Exchange Street Claims ltd
Birmingham, Staffordshire
Overview As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role. Responsibilities Manage domestic property claims from initial assessment through to settlement. Conduct on-site inspections and assess damages. Liaise with policyholders and negotiate settlements. Work closely with the claims team to ensure prompt and fair resolution of claims. Provide support and guidance to customers throughout the claims process. Qualifications Experience as a property claims handler is preferred, with an interest in progressing to a field role.
Apr 17, 2026
Full time
Overview As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role. Responsibilities Manage domestic property claims from initial assessment through to settlement. Conduct on-site inspections and assess damages. Liaise with policyholders and negotiate settlements. Work closely with the claims team to ensure prompt and fair resolution of claims. Provide support and guidance to customers throughout the claims process. Qualifications Experience as a property claims handler is preferred, with an interest in progressing to a field role.
Insurance Claims Team Lead - Fully Remote - UK My client, is looking for a permanent Claims Team Lead. This is a fully remote role, you must have at least 3 years working on the following Gadgets and Warranties claims Property claims experience (buildings, contents, renters, commercial, and personal property) This role is ideal for either: an existing Claims Lead who wants to move faster, or a strong Claims Handler who is ready to step up into leadership
Apr 17, 2026
Full time
Insurance Claims Team Lead - Fully Remote - UK My client, is looking for a permanent Claims Team Lead. This is a fully remote role, you must have at least 3 years working on the following Gadgets and Warranties claims Property claims experience (buildings, contents, renters, commercial, and personal property) This role is ideal for either: an existing Claims Lead who wants to move faster, or a strong Claims Handler who is ready to step up into leadership
Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD259. For all other vacancies, take a look at our website - (url removed)
Apr 16, 2026
Full time
Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD259. For all other vacancies, take a look at our website - (url removed)
Head of Retail Broking Eastleigh £55,000 - £75,000 + bonus & benefits You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too. This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team. You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio. On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP. As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks. What you ll do Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability. Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement. Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service. Work with the Partnership Executive to identify potential partners and onboard to drive enquiry. Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met. Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation. Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes. What you ll need Proven leadership experience in retail broking within the insurance industry They are looking for someone who can build a specialist personal lines book within an advised broking office. Strong commercial acumen and strategic thinking Excellent interpersonal and communication skills Deep understanding of insurance products, market dynamics and regulatory frameworks Track record of driving growth and managing change Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Apr 16, 2026
Full time
Head of Retail Broking Eastleigh £55,000 - £75,000 + bonus & benefits You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too. This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team. You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio. On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP. As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks. What you ll do Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability. Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement. Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service. Work with the Partnership Executive to identify potential partners and onboard to drive enquiry. Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met. Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation. Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes. What you ll need Proven leadership experience in retail broking within the insurance industry They are looking for someone who can build a specialist personal lines book within an advised broking office. Strong commercial acumen and strategic thinking Excellent interpersonal and communication skills Deep understanding of insurance products, market dynamics and regulatory frameworks Track record of driving growth and managing change Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Exchange Street Executive Search
Nottingham, Nottinghamshire
We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)
Apr 16, 2026
Full time
We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 16, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Apr 16, 2026
Full time
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 15, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 15, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 15, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Apr 15, 2026
Full time
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Apr 15, 2026
Full time
We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.
Apr 15, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.
Paralegal Clams Handler Our client is an established international insurance company. They are looking for a paralegal claims handler to join their in-house team team handling a wide variety of civil litigation claims. Role Overview You will join an existing team which focusses on civil litigation claims. This includes property disputes, contract disputes, nuisance, construction and landlord/tenant claims. You will deal with the claim from inception to finish with a focus on assessing coverage, prospects of success and proportional cost handling of the claim. The role will require someone with a solid background in civil litigation and legal experience/training. Candidate Profile The ideal candidate will have some prior experience working in a legal claims setting with a knowledge of civil litigation (non-injury related). As a guide you will have 12 months experience working on civil litigation claims. Further training on policy coverage and interpretation will be given. Prior experience in an insurance setting would be an advantage but not essential. What's on Offer Salary of £30000 plus 10% bonus. Great opportunity for someone from a legal background looking to transition into insurance sector/in-house. Apply Now To be considered for this paralegal claims handler role based in Manchester please get in touch with a recent CV as soon as possible.
Apr 15, 2026
Full time
Paralegal Clams Handler Our client is an established international insurance company. They are looking for a paralegal claims handler to join their in-house team team handling a wide variety of civil litigation claims. Role Overview You will join an existing team which focusses on civil litigation claims. This includes property disputes, contract disputes, nuisance, construction and landlord/tenant claims. You will deal with the claim from inception to finish with a focus on assessing coverage, prospects of success and proportional cost handling of the claim. The role will require someone with a solid background in civil litigation and legal experience/training. Candidate Profile The ideal candidate will have some prior experience working in a legal claims setting with a knowledge of civil litigation (non-injury related). As a guide you will have 12 months experience working on civil litigation claims. Further training on policy coverage and interpretation will be given. Prior experience in an insurance setting would be an advantage but not essential. What's on Offer Salary of £30000 plus 10% bonus. Great opportunity for someone from a legal background looking to transition into insurance sector/in-house. Apply Now To be considered for this paralegal claims handler role based in Manchester please get in touch with a recent CV as soon as possible.
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Oct 08, 2025
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Oct 08, 2025
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Claims Handler - FNOL Monday-Friday 9:00am-5:00pm (35 hours per week + hybrid working) Salary - 22,222 - 24,500 DOE + bonus Bolton Do you have good telephone based customer service experience? Are you looking to join a well established business with excellent progression opportunities? Working within insurance & claims is a very exciting and rewarding career, no day is the same. We are currently looking to recruit a First Notification of Loss Claims Handler (FNOL) within our clients Bolton office. If you have claims handling experience then this will be advantageous but it's not a necessity. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring client specific service level criteria is met. You will be the first point of contact for many of our clients / customers taking details of property damage which will then be passed on to the Claim Handling team. Key Skills: To have or gain an excellent degree of knowledge of property related claims and principles Excellent communication skills with the ability to articulate clearly and concisely, both oral and written, including an excellent telephone manner Good degree of IT competency and literacy Good organisation and time management skills with experience of diary management Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Ability to use initiative and have a positive and enthusiastic attitude High attention to detail and accuracy of information The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To liaise with case managers and line managers to ensure service is delivered to the highest possible standard and claims are progressed following triages To promote and support the TCF principles To ensure adherence to contractual/Client SLA's and KPI's The Package: Competitive starting salary Hybrid working Enhanced contributory pension Excellent growth & progression opportunities into different departments Qualification funding after passing probation (CII) Performance related bonus Flexible benefits Enhanced family leave Electric car scheme Voluntary benefits schemes Birthday holiday Share purchase scheme with interest free loans Interested in knowing more? CLICK APPLY.
Oct 08, 2025
Full time
Claims Handler - FNOL Monday-Friday 9:00am-5:00pm (35 hours per week + hybrid working) Salary - 22,222 - 24,500 DOE + bonus Bolton Do you have good telephone based customer service experience? Are you looking to join a well established business with excellent progression opportunities? Working within insurance & claims is a very exciting and rewarding career, no day is the same. We are currently looking to recruit a First Notification of Loss Claims Handler (FNOL) within our clients Bolton office. If you have claims handling experience then this will be advantageous but it's not a necessity. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring client specific service level criteria is met. You will be the first point of contact for many of our clients / customers taking details of property damage which will then be passed on to the Claim Handling team. Key Skills: To have or gain an excellent degree of knowledge of property related claims and principles Excellent communication skills with the ability to articulate clearly and concisely, both oral and written, including an excellent telephone manner Good degree of IT competency and literacy Good organisation and time management skills with experience of diary management Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Ability to use initiative and have a positive and enthusiastic attitude High attention to detail and accuracy of information The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To liaise with case managers and line managers to ensure service is delivered to the highest possible standard and claims are progressed following triages To promote and support the TCF principles To ensure adherence to contractual/Client SLA's and KPI's The Package: Competitive starting salary Hybrid working Enhanced contributory pension Excellent growth & progression opportunities into different departments Qualification funding after passing probation (CII) Performance related bonus Flexible benefits Enhanced family leave Electric car scheme Voluntary benefits schemes Birthday holiday Share purchase scheme with interest free loans Interested in knowing more? CLICK APPLY.
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Oct 08, 2025
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
