EXPERIENCED PROPERTY MANAGER - WATFORD. FULLY REMOTE / PARTIALLY REMOTE DEPENDING ON EXPERIENCE Residential Senior Property Manager required in Watford to oversee an AST lettings portfolio, manage tenancies, coordinate maintenance, handle notices and renewals, and deliver high standards of client and tenant service. An experienced Residential Property Manager is required to support the management of a busy Property Management operation in Watford. This role focuses on delivering a complete AST property management service, handling compliance, maintenance coordination, renewals, and tenant liaison. What You'll Be Doing (Key Responsibilities): Managing a residential AST lettings portfolio of over 200 Negotiating tenancy renewals and extensions Managing tenancy deposits and related processes Liaising with landlords, tenants, contractors, and suppliers Coordinating maintenance and repair works Ensuring legal and regulatory compliance Handling day-to-day tenancy queries and issues Keeping records and property management systems updated What We're Looking For (Skills & Experience): Proven experience in residential property management ARLA membership helpful but not essential Strong knowledge of lettings legislation and compliance High level of customer service skills Excellent telephone and communication skills Organised and efficient working style Professional and well-presented Confident team player Relationship-building ability with clients and contractors Willingness to keep up to date with legislation and training Professional approach to estate agency work
Apr 28, 2026
Full time
EXPERIENCED PROPERTY MANAGER - WATFORD. FULLY REMOTE / PARTIALLY REMOTE DEPENDING ON EXPERIENCE Residential Senior Property Manager required in Watford to oversee an AST lettings portfolio, manage tenancies, coordinate maintenance, handle notices and renewals, and deliver high standards of client and tenant service. An experienced Residential Property Manager is required to support the management of a busy Property Management operation in Watford. This role focuses on delivering a complete AST property management service, handling compliance, maintenance coordination, renewals, and tenant liaison. What You'll Be Doing (Key Responsibilities): Managing a residential AST lettings portfolio of over 200 Negotiating tenancy renewals and extensions Managing tenancy deposits and related processes Liaising with landlords, tenants, contractors, and suppliers Coordinating maintenance and repair works Ensuring legal and regulatory compliance Handling day-to-day tenancy queries and issues Keeping records and property management systems updated What We're Looking For (Skills & Experience): Proven experience in residential property management ARLA membership helpful but not essential Strong knowledge of lettings legislation and compliance High level of customer service skills Excellent telephone and communication skills Organised and efficient working style Professional and well-presented Confident team player Relationship-building ability with clients and contractors Willingness to keep up to date with legislation and training Professional approach to estate agency work
We are seeking a proactive and experienced Residential Property Manager to join well established Management company based in North London . This is an excellent opportunity for a motivated individual to take full ownership of a diverse residential portfolio, ensuring high standards of service delivery across both lettings and ongoing management. The role is split between office-based administration and on-site South London portfolio oversight, requiring strong organisational skills, attention to detail, and the ability to build and maintain relationships with landlords, tenants, and contractors.Duties:Manage the full lifecycle of tenancies, from move-in to move-out. Draft and serve legal notices in accordance with Housing Act 1988 and 2004, including: Section 8 (for rent arrears or breach of tenancy) Section 13 (for proposing rent increases in periodic tenancies) o Section 21 (for no-fault evictions under ASTs) Ensure accurate AST drafting, renewals, and compliance with Deposit Protection regulations. Resolve complex tenant disputes and escalated issues professionally. Liaise with legal professionals and represent the company at court hearings where necessary. Compliance & Regulation Ensure all properties adhere to statutory requirements, including: Gas Safety, EICR, EPC, HMO licensing, and Right to Rent checks. Monitor the renewal and expiry of all safety certificates, managing renewals proactively. Oversee HMO and selective licensing processes with local authorities. Maintain up-to-date, audit-ready documentation for every property. Respond promptly and professionally to all tenant maintenance issues, ensuring clear communication and timely updates. Appoint and liaise with in house maintenance team and external qualified contractors and service providers for maintenance and repair works, obtaining multiple quotes to ensure competitive pricing and best value. Oversee larger refurbishments and capital improvement projects, including attending sites as necessary to ensure quality and timely completion. Collaborate effectively with the in-house maintenance team, providing guidance and support where applicable. Develop and implement a proactive maintenance plan, scheduling regular inspections and preventive maintenance to minimize future issues. Manage the budget for maintenance activities, monitoring costs and negotiating with suppliers and contractors to achieve cost efficiency. Prioritize urgent maintenance issues, coordinating fast-track responses and minimizing disruption to tenants. Maintain accurate records of maintenance activities, contractor invoices, and related expenditures to support financial reporting and property management compliance. Ensure all maintenance works comply with relevant health and safety regulations and landlord obligations.About you: 3 years experience in Property/Block Management Own Driving Licence - Own Car preferred Knowledge of South London property values and marketsWhat we offer: £35,000 - £45,000 Salary DOE Monday - Friday 9-6 60% Office Based 40% Site Based where required Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Apr 28, 2026
Full time
We are seeking a proactive and experienced Residential Property Manager to join well established Management company based in North London . This is an excellent opportunity for a motivated individual to take full ownership of a diverse residential portfolio, ensuring high standards of service delivery across both lettings and ongoing management. The role is split between office-based administration and on-site South London portfolio oversight, requiring strong organisational skills, attention to detail, and the ability to build and maintain relationships with landlords, tenants, and contractors.Duties:Manage the full lifecycle of tenancies, from move-in to move-out. Draft and serve legal notices in accordance with Housing Act 1988 and 2004, including: Section 8 (for rent arrears or breach of tenancy) Section 13 (for proposing rent increases in periodic tenancies) o Section 21 (for no-fault evictions under ASTs) Ensure accurate AST drafting, renewals, and compliance with Deposit Protection regulations. Resolve complex tenant disputes and escalated issues professionally. Liaise with legal professionals and represent the company at court hearings where necessary. Compliance & Regulation Ensure all properties adhere to statutory requirements, including: Gas Safety, EICR, EPC, HMO licensing, and Right to Rent checks. Monitor the renewal and expiry of all safety certificates, managing renewals proactively. Oversee HMO and selective licensing processes with local authorities. Maintain up-to-date, audit-ready documentation for every property. Respond promptly and professionally to all tenant maintenance issues, ensuring clear communication and timely updates. Appoint and liaise with in house maintenance team and external qualified contractors and service providers for maintenance and repair works, obtaining multiple quotes to ensure competitive pricing and best value. Oversee larger refurbishments and capital improvement projects, including attending sites as necessary to ensure quality and timely completion. Collaborate effectively with the in-house maintenance team, providing guidance and support where applicable. Develop and implement a proactive maintenance plan, scheduling regular inspections and preventive maintenance to minimize future issues. Manage the budget for maintenance activities, monitoring costs and negotiating with suppliers and contractors to achieve cost efficiency. Prioritize urgent maintenance issues, coordinating fast-track responses and minimizing disruption to tenants. Maintain accurate records of maintenance activities, contractor invoices, and related expenditures to support financial reporting and property management compliance. Ensure all maintenance works comply with relevant health and safety regulations and landlord obligations.About you: 3 years experience in Property/Block Management Own Driving Licence - Own Car preferred Knowledge of South London property values and marketsWhat we offer: £35,000 - £45,000 Salary DOE Monday - Friday 9-6 60% Office Based 40% Site Based where required Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Housing Allocations Team Manager Temporary Contract (26 Weeks) Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment Hours: 37.5 hours per week Start Date: 04 May 2026 Duration: 26 weeks Working Pattern:Minimum 2 days in the office Location Office Base: 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate:£258.72 per day Job Overview Slough Borough Council is seeking an experienced Housing Allocations Team Manager to lead a team of allocators and assessors responsible for maintaining the housing register and ensuring assessments are completed in line with Part VI of the Housing Act 1996 and the Council's housing allocations scheme. This role will oversee the timely allocation of social housing through choice based lettings , act as the service's subject matter expert on housing allocations, and support policy, governance and systems change activity. The successful candidate will bring strong technical allocations knowledge, team management experience and the ability to lead service improvement, policy updates and operational delivery in a busy housing environment. Important - Please Read Carefully This role requires strong housing allocations management experience , including expert knowledge of Part VI of the Housing Act 1996 . You must have experience managing a housing allocations or assessments team, working with choice based lettings , updating allocations schemes and making complex or exceptional assessment decisions. Candidates without this level of housing allocations expertise are unlikely to be considered. Key Responsibilities Manage a team of housing allocators and assessors Oversee the housing register and ensure assessments are completed correctly and on time Ensure allocations activity is compliant with Part VI of the Housing Act 1996 and the Council's allocations scheme Oversee the timely allocation of social housing through choice based lettings Act as the service's subject matter expert on housing allocations Update housing allocations schemes, including committee governance requirements Lead implementation of policy changes and related IT upgrades Manage nominations relationships with registered providers Make exceptional assessment decisions where required Lead on report writing, policy writing, performance management and service monitoring Support project work and service improvement across the allocations function Essential Experience & Skills Strong experience managing a housing allocations team Expert knowledge of Part VI of the Housing Act 1996 Experience maintaining and overseeing a housing register Experience working with choice based lettings Experience updating housing allocations schemes Experience supporting committee governance processes Experience implementing policy changes and service improvements Experience managing nominations relationships with registered providers Ability to make complex or exceptional assessment decisions Strong report writing and policy writing skills Strong performance management, monitoring and project management skills Good knowledge of housing systems Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. OR100681
Apr 28, 2026
Seasonal
Housing Allocations Team Manager Temporary Contract (26 Weeks) Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment Hours: 37.5 hours per week Start Date: 04 May 2026 Duration: 26 weeks Working Pattern:Minimum 2 days in the office Location Office Base: 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate:£258.72 per day Job Overview Slough Borough Council is seeking an experienced Housing Allocations Team Manager to lead a team of allocators and assessors responsible for maintaining the housing register and ensuring assessments are completed in line with Part VI of the Housing Act 1996 and the Council's housing allocations scheme. This role will oversee the timely allocation of social housing through choice based lettings , act as the service's subject matter expert on housing allocations, and support policy, governance and systems change activity. The successful candidate will bring strong technical allocations knowledge, team management experience and the ability to lead service improvement, policy updates and operational delivery in a busy housing environment. Important - Please Read Carefully This role requires strong housing allocations management experience , including expert knowledge of Part VI of the Housing Act 1996 . You must have experience managing a housing allocations or assessments team, working with choice based lettings , updating allocations schemes and making complex or exceptional assessment decisions. Candidates without this level of housing allocations expertise are unlikely to be considered. Key Responsibilities Manage a team of housing allocators and assessors Oversee the housing register and ensure assessments are completed correctly and on time Ensure allocations activity is compliant with Part VI of the Housing Act 1996 and the Council's allocations scheme Oversee the timely allocation of social housing through choice based lettings Act as the service's subject matter expert on housing allocations Update housing allocations schemes, including committee governance requirements Lead implementation of policy changes and related IT upgrades Manage nominations relationships with registered providers Make exceptional assessment decisions where required Lead on report writing, policy writing, performance management and service monitoring Support project work and service improvement across the allocations function Essential Experience & Skills Strong experience managing a housing allocations team Expert knowledge of Part VI of the Housing Act 1996 Experience maintaining and overseeing a housing register Experience working with choice based lettings Experience updating housing allocations schemes Experience supporting committee governance processes Experience implementing policy changes and service improvements Experience managing nominations relationships with registered providers Ability to make complex or exceptional assessment decisions Strong report writing and policy writing skills Strong performance management, monitoring and project management skills Good knowledge of housing systems Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. OR100681
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Apr 28, 2026
Contractor
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting The College is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. The College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
Apr 28, 2026
Full time
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting The College is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. The College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
Housing Allocations Team ManagerManaging a team of allocators and assessors responsible for maintaining the housing register and ensuring assessments are in line with Part VI of the Housing Act 1996 and the Council's housing allocations scheme. Ensuring the timely allocation of social housing through choice based lettings. Housing Allocations Team Manager SME on housing allocations. Strong knowledge of part VI Housing Act 1996. Housing Allocations Team Manager Experience of updating housing allocations schemes, including committee governance. Implementation of policy changes including IT upgrades Housing Allocations Team Manager Management of the nominations relationship with registered providers. Housing Allocations Team Manager Make exceptional assessment decisions Key skills/experience - technical knowledge, report and policy writing, performance management and monitoring, project management, knowledge of housing systems.
Apr 27, 2026
Contractor
Housing Allocations Team ManagerManaging a team of allocators and assessors responsible for maintaining the housing register and ensuring assessments are in line with Part VI of the Housing Act 1996 and the Council's housing allocations scheme. Ensuring the timely allocation of social housing through choice based lettings. Housing Allocations Team Manager SME on housing allocations. Strong knowledge of part VI Housing Act 1996. Housing Allocations Team Manager Experience of updating housing allocations schemes, including committee governance. Implementation of policy changes including IT upgrades Housing Allocations Team Manager Management of the nominations relationship with registered providers. Housing Allocations Team Manager Make exceptional assessment decisions Key skills/experience - technical knowledge, report and policy writing, performance management and monitoring, project management, knowledge of housing systems.
Property Manager / Block Manager Location: Hybrid -Manchester (M30 0SF) Salary : £30,000- £35,000 per annum Vacancy Type: Full time - Monday Friday, 8:30am 5:00pm with 1 hour for lunch (37.5 hours) Casserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client s property with expertise, transparency, and exceptional customer service. The Role Are you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? Due to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career. The candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed. Responsibilities will include: Manage a portfolio of 15 residential developments and 2 commercial developments in North West England. Full range of leasehold management tasks including: Setting and managing service charge budgets Site Inspections Contractor management Health & Safety Insurance provision and claims Major works management (including S20 consultation) Daily liaison with residents AGM s & Resident meetings Creating an excellent working relationship with RMC and Landlord clients Personal Qualities We are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email. Candidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise. Prospects The role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI. Requirements Property management experience in block management, residential or commercial lettings or facilities management. Preferably ATPI qualified or working towards. PC literate with excellent knowledge of MS Office applications. Full driving licence and car (business mileage allowance given) Qualifications Required - 3 A Levels A - C or equivalent. Preferably Degree Qualified Previous experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous. Benefits 25 days holidays plus bank holidays. Company Pension Sick Pay TPI Membership and Training Laptop Onsite Parking at office Employee Wellbeing Programme To Apply If you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply.
Apr 27, 2026
Full time
Property Manager / Block Manager Location: Hybrid -Manchester (M30 0SF) Salary : £30,000- £35,000 per annum Vacancy Type: Full time - Monday Friday, 8:30am 5:00pm with 1 hour for lunch (37.5 hours) Casserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client s property with expertise, transparency, and exceptional customer service. The Role Are you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? Due to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career. The candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed. Responsibilities will include: Manage a portfolio of 15 residential developments and 2 commercial developments in North West England. Full range of leasehold management tasks including: Setting and managing service charge budgets Site Inspections Contractor management Health & Safety Insurance provision and claims Major works management (including S20 consultation) Daily liaison with residents AGM s & Resident meetings Creating an excellent working relationship with RMC and Landlord clients Personal Qualities We are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email. Candidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise. Prospects The role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI. Requirements Property management experience in block management, residential or commercial lettings or facilities management. Preferably ATPI qualified or working towards. PC literate with excellent knowledge of MS Office applications. Full driving licence and car (business mileage allowance given) Qualifications Required - 3 A Levels A - C or equivalent. Preferably Degree Qualified Previous experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous. Benefits 25 days holidays plus bank holidays. Company Pension Sick Pay TPI Membership and Training Laptop Onsite Parking at office Employee Wellbeing Programme To Apply If you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply.
Overview Step into a leadership role where your expertise can truly shape success. haart Estate Agents Wembley is seeking an accomplished Lettings professional to inspire a driven team, accelerate business growth, and deliver outstanding results in a fast-paced property market. This role is ideal for someone who thrives on motivating others, exceeding targets, and providing exceptional service to both landlords and tenants. You'll play a key part in developing your team, strengthening client relationships, and elevating branch performance. If you're ambitious, results-focused, and ready to lead from the front with a respected industry name, this is your opportunity to make your mark with haart. Benefits of being a Lettings Branch Manager at haart Estate Agents Complete on-target earnings exceeding £50000 per year £20,000 to £32,000 basic salary, dependent on experience £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA) Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Lettings Branch Manager Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 27, 2026
Full time
Overview Step into a leadership role where your expertise can truly shape success. haart Estate Agents Wembley is seeking an accomplished Lettings professional to inspire a driven team, accelerate business growth, and deliver outstanding results in a fast-paced property market. This role is ideal for someone who thrives on motivating others, exceeding targets, and providing exceptional service to both landlords and tenants. You'll play a key part in developing your team, strengthening client relationships, and elevating branch performance. If you're ambitious, results-focused, and ready to lead from the front with a respected industry name, this is your opportunity to make your mark with haart. Benefits of being a Lettings Branch Manager at haart Estate Agents Complete on-target earnings exceeding £50000 per year £20,000 to £32,000 basic salary, dependent on experience £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA) Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Lettings Branch Manager Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Our Resident Service Associatewill support the Lettings Manager in the delivery of a high quality lettings and management service to our exciting portfolio of developments offering apartments under the Rent to Buy model, focusing on resident and community wellbeing. For over 20 years, Plumlife have been helping buyers with affordable homeownership while also providing high-quality sales and marketi click apply for full job details
Apr 27, 2026
Full time
Our Resident Service Associatewill support the Lettings Manager in the delivery of a high quality lettings and management service to our exciting portfolio of developments offering apartments under the Rent to Buy model, focusing on resident and community wellbeing. For over 20 years, Plumlife have been helping buyers with affordable homeownership while also providing high-quality sales and marketi click apply for full job details
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 27, 2026
Full time
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Salary: £27,024 to £31,185 per annum pro rata Location: March - Beacon House / Norwich - Reed House - hybrid working arrangement Hours: Part time - 22 hours per week Contract Type: Secondment/Fixed term contract - until 31st March 2027 We're recruiting for Regional Housing Administrator to join our team. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more full information aboout this opportuntity. Closing Date: Wednesday 6th May 2026 at midnight. This is a hybrid role based at our office in March or Norwich, requiring you to work in the office up to one day a week, specific days will be agreed with your line manager. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 27, 2026
Full time
Salary: £27,024 to £31,185 per annum pro rata Location: March - Beacon House / Norwich - Reed House - hybrid working arrangement Hours: Part time - 22 hours per week Contract Type: Secondment/Fixed term contract - until 31st March 2027 We're recruiting for Regional Housing Administrator to join our team. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more full information aboout this opportuntity. Closing Date: Wednesday 6th May 2026 at midnight. This is a hybrid role based at our office in March or Norwich, requiring you to work in the office up to one day a week, specific days will be agreed with your line manager. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
We are seeking a proactive and experienced Residential Property Manager to join well established Management company based in North London . This is an excellent opportunity for a motivated individual to take full ownership of a diverse residential portfolio, ensuring high standards of service delivery across both lettings and ongoing management click apply for full job details
Apr 26, 2026
Full time
We are seeking a proactive and experienced Residential Property Manager to join well established Management company based in North London . This is an excellent opportunity for a motivated individual to take full ownership of a diverse residential portfolio, ensuring high standards of service delivery across both lettings and ongoing management click apply for full job details
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
Apr 26, 2026
Full time
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
Are you passionate about property and looking to build or grow your career in lettings? Do you enjoy working in a small, friendly and busy team? Can you work in a fast-paced environment? My client has a fantastic opportunity for you to become part of a close-knit business managing a diverse portfolio of properties across Lincolnshire, where no two days are the same. What you ll be doing: - Managing the day-to-day running of a busy lettings portfolio - Organising and carrying out property inspections - Handling maintenance queries and coordinating repairs - Ensuring all properties remain compliant with current legislation and safety requirements - Supporting landlords and tenants with queries in a professional and timely manner - Assisting the Lettings Manager with viewings, offers, referencing, and tenancy agreements What we re looking for: - Previous experience in lettings or estate agency (this is essential) - Excellent communication and organisational skills - A proactive, can-do attitude and ability to multitask - A full UK driving licence (essential) What s on offer: - Full-time or part-time hours to suit your lifestyle - A supportive, team-focused working environment - Varied and engaging role with real responsibility - Competitive salary, dependent on experience - Free parking - Funding for ARLA qualification If you enjoy working with people, thrive in a busy environment, and want to be part of a growing property team, we d love to hear from you. Apply today and take the next step in your property career! This role is immediately available for the right candidate therefore please do submit your CV to Jon Goodman quoting J10499. Reflect Recruitment Group are acting as the Employment Agency under the Employment Agency Act 1973.
Apr 26, 2026
Full time
Are you passionate about property and looking to build or grow your career in lettings? Do you enjoy working in a small, friendly and busy team? Can you work in a fast-paced environment? My client has a fantastic opportunity for you to become part of a close-knit business managing a diverse portfolio of properties across Lincolnshire, where no two days are the same. What you ll be doing: - Managing the day-to-day running of a busy lettings portfolio - Organising and carrying out property inspections - Handling maintenance queries and coordinating repairs - Ensuring all properties remain compliant with current legislation and safety requirements - Supporting landlords and tenants with queries in a professional and timely manner - Assisting the Lettings Manager with viewings, offers, referencing, and tenancy agreements What we re looking for: - Previous experience in lettings or estate agency (this is essential) - Excellent communication and organisational skills - A proactive, can-do attitude and ability to multitask - A full UK driving licence (essential) What s on offer: - Full-time or part-time hours to suit your lifestyle - A supportive, team-focused working environment - Varied and engaging role with real responsibility - Competitive salary, dependent on experience - Free parking - Funding for ARLA qualification If you enjoy working with people, thrive in a busy environment, and want to be part of a growing property team, we d love to hear from you. Apply today and take the next step in your property career! This role is immediately available for the right candidate therefore please do submit your CV to Jon Goodman quoting J10499. Reflect Recruitment Group are acting as the Employment Agency under the Employment Agency Act 1973.
Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
Apr 26, 2026
Full time
Job Purpose: At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well-organised and respectful workplace, where quality, safety and teamwork are key. Business Overview: At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high-quality homes and outstanding support to our tenants and buyers alike. Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in-house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority. Lucy Developments specialize in the creation of high-end, sustainable homes for sale. Focused on prime locations within a 90-minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long-term value. Job Context: As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations. Job Dimensions: - This is a full-time client facing role working 37hours per week Monday to Friday. - The successful candidate will be expected take part in the on-call emergency rota - The role will report directly to the Maintenance Manager. Key Accountabilities: - Carry out scheduled and ad-hoc property repairs and maintenance to a high standard. - Conduct preventative maintenance and identify areas requiring upgrades or replacements - Provide clear advice and support to tenants on maintenance matters - Undertake a variety of repair and maintenance tasks including:Carpentry, General building work, Basic Plumbing, Painting and decorating, Brickwork and plastering, Roofing and guttering. - Furniture removal and waste disposal (using company van) - Conduct regular property inspections to identify potential issues - Ensure compliance with all health and safety regulations - Participate in the emergency on-call rota as required - Undertake any other duties as required to support continuous service improvement Qualifications: Minimum Qualifications, Knowledge, and Experience - Experience in property maintenance or a related trade - Working knowledge of carpentry, plumbing, painting and general repairs - Ability to troubleshoot and resolve minor electrical, plumbing and structural issues - Competency in using hand tools and maintenance equipment - Strong communication skills and a customer focused approach - Full UK driving licence (clean) Behavioural Competencies: - Positive and confident approach to tasks - Reliable, self-motivated, and well organised - Excellent time management and problem-solving skills - Able to work independently and collaboratively as part of a team - Professional appearance and conduct - Demonstrates strong attention to detail - Takes pride in delivering high-quality work About Us: Lucy Properties is a property owner and lettings & management business within Oxfordshire. With an increasing focus on sustainable living, we invest in and manage over 500 lettable units with over 650 tenants. One of Oxford's largest private landlords, our properties - including residential units, offices, car parks and agricultural land - are managed and maintained in-house, providing an extremely high-quality service to residential and commercial tenants alike.
Senior Property Manager Commercial & Residential to 50k DOE This role comprises of 70% Commercial Properties 5 years + experience required Are you a hands-on Property Manager who thrives in a fast-paced, client-facing environment? Do you enjoy taking ownership of complex portfolios, leading teams, and being the person, everyone trusts to get things done? We are recruiting for an experienced Commercial & Residential Property Manager to join a dynamic and growing property agency. This is a front-of-house, highly visible role suited to someone who enjoys building relationships, solving problems, and leading from the front. You will be Second-in- Command working alongside the Directors to drive the business forward The Role of the Property Manager You will take responsibility for a mixed portfolio of commercial and residential properties, acting as the key point of contact for landlords, tenants, and contractors while ensuring service levels remain exceptional. Commercial Property Management Manage rent and service charge collections Oversee rent reviews and lease renewals Build and maintain strong tenant and landlord relationships Residential Property Management Oversee the residential portfolio end-to-end Ensure timely rent collection Manage maintenance from instruction through to completion The Fixer Act as the escalation point for complex issues Resolve challenges quickly and professionally Coordinate contractors and manage expectations Compliance & Administration Ensure all legal documentation is up to date Oversee deposits, safety certificates, and statutory requirements Commercial Lettings Place property adverts Conduct viewings Negotiate and agree lease terms Team Leadership Line manage a small team Monitor attendance and performance Lead by example and keep motivation high What We re Looking for in the Property Manager Minimum 5 years property management experience Commercial property experience is mandatory Background within a commercial lettings / management agency Highly organised with excellent time management Confident, professional, and client-facing Car owner with full driving licence Strong IT skills Excel proficiency is essential Why Apply for this Property Manager role? Join a respected and established property business Work in a varied, autonomous role with real responsibility Opportunity to shape processes and make a genuine impact
Apr 25, 2026
Full time
Senior Property Manager Commercial & Residential to 50k DOE This role comprises of 70% Commercial Properties 5 years + experience required Are you a hands-on Property Manager who thrives in a fast-paced, client-facing environment? Do you enjoy taking ownership of complex portfolios, leading teams, and being the person, everyone trusts to get things done? We are recruiting for an experienced Commercial & Residential Property Manager to join a dynamic and growing property agency. This is a front-of-house, highly visible role suited to someone who enjoys building relationships, solving problems, and leading from the front. You will be Second-in- Command working alongside the Directors to drive the business forward The Role of the Property Manager You will take responsibility for a mixed portfolio of commercial and residential properties, acting as the key point of contact for landlords, tenants, and contractors while ensuring service levels remain exceptional. Commercial Property Management Manage rent and service charge collections Oversee rent reviews and lease renewals Build and maintain strong tenant and landlord relationships Residential Property Management Oversee the residential portfolio end-to-end Ensure timely rent collection Manage maintenance from instruction through to completion The Fixer Act as the escalation point for complex issues Resolve challenges quickly and professionally Coordinate contractors and manage expectations Compliance & Administration Ensure all legal documentation is up to date Oversee deposits, safety certificates, and statutory requirements Commercial Lettings Place property adverts Conduct viewings Negotiate and agree lease terms Team Leadership Line manage a small team Monitor attendance and performance Lead by example and keep motivation high What We re Looking for in the Property Manager Minimum 5 years property management experience Commercial property experience is mandatory Background within a commercial lettings / management agency Highly organised with excellent time management Confident, professional, and client-facing Car owner with full driving licence Strong IT skills Excel proficiency is essential Why Apply for this Property Manager role? Join a respected and established property business Work in a varied, autonomous role with real responsibility Opportunity to shape processes and make a genuine impact
Marks Consulting Partners are currently looking for an Allocations Manager to work with one of our Local Authority clients in London. What the Job Will Be Doing Oversee the delivery of allocations within the Homelessness Service, ensuring compliance with Part VI & Part VII of the Housing Act 1996 Manage and coordinate Section 202 Reviews, ensuring decisions are legally robust and defensible Lead on Stage 1 & Stage 2 complaints, including responses to Housing Ombudsman enquiries Ensure suitability decisions, discharge of duty, and housing offers are made in line with legislation and policy Act as the escalation point for complex homelessness and allocations cases Work closely with Housing Options, Temporary Accommodation and Lettings teams to ensure smooth move-on pathways Identify and resolve service issues, including backlogs in reviews, complaints, and allocations Implement and improve processes, policies, and quality assurance frameworks Monitor and report on service performance, KPIs, and risk areas Provide technical guidance and support to officers, ensuring high-quality decision making What You Will Need Strong knowledge of Housing Act 1996 (Part VI & VII) and the Homelessness Reduction Act 2017 Proven experience managing Section 202 Reviews Experience handling Stage 2 complaints and dealing with the Housing Ombudsman Background in allocations and/or homelessness services within a Local Authority Experience managing complex cases involving suitability, discharge of duty, and housing needs Ability to manage workloads, prioritise effectively, and drive service improvements Strong written skills, particularly in producing robust and defensible decisions
Apr 25, 2026
Contractor
Marks Consulting Partners are currently looking for an Allocations Manager to work with one of our Local Authority clients in London. What the Job Will Be Doing Oversee the delivery of allocations within the Homelessness Service, ensuring compliance with Part VI & Part VII of the Housing Act 1996 Manage and coordinate Section 202 Reviews, ensuring decisions are legally robust and defensible Lead on Stage 1 & Stage 2 complaints, including responses to Housing Ombudsman enquiries Ensure suitability decisions, discharge of duty, and housing offers are made in line with legislation and policy Act as the escalation point for complex homelessness and allocations cases Work closely with Housing Options, Temporary Accommodation and Lettings teams to ensure smooth move-on pathways Identify and resolve service issues, including backlogs in reviews, complaints, and allocations Implement and improve processes, policies, and quality assurance frameworks Monitor and report on service performance, KPIs, and risk areas Provide technical guidance and support to officers, ensuring high-quality decision making What You Will Need Strong knowledge of Housing Act 1996 (Part VI & VII) and the Homelessness Reduction Act 2017 Proven experience managing Section 202 Reviews Experience handling Stage 2 complaints and dealing with the Housing Ombudsman Background in allocations and/or homelessness services within a Local Authority Experience managing complex cases involving suitability, discharge of duty, and housing needs Ability to manage workloads, prioritise effectively, and drive service improvements Strong written skills, particularly in producing robust and defensible decisions
Job Description: Job Summary We are seeking a dedicated and experienced Lettings Manager to oversee our clients property lettings operations. The ideal candidate will possess strong administrative skills and a passion for delivering exceptional customer service. As the Lettings Manager, you will be responsible for managing the lettings team, ensuring compliance with regulations, and maximising renta click apply for full job details
Apr 25, 2026
Full time
Job Description: Job Summary We are seeking a dedicated and experienced Lettings Manager to oversee our clients property lettings operations. The ideal candidate will possess strong administrative skills and a passion for delivering exceptional customer service. As the Lettings Manager, you will be responsible for managing the lettings team, ensuring compliance with regulations, and maximising renta click apply for full job details
Branch Manager - New North London Office N16, London A brand new office is opening in vibrant Stoke Newington, N16. We are looking for an ambitious and driven Branch Manager to build and lead the sales and lettings team from the ground up. Package: £35,000 - £40,000 basic salary £80,000 - £100,000 OTE Car allowance Commission: Competitive commission on sales and listings Attractive override on team sales St click apply for full job details
Apr 25, 2026
Full time
Branch Manager - New North London Office N16, London A brand new office is opening in vibrant Stoke Newington, N16. We are looking for an ambitious and driven Branch Manager to build and lead the sales and lettings team from the ground up. Package: £35,000 - £40,000 basic salary £80,000 - £100,000 OTE Car allowance Commission: Competitive commission on sales and listings Attractive override on team sales St click apply for full job details
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Apr 25, 2026
Full time
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
