Design and lead the company's sustainability strategy - aligned with UK and EU regulatory frameworks including CSRD, SECR, and TCFD, and grounded in what's actually achievable operationally. Own the decarbonisation roadmap: fleet transformation, alternative fuels, energy efficiency, and emissions reduction across the full transport value chain. Embed ESG criteria into procurement, asset management, and logistics - making sustainable sourcing a standard, not an afterthought. Lead climate risk and opportunity assessments, building adaptive strategies that hold up under regulatory and environmental pressure. Drive innovation - from electrification trials to AI-led route optimisation - with a focus on outcomes, not pilots for their own sake. Develop ESG performance dashboards and reporting frameworks that give the executive board real insight, not just compliance-ready numbers. Lead internal change management: building climate literacy, staff engagement, and a culture where sustainability is understood as a business priority. Represent the company externally with public authorities, trade associations, and industry regulators. What You Bring 7-10 years of senior sustainability or ESG experience - ideally across transportation, maritime, freight, logistics, or heavy industry. Degree in Environmental Science, Engineering, Sustainability, or a related discipline. Professional certifications (IEMA, GHG Protocol, ISO 14001) are a genuine plus. Proven track record leading cross-functional ESG or climate programmes inside complex organisations. Deep working knowledge of UK/EU environmental regulation and decarbonisation pathways - you can navigate CSRD and a fleet procurement conversation in the same week. Strong stakeholder instincts - as comfortable presenting to a board as you are working through technical detail with an engineering team. Strategic thinker who stays close to delivery. You know the difference between a good plan and one that actually gets executed. Why Join Now This is a mandate with real weight behind it. You'll have executive support, cross-functional access, and the scope to shape how a major transport group navigates one of the defining challenges of the next decade. The work is substantive. The impact is measurable. And the opportunity to build something lasting - within an organisation that moves real freight, real distance, every day - is significant. If you're ready to lead at this level, we'd like to hear from you.
May 01, 2026
Full time
Head of Sustainability - Transforming How a Major Transport Group Moves London, United Kingdom Posted on 03/02/2026 Head of Sustainability - Transforming How a Major Transport Group Moves The Mission Transport is one of the hardest sectors to decarbonise. The infrastructure is complex, the regulatory landscape is shifting fast, and the gap between ambition and delivery is where most sustainability strategies quietly fail. Our client is a well-established UK-based transport group with international operations - spanning freight, logistics, and integrated transport services. They're serious about closing that gap. Not because they have to, but because the leadership team has made a clear strategic decision: sustainability is central to how this business will compete over the next decade. They're looking for someone to own that agenda. Entirely. The Opportunity As Head of Sustainability, you'll sit at the intersection of strategy, operations, and external engagement - reporting directly to the executive leadership team and working across fleet, engineering, procurement, and operations to make sustainability real rather than reported. This isn't a communications role dressed up as a strategy role. You'll be shaping the decarbonisation roadmap, leading climate risk assessments, driving innovation pilots, and building the internal capability that makes long-term change stick. London-based, hybrid working. What You'll Do Design and lead the company's sustainability strategy - aligned with UK and EU regulatory frameworks including CSRD, SECR, and TCFD, and grounded in what's actually achievable operationally. Own the decarbonisation roadmap: fleet transformation, alternative fuels, energy efficiency, and emissions reduction across the full transport value chain. Embed ESG criteria into procurement, asset management, and logistics - making sustainable sourcing a standard, not an afterthought. Lead climate risk and opportunity assessments, building adaptive strategies that hold up under regulatory and environmental pressure. Drive innovation - from electrification trials to AI-led route optimisation - with a focus on outcomes, not pilots for their own sake. Develop ESG performance dashboards and reporting frameworks that give the executive board real insight, not just compliance-ready numbers. Lead internal change management: building climate literacy, staff engagement, and a culture where sustainability is understood as a business priority. Represent the company externally with public authorities, trade associations, and industry regulators. What You Bring 7-10 years of senior sustainability or ESG experience - ideally across transportation, maritime, freight, logistics, or heavy industry. Degree in Environmental Science, Engineering, Sustainability, or a related discipline. Professional certifications (IEMA, GHG Protocol, ISO 14001) are a genuine plus. Proven track record leading cross-functional ESG or climate programmes inside complex organisations. Deep working knowledge of UK/EU environmental regulation and decarbonisation pathways - you can navigate CSRD and a fleet procurement conversation in the same week. Strong stakeholder instincts - as comfortable presenting to a board as you are working through technical detail with an engineering team. Strategic thinker who stays close to delivery. You know the difference between a good plan and one that actually gets executed. Why Join Now This is a mandate with real weight behind it. You'll have executive support, cross-functional access, and the scope to shape how a major transport group navigates one of the defining challenges of the next decade. The work is substantive. The impact is measurable. And the opportunity to build something lasting - within an organisation that moves real freight, real distance, every day - is significant. If you're ready to lead at this level, we'd like to hear from you.
LOCATION The Howard Centre, London SHIFT PATTERN 4 on 4 off, 42 Hours per week PAY RATE £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
May 01, 2026
Full time
LOCATION The Howard Centre, London SHIFT PATTERN 4 on 4 off, 42 Hours per week PAY RATE £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Electrical Engineer Investment Banking Environment London Shift-based role Excellent corporate setting Goodman Masson is partnering with a leading global investment bank to recruit an experienced Electrical Engineer to support the day-to-day operation of a critical corporate estate. This is an excellent opportunity to work within a highly professional, fast-paced financial services environment where reliability, safety, and service quality are paramount. The role operates on a shift pattern: Early Shift: 07:30 - 16:30 Late Shift: 09:00 - 18:00 Weekend work: Required on a rota basis Key Responsibilities Planned Preventive Maintenance (PPM) Carry out routine inspections, testing, and servicing of electrical systems to prevent failures. Schedule and complete PPM tasks, including testing of emergency lighting, generators, UPS systems, and electrical panels. Maintain accurate and up-to-date maintenance records, reporting findings to the Facilities Manager. Reactive Maintenance Respond promptly to electrical faults, breakdowns, and system malfunctions to minimise business disruption. Diagnose and repair issues relating to lighting, power distribution, HVAC systems, and other critical infrastructure. Prioritise reactive tasks based on urgency and operational impact. Emergency Lighting & Generator Testing Perform regular emergency lighting tests to ensure full compliance with statutory and safety requirements. Test standby generators and ensure full operational readiness in the event of power failure. Electrical Installations & Modifications Install, upgrade, and modify electrical systems in line with changing business requirements. Liaise with external contractors and vendors on larger works and specialist installations. Identify opportunities to improve system performance and energy efficiency. Documentation & Reporting Maintain detailed service logs, including parts replaced and system adjustments. Provide regular updates and reports to the Site Supervisor on completed and outstanding works. Client & Stakeholder Engagement Maintain a professional, customer-focused approach when engaging with corporate clients and internal stakeholders. Ensure all works are delivered to the highest standard with minimal disruption to business operations. Experience, Skills & Competencies Education & Qualifications Degree or diploma in Electrical Engineering, Electrical Maintenance, or a related discipline. Relevant certifications such as City & Guilds 18th Edition (or equivalent) and NVQ Level 3 in Electrical Installation or Maintena
May 01, 2026
Full time
Electrical Engineer Investment Banking Environment London Shift-based role Excellent corporate setting Goodman Masson is partnering with a leading global investment bank to recruit an experienced Electrical Engineer to support the day-to-day operation of a critical corporate estate. This is an excellent opportunity to work within a highly professional, fast-paced financial services environment where reliability, safety, and service quality are paramount. The role operates on a shift pattern: Early Shift: 07:30 - 16:30 Late Shift: 09:00 - 18:00 Weekend work: Required on a rota basis Key Responsibilities Planned Preventive Maintenance (PPM) Carry out routine inspections, testing, and servicing of electrical systems to prevent failures. Schedule and complete PPM tasks, including testing of emergency lighting, generators, UPS systems, and electrical panels. Maintain accurate and up-to-date maintenance records, reporting findings to the Facilities Manager. Reactive Maintenance Respond promptly to electrical faults, breakdowns, and system malfunctions to minimise business disruption. Diagnose and repair issues relating to lighting, power distribution, HVAC systems, and other critical infrastructure. Prioritise reactive tasks based on urgency and operational impact. Emergency Lighting & Generator Testing Perform regular emergency lighting tests to ensure full compliance with statutory and safety requirements. Test standby generators and ensure full operational readiness in the event of power failure. Electrical Installations & Modifications Install, upgrade, and modify electrical systems in line with changing business requirements. Liaise with external contractors and vendors on larger works and specialist installations. Identify opportunities to improve system performance and energy efficiency. Documentation & Reporting Maintain detailed service logs, including parts replaced and system adjustments. Provide regular updates and reports to the Site Supervisor on completed and outstanding works. Client & Stakeholder Engagement Maintain a professional, customer-focused approach when engaging with corporate clients and internal stakeholders. Ensure all works are delivered to the highest standard with minimal disruption to business operations. Experience, Skills & Competencies Education & Qualifications Degree or diploma in Electrical Engineering, Electrical Maintenance, or a related discipline. Relevant certifications such as City & Guilds 18th Edition (or equivalent) and NVQ Level 3 in Electrical Installation or Maintena
Field Engineer - ESEL Installation Project Location: Nationwide (UK) Contract Type: Outside IR35 Shift Pattern: Sunday-Thursday nights (out of hours) Overview We are recruiting experienced Field Engineers to support a large scale Electronic Shelf Label (ESEL) installation project across a national retail estate. The role involves out of hours installation and testing of ESEL hardware as part of a structured rollout programme This is an excellent opportunity for engineers seeking flexible, project-based night work with competitive hourly rates and travel allowances. Key Responsibilities Install and test ESEL hardware in retail store environments, following provided scripts and processes Complete one site installation per shift as part of a field engineering team Adhere to all onsite health & safety and operational procedures Complete digital sign-offs and documentation accurately and on time Use provided technical support where required Ensure high-quality workmanship to prevent revisits due to engineer error Shift Details Working Days: Sunday to Thursday (no weekends or bank holidays) Shift Times: Typically from store closing (8-9pm, earlier on Sundays) Shift Length: Up to 8 hours onsite per shift Arrival: 15-30 minutes prior to store closing Training: First two shifts classed as training (unless already experienced on this project) Work Pattern: Allocated as per schedule; work not guaranteed every day Rates & Allowances (Outside IR35) Training Rate: £17.50 per hour Standard Rate: £22.50 per hour Approved Overtime (onsite): £22.50 per hour Travel time: Up to 2 hours per shift included. Any travel beyond this is claimable at £13 per hour Mileage: Up to 75 miles per shift included Additional mileage paid at £0.33 per mile Standard rate includes per shift: Up to 8 hours onsite Up to 2 hours travel time (1 hour each way) Parking, ULEZ, tolls, and congestion charges (where applicable to site location) Engineer Requirements Experienced field engineer with script-based IT, EPOS, ATM, or similar project experience Basic fault-finding capability Comfortable working night shifts in live retail environments Own vehicle (any type/size acceptable) Own laptop, tablet, or smartphone suitable for digital sign-offs Must supply own standard engineering tools, including: General toolkit and screwdrivers Adjustable spanners 42mm plastic pipe cutters Knee protection (pads or cushioning) No formal accreditation required. Previous ESEL experience is advantageous but not essential. Provided on the Project Installation scripts and guidance Onsite training and induction (where agreed) Access to technical support Equipment for label scanning Site access identification or authority documentation Additional Information Engagement is Outside IR35 Scheduling is centrally controlled Overnight stays arranged on a case by case basis if approved Re-visits required due to engineer fault are unpaid Timesheets and expenses must be submitted by 10am on Mondays Apply Now If you're a reliable, experienced field engineer looking for night work on a nationwide retail technology rollout, we'd like to hear from you.
May 01, 2026
Contractor
Field Engineer - ESEL Installation Project Location: Nationwide (UK) Contract Type: Outside IR35 Shift Pattern: Sunday-Thursday nights (out of hours) Overview We are recruiting experienced Field Engineers to support a large scale Electronic Shelf Label (ESEL) installation project across a national retail estate. The role involves out of hours installation and testing of ESEL hardware as part of a structured rollout programme This is an excellent opportunity for engineers seeking flexible, project-based night work with competitive hourly rates and travel allowances. Key Responsibilities Install and test ESEL hardware in retail store environments, following provided scripts and processes Complete one site installation per shift as part of a field engineering team Adhere to all onsite health & safety and operational procedures Complete digital sign-offs and documentation accurately and on time Use provided technical support where required Ensure high-quality workmanship to prevent revisits due to engineer error Shift Details Working Days: Sunday to Thursday (no weekends or bank holidays) Shift Times: Typically from store closing (8-9pm, earlier on Sundays) Shift Length: Up to 8 hours onsite per shift Arrival: 15-30 minutes prior to store closing Training: First two shifts classed as training (unless already experienced on this project) Work Pattern: Allocated as per schedule; work not guaranteed every day Rates & Allowances (Outside IR35) Training Rate: £17.50 per hour Standard Rate: £22.50 per hour Approved Overtime (onsite): £22.50 per hour Travel time: Up to 2 hours per shift included. Any travel beyond this is claimable at £13 per hour Mileage: Up to 75 miles per shift included Additional mileage paid at £0.33 per mile Standard rate includes per shift: Up to 8 hours onsite Up to 2 hours travel time (1 hour each way) Parking, ULEZ, tolls, and congestion charges (where applicable to site location) Engineer Requirements Experienced field engineer with script-based IT, EPOS, ATM, or similar project experience Basic fault-finding capability Comfortable working night shifts in live retail environments Own vehicle (any type/size acceptable) Own laptop, tablet, or smartphone suitable for digital sign-offs Must supply own standard engineering tools, including: General toolkit and screwdrivers Adjustable spanners 42mm plastic pipe cutters Knee protection (pads or cushioning) No formal accreditation required. Previous ESEL experience is advantageous but not essential. Provided on the Project Installation scripts and guidance Onsite training and induction (where agreed) Access to technical support Equipment for label scanning Site access identification or authority documentation Additional Information Engagement is Outside IR35 Scheduling is centrally controlled Overnight stays arranged on a case by case basis if approved Re-visits required due to engineer fault are unpaid Timesheets and expenses must be submitted by 10am on Mondays Apply Now If you're a reliable, experienced field engineer looking for night work on a nationwide retail technology rollout, we'd like to hear from you.
