Admin Officer Contract: September 2026 Salary: 15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title : Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 21, 2026
Contractor
Admin Officer Contract: September 2026 Salary: 15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title : Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Job Opportunity: Court Usher - Willesden Magistrates' Court (HMCTS) We are excited to be recruiting for a Court Usher to join our client, HM Courts & Tribunals Service (HMCTS) - an agency of the Ministry of Justice. This is a full-time, temporary role based primarily at Willesden Magistrates' Court , with occasional duties at Uxbridge and Ealing Magistrates' Courts click apply for full job details
Oct 03, 2025
Seasonal
Job Opportunity: Court Usher - Willesden Magistrates' Court (HMCTS) We are excited to be recruiting for a Court Usher to join our client, HM Courts & Tribunals Service (HMCTS) - an agency of the Ministry of Justice. This is a full-time, temporary role based primarily at Willesden Magistrates' Court , with occasional duties at Uxbridge and Ealing Magistrates' Courts click apply for full job details
Job Opportunity: Court Usher - Willesden Magistrates' Court (HMCTS) We are excited to be recruiting for a Court Usher to join our client, HM Courts & Tribunals Service (HMCTS) - an agency of the Ministry of Justice. This is a full-time, temporary role based primarily at Willesden Magistrates' Court , with occasional duties at Uxbridge and Ealing Magistrates' Courts click apply for full job details
Oct 02, 2025
Seasonal
Job Opportunity: Court Usher - Willesden Magistrates' Court (HMCTS) We are excited to be recruiting for a Court Usher to join our client, HM Courts & Tribunals Service (HMCTS) - an agency of the Ministry of Justice. This is a full-time, temporary role based primarily at Willesden Magistrates' Court , with occasional duties at Uxbridge and Ealing Magistrates' Courts click apply for full job details
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our MOJ client requires a court usher to join the busy team on a temporary basis, until the end of December 2025 initially, with probable extension. £12.21 per hour pay rate Our client is based in Derby City Centre and offers a great opportunity to work within the courts and gain experience The role is temporary expected to run until the end of December 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday. Successful applicants would primarily be ushering within the court Duties may include but not be limited to Greeting members of the public Liaising with judiciary, witnesses, jurors and other court users with professionalism Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials Walking jurors to and from court whilst remaining socially distanced Preparation of court rooms Providing support to all users of the courts, for whom it may be their first time. Filing Post room duties Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people Our client requires the following skills Good strong basic admin experience Good working knowledge of Microsoft word, excel and outlook Excellent communication skills both written and verbal Ability to remain calm in potentially difficult situations Ability to remain professional at all time and converse with a variety of court users Excellent customer service skills The pay rate is £12.21/hr and benefits include holiday pay and pension scheme Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Derby Courts. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our MOJ client requires a court usher to join the busy team on a temporary basis, until the end of December 2025 initially, with probable extension. £12.21 per hour pay rate Our client is based in Derby City Centre and offers a great opportunity to work within the courts and gain experience The role is temporary expected to run until the end of December 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday. Successful applicants would primarily be ushering within the court Duties may include but not be limited to Greeting members of the public Liaising with judiciary, witnesses, jurors and other court users with professionalism Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials Walking jurors to and from court whilst remaining socially distanced Preparation of court rooms Providing support to all users of the courts, for whom it may be their first time. Filing Post room duties Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people Our client requires the following skills Good strong basic admin experience Good working knowledge of Microsoft word, excel and outlook Excellent communication skills both written and verbal Ability to remain calm in potentially difficult situations Ability to remain professional at all time and converse with a variety of court users Excellent customer service skills The pay rate is £12.21/hr and benefits include holiday pay and pension scheme Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Derby Courts. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Court Usher - HMCTS (St Albans Crown Court) Location: St Albans Crown Court Contract: Full-time, Temporary 2 months with a possible extension Pay: £12.21 per hour (includes pension & holiday pay) Hours: Monday to Friday, 9:00am - 5:00pm (37 hours/week) Agency: Brook Street, on behalf of HM Courts & Tribunals Service (HMCTS) Role Overview We are recruiting a Court Usher to support the smooth operation of court hearings at St Albans Crown Court . This front-line role involves courtroom preparation, assisting judges and legal professionals, and providing administrative support. Key Responsibilities Prepare and maintain courtrooms for hearings Assist judges and court staff, in person and via Microsoft Teams Swear in witnesses and track attendance and Supervise jury deliberations when required Manage documents: scanning, uploading, photocopying Handle scheduling, liaise with parties, and serve legal documents Process payments and warrants (including chip & pin use) Ensure professional standards of conduct and presentation support with admin duties in the listings team Requirements and skills Good communication and customer service skills, experience working in a customer service is required professional to all court users with good timekeeping confidence to speak in court publicly Comfortable handling sensitive or distressing criminal case material Calm, polite, and professional under pressure Admin experience Confident with Microsoft Office Ability to work independently and as part of a team Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within 2 weeks of your application, please assume that you have not been successful on this occasion. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Court Usher - HMCTS (St Albans Crown Court) Location: St Albans Crown Court Contract: Full-time, Temporary 2 months with a possible extension Pay: £12.21 per hour (includes pension & holiday pay) Hours: Monday to Friday, 9:00am - 5:00pm (37 hours/week) Agency: Brook Street, on behalf of HM Courts & Tribunals Service (HMCTS) Role Overview We are recruiting a Court Usher to support the smooth operation of court hearings at St Albans Crown Court . This front-line role involves courtroom preparation, assisting judges and legal professionals, and providing administrative support. Key Responsibilities Prepare and maintain courtrooms for hearings Assist judges and court staff, in person and via Microsoft Teams Swear in witnesses and track attendance and Supervise jury deliberations when required Manage documents: scanning, uploading, photocopying Handle scheduling, liaise with parties, and serve legal documents Process payments and warrants (including chip & pin use) Ensure professional standards of conduct and presentation support with admin duties in the listings team Requirements and skills Good communication and customer service skills, experience working in a customer service is required professional to all court users with good timekeeping confidence to speak in court publicly Comfortable handling sensitive or distressing criminal case material Calm, polite, and professional under pressure Admin experience Confident with Microsoft Office Ability to work independently and as part of a team Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within 2 weeks of your application, please assume that you have not been successful on this occasion. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Positions - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £12.53/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting four admin officers for Slough County Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and possibly those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Positions - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £12.53/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting four admin officers for Slough County Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and possibly those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Court Usher - Guildford Location: Guildford, GU1 4PS Hours: Monday to Friday, 9:00am-5:00pm (some flexibility required) Pay Rate: £12.21 per hour Contract: Temporary assignment with potential to extend - currently confirmed until March 2026 Working Pattern: Fully onsite Are you highly organised, detail-focused, and a confident communicator?We're recruiting a Court Usher to support a busy Public Sector department in the heart of Guildford . This is a fantastic opportunity to be part of the day-to-day operations of the court service, playing a key role in supporting hearings and ensuring a professional and smooth-running environment. Key Responsibilities: Setting up courtrooms (providing water, pads, pens, etc.) Ensuring correct and timely scheduling of court hearings Collating and managing court files and paperwork Directing visitors, witnesses, and legal professionals to the appropriate courtrooms Supporting the smooth running of court proceedings Recording outcomes and performing data entry Providing face-to-face support to court users, legal professionals, and senior staff What We're Looking For: Strong verbal communication and interpersonal skills A confident, professional manner when dealing with the public Proficiency in Microsoft Office applications A flexible, reliable, and organised approach to work Important Information: This role requires an Enhanced DBS check You must be able to provide three years of references How to Apply: If you're ready for a new challenge and meet the criteria above, we'd love to hear from you. Apply online today. Please note: Due to a high number of applications, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Court Usher - Guildford Location: Guildford, GU1 4PS Hours: Monday to Friday, 9:00am-5:00pm (some flexibility required) Pay Rate: £12.21 per hour Contract: Temporary assignment with potential to extend - currently confirmed until March 2026 Working Pattern: Fully onsite Are you highly organised, detail-focused, and a confident communicator?We're recruiting a Court Usher to support a busy Public Sector department in the heart of Guildford . This is a fantastic opportunity to be part of the day-to-day operations of the court service, playing a key role in supporting hearings and ensuring a professional and smooth-running environment. Key Responsibilities: Setting up courtrooms (providing water, pads, pens, etc.) Ensuring correct and timely scheduling of court hearings Collating and managing court files and paperwork Directing visitors, witnesses, and legal professionals to the appropriate courtrooms Supporting the smooth running of court proceedings Recording outcomes and performing data entry Providing face-to-face support to court users, legal professionals, and senior staff What We're Looking For: Strong verbal communication and interpersonal skills A confident, professional manner when dealing with the public Proficiency in Microsoft Office applications A flexible, reliable, and organised approach to work Important Information: This role requires an Enhanced DBS check You must be able to provide three years of references How to Apply: If you're ready for a new challenge and meet the criteria above, we'd love to hear from you. Apply online today. Please note: Due to a high number of applications, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Part-Time Court Usher - Walsall & Birmingham Courts Location: Predominantly Walsall WS2 Fortnightly Thursdays in Birmingham B4 Hours: Part-time - Tuesday, Wednesday & Thursday (9AM-5PM flexibility needed) Pay Rate: £12.21 per hour Contract: Temporary assignment until September 2026 (with potential to extend) Working Pattern: Fully onsite Are you confident and well-organised?We're looking for a professional and approachable Court Usher to support a busy Public Sector department across Walsall and Birmingham courts . This is an excellent opportunity for someone seeking part-time hours, enjoys working in a formal setting, and would take pride in being part of the justice system. Key Responsibilities: Preparing courtrooms (e.g. setting out pads, pens, water) Organising and maintaining court schedules Handling court files and legal documents Directing visitors, court users, and witnesses to the correct rooms Supporting the smooth running of hearings Recording hearing outcomes and data entry Engaging with court users, legal professionals, and senior staff What We're Looking For: Strong verbal communication and interpersonal skills Comfortable dealing with members of the public and senior stakeholders Reliable, punctual, and well-presented Competent with Microsoft Office and data entry tasks Ability to remain calm and professional in a formal environment Important Information: This role requires an Enhanced DBS check (processed free of charge) You must be able to provide three years of references How to Apply: If you're looking for a meaningful role with part-time flexibility and you meet the criteria above, we'd love to hear from you. Apply online today. Please note: Due to high interest in our roles, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Part-Time Court Usher - Walsall & Birmingham Courts Location: Predominantly Walsall WS2 Fortnightly Thursdays in Birmingham B4 Hours: Part-time - Tuesday, Wednesday & Thursday (9AM-5PM flexibility needed) Pay Rate: £12.21 per hour Contract: Temporary assignment until September 2026 (with potential to extend) Working Pattern: Fully onsite Are you confident and well-organised?We're looking for a professional and approachable Court Usher to support a busy Public Sector department across Walsall and Birmingham courts . This is an excellent opportunity for someone seeking part-time hours, enjoys working in a formal setting, and would take pride in being part of the justice system. Key Responsibilities: Preparing courtrooms (e.g. setting out pads, pens, water) Organising and maintaining court schedules Handling court files and legal documents Directing visitors, court users, and witnesses to the correct rooms Supporting the smooth running of hearings Recording hearing outcomes and data entry Engaging with court users, legal professionals, and senior staff What We're Looking For: Strong verbal communication and interpersonal skills Comfortable dealing with members of the public and senior stakeholders Reliable, punctual, and well-presented Competent with Microsoft Office and data entry tasks Ability to remain calm and professional in a formal environment Important Information: This role requires an Enhanced DBS check (processed free of charge) You must be able to provide three years of references How to Apply: If you're looking for a meaningful role with part-time flexibility and you meet the criteria above, we'd love to hear from you. Apply online today. Please note: Due to high interest in our roles, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. POSTION: Full time temporary Court Usher LOCATION: Mold CONTRACT: 6 months with possible extension WORKING HOURS: Mon-Fri 9am to 5pm HOURLY RATE: 12.21 P/H We are currently seeking an organised, motivated Court Usher to be based in Mold Justice Centre. Training will be provided for the successful applicant. Job Description: The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time. Duties will include but not be limited to: Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times Navigating court hearings via video link, onsite and remotely Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Arranging and supporting court hearings Assisting the general public when attending hearings. General administrative duties including filing, printing and data entry Data input, typing, post incoming and outgoing, filing, general office duties. Requirements: Strong customer service skills and confident dealing with the general public Strong administrative skills with proficiency in Microsoft Office, Excel and Teams Excellent communication skills, both written and verbal. Benefits: Location is accessible by bus, train or car Weekly pay, holiday pay and pension scheme Application Process: To apply for this position, please apply online. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. POSTION: Full time temporary Court Usher LOCATION: Mold CONTRACT: 6 months with possible extension WORKING HOURS: Mon-Fri 9am to 5pm HOURLY RATE: 12.21 P/H We are currently seeking an organised, motivated Court Usher to be based in Mold Justice Centre. Training will be provided for the successful applicant. Job Description: The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time. Duties will include but not be limited to: Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times Navigating court hearings via video link, onsite and remotely Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Arranging and supporting court hearings Assisting the general public when attending hearings. General administrative duties including filing, printing and data entry Data input, typing, post incoming and outgoing, filing, general office duties. Requirements: Strong customer service skills and confident dealing with the general public Strong administrative skills with proficiency in Microsoft Office, Excel and Teams Excellent communication skills, both written and verbal. Benefits: Location is accessible by bus, train or car Weekly pay, holiday pay and pension scheme Application Process: To apply for this position, please apply online. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
-Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. POSTION: Full time temporary Court Usher LOCATION: Llandudno CONTRACT: 6 months with possible extension WORKING HOURS: Mon-Fri 9am to 5pm HOURLY RATE: 12.21 P/H We are currently seeking an organised, motivated Court Usher to be based in Llandudno. Training will be provided for the successful applicant. Job Description: The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time. Duties will include but not be limited to: Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times Navigating court hearings via video link, onsite and remotely Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Arranging and supporting court hearings Assisting the general public when attending hearings. General administrative duties including filing, printing and data entry Data input, typing, post incoming and outgoing, filing, general office duties. Requirements: Strong customer service skills and confident dealing with the general public Strong administrative skills with proficiency in Microsoft Office, Excel and Teams Excellent communication skills, both written and verbal. Benefits: Location is accessible by bus, train or car Weekly pay, holiday pay and pension scheme Application Process: To apply for this position, please apply online. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
-Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. POSTION: Full time temporary Court Usher LOCATION: Llandudno CONTRACT: 6 months with possible extension WORKING HOURS: Mon-Fri 9am to 5pm HOURLY RATE: 12.21 P/H We are currently seeking an organised, motivated Court Usher to be based in Llandudno. Training will be provided for the successful applicant. Job Description: The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time. Duties will include but not be limited to: Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times Navigating court hearings via video link, onsite and remotely Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Arranging and supporting court hearings Assisting the general public when attending hearings. General administrative duties including filing, printing and data entry Data input, typing, post incoming and outgoing, filing, general office duties. Requirements: Strong customer service skills and confident dealing with the general public Strong administrative skills with proficiency in Microsoft Office, Excel and Teams Excellent communication skills, both written and verbal. Benefits: Location is accessible by bus, train or car Weekly pay, holiday pay and pension scheme Application Process: To apply for this position, please apply online. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Court Usher / Clerical Assistant Brook Street have a fantastic opportunity to work with Barnstaple County Court as a Court Usher on a temporary basis. Please see below specification and apply direct if you feel you would be a great fit for their team. Hours - Full time, 37 hours per week Pay - £12.21 per hourAssignment length: 03/04/2026, chance of extensionOnsite onlyEnhanced DBS checked The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings. Your role Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times General clerical work, including use of computers and Switchboard Filling out forms Operating recording equipment and maintaining records of recordings of hearings Sort and deliver lists of hearings for internal & external notice boardsCorrespondence Completing standard forms, etc where the information is clearly defined. Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.Post Handling Opening, sorting, distributing and dispatching post as required Collecting and delivering post from appropriate officesMonitoring Stock Ensuring Court rooms are supplied against requirements for relevant forms and stationary Collecting and delivering stationary around the officesData Entry and recording Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.Operating equipment Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.Handling telephone calls Answering standard enquiries and passing messages to others.Arranging meetings Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Using electronic diariesReception of parties to court Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc. Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc. Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary Answering face to face enquiries Keeping parties informed of changes eg, of courtrooms and hearing times Your skills and experience With a friendly and approachable manner, you'll possess strong communications skillsAbility to assist and address court users in a clear and confident manner.Ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. Proficient using IT, with the attention to detail to ensure court documents are accurateAble to adapt to and learn new software packages. Take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Court Usher / Clerical Assistant Brook Street have a fantastic opportunity to work with Barnstaple County Court as a Court Usher on a temporary basis. Please see below specification and apply direct if you feel you would be a great fit for their team. Hours - Full time, 37 hours per week Pay - £12.21 per hourAssignment length: 03/04/2026, chance of extensionOnsite onlyEnhanced DBS checked The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings. Your role Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times General clerical work, including use of computers and Switchboard Filling out forms Operating recording equipment and maintaining records of recordings of hearings Sort and deliver lists of hearings for internal & external notice boardsCorrespondence Completing standard forms, etc where the information is clearly defined. Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.Post Handling Opening, sorting, distributing and dispatching post as required Collecting and delivering post from appropriate officesMonitoring Stock Ensuring Court rooms are supplied against requirements for relevant forms and stationary Collecting and delivering stationary around the officesData Entry and recording Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.Operating equipment Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.Handling telephone calls Answering standard enquiries and passing messages to others.Arranging meetings Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Using electronic diariesReception of parties to court Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc. Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc. Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary Answering face to face enquiries Keeping parties informed of changes eg, of courtrooms and hearing times Your skills and experience With a friendly and approachable manner, you'll possess strong communications skillsAbility to assist and address court users in a clear and confident manner.Ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. Proficient using IT, with the attention to detail to ensure court documents are accurateAble to adapt to and learn new software packages. Take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our MOJ client requires 2 court ushers to join the busy team on a temporary basis, until the end of December 2025 initially, with probable extension. £12.21 per hour pay rate Our client is based in Nottingham City Centre and offers a great opportunity to work within the courts and gain experience The roles are temporary and expected to run until the end of March 2026, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday. Successful applicants would primarily be ushering within the court Duties may include but not be limited to Greeting members of the public Liaising with judiciary, witnesses, jurors and other court users with professionalism Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials Walking jurors to and from court whilst remaining socially distanced Preparation of court rooms Providing support to all users of the courts, for whom it may be their first time. Filing Post room duties Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people Our client requires the following skills Good strong basic admin experience Good working knowledge of Microsoft word, excel and outlook Excellent communication skills both written and verbal Ability to remain calm in potentially difficult situations Ability to remain professional at all time and converse with a variety of court users Excellent customer service skills The pay rate is £12.21/hr and benefits include holiday pay and pension scheme Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Nottingham Courts. Please apply online with your current CV in WORD format. Due to the high number of applications we receive, it may not be possible to respond to all applications. You must be able to provide employment/education/unemployment details for the last 3 years and pass an Enhanced DBS check. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our MOJ client requires 2 court ushers to join the busy team on a temporary basis, until the end of December 2025 initially, with probable extension. £12.21 per hour pay rate Our client is based in Nottingham City Centre and offers a great opportunity to work within the courts and gain experience The roles are temporary and expected to run until the end of March 2026, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday. Successful applicants would primarily be ushering within the court Duties may include but not be limited to Greeting members of the public Liaising with judiciary, witnesses, jurors and other court users with professionalism Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials Walking jurors to and from court whilst remaining socially distanced Preparation of court rooms Providing support to all users of the courts, for whom it may be their first time. Filing Post room duties Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people Our client requires the following skills Good strong basic admin experience Good working knowledge of Microsoft word, excel and outlook Excellent communication skills both written and verbal Ability to remain calm in potentially difficult situations Ability to remain professional at all time and converse with a variety of court users Excellent customer service skills The pay rate is £12.21/hr and benefits include holiday pay and pension scheme Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Nottingham Courts. Please apply online with your current CV in WORD format. Due to the high number of applications we receive, it may not be possible to respond to all applications. You must be able to provide employment/education/unemployment details for the last 3 years and pass an Enhanced DBS check. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Admin OfficerContract: March 2026Salary: £14.75 Location: Isleworth, London5 day's work settingThis is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a 6 months duration with a possible extension offering 5 days in office work setting and a London location. (Isleworth) BackgroundGood administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer serviceThe key purpose of the roleAdministrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.Key responsibilitiesAdministration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customersOther dutiesThe post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.Skills & Qualifications5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.Operational Delivery in HMCTSThis role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts a
Oct 01, 2025
Full time
Admin OfficerContract: March 2026Salary: £14.75 Location: Isleworth, London5 day's work settingThis is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a 6 months duration with a possible extension offering 5 days in office work setting and a London location. (Isleworth) BackgroundGood administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer serviceThe key purpose of the roleAdministrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.Key responsibilitiesAdministration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customersOther dutiesThe post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.Skills & Qualifications5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.Operational Delivery in HMCTSThis role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts a
Court Usher / Clerical Assistant Brook Street have a fantastic opportunity to work with in the Ministry of Justice in Weston Supermare as a Court Usher on a temporary basis. Please see below specification and apply direct if you feel you would be a great fit for their team. Hours - Full time, 37 hours per week Pay - £12.21 per hourAssignment length: 3 Months, chance of extensionOnsite onlyEnhanced DBS checked The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings. Your role Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times General clerical work, including use of computers and Switchboard Filling out forms Operating recording equipment and maintaining records of recordings of hearings Sort and deliver lists of hearings for internal & external notice boardsCorrespondence Completing standard forms, etc where the information is clearly defined. Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.Post Handling Opening, sorting, distributing and dispatching post as required Collecting and delivering post from appropriate officesMonitoring Stock Ensuring Court rooms are supplied against requirements for relevant forms and stationary Collecting and delivering stationary around the officesData Entry and recording Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.Operating equipment Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.Handling telephone calls Answering standard enquiries and passing messages to others.Arranging meetings Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Using electronic diariesReception of parties to court Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc. Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc. Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary Answering face to face enquiries Keeping parties informed of changes eg, of courtrooms and hearing times Your skills and experience With a friendly and approachable manner, you'll possess strong communications skillsAbility to assist and address court users in a clear and confident manner.Ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. Proficient using IT, with the attention to detail to ensure court documents are accurateAble to adapt to and learn new software packages. Take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Court Usher / Clerical Assistant Brook Street have a fantastic opportunity to work with in the Ministry of Justice in Weston Supermare as a Court Usher on a temporary basis. Please see below specification and apply direct if you feel you would be a great fit for their team. Hours - Full time, 37 hours per week Pay - £12.21 per hourAssignment length: 3 Months, chance of extensionOnsite onlyEnhanced DBS checked The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings. Your role Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times General clerical work, including use of computers and Switchboard Filling out forms Operating recording equipment and maintaining records of recordings of hearings Sort and deliver lists of hearings for internal & external notice boardsCorrespondence Completing standard forms, etc where the information is clearly defined. Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.Post Handling Opening, sorting, distributing and dispatching post as required Collecting and delivering post from appropriate officesMonitoring Stock Ensuring Court rooms are supplied against requirements for relevant forms and stationary Collecting and delivering stationary around the officesData Entry and recording Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.Operating equipment Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.Handling telephone calls Answering standard enquiries and passing messages to others.Arranging meetings Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Using electronic diariesReception of parties to court Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc. Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc. Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary Answering face to face enquiries Keeping parties informed of changes eg, of courtrooms and hearing times Your skills and experience With a friendly and approachable manner, you'll possess strong communications skillsAbility to assist and address court users in a clear and confident manner.Ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. Proficient using IT, with the attention to detail to ensure court documents are accurateAble to adapt to and learn new software packages. Take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
