48 jobs found

Microsoft AI Copilot Consultant (Contract) - Azure AI Foundry / Copilot Studio Location: UK (Remote with occasional travel) Contract Length: Initial 2 months (likely extension) Start Date: 1st May (ASAP) Day Rate: 550- 650 per day (DOE) IR35 Status: TBC (Commercial engagement - likely Outside, subject to assessment) Overview We are supporting a customer who requires an experienced Microsoft AI Copilot Consultant to lead the rapid design and deployment of AI-powered solutions using Microsoft's latest Copilot and Azure AI stack. This is a fast-moving engagement with an immediate start, ideal for someone who can quickly get up to speed and deliver value in a short timeframe. Key Responsibilities Design and implement AI solutions using Microsoft Copilot Studio Build and deploy intelligent agents leveraging Azure AI Foundry Develop and configure Copilot agents for business use cases Integrate AI solutions into existing Microsoft ecosystem (M365, Dynamics, Azure) Work closely with stakeholders to gather requirements and translate into AI-driven solutions Deliver rapid prototyping and iterative improvements Ensure best practices around security, governance, and scalability Required Experience Hands-on experience with Microsoft Copilot / Copilot Studio Proven experience building AI agents using Azure AI / Azure OpenAI services Experience with prompt engineering, LLM orchestration, and agent workflows Solid understanding of Microsoft Azure ecosystem Experience integrating AI into enterprise environments Ability to work in fast-paced, delivery-focused projects Desirable Skills Experience with Power Platform (Power Automate, Power Apps) Knowledge of RAG (Retrieval-Augmented Generation) architectures Familiarity with enterprise data security and compliance in AI solutions Previous consulting or client-facing delivery experience Working Pattern Primarily remote (UK-based) Occasional travel may be required Must be available for some late afternoon meetings (typically 4:00pm - 5:30pm UK time ) to collaborate with US stakeholders Interested? If this role sounds like you, then why are you still reading?! APPLY NOW!

Senior / Lead Full Stack Developer Our award-winning, global client based in East Anglia is seeking an experienced Senior / Lead Full Stack Developer to join their growing team. The successful candidate will have a minimum of 6 years' hands-on development experience , including at least 12 months mentoring or leading junior engineers . Key technical skills include: Frontend: ReactJS, Next.js, modern UI principles. Backend: Node.js, ASP.NET (C#), Spatial Data Languages: JavaScript (ES6+), TypeScript, C# Databases: SQL Server, PostgreSQL, MongoDB. APIs: RESTful, GraphQL. Testing: Jest or similar frameworks. Cloud Infrastructure: DevOps/AWS/Github/Jira/Confluence/M365 Additional Requirements Excellent written and verbal communication skills Must be eligible to live and work in the UK without restrictions What's on Offer Hybrid working model Competitive salary Attractive benefits package Please note: Only candidates who meet all of the above criteria will be considered for this role.

IT Systems Engineer - MS Cloud, Datacentre & Cloud Applications Location: London, City (off-site datacentre access required) Salary: £60,000pa + Benefits + Hybrid Working Role Overview: The IT Systems Engineer will play a key role in supporting and improving cloud, datacentre and enterprise systems across a fast-moving technology environment. This role will act as a senior escalation point within the support function, working closely with internal teams, vendors and project stakeholders to ensure high availability, security and performance of core IT services. Key Accountabilities: Cloud and Datacentre Infrastructure Cloud and Datacentre Applications PLEASE NOTE: Additional Requirements: Candidates must be London-based or within reasonable travel distance due to the requirement to access datacentres, on-call rota including out-of-hours call-outs for critical infrastructure incidents. Key Responsibilities: Skills, Experience & Qualifications: Essential: Strong experience in supporting enterprise IT infrastructure in a 3rd line or senior support capacity. Microsoft 365 and Azure administration experience. Solid knowledge of networking, security principles and ITIL-based service delivery. Strong troubleshooting, documentation and stakeholder communication skills. A proactive, adaptable team player comfortable working across a broad technical estate. Desirable: Microsoft certifications (M365, Endpoint, Security, Azure). Linux and networking certifications (eg MCSE, Linux, CCNA). Time to step up and rise above your peers - Call Experis IT

Senior / Lead Full Stack Developer Our award-winning, global client based in Surrey is seeking an experienced Senior / Lead Full Stack Developer to join their growing team. The successful candidate will have a minimum of 6 years' hands-on development experience , including at least 12 months mentoring or leading junior engineers . Key technical skills include: Frontend: ReactJS, Next.js, modern UI principles. Backend: Node.js, ASP.NET (C#), Spatial Data Languages: JavaScript (ES6+), TypeScript, C# Databases: SQL Server, PostgreSQL, MongoDB. APIs: RESTful, GraphQL. Testing: Jest or similar frameworks. Cloud Infrastructure: DevOps/AWS/Github/Jira/Confluence/M365 Additional Requirements Excellent written and verbal communication skills Must be eligible to live and work in the UK without restrictions What's on Offer Hybrid working model Competitive salary Attractive benefits package Please note: Only candidates who meet all of the above criteria will be considered for this role.

Job title : Senior IT Support Engineer Location : Bath - Fully Onsite Salary: £35,000 - £50,000 Start date : ASAP Working hours : 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially. Essentials - Senior IT Support Technician: MSP experience Active Directory and Azure AD M365 Hardware deployment Intune Scripting Knowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual Desktop Other MDM tools Printer deployment Networking PowerShell Certifications If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.

Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands-on delivery, and stakeholder engagement. You'll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead and escalation point for complex Modern Workplace projects Run discovery and design workshops with business and technical stakeholders Define and implement governance, security and compliance frameworks, particularly around Teams, guest access and data protection Develop secure Power Platform solutions (Canvas and Model-driven apps, flows and integrations) Lead or contribute to large-scale SharePoint and M365 migrations Produce solution designs, documentation and handover materials Expertise in Power Platform and Dataverse [PL 600 or PL 900 or similar certifications desirable] with recent experience of designing, documenting, and delivering complex digital solutions. Undertake development of customising Dataverse, canvas apps, API integrations with 3rd party systems. Any experience with AI, automation and digital service design principles Work closely with the wider team such as BA's, PM's and engineers to ensure the products meet business requirements. Good stakeholder engagement skills. Experience Experience with PowerApps, Power Automate ecosystems, MS tenants, Purview, Azure, the whole Microsoft Office 365 suite and associated products. Solution Delivery: Design and implement solutions using Power Apps, Power Automate, Dataverse, SharePoint Online, Teams and Power BI. Developed and deployed Power Apps (Canvas & Model-driven) and Power Automate Flows to improve operational processes, automate reporting and streamline approvals. Experience of design, roadmaps, architecture, any experience with architectural frameworks such as TOGAF. Ability to work independently as well as part of a wider team. This person needs to be very good when dealing with stakeholders, good communication skills and writing skills. Any certifications such as, PL-900: Microsoft Power Platform Fundamentals, MS-900: Microsoft 365 Fundamentals, MS-700: Managing Microsoft Teams, AZ-900: Microsoft Azure Fundamentals, SC-900: Microsoft Security, Compliance, and Identity Fundamentals This role can be based in any one of the following locations or close to such as London, Cardiff, Manchester, Leeds, Birmingham or Glasgow. This is a hybrid role with 2 days a week in the office. The role is a 20-month FTC with full benefits such as 28 days annual leave plus bank holidays, very strong pension, salary sacrifice options for cycles, home technology, gym membership, and electric vehicles. Salary ranges from £60,000 - £70,000 depending on experience. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Job Description: Infrastructure Engineer - We are looking for an experienced Infrastructure engineer to join this public sector organisation to deliver specialist 3rd/4th line support for key technologies including databases, storage, applications, backup and the wider server estate. You will also be required to support the implementation and design of new applications, infrastructure and database solutions. Proactively monitoring overall system performance and technical feedback into the Architectural team is also a key element. Tasks and Responsibilities Technical Support: Ensure availability and performance of infrastructure, applications, platforms, and databases, including data centres, storage, Servers, and backups. Confidentiality and Security: Maintain the confidentiality, security, and integrity of the infrastructure. Incident Management: Facilitate incident, configuration, availability, capacity, continuity, and release management. Strategic Support: Assist the DDaT Infrastructure Manager with strategic direction and contribute to Roadmaps and Technical Strategy. Skills and Experience Microsoft certified qualification Demonstrable significant experience in a 3rd/4th line infrastructure support role VMWare Products configuration and performance management Backup technology configuration and performance management Working with the Architect team to design and configure on-prem and cloud-based solutions for both infrastructure and applications Experience of supporting server deployments activities through a development, design, test and implementation life cycle Enterprise storage solutions such as Dell Isilon or similar Significant demonstrable experience of operating at a 3rd/4th line role in an IT environment ITIL for incident, problem and change management In depth knowledge of Microsoft Server PowerShell Scripting In-depth knowledge of M365 Exchange Online, Teams and Intune Virtualisation technologies such as Citrix or similar £53688/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website

Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help them deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience: 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN / LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Centre (e.g. MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016 / 2019 / 2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support. Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.

Job title : Senior IT Support Engineer Location : Bath - Fully Onsite Salary: £35,000 - £40,000 Start date : ASAP Working hours : 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially. Essentials - Senior IT Support Technician: MSP experience Active Directory and Azure AD M365 Intune Scripting Knowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual Desktop Other MDM tools Networking Certifications PowerShell If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.

The role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change This is not an ordinary engineering role click apply for full job details

IT Infrastructure Manager - Hands On - On-Site Location: Southend-on-Sea. On-Site 5 days a week Salary: Circa £60,000 + benefits Are you an Infrastructure Manager who enjoys staying close to the tech while leading a team? This is a hands-on leadership role within a growing organisation where you'll take ownership of core infrastructure, lead a small team, and play a key role in modernisation and cloud migration initiatives. The Opportunity This is a newly created role due to growth, offering the chance to take ownership of a global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real autonomy and visibility across the organisation. Key Responsibilities Lead and manage a small infrastructure team (circa 3 engineers) plus offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate with wider IT and business teams to ensure a stable, secure environment What We're Looking For Proven experience managing multi-site infrastructure environments (5+ locations, ideally global) Strong background across on-prem and cloud infrastructure (Azure/M365) Hands-on approach to incident and problem management - not purely a delegator Experience leading teams and managing third-party/offshore resource Strong understanding of networking, virtualisation, and enterprise systems Ability to balance operational support with project delivery Key Traits Strong ownership mindset - sees issues through to resolution Comfortable working in a fast-paced, evolving environment Strong communication skills across technical and non-technical stakeholders Proactive, organised, and solutions-focused Additional Info This is an ON-SITE role. 5 days a week onsite in Southend on Sea. Occasional international travel Time off in lieu for out-of-hours work Why Join? Opportunity to step into a high-impact leadership role with real ownership Blend of hands-on technical work and team leadership Involvement in cloud migration and infrastructure transformation projects Stable business with a global footprint and growing IT function Apply now or get in touch for a confidential discussion to learn more about the role and long-term progression opportunities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

I'm currently recruiting for a Collaboration & Identity Manager to join a well-established organisation undergoing significant technology transformation. This is a hands-on leadership role where you'll own the strategy, design, and delivery of collaboration and identity services across the business. Key Responsibilities Lead and evolve Microsoft 365, Teams, and identity platforms Define and deliver technology roadmaps and strategy Drive secure, cloud-first solutions (Zero Trust) Manage and develop a team of engineers Act as escalation point for complex technical issues Work closely with architecture and business stakeholders What We're Looking For Strong experience with M365 (Exchange Online, Teams) Expertise in Identity & Access Management (IAM / Azure AD / Entra ID) Background in cloud security and solution design Proven team leadership experience Ability to engage with both technical and non-technical stakeholders

Lead M365 Engineer (Microsoft 365, Intune, Entra ID, Defender) - great mix of projects and BAU work! Hybrid role - 2-3 days per week in the office. A Lead M365 Engineer is required by a modern, cloud-first Professional Services firm operating entirely in a Microsoft 365 E5 environment. This is a hands-on role where you'll take ownership of the M365 platform, driving improvements across identity, endpoint management, and security. You'll be joining a small, high-performing team as a Lead M365 Engineer where your input genuinely shapes decisions. What you'll need: Strong Microsoft 365/M365 experience within a E5 environment Hands-on expertise with Entra ID, Intune (Autopilot, MDM/MAM), and Microsoft Defender Scripting/automation using PowerShell and/or Graph API ITIL process experience Endpoint management across Windows 11 (MacOS/Jamf beneficial) and experience supporting junior team members As a Lead M365 Engineer you'll be fully supported with training and certifications, while gaining direct exposure to Microsoft Defender and working closely with Cyber Engineers. This is a great opportunity to work in a more security-focused role if you want to! Day to day, you'll: Act as a Lead M365 Engineer, focusing on deployment, optimisation, and support of Microsoft cloud services including Entra ID, Exchange Online, SharePoint, Teams, and Intune Work with more juior team member to coach and mentor them. Handle a mix of M365 Projects, as well as some BAU support What's on offer: £50,000 - £55,000 + 10% bonus Hybrid working (2-3 days Manchester) Cloud-only Microsoft environment - no Legacy tech Hands-on Microsoft Defender experience Strong training and certification support Clear progression into security or senior roles High-impact role in a small team If you're an M365 Senior Engineer looking for more ownership, modern tech, and a clear progression path-get in touch now.

Head of Cloud Platforms Salary: up to £95,000 Contract: Permanent We are working on behalf of our client to recruit a Head of Cloud Platforms. This is a senior leadership role sitting within the IT department, reporting to the Director of Infrastructure & Operations. The Role You will lead the Cloud Platform and Integration teams, taking ownership of the strategic direction and day-to-day management of cloud platforms (AWS & Azure), DevOps tooling, and systems integration (middleware). You will define the long-term technical roadmap, oversee CI/CD pipelines and infrastructure-as-code (IaC), and ensure platforms are secure, reliable, and cost-effective. Working closely with software development, infrastructure, cyber security, and business teams, you will align platform engineering with the wider digital strategy, drive automation, and act as a technical leader and mentor across their team. Key Responsibilities: Lead and manage the Cloud Platform and Integration teams, ensuring effective collaboration and delivery Define and implement cloud architecture, automation strategies, and CI/CD pipelines across AWS, Azure, and M365 Drive adoption of IaC and automated deployment processes Oversee systems integration architecture, ensuring compatibility and performance across cloud, on-premises, and hybrid environments Lead incident response, disaster recovery planning, and BCP/DR testing Monitor platform performance and establish KPIs and SLAs for availability, security, and uptime Lead security audits, risk assessments, and vulnerability management, working alongside Cyber Security teams Mentor senior technical leads and support their professional development Engage with stakeholders to translate business requirements into technical solutions Evaluate new tools and technologies to improve infrastructure efficiency and scalability Skills and Experience Required: Deep knowledge of AWS (EC2, VPC, RDS, S3, CloudFront, Route 53, IAM, CloudWatch, EKS) and Microsoft Azure Experience managing and delivering within multi-cloud environments Hands-on experience with CI/CD pipelines and GitOps practices (e.g. Jenkins, Bitbucket, Terraform) Experience deploying and maintaining Linux systems (Ubuntu, CentOS, RHEL, Amazon Linux) Knowledge of containerisation technologies including Docker and Kubernetes Experience with middleware technologies, including AWS SQS/SNS and API Gateway Scripting skills in Bash and/or Python Proven experience managing technical teams and providing clear direction Strong communication skills, with the ability to present technical information to varied audiences James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Job Title: IT Support Engineer Location: Birmingham Salary: £32,000 - £37,000 We have an immediate need for an IT Support Engineer to join our client, a Technology Managed Services business based in North Birmingham. As IT Support Engineer, working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad hoc, and project-related administrative tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd Line support for supplied solutions. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT, networking, virtualisation, M365 and Azure at 2nd Line Level. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £32,000 and £37,000 depending on experience, along with an enhanced employee benefits programme. To apply for this role as IT Support Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.

We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

JOB: 2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support Engineer to join their close-knit team. This is a hands-on role supporting a wide range of SME clients, with a strong emphasis on Microsoft 365 environments, cloud-first infrastructure, and proactive support delivery. You ll act as a key escalation point from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint Online Teams Azure AD / Entra ID Manage and resolve tickets through to completion within agreed SLAs Perform user administration (onboarding, offboarding, permissions, licensing) Assist with M365 migrations, tenant builds, and ongoing optimisation Work on security best practices (MFA, conditional access, basic compliance) Troubleshoot networking issues (DNS, DHCP, VPN, connectivity) Maintain clear documentation and contribute to knowledge base articles Deliver excellent customer service in line with a personable, client-first MSP approach Skills & Experience required for the role of 2nd Line Support Engineer 2 4 years experience in an MSP or IT support environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP/IP, DNS, DHCP) Experience with Intune / MDM is highly desirable Exposure to backup solutions, antivirus, and endpoint security tools Familiarity with ticketing systems and SLA-driven environments Excellent troubleshooting and communication skills Desirable Microsoft certifications (MS-900, AZ-900, MS-102 etc.) but not essential with plenty of hands on experience or self learning/interest Experience with SharePoint migrations or Teams deployments Support Intune / endpoint management and device configuration Basic exposure to Azure infrastructure Previous experience supporting multiple external clients What s on Offer • Join a modern, growing MSP with a strong reputation for service • Exposure to a wide variety of technologies and client environments • Friendly, collaborative culture with real progression opportunities for the right person who will help us to grow Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.

We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.