CQC Registered Manager (Independent Living/Domiciliary Care) Location: Remote National Contract: Full Time Permanent Salary: £33,000 - £35,000 per annum Requirement: Full UK Driving Licence essential A leadership role with heart. Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs? What you ll be doing As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support. That means: Lead the day-to-day management of domiciliary care, independent living, and communicator guide services Deliver high-quality, person-centred support that promotes independence and positive outcomes Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting Build and maintain strong relationships with local authorities, health professionals, and stakeholders Oversee care planning, reviews, and service delivery in line with individual needs and outcomes Manage service budgets, rotas, and resource allocation effectively Lead recruitment, induction, supervision, and ongoing development of staff teams Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement Monitor performance, manage risk, and implement improvement plans where required Ensure safe practices across all services, including medication, safeguarding, and health & safety Act as an ambassador for Deafblind UK, supporting service growth and development Participate in on-call duties and work flexibly to meet service needsI In short you ll keep the service strong, the team motivated, and the standards high. About you You will need to have solid previous experience as a Registered Manager with CQC, along with: Experienced in supported living or regulated care Comfortable leading teams and juggling rotas Familiar with CQC regulations and compliance A natural communicator who can build strong relationships Level 5 Leadership & Management (or equivalent) or working towards Never worked with deafblind individuals before? No problem at all. We ll give you all the training you need. What matters most is your leadership, compassion and drive to make services better. What you ll get in return 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service) Westfield Health which includes the below: Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more. Cover is for yourself, and certain cash benefits cover up to 4 dependent children A Doctor line giving access to a GP 24/7 A discount scheme Gym membership discounts 24-hour employee helpline Workplace Pension - eligible employees are enrolled onto the workplace pension scheme Why Deafblind UK? We re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives. From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don t limit opportunity. And we do it with passionate people who care about what they do.
Apr 18, 2026
Full time
CQC Registered Manager (Independent Living/Domiciliary Care) Location: Remote National Contract: Full Time Permanent Salary: £33,000 - £35,000 per annum Requirement: Full UK Driving Licence essential A leadership role with heart. Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs? What you ll be doing As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support. That means: Lead the day-to-day management of domiciliary care, independent living, and communicator guide services Deliver high-quality, person-centred support that promotes independence and positive outcomes Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting Build and maintain strong relationships with local authorities, health professionals, and stakeholders Oversee care planning, reviews, and service delivery in line with individual needs and outcomes Manage service budgets, rotas, and resource allocation effectively Lead recruitment, induction, supervision, and ongoing development of staff teams Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement Monitor performance, manage risk, and implement improvement plans where required Ensure safe practices across all services, including medication, safeguarding, and health & safety Act as an ambassador for Deafblind UK, supporting service growth and development Participate in on-call duties and work flexibly to meet service needsI In short you ll keep the service strong, the team motivated, and the standards high. About you You will need to have solid previous experience as a Registered Manager with CQC, along with: Experienced in supported living or regulated care Comfortable leading teams and juggling rotas Familiar with CQC regulations and compliance A natural communicator who can build strong relationships Level 5 Leadership & Management (or equivalent) or working towards Never worked with deafblind individuals before? No problem at all. We ll give you all the training you need. What matters most is your leadership, compassion and drive to make services better. What you ll get in return 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service) Westfield Health which includes the below: Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more. Cover is for yourself, and certain cash benefits cover up to 4 dependent children A Doctor line giving access to a GP 24/7 A discount scheme Gym membership discounts 24-hour employee helpline Workplace Pension - eligible employees are enrolled onto the workplace pension scheme Why Deafblind UK? We re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives. From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don t limit opportunity. And we do it with passionate people who care about what they do.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
North Wales Volkswagen has an exciting opportunity for a high calibre, enthusiastic Local Business Development Manager to join their thriving team. The successful candidate will be responsible for building and developing outstanding relationships with broker partners in order to secure and maintain the supply of vehicles through multiple sales channels. Experience in this industry or similar sales role is preferred, and you must be driven, enthusiastic and want to succeed. A desire and want to bring new ideas to expand and develop the corporate department within the business is paramount. You must also be excited about embracing our positive proactive culture and ensuring our high standards and commitments to our customers are maintained at all times. Your key objectives include (but aren't limited to): Developing new business opportunities within the Market Area, and developing the relationship through regular contact/follow-up programmes. Proactively managing existing Key Accounts, concentrating on maintaining agreed service levels, building strong relationships both at an individual and company level, and seeking incremental business opportunities where appropriate. About you The team at North Wales is incredibly committed to being famous for delighting our customers and getting it right first time. With uncompromised Customer Satisfaction at the forefront of our business, you must have the attributes to act as an exemplary ambassador for both Sytner Group and manufacturer partners, delivering the very highest standards of customer service to achieve that exceptional customer journey that we aspire to. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 17, 2026
Full time
North Wales Volkswagen has an exciting opportunity for a high calibre, enthusiastic Local Business Development Manager to join their thriving team. The successful candidate will be responsible for building and developing outstanding relationships with broker partners in order to secure and maintain the supply of vehicles through multiple sales channels. Experience in this industry or similar sales role is preferred, and you must be driven, enthusiastic and want to succeed. A desire and want to bring new ideas to expand and develop the corporate department within the business is paramount. You must also be excited about embracing our positive proactive culture and ensuring our high standards and commitments to our customers are maintained at all times. Your key objectives include (but aren't limited to): Developing new business opportunities within the Market Area, and developing the relationship through regular contact/follow-up programmes. Proactively managing existing Key Accounts, concentrating on maintaining agreed service levels, building strong relationships both at an individual and company level, and seeking incremental business opportunities where appropriate. About you The team at North Wales is incredibly committed to being famous for delighting our customers and getting it right first time. With uncompromised Customer Satisfaction at the forefront of our business, you must have the attributes to act as an exemplary ambassador for both Sytner Group and manufacturer partners, delivering the very highest standards of customer service to achieve that exceptional customer journey that we aspire to. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Employer: Torus Group Location: Liverpool, L1 6RA Pay: Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 26/04/2026 About this job Job Advert Do you have strong leadership skills, a proactive approach to service improvement, and a passion for delivering excellent housing services? We're looking for a Area Housing Manager to join our team and play a key role in leading neighbourhood housing services and supporting our communities to thrive. At Torus, tenants are at the heart of everything we do and we are committed to improving service delivery in our neighbourhoods and supporting our staff to deliver in a challenging operational environment. This role is based at our Liverpool City Centre Office, with the potential for various days of home working once training is complete. WHAT YOU'LL BE DOING: Lead and manage a Neighbourhood Housing team, ensuring high-quality, customer-focused services are delivered across your area. Oversee tenancy management services including tenancy sustainment, inspections, anti-social behaviour and safeguarding, ensuring compliance with policies and legislation. Manage a portfolio of approximately 5,000-6,000 homes, delivering services in line with regulatory requirements and performance targets. Drive performance through effective monitoring, reporting and continuous service improvement. Develop and implement policies, procedures and operational plans to support service delivery. Manage budgets effectively, ensuring value for money for both the organisation and our tenants. Work collaboratively with internal teams, including Assets and Development, to influence service delivery and future planning. Build strong relationships with local authorities, partners and stakeholders, acting as an ambassador for the organisation. Lead on projects and transformation initiatives, supporting innovation and new ways of working. Ensure safeguarding, health & safety and equality standards are embedded across all service delivery. Participate in out-of-hours cover through the on-call rota where required. WHAT WE'RE LOOKING FOR: Experience working in housing management, ideally within social housing, with a strong track record of leading teams. Knowledge of housing legislation, tenancy management, safeguarding and consumer regulation. Experience of performance management, including setting targets and driving service improvements. Strong leadership and people management skills, with the ability to motivate and inspire teams. Excellent communication and influencing skills, with the ability to build relationships with a wide range of stakeholders. Experience managing budgets and understanding financial and risk management principles. Ability to manage a varied workload, make decisions in a fast-paced environment and respond to change. A customer-focused approach with the ability to handle complex and sensitive situations professionally. Good organisational, analytical and problem-solving skills. A commitment to health and safety, equality, and excellent customer service. Full UK driving licence and willingness to travel as required. INTERVIEW PROCESS: Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a presentation. Interviews will be held at our Liverpool City Centre Office on 16th April 2026. ADDITIONAL INFORMATION: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check (where applicable) Two completed references Occupational Health questionnaire Fit for Work DBS check (if required for the role) Completion of all new starter documentation including signed terms and conditions Please note, we reserve the right to close this advert early if we receive a sufficient number of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 17, 2026
Full time
Employer: Torus Group Location: Liverpool, L1 6RA Pay: Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 26/04/2026 About this job Job Advert Do you have strong leadership skills, a proactive approach to service improvement, and a passion for delivering excellent housing services? We're looking for a Area Housing Manager to join our team and play a key role in leading neighbourhood housing services and supporting our communities to thrive. At Torus, tenants are at the heart of everything we do and we are committed to improving service delivery in our neighbourhoods and supporting our staff to deliver in a challenging operational environment. This role is based at our Liverpool City Centre Office, with the potential for various days of home working once training is complete. WHAT YOU'LL BE DOING: Lead and manage a Neighbourhood Housing team, ensuring high-quality, customer-focused services are delivered across your area. Oversee tenancy management services including tenancy sustainment, inspections, anti-social behaviour and safeguarding, ensuring compliance with policies and legislation. Manage a portfolio of approximately 5,000-6,000 homes, delivering services in line with regulatory requirements and performance targets. Drive performance through effective monitoring, reporting and continuous service improvement. Develop and implement policies, procedures and operational plans to support service delivery. Manage budgets effectively, ensuring value for money for both the organisation and our tenants. Work collaboratively with internal teams, including Assets and Development, to influence service delivery and future planning. Build strong relationships with local authorities, partners and stakeholders, acting as an ambassador for the organisation. Lead on projects and transformation initiatives, supporting innovation and new ways of working. Ensure safeguarding, health & safety and equality standards are embedded across all service delivery. Participate in out-of-hours cover through the on-call rota where required. WHAT WE'RE LOOKING FOR: Experience working in housing management, ideally within social housing, with a strong track record of leading teams. Knowledge of housing legislation, tenancy management, safeguarding and consumer regulation. Experience of performance management, including setting targets and driving service improvements. Strong leadership and people management skills, with the ability to motivate and inspire teams. Excellent communication and influencing skills, with the ability to build relationships with a wide range of stakeholders. Experience managing budgets and understanding financial and risk management principles. Ability to manage a varied workload, make decisions in a fast-paced environment and respond to change. A customer-focused approach with the ability to handle complex and sensitive situations professionally. Good organisational, analytical and problem-solving skills. A commitment to health and safety, equality, and excellent customer service. Full UK driving licence and willingness to travel as required. INTERVIEW PROCESS: Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a presentation. Interviews will be held at our Liverpool City Centre Office on 16th April 2026. ADDITIONAL INFORMATION: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check (where applicable) Two completed references Occupational Health questionnaire Fit for Work DBS check (if required for the role) Completion of all new starter documentation including signed terms and conditions Please note, we reserve the right to close this advert early if we receive a sufficient number of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities. With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach. At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed. Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future. The Quality Assurance Team works with stakeholders across the College to ensure that FSB's educational services align with sector-recognized standards and best practice in higher education, as well as other relevant professional accreditation frameworks. The work of the team is crucial to the success of the College's partnerships with awarding bodies, as well as its standing with statutory and regulatory bodies. The role of the Quality Manager is to provide specialist professional advice to internal and external stakeholders and managerial support to FSB's academic quality cycle through the design, implementation and evaluation of appropriate processes, policies and regulations. The role also involves leading on strategic assignments, such as due diligence, internal quality audit and facilitation of regulatory visits. Duties: The core duties of a Quality Manager are: To take a lead management role in the professional support for and operation of the Quality Management System, To manage the scheduling and professional servicing of activities relating to the Quality Assurance cycle and the Annual Quality Audit Schedule, To ensure that FSB's quality procedures, policies, regulations and supporting documentation meet QAA and other external requirements (including statutory, regulatory and professional bodies) and are kept under review ensuring that they reflect sector best practice. To oversee appropriate approval and dissemination of revised procedures, policies and regulations and to provide specialist advice to staff and students and appropriate staff training in relation to course approval and review processes. To provide support and training for those in governance roles on procedural correctness and governance conventions. To draft and present reports and briefing papers as required, gathering, processing and evaluating management information, identifying solutions and making recommendations. To coordinate and lead (where directed) formal investigations on behalf of the senior management into areas of specific interest or concern. To operate effective liaison with FSB's university partners and where appropriate other external providers and to coordinate and provide reports as required on those awards for both and appropriate internal committees. To lead specific projects in relation to the work of Quality Assurance, including contributing to business process improvement activities in relation to areas of responsibility to ensure they are effective, efficient and meet To service key strategic meetings (Board Meetings) To support relevant external reviews, statutory returns and Professional Body events and to act as a professional ambassador for the Quality Assurance Team To undertake effective document management with respect to archives, being mindful of legislation and regulations on data protection, freedom of information and intellectual property rights and maintaining standards of security and confidentiality. To keep up to date with HE sector developments and requirements, and to self-initiate relevant CPD activities in accordance with the company's minimum requirement. The Quality Manager will have: Experience of working with, drafting and implementing quality assurance processes and regulations within an HE setting Experience of delivering staff development/training and/or presentations to a varied audience Experience in developing, reviewing and implementing new administrative processes and procedures Knowledge of the UK Regulatory frameworks for higher education and skills (Office for Students, ESFA, FHEQ) Substantial experience of building and maintaining relationships with staff at all levels and key external stakeholders Demonstrable oral communication and interpersonal skills Excellent written communication skills, including committee support, policy and report writing Proficient in most common IT (MS Office) applications, raw data manipulation and an ability to adapt easily to new applications and products. A good honors degree or equivalent professional qualifications/experience Desirable: Experience of Collaborative Provision and related quality assurance Experience of course approval, monitoring and review activities in an HE setting Experience in leading or managing projects Understanding and experience of governance frameworks in higher education settings Familiarity with use of SharePoint and Office 365 Job Types: Full-time, Permanent Work Location: In person
Apr 17, 2026
Full time
Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities. With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach. At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed. Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future. The Quality Assurance Team works with stakeholders across the College to ensure that FSB's educational services align with sector-recognized standards and best practice in higher education, as well as other relevant professional accreditation frameworks. The work of the team is crucial to the success of the College's partnerships with awarding bodies, as well as its standing with statutory and regulatory bodies. The role of the Quality Manager is to provide specialist professional advice to internal and external stakeholders and managerial support to FSB's academic quality cycle through the design, implementation and evaluation of appropriate processes, policies and regulations. The role also involves leading on strategic assignments, such as due diligence, internal quality audit and facilitation of regulatory visits. Duties: The core duties of a Quality Manager are: To take a lead management role in the professional support for and operation of the Quality Management System, To manage the scheduling and professional servicing of activities relating to the Quality Assurance cycle and the Annual Quality Audit Schedule, To ensure that FSB's quality procedures, policies, regulations and supporting documentation meet QAA and other external requirements (including statutory, regulatory and professional bodies) and are kept under review ensuring that they reflect sector best practice. To oversee appropriate approval and dissemination of revised procedures, policies and regulations and to provide specialist advice to staff and students and appropriate staff training in relation to course approval and review processes. To provide support and training for those in governance roles on procedural correctness and governance conventions. To draft and present reports and briefing papers as required, gathering, processing and evaluating management information, identifying solutions and making recommendations. To coordinate and lead (where directed) formal investigations on behalf of the senior management into areas of specific interest or concern. To operate effective liaison with FSB's university partners and where appropriate other external providers and to coordinate and provide reports as required on those awards for both and appropriate internal committees. To lead specific projects in relation to the work of Quality Assurance, including contributing to business process improvement activities in relation to areas of responsibility to ensure they are effective, efficient and meet To service key strategic meetings (Board Meetings) To support relevant external reviews, statutory returns and Professional Body events and to act as a professional ambassador for the Quality Assurance Team To undertake effective document management with respect to archives, being mindful of legislation and regulations on data protection, freedom of information and intellectual property rights and maintaining standards of security and confidentiality. To keep up to date with HE sector developments and requirements, and to self-initiate relevant CPD activities in accordance with the company's minimum requirement. The Quality Manager will have: Experience of working with, drafting and implementing quality assurance processes and regulations within an HE setting Experience of delivering staff development/training and/or presentations to a varied audience Experience in developing, reviewing and implementing new administrative processes and procedures Knowledge of the UK Regulatory frameworks for higher education and skills (Office for Students, ESFA, FHEQ) Substantial experience of building and maintaining relationships with staff at all levels and key external stakeholders Demonstrable oral communication and interpersonal skills Excellent written communication skills, including committee support, policy and report writing Proficient in most common IT (MS Office) applications, raw data manipulation and an ability to adapt easily to new applications and products. A good honors degree or equivalent professional qualifications/experience Desirable: Experience of Collaborative Provision and related quality assurance Experience of course approval, monitoring and review activities in an HE setting Experience in leading or managing projects Understanding and experience of governance frameworks in higher education settings Familiarity with use of SharePoint and Office 365 Job Types: Full-time, Permanent Work Location: In person
Store Manager Retail Glasgow up to £38,000 Great opportunity to join a global lifestyle brand for an exciting role as Store Manager in their Glasgow city centre location. They are looking for a commercial Store Manager to lead and inspire the team to drive results and service excellence. The ideal candidate will ideally have a strong fashion or premium background, with excellent commercial focus. Store Manager Benefits of the role include: Salary up to £38,000 depending on experience Bonus potential Generous discount Uniform Opportunity to join growing brand Roles and Responsibilities as a Store Manager: As the Store Manager you will be a true brand ambassador and lead the team by example. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail market, including trends, competitors, and customer preferences. What we are looking for: Proven experience within retail at a Store Manager level. Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. If this role sounds like you then apply today. BH35856
Apr 17, 2026
Full time
Store Manager Retail Glasgow up to £38,000 Great opportunity to join a global lifestyle brand for an exciting role as Store Manager in their Glasgow city centre location. They are looking for a commercial Store Manager to lead and inspire the team to drive results and service excellence. The ideal candidate will ideally have a strong fashion or premium background, with excellent commercial focus. Store Manager Benefits of the role include: Salary up to £38,000 depending on experience Bonus potential Generous discount Uniform Opportunity to join growing brand Roles and Responsibilities as a Store Manager: As the Store Manager you will be a true brand ambassador and lead the team by example. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail market, including trends, competitors, and customer preferences. What we are looking for: Proven experience within retail at a Store Manager level. Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. If this role sounds like you then apply today. BH35856
ROYAL AIR FORCES ASSOCIATION
Leicester, Leicestershire
Wellbeing Delivery Manager Salary: £47,681 £50,190 per annum Hours: Full time 37.5 hours per week Workplace: Leicester based LE3 1UT, with hybrid working N.B. UK Driving Licence essential for this role About us The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind. About the role The Wellbeing Delivery Manager (WDM) is a newly created role and will provide strategic leadership and operational oversight over a diverse and expanding portfolio of wellbeing services, ensuring the organisation delivers meaningful and measurable impact for members, branches, volunteers and beneficiaries. This senior role is accountable for the end to end delivery, prioritisation, optimisation and governance of wellbeing products and services and for driving continuous improvement across the programme. The WDM will lead and develop a multidisciplinary team, ensuring high standards of delivery and strong collaboration with internal colleagues, partners and external stakeholders. The role will work proactively across the organisation to ensure services are evidence based, resilient, scalable and effectively promoted across the branch network and the RAF community. The WDM holds responsibility for performance management, KPI reporting and budget management and will use insight, evaluation and user feedback to shape service roadmaps and lifecycle planning. The role is busy and varied and will; Lead the delivery and continuous improvement of a designated programme of wellbeing products and services, including our online platforms, services and Community Grants Programme. Provide strategic direction for the development and evolution of service strategies, roadmaps and objectives, ensuring alignment with organisational priorities, data insights and beneficiary needs. Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement. Manage expenditure within agreed operational budgets, inputting to budget setting, forecasting and re-forecasting processes. Lead the recruitment and strategic oversight of remote, field based wellbeing trainers. Build effective working relationships with cross-functional teams and inspire, motivate and support colleagues to achieve objectives and KPIs. Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services. About you It is essential that you can demonstrate proven leadership and management experience overseeing the implementation, delivery, growth and management of wellbeing services and initiatives. Educated to degree level or with equivalent relevant professional experience in the wellbeing services field, you will have experience of change management and a passion to introduce new systems and procedures to improve project delivery. Resourceful, innovative and self-motivated, you will have the ability to lead your team to deliver impactful results against challenging targets. Experience of managing budgets, KPI reporting and using data is essential for this role. As an Ambassador of the Association, you will be hands-on facilitating and presenting at meetings, events and strategic sessions to a wide variety of stakeholders. Benefits include: Up to 42 days annual leave (pro rata), life insurance and sick pay Enrolment in health cash back plan to cover everyday healthcare needs Free access to Virtual GP, Health and Stress Support plus gym discount Subsidised short breaks at selected RAFA Accommodation Unlimited Refer a Friend bonus payments Want to join us? You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out it is highly recommended that you read the full role profile and person specification , please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview. Closing Date: 8am Thursday 7 May Interview Date : Tuesday 21 May N.B. We may close this advert early so please do not delay in applying, we d love to hear from you! Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process. Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements. No agencies please.
Apr 17, 2026
Full time
Wellbeing Delivery Manager Salary: £47,681 £50,190 per annum Hours: Full time 37.5 hours per week Workplace: Leicester based LE3 1UT, with hybrid working N.B. UK Driving Licence essential for this role About us The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind. About the role The Wellbeing Delivery Manager (WDM) is a newly created role and will provide strategic leadership and operational oversight over a diverse and expanding portfolio of wellbeing services, ensuring the organisation delivers meaningful and measurable impact for members, branches, volunteers and beneficiaries. This senior role is accountable for the end to end delivery, prioritisation, optimisation and governance of wellbeing products and services and for driving continuous improvement across the programme. The WDM will lead and develop a multidisciplinary team, ensuring high standards of delivery and strong collaboration with internal colleagues, partners and external stakeholders. The role will work proactively across the organisation to ensure services are evidence based, resilient, scalable and effectively promoted across the branch network and the RAF community. The WDM holds responsibility for performance management, KPI reporting and budget management and will use insight, evaluation and user feedback to shape service roadmaps and lifecycle planning. The role is busy and varied and will; Lead the delivery and continuous improvement of a designated programme of wellbeing products and services, including our online platforms, services and Community Grants Programme. Provide strategic direction for the development and evolution of service strategies, roadmaps and objectives, ensuring alignment with organisational priorities, data insights and beneficiary needs. Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement. Manage expenditure within agreed operational budgets, inputting to budget setting, forecasting and re-forecasting processes. Lead the recruitment and strategic oversight of remote, field based wellbeing trainers. Build effective working relationships with cross-functional teams and inspire, motivate and support colleagues to achieve objectives and KPIs. Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services. About you It is essential that you can demonstrate proven leadership and management experience overseeing the implementation, delivery, growth and management of wellbeing services and initiatives. Educated to degree level or with equivalent relevant professional experience in the wellbeing services field, you will have experience of change management and a passion to introduce new systems and procedures to improve project delivery. Resourceful, innovative and self-motivated, you will have the ability to lead your team to deliver impactful results against challenging targets. Experience of managing budgets, KPI reporting and using data is essential for this role. As an Ambassador of the Association, you will be hands-on facilitating and presenting at meetings, events and strategic sessions to a wide variety of stakeholders. Benefits include: Up to 42 days annual leave (pro rata), life insurance and sick pay Enrolment in health cash back plan to cover everyday healthcare needs Free access to Virtual GP, Health and Stress Support plus gym discount Subsidised short breaks at selected RAFA Accommodation Unlimited Refer a Friend bonus payments Want to join us? You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out it is highly recommended that you read the full role profile and person specification , please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview. Closing Date: 8am Thursday 7 May Interview Date : Tuesday 21 May N.B. We may close this advert early so please do not delay in applying, we d love to hear from you! Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process. Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements. No agencies please.
Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey's voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey's voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey's Communities and we provide services directly to Surrey's communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey's voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation's lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation's voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey's voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer's role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays For a full application pack, please visit our recruitment page . If you would like an informal conversation about the role and whether it is right for you , please contact our Office Manager, Liza Campbell on or email to arrange an informal conversation with the outgoing Chief Executive Officer. To apply for this position, please send an up-to-date CV and a covering statement highlighting how your skills and experience matches our needs to Liza, as above. Deadline for applications is Sunday 26 April, 11:59pm. First round interviews will take place at our Guildford offices during the week of 11 May 2026 with selected candidates being invited to a second interview on Tuesday 19 May. We can only accept applications from candidates with the right to work in the UK.
Apr 17, 2026
Full time
Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey's voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey's voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey's Communities and we provide services directly to Surrey's communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey's voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation's lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation's voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey's voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer's role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays For a full application pack, please visit our recruitment page . If you would like an informal conversation about the role and whether it is right for you , please contact our Office Manager, Liza Campbell on or email to arrange an informal conversation with the outgoing Chief Executive Officer. To apply for this position, please send an up-to-date CV and a covering statement highlighting how your skills and experience matches our needs to Liza, as above. Deadline for applications is Sunday 26 April, 11:59pm. First round interviews will take place at our Guildford offices during the week of 11 May 2026 with selected candidates being invited to a second interview on Tuesday 19 May. We can only accept applications from candidates with the right to work in the UK.
Business Development Manager £45,000 - £48,000 pa basic salary 20% bonus scheme Company car / car allowance Nationwide role (base location in Midlands ideally) Are you a proactive, motivated and results-driven Business Development Manager, with experience working within the HVAC industry? Overview We are a growing valves and control specialist supplying the HVAC market and are seeking an experienced and motivatedBusiness Development Manager to join our expanding team. This home-based role covers the UK and focuses on developing business through our distribution network while professionally representing and promoting our brand and product portfolio. Key Responsibilities Develop and grow sales opportunities across the UK within the HVAC market Build, maintain, and strengthen long-term relationships with distributors, customers, and key stakeholders Represent the business professionally and act as a trusted ambassador for the Company Promote the Company's valves and controls product range to distributors, consultants, and contractors Identify, negotiate, and convert new business opportunities to drive national growth Work collaboratively with internal sales, technical, and management teams Operate effectively within a fast-paced, performance-driven sales environment Skills & Experience Proven B2B experience within the HVAC industry Experience in business development, field sales, or account management with national distributors and trade counters Excellent communication, presentation, and influencing skills Self-motivated with the ability to manage a home-based, regional role Effective at prioritising and managing time effectively. Willingness to learn, develop, and grow within a rapidly expanding business What We Offer Up to £48,000 pa basic salary Bonus scheme 25 days holiday (plus bank holidays) Birthday holiday Company car / car allowance Home-based working Opportunity to join a growing business with clear career progression Supportive, dynamic, and fast-paced sales culture This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking and growing company. Apply today to be considered for the role. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 17, 2026
Full time
Business Development Manager £45,000 - £48,000 pa basic salary 20% bonus scheme Company car / car allowance Nationwide role (base location in Midlands ideally) Are you a proactive, motivated and results-driven Business Development Manager, with experience working within the HVAC industry? Overview We are a growing valves and control specialist supplying the HVAC market and are seeking an experienced and motivatedBusiness Development Manager to join our expanding team. This home-based role covers the UK and focuses on developing business through our distribution network while professionally representing and promoting our brand and product portfolio. Key Responsibilities Develop and grow sales opportunities across the UK within the HVAC market Build, maintain, and strengthen long-term relationships with distributors, customers, and key stakeholders Represent the business professionally and act as a trusted ambassador for the Company Promote the Company's valves and controls product range to distributors, consultants, and contractors Identify, negotiate, and convert new business opportunities to drive national growth Work collaboratively with internal sales, technical, and management teams Operate effectively within a fast-paced, performance-driven sales environment Skills & Experience Proven B2B experience within the HVAC industry Experience in business development, field sales, or account management with national distributors and trade counters Excellent communication, presentation, and influencing skills Self-motivated with the ability to manage a home-based, regional role Effective at prioritising and managing time effectively. Willingness to learn, develop, and grow within a rapidly expanding business What We Offer Up to £48,000 pa basic salary Bonus scheme 25 days holiday (plus bank holidays) Birthday holiday Company car / car allowance Home-based working Opportunity to join a growing business with clear career progression Supportive, dynamic, and fast-paced sales culture This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking and growing company. Apply today to be considered for the role. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation s wider goals. You ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We re looking for someone who is motivated, value driven and eager to develop their skills in a supportive, forward thinking environment where initiative is encouraged and success is celebrated. Key Responsibilities: Community Fundraising & Income Generation Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience Work towards agreed income and activity targets, monitoring progress and adapting plans as needed Relationship Building & Engagement Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity Build strong, effective working relationships with House teams across London, working closely together to ensure families best interests are at the heart of what we do and to maximise opportunities for income and engagement Build effective working relationships with the House teams across London Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities Deliver clear, compelling messages about the charity s impact, inspiring supporters to get involved Working with others Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate Planning, Events & Administration Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting Produce regular reports on activity, income and KPIs against targets Person Specification: Knowledge and Experience Demonstrable experience of achieving or exceeding six figure targets in a relationship led fundraising role Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties Experience of organising events, campaigns or community activities Experience of working independently while contributing effectively as part of a wider team. Skills and Abilities Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders Confident in setting up, attending and following up meetings to secure engagement and support Confident in creating and delivering presentations in a range of settings Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes Self-starter, with a can-do attitude and the ability to manage own workload A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required
Apr 17, 2026
Full time
This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation s wider goals. You ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We re looking for someone who is motivated, value driven and eager to develop their skills in a supportive, forward thinking environment where initiative is encouraged and success is celebrated. Key Responsibilities: Community Fundraising & Income Generation Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience Work towards agreed income and activity targets, monitoring progress and adapting plans as needed Relationship Building & Engagement Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity Build strong, effective working relationships with House teams across London, working closely together to ensure families best interests are at the heart of what we do and to maximise opportunities for income and engagement Build effective working relationships with the House teams across London Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities Deliver clear, compelling messages about the charity s impact, inspiring supporters to get involved Working with others Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate Planning, Events & Administration Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting Produce regular reports on activity, income and KPIs against targets Person Specification: Knowledge and Experience Demonstrable experience of achieving or exceeding six figure targets in a relationship led fundraising role Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties Experience of organising events, campaigns or community activities Experience of working independently while contributing effectively as part of a wider team. Skills and Abilities Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders Confident in setting up, attending and following up meetings to secure engagement and support Confident in creating and delivering presentations in a range of settings Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes Self-starter, with a can-do attitude and the ability to manage own workload A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Apr 17, 2026
Full time
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role offers the chance to lead a dynamic team, manage a diverse client portfolio and work closely with Directors and Partners to deliver exceptional advisory and compliance services. You'll take ownership of complex assignments, provide insightful financial and commercial guidance, and ensure high quality outputs across management accounts, VAT, and financial reporting. With strong technical expertise, you'll mentor junior team members, review their work, and help shape their development while continuously identifying opportunities to add value for clients. You will play a key part in understanding how clients operate, analysing their finance processes, interpreting financial and non financial trends, and turning these into clear, meaningful insights. You'll support clients in making smarter decisions, improving their systems and controls, and navigating the regulatory landscape in the UK. Alongside this, you'll manage budgets, build strong relationships, lead client meetings with confidence, and spot opportunities for wider service offerings across the firm. This is a highly commercial and people focused role where you'll act as an ambassador for the firm, develop new business leads, and contribute to the growth of the department. To thrive, you'll bring proven experience in a similar managerial role, strong technical accounting knowledge, an understanding of cloud accounting systems, and the confidence to guide clients and develop your team. You'll be adaptable, collaborative and proactive-someone who embraces change, thinks creatively, and enjoys helping clients and colleagues succeed. You'll be someone with: Qualified Accountant (ACA, ACCA or equivalent) or equivalent experience Solid accountancy experience required Relevant experience, gained in a similar manager role- ideally from practice environment the ability to advise on and implement financial systems, processes and controls Full knowledge of compliance and take on procedures At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role offers the chance to lead a dynamic team, manage a diverse client portfolio and work closely with Directors and Partners to deliver exceptional advisory and compliance services. You'll take ownership of complex assignments, provide insightful financial and commercial guidance, and ensure high quality outputs across management accounts, VAT, and financial reporting. With strong technical expertise, you'll mentor junior team members, review their work, and help shape their development while continuously identifying opportunities to add value for clients. You will play a key part in understanding how clients operate, analysing their finance processes, interpreting financial and non financial trends, and turning these into clear, meaningful insights. You'll support clients in making smarter decisions, improving their systems and controls, and navigating the regulatory landscape in the UK. Alongside this, you'll manage budgets, build strong relationships, lead client meetings with confidence, and spot opportunities for wider service offerings across the firm. This is a highly commercial and people focused role where you'll act as an ambassador for the firm, develop new business leads, and contribute to the growth of the department. To thrive, you'll bring proven experience in a similar managerial role, strong technical accounting knowledge, an understanding of cloud accounting systems, and the confidence to guide clients and develop your team. You'll be adaptable, collaborative and proactive-someone who embraces change, thinks creatively, and enjoys helping clients and colleagues succeed. You'll be someone with: Qualified Accountant (ACA, ACCA or equivalent) or equivalent experience Solid accountancy experience required Relevant experience, gained in a similar manager role- ideally from practice environment the ability to advise on and implement financial systems, processes and controls Full knowledge of compliance and take on procedures At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations anticipate emerging risks, balance opportunity and control and strengthen governance so they can deliver their strategic goals with confidence in an increasingly complex and fast-moving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of BDO's RAS team, you'll work on a wide range of internal audit, controls, risk and advisory engagements, gaining exposure to diverse industries, business models and operating environments. You'll collaborate across the firm and apply innovative approaches, including technology, AI and data analytics, to deliver insights that add real value for our clients, while also helping to build, drive and lead our proposition and growth plans across London, Reading and the Thames Valley, with the role based in our Reading office. We are keen to hear from you, if you have experience in one or more of the following areas: Bring a proven track record of driving growth, with the ambition, energy and strong professional network needed to operate at pace, build trusted relationships and generate new opportunities for the team and the firm. Act as an ambassador for the firm, creating opportunities and leading a programme of market facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. Build strong, collaborative relationships with Partners and Directors across the firm to unlock opportunities, deliver integrated solutions and support the growth of RAS. Have an established network of senior stakeholders across the Thames Valley, with a strong track record of developing long term, high value client relationships. Bring strong sector experience across Technology, Media and Telecommunications and/or Life Sciences and Pharma, including exposure to high growth and emerging businesses as well as larger established organisations, alongside experience working with mid cap (FTSE 250 / AIM) and private businesses. Have strong experience in building and operating governance and controls functions, including second line risk, internal audit and third-party assurance such as ISAE 3000. Play a leading role in helping clients realise the benefits of stronger governance and controls, respond to the Provision 29 requirements and adopt AI enabled and technology driven approaches that enhance the efficiency and effectiveness of their control environments. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations anticipate emerging risks, balance opportunity and control and strengthen governance so they can deliver their strategic goals with confidence in an increasingly complex and fast-moving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of BDO's RAS team, you'll work on a wide range of internal audit, controls, risk and advisory engagements, gaining exposure to diverse industries, business models and operating environments. You'll collaborate across the firm and apply innovative approaches, including technology, AI and data analytics, to deliver insights that add real value for our clients, while also helping to build, drive and lead our proposition and growth plans across London, Reading and the Thames Valley, with the role based in our Reading office. We are keen to hear from you, if you have experience in one or more of the following areas: Bring a proven track record of driving growth, with the ambition, energy and strong professional network needed to operate at pace, build trusted relationships and generate new opportunities for the team and the firm. Act as an ambassador for the firm, creating opportunities and leading a programme of market facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. Build strong, collaborative relationships with Partners and Directors across the firm to unlock opportunities, deliver integrated solutions and support the growth of RAS. Have an established network of senior stakeholders across the Thames Valley, with a strong track record of developing long term, high value client relationships. Bring strong sector experience across Technology, Media and Telecommunications and/or Life Sciences and Pharma, including exposure to high growth and emerging businesses as well as larger established organisations, alongside experience working with mid cap (FTSE 250 / AIM) and private businesses. Have strong experience in building and operating governance and controls functions, including second line risk, internal audit and third-party assurance such as ISAE 3000. Play a leading role in helping clients realise the benefits of stronger governance and controls, respond to the Provision 29 requirements and adopt AI enabled and technology driven approaches that enhance the efficiency and effectiveness of their control environments. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data - giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously - we'd love to hear from you. What will I be doing? We're looking for a mission driven Customer Success Manager to help own and grow our book of business for the EMEA region. We operate in an extremely dynamic environment that requires mental agility and a genuine eagerness to build and manage key commercial relationships. This is an individual contributor position responsible for customer retention and commercial outcomes, with real scope to grow as the business scales. Specific responsibilities will include: Working hand in hand with other members of the commercial team to build trusted, long term ties with key accounts from day 1. Supporting and owning relationships with assigned accounts, playing an integral role in client engagement across the full customer lifecycle, from onboarding through to renewal conversations. Acting as a product ambassador, driving adoption and regular usage of Sylvera's evolving products and services across your account base. Advising customers on our product suite and identifying opportunities to expand our footprint by promoting new products and services. Tracking and delivering value to customers, working towards healthy renewals and strong commercial outcomes. We're looking for someone who: Has 3-7 years of experience in a commercial, advisory, or client facing role - this could be in Customer Success, Account Management, or Consulting/Advisory Has experience working in EMEA markets, with exposure to enterprise or institutional clients Has deep knowledge of or a strong passion for carbon markets - domain expertise is a significant advantage Cares deeply about the climate and ecosystems of the earth Is fully fluent in English; additional European language skills are a plus Is a self starter who enjoys learning and thrives in constantly evolving environments; early stage startup experience is a bonus but not required Is comfortable engaging with senior stakeholders and building credibility quickly Is open to occasional business travel in the region We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Please note that we cannot sponsor a visa. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1 2 1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long term, even if that means short term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note takers We sometimes use AI note takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use note takers (whether added to video calls or in the background).
Apr 17, 2026
Full time
What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data - giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously - we'd love to hear from you. What will I be doing? We're looking for a mission driven Customer Success Manager to help own and grow our book of business for the EMEA region. We operate in an extremely dynamic environment that requires mental agility and a genuine eagerness to build and manage key commercial relationships. This is an individual contributor position responsible for customer retention and commercial outcomes, with real scope to grow as the business scales. Specific responsibilities will include: Working hand in hand with other members of the commercial team to build trusted, long term ties with key accounts from day 1. Supporting and owning relationships with assigned accounts, playing an integral role in client engagement across the full customer lifecycle, from onboarding through to renewal conversations. Acting as a product ambassador, driving adoption and regular usage of Sylvera's evolving products and services across your account base. Advising customers on our product suite and identifying opportunities to expand our footprint by promoting new products and services. Tracking and delivering value to customers, working towards healthy renewals and strong commercial outcomes. We're looking for someone who: Has 3-7 years of experience in a commercial, advisory, or client facing role - this could be in Customer Success, Account Management, or Consulting/Advisory Has experience working in EMEA markets, with exposure to enterprise or institutional clients Has deep knowledge of or a strong passion for carbon markets - domain expertise is a significant advantage Cares deeply about the climate and ecosystems of the earth Is fully fluent in English; additional European language skills are a plus Is a self starter who enjoys learning and thrives in constantly evolving environments; early stage startup experience is a bonus but not required Is comfortable engaging with senior stakeholders and building credibility quickly Is open to occasional business travel in the region We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Please note that we cannot sponsor a visa. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1 2 1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long term, even if that means short term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note takers We sometimes use AI note takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use note takers (whether added to video calls or in the background).
Job Title: Business Development Manager Field Sales Catering (Surrey) Location : Guildford or Redhill Hours : Monday to Friday 08:00am to 17:30pm Salary : £36,000 £40,000 per annum + Commission Benefits : Company car, laptop, mobile phone About Us Our Client is a dynamic and growing food service supplier specialising in delivering exceptional products and services to the independent hospitality and catering sector. We pride ourselves on building strong customer relationships and offering tailored solutions that help businesses thrive. Role Overview We are seeking a driven new business manager to join our team and lead field sales activities across the Surrey area. This role focuses on developing new business, growing existing accounts, and representing our client within the independent cafes, schools, restaurants, hotels, pubs, and wider food service industry. As a key sales ambassador for the business, you will play a vital role in driving revenue growth and expanding our customer base. Key Responsibilities Develop new business through proactive sales activity and lead generation Build and nurture relationships with independent cafes, restaurants, pubs, hotels, schools and other food service operators Present and sell the products and solutions to meet customer needs Achieve and exceed individual sales targets and KPIs Conduct regular field visits and account reviews across the assigned territory Prepare accurate sales reports and forecasts Collaborate with internal teams (operations, customer service, marketing) to support customer delivery and service Represent professionally at industry events and networking opportunities Skills & Experience Proven field sales experience, ideally within the food service, catering, wholesale, or FMCG sectors Strong business development skills with a track record of generating new revenue Excellent communication and negotiation skills Ability to work independently and manage your own sales territory effectively Good organisational and planning skills Full UK driving licence (required) What We Offer Competitive salary £37,000 £40,000 plus commission Company car provided Laptop and mobile phone Opportunity to grow your career in a supportive, ambitious business Friendly team environment
Apr 16, 2026
Full time
Job Title: Business Development Manager Field Sales Catering (Surrey) Location : Guildford or Redhill Hours : Monday to Friday 08:00am to 17:30pm Salary : £36,000 £40,000 per annum + Commission Benefits : Company car, laptop, mobile phone About Us Our Client is a dynamic and growing food service supplier specialising in delivering exceptional products and services to the independent hospitality and catering sector. We pride ourselves on building strong customer relationships and offering tailored solutions that help businesses thrive. Role Overview We are seeking a driven new business manager to join our team and lead field sales activities across the Surrey area. This role focuses on developing new business, growing existing accounts, and representing our client within the independent cafes, schools, restaurants, hotels, pubs, and wider food service industry. As a key sales ambassador for the business, you will play a vital role in driving revenue growth and expanding our customer base. Key Responsibilities Develop new business through proactive sales activity and lead generation Build and nurture relationships with independent cafes, restaurants, pubs, hotels, schools and other food service operators Present and sell the products and solutions to meet customer needs Achieve and exceed individual sales targets and KPIs Conduct regular field visits and account reviews across the assigned territory Prepare accurate sales reports and forecasts Collaborate with internal teams (operations, customer service, marketing) to support customer delivery and service Represent professionally at industry events and networking opportunities Skills & Experience Proven field sales experience, ideally within the food service, catering, wholesale, or FMCG sectors Strong business development skills with a track record of generating new revenue Excellent communication and negotiation skills Ability to work independently and manage your own sales territory effectively Good organisational and planning skills Full UK driving licence (required) What We Offer Competitive salary £37,000 £40,000 plus commission Company car provided Laptop and mobile phone Opportunity to grow your career in a supportive, ambitious business Friendly team environment
37.5 hours per week (flexible working requests considered) 40,000 pa Hybrid working with a weekly presence in our Swindon office, SN5 3LD The HR Business Partner role is a key HR practitioner role, offering right first time HR advice, guidance, and support to our clients. With a varied workload, you will manage multiple projects and tasks while adapting to last minute priority changes. This role provides responsive, operational support to on demand clients, and a more proactive key account manager approach to assigned retained clients in our portfolio. Through collaboration with leaders, key stakeholders, and HR colleagues, you will shape, develop, and deliver HR plans, products, and solutions in line with the needs and priorities of our clients. Responsibilities Operating as an HR expert, to advise, guide and support clients by providing high level people management and development support across our portfolio. Working alongside the wider team of HR professionals and the Client Services team to deliver a seamless full HR service to clients through exceptional customer service. Review and creation of bespoke contracts of employment and contract for services for clients. Review and creation of compliant template and bespoke HR policies and employee handbooks which require considerable attention to detail and proof reading. Leading and managing Investigations, grievances, disciplinaries and capability cases. Managing long term sickness and absence case work. On site visits to clients including checks ins, meetings, and casework. TUPE, restructuring and redundancy guidance and advice to clients, conveying complex information in an uncomplicated way. Working with our software to upload files, keep accurate client records and update projects and workflows across the Robinson Grace team. Ensure all documentation is accurate, well-presented, and fit for purpose. Writing social media posts, magazine articles, and blogs. Working to internal processes, focussing on confidentiality, in line with GDPR guidelines. Taking a risk management approach when providing client advice, ensuring risks and issues are clearly identified, and discussed. Be an ambassador for the organisation, representing our services externally through networking, sales discussions, and connections. Work closely with colleagues to ensure that tools and processes are aligned to improve consistency and performance. Participate in relevant projects, leading and championing as appropriate. Ensure continuing personal and professional development, taking ownership and accountability for staying up to date and professionally registered with the CIPD. Proactively share best practice and intelligence within the HR team. Qualifications: MCIPD / CIPD Qualified to Level 5 or 7 Full driving licence and access to transport Knowledge: A very good standard of oral communication and faultless written English, grammar, and punctuation. Extensive knowledge and understanding of up-to-date employment law and HR best practice. Knowledge of current thinking in Human Resources trends, casework and practice, and evidence of Continuing Professional Development. A knowledge of the pressure points for small business owners. IT Literate with intermediate to advanced level Microsoft Office 365 applications including Excel, Word, PowerPoint, SharePoint, Teams, OneDrive. Skills Demonstrates exceptional customer service, going above and beyond expectations. Excellent communication with the ability to convey complex information in an uncomplicated way. Strong ability to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives. The ability to effectively communicate ideas and information to a range of audiences and stakeholders. Mathematical ability to calculate holiday accrual and leave owed for starters and leavers. Ability to maintain confidentiality and working within GDPR guidelines. Ability to remain calm, use initiative and be focussed under pressure to take action and manage a variety of situations. Able to work constructively, flexibly, and positively as part of a team. Ability to manage time effectively, organise and prioritise workload and work effectively under pressure. Ability to interpret, organise and prioritise large amounts of information, working to deadlines and maintaining attention to detail. The ability to adapt to changing circumstances, competing priorities, new ideas, taking on new information rapidly whilst taking on new tasks and rapidly addressing complex issues. Excellent attention to detail and proof reading skills to ensure right first time communication with clients. Confident in delivering coaching sessions, presentations, webinars, podcast chats, both face to face and online. Able to apply judgement, creativity, and flexibility to generate new and innovative ideas and approaches and to solve complex problems. Experience Experience of working in partnership, liaising with and influencing a wide range of internal and external contacts stakeholders including managers, trade unions, employees and external partners Relevant HR experience gained in a range of organisation with multiple stakeholders, including employee relations experience covering complex disciplinaries, grievances, organisational change, redundancies, TUPE etc Experience of proactively managing and guiding HR casework such long term sickness, employment handbooks, restructuring and redundancy programmes, HR Audit solutions in a timely manner A track record of helping organisations get the best out of people, by delivering great organisational outcomes. Qualities Approachable Thrives on variety Super organised Open, honest, and willing to speak up Likes dogs REF-(Apply online only)
Apr 16, 2026
Full time
37.5 hours per week (flexible working requests considered) 40,000 pa Hybrid working with a weekly presence in our Swindon office, SN5 3LD The HR Business Partner role is a key HR practitioner role, offering right first time HR advice, guidance, and support to our clients. With a varied workload, you will manage multiple projects and tasks while adapting to last minute priority changes. This role provides responsive, operational support to on demand clients, and a more proactive key account manager approach to assigned retained clients in our portfolio. Through collaboration with leaders, key stakeholders, and HR colleagues, you will shape, develop, and deliver HR plans, products, and solutions in line with the needs and priorities of our clients. Responsibilities Operating as an HR expert, to advise, guide and support clients by providing high level people management and development support across our portfolio. Working alongside the wider team of HR professionals and the Client Services team to deliver a seamless full HR service to clients through exceptional customer service. Review and creation of bespoke contracts of employment and contract for services for clients. Review and creation of compliant template and bespoke HR policies and employee handbooks which require considerable attention to detail and proof reading. Leading and managing Investigations, grievances, disciplinaries and capability cases. Managing long term sickness and absence case work. On site visits to clients including checks ins, meetings, and casework. TUPE, restructuring and redundancy guidance and advice to clients, conveying complex information in an uncomplicated way. Working with our software to upload files, keep accurate client records and update projects and workflows across the Robinson Grace team. Ensure all documentation is accurate, well-presented, and fit for purpose. Writing social media posts, magazine articles, and blogs. Working to internal processes, focussing on confidentiality, in line with GDPR guidelines. Taking a risk management approach when providing client advice, ensuring risks and issues are clearly identified, and discussed. Be an ambassador for the organisation, representing our services externally through networking, sales discussions, and connections. Work closely with colleagues to ensure that tools and processes are aligned to improve consistency and performance. Participate in relevant projects, leading and championing as appropriate. Ensure continuing personal and professional development, taking ownership and accountability for staying up to date and professionally registered with the CIPD. Proactively share best practice and intelligence within the HR team. Qualifications: MCIPD / CIPD Qualified to Level 5 or 7 Full driving licence and access to transport Knowledge: A very good standard of oral communication and faultless written English, grammar, and punctuation. Extensive knowledge and understanding of up-to-date employment law and HR best practice. Knowledge of current thinking in Human Resources trends, casework and practice, and evidence of Continuing Professional Development. A knowledge of the pressure points for small business owners. IT Literate with intermediate to advanced level Microsoft Office 365 applications including Excel, Word, PowerPoint, SharePoint, Teams, OneDrive. Skills Demonstrates exceptional customer service, going above and beyond expectations. Excellent communication with the ability to convey complex information in an uncomplicated way. Strong ability to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives. The ability to effectively communicate ideas and information to a range of audiences and stakeholders. Mathematical ability to calculate holiday accrual and leave owed for starters and leavers. Ability to maintain confidentiality and working within GDPR guidelines. Ability to remain calm, use initiative and be focussed under pressure to take action and manage a variety of situations. Able to work constructively, flexibly, and positively as part of a team. Ability to manage time effectively, organise and prioritise workload and work effectively under pressure. Ability to interpret, organise and prioritise large amounts of information, working to deadlines and maintaining attention to detail. The ability to adapt to changing circumstances, competing priorities, new ideas, taking on new information rapidly whilst taking on new tasks and rapidly addressing complex issues. Excellent attention to detail and proof reading skills to ensure right first time communication with clients. Confident in delivering coaching sessions, presentations, webinars, podcast chats, both face to face and online. Able to apply judgement, creativity, and flexibility to generate new and innovative ideas and approaches and to solve complex problems. Experience Experience of working in partnership, liaising with and influencing a wide range of internal and external contacts stakeholders including managers, trade unions, employees and external partners Relevant HR experience gained in a range of organisation with multiple stakeholders, including employee relations experience covering complex disciplinaries, grievances, organisational change, redundancies, TUPE etc Experience of proactively managing and guiding HR casework such long term sickness, employment handbooks, restructuring and redundancy programmes, HR Audit solutions in a timely manner A track record of helping organisations get the best out of people, by delivering great organisational outcomes. Qualities Approachable Thrives on variety Super organised Open, honest, and willing to speak up Likes dogs REF-(Apply online only)
Event Project Coordinator/Specialist Pay : £338.56- £346 per day via umbrella Start: ASAP Duration: August 2027 Type: Hybrid, three days per week in the office Hours: Monday-Friday 40 hours per week Location: Canary Wharf The successful candidate will be required to go through a security clearance ahead of starting. Are You Ready to Make Events Unforgettable? Join us as an Event Project Coordinator/Specialist, where your creativity and organisational prowess will shine! If you are passionate about crafting memorable experiences and thrive in a dynamic environment, we want to hear from you! Role Overview: As our clients Event Project Coordinator/Specialist, you will play a pivotal role in the operational and project execution support for hosted meetings and events. Your expertise will contribute to the success of our clients events, impacting the overall performance and effectiveness. Your strong communication and diplomacy skills will be essential as you work closely with various teams and stakeholders. What You'll Be Doing: Logistics Maestro: Manage day-to-day project logistics and ensure smooth event execution across all business units. Collaborative Spirit: Work alongside Event Project Managers to develop event strategies and tackle special projects. Creative Innovator: Generate exciting ideas to enhance client experiences while driving results and cost savings. Detail-Oriented Planner: Handle all logistical details for event attendees and presenters, ensuring a seamless experience. Brand Ambassador: Ensure all marketing materials, signage, and displays align with our branding goals. Budget Guardian: Maintain accurate budgets and metrics reporting to maximise ROI for our events. Expense Management: Support expense initiatives, reconcile invoices, and coordinate payments. Vendor Partner: Collaborate with colleagues and vendors on venue logistics, transportation, and audiovisual equipment. Contract Negotiator: Review and negotiate contracts to secure the best possible rates. Tech Savvy Coordinator: Work with technology partners to ensure all necessary equipment is included for programs. Registration Expert: Develop web registration sites and manage stakeholder inquiries while providing consistent updates Risk Assessor: Uphold compliance with laws and regulations while safeguarding our organisation's reputation and assets. What We Need From You: Strong experience in the Events or Hospitality Industry. Ability to juggle multiple priorities in a fast-paced environment with tight deadlines. Excellent time management skills for projects with varying lead times. Proven relationship management skills with a people-focused approach. Outstanding negotiation and communication abilities. Willingness to work extended hours, including weekends and public holidays as needed. Openness to travel to support and manage events. If you're excited to bring your expertise to a role that offers both challenges and rewards, apply now! Let's create extraordinary experiences together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2026
Seasonal
Event Project Coordinator/Specialist Pay : £338.56- £346 per day via umbrella Start: ASAP Duration: August 2027 Type: Hybrid, three days per week in the office Hours: Monday-Friday 40 hours per week Location: Canary Wharf The successful candidate will be required to go through a security clearance ahead of starting. Are You Ready to Make Events Unforgettable? Join us as an Event Project Coordinator/Specialist, where your creativity and organisational prowess will shine! If you are passionate about crafting memorable experiences and thrive in a dynamic environment, we want to hear from you! Role Overview: As our clients Event Project Coordinator/Specialist, you will play a pivotal role in the operational and project execution support for hosted meetings and events. Your expertise will contribute to the success of our clients events, impacting the overall performance and effectiveness. Your strong communication and diplomacy skills will be essential as you work closely with various teams and stakeholders. What You'll Be Doing: Logistics Maestro: Manage day-to-day project logistics and ensure smooth event execution across all business units. Collaborative Spirit: Work alongside Event Project Managers to develop event strategies and tackle special projects. Creative Innovator: Generate exciting ideas to enhance client experiences while driving results and cost savings. Detail-Oriented Planner: Handle all logistical details for event attendees and presenters, ensuring a seamless experience. Brand Ambassador: Ensure all marketing materials, signage, and displays align with our branding goals. Budget Guardian: Maintain accurate budgets and metrics reporting to maximise ROI for our events. Expense Management: Support expense initiatives, reconcile invoices, and coordinate payments. Vendor Partner: Collaborate with colleagues and vendors on venue logistics, transportation, and audiovisual equipment. Contract Negotiator: Review and negotiate contracts to secure the best possible rates. Tech Savvy Coordinator: Work with technology partners to ensure all necessary equipment is included for programs. Registration Expert: Develop web registration sites and manage stakeholder inquiries while providing consistent updates Risk Assessor: Uphold compliance with laws and regulations while safeguarding our organisation's reputation and assets. What We Need From You: Strong experience in the Events or Hospitality Industry. Ability to juggle multiple priorities in a fast-paced environment with tight deadlines. Excellent time management skills for projects with varying lead times. Proven relationship management skills with a people-focused approach. Outstanding negotiation and communication abilities. Willingness to work extended hours, including weekends and public holidays as needed. Openness to travel to support and manage events. If you're excited to bring your expertise to a role that offers both challenges and rewards, apply now! Let's create extraordinary experiences together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.