Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Apr 18, 2026
Full time
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Head of DevOps & IT - Cloud Transformation, Infrastructure Modernisation, AI Adoption - £100,000 - £120,000 + package A world-leading building engineering software company is seeking a Head of DevOps and IT to drive a full-scale technology transformation across its DevOps and IT functions. This organisation has recently secured major private equity investment to accelerate its transformation into a modern, cloud-first technology business. With a new CTO at the helm and full backing to modernise, they now need a forward-thinking DevOps and IT leader to make it happen. The Head of DevOps and IT role: Reporting directly into the CTO, you'll sit at C-suite minus one level and participate in monthly business strategy. You'll bring together an IT team and DevOps team under a single, unified function - and lead the migration of the entire technology estate from on-premise infrastructure to the cloud. You'll blend strategic leadership with enough hands-on technical credibility to earn the trust of both teams, driving cultural and technical change in an organisation that is ready and eager to modernise after years of being held back. Head of DevOps and IT - Key Responsibilities: Define and execute the cloud migration strategy, moving all pipelines and infrastructure from on-premise to Azure (with potential AWS evaluation). Lead the modernisation of the legacy IT estate - including Active Directory, MFA, VPN rationalisation and Microsoft 365 optimisation. Unify and lead the combined DevOps and IT function, enabling teams to adopt modern practices and ways of working. Drive continuous delivery capability for new product releases, enabling faster and more frequent deployments. Own the security posture of the organisation, maintaining ISO certification and implementing Cyber Essentials Plus. Champion AI adoption across the engineering and IT function, embedding modern tooling and automation into everyday workflows. Partner with the CTO and senior leadership to shape technology strategy and contribute to broader business goals. Modernise desktop application deployment and distribution for a complex, large-scale software product. Head of DevOps and IT - Requirements: Proven experience leading both DevOps and IT functions, ideally having come up through a DevOps or infrastructure engineering background. Demonstrable track record of cloud migration and infrastructure modernisation, moving organisations from on-premise to cloud environments. Strong Azure experience essential; AWS knowledge highly valuable.Hands-on familiarity with Kubernetes, Terraform and Docker at a leadership level - enough to guide and credibly challenge your team. Experience managing hybrid Windows and Linux environments. Security awareness across ISO 27001 and Cyber Essentials Plus frameworks. A genuine enthusiasm for AI and modern tooling - this is a culture-shaping requirement, not a nice to have. Comfortable operating at a senior leadership level, influencing strategy while remaining close enough to the technical detail to lead credibly. Are you a technology leader ready to take ownership of a genuine greenfield transformation - unifying teams, migrating to the cloud and shaping the future of a world-dominant software business from the ground up? Head of DevOps & IT - Cloud Transformation, Infrastructure Modernisation, AI Adoption - £100,000 - £120,000 + package Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Apr 17, 2026
Full time
Head of DevOps & IT - Cloud Transformation, Infrastructure Modernisation, AI Adoption - £100,000 - £120,000 + package A world-leading building engineering software company is seeking a Head of DevOps and IT to drive a full-scale technology transformation across its DevOps and IT functions. This organisation has recently secured major private equity investment to accelerate its transformation into a modern, cloud-first technology business. With a new CTO at the helm and full backing to modernise, they now need a forward-thinking DevOps and IT leader to make it happen. The Head of DevOps and IT role: Reporting directly into the CTO, you'll sit at C-suite minus one level and participate in monthly business strategy. You'll bring together an IT team and DevOps team under a single, unified function - and lead the migration of the entire technology estate from on-premise infrastructure to the cloud. You'll blend strategic leadership with enough hands-on technical credibility to earn the trust of both teams, driving cultural and technical change in an organisation that is ready and eager to modernise after years of being held back. Head of DevOps and IT - Key Responsibilities: Define and execute the cloud migration strategy, moving all pipelines and infrastructure from on-premise to Azure (with potential AWS evaluation). Lead the modernisation of the legacy IT estate - including Active Directory, MFA, VPN rationalisation and Microsoft 365 optimisation. Unify and lead the combined DevOps and IT function, enabling teams to adopt modern practices and ways of working. Drive continuous delivery capability for new product releases, enabling faster and more frequent deployments. Own the security posture of the organisation, maintaining ISO certification and implementing Cyber Essentials Plus. Champion AI adoption across the engineering and IT function, embedding modern tooling and automation into everyday workflows. Partner with the CTO and senior leadership to shape technology strategy and contribute to broader business goals. Modernise desktop application deployment and distribution for a complex, large-scale software product. Head of DevOps and IT - Requirements: Proven experience leading both DevOps and IT functions, ideally having come up through a DevOps or infrastructure engineering background. Demonstrable track record of cloud migration and infrastructure modernisation, moving organisations from on-premise to cloud environments. Strong Azure experience essential; AWS knowledge highly valuable.Hands-on familiarity with Kubernetes, Terraform and Docker at a leadership level - enough to guide and credibly challenge your team. Experience managing hybrid Windows and Linux environments. Security awareness across ISO 27001 and Cyber Essentials Plus frameworks. A genuine enthusiasm for AI and modern tooling - this is a culture-shaping requirement, not a nice to have. Comfortable operating at a senior leadership level, influencing strategy while remaining close enough to the technical detail to lead credibly. Are you a technology leader ready to take ownership of a genuine greenfield transformation - unifying teams, migrating to the cloud and shaping the future of a world-dominant software business from the ground up? Head of DevOps & IT - Cloud Transformation, Infrastructure Modernisation, AI Adoption - £100,000 - £120,000 + package Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Senior Software Engineer Taunton - Hybrid (2 days on site P/W) 45,000 - 60,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you a Senior Software Engineer looking to take ownership of architecture, influence technical direction, and build high?quality software that interfaces directly with real?world industrial hardware? This is a senior, hands?on role working across modern service?based platforms and established WPF applications used in demanding automated electrical test environments. You will play a key part in shaping system architecture, driving best practice, and developing robust, maintainable solutions that are relied upon by customers worldwide. You will work closely with electrical, systems, and test engineers to deliver integrated solutions, contributing across the full lifecycle from concept and design through to delivery and long?term support. Backed by a stable engineering business that continues to invest in new technologies, this role offers long?term career progression, autonomy, and the opportunity to make a genuine technical impact. You will be trusted to tackle open?ended technical problems, lead design discussions, and help guide the evolution of both new microservice?based platforms and legacy WPF products. The environment is collaborative, quality?driven, and agile, with projects ranging from short development cycles through to long?term programmes. The Role: Design, develop, and maintain desktop and web applications using C#, WPF, and modern web technologies such as Vue.js Take a leading role in software architecture and design, ensuring scalable and maintainable solutions Contribute to microservice architecture and Azure?based modernisation initiatives Maintain and evolve legacy systems while planning for their future development Collaborate with multidisciplinary engineering teams in an agile environment Participate in code reviews, sprint planning, and CI/CD processes The Person: Senior Software Engineer with significant commercial experience (5+ years) Strong background in C#, WPF, and modern software design principles (SOLID) Proven experience contributing to or leading architectural decisions Exposure to industrial systems, electronics, or hardware?integrated software is advantageous Reference Number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 16, 2026
Full time
Senior Software Engineer Taunton - Hybrid (2 days on site P/W) 45,000 - 60,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you a Senior Software Engineer looking to take ownership of architecture, influence technical direction, and build high?quality software that interfaces directly with real?world industrial hardware? This is a senior, hands?on role working across modern service?based platforms and established WPF applications used in demanding automated electrical test environments. You will play a key part in shaping system architecture, driving best practice, and developing robust, maintainable solutions that are relied upon by customers worldwide. You will work closely with electrical, systems, and test engineers to deliver integrated solutions, contributing across the full lifecycle from concept and design through to delivery and long?term support. Backed by a stable engineering business that continues to invest in new technologies, this role offers long?term career progression, autonomy, and the opportunity to make a genuine technical impact. You will be trusted to tackle open?ended technical problems, lead design discussions, and help guide the evolution of both new microservice?based platforms and legacy WPF products. The environment is collaborative, quality?driven, and agile, with projects ranging from short development cycles through to long?term programmes. The Role: Design, develop, and maintain desktop and web applications using C#, WPF, and modern web technologies such as Vue.js Take a leading role in software architecture and design, ensuring scalable and maintainable solutions Contribute to microservice architecture and Azure?based modernisation initiatives Maintain and evolve legacy systems while planning for their future development Collaborate with multidisciplinary engineering teams in an agile environment Participate in code reviews, sprint planning, and CI/CD processes The Person: Senior Software Engineer with significant commercial experience (5+ years) Strong background in C#, WPF, and modern software design principles (SOLID) Proven experience contributing to or leading architectural decisions Exposure to industrial systems, electronics, or hardware?integrated software is advantageous Reference Number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Senior Software Engineer Location: Oxfordshire Salary: up to £70,000 This is a rare opportunity for a software engineer to join a truly ground-breaking, high-precision manufacturing company. You ll be working at the intersection of software and hardware, helping to build cutting-edge technologies that are supplied worldwide. If you enjoy working on advanced industrial machines and being surrounded by some of the best engineers in the UK, this role could be a perfect fit. The Role This is a significant key hire for the business, where you will lead hands on C#/WPF desktop software development that interfaces directly with hardware on high-tech machines. You ll work with serial protocols to connect sensors, lasers, and motion stages, gaining exposure to multiple technologies, languages, protocols, and hardware platforms. This role offers the chance to build a highly valuable skill set while working at the intersection of software and cutting-edge engineering Requirements Mastery of C#/.NET Expertise in WPF with the MVVM pattern Confidence working with communication protocols and wireless interfaces, including integration with PLCs Ability to handle multithreading, async/await, and hardware timing constraints Experience in high-tech machine industries such as semiconductor, robotics, laser systems, or photonics If this role is of interest, please apply below.
Apr 15, 2026
Full time
Job Title: Senior Software Engineer Location: Oxfordshire Salary: up to £70,000 This is a rare opportunity for a software engineer to join a truly ground-breaking, high-precision manufacturing company. You ll be working at the intersection of software and hardware, helping to build cutting-edge technologies that are supplied worldwide. If you enjoy working on advanced industrial machines and being surrounded by some of the best engineers in the UK, this role could be a perfect fit. The Role This is a significant key hire for the business, where you will lead hands on C#/WPF desktop software development that interfaces directly with hardware on high-tech machines. You ll work with serial protocols to connect sensors, lasers, and motion stages, gaining exposure to multiple technologies, languages, protocols, and hardware platforms. This role offers the chance to build a highly valuable skill set while working at the intersection of software and cutting-edge engineering Requirements Mastery of C#/.NET Expertise in WPF with the MVVM pattern Confidence working with communication protocols and wireless interfaces, including integration with PLCs Ability to handle multithreading, async/await, and hardware timing constraints Experience in high-tech machine industries such as semiconductor, robotics, laser systems, or photonics If this role is of interest, please apply below.
We are exclusively partnering with a fantastic, well-established business based in Bedford to recruit an IT Support Specialist / IT Support Engineer. This is an excellent opportunity for a hands-on IT professional who enjoys providing high-quality support and keeping systems running smoothly. As an IT Support Specialist, you will provide first- and second-line technical support to users across the business, ensuring minimal downtime and a great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment. Key Responsibilities Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system) Troubleshoot hardware, software, network, and system issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support operating systems including Windows, macOS, and Linux Manage user accounts, permissions, and access (Active Directory, Azure AD, email systems) Document issues, resolutions, and procedures within the IT knowledge base Escalate complex technical issues to third parties or senior IT teams when required Support employee onboarding and offboarding processes Diploma or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience) Proven experience in an IT support or helpdesk role Strong knowledge of computer hardware, software, and networking fundamentals Experience using ticketing systems and remote support tools Working knowledge of cybersecurity principles Experience with Active Directory, Office 365, and Azure Active Directory Experience with Microsoft Intune Basic understanding of servers, virtualization, and cloud platforms Excellent problem-solving and communication skills Ability to work independently and manage multiple priorities Full time on-site Salary up to 35,000 (dependent on experience) Opportunity to join a supportive, forward-thinking business Exposure to a broad and modern IT environment EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Apr 15, 2026
Full time
We are exclusively partnering with a fantastic, well-established business based in Bedford to recruit an IT Support Specialist / IT Support Engineer. This is an excellent opportunity for a hands-on IT professional who enjoys providing high-quality support and keeping systems running smoothly. As an IT Support Specialist, you will provide first- and second-line technical support to users across the business, ensuring minimal downtime and a great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment. Key Responsibilities Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system) Troubleshoot hardware, software, network, and system issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support operating systems including Windows, macOS, and Linux Manage user accounts, permissions, and access (Active Directory, Azure AD, email systems) Document issues, resolutions, and procedures within the IT knowledge base Escalate complex technical issues to third parties or senior IT teams when required Support employee onboarding and offboarding processes Diploma or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience) Proven experience in an IT support or helpdesk role Strong knowledge of computer hardware, software, and networking fundamentals Experience using ticketing systems and remote support tools Working knowledge of cybersecurity principles Experience with Active Directory, Office 365, and Azure Active Directory Experience with Microsoft Intune Basic understanding of servers, virtualization, and cloud platforms Excellent problem-solving and communication skills Ability to work independently and manage multiple priorities Full time on-site Salary up to 35,000 (dependent on experience) Opportunity to join a supportive, forward-thinking business Exposure to a broad and modern IT environment EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Senior Software Developer Warton (Hybrid: 1-2 days on site) £34.77 PAYE or £44.31 Umbrella (inside IR35) 12-Month Contract BPSS required (SC in progress, ITAR restrictions apply) Overview We're looking for Senior Software Developers to support the Engineering Support Subsystem (ESS) -a critical platform used by the RAF to monitor, diagnose, and maintain combat aircraft systems. You'll join a collaborative team developing primarily .NET (C#) desktop applications (WPF/WinForms) integrated with Oracle databases. Key Responsibilities Analyse requirements and contribute to software design Develop and maintain robust, scalable code Write tests and technical documentation Support integration, build, and testing activities Contribute to tooling, standards, and team improvements Skills & Experience Essential: Strong C# / .NET experience Knowledge of VB6 WPF and/or WinForms Desirable: Git/ClearCase, Azure DevOps Oracle, SQL, XML Automated testing tools TDD, SOLID, Agile Additional Info 37 hours/week, flexible working hours STEM degree or equivalent experience required
Apr 14, 2026
Contractor
Senior Software Developer Warton (Hybrid: 1-2 days on site) £34.77 PAYE or £44.31 Umbrella (inside IR35) 12-Month Contract BPSS required (SC in progress, ITAR restrictions apply) Overview We're looking for Senior Software Developers to support the Engineering Support Subsystem (ESS) -a critical platform used by the RAF to monitor, diagnose, and maintain combat aircraft systems. You'll join a collaborative team developing primarily .NET (C#) desktop applications (WPF/WinForms) integrated with Oracle databases. Key Responsibilities Analyse requirements and contribute to software design Develop and maintain robust, scalable code Write tests and technical documentation Support integration, build, and testing activities Contribute to tooling, standards, and team improvements Skills & Experience Essential: Strong C# / .NET experience Knowledge of VB6 WPF and/or WinForms Desirable: Git/ClearCase, Azure DevOps Oracle, SQL, XML Automated testing tools TDD, SOLID, Agile Additional Info 37 hours/week, flexible working hours STEM degree or equivalent experience required
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
Oct 07, 2025
Contractor
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
IT Support Engineer Location: Edinburgh Salary: 28,000 - 33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP.
Oct 07, 2025
Full time
IT Support Engineer Location: Edinburgh Salary: 28,000 - 33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP.
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
Oct 04, 2025
Full time
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
Head of Information Technology/Head of Information Systems - IT Strategy, Technology Leadership, Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k - £110k +Bonus +Benefits (Negotiable of experience). Head of IT/Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure and while managing IT operations, governance, cybersecurity, data strategy, compliance and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Line and subsequent Matrix management of a multi-disciplinary team Budgetary management and reporting Vendor selection and management including contract management We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level with overall Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support, Service Delivery and Project/Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (eg, ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor's or Master's degree in Information Technology, Computer Science, Business Information Systems, or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham or Ashford, Kent.
Oct 03, 2025
Full time
Head of Information Technology/Head of Information Systems - IT Strategy, Technology Leadership, Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k - £110k +Bonus +Benefits (Negotiable of experience). Head of IT/Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with busine strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure and while managing IT operations, governance, cybersecurity, data strategy, compliance and budgets. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Line and subsequent Matrix management of a multi-disciplinary team Budgetary management and reporting Vendor selection and management including contract management We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level with overall Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support, Service Delivery and Project/Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (eg, ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor's or Master's degree in Information Technology, Computer Science, Business Information Systems, or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham or Ashford, Kent.
Role: Senior IT Support Engineer Salary: 32k-36k Location: Cambridge Benefits: Great work environment and supportive team Competitive salary 31 days of annual leave (including 8 bank and public holidays) Holiday Loyalty Scheme (additional holiday entitlement increases with time served, starting at your first anniversary and then every second year) Private Medical plan Company pension scheme Birthday treats and recognition Personal Development Plan (Technical Mastery Programme) - We invest in training, certifications and mentorship to support your career growth Primary Purpose : As a Senior IT Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from the Cambridge office 3 Years minimum experience in IT support, ideally in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers on infrastructure improvements Deliver exceptional customer service , keeping non-technical users confident and informed Perform site visits to our customer sites. We have a great balance between time in the office and visits to customers INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Oct 02, 2025
Full time
Role: Senior IT Support Engineer Salary: 32k-36k Location: Cambridge Benefits: Great work environment and supportive team Competitive salary 31 days of annual leave (including 8 bank and public holidays) Holiday Loyalty Scheme (additional holiday entitlement increases with time served, starting at your first anniversary and then every second year) Private Medical plan Company pension scheme Birthday treats and recognition Personal Development Plan (Technical Mastery Programme) - We invest in training, certifications and mentorship to support your career growth Primary Purpose : As a Senior IT Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from the Cambridge office 3 Years minimum experience in IT support, ideally in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers on infrastructure improvements Deliver exceptional customer service , keeping non-technical users confident and informed Perform site visits to our customer sites. We have a great balance between time in the office and visits to customers INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance
Oct 02, 2025
Full time
Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance
C++ Software Engineer - Cross Platform (Windows / Linux) Are you passionate about building software that solves real-world, challenging problems? You ll contribute to the development and evolution of feature-rich analytical products relied upon worldwide - but in a company that s small enough for you to have an immediate impact with plenty of career growth. The C++ Software Engineer will collaborate with a close-knit group of software engineers working at the cutting edge of a range of complex cross platform software products across desktop, cloud and server environments. This is also one of the friendliest, smartest and fun teams to be part of in Bristol who can consider someone at the mid or senior level. C++ Software Engineer requirements Strong knowledge of modern C++ with experience of C# desirable Excellent problem-solving A solid STEM degree background preferred (but not essential) An enthusiastic, humble approach to learning - and to making things better, every day Cloud, Cross platform (Linux / Windows), Azure, Python, 3D graphics (WebGL / OpenGL) experience all nice to have but not essential Expect to work across a diverse technical landscape. You might contribute to platform architecture, data algorithms, advanced visualisations, cloud or UI. There s plenty of room to stretch your skills - and plenty of fascinating challenges. Apply today for this hybrid role in Bristol and help us push boundaries in software design and engineering!
Oct 02, 2025
Full time
C++ Software Engineer - Cross Platform (Windows / Linux) Are you passionate about building software that solves real-world, challenging problems? You ll contribute to the development and evolution of feature-rich analytical products relied upon worldwide - but in a company that s small enough for you to have an immediate impact with plenty of career growth. The C++ Software Engineer will collaborate with a close-knit group of software engineers working at the cutting edge of a range of complex cross platform software products across desktop, cloud and server environments. This is also one of the friendliest, smartest and fun teams to be part of in Bristol who can consider someone at the mid or senior level. C++ Software Engineer requirements Strong knowledge of modern C++ with experience of C# desirable Excellent problem-solving A solid STEM degree background preferred (but not essential) An enthusiastic, humble approach to learning - and to making things better, every day Cloud, Cross platform (Linux / Windows), Azure, Python, 3D graphics (WebGL / OpenGL) experience all nice to have but not essential Expect to work across a diverse technical landscape. You might contribute to platform architecture, data algorithms, advanced visualisations, cloud or UI. There s plenty of room to stretch your skills - and plenty of fascinating challenges. Apply today for this hybrid role in Bristol and help us push boundaries in software design and engineering!