Gordon Yates Recruitment Consultancy
City, Liverpool
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Apr 24, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Apr 23, 2026
Full time
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Engineer Administrator Location: Bagshot Full time, Permanent Salary : £25,000 - £27,000 Our client is seeking a dedicated SchedulingAdministrator to join their team on a permanent full time basis. The role is well suited to someone who has previous experience coordinating schedules, maintaining internal systems, and supporting operational teams within a technical or service based environment. The ideal candidate will have experience in helpdesk, operations, or scheduling engineers. The successful applicant will be motivated, organised, and eager to develop their skills while working closely with colleagues in a supportive and collaborative workplace. This position offers strong potential for career development within the department as well as across the wider organisation. Responsibilities Provide day-to-day administrative support to ensure the office and operational team run smoothly Maintain and update company records, documentation, and internal systems to ensure information remains accurate and accessible Coordinate scheduled maintenance visits and ensure appointments are logged, tracked, and organised appropriately Handle incoming service requests and allocate tasks to the relevant members of the field team Monitor shared inboxes and telephone lines, responding to enquiries and directing requests where required Organise appointments, meetings, and site visits while keeping staff calendars updated Skills Excellent organisational abilities, with the capacity to manage several tasks and priorities at the same time Skilled in accurate data input and maintaining well-organised records Competent in using the Microsoft Office Suite for everyday administrative tasks Comfortable working with digital systems for document control and internal/external communication Confident and professional telephone manner with strong communication skills Experience Customer service 1 years' experience (required) Administration 1 years' experience (required) Benefits Company events Company pension Free on-site parking Education GCSE or equivalent (preferred)
Apr 23, 2026
Full time
Engineer Administrator Location: Bagshot Full time, Permanent Salary : £25,000 - £27,000 Our client is seeking a dedicated SchedulingAdministrator to join their team on a permanent full time basis. The role is well suited to someone who has previous experience coordinating schedules, maintaining internal systems, and supporting operational teams within a technical or service based environment. The ideal candidate will have experience in helpdesk, operations, or scheduling engineers. The successful applicant will be motivated, organised, and eager to develop their skills while working closely with colleagues in a supportive and collaborative workplace. This position offers strong potential for career development within the department as well as across the wider organisation. Responsibilities Provide day-to-day administrative support to ensure the office and operational team run smoothly Maintain and update company records, documentation, and internal systems to ensure information remains accurate and accessible Coordinate scheduled maintenance visits and ensure appointments are logged, tracked, and organised appropriately Handle incoming service requests and allocate tasks to the relevant members of the field team Monitor shared inboxes and telephone lines, responding to enquiries and directing requests where required Organise appointments, meetings, and site visits while keeping staff calendars updated Skills Excellent organisational abilities, with the capacity to manage several tasks and priorities at the same time Skilled in accurate data input and maintaining well-organised records Competent in using the Microsoft Office Suite for everyday administrative tasks Comfortable working with digital systems for document control and internal/external communication Confident and professional telephone manner with strong communication skills Experience Customer service 1 years' experience (required) Administration 1 years' experience (required) Benefits Company events Company pension Free on-site parking Education GCSE or equivalent (preferred)
Jacob Grey Recruitment
Welwyn Garden City, Hertfordshire
Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. Reporting to the help desk manager, your duties will include: Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules) Guiding customers through anything from simple, quickly resolvable queries to offering more complex advice and solutions relating to specific modules Dealing with both 'teething problems' relating to new customers following implementation of the client's software, as well as legacy customers seeking guidance on specific modules Escalating queries and matters to other teams (e.g. upgrades to existing software) Liaising with the other members of the help desk team to resolve higher level queries Assisting more junior members of the team where applicable Liaising with the sales department and field based training team where applicable Ad hoc duties as and when required On offer is a market leading salary and the opportunity to work for a genuinely good business which puts its people first. Over time, for the right person, there will be the opportunity to progress into a team leadership role and/or journey into other parts of the business depending on your skill set/ambitions. You will also be rewarded with a company performance related bonus scheme, and inclusion in the companies Group Life Insurance after the first year. The successful candidate will ideally have 2 years application support experience. But our client is open to individuals with customer service experience or exposure to a similar background. You will also have the ability to manage a wide range of problems in a logical manner, in what can be a challenging and demanding environment. Above all you must be hardworking, upbeat/energetic, and possess excellent communication skills. Beneficial experience would include MS-Windows Operating Systems, Linux Operating Systems, Understanding of networking and TCP/IP and exposure to Financial/Accounting Systems Please note that this is an office-based role so candidates will need to be able to travel to Welwyn Garden City on a daily basis. We look forward to receiving your application.
Apr 23, 2026
Full time
Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. Reporting to the help desk manager, your duties will include: Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules) Guiding customers through anything from simple, quickly resolvable queries to offering more complex advice and solutions relating to specific modules Dealing with both 'teething problems' relating to new customers following implementation of the client's software, as well as legacy customers seeking guidance on specific modules Escalating queries and matters to other teams (e.g. upgrades to existing software) Liaising with the other members of the help desk team to resolve higher level queries Assisting more junior members of the team where applicable Liaising with the sales department and field based training team where applicable Ad hoc duties as and when required On offer is a market leading salary and the opportunity to work for a genuinely good business which puts its people first. Over time, for the right person, there will be the opportunity to progress into a team leadership role and/or journey into other parts of the business depending on your skill set/ambitions. You will also be rewarded with a company performance related bonus scheme, and inclusion in the companies Group Life Insurance after the first year. The successful candidate will ideally have 2 years application support experience. But our client is open to individuals with customer service experience or exposure to a similar background. You will also have the ability to manage a wide range of problems in a logical manner, in what can be a challenging and demanding environment. Above all you must be hardworking, upbeat/energetic, and possess excellent communication skills. Beneficial experience would include MS-Windows Operating Systems, Linux Operating Systems, Understanding of networking and TCP/IP and exposure to Financial/Accounting Systems Please note that this is an office-based role so candidates will need to be able to travel to Welwyn Garden City on a daily basis. We look forward to receiving your application.
Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.
Apr 23, 2026
Full time
Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.
We're now recruiting for a world-renowned international business that provide life-altering products and services; a huge name within their sector and with a head office based here in Hemel Hempstead in their luxurious, trendy and modern offices. We are looking for 2 new people to join the team as a Contracts Administrator, both to join on a temporary basis up until the end of this year. The ideal candidate must have experience on SAP and ideally will have some kind of back-office experience working with contracts, quotations or even tenders. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with weekly office presence required for 3 days and then other 2 days working remotely. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. With this being a temporary position, it will be weekly pay + holiday accrual, you'll be paid the hourly equivalent of a salary up to 28,000 to 30,000 dependant on experience. Please note this role is a temporary position for 6-8 months initially, so consider this when applying - We are looking for someone that can start immediately or with a shorter notice period. What to expect day-to-day: Enter, maintain, and manage tender, contract, and quotation data in ERP and CRM systems (e.g. SAP). Prepare and create quotes and contracts for defined product areas in line with approvals and policies. Be a contact point for the contractual queries and proactively work on solving the customer requests. Active work with pricing queries. Other administrative tasks related to tenders, contracts and quotes. What do we need from you: Previous experience within a back-office position that relates to contracts, quotes, tenders or similar. SAP is essential. Salesforce would be a huge bonus. Excellent interpersonal and communication skills. Highly organised, reliable, and detail oriented. Adaptable and open to change. Able to take initiative and solve problems effectively. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 23, 2026
Contractor
We're now recruiting for a world-renowned international business that provide life-altering products and services; a huge name within their sector and with a head office based here in Hemel Hempstead in their luxurious, trendy and modern offices. We are looking for 2 new people to join the team as a Contracts Administrator, both to join on a temporary basis up until the end of this year. The ideal candidate must have experience on SAP and ideally will have some kind of back-office experience working with contracts, quotations or even tenders. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with weekly office presence required for 3 days and then other 2 days working remotely. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. With this being a temporary position, it will be weekly pay + holiday accrual, you'll be paid the hourly equivalent of a salary up to 28,000 to 30,000 dependant on experience. Please note this role is a temporary position for 6-8 months initially, so consider this when applying - We are looking for someone that can start immediately or with a shorter notice period. What to expect day-to-day: Enter, maintain, and manage tender, contract, and quotation data in ERP and CRM systems (e.g. SAP). Prepare and create quotes and contracts for defined product areas in line with approvals and policies. Be a contact point for the contractual queries and proactively work on solving the customer requests. Active work with pricing queries. Other administrative tasks related to tenders, contracts and quotes. What do we need from you: Previous experience within a back-office position that relates to contracts, quotes, tenders or similar. SAP is essential. Salesforce would be a huge bonus. Excellent interpersonal and communication skills. Highly organised, reliable, and detail oriented. Adaptable and open to change. Able to take initiative and solve problems effectively. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Think Specialist Recruitment
Aston Clinton, Buckinghamshire
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 22, 2026
Full time
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to 27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on (phone number removed) for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Apr 22, 2026
Contractor
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to 27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on (phone number removed) for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Job Title: FM Helpdesk Administrator Location: Northfleet college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system records to support reporting and audits. Liaise with site teams, subcontractors and college stakeholders to ensure effective service delivery. Support performance monitoring against contractual Key Performance Indicators (KPIs). Escalate issues and risks where required to ensure service compliance. Essential Experience and Skills Extensive experience in FM helpdesk operations, covering both PPM and reactive maintenance . Proven experience using MRI Evolution . A very good understanding of PFI arrangements and associated contractual obligations. Strong working knowledge of Key Performance Indicators (KPIs) within a PFI or similar contract environment. Strong organisational skills and the ability to manage a high volume of requests. Excellent communication and customer service skills. High attention to detail and strong IT literacy. Desirable Previous experience working within a college or education environment. Experience supporting contract performance and compliance reporting.
Apr 22, 2026
Seasonal
Job Title: FM Helpdesk Administrator Location: Northfleet college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system records to support reporting and audits. Liaise with site teams, subcontractors and college stakeholders to ensure effective service delivery. Support performance monitoring against contractual Key Performance Indicators (KPIs). Escalate issues and risks where required to ensure service compliance. Essential Experience and Skills Extensive experience in FM helpdesk operations, covering both PPM and reactive maintenance . Proven experience using MRI Evolution . A very good understanding of PFI arrangements and associated contractual obligations. Strong working knowledge of Key Performance Indicators (KPIs) within a PFI or similar contract environment. Strong organisational skills and the ability to manage a high volume of requests. Excellent communication and customer service skills. High attention to detail and strong IT literacy. Desirable Previous experience working within a college or education environment. Experience supporting contract performance and compliance reporting.
This position is offered on a 6 Month Fixed Term Contract. For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team. ABOUT THE ROLE You will act as the main point of contact for maintenance requests and client service enquiries, coordinating work with internal teams and contractors. You will manage both reactive and planned repairs for clients across the UK, arrange site access permits, and ensure all jobs are accurately logged and tracked. Responsibilities include updating stakeholders and client systems with the latest status, manually updating platforms where required, monitoring API performance, driving metrics, and developing expertise in client systems to identify and resolve risks or trends. WHAT YOU WILL BE RESPONSIBLE FOR Liaise with subcontractors and suppliers for updates, quotations, and reports. Meet or exceed SLAs and KPIs; record mitigation information on incomplete jobs. Allocate jobs based on urgency, skillset, and location as required. Uphold company reputation and fulfill moral/legal responsibilities. Obtain permits for all reactive and planned works. Escalate SLA issues quickly and update mitigation actions in internal/client systems. Monitor and report API functionality on client third-party systems. Understand client third-party platforms to optimise performance. Maintain accurate job progress records for clients, engineers, and stakeholders. Review documentation for scope alignment and initiate related jobs or quotes as needed. Assist with compiling data for internal and client reports. Escalate urgent matters to designated management. Build strong relationships internally and externally. Collaborate across teams to enhance the client experience and reduce escalations. Serve as primary helpdesk contact; efficiently organise and log maintenance issues. WHAT WE ARE LOOKING FOR Good basic written and numerical skills and comfortable working with Microsoft office. Exceptional customer interaction skills, quick thinking and an enthusiastic person who is a confident communicator. Ideally experience of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA s, KPI s, compliance, quote turnaround etc. (not a dealbreaker if you don t). Previous experience of working to deadlines and multitask. A background / understanding of general engineering practices (a nice to have but not essential). A natural problem solver, who thrives under pressure. Can stay cool and calm in the face of adversity and can demonstrate empathy when overcoming challenges. Strong relationship management skills internal and external. ADDITIONAL DETAILS Core hours: Monday - Friday 9:00am - 17:00pm Competitive starting salary Full training delivered via our core trainer and team. 1 Day of home working following an initial training period Free parking but also accessible via public transport. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Apr 21, 2026
Contractor
This position is offered on a 6 Month Fixed Term Contract. For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team. ABOUT THE ROLE You will act as the main point of contact for maintenance requests and client service enquiries, coordinating work with internal teams and contractors. You will manage both reactive and planned repairs for clients across the UK, arrange site access permits, and ensure all jobs are accurately logged and tracked. Responsibilities include updating stakeholders and client systems with the latest status, manually updating platforms where required, monitoring API performance, driving metrics, and developing expertise in client systems to identify and resolve risks or trends. WHAT YOU WILL BE RESPONSIBLE FOR Liaise with subcontractors and suppliers for updates, quotations, and reports. Meet or exceed SLAs and KPIs; record mitigation information on incomplete jobs. Allocate jobs based on urgency, skillset, and location as required. Uphold company reputation and fulfill moral/legal responsibilities. Obtain permits for all reactive and planned works. Escalate SLA issues quickly and update mitigation actions in internal/client systems. Monitor and report API functionality on client third-party systems. Understand client third-party platforms to optimise performance. Maintain accurate job progress records for clients, engineers, and stakeholders. Review documentation for scope alignment and initiate related jobs or quotes as needed. Assist with compiling data for internal and client reports. Escalate urgent matters to designated management. Build strong relationships internally and externally. Collaborate across teams to enhance the client experience and reduce escalations. Serve as primary helpdesk contact; efficiently organise and log maintenance issues. WHAT WE ARE LOOKING FOR Good basic written and numerical skills and comfortable working with Microsoft office. Exceptional customer interaction skills, quick thinking and an enthusiastic person who is a confident communicator. Ideally experience of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA s, KPI s, compliance, quote turnaround etc. (not a dealbreaker if you don t). Previous experience of working to deadlines and multitask. A background / understanding of general engineering practices (a nice to have but not essential). A natural problem solver, who thrives under pressure. Can stay cool and calm in the face of adversity and can demonstrate empathy when overcoming challenges. Strong relationship management skills internal and external. ADDITIONAL DETAILS Core hours: Monday - Friday 9:00am - 17:00pm Competitive starting salary Full training delivered via our core trainer and team. 1 Day of home working following an initial training period Free parking but also accessible via public transport. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Salary - 31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Annual salary review Discretionary bonus paid twice annually Salary sacrifice car scheme Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Taking time to understand individual customer needs Responding to incoming emails Working well as part of a time Building relationships internally and externally Calling back customers with required information where necessary Strong communication skills on all levels Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 20, 2026
Full time
Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Salary - 31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Annual salary review Discretionary bonus paid twice annually Salary sacrifice car scheme Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Taking time to understand individual customer needs Responding to incoming emails Working well as part of a time Building relationships internally and externally Calling back customers with required information where necessary Strong communication skills on all levels Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Context This role will assist with the smooth running and efficiencies within the London office and as part of the wider support services function. This role will provide a professional and courteous first point of contact to our internal staff, clients, and invited guests to our London office. Key accountabilities Commit to fulfilling the role and demonstrate the values required to achieve this, meeting deadlines, and undertaking training as required. To be able to talk confidently about what we do at TFT and provide high levels of customer care (internally and externally), interacting politely and professionally with everyone, helping to resolve first line issues, relaying feedback so that our services can be continuously improved, building and maintaining good stakeholder relationships. Core Duties Reception Support London Office Respond to telephone calls, take accurate messages, and circulate timely. Undertake reception duties, meeting and greeting visitors, and providing refreshments. Liaise with all service lines to ensure that Support Services London are aware of all guests to the office and meeting rooms are booked. Notify main reception to manage access into the building. Maintain the conference rooms, so they remain clean, tidy and equipped. Facilitating refreshments as required. General housekeeping for the London office, working in liaison with the Office Manager to ensure the space is kept tidy, arranging service/fault calls to the appropriate provider for the London office equipment. Keep the notice boards up to date. Ordering office supplies, stationery, coffee, milk, fruit as directed by the Office Manager. Manage the support services inbox for London workload, liaising with London Admin to ensure requests are actioned timely and staff are responded to. Secretarial Support Prepare a variety of documents utilising Microsoft Office (Word, Excel, PowerPoint) Ensure that the correct documentation templates are utilised to ensure TFT documentation is consistent. General typing, copying, collating as necessary to ensure that our service lines remain efficient. Transcription as directed. Core DMS and Project Accounting Prepare invoices as directed, it is imperative that this is dealt with timely, and systems implemented to ensure that financial deadlines are not missed. Ensure purchase orders are entered and when approved are issued to the sub consultant or supplier timely via Core and publish the email. Data entry including creation of new jobs and generally ensuring that Core remains updated. Ensure that the fee element / allocations of each project is updated in line with any changes in instruction or scale. Data entry into Core to manage the Sub-consultants register. Airport Helpdesk - Document Controller during periods of holiday/absence Provide cover during periods of holiday and absence, in line with the duties of that role. Regular liaison with the team to stay up to date with any changes to the daily tasks. Ensure that cover is planned with the wider London Admin team, and diaries updated to reflect when the Document Controller role is being covered. Collaboration Attendance required in the office daily. Work closely with the London administration team. Collaborate with members of the support services team. Practice Standards Ensure that all documents issued and systems operated comply with the TFT standards. Comply with TFT management systems and policies, utilising Core and inter-related IT Systems. Maintain records, as directed. Comply with all policies procedures as applicable to the duties of this role. Performance criteria Computer and IT skills, including MS Office suite and willingness to learn to touch type. Good level of English, and proof-reading ability. Numerate. Professional telephone manner. Skills and behaviour Proactive approach to tasks, ability to prioritise effectively. Reliable, willing to work as part of a team and able to use own initiative. Good telephone manner and flexibility to support office administration needs. A willingness to help with wider office tasks as needed.
Apr 20, 2026
Full time
Context This role will assist with the smooth running and efficiencies within the London office and as part of the wider support services function. This role will provide a professional and courteous first point of contact to our internal staff, clients, and invited guests to our London office. Key accountabilities Commit to fulfilling the role and demonstrate the values required to achieve this, meeting deadlines, and undertaking training as required. To be able to talk confidently about what we do at TFT and provide high levels of customer care (internally and externally), interacting politely and professionally with everyone, helping to resolve first line issues, relaying feedback so that our services can be continuously improved, building and maintaining good stakeholder relationships. Core Duties Reception Support London Office Respond to telephone calls, take accurate messages, and circulate timely. Undertake reception duties, meeting and greeting visitors, and providing refreshments. Liaise with all service lines to ensure that Support Services London are aware of all guests to the office and meeting rooms are booked. Notify main reception to manage access into the building. Maintain the conference rooms, so they remain clean, tidy and equipped. Facilitating refreshments as required. General housekeeping for the London office, working in liaison with the Office Manager to ensure the space is kept tidy, arranging service/fault calls to the appropriate provider for the London office equipment. Keep the notice boards up to date. Ordering office supplies, stationery, coffee, milk, fruit as directed by the Office Manager. Manage the support services inbox for London workload, liaising with London Admin to ensure requests are actioned timely and staff are responded to. Secretarial Support Prepare a variety of documents utilising Microsoft Office (Word, Excel, PowerPoint) Ensure that the correct documentation templates are utilised to ensure TFT documentation is consistent. General typing, copying, collating as necessary to ensure that our service lines remain efficient. Transcription as directed. Core DMS and Project Accounting Prepare invoices as directed, it is imperative that this is dealt with timely, and systems implemented to ensure that financial deadlines are not missed. Ensure purchase orders are entered and when approved are issued to the sub consultant or supplier timely via Core and publish the email. Data entry including creation of new jobs and generally ensuring that Core remains updated. Ensure that the fee element / allocations of each project is updated in line with any changes in instruction or scale. Data entry into Core to manage the Sub-consultants register. Airport Helpdesk - Document Controller during periods of holiday/absence Provide cover during periods of holiday and absence, in line with the duties of that role. Regular liaison with the team to stay up to date with any changes to the daily tasks. Ensure that cover is planned with the wider London Admin team, and diaries updated to reflect when the Document Controller role is being covered. Collaboration Attendance required in the office daily. Work closely with the London administration team. Collaborate with members of the support services team. Practice Standards Ensure that all documents issued and systems operated comply with the TFT standards. Comply with TFT management systems and policies, utilising Core and inter-related IT Systems. Maintain records, as directed. Comply with all policies procedures as applicable to the duties of this role. Performance criteria Computer and IT skills, including MS Office suite and willingness to learn to touch type. Good level of English, and proof-reading ability. Numerate. Professional telephone manner. Skills and behaviour Proactive approach to tasks, ability to prioritise effectively. Reliable, willing to work as part of a team and able to use own initiative. Good telephone manner and flexibility to support office administration needs. A willingness to help with wider office tasks as needed.
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 18, 2026
Full time
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
We are looking for a highly organised HR Data Administrator to support the maintenance and accuracy of our HR systems. The role is primarily focused on data entry, data quality, and maintaining HR records. You will work closely with the HR Systems Officer to ensure staff data is accurate, up to date, and securely managed. Key Responsibilitiies Accurately enter, update, and maintain employee data within the HR system (Agresso). Perform regular data checks and cleansing to ensure records are accurate and free from duplicates or errors. Maintain the Position Register and organisational structure within the HR system. Support system users through the HR helpdesk and assist with system access requests. Use Excel to manage and analyse HR data, support bulk uploads, and assist with reporting. Assist with statutory reporting and internal data requests where required. Maintain confidentiality and ensure all HR data is handled in line with GDPR requirements. About You Strong data entry and administrative skills with excellent attention to detail. Good working knowledge of Microsoft Excel . Experience working with an HR system (such as Agresso) or similar database system. Ability to manage confidential information and work accurately to deadlines This is a Fixed term contract. Working Monday to Friday - 37.5 hours week Hybrid 2 days office based and 3 days working from home.
Apr 17, 2026
Full time
We are looking for a highly organised HR Data Administrator to support the maintenance and accuracy of our HR systems. The role is primarily focused on data entry, data quality, and maintaining HR records. You will work closely with the HR Systems Officer to ensure staff data is accurate, up to date, and securely managed. Key Responsibilitiies Accurately enter, update, and maintain employee data within the HR system (Agresso). Perform regular data checks and cleansing to ensure records are accurate and free from duplicates or errors. Maintain the Position Register and organisational structure within the HR system. Support system users through the HR helpdesk and assist with system access requests. Use Excel to manage and analyse HR data, support bulk uploads, and assist with reporting. Assist with statutory reporting and internal data requests where required. Maintain confidentiality and ensure all HR data is handled in line with GDPR requirements. About You Strong data entry and administrative skills with excellent attention to detail. Good working knowledge of Microsoft Excel . Experience working with an HR system (such as Agresso) or similar database system. Ability to manage confidential information and work accurately to deadlines This is a Fixed term contract. Working Monday to Friday - 37.5 hours week Hybrid 2 days office based and 3 days working from home.
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Apr 15, 2026
Full time
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Helpdesk Administrator Enfield (Hybrid Opportunity) Location: Enfield (Hybrid after initial period) Hours: Monday Friday, 8:00 AM 5:00 PM Pay: £16.93 per hour (Umbrella) Contract Type: Temp-to-Perm About the Role We are seeking a proactive and highly organised Helpdesk Administrator to join a busy, fast-paced team in Enfield. This is a temp-to-perm opportunity with the potential for hybrid working after a few months. You will play a crucial role in supporting operational teams, coordinating work orders, liaising with clients, subcontractors, and operatives, and ensuring daily schedules and reporting run smoothly. Key Responsibilities Raise and allocate work orders from client calls and emails using internal systems Collaborate with Contract Managers/Supervisors to assign daily and emergency tasks Schedule appointments with sites and subcontractors Process operative timesheets, maintain spreadsheets, and ensure payroll accuracy File and manage job documentation, including photos and supporting paperwork Update WIP reports and internal trackers to minimise outstanding jobs Handle client queries and recalls professionally across multiple contracts Maintain lone-working records and conduct welfare calls to operatives Ensure compliance and document accuracy, including RAMS, job sheets, and materials used Upload documents to client systems for invoicing and contract compliance Support administrative duties as required by managers and senior leadership Keep client portals up-to-date with job progress and documentation Requirements Previous experience in a coordinator or administrative role, ideally in maintenance, construction, or facilities Excellent organisational skills with strong attention to detail Confident communicator, able to engage professionally with clients, operatives, and management Proficient in MS Office and able to quickly learn internal systems Comfortable working in a fast-paced, high-volume environment
Apr 08, 2026
Seasonal
Helpdesk Administrator Enfield (Hybrid Opportunity) Location: Enfield (Hybrid after initial period) Hours: Monday Friday, 8:00 AM 5:00 PM Pay: £16.93 per hour (Umbrella) Contract Type: Temp-to-Perm About the Role We are seeking a proactive and highly organised Helpdesk Administrator to join a busy, fast-paced team in Enfield. This is a temp-to-perm opportunity with the potential for hybrid working after a few months. You will play a crucial role in supporting operational teams, coordinating work orders, liaising with clients, subcontractors, and operatives, and ensuring daily schedules and reporting run smoothly. Key Responsibilities Raise and allocate work orders from client calls and emails using internal systems Collaborate with Contract Managers/Supervisors to assign daily and emergency tasks Schedule appointments with sites and subcontractors Process operative timesheets, maintain spreadsheets, and ensure payroll accuracy File and manage job documentation, including photos and supporting paperwork Update WIP reports and internal trackers to minimise outstanding jobs Handle client queries and recalls professionally across multiple contracts Maintain lone-working records and conduct welfare calls to operatives Ensure compliance and document accuracy, including RAMS, job sheets, and materials used Upload documents to client systems for invoicing and contract compliance Support administrative duties as required by managers and senior leadership Keep client portals up-to-date with job progress and documentation Requirements Previous experience in a coordinator or administrative role, ideally in maintenance, construction, or facilities Excellent organisational skills with strong attention to detail Confident communicator, able to engage professionally with clients, operatives, and management Proficient in MS Office and able to quickly learn internal systems Comfortable working in a fast-paced, high-volume environment
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 08, 2025
Seasonal
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Service Coordinator Milton Keynes Temp to Perm Contract Up to 30,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for their services is constantly increasing. In this role you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers and dealing with any issues. You'll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Good Customer Service skills, time management IT Literate Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Oct 07, 2025
Full time
Service Coordinator Milton Keynes Temp to Perm Contract Up to 30,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for their services is constantly increasing. In this role you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers and dealing with any issues. You'll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Good Customer Service skills, time management IT Literate Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Facilities Administrator Sutton, Greater London Property Maintenance Industry 26,000 - 30,000. We are currently recruiting for a Facilities Administrator to work for a well established Property Maintenance business, based in Sutton, Greater London. As the Facilities Administrator, you will be responsible for working centrally to the business in the main base of operations, assisting a variety of departments to deliver a fantastic level of property maintenance services to it's customers. Duties: Monitor company central email inbox and ensuring important emails reach the correct individuals / departments. Raising incoming works / jobs on the company CAFM system (Simpro). Assist with scheduling of works with engineers. Ensuring engineers update job notes with a detailed description of works and ensuring jobs are completed with full compliance on the CAFM system. Working with a variety of departments including Electrical, Mechanical / HVAC, Building Fabric and Quoted Projects. Liaising with in-house departments, in-house engineers, sub-contractors and suppliers via telephone and email. Assisting engineers with ordering parts / materials and providing purchase orders (POs). Package Summary: Base Salary: 26,000 - 30,000 dependant on experience. Paid overtime / out of hours works available (optional, not essential) - up to 10K per annum additionally to salary. Genuine progression opportunities within a well established, expanding business. On the job training, alongside company funded training, courses and up-skilling. Hours: Monday - Friday, 08:30am - 5:30pm, office based. Location: Sutton (closest station Sutton Common). Free on-street parking available at the offices. Casual dress code in the offices. 29 days paid annual leave (21 days + bank holidays). Company pension provided. About the Company: Hard Services Maintenance Provider Company Size: 250+ staff Location: Sutton, Greater London Services offered: Electrical, HVAC & Building Fabric Maintenance and quoted project works (installations, refurbishments, upgrades, building works). Customers / Environments: Commercial - pubs, restaurants, gyms, retail stores etc. Requirements: Must be able to work full time, office based in Sutton. Experience as a Facilities Administrator / Facilities Co-Ordinator / Contract Support / Helpdesk Administrator would be highly advantageous. We are open to a variety of backgrounds, however if you have worked in Property Maintenance, Commercial Building Services etc then this would be a large advantage. Must have strong IT skills (word, excel etc). Experience using a CAFM system would be an advantage, experience using Simpro or ProNett as a CAFM system would be a major advantage. Comfortable working in a busy, fast paced environment. This is a fantastic opportunity for a Facilities Administrator to join a successful, well established business with a huge amount of support for career growth and opportunity. If you would be interested in this Facilities Administrator position then please apply by submitting a full CV.
Oct 07, 2025
Full time
Facilities Administrator Sutton, Greater London Property Maintenance Industry 26,000 - 30,000. We are currently recruiting for a Facilities Administrator to work for a well established Property Maintenance business, based in Sutton, Greater London. As the Facilities Administrator, you will be responsible for working centrally to the business in the main base of operations, assisting a variety of departments to deliver a fantastic level of property maintenance services to it's customers. Duties: Monitor company central email inbox and ensuring important emails reach the correct individuals / departments. Raising incoming works / jobs on the company CAFM system (Simpro). Assist with scheduling of works with engineers. Ensuring engineers update job notes with a detailed description of works and ensuring jobs are completed with full compliance on the CAFM system. Working with a variety of departments including Electrical, Mechanical / HVAC, Building Fabric and Quoted Projects. Liaising with in-house departments, in-house engineers, sub-contractors and suppliers via telephone and email. Assisting engineers with ordering parts / materials and providing purchase orders (POs). Package Summary: Base Salary: 26,000 - 30,000 dependant on experience. Paid overtime / out of hours works available (optional, not essential) - up to 10K per annum additionally to salary. Genuine progression opportunities within a well established, expanding business. On the job training, alongside company funded training, courses and up-skilling. Hours: Monday - Friday, 08:30am - 5:30pm, office based. Location: Sutton (closest station Sutton Common). Free on-street parking available at the offices. Casual dress code in the offices. 29 days paid annual leave (21 days + bank holidays). Company pension provided. About the Company: Hard Services Maintenance Provider Company Size: 250+ staff Location: Sutton, Greater London Services offered: Electrical, HVAC & Building Fabric Maintenance and quoted project works (installations, refurbishments, upgrades, building works). Customers / Environments: Commercial - pubs, restaurants, gyms, retail stores etc. Requirements: Must be able to work full time, office based in Sutton. Experience as a Facilities Administrator / Facilities Co-Ordinator / Contract Support / Helpdesk Administrator would be highly advantageous. We are open to a variety of backgrounds, however if you have worked in Property Maintenance, Commercial Building Services etc then this would be a large advantage. Must have strong IT skills (word, excel etc). Experience using a CAFM system would be an advantage, experience using Simpro or ProNett as a CAFM system would be a major advantage. Comfortable working in a busy, fast paced environment. This is a fantastic opportunity for a Facilities Administrator to join a successful, well established business with a huge amount of support for career growth and opportunity. If you would be interested in this Facilities Administrator position then please apply by submitting a full CV.
Senior IT Support Technician 38-40,000 per annum + permanent benefits 5x a week on-site (Vauxhall, London) We're looking for a Senior IT Support Technician to join our growing IT team. In this role, you'll take ownership of complex IT issues, oversee day-to-day support operations, and help shape the future of our IT infrastructure. You'll also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate with external vendors on hardware, software, and cloud services. Deliver training sessions and user support on IT tools and best practices. Manage IT asset inventory and software licensing compliance. Mentor and support junior IT staff, sharing knowledge and expertise. Document procedures and maintain a knowledge base for the IT team. About You We're seeking someone with a strong technical background who thrives in problem-solving and enjoys working in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. 5+ years in IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft 365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop your career with support for training and certifications. A collaborative and supportive team culture.
Oct 07, 2025
Full time
Senior IT Support Technician 38-40,000 per annum + permanent benefits 5x a week on-site (Vauxhall, London) We're looking for a Senior IT Support Technician to join our growing IT team. In this role, you'll take ownership of complex IT issues, oversee day-to-day support operations, and help shape the future of our IT infrastructure. You'll also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate with external vendors on hardware, software, and cloud services. Deliver training sessions and user support on IT tools and best practices. Manage IT asset inventory and software licensing compliance. Mentor and support junior IT staff, sharing knowledge and expertise. Document procedures and maintain a knowledge base for the IT team. About You We're seeking someone with a strong technical background who thrives in problem-solving and enjoys working in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. 5+ years in IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft 365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop your career with support for training and certifications. A collaborative and supportive team culture.
