Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
May 12, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Location: Manchester Salary: £130,000 + additional benefits Summary: A market-leading FMCG business is seeking an experienced and commercially driven Transport Director to lead and optimise a large-scale UK transport operation. This is a high-impact leadership role with responsibility for operational performance, cost efficiency, service delivery, fleet strategy, compliance, and continuous improvement across a fast-paced national distribution network. Reporting to the Supply Chain Director, you will lead a sizeable transport function operating within a demanding FMCG environment where customer service, efficiency, and agility are critical. Key Responsibilities Lead and develop the national transport strategy across multi-site operations Drive operational excellence across fleet, routing, planning, and carrier management Deliver measurable improvements in OTIF, cost-to-serve, utilisation, and productivity Ensure full compliance with all transport legislation, health & safety, and operator licensing requirements Build high-performing leadership teams across transport and logistics functions Manage significant transport budgets and identify opportunities for efficiency savings Partner closely with warehousing, supply chain, procurement, and commercial teams Lead transformation and continuous improvement initiatives, including automation and sustainability programmes Key Skills / Experience Proven senior leadership experience within FMCG, retail, or high-volume distribution environments Strong background managing large transport fleets and complex distribution operations CPC qualified with strong knowledge of UK transport compliance and legislation Demonstrable success delivering operational and commercial improvements Strategic thinker with hands-on leadership capability Strong stakeholder management and people leadership skills Experience leading change within fast-moving operational environments Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
May 12, 2026
Full time
Location: Manchester Salary: £130,000 + additional benefits Summary: A market-leading FMCG business is seeking an experienced and commercially driven Transport Director to lead and optimise a large-scale UK transport operation. This is a high-impact leadership role with responsibility for operational performance, cost efficiency, service delivery, fleet strategy, compliance, and continuous improvement across a fast-paced national distribution network. Reporting to the Supply Chain Director, you will lead a sizeable transport function operating within a demanding FMCG environment where customer service, efficiency, and agility are critical. Key Responsibilities Lead and develop the national transport strategy across multi-site operations Drive operational excellence across fleet, routing, planning, and carrier management Deliver measurable improvements in OTIF, cost-to-serve, utilisation, and productivity Ensure full compliance with all transport legislation, health & safety, and operator licensing requirements Build high-performing leadership teams across transport and logistics functions Manage significant transport budgets and identify opportunities for efficiency savings Partner closely with warehousing, supply chain, procurement, and commercial teams Lead transformation and continuous improvement initiatives, including automation and sustainability programmes Key Skills / Experience Proven senior leadership experience within FMCG, retail, or high-volume distribution environments Strong background managing large transport fleets and complex distribution operations CPC qualified with strong knowledge of UK transport compliance and legislation Demonstrable success delivering operational and commercial improvements Strategic thinker with hands-on leadership capability Strong stakeholder management and people leadership skills Experience leading change within fast-moving operational environments Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Freight Internal Sales Executive Salary: Up to £37,000 Location: Hertfordshire, AL3. Working Hours: 08:30 - 17:30, Monday to Friday Start: ASAP Join our well-established UK freight forwarder Client, as an Internal Sales Executive based in St Albans. You'll build and develop client relationships, maximise new and existing business potential, and prepare competitive quotations across Air, Road and Sea. What you'll do: Build, nurture and grow relationships with new and existing clients. Identify opportunities to maximise revenue across Air, Road and Sea services. Prepare and follow up accurate quotations and tenders. Negotiate commercially with customers and suppliers to win business. Manage key accounts and produce KPI reports to track performance. Coordinate with customers, suppliers and overseas partners; attend meetings as needed. Maintain accurate CRM and administrative records. What you need: Background in sales, customer service or operations within logistics/freight desirable but not essential. Confidence preparing quotes and tender submissions with strong numerical accuracy. Proven relationship-building skills and the ability to develop key accounts. Experience negotiating with clients and/or suppliers. Competent user of Microsoft Excel, Word, Outlook and PowerPoint. Clear written and verbal communication; calm, positive and resilient under pressure. Strong attention to detail and a proactive, "can-do" work ethic. Why you'll love this role: Competitive base salary with annual bonus potential (up to £5,000). Contributory pension scheme. Supportive leadership and the opportunity to make a visible impact. Career development with a stable, growing business. Large modern offices How to apply: We're keen to speak to freight professionals with multimodal/export experience, and those with relevant transferable skills. If you'd like to know more about this opportunity, please get in touch today. E: T: You can also refer someone suitable. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
May 12, 2026
Full time
Freight Internal Sales Executive Salary: Up to £37,000 Location: Hertfordshire, AL3. Working Hours: 08:30 - 17:30, Monday to Friday Start: ASAP Join our well-established UK freight forwarder Client, as an Internal Sales Executive based in St Albans. You'll build and develop client relationships, maximise new and existing business potential, and prepare competitive quotations across Air, Road and Sea. What you'll do: Build, nurture and grow relationships with new and existing clients. Identify opportunities to maximise revenue across Air, Road and Sea services. Prepare and follow up accurate quotations and tenders. Negotiate commercially with customers and suppliers to win business. Manage key accounts and produce KPI reports to track performance. Coordinate with customers, suppliers and overseas partners; attend meetings as needed. Maintain accurate CRM and administrative records. What you need: Background in sales, customer service or operations within logistics/freight desirable but not essential. Confidence preparing quotes and tender submissions with strong numerical accuracy. Proven relationship-building skills and the ability to develop key accounts. Experience negotiating with clients and/or suppliers. Competent user of Microsoft Excel, Word, Outlook and PowerPoint. Clear written and verbal communication; calm, positive and resilient under pressure. Strong attention to detail and a proactive, "can-do" work ethic. Why you'll love this role: Competitive base salary with annual bonus potential (up to £5,000). Contributory pension scheme. Supportive leadership and the opportunity to make a visible impact. Career development with a stable, growing business. Large modern offices How to apply: We're keen to speak to freight professionals with multimodal/export experience, and those with relevant transferable skills. If you'd like to know more about this opportunity, please get in touch today. E: T: You can also refer someone suitable. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Project Manager to be a key part of our Egham team, representing proAV, taking full responsibility for working as part of the proAV Systems Integration team to project manage client orders in the company's systems vertical markets. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. This is an exciting opportunity for an exceptional, experienced Senior Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Liaison with other internal departments, clients and contractors. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Design systems in terms of their electronics, mechanics' and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems. Understand the contractual requirements of your projects. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner. Physically setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion. Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money. Deal with all aspects interfacing of audio visual systems into our client's buildings this will encompass both hardware and software interfaces. Perform on-site commissioning and configuration programming of our systems. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems. Organised and flexible with the ability to approach different types of tasks during the working day. An understanding of contracts and commercial processes. Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential. Competent to a high level of computer literacy. Able to work as part of a team. Ability to think laterally finding an appropriate solution to fulfil an application. Good communication skills both verbal and written, being able to communicate with company executives to building contractors. Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
May 12, 2026
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Project Manager to be a key part of our Egham team, representing proAV, taking full responsibility for working as part of the proAV Systems Integration team to project manage client orders in the company's systems vertical markets. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. This is an exciting opportunity for an exceptional, experienced Senior Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Liaison with other internal departments, clients and contractors. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Design systems in terms of their electronics, mechanics' and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems. Understand the contractual requirements of your projects. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner. Physically setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion. Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money. Deal with all aspects interfacing of audio visual systems into our client's buildings this will encompass both hardware and software interfaces. Perform on-site commissioning and configuration programming of our systems. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems. Organised and flexible with the ability to approach different types of tasks during the working day. An understanding of contracts and commercial processes. Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential. Competent to a high level of computer literacy. Able to work as part of a team. Ability to think laterally finding an appropriate solution to fulfil an application. Good communication skills both verbal and written, being able to communicate with company executives to building contractors. Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
About the Opportunity Join a leading global financial services group, where you'll play a crucial role in managing a diverse portfolio of Loans. This is an exceptional opportunity for an experienced loan operations professional to work at the heart of a dynamic team You will oversee the complete lifecycle of complex transactions across a variety of sectors, working alongside front office, risk, fin click apply for full job details
May 12, 2026
Full time
About the Opportunity Join a leading global financial services group, where you'll play a crucial role in managing a diverse portfolio of Loans. This is an exceptional opportunity for an experienced loan operations professional to work at the heart of a dynamic team You will oversee the complete lifecycle of complex transactions across a variety of sectors, working alongside front office, risk, fin click apply for full job details
Back of House Manager Location : Rockliffe Hall, Darlington Salary : £40,000 to £42,000 per annum Hours : Fulltime - 40 hours per week, including weekends Reporting to : Director of Food & Beverage and Food & Beverage Manager Responsible for : Stewarding Team, Back of House Supervisors, Kitchen Porters and BOH Support Teams Job Purpose: Working closely with the Director of Food & Beverage, Food & Beverage Manager, and Executive Kitchen leadership, the Back of House Manager will drive operational excellence, hygiene compliance, team performance, and efficiency across all BOH operations, supporting the overall success and reputation of Rockliffe Hall. Key responsibilities of the Back of House Manager : Oversee the daily operation of all back-of-house areas across kitchens, restaurants, bars, events, and banqueting Ensure BOH operations fully support front-of-house service delivery and culinary execution Manage cleaning standards, waste management, recycling, and sustainability practices across all BOH areas Ensure correct procedures for goods delivery, storage, and internal transfers are followed Monitor operational efficiency and implement improvements to workflows and resource allocation Work closely with the Executive Head Chef and F&B leadership to align BOH operations with service requirements Support new openings, events, and peak trading periods with appropriate BOH planning and staffing Uphold Rockliffe Hall's brand standards across all BOH environments Lead, recruit, train, and develop a high-performing stewardship and BOH support team Ensure all new starters receive a comprehensive BOH induction and role-specific training Conduct regular job chats, performance reviews, and annual appraisals Provide ongoing coaching, mentoring, and statutory training Create a positive, respectful, and disciplined working culture within BOH teams Manage attendance, performance, and conduct issues in line with company procedures Support succession planning and internal development within BOH roles Represent BOH operations at daily and weekly operational meetings About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe Hall is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence. Why join? To be part of an exceptional Team within a premium hospitality environment during an exciting period of transformation and growth. Benefits: A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months) Pension Scheme (Aegon) Hospitality Rewards Scheme Life Assurance (Legal & General) Private Medical Insurance (WPA) Selected Discounts Across the Resort Enhanced Annual Leave for Long Service Annual Leave - 20 Days plus Bank Holidays Employee Assistance Programme (Hospitality Action) Staff Meals Uniform Laundry Service "Our success is dependent on every single individual in our team"
May 12, 2026
Full time
Back of House Manager Location : Rockliffe Hall, Darlington Salary : £40,000 to £42,000 per annum Hours : Fulltime - 40 hours per week, including weekends Reporting to : Director of Food & Beverage and Food & Beverage Manager Responsible for : Stewarding Team, Back of House Supervisors, Kitchen Porters and BOH Support Teams Job Purpose: Working closely with the Director of Food & Beverage, Food & Beverage Manager, and Executive Kitchen leadership, the Back of House Manager will drive operational excellence, hygiene compliance, team performance, and efficiency across all BOH operations, supporting the overall success and reputation of Rockliffe Hall. Key responsibilities of the Back of House Manager : Oversee the daily operation of all back-of-house areas across kitchens, restaurants, bars, events, and banqueting Ensure BOH operations fully support front-of-house service delivery and culinary execution Manage cleaning standards, waste management, recycling, and sustainability practices across all BOH areas Ensure correct procedures for goods delivery, storage, and internal transfers are followed Monitor operational efficiency and implement improvements to workflows and resource allocation Work closely with the Executive Head Chef and F&B leadership to align BOH operations with service requirements Support new openings, events, and peak trading periods with appropriate BOH planning and staffing Uphold Rockliffe Hall's brand standards across all BOH environments Lead, recruit, train, and develop a high-performing stewardship and BOH support team Ensure all new starters receive a comprehensive BOH induction and role-specific training Conduct regular job chats, performance reviews, and annual appraisals Provide ongoing coaching, mentoring, and statutory training Create a positive, respectful, and disciplined working culture within BOH teams Manage attendance, performance, and conduct issues in line with company procedures Support succession planning and internal development within BOH roles Represent BOH operations at daily and weekly operational meetings About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe Hall is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence. Why join? To be part of an exceptional Team within a premium hospitality environment during an exciting period of transformation and growth. Benefits: A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months) Pension Scheme (Aegon) Hospitality Rewards Scheme Life Assurance (Legal & General) Private Medical Insurance (WPA) Selected Discounts Across the Resort Enhanced Annual Leave for Long Service Annual Leave - 20 Days plus Bank Holidays Employee Assistance Programme (Hospitality Action) Staff Meals Uniform Laundry Service "Our success is dependent on every single individual in our team"
Executive Director - EACTS EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. As a world leader in advancing education and quality standards in cardiac, thoracic, and aortic surgery, EACTS offers you the opportunity to shape the future of global healthcare by leading a highly respected international organisation. With over 4,000 members worldwide and a reputation for delivering outstanding educational events, scientific publications, and quality improvement initiatives, EACTS is committed to improving patient outcomes on a global scale. This role provides the chance to work alongside an expert Board of Trustees and a dedicated executive team, driving operational excellence and supporting strategic growth. Flexible and family-friendly working arrangements are available to ensure you can thrive both professionally and personally. If you are passionate about making a tangible difference in healthcare through collaborative leadership and operational expertise, this is your opportunity to play a key part in EACTS's next chapter. Join a globally recognised charity at the forefront of cardio-thoracic surgical education, research, and quality improvement with an extensive international network of members and partners. Lead a talented executive team in Windsor while collaborating closely with an expert Board of Trustees, shaping operational delivery and supporting the implementation of an ambitious five-year strategic plan. Benefit from flexible working opportunities and support for relocation, as well as the chance to represent EACTS on the international stage and drive meaningful change in patient care worldwide. About the role: As Executive Director at EACTS you will be entrusted with overseeing all aspects of daily operations at one of Europe's most influential medical associations. Your role will involve guiding an experienced team through complex projects ranging from large-scale international conferences to innovative educational programmes. You will collaborate closely with senior leaders-including the Secretary General-and provide essential support for strategic planning while ensuring that governance standards remain exemplary. By building strong relationships with internal teams as well as external partners around the globe you will help expand EACTS's reach and impact. Your ability to inspire others will be crucial as you lead efforts to deliver high-profile events like the 40th anniversary Annual Meeting in Barcelona. Success in this position means not only maintaining but enhancing EACTS's reputation for excellence through effective resource management, stakeholder engagement, process optimisation, and fostering an inclusive workplace where every member feels valued. Provide day-to-day operational leadership for EACTS's executive team based in Windsor, ensuring smooth management across all areas including education, events, publications, membership services, and quality improvement initiatives. Support the Secretary General and Council in developing and implementing strategic objectives that align with EACTS's mission to advance cardio-thoracic surgery globally. Oversee robust governance processes by reviewing policies and procedures to ensure compliance with charity law, company law, and best practice guidelines. Represent EACTS at the highest levels with international organisations, sponsors, industry partners, philanthropists, and other key stakeholders to foster new collaborations and strengthen existing relationships. Manage financial operations including budgeting, investment policy oversight, risk management processes, and reporting to the Board of Trustees to ensure sustainable growth. Recruit, motivate, develop, and manage staff within an inclusive framework that supports professional development while upholding equal opportunities legislation. Drive continuous improvement by identifying efficiencies in business models across all operational activities such as educational courses, fellowships, outreach programmes, innovation hubs, events management, publications, membership growth strategies, and data-driven quality improvement projects. Act as a trusted advisor to the Secretary General and Council on operational matters while providing proactive support for decision-making at board level. Lead preparations for major events such as the landmark 2026 Annual Meeting in Barcelona by coordinating cross-functional teams towards shared objectives. Champion EACTS's values by nurturing a positive organisational culture that prioritises collaboration among staff members as well as volunteers from diverse backgrounds. Key success criteria: To excel as Executive Director at EACTS you will bring substantial experience leading complex organisations-ideally within charitable or non-profit settings-where your focus has been on operational excellence governance financial stewardship. Your background should include hands-on involvement with boards, trustees and directors where you have supported their work through sound advice diligent execution organisational acumen. You will possess finely tuned interpersonal skills allowing you to connect empathise and communicate persuasively across diverse audiences both internally and externally. A collaborative approach is essential: your ability to nurture talent, foster teamwork and create supportive environments will underpin your success driving joint objectives forward. International exposure especially within European contexts adds further value given EACTS's global remit. Demonstrated experience in senior leadership roles within charities or complex organisations where you have successfully managed change initiatives that improved performance or efficiency. Comprehensive understanding of charity governance frameworks including compliance with relevant legal requirements (charity law/company law) as well as best practice standards. Proven ability to oversee financial management functions Track record of motivating, managing and developing multidisciplinary teams within inclusive environments that encourage professional growth Exceptional interpersonal skills enabling you to build trust influence stakeholders at all levels-from board members and senior volunteers through to external partners across different cultures geographies. Experience working internationally particularly within EU contexts; familiarity with healthcare or medical sectors would be advantageous but not essential. Excellent written spoken English communication abilities combined with high integrity What sets this company apart: EACTS stands out as a truly global force for good in healthcare- uniting surgeons, allied health professionals, researchers and educators from over 4 000 members across continents under one mission: advancing cardio-thoracic surgery for better patient outcomes everywhere. The Association is renowned not only for its flagship annual meeting-the largest gathering of its kind-but also for its commitment to ongoing education mentorship, humanitarian outreach and innovation. Compensation A competitive compensation package is available, and will be discussed on application What's next: If you are inspired by this unique opportunity to shape global healthcare through collaborative operational leadership we encourage you to take the next step towards joining EACTS' exceptional team. This role is being managed by Robert Walters. To discuss the role, please get in touch with: Howard Green Business Director (url removed) (phone number removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 12, 2026
Full time
Executive Director - EACTS EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. As a world leader in advancing education and quality standards in cardiac, thoracic, and aortic surgery, EACTS offers you the opportunity to shape the future of global healthcare by leading a highly respected international organisation. With over 4,000 members worldwide and a reputation for delivering outstanding educational events, scientific publications, and quality improvement initiatives, EACTS is committed to improving patient outcomes on a global scale. This role provides the chance to work alongside an expert Board of Trustees and a dedicated executive team, driving operational excellence and supporting strategic growth. Flexible and family-friendly working arrangements are available to ensure you can thrive both professionally and personally. If you are passionate about making a tangible difference in healthcare through collaborative leadership and operational expertise, this is your opportunity to play a key part in EACTS's next chapter. Join a globally recognised charity at the forefront of cardio-thoracic surgical education, research, and quality improvement with an extensive international network of members and partners. Lead a talented executive team in Windsor while collaborating closely with an expert Board of Trustees, shaping operational delivery and supporting the implementation of an ambitious five-year strategic plan. Benefit from flexible working opportunities and support for relocation, as well as the chance to represent EACTS on the international stage and drive meaningful change in patient care worldwide. About the role: As Executive Director at EACTS you will be entrusted with overseeing all aspects of daily operations at one of Europe's most influential medical associations. Your role will involve guiding an experienced team through complex projects ranging from large-scale international conferences to innovative educational programmes. You will collaborate closely with senior leaders-including the Secretary General-and provide essential support for strategic planning while ensuring that governance standards remain exemplary. By building strong relationships with internal teams as well as external partners around the globe you will help expand EACTS's reach and impact. Your ability to inspire others will be crucial as you lead efforts to deliver high-profile events like the 40th anniversary Annual Meeting in Barcelona. Success in this position means not only maintaining but enhancing EACTS's reputation for excellence through effective resource management, stakeholder engagement, process optimisation, and fostering an inclusive workplace where every member feels valued. Provide day-to-day operational leadership for EACTS's executive team based in Windsor, ensuring smooth management across all areas including education, events, publications, membership services, and quality improvement initiatives. Support the Secretary General and Council in developing and implementing strategic objectives that align with EACTS's mission to advance cardio-thoracic surgery globally. Oversee robust governance processes by reviewing policies and procedures to ensure compliance with charity law, company law, and best practice guidelines. Represent EACTS at the highest levels with international organisations, sponsors, industry partners, philanthropists, and other key stakeholders to foster new collaborations and strengthen existing relationships. Manage financial operations including budgeting, investment policy oversight, risk management processes, and reporting to the Board of Trustees to ensure sustainable growth. Recruit, motivate, develop, and manage staff within an inclusive framework that supports professional development while upholding equal opportunities legislation. Drive continuous improvement by identifying efficiencies in business models across all operational activities such as educational courses, fellowships, outreach programmes, innovation hubs, events management, publications, membership growth strategies, and data-driven quality improvement projects. Act as a trusted advisor to the Secretary General and Council on operational matters while providing proactive support for decision-making at board level. Lead preparations for major events such as the landmark 2026 Annual Meeting in Barcelona by coordinating cross-functional teams towards shared objectives. Champion EACTS's values by nurturing a positive organisational culture that prioritises collaboration among staff members as well as volunteers from diverse backgrounds. Key success criteria: To excel as Executive Director at EACTS you will bring substantial experience leading complex organisations-ideally within charitable or non-profit settings-where your focus has been on operational excellence governance financial stewardship. Your background should include hands-on involvement with boards, trustees and directors where you have supported their work through sound advice diligent execution organisational acumen. You will possess finely tuned interpersonal skills allowing you to connect empathise and communicate persuasively across diverse audiences both internally and externally. A collaborative approach is essential: your ability to nurture talent, foster teamwork and create supportive environments will underpin your success driving joint objectives forward. International exposure especially within European contexts adds further value given EACTS's global remit. Demonstrated experience in senior leadership roles within charities or complex organisations where you have successfully managed change initiatives that improved performance or efficiency. Comprehensive understanding of charity governance frameworks including compliance with relevant legal requirements (charity law/company law) as well as best practice standards. Proven ability to oversee financial management functions Track record of motivating, managing and developing multidisciplinary teams within inclusive environments that encourage professional growth Exceptional interpersonal skills enabling you to build trust influence stakeholders at all levels-from board members and senior volunteers through to external partners across different cultures geographies. Experience working internationally particularly within EU contexts; familiarity with healthcare or medical sectors would be advantageous but not essential. Excellent written spoken English communication abilities combined with high integrity What sets this company apart: EACTS stands out as a truly global force for good in healthcare- uniting surgeons, allied health professionals, researchers and educators from over 4 000 members across continents under one mission: advancing cardio-thoracic surgery for better patient outcomes everywhere. The Association is renowned not only for its flagship annual meeting-the largest gathering of its kind-but also for its commitment to ongoing education mentorship, humanitarian outreach and innovation. Compensation A competitive compensation package is available, and will be discussed on application What's next: If you are inspired by this unique opportunity to shape global healthcare through collaborative operational leadership we encourage you to take the next step towards joining EACTS' exceptional team. This role is being managed by Robert Walters. To discuss the role, please get in touch with: Howard Green Business Director (url removed) (phone number removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Telesales Agent Join the Team at Black Sheep Brewery Masham, North Yorkshire Competitive Salary + Bonus Full-Time Permanent Are you confident on the phone and passionate about building relationships? Fancy joining one of the UK's most iconic independent breweries? This could be your perfect next move. About Black Sheep Brewery Born in the heart of Yorkshire, Black Sheep Brewery has been proudly brewing award-winning beers since 1992. Known for our independent spirit, bold character, and exceptional ales and lagers, we supply pubs, bars, restaurants, and retailers across the UK. We're passionate about quality, personality, and doing things differently - and now we're looking for an energetic Telesales Agent to help us grow our customer base and strengthen relationships with existing accounts. The Role As a Telesales Agent, you'll be the voice of Black Sheep Brewery, speaking with customers daily, generating sales opportunities, promoting our products, and delivering outstanding service. This is a fast-paced and rewarding role where no two days are the same. What You'll Be Doing Building strong relationships with pubs, bars, retailers, and trade customers Making outbound sales calls to existing and prospective customers Promoting new products, seasonal releases, and promotions Processing orders accurately and efficiently Following up on leads and identifying new business opportunities Working closely with the sales and operations teams Helping customers choose the right products for their venues What We're Looking For Previous telesales, sales, customer service, or account management experience A confident and professional phone manner Target-driven with a positive attitude Strong communication and relationship-building skills Good organisational skills and attention to detail Passion for great customer service Interest in beer, hospitality, or the drinks industry is a bonus What We Offer Competitive salary with bonus opportunities Staff discounts on products A supportive and friendly team environment Opportunity to work with a well-known Yorkshire brewery brand Career development opportunities within a growing business A lively, energetic workplace with real personality Why Join Us? At Black Sheep Brewery, we don't just sell beer - we create experiences, build partnerships, and champion independent brewing. If you're ambitious, outgoing, and ready to be part of a proud Yorkshire success story, we'd love to hear from you. Apply today and become part of the flock.
May 12, 2026
Full time
Telesales Agent Join the Team at Black Sheep Brewery Masham, North Yorkshire Competitive Salary + Bonus Full-Time Permanent Are you confident on the phone and passionate about building relationships? Fancy joining one of the UK's most iconic independent breweries? This could be your perfect next move. About Black Sheep Brewery Born in the heart of Yorkshire, Black Sheep Brewery has been proudly brewing award-winning beers since 1992. Known for our independent spirit, bold character, and exceptional ales and lagers, we supply pubs, bars, restaurants, and retailers across the UK. We're passionate about quality, personality, and doing things differently - and now we're looking for an energetic Telesales Agent to help us grow our customer base and strengthen relationships with existing accounts. The Role As a Telesales Agent, you'll be the voice of Black Sheep Brewery, speaking with customers daily, generating sales opportunities, promoting our products, and delivering outstanding service. This is a fast-paced and rewarding role where no two days are the same. What You'll Be Doing Building strong relationships with pubs, bars, retailers, and trade customers Making outbound sales calls to existing and prospective customers Promoting new products, seasonal releases, and promotions Processing orders accurately and efficiently Following up on leads and identifying new business opportunities Working closely with the sales and operations teams Helping customers choose the right products for their venues What We're Looking For Previous telesales, sales, customer service, or account management experience A confident and professional phone manner Target-driven with a positive attitude Strong communication and relationship-building skills Good organisational skills and attention to detail Passion for great customer service Interest in beer, hospitality, or the drinks industry is a bonus What We Offer Competitive salary with bonus opportunities Staff discounts on products A supportive and friendly team environment Opportunity to work with a well-known Yorkshire brewery brand Career development opportunities within a growing business A lively, energetic workplace with real personality Why Join Us? At Black Sheep Brewery, we don't just sell beer - we create experiences, build partnerships, and champion independent brewing. If you're ambitious, outgoing, and ready to be part of a proud Yorkshire success story, we'd love to hear from you. Apply today and become part of the flock.
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites, blending historic character with contemporary design. Our dining and bar experiences include Ekstedt at The Yard, the 40 Elephants Bar, Sibin whisky bar and Afternoon Tea in The Parlour. Colleagues work in a distinctive environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Groups & Event Sales Executive position include Provide clients with expert knowledge of the hotel's products, services and event spaces. Support proactive and reactive groups and events sales enquiries across all segments including Corporate, Social, Conference and MICE. Prepare meeting and events proposals, contracts, BEOs and manage group rooming lists using Envision and Reserve. Collaborate closely with Sales, Revenue, Food & Beverage and operational teams to maximise revenue and enhance the hotel's brand profile. Assist with client show rounds, office visits, FAM trips, trade shows and post-event follow-ups. Maintain accurate sales data, assist with sales and competitor reports and engage in market research activities. Support the development and execution of groups and events sales strategies and action plans. About you You are highly organised with exceptional attention to detail and the ability to multitask and prioritise in a fast-paced sales environment. You have experience supporting groups, events or hotel sales operations and are confident communicating with clients and internal stakeholders. You demonstrate strong interpersonal and relationship-building skills, enjoy working collaboratively across departments and are proactive in identifying sales opportunities. You are comfortable working with sales systems and reports, bring a flexible and positive attitude, and are motivated to grow and develop your career within hotel sales. Benefits you can enjoy as Groups & Events Sales Executive 12 complimentary nights a year across Hyatt Hotels worldwide. Discounted hotel stays for you, your family and friends across Hyatt Hotels from day one. Free meals on duty in our colleague restaurant. Uniform provided and laundered complimentary. Headspace membership and access to our Employee Assistance Programme. 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels. Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide. At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Hyatt Regency Huntington Beach Resort and Spa Huntington Beach , CA , US Hyatt Regency Morristown at Headquarters Plaza Morristown , NJ , US Grand Hyatt Deer Valley Park City , UT , US
May 12, 2026
Full time
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites, blending historic character with contemporary design. Our dining and bar experiences include Ekstedt at The Yard, the 40 Elephants Bar, Sibin whisky bar and Afternoon Tea in The Parlour. Colleagues work in a distinctive environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Groups & Event Sales Executive position include Provide clients with expert knowledge of the hotel's products, services and event spaces. Support proactive and reactive groups and events sales enquiries across all segments including Corporate, Social, Conference and MICE. Prepare meeting and events proposals, contracts, BEOs and manage group rooming lists using Envision and Reserve. Collaborate closely with Sales, Revenue, Food & Beverage and operational teams to maximise revenue and enhance the hotel's brand profile. Assist with client show rounds, office visits, FAM trips, trade shows and post-event follow-ups. Maintain accurate sales data, assist with sales and competitor reports and engage in market research activities. Support the development and execution of groups and events sales strategies and action plans. About you You are highly organised with exceptional attention to detail and the ability to multitask and prioritise in a fast-paced sales environment. You have experience supporting groups, events or hotel sales operations and are confident communicating with clients and internal stakeholders. You demonstrate strong interpersonal and relationship-building skills, enjoy working collaboratively across departments and are proactive in identifying sales opportunities. You are comfortable working with sales systems and reports, bring a flexible and positive attitude, and are motivated to grow and develop your career within hotel sales. Benefits you can enjoy as Groups & Events Sales Executive 12 complimentary nights a year across Hyatt Hotels worldwide. Discounted hotel stays for you, your family and friends across Hyatt Hotels from day one. Free meals on duty in our colleague restaurant. Uniform provided and laundered complimentary. Headspace membership and access to our Employee Assistance Programme. 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels. Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide. At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Hyatt Regency Huntington Beach Resort and Spa Huntington Beach , CA , US Hyatt Regency Morristown at Headquarters Plaza Morristown , NJ , US Grand Hyatt Deer Valley Park City , UT , US
Universal Business Team
Hemel Hempstead, Hertfordshire
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. The business delivers integrated solutions spanning design, refurbishment, furniture, and modular construction. With a current turnover of c. 15m and a clear pathway to 20m+, they are entering an exciting new phase of growth. Recent strategic developments include: Expansion into modular/off-site construction through a new division A major 35m modular programme Growing international opportunities across Europe and the US Our client combines a strong brand, loyal client base, and a differentiated offer, but now requires enhanced leadership, structure, and commercial discipline to fully realise its potential. The Opportunity This is a rare opportunity to lead a well-established, respected business into its next stage of growth and professionalisation. Working alongside an experienced COO and CFO, the CEO will take full responsibility for commercial performance, leadership, and strategic direction, ensuring the business delivers sustainable, profitable growth. This is not a turnaround; it is a scale-up opportunity with strong foundations, a healthy pipeline, and significant headroom for improvement. The Role Provide clear leadership and strategic direction to the business Build and maintain a credible sales pipeline to support 20m+ turnover Lead the commercial strategy, driving revenue growth and margin improvement Ensure alignment between sales, operations, and financial performance Implement robust performance management, reporting, and accountability structures Lead and develop the senior leadership team (COO and CFO) Oversee delivery of key programmes, including the current 35m project Strengthen financial discipline, including margin, cash flow, and project control Manage relationships with shareholders and the board Support expansion into new geographies and service lines Requirements Sector Experience Interior fit-out or commercial refurbishment Design-and-build contracting Specialist construction services Modular/off-site construction Workplace or education interiors You will likely have operated at a senior level within a 15m- 50m project-based business. Commercial Expertise A proven track record of building and converting strong project pipelines Experience delivering profitable growth in project-based environments Strong understanding of margin control, pricing strategy, and project risk The ability to align commercial, operational, and financial functions Leadership Style Commercially sharp and operationally decisive Experienced in leading multi-disciplinary teams Comfortable in a hands-on SME environment Able to bring structure, clarity, and accountability Credible with shareholders, clients, and senior stakeholders Personal Attributes Pragmatic, results-oriented, and resilient Strong communicator with natural leadership presence Able to balance strategic thinking with execution Comfortable leading through change and growth Benefits Generous package including bonus and incentives
May 12, 2026
Full time
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. The business delivers integrated solutions spanning design, refurbishment, furniture, and modular construction. With a current turnover of c. 15m and a clear pathway to 20m+, they are entering an exciting new phase of growth. Recent strategic developments include: Expansion into modular/off-site construction through a new division A major 35m modular programme Growing international opportunities across Europe and the US Our client combines a strong brand, loyal client base, and a differentiated offer, but now requires enhanced leadership, structure, and commercial discipline to fully realise its potential. The Opportunity This is a rare opportunity to lead a well-established, respected business into its next stage of growth and professionalisation. Working alongside an experienced COO and CFO, the CEO will take full responsibility for commercial performance, leadership, and strategic direction, ensuring the business delivers sustainable, profitable growth. This is not a turnaround; it is a scale-up opportunity with strong foundations, a healthy pipeline, and significant headroom for improvement. The Role Provide clear leadership and strategic direction to the business Build and maintain a credible sales pipeline to support 20m+ turnover Lead the commercial strategy, driving revenue growth and margin improvement Ensure alignment between sales, operations, and financial performance Implement robust performance management, reporting, and accountability structures Lead and develop the senior leadership team (COO and CFO) Oversee delivery of key programmes, including the current 35m project Strengthen financial discipline, including margin, cash flow, and project control Manage relationships with shareholders and the board Support expansion into new geographies and service lines Requirements Sector Experience Interior fit-out or commercial refurbishment Design-and-build contracting Specialist construction services Modular/off-site construction Workplace or education interiors You will likely have operated at a senior level within a 15m- 50m project-based business. Commercial Expertise A proven track record of building and converting strong project pipelines Experience delivering profitable growth in project-based environments Strong understanding of margin control, pricing strategy, and project risk The ability to align commercial, operational, and financial functions Leadership Style Commercially sharp and operationally decisive Experienced in leading multi-disciplinary teams Comfortable in a hands-on SME environment Able to bring structure, clarity, and accountability Credible with shareholders, clients, and senior stakeholders Personal Attributes Pragmatic, results-oriented, and resilient Strong communicator with natural leadership presence Able to balance strategic thinking with execution Comfortable leading through change and growth Benefits Generous package including bonus and incentives
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area click apply for full job details
May 12, 2026
Full time
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area click apply for full job details
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 12, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
May 12, 2026
Full time
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
May 12, 2026
Full time
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role GlobalData Healthcare is seeking a commercially minded and experienced In-House Legal Counsel to lead the legal and governance functions of our high-growth organisation. This is a critical role providing legal oversight across UK and international operations, ensuring compliance, managing legal risk, and maintaining strong corporate governance across multiple global entities. You will act as a trusted advisor to the executive leadership team, supporting strategic decision-making while safeguarding the organisation s legal and regulatory position. This is a unique opportunity to build and shape a scalable legal function within a growing, globally focused business. What you ll be doing Legal Advisory & Commercial Contracts Draft, review, negotiate and advise on a wide range of commercial agreements including SaaS, licensing, consulting, partnership, procurement and service agreements, as well as NDAs across multiple jurisdictions Act as the lead in-house legal advisor across all business units Provide guidance on contract performance, regulatory compliance, employment law, data protection (including GDPR), intellectual property and cross-border transactions Governance, Risk & Compliance Ensure compliance with all relevant corporate, commercial and regulatory requirements Oversee legal risk, disputes and litigation across global operations Support regulatory filings, audits and governance requirements Develop and implement global legal policies, frameworks and templates External Counsel & Stakeholder Management Manage and coordinate external legal counsel across multiple jurisdictions Ensure efficient and cost-effective delivery of legal services Partner closely with senior leadership, providing strategic legal advice aligned to business objectives and risk appetite What we re looking for Essential Experience Qualified solicitor in England & Wales (or equivalent jurisdiction) with a valid practising certificate Minimum 10 years PQE, ideally including experience supporting international businesses and in-house exposure Strong background in commercial law, contract negotiation and corporate governance Experience operating across multiple jurisdictions with an understanding of cross-border legal compliance Proven ability to assess legal risk in a commercial context and provide pragmatic, business-focused solutions Strong stakeholder management skills with the confidence to advise senior leadership and board members Desirable Experience Experience in private equity-backed or listed company environments Background working within multinational organisations or with overseas subsidiaries Knowledge of corporate law across key regions including the US, EU and Asia-Pacific Experience managing competing priorities across time zones in a fast-paced environment Personal Attributes Commercially minded with a pragmatic and solutions-focused approach Strong communicator with the ability to influence at senior levels Highly organised and able to manage complex, global workloads Collaborative and able to work cross-functionally across the business Adaptable and comfortable operating in a fast-growing, evolving organisation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 12, 2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role GlobalData Healthcare is seeking a commercially minded and experienced In-House Legal Counsel to lead the legal and governance functions of our high-growth organisation. This is a critical role providing legal oversight across UK and international operations, ensuring compliance, managing legal risk, and maintaining strong corporate governance across multiple global entities. You will act as a trusted advisor to the executive leadership team, supporting strategic decision-making while safeguarding the organisation s legal and regulatory position. This is a unique opportunity to build and shape a scalable legal function within a growing, globally focused business. What you ll be doing Legal Advisory & Commercial Contracts Draft, review, negotiate and advise on a wide range of commercial agreements including SaaS, licensing, consulting, partnership, procurement and service agreements, as well as NDAs across multiple jurisdictions Act as the lead in-house legal advisor across all business units Provide guidance on contract performance, regulatory compliance, employment law, data protection (including GDPR), intellectual property and cross-border transactions Governance, Risk & Compliance Ensure compliance with all relevant corporate, commercial and regulatory requirements Oversee legal risk, disputes and litigation across global operations Support regulatory filings, audits and governance requirements Develop and implement global legal policies, frameworks and templates External Counsel & Stakeholder Management Manage and coordinate external legal counsel across multiple jurisdictions Ensure efficient and cost-effective delivery of legal services Partner closely with senior leadership, providing strategic legal advice aligned to business objectives and risk appetite What we re looking for Essential Experience Qualified solicitor in England & Wales (or equivalent jurisdiction) with a valid practising certificate Minimum 10 years PQE, ideally including experience supporting international businesses and in-house exposure Strong background in commercial law, contract negotiation and corporate governance Experience operating across multiple jurisdictions with an understanding of cross-border legal compliance Proven ability to assess legal risk in a commercial context and provide pragmatic, business-focused solutions Strong stakeholder management skills with the confidence to advise senior leadership and board members Desirable Experience Experience in private equity-backed or listed company environments Background working within multinational organisations or with overseas subsidiaries Knowledge of corporate law across key regions including the US, EU and Asia-Pacific Experience managing competing priorities across time zones in a fast-paced environment Personal Attributes Commercially minded with a pragmatic and solutions-focused approach Strong communicator with the ability to influence at senior levels Highly organised and able to manage complex, global workloads Collaborative and able to work cross-functionally across the business Adaptable and comfortable operating in a fast-growing, evolving organisation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
May 12, 2026
Full time
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
May 12, 2026
Full time
The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
BMS and HVAC/R - Sensors, Controls and Integrated Systems P&L Leadership Group-owned Surrey c. 95,000 basic + bonus & benefits The opportunity: A highly attractive opportunity has arisen for a General Manager - Director to take full leadership of a profitable, specialist business within a well-established engineering-led group. This role offers genuine autonomy, strategic influence and full P&L ownership. You will lead a technically credible business delivering critical products and solutions used in safety-critical, regulated and mission-essential environments. This business operates at the intersection of engineered products, systems integration and customer-led solutions, serving long-standing customers across multiple industrial and commercial markets. For the right leader, this is a chance to shape strategy, drive growth, influence innovation and leave a clear personal imprint on a respected business. The person: Proven experience in a senior General Manager or Divisional Director role with full P&L accountability Background in engineered products, systems or solutions The ability to balance growth, operational efficiency and customer-centric delivery Confident operating at Board level, with the gravitas to influence senior stakeholders A leadership style that combines strategic thinking with pragmatism, integrity and accountability Why apply? Our client designs, sources and delivers specialist components and assemblies that are embedded into customers' operations, where reliability, compliance and technical support are non-negotiable. Its products and solutions support customers who value long-term partnerships over transactional supply. Backed by a larger group but operating with significant independence, the business is profitable, well-established and ready for its next phase of growth. To apply for the General Manager - Director role, please submit a copy of your CV, quoting reference 10368.
May 12, 2026
Full time
BMS and HVAC/R - Sensors, Controls and Integrated Systems P&L Leadership Group-owned Surrey c. 95,000 basic + bonus & benefits The opportunity: A highly attractive opportunity has arisen for a General Manager - Director to take full leadership of a profitable, specialist business within a well-established engineering-led group. This role offers genuine autonomy, strategic influence and full P&L ownership. You will lead a technically credible business delivering critical products and solutions used in safety-critical, regulated and mission-essential environments. This business operates at the intersection of engineered products, systems integration and customer-led solutions, serving long-standing customers across multiple industrial and commercial markets. For the right leader, this is a chance to shape strategy, drive growth, influence innovation and leave a clear personal imprint on a respected business. The person: Proven experience in a senior General Manager or Divisional Director role with full P&L accountability Background in engineered products, systems or solutions The ability to balance growth, operational efficiency and customer-centric delivery Confident operating at Board level, with the gravitas to influence senior stakeholders A leadership style that combines strategic thinking with pragmatism, integrity and accountability Why apply? Our client designs, sources and delivers specialist components and assemblies that are embedded into customers' operations, where reliability, compliance and technical support are non-negotiable. Its products and solutions support customers who value long-term partnerships over transactional supply. Backed by a larger group but operating with significant independence, the business is profitable, well-established and ready for its next phase of growth. To apply for the General Manager - Director role, please submit a copy of your CV, quoting reference 10368.
Sterile Sales Manager Competitive Salary + Benefits (Dependent upon experience) UK, Ireland & Scandinavia Our Client Our client is an established engineering organisation specialising in advanced processing and packaging solutions supplied into highly regulated pharmaceutical manufacturing environments. Supporting complex sterile and aseptic production operations, the business delivers technically advanced equipment and integrated systems used across filling, inspection and end-of-line packaging applications. Continued investment in specialist technologies and increasing demand within sterile pharmaceutical manufacturing has created the need to strengthen commercial activity across the UK, Ireland and Scandinavia. The Role The Sterile Sales Manager will be responsible for developing new business opportunities and managing commercial activity across the pharmaceutical sterile sector throughout the designated territory. Operating within a technically demanding and compliance-led environment, the role will focus on building relationships with manufacturers, identifying strategic projects and progressing complex capital equipment opportunities through to successful conclusion. The position will involve managing the full sales process, from early customer engagement and market development through to quotation, negotiation and contract award. Working closely with internal engineering, validation and project delivery teams, the role requires the ability to understand customer requirements and align them with technically and commercially appropriate solutions involving sterile processing, filling, inspection and packaging technologies. The successful candidate will also maintain structured pipeline management, support long-term account development and ensure consistent commercial engagement across multiple stakeholder groups. Candidates will bring proven experience in technical capital equipment sales within pharmaceutical, life sciences or similarly regulated manufacturing sectors. Exposure to sterile manufacturing environments, aseptic production processes or cleanroom operations would be advantageous, alongside strong commercial awareness and the ability to manage long-cycle technical sales projects. A proactive and disciplined approach is essential, together with strong communication skills and the ability to operate effectively within a field-based role involving regular travel across the territory. To Apply This is an excellent opportunity to join a technically respected engineering organisation operating within specialist pharmaceutical manufacturing markets. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
May 12, 2026
Full time
Sterile Sales Manager Competitive Salary + Benefits (Dependent upon experience) UK, Ireland & Scandinavia Our Client Our client is an established engineering organisation specialising in advanced processing and packaging solutions supplied into highly regulated pharmaceutical manufacturing environments. Supporting complex sterile and aseptic production operations, the business delivers technically advanced equipment and integrated systems used across filling, inspection and end-of-line packaging applications. Continued investment in specialist technologies and increasing demand within sterile pharmaceutical manufacturing has created the need to strengthen commercial activity across the UK, Ireland and Scandinavia. The Role The Sterile Sales Manager will be responsible for developing new business opportunities and managing commercial activity across the pharmaceutical sterile sector throughout the designated territory. Operating within a technically demanding and compliance-led environment, the role will focus on building relationships with manufacturers, identifying strategic projects and progressing complex capital equipment opportunities through to successful conclusion. The position will involve managing the full sales process, from early customer engagement and market development through to quotation, negotiation and contract award. Working closely with internal engineering, validation and project delivery teams, the role requires the ability to understand customer requirements and align them with technically and commercially appropriate solutions involving sterile processing, filling, inspection and packaging technologies. The successful candidate will also maintain structured pipeline management, support long-term account development and ensure consistent commercial engagement across multiple stakeholder groups. Candidates will bring proven experience in technical capital equipment sales within pharmaceutical, life sciences or similarly regulated manufacturing sectors. Exposure to sterile manufacturing environments, aseptic production processes or cleanroom operations would be advantageous, alongside strong commercial awareness and the ability to manage long-cycle technical sales projects. A proactive and disciplined approach is essential, together with strong communication skills and the ability to operate effectively within a field-based role involving regular travel across the territory. To Apply This is an excellent opportunity to join a technically respected engineering organisation operating within specialist pharmaceutical manufacturing markets. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
Reporting to: Finance Director Start Date: Immediate Working Hours: Mon Fri, 9am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based SCOPE The Financial Controller is a senior-level responsible for overseeing financial operations, ensuring the accuracy and integrity of financial reporting, compliance with financial regulations, and the overall financial health of the company. The Financial Controller acts as a bridge between the finance department and executive management, providing insights and guidance on financial matters to support strategic decision-making. KEY RESPONSIBILITIES Financial Reporting To ensure the timely and accurate preparation of financial statements. This includes managing the month-end and year-end closing processes, consolidating financial data, balance sheet reconciliation and ensuring compliance with accounting standards and regulations. The Financial Controller will also prepare reports for internal stakeholders and external entities, such as auditors and regulatory bodies. Budgeting and Forecasting The Financial Controller plays a pivotal role in the budgeting and forecasting processes, working closely with department heads and the commercial team to develop budgets that align with the organisation s strategic goals. The Financial Controller will also monitor performance, analyses variances, and provides forecasts to anticipate future financial trends and challenges. Internal Controls and Compliance Ensuring robust internal controls, design and implement control systems to safeguard the organisation s assets, prevent fraud, and ensure compliance with financial regulations such as GAAP or IFRS, undertake regular review of the process with the FD and provide guidance to the board on proposed changes. Cash Flow Management Monitor cash flow, manage working capital requirements, and ensure that the company has sufficient liquidity to meet its obligations. Develop, alongside the commercial team, strategies to optimise cash flow and reduce financial risks. ESSENTIAL SKILLS Analytical Skills Interpret complex financial data and provide actionable insights, identify trends, assess financial performance, and make recommendations to improve efficiency and profitability. Prepare accurate and timely financial reports including balance sheets, income statements, and cash flow statements. Analyse financial data to identify trends, variances, and areas for improvement, providing insights that support strategic decision making. Leadership and Communication Act as the deputy to the FD, providing direct advice and guidance to the Directors/Managers and to the Board as required by the FD or other leadership, and as required external parties such as funders, investors, regulatory bodies and external auditors. Communicate financial performance, risks, and opportunities clearly and effectively, ensuring that stakeholders are informed and engaged. To mentor and develop team members, fostering a culture of continuous improvement and professional growth, ensuring that the team is equipped with the necessary skills and knowledge to perform effectively. Technical Proficiency A deep understanding of accounting principles, financial software, and regulatory requirements, be proficient in using financial management systems and tools to streamline processes and enhance reporting accuracy. Strategic Thinking Aligning financial management with the organisation s long-term objectives, evaluating financial risks and opportunities, supporting strategic initiatives, and contributing to the development of business strategies. Budgeting and Forecasting Ability to create detailed budgets and forecasts that can be cascaded through teams, working closely with commercial and operational teams to ensure that budgets meet the overall objectives of the business. Regularly review forecasts taking account of market and operational risks and advise senior management accordingly QUALIFICATIONS . A bachelor s or master s degree in finance, accounting. As a minimum we require one of the following accreditations (Fully Qualified or Part Qualified) Chartered Accountant (CA): Recognised by the Institute of Chartered Accountants in England and Wales (ICAEW) Chartered Management Accountant (CMA): Offered by the Chartered Institute of Management Accountants (CIMA) Association of Chartered Certified Accountants (ACCA) TECHNICAL SKILLS Key technical skills include: Financial Reporting: Proficiency in preparing and analysing financial statements, including balance sheets, income statements, and cash flow statements. Ability to explain and illustrate complex information in a manner that is clearly understood. Budgeting and Forecasting: Ability to develop, manage, and analyse budgets and financial forecasts to guide strategic decision making. Accounting Software: Expertise in using accounting software preferably construction focused such as 4PS/Business Central or Coins or as a minimum platform such as SAP, Oracle, MS Dynamics, or Sage for financial management and reporting. Data Analysis: Strong analytical skills to interpret financial data, identify trends, and provide actionable insights. Project Accounting: Proficiency in Job Costing ability to prepare reliable cost to complete data and align with income. Regulatory Knowledge A comprehensive understanding of financial regulations and compliance This includes but is not limited to: UK GAAP and IFRS: Knowledge of UK Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS) is essential for accurate financial reporting. Tax Regulations: Familiarity with UK tax laws and regulations to ensure compliance and optimize tax strategies. Audit Processes: Understanding of internal and external audit processes to ensure financial accuracy and integrity. Soft Skills Leadership and Management: Ability to lead and manage finance teams, providing guidance and support to achieve organizational goals. Communication: Strong verbal and written communication skills to convey financial information clearly to non-financial stakeholders. Problem-Solving: Aptitude for identifying financial issues and developing effective solutions to address them. Diligence: Meticulous attention to detail to ensure accuracy in financial reporting and compliance. EXPERIENCE Industry Experience: A minimum of 5 years experience in a contractor or engineering consultant, and full understanding of operational requirement in the construction industry including the specific risks which are present in the transaction cycle. People Responsibility: A history of managing and developing high performing teams fostering a collaborative and high-performance work environment,
May 12, 2026
Full time
Reporting to: Finance Director Start Date: Immediate Working Hours: Mon Fri, 9am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based SCOPE The Financial Controller is a senior-level responsible for overseeing financial operations, ensuring the accuracy and integrity of financial reporting, compliance with financial regulations, and the overall financial health of the company. The Financial Controller acts as a bridge between the finance department and executive management, providing insights and guidance on financial matters to support strategic decision-making. KEY RESPONSIBILITIES Financial Reporting To ensure the timely and accurate preparation of financial statements. This includes managing the month-end and year-end closing processes, consolidating financial data, balance sheet reconciliation and ensuring compliance with accounting standards and regulations. The Financial Controller will also prepare reports for internal stakeholders and external entities, such as auditors and regulatory bodies. Budgeting and Forecasting The Financial Controller plays a pivotal role in the budgeting and forecasting processes, working closely with department heads and the commercial team to develop budgets that align with the organisation s strategic goals. The Financial Controller will also monitor performance, analyses variances, and provides forecasts to anticipate future financial trends and challenges. Internal Controls and Compliance Ensuring robust internal controls, design and implement control systems to safeguard the organisation s assets, prevent fraud, and ensure compliance with financial regulations such as GAAP or IFRS, undertake regular review of the process with the FD and provide guidance to the board on proposed changes. Cash Flow Management Monitor cash flow, manage working capital requirements, and ensure that the company has sufficient liquidity to meet its obligations. Develop, alongside the commercial team, strategies to optimise cash flow and reduce financial risks. ESSENTIAL SKILLS Analytical Skills Interpret complex financial data and provide actionable insights, identify trends, assess financial performance, and make recommendations to improve efficiency and profitability. Prepare accurate and timely financial reports including balance sheets, income statements, and cash flow statements. Analyse financial data to identify trends, variances, and areas for improvement, providing insights that support strategic decision making. Leadership and Communication Act as the deputy to the FD, providing direct advice and guidance to the Directors/Managers and to the Board as required by the FD or other leadership, and as required external parties such as funders, investors, regulatory bodies and external auditors. Communicate financial performance, risks, and opportunities clearly and effectively, ensuring that stakeholders are informed and engaged. To mentor and develop team members, fostering a culture of continuous improvement and professional growth, ensuring that the team is equipped with the necessary skills and knowledge to perform effectively. Technical Proficiency A deep understanding of accounting principles, financial software, and regulatory requirements, be proficient in using financial management systems and tools to streamline processes and enhance reporting accuracy. Strategic Thinking Aligning financial management with the organisation s long-term objectives, evaluating financial risks and opportunities, supporting strategic initiatives, and contributing to the development of business strategies. Budgeting and Forecasting Ability to create detailed budgets and forecasts that can be cascaded through teams, working closely with commercial and operational teams to ensure that budgets meet the overall objectives of the business. Regularly review forecasts taking account of market and operational risks and advise senior management accordingly QUALIFICATIONS . A bachelor s or master s degree in finance, accounting. As a minimum we require one of the following accreditations (Fully Qualified or Part Qualified) Chartered Accountant (CA): Recognised by the Institute of Chartered Accountants in England and Wales (ICAEW) Chartered Management Accountant (CMA): Offered by the Chartered Institute of Management Accountants (CIMA) Association of Chartered Certified Accountants (ACCA) TECHNICAL SKILLS Key technical skills include: Financial Reporting: Proficiency in preparing and analysing financial statements, including balance sheets, income statements, and cash flow statements. Ability to explain and illustrate complex information in a manner that is clearly understood. Budgeting and Forecasting: Ability to develop, manage, and analyse budgets and financial forecasts to guide strategic decision making. Accounting Software: Expertise in using accounting software preferably construction focused such as 4PS/Business Central or Coins or as a minimum platform such as SAP, Oracle, MS Dynamics, or Sage for financial management and reporting. Data Analysis: Strong analytical skills to interpret financial data, identify trends, and provide actionable insights. Project Accounting: Proficiency in Job Costing ability to prepare reliable cost to complete data and align with income. Regulatory Knowledge A comprehensive understanding of financial regulations and compliance This includes but is not limited to: UK GAAP and IFRS: Knowledge of UK Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS) is essential for accurate financial reporting. Tax Regulations: Familiarity with UK tax laws and regulations to ensure compliance and optimize tax strategies. Audit Processes: Understanding of internal and external audit processes to ensure financial accuracy and integrity. Soft Skills Leadership and Management: Ability to lead and manage finance teams, providing guidance and support to achieve organizational goals. Communication: Strong verbal and written communication skills to convey financial information clearly to non-financial stakeholders. Problem-Solving: Aptitude for identifying financial issues and developing effective solutions to address them. Diligence: Meticulous attention to detail to ensure accuracy in financial reporting and compliance. EXPERIENCE Industry Experience: A minimum of 5 years experience in a contractor or engineering consultant, and full understanding of operational requirement in the construction industry including the specific risks which are present in the transaction cycle. People Responsibility: A history of managing and developing high performing teams fostering a collaborative and high-performance work environment,
