The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications) In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses) Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems Experience with subcontractor and vendor contract management Experience with managing key performance indicators Experience with capacity planning and reporting Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa Passion for workplace experience and service delivery. Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations Ability to effectively communicate - in person / phone / email / message Experience of High Risk Activities and evidence of Safe Systems of Work training. Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations. Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations. Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs. Receiving, logging, allocating and tracking reactive works requests using Maximo - communicating closely with all stakeholders - prioritising against both client and business needs to ensure KPIs are met. Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager - ensuring this is communicated to contractors. Performing supervisory functions common to a facility maintenance and utility plant operations organisation Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team Maintaining and updating PPM tracker for all Livv sites - chasing missing PPMs. Supporting the creation and implementation of local compliance frameworks in line with client requirements. Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays Overseeing WIP to ensure timely, accurate and margin enhancing performance. Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support. Directing, engaging and managing relevant stakeholders - inc. NRM, Helpdesk and specialist subcontractors. Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk. Regularly reviewing and auditing asset lists and PPM planners in line with customer needs. Providing regular reporting to stakeholders, ie, statutory compliance and PPMs. Supporting with tender opportunities for new customers to create optimised operational solutions. Reviewing and evaluating performance and ensure quality standards are being met Work with stakeholders to ensure efficient utilisation of colleagues and supply partner Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site. Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects. Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations Available for 24/7 work and emergency corrective maintenance/action activities Comply with all Group, and HSEQ requirements and programs, as provided
Apr 23, 2026
Full time
The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications) In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses) Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems Experience with subcontractor and vendor contract management Experience with managing key performance indicators Experience with capacity planning and reporting Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa Passion for workplace experience and service delivery. Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations Ability to effectively communicate - in person / phone / email / message Experience of High Risk Activities and evidence of Safe Systems of Work training. Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations. Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations. Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs. Receiving, logging, allocating and tracking reactive works requests using Maximo - communicating closely with all stakeholders - prioritising against both client and business needs to ensure KPIs are met. Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager - ensuring this is communicated to contractors. Performing supervisory functions common to a facility maintenance and utility plant operations organisation Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team Maintaining and updating PPM tracker for all Livv sites - chasing missing PPMs. Supporting the creation and implementation of local compliance frameworks in line with client requirements. Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays Overseeing WIP to ensure timely, accurate and margin enhancing performance. Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support. Directing, engaging and managing relevant stakeholders - inc. NRM, Helpdesk and specialist subcontractors. Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk. Regularly reviewing and auditing asset lists and PPM planners in line with customer needs. Providing regular reporting to stakeholders, ie, statutory compliance and PPMs. Supporting with tender opportunities for new customers to create optimised operational solutions. Reviewing and evaluating performance and ensure quality standards are being met Work with stakeholders to ensure efficient utilisation of colleagues and supply partner Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site. Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects. Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations Available for 24/7 work and emergency corrective maintenance/action activities Comply with all Group, and HSEQ requirements and programs, as provided
University of the West of Scotland
Paisley, Renfrewshire
Campus Services Paisley Campus Senior Operations Manager Salary: Grade 7 £50,253- £56,535 per annum Full time: 35 hours per week Permanent This role may be eligible for visa sponsorship under the Skilled Worker visa route. If requiring visa sponsorship, the successful applicant will also need to meet a range of individual criteria to satisfy Home Office requirements. If the role is offered on a part-time basis, this might also affect eligibility. Applicants are encouraged to individually assess whether they may be eligible for visa sponsorship prior to applying. More information on eligibility can be found on the Government website. THE POST - Senior Operations Manager The University of West of Scotland have an exciting opportunity to join the Campus Services team as a Senior Operations Manager. The Campus Services team is responsible for the physical presentation of each campus, across a range of facilities management services, which includes (but are not restricted to) cleaning, security (including CCTV), grounds maintenance and landscaping, facilities & janitorial management tasks, parking, fleet, waste management, office moves and decoration, driving continuous improvement and sustainability of these services to enhance the student experience and support a more productive, functional workplace. Reporting directly to the Head of Campus Services, the postholder will be responsible for campus and facilities management, helpdesk management, financial management and staff management. By supporting, controlling, delivering and coordinating these areas the successful applicant will ensure that all of these aspects of the role are carried out in the most effective and efficient manner. The successful candidate should have the following: Degree or relevant qualification in facilities management or business management. Relevant experience within an estates/facilities management environment. Full current driving licence Experience of managing operational teams within a complex environment. A working knowledge of budgetary and financial management Ability to manage multiple projects simultaneously An understanding of managing change in a complex environment ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Sunday 26th April Interview Date: Thursday 7th May Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice on our website UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520
Apr 22, 2026
Full time
Campus Services Paisley Campus Senior Operations Manager Salary: Grade 7 £50,253- £56,535 per annum Full time: 35 hours per week Permanent This role may be eligible for visa sponsorship under the Skilled Worker visa route. If requiring visa sponsorship, the successful applicant will also need to meet a range of individual criteria to satisfy Home Office requirements. If the role is offered on a part-time basis, this might also affect eligibility. Applicants are encouraged to individually assess whether they may be eligible for visa sponsorship prior to applying. More information on eligibility can be found on the Government website. THE POST - Senior Operations Manager The University of West of Scotland have an exciting opportunity to join the Campus Services team as a Senior Operations Manager. The Campus Services team is responsible for the physical presentation of each campus, across a range of facilities management services, which includes (but are not restricted to) cleaning, security (including CCTV), grounds maintenance and landscaping, facilities & janitorial management tasks, parking, fleet, waste management, office moves and decoration, driving continuous improvement and sustainability of these services to enhance the student experience and support a more productive, functional workplace. Reporting directly to the Head of Campus Services, the postholder will be responsible for campus and facilities management, helpdesk management, financial management and staff management. By supporting, controlling, delivering and coordinating these areas the successful applicant will ensure that all of these aspects of the role are carried out in the most effective and efficient manner. The successful candidate should have the following: Degree or relevant qualification in facilities management or business management. Relevant experience within an estates/facilities management environment. Full current driving licence Experience of managing operational teams within a complex environment. A working knowledge of budgetary and financial management Ability to manage multiple projects simultaneously An understanding of managing change in a complex environment ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Sunday 26th April Interview Date: Thursday 7th May Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice on our website UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 21, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Apr 20, 2026
Full time
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 17, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 17, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Maintenance Planner/Scheduler. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Maintenance Scheduler to join the team. You will be remote with potential to go to Orsted sites in the UK. The purpose of this role is to ensure the effective execution of all maintenance work control processes for the client Orsted across EMEA (UK/Germany/Netherlands/Poland). The post holder is responsible for the efficient and effective planning and batching of all resources through self delivery or third party to conduct maintenance activities, which result in appropriate service delivery, maximize resource productivity and minimize customer business interruptions. Key Accountabilities Raising and scheduling PPM works and closing out including filing and checking of all documentation and compliance documents Scheduling of third-party PPM Suppliers Closure and raising of PPM remedial works Authorisation and allocation of all Service requests Organise, co-ordinate, control and follow up the day-to-day operations of the team with minimal instruction from the Technical Service Manager Optimise efficiently the proactive and preventative maintenance of client buildings and assets Provide the details and justifications of resources such as materials, tools, equipment and man power required for the execution of works and projects and arrange to report any shortage in these resources Communicate with the client regarding issues and service levels of the job Liaise with supervisors for procurement (materials and purchase orders) Review work order completion to identify deviations from plan and performance Ensure all work orders are planned in line with both client/CBRE procedures and that all compliance and statutory requirements are met Coordinate with all disciplines to ensure multi-trade work orders are carried out in a professional and satisfactory manner ie. Small projects including moves Contribute to the development of local planning processes Develop relationships with all client representatives Helpdesk and supervisory support The screening of all non-PPM work orders for your areas What You'll Need In depth experience of CMMS systems Engineering qualification or equivalent (desirable) IOSH/NEBOSH for compliance awareness (desirable) Experience if working in a highly regulated industrial environment Scheduling / Planning experience Extensive organizational skills with a strong inquisitive mindset. Experience in working with technicians and 3rd party to plan works whose first language may not be English. Ability to follow basic work routines and standards in the application of work, a good problem solving attitude. Communication skills to exchange straightforward information. Excellent client relationship skills. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Apr 17, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Maintenance Planner/Scheduler. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Maintenance Scheduler to join the team. You will be remote with potential to go to Orsted sites in the UK. The purpose of this role is to ensure the effective execution of all maintenance work control processes for the client Orsted across EMEA (UK/Germany/Netherlands/Poland). The post holder is responsible for the efficient and effective planning and batching of all resources through self delivery or third party to conduct maintenance activities, which result in appropriate service delivery, maximize resource productivity and minimize customer business interruptions. Key Accountabilities Raising and scheduling PPM works and closing out including filing and checking of all documentation and compliance documents Scheduling of third-party PPM Suppliers Closure and raising of PPM remedial works Authorisation and allocation of all Service requests Organise, co-ordinate, control and follow up the day-to-day operations of the team with minimal instruction from the Technical Service Manager Optimise efficiently the proactive and preventative maintenance of client buildings and assets Provide the details and justifications of resources such as materials, tools, equipment and man power required for the execution of works and projects and arrange to report any shortage in these resources Communicate with the client regarding issues and service levels of the job Liaise with supervisors for procurement (materials and purchase orders) Review work order completion to identify deviations from plan and performance Ensure all work orders are planned in line with both client/CBRE procedures and that all compliance and statutory requirements are met Coordinate with all disciplines to ensure multi-trade work orders are carried out in a professional and satisfactory manner ie. Small projects including moves Contribute to the development of local planning processes Develop relationships with all client representatives Helpdesk and supervisory support The screening of all non-PPM work orders for your areas What You'll Need In depth experience of CMMS systems Engineering qualification or equivalent (desirable) IOSH/NEBOSH for compliance awareness (desirable) Experience if working in a highly regulated industrial environment Scheduling / Planning experience Extensive organizational skills with a strong inquisitive mindset. Experience in working with technicians and 3rd party to plan works whose first language may not be English. Ability to follow basic work routines and standards in the application of work, a good problem solving attitude. Communication skills to exchange straightforward information. Excellent client relationship skills. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Purpose of the Role The purpose of the role is to provide support to Grosvenor Facilities Management team, reporting to the FM Operations Manager/Director. The highest levels of customer service to our internal and external stakeholders by providing and maintaining a central hub of relevant and accurate data. Key Responsibilities To work alongside the Facilities Management team in a support role, learning the key aspects of the FM role. To provide the Facilities Managers with administrative support and to field phone calls during periods of leave. Spend time with key Property Management departments to understand the corporate supply chain process, the management agreement and services offered, our key policies and procedures, legislation relating to handling client monies and the roles undertaken in Client Accounting, Credit Control and Treasury to be able to better support the business. Manage and monitor the completion of service charge budgets for the entire portfolio, ensuring they are completed on time and report on stats quarterly. To work alongside the Client Accounting team to ensure service partners invoices are processed promptly and report on stats monthly (cost reviews). To track the reconciliation process each quarter in regards to service charge expenditure. Assist with raising work orders for the Facilities Managers on the chosen client system. To provide cover for other FM Coordinators within the team as and when required. To be a superuser on all systems used throughout the portfolio and assist with training new starters. Compile Tenant Handbooks, Emergency Plans, Hazardous Waste Registers etc. in conjunction with the Facilities Managers and ensure data is uploaded to the relevant system. General administrative duties such as, but not limited to; compiling letters for Section 20 matters, filing, data input, meeting and travel booking. Other adhoc duties as and when required to include Facilities Management post and stationary requirements. Line management of team Coordinator(s), with overall responsibility of the delivery of the day to day administration for Facilities Management Team. Including but not limited to the below: Monitor reporting from team. Monitor responses to shared inbox of access & meter requests and general queries. Supervision in the completion of the below tasks and duties with the allocated personnel: Management the Section 20 process including; compiling quotes, liaising with Facilities Managers, Property Managers, sending Section 20 packs and tracking responses. Monitoring s20 inbox and compile responses. Extract S20 report and input data into tracker utilising Asana Quarterly download of budget packs. Support allocated Facilities Managers Check and approve costs under £500 for FMs (including routine PPM costs). To compile and complete client reporting and attend client meetings to support and present data. Annually generate PPMs on Elogs. Print and post all reconciliation packs. (including PDF splitting) Skills, Knowledge and Experience Essential At least 2 years experience in an administration role General Education to GCSE standard with an A-C grade in English & Maths or equivalent standard Reliable, helpful and well presented. Ability to work in a team or alone Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telephone manner and efficiency in relaying messages and taking instructions. Excellent communication skills Able to take comprehensive minutes of meetings. Ability to deal with confidential information. Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner. Able to work under pressure to deadlines. Careful and conscientious with an aptitude for attention to detail. Willingness and ability to learn on the job, keen to undertake training and career development. Desirable Proficient in a full range of Microsoft applications inc. Word, Excel, PowerPoint, Access Outlook. Broad knowledge of office administration within a facilities management/property management environment. Experience of dealing with senior level staff confidently with excellent verbal and written communication. Experience and knowledge of helpdesk systems and procedures. Data input experience. Experience working within a Facilities Management team. Understanding of Health & Safety Legislation. Working Hours 08:00 - 16:30 Benefits Benefits Booklet
Apr 16, 2026
Full time
Purpose of the Role The purpose of the role is to provide support to Grosvenor Facilities Management team, reporting to the FM Operations Manager/Director. The highest levels of customer service to our internal and external stakeholders by providing and maintaining a central hub of relevant and accurate data. Key Responsibilities To work alongside the Facilities Management team in a support role, learning the key aspects of the FM role. To provide the Facilities Managers with administrative support and to field phone calls during periods of leave. Spend time with key Property Management departments to understand the corporate supply chain process, the management agreement and services offered, our key policies and procedures, legislation relating to handling client monies and the roles undertaken in Client Accounting, Credit Control and Treasury to be able to better support the business. Manage and monitor the completion of service charge budgets for the entire portfolio, ensuring they are completed on time and report on stats quarterly. To work alongside the Client Accounting team to ensure service partners invoices are processed promptly and report on stats monthly (cost reviews). To track the reconciliation process each quarter in regards to service charge expenditure. Assist with raising work orders for the Facilities Managers on the chosen client system. To provide cover for other FM Coordinators within the team as and when required. To be a superuser on all systems used throughout the portfolio and assist with training new starters. Compile Tenant Handbooks, Emergency Plans, Hazardous Waste Registers etc. in conjunction with the Facilities Managers and ensure data is uploaded to the relevant system. General administrative duties such as, but not limited to; compiling letters for Section 20 matters, filing, data input, meeting and travel booking. Other adhoc duties as and when required to include Facilities Management post and stationary requirements. Line management of team Coordinator(s), with overall responsibility of the delivery of the day to day administration for Facilities Management Team. Including but not limited to the below: Monitor reporting from team. Monitor responses to shared inbox of access & meter requests and general queries. Supervision in the completion of the below tasks and duties with the allocated personnel: Management the Section 20 process including; compiling quotes, liaising with Facilities Managers, Property Managers, sending Section 20 packs and tracking responses. Monitoring s20 inbox and compile responses. Extract S20 report and input data into tracker utilising Asana Quarterly download of budget packs. Support allocated Facilities Managers Check and approve costs under £500 for FMs (including routine PPM costs). To compile and complete client reporting and attend client meetings to support and present data. Annually generate PPMs on Elogs. Print and post all reconciliation packs. (including PDF splitting) Skills, Knowledge and Experience Essential At least 2 years experience in an administration role General Education to GCSE standard with an A-C grade in English & Maths or equivalent standard Reliable, helpful and well presented. Ability to work in a team or alone Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telephone manner and efficiency in relaying messages and taking instructions. Excellent communication skills Able to take comprehensive minutes of meetings. Ability to deal with confidential information. Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner. Able to work under pressure to deadlines. Careful and conscientious with an aptitude for attention to detail. Willingness and ability to learn on the job, keen to undertake training and career development. Desirable Proficient in a full range of Microsoft applications inc. Word, Excel, PowerPoint, Access Outlook. Broad knowledge of office administration within a facilities management/property management environment. Experience of dealing with senior level staff confidently with excellent verbal and written communication. Experience and knowledge of helpdesk systems and procedures. Data input experience. Experience working within a Facilities Management team. Understanding of Health & Safety Legislation. Working Hours 08:00 - 16:30 Benefits Benefits Booklet
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Apr 15, 2026
Full time
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Helpdesk Administrator Enfield (Hybrid Opportunity) Location: Enfield (Hybrid after initial period) Hours: Monday Friday, 8:00 AM 5:00 PM Pay: £16.93 per hour (Umbrella) Contract Type: Temp-to-Perm About the Role We are seeking a proactive and highly organised Helpdesk Administrator to join a busy, fast-paced team in Enfield. This is a temp-to-perm opportunity with the potential for hybrid working after a few months. You will play a crucial role in supporting operational teams, coordinating work orders, liaising with clients, subcontractors, and operatives, and ensuring daily schedules and reporting run smoothly. Key Responsibilities Raise and allocate work orders from client calls and emails using internal systems Collaborate with Contract Managers/Supervisors to assign daily and emergency tasks Schedule appointments with sites and subcontractors Process operative timesheets, maintain spreadsheets, and ensure payroll accuracy File and manage job documentation, including photos and supporting paperwork Update WIP reports and internal trackers to minimise outstanding jobs Handle client queries and recalls professionally across multiple contracts Maintain lone-working records and conduct welfare calls to operatives Ensure compliance and document accuracy, including RAMS, job sheets, and materials used Upload documents to client systems for invoicing and contract compliance Support administrative duties as required by managers and senior leadership Keep client portals up-to-date with job progress and documentation Requirements Previous experience in a coordinator or administrative role, ideally in maintenance, construction, or facilities Excellent organisational skills with strong attention to detail Confident communicator, able to engage professionally with clients, operatives, and management Proficient in MS Office and able to quickly learn internal systems Comfortable working in a fast-paced, high-volume environment
Apr 08, 2026
Seasonal
Helpdesk Administrator Enfield (Hybrid Opportunity) Location: Enfield (Hybrid after initial period) Hours: Monday Friday, 8:00 AM 5:00 PM Pay: £16.93 per hour (Umbrella) Contract Type: Temp-to-Perm About the Role We are seeking a proactive and highly organised Helpdesk Administrator to join a busy, fast-paced team in Enfield. This is a temp-to-perm opportunity with the potential for hybrid working after a few months. You will play a crucial role in supporting operational teams, coordinating work orders, liaising with clients, subcontractors, and operatives, and ensuring daily schedules and reporting run smoothly. Key Responsibilities Raise and allocate work orders from client calls and emails using internal systems Collaborate with Contract Managers/Supervisors to assign daily and emergency tasks Schedule appointments with sites and subcontractors Process operative timesheets, maintain spreadsheets, and ensure payroll accuracy File and manage job documentation, including photos and supporting paperwork Update WIP reports and internal trackers to minimise outstanding jobs Handle client queries and recalls professionally across multiple contracts Maintain lone-working records and conduct welfare calls to operatives Ensure compliance and document accuracy, including RAMS, job sheets, and materials used Upload documents to client systems for invoicing and contract compliance Support administrative duties as required by managers and senior leadership Keep client portals up-to-date with job progress and documentation Requirements Previous experience in a coordinator or administrative role, ideally in maintenance, construction, or facilities Excellent organisational skills with strong attention to detail Confident communicator, able to engage professionally with clients, operatives, and management Proficient in MS Office and able to quickly learn internal systems Comfortable working in a fast-paced, high-volume environment
Acs Business Performance Ltd
Willenhall, West Midlands
Facilities & Maintenance Manager We're working with a leading industrial business based in Willenhall , looking for an experienced Facilities and Maintenance Manager to lead their onsite maintenance team and drive key operational improvements. This is a hands-on leadership role responsible for managing site facilities, plant, and equipment, while ensuring full legal and safety compliance. You'll play a key part in facility restructuring, equipment upgrades, and layout optimisation to support long-term operational efficiency. Ideal for someone with a background in plant and building maintenance , and strong experience in mechanical, electrical, and factory services . Key Responsibilities Lead the facilities and maintenance function across the site Ensure legal compliance (e.g., insurance, F-Gas, fire systems, water risk, drawings) Maintain up-to-date records and systems (e.g., helpdesk, plant info, weekly tasks) Manage and coordinate contractors for repairs, servicing, and compliance Handle quote gathering, purchase requisitions, and contractor scheduling Act as Person in Charge (PIC) for on-site activities (RAMs, permits, inductions) Support operational layout changes and equipment reconditioning initiatives Skills & Experience Required Proven experience in facilities, plant, and mechanical/electrical maintenance Strong working knowledge of building services and factory equipment CAD experience (creating and modifying site/electrical layout drawings) Qualifications in Mechanical Engineering Maintenance (e.g., EITB or equivalent) Basic CNC programming knowledge (desirable) Strong organisational, leadership, and contractor management skills ACS are recruiting for a Facilities and Maintenance Manager. If you feel that you have the skills and experience required in this advertisement to be a Facilities and Maintenance Manager submit your CV including an outline of your experience as a Facilities and Maintenance Manager. It is always a good idea to include a covering letter outlining your experience as a Facilities and Maintenance Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Facilities and Maintenance Manager role you desire.
Oct 08, 2025
Full time
Facilities & Maintenance Manager We're working with a leading industrial business based in Willenhall , looking for an experienced Facilities and Maintenance Manager to lead their onsite maintenance team and drive key operational improvements. This is a hands-on leadership role responsible for managing site facilities, plant, and equipment, while ensuring full legal and safety compliance. You'll play a key part in facility restructuring, equipment upgrades, and layout optimisation to support long-term operational efficiency. Ideal for someone with a background in plant and building maintenance , and strong experience in mechanical, electrical, and factory services . Key Responsibilities Lead the facilities and maintenance function across the site Ensure legal compliance (e.g., insurance, F-Gas, fire systems, water risk, drawings) Maintain up-to-date records and systems (e.g., helpdesk, plant info, weekly tasks) Manage and coordinate contractors for repairs, servicing, and compliance Handle quote gathering, purchase requisitions, and contractor scheduling Act as Person in Charge (PIC) for on-site activities (RAMs, permits, inductions) Support operational layout changes and equipment reconditioning initiatives Skills & Experience Required Proven experience in facilities, plant, and mechanical/electrical maintenance Strong working knowledge of building services and factory equipment CAD experience (creating and modifying site/electrical layout drawings) Qualifications in Mechanical Engineering Maintenance (e.g., EITB or equivalent) Basic CNC programming knowledge (desirable) Strong organisational, leadership, and contractor management skills ACS are recruiting for a Facilities and Maintenance Manager. If you feel that you have the skills and experience required in this advertisement to be a Facilities and Maintenance Manager submit your CV including an outline of your experience as a Facilities and Maintenance Manager. It is always a good idea to include a covering letter outlining your experience as a Facilities and Maintenance Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Facilities and Maintenance Manager role you desire.
We are looking for a Multi Skilled Plumbing Engineer who wants to work in a diverse role where no two days are the same. Due to an increase in upcoming projects, there is now a need for a Multi Skilled Plumbing Engineer to join this highly successful and forward-thinking organisation. Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. The Multi Skilled Plumbing Engineer, will be responsible for: Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets. Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines. Carry out modifications and installations as and when required. Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability. Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met. Complete any required paperwork and reports accurately and on a timely basis. Comply fully with Health, Safety & Environmental policies. Completion of documentation as required, including RAMS and adhere to all associated permits. Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager. To be successful for this Multi Skilled Plumbing Engineer role you must have: NVQ Level 3 in Plumbing Experience of working within commercial properties and installations Good understanding of current Health & Safety legislation and building Statutory Compliance Ability to record work accurately on worksheets and computer based systems Must hold a full UK driver's license If you feel you have the necessary skills set and experience to perform this Multi Skilled Plumbing Engineer role , and you are interested in an opportunity offering unparalleled career development, please apply now.
Oct 07, 2025
Full time
We are looking for a Multi Skilled Plumbing Engineer who wants to work in a diverse role where no two days are the same. Due to an increase in upcoming projects, there is now a need for a Multi Skilled Plumbing Engineer to join this highly successful and forward-thinking organisation. Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. The Multi Skilled Plumbing Engineer, will be responsible for: Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets. Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines. Carry out modifications and installations as and when required. Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability. Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met. Complete any required paperwork and reports accurately and on a timely basis. Comply fully with Health, Safety & Environmental policies. Completion of documentation as required, including RAMS and adhere to all associated permits. Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager. To be successful for this Multi Skilled Plumbing Engineer role you must have: NVQ Level 3 in Plumbing Experience of working within commercial properties and installations Good understanding of current Health & Safety legislation and building Statutory Compliance Ability to record work accurately on worksheets and computer based systems Must hold a full UK driver's license If you feel you have the necessary skills set and experience to perform this Multi Skilled Plumbing Engineer role , and you are interested in an opportunity offering unparalleled career development, please apply now.
Due to an increase in upcoming projects, there is now a need for a Multi Skilled Electrician to join this highly successful and forward-thinking organisation. Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. We are looking for a Multi Skilled Electrician who wants to work in a diverse role where no two days are the same. The Multi Skilled Electrician will be responsible for: Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets. Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines. Carry out modifications and installations as and when required. Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability. Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met. Complete any required paperwork and reports accurately and on a timely basis. Comply fully with Health, Safety & Environmental policies. Completion of documentation as required, including RAMS and adhere to all associated permits. Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager. To be successful for this Multi Skilled Electrician role you must have: NVQ Level 3 in Installation or Apprenticeship 18th Edition 2391-52 Testing and Inspection Experience of working within commercial properties and installations Good understanding of current Health & Safety legislation and building Statutory Compliance Ability to record work accurately on worksheets and computer based systems Must hold a full UK driver's license If you feel you have the necessary skills set and experience to perform this Multi Skilled Electrician , and you are interested in an opportunity offering unparalleled career development, please apply now.
Oct 07, 2025
Full time
Due to an increase in upcoming projects, there is now a need for a Multi Skilled Electrician to join this highly successful and forward-thinking organisation. Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. We are looking for a Multi Skilled Electrician who wants to work in a diverse role where no two days are the same. The Multi Skilled Electrician will be responsible for: Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets. Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines. Carry out modifications and installations as and when required. Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability. Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met. Complete any required paperwork and reports accurately and on a timely basis. Comply fully with Health, Safety & Environmental policies. Completion of documentation as required, including RAMS and adhere to all associated permits. Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager. To be successful for this Multi Skilled Electrician role you must have: NVQ Level 3 in Installation or Apprenticeship 18th Edition 2391-52 Testing and Inspection Experience of working within commercial properties and installations Good understanding of current Health & Safety legislation and building Statutory Compliance Ability to record work accurately on worksheets and computer based systems Must hold a full UK driver's license If you feel you have the necessary skills set and experience to perform this Multi Skilled Electrician , and you are interested in an opportunity offering unparalleled career development, please apply now.
Description About the Role We're looking for a passionate and detail-driven leader to join our Facilities Department at Butlin's Skegness Resort, where maintaining compliance isn't just a task-it's a fundamental priority. As our Helpdesk & Compliance Manager, you'll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You'll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards. In this fast-paced, high-energy environment, you'll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin's internal policies, and all relevant legislation. You'll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework. You'll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes-it's about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you'll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly. Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn. About You We're seeking a passionate and experienced leader from a detail-oriented environment such as maintenance, construction, or facilities management. You'll need to demonstrate strong planning and prioritisation skills, along with the confidence to communicate effectively and engage with teams across all levels of the organisation. A curious mindset is essential, as is the willingness to challenge existing processes and drive continuous improvement. You'll bring a proactive attitude and a high level of self-motivation, with the ability to solve problems independently while also working collaboratively within a team. While your technical skills and experience are valuable, we place equal importance on your mindset, approach, and attitude-these are what truly set exceptional leaders apart. A genuine passion for leading and developing others is key. You'll be committed to supporting your team through regular one-to-one conversations and coaching, helping them grow and succeed in their roles. Above all, you'll be driven by the desire to deliver outstanding experiences to our guests. Every interaction matters, and you'll constantly seek ways to enhance and elevate the guest journey wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Oct 06, 2025
Full time
Description About the Role We're looking for a passionate and detail-driven leader to join our Facilities Department at Butlin's Skegness Resort, where maintaining compliance isn't just a task-it's a fundamental priority. As our Helpdesk & Compliance Manager, you'll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You'll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards. In this fast-paced, high-energy environment, you'll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin's internal policies, and all relevant legislation. You'll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework. You'll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes-it's about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you'll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly. Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn. About You We're seeking a passionate and experienced leader from a detail-oriented environment such as maintenance, construction, or facilities management. You'll need to demonstrate strong planning and prioritisation skills, along with the confidence to communicate effectively and engage with teams across all levels of the organisation. A curious mindset is essential, as is the willingness to challenge existing processes and drive continuous improvement. You'll bring a proactive attitude and a high level of self-motivation, with the ability to solve problems independently while also working collaboratively within a team. While your technical skills and experience are valuable, we place equal importance on your mindset, approach, and attitude-these are what truly set exceptional leaders apart. A genuine passion for leading and developing others is key. You'll be committed to supporting your team through regular one-to-one conversations and coaching, helping them grow and succeed in their roles. Above all, you'll be driven by the desire to deliver outstanding experiences to our guests. Every interaction matters, and you'll constantly seek ways to enhance and elevate the guest journey wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Oct 05, 2025
Full time
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Oct 03, 2025
Full time
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Network Technician - Slough - £38k + excellent benefits Our client is a well-established school based in Slough; due to continued growth and expansion they are looking to recruit a Network Technician Key tasks and Responsibilities: Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities, and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Technical Expertise: Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA Resolve tickets at all levels (first through to third line) Set up and maintain complex physical and virtual Windows server environments Configure and troubleshoot basic network and switch management Install hardware and software applications as required Configure and troubleshoot Mobile Device Management in Apple environments Perform maintenance tasks for user accounts Develop and engage with network and service monitoring reports and utilities
Oct 01, 2025
Full time
Network Technician - Slough - £38k + excellent benefits Our client is a well-established school based in Slough; due to continued growth and expansion they are looking to recruit a Network Technician Key tasks and Responsibilities: Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities, and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Technical Expertise: Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA Resolve tickets at all levels (first through to third line) Set up and maintain complex physical and virtual Windows server environments Configure and troubleshoot basic network and switch management Install hardware and software applications as required Configure and troubleshoot Mobile Device Management in Apple environments Perform maintenance tasks for user accounts Develop and engage with network and service monitoring reports and utilities
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Sep 28, 2025
Full time
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Sep 27, 2025
Full time
We're looking for a Contract Manager to join our Kier team based in Essex. Location: Essex - remote working available, with occasional travel to the office required Hours: 40 hours per week - Monday to Friday, 08:00am to 5:00pm We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Manager, you'll be working within the Kier team, supporting them in delivering hard services across a designated account portfolio. Your day to day will include: Ensuring the asset base is accurate and maintained in the required CAFM system Managing the cost base through daily operations and management accounting Developing engineers to handle reactive jobs and planned preventative tasks Ensuring statutory compliance and safe working environments Managing the interface with the Kier Helpdesk and/or customer What are we looking for? This role of Contract Manager is great for you if: You have extensive experience in facilities management You understand industry standard contracts You're experienced in relationship management You're a team player who is assertive yet pragmatic You have excellent communication and interpersonal skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Site Hub Manager Location: Ely, Cambridgeshire Salary: £35,412 - £39152 per annum Vacancy Type: 37 hours per week, 52 weeks per year. Closing Date: 9th October 2025 Our client is looking for a proactive and efficient Site Hub Manager to join their dedicated site team. This role will provide key support to a small hub of academies through completing duties connected with the fabric and grounds of the schools. The key duties will include security, managing budgets/contracts and contractors and monitor routine maintenance and minor repairs for the hub. The Opportunity Lead and manage the site teams effectively by resolving day to day line management issues and queries. Prepare budgets for Trust sites and work with business managers and finance teams to make sure ordering processes are kept to and money saving exercises are taken. Collect data for building or facilities related procurements. Oversee the premises development planning. Manage an effective Planned Preventative Maintenance (PPM) regime ensuring that all equipment is maintained in accordance with manufacturers guidance and best practice Develop and promote the use of our Iamcompliant Help Desk, ensure all Site Team staff are trained and competent in the use of the HelpDesk. Review and report on energy consumption in your buildings using our Energy Portal as well as tracking electricity consumption from our PV arrays. Review and write H&S Risk Assessments in support of your own activities on site. Skills and Qualifications Site management qualification and experience of being a site manager. Experience of managing multiple teams and sites effectively. Experience in managing and being accountable for delegated budget and managing significant budgets. Will hold a recognised H&S qualification such as NEBOSH or IOSH About The Trust The Trust is a values-led organisation formed in 2011 that has risen to be one of the highest-performing academy trusts in the country. The Trust is founded on its commitment to a high-quality educational provision for all at the heart of local communities. They currently operate primary, secondary and special schools across Bedfordshire, Cambridgeshire, Peterborough, Lincolnshire and Northamptonshire. Benefits Apprenticeship and CPD opportunities which allow you to gain specialist knowledge in a role you are passionate about developing in Opportunity to jump start your career in teaching through their dedicated Initial Teacher Training Team (ITT) Support for mental health and wellbeing through the Employee Assistance Programme and other resources Cycle to work scheme Defined benefit local government or Teacher's pension scheme Healthcare benefits including free eye test vouchers and flu vaccinations Free on-site parking Discounts on a wide range of benefits from everyday essentials to holidays To Apply If you feel you are a suitable candidate and would like to work for this reputable Trust, please do not hesitate to apply. The Trust reserves the right to close the applications early in the event that a suitable candidate is sourced. Applications will be reviewed as received so please apply early to avoid disappointment. The Trust is committed to diversity and inclusion and equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments will be subject to pre-employment checks, including an enhanced check with the Disclosure & Barring Service (DBS), as well as social media checks.
Sep 26, 2025
Full time
Site Hub Manager Location: Ely, Cambridgeshire Salary: £35,412 - £39152 per annum Vacancy Type: 37 hours per week, 52 weeks per year. Closing Date: 9th October 2025 Our client is looking for a proactive and efficient Site Hub Manager to join their dedicated site team. This role will provide key support to a small hub of academies through completing duties connected with the fabric and grounds of the schools. The key duties will include security, managing budgets/contracts and contractors and monitor routine maintenance and minor repairs for the hub. The Opportunity Lead and manage the site teams effectively by resolving day to day line management issues and queries. Prepare budgets for Trust sites and work with business managers and finance teams to make sure ordering processes are kept to and money saving exercises are taken. Collect data for building or facilities related procurements. Oversee the premises development planning. Manage an effective Planned Preventative Maintenance (PPM) regime ensuring that all equipment is maintained in accordance with manufacturers guidance and best practice Develop and promote the use of our Iamcompliant Help Desk, ensure all Site Team staff are trained and competent in the use of the HelpDesk. Review and report on energy consumption in your buildings using our Energy Portal as well as tracking electricity consumption from our PV arrays. Review and write H&S Risk Assessments in support of your own activities on site. Skills and Qualifications Site management qualification and experience of being a site manager. Experience of managing multiple teams and sites effectively. Experience in managing and being accountable for delegated budget and managing significant budgets. Will hold a recognised H&S qualification such as NEBOSH or IOSH About The Trust The Trust is a values-led organisation formed in 2011 that has risen to be one of the highest-performing academy trusts in the country. The Trust is founded on its commitment to a high-quality educational provision for all at the heart of local communities. They currently operate primary, secondary and special schools across Bedfordshire, Cambridgeshire, Peterborough, Lincolnshire and Northamptonshire. Benefits Apprenticeship and CPD opportunities which allow you to gain specialist knowledge in a role you are passionate about developing in Opportunity to jump start your career in teaching through their dedicated Initial Teacher Training Team (ITT) Support for mental health and wellbeing through the Employee Assistance Programme and other resources Cycle to work scheme Defined benefit local government or Teacher's pension scheme Healthcare benefits including free eye test vouchers and flu vaccinations Free on-site parking Discounts on a wide range of benefits from everyday essentials to holidays To Apply If you feel you are a suitable candidate and would like to work for this reputable Trust, please do not hesitate to apply. The Trust reserves the right to close the applications early in the event that a suitable candidate is sourced. Applications will be reviewed as received so please apply early to avoid disappointment. The Trust is committed to diversity and inclusion and equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments will be subject to pre-employment checks, including an enhanced check with the Disclosure & Barring Service (DBS), as well as social media checks.
