Adecco are pleased to be recruiting for a SharePoint Developer to work within Southern Water Location: Durrington, hybrid Contract Type: Permanent Hours: 37 hours per week, Monday to Friday Salary: 40,000 - 50,000 per annum Are you ready to shape the future of digital collaboration and content management? About the role Southern Water is undergoing an exciting IT transformation, redefining how we deliver IT support and services. As part of this journey, our Enterprise Content Management (ECM) team is expanding its capabilities and resilience. This role sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You'll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible for: Develop and maintain templated SharePoint sites and solutions based on business requirements. Implement new releases of SharePoint applications, including configuration, testing, and integration. Provide 2nd line support for SharePoint applications and assume administrator responsibilities for SharePoint Online. Support ECM / Power Platform Centre of Excellence and company archive solutions. Assist in producing specifications and designs for SharePoint applications aligned with enterprise architecture. Implement mechanisms for structured and unstructured information storage and access. Develop and execute test schedules to ensure quality of deployed solutions. Liaise with integration teams and suppliers during development and implementation phases. Analyse business needs and create lean processes for Enterprise Content Management. Ensure robust documentation and support for new and upgraded applications. Additional Requirements specific to the role Strong experience in SharePoint Online administration and development. Familiarity with M365 stack, Power Platform, and ECM principles. Ability to create technical documentation and deliver user training. What you'll bring to the role: Proven experience in SharePoint development and support. Strong understanding of enterprise content management and collaboration tools. Excellent problem-solving and stakeholder engagement skills. Ability to work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With 7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 11, 2026
Full time
Adecco are pleased to be recruiting for a SharePoint Developer to work within Southern Water Location: Durrington, hybrid Contract Type: Permanent Hours: 37 hours per week, Monday to Friday Salary: 40,000 - 50,000 per annum Are you ready to shape the future of digital collaboration and content management? About the role Southern Water is undergoing an exciting IT transformation, redefining how we deliver IT support and services. As part of this journey, our Enterprise Content Management (ECM) team is expanding its capabilities and resilience. This role sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You'll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible for: Develop and maintain templated SharePoint sites and solutions based on business requirements. Implement new releases of SharePoint applications, including configuration, testing, and integration. Provide 2nd line support for SharePoint applications and assume administrator responsibilities for SharePoint Online. Support ECM / Power Platform Centre of Excellence and company archive solutions. Assist in producing specifications and designs for SharePoint applications aligned with enterprise architecture. Implement mechanisms for structured and unstructured information storage and access. Develop and execute test schedules to ensure quality of deployed solutions. Liaise with integration teams and suppliers during development and implementation phases. Analyse business needs and create lean processes for Enterprise Content Management. Ensure robust documentation and support for new and upgraded applications. Additional Requirements specific to the role Strong experience in SharePoint Online administration and development. Familiarity with M365 stack, Power Platform, and ECM principles. Ability to create technical documentation and deliver user training. What you'll bring to the role: Proven experience in SharePoint development and support. Strong understanding of enterprise content management and collaboration tools. Excellent problem-solving and stakeholder engagement skills. Ability to work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With 7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are looking to recruit an experienced Microsoft Support Engineer who is capable of providing 1st and ideally 2nd line support. You will need to be able to demonstrate practical experience of supporting Azure, Active Directory, Exchange on Line and the M365 suite. This is a hybrid role with an expectation of 3 days per week in the office in Central London. In addition to the technical experience, the real key to being a success in this role is having excellent business / user facing skills. You will be someone who is hungry to learn and develop. This role is working in an environment where you will need to be adaptable and flexible. You will be in an environment where you will receive excellent training and mentoring. You will be joining a rapidly growing organisation which has excellent opportunities to develop both your capabilities and career. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Jul 11, 2026
Full time
We are looking to recruit an experienced Microsoft Support Engineer who is capable of providing 1st and ideally 2nd line support. You will need to be able to demonstrate practical experience of supporting Azure, Active Directory, Exchange on Line and the M365 suite. This is a hybrid role with an expectation of 3 days per week in the office in Central London. In addition to the technical experience, the real key to being a success in this role is having excellent business / user facing skills. You will be someone who is hungry to learn and develop. This role is working in an environment where you will need to be adaptable and flexible. You will be in an environment where you will receive excellent training and mentoring. You will be joining a rapidly growing organisation which has excellent opportunities to develop both your capabilities and career. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Solution Design team The Solutions Support Consultant will support the Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on Managed Service Provider (MSP) offerings. The role is largely desk-based and involves working closely with Account Managers, senior Solution Consultants, and technical teams to develop high-quality, commercially viable solutions leveraging Microsoft 365, Azure, and complementary platforms. Additionally, you will be responsible for: • Learning the full Opus IT product portfolio • Supporting Account Managers with proposals, solution overviews, high-level designs, and related documentation that effectively communicates customer requirements and recommended solutions • Preparing the technical detail for customer meetings, presentations, and bids, ensuring all aspects and methods are clearly articulated • Supporting customer engagements, including meetings, workshops, and solution presentations, presenting ideas in a structured and professional manner • Building positive relationships with customers, sales teams, and internal technical stakeholders is key to developing effective and cohesive solutions • Keeping up to date with manufacturer and supplier updates and holding necessary targeted agreed accreditations Salary £47-£52k Hybrid working - Based on a Wednesday in Reigate with occasional additional visit to office/client site The talents we are excited to see You will have the following experience/skills: • Min 3 years experience in the IT industry as a delivery engineer • Microsoft certified in M365 and Azure ecosystem • Experience with Acronis, Microsoft Defender, Mimecast and N-able • Knowledge of Cloud computing solutions (Azure, VMWare, Hyper-V) • Low-Level Data Networking design experience (LAN/WAN) • Experience with data networking security (ACL, firewall rules) • Some experience in a Presales / Consultant role, designing solutions and scoping support for M365 environments • Experience of escalating to manufacturers when required, working closely with them until successful resolution • Able to demonstrate focused customer care skills, both on site and remotely • Strong written skills are essential for producing clear, concise, and high-quality documentation, including proposals and solution summaries • Active listening skills are critical to accurately understand requirements and respond effectively to queries • Ability to work well in teams and an organised self-starter • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Jul 11, 2026
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Solution Design team The Solutions Support Consultant will support the Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on Managed Service Provider (MSP) offerings. The role is largely desk-based and involves working closely with Account Managers, senior Solution Consultants, and technical teams to develop high-quality, commercially viable solutions leveraging Microsoft 365, Azure, and complementary platforms. Additionally, you will be responsible for: • Learning the full Opus IT product portfolio • Supporting Account Managers with proposals, solution overviews, high-level designs, and related documentation that effectively communicates customer requirements and recommended solutions • Preparing the technical detail for customer meetings, presentations, and bids, ensuring all aspects and methods are clearly articulated • Supporting customer engagements, including meetings, workshops, and solution presentations, presenting ideas in a structured and professional manner • Building positive relationships with customers, sales teams, and internal technical stakeholders is key to developing effective and cohesive solutions • Keeping up to date with manufacturer and supplier updates and holding necessary targeted agreed accreditations Salary £47-£52k Hybrid working - Based on a Wednesday in Reigate with occasional additional visit to office/client site The talents we are excited to see You will have the following experience/skills: • Min 3 years experience in the IT industry as a delivery engineer • Microsoft certified in M365 and Azure ecosystem • Experience with Acronis, Microsoft Defender, Mimecast and N-able • Knowledge of Cloud computing solutions (Azure, VMWare, Hyper-V) • Low-Level Data Networking design experience (LAN/WAN) • Experience with data networking security (ACL, firewall rules) • Some experience in a Presales / Consultant role, designing solutions and scoping support for M365 environments • Experience of escalating to manufacturers when required, working closely with them until successful resolution • Able to demonstrate focused customer care skills, both on site and remotely • Strong written skills are essential for producing clear, concise, and high-quality documentation, including proposals and solution summaries • Active listening skills are critical to accurately understand requirements and respond effectively to queries • Ability to work well in teams and an organised self-starter • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Jul 10, 2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Jul 10, 2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation. This is the most important role. Immediate start We need an established senior architect who can take ownership of architecture across the Identity service. This must be someone with real technical leadership, not a slideware/governance-only architect. They need to guide the team, take accountability and get into the detail when required. Strong enterprise IAM experience is essential. Exposure to SailPoint, Okta, NetIQ/OpenText, Microsoft Entra or similar IAM platforms would be relevant. NetIQ is useful but not a deal-breaker. The candidate must be credible with engineers, architects, data specialists, Service Operations and senior stakeholders. They should be comfortable across schemas, data flows, APIs, microservices, identity life cycle, integrations, platform configuration and live-service supportability. Look for Established senior/lead architect profile Strong enterprise IAM experience Secure government/public sector/regulated experience Technical depth across identity platforms, integrations, schemas and APIs Ability to simplify complex platforms and make pragmatic decisions Credibility with engineers and senior stakeholders
Jul 09, 2026
Full time
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation. This is the most important role. Immediate start We need an established senior architect who can take ownership of architecture across the Identity service. This must be someone with real technical leadership, not a slideware/governance-only architect. They need to guide the team, take accountability and get into the detail when required. Strong enterprise IAM experience is essential. Exposure to SailPoint, Okta, NetIQ/OpenText, Microsoft Entra or similar IAM platforms would be relevant. NetIQ is useful but not a deal-breaker. The candidate must be credible with engineers, architects, data specialists, Service Operations and senior stakeholders. They should be comfortable across schemas, data flows, APIs, microservices, identity life cycle, integrations, platform configuration and live-service supportability. Look for Established senior/lead architect profile Strong enterprise IAM experience Secure government/public sector/regulated experience Technical depth across identity platforms, integrations, schemas and APIs Ability to simplify complex platforms and make pragmatic decisions Credibility with engineers and senior stakeholders
Qualient Technology Solutions UK Limited
Corsham, Wiltshire
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation.
Jul 09, 2026
Full time
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation.
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
The Role A growing engineering-focused business is looking for a hands-on Digital Systems Manager to take ownership of its digital landscape and play a key role in embedding AI and automation into day-to-day operations . This is not a traditional IT management role. It sits at the intersection of technology and operations , with a strong emphasis on building practical solutions using Microsoft 365 and Power Platform . You'll be responsible for shaping how the business uses its systems - from ERP and data flows through to AI-enabled workflows and automation - while remaining actively involved in delivery. What You'll Be Doing Designing and building Power Apps and Power Automate solutions to streamline workflows Embedding AI capabilities (e.g. Copilot, AI-assisted tools) into business processes Supporting and evolving an ERP implementation , ensuring it reflects real operational needs Driving systems integration across M365, ERP and other platforms Developing reporting and data visibility to support decision-making Leading the adoption of automation and AI across the business Working closely with operational teams to improve how systems are used day-to-day What We're Looking For Strong hands-on experience with Power Platform (Power Apps / Power Automate) Solid understanding of the Microsoft 365 ecosystem (SharePoint, Teams, etc.) Experience building automations and improving business processes Exposure to AI tools or features (e.g. Copilot, AI Builder, or similar) A systems mindset - understanding how tools, data and workflows connect Comfortable taking ownership and working directly with stakeholders
Jul 09, 2026
Full time
The Role A growing engineering-focused business is looking for a hands-on Digital Systems Manager to take ownership of its digital landscape and play a key role in embedding AI and automation into day-to-day operations . This is not a traditional IT management role. It sits at the intersection of technology and operations , with a strong emphasis on building practical solutions using Microsoft 365 and Power Platform . You'll be responsible for shaping how the business uses its systems - from ERP and data flows through to AI-enabled workflows and automation - while remaining actively involved in delivery. What You'll Be Doing Designing and building Power Apps and Power Automate solutions to streamline workflows Embedding AI capabilities (e.g. Copilot, AI-assisted tools) into business processes Supporting and evolving an ERP implementation , ensuring it reflects real operational needs Driving systems integration across M365, ERP and other platforms Developing reporting and data visibility to support decision-making Leading the adoption of automation and AI across the business Working closely with operational teams to improve how systems are used day-to-day What We're Looking For Strong hands-on experience with Power Platform (Power Apps / Power Automate) Solid understanding of the Microsoft 365 ecosystem (SharePoint, Teams, etc.) Experience building automations and improving business processes Exposure to AI tools or features (e.g. Copilot, AI Builder, or similar) A systems mindset - understanding how tools, data and workflows connect Comfortable taking ownership and working directly with stakeholders
Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Jul 09, 2026
Full time
Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Jul 09, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Jul 08, 2026
Full time
Infrastructure Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green), or Uxbridge. This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge. Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028. You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. Salary: £35,663 per annum Vacancy Type: Permanent Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we d love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embraces new technologies to deliver the right solution Has a strong willingness to continually develop and learn To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Reports to: Head of Service Desk Hours: 40hrs per week, which will include a rota & night shifts. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. The ideal candidate should be driven, collaborative, and supportive to both internal staff, and the clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the internal monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various devices via policy, and daily checks. Ensure daily compliance with application stack and security baselines. Manage the zero-touch Autopilot deployment process, identifying efficiency gains Monitor usage & availability via the internal monitoring platform. Report on endpoint coverage and compliance. Automation Champion the development of automation across the client estate. Script, using PowerShell, to reduce complexity and increase productivity across the Microsoft environment. Develop smoother, more efficient ways of working. Backup Management Working with SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings and collaborate with stakeholders to define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Ensure compliance and documentation remain constant, based on industry standards and organisation expectations Proactive & Continuous Upgrade Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk Ticketing & Service Requests Ticket handling and identification Ticket Categorisation and prioritisation Investigation & diagnosis Escalate/Reassign tickets with internal and external stakeholders Develop KB solutions Ticket resolutions Complaint Handling Qualifications and Skills Bachelor's degree in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills.
Jul 08, 2026
Full time
IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Reports to: Head of Service Desk Hours: 40hrs per week, which will include a rota & night shifts. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. The ideal candidate should be driven, collaborative, and supportive to both internal staff, and the clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the internal monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various devices via policy, and daily checks. Ensure daily compliance with application stack and security baselines. Manage the zero-touch Autopilot deployment process, identifying efficiency gains Monitor usage & availability via the internal monitoring platform. Report on endpoint coverage and compliance. Automation Champion the development of automation across the client estate. Script, using PowerShell, to reduce complexity and increase productivity across the Microsoft environment. Develop smoother, more efficient ways of working. Backup Management Working with SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings and collaborate with stakeholders to define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Ensure compliance and documentation remain constant, based on industry standards and organisation expectations Proactive & Continuous Upgrade Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk Ticketing & Service Requests Ticket handling and identification Ticket Categorisation and prioritisation Investigation & diagnosis Escalate/Reassign tickets with internal and external stakeholders Develop KB solutions Ticket resolutions Complaint Handling Qualifications and Skills Bachelor's degree in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills.
Job Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise will ensure that new and existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key Responsibilities: Lead Application Integration: Oversee the technical onboarding of applications from design to BAU support. Secure Integrations: Design and implement integrations with corporate services, including Entra ID/Active Directory and SSO (SAML, OIDC, OAuth). Collaborate with Stakeholders: Understand functional requirements and translate them into practical technical designs. Ensure Monitoring: Integrate applications with internal monitoring and support processes before go-live. SSO Support: Implement and support SSO integrations via Entra ID, managing app registrations and troubleshooting. Apply Security Controls: Enforce organizational standards, including Conditional Access, MFA, and secure account management. Support Security Assurance: Assist in architecture reviews, supplier security assessments, and remediation actions. Operational Artefacts: Produce and maintain support models, runbooks, and onboarding checklists. Technical Escalation Point: Act as a go-to for complex incidents related to authentication and access. Collaboration Across Teams: Work with platform teams to deliver cohesive solutions. Continuous Improvement: Identify and propose enhancements for integration and operational processes. Essential Skills & Experience: Strong experience with Microsoft Entra ID (Azure AD), including SSO and app registrations. Proficiency in Conditional Access/MFA design and operational troubleshooting. Understanding of identity governance concepts (RBAC, least privilege). Expertise in integrating SaaS platforms within regulated environments. Exceptional troubleshooting skills across authentication flows and related technologies. Nice-to-Have (Highly Desirable): Experience with Cisco Spaces or similar platforms. Familiarity with workplace analytics and data governance. Knowledge of Microsoft 365 services and integration points. Basic scripting/automation skills (PowerShell preferred). Desirable Qualifications: Relevant industry certifications (e.g., Microsoft Identity/Security/Azure fundamentals). ITIL v4 Foundation or equivalent service management certification. Experience with security frameworks like ISO27001 or Cyber Essentials Plus. If you're ready to take your career to the next level and contribute to a leading financial institution, we want to hear from you! Apply now and become a key player in shaping the future of Workplace Technology! Our client is committed to diversity and inclusion and encourages applications from all qualified candidates. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 07, 2026
Contractor
Job Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise will ensure that new and existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key Responsibilities: Lead Application Integration: Oversee the technical onboarding of applications from design to BAU support. Secure Integrations: Design and implement integrations with corporate services, including Entra ID/Active Directory and SSO (SAML, OIDC, OAuth). Collaborate with Stakeholders: Understand functional requirements and translate them into practical technical designs. Ensure Monitoring: Integrate applications with internal monitoring and support processes before go-live. SSO Support: Implement and support SSO integrations via Entra ID, managing app registrations and troubleshooting. Apply Security Controls: Enforce organizational standards, including Conditional Access, MFA, and secure account management. Support Security Assurance: Assist in architecture reviews, supplier security assessments, and remediation actions. Operational Artefacts: Produce and maintain support models, runbooks, and onboarding checklists. Technical Escalation Point: Act as a go-to for complex incidents related to authentication and access. Collaboration Across Teams: Work with platform teams to deliver cohesive solutions. Continuous Improvement: Identify and propose enhancements for integration and operational processes. Essential Skills & Experience: Strong experience with Microsoft Entra ID (Azure AD), including SSO and app registrations. Proficiency in Conditional Access/MFA design and operational troubleshooting. Understanding of identity governance concepts (RBAC, least privilege). Expertise in integrating SaaS platforms within regulated environments. Exceptional troubleshooting skills across authentication flows and related technologies. Nice-to-Have (Highly Desirable): Experience with Cisco Spaces or similar platforms. Familiarity with workplace analytics and data governance. Knowledge of Microsoft 365 services and integration points. Basic scripting/automation skills (PowerShell preferred). Desirable Qualifications: Relevant industry certifications (e.g., Microsoft Identity/Security/Azure fundamentals). ITIL v4 Foundation or equivalent service management certification. Experience with security frameworks like ISO27001 or Cyber Essentials Plus. If you're ready to take your career to the next level and contribute to a leading financial institution, we want to hear from you! Apply now and become a key player in shaping the future of Workplace Technology! Our client is committed to diversity and inclusion and encourages applications from all qualified candidates. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Infrastructure Architect Microsoft / Azure / Cloud / M365 London / Hybrid (3 days) 80,000 - 85,000 + Bonus & Benefits Infrastructure Architect / Microsoft / Azure / Cloud / M365 We're looking for an experienced Infrastructure Architect to help shape and evolve the technology landscape of a global organisation. This is an opportunity to influence infrastructure strategy at enterprise scale, defining architecture that enables innovation while ensuring security, resilience and operational excellence. You'll work with senior technology leaders to establish standards, guide major transformation programmes and help modernise platforms across cloud and on-premise environments. If you enjoy solving complex technical challenges, influencing architectural direction and enabling engineering teams to succeed, we'd love to hear from you. What you'll be doing You'll act as the architectural authority across enterprise infrastructure, including: Defining infrastructure architecture, principles, standards and technology roadmaps Shaping Microsoft Azure and Microsoft 365 strategy across a complex global environment Leading architecture for hybrid cloud, identity, security and resilience Supporting large-scale migration and modernisation programmes Driving Infrastructure as Code, automation and platform engineering best practices Providing architectural governance across cloud and on-premises platforms Helping shape approaches to AI-enabled infrastructure, Microsoft Copilot and emerging Microsoft technologies Influencing cloud cost optimisation (FinOps), operational efficiency and long-term technology strategy Working closely with engineering, cyber security and enterprise applications teams to deliver scalable, secure platforms We're interested in hearing from people who have experience with some of the following: Enterprise infrastructure architecture within complex organisations Microsoft Azure and Microsoft 365 Hybrid cloud and on-premises infrastructure Identity and access management (Entra ID / Azure AD) Infrastructure governance, standards and architectural assurance Cloud migration and transformation programmes Infrastructure automation using Terraform, Bicep or ARM Business continuity, disaster recovery and resilience planning Working with enterprise platforms including Dynamics 365 and Power Platform Professional certifications such as Azure Solutions Architect Expert, TOGAF or FinOps are welcomed, but they're not essential if you've gained equivalent experience through your career. What's on offer A highly visible architecture role with enterprise-wide impact Opportunity to shape long-term cloud and infrastructure strategy Hybrid working based in London Exposure to modern Microsoft technologies, AI initiatives and large-scale transformation programmes A collaborative environment where ideas are encouraged and innovation is valued We know that no candidate ticks every box. Research shows that some people are less likely to apply unless they meet every requirement. If this role excites you but your experience doesn't perfectly match every point above, we'd still encourage you to apply. We'd love to hear about the skills, experience and perspective you could bring. TRIA Recruitment is committed to creating an inclusive recruitment process and welcomes applications from people of all backgrounds, identities and experiences
Jul 07, 2026
Full time
Infrastructure Architect Microsoft / Azure / Cloud / M365 London / Hybrid (3 days) 80,000 - 85,000 + Bonus & Benefits Infrastructure Architect / Microsoft / Azure / Cloud / M365 We're looking for an experienced Infrastructure Architect to help shape and evolve the technology landscape of a global organisation. This is an opportunity to influence infrastructure strategy at enterprise scale, defining architecture that enables innovation while ensuring security, resilience and operational excellence. You'll work with senior technology leaders to establish standards, guide major transformation programmes and help modernise platforms across cloud and on-premise environments. If you enjoy solving complex technical challenges, influencing architectural direction and enabling engineering teams to succeed, we'd love to hear from you. What you'll be doing You'll act as the architectural authority across enterprise infrastructure, including: Defining infrastructure architecture, principles, standards and technology roadmaps Shaping Microsoft Azure and Microsoft 365 strategy across a complex global environment Leading architecture for hybrid cloud, identity, security and resilience Supporting large-scale migration and modernisation programmes Driving Infrastructure as Code, automation and platform engineering best practices Providing architectural governance across cloud and on-premises platforms Helping shape approaches to AI-enabled infrastructure, Microsoft Copilot and emerging Microsoft technologies Influencing cloud cost optimisation (FinOps), operational efficiency and long-term technology strategy Working closely with engineering, cyber security and enterprise applications teams to deliver scalable, secure platforms We're interested in hearing from people who have experience with some of the following: Enterprise infrastructure architecture within complex organisations Microsoft Azure and Microsoft 365 Hybrid cloud and on-premises infrastructure Identity and access management (Entra ID / Azure AD) Infrastructure governance, standards and architectural assurance Cloud migration and transformation programmes Infrastructure automation using Terraform, Bicep or ARM Business continuity, disaster recovery and resilience planning Working with enterprise platforms including Dynamics 365 and Power Platform Professional certifications such as Azure Solutions Architect Expert, TOGAF or FinOps are welcomed, but they're not essential if you've gained equivalent experience through your career. What's on offer A highly visible architecture role with enterprise-wide impact Opportunity to shape long-term cloud and infrastructure strategy Hybrid working based in London Exposure to modern Microsoft technologies, AI initiatives and large-scale transformation programmes A collaborative environment where ideas are encouraged and innovation is valued We know that no candidate ticks every box. Research shows that some people are less likely to apply unless they meet every requirement. If this role excites you but your experience doesn't perfectly match every point above, we'd still encourage you to apply. We'd love to hear about the skills, experience and perspective you could bring. TRIA Recruitment is committed to creating an inclusive recruitment process and welcomes applications from people of all backgrounds, identities and experiences
Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: 30,000 - 35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of 30,000 - 35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
Jul 07, 2026
Full time
Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: 30,000 - 35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of 30,000 - 35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
Infrastructure Engineer Permanent London Hybrid £50,000 Are you a well-rounded infrastructure professional with hands-on experience across both on-premises and cloud environments? This is a standout opportunity to join an esteemed organisation with multiple UK sites and a sizeable remote workforce, where you will take genuine ownership of a diverse technical environment spanning private cloud, networking, security, and endpoint management. As an Infrastructure Engineer, you won't be pigeonholed - this role rewards broad technical capability, a proactive mindset, and the drive to innovate and make a lasting impact. If you thrive on solving complex problems, take pride in long-term solutions over quick fixes, and want recognition for the work you deliver, this could be the perfect next step. Key Responsibilities: Provide endpoint and desktop support, ensuring end users and devices are well managed and issues are resolved with root cause in mind. Administer Microsoft Entra ID (Azure AD), managing identity, authentication, SSO, MFA, and Conditional Access policies. Deploy and manage devices using Microsoft Intune, Endpoint Manager, and Windows Autopilot. Support and maintain the Microsoft 365 environment, including Teams, Exchange Online, and M365 Admin Centre. Manage Windows infrastructure including DNS, DHCP, Group Policy (GPO), WSUS, and domain environments. Maintain network printer support and management across sites. Uphold security best practices, utilising Microsoft Defender and promoting a security-first culture through user education and awareness. Support virtual workload optimisation across a blended on-prem and private cloud infrastructure. Key Requirements: Minimum 3 years' experience in a similar IT Support or Infrastructure Engineer role. Strong infrastructure background with cloud experience - not purely cloud or MSP-focused. Proficiency across Microsoft Entra ID, Intune, Defender, M365, Autopilot, Exchange Online, and Teams administration. Solid understanding of Windows infrastructure, DNS, DHCP, GPO, and WSUS. Awareness of common Entra challenges including sync delays, authentication issues, and licensing limitations. Broad knowledge spanning networking, security, performance, and cloud. Self-driven, inquisitive, and passionate about technology with the ability to talk confidently about areas of genuine interest. Committed to delivering correct, long-term solutions rather than reactive fixes. Infrastructure Engineer Permanent London Hybrid £50,000 Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website. Know someone exceptional for this Infrastructure Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.
Jul 07, 2026
Full time
Infrastructure Engineer Permanent London Hybrid £50,000 Are you a well-rounded infrastructure professional with hands-on experience across both on-premises and cloud environments? This is a standout opportunity to join an esteemed organisation with multiple UK sites and a sizeable remote workforce, where you will take genuine ownership of a diverse technical environment spanning private cloud, networking, security, and endpoint management. As an Infrastructure Engineer, you won't be pigeonholed - this role rewards broad technical capability, a proactive mindset, and the drive to innovate and make a lasting impact. If you thrive on solving complex problems, take pride in long-term solutions over quick fixes, and want recognition for the work you deliver, this could be the perfect next step. Key Responsibilities: Provide endpoint and desktop support, ensuring end users and devices are well managed and issues are resolved with root cause in mind. Administer Microsoft Entra ID (Azure AD), managing identity, authentication, SSO, MFA, and Conditional Access policies. Deploy and manage devices using Microsoft Intune, Endpoint Manager, and Windows Autopilot. Support and maintain the Microsoft 365 environment, including Teams, Exchange Online, and M365 Admin Centre. Manage Windows infrastructure including DNS, DHCP, Group Policy (GPO), WSUS, and domain environments. Maintain network printer support and management across sites. Uphold security best practices, utilising Microsoft Defender and promoting a security-first culture through user education and awareness. Support virtual workload optimisation across a blended on-prem and private cloud infrastructure. Key Requirements: Minimum 3 years' experience in a similar IT Support or Infrastructure Engineer role. Strong infrastructure background with cloud experience - not purely cloud or MSP-focused. Proficiency across Microsoft Entra ID, Intune, Defender, M365, Autopilot, Exchange Online, and Teams administration. Solid understanding of Windows infrastructure, DNS, DHCP, GPO, and WSUS. Awareness of common Entra challenges including sync delays, authentication issues, and licensing limitations. Broad knowledge spanning networking, security, performance, and cloud. Self-driven, inquisitive, and passionate about technology with the ability to talk confidently about areas of genuine interest. Committed to delivering correct, long-term solutions rather than reactive fixes. Infrastructure Engineer Permanent London Hybrid £50,000 Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website. Know someone exceptional for this Infrastructure Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.
IT Support Engineer Manchester 3 months My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. Diagnose and resolve network connectivity and troubleshooting issues. Contribute to technology updates and develop ITIL best practices. Providing support with additional IT projects. IT Support Engineer Experience/Technologies: Understanding of Windows 10/11 operating system Administration and support Microsoft Stack including Office 365 and Intune Administration and support Active Directory Administration and management Using ticketing system to respond to portal requests User support Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jul 07, 2026
Contractor
IT Support Engineer Manchester 3 months My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. Diagnose and resolve network connectivity and troubleshooting issues. Contribute to technology updates and develop ITIL best practices. Providing support with additional IT projects. IT Support Engineer Experience/Technologies: Understanding of Windows 10/11 operating system Administration and support Microsoft Stack including Office 365 and Intune Administration and support Active Directory Administration and management Using ticketing system to respond to portal requests User support Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Infrastructure Architect Microsoft/Azure/Cloud/M365 London/Hybrid (3 days) £80,000 - £85,000 + Bonus & Benefits Infrastructure Architect/Microsoft/Azure/Cloud/M365 We're looking for an experienced Infrastructure Architect to help shape and evolve the technology landscape of a global organisation. This is an opportunity to influence infrastructure strategy at enterprise scale, defining architecture that enables innovation while ensuring security, resilience and operational excellence. You'll work with senior technology leaders to establish standards, guide major transformation programmes and help modernise platforms across cloud and on-premise environments. If you enjoy solving complex technical challenges, influencing architectural direction and enabling engineering teams to succeed, we'd love to hear from you. What you'll be doing You'll act as the architectural authority across enterprise infrastructure, including: Defining infrastructure architecture, principles, standards and technology roadmaps Shaping Microsoft Azure and Microsoft 365 strategy across a complex global environment Leading architecture for hybrid cloud, identity, security and resilience Supporting large-scale migration and modernisation programmes Driving Infrastructure as Code, automation and platform engineering best practices Providing architectural governance across cloud and on-premises platforms Helping shape approaches to AI-enabled infrastructure, Microsoft Copilot and emerging Microsoft technologies Influencing cloud cost optimisation (FinOps), operational efficiency and long-term technology strategy Working closely with engineering, cyber security and enterprise applications teams to deliver scalable, secure platforms We're interested in hearing from people who have experience with some of the following: Enterprise infrastructure architecture within complex organisations Microsoft Azure and Microsoft 365 Hybrid cloud and on-premises infrastructure Identity and access management (Entra ID/Azure AD) Infrastructure governance, standards and architectural assurance Cloud migration and transformation programmes Infrastructure automation using Terraform, Bicep or ARM Business continuity, disaster recovery and resilience planning Working with enterprise platforms including Dynamics 365 and Power Platform Professional certifications such as Azure Solutions Architect Expert, TOGAF or FinOps are welcomed, but they're not essential if you've gained equivalent experience through your career. What's on offer A highly visible architecture role with enterprise-wide impact Opportunity to shape long-term cloud and infrastructure strategy Hybrid working based in London Exposure to modern Microsoft technologies, AI initiatives and large-scale transformation programmes A collaborative environment where ideas are encouraged and innovation is valued We know that no candidate ticks every box. Research shows that some people are less likely to apply unless they meet every requirement. If this role excites you but your experience doesn't perfectly match every point above, we'd still encourage you to apply. We'd love to hear about the skills, experience and perspective you could bring. TRIA Recruitment is committed to creating an inclusive recruitment process and welcomes applications from people of all backgrounds, identities and experiences
Jul 07, 2026
Full time
Infrastructure Architect Microsoft/Azure/Cloud/M365 London/Hybrid (3 days) £80,000 - £85,000 + Bonus & Benefits Infrastructure Architect/Microsoft/Azure/Cloud/M365 We're looking for an experienced Infrastructure Architect to help shape and evolve the technology landscape of a global organisation. This is an opportunity to influence infrastructure strategy at enterprise scale, defining architecture that enables innovation while ensuring security, resilience and operational excellence. You'll work with senior technology leaders to establish standards, guide major transformation programmes and help modernise platforms across cloud and on-premise environments. If you enjoy solving complex technical challenges, influencing architectural direction and enabling engineering teams to succeed, we'd love to hear from you. What you'll be doing You'll act as the architectural authority across enterprise infrastructure, including: Defining infrastructure architecture, principles, standards and technology roadmaps Shaping Microsoft Azure and Microsoft 365 strategy across a complex global environment Leading architecture for hybrid cloud, identity, security and resilience Supporting large-scale migration and modernisation programmes Driving Infrastructure as Code, automation and platform engineering best practices Providing architectural governance across cloud and on-premises platforms Helping shape approaches to AI-enabled infrastructure, Microsoft Copilot and emerging Microsoft technologies Influencing cloud cost optimisation (FinOps), operational efficiency and long-term technology strategy Working closely with engineering, cyber security and enterprise applications teams to deliver scalable, secure platforms We're interested in hearing from people who have experience with some of the following: Enterprise infrastructure architecture within complex organisations Microsoft Azure and Microsoft 365 Hybrid cloud and on-premises infrastructure Identity and access management (Entra ID/Azure AD) Infrastructure governance, standards and architectural assurance Cloud migration and transformation programmes Infrastructure automation using Terraform, Bicep or ARM Business continuity, disaster recovery and resilience planning Working with enterprise platforms including Dynamics 365 and Power Platform Professional certifications such as Azure Solutions Architect Expert, TOGAF or FinOps are welcomed, but they're not essential if you've gained equivalent experience through your career. What's on offer A highly visible architecture role with enterprise-wide impact Opportunity to shape long-term cloud and infrastructure strategy Hybrid working based in London Exposure to modern Microsoft technologies, AI initiatives and large-scale transformation programmes A collaborative environment where ideas are encouraged and innovation is valued We know that no candidate ticks every box. Research shows that some people are less likely to apply unless they meet every requirement. If this role excites you but your experience doesn't perfectly match every point above, we'd still encourage you to apply. We'd love to hear about the skills, experience and perspective you could bring. TRIA Recruitment is committed to creating an inclusive recruitment process and welcomes applications from people of all backgrounds, identities and experiences
