Manager, Payroll Operations Enablement Role Location: Thames Valley / South East England (within practical commuting distance of the Western Greater London / Thames Valley corridor) Work Arrangement: On-site Confidentiality Notice: Exact office location will be disclosed at shortlist stage only. Salary Range: £65k-£77k depending on experience Eligibility & Engagement Criteria This role requires regular in-office presence with limited hybrid flexibility; it is not a remote position Candidates must be locally based within a reasonable and sustainable commuting distance Must have the legal, unrestricted right to work in the UK No visa sponsorship is available now or in the future Permanent, direct employment only (no contract, interim, or third-party arrangements) Role Overview The Manager, Payroll Operations Enablement is responsible for owning the operational stability, execution, and change adoption of payroll operations across a multi-country environment. This role focuses on how payroll operates-ensuring consistent execution, strong governance, and effective adoption of systems and process changes-rather than performing payroll processing or managing payroll team members directly. The position works closely with Payroll Managers and cross-functional partners to ensure payroll operations are stable, scalable, and operating effectively following system, vendor, or process change. The role plays a critical part in reinforcing operating discipline, identifying and resolving operational risks, and ensuring payroll outcomes meet accuracy, timeliness, and compliance expectations. Key Responsibilities Payroll Operations Stabilisation & Execution Own the operational stabilisation of payroll across multiple countries following system implementations, vendor transitions, or process changes. Ensure payroll operations are executing consistently and reliably, with a focus on accuracy, timeliness, and compliance. Identify recurring operational issues, root causes, and control gaps, and drive corrective actions in partnership with Payroll Managers and relevant stakeholders. Oversee the transition from heightened post-change support into steady-state operations. Maintain visibility into operational performance, risks, and trends to support informed decision-making. Change Management & Adoption Own and reinforce adoption of payroll-related systems, processes, and operating models across regions. Coordinate change activities including communications, training support, and stakeholder alignment in partnership with Payroll Managers and functional teams. Act as a central point of coordination between payroll, HR, Finance, IT, and external providers to ensure changes are executed consistently. Identify country-specific or operational challenges and implement practical mitigation strategies. Process Improvement & Operational Excellence Drive continuous improvement initiatives to reduce operational friction, rework, and dependency on manual intervention. Review end-to-end payroll operating flows to improve efficiency, resilience, and control effectiveness while accommodating local requirements. Ensure payroll processes, hand-offs, and operating practices are clearly documented and consistently applied. Governance, Risk & Controls Own payroll operational governance, ensuring issues, actions, and risks are tracked and resolved. Ensure payroll operations are audit-ready through strong controls, documentation, and operational discipline. Partner with internal stakeholders to support compliance with enterprise standards and local statutory requirements. Provide clear, structured updates on payroll operational performance, risks, and remediation progress. Qualifications & Experience Experience owning payroll operations or payroll-related operational outcomes in a multi-country environment. Strong understanding of payroll operating models, controls, and risk, with exposure to outsourced or vendor-supported delivery. Background in operational execution, stabilisation, change management, or process improvement. Experience working closely with Payroll Managers, HR, Finance, IT, and third-party providers. Comfort operating in post-implementation or post-transformation environments. Lean, Six Sigma, or structured improvement experience is a plus. Key Competencies Payroll operations ownership and execution Change adoption and operational discipline Process improvement and risk awareness Cross-functional coordination Clear, structured communication Ability to hold accountability without direct people management Success Measures Stable, reliable payroll operations across supported countries Effective adoption of payroll systems and operating model changes Reduction in recurring operational issues and control failures Clear visibility into payroll operational performance and risks Strong partnership with Payroll Managers and functional stakeholders Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . . click apply for full job details
Apr 17, 2026
Full time
Manager, Payroll Operations Enablement Role Location: Thames Valley / South East England (within practical commuting distance of the Western Greater London / Thames Valley corridor) Work Arrangement: On-site Confidentiality Notice: Exact office location will be disclosed at shortlist stage only. Salary Range: £65k-£77k depending on experience Eligibility & Engagement Criteria This role requires regular in-office presence with limited hybrid flexibility; it is not a remote position Candidates must be locally based within a reasonable and sustainable commuting distance Must have the legal, unrestricted right to work in the UK No visa sponsorship is available now or in the future Permanent, direct employment only (no contract, interim, or third-party arrangements) Role Overview The Manager, Payroll Operations Enablement is responsible for owning the operational stability, execution, and change adoption of payroll operations across a multi-country environment. This role focuses on how payroll operates-ensuring consistent execution, strong governance, and effective adoption of systems and process changes-rather than performing payroll processing or managing payroll team members directly. The position works closely with Payroll Managers and cross-functional partners to ensure payroll operations are stable, scalable, and operating effectively following system, vendor, or process change. The role plays a critical part in reinforcing operating discipline, identifying and resolving operational risks, and ensuring payroll outcomes meet accuracy, timeliness, and compliance expectations. Key Responsibilities Payroll Operations Stabilisation & Execution Own the operational stabilisation of payroll across multiple countries following system implementations, vendor transitions, or process changes. Ensure payroll operations are executing consistently and reliably, with a focus on accuracy, timeliness, and compliance. Identify recurring operational issues, root causes, and control gaps, and drive corrective actions in partnership with Payroll Managers and relevant stakeholders. Oversee the transition from heightened post-change support into steady-state operations. Maintain visibility into operational performance, risks, and trends to support informed decision-making. Change Management & Adoption Own and reinforce adoption of payroll-related systems, processes, and operating models across regions. Coordinate change activities including communications, training support, and stakeholder alignment in partnership with Payroll Managers and functional teams. Act as a central point of coordination between payroll, HR, Finance, IT, and external providers to ensure changes are executed consistently. Identify country-specific or operational challenges and implement practical mitigation strategies. Process Improvement & Operational Excellence Drive continuous improvement initiatives to reduce operational friction, rework, and dependency on manual intervention. Review end-to-end payroll operating flows to improve efficiency, resilience, and control effectiveness while accommodating local requirements. Ensure payroll processes, hand-offs, and operating practices are clearly documented and consistently applied. Governance, Risk & Controls Own payroll operational governance, ensuring issues, actions, and risks are tracked and resolved. Ensure payroll operations are audit-ready through strong controls, documentation, and operational discipline. Partner with internal stakeholders to support compliance with enterprise standards and local statutory requirements. Provide clear, structured updates on payroll operational performance, risks, and remediation progress. Qualifications & Experience Experience owning payroll operations or payroll-related operational outcomes in a multi-country environment. Strong understanding of payroll operating models, controls, and risk, with exposure to outsourced or vendor-supported delivery. Background in operational execution, stabilisation, change management, or process improvement. Experience working closely with Payroll Managers, HR, Finance, IT, and third-party providers. Comfort operating in post-implementation or post-transformation environments. Lean, Six Sigma, or structured improvement experience is a plus. Key Competencies Payroll operations ownership and execution Change adoption and operational discipline Process improvement and risk awareness Cross-functional coordination Clear, structured communication Ability to hold accountability without direct people management Success Measures Stable, reliable payroll operations across supported countries Effective adoption of payroll systems and operating model changes Reduction in recurring operational issues and control failures Clear visibility into payroll operational performance and risks Strong partnership with Payroll Managers and functional stakeholders Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . . click apply for full job details
Head of HR (Internal Only) at Bristol Waste Company SALARY: £69,131 per annum LOCATION: Albert Road, and visible across all sites Purpose of the role: We are seeking a Head of HR to provide strategic leadership to our People function and to continuously evolve how we support colleagues, leaders, and operational teams. This is a senior role with real operational impact, responsible for ensuring that our people systems, roles, skills, and structures put colleagues at the centre and actively support effective service delivery today, while enabling the organisation to adapt and grow over time. Working closely with operational and commercial leaders, you will lead the People function to be an effective and trusted business partner, shaping how people capability, leadership, and culture enable productivity, resilience, and performance across a complex, unionised, and customer facing organisation. Key Responsibilities: Lead the design and continuous improvement of the organisation's workforce model, ensuring roles, structures, skills, and resourcing arrangements support operational delivery, productivity, and service resilience over time. Own the development and maintenance of job profiles, skills frameworks, and capability expectations, ensuring clarity of role purpose, accountability, and progression as the organisation evolves. Ensure employment and contractual arrangements (including TUPE readiness) are designed and applied in a way that supports flexibility, service change, and effective delivery, working closely with operational and commercial leaders. Oversee the development of people systems and services (including payroll and People Services), ensuring they are reliable, efficient, and deliver a positive end to end colleague experience. Lead the evolution of talent and recruitment systems, ensuring the organisation can attract, assess, and retain the skills and capabilities needed for both current delivery and future growth. Build organisational and leadership capability by enabling strong people management practice, clear accountability, and consistent application of people processes across the business. Enable a positive, inclusive, and performance led culture, using engagement insight, workforce data, and colleague feedback to inform continuous improvement. Provide effective, insight led HR business partnering and employee relations support, ensuring leaders are equipped to manage their teams confidently and issues are resolved fairly, consistently, and at pace. Act as a key contributor to organisational change, service transformation, and contract transition, ensuring people considerations are fully embedded in decision making. Skills Workforce planning, organisation design, and change leadership Designing scalable people systems and services Strong employee relations and risk aware decision making Data driven insight and commercial thinking Strong influencing and partnering with senior operational leaders Knowledge Advanced knowledge of employment law and employment frameworks Strong applied knowledge of workforce productivity, resourcing and cost models In depth understanding of talent, capability, & organisational development principles Working knowledge of TUPE, mobilisation, and service change contexts Strong understanding of engagement, wellbeing, and inclusive leadership practice Experience CIPD Level 7 qualification (or equivalent professional qualification), or demonstrable equivalent senior level HR experience in a complex, operational organisation Designing or evolving workforce models and role architectures Leading people change in live service environments Working effectively with trade unions or employee representatives Supporting leaders through transformation and growth Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part time working, job sharing and flexibility on hours. If this interests you please do get in touch, and we can start a conversation. About Bristol Waste Company: What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Everyone belongs: At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Apr 17, 2026
Full time
Head of HR (Internal Only) at Bristol Waste Company SALARY: £69,131 per annum LOCATION: Albert Road, and visible across all sites Purpose of the role: We are seeking a Head of HR to provide strategic leadership to our People function and to continuously evolve how we support colleagues, leaders, and operational teams. This is a senior role with real operational impact, responsible for ensuring that our people systems, roles, skills, and structures put colleagues at the centre and actively support effective service delivery today, while enabling the organisation to adapt and grow over time. Working closely with operational and commercial leaders, you will lead the People function to be an effective and trusted business partner, shaping how people capability, leadership, and culture enable productivity, resilience, and performance across a complex, unionised, and customer facing organisation. Key Responsibilities: Lead the design and continuous improvement of the organisation's workforce model, ensuring roles, structures, skills, and resourcing arrangements support operational delivery, productivity, and service resilience over time. Own the development and maintenance of job profiles, skills frameworks, and capability expectations, ensuring clarity of role purpose, accountability, and progression as the organisation evolves. Ensure employment and contractual arrangements (including TUPE readiness) are designed and applied in a way that supports flexibility, service change, and effective delivery, working closely with operational and commercial leaders. Oversee the development of people systems and services (including payroll and People Services), ensuring they are reliable, efficient, and deliver a positive end to end colleague experience. Lead the evolution of talent and recruitment systems, ensuring the organisation can attract, assess, and retain the skills and capabilities needed for both current delivery and future growth. Build organisational and leadership capability by enabling strong people management practice, clear accountability, and consistent application of people processes across the business. Enable a positive, inclusive, and performance led culture, using engagement insight, workforce data, and colleague feedback to inform continuous improvement. Provide effective, insight led HR business partnering and employee relations support, ensuring leaders are equipped to manage their teams confidently and issues are resolved fairly, consistently, and at pace. Act as a key contributor to organisational change, service transformation, and contract transition, ensuring people considerations are fully embedded in decision making. Skills Workforce planning, organisation design, and change leadership Designing scalable people systems and services Strong employee relations and risk aware decision making Data driven insight and commercial thinking Strong influencing and partnering with senior operational leaders Knowledge Advanced knowledge of employment law and employment frameworks Strong applied knowledge of workforce productivity, resourcing and cost models In depth understanding of talent, capability, & organisational development principles Working knowledge of TUPE, mobilisation, and service change contexts Strong understanding of engagement, wellbeing, and inclusive leadership practice Experience CIPD Level 7 qualification (or equivalent professional qualification), or demonstrable equivalent senior level HR experience in a complex, operational organisation Designing or evolving workforce models and role architectures Leading people change in live service environments Working effectively with trade unions or employee representatives Supporting leaders through transformation and growth Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part time working, job sharing and flexibility on hours. If this interests you please do get in touch, and we can start a conversation. About Bristol Waste Company: What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Everyone belongs: At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Head of HR Location: Rotherham, South Yorkshire Salary : 70,000 to 80,000 + progression opportunity Shillito Group are partnering with a global, market-leading manufacturing business to appoint a Head of HR - a pivotal leadership role with clear scope to evolve into a European Head of HR position within the next few years. This is a rare opportunity for a high-potential HR leader who has built strong foundations in their career and is now ready to step into a broader, more strategic remit within a PLC environment. We are looking for someone with energy, ambition and commercial instinct-an individual who wants to make a tangible impact, shape a modern HR function, and accelerate their career at pace. The Opportunity This role is designed for someone on an upward trajectory. You'll take full ownership of the UK HR function, working closely with senior leadership to drive performance, enable growth, and modernise how HR adds value to the business. You'll operate as both a strategic partner and hands-on leader, bringing structure, pace and innovation-while building the credibility and experience needed to step into a European leadership role. A key part of your remit will be leading the evolution of HR through data, systems and AI, positioning the function as forward-thinking, efficient and commercially aligned. What the Head of HR will be responsible for: Acting as a strategic partner to the UK leadership team, translating business objectives into a clear, commercially focused people agenda Driving organisational performance by aligning structure, capability and culture with growth, productivity and profitability goals Leading workforce planning and organisational design, ensuring the business is optimally structured to deliver against current and future demand Partnering with senior stakeholders to improve accountability, leadership capability and decision-making across the organisation Identifying and delivering cost efficiencies and productivity improvements through smarter people strategies, resource planning and process optimisation Leading and embedding data-driven HR, using analytics and insights to inform strategic decisions, track performance and challenge thinking Acting as a key advisor on business-critical change programmes, including restructures, transformation initiatives and cultural evolution Building and positioning HR as a value-adding commercial function, shifting perception from support service to strategic driver Championing digital transformation within HR, including the implementation of systems, automation and AI tools to enhance efficiency and insight Ensuring robust governance and risk management, balancing commercial pace with compliance and best practice Owning and evolving the performance management framework, driving a high-performance culture with clear expectations and measurable outcomes Supporting leadership in talent strategy and succession planning, ensuring capability pipelines for future growth, including international expansion Leading, coaching and developing your direct report while building scalable HR capability for future growth What the right Head of HR will look like: This role will suit an ambitious, career-driven HR professional who is ready for their next step up. You'll likely have: 5+ years' HR experience, with recent time spent in a senior HR role (e.g. HR Business Partner, Senior HR Manager, or similar) Experience operating in fast-paced, commercially driven environments (manufacturing or industrial experience advantageous) A strong grounding across core HR disciplines, including ER, performance, L&D, reward and workforce planning Proven experience supporting or leading change and transformation initiatives Strong knowledge of UK employment law and practical application in complex situations A commercial mindset - you understand how HR drives business performance A proactive, resilient approach with the confidence to challenge and influence A genuine interest in modern HR, data, systems and AI Most importantly, you'll have the drive and potential to grow into a broader international leadership role. Why Join Clear and realistic pathway to European Head of HR High visibility role with direct impact on business performance Opportunity to shape and modernise an HR function Work within a global PLC environment with strong growth trajectory Autonomy, ownership and the chance to build your leadership profile If you're ready to step into a bigger role, accelerate your HR career, and position yourself for international leadership, we'd love to hear from you. For more information, please contact Georgia at Shillito Group Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Apr 17, 2026
Full time
Head of HR Location: Rotherham, South Yorkshire Salary : 70,000 to 80,000 + progression opportunity Shillito Group are partnering with a global, market-leading manufacturing business to appoint a Head of HR - a pivotal leadership role with clear scope to evolve into a European Head of HR position within the next few years. This is a rare opportunity for a high-potential HR leader who has built strong foundations in their career and is now ready to step into a broader, more strategic remit within a PLC environment. We are looking for someone with energy, ambition and commercial instinct-an individual who wants to make a tangible impact, shape a modern HR function, and accelerate their career at pace. The Opportunity This role is designed for someone on an upward trajectory. You'll take full ownership of the UK HR function, working closely with senior leadership to drive performance, enable growth, and modernise how HR adds value to the business. You'll operate as both a strategic partner and hands-on leader, bringing structure, pace and innovation-while building the credibility and experience needed to step into a European leadership role. A key part of your remit will be leading the evolution of HR through data, systems and AI, positioning the function as forward-thinking, efficient and commercially aligned. What the Head of HR will be responsible for: Acting as a strategic partner to the UK leadership team, translating business objectives into a clear, commercially focused people agenda Driving organisational performance by aligning structure, capability and culture with growth, productivity and profitability goals Leading workforce planning and organisational design, ensuring the business is optimally structured to deliver against current and future demand Partnering with senior stakeholders to improve accountability, leadership capability and decision-making across the organisation Identifying and delivering cost efficiencies and productivity improvements through smarter people strategies, resource planning and process optimisation Leading and embedding data-driven HR, using analytics and insights to inform strategic decisions, track performance and challenge thinking Acting as a key advisor on business-critical change programmes, including restructures, transformation initiatives and cultural evolution Building and positioning HR as a value-adding commercial function, shifting perception from support service to strategic driver Championing digital transformation within HR, including the implementation of systems, automation and AI tools to enhance efficiency and insight Ensuring robust governance and risk management, balancing commercial pace with compliance and best practice Owning and evolving the performance management framework, driving a high-performance culture with clear expectations and measurable outcomes Supporting leadership in talent strategy and succession planning, ensuring capability pipelines for future growth, including international expansion Leading, coaching and developing your direct report while building scalable HR capability for future growth What the right Head of HR will look like: This role will suit an ambitious, career-driven HR professional who is ready for their next step up. You'll likely have: 5+ years' HR experience, with recent time spent in a senior HR role (e.g. HR Business Partner, Senior HR Manager, or similar) Experience operating in fast-paced, commercially driven environments (manufacturing or industrial experience advantageous) A strong grounding across core HR disciplines, including ER, performance, L&D, reward and workforce planning Proven experience supporting or leading change and transformation initiatives Strong knowledge of UK employment law and practical application in complex situations A commercial mindset - you understand how HR drives business performance A proactive, resilient approach with the confidence to challenge and influence A genuine interest in modern HR, data, systems and AI Most importantly, you'll have the drive and potential to grow into a broader international leadership role. Why Join Clear and realistic pathway to European Head of HR High visibility role with direct impact on business performance Opportunity to shape and modernise an HR function Work within a global PLC environment with strong growth trajectory Autonomy, ownership and the chance to build your leadership profile If you're ready to step into a bigger role, accelerate your HR career, and position yourself for international leadership, we'd love to hear from you. For more information, please contact Georgia at Shillito Group Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Senior Communications Officer (Change & Transformation) Location: North West Contract: 12-week initial contract Rate: 26.86 per hour (Umbrella) Working Pattern: Full-time Overview A large local authority is seeking a Senior Communications Officer to lead strategic communications supporting a major transformation and improvement programme. The role will shape the organisation's narrative, strengthen reputation, and ensure clear, consistent messaging across staff, members, partners and residents during a significant period of change. Key Responsibilities Lead delivery of a portfolio-wide communications and engagement strategy Develop and maintain a clear transformation narrative across all channels Ensure consistent messaging across programmes, projects and services Advise senior leaders on reputational risk and communications approach Deliver multi-channel campaigns including internal comms, digital and video Produce briefings, toolkits, FAQs and organisation-wide updates Support alignment of communications across services and reduce duplication Line manage and develop two communications professionals Monitor and evaluate campaign effectiveness About You Strong experience in strategic communications within a complex organisation Background in transformation or corporate communications Confident advising senior stakeholders in politically sensitive environments Excellent writing, storytelling and stakeholder engagement skills Experience managing reputational risk and crisis communications Previous line management experience Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 17, 2026
Contractor
Senior Communications Officer (Change & Transformation) Location: North West Contract: 12-week initial contract Rate: 26.86 per hour (Umbrella) Working Pattern: Full-time Overview A large local authority is seeking a Senior Communications Officer to lead strategic communications supporting a major transformation and improvement programme. The role will shape the organisation's narrative, strengthen reputation, and ensure clear, consistent messaging across staff, members, partners and residents during a significant period of change. Key Responsibilities Lead delivery of a portfolio-wide communications and engagement strategy Develop and maintain a clear transformation narrative across all channels Ensure consistent messaging across programmes, projects and services Advise senior leaders on reputational risk and communications approach Deliver multi-channel campaigns including internal comms, digital and video Produce briefings, toolkits, FAQs and organisation-wide updates Support alignment of communications across services and reduce duplication Line manage and develop two communications professionals Monitor and evaluate campaign effectiveness About You Strong experience in strategic communications within a complex organisation Background in transformation or corporate communications Confident advising senior stakeholders in politically sensitive environments Excellent writing, storytelling and stakeholder engagement skills Experience managing reputational risk and crisis communications Previous line management experience Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
People Advisor Job Type : Fixed Term Contract (6 months) Location : Milton Keynes area / Hybrid Salary : £38,000 - £40,000 pro rata The Opportunity We re working with a growing, commercially focused organisation to recruit a People Advisor into their evolving People function. This is a broad and impactful role where you ll support the full employee lifecycle while also contributing to data-driven decision making, HR projects, and continuous improvement initiatives. You ll work closely with managers and senior stakeholders, ensuring people processes are both compliant and commercially aligned. The Role This position combines hands-on advisory responsibilities with exposure to wider business initiatives: Acting as a trusted advisor on all aspects of employee relations, including disciplinary, grievance, absence, and redundancy processes Managing long-term absence cases, including occupational health referrals and return-to-work planning Supporting and continuously improving performance management and absence processes across the business Partnering with stakeholders to ensure consistent application of HR policies and employment law Producing and analysing HR data, building reports and dashboards to support senior decision-making Contributing to monthly and annual reporting, including regulatory requirements such as gender pay reporting Supporting and enhancing recruitment activity and helping to develop talent attraction strategies and processes Collaborating with Learning & Development to strengthen manager capability and onboarding experiences Contributing to HR projects, including HR systems (HRIS), process optimisation, and reward/benefits initiatives Supporting organisational change, including restructures and wider transformation activity What We re Looking For Proven experience in a generalist HR/People Advisor role within a fast-paced environment Strong working knowledge of UK employment law and confident handling of employee relations cases Experience using HR systems and working with data to generate insights and reports Ability to influence and build credibility with stakeholders at all levels A proactive, solutions-focused approach with strong organisational and prioritisation skills Able to operate both operationally and strategically Experience within a structured, process-driven or regulated environment would be advantageous. Why Apply? A role with real scope to influence people strategy and business decisions Exposure to projects, systems, and continuous improvement initiatives Opportunity to work closely with senior stakeholders across the business Collaborative and forward-thinking People team Flexible, hybrid working model
Apr 17, 2026
Contractor
People Advisor Job Type : Fixed Term Contract (6 months) Location : Milton Keynes area / Hybrid Salary : £38,000 - £40,000 pro rata The Opportunity We re working with a growing, commercially focused organisation to recruit a People Advisor into their evolving People function. This is a broad and impactful role where you ll support the full employee lifecycle while also contributing to data-driven decision making, HR projects, and continuous improvement initiatives. You ll work closely with managers and senior stakeholders, ensuring people processes are both compliant and commercially aligned. The Role This position combines hands-on advisory responsibilities with exposure to wider business initiatives: Acting as a trusted advisor on all aspects of employee relations, including disciplinary, grievance, absence, and redundancy processes Managing long-term absence cases, including occupational health referrals and return-to-work planning Supporting and continuously improving performance management and absence processes across the business Partnering with stakeholders to ensure consistent application of HR policies and employment law Producing and analysing HR data, building reports and dashboards to support senior decision-making Contributing to monthly and annual reporting, including regulatory requirements such as gender pay reporting Supporting and enhancing recruitment activity and helping to develop talent attraction strategies and processes Collaborating with Learning & Development to strengthen manager capability and onboarding experiences Contributing to HR projects, including HR systems (HRIS), process optimisation, and reward/benefits initiatives Supporting organisational change, including restructures and wider transformation activity What We re Looking For Proven experience in a generalist HR/People Advisor role within a fast-paced environment Strong working knowledge of UK employment law and confident handling of employee relations cases Experience using HR systems and working with data to generate insights and reports Ability to influence and build credibility with stakeholders at all levels A proactive, solutions-focused approach with strong organisational and prioritisation skills Able to operate both operationally and strategically Experience within a structured, process-driven or regulated environment would be advantageous. Why Apply? A role with real scope to influence people strategy and business decisions Exposure to projects, systems, and continuous improvement initiatives Opportunity to work closely with senior stakeholders across the business Collaborative and forward-thinking People team Flexible, hybrid working model
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 17, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Business Analyst Job Title: Business Analyst Location: London, UK Reports to: BAU Team Manager Hours: 37 hours per week Base: London Office (with travel as required) Purpose of the Role The Business Analyst will be the vital link between our business stakeholders and technology teams, ensuring that our IT solutions are designed and delivered to meet critical business needs and requirements. The successful candidate will be responsible for eliciting, analysing, specifying, and validating the business needs of stakeholders, and translating them into clear, actionable requirements for the development and implementation of IT systems, specifically Mosaic, the social care cast management system. The role requires a methodical and inquisitive approach to understanding complex business processes, identifying areas for improvement, and defining solutions that deliver value. It oversees the full requirements lifecycle, from initial investigation and problem definition to supporting the testing and implementation of the solution. This includes the delivery of: Comprehensive and clear business and functional requirements documentation. Detailed analysis of current state ("as-is") and future state ("to-be") business processes. User stories, use cases, and process flow diagrams to support development and testing. A clear and shared understanding of project objectives and scope among all stakeholders. Traceability of requirements from inception through to final delivery. The post-holder will work in close collaboration with Project Managers, Development Teams, Testers, and business users to ensure that the final solution is fit for purpose and aligns with strategic goals. Key Responsibilities Requirements Elicitation & Management Lead requirements gathering activities, including workshops, interviews, and document analysis, to elicit and define business needs. Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs. Manage the requirements backlog, ensuring all requirements are clearly documented, prioritised, and tracked throughout the project lifecycle. Process Analysis & Design Analyse and document existing business processes to identify inefficiencies and opportunities for improvement. Design and model new or improved business processes, ensuring they are efficient, effective, and aligned with business goals. Work with stakeholders to validate and gain approval for new process designs. Stakeholder Collaboration & Communication Act as a primary liaison between business units, technology teams, and support teams. Communicate business requirements and process changes effectively to all stakeholders. Facilitate a shared understanding of the solution and ensure there is buy-in from all relevant parties. Person Specification Essential Knowledge & Experience Substantial experience as a Business Analyst in a technology-driven project environment. (Preferably within social care case management systems including Mosaic) Deep understanding of business analysis principles, methodologies, and best practices (e.g., BABOK). Proven experience with a range of requirements elicitation and documentation techniques. Demonstrable experience in business process mapping and modelling using standard notations (e.g., BPMN or a similar methodology). Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy. Desirable Experience working within an Agile/Scrum development environment. Knowledge of specific business domains relevant to the organisation preferably social care Familiarity with project management principles and software (e.g., Jira, Azure DevOps). Industry-recognised business analysis certification (e.g., BCS Diploma in Business Analysis, IIBA-CBAP). Familiarity with or experience in data and reporting tools, including Business Objects, Looker Studio, Oracle coding, and SQL development. Skills & Competencies Exceptional communication, interpersonal, and facilitation skills. Strong analytical and critical thinking abilities, with a talent for problem-solving. Ability to translate complex business needs into clear and concise technical requirements. Excellent negotiation and influencing skills to build consensus and manage stakeholder expectations. Key Competencies & Behaviours Analytical and detail-oriented Collaborative and a strong team player Inquisitive and proactive Excellent communicator and listener Pragmatic problem-solver Focused on delivering value Undertake any other duties commensurate with the grade that support the IT/Systems Team department s objectives. All duties to be carried out in accordance with Council policies including Health & Safety and Equal Opportunities. Context & Opportunity This role is central to ensuring our investment in technology translates into tangible business value and improved operational efficiency. The Business Analyst will: Act as the bridge between business vision and technical execution on key transformation projects. Ensure that solutions are built right the first time by providing clear, unambiguous requirements. Drive business process improvement and advocate for the needs of the user. Strengthen the partnership between IT and the wider business through effective communication and collaboration. Create lasting capability by embedding best practices in business analysis and requirements management. This is a pivotal role with the opportunity to directly influence the success of critical projects and shape the future of our business systems.
Apr 17, 2026
Contractor
Business Analyst Job Title: Business Analyst Location: London, UK Reports to: BAU Team Manager Hours: 37 hours per week Base: London Office (with travel as required) Purpose of the Role The Business Analyst will be the vital link between our business stakeholders and technology teams, ensuring that our IT solutions are designed and delivered to meet critical business needs and requirements. The successful candidate will be responsible for eliciting, analysing, specifying, and validating the business needs of stakeholders, and translating them into clear, actionable requirements for the development and implementation of IT systems, specifically Mosaic, the social care cast management system. The role requires a methodical and inquisitive approach to understanding complex business processes, identifying areas for improvement, and defining solutions that deliver value. It oversees the full requirements lifecycle, from initial investigation and problem definition to supporting the testing and implementation of the solution. This includes the delivery of: Comprehensive and clear business and functional requirements documentation. Detailed analysis of current state ("as-is") and future state ("to-be") business processes. User stories, use cases, and process flow diagrams to support development and testing. A clear and shared understanding of project objectives and scope among all stakeholders. Traceability of requirements from inception through to final delivery. The post-holder will work in close collaboration with Project Managers, Development Teams, Testers, and business users to ensure that the final solution is fit for purpose and aligns with strategic goals. Key Responsibilities Requirements Elicitation & Management Lead requirements gathering activities, including workshops, interviews, and document analysis, to elicit and define business needs. Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs. Manage the requirements backlog, ensuring all requirements are clearly documented, prioritised, and tracked throughout the project lifecycle. Process Analysis & Design Analyse and document existing business processes to identify inefficiencies and opportunities for improvement. Design and model new or improved business processes, ensuring they are efficient, effective, and aligned with business goals. Work with stakeholders to validate and gain approval for new process designs. Stakeholder Collaboration & Communication Act as a primary liaison between business units, technology teams, and support teams. Communicate business requirements and process changes effectively to all stakeholders. Facilitate a shared understanding of the solution and ensure there is buy-in from all relevant parties. Person Specification Essential Knowledge & Experience Substantial experience as a Business Analyst in a technology-driven project environment. (Preferably within social care case management systems including Mosaic) Deep understanding of business analysis principles, methodologies, and best practices (e.g., BABOK). Proven experience with a range of requirements elicitation and documentation techniques. Demonstrable experience in business process mapping and modelling using standard notations (e.g., BPMN or a similar methodology). Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy. Desirable Experience working within an Agile/Scrum development environment. Knowledge of specific business domains relevant to the organisation preferably social care Familiarity with project management principles and software (e.g., Jira, Azure DevOps). Industry-recognised business analysis certification (e.g., BCS Diploma in Business Analysis, IIBA-CBAP). Familiarity with or experience in data and reporting tools, including Business Objects, Looker Studio, Oracle coding, and SQL development. Skills & Competencies Exceptional communication, interpersonal, and facilitation skills. Strong analytical and critical thinking abilities, with a talent for problem-solving. Ability to translate complex business needs into clear and concise technical requirements. Excellent negotiation and influencing skills to build consensus and manage stakeholder expectations. Key Competencies & Behaviours Analytical and detail-oriented Collaborative and a strong team player Inquisitive and proactive Excellent communicator and listener Pragmatic problem-solver Focused on delivering value Undertake any other duties commensurate with the grade that support the IT/Systems Team department s objectives. All duties to be carried out in accordance with Council policies including Health & Safety and Equal Opportunities. Context & Opportunity This role is central to ensuring our investment in technology translates into tangible business value and improved operational efficiency. The Business Analyst will: Act as the bridge between business vision and technical execution on key transformation projects. Ensure that solutions are built right the first time by providing clear, unambiguous requirements. Drive business process improvement and advocate for the needs of the user. Strengthen the partnership between IT and the wider business through effective communication and collaboration. Create lasting capability by embedding best practices in business analysis and requirements management. This is a pivotal role with the opportunity to directly influence the success of critical projects and shape the future of our business systems.
Arthur J. Gallagher & Co. (AJG)
Edinburgh, Midlothian
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 17, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role The Project Network Engineer plays a key role in the design and delivery of secure, resilient, and scalable network solutions as part of a major transformation programme for a large client in the energy sector. This is not a traditional BAU support role. It is a project led engineering position focused on the design, implementation, testing, and controlled transition of next generation network capabilities that support business growth, security, and operational resilience. The successful candidate will bring strong technical expertise across enterprise networking and security, with the ability to move confidently between detailed design work and hands on delivery. They will be comfortable producing low level designs, supporting proof of concept activity, building and validating solutions, and working directly with senior stakeholders and blue chip customers. The role requires someone who can contribute throughout the project lifecycle, from technical discovery and design through to implementation, testing, migration, and handover. Candidates should ideally be qualified to Cisco CCNP level, although those with CCNA and strong demonstrable project based experience will also be considered. Experience with Palo Alto technologies is highly desirable. Exposure to regulated or critical infrastructure environments such as energy, oil and gas, defence, or Operational Technology would be advantageous. Key Responsibilities Design and deliver enterprise network solutions across routing, switching, firewall, and where required wireless technologies, with a strong emphasis on project implementation rather than BAU administration. Produce high quality low level designs, implementation plans, migration plans, and build documentation to support project delivery. Deploy, configure, test, and optimise network infrastructure using strong Cisco networking knowledge at CCNP level or equivalent. Support the design and implementation of modern network architectures, including traditional three tier campus designs and spine leaf or fabric based architectures using technologies such as Cisco ACI or VXLAN EVPN. Configure and support Palo Alto security platforms, including next generation firewalls, Panorama, security policy implementation, NAT, VPNs, and threat prevention features. Apply strong working knowledge of core network protocols and services, including BGP, OSPF, IS IS, VXLAN, VLANs, HSRP/VRRP, routing policy, multicast, and related enterprise services. Undertake hands on build, proof of concept, lab validation, and technical testing activity to de risk delivery and validate designs before deployment into production. Troubleshoot and resolve complex technical issues encountered during project delivery, implementation, migration, or testing phases. Work closely with architects, project managers, security teams, and customer stakeholders to ensure solutions are aligned to agreed design principles, standards, and governance requirements. Support change execution through the preparation, rehearsal, and implementation of changes within controlled project and operational environments. Produce and maintain accurate technical documentation, including configuration baselines, as built records, network diagrams, test results, and support handover material. Contribute to technical workshops, design reviews, and customer discussions, with the confidence to explain technical decisions clearly and credibly. Understand how network infrastructure integrates with wider platform components, including compute and storage environments built on VMware, Nutanix, and Hyper V. Skills and Experience Strong enterprise networking background with hands on experience in project delivery, implementation, and design. Cisco networking expertise to CCNP level preferred; CCNA with strong relevant experience will also be considered. Good experience across core enterprise routing and switching technologies. Strong understanding of modern data centre and campus network design patterns. Experience with Palo Alto firewalls and centralised management through Panorama is desirable. Ability to produce detailed technical and low level design documentation to a high standard. Experience of delivering technical solutions in structured and governed environments. Strong troubleshooting and diagnostic skills across complex network environments. Comfortable working directly with customers, including large enterprise or blue chip organisations. Experience in regulated or critical infrastructure sectors such as energy, utilities, oil and gas, defence, or OT environments would be beneficial. Qualifications Cisco CCNP preferred Cisco CCNA or other relevant networking certifications will be considered Palo Alto certifications or relevant practical experience desirable Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Apr 17, 2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role The Project Network Engineer plays a key role in the design and delivery of secure, resilient, and scalable network solutions as part of a major transformation programme for a large client in the energy sector. This is not a traditional BAU support role. It is a project led engineering position focused on the design, implementation, testing, and controlled transition of next generation network capabilities that support business growth, security, and operational resilience. The successful candidate will bring strong technical expertise across enterprise networking and security, with the ability to move confidently between detailed design work and hands on delivery. They will be comfortable producing low level designs, supporting proof of concept activity, building and validating solutions, and working directly with senior stakeholders and blue chip customers. The role requires someone who can contribute throughout the project lifecycle, from technical discovery and design through to implementation, testing, migration, and handover. Candidates should ideally be qualified to Cisco CCNP level, although those with CCNA and strong demonstrable project based experience will also be considered. Experience with Palo Alto technologies is highly desirable. Exposure to regulated or critical infrastructure environments such as energy, oil and gas, defence, or Operational Technology would be advantageous. Key Responsibilities Design and deliver enterprise network solutions across routing, switching, firewall, and where required wireless technologies, with a strong emphasis on project implementation rather than BAU administration. Produce high quality low level designs, implementation plans, migration plans, and build documentation to support project delivery. Deploy, configure, test, and optimise network infrastructure using strong Cisco networking knowledge at CCNP level or equivalent. Support the design and implementation of modern network architectures, including traditional three tier campus designs and spine leaf or fabric based architectures using technologies such as Cisco ACI or VXLAN EVPN. Configure and support Palo Alto security platforms, including next generation firewalls, Panorama, security policy implementation, NAT, VPNs, and threat prevention features. Apply strong working knowledge of core network protocols and services, including BGP, OSPF, IS IS, VXLAN, VLANs, HSRP/VRRP, routing policy, multicast, and related enterprise services. Undertake hands on build, proof of concept, lab validation, and technical testing activity to de risk delivery and validate designs before deployment into production. Troubleshoot and resolve complex technical issues encountered during project delivery, implementation, migration, or testing phases. Work closely with architects, project managers, security teams, and customer stakeholders to ensure solutions are aligned to agreed design principles, standards, and governance requirements. Support change execution through the preparation, rehearsal, and implementation of changes within controlled project and operational environments. Produce and maintain accurate technical documentation, including configuration baselines, as built records, network diagrams, test results, and support handover material. Contribute to technical workshops, design reviews, and customer discussions, with the confidence to explain technical decisions clearly and credibly. Understand how network infrastructure integrates with wider platform components, including compute and storage environments built on VMware, Nutanix, and Hyper V. Skills and Experience Strong enterprise networking background with hands on experience in project delivery, implementation, and design. Cisco networking expertise to CCNP level preferred; CCNA with strong relevant experience will also be considered. Good experience across core enterprise routing and switching technologies. Strong understanding of modern data centre and campus network design patterns. Experience with Palo Alto firewalls and centralised management through Panorama is desirable. Ability to produce detailed technical and low level design documentation to a high standard. Experience of delivering technical solutions in structured and governed environments. Strong troubleshooting and diagnostic skills across complex network environments. Comfortable working directly with customers, including large enterprise or blue chip organisations. Experience in regulated or critical infrastructure sectors such as energy, utilities, oil and gas, defence, or OT environments would be beneficial. Qualifications Cisco CCNP preferred Cisco CCNA or other relevant networking certifications will be considered Palo Alto certifications or relevant practical experience desirable Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Arthur J. Gallagher & Co. (AJG)
Manchester, Lancashire
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 17, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Bristol, Gloucestershire
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 17, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
We're looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe.You'll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth. By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you'll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience. Key Responsibilities Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution. Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans. Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations. Identify and present a comprehensive set of KPI's and metrics to demonstrate service performance across all logistics operations. Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation. Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space. Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix). Act as line manager of central warehouse management team. Oversee Returns and trade-in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase. Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity. What You'll Bring Senior leadership experience across multi-site warehouse and logistics operations, ideally within an international or European network. Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives. Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation. Demonstrated success leading large-scale change and improvement initiatives, such as new site start-ups, redevelopments, or network transformation. Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision-making. Desirable: Experience operating across European logistics networks and managing the complexity of international distribution. Exposure to advanced warehouse automation technologies and system implementations. Experience overseeing returns, refurb, or trade-in operations at scale. Background in fast-growth, multi-channel, or omnichannel environments. Additional Information Standard working hours with flexibility expected at Director level. Based at our Clifton Moor site in York, with travel to UK and European locations as required. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Competitive salary. Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'. Free car parking with access to electric charging points. Onsite cafe for snacks & drinks with an outside seating area. A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.REF-
Apr 17, 2026
Full time
We're looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe.You'll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth. By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you'll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience. Key Responsibilities Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution. Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans. Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations. Identify and present a comprehensive set of KPI's and metrics to demonstrate service performance across all logistics operations. Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation. Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space. Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix). Act as line manager of central warehouse management team. Oversee Returns and trade-in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase. Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity. What You'll Bring Senior leadership experience across multi-site warehouse and logistics operations, ideally within an international or European network. Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives. Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation. Demonstrated success leading large-scale change and improvement initiatives, such as new site start-ups, redevelopments, or network transformation. Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision-making. Desirable: Experience operating across European logistics networks and managing the complexity of international distribution. Exposure to advanced warehouse automation technologies and system implementations. Experience overseeing returns, refurb, or trade-in operations at scale. Background in fast-growth, multi-channel, or omnichannel environments. Additional Information Standard working hours with flexibility expected at Director level. Based at our Clifton Moor site in York, with travel to UK and European locations as required. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Competitive salary. Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'. Free car parking with access to electric charging points. Onsite cafe for snacks & drinks with an outside seating area. A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.REF-
Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions. The Director, Total Rewards will be responsible for leading Apotex's global compensation and benefit programs, processes and delivery for all levels and countries including compensation philosophy and principles, base salary structures and job architecture, annual short term/long term incentive programs, sales incentive plans and our global benefits and pension (savings) plans. This is critical role on the Total Rewards team that will work closely with Talent Management, Human Resources Business Partner (HRBP) and Human Resources Shared Services (HRSS) teams to ensure Apotex can attract, motivate and retain talent. The successful candidate in this role will lead innovative initiatives that promote best in class global compensation and benefits delivery, ensure market competitiveness, cost effectiveness and easy to administer programs for executives, management and employees and the company. If you are a strategic leader with a global mindset, worked in public companies and have strong HR artificial intelligence fluency who leads a team but also execute themself on deliverables, passionate about delivering top-tier total rewards programs, understands how compensation and benefits sits within an overall Total Rewards strategy and employer value proposition, we encourage you to apply. Job Responsibilities Accountable for the global design, governance, communication and delivery of all compensation and benefits programs at Apotex across the core four countries (Canada, U.S., Mexico and India) and rest of world, operating in a private company environment while preparing for future public company readiness. Lead and govern the global compensation philosophy, principles, job architecture and evaluation framework, global pay grades, and all compensation processes including new hire offers, promotions, career progression, pay equity, off-cycle and discretionary compensation. Oversee global benefits and pension/savings plan design, administration and governance across all markets, with strong focus on cost management, compliance and customer centric service delivery. Manage annual benefits renewals, assessments and open enrollment processes across the core four countries. Demonstrate strong HR artificial intelligence fluency, including effective prompting and identifying opportunities to leverage AI to enhance Total Rewards efficiency, scalability and delivery, with broader HR application as an asset. Apply advanced strategic, operational and administrative expertise across all Total Rewards disciplines, with the ability to shift seamlessly between levels to drive outcomes. Operate effectively in a fast paced, transformational and change driven environment requiring rapid pivoting to business demands. Provide people leadership, coaching and development for global Total Rewards team members, enabling strong performance against objectives and future ready capabilities. Lead the design, administration and governance of long term incentive plans (LTIP) and development of future equity programs. Partner closely with Apotex's private equity sponsor on equity plan governance, cap table management, dilution modeling, run rate forecasting and reserve planning. Own and lead all Total Rewards technology platforms globally, including SAP SuccessFactors HCM compensation and benefits modules and equity administration systems, including vendor selection and implementation. Oversee the global recognition program to reinforce company values, winning behaviors and a strong performance culture through high impact recognition. Partner with Talent Management and HR Business Partners on annual year-end compensation activities including merit, pay for performance guidelines, short term incentive plans and promotions. Collaborate with Canada, U.S. and international commercial teams to design, administer and deliver annual sales incentive plans. Drive pay equity, transparency and manager enablement to build trust, understanding and consistency in compensation practices. Develop effective communications, strategies and employee relations approaches to support successful rollout of compensation initiatives. Build and execute a global compensation and benefits framework and multi year transformation roadmap aligned to market competitiveness, industry trends and enhanced employee experience. Manage global third party vendor relationships, compensation consultants and market data sources. Ensure governance, accuracy and efficiency of compensation and benefits programs within SAP SuccessFactors HCM and global payroll systems. Partner closely with Payroll, People Analytics and HR Shared Services to ensure timely, accurate pay delivery, reporting and customer service. Perform other duties as assigned. Job Requirements Education Bachelor's degree or equivalent. CCP designation and/or Global Remuneration Professional (GRP) designation is preferred. Human resources certification preferred. Knowledge, Skills and Abilities Strong public company total rewards experience including equity compensation design, delivery and reporting, internal controls and proven ability to manage strategic delivery of TR while managing cost effectiveness. Strong HR AI skills using LLMs, specifically Microsoft Co-Pilot to enhance total rewards and HR delivery. Effective leadership and HR and business leader partnering skills to ensure the best TR delivery for all key stakeholders. Proven ability to meet and exceed results, team and individual objectives with high ability for change management and resiliency. Strong verbal and written communication skills, with the ability to clearly influence, advise, and build effective relationships with stakeholders at all levels. Demonstrated leadership capability, including the ability to lead, motivate, and develop teams while fostering accountability and high performance. Excellent analytical and problem solving skills, with the ability to assess data, interpret market trends, and make well reasoned, business focused recommendations. Proven ability to function effectively in a fast paced, dynamic environment while managing multiple priorities and meeting deadlines. High level of computer literacy, including proficiency in Microsoft Office and HRIS platforms; experience with SAP SuccessFactors, Oracle HCM, and/or Workday is considered an asset. Strong customer service orientation, with a focus on delivering high quality outcomes and positive stakeholder experience. Positive, influential, and highly motivated mindset, with the ability to drive change and inspire confidence. Hands on leader with the ability to both lead a team strategically and actively contribute to execution to deliver on objectives and results. Experience 10+ years of progressive Human Resources experience, including 7+ years leading and managing global total rewards programs, partnering closely with senior leadership and HR stakeholders to drive results. Required experience supporting a public company, with demonstrated success operating in complex, global environments. Core competencies in TR including: equity and sales compensation, internal controls, global benefits management, recognition and global mobility program delivery, people analytics and reporting and how all TR programs link to payroll and systems. Equity compensation experience is required, including the design, administration, and governance of equity programs. Proven experience working in a fast paced, transformational, and high growth organization; experience navigating change and scaling programs preferred. Broad knowledge of TR, with exposure to benefits, pension, global mobility, employee recognition, and/or wellness programs considered a strong asset. Strong organizational and team building capabilities, with demonstrated experience contributing to and operating within a centralized global Center of Excellence (COE) model. Ability to balance strategic leadership with hands on execution, driving consistency, compliance, and alignment across regions. At Apotex, we are committed to fostering a welcoming andaccessible work environment, where all everyone feels valued, respected, and supported to succeed. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.
Apr 17, 2026
Full time
Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions. The Director, Total Rewards will be responsible for leading Apotex's global compensation and benefit programs, processes and delivery for all levels and countries including compensation philosophy and principles, base salary structures and job architecture, annual short term/long term incentive programs, sales incentive plans and our global benefits and pension (savings) plans. This is critical role on the Total Rewards team that will work closely with Talent Management, Human Resources Business Partner (HRBP) and Human Resources Shared Services (HRSS) teams to ensure Apotex can attract, motivate and retain talent. The successful candidate in this role will lead innovative initiatives that promote best in class global compensation and benefits delivery, ensure market competitiveness, cost effectiveness and easy to administer programs for executives, management and employees and the company. If you are a strategic leader with a global mindset, worked in public companies and have strong HR artificial intelligence fluency who leads a team but also execute themself on deliverables, passionate about delivering top-tier total rewards programs, understands how compensation and benefits sits within an overall Total Rewards strategy and employer value proposition, we encourage you to apply. Job Responsibilities Accountable for the global design, governance, communication and delivery of all compensation and benefits programs at Apotex across the core four countries (Canada, U.S., Mexico and India) and rest of world, operating in a private company environment while preparing for future public company readiness. Lead and govern the global compensation philosophy, principles, job architecture and evaluation framework, global pay grades, and all compensation processes including new hire offers, promotions, career progression, pay equity, off-cycle and discretionary compensation. Oversee global benefits and pension/savings plan design, administration and governance across all markets, with strong focus on cost management, compliance and customer centric service delivery. Manage annual benefits renewals, assessments and open enrollment processes across the core four countries. Demonstrate strong HR artificial intelligence fluency, including effective prompting and identifying opportunities to leverage AI to enhance Total Rewards efficiency, scalability and delivery, with broader HR application as an asset. Apply advanced strategic, operational and administrative expertise across all Total Rewards disciplines, with the ability to shift seamlessly between levels to drive outcomes. Operate effectively in a fast paced, transformational and change driven environment requiring rapid pivoting to business demands. Provide people leadership, coaching and development for global Total Rewards team members, enabling strong performance against objectives and future ready capabilities. Lead the design, administration and governance of long term incentive plans (LTIP) and development of future equity programs. Partner closely with Apotex's private equity sponsor on equity plan governance, cap table management, dilution modeling, run rate forecasting and reserve planning. Own and lead all Total Rewards technology platforms globally, including SAP SuccessFactors HCM compensation and benefits modules and equity administration systems, including vendor selection and implementation. Oversee the global recognition program to reinforce company values, winning behaviors and a strong performance culture through high impact recognition. Partner with Talent Management and HR Business Partners on annual year-end compensation activities including merit, pay for performance guidelines, short term incentive plans and promotions. Collaborate with Canada, U.S. and international commercial teams to design, administer and deliver annual sales incentive plans. Drive pay equity, transparency and manager enablement to build trust, understanding and consistency in compensation practices. Develop effective communications, strategies and employee relations approaches to support successful rollout of compensation initiatives. Build and execute a global compensation and benefits framework and multi year transformation roadmap aligned to market competitiveness, industry trends and enhanced employee experience. Manage global third party vendor relationships, compensation consultants and market data sources. Ensure governance, accuracy and efficiency of compensation and benefits programs within SAP SuccessFactors HCM and global payroll systems. Partner closely with Payroll, People Analytics and HR Shared Services to ensure timely, accurate pay delivery, reporting and customer service. Perform other duties as assigned. Job Requirements Education Bachelor's degree or equivalent. CCP designation and/or Global Remuneration Professional (GRP) designation is preferred. Human resources certification preferred. Knowledge, Skills and Abilities Strong public company total rewards experience including equity compensation design, delivery and reporting, internal controls and proven ability to manage strategic delivery of TR while managing cost effectiveness. Strong HR AI skills using LLMs, specifically Microsoft Co-Pilot to enhance total rewards and HR delivery. Effective leadership and HR and business leader partnering skills to ensure the best TR delivery for all key stakeholders. Proven ability to meet and exceed results, team and individual objectives with high ability for change management and resiliency. Strong verbal and written communication skills, with the ability to clearly influence, advise, and build effective relationships with stakeholders at all levels. Demonstrated leadership capability, including the ability to lead, motivate, and develop teams while fostering accountability and high performance. Excellent analytical and problem solving skills, with the ability to assess data, interpret market trends, and make well reasoned, business focused recommendations. Proven ability to function effectively in a fast paced, dynamic environment while managing multiple priorities and meeting deadlines. High level of computer literacy, including proficiency in Microsoft Office and HRIS platforms; experience with SAP SuccessFactors, Oracle HCM, and/or Workday is considered an asset. Strong customer service orientation, with a focus on delivering high quality outcomes and positive stakeholder experience. Positive, influential, and highly motivated mindset, with the ability to drive change and inspire confidence. Hands on leader with the ability to both lead a team strategically and actively contribute to execution to deliver on objectives and results. Experience 10+ years of progressive Human Resources experience, including 7+ years leading and managing global total rewards programs, partnering closely with senior leadership and HR stakeholders to drive results. Required experience supporting a public company, with demonstrated success operating in complex, global environments. Core competencies in TR including: equity and sales compensation, internal controls, global benefits management, recognition and global mobility program delivery, people analytics and reporting and how all TR programs link to payroll and systems. Equity compensation experience is required, including the design, administration, and governance of equity programs. Proven experience working in a fast paced, transformational, and high growth organization; experience navigating change and scaling programs preferred. Broad knowledge of TR, with exposure to benefits, pension, global mobility, employee recognition, and/or wellness programs considered a strong asset. Strong organizational and team building capabilities, with demonstrated experience contributing to and operating within a centralized global Center of Excellence (COE) model. Ability to balance strategic leadership with hands on execution, driving consistency, compliance, and alignment across regions. At Apotex, we are committed to fostering a welcoming andaccessible work environment, where all everyone feels valued, respected, and supported to succeed. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.
Talent Acquisition Partner Middlesbrough (Hybrid working) Salary: Up to 55,000 plus benefits Calling all Strategic Talent Partners! This is a brand new role within our client's award-winning People function and represents a genuine opportunity to shape and influence the future of talent at our organisation. As they move through a significant period of cultural transformation, they are looking for a Talent Acquisition Partner who can play a pivotal role in redefining how they attract, assess, develop and retain talent. This role goes far beyond transactional recruitment, it is about influencing mindset, embedding behaviours, and building sustainable talent capability for the future. You will work closely with the wider People team, People Business Partners, Senior Management Team and key stakeholders across the business to develop modern, inclusive, and robust talent practices that reflect who they are and where they are going. Key Responsibilities (will include but not limited to): Talent Acquisition & Workforce Planning: Lead and deliver end to end recruitment across permanent, temporary and fixed term roles using the Dayforce system. Shift recruitment focus from skills based hiring to assessing mindset, behaviours and potential, ensuring alignment with their evolving culture. Build and maintain strong talent pipelines, including proactive sourcing, benchmarking, and market mapping. Introduce greater governance and consistency around the use of temporary recruitment agencies, ensuring best value and strong controls. Define, improve and embed scalable recruitment processes, tools and frameworks as the function continues to mature. Cultural Change & Influence: Act as a trusted advisor, influencing leaders and hiring managers to think differently about talent, promotion, and development decisions. Support cultural change by challenging traditional approaches and encouraging a stronger focus on development and potential, not just qualifications or experience. Facilitate conversations that encourage leaders to reflect on how and why they make talent decisions. Employee Experience & Onboarding: In the first six months, place particular emphasis on relationship building and understanding the employee experience across the organisation. Support the design of and implement a clear, engaging and consistent onboarding and induction journey, ensuring new starters feel connected, supported and productive from day one. Continually review the employee experience journey to identify opportunities for improvement and alignment with our values and culture. Leadership Development & Succession Planning Partner with People Business Partners and senior leaders to strengthen leadership development and succession planning across the organisation. Support managers to think more deliberately about future capability, talent readiness and internal progression. Encourage accountability and challenge leaders to look critically at how they are developing their people. Employer Brand & Attraction Work closely with their Communications team to strengthen our employer brand and clearly articulate who they are, what they do, and why people should join them. Ensure a consistent and compelling candidate experience that reflects their values and reputation. Collaboration & Stakeholder Management Work in close partnership with the wider People team, particularly PBPs and the SMT, to ensure talent strategies are aligned with broader organisational goals. Build strong, credible relationships across the business, acting as a collaborative and highly influential partner. Criteria: Significant experience in a senior or strategic talent acquisition role. Proven ability to influence, challenge and facilitate change at all levels of an organisation. Strong experience designing recruitment processes, governance, and talent frameworks from the ground up or significantly improving existing ones. Comfortable working in a fast-paced, evolving environment with ambiguity and opportunity. Experience using recruitment systems (experience with Dayforce is desirable but not essential). Personal attributes: Highly proactive with a strong sense of curiosity, someone who asks the right questions and seeks to understand the bigger picture. Incredibly collaborative, with the ability to bring people together and build trust quickly. Strategic thinker who can balance detail with long term impact. Passionate about people, development and creating meaningful, inclusive employee experiences.
Apr 17, 2026
Full time
Talent Acquisition Partner Middlesbrough (Hybrid working) Salary: Up to 55,000 plus benefits Calling all Strategic Talent Partners! This is a brand new role within our client's award-winning People function and represents a genuine opportunity to shape and influence the future of talent at our organisation. As they move through a significant period of cultural transformation, they are looking for a Talent Acquisition Partner who can play a pivotal role in redefining how they attract, assess, develop and retain talent. This role goes far beyond transactional recruitment, it is about influencing mindset, embedding behaviours, and building sustainable talent capability for the future. You will work closely with the wider People team, People Business Partners, Senior Management Team and key stakeholders across the business to develop modern, inclusive, and robust talent practices that reflect who they are and where they are going. Key Responsibilities (will include but not limited to): Talent Acquisition & Workforce Planning: Lead and deliver end to end recruitment across permanent, temporary and fixed term roles using the Dayforce system. Shift recruitment focus from skills based hiring to assessing mindset, behaviours and potential, ensuring alignment with their evolving culture. Build and maintain strong talent pipelines, including proactive sourcing, benchmarking, and market mapping. Introduce greater governance and consistency around the use of temporary recruitment agencies, ensuring best value and strong controls. Define, improve and embed scalable recruitment processes, tools and frameworks as the function continues to mature. Cultural Change & Influence: Act as a trusted advisor, influencing leaders and hiring managers to think differently about talent, promotion, and development decisions. Support cultural change by challenging traditional approaches and encouraging a stronger focus on development and potential, not just qualifications or experience. Facilitate conversations that encourage leaders to reflect on how and why they make talent decisions. Employee Experience & Onboarding: In the first six months, place particular emphasis on relationship building and understanding the employee experience across the organisation. Support the design of and implement a clear, engaging and consistent onboarding and induction journey, ensuring new starters feel connected, supported and productive from day one. Continually review the employee experience journey to identify opportunities for improvement and alignment with our values and culture. Leadership Development & Succession Planning Partner with People Business Partners and senior leaders to strengthen leadership development and succession planning across the organisation. Support managers to think more deliberately about future capability, talent readiness and internal progression. Encourage accountability and challenge leaders to look critically at how they are developing their people. Employer Brand & Attraction Work closely with their Communications team to strengthen our employer brand and clearly articulate who they are, what they do, and why people should join them. Ensure a consistent and compelling candidate experience that reflects their values and reputation. Collaboration & Stakeholder Management Work in close partnership with the wider People team, particularly PBPs and the SMT, to ensure talent strategies are aligned with broader organisational goals. Build strong, credible relationships across the business, acting as a collaborative and highly influential partner. Criteria: Significant experience in a senior or strategic talent acquisition role. Proven ability to influence, challenge and facilitate change at all levels of an organisation. Strong experience designing recruitment processes, governance, and talent frameworks from the ground up or significantly improving existing ones. Comfortable working in a fast-paced, evolving environment with ambiguity and opportunity. Experience using recruitment systems (experience with Dayforce is desirable but not essential). Personal attributes: Highly proactive with a strong sense of curiosity, someone who asks the right questions and seeks to understand the bigger picture. Incredibly collaborative, with the ability to bring people together and build trust quickly. Strategic thinker who can balance detail with long term impact. Passionate about people, development and creating meaningful, inclusive employee experiences.
The People Partner will play a pivotal role in supporting the Human Resources function within the Not For Profit industry. This permanent role is based in Tadworth and focuses on ensuring effective people management and HR practices. Client Details This organisation operates within the Not For Profit industry and is dedicated to making a meaningful impact. As a medium-sized organisation, they offer a structured environment with a focus on professional development and employee well-being. Description Partner with senior leaders to deliver strategic HR support Provide expert guidance on employee relations and case management Coach managers to build capability and confidence in people management Support organisational change initiatives and workforce planning Drive engagement, performance, and inclusive workplace practices Contribute to talent attraction and employee value proposition initiatives Promote diversity, equity, and employee wellbeing across teams Improve HR processes through streamlining and system enhancements Support HR systems development and ongoing optimisation Collaborate on people insights, including gender pay reporting Profile A successful People Partner should have: Proven experience in a HR Business Partner/ HR manager or People Partner role Strong knowledge of UK employment law and HR best practice Confident handling complex employee relations cases Skilled in coaching and influencing senior stakeholders Experience supporting organisational change and transformation Data-driven mindset with the ability to interpret people insights Strong interpersonal and communication skills Proactive, solutions-focused, and commercially aware Comfortable working in a fast-paced, evolving environment Passionate about creating inclusive and engaging workplaces Job Offer Permanent position offering job security and career growth. Opportunities to contribute to meaningful work within the Not For Profit sector. Supportive and inclusive workplace environment. Comprehensive benefits package. If you are passionate about Human Resources and looking for a rewarding role as a PERM People Partner in Tadworth, we encourage you to apply today.
Apr 17, 2026
Full time
The People Partner will play a pivotal role in supporting the Human Resources function within the Not For Profit industry. This permanent role is based in Tadworth and focuses on ensuring effective people management and HR practices. Client Details This organisation operates within the Not For Profit industry and is dedicated to making a meaningful impact. As a medium-sized organisation, they offer a structured environment with a focus on professional development and employee well-being. Description Partner with senior leaders to deliver strategic HR support Provide expert guidance on employee relations and case management Coach managers to build capability and confidence in people management Support organisational change initiatives and workforce planning Drive engagement, performance, and inclusive workplace practices Contribute to talent attraction and employee value proposition initiatives Promote diversity, equity, and employee wellbeing across teams Improve HR processes through streamlining and system enhancements Support HR systems development and ongoing optimisation Collaborate on people insights, including gender pay reporting Profile A successful People Partner should have: Proven experience in a HR Business Partner/ HR manager or People Partner role Strong knowledge of UK employment law and HR best practice Confident handling complex employee relations cases Skilled in coaching and influencing senior stakeholders Experience supporting organisational change and transformation Data-driven mindset with the ability to interpret people insights Strong interpersonal and communication skills Proactive, solutions-focused, and commercially aware Comfortable working in a fast-paced, evolving environment Passionate about creating inclusive and engaging workplaces Job Offer Permanent position offering job security and career growth. Opportunities to contribute to meaningful work within the Not For Profit sector. Supportive and inclusive workplace environment. Comprehensive benefits package. If you are passionate about Human Resources and looking for a rewarding role as a PERM People Partner in Tadworth, we encourage you to apply today.
Computacenter AG & Co. oHG
Nottingham, Nottinghamshire
Life on the team Job Title - Head of Managed Infrastructure Services Reporting Line: UK Operations Director Location : Nottingham / NE England Travel Requirement : Significant and sustained on-site presence required at customer locationswithinNorth West Englandfor the first two years of the contract, including extended periods on customer premises to support transition, stabilisation, and servicematurity. In addition to this you will be expected to travel to Computacenter Offices. Security Clearance : SC Cleared (mandatory) What you'll do This is a senior, highly accountable leadership position with full end-to-end ownership of a strategic Managed Infrastructure Service. The role is responsible for overseeing the operational end to end infrastructure service for our customers. The role works alongside and coordinates technical delivery teams and business stakeholders to ensure successful delivery of our services through value driven processes, efficient ways of working and operational excellence. The role also plays a part in governing and assuring solutions for the deliver function The post-holder holds single-point accountability for Operational service performance, financial outcomes, readiness, and customer satisfaction. A critical component of the role is overseeing the design, transition, and formal service acceptance into the Future Mode of Operation (FMO), ensuring the service is scalable, secure, compliant, and aligned to both customer and Computacenter strategic objectives. Key Responsibilities Operational Transition & Migration Leadership Initially working closely with the transition and transformation team ,provide senior operational leadership and support governance for the migration of the Managed Infrastructure Service from the incumbent supplier(s) into Computacenter, ensuring minimal service disruption and controlled operational risk. Own and approve transition strategies, mobilisation plans, knowledge transfer activities, service cut-over approaches, and early-life support models. Act as the senior escalation authority for all Operational transition-related issues and ensure all contractual, regulatory, security, and compliance obligations are met for Infrastructure services throughout the transition period . Ownership of approved changes to Service and additional project activity that arises within this remit Design & Service Acceptance Oversee the design, validation, and implementation of the Future Mode of Operation, ensuring that people, processes, tooling, governance, suppliers, and documentation are fit for purpose. Lead formal service acceptance into Business-as-Usual(BAU) operations, ensuring operational readiness is demonstrably achieved and formally signed off. Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational service issues, ensuring rapid resolution, root cause analysis, and preventative action. Ensure services are delivered in line with contractual commitments and that any service gaps are clearly understood, owned, and governed across the organisation. Work closely with 3 rd party providers to ensure that their contractual obligations are met. Working alongside Service Leads and the wider digital operations teams to identify, solution and implement improvements to the service and customer experience driving value to both the Customer and Computacenter. Own Profit & Loss accountability for the allocated Managed Infrastructure Service, including forecasting, budget management and cost control. Ensure services operate within agreed revenue and resource models, including adherence to time recording (SmartTrax) and financial governance processes. Lead or support commercial due diligence for change, growth, and additional service opportunities. Act as the senior operational interface for customer executives, directors, and senior stakeholders. Work along side Delivery leadership take part in executive-level service reviews, clearly articulating performance, risks, financial position, and service improvement plans. Build and maintain trusted relationships with customers, internal leadership teams, and third-party suppliers & partners. People Leadership & Capability Development Provide strategic leadership to operational managers and engineers across multiple infrastructure service towers. Set clear performance standards and lead regular one-to-ones, performance reviews, talent management, and succession planning. Coach and mentor senior managers, driving accountability, engagement, and a high-performance culture. Lead and embed organisational change initiatives across people, process, and technology. Where appropriate manage the onboarding of Staff from customer environment into Computacenter, including TUPE. During the FMO migration there will also be a requirement to develop, understand and migrate to a new operating model which could include the relocation, recruitment and removal of staff. Governance, Risk & Continuous Improvement Establish and maintain robust operational governance, assurance, and reporting frameworks. Identify, manage, and mitigate operational, commercial, and delivery risks. Ensure high-quality portfolio and project-level reporting across scope, cost, schedule, dependencies, risks, and issues. Drive continuous improvement initiatives to increase service efficiency, resilience, and maturity. Key Performance Indicators Successful and controlled migration from the incumbent supplier into Computacenter Timely and effective service acceptance into the Future Mode of Operation Sustained achievement of SLA, KPI, and customer satisfaction targets Services operating within agreed financial and commercial parameters Reduction in senior-level escalations and service instability Ensure that Target P&L is met Demonstrable improvements in operational efficiency and service maturity What you'll need Senior leadership experience within managed infrastructure or IT service environments Proven experience leading large-scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure environments SC Clearance Experience designing and implementing Operating Models Experience working in regulated or defence-related environments Advanced Microsoft Office365 and Teams skills About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Apr 16, 2026
Full time
Life on the team Job Title - Head of Managed Infrastructure Services Reporting Line: UK Operations Director Location : Nottingham / NE England Travel Requirement : Significant and sustained on-site presence required at customer locationswithinNorth West Englandfor the first two years of the contract, including extended periods on customer premises to support transition, stabilisation, and servicematurity. In addition to this you will be expected to travel to Computacenter Offices. Security Clearance : SC Cleared (mandatory) What you'll do This is a senior, highly accountable leadership position with full end-to-end ownership of a strategic Managed Infrastructure Service. The role is responsible for overseeing the operational end to end infrastructure service for our customers. The role works alongside and coordinates technical delivery teams and business stakeholders to ensure successful delivery of our services through value driven processes, efficient ways of working and operational excellence. The role also plays a part in governing and assuring solutions for the deliver function The post-holder holds single-point accountability for Operational service performance, financial outcomes, readiness, and customer satisfaction. A critical component of the role is overseeing the design, transition, and formal service acceptance into the Future Mode of Operation (FMO), ensuring the service is scalable, secure, compliant, and aligned to both customer and Computacenter strategic objectives. Key Responsibilities Operational Transition & Migration Leadership Initially working closely with the transition and transformation team ,provide senior operational leadership and support governance for the migration of the Managed Infrastructure Service from the incumbent supplier(s) into Computacenter, ensuring minimal service disruption and controlled operational risk. Own and approve transition strategies, mobilisation plans, knowledge transfer activities, service cut-over approaches, and early-life support models. Act as the senior escalation authority for all Operational transition-related issues and ensure all contractual, regulatory, security, and compliance obligations are met for Infrastructure services throughout the transition period . Ownership of approved changes to Service and additional project activity that arises within this remit Design & Service Acceptance Oversee the design, validation, and implementation of the Future Mode of Operation, ensuring that people, processes, tooling, governance, suppliers, and documentation are fit for purpose. Lead formal service acceptance into Business-as-Usual(BAU) operations, ensuring operational readiness is demonstrably achieved and formally signed off. Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational service issues, ensuring rapid resolution, root cause analysis, and preventative action. Ensure services are delivered in line with contractual commitments and that any service gaps are clearly understood, owned, and governed across the organisation. Work closely with 3 rd party providers to ensure that their contractual obligations are met. Working alongside Service Leads and the wider digital operations teams to identify, solution and implement improvements to the service and customer experience driving value to both the Customer and Computacenter. Own Profit & Loss accountability for the allocated Managed Infrastructure Service, including forecasting, budget management and cost control. Ensure services operate within agreed revenue and resource models, including adherence to time recording (SmartTrax) and financial governance processes. Lead or support commercial due diligence for change, growth, and additional service opportunities. Act as the senior operational interface for customer executives, directors, and senior stakeholders. Work along side Delivery leadership take part in executive-level service reviews, clearly articulating performance, risks, financial position, and service improvement plans. Build and maintain trusted relationships with customers, internal leadership teams, and third-party suppliers & partners. People Leadership & Capability Development Provide strategic leadership to operational managers and engineers across multiple infrastructure service towers. Set clear performance standards and lead regular one-to-ones, performance reviews, talent management, and succession planning. Coach and mentor senior managers, driving accountability, engagement, and a high-performance culture. Lead and embed organisational change initiatives across people, process, and technology. Where appropriate manage the onboarding of Staff from customer environment into Computacenter, including TUPE. During the FMO migration there will also be a requirement to develop, understand and migrate to a new operating model which could include the relocation, recruitment and removal of staff. Governance, Risk & Continuous Improvement Establish and maintain robust operational governance, assurance, and reporting frameworks. Identify, manage, and mitigate operational, commercial, and delivery risks. Ensure high-quality portfolio and project-level reporting across scope, cost, schedule, dependencies, risks, and issues. Drive continuous improvement initiatives to increase service efficiency, resilience, and maturity. Key Performance Indicators Successful and controlled migration from the incumbent supplier into Computacenter Timely and effective service acceptance into the Future Mode of Operation Sustained achievement of SLA, KPI, and customer satisfaction targets Services operating within agreed financial and commercial parameters Reduction in senior-level escalations and service instability Ensure that Target P&L is met Demonstrable improvements in operational efficiency and service maturity What you'll need Senior leadership experience within managed infrastructure or IT service environments Proven experience leading large-scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure environments SC Clearance Experience designing and implementing Operating Models Experience working in regulated or defence-related environments Advanced Microsoft Office365 and Teams skills About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Job Description Job Role: Strategy Manager (Media Industry) Location: London Mobility: Up to 50% Career Level: 7 Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture's Media team forms part of Accenture Communications, Media, Software and Technology Industries. Our Media team delivers tailored services to help a broad range of clients across the full range of media industry player types, including broadcasters, payTV operators, studios and production houses, gaming, business media, press and print publishing among other sub-sectors. We help our clients formulate strategies to navigate complex, often ambiguous challenges to achieve sustained growth, drive efficiency, scale, and enhance or maintain their competitive position. Our Media team is an exciting practice to work, and you will work with a diverse range of clients to help them navigate some of the biggest strategic shifts faced by the industry, including the transition to digital consumption and AI. As a Strategy Manager, you will play a key role in driving thought leadership and delivering value to our clients. You will do this by working closely with the wider Media Portfolio Team (including Technology, Operations and SONG colleagues). In our team you will learn: How to work across strategy and consulting, technology and operations and leverage our capabilities to bring the best of Accenture New technologies in the age of AI, and ways to help clients set up for success in this new competitive environment Media topic knowledge, acquired from working with the leading Media companies in the world In this role you will: Demonstrate strong analytical and problem-solving skills, with the ability to effectively frame issue sets and communicate solutions with structure and clarity Present internally and to clients, representing the practice and building credibility in your work Take ownership of large-scale strategy projects, ensuring we are engaging the right stakeholders, on track against plans, and delivering high quality output to the client's requirements Lead complex, end-to-end strategic and transformation programmes Own delivery scope and commercial outcomes, including business casing, risk management, and value tracking Contribute to business development efforts - from client proposals to go-to-market initiatives and thought leadership Create and lead high-performing teams, mentoring talent and fostering a collaborative and inclusive culture Drive innovation within the practice by shaping new capabilities, assets, thought leadership perspectives and become a subject matter expert, delivering value to clients Qualification What we are looking for Background You have at least 5 years of work experience within: A Strategy consulting environment (e.g. strategy consulting firm or inhouse strategy unit) and/ or Media Industry companies (e.g. broadcasters, payTV operators, studios, music labels etc.) You have strong analytical skills, with the ability to simplify and demonstrate insights clearly You're able to think critically - you quickly understand client challenges and form hypotheses and solutions You're a strong communicator with the ability to deliver presentations, demonstrating strong verbal and written communication You work well as part of a team, and thrive in a cross functional environment You bring relevant Media Industry topic expertise that can help the practice broaden its repertoire (e.g. in platform strategy, content sourcing, advertising) You have a 1st Class or 2:1 Undergraduate degree from a well-recognised University or similar academic qualifications. An advanced degree or MBA is a plus but not essential. What's in it for you At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Working within the Media Strategy team will provide you with direct access and exposure to some of the world's leading media businesses, where you will have the opportunity to make a distinct impact to businesses which impact many aspects of consumers' lives and society at large. Not only will you be working with like-minded, passionate and innovate individuals across the team, but you will also have the opportunity to continuously learn new skills across the industry with continuous progression opportunities available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Apr 16, 2026
Full time
Job Description Job Role: Strategy Manager (Media Industry) Location: London Mobility: Up to 50% Career Level: 7 Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture's Media team forms part of Accenture Communications, Media, Software and Technology Industries. Our Media team delivers tailored services to help a broad range of clients across the full range of media industry player types, including broadcasters, payTV operators, studios and production houses, gaming, business media, press and print publishing among other sub-sectors. We help our clients formulate strategies to navigate complex, often ambiguous challenges to achieve sustained growth, drive efficiency, scale, and enhance or maintain their competitive position. Our Media team is an exciting practice to work, and you will work with a diverse range of clients to help them navigate some of the biggest strategic shifts faced by the industry, including the transition to digital consumption and AI. As a Strategy Manager, you will play a key role in driving thought leadership and delivering value to our clients. You will do this by working closely with the wider Media Portfolio Team (including Technology, Operations and SONG colleagues). In our team you will learn: How to work across strategy and consulting, technology and operations and leverage our capabilities to bring the best of Accenture New technologies in the age of AI, and ways to help clients set up for success in this new competitive environment Media topic knowledge, acquired from working with the leading Media companies in the world In this role you will: Demonstrate strong analytical and problem-solving skills, with the ability to effectively frame issue sets and communicate solutions with structure and clarity Present internally and to clients, representing the practice and building credibility in your work Take ownership of large-scale strategy projects, ensuring we are engaging the right stakeholders, on track against plans, and delivering high quality output to the client's requirements Lead complex, end-to-end strategic and transformation programmes Own delivery scope and commercial outcomes, including business casing, risk management, and value tracking Contribute to business development efforts - from client proposals to go-to-market initiatives and thought leadership Create and lead high-performing teams, mentoring talent and fostering a collaborative and inclusive culture Drive innovation within the practice by shaping new capabilities, assets, thought leadership perspectives and become a subject matter expert, delivering value to clients Qualification What we are looking for Background You have at least 5 years of work experience within: A Strategy consulting environment (e.g. strategy consulting firm or inhouse strategy unit) and/ or Media Industry companies (e.g. broadcasters, payTV operators, studios, music labels etc.) You have strong analytical skills, with the ability to simplify and demonstrate insights clearly You're able to think critically - you quickly understand client challenges and form hypotheses and solutions You're a strong communicator with the ability to deliver presentations, demonstrating strong verbal and written communication You work well as part of a team, and thrive in a cross functional environment You bring relevant Media Industry topic expertise that can help the practice broaden its repertoire (e.g. in platform strategy, content sourcing, advertising) You have a 1st Class or 2:1 Undergraduate degree from a well-recognised University or similar academic qualifications. An advanced degree or MBA is a plus but not essential. What's in it for you At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Working within the Media Strategy team will provide you with direct access and exposure to some of the world's leading media businesses, where you will have the opportunity to make a distinct impact to businesses which impact many aspects of consumers' lives and society at large. Not only will you be working with like-minded, passionate and innovate individuals across the team, but you will also have the opportunity to continuously learn new skills across the industry with continuous progression opportunities available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Reward Partner Leeds - hybrid (2-3 days in the Leeds office) Permanent Summary We're seeking a Reward Partner to join our growing team in our Leeds office. In this newly created role, you'll support the Head of Reward & Benefits in developing, implementing, and managing reward strategies that attract, retain, and motivate employees across the Group. You'll partner closely with HR, Finance, and business leaders to ensure compensation, benefits, and recognition programmes support the company's commercial objectives while remaining competitive within the construction and infrastructure market. To be successful in this role we would like you to possess a strong analytical capability, commercial awareness, and the ability to translate reward strategy into practical solutions that work within a project-based environment. Some of the key deliverables include: Provide expert advice on compensation, benefits, and reward policies Support the design and delivery of the company's reward strategy aligned with business objectives Ensure reward programmes support talent attraction and retention within the construction/engineering sector Manage salary benchmarking and market analysis within the construction and engineering sectors Support annual salary review, bonus planning, and pay review cycles Provide guidance on pay structures, job evaluation, and grading frameworks Ensure fair, consistent, and equitable pay decisions across the organisation. Support employee benefits programmes including pensions, healthcare, and other flexible benefits Support the review and enhancement of benefits offerings to remain competitive in the market. Support the development of recognition and incentive programmes linked to project delivery and performance Analyse reward data and provide insights to leadership teams Produce reports on pay trends, reward effectiveness, and cost modelling Support budgeting and financial forecasting for reward programmes Ensure reward practices comply with relevant legislation and regulations (e.g., equal pay, gender pay gap reporting) Maintain strong governance around pay decisions and reward frameworks Support audit and reporting requirements related to compensation and benefits Lead or support reward-related projects such as job architecture reviews, pay structure redesign, or benefits transformation Contribute to wider HR transformation initiatives. What we're looking for: Proven experience in reward, compensation and benefits within HR. Experience providing advice and guidance to business managers Strong analytical skills with the ability to interpret reward data and market trends. Experience supporting salary review and bonus processes Strong stakeholder management and influencing skills Advanced Excel and reward data analysis capability Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 days holiday + bank holidays (with buy/sell options) Pension with up to 8% employer contribution Private medical insurance Life assurance Personal wellbeing and volunteer days Employee Assistance Programme (24/7 support) Salary sacrifice electric vehicle scheme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 16, 2026
Full time
Reward Partner Leeds - hybrid (2-3 days in the Leeds office) Permanent Summary We're seeking a Reward Partner to join our growing team in our Leeds office. In this newly created role, you'll support the Head of Reward & Benefits in developing, implementing, and managing reward strategies that attract, retain, and motivate employees across the Group. You'll partner closely with HR, Finance, and business leaders to ensure compensation, benefits, and recognition programmes support the company's commercial objectives while remaining competitive within the construction and infrastructure market. To be successful in this role we would like you to possess a strong analytical capability, commercial awareness, and the ability to translate reward strategy into practical solutions that work within a project-based environment. Some of the key deliverables include: Provide expert advice on compensation, benefits, and reward policies Support the design and delivery of the company's reward strategy aligned with business objectives Ensure reward programmes support talent attraction and retention within the construction/engineering sector Manage salary benchmarking and market analysis within the construction and engineering sectors Support annual salary review, bonus planning, and pay review cycles Provide guidance on pay structures, job evaluation, and grading frameworks Ensure fair, consistent, and equitable pay decisions across the organisation. Support employee benefits programmes including pensions, healthcare, and other flexible benefits Support the review and enhancement of benefits offerings to remain competitive in the market. Support the development of recognition and incentive programmes linked to project delivery and performance Analyse reward data and provide insights to leadership teams Produce reports on pay trends, reward effectiveness, and cost modelling Support budgeting and financial forecasting for reward programmes Ensure reward practices comply with relevant legislation and regulations (e.g., equal pay, gender pay gap reporting) Maintain strong governance around pay decisions and reward frameworks Support audit and reporting requirements related to compensation and benefits Lead or support reward-related projects such as job architecture reviews, pay structure redesign, or benefits transformation Contribute to wider HR transformation initiatives. What we're looking for: Proven experience in reward, compensation and benefits within HR. Experience providing advice and guidance to business managers Strong analytical skills with the ability to interpret reward data and market trends. Experience supporting salary review and bonus processes Strong stakeholder management and influencing skills Advanced Excel and reward data analysis capability Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 days holiday + bank holidays (with buy/sell options) Pension with up to 8% employer contribution Private medical insurance Life assurance Personal wellbeing and volunteer days Employee Assistance Programme (24/7 support) Salary sacrifice electric vehicle scheme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Cancer Research UK
Stratford-upon-avon, Warwickshire
. Credible procurement partner. Sustainable supplier management. Impacting the future. Procurement Category Manager (Technology) £48,000 - £53,000 (+ ) Grade: P2Reports to: Senior Procurement Manager Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 28 April :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews Interview date: From the week commencing 27 April 2026. We will be shortlisting on a rolling basis, so please do not delay in applying.We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK's Procurement team plays a critical role in ensuring the charity has the resources it needs to operate and deliver on our mission. Managing around £200m of annual spend, we are driving an ambitious transformation to create a strategic, data-driven procurement function that delivers value, mitigates risk, and fosters innovation. By embedding procurement best practice across the organisation, we aim to maximise value for money, enhance quality, improve efficiency, and uphold our promise to direct 80p of every £1 donated towards beating cancer.As a Category Manager, you'll lead all procurement activity for the with a predominant focus on the Technology department, driving high impact sourcing, contract management, and supplier performance. You'll shape category strategy, deliver end to end procurement projects, and partner with stakeholders to unlock value, drive innovation, and champion ethical and sustainable buying. This is an opportunity for you to raise the profile of Procurement and influence key decisions to enable our mission to beat cancer.If you're an experienced IT Category Manager with strong sourcing and contract management expertise, we would love for you to join our mission. Leading and managing procurement activities within the Technology department and , ensuring value for money, compliance, and alignment with Cancer Research UK's mission to beat cancer. + This includes managed services, SaaS, cloud, and infrastructure technology. Developing and implementing category strategies aligned with organisational goals and procurement best practices. Leading end-to-end sourcing activities (including tenders, supplier evaluations, and contract negotiations). Collaborating with business stakeholders to become a trusted and valued business partner, leading to early engagement, and ultimately raising the profile of the Procurement function. Maintaining status updates and reports for key procurement activities and contracts within the category of spend. Engaging with stakeholders to identify opportunities for cost optimisation, innovation, and process improvements within the Technology and COO category. Delivering business objectives by providing competent, professional, and expert leadership across the contract management lifecycle. + This includes contract tendering, renewals, performance reviews, and risk mitigation. Contributing to procurement transformation initiatives and cross-functional projects. Building high-functioning, trusting relationships with stakeholders to develop the organisation's understanding of procurement and contract compliance. Promoting ethical sourcing, sustainability, and value for money in all procurement activities. Experienced Technology Category, Strategic Procurement, or Supplier Relationship Manager with a track record of operating in large, complex organisations. Experience supporting and/or managing the end-to-end IT procurement process and projects. Commercially minded with a successful track record of managing supplier relationships with experience in drafting, negotiating, and managing high-value supplier contracts and RFx (Request for X). Builds strong, collaborative relationships across technology and professional services functions, with a clear focus on understanding and delivering for internal customers. A track record of managing multiple procurement projects simultaneously, balancing pace, quality, governance, and stakeholder expectations in a fast-paced environment. Acts as a role model for procurement, promoting consistency and best practice across the organisation. A proactive, pragmatic, and solution-focused approach to: + Resolving challenges + Continually improving how things are done + Ensuring best practices and good governance are upheld. Demonstrates curiosity and a proactive approach to learning, taking ownership of personal development and continuously seeking opportunities to build knowledge and capability.The following experience would be advantageous, but is not essential to apply: Ideally, working towards, or has, a Chartered Institute of Procurement & Supply (CIPS) qualification. Experience of procurement within other COO professional services functions (such as HR, Finance, or Legal). Experience in developing procurement strategy and category plans.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their getting started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)If you do not confirm that you meet these requirements, we will not be able to progress your application.For information about internal learning and development at Cancer Research UK please visit Fuse.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our . Additional Information For more information
Apr 16, 2026
Full time
. Credible procurement partner. Sustainable supplier management. Impacting the future. Procurement Category Manager (Technology) £48,000 - £53,000 (+ ) Grade: P2Reports to: Senior Procurement Manager Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 28 April :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews Interview date: From the week commencing 27 April 2026. We will be shortlisting on a rolling basis, so please do not delay in applying.We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK's Procurement team plays a critical role in ensuring the charity has the resources it needs to operate and deliver on our mission. Managing around £200m of annual spend, we are driving an ambitious transformation to create a strategic, data-driven procurement function that delivers value, mitigates risk, and fosters innovation. By embedding procurement best practice across the organisation, we aim to maximise value for money, enhance quality, improve efficiency, and uphold our promise to direct 80p of every £1 donated towards beating cancer.As a Category Manager, you'll lead all procurement activity for the with a predominant focus on the Technology department, driving high impact sourcing, contract management, and supplier performance. You'll shape category strategy, deliver end to end procurement projects, and partner with stakeholders to unlock value, drive innovation, and champion ethical and sustainable buying. This is an opportunity for you to raise the profile of Procurement and influence key decisions to enable our mission to beat cancer.If you're an experienced IT Category Manager with strong sourcing and contract management expertise, we would love for you to join our mission. Leading and managing procurement activities within the Technology department and , ensuring value for money, compliance, and alignment with Cancer Research UK's mission to beat cancer. + This includes managed services, SaaS, cloud, and infrastructure technology. Developing and implementing category strategies aligned with organisational goals and procurement best practices. Leading end-to-end sourcing activities (including tenders, supplier evaluations, and contract negotiations). Collaborating with business stakeholders to become a trusted and valued business partner, leading to early engagement, and ultimately raising the profile of the Procurement function. Maintaining status updates and reports for key procurement activities and contracts within the category of spend. Engaging with stakeholders to identify opportunities for cost optimisation, innovation, and process improvements within the Technology and COO category. Delivering business objectives by providing competent, professional, and expert leadership across the contract management lifecycle. + This includes contract tendering, renewals, performance reviews, and risk mitigation. Contributing to procurement transformation initiatives and cross-functional projects. Building high-functioning, trusting relationships with stakeholders to develop the organisation's understanding of procurement and contract compliance. Promoting ethical sourcing, sustainability, and value for money in all procurement activities. Experienced Technology Category, Strategic Procurement, or Supplier Relationship Manager with a track record of operating in large, complex organisations. Experience supporting and/or managing the end-to-end IT procurement process and projects. Commercially minded with a successful track record of managing supplier relationships with experience in drafting, negotiating, and managing high-value supplier contracts and RFx (Request for X). Builds strong, collaborative relationships across technology and professional services functions, with a clear focus on understanding and delivering for internal customers. A track record of managing multiple procurement projects simultaneously, balancing pace, quality, governance, and stakeholder expectations in a fast-paced environment. Acts as a role model for procurement, promoting consistency and best practice across the organisation. A proactive, pragmatic, and solution-focused approach to: + Resolving challenges + Continually improving how things are done + Ensuring best practices and good governance are upheld. Demonstrates curiosity and a proactive approach to learning, taking ownership of personal development and continuously seeking opportunities to build knowledge and capability.The following experience would be advantageous, but is not essential to apply: Ideally, working towards, or has, a Chartered Institute of Procurement & Supply (CIPS) qualification. Experience of procurement within other COO professional services functions (such as HR, Finance, or Legal). Experience in developing procurement strategy and category plans.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their getting started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)If you do not confirm that you meet these requirements, we will not be able to progress your application.For information about internal learning and development at Cancer Research UK please visit Fuse.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our . Additional Information For more information
Senior & Principal Consultant Business Transformation page is loaded Senior & Principal Consultant Business Transformationlocations: GB.York - Station Risetime type: Full timeposted on: Posted Todayjob requisition id: R-152606 Job Description OverviewYou might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.The role we are seeking to fill sits within the Business Transformation team in our Transportation business, which has an excellent record of delivery for a wide range of clients including some of the largest public and private sector organisations in the UK, particularly in rail, highways, and local transport markets. We create a culture and environment to inspire, ensure collaboration with our clients and continue to shape the future of mobility.The UK transport sector is delivering some large and ambitious changes. In the current climate, maximising effectiveness in delivering against long-term funding commitments from Government is critical to support our economic growth. Our clients face key challenges in defining and delivering their long-term programmes, maximising the value of assets, and embracing new technologies so that they can deliver the best outcomes for users and for the economy.These challenges are driving the need for change in the way our clients do business enabling them to deliver their investments and meet their strategic priorities. Your roleOur Business Transformation team is supporting leaders to think differently by re-aligning their strategic priorities, providing support to re-organise their businesses and develop processes to support new operations. We help uncover and then overcome cultural and organisational challenges which are hindering success.We do this by: putting people at the heart of all we do and taking time to understand what really matters. respecting knowledge and complementing it with our own. committing to valuing, inspiring, and empowering everyone to be successful-ensuring organisations, projects and programmes have the best chance to deliver on their commitments.We believe that both our own and our clients organisations, projects and programmes thrive because of people, their culture and strength of relationships. Engaged and motivated people, in the right environment and with the tools, capabilities and recognition they need, will thrive.We are looking to recruit talented individuals who are passionate about leading excellence in transformation and complex business change. Like our team, these individuals will take pride in delivering an authentic and hands-on-approach to understand our clients' business challenges and help achieve their ambitions.The roles we hope to fill will enhance our existing business consulting expertise. We are seeking two specialists - one in communications and PR and one in cultural & behavioural leadership. Both will have strong stakeholder engagement skills. Other skills include strategy setting; organisational and operational design; implementing and managing transformational change programmes, including business performance improvement and benefits realisation.The role(s) is based in York. Travel to attend client sites across the UK and overseas, as required, is key. About youWe are looking for people that bring a blend of consulting capabilities and a deep understanding of change and communications/PR techniques to suit different situations.In particular we are seeking individuals with: A background in change and communications/PR, with proven ability to leverage expertise to drive impactful transformational change programmes. Developing and implementing stakeholder engagement strategies that promote a positive and inclusive workplace culture. Leading initiatives that foster collaboration, employee engagement, and professional growth. Organising and coordinating events that celebrate achievements, encourage social interaction, and strengthen community within an organisation. Skilled in designing and implementing communication campaigns and plans that achieve targeted outcomes and effectively engage diverse audiences. Experienced in sourcing, creating, and managing content across various channels, including internal email software, websites, and social media, ensuring cohesive messaging throughout. Capable of developing communications for leaders, working closely with senior stakeholders to align messaging with strategic goals and priorities. Highly skilled in planning and executing calendars of both in-person and virtual events that support engagement and communication objectives. You will need to Hold at least a degree or equivalent qualification (post-graduate qualification and relevant technical certifications in communications/PR and /or change/business development activity would be desirable). Hold or be willing to work towards Chartered Management Consultant (ChMc) status. Be able to lead across competing tasks and operate successfully even when under pressure. Be a highly collaborative individual; developing and maximising the value of stakeholder networks within and outside AtkinsRéalis, including with our market facing teams. Have well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others in your team to do the same as part of wider development activity. Demonstrate the potential to work as part of a highly collaborative team, supporting team dynamics and prioritising team goals to help develop the business.A background in the Transportation sector is preferable but is not essential.If you want to know before applying, then please get in touch. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best
Apr 16, 2026
Full time
Senior & Principal Consultant Business Transformation page is loaded Senior & Principal Consultant Business Transformationlocations: GB.York - Station Risetime type: Full timeposted on: Posted Todayjob requisition id: R-152606 Job Description OverviewYou might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.The role we are seeking to fill sits within the Business Transformation team in our Transportation business, which has an excellent record of delivery for a wide range of clients including some of the largest public and private sector organisations in the UK, particularly in rail, highways, and local transport markets. We create a culture and environment to inspire, ensure collaboration with our clients and continue to shape the future of mobility.The UK transport sector is delivering some large and ambitious changes. In the current climate, maximising effectiveness in delivering against long-term funding commitments from Government is critical to support our economic growth. Our clients face key challenges in defining and delivering their long-term programmes, maximising the value of assets, and embracing new technologies so that they can deliver the best outcomes for users and for the economy.These challenges are driving the need for change in the way our clients do business enabling them to deliver their investments and meet their strategic priorities. Your roleOur Business Transformation team is supporting leaders to think differently by re-aligning their strategic priorities, providing support to re-organise their businesses and develop processes to support new operations. We help uncover and then overcome cultural and organisational challenges which are hindering success.We do this by: putting people at the heart of all we do and taking time to understand what really matters. respecting knowledge and complementing it with our own. committing to valuing, inspiring, and empowering everyone to be successful-ensuring organisations, projects and programmes have the best chance to deliver on their commitments.We believe that both our own and our clients organisations, projects and programmes thrive because of people, their culture and strength of relationships. Engaged and motivated people, in the right environment and with the tools, capabilities and recognition they need, will thrive.We are looking to recruit talented individuals who are passionate about leading excellence in transformation and complex business change. Like our team, these individuals will take pride in delivering an authentic and hands-on-approach to understand our clients' business challenges and help achieve their ambitions.The roles we hope to fill will enhance our existing business consulting expertise. We are seeking two specialists - one in communications and PR and one in cultural & behavioural leadership. Both will have strong stakeholder engagement skills. Other skills include strategy setting; organisational and operational design; implementing and managing transformational change programmes, including business performance improvement and benefits realisation.The role(s) is based in York. Travel to attend client sites across the UK and overseas, as required, is key. About youWe are looking for people that bring a blend of consulting capabilities and a deep understanding of change and communications/PR techniques to suit different situations.In particular we are seeking individuals with: A background in change and communications/PR, with proven ability to leverage expertise to drive impactful transformational change programmes. Developing and implementing stakeholder engagement strategies that promote a positive and inclusive workplace culture. Leading initiatives that foster collaboration, employee engagement, and professional growth. Organising and coordinating events that celebrate achievements, encourage social interaction, and strengthen community within an organisation. Skilled in designing and implementing communication campaigns and plans that achieve targeted outcomes and effectively engage diverse audiences. Experienced in sourcing, creating, and managing content across various channels, including internal email software, websites, and social media, ensuring cohesive messaging throughout. Capable of developing communications for leaders, working closely with senior stakeholders to align messaging with strategic goals and priorities. Highly skilled in planning and executing calendars of both in-person and virtual events that support engagement and communication objectives. You will need to Hold at least a degree or equivalent qualification (post-graduate qualification and relevant technical certifications in communications/PR and /or change/business development activity would be desirable). Hold or be willing to work towards Chartered Management Consultant (ChMc) status. Be able to lead across competing tasks and operate successfully even when under pressure. Be a highly collaborative individual; developing and maximising the value of stakeholder networks within and outside AtkinsRéalis, including with our market facing teams. Have well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others in your team to do the same as part of wider development activity. Demonstrate the potential to work as part of a highly collaborative team, supporting team dynamics and prioritising team goals to help develop the business.A background in the Transportation sector is preferable but is not essential.If you want to know before applying, then please get in touch. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best
