Confederation of Service Charities
City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 25, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Systems Administrator Based: Bristol (Hybrid - 3 Days a week in the Office) Up to 10% Matched Pension + Up to 10% Bonus The Systems Administrator will own core infrastructure and platform operations with a focus on on-premise environments, ensuring stability, security, and consistent configuration. Duties include administering Windows, Linux, and virtualised environments; managing Active Directory, users, groups, and GPOs; provisioning VMs on VMware or similar; configuring network infrastructure and Firewalls such as Cisco; enforcing standards, patching, and hardening; managing access controls and least privilege; enabling logging and telemetry; and supporting incident response. The role partners with internal security, DevSecOps, and a co-managed MSP, ensuring controlled, auditable changes and resolving configuration drift. Skills include strong Windows Server and AD, virtualisation, networking fundamentals, Linux, identity and access, automation via PowerShell, Bash, or Python, and security fundamentals. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 24, 2026
Full time
Systems Administrator Based: Bristol (Hybrid - 3 Days a week in the Office) Up to 10% Matched Pension + Up to 10% Bonus The Systems Administrator will own core infrastructure and platform operations with a focus on on-premise environments, ensuring stability, security, and consistent configuration. Duties include administering Windows, Linux, and virtualised environments; managing Active Directory, users, groups, and GPOs; provisioning VMs on VMware or similar; configuring network infrastructure and Firewalls such as Cisco; enforcing standards, patching, and hardening; managing access controls and least privilege; enabling logging and telemetry; and supporting incident response. The role partners with internal security, DevSecOps, and a co-managed MSP, ensuring controlled, auditable changes and resolving configuration drift. Skills include strong Windows Server and AD, virtualisation, networking fundamentals, Linux, identity and access, automation via PowerShell, Bash, or Python, and security fundamentals. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
UTA seeks a Security Engineer to help build and strengthen our security operations programs-safeguarding our brand, our people, and our digital assets. In this role, you will design and implement security solutions across physical, virtual, and cloud environments. By leveraging your expertise in cybersecurity and knowledge of common attack vectors, you will enhance visibility, threat correlation, and incident response capabilities throughout our technology landscape. As a key contributor to our cloud first strategy, you will play a critical role in shaping and advancing our overall security posture. What You Will Do Investigate and contextualize security events from numerous data sources Help detect, respond to, and remediate security events and incidents Create automated data correlation and triage processes to reduce alert to fix time Develop remediation and orchestration efficiencies across the security stack, including endpoint, network, identity, and application Perform e discovery tasks in support of Legal and HR investigations Respond to user requests for security related issues and concerns Improve current visibility by configuring existing logging and alerting policies Evaluate and select additional tools and services Contribute to SIEM tuning for reliable alerting Perform vulnerability triage and assignment Engage in proactive threat hunting to identify risks not automatically captured by scans Have a meaningful and positive impact on the security of colleagues and clients Be challenged to identify, build, test, and deploy solutions in real life, not just in theory Be encouraged to innovate and take ownership Be given the opportunity to rapidly accelerate security, technology, and management skills Have the freedom to experiment with novel problem solving approaches Contribute to all security related initiatives-both tactical and strategic Be exposed to emerging security and business technologies Have access to best in class tooling and people Grow and learn on the job every day Serve as a subject matter expert on information security related escalations Maintain awareness of trends in various security domains Collaborate with other teams to improve security posture, risk remediation, and threat awareness What You Will Need Bachelor's degree in Cybersecurity, Engineering, or a related field; or equivalent experience 5+ years of experience in Security Engineering or Security Operations Experience with incident response, security event triage, investigations, forensics, and fluency with endpoint operating systems (Windows/Mac/Linux) and command line tools Experience with log analysis, event aggregation, security event data management, SIEM tuning, and Microsoft Sentinel Experience with security automation and orchestration and threat intelligence utilization Experience with e discovery tools and processes Experience responding to phishing, scam, and imposter campaigns Experience with endpoint security tooling and MDM solutions Network engineering, secure architecture, and network operations (firewalls, switches, etc.) Cloud infrastructure operations and architecture (Azure a plus) Identity management and authentication protocols Remediation strategies, system hardening, and vulnerability management Experience with enterprise information technology, including Active Directory/Azure AD, Exchange, Office 365, servers (Windows, SQL/DB, Linux, VM, Citrix, App, Web), device/asset management, and ServiceNow Experience with posture and threat management of third party SaaS platforms Technical understanding of enterprise EDR tools What You Will Get The unique and exciting opportunity to work at one of a leading global entertainment companies Access to the tools, leadership, and resources you will need to create and drive a center of excellence The opportunity to do the best work of your career Work in an inclusive and diverse company culture Competitive programs to support your well being Experience working in a collaborative environment with room to grow UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.
Apr 24, 2026
Full time
UTA seeks a Security Engineer to help build and strengthen our security operations programs-safeguarding our brand, our people, and our digital assets. In this role, you will design and implement security solutions across physical, virtual, and cloud environments. By leveraging your expertise in cybersecurity and knowledge of common attack vectors, you will enhance visibility, threat correlation, and incident response capabilities throughout our technology landscape. As a key contributor to our cloud first strategy, you will play a critical role in shaping and advancing our overall security posture. What You Will Do Investigate and contextualize security events from numerous data sources Help detect, respond to, and remediate security events and incidents Create automated data correlation and triage processes to reduce alert to fix time Develop remediation and orchestration efficiencies across the security stack, including endpoint, network, identity, and application Perform e discovery tasks in support of Legal and HR investigations Respond to user requests for security related issues and concerns Improve current visibility by configuring existing logging and alerting policies Evaluate and select additional tools and services Contribute to SIEM tuning for reliable alerting Perform vulnerability triage and assignment Engage in proactive threat hunting to identify risks not automatically captured by scans Have a meaningful and positive impact on the security of colleagues and clients Be challenged to identify, build, test, and deploy solutions in real life, not just in theory Be encouraged to innovate and take ownership Be given the opportunity to rapidly accelerate security, technology, and management skills Have the freedom to experiment with novel problem solving approaches Contribute to all security related initiatives-both tactical and strategic Be exposed to emerging security and business technologies Have access to best in class tooling and people Grow and learn on the job every day Serve as a subject matter expert on information security related escalations Maintain awareness of trends in various security domains Collaborate with other teams to improve security posture, risk remediation, and threat awareness What You Will Need Bachelor's degree in Cybersecurity, Engineering, or a related field; or equivalent experience 5+ years of experience in Security Engineering or Security Operations Experience with incident response, security event triage, investigations, forensics, and fluency with endpoint operating systems (Windows/Mac/Linux) and command line tools Experience with log analysis, event aggregation, security event data management, SIEM tuning, and Microsoft Sentinel Experience with security automation and orchestration and threat intelligence utilization Experience with e discovery tools and processes Experience responding to phishing, scam, and imposter campaigns Experience with endpoint security tooling and MDM solutions Network engineering, secure architecture, and network operations (firewalls, switches, etc.) Cloud infrastructure operations and architecture (Azure a plus) Identity management and authentication protocols Remediation strategies, system hardening, and vulnerability management Experience with enterprise information technology, including Active Directory/Azure AD, Exchange, Office 365, servers (Windows, SQL/DB, Linux, VM, Citrix, App, Web), device/asset management, and ServiceNow Experience with posture and threat management of third party SaaS platforms Technical understanding of enterprise EDR tools What You Will Get The unique and exciting opportunity to work at one of a leading global entertainment companies Access to the tools, leadership, and resources you will need to create and drive a center of excellence The opportunity to do the best work of your career Work in an inclusive and diverse company culture Competitive programs to support your well being Experience working in a collaborative environment with room to grow UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.
EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to
Apr 24, 2026
Full time
EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to
Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team and liaising with other departments Ensure the office runs effectively on a day-to-day basis Manage the switchboard and handle all incoming calls, including forwarded calls and general enquiries Welcome clients and guests, providing refreshments as required Manage meeting rooms, ensuring rooms are refreshed between meetings Take ownership of and manage the hot-desking system Coordinate incoming and outgoing mail, receive deliveries, liaise with couriers and accurately record information on internal systems Oversee space and infrastructure planning, including workstation moves, additions and changes, providing timely solutions and support Act as the first point of contact for suppliers and external service providers, including landlord and building management teams Manage building access and security passes for staff and visitors Manage the office operations budget, including invoice processing and liaising with the Finance team Implement and maintain Health & Safety policies and procedures, including PAT testing, fire marshal and first aid training Take full responsibility for maintaining file archives, ensuring information is stored securely and in line with data protection requirements Order and coordinate delivery of office supplies, proactively managing stock levels Order branded company items and prepare welcome packs for new starters Receive and manage office deliveries, including regular food and supply orders Requisition all office consumables (stationery, printer toners, coffee, water supplies, etc.) Manage agreements with hotels and service providers Mail and ship packages; update internal contact databases and employee lists Manage and coordinate meeting room bookings, ensuring rooms are tidy and facilities are in working order Arrange transport and accommodation for colleagues travelling from other offices Organise catering for internal and external meetings and events when required Provide general support to internal and external visitors HR Duties Support the HR team with onboarding and offboarding processes Order and maintain inventory of IT equipment such as keyboards, monitors and other peripherals Assist HR and Marketing teams with organising staff events throughout the year Liaise with regional and international office managers to support knowledge sharing and coordination Coordinate and schedule interviews, interview debriefs, and feedback to agencies and candidates Support company-wide wellbeing initiatives, engagement activities and diversity & inclusion programmes Knowledge, Skills & Abilities Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Apple applications Exceptional attention to detail with strong organisational skills Strong client focus with a commitment to delivering excellent service Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities Proactive mindset with the confidence to take initiative and suggest improvements Flexible communication style, adapting to different individuals and situations Strong relationship-building skills across all levels of the business and with external suppliers Excellent interpersonal, time-management and problem-solving skills Quick learner who enjoys new challenges Calm, logical approach to resolving issues Ability to work independently and complete tasks without close supervision Education & Experience Relevant experience in a fast-paced financial or professional services environment in a front-of-house role Proven ability to perform effectively under pressure Confident English speaker (additional language skills such as German or Spanish would be an advantage) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team and liaising with other departments Ensure the office runs effectively on a day-to-day basis Manage the switchboard and handle all incoming calls, including forwarded calls and general enquiries Welcome clients and guests, providing refreshments as required Manage meeting rooms, ensuring rooms are refreshed between meetings Take ownership of and manage the hot-desking system Coordinate incoming and outgoing mail, receive deliveries, liaise with couriers and accurately record information on internal systems Oversee space and infrastructure planning, including workstation moves, additions and changes, providing timely solutions and support Act as the first point of contact for suppliers and external service providers, including landlord and building management teams Manage building access and security passes for staff and visitors Manage the office operations budget, including invoice processing and liaising with the Finance team Implement and maintain Health & Safety policies and procedures, including PAT testing, fire marshal and first aid training Take full responsibility for maintaining file archives, ensuring information is stored securely and in line with data protection requirements Order and coordinate delivery of office supplies, proactively managing stock levels Order branded company items and prepare welcome packs for new starters Receive and manage office deliveries, including regular food and supply orders Requisition all office consumables (stationery, printer toners, coffee, water supplies, etc.) Manage agreements with hotels and service providers Mail and ship packages; update internal contact databases and employee lists Manage and coordinate meeting room bookings, ensuring rooms are tidy and facilities are in working order Arrange transport and accommodation for colleagues travelling from other offices Organise catering for internal and external meetings and events when required Provide general support to internal and external visitors HR Duties Support the HR team with onboarding and offboarding processes Order and maintain inventory of IT equipment such as keyboards, monitors and other peripherals Assist HR and Marketing teams with organising staff events throughout the year Liaise with regional and international office managers to support knowledge sharing and coordination Coordinate and schedule interviews, interview debriefs, and feedback to agencies and candidates Support company-wide wellbeing initiatives, engagement activities and diversity & inclusion programmes Knowledge, Skills & Abilities Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Apple applications Exceptional attention to detail with strong organisational skills Strong client focus with a commitment to delivering excellent service Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities Proactive mindset with the confidence to take initiative and suggest improvements Flexible communication style, adapting to different individuals and situations Strong relationship-building skills across all levels of the business and with external suppliers Excellent interpersonal, time-management and problem-solving skills Quick learner who enjoys new challenges Calm, logical approach to resolving issues Ability to work independently and complete tasks without close supervision Education & Experience Relevant experience in a fast-paced financial or professional services environment in a front-of-house role Proven ability to perform effectively under pressure Confident English speaker (additional language skills such as German or Spanish would be an advantage) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
Apr 23, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. Sales Director, Payments Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions Here's the bit about us: Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. At Fireblocks, we enable businesses to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Our next-generation multi-layer technology protects Digital assets from cyber-attacks, internal collusion, and human error. Fireblocks is the only platform that provides insurance for digital assets in storage, transfer, and E&O. As of January 2026, we serve over 2400 institutional customers, have secured the transfer of over $10 trillion in digital assets, and are the world's highest-valued digital asset infrastructure company, with over $1 billion raised. Our mission is simple: Enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale Joining the EMEA Fireblocks sales team, you will drive growth for Fireblocks within the UK's blockchain payments sector. As a key member of a leading blockchain and cybersecurity firm, you will target PSP, Cross-Border, Remittances and various other payment providers whilst collaborating closely with regional sales teams, Sales Engineers, and the Payments product team. You'll be: Meeting and exceeding monthly and quarterly revenue targets. Collaborating with the Fireblocks BDR and GTM teams to generate and qualify leads. Building and nurturing strong relationships with prospects and customers. Conducting prospecting, territory, and account planning to identify new opportunities. Keeping the Fireblocks CRM up-to-date with accurate account and pipeline information. You'll bring: Enterprise SaaS or institutional sales experience, selling into the Payments space Passion for blockchain technology and cryptocurrency Experience within financial services, cybersecurity, or cryptocurrency is preferred Experience in formalising and supporting the co-sell motion in working with technology partners is preferred Track record of over-achievement in an enterprise sales position Entrepreneurial and relentless hunting attitudeA willingness to prospect and qualify for new opportunities Thrives in a team-selling environment We have a comprehensive onboarding and training program for all new employees. We are looking for A players who want to work with the best. Track record of success and closing complex deals within the financial services or fintech sectors. Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here
Apr 22, 2026
Full time
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. Sales Director, Payments Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions Here's the bit about us: Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. At Fireblocks, we enable businesses to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Our next-generation multi-layer technology protects Digital assets from cyber-attacks, internal collusion, and human error. Fireblocks is the only platform that provides insurance for digital assets in storage, transfer, and E&O. As of January 2026, we serve over 2400 institutional customers, have secured the transfer of over $10 trillion in digital assets, and are the world's highest-valued digital asset infrastructure company, with over $1 billion raised. Our mission is simple: Enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale Joining the EMEA Fireblocks sales team, you will drive growth for Fireblocks within the UK's blockchain payments sector. As a key member of a leading blockchain and cybersecurity firm, you will target PSP, Cross-Border, Remittances and various other payment providers whilst collaborating closely with regional sales teams, Sales Engineers, and the Payments product team. You'll be: Meeting and exceeding monthly and quarterly revenue targets. Collaborating with the Fireblocks BDR and GTM teams to generate and qualify leads. Building and nurturing strong relationships with prospects and customers. Conducting prospecting, territory, and account planning to identify new opportunities. Keeping the Fireblocks CRM up-to-date with accurate account and pipeline information. You'll bring: Enterprise SaaS or institutional sales experience, selling into the Payments space Passion for blockchain technology and cryptocurrency Experience within financial services, cybersecurity, or cryptocurrency is preferred Experience in formalising and supporting the co-sell motion in working with technology partners is preferred Track record of over-achievement in an enterprise sales position Entrepreneurial and relentless hunting attitudeA willingness to prospect and qualify for new opportunities Thrives in a team-selling environment We have a comprehensive onboarding and training program for all new employees. We are looking for A players who want to work with the best. Track record of success and closing complex deals within the financial services or fintech sectors. Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here
Fire and Security Careers
Hemel Hempstead, Hertfordshire
Operations Director Fire & Security Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire) c. £80,000 - £90,000 + Bonus + Director-Level Benefits Reports to: Managing Director / CEO Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary) About the Role for Operations Director - Fire and Security We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements Key Responsibilities for Operations Director/ Past Managing Director Strategic Operations Leadership : Develop and execute operational strategies aligned with business growth objectives. Process Improvement : Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery. Project Delivery Oversight : Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction. Engineer Efficiency : Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance. Procurement & Supply Chain : Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment. Customer Experience : Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations. Data-Driven Decision Making : Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement. Team Leadership : Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence. Required Experience for Operations Director - Fire and Security Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery. Demonstrated success in scaling operations and improving efficiency in a growing business. Expertise in process optimisation , resource planning , Travel efficiency, Improving processes to help people and cost control . Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire. Why Apply? If you are a Senior Operations Manager or Fire and Security Director now? Be part of a dynamic leadership team driving significant growth. Influence the future of a leading Fire & Security company. Competitive salary £80k - £90k Performance-based bonus. 33 days holiday (including bank holidays) - and increasing Car Allowance or Car Scheme Director-level benefits package. Contact Us! If you are an Operations Manager or Director of a Fire and Security (Fire alarm OR Electronic Security) Installer? Steve Eley - Fire and Security Careers - Specilaist Agency for UK Permanent roles
Apr 21, 2026
Full time
Operations Director Fire & Security Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire) c. £80,000 - £90,000 + Bonus + Director-Level Benefits Reports to: Managing Director / CEO Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary) About the Role for Operations Director - Fire and Security We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements Key Responsibilities for Operations Director/ Past Managing Director Strategic Operations Leadership : Develop and execute operational strategies aligned with business growth objectives. Process Improvement : Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery. Project Delivery Oversight : Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction. Engineer Efficiency : Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance. Procurement & Supply Chain : Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment. Customer Experience : Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations. Data-Driven Decision Making : Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement. Team Leadership : Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence. Required Experience for Operations Director - Fire and Security Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery. Demonstrated success in scaling operations and improving efficiency in a growing business. Expertise in process optimisation , resource planning , Travel efficiency, Improving processes to help people and cost control . Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire. Why Apply? If you are a Senior Operations Manager or Fire and Security Director now? Be part of a dynamic leadership team driving significant growth. Influence the future of a leading Fire & Security company. Competitive salary £80k - £90k Performance-based bonus. 33 days holiday (including bank holidays) - and increasing Car Allowance or Car Scheme Director-level benefits package. Contact Us! If you are an Operations Manager or Director of a Fire and Security (Fire alarm OR Electronic Security) Installer? Steve Eley - Fire and Security Careers - Specilaist Agency for UK Permanent roles
Job Title: Office Manager Reporting To: Senior Management / Board of Directors Overview The Office Manager is responsible for the smooth, efficient, and secure running of the company s buildings and day-to-day office operations. This role oversees facilities management, administration, supplier coordination, health & safety compliance, and general staff support. The successful candidate will ensure the workplace is safe, well-maintained, and fully equipped to support business operations. Key Responsibilities & DutiesBuilding & Facilities Management Oversee alarm, fire, and security systems, ensuring compliance, regular testing, and supplier coordination Manage CCTV systems, including maintenance, access control, and incident support Control keys and fobs, including issuance, tracking, and security procedures Coordinate office maintenance tasks and contractor visits (electricians, utilities, repairs, etc.) Manage electrical contracts, ensuring inspections and compliance requirements are met Ensure pest control services are carried out regularly and issues are resolved promptly Maintain the boardroom and common areas to a high standard Oversee housekeeping standards across all office areas Manage fleet breakdown cover processes Office Operations & Administration Act as the main point of contact for general office queries and internal support Manage all post duties, including receiving, sorting, and distributing mail Oversee office supplies (stationery, consumables, and equipment) Manage printer/copier maintenance, supplies, and service calls Ensure reliable internet services, liaising with providers for issues or upgrades Manage IT support contracts and ensure timely service delivery Oversee company telephone systems (landlines, handsets, VoIP) Training & Accreditation Support Maintain and update company accreditations, ensuring documentation is current and compliant Monitor training matrices for Delta Obstruction Lighting, ensuring qualifications are valid and renewed on time Liaise with training providers and organise training sessions Maintain accurate records of all certifications Delta Obstruction Lighting Support Support transition from enquiry/estimating to operations by reviewing quotes and purchase orders Set up job folders and prepare RAMS job packs for the Operations Manager Attend operational meetings as required Liaise with Directors regarding interim and final invoicing Staff & HR Administration Support Manage holiday records for all staff, ensuring accuracy and up-to-date tracking Provide HR administrative support (onboarding, file management, compliance) Conduct company inductions for new employees Cleaners & Contractor Coordination Oversee cleaners and cleaning schedules to maintain hygiene standards Manage external suppliers and contractors, ensuring service delivery meets expectations Working Alongside the Stores Manager This role works closely with the Stores Manager to support the operational running of the yard, workshop, equipment, and group vehicles. Key areas include: Yard organisation, safety checks, and maintenance coordination Forklift servicing records, LOLER certification, and training compliance Monitoring stores heating and gas bottle supplies Supporting housekeeping standards across yard and workshop Coordinating maintenance jobs and contractor works Managing roller shutter door servicing and repairs Overseeing skip hire, waste management, and cost tracking Vehicles & Fleet Support Assist with sourcing and purchasing vehicles Manage fleet breakdown processes and driver support Maintain fuel card records (ordering, cancellations, tracking) Monitor and log monthly mileage submissions Track MOTs, arrange bookings, and follow up on advisories Ensure RAMS documentation is up to date for vehicle-related activities Report and manage vehicle incidents, liaising with insurers Schedule and track vehicle servicing to minimise downtime Maintain the vehicle insurance database, including driver allocations Other Details Position: Permanent, Full-Time (5 days per week) Working Hours: Monday to Friday, 8:00am 5:00pm Location: Rochdale (Office-Based) Salary: £30,000 per annum
Apr 21, 2026
Full time
Job Title: Office Manager Reporting To: Senior Management / Board of Directors Overview The Office Manager is responsible for the smooth, efficient, and secure running of the company s buildings and day-to-day office operations. This role oversees facilities management, administration, supplier coordination, health & safety compliance, and general staff support. The successful candidate will ensure the workplace is safe, well-maintained, and fully equipped to support business operations. Key Responsibilities & DutiesBuilding & Facilities Management Oversee alarm, fire, and security systems, ensuring compliance, regular testing, and supplier coordination Manage CCTV systems, including maintenance, access control, and incident support Control keys and fobs, including issuance, tracking, and security procedures Coordinate office maintenance tasks and contractor visits (electricians, utilities, repairs, etc.) Manage electrical contracts, ensuring inspections and compliance requirements are met Ensure pest control services are carried out regularly and issues are resolved promptly Maintain the boardroom and common areas to a high standard Oversee housekeeping standards across all office areas Manage fleet breakdown cover processes Office Operations & Administration Act as the main point of contact for general office queries and internal support Manage all post duties, including receiving, sorting, and distributing mail Oversee office supplies (stationery, consumables, and equipment) Manage printer/copier maintenance, supplies, and service calls Ensure reliable internet services, liaising with providers for issues or upgrades Manage IT support contracts and ensure timely service delivery Oversee company telephone systems (landlines, handsets, VoIP) Training & Accreditation Support Maintain and update company accreditations, ensuring documentation is current and compliant Monitor training matrices for Delta Obstruction Lighting, ensuring qualifications are valid and renewed on time Liaise with training providers and organise training sessions Maintain accurate records of all certifications Delta Obstruction Lighting Support Support transition from enquiry/estimating to operations by reviewing quotes and purchase orders Set up job folders and prepare RAMS job packs for the Operations Manager Attend operational meetings as required Liaise with Directors regarding interim and final invoicing Staff & HR Administration Support Manage holiday records for all staff, ensuring accuracy and up-to-date tracking Provide HR administrative support (onboarding, file management, compliance) Conduct company inductions for new employees Cleaners & Contractor Coordination Oversee cleaners and cleaning schedules to maintain hygiene standards Manage external suppliers and contractors, ensuring service delivery meets expectations Working Alongside the Stores Manager This role works closely with the Stores Manager to support the operational running of the yard, workshop, equipment, and group vehicles. Key areas include: Yard organisation, safety checks, and maintenance coordination Forklift servicing records, LOLER certification, and training compliance Monitoring stores heating and gas bottle supplies Supporting housekeeping standards across yard and workshop Coordinating maintenance jobs and contractor works Managing roller shutter door servicing and repairs Overseeing skip hire, waste management, and cost tracking Vehicles & Fleet Support Assist with sourcing and purchasing vehicles Manage fleet breakdown processes and driver support Maintain fuel card records (ordering, cancellations, tracking) Monitor and log monthly mileage submissions Track MOTs, arrange bookings, and follow up on advisories Ensure RAMS documentation is up to date for vehicle-related activities Report and manage vehicle incidents, liaising with insurers Schedule and track vehicle servicing to minimise downtime Maintain the vehicle insurance database, including driver allocations Other Details Position: Permanent, Full-Time (5 days per week) Working Hours: Monday to Friday, 8:00am 5:00pm Location: Rochdale (Office-Based) Salary: £30,000 per annum
Travail Employment Group : Burgess Hill
Burgess Hill, Sussex
Systems & Compliance Manager , £35,000 - £40,000, Burgess Hill, West Sussex, Monday to Friday 8:30am-5pm, Permanent, 20 days holiday plus Bank Holidays increasing to 25 days with service plus birthday off, Pension scheme, future EOT benefits, on-site parking The Role An opportunity has arisen for a Systems & Compliance Manager to join a growing building services and asset management contractor operating across regulated construction sectors. Reporting directly to the Managing Director, this role is central to ensuring business systems, compliance frameworks and operational processes support statutory compliance, audit readiness and business growth. The business delivers fire safety, security, M&E compliance and planned maintenance services across commercial property, utilities, residential and public sector environments. A key focus of this role is the practical use of AI and automation to reduce manual administration, improve data accuracy and strengthen compliance reporting. Key responsibilities are split into three areas: Business Systems and AI Improvement Owning and improving core business systems supporting project delivery, asset management, field service and compliance reporting. Leading the identification and implementation of AI tools and automation to streamline workflows, improve document control and enhance reporting accuracy. Acting as the internal lead for system use, training and best practice. Compliance and Accreditations Managing trade accreditations and compliance schemes within a regulated construction environment. Maintaining policies, procedures and audit evidence, coordinating audits and inspections, and ensuring ongoing compliance with industry standards and contractual obligations. Office and Operational Support Providing operational and administrative support to senior management. Maintaining staff, subcontractor and supplier compliance records, coordinating training documentation and supporting office management from the Burgess Hill head office, with occasional UK travel including to the London office. Requirements Experience managing business systems and compliance processes within a regulated, construction or building services environment is desirable. A genuine interest in AI, automation and technology-led process improvement is essential, with the ability to apply tools in a practical, operational setting. You will be highly organised, detail-focused and confident working independently while supporting audits, documentation and system governance. Strong written communication skills are required. This role could suit someone who has worked as a Compliance Manager, Systems Manager or Operations Support Manager . Company Information The company is a specialist building services and asset management contractor operating across compliance-led construction sectors. The business supports a broad client base and is investing in systems, people and technology to support sustainable growth within a collaborative SME environment. Package £35,000 - £40,000 Monday to Friday, 8:30am-5pm Permanent, office-based role 20 days holiday plus Bank Holidays, increasing to 25 days with service Birthday off Pension scheme Future Employee Ownership Trust benefits On-site parking Occasional UK travel, including to a London office, with expenses paid Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 21, 2026
Full time
Systems & Compliance Manager , £35,000 - £40,000, Burgess Hill, West Sussex, Monday to Friday 8:30am-5pm, Permanent, 20 days holiday plus Bank Holidays increasing to 25 days with service plus birthday off, Pension scheme, future EOT benefits, on-site parking The Role An opportunity has arisen for a Systems & Compliance Manager to join a growing building services and asset management contractor operating across regulated construction sectors. Reporting directly to the Managing Director, this role is central to ensuring business systems, compliance frameworks and operational processes support statutory compliance, audit readiness and business growth. The business delivers fire safety, security, M&E compliance and planned maintenance services across commercial property, utilities, residential and public sector environments. A key focus of this role is the practical use of AI and automation to reduce manual administration, improve data accuracy and strengthen compliance reporting. Key responsibilities are split into three areas: Business Systems and AI Improvement Owning and improving core business systems supporting project delivery, asset management, field service and compliance reporting. Leading the identification and implementation of AI tools and automation to streamline workflows, improve document control and enhance reporting accuracy. Acting as the internal lead for system use, training and best practice. Compliance and Accreditations Managing trade accreditations and compliance schemes within a regulated construction environment. Maintaining policies, procedures and audit evidence, coordinating audits and inspections, and ensuring ongoing compliance with industry standards and contractual obligations. Office and Operational Support Providing operational and administrative support to senior management. Maintaining staff, subcontractor and supplier compliance records, coordinating training documentation and supporting office management from the Burgess Hill head office, with occasional UK travel including to the London office. Requirements Experience managing business systems and compliance processes within a regulated, construction or building services environment is desirable. A genuine interest in AI, automation and technology-led process improvement is essential, with the ability to apply tools in a practical, operational setting. You will be highly organised, detail-focused and confident working independently while supporting audits, documentation and system governance. Strong written communication skills are required. This role could suit someone who has worked as a Compliance Manager, Systems Manager or Operations Support Manager . Company Information The company is a specialist building services and asset management contractor operating across compliance-led construction sectors. The business supports a broad client base and is investing in systems, people and technology to support sustainable growth within a collaborative SME environment. Package £35,000 - £40,000 Monday to Friday, 8:30am-5pm Permanent, office-based role 20 days holiday plus Bank Holidays, increasing to 25 days with service Birthday off Pension scheme Future Employee Ownership Trust benefits On-site parking Occasional UK travel, including to a London office, with expenses paid Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Sales & Marketing Manager (Maternity cover) Location: Kington, Herefordshire (On-site, with flexible/hybrid working) Salary: £30,000- £35,000 per annum Reporting to: Operations Director and Commercial Director Governance: Monthly reporting to the Board of Directors The Mission To transform a 15 acre rural site with an indoor pool into a thriving, financially sustainable sanctuary. This role is central to delivering the commercial engine that makes the mission possible. The Role Purpose To deliver the 2026/27 Strategic Marketing Plan, with a clear focus on securing high-occupancy, whole-site bookings. The role exists to achieve 29.4% annual occupancy, equivalent to 10,353 guest nights, primarily through profitable, multi-day group bookings across defined market segments. Key Responsibilities 1. Revenue Generation and Lead Conversion Full House Equivalent (FHE) tracking: Manage the Breakeven Basket and deliver 103 full-site days per year Segmented value propositions: Lead and refine messaging for four core markets: Faith Schools Private Hire Wellness Midweek profit growth: Target corporate retreats and Work from Hotel style bookings to maximise midweek utilisation 2. Digital and Channel Management OTA performance management: Oversee Airbnb and Booking dot com listings for The Stables, balancing commission risk against yield Direct booking conversion: Design and implement return-stay incentives to reduce reliance on third-party platforms Content and storytelling: Champion high-quality visual content (photo, video, social) to differentiate the venue from institutional competitors 3. Commercial Analysis and Yield TRevPAG growth: Drive an increase of £2+ per guest through secondary revenue streams, including tuck shop, pool hire, and additional meals Yield management support: Work with the Operations Director to apply Minimum Facility Fees and dynamic pricing during peak demand periods 4. Relationship and Community Management Church and mission-led partnerships: Protect near-cost stays where appropriate while identifying whole-site commercial opportunities to cross-subsidise them Under-capacity risk reduction: Actively minimise bookings below 70% occupancy in The Stables to prevent net losses 5. Duty Manager Responsibilities Participate in the senior Duty Manager rota, providing out-of-hours leadership for residential groups Act as the primary on-call contact, including: Guest check-ins Site security Emergency response (fire and pool safety) Maintaining a warm, home from home hospitality experience Performance Indicators (KPIs) Primary KPI: Achievement of 103 Full House Equivalent (FHE) days Secondary KPI: 15% conversion of OTA guests to direct bookers Tertiary KPI: Average TRevPAG uplift of £2.00+ per guest The Ideal Candidate Experience Experience within UK group residential, hospitality, or charity trading environments (highly desirable) Proven management of Online Travel Agencies such as Airbnb and Booking dot com Demonstrated success converting third-party bookings into direct relationships B2B and group sales experience, ideally across: Primary and junior schools Church or faith-based organisations Retreat leaders and wellness facilitators Experience operating within high fixed-cost or daily burn financial models Skills and Capabilities Yield and pricing strategy, including dynamic pricing and midweek offers Strong analytical ability, confident working with metrics such as FHE and TRevPAG Content marketing and visual storytelling (video, photography, social media) SEO and digital strategy, including niche and regional search terms CRM thinking and lead nurture processes for cyclical and repeat bookings Benefits and What Makes This Role Different A genuine strategic mandate: This is not a social media posting role. You will deliver Phase 3 of a defined commercial roadmap. A unique asset base: 15 acres of countryside plus a highly sought-after indoor pool Commercial autonomy: Ownership of the TRevPAG agenda, with freedom to create new revenue streams Flexible working: While site presence is essential for storytelling and relationships, the role supports modern hybrid working. Dunfield House is operated by Dunfield House Ltd, governed by The Dunfield Charity, and owned by Community of Christ.
Apr 20, 2026
Full time
Sales & Marketing Manager (Maternity cover) Location: Kington, Herefordshire (On-site, with flexible/hybrid working) Salary: £30,000- £35,000 per annum Reporting to: Operations Director and Commercial Director Governance: Monthly reporting to the Board of Directors The Mission To transform a 15 acre rural site with an indoor pool into a thriving, financially sustainable sanctuary. This role is central to delivering the commercial engine that makes the mission possible. The Role Purpose To deliver the 2026/27 Strategic Marketing Plan, with a clear focus on securing high-occupancy, whole-site bookings. The role exists to achieve 29.4% annual occupancy, equivalent to 10,353 guest nights, primarily through profitable, multi-day group bookings across defined market segments. Key Responsibilities 1. Revenue Generation and Lead Conversion Full House Equivalent (FHE) tracking: Manage the Breakeven Basket and deliver 103 full-site days per year Segmented value propositions: Lead and refine messaging for four core markets: Faith Schools Private Hire Wellness Midweek profit growth: Target corporate retreats and Work from Hotel style bookings to maximise midweek utilisation 2. Digital and Channel Management OTA performance management: Oversee Airbnb and Booking dot com listings for The Stables, balancing commission risk against yield Direct booking conversion: Design and implement return-stay incentives to reduce reliance on third-party platforms Content and storytelling: Champion high-quality visual content (photo, video, social) to differentiate the venue from institutional competitors 3. Commercial Analysis and Yield TRevPAG growth: Drive an increase of £2+ per guest through secondary revenue streams, including tuck shop, pool hire, and additional meals Yield management support: Work with the Operations Director to apply Minimum Facility Fees and dynamic pricing during peak demand periods 4. Relationship and Community Management Church and mission-led partnerships: Protect near-cost stays where appropriate while identifying whole-site commercial opportunities to cross-subsidise them Under-capacity risk reduction: Actively minimise bookings below 70% occupancy in The Stables to prevent net losses 5. Duty Manager Responsibilities Participate in the senior Duty Manager rota, providing out-of-hours leadership for residential groups Act as the primary on-call contact, including: Guest check-ins Site security Emergency response (fire and pool safety) Maintaining a warm, home from home hospitality experience Performance Indicators (KPIs) Primary KPI: Achievement of 103 Full House Equivalent (FHE) days Secondary KPI: 15% conversion of OTA guests to direct bookers Tertiary KPI: Average TRevPAG uplift of £2.00+ per guest The Ideal Candidate Experience Experience within UK group residential, hospitality, or charity trading environments (highly desirable) Proven management of Online Travel Agencies such as Airbnb and Booking dot com Demonstrated success converting third-party bookings into direct relationships B2B and group sales experience, ideally across: Primary and junior schools Church or faith-based organisations Retreat leaders and wellness facilitators Experience operating within high fixed-cost or daily burn financial models Skills and Capabilities Yield and pricing strategy, including dynamic pricing and midweek offers Strong analytical ability, confident working with metrics such as FHE and TRevPAG Content marketing and visual storytelling (video, photography, social media) SEO and digital strategy, including niche and regional search terms CRM thinking and lead nurture processes for cyclical and repeat bookings Benefits and What Makes This Role Different A genuine strategic mandate: This is not a social media posting role. You will deliver Phase 3 of a defined commercial roadmap. A unique asset base: 15 acres of countryside plus a highly sought-after indoor pool Commercial autonomy: Ownership of the TRevPAG agenda, with freedom to create new revenue streams Flexible working: While site presence is essential for storytelling and relationships, the role supports modern hybrid working. Dunfield House is operated by Dunfield House Ltd, governed by The Dunfield Charity, and owned by Community of Christ.
Systems & Compliance Manager , 35,000 - 40,000, Burgess Hill, West Sussex, Monday to Friday 8:30am-5pm, Permanent, 20 days holiday plus Bank Holidays increasing to 25 days with service plus birthday off, Pension scheme, future EOT benefits, on-site parking The Role An opportunity has arisen for a Systems & Compliance Manager to join a growing building services and asset management contractor operating across regulated construction sectors. Reporting directly to the Managing Director, this role is central to ensuring business systems, compliance frameworks and operational processes support statutory compliance, audit readiness and business growth. The business delivers fire safety, security, M&E compliance and planned maintenance services across commercial property, utilities, residential and public sector environments. A key focus of this role is the practical use of AI and automation to reduce manual administration, improve data accuracy and strengthen compliance reporting. Key responsibilities are split into three areas: Business Systems and AI Improvement Owning and improving core business systems supporting project delivery, asset management, field service and compliance reporting. Leading the identification and implementation of AI tools and automation to streamline workflows, improve document control and enhance reporting accuracy. Acting as the internal lead for system use, training and best practice. Compliance and Accreditations Managing trade accreditations and compliance schemes within a regulated construction environment. Maintaining policies, procedures and audit evidence, coordinating audits and inspections, and ensuring ongoing compliance with industry standards and contractual obligations. Office and Operational Support Providing operational and administrative support to senior management. Maintaining staff, subcontractor and supplier compliance records, coordinating training documentation and supporting office management from the Burgess Hill head office, with occasional UK travel including to the London office. Requirements Experience managing business systems and compliance processes within a regulated, construction or building services environment is desirable. A genuine interest in AI, automation and technology-led process improvement is essential, with the ability to apply tools in a practical, operational setting. You will be highly organised, detail-focused and confident working independently while supporting audits, documentation and system governance. Strong written communication skills are required. This role could suit someone who has worked as a Compliance Manager, Systems Manager or Operations Support Manager . Company Information The company is a specialist building services and asset management contractor operating across compliance-led construction sectors. The business supports a broad client base and is investing in systems, people and technology to support sustainable growth within a collaborative SME environment. Package 35,000 - 40,000 Monday to Friday, 8:30am-5pm Permanent, office-based role 20 days holiday plus Bank Holidays, increasing to 25 days with service Birthday off Pension scheme Future Employee Ownership Trust benefits On-site parking Occasional UK travel, including to a London office, with expenses paid Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 11, 2026
Full time
Systems & Compliance Manager , 35,000 - 40,000, Burgess Hill, West Sussex, Monday to Friday 8:30am-5pm, Permanent, 20 days holiday plus Bank Holidays increasing to 25 days with service plus birthday off, Pension scheme, future EOT benefits, on-site parking The Role An opportunity has arisen for a Systems & Compliance Manager to join a growing building services and asset management contractor operating across regulated construction sectors. Reporting directly to the Managing Director, this role is central to ensuring business systems, compliance frameworks and operational processes support statutory compliance, audit readiness and business growth. The business delivers fire safety, security, M&E compliance and planned maintenance services across commercial property, utilities, residential and public sector environments. A key focus of this role is the practical use of AI and automation to reduce manual administration, improve data accuracy and strengthen compliance reporting. Key responsibilities are split into three areas: Business Systems and AI Improvement Owning and improving core business systems supporting project delivery, asset management, field service and compliance reporting. Leading the identification and implementation of AI tools and automation to streamline workflows, improve document control and enhance reporting accuracy. Acting as the internal lead for system use, training and best practice. Compliance and Accreditations Managing trade accreditations and compliance schemes within a regulated construction environment. Maintaining policies, procedures and audit evidence, coordinating audits and inspections, and ensuring ongoing compliance with industry standards and contractual obligations. Office and Operational Support Providing operational and administrative support to senior management. Maintaining staff, subcontractor and supplier compliance records, coordinating training documentation and supporting office management from the Burgess Hill head office, with occasional UK travel including to the London office. Requirements Experience managing business systems and compliance processes within a regulated, construction or building services environment is desirable. A genuine interest in AI, automation and technology-led process improvement is essential, with the ability to apply tools in a practical, operational setting. You will be highly organised, detail-focused and confident working independently while supporting audits, documentation and system governance. Strong written communication skills are required. This role could suit someone who has worked as a Compliance Manager, Systems Manager or Operations Support Manager . Company Information The company is a specialist building services and asset management contractor operating across compliance-led construction sectors. The business supports a broad client base and is investing in systems, people and technology to support sustainable growth within a collaborative SME environment. Package 35,000 - 40,000 Monday to Friday, 8:30am-5pm Permanent, office-based role 20 days holiday plus Bank Holidays, increasing to 25 days with service Birthday off Pension scheme Future Employee Ownership Trust benefits On-site parking Occasional UK travel, including to a London office, with expenses paid Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Interim Head of Service Desk - London A leading financial services client is currently looking for an Interim Head of Service Desk for an initial 3-month contract position. Skills and Qualifications: Experience of supervising and managing a busy IT Service management function Strong ITIL methodologies(Incident, Problem and Change management) Excellent leadership skills to motivate and move the team forward Strong Excel skills for reporting purposes Agile/Scrum practices would be useful Experience working in a customer facing role 3rd Party service provider management experience Demonstrable experience of managing a function that provides end user support in a financial services environment Experience providing resource for and working within a structured change management environment for project delivery Experience defining and establishing service management workflows and processes aligned with the ITIL framework Windows 10/11, MS O365, MS Copilot and Active Directory knowledge Understanding of security platforms, strong Firewall experience Good technical knowledge of Intune, AD, Azure, Compute, Storage and Networking Duties and Responsibilities: Ensure staff are exceeding expectation and are meeting defined metrics and or objectives that you have set Ensure that the team is delivering BAU and project commitments Train, coach, develop and mentor staff Overall responsibility for 1st/2nd line support operations Implementing a robust service management structure and service catalogue processes Reporting and presenting at technology and business forums If you have a Career history in delivering good quality service management and excellent leadership skills, please do reply with your CV in the first instance.
Oct 09, 2025
Contractor
Interim Head of Service Desk - London A leading financial services client is currently looking for an Interim Head of Service Desk for an initial 3-month contract position. Skills and Qualifications: Experience of supervising and managing a busy IT Service management function Strong ITIL methodologies(Incident, Problem and Change management) Excellent leadership skills to motivate and move the team forward Strong Excel skills for reporting purposes Agile/Scrum practices would be useful Experience working in a customer facing role 3rd Party service provider management experience Demonstrable experience of managing a function that provides end user support in a financial services environment Experience providing resource for and working within a structured change management environment for project delivery Experience defining and establishing service management workflows and processes aligned with the ITIL framework Windows 10/11, MS O365, MS Copilot and Active Directory knowledge Understanding of security platforms, strong Firewall experience Good technical knowledge of Intune, AD, Azure, Compute, Storage and Networking Duties and Responsibilities: Ensure staff are exceeding expectation and are meeting defined metrics and or objectives that you have set Ensure that the team is delivering BAU and project commitments Train, coach, develop and mentor staff Overall responsibility for 1st/2nd line support operations Implementing a robust service management structure and service catalogue processes Reporting and presenting at technology and business forums If you have a Career history in delivering good quality service management and excellent leadership skills, please do reply with your CV in the first instance.
Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Oct 07, 2025
Full time
Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
Oct 07, 2025
Full time
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Oct 02, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Infrastructure & Security Engineer - Retail Sector London (Hybrid) 30% BAU/70% Project Work Permanent | Immediate Interviews Available We're partnering with a London-based retail brand currently undergoing infrastructure transformation. This is a fantastic opportunity for an experienced Infrastructure & Security Engineer to join a fast-moving organisation investing heavily in technology and digital maturity. You'll play a key role in both business-as-usual operations (30%) and a wide range of modernisation and transformation projects (70%), helping to reshape the future of the company's IT infrastructure. This opportunity is perfect for an experienced Infrastructure or Network Engineer who enjoys being hands-on with both Legacy systems and modern cloud-first environments. If you're looking to work on meaningful projects within a dynamic retail business, this could be the next step in your career. Key Responsibilities Work as a hands-on infrastructure and security engineer, delivering technical improvements and helping to secure enterprise systems. Support and maintain a range of technologies including VMware, Windows Server, Azure, Microsoft 365, and SQL Server. Help manage and enhance the company's Cisco Meraki network infrastructure across head office and retail sites. Contribute to vulnerability management, compliance (PCIDSS), and alignment with NIST/ISO27001 standards. Assist in the deployment of secure, scalable device imaging using Intune & Autopilot for POS, hospitality, and corporate users. Configure and manage SIEM, endpoint protection, IAM, MFA, and RBAC to strengthen infrastructure security. Create and maintain infrastructure documentation, diagrams, and operational runbooks. Support disaster recovery processes and participate in testing and readiness planning. Collaboration & Communication Work closely with internal IT teams and third-party vendors to deliver secure, high-performing infrastructure solutions. Share expertise and promote best practices in infrastructure, networking, and security across the organisation. Contribute to a security-first culture, providing guidance and support across teams. Key Experience & Skills We're looking for candidates with strong experience in: Microsoft Infrastructure: Windows Server, Azure, Microsoft 365, Entra ID, Active Directory, Group Policy Networking: Cisco networking (LAN/WAN/Wi-Fi, TCP/IP, Firewalls, Switching/Routing) Virtualisation: VMware vSphere, ESXi, vCenter Scripting: PowerShell Security & Compliance: Microsoft Defender, Sentinel, IAM, PCIDSS, MFA, RBAC Hardware: Dell server/storage platforms Monitoring & DR: Familiarity with SolarWinds, PRTG, Zabbix, backup tools, and DR best practices If this role is of interest please share your CV and we will be in touch!
Oct 01, 2025
Full time
Infrastructure & Security Engineer - Retail Sector London (Hybrid) 30% BAU/70% Project Work Permanent | Immediate Interviews Available We're partnering with a London-based retail brand currently undergoing infrastructure transformation. This is a fantastic opportunity for an experienced Infrastructure & Security Engineer to join a fast-moving organisation investing heavily in technology and digital maturity. You'll play a key role in both business-as-usual operations (30%) and a wide range of modernisation and transformation projects (70%), helping to reshape the future of the company's IT infrastructure. This opportunity is perfect for an experienced Infrastructure or Network Engineer who enjoys being hands-on with both Legacy systems and modern cloud-first environments. If you're looking to work on meaningful projects within a dynamic retail business, this could be the next step in your career. Key Responsibilities Work as a hands-on infrastructure and security engineer, delivering technical improvements and helping to secure enterprise systems. Support and maintain a range of technologies including VMware, Windows Server, Azure, Microsoft 365, and SQL Server. Help manage and enhance the company's Cisco Meraki network infrastructure across head office and retail sites. Contribute to vulnerability management, compliance (PCIDSS), and alignment with NIST/ISO27001 standards. Assist in the deployment of secure, scalable device imaging using Intune & Autopilot for POS, hospitality, and corporate users. Configure and manage SIEM, endpoint protection, IAM, MFA, and RBAC to strengthen infrastructure security. Create and maintain infrastructure documentation, diagrams, and operational runbooks. Support disaster recovery processes and participate in testing and readiness planning. Collaboration & Communication Work closely with internal IT teams and third-party vendors to deliver secure, high-performing infrastructure solutions. Share expertise and promote best practices in infrastructure, networking, and security across the organisation. Contribute to a security-first culture, providing guidance and support across teams. Key Experience & Skills We're looking for candidates with strong experience in: Microsoft Infrastructure: Windows Server, Azure, Microsoft 365, Entra ID, Active Directory, Group Policy Networking: Cisco networking (LAN/WAN/Wi-Fi, TCP/IP, Firewalls, Switching/Routing) Virtualisation: VMware vSphere, ESXi, vCenter Scripting: PowerShell Security & Compliance: Microsoft Defender, Sentinel, IAM, PCIDSS, MFA, RBAC Hardware: Dell server/storage platforms Monitoring & DR: Familiarity with SolarWinds, PRTG, Zabbix, backup tools, and DR best practices If this role is of interest please share your CV and we will be in touch!
Bodyshop Manager We are looking for an experienced and results-driven Bodyshop Manager to lead our team to success, whilst ensuring exceptional quality and smooth day-to-day operations. If you're ready to take on a management role where your people-focused leadership will make a real difference, we would love to hear from you. THE JOB ROLE: Strategic Leadership: Develop and execute the operational strategy to ensure the business achieves its short-term and long-term objectives, including growth targets, customer service standards, and profitability, Operational Management: Oversee the entire service and repair operations, including vehicle intake, diagnostics, repairs, parts management, and quality assurance, ensuring that all work is completed to the highest standards and in a timely manner, Team Management: Lead and motivate a diverse team, including workshop technicians, customer service staff, and management, fostering a culture of accountability, high performance, and continuous improvement. Uphold company policies and values leading by example at all times, Process Optimisation: Identify opportunities to streamline operations, reduce costs, and improve efficiency. Implement best practices, standardized procedures, and key performance indicators (KPIs) to monitor and improve operational performance, Customer Service Excellence: Ensure the business maintains a focus on exceptional customer service by overseeing customer interactions, resolving complaints, and ensuring that all work is completed to the satisfaction of clients, Financial Management: Manage the operational sales budget, analyse financial performance, and implement cost-saving measures where necessary. Provide reports on profit margins, operational costs, and overall business performance, Health & Safety Compliance: Ensure compliance with all relevant health and safety regulations and fire safety within the workshop, ensuring a safe working environment for all employees and customers, Supplier & Vendor Relationships: Manage relationships with parts suppliers, equipment vendors, and other external service providers to ensure timely delivery, cost-effective sourcing, and quality standards, Technology & Systems Management: Oversee the integration and optimisation of technology, including vehicle diagnostics software, repair tracking systems, and inventory management tools. Utilisation of Business Data to guide and aide decision making, Performance Reporting: Regularly report to the Directors and senior management team on operational performance, KPIs, customer feedback, and any challenges or opportunities for growth, Security Management: Responsible for management of site security requirements that safely deliver to Insurance and contractual requirements. SKILLS & EXPERIENCE TO INCLUDE: Proven experience in an operational management role, ideally within the vehicle repair or automotive sector, Strong leadership skills with the ability to inspire, motivate, and manage a team effectively, Exceptional problem-solving abilities and a proactive approach to identifying and addressing operational challenges, Knowledge of industry-specific regulations, health and safety standards, Fire Safety and best practices, Excellent financial management skills, including budgeting, forecasting, and cost control, A thorough understanding of vehicle repair processes, parts management, and repair technologies, Ability to work under pressure and manage multiple tasks simultaneously, Excellent communication and interpersonal skills, with the ability to interact with staff, customers, and external stakeholders, A results-driven approach, with a focus on continuous improvement and achieving operational goals. QUALIFICATIONS: Full Uk Driving Licence Security Clearance pass will be required and maintained Audatex(desirable) Autoflow trained (desirable) IMI Level 3 in Body & Paint or equivalent industry experience THE PACKAGE: 60,000 - 65,000 basic salary (depending on experience) + bonus system enabling OTE of up to 80,000, 45 hours per week Monday - Friday Company car (or cash alternative) 23 days annual leave + bank holidays Workplace Pension Scheme Executive Costco Membership card Complimentary payday lunches, provided by us! Long-service rewards Utilise the companies Trade Discounts Departmental Reward and Recognition Complimentary refreshments Staff Referral Bonus for introducing new team members
Sep 22, 2025
Full time
Bodyshop Manager We are looking for an experienced and results-driven Bodyshop Manager to lead our team to success, whilst ensuring exceptional quality and smooth day-to-day operations. If you're ready to take on a management role where your people-focused leadership will make a real difference, we would love to hear from you. THE JOB ROLE: Strategic Leadership: Develop and execute the operational strategy to ensure the business achieves its short-term and long-term objectives, including growth targets, customer service standards, and profitability, Operational Management: Oversee the entire service and repair operations, including vehicle intake, diagnostics, repairs, parts management, and quality assurance, ensuring that all work is completed to the highest standards and in a timely manner, Team Management: Lead and motivate a diverse team, including workshop technicians, customer service staff, and management, fostering a culture of accountability, high performance, and continuous improvement. Uphold company policies and values leading by example at all times, Process Optimisation: Identify opportunities to streamline operations, reduce costs, and improve efficiency. Implement best practices, standardized procedures, and key performance indicators (KPIs) to monitor and improve operational performance, Customer Service Excellence: Ensure the business maintains a focus on exceptional customer service by overseeing customer interactions, resolving complaints, and ensuring that all work is completed to the satisfaction of clients, Financial Management: Manage the operational sales budget, analyse financial performance, and implement cost-saving measures where necessary. Provide reports on profit margins, operational costs, and overall business performance, Health & Safety Compliance: Ensure compliance with all relevant health and safety regulations and fire safety within the workshop, ensuring a safe working environment for all employees and customers, Supplier & Vendor Relationships: Manage relationships with parts suppliers, equipment vendors, and other external service providers to ensure timely delivery, cost-effective sourcing, and quality standards, Technology & Systems Management: Oversee the integration and optimisation of technology, including vehicle diagnostics software, repair tracking systems, and inventory management tools. Utilisation of Business Data to guide and aide decision making, Performance Reporting: Regularly report to the Directors and senior management team on operational performance, KPIs, customer feedback, and any challenges or opportunities for growth, Security Management: Responsible for management of site security requirements that safely deliver to Insurance and contractual requirements. SKILLS & EXPERIENCE TO INCLUDE: Proven experience in an operational management role, ideally within the vehicle repair or automotive sector, Strong leadership skills with the ability to inspire, motivate, and manage a team effectively, Exceptional problem-solving abilities and a proactive approach to identifying and addressing operational challenges, Knowledge of industry-specific regulations, health and safety standards, Fire Safety and best practices, Excellent financial management skills, including budgeting, forecasting, and cost control, A thorough understanding of vehicle repair processes, parts management, and repair technologies, Ability to work under pressure and manage multiple tasks simultaneously, Excellent communication and interpersonal skills, with the ability to interact with staff, customers, and external stakeholders, A results-driven approach, with a focus on continuous improvement and achieving operational goals. QUALIFICATIONS: Full Uk Driving Licence Security Clearance pass will be required and maintained Audatex(desirable) Autoflow trained (desirable) IMI Level 3 in Body & Paint or equivalent industry experience THE PACKAGE: 60,000 - 65,000 basic salary (depending on experience) + bonus system enabling OTE of up to 80,000, 45 hours per week Monday - Friday Company car (or cash alternative) 23 days annual leave + bank holidays Workplace Pension Scheme Executive Costco Membership card Complimentary payday lunches, provided by us! Long-service rewards Utilise the companies Trade Discounts Departmental Reward and Recognition Complimentary refreshments Staff Referral Bonus for introducing new team members
This is a fantastic opportunity for an experienced IT professional to step into an IT Manager role, leading and supporting ICT systems across schools. You'll play a vital part in ensuring reliable, secure, and innovative IT services that directly support teaching and learning. About the Role Job Title: IT Manager Salary: £40,000 - £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential Line Management Responsibility: Yes As the IT Manager, you'll be responsible for the full management of the school's IT infrastructure, from proactive maintenance and cybersecurity through to escalated support and network development. You will oversee technical operations across multiple sites, ensuring IT systems are effective, safe, and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We're looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You'll be an excellent communicator with the ability to explain technical matters clearly to non-technical users, and you'll bring a proactive, solution-focused mindset. Essential skills and experience include: Strong experience with Microsoft Windows Server (), roles and services. Office 365 deployment, migration, and management. Active Directory (Local and Azure) and Group Policy management. Virtualisation with Hyper-V and VMware. PC deployment with SCCM, MDT, or WDS. Networking: configuration, VLANs, subnetting (HP/Aruba experience advantageous). Knowledge of backup solutions such as VEEAM, Redstor, or NAS devices. Experience with firewall, web-filtering, and wireless solutions (Smoothwall, WatchGuard, Aruba). Familiarity with Sophos suite (AV, security). Previous experience in the education sector is highly desirable. Why Apply? This is a varied and rewarding role where you'll have the chance to lead IT delivery across schools, directly impacting the success of staff and students, while developing your own skills and career in a supportive environment.
Sep 22, 2025
Full time
This is a fantastic opportunity for an experienced IT professional to step into an IT Manager role, leading and supporting ICT systems across schools. You'll play a vital part in ensuring reliable, secure, and innovative IT services that directly support teaching and learning. About the Role Job Title: IT Manager Salary: £40,000 - £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential Line Management Responsibility: Yes As the IT Manager, you'll be responsible for the full management of the school's IT infrastructure, from proactive maintenance and cybersecurity through to escalated support and network development. You will oversee technical operations across multiple sites, ensuring IT systems are effective, safe, and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We're looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You'll be an excellent communicator with the ability to explain technical matters clearly to non-technical users, and you'll bring a proactive, solution-focused mindset. Essential skills and experience include: Strong experience with Microsoft Windows Server (), roles and services. Office 365 deployment, migration, and management. Active Directory (Local and Azure) and Group Policy management. Virtualisation with Hyper-V and VMware. PC deployment with SCCM, MDT, or WDS. Networking: configuration, VLANs, subnetting (HP/Aruba experience advantageous). Knowledge of backup solutions such as VEEAM, Redstor, or NAS devices. Experience with firewall, web-filtering, and wireless solutions (Smoothwall, WatchGuard, Aruba). Familiarity with Sophos suite (AV, security). Previous experience in the education sector is highly desirable. Why Apply? This is a varied and rewarding role where you'll have the chance to lead IT delivery across schools, directly impacting the success of staff and students, while developing your own skills and career in a supportive environment.
Our blue-chip client based in Hatfield, Herts are seeking a strategic and hands-on Cloud Operations Lead to oversee the management, support, and continuous improvement of their cloud infrastructure, with a primary focus on Microsoft Azure. You will also be responsible for the technical oversight, implementation, and architecture management of various SaaS platforms used across the business. The successful candidate will lead cloud migration initiatives, ensure the reliability and performance of key platforms, and drive operational excellence in a hybrid cloud environment. You will be a self-starter. Who will demonstrate passion about cloud computing and enjoy solving complex challenges in modern IT environments, who can demonstrate awareness of latest Azure features and security practices. You will be comfortable managing hybrid environments but constantly look to simplify, standardise, and cloud-optimise. Essential skills Strong experience with Microsoft Azure, including infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and identity services. Proven experience in managing Azure Active Directory, Conditional Access, Azure RBAC, Azure Monitor and other Microsoft Cloud systems. Scripting skills in PowerShell essential; familiarity with Azure CLI or ARM/Bicep templates highly desirable. Comfortable with hybrid environments including on-prem Active Directory, VMWare, Veeam, and Windows Server. Networking knowledge including DNS, DHCP, Firewalls, VPN, and Azure network security. • Strong documentation, troubleshooting, and communication skills. Team-oriented, proactive, and eager to share knowledge and grow cloud capabilities across the business. Microsoft Azure certified such as AZ-104 (Administrator), AZ-305 (Architect), or equivalent experience highly desirable. Other relevant certifications (e.g., Microsoft 365, CompTIA Cloud+, MCSA, etc.) nice to have. This a hybrid role based in our client's offices in Hatfield, Herts 3 days per week with 2 days remote. A starting salary of up to £55,000 plus benefits is on offer to the right candidate.
Sep 21, 2025
Full time
Our blue-chip client based in Hatfield, Herts are seeking a strategic and hands-on Cloud Operations Lead to oversee the management, support, and continuous improvement of their cloud infrastructure, with a primary focus on Microsoft Azure. You will also be responsible for the technical oversight, implementation, and architecture management of various SaaS platforms used across the business. The successful candidate will lead cloud migration initiatives, ensure the reliability and performance of key platforms, and drive operational excellence in a hybrid cloud environment. You will be a self-starter. Who will demonstrate passion about cloud computing and enjoy solving complex challenges in modern IT environments, who can demonstrate awareness of latest Azure features and security practices. You will be comfortable managing hybrid environments but constantly look to simplify, standardise, and cloud-optimise. Essential skills Strong experience with Microsoft Azure, including infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and identity services. Proven experience in managing Azure Active Directory, Conditional Access, Azure RBAC, Azure Monitor and other Microsoft Cloud systems. Scripting skills in PowerShell essential; familiarity with Azure CLI or ARM/Bicep templates highly desirable. Comfortable with hybrid environments including on-prem Active Directory, VMWare, Veeam, and Windows Server. Networking knowledge including DNS, DHCP, Firewalls, VPN, and Azure network security. • Strong documentation, troubleshooting, and communication skills. Team-oriented, proactive, and eager to share knowledge and grow cloud capabilities across the business. Microsoft Azure certified such as AZ-104 (Administrator), AZ-305 (Architect), or equivalent experience highly desirable. Other relevant certifications (e.g., Microsoft 365, CompTIA Cloud+, MCSA, etc.) nice to have. This a hybrid role based in our client's offices in Hatfield, Herts 3 days per week with 2 days remote. A starting salary of up to £55,000 plus benefits is on offer to the right candidate.
