STOP! Come and support your local community by joining a School Crossing Patrol Team as a School Crossing Patrol Officer in Chelmsford . Support schools once in the morning and once in the afternoon, ensuring the safety of all pedestrians crossing the road to and from school and its surrounding locations click apply for full job details
Jul 12, 2026
Seasonal
STOP! Come and support your local community by joining a School Crossing Patrol Team as a School Crossing Patrol Officer in Chelmsford . Support schools once in the morning and once in the afternoon, ensuring the safety of all pedestrians crossing the road to and from school and its surrounding locations click apply for full job details
Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jul 11, 2026
Full time
Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Opus People Solutions Ltd
Astwood Bank, Worcestershire
Event Production Support Officer (Outdoor Events) Bromsgrove District Council & Redditch Borough Council Department: Leisure, Parks & Green Spaces Days: Monday to Fridays (occasional weekends depending on events program) Hours: 9am - 5pm Salary: 14.13 per hour Reporting to : Events Officer or Senior Team Leaders Location: Redditch & Bromsgrove Offices, Event Sites and Hybrid Working Make a Difference Through Events Are you passionate about creating memorable outdoor events that bring communities together? Bromsgrove District Council and Redditch Borough Council are seeking an enthusiastic, organised and creative Event Production Support Officer to support the planning, coordination and delivery of a diverse programme of outdoor events, festivals, civic celebrations and community activities across both districts. About the Role As an Event Production Support Officer , you will play a key supporting role in the delivery of the Councils' outdoor events programme. You will assist with event planning, production, logistics, creative event design, contractor management, health and safety compliance and on-site operations. Key Responsibilities Event Planning and Production Event Design, Styling and Visitor Experience Event Operations Health, Safety and Compliance Stakeholder Management Financial and Contract Management Licensing and Permissions Sustainability Evaluation and Improvement What We're Looking For Experience supporting the delivery of outdoor events, festivals or public events Experience managing multiple projects and competing priorities Knowledge of event planning and operational delivery Understanding of event health and safety requirements Strong organisational and communication skills Desirable Experience Experience working within local government Knowledge of Safety Advisory Group (SAG) processes Experience of civic, cultural or community events Qualifications Essential Degree-level qualification in Events Management, Project Management or a related discipline, or equivalent relevant professional experience. Full UK Driving Licence. Desirable IOSH Managing Safely NEBOSH General Certificate First Aid at Work qualification Crowd Safety Management qualification PRINCE2, APM or equivalent project management qualification Core Competencies Leadership Project Management Communication Partnership Working Financial Awareness Risk Management Customer Focus Decision Making Problem Solving Resilience and Adaptability Working Arrangements This role involves a mixture of office-based, hybrid and on-site working. Flexibility is essential as the successful candidate will be required to support events outside normal working hours. Why Join Us? Join us and help bring our communities together through exceptional events.
Jul 11, 2026
Seasonal
Event Production Support Officer (Outdoor Events) Bromsgrove District Council & Redditch Borough Council Department: Leisure, Parks & Green Spaces Days: Monday to Fridays (occasional weekends depending on events program) Hours: 9am - 5pm Salary: 14.13 per hour Reporting to : Events Officer or Senior Team Leaders Location: Redditch & Bromsgrove Offices, Event Sites and Hybrid Working Make a Difference Through Events Are you passionate about creating memorable outdoor events that bring communities together? Bromsgrove District Council and Redditch Borough Council are seeking an enthusiastic, organised and creative Event Production Support Officer to support the planning, coordination and delivery of a diverse programme of outdoor events, festivals, civic celebrations and community activities across both districts. About the Role As an Event Production Support Officer , you will play a key supporting role in the delivery of the Councils' outdoor events programme. You will assist with event planning, production, logistics, creative event design, contractor management, health and safety compliance and on-site operations. Key Responsibilities Event Planning and Production Event Design, Styling and Visitor Experience Event Operations Health, Safety and Compliance Stakeholder Management Financial and Contract Management Licensing and Permissions Sustainability Evaluation and Improvement What We're Looking For Experience supporting the delivery of outdoor events, festivals or public events Experience managing multiple projects and competing priorities Knowledge of event planning and operational delivery Understanding of event health and safety requirements Strong organisational and communication skills Desirable Experience Experience working within local government Knowledge of Safety Advisory Group (SAG) processes Experience of civic, cultural or community events Qualifications Essential Degree-level qualification in Events Management, Project Management or a related discipline, or equivalent relevant professional experience. Full UK Driving Licence. Desirable IOSH Managing Safely NEBOSH General Certificate First Aid at Work qualification Crowd Safety Management qualification PRINCE2, APM or equivalent project management qualification Core Competencies Leadership Project Management Communication Partnership Working Financial Awareness Risk Management Customer Focus Decision Making Problem Solving Resilience and Adaptability Working Arrangements This role involves a mixture of office-based, hybrid and on-site working. Flexibility is essential as the successful candidate will be required to support events outside normal working hours. Why Join Us? Join us and help bring our communities together through exceptional events.
Mindfulness and nature retreat centre needs a (mindful) Marketing & Comms Manager! Salary is £38,025 pro rata for 3 or 4 days per week (22.5hrs to 30hrs pw, £22,815 - £30,420) We need a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade I-listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces various retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System (Zoho CRM), so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will line manage the Communications Officer and be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. This is not a fully remote working role because we need the successful candidate to attend Sharpham at least part of each week so they can interact with colleagues. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards.
Jul 11, 2026
Full time
Mindfulness and nature retreat centre needs a (mindful) Marketing & Comms Manager! Salary is £38,025 pro rata for 3 or 4 days per week (22.5hrs to 30hrs pw, £22,815 - £30,420) We need a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade I-listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces various retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System (Zoho CRM), so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will line manage the Communications Officer and be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. This is not a fully remote working role because we need the successful candidate to attend Sharpham at least part of each week so they can interact with colleagues. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards.
Marks Consulting Partners Limited
Hemel Hempstead, Hertfordshire
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Jul 11, 2026
Contractor
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the role In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point. Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty. The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home. As part of the role, you will be responsible for the following activities within this element of the service Receive and process referrals from Brent Council, acting as the central point of access for the service. Review each referral against the service eligibility criteria, completing an initial triage assessment to determine the most appropriate support pathway. Contact clients where required to gather any outstanding information or supporting documentation needed to progress their referral. Develop and maintain positive working relationships with Brent Council, delivery partners and other stakeholders to support effective referral pathways and timely allocation of referrals. Liaise regularly with Brent Council and delivery partners to resolve referral queries, gather outstanding information and ensure referrals progress efficiently Identify, record and escalate any immediate safeguarding concerns through the appropriate safeguarding procedures. Record client support needs, risks and relevant information on the case management system to ensure delivery partners have the information required to provide safe and effective support. Maintain timely, accurate and comprehensive records on the case management system in line with service standards Work closely with the Programme Manager to monitor referral activity, identify issues or opportunities, and recommend improvements where appropriate. Ensure the service is accessible and inclusive, recognising individual communication, language, cultural and accessibility needs. Produce regular reports on referral activity, triage performance and emerging trends for the Programme Manager and commissioners. This is a hybrid role. The postholder will be expected to work across a combination of home working, Bridges offices and partner locations. This will include regular attendance at Turning Point in Brent to work alongside Brent Council and partner organisations, supporting the effective management of referrals and the development of local referral pathways. About you At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience. Skills & Experience Essential Have experience of or an understanding of trauma and best practice when working with vulnerable individuals. Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures Experience of record keeping within a case management system Excellent organisational and IT literacy skills Strong communication skills with a collaborative and flexible approach to work Willingness to continuously develop knowledge and skills through training Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking. Understands intersectionality - how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors Understanding of how language barriers, digital exclusion, or immigration status can affect access to support. The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives Desirable Additional spoken languages, particularly those spoken in Southern Asian communities Experience of working with a charity/third sector organisation Understanding of vulnerable adults and best approaches to build trusting relationships Knowledge of working within services which take a person-centred approach. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people's lives and public sector reform. • You will get 25 days' annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional 'gifted' day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution • We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You'll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we'll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 3rd August . click apply for full job details
Jul 11, 2026
Full time
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the role In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point. Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty. The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home. As part of the role, you will be responsible for the following activities within this element of the service Receive and process referrals from Brent Council, acting as the central point of access for the service. Review each referral against the service eligibility criteria, completing an initial triage assessment to determine the most appropriate support pathway. Contact clients where required to gather any outstanding information or supporting documentation needed to progress their referral. Develop and maintain positive working relationships with Brent Council, delivery partners and other stakeholders to support effective referral pathways and timely allocation of referrals. Liaise regularly with Brent Council and delivery partners to resolve referral queries, gather outstanding information and ensure referrals progress efficiently Identify, record and escalate any immediate safeguarding concerns through the appropriate safeguarding procedures. Record client support needs, risks and relevant information on the case management system to ensure delivery partners have the information required to provide safe and effective support. Maintain timely, accurate and comprehensive records on the case management system in line with service standards Work closely with the Programme Manager to monitor referral activity, identify issues or opportunities, and recommend improvements where appropriate. Ensure the service is accessible and inclusive, recognising individual communication, language, cultural and accessibility needs. Produce regular reports on referral activity, triage performance and emerging trends for the Programme Manager and commissioners. This is a hybrid role. The postholder will be expected to work across a combination of home working, Bridges offices and partner locations. This will include regular attendance at Turning Point in Brent to work alongside Brent Council and partner organisations, supporting the effective management of referrals and the development of local referral pathways. About you At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience. Skills & Experience Essential Have experience of or an understanding of trauma and best practice when working with vulnerable individuals. Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures Experience of record keeping within a case management system Excellent organisational and IT literacy skills Strong communication skills with a collaborative and flexible approach to work Willingness to continuously develop knowledge and skills through training Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking. Understands intersectionality - how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors Understanding of how language barriers, digital exclusion, or immigration status can affect access to support. The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives Desirable Additional spoken languages, particularly those spoken in Southern Asian communities Experience of working with a charity/third sector organisation Understanding of vulnerable adults and best approaches to build trusting relationships Knowledge of working within services which take a person-centred approach. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people's lives and public sector reform. • You will get 25 days' annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional 'gifted' day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution • We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You'll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we'll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 3rd August . click apply for full job details
This Fundraising Officer role is responsible for delivering excellent supporter care, managing donor and fundraising income, maintaining CRM records and supporting fundraising campaigns that help improve the lives of older people. The successful candidate will join a small, supportive team in a predominantly home-based role, with only two days per month required in the Woking office. Client Details A well-established national charity with over 120 years of experience supporting older people to live fulfilled lives. The organisation provides vital financial assistance, care services and community support, offering employees the opportunity to make a meaningful impact within a values-driven and supportive environment. Description Process the charity's fundraised income in line with procedures and timescales - including donations received in response to appeals, Direct Debits, online donations and donations received through our homes and services. Liaise with external fundraising agencies as necessary. Ensure donations are acknowledged appropriately and in a timely fashion, in line with our team KPIs. Write and send thank you letters, cards, emails and make telephone calls, personalising this experience as appropriate. Deliver an excellent supporter experience by responding to incoming enquiries from existing and potential supporters (phone, mail, and email). Welcome new donors to ensure they feel valued and engaged. Ensure records on our supporter database (Access Charity CRM) are accurate and up to date at all times, maintain and record changes and developments as they are received. Use the database to create queries and reports and support the team with imports and global updates. Ensure all information is managed, stored and retained in line with current data protection regulations and our privacy policy. Work with IT to schedule software updates as required. Lead on donor appeals and updates (via post and email, with online elements). Make data selections, write and produce fundraising communications, manage distribution, process income and collate results. Lead on legacy administration by acting as the first point of contact, directing cases to the external legacy consultant or internally where needed. Keep records of received and expected legacies. Lead on legacy fundraising by devising and delivering internal and external legacy promotion. Provide an excellent level of supporter care to individuals and groups wishing to undertake fundraising events for the charity. Record and file Gift Aid declarations and ensure every opportunity is taken to maximise income from Gift Aid. Process and submit Gift Aid claims each quarter. Provide administrative support including handling the team's daily post and contributing to reports. Contribute to an up-to-date manual of procedures and processes. Maintain comprehensive, accurate and easily accessible records of all work. Carry out other tasks as required by the Fundraising Manager and Fundraising Team. Follow our Safeguarding Policy & Procedures. Report any suspected abuse immediately. Keep your work environment safe by adhering to Health & Safety policies, identifying hazards, complying with regulations, and maintaining best practices in risk assessment, equipment maintenance, and emergency preparedness. Respect the confidentiality of residents, clients, service users, your team, and the charity by storing all work related and confidential documents securely. Ensure data security, integrity, and availability for all work-related data. Attend regular supervision meetings with your line manager and participate in the annual appraisal scheme, continuously updating your knowledge and skills. Complete mandatory training and keep it up to date and participate in additional training and development activities relevant to your role. Adhere to recognised Codes of Practice relevant to your role and Friends of the Elderly policies and procedures. Demonstrate our Values in your daily interactions with colleagues, residents, clients, service users and anyone else you interact with. Lead by example, promoting values and aligning service delivery and performance with the charity's strategic objectives. Profile The successful candidate will be highly organised, detail-oriented and confident working with data, with strong CRM and Excel skills and the ability to accurately manage donation processing, supporter records and fundraising administration. They will be an excellent communicator who enjoys building relationships with donors and colleagues, thrives in a small, collaborative team environment and is motivated by delivering a great supporter experience while contributing to fundraising campaigns and appeals. Job Offer Excellent work/life balance, with predominantly home-based working. 25 days annual leave plus bank holidays. 6% employer pension contribution. Opportunity to join a friendly, supportive and long-standing team, led by a manager who has been with the organisation for 13 years. A 9-5 role with flexibility, making it ideal for those seeking a sustainable work-life balance. The chance to lead on key fundraising activities, including individual giving, donor stewardship, the annual Winter Appeal and legacy administration. A role with a strong focus on CRM, data management and supporter engagement, rather than cold fundraising, pitching or challenge event fundraising. Training and development opportunities within a respected charity with over 120 years of history. The opportunity to make a tangible difference to older people while working in a close-knit team where every contribution is valued.
Jul 10, 2026
Full time
This Fundraising Officer role is responsible for delivering excellent supporter care, managing donor and fundraising income, maintaining CRM records and supporting fundraising campaigns that help improve the lives of older people. The successful candidate will join a small, supportive team in a predominantly home-based role, with only two days per month required in the Woking office. Client Details A well-established national charity with over 120 years of experience supporting older people to live fulfilled lives. The organisation provides vital financial assistance, care services and community support, offering employees the opportunity to make a meaningful impact within a values-driven and supportive environment. Description Process the charity's fundraised income in line with procedures and timescales - including donations received in response to appeals, Direct Debits, online donations and donations received through our homes and services. Liaise with external fundraising agencies as necessary. Ensure donations are acknowledged appropriately and in a timely fashion, in line with our team KPIs. Write and send thank you letters, cards, emails and make telephone calls, personalising this experience as appropriate. Deliver an excellent supporter experience by responding to incoming enquiries from existing and potential supporters (phone, mail, and email). Welcome new donors to ensure they feel valued and engaged. Ensure records on our supporter database (Access Charity CRM) are accurate and up to date at all times, maintain and record changes and developments as they are received. Use the database to create queries and reports and support the team with imports and global updates. Ensure all information is managed, stored and retained in line with current data protection regulations and our privacy policy. Work with IT to schedule software updates as required. Lead on donor appeals and updates (via post and email, with online elements). Make data selections, write and produce fundraising communications, manage distribution, process income and collate results. Lead on legacy administration by acting as the first point of contact, directing cases to the external legacy consultant or internally where needed. Keep records of received and expected legacies. Lead on legacy fundraising by devising and delivering internal and external legacy promotion. Provide an excellent level of supporter care to individuals and groups wishing to undertake fundraising events for the charity. Record and file Gift Aid declarations and ensure every opportunity is taken to maximise income from Gift Aid. Process and submit Gift Aid claims each quarter. Provide administrative support including handling the team's daily post and contributing to reports. Contribute to an up-to-date manual of procedures and processes. Maintain comprehensive, accurate and easily accessible records of all work. Carry out other tasks as required by the Fundraising Manager and Fundraising Team. Follow our Safeguarding Policy & Procedures. Report any suspected abuse immediately. Keep your work environment safe by adhering to Health & Safety policies, identifying hazards, complying with regulations, and maintaining best practices in risk assessment, equipment maintenance, and emergency preparedness. Respect the confidentiality of residents, clients, service users, your team, and the charity by storing all work related and confidential documents securely. Ensure data security, integrity, and availability for all work-related data. Attend regular supervision meetings with your line manager and participate in the annual appraisal scheme, continuously updating your knowledge and skills. Complete mandatory training and keep it up to date and participate in additional training and development activities relevant to your role. Adhere to recognised Codes of Practice relevant to your role and Friends of the Elderly policies and procedures. Demonstrate our Values in your daily interactions with colleagues, residents, clients, service users and anyone else you interact with. Lead by example, promoting values and aligning service delivery and performance with the charity's strategic objectives. Profile The successful candidate will be highly organised, detail-oriented and confident working with data, with strong CRM and Excel skills and the ability to accurately manage donation processing, supporter records and fundraising administration. They will be an excellent communicator who enjoys building relationships with donors and colleagues, thrives in a small, collaborative team environment and is motivated by delivering a great supporter experience while contributing to fundraising campaigns and appeals. Job Offer Excellent work/life balance, with predominantly home-based working. 25 days annual leave plus bank holidays. 6% employer pension contribution. Opportunity to join a friendly, supportive and long-standing team, led by a manager who has been with the organisation for 13 years. A 9-5 role with flexibility, making it ideal for those seeking a sustainable work-life balance. The chance to lead on key fundraising activities, including individual giving, donor stewardship, the annual Winter Appeal and legacy administration. A role with a strong focus on CRM, data management and supporter engagement, rather than cold fundraising, pitching or challenge event fundraising. Training and development opportunities within a respected charity with over 120 years of history. The opportunity to make a tangible difference to older people while working in a close-knit team where every contribution is valued.
ACTION ON DISABILITY
Hammersmith And Fulham, London
Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads AoD s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD s values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities 1. Lead, plan and coordinate AoD s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. 2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. 3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. 4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. 5. Promote co-production practice across AoD s services, working with other managers to embed user involvement in service design and review. 6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. 7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. 8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. 9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. 10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection. 11. Represent AoD positively at external meetings, forums and events, promoting our work and values. 12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Jul 10, 2026
Full time
Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads AoD s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD s values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities 1. Lead, plan and coordinate AoD s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. 2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. 3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. 4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. 5. Promote co-production practice across AoD s services, working with other managers to embed user involvement in service design and review. 6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. 7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. 8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. 9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. 10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection. 11. Represent AoD positively at external meetings, forums and events, promoting our work and values. 12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
About the role: This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence. You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support. Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. About you: You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support. You're a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact. You're proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results. You're organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems. You're motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London. About us: We're London's leading homelessness charity - and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we're not shying away. We're rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We're here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that's bold, compassionate and determined to do better for the people we support and for each other. You'll work alongside colleagues with lived experience, in a space that's trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We're not perfect, but we're real. We listen. We learn. And we push forward, together. Because this isn't just a job. It's a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. Suitable candidates will be invited to a second stage interview. This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Jul 10, 2026
Full time
About the role: This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence. You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support. Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. About you: You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support. You're a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact. You're proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results. You're organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems. You're motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London. About us: We're London's leading homelessness charity - and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we're not shying away. We're rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We're here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that's bold, compassionate and determined to do better for the people we support and for each other. You'll work alongside colleagues with lived experience, in a space that's trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We're not perfect, but we're real. We listen. We learn. And we push forward, together. Because this isn't just a job. It's a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. Suitable candidates will be invited to a second stage interview. This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
We are looking for a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust s marketing and communications to the next level. We are a registered charity caring for the historic Grade I-listed Sharpham House and Estate on the banks of the River Dart near to Totnes. Salary is £38,025 pro rata for 3 or 4 days per week (22.5hrs to 30hrs pw, £22,815 - £30,420) At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces various retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System (Zoho CRM), so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will line manage the Communications Officer and be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. This is not a fully remote working role because we need the successful candidate to attend Sharpham at least part of each week so they can interact with colleagues. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards.
Jul 10, 2026
Full time
We are looking for a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust s marketing and communications to the next level. We are a registered charity caring for the historic Grade I-listed Sharpham House and Estate on the banks of the River Dart near to Totnes. Salary is £38,025 pro rata for 3 or 4 days per week (22.5hrs to 30hrs pw, £22,815 - £30,420) At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces various retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System (Zoho CRM), so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will line manage the Communications Officer and be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. This is not a fully remote working role because we need the successful candidate to attend Sharpham at least part of each week so they can interact with colleagues. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards.
Senior Engineer - Highways Design & Construction Our client, operating within the highways and transportation sector, is currently seeking a Senior Engineer - Highways Design & Construction to join their team on a contract basis. This is an exciting opportunity to lead the pre-construction, construction, and delivery phases of highways, traffic, and transport infrastructure projects. The successful candidate will take ownership of projects during detailed design finalisation, construction package preparation, and delivery, ensuring schemes are technically compliant, cost-effective, and ready for construction before overseeing delivery through to completion and handover. Key Responsibilities Design Finalisation & Pre-Construction Delivery Take ownership of projects following completion of concept and developed design stages. Lead the finalisation of engineering designs, ensuring all technical, safety, operational, and buildability considerations have been addressed prior to construction. Review and coordinate engineering drawings, technical specifications, schedules, and construction details prepared by consultants and in-house teams. Ensure designs meet relevant national standards, legislation, policies, and operational requirements. Coordinate utility investigations, surveys, traffic modelling, road safety audits, and other technical inputs required to progress projects to construction. Manage the preparation and issue of construction-ready information and contract documentation. Identify design risks, constraints, and opportunities and coordinate appropriate mitigation measures. Ensure all approvals, consents, and statutory processes are secured before works commence. Construction & Project Delivery Lead the delivery of highways, traffic, and transport infrastructure projects through construction to substantial completion and handover. Manage a varied programme of projects including: Highways transport infrastructure schemes. Traffic and project development schemes. Town centre improvement schemes. Section 106 and Section 278 developer highway works. Section 38 highway adoption schemes. Monitor project programmes, milestones, and construction activities to ensure timely delivery. Manage construction risks and implement mitigation measures throughout delivery. Act as the client's lead officer throughout the construction phase, coordinating all stakeholders and project partners. Ensure quality assurance processes are implemented and completed throughout project delivery. Monitor project outcomes against scope, programme, budget, and performance targets. Contractor & Consultant Management Lead the management of term contractors, developers, consultants, and specialist suppliers. Oversee construction activities and coordinate contractor operations to minimise disruption and maximise efficiency. Review contractor programmes, methodologies, and resource allocations. Chair project meetings, progress reviews, and construction coordination meetings. Manage contractor performance against key performance indicators, contractual requirements, and quality standards. Resolve complex technical, contractual, and operational issues arising during delivery. Support contract administration and compliance with procurement and contract management processes. Health, Safety & CDM Responsibilities Act as Client Representative under the Construction (Design and Management) Regulations. Ensure client duties are effectively discharged throughout project delivery. Review and monitor Construction Phase Plans, Risk Assessments, and Method Statements. Ensure appropriate consideration of health, safety, and welfare requirements throughout design development and construction. Undertake site inspections and audits to ensure compliance with health and safety legislation and standards. Promote a proactive health and safety culture across all projects. Traffic Management & Statutory Processes Manage Traffic Management Orders and associated statutory procedures necessary for project delivery. Coordinate temporary traffic management requirements with contractors, emergency services, and operational teams. Ensure statutory notices, permits, and approvals are secured and coordinated within project programmes. Support the implementation of traffic regulation measures and highway network management requirements during construction. Financial & Commercial Management Manage project budgets from pre-construction through to completion. Prepare cost estimates, budget forecasts, and financial monitoring reports. Monitor project expenditure and implement corrective actions where required. Manage change control processes and assess cost implications of design and construction changes. Approve purchase orders and expenditure in accordance with financial procedures. Contribute to business cases, funding submissions, and programme reporting. Stakeholder & Community Engagement Lead engagement with Councillors, residents, businesses, developers, and key stakeholders throughout project delivery. Manage consultation and communication activities associated with construction programmes. Prepare technical reports, Cabinet reports, briefing papers, and approval documentation. Oversee responses to complex enquiries, complaints, and correspondence relating to projects and construction activities. Ensure stakeholders are kept informed of programme changes, project risks, and construction impacts. Survey, Inspection & Technical Assurance Commission and manage surveys, site investigations, and technical assessments required to support project delivery. Undertake site inspections throughout construction to monitor quality, progress, and compliance. Review survey data, technical reports, and contractor submissions. Provide technical advice and direction to contractors, consultants, and colleagues. Ensure all project records, inspections, and completion documentation are maintained and closed out appropriately. Job Requirements Essential Qualifications Degree or equivalent qualification in Civil Engineering, Highway Engineering, or a related discipline. Membership of a relevant professional institution (ICE, CIHT, or equivalent), or working towards professional accreditation. Evidence of continuing professional development. Essential Experience Significant experience delivering highways, traffic management, public realm, or transport infrastructure projects. Experience managing projects from detailed design finalisation through construction and completion. Experience reviewing technical designs, specifications, and construction documentation. Experience managing contractors, consultants, and construction activities on site. Strong knowledge of highway construction methods, standards, and best practice. Experience acting in a client-side project management role. Experience managing budgets, forecasting, and project reporting. Experience of stakeholder engagement and public consultation. Experience preparing reports for senior management and elected members. Essential Knowledge Highways Act and associated highway legislation. CDM Regulations and construction health and safety requirements. Traffic Management Act and associated statutory processes. Construction contract administration and contractor management. Local authority project delivery and governance processes. Essential Skills Strong project and programme management skills. Ability to manage multiple complex construction projects simultaneously. Excellent technical review and problem-solving abilities. Strong communication and stakeholder management skills. Commercial awareness and financial management capability. Ability to make sound engineering and project decisions under pressure. Excellent report writing and presentation skills. Desirable Chartered Engineer (CEng) or Incorporated Engineer (IEng). Prince2, APM, or equivalent project management qualification. Experience working within a London local authority environment. Knowledge of NEC contracts. Experience managing Section 106, Section 278, and Section 38 development-related highway works. Key Outcomes Projects successfully transitioned from development into construction delivery. Construction packages fully coordinated, technically compliant, and ready for delivery. High-quality highways and transport infrastructure schemes delivered safely, on programme, and within budget. Effective management of contractors, consultants, and stakeholders throughout project delivery. Full compliance with CDM, health and safety, and statutory obligations. Successful project completion, handover, and close-out with minimal defects and strong stakeholder satisfaction.
Jul 10, 2026
Contractor
Senior Engineer - Highways Design & Construction Our client, operating within the highways and transportation sector, is currently seeking a Senior Engineer - Highways Design & Construction to join their team on a contract basis. This is an exciting opportunity to lead the pre-construction, construction, and delivery phases of highways, traffic, and transport infrastructure projects. The successful candidate will take ownership of projects during detailed design finalisation, construction package preparation, and delivery, ensuring schemes are technically compliant, cost-effective, and ready for construction before overseeing delivery through to completion and handover. Key Responsibilities Design Finalisation & Pre-Construction Delivery Take ownership of projects following completion of concept and developed design stages. Lead the finalisation of engineering designs, ensuring all technical, safety, operational, and buildability considerations have been addressed prior to construction. Review and coordinate engineering drawings, technical specifications, schedules, and construction details prepared by consultants and in-house teams. Ensure designs meet relevant national standards, legislation, policies, and operational requirements. Coordinate utility investigations, surveys, traffic modelling, road safety audits, and other technical inputs required to progress projects to construction. Manage the preparation and issue of construction-ready information and contract documentation. Identify design risks, constraints, and opportunities and coordinate appropriate mitigation measures. Ensure all approvals, consents, and statutory processes are secured before works commence. Construction & Project Delivery Lead the delivery of highways, traffic, and transport infrastructure projects through construction to substantial completion and handover. Manage a varied programme of projects including: Highways transport infrastructure schemes. Traffic and project development schemes. Town centre improvement schemes. Section 106 and Section 278 developer highway works. Section 38 highway adoption schemes. Monitor project programmes, milestones, and construction activities to ensure timely delivery. Manage construction risks and implement mitigation measures throughout delivery. Act as the client's lead officer throughout the construction phase, coordinating all stakeholders and project partners. Ensure quality assurance processes are implemented and completed throughout project delivery. Monitor project outcomes against scope, programme, budget, and performance targets. Contractor & Consultant Management Lead the management of term contractors, developers, consultants, and specialist suppliers. Oversee construction activities and coordinate contractor operations to minimise disruption and maximise efficiency. Review contractor programmes, methodologies, and resource allocations. Chair project meetings, progress reviews, and construction coordination meetings. Manage contractor performance against key performance indicators, contractual requirements, and quality standards. Resolve complex technical, contractual, and operational issues arising during delivery. Support contract administration and compliance with procurement and contract management processes. Health, Safety & CDM Responsibilities Act as Client Representative under the Construction (Design and Management) Regulations. Ensure client duties are effectively discharged throughout project delivery. Review and monitor Construction Phase Plans, Risk Assessments, and Method Statements. Ensure appropriate consideration of health, safety, and welfare requirements throughout design development and construction. Undertake site inspections and audits to ensure compliance with health and safety legislation and standards. Promote a proactive health and safety culture across all projects. Traffic Management & Statutory Processes Manage Traffic Management Orders and associated statutory procedures necessary for project delivery. Coordinate temporary traffic management requirements with contractors, emergency services, and operational teams. Ensure statutory notices, permits, and approvals are secured and coordinated within project programmes. Support the implementation of traffic regulation measures and highway network management requirements during construction. Financial & Commercial Management Manage project budgets from pre-construction through to completion. Prepare cost estimates, budget forecasts, and financial monitoring reports. Monitor project expenditure and implement corrective actions where required. Manage change control processes and assess cost implications of design and construction changes. Approve purchase orders and expenditure in accordance with financial procedures. Contribute to business cases, funding submissions, and programme reporting. Stakeholder & Community Engagement Lead engagement with Councillors, residents, businesses, developers, and key stakeholders throughout project delivery. Manage consultation and communication activities associated with construction programmes. Prepare technical reports, Cabinet reports, briefing papers, and approval documentation. Oversee responses to complex enquiries, complaints, and correspondence relating to projects and construction activities. Ensure stakeholders are kept informed of programme changes, project risks, and construction impacts. Survey, Inspection & Technical Assurance Commission and manage surveys, site investigations, and technical assessments required to support project delivery. Undertake site inspections throughout construction to monitor quality, progress, and compliance. Review survey data, technical reports, and contractor submissions. Provide technical advice and direction to contractors, consultants, and colleagues. Ensure all project records, inspections, and completion documentation are maintained and closed out appropriately. Job Requirements Essential Qualifications Degree or equivalent qualification in Civil Engineering, Highway Engineering, or a related discipline. Membership of a relevant professional institution (ICE, CIHT, or equivalent), or working towards professional accreditation. Evidence of continuing professional development. Essential Experience Significant experience delivering highways, traffic management, public realm, or transport infrastructure projects. Experience managing projects from detailed design finalisation through construction and completion. Experience reviewing technical designs, specifications, and construction documentation. Experience managing contractors, consultants, and construction activities on site. Strong knowledge of highway construction methods, standards, and best practice. Experience acting in a client-side project management role. Experience managing budgets, forecasting, and project reporting. Experience of stakeholder engagement and public consultation. Experience preparing reports for senior management and elected members. Essential Knowledge Highways Act and associated highway legislation. CDM Regulations and construction health and safety requirements. Traffic Management Act and associated statutory processes. Construction contract administration and contractor management. Local authority project delivery and governance processes. Essential Skills Strong project and programme management skills. Ability to manage multiple complex construction projects simultaneously. Excellent technical review and problem-solving abilities. Strong communication and stakeholder management skills. Commercial awareness and financial management capability. Ability to make sound engineering and project decisions under pressure. Excellent report writing and presentation skills. Desirable Chartered Engineer (CEng) or Incorporated Engineer (IEng). Prince2, APM, or equivalent project management qualification. Experience working within a London local authority environment. Knowledge of NEC contracts. Experience managing Section 106, Section 278, and Section 38 development-related highway works. Key Outcomes Projects successfully transitioned from development into construction delivery. Construction packages fully coordinated, technically compliant, and ready for delivery. High-quality highways and transport infrastructure schemes delivered safely, on programme, and within budget. Effective management of contractors, consultants, and stakeholders throughout project delivery. Full compliance with CDM, health and safety, and statutory obligations. Successful project completion, handover, and close-out with minimal defects and strong stakeholder satisfaction.
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
Jul 10, 2026
Contractor
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
Welfare Officer (Medical & Pastoral) - Secondary School - Barnet - September 2026 Start - Full-Time Are you passionate about supporting young people's physical and emotional wellbeing within an education setting? Do you have the clinical awareness, calm approach, and interpersonal skills to respond to student health needs, provide first aid care, and support safeguarding and pastoral welfare in a secondary school environment? Tradewind Recruitment is partnering with a welcoming and inclusive secondary school in Barnet seeking to appoint a dedicated Welfare Officer (Medical & Pastoral) from September 2026. This full-time role is ideal for individuals with a background in first aid, healthcare support, nursing, youth work, or school pastoral care who are looking to work within an education-based welfare and safeguarding setting. This is an excellent opportunity to join a supportive school community, playing a key role in managing student medical needs alongside wider wellbeing, attendance, and safeguarding responsibilities. The Role As a Welfare Officer (Medical & Pastoral), you will be responsible for supporting the day-to-day health, welfare, and safety of students across the school. Your responsibilities will include: Providing first aid and immediate medical support to students and staff when required Assessing and responding to minor injuries, illnesses, and medical incidents in line with school procedures Maintaining accurate medical and welfare records in accordance with safeguarding and GDPR requirements Administering prescribed medication following care plans and school protocols Supporting students with ongoing medical conditions (e.g. asthma, epilepsy, allergies, diabetes) Acting as a key point of contact for medical and welfare concerns throughout the school day Liaising with parents, carers, school nurses, and external health professionals where appropriate Supporting safeguarding referrals where medical concerns intersect with student welfare Monitoring attendance linked to medical needs and supporting reintegration plans where required Promoting student wellbeing, hygiene, and healthy lifestyle awareness across the school Supporting the wider pastoral team with vulnerable students and those experiencing emotional distress The Ideal Candidate The school is seeking a calm, compassionate, and medically aware individual who can confidently manage student welfare in a busy secondary school environment. You will have: A degree or relevant experience working with young people in a secondary school setting Valid First Aid qualification (essential or willingness to update immediately) Experience supporting secondary school-aged students (Key Stages 3 and 4 essential) Experience or understanding of basic medical care, health conditions, or school nursing support Strong communication and interpersonal skills The ability to remain calm and effective in medical or emergency situations A good understanding of safeguarding and child protection procedures Excellent organisational skills and attention to detail in record keeping A proactive and caring approach to student welfare and wellbeing Previous experience in healthcare, nursing support, medical administration, pastoral care, youth work, or school welfare roles is highly desirable but not essential. Why Apply? Join a supportive and inclusive secondary school in Barnet Play a key role in both medical welfare and pastoral safeguarding support Gain valuable experience for careers in nursing, school health services, safeguarding, youth work, or education welfare Work alongside experienced pastoral leaders, safeguarding teams, and external health professionals Full-time, term-time only role starting September 2026 Excellent opportunities for training and professional development in school-based healthcare support Be part of a school community that prioritises student safety, wellbeing, and holistic care How to Apply If you are passionate about supporting young people's health, safety, and wellbeing in an education setting, we would love to hear from you. For more information, please contact Elizabeth Topley at
Jul 10, 2026
Seasonal
Welfare Officer (Medical & Pastoral) - Secondary School - Barnet - September 2026 Start - Full-Time Are you passionate about supporting young people's physical and emotional wellbeing within an education setting? Do you have the clinical awareness, calm approach, and interpersonal skills to respond to student health needs, provide first aid care, and support safeguarding and pastoral welfare in a secondary school environment? Tradewind Recruitment is partnering with a welcoming and inclusive secondary school in Barnet seeking to appoint a dedicated Welfare Officer (Medical & Pastoral) from September 2026. This full-time role is ideal for individuals with a background in first aid, healthcare support, nursing, youth work, or school pastoral care who are looking to work within an education-based welfare and safeguarding setting. This is an excellent opportunity to join a supportive school community, playing a key role in managing student medical needs alongside wider wellbeing, attendance, and safeguarding responsibilities. The Role As a Welfare Officer (Medical & Pastoral), you will be responsible for supporting the day-to-day health, welfare, and safety of students across the school. Your responsibilities will include: Providing first aid and immediate medical support to students and staff when required Assessing and responding to minor injuries, illnesses, and medical incidents in line with school procedures Maintaining accurate medical and welfare records in accordance with safeguarding and GDPR requirements Administering prescribed medication following care plans and school protocols Supporting students with ongoing medical conditions (e.g. asthma, epilepsy, allergies, diabetes) Acting as a key point of contact for medical and welfare concerns throughout the school day Liaising with parents, carers, school nurses, and external health professionals where appropriate Supporting safeguarding referrals where medical concerns intersect with student welfare Monitoring attendance linked to medical needs and supporting reintegration plans where required Promoting student wellbeing, hygiene, and healthy lifestyle awareness across the school Supporting the wider pastoral team with vulnerable students and those experiencing emotional distress The Ideal Candidate The school is seeking a calm, compassionate, and medically aware individual who can confidently manage student welfare in a busy secondary school environment. You will have: A degree or relevant experience working with young people in a secondary school setting Valid First Aid qualification (essential or willingness to update immediately) Experience supporting secondary school-aged students (Key Stages 3 and 4 essential) Experience or understanding of basic medical care, health conditions, or school nursing support Strong communication and interpersonal skills The ability to remain calm and effective in medical or emergency situations A good understanding of safeguarding and child protection procedures Excellent organisational skills and attention to detail in record keeping A proactive and caring approach to student welfare and wellbeing Previous experience in healthcare, nursing support, medical administration, pastoral care, youth work, or school welfare roles is highly desirable but not essential. Why Apply? Join a supportive and inclusive secondary school in Barnet Play a key role in both medical welfare and pastoral safeguarding support Gain valuable experience for careers in nursing, school health services, safeguarding, youth work, or education welfare Work alongside experienced pastoral leaders, safeguarding teams, and external health professionals Full-time, term-time only role starting September 2026 Excellent opportunities for training and professional development in school-based healthcare support Be part of a school community that prioritises student safety, wellbeing, and holistic care How to Apply If you are passionate about supporting young people's health, safety, and wellbeing in an education setting, we would love to hear from you. For more information, please contact Elizabeth Topley at
ACTION ON DISABILITY
Hammersmith And Fulham, London
Manager - Young Lives & Families Pay: £37,650 - £41,250 per annum Hours: Full-time. 35 hours a week Work Pattern: Monday to Friday, 9am to 5pm Contract Period: Permanent Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments. The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD s values and the Social Model of Disability. Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes. Main Responsibilities 1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements. 2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support. 3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability. 4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems. 5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews. 6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD s strategic priorities. 7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development. 8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes. 9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems). 10. Promote co-production and participation by Disabled people in service design, delivery and review. 11. Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency. 12. Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise. 13. Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent). Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Jul 10, 2026
Full time
Manager - Young Lives & Families Pay: £37,650 - £41,250 per annum Hours: Full-time. 35 hours a week Work Pattern: Monday to Friday, 9am to 5pm Contract Period: Permanent Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments. The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD s values and the Social Model of Disability. Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes. Main Responsibilities 1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements. 2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support. 3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability. 4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems. 5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews. 6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD s strategic priorities. 7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development. 8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes. 9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems). 10. Promote co-production and participation by Disabled people in service design, delivery and review. 11. Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency. 12. Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise. 13. Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent). Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jul 10, 2026
Full time
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Waste Services Officer Salary: 20.58 per hour PAYE Location: Kidderminster Contract: Full Time, 3 months temporary 4 days on site: 8.00am-4.00pm or 9.00am-5.00pm About the Role We are seeking a proactive and organised Waste Services Officer to support the delivery of high-quality waste, recycling and environmental services. Working with operational teams, contractors, residents and partner organisations, you will help ensure services are efficient, compliant and customer focused, while supporting continuous improvement and sustainability initiatives. Key Responsibilities Monitor the performance of waste, recycling and garden waste services. Investigate missed collections, complaints and operational issues, ensuring timely resolution. Carry out inspections, audits and performance monitoring. Support contract management and service improvement initiatives. Analyse service data and produce performance reports. Promote waste reduction and recycling through community engagement. Respond to customer enquiries and liaise with residents, businesses and stakeholders. Assist with investigations into fly-tipping, contamination and other environmental offences. Ensure compliance with environmental legislation, health and safety requirements and organisational policies. Maintain accurate records and support budget monitoring where required. About You You will have: Essential Experience in waste management, environmental services or a related field. Knowledge of waste collection and recycling services. Understanding of environmental legislation and health and safety. Strong communication, customer service and organisational skills. Ability to analyse data and prepare reports. Competence in Microsoft Office. Full UK driving licence. Desirable Experience in contract management and performance monitoring. Knowledge of environmental enforcement. Relevant waste management or environmental qualification.
Jul 09, 2026
Seasonal
Waste Services Officer Salary: 20.58 per hour PAYE Location: Kidderminster Contract: Full Time, 3 months temporary 4 days on site: 8.00am-4.00pm or 9.00am-5.00pm About the Role We are seeking a proactive and organised Waste Services Officer to support the delivery of high-quality waste, recycling and environmental services. Working with operational teams, contractors, residents and partner organisations, you will help ensure services are efficient, compliant and customer focused, while supporting continuous improvement and sustainability initiatives. Key Responsibilities Monitor the performance of waste, recycling and garden waste services. Investigate missed collections, complaints and operational issues, ensuring timely resolution. Carry out inspections, audits and performance monitoring. Support contract management and service improvement initiatives. Analyse service data and produce performance reports. Promote waste reduction and recycling through community engagement. Respond to customer enquiries and liaise with residents, businesses and stakeholders. Assist with investigations into fly-tipping, contamination and other environmental offences. Ensure compliance with environmental legislation, health and safety requirements and organisational policies. Maintain accurate records and support budget monitoring where required. About You You will have: Essential Experience in waste management, environmental services or a related field. Knowledge of waste collection and recycling services. Understanding of environmental legislation and health and safety. Strong communication, customer service and organisational skills. Ability to analyse data and prepare reports. Competence in Microsoft Office. Full UK driving licence. Desirable Experience in contract management and performance monitoring. Knowledge of environmental enforcement. Relevant waste management or environmental qualification.
Recruitment Solutions (Folkestone) Ltd
Hawkinge, Kent
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.
Jul 09, 2026
Full time
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 09, 2026
Seasonal
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Jul 09, 2026
Contractor
Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Senior Complaints Officer (Housing) Location : Hackney E8 - Hybrid Rate : 339 per day (Umbrella) / 252 per day (PAYE) Start: ASAP Directorate : Climate, Homes and Economy / Housing Reports To : Performance Improvement and Complaints Manager Job Purpose : The London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory systems are in place. You will work closely with Assistant Directors and managers across the service to deliver responsive, customer-focused, and value-for-money services. Key Responsibilities : Undertake thorough investigations into sensitive and complex resident and Housing Ombudsman complaints, as well as managing Member Enquiries. Check and quality-assure the work of team members. Lead on workstreams and projects that involve managing input from partners and teams across the wider organisation. Identify where service failures and inefficiencies create unnecessary demand. Capture lessons learned and highlight common trends to drive long-term service improvements. Provide support and guidance to less experienced staff and Performance Officers in complaints handling. Build effective relationships with external partners to share intelligence and coordinate joint action. What We Are Looking For: Extensive experience in housing complaints investigation and resolution, with a track record of achieving excellent outcomes for residents. Experience of dealing with stage 1 and stage 2 complaint s with confidence The ability to cut through complex evidence, identify root causes, and reach timely, independent decisions. Outstanding interpersonal skills, with the ability to manage relationships with senior managers, partners, and residents who may be frustrated or angry due to service failures. A flexible approach, capable of contributing to multiple projects across different parts of the Housing service simultaneously. Sector Knowledge: Experience or in-depth knowledge in one or more of the following priority housing areas is highly advantageous: Housing Repairs Anti-Social Behaviour Management / Community Safety Home Ownership and Service Charges Tenancy Services and Income Collection TMO Management, Resident Engagement, and Planned Works Resident Safety To Apply : If you have the relevant experience and the drive to thrive in a high-performing culture and want to help us shape a better housing service for Hackney residents, please submit your CV today! Please note due to the high number of applications only successful applicants will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jul 09, 2026
Seasonal
Senior Complaints Officer (Housing) Location : Hackney E8 - Hybrid Rate : 339 per day (Umbrella) / 252 per day (PAYE) Start: ASAP Directorate : Climate, Homes and Economy / Housing Reports To : Performance Improvement and Complaints Manager Job Purpose : The London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory systems are in place. You will work closely with Assistant Directors and managers across the service to deliver responsive, customer-focused, and value-for-money services. Key Responsibilities : Undertake thorough investigations into sensitive and complex resident and Housing Ombudsman complaints, as well as managing Member Enquiries. Check and quality-assure the work of team members. Lead on workstreams and projects that involve managing input from partners and teams across the wider organisation. Identify where service failures and inefficiencies create unnecessary demand. Capture lessons learned and highlight common trends to drive long-term service improvements. Provide support and guidance to less experienced staff and Performance Officers in complaints handling. Build effective relationships with external partners to share intelligence and coordinate joint action. What We Are Looking For: Extensive experience in housing complaints investigation and resolution, with a track record of achieving excellent outcomes for residents. Experience of dealing with stage 1 and stage 2 complaint s with confidence The ability to cut through complex evidence, identify root causes, and reach timely, independent decisions. Outstanding interpersonal skills, with the ability to manage relationships with senior managers, partners, and residents who may be frustrated or angry due to service failures. A flexible approach, capable of contributing to multiple projects across different parts of the Housing service simultaneously. Sector Knowledge: Experience or in-depth knowledge in one or more of the following priority housing areas is highly advantageous: Housing Repairs Anti-Social Behaviour Management / Community Safety Home Ownership and Service Charges Tenancy Services and Income Collection TMO Management, Resident Engagement, and Planned Works Resident Safety To Apply : If you have the relevant experience and the drive to thrive in a high-performing culture and want to help us shape a better housing service for Hackney residents, please submit your CV today! Please note due to the high number of applications only successful applicants will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.