Bristow Holland is excited to be working with a growing organisation in Bury St Edmunds to recruit an IT Support Engineer. This is a fantastic opportunity to join a business that is investing in its technology and people, offering real scope for development and progression. As an IT Support Engineer, you will be the first point of contact for technical support, handling 1st and 2nd line issues while delivering high-quality assistance to users across multiple sites and systems. You will play a key role in diagnosing and resolving technical problems, maintaining IT infrastructure, and supporting projects that enhance performance, reliability, and the overall user experience. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and remote tools Diagnose and resolve technical issues using structured troubleshooting methods Log, categorise, and track incidents through helpdesk systems Escalate complex issues to senior engineers where required Support and maintain IT systems, applications, and hardware Assist with IT projects to enhance systems and services Administer user accounts, devices, and access (e.g. onboarding/offboarding) Maintain accurate documentation and knowledge base articles Ensure excellent customer service and communication at all levels Support infrastructure availability across servers and networks Essential Skills & Experience: Experience in an IT Support / Service Desk role Strong troubleshooting and problem-solving skills Experience with ticketing systems and incident management Ability to communicate technical issues clearly to non-technical users Experience supporting Windows environments and end-user devices Desirable Skills: Knowledge of Microsoft 365 / Office 365 Experience with Active Directory and user administration Familiarity with Windows 10/11, iOS, Android Basic network troubleshooting skills Exposure to Windows Server, VMware, or Nutanix Strong organisational and time management abilities
Apr 28, 2026
Full time
Bristow Holland is excited to be working with a growing organisation in Bury St Edmunds to recruit an IT Support Engineer. This is a fantastic opportunity to join a business that is investing in its technology and people, offering real scope for development and progression. As an IT Support Engineer, you will be the first point of contact for technical support, handling 1st and 2nd line issues while delivering high-quality assistance to users across multiple sites and systems. You will play a key role in diagnosing and resolving technical problems, maintaining IT infrastructure, and supporting projects that enhance performance, reliability, and the overall user experience. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and remote tools Diagnose and resolve technical issues using structured troubleshooting methods Log, categorise, and track incidents through helpdesk systems Escalate complex issues to senior engineers where required Support and maintain IT systems, applications, and hardware Assist with IT projects to enhance systems and services Administer user accounts, devices, and access (e.g. onboarding/offboarding) Maintain accurate documentation and knowledge base articles Ensure excellent customer service and communication at all levels Support infrastructure availability across servers and networks Essential Skills & Experience: Experience in an IT Support / Service Desk role Strong troubleshooting and problem-solving skills Experience with ticketing systems and incident management Ability to communicate technical issues clearly to non-technical users Experience supporting Windows environments and end-user devices Desirable Skills: Knowledge of Microsoft 365 / Office 365 Experience with Active Directory and user administration Familiarity with Windows 10/11, iOS, Android Basic network troubleshooting skills Exposure to Windows Server, VMware, or Nutanix Strong organisational and time management abilities
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Multi-Skilled Engineer, you will be accountable for the safe, compliant, and reliable operation of all building services and infrastructure at Utilita Arena Newcastle. You'll plan, deliver, and optimise reactive, planned, and statutory maintenance to ensure maximum system availability and event readiness at all times. Working across pre event, live, and post event phases, you'll take ownership of plant, assets, and installed systems-driving performance, maintaining environmental conditions, and ensuring full compliance with statutory standards and approved codes of practice in a high demand, live events environment. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team You will be responsible for: Keeping the venue event ready, carrying out hands on reactive and planned maintenance to electrical systems, plant, building services, and life safety systems before, during, and after events. Providing on the ground technical support for live events, including event builds, live show cover, and load outs-installing temporary power, supporting sound and lighting systems, and responding quickly to faults when it matters most. Maintaining safety, compliance, and reliability, completing inspections, testing, fault finding, and repairs to meet statutory requirements, venue standards, and Legends Global health & safety policies. Managing day to day maintenance activity, using the CAFM system to log, track, and close jobs, support PPM schedules, monitor contractor works, and keep accurate compliance and maintenance records. Working as part of a one team operation, supporting colleagues across operations and events, responding to alarms and emergencies, maintaining plant rooms and workspaces, and taking pride in the safe, professional running of the venue. You will have: Level 3 engineering qualification (or equivalent) with hands on electrical maintenance experience Sound knowledge of electrical compliance, testing, and safe isolation Experience in venues, events, or other fast paced operational environments (desirable) Confident IT skills, including MS Office and CAFM systems A proactive, self motivated approach with strong communication skills (FLT/IPAF a bonus) Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Operations Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 28, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Multi-Skilled Engineer, you will be accountable for the safe, compliant, and reliable operation of all building services and infrastructure at Utilita Arena Newcastle. You'll plan, deliver, and optimise reactive, planned, and statutory maintenance to ensure maximum system availability and event readiness at all times. Working across pre event, live, and post event phases, you'll take ownership of plant, assets, and installed systems-driving performance, maintaining environmental conditions, and ensuring full compliance with statutory standards and approved codes of practice in a high demand, live events environment. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team You will be responsible for: Keeping the venue event ready, carrying out hands on reactive and planned maintenance to electrical systems, plant, building services, and life safety systems before, during, and after events. Providing on the ground technical support for live events, including event builds, live show cover, and load outs-installing temporary power, supporting sound and lighting systems, and responding quickly to faults when it matters most. Maintaining safety, compliance, and reliability, completing inspections, testing, fault finding, and repairs to meet statutory requirements, venue standards, and Legends Global health & safety policies. Managing day to day maintenance activity, using the CAFM system to log, track, and close jobs, support PPM schedules, monitor contractor works, and keep accurate compliance and maintenance records. Working as part of a one team operation, supporting colleagues across operations and events, responding to alarms and emergencies, maintaining plant rooms and workspaces, and taking pride in the safe, professional running of the venue. You will have: Level 3 engineering qualification (or equivalent) with hands on electrical maintenance experience Sound knowledge of electrical compliance, testing, and safe isolation Experience in venues, events, or other fast paced operational environments (desirable) Confident IT skills, including MS Office and CAFM systems A proactive, self motivated approach with strong communication skills (FLT/IPAF a bonus) Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Operations Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
1st / 2nd Line Support Engineer - Hybrid (4 days office / 1 day remote) Hattersley, Monday to Friday £30-33k We're looking for a 1st / 2nd Line Support Engineer to join a well-established IT function supporting a large, multi-site organisation with around 1,600 users. Based at head office, this is a hands-on role where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st / 2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure to a wide range of technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st / 2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with the wider IT team. It's a role where being organised, proactive and confident dealing with stakeholders is key. Key responsibilities: Provide day-to-day support as a 1st / 2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support Intune, Autopilot and modern workplace tools Assist with AV, meeting room tech and office systems Maintain documentation and update knowledge bases Support asset management and JML processes Work closely with internal teams to resolve issues efficiently What they're looking for: Experience as a 1st / 2nd Line Support Engineer or similar Strong desktop support across Windows and Microsoft 365 Exposure to Intune, Autopilot or PowerShell desirable Good understanding of IT systems and networking basics Strong communication skills and customer focus Organised, able to manage multiple priorities What's on offer: Competitive salary Hybrid working (4 days office / 1 day remote) 25 days holiday + bank holidays (option to buy more) Pension and private medical options Additional benefits and discounts If you're a 1st / 2nd Line Support Engineer looking to step into a structured environment supporting a large user base, this is a solid opportunity to develop and take ownership.
Apr 27, 2026
Full time
1st / 2nd Line Support Engineer - Hybrid (4 days office / 1 day remote) Hattersley, Monday to Friday £30-33k We're looking for a 1st / 2nd Line Support Engineer to join a well-established IT function supporting a large, multi-site organisation with around 1,600 users. Based at head office, this is a hands-on role where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st / 2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure to a wide range of technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st / 2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with the wider IT team. It's a role where being organised, proactive and confident dealing with stakeholders is key. Key responsibilities: Provide day-to-day support as a 1st / 2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support Intune, Autopilot and modern workplace tools Assist with AV, meeting room tech and office systems Maintain documentation and update knowledge bases Support asset management and JML processes Work closely with internal teams to resolve issues efficiently What they're looking for: Experience as a 1st / 2nd Line Support Engineer or similar Strong desktop support across Windows and Microsoft 365 Exposure to Intune, Autopilot or PowerShell desirable Good understanding of IT systems and networking basics Strong communication skills and customer focus Organised, able to manage multiple priorities What's on offer: Competitive salary Hybrid working (4 days office / 1 day remote) 25 days holiday + bank holidays (option to buy more) Pension and private medical options Additional benefits and discounts If you're a 1st / 2nd Line Support Engineer looking to step into a structured environment supporting a large user base, this is a solid opportunity to develop and take ownership.
Job Title: IT Support Assistant Location: Acton Salary: Competitive: on application, based on experience and skills Job Type: Full time permanent - This role will suit candidates looking for long-term employment About us: Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills. About the role: This position serves as an Assistant to the IT department. The main duties and specific roles include: 1st Line Office PC Hardware & Software Support Ad Hoc IT Related Project Work Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises. About you: Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential: A minimum of 18 months of working experience with the following requirements Any 1st and 2nd line PC support experience Microsoft Office (especially with Excel) Command/Shell scripting Experience (or an active interest) in any of the following would be ideal: Excel workbook formula optimising and/or macro debugging Script Writing (e.g. JavaScript, Python, PowerShell, etc) SQL query writing Useful skills and experience include: Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly SuiteScript Microsoft SQL Server administration and query writing JavaScript Freemarker What we offer: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company. Cooking facility to prepare lunches Additional Information: Probation Period: 6 months Starting Date: Immediate Location Note: Fully office-based at our Acton office (W3 7QE) Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break) Reporting to: IT manager Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role.
Apr 27, 2026
Full time
Job Title: IT Support Assistant Location: Acton Salary: Competitive: on application, based on experience and skills Job Type: Full time permanent - This role will suit candidates looking for long-term employment About us: Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills. About the role: This position serves as an Assistant to the IT department. The main duties and specific roles include: 1st Line Office PC Hardware & Software Support Ad Hoc IT Related Project Work Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises. About you: Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential: A minimum of 18 months of working experience with the following requirements Any 1st and 2nd line PC support experience Microsoft Office (especially with Excel) Command/Shell scripting Experience (or an active interest) in any of the following would be ideal: Excel workbook formula optimising and/or macro debugging Script Writing (e.g. JavaScript, Python, PowerShell, etc) SQL query writing Useful skills and experience include: Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly SuiteScript Microsoft SQL Server administration and query writing JavaScript Freemarker What we offer: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company. Cooking facility to prepare lunches Additional Information: Probation Period: 6 months Starting Date: Immediate Location Note: Fully office-based at our Acton office (W3 7QE) Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break) Reporting to: IT manager Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role.
IT Support Engineer 6 Month Contract Dereham My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support across the business. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system Administration and support - Microsoft Stack including Office 365 and Intune Administration and support - Active Directory Administration and management - Using ticketing system to respond to portal requests User support - Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Apr 27, 2026
Contractor
IT Support Engineer 6 Month Contract Dereham My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support across the business. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system Administration and support - Microsoft Stack including Office 365 and Intune Administration and support - Active Directory Administration and management - Using ticketing system to respond to portal requests User support - Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Joiner - Manchester (Job Ref: 26/JNMH) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. With our ever increasing number of new clinics opening on the high street across the UK and Ireland, we require a number of new staff members to join our Facilities team. We have exciting new career opportunities for Joiners to join our Facilities team. Location: Home based in the Greater Manchester area, with travel required to Randox sites, mainly across North England and Scotland. Some travel to other parts of the UK and Ireland may be required on some occasions. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday from 08.40 to 17.20. Some flexibility may be required. What does this role involve? The main purpose of this role will be the maintenance of existing Randox sites as well as fit out of new sites across the UK and Ireland. Key duties of the role will include: Ensure that adequate stock records are maintained for all materials held. To assist with sub-contractors visiting sites to perform necessary/preventative maintenance. Being responsible for ensuring all work carried out is in accordance with current Building and Planning Policies applicable to the works. Assist the Facilities Supervisor with planning aspects of building works for new extensions and alterations. Liaise with Facilities Supervisor on a daily/weekly basis for updates. To raise all material purchase requisitions and forward to Facilities Supervisor in a timely manner. To execute the work schedules for all relevant General Maintenance in a timely manner. To ensure all job sheets are forwarded at the end of each week for inclusion in the next schedule of work. Ensure that site walk rounds are performed once a month externally to log any external maintenance required. To liaise with Facilities Supervisor regarding audits and to ensure that all requests are completed. To ensure that you are adequately trained on all equipment required to perform your duties. To ensure that all members of the team are always working with appropriate PPE and within Health and Safety Guidelines. Ensure monthly H&S Checks are performed on all equipment and reported to the Supervisor. Travel regularly to different existing and new Randox sites throughout the UK and Ireland. Who can apply? Essential Criteria: Qualified joiner with experience on site. Previous experience in general building sites or fitout environment. Experience in dry lining / ceilings, 1st and 2nd fix joinery. Proficient in using hand and power tools. Ability to lift and handle heavy objects. Ability to work in all weather conditions. Competent in performing routine manual labour tasks. Excellent attention to detail and proven ability to understand and execute written instruction. Good timekeeping/time management skills. Ability to complete necessary paperwork to comply with department procedures. Valid Construction Skills Register Card. Full UK driving license. Flexibility to travel throughout the UK and Ireland. Desirable Criteria: Previous experience in a similar role. Previous team leadership experience. Experience in shopping centres / shop fit. Experience in strip out and fitout on sites. Asbestos awareness course training. Trained First Aider. How do I apply? Click "Apply" on the site you are viewing this advert on to submit your CV to Randox for review. This advert may remain open for up to 30 days but may close earlier if sufficient applications are received to fill the role. We look forward to hearing from you! About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.
Apr 26, 2026
Full time
Joiner - Manchester (Job Ref: 26/JNMH) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. With our ever increasing number of new clinics opening on the high street across the UK and Ireland, we require a number of new staff members to join our Facilities team. We have exciting new career opportunities for Joiners to join our Facilities team. Location: Home based in the Greater Manchester area, with travel required to Randox sites, mainly across North England and Scotland. Some travel to other parts of the UK and Ireland may be required on some occasions. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday from 08.40 to 17.20. Some flexibility may be required. What does this role involve? The main purpose of this role will be the maintenance of existing Randox sites as well as fit out of new sites across the UK and Ireland. Key duties of the role will include: Ensure that adequate stock records are maintained for all materials held. To assist with sub-contractors visiting sites to perform necessary/preventative maintenance. Being responsible for ensuring all work carried out is in accordance with current Building and Planning Policies applicable to the works. Assist the Facilities Supervisor with planning aspects of building works for new extensions and alterations. Liaise with Facilities Supervisor on a daily/weekly basis for updates. To raise all material purchase requisitions and forward to Facilities Supervisor in a timely manner. To execute the work schedules for all relevant General Maintenance in a timely manner. To ensure all job sheets are forwarded at the end of each week for inclusion in the next schedule of work. Ensure that site walk rounds are performed once a month externally to log any external maintenance required. To liaise with Facilities Supervisor regarding audits and to ensure that all requests are completed. To ensure that you are adequately trained on all equipment required to perform your duties. To ensure that all members of the team are always working with appropriate PPE and within Health and Safety Guidelines. Ensure monthly H&S Checks are performed on all equipment and reported to the Supervisor. Travel regularly to different existing and new Randox sites throughout the UK and Ireland. Who can apply? Essential Criteria: Qualified joiner with experience on site. Previous experience in general building sites or fitout environment. Experience in dry lining / ceilings, 1st and 2nd fix joinery. Proficient in using hand and power tools. Ability to lift and handle heavy objects. Ability to work in all weather conditions. Competent in performing routine manual labour tasks. Excellent attention to detail and proven ability to understand and execute written instruction. Good timekeeping/time management skills. Ability to complete necessary paperwork to comply with department procedures. Valid Construction Skills Register Card. Full UK driving license. Flexibility to travel throughout the UK and Ireland. Desirable Criteria: Previous experience in a similar role. Previous team leadership experience. Experience in shopping centres / shop fit. Experience in strip out and fitout on sites. Asbestos awareness course training. Trained First Aider. How do I apply? Click "Apply" on the site you are viewing this advert on to submit your CV to Randox for review. This advert may remain open for up to 30 days but may close earlier if sufficient applications are received to fill the role. We look forward to hearing from you! About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.
IT Field Engineer Addlestone/ Epsom 30,647 + 34 Days Holiday + Local Government Pension + Excellent Benefits + Long-Term Progression + Car Millage Are you an IT Support Engineer with experience in first or second line support? Do you want a varied, field-based role where you'll work across multiple sites, develop your technical skills, and play a key role in keeping critical systems running? This is a fantastic opportunity to join a large, forward-thinking organisation that is heavily invested in technology and continuous improvement. Supporting multiple sites across the region, they are committed to creating modern, high-performing IT environments that enable both staff and users to thrive. With a strong focus on collaboration, innovation and development, this organisation offers clear progression pathways, ongoing training, and a genuinely supportive team culture. You'll be part of a well-structured IT function where your contribution has real impact and your development is prioritised. In this role, you'll be responsible for delivering first and second line support across multiple sites, ensuring systems are running smoothly and users are fully supported. You'll work on a mix of day-to-day troubleshooting, installations, system upgrades and wider IT projects, giving you a highly varied and engaging workload. You'll also play a key role in maintaining hardware, supporting network infrastructure, monitoring system performance and ensuring security and compliance standards are met. This is a hands-on role where no two days are the same, ideal for someone who enjoys problem solving and working in different environments. The ideal candidate will have experience in a 1st and 2nd line role, have a full driving licence and live in a commutable distance to Addlestone or Epsom The organisation is known for investing in its people, offering structured development, defined career pathways and a strong benefits package. This includes a generous holiday allowance of 34 days, access to a local government pension scheme, wellbeing support including 24/7 GP access, and additional perks such as retail discounts and cycle to work schemes. The Role Provide first and second line IT support across multiple sites Monitor and respond to service desk tickets within agreed timeframes Install, configure and maintain hardware, software and network systems Support system upgrades, deployments and IT projects Maintain equipment and carry out basic repairs when required Monitor backups, system performance and security processes Ensure compliance with IT policies, data protection and legislation Support users and troubleshoot technical issues in a professional manner The Person Experience in first or second line IT support Strong knowledge of end-user devices, networks and IT systems Excellent problem-solving skills and attention to detail Ability to communicate effectively with non-technical users Understanding of data protection and IT compliance Full UK driving licence and willingness to travel between sites Candidates must live in a commutable distance to the Addlestone or Epsom area. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 26, 2026
Full time
IT Field Engineer Addlestone/ Epsom 30,647 + 34 Days Holiday + Local Government Pension + Excellent Benefits + Long-Term Progression + Car Millage Are you an IT Support Engineer with experience in first or second line support? Do you want a varied, field-based role where you'll work across multiple sites, develop your technical skills, and play a key role in keeping critical systems running? This is a fantastic opportunity to join a large, forward-thinking organisation that is heavily invested in technology and continuous improvement. Supporting multiple sites across the region, they are committed to creating modern, high-performing IT environments that enable both staff and users to thrive. With a strong focus on collaboration, innovation and development, this organisation offers clear progression pathways, ongoing training, and a genuinely supportive team culture. You'll be part of a well-structured IT function where your contribution has real impact and your development is prioritised. In this role, you'll be responsible for delivering first and second line support across multiple sites, ensuring systems are running smoothly and users are fully supported. You'll work on a mix of day-to-day troubleshooting, installations, system upgrades and wider IT projects, giving you a highly varied and engaging workload. You'll also play a key role in maintaining hardware, supporting network infrastructure, monitoring system performance and ensuring security and compliance standards are met. This is a hands-on role where no two days are the same, ideal for someone who enjoys problem solving and working in different environments. The ideal candidate will have experience in a 1st and 2nd line role, have a full driving licence and live in a commutable distance to Addlestone or Epsom The organisation is known for investing in its people, offering structured development, defined career pathways and a strong benefits package. This includes a generous holiday allowance of 34 days, access to a local government pension scheme, wellbeing support including 24/7 GP access, and additional perks such as retail discounts and cycle to work schemes. The Role Provide first and second line IT support across multiple sites Monitor and respond to service desk tickets within agreed timeframes Install, configure and maintain hardware, software and network systems Support system upgrades, deployments and IT projects Maintain equipment and carry out basic repairs when required Monitor backups, system performance and security processes Ensure compliance with IT policies, data protection and legislation Support users and troubleshoot technical issues in a professional manner The Person Experience in first or second line IT support Strong knowledge of end-user devices, networks and IT systems Excellent problem-solving skills and attention to detail Ability to communicate effectively with non-technical users Understanding of data protection and IT compliance Full UK driving licence and willingness to travel between sites Candidates must live in a commutable distance to the Addlestone or Epsom area. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Stress Engineers - all levels (Engineer, Senior, Lead) Cwmbran - Safran Seats Hybrid - 3 days on site Skills: Static Simulation, Hand Calculations, Certification, Altair, Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, Nastran, SimSolid, MotionSolve, Linear, Non-Linear, Dynamic, Multi-Body, FEA, Finite Element, Structural, FEM, MBD, Part21 Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Stress team across all levels from Stress Engineers, through Senior Stress Engineers to Lead Engineers at our Cwmbran site in South Wales. Your Role By joining the Stress Engineering team at Safran Seats you will be joining at team with real, fast paced development, for both you and the products and projects you will be working on. Unlike some roles across Aerospace, at Safran Seats you will see your designs and projects become reality as the project lifecycle of First and Business Class aircraft seating is constantly developed and refreshed. This is because we work directly with the Airlines to bring cutting edge, state of the art aircraft interiors to life. You will be using your Engineering core skills daily, from hand calculations to building and running FEA models of design iterations to prove and certify these impressive products. As we have roles at multiple levels don't be put off if you don't tick every box, for Senior and Lead roles we would be looking for Dynamic simulation skills but if you just have experience in Static simulation we still have roles for you. What You'll Bring Essential Engineering qualifications which provide you with the knowledge to work from 1st Principals The ability to hand calculate and work through concepts FEA experience with linear/non-linear implicit FE analysis and/or multi-body dynamic analysis and/or non-linear explicit FE analysis Experience with Solvers and other software packages like; Altair Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, MSC Nastran, SimSolid, MotionSolve Analysing structures made with high performance steels, corrosion resistant steels, aluminium and/or composite materials of both monolithic and sandwich panel construction. Desirable Knowledge of working to industry standards and codes. Knowledge of Part 25 (EASA/FAA) and Boeing / Airbus specifications. Knowledge of ACs, ARPs and Aerospace Standards. Knowledge of Aerospace Material Standards and Material or component test standards and post-processing methods (e.g. ASTMs and B-Basis calculations) Project Management experience Ability to programme VBA, Python or similar language
Apr 25, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Stress Engineers - all levels (Engineer, Senior, Lead) Cwmbran - Safran Seats Hybrid - 3 days on site Skills: Static Simulation, Hand Calculations, Certification, Altair, Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, Nastran, SimSolid, MotionSolve, Linear, Non-Linear, Dynamic, Multi-Body, FEA, Finite Element, Structural, FEM, MBD, Part21 Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Stress team across all levels from Stress Engineers, through Senior Stress Engineers to Lead Engineers at our Cwmbran site in South Wales. Your Role By joining the Stress Engineering team at Safran Seats you will be joining at team with real, fast paced development, for both you and the products and projects you will be working on. Unlike some roles across Aerospace, at Safran Seats you will see your designs and projects become reality as the project lifecycle of First and Business Class aircraft seating is constantly developed and refreshed. This is because we work directly with the Airlines to bring cutting edge, state of the art aircraft interiors to life. You will be using your Engineering core skills daily, from hand calculations to building and running FEA models of design iterations to prove and certify these impressive products. As we have roles at multiple levels don't be put off if you don't tick every box, for Senior and Lead roles we would be looking for Dynamic simulation skills but if you just have experience in Static simulation we still have roles for you. What You'll Bring Essential Engineering qualifications which provide you with the knowledge to work from 1st Principals The ability to hand calculate and work through concepts FEA experience with linear/non-linear implicit FE analysis and/or multi-body dynamic analysis and/or non-linear explicit FE analysis Experience with Solvers and other software packages like; Altair Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, MSC Nastran, SimSolid, MotionSolve Analysing structures made with high performance steels, corrosion resistant steels, aluminium and/or composite materials of both monolithic and sandwich panel construction. Desirable Knowledge of working to industry standards and codes. Knowledge of Part 25 (EASA/FAA) and Boeing / Airbus specifications. Knowledge of ACs, ARPs and Aerospace Standards. Knowledge of Aerospace Material Standards and Material or component test standards and post-processing methods (e.g. ASTMs and B-Basis calculations) Project Management experience Ability to programme VBA, Python or similar language
Service Desk Engineer - Preston Brook 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 25, 2026
Full time
Service Desk Engineer - Preston Brook 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 24, 2026
Full time
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 24, 2026
Full time
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Are you an enthusiastic IT Support Engineer looking for a long-term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work. You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal. If you are someone who delivers exacting standards, communicates well, and enjoys solving problems in a fast-moving environment, you will fit right in. We are looking for experience with: Windows OS & Windows Server Microsoft 365 and Exchange Azure AD Networking (TCP/IP, DNS, DHCP, VPNs) Routers, Firewalls, and Policy Management Bonus skills: SharePoint Backup & storage solutions Citrix If you are a Support Engineer or Systems Administrator who enjoys being client-facing and takes pride in your work, we would love to hear from you. Candidates will ideally be based in East Devon, around Exeter, Exmouth, Budleigh, Otterton, Beer, Seaton, Sidmouth, Ottery St Mary, Honiton, Axminster, or Lyme Regis. Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2026
Full time
Are you an enthusiastic IT Support Engineer looking for a long-term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work. You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal. If you are someone who delivers exacting standards, communicates well, and enjoys solving problems in a fast-moving environment, you will fit right in. We are looking for experience with: Windows OS & Windows Server Microsoft 365 and Exchange Azure AD Networking (TCP/IP, DNS, DHCP, VPNs) Routers, Firewalls, and Policy Management Bonus skills: SharePoint Backup & storage solutions Citrix If you are a Support Engineer or Systems Administrator who enjoys being client-facing and takes pride in your work, we would love to hear from you. Candidates will ideally be based in East Devon, around Exeter, Exmouth, Budleigh, Otterton, Beer, Seaton, Sidmouth, Ottery St Mary, Honiton, Axminster, or Lyme Regis. Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Role: Service Desk Team Lead Location: Whalley (On-site initially, hybrid available further down the line) Salary: £30,000 - £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. This is a great opportunity for someone ready to step up into a leadership role while still remaining technically involved on a day-to-day basis. You'll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role: Act as the first point of escalation for 1st and 2nd Line support issuesLead from the front by actively handling support tickets across the Microsoft stackMentor and support the development of a junior engineerAssist with workload management, prioritisation, and service desk efficiencyDeliver excellent customer service and maintain strong client relationshipsContribute to continuous improvement of processes and documentation What We're Looking For: Proven experience working within an MSP environment (essential)Strong 1st / 2nd Line support experience across Microsoft technologiesPrevious mentoring or leadership experience (formal or informal)Excellent communication and organisational skillsA proactive, hands-on approach with a willingness to lead by exampleFull UK driving licence and access to a vehicle (essential)Must be based locally to Whalley What's On Offer: Salary of £30,000 - £35,000 depending on experienceClear progression into more senior leadership responsibilitiesHybrid working available after initial onboarding periodSupportive team environment with real input into the service desk function The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Apr 23, 2026
Full time
Role: Service Desk Team Lead Location: Whalley (On-site initially, hybrid available further down the line) Salary: £30,000 - £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. This is a great opportunity for someone ready to step up into a leadership role while still remaining technically involved on a day-to-day basis. You'll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role: Act as the first point of escalation for 1st and 2nd Line support issuesLead from the front by actively handling support tickets across the Microsoft stackMentor and support the development of a junior engineerAssist with workload management, prioritisation, and service desk efficiencyDeliver excellent customer service and maintain strong client relationshipsContribute to continuous improvement of processes and documentation What We're Looking For: Proven experience working within an MSP environment (essential)Strong 1st / 2nd Line support experience across Microsoft technologiesPrevious mentoring or leadership experience (formal or informal)Excellent communication and organisational skillsA proactive, hands-on approach with a willingness to lead by exampleFull UK driving licence and access to a vehicle (essential)Must be based locally to Whalley What's On Offer: Salary of £30,000 - £35,000 depending on experienceClear progression into more senior leadership responsibilitiesHybrid working available after initial onboarding periodSupportive team environment with real input into the service desk function The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
AV/VC Engineer - Audio Visual systems - Video Conferencing - Poly Studio - NEAT Location - Birmingham Day Rate - £350 per day Inside IR35 Working Situation - On-site (5x per week) Contract - 9 Months Overview Responsible for management and support of Audio/Visual systems in Meeting Rooms including monitoring, fault diagnosis/resolution, implementation, integration, commissioning and testing. Key Responsibilities Key role within the AV/VC Product Team in the management and support of the AV Equipment within Meeting Rooms. Daily proactive monitoring/maintenance of AV systems in meeting rooms to ensure functioning correctly. Management and end to end ownership of raised support tickets in Remedy Provide 1st and 2nd line technical support for Audio/Video conferencing issues Manage RMA process with suppliers for faulty/warranty AV equipment. Maintain and manage AV estate equipment/spares across the sites. Implement room moves/changes including decommission/redeployment of AV Systems. Key Skills/Experience Experience assisting with the design, delivery or support of technical systems and infrastructure within a technology environment. Experience of AV systems configuration, installation and certification for enterprise use including but not limited to: Poly Studio X and NEAT codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, Logi Sync, Teams Admin Centre/Pro Portal. Remedy/Service Now. Experience and understanding of networking protocols for connected AV equipment and systems. Understanding of new and emerging technologies and how these may be applied within AV technology projects and products. Awareness of translating project, user and product requirements into implemented technical solutions. Manage adhoc AV Project installations under the guidance of the Unified Comms Product Managers.
Apr 23, 2026
Contractor
AV/VC Engineer - Audio Visual systems - Video Conferencing - Poly Studio - NEAT Location - Birmingham Day Rate - £350 per day Inside IR35 Working Situation - On-site (5x per week) Contract - 9 Months Overview Responsible for management and support of Audio/Visual systems in Meeting Rooms including monitoring, fault diagnosis/resolution, implementation, integration, commissioning and testing. Key Responsibilities Key role within the AV/VC Product Team in the management and support of the AV Equipment within Meeting Rooms. Daily proactive monitoring/maintenance of AV systems in meeting rooms to ensure functioning correctly. Management and end to end ownership of raised support tickets in Remedy Provide 1st and 2nd line technical support for Audio/Video conferencing issues Manage RMA process with suppliers for faulty/warranty AV equipment. Maintain and manage AV estate equipment/spares across the sites. Implement room moves/changes including decommission/redeployment of AV Systems. Key Skills/Experience Experience assisting with the design, delivery or support of technical systems and infrastructure within a technology environment. Experience of AV systems configuration, installation and certification for enterprise use including but not limited to: Poly Studio X and NEAT codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, Logi Sync, Teams Admin Centre/Pro Portal. Remedy/Service Now. Experience and understanding of networking protocols for connected AV equipment and systems. Understanding of new and emerging technologies and how these may be applied within AV technology projects and products. Awareness of translating project, user and product requirements into implemented technical solutions. Manage adhoc AV Project installations under the guidance of the Unified Comms Product Managers.
Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
Apr 23, 2026
Full time
Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Apr 23, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Mac Support Engineer - 6-month contract - London - 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You'll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting room technology Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Zoom Rooms , ensuring meeting spaces are fully operational Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Apr 22, 2026
Contractor
Mac Support Engineer - 6-month contract - London - 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You'll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting room technology Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Zoom Rooms , ensuring meeting spaces are fully operational Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
CPS Group (UK) Limited
Port Talbot, West Glamorgan
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: 19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi on (phone number removed) and (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Apr 22, 2026
Contractor
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: 19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi on (phone number removed) and (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: £19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Apr 21, 2026
Contractor
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: £19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
We are currently working with a Cambridge-based technology company that is looking to add an experienced IT Infrastructure Engineer to their team on a full-time, permanent basis. Key responsibilities will include: Act as the main point of contact for 1st / 2nd line support issues. Oversee and develop the companies existing infrastructure. Management of networks and cloud-based infrastructure Support with security and compliance policies. Assist with ranging IT projects including new tools and system implemenations. Help with managing suppliers and equipment procurement. The Successful candidate will have: 3+ years experience in a similar role supporting cloud-based infrastructure position. Experinece with RedHat, Linux and windows systems. Degree qualified in Engineer/Physical Science or similar field. Strong attention to detail. Experience with supporting on security best practises. Strong understanding of VPNs, Ipv4 and DNS. Experience acting as main point of contact for 1st and 2nd line issues. If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Apr 21, 2026
Full time
We are currently working with a Cambridge-based technology company that is looking to add an experienced IT Infrastructure Engineer to their team on a full-time, permanent basis. Key responsibilities will include: Act as the main point of contact for 1st / 2nd line support issues. Oversee and develop the companies existing infrastructure. Management of networks and cloud-based infrastructure Support with security and compliance policies. Assist with ranging IT projects including new tools and system implemenations. Help with managing suppliers and equipment procurement. The Successful candidate will have: 3+ years experience in a similar role supporting cloud-based infrastructure position. Experinece with RedHat, Linux and windows systems. Degree qualified in Engineer/Physical Science or similar field. Strong attention to detail. Experience with supporting on security best practises. Strong understanding of VPNs, Ipv4 and DNS. Experience acting as main point of contact for 1st and 2nd line issues. If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
