Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal business processes. Responsible for the issue of customer price lists following relevant information from Business Development Managers. Ensuring that the price lists held in the company accounting system are accurate and up to date. Maintain and update sales ready reckoners, reviewing updates with Commercial Manager. Responsible for effective credit control processes and procedures, achieving targets for the payment of customer invoices. Processing customer receipts through the finance system and highlighting any customers who will fall outside of credit insurance terms. Assist with reflective and traffic related stock, assisting with the maintenance of minimum and maximum stock levels, contributing to the accurate forecasting of stock levels and escalating potential issues with regards to obsolete or overstock where appropriate. Liaise with Materials Manager to ensure customer delivery timescales and customer expectations are met. Providing regular communication with internal and external customers. Co-ordination of employee credit card and cash expenses, including mileage records and repayments. Produce spreadsheets and reports for analysis as required, including but not limited to; daily sales report, monthly sales report, monthly stock min/max report, customer sales and volumes reports. Assist with company Health and Safety requirements. Assist with company ISO9001 and ISO14001 requirements. Skills & experience required of the Customer Service & Sales Executive role: General customer service and office administration experience. Good oral and written communication skills Excellent organisational skills Ability to work under pressure and own initiative Ability to use Microsoft Office with a high level of skill on Excel Produce work with a high level of accuracy, paying attention to detail Positive commitment to providing a quality service Excellent customer care skills Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Apr 24, 2026
Full time
Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal business processes. Responsible for the issue of customer price lists following relevant information from Business Development Managers. Ensuring that the price lists held in the company accounting system are accurate and up to date. Maintain and update sales ready reckoners, reviewing updates with Commercial Manager. Responsible for effective credit control processes and procedures, achieving targets for the payment of customer invoices. Processing customer receipts through the finance system and highlighting any customers who will fall outside of credit insurance terms. Assist with reflective and traffic related stock, assisting with the maintenance of minimum and maximum stock levels, contributing to the accurate forecasting of stock levels and escalating potential issues with regards to obsolete or overstock where appropriate. Liaise with Materials Manager to ensure customer delivery timescales and customer expectations are met. Providing regular communication with internal and external customers. Co-ordination of employee credit card and cash expenses, including mileage records and repayments. Produce spreadsheets and reports for analysis as required, including but not limited to; daily sales report, monthly sales report, monthly stock min/max report, customer sales and volumes reports. Assist with company Health and Safety requirements. Assist with company ISO9001 and ISO14001 requirements. Skills & experience required of the Customer Service & Sales Executive role: General customer service and office administration experience. Good oral and written communication skills Excellent organisational skills Ability to work under pressure and own initiative Ability to use Microsoft Office with a high level of skill on Excel Produce work with a high level of accuracy, paying attention to detail Positive commitment to providing a quality service Excellent customer care skills Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Interim Director of Finance & Resources (Charity Sector) Location: Greater Manchester/Lancashire/Cheshire Contract: Interim (3-6 months) Day Rate: £500 per day (inside IR35 via umbrella company) Start: ASAP We are working in partnership with a purpose driven charity to appoint an experienced Interim Director of Finance & Resources. This is a key leadership role at a pivotal time for the organisation, with a strong focus on strengthening systems, infrastructure, and operational effectiveness. The Opportunity Reporting to the CEO and working closely with the Board and senior leadership team, the successful candidate will take ownership of finance, IT, governance, and operational resources. A central aspect of the role will be reviewing, improving, and integrating systems to support organisational performance and future growth. This is an ideal opportunity for an interim Finance Director who can quickly assess current arrangements, bring structure and clarity, and implement scalable, efficient solutions. Key Responsibilities Provide strategic financial leadership, ensuring robust financial planning, management, and control Lead the review and optimisation of finance and operational systems, including finance platforms, CRM, and reporting tools Drive systems integration and process improvement across the organisation Oversee budgeting, forecasting, and financial reporting Capex spend Strengthen governance, compliance, and risk management frameworks Lead and support teams across finance, IT, HR, and operations Partner with the CEO and Board to support strategic decision-making Enhance management information through improved data and reporting systems Candidate Profile Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience operating at Finance Director level - Finance Director coupled with other business lines Strong track record of systems improvement and implementation across finance and operations Ability to quickly diagnose challenges and deliver practical, effective solutions Experience within the Charity/Not for Profit sector is highly desirable Strong stakeholder engagement skills, with the ability to communicate effectively at all levels Hands-on approach combined with strategic oversight
Apr 24, 2026
Seasonal
Interim Director of Finance & Resources (Charity Sector) Location: Greater Manchester/Lancashire/Cheshire Contract: Interim (3-6 months) Day Rate: £500 per day (inside IR35 via umbrella company) Start: ASAP We are working in partnership with a purpose driven charity to appoint an experienced Interim Director of Finance & Resources. This is a key leadership role at a pivotal time for the organisation, with a strong focus on strengthening systems, infrastructure, and operational effectiveness. The Opportunity Reporting to the CEO and working closely with the Board and senior leadership team, the successful candidate will take ownership of finance, IT, governance, and operational resources. A central aspect of the role will be reviewing, improving, and integrating systems to support organisational performance and future growth. This is an ideal opportunity for an interim Finance Director who can quickly assess current arrangements, bring structure and clarity, and implement scalable, efficient solutions. Key Responsibilities Provide strategic financial leadership, ensuring robust financial planning, management, and control Lead the review and optimisation of finance and operational systems, including finance platforms, CRM, and reporting tools Drive systems integration and process improvement across the organisation Oversee budgeting, forecasting, and financial reporting Capex spend Strengthen governance, compliance, and risk management frameworks Lead and support teams across finance, IT, HR, and operations Partner with the CEO and Board to support strategic decision-making Enhance management information through improved data and reporting systems Candidate Profile Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience operating at Finance Director level - Finance Director coupled with other business lines Strong track record of systems improvement and implementation across finance and operations Ability to quickly diagnose challenges and deliver practical, effective solutions Experience within the Charity/Not for Profit sector is highly desirable Strong stakeholder engagement skills, with the ability to communicate effectively at all levels Hands-on approach combined with strategic oversight
MediCinema is a unique and pioneering charity working at the heart of NHS hospitals to improve the wellbeing of patients, families and carers through the transformative power of cinema. For 25 years, we have brought the magic of film to people experiencing some of the most difficult moments of their lives-helping to reduce pain, anxiety, stress and loneliness, and offering a vital sense of normality, connection and hope. Operating fully accessible cinemas built inside hospital environments, our state-of-the-art spaces accommodate hospital beds, wheelchairs, and essential medical equipment, ensuring a safe and supportive experience for patients of all ages and backgrounds. Thanks to strong partnerships with major film studios and distributors, we screen the latest releases every week, free of charge, for thousands of patients across the UK. MediCinema's national footprint continues to grow, with cinemas across the UK, including London, Newcastle, Glasgow, Newport and Liverpool. Recognised with BAFTA's Outstanding British Contribution to Cinema Award in 2025, we are now entering an exciting phase of strategic expansion-aiming to establish a MediCinema in every NHS region across the UK. To ensure our growth is supported, we are seeking a values-driven Director of Finance and Business Operations to join our senior leadership team at a pivotal moment in our growth. Director of Finance and Business Operations MediCinema London Bridge (3 days per week) + Hybrid working Up to £72,000 The role Reporting to the CEO, this new role will ensure MediCinema's financial strength, operational excellence and people-centred culture as we consolidate our recent growth and proceed with our plans for more sites across the UK. You will lead finance, HR and organisational operations, overseeing systems, compliance and high-quality corporate services that support our national expansion. From financial planning and audit, to overseeing IT and digital development, to ensuring a solid HR strategy and people practices, you will ensure the infrastructure behind our therapeutic services remains robust, efficient and future-ready. A hands-on leader (supported by external experts), you will bring clarity, rigour and creativity to a purpose-led charity striving to improve patient experiences across the NHS. About you We are seeking a collaborative, ambitious and hands-on leader with: Solid experience overseeing finance functions, budgeting, forecasting and statutory reporting A strong understanding of HR, operations, compliance and governance in small or growing organisations Excellent project management skills and a proactive, solutions-focused approach The ability to build supportive, trusting relationships across a small, dedicated team and with external advisors A deep connection to MediCinema's mission and values: Care, Connect, Create Experience in the charity, health or social impact sectors, as well as an accounting qualification, are desirable but not essential. How to Apply If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie via email with a copy of your CV: Recruitment Timetable Deadline for applications: Sunday 10th May 2026. Interviews with Prospectus: 15-21st May 2026. Engagement sessions with senior leadership team: 29th May 2026. Interviews with MediCinema: Week commencing 1st June 2026.
Apr 24, 2026
Full time
MediCinema is a unique and pioneering charity working at the heart of NHS hospitals to improve the wellbeing of patients, families and carers through the transformative power of cinema. For 25 years, we have brought the magic of film to people experiencing some of the most difficult moments of their lives-helping to reduce pain, anxiety, stress and loneliness, and offering a vital sense of normality, connection and hope. Operating fully accessible cinemas built inside hospital environments, our state-of-the-art spaces accommodate hospital beds, wheelchairs, and essential medical equipment, ensuring a safe and supportive experience for patients of all ages and backgrounds. Thanks to strong partnerships with major film studios and distributors, we screen the latest releases every week, free of charge, for thousands of patients across the UK. MediCinema's national footprint continues to grow, with cinemas across the UK, including London, Newcastle, Glasgow, Newport and Liverpool. Recognised with BAFTA's Outstanding British Contribution to Cinema Award in 2025, we are now entering an exciting phase of strategic expansion-aiming to establish a MediCinema in every NHS region across the UK. To ensure our growth is supported, we are seeking a values-driven Director of Finance and Business Operations to join our senior leadership team at a pivotal moment in our growth. Director of Finance and Business Operations MediCinema London Bridge (3 days per week) + Hybrid working Up to £72,000 The role Reporting to the CEO, this new role will ensure MediCinema's financial strength, operational excellence and people-centred culture as we consolidate our recent growth and proceed with our plans for more sites across the UK. You will lead finance, HR and organisational operations, overseeing systems, compliance and high-quality corporate services that support our national expansion. From financial planning and audit, to overseeing IT and digital development, to ensuring a solid HR strategy and people practices, you will ensure the infrastructure behind our therapeutic services remains robust, efficient and future-ready. A hands-on leader (supported by external experts), you will bring clarity, rigour and creativity to a purpose-led charity striving to improve patient experiences across the NHS. About you We are seeking a collaborative, ambitious and hands-on leader with: Solid experience overseeing finance functions, budgeting, forecasting and statutory reporting A strong understanding of HR, operations, compliance and governance in small or growing organisations Excellent project management skills and a proactive, solutions-focused approach The ability to build supportive, trusting relationships across a small, dedicated team and with external advisors A deep connection to MediCinema's mission and values: Care, Connect, Create Experience in the charity, health or social impact sectors, as well as an accounting qualification, are desirable but not essential. How to Apply If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie via email with a copy of your CV: Recruitment Timetable Deadline for applications: Sunday 10th May 2026. Interviews with Prospectus: 15-21st May 2026. Engagement sessions with senior leadership team: 29th May 2026. Interviews with MediCinema: Week commencing 1st June 2026.
To provide operational financial advice to all levels of the organisation to inform decision making, by recognising the services delivered and the framework in which the business operates. To provide leadership to the operational finance business partnering team. To develop and manage the production of the monthly management accounts, and business partnering packs for all entities within the organisation, including analysis and explanation of variance to budget, cashflows with accurate and timely forecasting and preparation of SMT & Board papers and presentations as required. Successfully lead and manage the production and reporting of annual budgets, reconciling to 40 year plan. Prepare and inform Executive and Board papers and presentations as required. Responsible for the review of payroll costs and reporting of performance data monthly with Heads of Departments. Work closely with the People Services Team to support the monthly payroll checking process, ensuring monthly reconciliations are complete to a satisfactory standard. Responsible for ensuring the planning of work collaboratively and seamlessly with budget holders/senior leadership and heads of service ensuring that all finances are explained and understood. Provide financial training and guidance to budget holders. Identifying opportunities for income generation and identifying key trends and issues affecting financial performance. Providing pro-active, future focused decision support to Directorates, using financial analysis to facilitate change in either new ways of working or delivery mechanisms to ensure the required outcomes are achieved. Responsible for driving improvement within finance systems and processes, driving automation in reporting and efficiency within Finance Business Partnering function. Leading, inspiring, managing and developing the operational business partnering team with clear objectives, providing direction and coaching to support their personal development. Promote a Finance Business Partnering ethos across the organisation. Setting and revising financial policies and guidance to ensure the highest standards of accuracy and compliance are achieved. Responsible for the development and maintenance of bespoke finance reports through chosen reporting software, ensuring all data is processed securely in line with Information Governance policies and procedures. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 24, 2026
Full time
To provide operational financial advice to all levels of the organisation to inform decision making, by recognising the services delivered and the framework in which the business operates. To provide leadership to the operational finance business partnering team. To develop and manage the production of the monthly management accounts, and business partnering packs for all entities within the organisation, including analysis and explanation of variance to budget, cashflows with accurate and timely forecasting and preparation of SMT & Board papers and presentations as required. Successfully lead and manage the production and reporting of annual budgets, reconciling to 40 year plan. Prepare and inform Executive and Board papers and presentations as required. Responsible for the review of payroll costs and reporting of performance data monthly with Heads of Departments. Work closely with the People Services Team to support the monthly payroll checking process, ensuring monthly reconciliations are complete to a satisfactory standard. Responsible for ensuring the planning of work collaboratively and seamlessly with budget holders/senior leadership and heads of service ensuring that all finances are explained and understood. Provide financial training and guidance to budget holders. Identifying opportunities for income generation and identifying key trends and issues affecting financial performance. Providing pro-active, future focused decision support to Directorates, using financial analysis to facilitate change in either new ways of working or delivery mechanisms to ensure the required outcomes are achieved. Responsible for driving improvement within finance systems and processes, driving automation in reporting and efficiency within Finance Business Partnering function. Leading, inspiring, managing and developing the operational business partnering team with clear objectives, providing direction and coaching to support their personal development. Promote a Finance Business Partnering ethos across the organisation. Setting and revising financial policies and guidance to ensure the highest standards of accuracy and compliance are achieved. Responsible for the development and maintenance of bespoke finance reports through chosen reporting software, ensuring all data is processed securely in line with Information Governance policies and procedures. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
The Opportunity: We are partnering with a large, complex organisation to appoint an Interim (9 Month FTC) People Services Lead to take ownership of end to end HR operations and transactional services. This is a critical leadership role focused on delivering a seamless, high quality people service across payroll, HR systems, administration and data reporting. You will play a key role in driving operational excellence, improving processes and enabling a modern, efficient, service led HR function. Based along the M5 corridor in the South West this is a hybrid role. The Role Reporting into senior HR leadership, you will: Lead and develop a high performing People Services function Drive continuous improvement across HR operations and service delivery Oversee payroll delivery, ensuring accuracy, compliance and timeliness Take ownership of HR systems, data integrity and user experience Lead HR administration across the full employee lifecycle Deliver insightful people data and reporting to support business decisions Drive automation and efficiency across core HR processes Champion a self service, manager led HR operating model Establish and monitor service standards and SLAs across the function Act as a key partner to stakeholders across the business About You You will bring: Proven experience leading HR operations or shared services teams Strong knowledge of payroll, HR systems and HR administration Experience using data and insights to drive decision making A track record of delivering change and improving HR service delivery Excellent stakeholder management across senior leaders and wider teams Strong communication skills with the ability to influence at all levels A proactive, solutions focused mindset with pace and agility What's in it for you Opportunity to lead and shape a critical HR function Exposure to large scale transformation and change programmes A collaborative, forward thinking environment Strong focus on continuous improvement and innovation Competitive salary and benefits package If you are an experienced HR operations leader looking to make a tangible impact in a complex, evolving environment, we would love to hear from you. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 24, 2026
Contractor
The Opportunity: We are partnering with a large, complex organisation to appoint an Interim (9 Month FTC) People Services Lead to take ownership of end to end HR operations and transactional services. This is a critical leadership role focused on delivering a seamless, high quality people service across payroll, HR systems, administration and data reporting. You will play a key role in driving operational excellence, improving processes and enabling a modern, efficient, service led HR function. Based along the M5 corridor in the South West this is a hybrid role. The Role Reporting into senior HR leadership, you will: Lead and develop a high performing People Services function Drive continuous improvement across HR operations and service delivery Oversee payroll delivery, ensuring accuracy, compliance and timeliness Take ownership of HR systems, data integrity and user experience Lead HR administration across the full employee lifecycle Deliver insightful people data and reporting to support business decisions Drive automation and efficiency across core HR processes Champion a self service, manager led HR operating model Establish and monitor service standards and SLAs across the function Act as a key partner to stakeholders across the business About You You will bring: Proven experience leading HR operations or shared services teams Strong knowledge of payroll, HR systems and HR administration Experience using data and insights to drive decision making A track record of delivering change and improving HR service delivery Excellent stakeholder management across senior leaders and wider teams Strong communication skills with the ability to influence at all levels A proactive, solutions focused mindset with pace and agility What's in it for you Opportunity to lead and shape a critical HR function Exposure to large scale transformation and change programmes A collaborative, forward thinking environment Strong focus on continuous improvement and innovation Competitive salary and benefits package If you are an experienced HR operations leader looking to make a tangible impact in a complex, evolving environment, we would love to hear from you. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Chief Executive Officer ACE Anglia is looking for a Chief Executive Officer to join their team on a full-time, permanent basis in this exciting hybrid leadership role based in Stowmarket, Suffolk. Company benefits include: Competitive Salary: £62,049 per annum Holiday: 5 weeks plus bank holidays and your birthday off Pension: 3% employer contribution / 5% employee contribution (higher optional) Additional: Hybrid working between home and Stowmarket office About the role: The Chief Executive Officer will provide visionary, inclusive, and empowering leadership to ACE Anglia, ensuring the organisation delivers on its mission and continues to grow its impact. This is a unique opportunity to lead a values-driven organisation that champions co-production, collaboration, and innovation. You will oversee the organisation s day-to-day operations, drive strategic planning, lead on funding and partnerships, and work closely with Trustees to ensure strong governance and long-term sustainability. Working hours for this role will be 35 hours per week (37.5 including a 30-minute lunch) Your key duties will include: Providing strategic leadership and overseeing organisational operations Developing and implementing medium-term strategic plans Leading, motivating, and mentoring senior staff and team leaders Identifying and securing funding opportunities, including bids and tenders Building and maintaining relationships with stakeholders, commissioners, and partners Working closely with Trustees and the self advocate advisory panel providing updates on performance, risks, and progress Managing organisational finances, budgets, and ensuring sustainability Acting as the public face and spokesperson for the organisation Supporting marketing, communications, and partnership development Embedding a culture of co-production, collaboration, and innovation Working with the Director of HR and Operations on workforce planning, performance, and organisational development About you: As a successful Chief Executive Officer , you will have proven experience in a senior leadership role such as CEO or Executive Director within a non-profit or similar organisation. You will bring strong strategic leadership skills, business acumen, and a track record of organisational growth, bid writing and income generation. You will have experience of working with a Board of Trustees and be confident managing stakeholder relationships at all levels. You will be an excellent communicator, with strong interpersonal and public speaking skills, and the ability to inspire and influence others. You will ideally have experience working with diverse communities, including people with learning disabilities and autistic people, and a strong understanding of equality, diversity, and inclusion. You will be innovative, solutions-focused, and emotionally intelligent, with the ability to build high-performing teams, manage change, and drive continuous improvement. About them: ACE Anglia is a highly influential people led independent advocacy organisation based in Suffolk. Their vision is: "A world where everyone has their voice heard so that people live good lives as part of their community with the right support, at the right time from the right people." ACE Anglia is committed to empowering individuals, promoting independence, and ensuring people are at the centre of decisions that affect their lives. Their culture is collaborative, flexible, and supportive, with a strong emphasis on co-production and shared success. Please Note: This post is subject to an Enhanced DBS check. If you have the relevant skills and experience for this Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV with a supporting cover letter as the first page of your CV, as soon as possible. If you would like a copy of the job description or person specification, please contact Spider to obtain a copy. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Apr 24, 2026
Full time
Chief Executive Officer ACE Anglia is looking for a Chief Executive Officer to join their team on a full-time, permanent basis in this exciting hybrid leadership role based in Stowmarket, Suffolk. Company benefits include: Competitive Salary: £62,049 per annum Holiday: 5 weeks plus bank holidays and your birthday off Pension: 3% employer contribution / 5% employee contribution (higher optional) Additional: Hybrid working between home and Stowmarket office About the role: The Chief Executive Officer will provide visionary, inclusive, and empowering leadership to ACE Anglia, ensuring the organisation delivers on its mission and continues to grow its impact. This is a unique opportunity to lead a values-driven organisation that champions co-production, collaboration, and innovation. You will oversee the organisation s day-to-day operations, drive strategic planning, lead on funding and partnerships, and work closely with Trustees to ensure strong governance and long-term sustainability. Working hours for this role will be 35 hours per week (37.5 including a 30-minute lunch) Your key duties will include: Providing strategic leadership and overseeing organisational operations Developing and implementing medium-term strategic plans Leading, motivating, and mentoring senior staff and team leaders Identifying and securing funding opportunities, including bids and tenders Building and maintaining relationships with stakeholders, commissioners, and partners Working closely with Trustees and the self advocate advisory panel providing updates on performance, risks, and progress Managing organisational finances, budgets, and ensuring sustainability Acting as the public face and spokesperson for the organisation Supporting marketing, communications, and partnership development Embedding a culture of co-production, collaboration, and innovation Working with the Director of HR and Operations on workforce planning, performance, and organisational development About you: As a successful Chief Executive Officer , you will have proven experience in a senior leadership role such as CEO or Executive Director within a non-profit or similar organisation. You will bring strong strategic leadership skills, business acumen, and a track record of organisational growth, bid writing and income generation. You will have experience of working with a Board of Trustees and be confident managing stakeholder relationships at all levels. You will be an excellent communicator, with strong interpersonal and public speaking skills, and the ability to inspire and influence others. You will ideally have experience working with diverse communities, including people with learning disabilities and autistic people, and a strong understanding of equality, diversity, and inclusion. You will be innovative, solutions-focused, and emotionally intelligent, with the ability to build high-performing teams, manage change, and drive continuous improvement. About them: ACE Anglia is a highly influential people led independent advocacy organisation based in Suffolk. Their vision is: "A world where everyone has their voice heard so that people live good lives as part of their community with the right support, at the right time from the right people." ACE Anglia is committed to empowering individuals, promoting independence, and ensuring people are at the centre of decisions that affect their lives. Their culture is collaborative, flexible, and supportive, with a strong emphasis on co-production and shared success. Please Note: This post is subject to an Enhanced DBS check. If you have the relevant skills and experience for this Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV with a supporting cover letter as the first page of your CV, as soon as possible. If you would like a copy of the job description or person specification, please contact Spider to obtain a copy. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Your Company: NET Recruit is proud to be partnering with a well-established and growing distribution business operating across the EMEA region within a technology-led market. The organisation is now entering an exciting new phase of strategic growth and commercial development. As part of this evolution, the business is seeking to appoint a Vice President of Sales (EMEA) to lead and shape the regional sales function. This is a newly created, standalone leadership role offering the opportunity to bring structure, accountability, and performance focus to an already successful sales organisation, while maintaining its relationship-driven culture. This position is ideally suited to a commercially astute and strategic sales leader who can balance high-level planning with hands-on leadership, driving sustainable revenue growth across diverse markets and teams. Your Role and Responsibilities While in this position your duties may include but are not limited to : Developing and executing a clear and sustainable revenue growth strategy across the EMEA region Establishing and delivering against measurable annual and mid-year sales objectives Driving new customer acquisition while expanding and strengthening key existing accounts Improving forecasting accuracy, pipeline visibility and overall sales performance tracking Leading, mentoring and developing an experienced, geographically dispersed sales team Embedding performance metrics and accountability frameworks in a constructive and practical manner Fostering a culture of professionalism, consistency and strong customer focus Implementing structured and scalable sales processes while maintaining core business relationships Enhancing CRM utilisation, reporting capabilities and data-driven decision making Standardising territory planning, account management approaches and pricing discipline Ensuring consistent and effective sales execution across regions and teams Collaborating closely with Operations, Marketing and Finance to support business objectives Providing regular performance updates and strategic insight to the Managing Director and senior leadership team Supporting long-term business planning and strategic development initiatives What You Will Need To Apply: Proven experience in a senior sales leadership role within printing, technology or a related industry Extensive experience operating across EMEA markets, including managing remote and regional teams Demonstrable track record of driving revenue growth and building structure within established organisations Strong background in consultative, relationship-led sales environments Experience implementing sales processes, performance frameworks and CRM-driven reporting Commercially astute with the ability to balance strategic thinking and operational execution High level of integrity, professionalism and executive presence Bachelor's degree or equivalent is advantageous What You Will Get in Return: This represents an outstanding opportunity for a senior sales leader to take ownership of a high-impact regional role within a growing and commercially focused distribution business. The successful candidate will play a pivotal role in shaping the future of the sales organisation, working closely with senior leadership to influence strategic direction and long-term growth across the EMEA region. In return, the organisation offers a highly competitive executive salary and package, alongside the opportunity to make a meaningful and lasting impact within a dynamic and evolving business environment.To discuss further, please do not hesitate to reach out to :Justin Heron - Talent Acquisition Director M: E:
Apr 24, 2026
Full time
Your Company: NET Recruit is proud to be partnering with a well-established and growing distribution business operating across the EMEA region within a technology-led market. The organisation is now entering an exciting new phase of strategic growth and commercial development. As part of this evolution, the business is seeking to appoint a Vice President of Sales (EMEA) to lead and shape the regional sales function. This is a newly created, standalone leadership role offering the opportunity to bring structure, accountability, and performance focus to an already successful sales organisation, while maintaining its relationship-driven culture. This position is ideally suited to a commercially astute and strategic sales leader who can balance high-level planning with hands-on leadership, driving sustainable revenue growth across diverse markets and teams. Your Role and Responsibilities While in this position your duties may include but are not limited to : Developing and executing a clear and sustainable revenue growth strategy across the EMEA region Establishing and delivering against measurable annual and mid-year sales objectives Driving new customer acquisition while expanding and strengthening key existing accounts Improving forecasting accuracy, pipeline visibility and overall sales performance tracking Leading, mentoring and developing an experienced, geographically dispersed sales team Embedding performance metrics and accountability frameworks in a constructive and practical manner Fostering a culture of professionalism, consistency and strong customer focus Implementing structured and scalable sales processes while maintaining core business relationships Enhancing CRM utilisation, reporting capabilities and data-driven decision making Standardising territory planning, account management approaches and pricing discipline Ensuring consistent and effective sales execution across regions and teams Collaborating closely with Operations, Marketing and Finance to support business objectives Providing regular performance updates and strategic insight to the Managing Director and senior leadership team Supporting long-term business planning and strategic development initiatives What You Will Need To Apply: Proven experience in a senior sales leadership role within printing, technology or a related industry Extensive experience operating across EMEA markets, including managing remote and regional teams Demonstrable track record of driving revenue growth and building structure within established organisations Strong background in consultative, relationship-led sales environments Experience implementing sales processes, performance frameworks and CRM-driven reporting Commercially astute with the ability to balance strategic thinking and operational execution High level of integrity, professionalism and executive presence Bachelor's degree or equivalent is advantageous What You Will Get in Return: This represents an outstanding opportunity for a senior sales leader to take ownership of a high-impact regional role within a growing and commercially focused distribution business. The successful candidate will play a pivotal role in shaping the future of the sales organisation, working closely with senior leadership to influence strategic direction and long-term growth across the EMEA region. In return, the organisation offers a highly competitive executive salary and package, alongside the opportunity to make a meaningful and lasting impact within a dynamic and evolving business environment.To discuss further, please do not hesitate to reach out to :Justin Heron - Talent Acquisition Director M: E:
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 24, 2026
Contractor
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the front office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts / Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (e.g., GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (e.g., ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 24, 2026
Contractor
Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the front office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts / Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (e.g., GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (e.g., ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Get Staffed Online Recruitment Limited
Merthyr Tydfil, Mid Glamorgan
Corporate Finance Manager Chirk, Wrexham Full-Time About Our Client This is an exciting and dynamic role for an experienced and driven individual to manage the Corporate Finance team in Chirk, UK, supporting both local and global operations. You will play a key part in driving growth across the portfolio of our client s companies by providing essential financial insights, business planning, market analysis, and acquisition evaluations. The role is ideally suited to a self-motivated individual who can work independently and within multi-disciplined teams. An entrepreneurial mind and the ability to build a deep understanding of the business operating model and markets in which they operate will be key to success and progression potential in this role. As Corporate Finance Manager, you will lead and develop your team to deliver high-quality reporting to senior management across our client s global operations. Strong leadership, attention to detail, and excellent communication skills are essential for success in this position. Main Duties and Responsibilities: Lead and manage the Corporate Finance team, ensuring high standards of performance and development. Oversee comprehensive market reviews and analysis to identify trends, opportunities, and risks. Gather and analyse financial data to prepare routine reports and presentations for senior executives, supporting key business decisions. Contribute to projects relating to acquisitions and new investment opportunities, including scenario planning, due diligence, and financing. Prepare financial models and business plans to assess investment opportunities and support decision-making. Support in the preparation of presentations to banks and other stakeholders on acquisition and financing matters. Review financial statements for various group entities, ensuring they align with corporate objectives and financial strategies. Provide ad hoc reports on competitors, suppliers, and customers to inform business strategies. Requirements: Proven experience in corporate finance, financial modelling, and strategic analysis. Strong knowledge of financial reporting, investment appraisal, and business planning. Experience in managing and developing teams, with excellent leadership and people skills. Exceptional attention to detail with the ability to communicate complex financial information clearly. Strong analytical mindset and a proactive approach to problem-solving. Background in acquisitions, financing, and due diligence processes is highly desirable. Strong written and verbal English. What Our Client Offers: Competitive salary. A dynamic and challenging role within a global organisation. Opportunities for career growth and development within their extensive global operations. If you're a motivated finance professional with a strong track record and are ready to lead a dynamic team in a growing global company, our client would love to hear from you. Apply now and help drive the future of their global operations! Click apply and complete your application.
Apr 24, 2026
Full time
Corporate Finance Manager Chirk, Wrexham Full-Time About Our Client This is an exciting and dynamic role for an experienced and driven individual to manage the Corporate Finance team in Chirk, UK, supporting both local and global operations. You will play a key part in driving growth across the portfolio of our client s companies by providing essential financial insights, business planning, market analysis, and acquisition evaluations. The role is ideally suited to a self-motivated individual who can work independently and within multi-disciplined teams. An entrepreneurial mind and the ability to build a deep understanding of the business operating model and markets in which they operate will be key to success and progression potential in this role. As Corporate Finance Manager, you will lead and develop your team to deliver high-quality reporting to senior management across our client s global operations. Strong leadership, attention to detail, and excellent communication skills are essential for success in this position. Main Duties and Responsibilities: Lead and manage the Corporate Finance team, ensuring high standards of performance and development. Oversee comprehensive market reviews and analysis to identify trends, opportunities, and risks. Gather and analyse financial data to prepare routine reports and presentations for senior executives, supporting key business decisions. Contribute to projects relating to acquisitions and new investment opportunities, including scenario planning, due diligence, and financing. Prepare financial models and business plans to assess investment opportunities and support decision-making. Support in the preparation of presentations to banks and other stakeholders on acquisition and financing matters. Review financial statements for various group entities, ensuring they align with corporate objectives and financial strategies. Provide ad hoc reports on competitors, suppliers, and customers to inform business strategies. Requirements: Proven experience in corporate finance, financial modelling, and strategic analysis. Strong knowledge of financial reporting, investment appraisal, and business planning. Experience in managing and developing teams, with excellent leadership and people skills. Exceptional attention to detail with the ability to communicate complex financial information clearly. Strong analytical mindset and a proactive approach to problem-solving. Background in acquisitions, financing, and due diligence processes is highly desirable. Strong written and verbal English. What Our Client Offers: Competitive salary. A dynamic and challenging role within a global organisation. Opportunities for career growth and development within their extensive global operations. If you're a motivated finance professional with a strong track record and are ready to lead a dynamic team in a growing global company, our client would love to hear from you. Apply now and help drive the future of their global operations! Click apply and complete your application.
Caroline Chisholm School is partnering with Robertson Bell on a retained basis to appoint a Chief Finance Officer on a permanent basis. This is a pivotal leadership role within a high-performing and ambitious organisation, offering the opportunity to shape financial strategy, lead transformation, and support the school s evolution Caroline Chisholm School is a high-achieving, values-led all-through school with a strong reputation for academic excellence, staff engagement, and community impact. Already operating at a scale and complexity comparable to a multi-academy trust, the organisation is entering an exciting new phase of growth, with plans to expand into primary provision and formally develop as a MAT. This is a unique opportunity to join a forward-thinking leadership team and play a central role in driving financial sustainability, operational transformation, and long-term strategic growth. The role Partner with the Principal, Trustees and Senior Leadership Team to develop and deliver a long-term financial strategy, supporting the school s growth ambitions. Lead financial planning, budgeting, forecasting and reporting across a complex and evolving organisation, ensuring strong financial control and sustainability. Take ownership of a significant transformation agenda, including digital system implementation (Bromcom), contract optimisation, and operational redesign. Support with the operational re-design of financial systems providing strategic oversight of major projects such as introduction of Bromcom for financial processes, ensuring robust due diligence, and stakeholder management. Act as a key advisor to Trustees, auditors and external stakeholders including the DfE and Local Authority. Drive value for money through effective procurement, contract negotiation and cost optimisation initiatives. Lead and develop the finance function, fostering a high-performing, collaborative and forward-thinking team culture. Support wider organisational leadership, overseeing linked operational areas including IT and educational visits. Identify opportunities for income generation, funding and financial innovation to support future growth. The organisation Caroline Chisholm School is a school with a strong ethos centred on kindness, curiosity and integrity. With a highly engaged workforce and a 96% positive staff survey rating, the school offers a collaborative and ambitious working environment. The organisation has successfully navigated recent financial pressures, delivering significant savings while maintaining educational excellence. With a clear financial sustainability plan in place and strong governance support, the school is now well positioned for its next phase of growth. Alongside this, a major digital and operational transformation programme is underway, modernising systems and infrastructure to support long-term efficiency and scalability. Essential criteria Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Proven experience in a senior financial leadership role within a complex organisation Strong track record of leading financial strategy, planning and reporting Experience managing multi-million-pound budgets and driving financial sustainability Demonstrable experience leading transformation projects (systems, operations or organisational change) Strong stakeholder management skills, with the ability to influence at Board and executive level Commercial mindset, with the ability to identify efficiencies and funding opportunities A collaborative and adaptable leadership style, aligned to a values-driven environment Apply now If you are a strategic and forward-thinking finance leader looking to make a tangible impact within a high-performing and ambitious organisation, we would love to hear from you. This role requires primarily on-site working during term time, with some flexibility available. Applications close on the 24 th May but will be reviewed on a rolling basis. Something like this as we see the COO role (already recruited for) being responsible for PFI handback process and procurement of same.
Apr 24, 2026
Full time
Caroline Chisholm School is partnering with Robertson Bell on a retained basis to appoint a Chief Finance Officer on a permanent basis. This is a pivotal leadership role within a high-performing and ambitious organisation, offering the opportunity to shape financial strategy, lead transformation, and support the school s evolution Caroline Chisholm School is a high-achieving, values-led all-through school with a strong reputation for academic excellence, staff engagement, and community impact. Already operating at a scale and complexity comparable to a multi-academy trust, the organisation is entering an exciting new phase of growth, with plans to expand into primary provision and formally develop as a MAT. This is a unique opportunity to join a forward-thinking leadership team and play a central role in driving financial sustainability, operational transformation, and long-term strategic growth. The role Partner with the Principal, Trustees and Senior Leadership Team to develop and deliver a long-term financial strategy, supporting the school s growth ambitions. Lead financial planning, budgeting, forecasting and reporting across a complex and evolving organisation, ensuring strong financial control and sustainability. Take ownership of a significant transformation agenda, including digital system implementation (Bromcom), contract optimisation, and operational redesign. Support with the operational re-design of financial systems providing strategic oversight of major projects such as introduction of Bromcom for financial processes, ensuring robust due diligence, and stakeholder management. Act as a key advisor to Trustees, auditors and external stakeholders including the DfE and Local Authority. Drive value for money through effective procurement, contract negotiation and cost optimisation initiatives. Lead and develop the finance function, fostering a high-performing, collaborative and forward-thinking team culture. Support wider organisational leadership, overseeing linked operational areas including IT and educational visits. Identify opportunities for income generation, funding and financial innovation to support future growth. The organisation Caroline Chisholm School is a school with a strong ethos centred on kindness, curiosity and integrity. With a highly engaged workforce and a 96% positive staff survey rating, the school offers a collaborative and ambitious working environment. The organisation has successfully navigated recent financial pressures, delivering significant savings while maintaining educational excellence. With a clear financial sustainability plan in place and strong governance support, the school is now well positioned for its next phase of growth. Alongside this, a major digital and operational transformation programme is underway, modernising systems and infrastructure to support long-term efficiency and scalability. Essential criteria Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Proven experience in a senior financial leadership role within a complex organisation Strong track record of leading financial strategy, planning and reporting Experience managing multi-million-pound budgets and driving financial sustainability Demonstrable experience leading transformation projects (systems, operations or organisational change) Strong stakeholder management skills, with the ability to influence at Board and executive level Commercial mindset, with the ability to identify efficiencies and funding opportunities A collaborative and adaptable leadership style, aligned to a values-driven environment Apply now If you are a strategic and forward-thinking finance leader looking to make a tangible impact within a high-performing and ambitious organisation, we would love to hear from you. This role requires primarily on-site working during term time, with some flexibility available. Applications close on the 24 th May but will be reviewed on a rolling basis. Something like this as we see the COO role (already recruited for) being responsible for PFI handback process and procurement of same.
Hybrid from our Birmingham or London office Succession Wealth is one of the UK's leading, independent financial planning and wealth management business with a national network of Wealth Advisors and support teams providing holistic, independent wealth management and financial planning services. Now is a fantastic time to Succession as we enter an exciting new phase of planned growth which will see our workforce and business develop and flourish even further. The Opportunity We're looking for an organised and proactive Operations Team Coordinator to provide high quality administrative support to our Operations Leadership Team. This is a varied and people focused role, ideal for someone who enjoys coordinating activity, managing competing priorities, and working closely with senior stakeholders. Reporting into the Executive Assistant, you'll play a key role in ensuring the smooth day to day operation of the leadership team, supporting meetings, travel, events, and communications. Key aspects of the role will include: Providing comprehensive administrative support to the Operations Leadership Team Coordinating meetings, including room bookings, catering, agendas, papers and minutes Managing diaries, communications, action logs and follow ups to ensure key actions are delivered Organising domestic and occasional overnight travel, producing clear and detailed itineraries Supporting the EA to the Chief Operating Officer with joint executive activity coordination Assisting with team events, including on site support and note taking where required Processing expense claims and supporting reporting deadlines Managing and prioritising workloads effectively, adapting to changing demands Supporting ad hoc administrative tasks as required You At least 3 years' administrative experience Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Excellent organisational and interpersonal skills Confident communicating with stakeholders at all levels, both written and verbal High attention to detail with a forward thinking approach Ability to manage pressure, meet deadlines and prioritise workloads effectively Professional, discreet and ethical approach to work A collaborative team player What You Can Expect From Us 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £450 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events. Group Income Protection Our Wellbeing committee Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Apr 24, 2026
Full time
Hybrid from our Birmingham or London office Succession Wealth is one of the UK's leading, independent financial planning and wealth management business with a national network of Wealth Advisors and support teams providing holistic, independent wealth management and financial planning services. Now is a fantastic time to Succession as we enter an exciting new phase of planned growth which will see our workforce and business develop and flourish even further. The Opportunity We're looking for an organised and proactive Operations Team Coordinator to provide high quality administrative support to our Operations Leadership Team. This is a varied and people focused role, ideal for someone who enjoys coordinating activity, managing competing priorities, and working closely with senior stakeholders. Reporting into the Executive Assistant, you'll play a key role in ensuring the smooth day to day operation of the leadership team, supporting meetings, travel, events, and communications. Key aspects of the role will include: Providing comprehensive administrative support to the Operations Leadership Team Coordinating meetings, including room bookings, catering, agendas, papers and minutes Managing diaries, communications, action logs and follow ups to ensure key actions are delivered Organising domestic and occasional overnight travel, producing clear and detailed itineraries Supporting the EA to the Chief Operating Officer with joint executive activity coordination Assisting with team events, including on site support and note taking where required Processing expense claims and supporting reporting deadlines Managing and prioritising workloads effectively, adapting to changing demands Supporting ad hoc administrative tasks as required You At least 3 years' administrative experience Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Excellent organisational and interpersonal skills Confident communicating with stakeholders at all levels, both written and verbal High attention to detail with a forward thinking approach Ability to manage pressure, meet deadlines and prioritise workloads effectively Professional, discreet and ethical approach to work A collaborative team player What You Can Expect From Us 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £450 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events. Group Income Protection Our Wellbeing committee Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Executive Assistant Amersham (Hybrid/Remote Considered) 12-Month Contract Full-Time Introduction Acorn by Synergie is recruiting for a highly organised and proactive Executive Assistant to support two senior executives within a fast-paced and dynamic environment. This is a pivotal role for someone who thrives on managing complexity, anticipating needs, and ensuring operations run seamlessly. Key Duties Provide comprehensive administrative support to two senior executives. Manage complex calendars, prioritising meetings to maximise efficiency. Organise and coordinate meetings, including preparing agendas and handling logistics. Support team operations through internal communications and coordination of activities. Plan and deliver internal and external events, including team offsites and leadership workshops. Process supplier invoices, track budgets, and liaise with finance and procurement teams. Coordinate international travel, including flights, accommodation, transport, and detailed itineraries. Manage expense reporting accurately and efficiently. Requirements Proven experience supporting senior leaders in a fast-paced environment. Exceptional organisational and time-management skills with the ability to manage multiple priorities. Strong written and verbal communication skills. Proficiency in Microsoft Outlook, Teams, and Slack. High level of discretion and experience handling confidential information. Proactive, solution-focused mindset with a positive approach. Desirable Familiarity with invoice and procurement systems such as Oracle iProcurement or Basware. What We Offer Initial 12-month contract with potential for a permanent opportunity. Flexible working options, including remote working for the right candidate. Opportunity to work closely with senior leadership and contribute to key initiatives. Collaborative and high-performing team environment. Interested? Apply now with your up-to-date CV to take the next step in your career as an Executive Assistant.
Apr 24, 2026
Contractor
Executive Assistant Amersham (Hybrid/Remote Considered) 12-Month Contract Full-Time Introduction Acorn by Synergie is recruiting for a highly organised and proactive Executive Assistant to support two senior executives within a fast-paced and dynamic environment. This is a pivotal role for someone who thrives on managing complexity, anticipating needs, and ensuring operations run seamlessly. Key Duties Provide comprehensive administrative support to two senior executives. Manage complex calendars, prioritising meetings to maximise efficiency. Organise and coordinate meetings, including preparing agendas and handling logistics. Support team operations through internal communications and coordination of activities. Plan and deliver internal and external events, including team offsites and leadership workshops. Process supplier invoices, track budgets, and liaise with finance and procurement teams. Coordinate international travel, including flights, accommodation, transport, and detailed itineraries. Manage expense reporting accurately and efficiently. Requirements Proven experience supporting senior leaders in a fast-paced environment. Exceptional organisational and time-management skills with the ability to manage multiple priorities. Strong written and verbal communication skills. Proficiency in Microsoft Outlook, Teams, and Slack. High level of discretion and experience handling confidential information. Proactive, solution-focused mindset with a positive approach. Desirable Familiarity with invoice and procurement systems such as Oracle iProcurement or Basware. What We Offer Initial 12-month contract with potential for a permanent opportunity. Flexible working options, including remote working for the right candidate. Opportunity to work closely with senior leadership and contribute to key initiatives. Collaborative and high-performing team environment. Interested? Apply now with your up-to-date CV to take the next step in your career as an Executive Assistant.
Overview The Head of Data Science & AI spearheads Janus Henderson's data driven initiatives, leading the development and execution of a strategy that harnesses data and artificial intelligence across the organization. The role oversees advanced analytics, AI model development, and AI/ML governance, ensuring that AI is applied ethically and effectively to enhance investment research, client experience, and operations while maintaining the firm's standards of accuracy, transparency, and trust. Key Responsibilities AI Strategy: Define and lead a comprehensive AI strategy aligned with business objectives, continuously refining it based on emerging technologies and evolving needs. Model Development & AI Innovation: Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model lifecycle from proof of concept to production and ensuring ongoing value and maintenance. AI Governance & Ethics: Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Enablement & Collaboration: Act as a bridge between the Data Science team and other business units, fostering integration of AI solutions into processes and working closely with technology leaders. Emerging Technology & Thought Leadership: Monitor industry trends, evaluate new AI techniques, pilot innovations, and advocate for investments that deliver competitive advantage and risk reduction. Required Qualifications Education: Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field. Experience: 10+ years in data science, analytics, or related technology roles, with a minimum of 5 years in leadership or managerial capacity. Experience in financial services, asset management, or capital markets is highly desirable. Technical Proficiency: Deep expertise in machine learning techniques, statistical modeling, and large dataset analytics; proven track record of model development and deployment. Industry Knowledge: Solid understanding of asset management products, portfolio management, performance analytics, and client servicing; awareness of how AI is applied in investment management. Leadership & Communication: Demonstrated ability to lead multidisciplinary teams, manage complex projects, and convey analytical insights to senior executives. Preferred Experience Direct experience in an asset management analytics or quantitative research team. Established AI/ML governance processes, including model review committees and monitoring frameworks. Familiarity with advanced analytics ecosystems in finance (e.g., quantitative libraries, time series databases, visualization tools). Published research, patents, or conference presentations in AI or data science related to finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, notebooks, Git. Machine Learning: regression, classification, clustering, tree based models, neural networks; MLOps, model deployment, automated testing. Data Platforms: relational databases, NoSQL, time series, big data frameworks, cloud data services (AWS, Azure, GCP). Analytics & BI: Tableau, Power BI, Python/R visualization, statistical analysis tools. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption. Soft Skills & Leadership Competencies Strategic Vision & Innovation Ethical Leadership & Responsible AI advocacy Storytelling & Communication for non technical audiences Collaboration & Influence across organizational boundaries Mentorship & Talent Development Problem Solving & Resilience Benefits and Working Conditions Hybrid working environment with reasonable accommodations Generous holiday policy Paid volunteer time Professional development support (courses, tuition reimbursement) Inclusive diversity, equity, and inclusion initiatives Family leave benefits Well being initiatives (Headspace, ClassPass) Employee events and wellness perks (complimentary beverages, happy hours) Janus Henderson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must comply with the firm's Investment Advisory Code of Ethics and any relevant regulatory obligations.
Apr 24, 2026
Full time
Overview The Head of Data Science & AI spearheads Janus Henderson's data driven initiatives, leading the development and execution of a strategy that harnesses data and artificial intelligence across the organization. The role oversees advanced analytics, AI model development, and AI/ML governance, ensuring that AI is applied ethically and effectively to enhance investment research, client experience, and operations while maintaining the firm's standards of accuracy, transparency, and trust. Key Responsibilities AI Strategy: Define and lead a comprehensive AI strategy aligned with business objectives, continuously refining it based on emerging technologies and evolving needs. Model Development & AI Innovation: Lead a team of data scientists and AI engineers to develop predictive models and AI solutions, guiding the model lifecycle from proof of concept to production and ensuring ongoing value and maintenance. AI Governance & Ethics: Establish and enforce an AI governance framework, including model validation, transparency, fairness, and compliance with emerging AI regulations. Enablement & Collaboration: Act as a bridge between the Data Science team and other business units, fostering integration of AI solutions into processes and working closely with technology leaders. Emerging Technology & Thought Leadership: Monitor industry trends, evaluate new AI techniques, pilot innovations, and advocate for investments that deliver competitive advantage and risk reduction. Required Qualifications Education: Master's or Ph.D. in Computer Science, Data Science, Statistics, Engineering, or a related quantitative field. Experience: 10+ years in data science, analytics, or related technology roles, with a minimum of 5 years in leadership or managerial capacity. Experience in financial services, asset management, or capital markets is highly desirable. Technical Proficiency: Deep expertise in machine learning techniques, statistical modeling, and large dataset analytics; proven track record of model development and deployment. Industry Knowledge: Solid understanding of asset management products, portfolio management, performance analytics, and client servicing; awareness of how AI is applied in investment management. Leadership & Communication: Demonstrated ability to lead multidisciplinary teams, manage complex projects, and convey analytical insights to senior executives. Preferred Experience Direct experience in an asset management analytics or quantitative research team. Established AI/ML governance processes, including model review committees and monitoring frameworks. Familiarity with advanced analytics ecosystems in finance (e.g., quantitative libraries, time series databases, visualization tools). Published research, patents, or conference presentations in AI or data science related to finance. Technical Skills Programming: Python (pandas, scikit learn, TensorFlow/PyTorch), R, SQL, notebooks, Git. Machine Learning: regression, classification, clustering, tree based models, neural networks; MLOps, model deployment, automated testing. Data Platforms: relational databases, NoSQL, time series, big data frameworks, cloud data services (AWS, Azure, GCP). Analytics & BI: Tableau, Power BI, Python/R visualization, statistical analysis tools. AI Ethics & Security: bias detection, explainability (LIME, SHAP), data anonymization, encryption. Soft Skills & Leadership Competencies Strategic Vision & Innovation Ethical Leadership & Responsible AI advocacy Storytelling & Communication for non technical audiences Collaboration & Influence across organizational boundaries Mentorship & Talent Development Problem Solving & Resilience Benefits and Working Conditions Hybrid working environment with reasonable accommodations Generous holiday policy Paid volunteer time Professional development support (courses, tuition reimbursement) Inclusive diversity, equity, and inclusion initiatives Family leave benefits Well being initiatives (Headspace, ClassPass) Employee events and wellness perks (complimentary beverages, happy hours) Janus Henderson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Applicants must comply with the firm's Investment Advisory Code of Ethics and any relevant regulatory obligations.
Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the Front Office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts/Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (eg, GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (eg, ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 24, 2026
Contractor
Loan IQ Application support London 12-month contract Inside ir35 Purpose of Job The Loan IQ Support Lead (VP) is accountable for the strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. The VP serves as a key liaison between Technology, Vendors, and enterprise functions to support complex commercial lending workflows and integrations across the broader loan servicing ecosystem The role requires a deep understanding of syndicated and bilateral loan processing, strong technical acumen and experience with Loan IQ. Background Loan IQ provides loan booking and servicing functionality across two of the three product pillars (Loans, Trade Finance) of the Front Office pillars: SFS (Structured Finance Solutions) SPD - Specialised Products Department ISD - International & Structural Finance Department TPD - Transportation Department CIB (Corporate & Investment Bank) CBDE 1 and 2 - Corporate Banking Japanese and Non-Japanese GTBD - Global Transaction Banking Department GFIG - Global Financial Institutions Group Department GTFD - Global Trade Finance Department LCME - Loan Capital Markets FMD - Financial Markets Department Facts/Scale Lending makes up c.60% of EMEA gross profit, contributing c.$1.2bn pa. Engaging with IT and non-IT colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident, problem, and change management, ensuring audit ready processes and documentation. Provide executive oversight of daily batch cycles and upstream/downstream interfaces, proactively addressing bottlenecks and performance risks. Review root-cause analyses for major incidents and champion long term remediation plans. Lead the roadmap for platform stability, resiliency upgrades, technical debt remediation, and infrastructure modernization. Drive strategic enhancements, system upgrades, and integration initiatives across the lending technology estate. Champion automation, monitoring improvements, and self service capabilities to reduce manual intervention and operational risk. Serve as the senior point of escalation for Operations, Front Office, Product Control, and Risk teams. Drive alignment between business workflows and platform capabilities, enabling efficient loan servicing, reporting, and control processes. Translate complex technology issues into executive friendly communication during incidents and governance forums. Provide governance across all Loan IQ-related integration points (eg, GL feeds, data lakes, reporting platforms, payment systems). Oversee data integrity controls, reconciliation processes, and triage of high impact data defects. Guide usage of SQL and data diagnostic tools to support analytics and operational investigations. Ensure all support activities meet enterprise risk, audit, and regulatory standards. Work with L1 production support team for issue resolution Knowledge, Skills, Experience & Qualifications Required: Deep understanding of commercial lending workflows (syndicated, bilateral, agency, trading, servicing). Strong understanding of the Loan IQ data model and configuration tables Strong background in production support leadership, including major incident management and platform governance. Familiarity with ITIL processes and tools (eg, ServiceNow, JIRA). Experience managing cross functional teams and influencing senior stakeholders. Solid grasp of SQL, batch processing, integration architectures, and vendor supported systems. Ability to work in a fast-paced, regulated environment with on-call responsibilities. Preferred: Experience with Loan IQ APIs, data extracts and reporting tools. Exposure to regulatory environments related to credit, operational risk, and financial reporting. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Domain Enterprise Architect (London - Hybrid) Location: London (Hybrid) Type: Permanent Compensation: Highly Competitive + Benefits Shape the architecture that powers a global, complex and highly regulated organisation. We're looking for multiple Domain Enterprise Architects to define and drive architecture across a large, interconnected enterprise. You'll translate long term strategic objectives into clear architectural direction and play a critical role in modernising systems, data and processes. If you thrive in environments with varied stakeholders, broad business exposure and meaningful pace, this is the opportunity to maximise your influence. What You'll Lead *Setting the Standard Champion enterprise architecture principles, governance and ways of working across a broad technology and business landscape. *Connecting Strategy to Delivery Shape coherent 1, 3 and 5year architectural roadmaps aligned to business priorities and investment decisions. *Steering Major Programmes Provide architectural oversight across procurement, governance forums and design decisions, ensuring complex programmes land effectively. *Optimising the Landscape Drive life cycle management, simplification, rationalisation and tech debt reduction across applications, platforms and integrations. *Operating Across an Ecosystem Work with internal teams, external partners and service providers across data flows, customer journeys and multi party interactions. *Staying Ahead of the Curve Bring insight on emerging capabilities - data, integration, resilience, security and AI - to influence future development. Why This Role Matters *Enterprise Wide Scope Shape architecture that underpins a multi party ecosystem operating under high regulatory expectations. *Executive Visibility Directly influence senior leaders and help shape investment, transformation and strategic decision making. *Transformation With Impact Modernise platforms, data foundations and operating models affecting thousands of users across multiple touchpoints. *Outcome Driven Delivery Accelerate speed to value, reduce complexity and strengthen resilience through well executed architectural change. *Values Led Culture Collaboration, curiosity and doing the right thing guide decision making and leadership behaviours. What You'll Bring *Strong Enterprise Architecture leadership across principles, governance, strategy and roadmapping *Experience navigating large scale, complex change with high delivery volume *Confident stakeholder influence and the ability to align diverse groups *Technical breadth across integration, life cycle management, resilience, data/AI and modern design patterns *Experience in regulated or multi stakeholder environments (finance/insurance a plus but not essential) *Ability to translate architecture into practical, value driven, outcome focused change *Comfort working across a variety of business areas, value chains and end to end processes You'll be shaping strategy across corporate and business services (including finance), customer/product/market facing operations, and core technology and data enablement - so breadth as well as depth is key. How to Apply If you're ready to architect something that lasts then please apply as we're keen to hear: *A technology roadmap you've shaped *A major architectural decision you influenced *A clear example of how you've reduced TCO or tech debt
Apr 24, 2026
Full time
Domain Enterprise Architect (London - Hybrid) Location: London (Hybrid) Type: Permanent Compensation: Highly Competitive + Benefits Shape the architecture that powers a global, complex and highly regulated organisation. We're looking for multiple Domain Enterprise Architects to define and drive architecture across a large, interconnected enterprise. You'll translate long term strategic objectives into clear architectural direction and play a critical role in modernising systems, data and processes. If you thrive in environments with varied stakeholders, broad business exposure and meaningful pace, this is the opportunity to maximise your influence. What You'll Lead *Setting the Standard Champion enterprise architecture principles, governance and ways of working across a broad technology and business landscape. *Connecting Strategy to Delivery Shape coherent 1, 3 and 5year architectural roadmaps aligned to business priorities and investment decisions. *Steering Major Programmes Provide architectural oversight across procurement, governance forums and design decisions, ensuring complex programmes land effectively. *Optimising the Landscape Drive life cycle management, simplification, rationalisation and tech debt reduction across applications, platforms and integrations. *Operating Across an Ecosystem Work with internal teams, external partners and service providers across data flows, customer journeys and multi party interactions. *Staying Ahead of the Curve Bring insight on emerging capabilities - data, integration, resilience, security and AI - to influence future development. Why This Role Matters *Enterprise Wide Scope Shape architecture that underpins a multi party ecosystem operating under high regulatory expectations. *Executive Visibility Directly influence senior leaders and help shape investment, transformation and strategic decision making. *Transformation With Impact Modernise platforms, data foundations and operating models affecting thousands of users across multiple touchpoints. *Outcome Driven Delivery Accelerate speed to value, reduce complexity and strengthen resilience through well executed architectural change. *Values Led Culture Collaboration, curiosity and doing the right thing guide decision making and leadership behaviours. What You'll Bring *Strong Enterprise Architecture leadership across principles, governance, strategy and roadmapping *Experience navigating large scale, complex change with high delivery volume *Confident stakeholder influence and the ability to align diverse groups *Technical breadth across integration, life cycle management, resilience, data/AI and modern design patterns *Experience in regulated or multi stakeholder environments (finance/insurance a plus but not essential) *Ability to translate architecture into practical, value driven, outcome focused change *Comfort working across a variety of business areas, value chains and end to end processes You'll be shaping strategy across corporate and business services (including finance), customer/product/market facing operations, and core technology and data enablement - so breadth as well as depth is key. How to Apply If you're ready to architect something that lasts then please apply as we're keen to hear: *A technology roadmap you've shaped *A major architectural decision you influenced *A clear example of how you've reduced TCO or tech debt
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over18 million IoT subscriptionsactive in165 countriesand direct partnerships with50 mobile networks, we connect you to more than750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT a fancy acronym or a secret code? TheInternet of Things (IoT)is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere-even if you don't realize it. AtWireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. The Opportunity: We are seeking a highly experienced VP Technology Operations to lead the safe, secure and resilient operation of all production platforms and services across Wireless Logic. This role is accountable for delivering five nines (99.999%) availability across critical services, ensuring that our platforms operate predictably, recover rapidly, and scale effectively under demand. You will act as the executive owner of live platform performance, leading incident response, operational governance, resilience engineering and production risk management. This role plays a critical part in ensuring that our technology estate supports a high availability, regulated and globally distributed business. Working closely with Engineering, Architecture, Security and Operations leadership, you will ensure that platform reliability is continuously improved and that all change is introduced safely into production. Key Responsibilities Include But Not Limited To: Production Reliability & Availability Own end to end production availability across all platforms and services Deliver sustained 99.999% availability for critical services Define and operate: SLAs, SLOs and error budgets RTO/RPO aligned to resilience objectives Drive improvements in: Observability and monitoring maturity Capacity management and performance optimisation Act as executive owner for: Major incidents Systemic production risk Customer impacting outages (technical resolution) Incident & Recovery Management Own the technology incident management framework Lead technical restoration during major incidents Coordinate cross functional engineering response Ensure rapid containment and recovery while managing systemic risk Conduct structured post incident reviews with: Engineering (permanent fixes) Architecture (design improvements) CISO (security implications) Service Operations (customer impact feedback) Drive elimination of repeat and systemic incidents Disaster Recovery & Resilience Engineering Own disaster recovery (DR) and resilience capability across all platforms Ensure: Failover capabilities are tested and proven Resilience is validated through regular exercises (e.g. chaos testing) Single points of failure are identified and removed Failure domains and blast radius are clearly defined and controlled Ensure resilience is engineered and evidenced, not assumed Production Change & Release Governance Own production change governance and release risk control Act as final authority on production release readiness Define and enforce safe deployment practices, including: Canary releases Phased rollouts Feature flagging Rapid rollback mechanisms Ensure all changes entering production: Are observable Have recovery mechanisms Minimise operational risk exposure Balance delivery velocity with platform stability Technology Operations & Platform Run Own operation of all production environments, including: Core platforms and shared services Cloud, network and hybrid infrastructure Observability and monitoring tooling 24x7 operational and on call capability Automation of operational processes Ensure platforms are: Secure and compliant Scalable and performant Cost efficient and optimised Operated in line with architectural standards Security Operations (SEC Ops) Operate Security Operations within Technology Operations under CISO governance Accountable for: SOC operations and monitoring Security event detection and triage Runtime vulnerability remediation Operational access controls Execution of containment actions during live incidents Partner with the CISO on: Security incident response Risk based decision making Escalate major trade offs between availability and security appropriately Operational Compliance & Audit Own operational control effectiveness within live environments Ensure readiness for: Regulatory compliance External audits Evidence collection and reporting Partner with: CISO (security controls) Risk, Quality & Compliance (assurance) MD Operations (enterprise governance) Ensure no material audit findings related to operational execution Reliability Engineering Influence Define production readiness standards for all services entering live environments Provide structured input into Engineering for: Reliability improvements Technical debt impacting availability Removal of operational toil Simplification of fragile dependencies Drive adoption of: Site Reliability Engineering (SRE) principles Automation first operations Error budget discipline Ensure reliability is treated as a shared outcome, with clear production accountability Own operational supplier performance and service levels Ensure: Vendors meet availability and response commitments Contracts support five nines objectives Cost efficiency does not compromise resilience Partner with Finance and Architecture on: Capacity planning Infrastructure lifecycle management Decommissioning legacy environments Measures of Success Sustained 99.999% availability for critical services Continuous reduction in MTTR and incident frequency Elimination of repeat and systemic failures Improved change success rate and reduced release risk Proven disaster recovery and resilience outcomes Effective containment of security incidents without customer impact No material audit findings in operational controls Increased automation and observability maturity Predictable and cost efficient platform operations Required Experience & Attributes Proven experience in a senior technology operations, SRE or platform leadership role Strong background in high availability, cloud based or distributed systems environments Experience delivering five nines availability or equivalent reliability targets Deep expertise in: Incident management and recovery Production operations and change governance Observability and monitoring frameworks Experience operating in regulated or compliance heavy environments Strong understanding of security operations in production environments Experience working in private equity backed or high growth organisations is desirable Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us () and we will respond to your query as soon as possible.
Apr 24, 2026
Full time
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over18 million IoT subscriptionsactive in165 countriesand direct partnerships with50 mobile networks, we connect you to more than750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT a fancy acronym or a secret code? TheInternet of Things (IoT)is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere-even if you don't realize it. AtWireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. The Opportunity: We are seeking a highly experienced VP Technology Operations to lead the safe, secure and resilient operation of all production platforms and services across Wireless Logic. This role is accountable for delivering five nines (99.999%) availability across critical services, ensuring that our platforms operate predictably, recover rapidly, and scale effectively under demand. You will act as the executive owner of live platform performance, leading incident response, operational governance, resilience engineering and production risk management. This role plays a critical part in ensuring that our technology estate supports a high availability, regulated and globally distributed business. Working closely with Engineering, Architecture, Security and Operations leadership, you will ensure that platform reliability is continuously improved and that all change is introduced safely into production. Key Responsibilities Include But Not Limited To: Production Reliability & Availability Own end to end production availability across all platforms and services Deliver sustained 99.999% availability for critical services Define and operate: SLAs, SLOs and error budgets RTO/RPO aligned to resilience objectives Drive improvements in: Observability and monitoring maturity Capacity management and performance optimisation Act as executive owner for: Major incidents Systemic production risk Customer impacting outages (technical resolution) Incident & Recovery Management Own the technology incident management framework Lead technical restoration during major incidents Coordinate cross functional engineering response Ensure rapid containment and recovery while managing systemic risk Conduct structured post incident reviews with: Engineering (permanent fixes) Architecture (design improvements) CISO (security implications) Service Operations (customer impact feedback) Drive elimination of repeat and systemic incidents Disaster Recovery & Resilience Engineering Own disaster recovery (DR) and resilience capability across all platforms Ensure: Failover capabilities are tested and proven Resilience is validated through regular exercises (e.g. chaos testing) Single points of failure are identified and removed Failure domains and blast radius are clearly defined and controlled Ensure resilience is engineered and evidenced, not assumed Production Change & Release Governance Own production change governance and release risk control Act as final authority on production release readiness Define and enforce safe deployment practices, including: Canary releases Phased rollouts Feature flagging Rapid rollback mechanisms Ensure all changes entering production: Are observable Have recovery mechanisms Minimise operational risk exposure Balance delivery velocity with platform stability Technology Operations & Platform Run Own operation of all production environments, including: Core platforms and shared services Cloud, network and hybrid infrastructure Observability and monitoring tooling 24x7 operational and on call capability Automation of operational processes Ensure platforms are: Secure and compliant Scalable and performant Cost efficient and optimised Operated in line with architectural standards Security Operations (SEC Ops) Operate Security Operations within Technology Operations under CISO governance Accountable for: SOC operations and monitoring Security event detection and triage Runtime vulnerability remediation Operational access controls Execution of containment actions during live incidents Partner with the CISO on: Security incident response Risk based decision making Escalate major trade offs between availability and security appropriately Operational Compliance & Audit Own operational control effectiveness within live environments Ensure readiness for: Regulatory compliance External audits Evidence collection and reporting Partner with: CISO (security controls) Risk, Quality & Compliance (assurance) MD Operations (enterprise governance) Ensure no material audit findings related to operational execution Reliability Engineering Influence Define production readiness standards for all services entering live environments Provide structured input into Engineering for: Reliability improvements Technical debt impacting availability Removal of operational toil Simplification of fragile dependencies Drive adoption of: Site Reliability Engineering (SRE) principles Automation first operations Error budget discipline Ensure reliability is treated as a shared outcome, with clear production accountability Own operational supplier performance and service levels Ensure: Vendors meet availability and response commitments Contracts support five nines objectives Cost efficiency does not compromise resilience Partner with Finance and Architecture on: Capacity planning Infrastructure lifecycle management Decommissioning legacy environments Measures of Success Sustained 99.999% availability for critical services Continuous reduction in MTTR and incident frequency Elimination of repeat and systemic failures Improved change success rate and reduced release risk Proven disaster recovery and resilience outcomes Effective containment of security incidents without customer impact No material audit findings in operational controls Increased automation and observability maturity Predictable and cost efficient platform operations Required Experience & Attributes Proven experience in a senior technology operations, SRE or platform leadership role Strong background in high availability, cloud based or distributed systems environments Experience delivering five nines availability or equivalent reliability targets Deep expertise in: Incident management and recovery Production operations and change governance Observability and monitoring frameworks Experience operating in regulated or compliance heavy environments Strong understanding of security operations in production environments Experience working in private equity backed or high growth organisations is desirable Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us () and we will respond to your query as soon as possible.
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Apr 24, 2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Hays Specialist Recruitment Limited
West Drayton, Middlesex
We have an excellent contract job opportunity for Category Lead (Software) for our leading airline client. Purpose of the role Lead the procurement spend across a range of software and related services. Managing a range of software suppliers including niche providers.Working across a complex organisation of multiple operating companies, ensuring the delivery of effective, robust and compliant procurement that delivers the business plan while maximising the Group's buying power.Lead procurement strategic activities, including category planning, sourcing, risk management and act as a single point of contact for senior stakeholders.Delivery of big strategic procurement programmes end to end. Contract - 14 months (3 months rolling contract) Location - Waterside (UB7 0GB) Hybrid - 2 to 3 days per week on-site Pay - attractive daily rate (inside IR35) Your responsibilities Responsibility for developing and implementing a 3-5 year category plan for the given sub-category. Responsibility for developing and implementing local and global sourcing strategies for all external spend-related activity. Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies' business plans. Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage. Provide commercial innovation to internal stakeholders through interaction with the supply base. Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend. Support operating companies' tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets. Through liaison with the Procurement Operations Centre and operating company stakeholders, ensure supplier performance management is robust, effective and compliant. Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that group's buying power is maximised. Ensure that all procurement activity is carried out in line with Group and operating company governance principles. Develop effective working relations with key interfaces across the Group and operating companies, including line, finance, legal and other stakeholders. Take an active role in cross-departmental strategic and leadership activities. Your skills, experience and qualifications Degree and/or ability to demonstrate strong knowledge of working in IT Procurement, preferably with Software. Previous experience delivering key strategic procurement programmes. Strong, demonstrable commercial expertise including contract negotiation and dispute resolution. Strong aptitude and knowledge across the full commodity lifecycle and awareness of market trends and suppliers. Strong business and financial acumen with the ability to evaluate, analyse and solve problems. Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way ofeffective team working. Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises. Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty. Senior level experience of partnering with Senior Leaders and Executives in a fast-moving and agile business environment. Senior level experience in Procurement gathered in a complex global organisation. Experience of working in an environment of change involving people, process, policy and technology. Experience managing teams for success across multiple countries and cultures. Willingness to travel and work in a multi-site/location environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 24, 2026
Contractor
We have an excellent contract job opportunity for Category Lead (Software) for our leading airline client. Purpose of the role Lead the procurement spend across a range of software and related services. Managing a range of software suppliers including niche providers.Working across a complex organisation of multiple operating companies, ensuring the delivery of effective, robust and compliant procurement that delivers the business plan while maximising the Group's buying power.Lead procurement strategic activities, including category planning, sourcing, risk management and act as a single point of contact for senior stakeholders.Delivery of big strategic procurement programmes end to end. Contract - 14 months (3 months rolling contract) Location - Waterside (UB7 0GB) Hybrid - 2 to 3 days per week on-site Pay - attractive daily rate (inside IR35) Your responsibilities Responsibility for developing and implementing a 3-5 year category plan for the given sub-category. Responsibility for developing and implementing local and global sourcing strategies for all external spend-related activity. Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies' business plans. Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage. Provide commercial innovation to internal stakeholders through interaction with the supply base. Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend. Support operating companies' tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets. Through liaison with the Procurement Operations Centre and operating company stakeholders, ensure supplier performance management is robust, effective and compliant. Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that group's buying power is maximised. Ensure that all procurement activity is carried out in line with Group and operating company governance principles. Develop effective working relations with key interfaces across the Group and operating companies, including line, finance, legal and other stakeholders. Take an active role in cross-departmental strategic and leadership activities. Your skills, experience and qualifications Degree and/or ability to demonstrate strong knowledge of working in IT Procurement, preferably with Software. Previous experience delivering key strategic procurement programmes. Strong, demonstrable commercial expertise including contract negotiation and dispute resolution. Strong aptitude and knowledge across the full commodity lifecycle and awareness of market trends and suppliers. Strong business and financial acumen with the ability to evaluate, analyse and solve problems. Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way ofeffective team working. Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises. Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty. Senior level experience of partnering with Senior Leaders and Executives in a fast-moving and agile business environment. Senior level experience in Procurement gathered in a complex global organisation. Experience of working in an environment of change involving people, process, policy and technology. Experience managing teams for success across multiple countries and cultures. Willingness to travel and work in a multi-site/location environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Apr 24, 2026
Full time
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
