Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
Apr 18, 2026
Full time
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For Great Communicator: Clear, confident, and friendly in every interaction. Adaptable: You roll with the punches and thrive on change. Detail-Oriented: Accuracy is your superpower. Reliable: The team can count on you every time. Problem Solver: Quick thinker who loves a challenge. Team Player: Collaboration is your thing. Culturally Aware: Inclusive and respectful in all interactions. Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 16, 2026
Full time
Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For Great Communicator: Clear, confident, and friendly in every interaction. Adaptable: You roll with the punches and thrive on change. Detail-Oriented: Accuracy is your superpower. Reliable: The team can count on you every time. Problem Solver: Quick thinker who loves a challenge. Team Player: Collaboration is your thing. Culturally Aware: Inclusive and respectful in all interactions. Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. At CI&T, we imagine, design, and build brands and digital experiences for top clients in the financial services, consumer goods, e-commerce, and technology industries. Our philosophy is simple: quality work paves the way for trusted relationships. We are a diverse mix of professionals who are both thinkers and doers, always ready to roll up our sleeves to deliver powerful work. We also support a happy balance between work and personal life, and we're committed to building the most impactful team in the industry. Position Overview Reporting to our regional CTO, the principal AWS architect will support the rapid growth of CI&T's AWS business by providing excellent technical leadership across some of our major client opportunities, while also contributing to the leadership and evolution of our EMEA AWS practice and supporting our rapid growth of AWS partner revenue. Our partnership with AWS: AWS Generative AI Partner Innovation Alliance member, one of only 22 firms worldwide Partner of the year LATAM 2023, sustainability partner of the year LATAM 2024 Migration competency + advanced consulting partner Part of the AWS ProServe collective Main Responsibilities shape and direct major AWS client engagements across EMEA, ranging from region level cloud migrations to AI innovation programmes support CI&T account teams across EMEA to develop our AWS business, facing off to client technology leaders and executives engage directly with AWS account teams and partner solutions architects to collaborate on customer projects and opportunities help shape and rapidly grow our regional AWS services practice develop your eminence by joining our regional CTO team at external conferences and AWS speaking engagements mentor and develop upcoming AWS technical leaders and specialists learn and contribute to development of our repeatable AWS solution and service offerings join our regional regional CTO team to share knowledge and co-ordinate across our EMEA client accounts develop your eminence at external conferences and speaking engagements Mandatory Skills AWS CSA Pro with at least 12 months onward validity AWS Certified AI Practitioner or equivalent knowledge and experience Excellent client acumen, consultancy skills, written and spoken English Proven ability to shape and direct client workshops on AWS technical or strategy topics, leadership and governance forums At least 3 years experience in senior architecture roles with decision making responsibility At least 6 months experience as a primary technical lead and advisor at client account level, or business unit level as a permanent member of staff Working knowledge of AWS MAP and other common AWS partner funding mechanisms Experience assembling estimates with AWS pricing calculator Proven track record hiring and mentoring upcoming AWS technical leaders Willingness to travel occasionally to client locations, CI&T and AWS offices, and AWS events across the UK and EMEA Nice to Have Skills Further professional level or specialty AWS certifications Fluency in German, Italian, French, Spanish, Portuguese or Arabic Experience with Databricks or Snowflake Public speaking or thought leadership in AI/engineering/architecture forums. Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.
Apr 16, 2026
Full time
We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. At CI&T, we imagine, design, and build brands and digital experiences for top clients in the financial services, consumer goods, e-commerce, and technology industries. Our philosophy is simple: quality work paves the way for trusted relationships. We are a diverse mix of professionals who are both thinkers and doers, always ready to roll up our sleeves to deliver powerful work. We also support a happy balance between work and personal life, and we're committed to building the most impactful team in the industry. Position Overview Reporting to our regional CTO, the principal AWS architect will support the rapid growth of CI&T's AWS business by providing excellent technical leadership across some of our major client opportunities, while also contributing to the leadership and evolution of our EMEA AWS practice and supporting our rapid growth of AWS partner revenue. Our partnership with AWS: AWS Generative AI Partner Innovation Alliance member, one of only 22 firms worldwide Partner of the year LATAM 2023, sustainability partner of the year LATAM 2024 Migration competency + advanced consulting partner Part of the AWS ProServe collective Main Responsibilities shape and direct major AWS client engagements across EMEA, ranging from region level cloud migrations to AI innovation programmes support CI&T account teams across EMEA to develop our AWS business, facing off to client technology leaders and executives engage directly with AWS account teams and partner solutions architects to collaborate on customer projects and opportunities help shape and rapidly grow our regional AWS services practice develop your eminence by joining our regional CTO team at external conferences and AWS speaking engagements mentor and develop upcoming AWS technical leaders and specialists learn and contribute to development of our repeatable AWS solution and service offerings join our regional regional CTO team to share knowledge and co-ordinate across our EMEA client accounts develop your eminence at external conferences and speaking engagements Mandatory Skills AWS CSA Pro with at least 12 months onward validity AWS Certified AI Practitioner or equivalent knowledge and experience Excellent client acumen, consultancy skills, written and spoken English Proven ability to shape and direct client workshops on AWS technical or strategy topics, leadership and governance forums At least 3 years experience in senior architecture roles with decision making responsibility At least 6 months experience as a primary technical lead and advisor at client account level, or business unit level as a permanent member of staff Working knowledge of AWS MAP and other common AWS partner funding mechanisms Experience assembling estimates with AWS pricing calculator Proven track record hiring and mentoring upcoming AWS technical leaders Willingness to travel occasionally to client locations, CI&T and AWS offices, and AWS events across the UK and EMEA Nice to Have Skills Further professional level or specialty AWS certifications Fluency in German, Italian, French, Spanish, Portuguese or Arabic Experience with Databricks or Snowflake Public speaking or thought leadership in AI/engineering/architecture forums. Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.
Brook Street is working with a growing client that is seeking a French Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native French speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent French Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
Brook Street is working with a growing client that is seeking a French Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native French speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent French Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
