Store Manager Edmonton Full Time Permanent Salary is dependent on experience We are currently recruiting for a Store Manager to join our client in their Edmonton store. Principle Objectives The Principle Objective of the Store Manager is to develop and sustain activities that ensure maximum profit and optimum customer service is achieved by the Store. To achieve this, the Store Manager will: Achieve the financial targets agreed for the Store; Ensure compliance with company operational and financial procedures; Continually seek opportunities available for increasing occupancy and revenue, including unit mix; Design and carry out marketing and sales activity plans with support from the Regional Manager; Respond effectively to the diverse needs of each customer; Assist with the recruitment, training and continual development of new and existing employees; Ensuring the store presents itself to a high standard of cleanliness; Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike; Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to its optimum efficiency; Identify any store repair & maintenance issues, report and following up. Main Duties Ensure a Marketing Plan is in place to achieve the store financial targets, at all times ensuring it is carried out effectively; Effectively manage and accurately record all enquiries using CMS; Monitor and improve conversion rates and mystery shop scores of all staff through observation and coaching; Maintain awareness of local market conditions using competitor surveys and customer feedback; All standard and ad-hoc reporting is accurate and timely and follows all current company procedures; Carry out quarterly Personal Development Plans (PDP s) and annual appraisals with all members of the team; Coach and support all members of the store team to enable them to achieve their highest level of potential; Ensure rota s are fair to all, approved by the Regional Manager and appropriate to the store; Maintain company standards of housekeeping, ensuring all areas portray a professional image; Account accurately and fully for all monies received into and paid from the Store; Complete all managerial and monitoring duties associated with company compliance; Ensuring a safe and healthy environment for customers and staff through accurate completion of company checklists; Maintain Health and Safety training records and identify in advance, licences and certificates which are due to expire and book the appropriate training course; To comply with Health and Safety legislation and identify and report where action needs to be taken; To provide help and support to other stores when required; Any ad-hoc duties are completed. Person Specification & Competencies In order to be successful in the role the jobholder will need to demonstrate: Planning & Prioritising The ability to establish a clear order for a series of actions or activities to be undertaken. It involves looking ahead in order to achieve high performance, organising resources and maximising results to strive for constant improvement by setting clear goals and targets; Exploiting Opportunities The ability to maximise sales opportunities available to the Store, improving conversion rates and maximising sales of additional services and life time value of a customer; Drive and Decisiveness Sets challenging goals and targets, ensures they are met and makes decisions which are structured using factual information; Commercial awareness Ability to interpret and apply understanding of business performance, derive trends and patterns, develop and implement actions to enhance trading performance; Operational excellence The establishment and achievement of continuous high standards of performance, being able to set an example and lead the team, be proactive and drive improvement; Ensuring Customer Satisfaction Provides services and products that meet the identified requirements of internal and external customers, is solution focussed; Development of Self and Others Manage the processes of the company to ensure the highest level of performance from all team members using your own ability to develop yourself and others through planned and structured activities; Effective communication Utilises written, verbal and presentation skills to persuade, negotiate and sell new ideas and objectives to achieve results. Has the ability to build rapport with staff and customers creating an open communication line; Analytical Thinking Analyses the relationships between several parts of an issue or situation and is able to evaluate the information and arrive at a meaningful conclusion; Team Building and Leadership Demonstrates the ability to build the staff into a team to achieve required objectives and to lead by example through completion of all tasks and responsibilities; Commitment and Ownership Demonstrates an enthusiastic and committed approach to the success of both the business and co-workers, is open and honest in their approach. Takes responsibility for resolving problems and driving continuous improvement in the store By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Jul 12, 2026
Full time
Store Manager Edmonton Full Time Permanent Salary is dependent on experience We are currently recruiting for a Store Manager to join our client in their Edmonton store. Principle Objectives The Principle Objective of the Store Manager is to develop and sustain activities that ensure maximum profit and optimum customer service is achieved by the Store. To achieve this, the Store Manager will: Achieve the financial targets agreed for the Store; Ensure compliance with company operational and financial procedures; Continually seek opportunities available for increasing occupancy and revenue, including unit mix; Design and carry out marketing and sales activity plans with support from the Regional Manager; Respond effectively to the diverse needs of each customer; Assist with the recruitment, training and continual development of new and existing employees; Ensuring the store presents itself to a high standard of cleanliness; Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike; Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to its optimum efficiency; Identify any store repair & maintenance issues, report and following up. Main Duties Ensure a Marketing Plan is in place to achieve the store financial targets, at all times ensuring it is carried out effectively; Effectively manage and accurately record all enquiries using CMS; Monitor and improve conversion rates and mystery shop scores of all staff through observation and coaching; Maintain awareness of local market conditions using competitor surveys and customer feedback; All standard and ad-hoc reporting is accurate and timely and follows all current company procedures; Carry out quarterly Personal Development Plans (PDP s) and annual appraisals with all members of the team; Coach and support all members of the store team to enable them to achieve their highest level of potential; Ensure rota s are fair to all, approved by the Regional Manager and appropriate to the store; Maintain company standards of housekeeping, ensuring all areas portray a professional image; Account accurately and fully for all monies received into and paid from the Store; Complete all managerial and monitoring duties associated with company compliance; Ensuring a safe and healthy environment for customers and staff through accurate completion of company checklists; Maintain Health and Safety training records and identify in advance, licences and certificates which are due to expire and book the appropriate training course; To comply with Health and Safety legislation and identify and report where action needs to be taken; To provide help and support to other stores when required; Any ad-hoc duties are completed. Person Specification & Competencies In order to be successful in the role the jobholder will need to demonstrate: Planning & Prioritising The ability to establish a clear order for a series of actions or activities to be undertaken. It involves looking ahead in order to achieve high performance, organising resources and maximising results to strive for constant improvement by setting clear goals and targets; Exploiting Opportunities The ability to maximise sales opportunities available to the Store, improving conversion rates and maximising sales of additional services and life time value of a customer; Drive and Decisiveness Sets challenging goals and targets, ensures they are met and makes decisions which are structured using factual information; Commercial awareness Ability to interpret and apply understanding of business performance, derive trends and patterns, develop and implement actions to enhance trading performance; Operational excellence The establishment and achievement of continuous high standards of performance, being able to set an example and lead the team, be proactive and drive improvement; Ensuring Customer Satisfaction Provides services and products that meet the identified requirements of internal and external customers, is solution focussed; Development of Self and Others Manage the processes of the company to ensure the highest level of performance from all team members using your own ability to develop yourself and others through planned and structured activities; Effective communication Utilises written, verbal and presentation skills to persuade, negotiate and sell new ideas and objectives to achieve results. Has the ability to build rapport with staff and customers creating an open communication line; Analytical Thinking Analyses the relationships between several parts of an issue or situation and is able to evaluate the information and arrive at a meaningful conclusion; Team Building and Leadership Demonstrates the ability to build the staff into a team to achieve required objectives and to lead by example through completion of all tasks and responsibilities; Commitment and Ownership Demonstrates an enthusiastic and committed approach to the success of both the business and co-workers, is open and honest in their approach. Takes responsibility for resolving problems and driving continuous improvement in the store By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Due to continued growth and to strengthen their national presence, my client is seeking an accomplished and forward-thinking Group Head of Fleet & Transport to lead a critical business function and shape the future direction of the fleet strategy and transport compliance framework across the Group. North West based. This is a high-profile senior leadership appointment with responsibility for a growing fleet of commercial vehicles, company cars and multiple operator licences. The successful candidate will play a pivotal role in driving operational excellence, strengthening governance, enhancing commercial performance and setting the benchmark for safety, compliance and customer service. The Role Reporting directly to the Board of Directors, you will provide strategic leadership and executive oversight of all fleet and transport activities across the Group, ensuring the function supports both current operational demands and long-term business objectives. You will be responsible for: Providing inspirational leadership and development to a team of Transport Managers, building capability and succession across the function. Directing the performance and strategic management of a fleet of approximately 150 commercial vehicles and 100 company vehicles. Holding executive accountability for compliance across multiple Operator Licences and ensuring robust governance standards are maintained. Ensuring full compliance with DVSA, Traffic Commissioner and Operator Licence requirements while proactively managing risk and regulatory change. Developing and executing a long-term fleet strategy aligned with the Group's growth ambitions and operational priorities. Driving measurable improvements in vehicle utilisation, fleet availability, maintenance performance, productivity and cost efficiency. Building and managing strategic partnerships with vehicle manufacturers, leasing providers, maintenance suppliers and specialist contractors. Leading fleet investment decisions, vehicle procurement programmes, replacement planning and lifecycle management strategies. Delivering insightful reporting, strategic recommendations and performance analysis to the Executive Team and Board. Collaborating closely with senior operational leaders to ensure fleet capability supports expansion plans, service excellence and future growth. About You You will be a highly credible fleet and transport executive with a proven track record of leading complex, multi-site operations and delivering transformational results. You will combine strategic vision with operational expertise, demonstrating the ability to influence at executive level while driving performance across a geographically dispersed organisation. You will have: Essential Significant senior leadership experience within fleet, transport or logistics operations. Experience managing large commercial vehicle fleets within complex operational environments. Strong knowledge of Operator Licence compliance, transport legislation and regulatory governance. Experience leading Transport Managers and multi-site operational teams, driving engagement, accountability and performance. CPC qualification (National and/or International). Strong commercial acumen and financial management capability. Excellent leadership, communication and stakeholder management skills, with the ability to influence at Board and Executive level. This is a unique opportunity to take ownership of a strategically critical function within a successful and ambitious organisation entering its next phase of growth As Head of Fleet & Transport, you will have significant influence across the business, working closely with the Board and Executive Team to shape operational strategy, support regional expansion and build a best-in-class transport operation that delivers long-term competitive advantage. The role offers exceptional scope for professional growth, leadership impact and career progression within a dynamic and expanding Group. 70-75,000p.a. Car allowance/company vehicle Pension scheme Ongoing professional development The opportunity to lead and transform a growing national fleet operation If you are an ambitious senior transport leader seeking a role where you can influence strategy, drive meaningful change and leave a lasting legacy, please apply online or call us for an informal confidential discussion including after hours
Jul 12, 2026
Full time
Due to continued growth and to strengthen their national presence, my client is seeking an accomplished and forward-thinking Group Head of Fleet & Transport to lead a critical business function and shape the future direction of the fleet strategy and transport compliance framework across the Group. North West based. This is a high-profile senior leadership appointment with responsibility for a growing fleet of commercial vehicles, company cars and multiple operator licences. The successful candidate will play a pivotal role in driving operational excellence, strengthening governance, enhancing commercial performance and setting the benchmark for safety, compliance and customer service. The Role Reporting directly to the Board of Directors, you will provide strategic leadership and executive oversight of all fleet and transport activities across the Group, ensuring the function supports both current operational demands and long-term business objectives. You will be responsible for: Providing inspirational leadership and development to a team of Transport Managers, building capability and succession across the function. Directing the performance and strategic management of a fleet of approximately 150 commercial vehicles and 100 company vehicles. Holding executive accountability for compliance across multiple Operator Licences and ensuring robust governance standards are maintained. Ensuring full compliance with DVSA, Traffic Commissioner and Operator Licence requirements while proactively managing risk and regulatory change. Developing and executing a long-term fleet strategy aligned with the Group's growth ambitions and operational priorities. Driving measurable improvements in vehicle utilisation, fleet availability, maintenance performance, productivity and cost efficiency. Building and managing strategic partnerships with vehicle manufacturers, leasing providers, maintenance suppliers and specialist contractors. Leading fleet investment decisions, vehicle procurement programmes, replacement planning and lifecycle management strategies. Delivering insightful reporting, strategic recommendations and performance analysis to the Executive Team and Board. Collaborating closely with senior operational leaders to ensure fleet capability supports expansion plans, service excellence and future growth. About You You will be a highly credible fleet and transport executive with a proven track record of leading complex, multi-site operations and delivering transformational results. You will combine strategic vision with operational expertise, demonstrating the ability to influence at executive level while driving performance across a geographically dispersed organisation. You will have: Essential Significant senior leadership experience within fleet, transport or logistics operations. Experience managing large commercial vehicle fleets within complex operational environments. Strong knowledge of Operator Licence compliance, transport legislation and regulatory governance. Experience leading Transport Managers and multi-site operational teams, driving engagement, accountability and performance. CPC qualification (National and/or International). Strong commercial acumen and financial management capability. Excellent leadership, communication and stakeholder management skills, with the ability to influence at Board and Executive level. This is a unique opportunity to take ownership of a strategically critical function within a successful and ambitious organisation entering its next phase of growth As Head of Fleet & Transport, you will have significant influence across the business, working closely with the Board and Executive Team to shape operational strategy, support regional expansion and build a best-in-class transport operation that delivers long-term competitive advantage. The role offers exceptional scope for professional growth, leadership impact and career progression within a dynamic and expanding Group. 70-75,000p.a. Car allowance/company vehicle Pension scheme Ongoing professional development The opportunity to lead and transform a growing national fleet operation If you are an ambitious senior transport leader seeking a role where you can influence strategy, drive meaningful change and leave a lasting legacy, please apply online or call us for an informal confidential discussion including after hours
Senior Warehouse & Logistics Manager Job Overview The Senior Warehouse & Logistics Manager will be responsible for overseeing all warehouse and logistics operations for a medical equipment business, ensuring the safe, compliant and efficient handling, storage and distribution of products. This role is critical to maintaining high standards of accuracy, traceability and service delivery, supporting both commercial customers and healthcare environments. Key Responsibilities Warehouse Operations Oversee day-to-day warehouse activities, including inbound deliveries, storage, picking, packing and dispatch of medical equipment and related products Ensure high levels of stock accuracy, traceability and inventory control Maintain a clean, organised and compliant warehouse environment in line with Health & Safety and quality standards Ensure correct handling, storage and movement of medical equipment and related products Implement and continuously improve warehouse processes to increase efficiency and accuracy Logistics & Distribution Manage outbound logistics and coordination with couriers and logistics partners Ensure deliveries meet agreed service levels, particularly where time-sensitive or customer-critical Monitor logistics performance and address issues proactively Oversee returns, replacements, and reverse logistics in line with company procedures Compliance & Quality Ensure warehouse and logistics activities comply with relevant healthcare, safety and quality standards Maintain accurate documentation and records to support audits and regulatory requirements Support quality management processes and ongoing compliance Team Management Deputise for the Head of Operations as required Lead, train, and develop the warehouse and logistics team Manage staffing levels, rotas, performance and training requirements Promote a culture of accuracy, accountability and safety Reporting & Continuous Improvement Produce operational reports covering stock, delivery performance and KPIs Use data and insight to identify risks, trends and improvement opportunities Support operational scalability and continuous improvement initiatives Experience & Background Essential Proven experience managing both warehouse operations and logistics/distribution within a single role Hands-on responsibility for day-to-day warehouse operations , including inbound goods, storage, picking, packing and dispatch Experience managing logistics, distribution or courier relationships Strong experience leading and developing warehouse or operational teams Solid understanding of Health & Safety , compliance and operational best practice Experience working in a fast-paced, accuracy-driven warehouse environment While experience within medical equipment or healthcare products is beneficial, candidates must have strong, hands-on experience managing warehouse and logistics operations. Desirable Experience within a medical equipment, healthcare products, pharmaceutical or regulated environment Knowledge of handling medical devices or technical products , where accuracy and care are critical Experience working within quality-led or compliance-focused operations Exposure to continuous improvement or process optimisation initiatives
Jul 12, 2026
Full time
Senior Warehouse & Logistics Manager Job Overview The Senior Warehouse & Logistics Manager will be responsible for overseeing all warehouse and logistics operations for a medical equipment business, ensuring the safe, compliant and efficient handling, storage and distribution of products. This role is critical to maintaining high standards of accuracy, traceability and service delivery, supporting both commercial customers and healthcare environments. Key Responsibilities Warehouse Operations Oversee day-to-day warehouse activities, including inbound deliveries, storage, picking, packing and dispatch of medical equipment and related products Ensure high levels of stock accuracy, traceability and inventory control Maintain a clean, organised and compliant warehouse environment in line with Health & Safety and quality standards Ensure correct handling, storage and movement of medical equipment and related products Implement and continuously improve warehouse processes to increase efficiency and accuracy Logistics & Distribution Manage outbound logistics and coordination with couriers and logistics partners Ensure deliveries meet agreed service levels, particularly where time-sensitive or customer-critical Monitor logistics performance and address issues proactively Oversee returns, replacements, and reverse logistics in line with company procedures Compliance & Quality Ensure warehouse and logistics activities comply with relevant healthcare, safety and quality standards Maintain accurate documentation and records to support audits and regulatory requirements Support quality management processes and ongoing compliance Team Management Deputise for the Head of Operations as required Lead, train, and develop the warehouse and logistics team Manage staffing levels, rotas, performance and training requirements Promote a culture of accuracy, accountability and safety Reporting & Continuous Improvement Produce operational reports covering stock, delivery performance and KPIs Use data and insight to identify risks, trends and improvement opportunities Support operational scalability and continuous improvement initiatives Experience & Background Essential Proven experience managing both warehouse operations and logistics/distribution within a single role Hands-on responsibility for day-to-day warehouse operations , including inbound goods, storage, picking, packing and dispatch Experience managing logistics, distribution or courier relationships Strong experience leading and developing warehouse or operational teams Solid understanding of Health & Safety , compliance and operational best practice Experience working in a fast-paced, accuracy-driven warehouse environment While experience within medical equipment or healthcare products is beneficial, candidates must have strong, hands-on experience managing warehouse and logistics operations. Desirable Experience within a medical equipment, healthcare products, pharmaceutical or regulated environment Knowledge of handling medical devices or technical products , where accuracy and care are critical Experience working within quality-led or compliance-focused operations Exposure to continuous improvement or process optimisation initiatives
Senior Market Risk Analyst Central London Fully Office-Based £40,000 per annum The Opportunity We are seeking a motivated and analytical Senior Market Risk Analyst to join a dynamic Middle Office team based in Central London. This role offers an excellent opportunity for a candidate with strong market risk reporting experience and advanced Excel skills to support the production, analysis and enhancement of market risk management information and reporting across a wholesale banking environment. Working closely with senior stakeholders and Head Office teams, you will play a key role in ensuring the delivery of accurate market risk reporting, supporting business decision-making, and driving continuous improvement and automation initiatives. Key Responsibilities Consolidate data from multiple systems and platforms to produce accurate market risk reporting. Prepare and deliver timely market risk reports, metrics and management information. Ensure the production of accurate, error-free MI for senior stakeholders. Analyse market risk reporting outputs and provide commentary on trends, observations, gaps and mitigation actions. Support business decision-making and change initiatives through risk analysis and reporting. Liaise with Head Office teams and internal stakeholders to satisfy compliance and reporting requirements. Identify opportunities for process improvement, efficiency gains and reporting automation. Investigate reporting anomalies and escalate issues where appropriate. Contribute to the development and maintenance of departmental procedures and technical documentation. Support ad-hoc projects and analytical tasks as required by the Head of Middle Office. Skills & Experience Required Degree or postgraduate qualification in a numerate discipline such as Finance, Economics, Mathematics, Statistics, Engineering or a related field. Previous experience within Market Risk, Treasury, Risk Reporting, Middle Office or a similar analytical function. Strong understanding of market risk concepts including: Money Markets Foreign Exchange (FX) Bonds Derivatives Liquidity Risk Advanced Microsoft Excel skills, including: Complex formulas Pivot Tables Data analysis Macros VBA Strong analytical and problem-solving capabilities. Excellent attention to detail and commitment to data accuracy. Strong communication skills with the ability to engage effectively with senior stakeholders. Personal Attributes Methodical and organised approach to planning and prioritisation. Self-motivated, proactive and able to work independently. Strong sense of ownership and accountability. Able to manage multiple priorities and meet deadlines in a fast-paced environment. Continuous improvement mindset with a focus on enhancing reporting and processes. Key Stakeholder Relationships You will work closely with teams across: Middle Office Risk Treasury Settlements Investments Compliance IT Internal Audit Senior Management Head Office Functions Package £40,000 per annum Central London location Fully office-based working environment Opportunity to develop expertise within a specialist Market Risk and Middle Office function If you have strong analytical skills, advanced Excel expertise, and a keen interest in market risk, we'd be delighted to hear from you.
Jul 11, 2026
Full time
Senior Market Risk Analyst Central London Fully Office-Based £40,000 per annum The Opportunity We are seeking a motivated and analytical Senior Market Risk Analyst to join a dynamic Middle Office team based in Central London. This role offers an excellent opportunity for a candidate with strong market risk reporting experience and advanced Excel skills to support the production, analysis and enhancement of market risk management information and reporting across a wholesale banking environment. Working closely with senior stakeholders and Head Office teams, you will play a key role in ensuring the delivery of accurate market risk reporting, supporting business decision-making, and driving continuous improvement and automation initiatives. Key Responsibilities Consolidate data from multiple systems and platforms to produce accurate market risk reporting. Prepare and deliver timely market risk reports, metrics and management information. Ensure the production of accurate, error-free MI for senior stakeholders. Analyse market risk reporting outputs and provide commentary on trends, observations, gaps and mitigation actions. Support business decision-making and change initiatives through risk analysis and reporting. Liaise with Head Office teams and internal stakeholders to satisfy compliance and reporting requirements. Identify opportunities for process improvement, efficiency gains and reporting automation. Investigate reporting anomalies and escalate issues where appropriate. Contribute to the development and maintenance of departmental procedures and technical documentation. Support ad-hoc projects and analytical tasks as required by the Head of Middle Office. Skills & Experience Required Degree or postgraduate qualification in a numerate discipline such as Finance, Economics, Mathematics, Statistics, Engineering or a related field. Previous experience within Market Risk, Treasury, Risk Reporting, Middle Office or a similar analytical function. Strong understanding of market risk concepts including: Money Markets Foreign Exchange (FX) Bonds Derivatives Liquidity Risk Advanced Microsoft Excel skills, including: Complex formulas Pivot Tables Data analysis Macros VBA Strong analytical and problem-solving capabilities. Excellent attention to detail and commitment to data accuracy. Strong communication skills with the ability to engage effectively with senior stakeholders. Personal Attributes Methodical and organised approach to planning and prioritisation. Self-motivated, proactive and able to work independently. Strong sense of ownership and accountability. Able to manage multiple priorities and meet deadlines in a fast-paced environment. Continuous improvement mindset with a focus on enhancing reporting and processes. Key Stakeholder Relationships You will work closely with teams across: Middle Office Risk Treasury Settlements Investments Compliance IT Internal Audit Senior Management Head Office Functions Package £40,000 per annum Central London location Fully office-based working environment Opportunity to develop expertise within a specialist Market Risk and Middle Office function If you have strong analytical skills, advanced Excel expertise, and a keen interest in market risk, we'd be delighted to hear from you.
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Jul 11, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Global SME financial seeks a Cyber Operations Manager to lead and line-manage London-based cyber security team (x3/x4), assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. Previous Experience Required: Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance). A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management able to act as a senior technical authority within the team. Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation. Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST). Risk-based prioritisation of remediation using threat intelligence. Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment. Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation. Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion. Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required. Serve as the first point of escalation for IT and the business in London on cyber security matters. Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections. Coordinate local participation in incident response exercises and maintain readiness. Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers. Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK). Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead. Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience. Operate within the Global Head s monthly prioritisation cadence; prioritisation across other domains remains with the Global Head. Provide the local stakeholder interface for cyber security in London. Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality. This is a hybrid role working 3 days a week in the London office and 2 days remotely.
Jul 11, 2026
Full time
Global SME financial seeks a Cyber Operations Manager to lead and line-manage London-based cyber security team (x3/x4), assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. Previous Experience Required: Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance). A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management able to act as a senior technical authority within the team. Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation. Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST). Risk-based prioritisation of remediation using threat intelligence. Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment. Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation. Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion. Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required. Serve as the first point of escalation for IT and the business in London on cyber security matters. Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections. Coordinate local participation in incident response exercises and maintain readiness. Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers. Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK). Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead. Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience. Operate within the Global Head s monthly prioritisation cadence; prioritisation across other domains remains with the Global Head. Provide the local stakeholder interface for cyber security in London. Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality. This is a hybrid role working 3 days a week in the London office and 2 days remotely.
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. Manage ticket and incident escalations, as appropriate. Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system Previous history of supporting business systems or their use Self-starter with good initiative Well organised and methodical Good problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated and delivery focused Excellent communication skills The ability to work to tight deadlines The ability to work through conflicting priorities The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Jul 11, 2026
Full time
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. Manage ticket and incident escalations, as appropriate. Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system Previous history of supporting business systems or their use Self-starter with good initiative Well organised and methodical Good problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated and delivery focused Excellent communication skills The ability to work to tight deadlines The ability to work through conflicting priorities The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Context and Background The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC. This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities. Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy. The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC's mission. Job purpose The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan. Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns Key relationships - Internal Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising. Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer Member of Public Engagement Leadership Team Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising. Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working. Key relationships - External External Agencies and Suppliers - including Creative and Media Agencies. External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends. Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing Main duties and responsibilities Campaign Planning and Delivery o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity. o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities. o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities. o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact. o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions. o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric. o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate. o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery. Strategic Leadership and Integration o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams. o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement. o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement. o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals o Undertake other duties as required by the Head of Engagement Delivery. Financial Management and Supplier Oversight o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary. o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance. Team Leadership and Development o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed o Develop T-shaped skills across the team to increase flexibility and cross-channel capability Responsibilities for all Staff within Engagement and Fundraising Directorate To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities. To behave at all times in a manner consistent with the NSPCC's Values. To ensure data used in relevant systems is current, accurate and reliable. To maintain an awareness of own and others Health and Safety and comply with the NSPCC's Health and Safety policy and procedures. A commitment to safeguard and promote the welfare of children, young people and adults at risk. Person specification 1.Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment. 2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment. 3.Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT. 4. Proficient in using data, analytics, CRMs, and business systemsto generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity. 5.Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development. 6.Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence . click apply for full job details
Jul 11, 2026
Full time
Context and Background The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC. This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities. Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy. The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC's mission. Job purpose The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan. Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns Key relationships - Internal Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising. Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer Member of Public Engagement Leadership Team Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising. Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working. Key relationships - External External Agencies and Suppliers - including Creative and Media Agencies. External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends. Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing Main duties and responsibilities Campaign Planning and Delivery o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity. o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities. o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities. o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact. o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions. o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric. o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate. o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery. Strategic Leadership and Integration o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams. o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement. o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement. o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals o Undertake other duties as required by the Head of Engagement Delivery. Financial Management and Supplier Oversight o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary. o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance. Team Leadership and Development o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed o Develop T-shaped skills across the team to increase flexibility and cross-channel capability Responsibilities for all Staff within Engagement and Fundraising Directorate To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities. To behave at all times in a manner consistent with the NSPCC's Values. To ensure data used in relevant systems is current, accurate and reliable. To maintain an awareness of own and others Health and Safety and comply with the NSPCC's Health and Safety policy and procedures. A commitment to safeguard and promote the welfare of children, young people and adults at risk. Person specification 1.Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment. 2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment. 3.Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT. 4. Proficient in using data, analytics, CRMs, and business systemsto generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity. 5.Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development. 6.Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence . click apply for full job details
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: Join us in creating the most innovative robotic technology for the harshest environment in the deepest oceans and most turbulent waters. We lead the world with the most advanced engineering, electronics and software systems for pioneering electric underwater technology. We don't just create products - we are revolutionising the underwater world. So come and be part of an innovative and agile team that is dedicated to smart and inspired technology that is rapidly changing the future of underwater robotics. This is a new role onsite at our Fareham Campus. Role to engineer test solutions for electro-mechanical products to ensure systems are thoroughly exercised to satisfy product requirements. With a wide ranging remit to manage and execute the full lifecycle of test engineering, from definition of test-cases through development of test tools to the execution of testing. As such it will suit someone with a broad spread of engineering knowledge, imagination and drive Key accountabilities and responsibilities: Lead Test Engineer within the department, to be the guide and support resource for the general Test Engineers Line manager for Test Engineering group - manage out workload within the Test Engineering team and external 3rd parties as required Analyse Master / Systems / Sub-System requirements and conformance specifications to derive test requirements Plan, design and communicate test cases which verify and validate requirements across a broad spread of electro-mechanical systems for both the development and production lifecycle phases Responsible for closure of workload packages derived from requirements analysis, management of formal Test Reports and other evidence based materials across the Test Engineering team to support the conclusions of investigations Define the design of test jigs, harnesses and software to allow execution of test cases including, where appropriate, automation. Implement data processing/ filtering software in a variety of packages to extract relevant results into databases / analysis software packages Manage the internal test facilities (test tanks, ovens, pools, lifting equipment) Liaise with external test facilities (EMC, vibration, pools, etc) Fault finding and failure analysis Documentation and presentation of results and findings. Essential Skills: HNC or Degree in a relevant engineering discipline Competent in Electrical and Electronic Engineering Previous experience in personnel supervision / management, to coach and mentor staff and manage their workload Ability to work unsupervised to tight timescales Working knowledge of Mechanical Engineering principles Working knowledge of Software principles in relation to products - embedded and associated tool chains Competent and able to use Microsoft Office to a high level Experienced and high level competence with National Instruments LabView and TestStand software tool chains within a test and measurement environment Experienced with creating / modifying software scripts / programs e.g. Python, Visual Basic, C, C++, etc. 3 years in a test focused role, or within test equipment development Proven experience in data capture and analysis Expert in the Verification & Validation processes and associated tools and techniques Proven experience working on multi-disciplinary systems (electrical, mechanical, software) Excellent knowledge of test equipment and platforms Data capture - logging Create high quality test reports Innovative and creative mind-set with technical awareness Excellent communicator: both written and verbal Enthusiasm, drive and personality! Desirable: Degree in Electrical and Electronic Engineering Formal qualification in Mechanical Engineering and/or Software National Instruments certified developer Experienced with working with system engineering / project management tools - EA / DOORS / etc. Experience in the offshore and/or subsea industry Knowledge of product certification, best-practice and industry standards Knowledge of compliance standards and certification (CE / DNV) Expert / advanced user of Microsoft Excel. Experience with data archiving / controlled repositories management Previous experience in a customer-facing role By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Jul 11, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: Join us in creating the most innovative robotic technology for the harshest environment in the deepest oceans and most turbulent waters. We lead the world with the most advanced engineering, electronics and software systems for pioneering electric underwater technology. We don't just create products - we are revolutionising the underwater world. So come and be part of an innovative and agile team that is dedicated to smart and inspired technology that is rapidly changing the future of underwater robotics. This is a new role onsite at our Fareham Campus. Role to engineer test solutions for electro-mechanical products to ensure systems are thoroughly exercised to satisfy product requirements. With a wide ranging remit to manage and execute the full lifecycle of test engineering, from definition of test-cases through development of test tools to the execution of testing. As such it will suit someone with a broad spread of engineering knowledge, imagination and drive Key accountabilities and responsibilities: Lead Test Engineer within the department, to be the guide and support resource for the general Test Engineers Line manager for Test Engineering group - manage out workload within the Test Engineering team and external 3rd parties as required Analyse Master / Systems / Sub-System requirements and conformance specifications to derive test requirements Plan, design and communicate test cases which verify and validate requirements across a broad spread of electro-mechanical systems for both the development and production lifecycle phases Responsible for closure of workload packages derived from requirements analysis, management of formal Test Reports and other evidence based materials across the Test Engineering team to support the conclusions of investigations Define the design of test jigs, harnesses and software to allow execution of test cases including, where appropriate, automation. Implement data processing/ filtering software in a variety of packages to extract relevant results into databases / analysis software packages Manage the internal test facilities (test tanks, ovens, pools, lifting equipment) Liaise with external test facilities (EMC, vibration, pools, etc) Fault finding and failure analysis Documentation and presentation of results and findings. Essential Skills: HNC or Degree in a relevant engineering discipline Competent in Electrical and Electronic Engineering Previous experience in personnel supervision / management, to coach and mentor staff and manage their workload Ability to work unsupervised to tight timescales Working knowledge of Mechanical Engineering principles Working knowledge of Software principles in relation to products - embedded and associated tool chains Competent and able to use Microsoft Office to a high level Experienced and high level competence with National Instruments LabView and TestStand software tool chains within a test and measurement environment Experienced with creating / modifying software scripts / programs e.g. Python, Visual Basic, C, C++, etc. 3 years in a test focused role, or within test equipment development Proven experience in data capture and analysis Expert in the Verification & Validation processes and associated tools and techniques Proven experience working on multi-disciplinary systems (electrical, mechanical, software) Excellent knowledge of test equipment and platforms Data capture - logging Create high quality test reports Innovative and creative mind-set with technical awareness Excellent communicator: both written and verbal Enthusiasm, drive and personality! Desirable: Degree in Electrical and Electronic Engineering Formal qualification in Mechanical Engineering and/or Software National Instruments certified developer Experienced with working with system engineering / project management tools - EA / DOORS / etc. Experience in the offshore and/or subsea industry Knowledge of product certification, best-practice and industry standards Knowledge of compliance standards and certification (CE / DNV) Expert / advanced user of Microsoft Excel. Experience with data archiving / controlled repositories management Previous experience in a customer-facing role By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
We are seeking a Marketing Procurement Manager to join our Enterprise Marketing Procurement team. Enterprise Marketing Procurement work as an integrated global team across Sky and Comcast; reporting into the Head of Marketing Procurement, who will implement the PR & Social procurement strategy with a focus on MarTech & GenAI transformation across Sky & Comcast as well as contributing to the wider Advertising category globally. Comcast Corporation is a global media and technology conglomerate that ranks as one of the world's largest telecommunications and entertainment companies. Headquartered in Philadelphia, it operates through two primary divisions: Connectivity & Platforms and Content & Experiences. The Procurement team work holistically as an Enterprise Procurement team across these businesses'. Our vision for Procurement is to deliver and secure strong supplier ecosystems to deliver business results today and in the future by: Building brilliant relationships with the business to understand business strategy & stakeholder plans; Demonstrating expert knowledge of a category's suppliers & market developments, reflected in brilliant category plans; Fairly managing suppliers & negotiating to deliver the best outcomes (leveraging our Enterprise/Regional scale & prestige); and Leveraging our global scale to deliver locally and globally as required What you'll do Category leadership & sourcing strategy: Lead the PR & Social category and sourcing strategies that improve value and ROI across Sky and Comcast. Ensure outcomes-based implementation of commercial elements of spend with agencies, promoting the highest standards of ethics and compliance. Deliver benefits through strong demand management, relationship management and contract execution Business partnering: Act as a trusted partner to the global marketing teams supporting the evolution of Sky & Comcast's marketing transformation across their portfolio. Bring an understanding of marketing, digital and technology to inform decisions and enable effective collaboration Market intelligence: Build and maintain a strong understanding of the agency and partner ecosystem, GenAI innovation and emerging technologies. Provide external benchmarks and market insight to inform strategy and drive value. What you'll bring Essential criteria: Category Management & Subject Expertise: Marketing, digital and MarTech/GenAI experience. Commercial experience is essential for this role Desire to Succeed: A curious, diligent and forward thinking highly motivated individual, keen to develop knowledge in the new technologies and advancements in this space for the future and become a recognised expert within the Marketing and Media Procurement team Negotiation Skills: Confident leading and supporting negotiations on complex deals covering the elements of commercial, services, and contract terms across Sky & Comcast Team player: Demonstrated ability to partner cross-functionally, influence senior stakeholders, and operate effectively in transformation contexts characterised by ambiguity and pace Results-focused: Be solution driven and agile to achieve the best value for business Desirable skills and experience: Procurement experience preferable Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the ofice per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Jul 11, 2026
Full time
We are seeking a Marketing Procurement Manager to join our Enterprise Marketing Procurement team. Enterprise Marketing Procurement work as an integrated global team across Sky and Comcast; reporting into the Head of Marketing Procurement, who will implement the PR & Social procurement strategy with a focus on MarTech & GenAI transformation across Sky & Comcast as well as contributing to the wider Advertising category globally. Comcast Corporation is a global media and technology conglomerate that ranks as one of the world's largest telecommunications and entertainment companies. Headquartered in Philadelphia, it operates through two primary divisions: Connectivity & Platforms and Content & Experiences. The Procurement team work holistically as an Enterprise Procurement team across these businesses'. Our vision for Procurement is to deliver and secure strong supplier ecosystems to deliver business results today and in the future by: Building brilliant relationships with the business to understand business strategy & stakeholder plans; Demonstrating expert knowledge of a category's suppliers & market developments, reflected in brilliant category plans; Fairly managing suppliers & negotiating to deliver the best outcomes (leveraging our Enterprise/Regional scale & prestige); and Leveraging our global scale to deliver locally and globally as required What you'll do Category leadership & sourcing strategy: Lead the PR & Social category and sourcing strategies that improve value and ROI across Sky and Comcast. Ensure outcomes-based implementation of commercial elements of spend with agencies, promoting the highest standards of ethics and compliance. Deliver benefits through strong demand management, relationship management and contract execution Business partnering: Act as a trusted partner to the global marketing teams supporting the evolution of Sky & Comcast's marketing transformation across their portfolio. Bring an understanding of marketing, digital and technology to inform decisions and enable effective collaboration Market intelligence: Build and maintain a strong understanding of the agency and partner ecosystem, GenAI innovation and emerging technologies. Provide external benchmarks and market insight to inform strategy and drive value. What you'll bring Essential criteria: Category Management & Subject Expertise: Marketing, digital and MarTech/GenAI experience. Commercial experience is essential for this role Desire to Succeed: A curious, diligent and forward thinking highly motivated individual, keen to develop knowledge in the new technologies and advancements in this space for the future and become a recognised expert within the Marketing and Media Procurement team Negotiation Skills: Confident leading and supporting negotiations on complex deals covering the elements of commercial, services, and contract terms across Sky & Comcast Team player: Demonstrated ability to partner cross-functionally, influence senior stakeholders, and operate effectively in transformation contexts characterised by ambiguity and pace Results-focused: Be solution driven and agile to achieve the best value for business Desirable skills and experience: Procurement experience preferable Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the ofice per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 11, 2026
Full time
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Our client, a design and manufacturer of critical, high-performance components for aerospace and defence is recruiting for an International Trade Compliance Officer, to be based at offices local to Maidenhead, Berkshire. On Offer: An opportunity to join a British owned leading design and manufacturing specialist for the Aerospace industry Salary up to £50K DOE Hybrid working (4 days on-site, 1 day from home) Private Medical 25 days annual leave 8% Employer Pension Contribution Main Purpose of the International Trade Compliance Officer: Reporting to the ITC Manager, the ITC Officer will be required to interact with internal and external stakeholders and be a point of contact for any employee with any trade controls compliance issues or queries. You will support the ITC Manager and Senior ITC Officer where required with relevant import and export activity. Duties & Responsibilities of the International Trade Compliance Officer: Maintain export classifications within the erp system Updating the erp system with export information required on sales orders including export licence selection and clearing orders for export to meet revenue forecast Screening Suppliers and Customers Communication and discussion with Chamber of Commerce re carnets and certificates of origin Understanding and ensuring compliance with UK Export Legislation. Support ECJU/HMRC audits and compliance visits, ensuring adequate preparation Compliance with US International Traffic & Arms regulations (ITAR), Export Administration Regulations (EAR) and Dual Use regulations Providing expert guidance to purchasing, engineering, projects, commercial and other functions to ensure compliance with and an understanding of US ITAR, EAR and End Use requirements and other US requirements and ensure 'ease of use' for non-experts. Maintain registers for import and exports, ensuring relevant paperwork (internal and external is held pending audit Advise and communicate with various departments on export issues from the earliest commercial stage through the project lifecycle. To be Considered for the International Trade Compliance Officer: Experience working within the Defence/Aerospace Industry A good understanding of UK import and export requirements for military products and a good basic understanding of US ITAR and EAR regulations including their impact in the UK The ability regularly to contribute to the development of new concepts, techniques, and standards and will be considered as a focal point onsite for all aspects of UK and US Export regulations Must be able to perform in a customer focussed business environment, cope with competing priorities without significant direction and must be able to work to and achieve set objectives and targets as required by the business Ideally have some commercial experience/background as well as Trade Compliance or otherwise be able to demonstrate an understanding of how to deliver the role of Trade Compliance within a business focussed environment For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Jul 11, 2026
Full time
Our client, a design and manufacturer of critical, high-performance components for aerospace and defence is recruiting for an International Trade Compliance Officer, to be based at offices local to Maidenhead, Berkshire. On Offer: An opportunity to join a British owned leading design and manufacturing specialist for the Aerospace industry Salary up to £50K DOE Hybrid working (4 days on-site, 1 day from home) Private Medical 25 days annual leave 8% Employer Pension Contribution Main Purpose of the International Trade Compliance Officer: Reporting to the ITC Manager, the ITC Officer will be required to interact with internal and external stakeholders and be a point of contact for any employee with any trade controls compliance issues or queries. You will support the ITC Manager and Senior ITC Officer where required with relevant import and export activity. Duties & Responsibilities of the International Trade Compliance Officer: Maintain export classifications within the erp system Updating the erp system with export information required on sales orders including export licence selection and clearing orders for export to meet revenue forecast Screening Suppliers and Customers Communication and discussion with Chamber of Commerce re carnets and certificates of origin Understanding and ensuring compliance with UK Export Legislation. Support ECJU/HMRC audits and compliance visits, ensuring adequate preparation Compliance with US International Traffic & Arms regulations (ITAR), Export Administration Regulations (EAR) and Dual Use regulations Providing expert guidance to purchasing, engineering, projects, commercial and other functions to ensure compliance with and an understanding of US ITAR, EAR and End Use requirements and other US requirements and ensure 'ease of use' for non-experts. Maintain registers for import and exports, ensuring relevant paperwork (internal and external is held pending audit Advise and communicate with various departments on export issues from the earliest commercial stage through the project lifecycle. To be Considered for the International Trade Compliance Officer: Experience working within the Defence/Aerospace Industry A good understanding of UK import and export requirements for military products and a good basic understanding of US ITAR and EAR regulations including their impact in the UK The ability regularly to contribute to the development of new concepts, techniques, and standards and will be considered as a focal point onsite for all aspects of UK and US Export regulations Must be able to perform in a customer focussed business environment, cope with competing priorities without significant direction and must be able to work to and achieve set objectives and targets as required by the business Ideally have some commercial experience/background as well as Trade Compliance or otherwise be able to demonstrate an understanding of how to deliver the role of Trade Compliance within a business focussed environment For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Location: Riverside, Middlesbrough Salary: Competitive DOE Reporting to: Head of Technical About Us At The Compleat Food Group, we're passionate about delivering great quality food that people love. With a strong focus on innovation, quality, and customer satisfaction, we pride ourselves on maintaining the highest standards across all our sites.We are looking for a Site Technical Manager to join our Riverside site in Middlesbrough, playing a key role in ensuring food safety, compliance, and technical excellence. The Role As Site Technical Manager, you will lead the site's technical function, ensuring full compliance with all internal, legal, and customer standards. Acting as the main point of contact for customers, auditors, and regulatory bodies, you will drive a culture of continuous improvement across the site. Key Responsibilities Lead all external site audits, including customer, third-party, and EHO visits Manage, coach, and develop the site Technical team Act as HACCP Team Leader, ensuring protocols are effectively implemented Own and deliver the site's internal audit programme, ensuring timely closure of non-conformances Manage customer portals, alerts, and communications in collaboration with the central Technical team Act as the key contact for all customer technical and compliance matters Ensure all products are manufactured to specification and under safe, hygienic conditions Lead investigations into out-of-specification results (microbiology, ATP, chemistry) and implement corrective actions Manage compliance of raw materials and certifications (e.g. Palm Oil, Soya, MSC, Red Tractor, packaging) Maintain and update site policies, procedures, and risk assessments (including allergens and dietary requirements) Oversee service providers (e.g. laundry) to ensure compliance with site standards Support wider site teams and drive continuous improvement across operations About You We are seeking an experienced and proactive Technical professional with a background in food manufacturing. You will have: HACCP Level 3 or 4 (essential) Strong knowledge of retailer standards and food safety legislation Proven experience managing audits and leading technical teams Excellent communication and stakeholder management skills Strong organisational skills and attention to detail Good IT and data management capability Understanding of supplier and raw material compliance A flexible, hands-on approach with the ability to work independently and collaboratively Why Join Us? Join a growing and innovative food group Take ownership of the technical agenda at site level Work in a collaborative and supportive environment Competitive salary and career development opportunities Benefits to Include: 33 Days annual leave 2 Employee Volunteering Days per year Online and High-street retailer discount scheme Employee well-being and community support groups Informal and Formal training opportunities with personalised online LMS platform Charity Initiatives and Team events 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support) Physical Wellbeing Benefits - Free on demand exercise hub and various gym discounts. Online Wellbeing benefits Free Financial wellbeing - mortgage calculators, budget tools, financial aid tools Holiday Discounts via Online Retail Discount The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive. We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That's why we're committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do. Recruitment Agencies We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions.Apply now and help shape the future of food with The Compleat Food Group.REF-
Jul 11, 2026
Full time
Location: Riverside, Middlesbrough Salary: Competitive DOE Reporting to: Head of Technical About Us At The Compleat Food Group, we're passionate about delivering great quality food that people love. With a strong focus on innovation, quality, and customer satisfaction, we pride ourselves on maintaining the highest standards across all our sites.We are looking for a Site Technical Manager to join our Riverside site in Middlesbrough, playing a key role in ensuring food safety, compliance, and technical excellence. The Role As Site Technical Manager, you will lead the site's technical function, ensuring full compliance with all internal, legal, and customer standards. Acting as the main point of contact for customers, auditors, and regulatory bodies, you will drive a culture of continuous improvement across the site. Key Responsibilities Lead all external site audits, including customer, third-party, and EHO visits Manage, coach, and develop the site Technical team Act as HACCP Team Leader, ensuring protocols are effectively implemented Own and deliver the site's internal audit programme, ensuring timely closure of non-conformances Manage customer portals, alerts, and communications in collaboration with the central Technical team Act as the key contact for all customer technical and compliance matters Ensure all products are manufactured to specification and under safe, hygienic conditions Lead investigations into out-of-specification results (microbiology, ATP, chemistry) and implement corrective actions Manage compliance of raw materials and certifications (e.g. Palm Oil, Soya, MSC, Red Tractor, packaging) Maintain and update site policies, procedures, and risk assessments (including allergens and dietary requirements) Oversee service providers (e.g. laundry) to ensure compliance with site standards Support wider site teams and drive continuous improvement across operations About You We are seeking an experienced and proactive Technical professional with a background in food manufacturing. You will have: HACCP Level 3 or 4 (essential) Strong knowledge of retailer standards and food safety legislation Proven experience managing audits and leading technical teams Excellent communication and stakeholder management skills Strong organisational skills and attention to detail Good IT and data management capability Understanding of supplier and raw material compliance A flexible, hands-on approach with the ability to work independently and collaboratively Why Join Us? Join a growing and innovative food group Take ownership of the technical agenda at site level Work in a collaborative and supportive environment Competitive salary and career development opportunities Benefits to Include: 33 Days annual leave 2 Employee Volunteering Days per year Online and High-street retailer discount scheme Employee well-being and community support groups Informal and Formal training opportunities with personalised online LMS platform Charity Initiatives and Team events 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support) Physical Wellbeing Benefits - Free on demand exercise hub and various gym discounts. Online Wellbeing benefits Free Financial wellbeing - mortgage calculators, budget tools, financial aid tools Holiday Discounts via Online Retail Discount The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive. We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That's why we're committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do. Recruitment Agencies We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions.Apply now and help shape the future of food with The Compleat Food Group.REF-
We have partnered with an ambitious, tax technology start-up that is solving one of the accountancy profession's most complex challenges, encoding dense legislation into structured, executable rules to automate expert decision-making at scale. Having secured initial seed funding and with a live accounting platform integration already driving revenue, they are now looking for a Head of Product to drive the roadmap from zero to one. This is not a corporate strategy role with layers of bureaucracy. It is a rare chance to step in as a founding product operator, working hand-in-glove with the founders and a newly appointed Founding Product Designer to build a disruptive B2B platform from its early foundations. The Role As the Head of Product, you will take complete day-to-day ownership of the product lifecycle. You will be the vital engine that translates market needs into a clear, focused roadmap. You will spend time on the ground with accounting clients, running deep user discovery sessions, and working alongside in-house specialists to dissect complex, data-heavy workflows. Your primary mission is to translate multi-layered compliance and financial data relationships into tight, definitive product requirements and actionable user stories for the engineering team Key Responsibilities Define, manage, and prioritise the end-to-end product lifecycle, making the firm choices necessary to protect the engineering team's focus. Conduct deep research and interviews with existing clients, converting real-world observations into definitive product insights. Translate complex legal legislation and user feedback into exceptionally clear, logic-driven user stories and acceptance criteria with zero ambiguity. Partner closely with the Founding Product Designere to marry the structural what and why of the product with an intuitive user experience. Collaborate with internal domain experts to map high-stakes tax rules into robust, deterministic product workflows. What We Are Looking For You have been a primary product decision-maker at an early-stage startup, ideally as employee number 1 to 20, meaning you understand the pace and reality of building from scratch. You do not need a tax background, but you must have a proven track record of mastering highly complex systems with dense, interlocking data points, such as Fintech, Regtech, Compliance, Legaltech, or advanced ERP workflows. You are a data-driven operator who prioritises core user value over simply shipping features, and you are comfortable holding your ground with founders when product trade-offs require it. You thrive in an environment with zero hand-holding, meaning you are happy to write your own specs, run your own user research, and actively unblock your own engineers. Nice to Have Prior experience within tax, accounting, or professional services automation software. Hands-on familiarity with deterministic rule engines or advanced data logic, rather than purely probabilistic AI. Experience working with Xero, QuickBooks, or similar accounting API ecosystems. The Package This role offers fully remote working, a competitive 85,000 base salary + 50% bonus, and a meaningful equity allocation via an employee share scheme designed to ensure a significant financial reward. Ripple Recruitment is acting as an employment agency for this vacancy. My client is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Due to high volumes of interest, we can only respond to shortlisted applicants.
Jul 11, 2026
Full time
We have partnered with an ambitious, tax technology start-up that is solving one of the accountancy profession's most complex challenges, encoding dense legislation into structured, executable rules to automate expert decision-making at scale. Having secured initial seed funding and with a live accounting platform integration already driving revenue, they are now looking for a Head of Product to drive the roadmap from zero to one. This is not a corporate strategy role with layers of bureaucracy. It is a rare chance to step in as a founding product operator, working hand-in-glove with the founders and a newly appointed Founding Product Designer to build a disruptive B2B platform from its early foundations. The Role As the Head of Product, you will take complete day-to-day ownership of the product lifecycle. You will be the vital engine that translates market needs into a clear, focused roadmap. You will spend time on the ground with accounting clients, running deep user discovery sessions, and working alongside in-house specialists to dissect complex, data-heavy workflows. Your primary mission is to translate multi-layered compliance and financial data relationships into tight, definitive product requirements and actionable user stories for the engineering team Key Responsibilities Define, manage, and prioritise the end-to-end product lifecycle, making the firm choices necessary to protect the engineering team's focus. Conduct deep research and interviews with existing clients, converting real-world observations into definitive product insights. Translate complex legal legislation and user feedback into exceptionally clear, logic-driven user stories and acceptance criteria with zero ambiguity. Partner closely with the Founding Product Designere to marry the structural what and why of the product with an intuitive user experience. Collaborate with internal domain experts to map high-stakes tax rules into robust, deterministic product workflows. What We Are Looking For You have been a primary product decision-maker at an early-stage startup, ideally as employee number 1 to 20, meaning you understand the pace and reality of building from scratch. You do not need a tax background, but you must have a proven track record of mastering highly complex systems with dense, interlocking data points, such as Fintech, Regtech, Compliance, Legaltech, or advanced ERP workflows. You are a data-driven operator who prioritises core user value over simply shipping features, and you are comfortable holding your ground with founders when product trade-offs require it. You thrive in an environment with zero hand-holding, meaning you are happy to write your own specs, run your own user research, and actively unblock your own engineers. Nice to Have Prior experience within tax, accounting, or professional services automation software. Hands-on familiarity with deterministic rule engines or advanced data logic, rather than purely probabilistic AI. Experience working with Xero, QuickBooks, or similar accounting API ecosystems. The Package This role offers fully remote working, a competitive 85,000 base salary + 50% bonus, and a meaningful equity allocation via an employee share scheme designed to ensure a significant financial reward. Ripple Recruitment is acting as an employment agency for this vacancy. My client is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Due to high volumes of interest, we can only respond to shortlisted applicants.
Are you passionate about building modern data platforms, enabling powerful analytics, and unlocking the potential of Microsoft technologies and AI? Altro are looking for a Data & Microsoft Solutions Lead to play a pivotal role in shaping how data, digital workplace solutions, and AI drive value across the Group. This is a senior leadership role within our IT team, where you ll act as the design authority for enterprise data architecture, Microsoft 365 solutions, and Power Platform. You ll define how we use data, analytics, automation, and AI to improve decision-making, efficiency, and collaboration across the business. If you enjoy translating complex ideas into practical, scalable solutions and want to help build a data-driven, AI-enabled organisation, this could be the perfect opportunity for you. This is a permanent, full-time role with hybrid working (minimum of 3 days per week on-site), based at our Letchworth Garden City Head Office. What you ll be doing Shaping Strategy & Direction Define and lead our data, analytics, Microsoft platform, and AI strategy over the next 3 5 years Provide strategic input into the IT roadmap, ensuring alignment with business goals Identify high-value opportunities for AI, automation, and data-driven transformation Leading Data & Microsoft Platform Architecture Design and govern enterprise data architecture and analytics platforms Lead the direction of Microsoft 365, SharePoint Online, and Power Platform (Power BI, Power Apps, Power Automate) Ensure solutions are scalable, secure, and built on high-quality, well-governed data foundations Drive adoption of modern Azure data technologies and emerging capabilities (including AI and Microsoft Copilot) Power Platform & Analytics Leadership Define standards and governance for Power BI, semantic models, and datasets Oversee delivery of solutions supporting: Executive reporting Self-service BI Data science and AI Business process automation and digital workflows Ensure performance, lifecycle management, and security of analytics and platform assets Data Governance & Responsible AI Embed strong data governance principles, ensuring quality, transparency, and compliance (including GDPR) Define guardrails for responsible and ethical AI usage Work closely with security, legal, and risk teams to ensure safe and compliant solutions Enabling the Business Partner with stakeholders to design scalable, value-driven solutions across data, automation, and collaboration Identify opportunities to improve processes through automation, low-code solutions, and AI Support digital transformation across the organisation Leadership & Collaboration Provide technical leadership and mentoring across data, Power Platform, and SharePoint communities Define standards, documentation, and best practice Deliver knowledge-sharing sessions to build capability across IT Manage and collaborate with third-party vendors and partners What we re looking for We re looking for someone who: Has strong experience designing enterprise data architectures and Microsoft-based solutions Brings deep knowledge of the Azure data ecosystem and Power Platform Understands analytics, AI/ML, and modern data technologies Can communicate complex technical concepts clearly to non-technical stakeholders Has a collaborative, influencing style and enjoys working across teams Is passionate about building a data-driven, AI-ready organisation What we can offer you Hybrid working (minimum 3 days per week on site) Private medical cover (single cover, BUPA) 25 days holiday, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational sick pay and on-site Occupational Health Confidential 24/7 support service for you and your family Enhanced family-friendly policies Free eye tests A paid volunteering day each year Free on-site parking Long service awards Ongoing learning and development support A range of social events, including our Christmas party Retirement advice and support About Altro Altro Group is home to two leading brands: Altro , a European manufacturer of premium flooring and wall cladding systems, and Autoglym , a leading British manufacturer of vehicle care products. Family-owned since 1919, we re proud of our values and the supportive, inclusive culture we ve built. We truly care about our people and believe everyone should feel they belong. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Follow us on our Life at Altro and Life at Autoglym Instagram pages to see . Sounds like your next challenge? Apply today we d love to hear from you.
Jul 11, 2026
Full time
Are you passionate about building modern data platforms, enabling powerful analytics, and unlocking the potential of Microsoft technologies and AI? Altro are looking for a Data & Microsoft Solutions Lead to play a pivotal role in shaping how data, digital workplace solutions, and AI drive value across the Group. This is a senior leadership role within our IT team, where you ll act as the design authority for enterprise data architecture, Microsoft 365 solutions, and Power Platform. You ll define how we use data, analytics, automation, and AI to improve decision-making, efficiency, and collaboration across the business. If you enjoy translating complex ideas into practical, scalable solutions and want to help build a data-driven, AI-enabled organisation, this could be the perfect opportunity for you. This is a permanent, full-time role with hybrid working (minimum of 3 days per week on-site), based at our Letchworth Garden City Head Office. What you ll be doing Shaping Strategy & Direction Define and lead our data, analytics, Microsoft platform, and AI strategy over the next 3 5 years Provide strategic input into the IT roadmap, ensuring alignment with business goals Identify high-value opportunities for AI, automation, and data-driven transformation Leading Data & Microsoft Platform Architecture Design and govern enterprise data architecture and analytics platforms Lead the direction of Microsoft 365, SharePoint Online, and Power Platform (Power BI, Power Apps, Power Automate) Ensure solutions are scalable, secure, and built on high-quality, well-governed data foundations Drive adoption of modern Azure data technologies and emerging capabilities (including AI and Microsoft Copilot) Power Platform & Analytics Leadership Define standards and governance for Power BI, semantic models, and datasets Oversee delivery of solutions supporting: Executive reporting Self-service BI Data science and AI Business process automation and digital workflows Ensure performance, lifecycle management, and security of analytics and platform assets Data Governance & Responsible AI Embed strong data governance principles, ensuring quality, transparency, and compliance (including GDPR) Define guardrails for responsible and ethical AI usage Work closely with security, legal, and risk teams to ensure safe and compliant solutions Enabling the Business Partner with stakeholders to design scalable, value-driven solutions across data, automation, and collaboration Identify opportunities to improve processes through automation, low-code solutions, and AI Support digital transformation across the organisation Leadership & Collaboration Provide technical leadership and mentoring across data, Power Platform, and SharePoint communities Define standards, documentation, and best practice Deliver knowledge-sharing sessions to build capability across IT Manage and collaborate with third-party vendors and partners What we re looking for We re looking for someone who: Has strong experience designing enterprise data architectures and Microsoft-based solutions Brings deep knowledge of the Azure data ecosystem and Power Platform Understands analytics, AI/ML, and modern data technologies Can communicate complex technical concepts clearly to non-technical stakeholders Has a collaborative, influencing style and enjoys working across teams Is passionate about building a data-driven, AI-ready organisation What we can offer you Hybrid working (minimum 3 days per week on site) Private medical cover (single cover, BUPA) 25 days holiday, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational sick pay and on-site Occupational Health Confidential 24/7 support service for you and your family Enhanced family-friendly policies Free eye tests A paid volunteering day each year Free on-site parking Long service awards Ongoing learning and development support A range of social events, including our Christmas party Retirement advice and support About Altro Altro Group is home to two leading brands: Altro , a European manufacturer of premium flooring and wall cladding systems, and Autoglym , a leading British manufacturer of vehicle care products. Family-owned since 1919, we re proud of our values and the supportive, inclusive culture we ve built. We truly care about our people and believe everyone should feel they belong. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Follow us on our Life at Altro and Life at Autoglym Instagram pages to see . Sounds like your next challenge? Apply today we d love to hear from you.
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 11, 2026
Full time
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior Marketing Executive Salary: 44,000 - 46,000 (DOE) Location: Wakefield Job Type: Full-time or Part-time (4 days per week considered) Working Pattern: Hybrid - 4 days in office, 1 from home. Flexible start and finish times. Benefits: Pension (5%), life cover, income protection, private healthcare The Opportunity Are you a commercially minded marketing professional looking to take real ownership of a UK marketing function? We're working with a well-established, global business to find a Senior Marketing Executive who can lead integrated campaigns, drive event strategy, and shape the brand's presence across digital channels. This is a hands-on, autonomous role where you'll work closely with a collaborative UK sales team and a global Head Office. Events are central to what the business does, and we're looking for someone who is genuinely keen to deepen their event marketing expertise and make events work harder for the business. If you're driven by results, thrive on variety, and want a role where your contribution is visible and valued - this could be the one. What You'll Be Doing Campaigns & Strategy You'll plan and execute integrated marketing campaigns across digital, email, and events - owning the full cycle from brief to results. You'll manage budgets, timelines, and deliverables, tracking spend and reporting on performance to continuously improve ROI. Social Media & Paid Social You'll lead a structured social media strategy across organic and paid channels, managing campaigns on LinkedIn and Meta. A key focus will be driving event attendance and capturing leads pre- and post-event. Email Marketing Using HubSpot (or similar), you'll own end-to-end email marketing including strategy, segmentation, automation, and performance - always with GDPR compliance front of mind. Events You'll take ownership of marketing and promotion for trade shows, CPD events, webinars, and product launches. You'll manage the full event lifecycle - logistics, supplier management, and budgets - and evaluate performance and ROI post-event. Digital, Agencies & Stakeholders You'll coordinate website updates, maintain data accuracy, manage external agencies, and partner with the UK sales team to ensure marketing supports commercial objectives. What We're Looking For At least 5 years' experience in a marketing role, ideally with strong exposure to events Proven track record running paid social campaigns on LinkedIn and/or Meta with measurable results Confident using email marketing platforms (HubSpot preferred) including automation and segmentation Degree in Marketing, Communications, Business, or a related field Experience managing agencies and collaborating with head office or central teams Highly organised with the ability to manage multiple campaigns and events simultaneously Data-driven and commercially focused Self-motivated, proactive, and comfortable owning your work independently A genuine desire to grow event marketing expertise Adobe InDesign experience is a plus Full UK driving licence required, with flexibility to travel and support events The Package Salary: 44,000 - 46,000 Pension scheme (5%) Life cover Income protection Private healthcare Hybrid working - 4 days in office, 1 from home Flexible start and finish times Open to part-time (4 days per week) for the right person Interested? If this sounds like the right move for you, we'd love to hear from you. Apply now with your CV and we'll be in touch.
Jul 11, 2026
Full time
Senior Marketing Executive Salary: 44,000 - 46,000 (DOE) Location: Wakefield Job Type: Full-time or Part-time (4 days per week considered) Working Pattern: Hybrid - 4 days in office, 1 from home. Flexible start and finish times. Benefits: Pension (5%), life cover, income protection, private healthcare The Opportunity Are you a commercially minded marketing professional looking to take real ownership of a UK marketing function? We're working with a well-established, global business to find a Senior Marketing Executive who can lead integrated campaigns, drive event strategy, and shape the brand's presence across digital channels. This is a hands-on, autonomous role where you'll work closely with a collaborative UK sales team and a global Head Office. Events are central to what the business does, and we're looking for someone who is genuinely keen to deepen their event marketing expertise and make events work harder for the business. If you're driven by results, thrive on variety, and want a role where your contribution is visible and valued - this could be the one. What You'll Be Doing Campaigns & Strategy You'll plan and execute integrated marketing campaigns across digital, email, and events - owning the full cycle from brief to results. You'll manage budgets, timelines, and deliverables, tracking spend and reporting on performance to continuously improve ROI. Social Media & Paid Social You'll lead a structured social media strategy across organic and paid channels, managing campaigns on LinkedIn and Meta. A key focus will be driving event attendance and capturing leads pre- and post-event. Email Marketing Using HubSpot (or similar), you'll own end-to-end email marketing including strategy, segmentation, automation, and performance - always with GDPR compliance front of mind. Events You'll take ownership of marketing and promotion for trade shows, CPD events, webinars, and product launches. You'll manage the full event lifecycle - logistics, supplier management, and budgets - and evaluate performance and ROI post-event. Digital, Agencies & Stakeholders You'll coordinate website updates, maintain data accuracy, manage external agencies, and partner with the UK sales team to ensure marketing supports commercial objectives. What We're Looking For At least 5 years' experience in a marketing role, ideally with strong exposure to events Proven track record running paid social campaigns on LinkedIn and/or Meta with measurable results Confident using email marketing platforms (HubSpot preferred) including automation and segmentation Degree in Marketing, Communications, Business, or a related field Experience managing agencies and collaborating with head office or central teams Highly organised with the ability to manage multiple campaigns and events simultaneously Data-driven and commercially focused Self-motivated, proactive, and comfortable owning your work independently A genuine desire to grow event marketing expertise Adobe InDesign experience is a plus Full UK driving licence required, with flexibility to travel and support events The Package Salary: 44,000 - 46,000 Pension scheme (5%) Life cover Income protection Private healthcare Hybrid working - 4 days in office, 1 from home Flexible start and finish times Open to part-time (4 days per week) for the right person Interested? If this sounds like the right move for you, we'd love to hear from you. Apply now with your CV and we'll be in touch.
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 11, 2026
Full time
National Pop-Up Events Logistics FMCG Activations Operational Leadership Ready to lead the operational engine behind one of the UK's fastest-growing direct marketing businesses? Do you thrive on bringing hundreds of moving parts together, balancing logistics, people, compliance and commercial performance to deliver exceptional results? At Croci Collective , we don't organise events. We deliver high-performing sales activations at them across the US, Ireland and the US for the likes of HelloFresh, Green Chef, (url removed), The Modern Milkman, Beer 52. Every week our teams operate across multiple consumer exhibitions, retail venues and live events throughout the UK and Ireland on behalf of leading FMCG and subscription brands. Behind every successful campaign is an operational machine coordinating people, equipment, logistics, compliance and performance. We're now looking for a commercially minded Head of Operations to lead that machine. Working alongside the CEO, you'll play a key role in building scalable operational excellence while remaining close to the day-to-day delivery of a fast-moving, ambitious business. P.S. We love fun, engaging and friendly people who genuinely represent our culture. The Role at a Glance: Head of Operations Hybrid - London Based with Regular UK Event Travel (ideally 2 hours from London) £70,000 - £80,000 DOE + Up to £20,000 Performance Bonus (OTE £100,000) Plus Car Allowance / Travel Support, Potential Profit Share Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-Growth Direct Marketing & Consumer Events Business Clients: Leading Subscription, FMCG & Consumer Brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Your Background / Skills: Operations Leadership, Logistics, Pop-Up Events, Experiential Marketing, FMCG Activations, Workforce Planning, IR35 Compliance, Contractor Management, Warehouse Operations, Compliance Welcome to Croci Collective We are Croci Collective, one of the UK's fastest-growing direct marketing businesses specialising in subscription product sales through consumer exhibitions, retail activations and live events nationwide. Working with some of the UK's best-known consumer and FMCG brands, we deploy high-performing sales teams across a packed calendar of events throughout the UK and Ireland. Our success is built on exceptional operational delivery. Every week we're coordinating people, logistics, transport, accommodation, equipment and client expectations across multiple live activations. It takes strong leadership, commercial awareness and operational excellence to keep everything running smoothly. As we continue to scale, including exciting international growth plans, we're looking for a Head of Operations who can build operational excellence while remaining close to the detail that makes our business successful. Where You'll Make an Impact: This isn't a traditional corporate operations role. Likewise, this isn't an event organiser position. We're looking for someone who understands the operational challenges behind delivering multiple pop-up activations nationwide, rather than organising one-off corporate events or conferences. You'll lead the operational delivery behind multiple live campaigns running simultaneously across the UK, overseeing logistics, workforce deployment, warehouse operations, contractor compliance, transport planning and operational performance to ensure every campaign is delivered safely, efficiently and profitably. Working closely with the CEO, you'll strengthen operational processes, improve scalability and continue building the infrastructure needed to support Croci's ambitious growth plans. What Your Day Might Look Like: • Leading operational delivery across nationwide pop-up events and exhibition campaigns • Overseeing workforce planning, logistics, transport, accommodation and equipment movement • Managing operational activity across multiple concurrent live events and activations • Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space. • Leading freelance workforce planning, deployment and contractor management • Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement • Monitoring Health & Safety, operational risk and compliance across field activities • Managing relationships with venues, organisers, suppliers and client stakeholders • Developing scalable SOPs, workflows and operational processes • Driving KPI reporting, operational performance and continuous improvement initiatives • Supporting operational budgeting, campaign profitability and cost control • Coaching, mentoring and developing Operational Managers and wider teams • Acting as the senior escalation point for operational challenges and client delivery • Championing systems, automation and operational improvements • Supporting future UK growth and international expansion initiatives About You: You'll probably come from a business where operational logistics are critical to successful delivery. Perhaps you've worked within field marketing, retail activation, experiential marketing, consumer events, exhibition services, FMCG or another operationally complex environment involving multiple concurrent sites and large field-based teams. You'll likely bring: • Proven experience leading complex operational functions within fast-paced environments • Strong experience managing logistics across multiple live projects, campaigns or field operations • Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance • Knowledge of warehouse, transport or field logistics operations • Strong commercial awareness with experience managing operational budgets and performance • Excellent organisational skills with the ability to prioritise multiple moving parts • Experience leading managers and building high-performing operational teams • Strong stakeholder management and relationship-building skills • A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed • The ability to balance operational delivery with longer-term business improvement Ideal Backgrounds May Include: • Field Marketing • Experiential Marketing • Retail Activations • Consumer Brand Activations • FMCG Operations • Exhibition Services • Promotional Staffing • Event Logistics • Multi-Site Operations • Field Operations Why Join Croci Collective? • Become a key member of the senior leadership team • Work directly alongside the CEO with genuine influence over the future of the business • Lead operational delivery for nationally recognised consumer brands • Help shape the operational infrastructure of a rapidly scaling business • Fast-paced, entrepreneurial culture where good ideas become reality quickly • Performance bonus with realistic OTE of £100,000 • Long-term progression and potential profit share opportunity • High levels of autonomy, ownership and variety If you're an operational leader who enjoys solving complex logistical challenges, leading people and building scalable operational excellence, we'd love to hear from you. Apply today and help shape the next chapter of Croci Collective's growth journey. Your Experience / Background / Previous Roles May Include: Head of Operations, Operations Manager, Senior Operations Manager, Regional Operations Manager, Field Operations Manager, Event Operations Manager, Experiential Operations Manager, Logistics Manager, Operations Director, Field Marketing Operations Manager, Activation Operations Manager, Workforce Operations Manager Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior Conveyancing Executive Employment Type: Full-Time, Permanent Location: Leatherhead Salary Guide: £30,000 - £48,000 (Depending on Experience) Join our Residential Property team and contribute to providing outstanding client service through expert, clear advice and assistance. We are looking for a Senior Conveyancing Executive who is proactive, client-focused, and thrives in a supportive and engaging work environment. This role is crucial for overseeing the administrative and supervisory aspects of our conveyancing processes. Day-to-Day of the Role: Manage and oversee the full administrative lifecycle of conveyancing files, including file opening, AML checks, document preparation, and post-completion registrations. Act as a senior point of contact for internal queries on conveyancing processes and procedural issues. Provide high-level administrative support to fee earners, including drafting documents and organising client bundles. Supervise and mentor junior property assistants and administrators, ensuring work is carried out efficiently and in accordance with firm standards. Liaise directly with clients, agents, solicitors, lenders, and third parties, ensuring communication is prompt and professional. Lead on post-completion formalities such as submitting SDLT returns and lodging applications at HM Land Registry. Monitor key dates and critical deadlines for transactions, ensuring appropriate follow-up and escalation. Coordinate the team's compliance with regulatory requirements, including AML, GDPR, and internal risk management policies. Review and improve internal procedures and workflows to optimise efficiency and reduce risk. Manage document production and ensure consistency across the team. Support the department's business development and client relationship initiatives. Assist in maintaining and improving the team's use of the firm's Case Management System and other digital tools. Attend to clients and agents in a professional and friendly manner, maintaining the firm's standards for client care. Required Skills & Qualifications: Legal background with specific and solid experience in Residential Property. Extensive understanding of conveyancing procedures, administration, and regulatory requirements. Strong leadership and mentoring skills. Highly organised, detail-oriented, and proactive. Excellent written and verbal communication skills, with a professional client-facing manner. Advanced IT skills in relevant packages. Ability to prioritise, manage competing deadlines, and work under pressure. Commitment to delivering high-quality client service and supporting wider team performance. Benefits: Competitive salary and financial benefits. Health and Wellbeing support. Work Life Enrichment options for a balanced lifestyle. Learning and Development opportunities tailored to help you grow professionally. To apply for this Senior Conveyancing Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role to Mark Watts at reed, your local specialist legal Recruiter.
Jul 11, 2026
Full time
Senior Conveyancing Executive Employment Type: Full-Time, Permanent Location: Leatherhead Salary Guide: £30,000 - £48,000 (Depending on Experience) Join our Residential Property team and contribute to providing outstanding client service through expert, clear advice and assistance. We are looking for a Senior Conveyancing Executive who is proactive, client-focused, and thrives in a supportive and engaging work environment. This role is crucial for overseeing the administrative and supervisory aspects of our conveyancing processes. Day-to-Day of the Role: Manage and oversee the full administrative lifecycle of conveyancing files, including file opening, AML checks, document preparation, and post-completion registrations. Act as a senior point of contact for internal queries on conveyancing processes and procedural issues. Provide high-level administrative support to fee earners, including drafting documents and organising client bundles. Supervise and mentor junior property assistants and administrators, ensuring work is carried out efficiently and in accordance with firm standards. Liaise directly with clients, agents, solicitors, lenders, and third parties, ensuring communication is prompt and professional. Lead on post-completion formalities such as submitting SDLT returns and lodging applications at HM Land Registry. Monitor key dates and critical deadlines for transactions, ensuring appropriate follow-up and escalation. Coordinate the team's compliance with regulatory requirements, including AML, GDPR, and internal risk management policies. Review and improve internal procedures and workflows to optimise efficiency and reduce risk. Manage document production and ensure consistency across the team. Support the department's business development and client relationship initiatives. Assist in maintaining and improving the team's use of the firm's Case Management System and other digital tools. Attend to clients and agents in a professional and friendly manner, maintaining the firm's standards for client care. Required Skills & Qualifications: Legal background with specific and solid experience in Residential Property. Extensive understanding of conveyancing procedures, administration, and regulatory requirements. Strong leadership and mentoring skills. Highly organised, detail-oriented, and proactive. Excellent written and verbal communication skills, with a professional client-facing manner. Advanced IT skills in relevant packages. Ability to prioritise, manage competing deadlines, and work under pressure. Commitment to delivering high-quality client service and supporting wider team performance. Benefits: Competitive salary and financial benefits. Health and Wellbeing support. Work Life Enrichment options for a balanced lifestyle. Learning and Development opportunities tailored to help you grow professionally. To apply for this Senior Conveyancing Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role to Mark Watts at reed, your local specialist legal Recruiter.
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Jul 11, 2026
Full time
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution