Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
May 01, 2026
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Were a fast-growing Managed Services Provider delivering connectivity, networks, Microsoft cloud, and cybersecurity solutions to UK organisations. As we scale, were looking for a Project Manager who lives our values and takes real ownership of delivery. At Backbone, how we work matters. Our values Be Fast. Stay Curious. . click apply for full job details
May 01, 2026
Full time
Were a fast-growing Managed Services Provider delivering connectivity, networks, Microsoft cloud, and cybersecurity solutions to UK organisations. As we scale, were looking for a Project Manager who lives our values and takes real ownership of delivery. At Backbone, how we work matters. Our values Be Fast. Stay Curious. . click apply for full job details
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
May 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
May 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
May 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business. The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows. The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands-on implementation to make change stick. You close that gap by personally owning rollouts end-to-end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it. WHAT YOU'LL DO Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off Create the materials that make change stick Write clear, role-specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence A TYPICAL WEEK MIGHT INCLUDE Drafting a rollout plan for the next phase of Microsoft 365 changes Running a project checkpoint call and tracking actions Writing a one-page user guide for an IT change Reviewing adoption data to check if a rollout is on track Joining alignment calls with IT, Operations and Security Updating the PMO delivery tracker and escalating blockers Following up with stores or teams where adoption has dropped off HOW WE WILL KNOW THIS IS WORKING By 6 months You have delivered at least one workstream end-to-end, from plan to confirmed adoption A repeatable rollout framework exists because you built it Business teams can name you as the person who made a recent change make sense IT trusts you to accurately represent business needs You can show clear feedback and adoption data By 12 months Adoption metrics are measurably better on workstreams you delivered The PMO has a delivery playbook with you as a primary author Technology change is described as well-managed rather than chaotic New workstreams follow your patterns without starting from scratch You are already planning what comes next YOUR EXPERIENCE 4 to 7 years delivering technology or change programmes hands-on in a business Built rollout plans, training or user guidance yourself and can show examples Worked effectively across technical and non-technical stakeholders Tracked adoption and outcomes after go-live rather than moving on immediately Operated with autonomy, owning your workstreams end-to-end Brought structure to complex or messy environments without waiting for instruction OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
At Workstreet, we're on an exciting journey to help businesses scale securely by designing and implementing cutting edge security and compliance programs. As a fast growing startup, we specialize in a wide range of frameworks-including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP-empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. The Opportunity We are seeking a Manager, GRC Engineering who leads with a client first mindset and brings exceptional relationship management skills to every engagement. The ideal candidate is an experienced client manager who knows how to build trust, navigate complex accounts, and deliver an outstanding client experience - while also bringing deep expertise in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end to end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. What You'll Do Client Relationship Management (Primary Focus) Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships and ensuring clients feel supported, informed, and valued throughout every engagement. Lead Client Engagements: Guide clients through compliance initiatives end to end - from kickoff through certification - providing clear communication, proactive updates, and expert guidance at every milestone. Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution oriented approach that reinforces confidence and long term retention. Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical, actionable, and tailored to their needs. Collaborate Cross Functionally: Partner with internal teams and client stakeholders to embed security and compliance best practices and resolve issues quickly. Manage and Develop a Pod of Analysts: Lead a team of 3-5 analysts through coaching, mentorship, and performance management, fostering accountability, quality, and professional growth. Drive Consistent Delivery: Ensure the team meets deadlines and delivers high quality work across all active client engagements, stepping in to support where needed. GRC & Compliance Execution Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2 (Type 1 & 2), ISO 27001, HIPAA, and PCI DSS standards. Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects across multi cloud environments (AWS, GCP, Azure). Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities and enhance overall security posture. Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain the relevance and accuracy of compliance controls. Leverage Compliance Automation Tools: Utilize platforms such as Drata, Vanta, and SecureFrame to track compliance metrics and ensure continuous audit readiness. Who You Are Required Demonstrated experience managing client relationships directly - you are comfortable owning accounts, leading difficult conversations, and being the trusted face of an engagement. Exceptional professionalism in all client facing communication, with outstanding written and verbal English skills. 5+ years of experience managing or leading a team. Proven experience managing compliance programs with hands on familiarity with SOC 2 and ISO 27001 frameworks. Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure). Ability to manage multiple compliance projects simultaneously without sacrificing client experience or quality. Bachelor's degree in Information Technology, Cybersecurity, or a related field. Ability to work independently with a strong sense of initiative. Amenable to working US time zone hours. Nice to Have Experience at a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) in an advisory or assurance capacity. Consulting experience. Familiarity with additional frameworks and regulations (e.g., HiTRUST, PCI DSS, NIST, GDPR, HIPAA). What We Offer Career Development: Clear growth path with mentorship and training opportunities. Technical Training: Comprehensive onboarding on security and compliance frameworks. Competitive Compensation: Competitive base salary with regular performance reviews, merit based appraisals, and bonus opportunities. Growth Opportunity: Early stage company with significant room for career advancement. Remote First Culture: Flexibility to work from anywhere while collaborating with a global team. Reliable high speed internet connection. Quiet, professional home office setup. Must be amenable to working UK time zone hours. Fluency in written and verbal English communication skills. Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
May 01, 2026
Full time
At Workstreet, we're on an exciting journey to help businesses scale securely by designing and implementing cutting edge security and compliance programs. As a fast growing startup, we specialize in a wide range of frameworks-including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP-empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. The Opportunity We are seeking a Manager, GRC Engineering who leads with a client first mindset and brings exceptional relationship management skills to every engagement. The ideal candidate is an experienced client manager who knows how to build trust, navigate complex accounts, and deliver an outstanding client experience - while also bringing deep expertise in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end to end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. What You'll Do Client Relationship Management (Primary Focus) Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships and ensuring clients feel supported, informed, and valued throughout every engagement. Lead Client Engagements: Guide clients through compliance initiatives end to end - from kickoff through certification - providing clear communication, proactive updates, and expert guidance at every milestone. Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution oriented approach that reinforces confidence and long term retention. Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical, actionable, and tailored to their needs. Collaborate Cross Functionally: Partner with internal teams and client stakeholders to embed security and compliance best practices and resolve issues quickly. Manage and Develop a Pod of Analysts: Lead a team of 3-5 analysts through coaching, mentorship, and performance management, fostering accountability, quality, and professional growth. Drive Consistent Delivery: Ensure the team meets deadlines and delivers high quality work across all active client engagements, stepping in to support where needed. GRC & Compliance Execution Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2 (Type 1 & 2), ISO 27001, HIPAA, and PCI DSS standards. Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects across multi cloud environments (AWS, GCP, Azure). Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities and enhance overall security posture. Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain the relevance and accuracy of compliance controls. Leverage Compliance Automation Tools: Utilize platforms such as Drata, Vanta, and SecureFrame to track compliance metrics and ensure continuous audit readiness. Who You Are Required Demonstrated experience managing client relationships directly - you are comfortable owning accounts, leading difficult conversations, and being the trusted face of an engagement. Exceptional professionalism in all client facing communication, with outstanding written and verbal English skills. 5+ years of experience managing or leading a team. Proven experience managing compliance programs with hands on familiarity with SOC 2 and ISO 27001 frameworks. Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure). Ability to manage multiple compliance projects simultaneously without sacrificing client experience or quality. Bachelor's degree in Information Technology, Cybersecurity, or a related field. Ability to work independently with a strong sense of initiative. Amenable to working US time zone hours. Nice to Have Experience at a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) in an advisory or assurance capacity. Consulting experience. Familiarity with additional frameworks and regulations (e.g., HiTRUST, PCI DSS, NIST, GDPR, HIPAA). What We Offer Career Development: Clear growth path with mentorship and training opportunities. Technical Training: Comprehensive onboarding on security and compliance frameworks. Competitive Compensation: Competitive base salary with regular performance reviews, merit based appraisals, and bonus opportunities. Growth Opportunity: Early stage company with significant room for career advancement. Remote First Culture: Flexibility to work from anywhere while collaborating with a global team. Reliable high speed internet connection. Quiet, professional home office setup. Must be amenable to working UK time zone hours. Fluency in written and verbal English communication skills. Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 01, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary : £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply.
Apr 30, 2026
Full time
Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary : £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply.
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 30, 2026
Full time
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
About the Role You will play a key role in designing and delivering advanced software solutions for underwater robotic systems. This position focuses on developing innovative, high-quality software aligned with business and project requirements. As a Software Lead, you will take ownership of project delivery while leading multidisciplinary engineering teams to develop technically complex solutions for subsea vehicles and associated robotic systems. Key Responsibilities Lead the delivery of complex software projects for underwater robotic systems Develop and define software architectures for large-scale, integrated systems Translate high-level system requirements into detailed technical specifications Maintain a system-level perspective while overseeing detailed implementation Act as a technical authority and primary point of contact for stakeholders and customers Communicate complex technical concepts to both technical and non-technical audiences Plan, estimate, and manage work packages, resources, and budgets Ensure adherence to software quality standards and industry best practices Implement and improve development processes and methodologies Mentor and support the development of junior engineers Manage workload distribution across teams to ensure efficiency and balance Required Skills & Experience Minimum 7 years' experience in a senior software engineering role Degree in a relevant engineering or technical discipline Strong understanding of software systems across embedded and application layers Proven experience leading multidisciplinary software teams Experience designing software architecture for complex systems Solid understanding of modern software development methodologies Experience with safety-critical systems and design principles Ability to engage directly with customers and stakeholders Strong estimation, planning, and organisational skills Practical knowledge of software standards and compliance Awareness of cybersecurity principles and their impact on system design Technical Expertise Experience with a selection of the following technologies (across Windows and Linux environments): C++, Python, JavaScript XML, JSON, HTML, CSS Web frameworks and backend technologies (e.g. Angular, Django, Node.js, React, Apache) WebSockets and real-time data systems Docker and containerisation Networking protocols (TCP/IP, UDP) SQL and database technologies Debugging and diagnostic tools (e.g. Wireshark, system logs) Cybersecurity principles If this looks like something of interest, please don't hesitate to contact or direct on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 28, 2026
Full time
About the Role You will play a key role in designing and delivering advanced software solutions for underwater robotic systems. This position focuses on developing innovative, high-quality software aligned with business and project requirements. As a Software Lead, you will take ownership of project delivery while leading multidisciplinary engineering teams to develop technically complex solutions for subsea vehicles and associated robotic systems. Key Responsibilities Lead the delivery of complex software projects for underwater robotic systems Develop and define software architectures for large-scale, integrated systems Translate high-level system requirements into detailed technical specifications Maintain a system-level perspective while overseeing detailed implementation Act as a technical authority and primary point of contact for stakeholders and customers Communicate complex technical concepts to both technical and non-technical audiences Plan, estimate, and manage work packages, resources, and budgets Ensure adherence to software quality standards and industry best practices Implement and improve development processes and methodologies Mentor and support the development of junior engineers Manage workload distribution across teams to ensure efficiency and balance Required Skills & Experience Minimum 7 years' experience in a senior software engineering role Degree in a relevant engineering or technical discipline Strong understanding of software systems across embedded and application layers Proven experience leading multidisciplinary software teams Experience designing software architecture for complex systems Solid understanding of modern software development methodologies Experience with safety-critical systems and design principles Ability to engage directly with customers and stakeholders Strong estimation, planning, and organisational skills Practical knowledge of software standards and compliance Awareness of cybersecurity principles and their impact on system design Technical Expertise Experience with a selection of the following technologies (across Windows and Linux environments): C++, Python, JavaScript XML, JSON, HTML, CSS Web frameworks and backend technologies (e.g. Angular, Django, Node.js, React, Apache) WebSockets and real-time data systems Docker and containerisation Networking protocols (TCP/IP, UDP) SQL and database technologies Debugging and diagnostic tools (e.g. Wireshark, system logs) Cybersecurity principles If this looks like something of interest, please don't hesitate to contact or direct on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Apr 28, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 27, 2026
Full time
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 27, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
Oct 08, 2025
Contractor
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
IT Manager Location: Belfast Hours: 37.5 per week Contract: Permanent, Full Time Salary About the Role Are you a tech-savvy trailblazer with a passion for digital transformation? Do you dream in Microsoft 365 and speak fluent SaaS? If so, our client is looking for an IT Manager who's ready to lead the charge in shaping their digital future. You'll be the mastermind behind our clients IT strategy, infrastructure, and innovation, guiding a talented team of two direct reports, and collaborating across departments to make tech work smarter What You'll Be Doing Tech Leadership: Architect and oversee IT systems, networks, and cloud platforms Optimise Microsoft 365 (Exchange, SharePoint, Teams, OneDrive, Intune) Manage SaaS tools, vendors, and licensing like a pro Champion cybersecurity and compliance (ISO27001, Cyber Essentials Plus, GDPR) Lead the Change Advisory Board and drive tech projects from idea to impact Operational Wizardry: Run a slick IT service desk and infrastructure Monitor performance, SLAs, and user satisfaction Keep policies sharp and documentation tight Collaborate across teams to deliver tech solutions that matter Strategic Vision: Shape and deliver the IT roadmap Drive digital transformation and innovation Manage budgets and vendor relationships with finesse People Power: Lead, coach, and inspire your team Foster a culture of creativity, accountability, and growth Handle recruitment, supervision, and performance reviews What You Bring Essential: Degree in IT, Computer Science, Cybersecurity or similar 3+ years leading IT teams with a focus on support, infrastructure or systems Deep knowledge of Microsoft 365 and Intune SaaS experience (procurement, support, integration) Cybersecurity expertise and incident management Strong vendor management and contract negotiation skills Excellent communication, organisation, and report-writing skills A driving licence or access to transport Bonus Points For: PowerBI know-how Scripting and automation skills Project Management qualifications Ready to Apply? If you're ready to lead with purpose and power up our tech landscape, we want to hear from you! NB: An enhanced Access NI will be required for the successful applicant.
Oct 07, 2025
Full time
IT Manager Location: Belfast Hours: 37.5 per week Contract: Permanent, Full Time Salary About the Role Are you a tech-savvy trailblazer with a passion for digital transformation? Do you dream in Microsoft 365 and speak fluent SaaS? If so, our client is looking for an IT Manager who's ready to lead the charge in shaping their digital future. You'll be the mastermind behind our clients IT strategy, infrastructure, and innovation, guiding a talented team of two direct reports, and collaborating across departments to make tech work smarter What You'll Be Doing Tech Leadership: Architect and oversee IT systems, networks, and cloud platforms Optimise Microsoft 365 (Exchange, SharePoint, Teams, OneDrive, Intune) Manage SaaS tools, vendors, and licensing like a pro Champion cybersecurity and compliance (ISO27001, Cyber Essentials Plus, GDPR) Lead the Change Advisory Board and drive tech projects from idea to impact Operational Wizardry: Run a slick IT service desk and infrastructure Monitor performance, SLAs, and user satisfaction Keep policies sharp and documentation tight Collaborate across teams to deliver tech solutions that matter Strategic Vision: Shape and deliver the IT roadmap Drive digital transformation and innovation Manage budgets and vendor relationships with finesse People Power: Lead, coach, and inspire your team Foster a culture of creativity, accountability, and growth Handle recruitment, supervision, and performance reviews What You Bring Essential: Degree in IT, Computer Science, Cybersecurity or similar 3+ years leading IT teams with a focus on support, infrastructure or systems Deep knowledge of Microsoft 365 and Intune SaaS experience (procurement, support, integration) Cybersecurity expertise and incident management Strong vendor management and contract negotiation skills Excellent communication, organisation, and report-writing skills A driving licence or access to transport Bonus Points For: PowerBI know-how Scripting and automation skills Project Management qualifications Ready to Apply? If you're ready to lead with purpose and power up our tech landscape, we want to hear from you! NB: An enhanced Access NI will be required for the successful applicant.
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
Oct 07, 2025
Contractor
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: 40,000 - 50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of 40,000 - 50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
Oct 07, 2025
Full time
Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: 40,000 - 50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of 40,000 - 50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
IT Manager Location: Gravesend Salary: GBP42,000 - GBP47,000 per year, DoE Hours: Monday - Friday, 9am - 5.30pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced IT Manager to join their ever-expanding team. This role is based within their Gravesend office but will also involve frequent travel to their other offices when required. Responsibilities of the IT Manager: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide hands-on support for hardware and software issues across the firm. Deliver Partner training and guidance to staff Act as the main point of contact for any IT-related queries or incidents. Monitor systems for potential threats or vulnerabilities and implement proactive security measures. Ensure compliance with GDPR, legal industry regulations, and data protection laws. Maintain disaster recovery and business continuity plans. Manage third-party vendors, including software providers, hardware suppliers, and IT consultants. Lead IT projects including system migrations, software rollouts, and infrastructure improvements. Manage the Firm websites. Arrange logins for new staff and provide onboarding training with IT systems. Other IT duties when required. Requirements of the IT Manager: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear, user-friendly language. Strong organisational and leadership abilities. If you feel like you meet the above criteria for the IT Manager role, then please apply now!
Oct 06, 2025
Full time
IT Manager Location: Gravesend Salary: GBP42,000 - GBP47,000 per year, DoE Hours: Monday - Friday, 9am - 5.30pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced IT Manager to join their ever-expanding team. This role is based within their Gravesend office but will also involve frequent travel to their other offices when required. Responsibilities of the IT Manager: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide hands-on support for hardware and software issues across the firm. Deliver Partner training and guidance to staff Act as the main point of contact for any IT-related queries or incidents. Monitor systems for potential threats or vulnerabilities and implement proactive security measures. Ensure compliance with GDPR, legal industry regulations, and data protection laws. Maintain disaster recovery and business continuity plans. Manage third-party vendors, including software providers, hardware suppliers, and IT consultants. Lead IT projects including system migrations, software rollouts, and infrastructure improvements. Manage the Firm websites. Arrange logins for new staff and provide onboarding training with IT systems. Other IT duties when required. Requirements of the IT Manager: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear, user-friendly language. Strong organisational and leadership abilities. If you feel like you meet the above criteria for the IT Manager role, then please apply now!
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
Oct 04, 2025
Contractor
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
Oct 03, 2025
Contractor
Threat Intelligence Project Manager Banking - Cybersecurity Fully Onsite in London Inside IR35 Contract Deerfoot Recruitment has been engaged to find a contract Cybersecurity Project Manager to help shape and deliver cyber threat intelligence initiatives for a global financial institution's Threat Intelligence Centre click apply for full job details
