Senior Surveyor - Property & Asset Management About Our Client & the Role Our client is a respected global leader in real estate, offering world-class services, advisory expertise and innovative technology. They are seeking an experienced Senior Surveyor to join their Property & Asset Management team. This is an exciting opportunity to manage prestigious Central London assets and work closely with high-profile clients. Key Responsibilities Act as the primary contact for clients, building trusted relationships Manage lease compliance, occupier applications and technical or operational queries Oversee financial performance and service charge management in line with RICS standards Drive sustainability and ESG initiatives across the managed portfolio Conduct regular property inspections and ensure exceptional presentation standards Lead property transitions, acquisitions support, due diligence and reporting for stakeholders Champion occupier engagement, customer experience and compliance with health, safety and insurance requirements Key Requirements MRICS qualification (preferred) with 3+ years' property management experience Strong background managing Central London assets Commercially astute with proven financial management skills Excellent client relationship management and communication abilities Confident in using property management systems and other IT platforms Capable of strategic thinking, problem-solving and mentoring junior team members Commitment to inclusivity and ongoing professional development Perks & Benefits Career growth within an internationally recognised organisation Collaborative and inclusive working environment Professional development support, including RICS accreditation Flexible working arrangements Competitive benefits package Opportunity to work on landmark properties with prestigious clients How to Apply If you are a proactive and ambitious property professional seeking to advance your career with a global leader, we encourage you to apply online today.
Oct 02, 2025
Full time
Senior Surveyor - Property & Asset Management About Our Client & the Role Our client is a respected global leader in real estate, offering world-class services, advisory expertise and innovative technology. They are seeking an experienced Senior Surveyor to join their Property & Asset Management team. This is an exciting opportunity to manage prestigious Central London assets and work closely with high-profile clients. Key Responsibilities Act as the primary contact for clients, building trusted relationships Manage lease compliance, occupier applications and technical or operational queries Oversee financial performance and service charge management in line with RICS standards Drive sustainability and ESG initiatives across the managed portfolio Conduct regular property inspections and ensure exceptional presentation standards Lead property transitions, acquisitions support, due diligence and reporting for stakeholders Champion occupier engagement, customer experience and compliance with health, safety and insurance requirements Key Requirements MRICS qualification (preferred) with 3+ years' property management experience Strong background managing Central London assets Commercially astute with proven financial management skills Excellent client relationship management and communication abilities Confident in using property management systems and other IT platforms Capable of strategic thinking, problem-solving and mentoring junior team members Commitment to inclusivity and ongoing professional development Perks & Benefits Career growth within an internationally recognised organisation Collaborative and inclusive working environment Professional development support, including RICS accreditation Flexible working arrangements Competitive benefits package Opportunity to work on landmark properties with prestigious clients How to Apply If you are a proactive and ambitious property professional seeking to advance your career with a global leader, we encourage you to apply online today.
Resident Housing and Wellbeing Advisor Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Housing and Wellbeing Advisor to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Housing and Wellbeing Advisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 25, 2025
Full time
Resident Housing and Wellbeing Advisor Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Housing and Wellbeing Advisor to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Housing and Wellbeing Advisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
