About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About the role The Senior Community Science Officer role will provide day to day project management of the community science workstream within the National Education Nature Park programme, coordinating the work of a small team of colleagues and liaising across the Museum and wider partnership. The role will work closely with Postdoctoral Researchers to facilitate meaningful research collaborations between young people, educators and biodiversity researchers, and to use evidence to inform nature recovery action across the country. The National Education Nature Park is an England wide programme of nature recovery, community science research, and climate education with over 9000 schools participating. Young people develop a meaningful connection to nature, experience rich curriculum content about biodiversity, climate change and the Planetary Emergency, and critically, feel able to take action to enhance and protect nature. The programme is commissioned by the Department for Education and led by the Museum in partnership with the Royal Horticultural Society and others. The post will be based within the Angela Marmont Centre for UK Nature (Science Department) as part of the Community Science team. The successful candidate will form an integral part of this internationally recognised research practice group. About you We are looking for an experienced community science (citizen science) professional to play a key role in delivering a high profile, exciting national programme. You will be passionate about participatory approaches to scientific research and have a wealth of experience to draw upon to create engaging and creative research activities that result in high quality research data. This role provides the opportunity for you to combine community science research with on the ground real world change, by supporting schools to enhance habitats on their school site and work towards nature recovery. Your knowledge of UK habitats and biodiversity, and approaches to enhance these, is key. Your experience of working with young people and designing resources or learning experiences for them will ensure that community science activities are deeply grounded in the National Curriculum and that this programme is equitable and accessible to all. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Apr 20, 2026
Full time
About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About the role The Senior Community Science Officer role will provide day to day project management of the community science workstream within the National Education Nature Park programme, coordinating the work of a small team of colleagues and liaising across the Museum and wider partnership. The role will work closely with Postdoctoral Researchers to facilitate meaningful research collaborations between young people, educators and biodiversity researchers, and to use evidence to inform nature recovery action across the country. The National Education Nature Park is an England wide programme of nature recovery, community science research, and climate education with over 9000 schools participating. Young people develop a meaningful connection to nature, experience rich curriculum content about biodiversity, climate change and the Planetary Emergency, and critically, feel able to take action to enhance and protect nature. The programme is commissioned by the Department for Education and led by the Museum in partnership with the Royal Horticultural Society and others. The post will be based within the Angela Marmont Centre for UK Nature (Science Department) as part of the Community Science team. The successful candidate will form an integral part of this internationally recognised research practice group. About you We are looking for an experienced community science (citizen science) professional to play a key role in delivering a high profile, exciting national programme. You will be passionate about participatory approaches to scientific research and have a wealth of experience to draw upon to create engaging and creative research activities that result in high quality research data. This role provides the opportunity for you to combine community science research with on the ground real world change, by supporting schools to enhance habitats on their school site and work towards nature recovery. Your knowledge of UK habitats and biodiversity, and approaches to enhance these, is key. Your experience of working with young people and designing resources or learning experiences for them will ensure that community science activities are deeply grounded in the National Curriculum and that this programme is equitable and accessible to all. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Data and Examinations Manager (Temporary role until Christmas 2025 - Possibly onwards) Location: Outskirts of Rye, East Sussex Contract: Term time only, plus 8 weeks during school holidays (43 weeks total), including the last two weeks of August Hours: Full-time, 37.5 hours per week (8:30am - 4:30pm, with 30 minutes unpaid lunch break; flexibility required during exam periods) Salary: £negotiable Recruitment South East are working in partnership with our client, a respected independent school located on the outskirts of Rye, East Sussex, who are seeking a Data and Examinations Manager to join their team. This is a pivotal role responsible for ensuring the effective management of the school's data systems, examination administration, and attendance records. The successful candidate will play a key role in maintaining the integrity, security, and accuracy of student data and ensuring the smooth and compliant running of all internal and external examinations. Key Responsibilities Data Management Lead and develop the administration of the school's Management Information System (MIS) to ensure data is secure, accurate, and accessible to authorised users. Maintain and update student records and ensure accurate data input and reporting. Produce accurate and timely data reports to support school leadership in monitoring performance and improving outcomes. Analyse and present assessment and attendance data across key stages, year groups, and subjects. Support staff training in data management and analysis. Manage and respond to data requests from external agencies and governing bodies. Develop and maintain systems within the MIS to support daily school operations, including cover management. Examinations Administration Manage the full examinations process in line with JCQ and awarding body regulations. Serve as the main point of contact for all external examinations and liaise with awarding bodies and internal stakeholders. Ensure full compliance with JCQ regulations and maintain examination integrity and security at all times. Oversee exam timetabling, rooming, invigilation, and candidate communication. Recruit, train, and manage a team of invigilators. Support the SENCo in implementing examination access arrangements and reasonable adjustments. Manage the secure storage, distribution, and dispatch of exam papers and scripts. Coordinate the issue of results, post-results services, and distribution of certificates. Support the Head of Centre in addressing any malpractice concerns or irregularities. Ensure all examination-related fees are accurately managed and recharged in a timely manner. Attendance Management Act as the school's Attendance Officer, maintaining accurate attendance records for all pupils. Prepare attendance reports, certificates, and statutory returns to local authorities. Monitor attendance patterns and identify students at risk of poor attendance. Produce daily fire registers and ensure missing marks are promptly followed up with staff. Issue legal notifications where required in accordance with statutory guidance. Assessment and Reporting Support the Senior Leadership Team in ensuring assessment and reporting deadlines are met. Manage the collection, collation, and reporting of assessment grades and termly reports to parents. Produce and distribute academic and behavioural reports as required. General Duties Provide administrative support, including answering calls and covering reception as needed. Provide lunchtime cover for the Principal's PA. Contribute to maintaining the school's safeguarding standards in line with policy. Carry out any other duties appropriate to the role as required by senior leadership. The Ideal Candidate Previous experience in examinations or data management within an educational setting. Strong knowledge of JCQ regulations and exam administration processes. Excellent attention to detail, organisation, and time management skills. Confident user of Management Information Systems (such as SIMS or equivalent). Ability to manage sensitive and confidential information with integrity. Strong communication and interpersonal skills for liaising with staff, students, parents, and external organisations. If you are a highly organised and detail-focused individual with a passion for education administration, we would love to hear from you. To apply or learn more, please contact (url removed) or call (phone number removed) .
Oct 08, 2025
Contractor
Data and Examinations Manager (Temporary role until Christmas 2025 - Possibly onwards) Location: Outskirts of Rye, East Sussex Contract: Term time only, plus 8 weeks during school holidays (43 weeks total), including the last two weeks of August Hours: Full-time, 37.5 hours per week (8:30am - 4:30pm, with 30 minutes unpaid lunch break; flexibility required during exam periods) Salary: £negotiable Recruitment South East are working in partnership with our client, a respected independent school located on the outskirts of Rye, East Sussex, who are seeking a Data and Examinations Manager to join their team. This is a pivotal role responsible for ensuring the effective management of the school's data systems, examination administration, and attendance records. The successful candidate will play a key role in maintaining the integrity, security, and accuracy of student data and ensuring the smooth and compliant running of all internal and external examinations. Key Responsibilities Data Management Lead and develop the administration of the school's Management Information System (MIS) to ensure data is secure, accurate, and accessible to authorised users. Maintain and update student records and ensure accurate data input and reporting. Produce accurate and timely data reports to support school leadership in monitoring performance and improving outcomes. Analyse and present assessment and attendance data across key stages, year groups, and subjects. Support staff training in data management and analysis. Manage and respond to data requests from external agencies and governing bodies. Develop and maintain systems within the MIS to support daily school operations, including cover management. Examinations Administration Manage the full examinations process in line with JCQ and awarding body regulations. Serve as the main point of contact for all external examinations and liaise with awarding bodies and internal stakeholders. Ensure full compliance with JCQ regulations and maintain examination integrity and security at all times. Oversee exam timetabling, rooming, invigilation, and candidate communication. Recruit, train, and manage a team of invigilators. Support the SENCo in implementing examination access arrangements and reasonable adjustments. Manage the secure storage, distribution, and dispatch of exam papers and scripts. Coordinate the issue of results, post-results services, and distribution of certificates. Support the Head of Centre in addressing any malpractice concerns or irregularities. Ensure all examination-related fees are accurately managed and recharged in a timely manner. Attendance Management Act as the school's Attendance Officer, maintaining accurate attendance records for all pupils. Prepare attendance reports, certificates, and statutory returns to local authorities. Monitor attendance patterns and identify students at risk of poor attendance. Produce daily fire registers and ensure missing marks are promptly followed up with staff. Issue legal notifications where required in accordance with statutory guidance. Assessment and Reporting Support the Senior Leadership Team in ensuring assessment and reporting deadlines are met. Manage the collection, collation, and reporting of assessment grades and termly reports to parents. Produce and distribute academic and behavioural reports as required. General Duties Provide administrative support, including answering calls and covering reception as needed. Provide lunchtime cover for the Principal's PA. Contribute to maintaining the school's safeguarding standards in line with policy. Carry out any other duties appropriate to the role as required by senior leadership. The Ideal Candidate Previous experience in examinations or data management within an educational setting. Strong knowledge of JCQ regulations and exam administration processes. Excellent attention to detail, organisation, and time management skills. Confident user of Management Information Systems (such as SIMS or equivalent). Ability to manage sensitive and confidential information with integrity. Strong communication and interpersonal skills for liaising with staff, students, parents, and external organisations. If you are a highly organised and detail-focused individual with a passion for education administration, we would love to hear from you. To apply or learn more, please contact (url removed) or call (phone number removed) .
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
