14 jobs found

We are looking for an enthusiastic individual with experience working in a policy role focused on food or related issues (climate, nutrition, health or education). You will have knowledge of the political landscape in the UK and experience working with or in government departments, academia and NGOs on a range of policy issues. It is an exciting time in food policy, and in this role you ll have opportunities to work across our national policy portfolio, whether its exploring the link between climate change and food prices, developing our proposition for a Good Food Bill, improving the Healthy Start scheme, or strengthening public sector procurement. The postholder will manage a variety of high impact activities and outputs that are used to drive forward change across our national policy areas and will work will colleagues across the organisation working in national policy, local policy, communications, events and food business transformation to do this. Due to the evolving policy landscape, there will be a chance to tailor the role to the interests and experience of the successful candidate. Across these workstreams, you ll get a chance to: contribute to the refinement of policy asks and comms messaging, undertake desk research to inform policy, coordinate activities with different stakeholders and partners working across different policy areas support Ambassadors on advocacy related to dietary inequalities support communications and campaign work related to this work Job Description: Management and Strategy Support the policy portfolio of campaigns and projects across our national policy areas, including on food prices and food inflation, our Good Food Bill campaign, Healthy Start and early years. Work closely with the Policy and Advocacy Manager to develop and implement project plans and deliverables across these areas Maintain a careful record of our policy impact according to our agreed metrics within our Monitoring Evaluation and Learning framework. Policy and research Synthesize evidence for and play a significant part in the development of position statements/briefings/reports, working closely with the wider policy team and our designer. Support the Public Affairs lead to develop policy products for use in parliamentary engagement. Working closely with our Research Lead, identify evidence gaps and policy research questions which are relevant to our policy work to support new positions and generate new ideas for research or evidence collection which help achieve our policy goals. Work where needed with external contractors in the delivery of specific pieces of work, setting clear expectations and holding them accountable for delivery. Stakeholder engagement Develop and maintain a strong civil society network of stakeholders, working to broaden the support base for specific policies. Participate in coalitions of organisations who are campaigning together on specific areas of policy change. Develop and maintain relationships with junior civil servants in key departments across all policy areas. Work with the Citizens Engagement Manager to identify opportunities to bring Adult and Young Food Ambassadors into policy activities and research. Represent the Food Foundation and present our work in external events and meetings with relevant audiences and the media. Budgets and fundraising Administer grants which support our projects and ensure that funders are kept well informed, receive timely reports and that budgets are kept on track. Maintain good relationships with funders according to their requirements and provide input to proposals and funding bids. Communications and campaigns Develop a comprehensive approach to dissemination of our policy outputs so they reach our intended audiences. Act as a local/regional media spokesperson, brief journalists, and respond to media queries. Contribute policy and evidence expertise to support campaign delivery. Contribute policy expertise to press releases, newsletters, web copy, podcasts and blogs. Support the maintenance of website pages related to project areas. Draft social media posts and newsletters. Personal Profile Technical skills: Knowledge and understanding of the food system, food and nutrition and/or health policy and policy levers for change. Strong knowledge of the mechanics of the UK policy-making landscape, including the workings of Westminster and Whitehall. Proven experience in synthesising evidence and using evidence to make a case for change. Proven experience in writing reports and briefings for different audiences, with the ability to explain complex and highly nuanced subject matter in plain English. Previous experience working in a policy role, refining policy asks and communicating these with different stakeholders Excellent analytic skills and close attention to detail. Personal skills: Proven experience in budget management, project management and reporting to funders. Proven experience in managing multiple projects concurrently to tight deadlines and prioritising workload. Strong interpersonal skills and experience working collaboratively as a member of an interdisciplinary team. Strong presentation skills and confidence in speaking to external audiences. Excellent communication skills, both written and oral. Ability to problem-solve and manage risk. Ability to work independently and manage own time effectively. Ability to build strong relationships with all members of the team. Open to giving and receiving challenging viewpoints. Resilience and tenacity whilst recognising the need for self-awareness and the impact of actions on others and the organisation. Willingness to travel for project meetings and dissemination events. A confident networker who enjoys building connections and relationships with new people. This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.

Chief Executive Officer We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women's charity into its next chapter, strengthening impact, income and community influence. Salary: £55,000-£60,000 FTE (pro rata, DOE) Location: Holloway, London (hybrid working) Hours: 0.8 (some flexibility) Contract: Permanent Closing date: 29th April 2026 Interview dates: Teams Interview - 1st May 2026 / 2nd Interview 5th May on site About the role This is a unique opportunity to lead a well established, community rooted women's organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees. You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports. Key responsibilities include: Developing and delivering a clear organisational strategy aligned to the charity's mission and values Leading, motivating and supporting a small, dedicated team Ensuring strong governance, safeguarding, compliance and operational systems Support high quality, person centred service delivery and impact through strategic oversight and delegation. Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities Managing budgets, financial planning and organisational resources Acting as an ambassador and advocate, building partnerships across local VCS and local authorities Raising the organisation's profile, influence and reach locally and beyond About you You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity. You will bring: Proven experience of strategic leadership, organisational development and growth A strong track record of fundraising and financial management Experience of working effectively with a Board of Trustees Excellent communication, influencing and partnership building skills A genuine commitment to equality, inclusion and supporting marginalised communities The ability to thrive in a small organisation, balancing strategy with delivery Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential. About the organisation The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London. Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence. Please note: This is a women only role under Schedule 9 of the Equality Act 2010. DBS and right to work checks will apply. Other roles you may have experience of could include: Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

The Supporter Operations team at Alzheimer s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience. The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience. Key Responsibilities: Supporter Enquiry Management Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter. Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion. Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause. Ensure all campaign briefings are delivered to the team to equip them for enquiry handling. Delivery of the promotion of and supporting supporters in the best practice in in aid of fundraising policies. Supporter Stewardship Delivery of outbound thanking and stewardship programmes. Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship. Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey. Support the Senior Officer in managing the supporter follow up process to ensure funds are received promptly and accurately. Responsible for ensuring the quality of our Thanking processes and content are to the highest standards. Collaborate with key stakeholders and teams Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship. Knowledge, skills and experience needed: Experience of working in a customer facing role within an office environment. Experience of handling complaints and queries. Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Excellent CRM/database management skills. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. A professional and hard-working team player with a positive and collaborative work ethic. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th May 2006 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

Who we are: Hope is here. The Global Returns Project (GRP) is a UK charity unlocking new philanthropy to deliver urgent solutions for our planet. We are a fast-moving nonprofit that makes donations to high-impact nature and climate charities simple and we don t take any fees. We ve already mobilised over £3 million for top environmental solutions and are working to unlock at least £30 million annually by the end of the decade. We are growing quickly: Last year's annual fundraising was 275% higher than the previous year. The problem: Charities protecting our planet can turn the tide on climate change and nature loss. They have the skills, strategies and networks to deliver fast and global impact. But less than 2% of philanthropy goes to climate mitigation. Our solution: In the UK alone, around £2 trillion sits with HNW+ individuals those holding between £100k and £30 million. Yet traditional philanthropy largely overlooks them. We re unlocking this funding by offering trusted, pro bono advice and a simple, portfolio approach to giving. Our expertise in UK wealth advice offers a unique path to scalability and systems-change. What we are looking for: Job Title: Senior Philanthropy Officer We re looking for a confident, capable fundraiser to play a key role in major-gift fundraising helping to secure transformational support from high-net-worth individuals. You ll manage your own portfolio of prospects and donors, contributing across the full fundraising cycle: prospecting, cultivation, making direct asks, closing and stewardship. Alongside this, you ll support the development of relationships with wealth advisers to generate referral leads, while also prospecting independently for major gifts. The ideal candidate will be excited to build networks of wealth managers, private-client teams and other advisers to HNWIs, and to convert adviser introductions into committed support. You ll complement this with proactive outreach to identify and engage new major donors beyond existing referral channels. To succeed, you ll develop strong fluency across three distinct fundraising pitches: a business case for advisers; an impact case to persuade donors to support our portfolio charities; and a systems-change case to win backing for GRP s operating costs (salaries, office costs, etc) to keep the charity running fee-free. You ll be comfortable making direct asks for funding, ideally with experience of securing significant gifts or multi-year commitments. You ll be hands-on in day-to-day fundraising activity and able to manage multiple relationships and priorities effectively. You ll thrive in a small, fast-moving team taking initiative, being collaborative, and contributing to shared goals. Crucially, you ll care deeply about climate and nature. Experience required: Strong experience in frontline fundraising (as a guide, likely 3-6 years). Please see the full job description attached for information on skills required and main duties and responsibilities. Location: Centrally located, light and airy office on Regent Street, London. Estimated two days per week in the office. Benefits: 20 days annual leave (pro-rata), plus statutory bank holidays (pro-rata). Occasional 1 2 days additional paid leave over Christmas period. Flexible working. Reports to: CEO Preferred start date: Monday 29th June 2026. Applications reviewed on rolling basis.

Senior Individual Giving Officer Job Advert Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme. We are looking for a Senior Individual Giving Officer to join a Public Fundraising team. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering the charity's 2030 strategy. This is a permanent, full time position. Flexible and hybrid working arrangements are offered, with a requirement to attend the London office for a minimum of two days per week. Occasional travel within the UK may also be required. What you will do Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management. Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard. Build and manage complex data selections and automated email journeys, supporting the roll out of the new CRM and using insight to improve targeting and results. Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell. Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively. Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement. Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes. Champion equality, diversity and inclusion in campaigns and across the organisation. What you will bring Proven experience of planning and delivering multi-channel individual giving campaigns. Strong data and CRM skills, with experience of building selections and automated journeys. Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines. Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care. Experience of monitoring and analysing campaign performance and using insight to improve results. Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion. Why join the team - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. Flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as the charity expands and improves the Individual Giving Program. The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

We are looking for a part time Senior Philanthropy Officer for a 12 month contract, to identify, develop and manage a portfolio of funders and donors including trusts, foundations and major donors, maximising income through the development of co-ordinated stewardship and relationship management. This is a 26 hour a week hybrid working role, with minimum once a fortnight on a Wednesday in the Cambridgeshire office. Ideal start date is mid May. The Charity An incredible long standing regional charity providing support to people in critical times of need. The Role Support the team to deliver c£400k income target, through strong managent and stewardship a portfolio of trusts, foundations and major donors, with a strong focus on the the trust fundraising. Identify, research and submit high quality applications to charitable trusts, foundations, major donors and organisations. Identify tangible packages for funders to support and work closely with senior colleagues and members of other teams to develop content for applications and reporting. Contribute to the effective delivery and development of the fundraising strategy. The Candidate Experience raising four/five figure income through trusts and/or major donors. Ability to identify and research prospects, and move them through the philanthropy giving cycle to cultivate and maintain long term relationships. Experience of producing funding proposals, bid writing or producing tender documents. Experience of developing strong cases for support and compelling propositions. Ability to analyse and interpret financial and operational statistics and other complex data sets. IMPORTANT NOTE Please note this charity are considering applications on a rolling basis with the ideal interview date 14th April. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

My Sisters House is expanding its fundraising team and we re looking for a dynamic, creative and relationship driven fundraiser who can help take our income generation to the next level. If you love building connections, crafting compelling stories and spotting opportunities others miss, this role will give you the space to thrive. What you ll do You ll lead the growth of our individual giving and high value supporter base, nurturing relationships with donors, partners and philanthropists who want to make a tangible difference. You ll shape engaging fundraising appeals, deliver standout donor experiences and bring fresh ideas that cut through a challenging fundraising landscape. You ll also help develop new income streams from local businesses to female led enterprises and work closely with colleagues to strengthen donor journeys and build a confident, ambitious fundraising culture. What you ll bring You re a natural communicator with a flair for storytelling and a sharp eye for opportunity. You re organised, proactive and energised by a busy, varied workload. You enjoy thinking creatively, writing persuasively and turning insight into action. Above all, you re motivated by the impact your work can have on women facing trauma, abuse and disadvantage. Why join us? You ll be part of a small, passionate and supportive team with big ambitions. You ll have room to innovate, freedom to shape your approach and the chance to grow your skills across individual giving, corporate partnerships and high value fundraising. With strong foundations already in place and a growing network of committed supporters you ll be joining at a genuinely exciting moment. Flexible working is essential, with occasional evenings and weekends. The role requires a DBS check

Loan Completions Officer / Lending / Support / Birmingham / Permanent / Hybrid / £30,000 to £36,000 p.a The Role! Are you ready to elevate your career and be part of a fast-growing, exciting team? We're looking for a proactive and detail-oriented individual to join our client as a Lending Support Officer, where you'll play a key role in supporting the lending activities across Bridging, Buy to Let, and other loan products. You'll collaborate with both internal and external stakeholders, delivering exceptional service and driving operational success. Why Join? You'll be joining a passionate and innovative team that values collaboration and customer-focused service. As they continue to grow, your ideas and contributions will be valued, giving you the opportunity to develop your career in an ever-evolving environment. If this sounds like the next step you're looking for, we'd love to hear from you! What You'll Do: Be the First Point of Contact: Handle queries from customers and brokers, ensuring swift and accurate responses. Support Lending Applications: Assist in managing loan applications and ensuring all processes are compliant and efficient. Build Relationships: Work closely with internal teams, clients, and brokers, maintaining strong communication and service standards. Drive Efficiency: Help improve operational processes and contribute to the rollout of new products. What We're Looking For: Tech-Savvy: Proficient in Outlook, Word, Excel, and other IT systems. Strong Communicator: Confident in both written and verbal communication, with experience working with third parties and senior team members. Detail-Oriented: Organised with strong attention to detail, able to manage multiple tasks effectively. Bonus Points: Experience in mortgages or lending products. Familiarity with the financial services industry and working within a regulated environment. Loans Completions / Customer Service / Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid Loans Completions / Customer Service / Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid Loans Completions / Customer Service / Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid

Job Introduction We have opportunities for a Senior Social Worker to join our Unaccompanied Asylum-seeking Children Team (Children Looked After) based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE, with further information available in the attached Total Reward Statement about other financial benefits available to you including professional fees, pension contribution and much more. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions. (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Fancy a chat? Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. We look forward to hearing from you! The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey Handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.

Job Introduction We have opportunities for a Senior Social Worker to join our Unaccompanied Asylum-seeking Children Team (Children Looked After) based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE, with further information available in the attached Total Reward Statement about other financial benefits available to you including professional fees, pension contribution and much more. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions. (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Fancy a chat? Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. We look forward to hearing from you! The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey Handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.

Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details

How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.