Salary: £26,227.50 per annum pro-rated Location: Harrogate Shelter Shop Contract: Permanent Hours: Part time, 21 hours per week Closing date: Thursday 30th April at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 23, 2026
Full time
Salary: £26,227.50 per annum pro-rated Location: Harrogate Shelter Shop Contract: Permanent Hours: Part time, 21 hours per week Closing date: Thursday 30th April at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Repairs Senior Operations Manager (London) Social Housing 73,000 - 81,000 Purpose: To lead and be accountable for the delivery of high-quality property Response Repairs Service, and department complaint handling across Octavia/London Homecare housing stock with a budget portfolio of circa 4m. Embedding a customer focused culture, focusing on contract management and operational performance, cost control and value for money. Leading strategy, identifying opportunities for integration, growth and improvement. Key Duties: To have full accountability and control for an annual budget of circa 4m. Working with the FBP and Homecare Directors on the forecasting and reconciliation of the budgets/ trading accounts of the responsive repairs work stream, as well as departmental complaint handling. Lead on Team and Departmental work plans, policy, procedures and service reviews, corporate strategies and projects through preparation of reports, positive participation and collaboration in working groups and project boards Ensuring an effective health and safety culture is adopted and strengthened across the teams, including all manual workers, and that local workspaces across our residential stock are safe for our people. Requirements: Demonstrable experience/ role model of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Demonstrable significant management level experience with budgetary responsibilities and management. Benefits: Up to 10% pension 28 days holiday + ban holiday Agile working Life Assurance Employee Assistance Programme Personal development For more information please call David on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 23, 2026
Full time
Repairs Senior Operations Manager (London) Social Housing 73,000 - 81,000 Purpose: To lead and be accountable for the delivery of high-quality property Response Repairs Service, and department complaint handling across Octavia/London Homecare housing stock with a budget portfolio of circa 4m. Embedding a customer focused culture, focusing on contract management and operational performance, cost control and value for money. Leading strategy, identifying opportunities for integration, growth and improvement. Key Duties: To have full accountability and control for an annual budget of circa 4m. Working with the FBP and Homecare Directors on the forecasting and reconciliation of the budgets/ trading accounts of the responsive repairs work stream, as well as departmental complaint handling. Lead on Team and Departmental work plans, policy, procedures and service reviews, corporate strategies and projects through preparation of reports, positive participation and collaboration in working groups and project boards Ensuring an effective health and safety culture is adopted and strengthened across the teams, including all manual workers, and that local workspaces across our residential stock are safe for our people. Requirements: Demonstrable experience/ role model of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Demonstrable significant management level experience with budgetary responsibilities and management. Benefits: Up to 10% pension 28 days holiday + ban holiday Agile working Life Assurance Employee Assistance Programme Personal development For more information please call David on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors. May occasionally oversee work of an apprentice and work as part of a team or alone. Working with some vulnerable service users / groups. Managing expectations of client and service users. Effective management of operative diaries and resource. Correct priority target assigned to work. Person specification Essential Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Team working Communication skills Organisational skills Decision making and problem solving. Negotiating skills People Management
Apr 23, 2026
Full time
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors. May occasionally oversee work of an apprentice and work as part of a team or alone. Working with some vulnerable service users / groups. Managing expectations of client and service users. Effective management of operative diaries and resource. Correct priority target assigned to work. Person specification Essential Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Team working Communication skills Organisational skills Decision making and problem solving. Negotiating skills People Management
I am currently working with a Housing association based in West London, specialising in repairs and maintenance, They are looking for a Senior Operationsl Manager to join the team specialising in managing and controlling all operations cost effectively and efficiently, whilst managing and running smoothly a team. The Duties of this role are: Have overall responsibility for compliance and timely delivery of Health & Safety, financial and operational requirements in line with best practice and legal framework Strategically plan, organise and manage the business resources to maximise performance and resident satisfaction levels, meeting targets. Develop and maintain processes for continual improvement Maintain and promote effective relationships at all levels, focusing staff on performance, better services for residents; with a focus on delivering a great customer experience, best value and established best operating practices. Recruit, motivate and retain the best people, creating complimentary teams with development and succession plans and a culture of employee empowerment Encouraging a workplace with a strong sense of ownership and where people go the extra mile, focused on continual improvement and providing a great customer experience. Provide optimum levels of leadership, encouragement and training in order to support and help others achieve results and meet their targets. Creating a network of contracts across various disciplines. Maintaining and developing effective relationships, an effective communicator at all levels Have overall responsibility for the delivery of contract KPI's and continually seek improvement in operational delivery, working closely with colleagues to listen to and understand resident feedback and how we can learn from it to improve services. To be proactive and energetic, seeking to get things done and at the same time deal with a variety of tasks and wide ranging responsibilities and accountability. Promote social responsibility and community engagement working closely with colleagues to understand resident and community priorities. Provide solutions in situations involving the new and unexpected - overcome problems as well as prove direction for others. Actively engage with and support resident engagement framework, working with colleagues and residents to review and continuously improve services. This will include attending a range of resident meetings/events. Ensure that works to mitigate any issues before they become complaints. Where complaints do arise ensure the team responds in line with Housing Ombudsman requirements an policy, ensuring the focus is on empathy, good communication, prompt resolution and effective delivery of outcomes. Ensure the team is focused on delivering a great customer experience and adheres to the key principles of our customer experience approach: listening and learning, information and communication, always improving and the right tools for the job. Other Key responsibilities Financial responsibility for approximately 5m. Skills in analysing trends, building forecasts, and ensuring financial efficiency within the repairs service. Ensuring value for money Reviewing sub-contractors contracts to retain, manage and ensure compliance Education & Qualifications Needed: CIH qualification in Managing Housing Maintenance or equivalent (Desirable) Educated to degree level, or equivalent (Desirable) Competent user of Microsoft Office packages (Outlook, Word, and Excel) The Salary for this role is 73,000- 81,000+ Benefits. If you are interested in this role and want to find out more information please email (url removed) or call Thank you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
I am currently working with a Housing association based in West London, specialising in repairs and maintenance, They are looking for a Senior Operationsl Manager to join the team specialising in managing and controlling all operations cost effectively and efficiently, whilst managing and running smoothly a team. The Duties of this role are: Have overall responsibility for compliance and timely delivery of Health & Safety, financial and operational requirements in line with best practice and legal framework Strategically plan, organise and manage the business resources to maximise performance and resident satisfaction levels, meeting targets. Develop and maintain processes for continual improvement Maintain and promote effective relationships at all levels, focusing staff on performance, better services for residents; with a focus on delivering a great customer experience, best value and established best operating practices. Recruit, motivate and retain the best people, creating complimentary teams with development and succession plans and a culture of employee empowerment Encouraging a workplace with a strong sense of ownership and where people go the extra mile, focused on continual improvement and providing a great customer experience. Provide optimum levels of leadership, encouragement and training in order to support and help others achieve results and meet their targets. Creating a network of contracts across various disciplines. Maintaining and developing effective relationships, an effective communicator at all levels Have overall responsibility for the delivery of contract KPI's and continually seek improvement in operational delivery, working closely with colleagues to listen to and understand resident feedback and how we can learn from it to improve services. To be proactive and energetic, seeking to get things done and at the same time deal with a variety of tasks and wide ranging responsibilities and accountability. Promote social responsibility and community engagement working closely with colleagues to understand resident and community priorities. Provide solutions in situations involving the new and unexpected - overcome problems as well as prove direction for others. Actively engage with and support resident engagement framework, working with colleagues and residents to review and continuously improve services. This will include attending a range of resident meetings/events. Ensure that works to mitigate any issues before they become complaints. Where complaints do arise ensure the team responds in line with Housing Ombudsman requirements an policy, ensuring the focus is on empathy, good communication, prompt resolution and effective delivery of outcomes. Ensure the team is focused on delivering a great customer experience and adheres to the key principles of our customer experience approach: listening and learning, information and communication, always improving and the right tools for the job. Other Key responsibilities Financial responsibility for approximately 5m. Skills in analysing trends, building forecasts, and ensuring financial efficiency within the repairs service. Ensuring value for money Reviewing sub-contractors contracts to retain, manage and ensure compliance Education & Qualifications Needed: CIH qualification in Managing Housing Maintenance or equivalent (Desirable) Educated to degree level, or equivalent (Desirable) Competent user of Microsoft Office packages (Outlook, Word, and Excel) The Salary for this role is 73,000- 81,000+ Benefits. If you are interested in this role and want to find out more information please email (url removed) or call Thank you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Senior Project Manager We are seeking a Senior Project Manager to oversee large scale refurbishment and maintenance programmes across social housing properties. Position: Senior Project Manager (Delivery Programme Lead) Salary: £48,691 to £53,725 per annum depending on experience plus £1,300 car allowance Location: East London and Essex with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 29th April 2026 at 11pm Interview Dates: 6th and 7th May 2026, face to face in Stratford About the role This is a key role within a regional delivery team, responsible for managing large scale planned maintenance and refurbishment programmes across a diverse housing portfolio. You will oversee the delivery of works including kitchens and bathrooms, external repairs, roofing, retrofit and M&E projects, ensuring they are completed on time, within budget and to a high standard. Working closely with contractors and internal teams, you will act as a central point of contact for residents and stakeholders, ensuring projects are delivered with minimal disruption and high levels of customer satisfaction. Key responsibilities include: Managing end to end delivery of planned maintenance and refurbishment programmes Monitoring programme timelines, budgets and quality standards Carrying out site inspections and signing off completed works Working collaboratively with delivery partners and contractors to drive performance Leading regular progress meetings and tracking actions to completion Managing variations and working with commercial teams to control costs Ensuring compliance with health and safety and CDM regulations Engaging with residents, resolving issues and maintaining strong customer satisfaction Producing reports and updates for internal and external stakeholders About you You will be an experienced project or programme manager with a strong background in construction or planned maintenance within social housing or a similar environment. You will have: Proven experience managing large scale planned maintenance or refurbishment programmes Strong technical knowledge of property upgrades, repairs and construction works Experience working with contractors in a partnering environment Good understanding of health and safety and CDM requirements Strong organisational, planning and problem solving skills Ability to manage multiple priorities and deliver under pressure Excellent communication and stakeholder management skills Strong IT skills including Excel, with the ability to analyse data and produce reports A full UK driving licence and access to a vehicle About the organisation This organisation is one of the UK's leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on resident experience, sustainability and continuous improvement. Diversity and inclusion are central to their values, creating an environment where people can thrive. Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development. Other roles you may have experience of could include: Project Manager, Programme Manager, Asset Manager, Planned Works Manager, Construction Project Manager, Property Services Manager Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 23, 2026
Full time
Senior Project Manager We are seeking a Senior Project Manager to oversee large scale refurbishment and maintenance programmes across social housing properties. Position: Senior Project Manager (Delivery Programme Lead) Salary: £48,691 to £53,725 per annum depending on experience plus £1,300 car allowance Location: East London and Essex with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 29th April 2026 at 11pm Interview Dates: 6th and 7th May 2026, face to face in Stratford About the role This is a key role within a regional delivery team, responsible for managing large scale planned maintenance and refurbishment programmes across a diverse housing portfolio. You will oversee the delivery of works including kitchens and bathrooms, external repairs, roofing, retrofit and M&E projects, ensuring they are completed on time, within budget and to a high standard. Working closely with contractors and internal teams, you will act as a central point of contact for residents and stakeholders, ensuring projects are delivered with minimal disruption and high levels of customer satisfaction. Key responsibilities include: Managing end to end delivery of planned maintenance and refurbishment programmes Monitoring programme timelines, budgets and quality standards Carrying out site inspections and signing off completed works Working collaboratively with delivery partners and contractors to drive performance Leading regular progress meetings and tracking actions to completion Managing variations and working with commercial teams to control costs Ensuring compliance with health and safety and CDM regulations Engaging with residents, resolving issues and maintaining strong customer satisfaction Producing reports and updates for internal and external stakeholders About you You will be an experienced project or programme manager with a strong background in construction or planned maintenance within social housing or a similar environment. You will have: Proven experience managing large scale planned maintenance or refurbishment programmes Strong technical knowledge of property upgrades, repairs and construction works Experience working with contractors in a partnering environment Good understanding of health and safety and CDM requirements Strong organisational, planning and problem solving skills Ability to manage multiple priorities and deliver under pressure Excellent communication and stakeholder management skills Strong IT skills including Excel, with the ability to analyse data and produce reports A full UK driving licence and access to a vehicle About the organisation This organisation is one of the UK's leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on resident experience, sustainability and continuous improvement. Diversity and inclusion are central to their values, creating an environment where people can thrive. Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development. Other roles you may have experience of could include: Project Manager, Programme Manager, Asset Manager, Planned Works Manager, Construction Project Manager, Property Services Manager Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Contract Manager North London Full-time Permanent Full UK Driving Licence Required About the Role We re currently partnering with a well-established and growing contractor to recruit an experienced Contract Manager to lead their Day-to-Day Repairs (DTD) service across North London. This is a key leadership position overseeing a busy, high-volume operation with an annual turnover of approximately £5m . It s an excellent opportunity for someone looking to step into a role where they can genuinely influence performance, service delivery, and team culture. Key Responsibilities Lead the delivery of a high-performing Day-to-Day Repairs service Manage a large, multi-trade workforce including supervisors, operatives, administrators, and subcontractors Ensure KPIs, SLAs, quality standards, and health & safety requirements are consistently achieved Take ownership of commercial performance, using Schedule of Rates (SOR) for effective cost control Drive operational efficiency, productivity, and customer satisfaction About You Proven experience in a similar Contract Manager role within repairs, maintenance, or social housing Strong leadership experience managing both direct labour and subcontractors Solid commercial awareness, including experience with SOR Confident communicator with strong stakeholder management skills Highly organised, with the ability to manage competing priorities in a fast-paced environment Full UK driving licence What s on Offer £55,000 - £62,000 salary per annum Company vehicle or car allowance Clear progression opportunities into senior operational roles If you re an experienced Contract Manager looking for your next challenge or highly experienced Supervisor looking for their next step up, we d be keen to discuss this opportunity with you in more detail. Apply now or get in touch for a confidential conversation
Apr 23, 2026
Full time
Contract Manager North London Full-time Permanent Full UK Driving Licence Required About the Role We re currently partnering with a well-established and growing contractor to recruit an experienced Contract Manager to lead their Day-to-Day Repairs (DTD) service across North London. This is a key leadership position overseeing a busy, high-volume operation with an annual turnover of approximately £5m . It s an excellent opportunity for someone looking to step into a role where they can genuinely influence performance, service delivery, and team culture. Key Responsibilities Lead the delivery of a high-performing Day-to-Day Repairs service Manage a large, multi-trade workforce including supervisors, operatives, administrators, and subcontractors Ensure KPIs, SLAs, quality standards, and health & safety requirements are consistently achieved Take ownership of commercial performance, using Schedule of Rates (SOR) for effective cost control Drive operational efficiency, productivity, and customer satisfaction About You Proven experience in a similar Contract Manager role within repairs, maintenance, or social housing Strong leadership experience managing both direct labour and subcontractors Solid commercial awareness, including experience with SOR Confident communicator with strong stakeholder management skills Highly organised, with the ability to manage competing priorities in a fast-paced environment Full UK driving licence What s on Offer £55,000 - £62,000 salary per annum Company vehicle or car allowance Clear progression opportunities into senior operational roles If you re an experienced Contract Manager looking for your next challenge or highly experienced Supervisor looking for their next step up, we d be keen to discuss this opportunity with you in more detail. Apply now or get in touch for a confidential conversation
Site Manager Annual salary: up to £40,914.88 Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high quality repairs and maintenance, with a strong emphasis on customer care, safety, and long term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management (preferable) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 23, 2026
Full time
Site Manager Annual salary: up to £40,914.88 Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high quality repairs and maintenance, with a strong emphasis on customer care, safety, and long term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management (preferable) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: Manage gas servicing programmes and maintain 100% compl click apply for full job details
Apr 23, 2026
Full time
An experienced Area Manager is required to oversee gas servicing and compliance contracts within the social housing sector across Essex. This role involves contract management, customer service leadership, compliance oversight, and team management, ensuring high performance across all operational and customer-facing areas. Key Responsibilities: Manage gas servicing programmes and maintain 100% compl click apply for full job details
Are you an experienced Business Support Administrator. Looking to earn £27,976.00 per annum pro rata? This is a maternity cover position until March 2027 We have an opportunity for an experienced Business Support Administrator based in our Ellesmere Port Office! Step into a role that genuinely rewards your expertise. We Can Offer You: Work-Life Balance : 23 days annual leave + bank holidays, plus flexibility Health & Wellbeing : 24/7 GP access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role As Our Business Support Administrator Help us manage contractual requirements for a range of jobs Providing strong administrative support for maintenance works Coordinating programmed works schedules Working to meet customer and client expectations Validating each job to ensure the required information is available Ensuring all regulatory information is updated, logged and logged to relevant system Administrating works to support Supervisors\Site Managers to enable them to Provide an efficient and flexible response to operational issues, in order to maintain levels of service delivery and support Supervisor\Site Supervisors to meet contractual requirements What We Need from You. Good level of education To be competent in all aspects of administration tasks and have good organisational skills Have a strong coordinator experience, with a focus of good customer service Ability to operate a computerised data base system and demonstrate strong analytical skills Social Housing experience would be advantageous Why Liberty? We re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career. Apply Today! Click Apply below to join Liberty as our Business Support Administrator. We look forward to hearing from you! Closing Date: 20th May 2026 (The advert may close early depending on response levels.)
Apr 23, 2026
Full time
Are you an experienced Business Support Administrator. Looking to earn £27,976.00 per annum pro rata? This is a maternity cover position until March 2027 We have an opportunity for an experienced Business Support Administrator based in our Ellesmere Port Office! Step into a role that genuinely rewards your expertise. We Can Offer You: Work-Life Balance : 23 days annual leave + bank holidays, plus flexibility Health & Wellbeing : 24/7 GP access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role As Our Business Support Administrator Help us manage contractual requirements for a range of jobs Providing strong administrative support for maintenance works Coordinating programmed works schedules Working to meet customer and client expectations Validating each job to ensure the required information is available Ensuring all regulatory information is updated, logged and logged to relevant system Administrating works to support Supervisors\Site Managers to enable them to Provide an efficient and flexible response to operational issues, in order to maintain levels of service delivery and support Supervisor\Site Supervisors to meet contractual requirements What We Need from You. Good level of education To be competent in all aspects of administration tasks and have good organisational skills Have a strong coordinator experience, with a focus of good customer service Ability to operate a computerised data base system and demonstrate strong analytical skills Social Housing experience would be advantageous Why Liberty? We re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career. Apply Today! Click Apply below to join Liberty as our Business Support Administrator. We look forward to hearing from you! Closing Date: 20th May 2026 (The advert may close early depending on response levels.)
Look Ahead Care Support and Housing
Newham, London
Registered Manager We're looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham. £44,000.00 per annum, working 40 hours per week. ( Some weekend and out of hours work may be required at times, as well as covering the organisational on call rota) Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Customer Quality, Safeguarding and Safety Be the CQC registered manager across services within the cluster Promote a person-centred culture and one of co-production Ensure that Services are striving for continuous improvement Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded Effective management of any safeguarding incidents and appropriate escalation of any emerging risks Work efficiently on HR issues and address in a prompt manner Work in partnership with all stakeholders, promoting a positive working relationship. Promote safe, consistent and predictable environments, in line with the Capable Environments framework This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proven experience of managing more than one service across a geographical area. The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required Previous experience of working with management contracts and agreements Previous experience of delivering regulatory compliance Excellent prioritisation and organisational skills Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Apr 23, 2026
Full time
Registered Manager We're looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham. £44,000.00 per annum, working 40 hours per week. ( Some weekend and out of hours work may be required at times, as well as covering the organisational on call rota) Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Customer Quality, Safeguarding and Safety Be the CQC registered manager across services within the cluster Promote a person-centred culture and one of co-production Ensure that Services are striving for continuous improvement Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded Effective management of any safeguarding incidents and appropriate escalation of any emerging risks Work efficiently on HR issues and address in a prompt manner Work in partnership with all stakeholders, promoting a positive working relationship. Promote safe, consistent and predictable environments, in line with the Capable Environments framework This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proven experience of managing more than one service across a geographical area. The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required Previous experience of working with management contracts and agreements Previous experience of delivering regulatory compliance Excellent prioritisation and organisational skills Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We're looking for a motivated and focused Finance Manager with accounting knowledge and experience of working in a housing finance environment. You will report directly to the Director of Finance and be the point of specialism to the organisation on all matters relating to Treasury, Business Planning and Financial Accounting. You will be joining our forward-looking, customer-focused housing association providing social and affordable homes across Salford. What will I be doing? Leading on the treasury management function, including aiding with refinancing and assessing financial needs for the organisation Work with the Director of Finance to update and report on the organisations Business Plan Deliver on the successful submission of regulatory returns and lender reporting. Responsible for the preparation of financial statements What my client is looking for: An effective communicator who can provide financial advice and guidance at all levels. A finance professional who is value-driven, ambitious and a team player. A qualified accountant or qualified by experience. What is on offer: Annual Salary of 53,460 up to 64,000 Up to 34 days' holiday (starting 27 days and 1 day extra for each year of service) and bank holidays Hybrid working, flexible working and family-friendly policies Opportunities for training and development Generous Defined Contribution Pension Scheme (up to 15% combined) Life Assurance worth 3 x annual salary Health Cash Plan, which also provides a range of discounts, including discounted gym membership An inclusive and positive colleague culture Advocate of the Greater Manchester Employment Charter Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 23, 2026
Full time
We're looking for a motivated and focused Finance Manager with accounting knowledge and experience of working in a housing finance environment. You will report directly to the Director of Finance and be the point of specialism to the organisation on all matters relating to Treasury, Business Planning and Financial Accounting. You will be joining our forward-looking, customer-focused housing association providing social and affordable homes across Salford. What will I be doing? Leading on the treasury management function, including aiding with refinancing and assessing financial needs for the organisation Work with the Director of Finance to update and report on the organisations Business Plan Deliver on the successful submission of regulatory returns and lender reporting. Responsible for the preparation of financial statements What my client is looking for: An effective communicator who can provide financial advice and guidance at all levels. A finance professional who is value-driven, ambitious and a team player. A qualified accountant or qualified by experience. What is on offer: Annual Salary of 53,460 up to 64,000 Up to 34 days' holiday (starting 27 days and 1 day extra for each year of service) and bank holidays Hybrid working, flexible working and family-friendly policies Opportunities for training and development Generous Defined Contribution Pension Scheme (up to 15% combined) Life Assurance worth 3 x annual salary Health Cash Plan, which also provides a range of discounts, including discounted gym membership An inclusive and positive colleague culture Advocate of the Greater Manchester Employment Charter Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
Apr 23, 2026
Contractor
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 23, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
Apr 22, 2026
Full time
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday Friday, 9am 5pm A place to create moments that matter. Thousands of families rely on our client for a safe, affordable home, and as the housing crisis deepens, their work has never been more important. They believe everyone deserves a place to call home, and this drives everything they do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you ll be a trusted presence and a force for good. What You ll Do • Be a visible, supportive presence in schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won t just be managing housing you ll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other sites and off site meetings. • DBS and social media checks required. Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario based questions. You ll complete a Congruity Questionnaire in advance and tour the scheme, meeting some customers. Planned date: 28th April. A Place to Build a Future You ll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salary If you require reasonable adjustments, please let the hiring team know. Please apply promptly. For urgent roles or high volumes, they may interview and conclude the process early. Please note: Candidates must already have the right to live and work in the UK; the organisation does not hold a sponsorship licence. If you're looking for a place to make a positive difference to society and your future, apply now. Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list and does not accept unsolicited CVs or speculative approaches. You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer. REF-
Apr 22, 2026
Full time
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday Friday, 9am 5pm A place to create moments that matter. Thousands of families rely on our client for a safe, affordable home, and as the housing crisis deepens, their work has never been more important. They believe everyone deserves a place to call home, and this drives everything they do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you ll be a trusted presence and a force for good. What You ll Do • Be a visible, supportive presence in schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won t just be managing housing you ll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other sites and off site meetings. • DBS and social media checks required. Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario based questions. You ll complete a Congruity Questionnaire in advance and tour the scheme, meeting some customers. Planned date: 28th April. A Place to Build a Future You ll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salary If you require reasonable adjustments, please let the hiring team know. Please apply promptly. For urgent roles or high volumes, they may interview and conclude the process early. Please note: Candidates must already have the right to live and work in the UK; the organisation does not hold a sponsorship licence. If you're looking for a place to make a positive difference to society and your future, apply now. Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list and does not accept unsolicited CVs or speculative approaches. You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer. REF-
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
Apr 22, 2026
Full time
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
Senior Project Manager We are seeking a Senior Project Manager to oversee large scale refurbishment and maintenance programmes across social housing properties. Position: Senior Project Manager (Delivery Programme Lead) Salary: £48,691 to £53,725 per annum depending on experience plus £1,300 car allowance Location: East London and Essex with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 29th April 2026 at 11pm Interview Dates: 6th and 7th May 2026, face to face in Stratford About the role This is a key role within a regional delivery team, responsible for managing large scale planned maintenance and refurbishment programmes across a diverse housing portfolio. You will oversee the delivery of works including kitchens and bathrooms, external repairs, roofing, retrofit and M&E projects, ensuring they are completed on time, within budget and to a high standard. Working closely with contractors and internal teams, you will act as a central point of contact for residents and stakeholders, ensuring projects are delivered with minimal disruption and high levels of customer satisfaction. Key responsibilities include: Managing end to end delivery of planned maintenance and refurbishment programmes Monitoring programme timelines, budgets and quality standards Carrying out site inspections and signing off completed works Working collaboratively with delivery partners and contractors to drive performance Leading regular progress meetings and tracking actions to completion Managing variations and working with commercial teams to control costs Ensuring compliance with health and safety and CDM regulations Engaging with residents, resolving issues and maintaining strong customer satisfaction Producing reports and updates for internal and external stakeholders About you You will be an experienced project or programme manager with a strong background in construction or planned maintenance within social housing or a similar environment. You will have: Proven experience managing large scale planned maintenance or refurbishment programmes Strong technical knowledge of property upgrades, repairs and construction works Experience working with contractors in a partnering environment Good understanding of health and safety and CDM requirements Strong organisational, planning and problem solving skills Ability to manage multiple priorities and deliver under pressure Excellent communication and stakeholder management skills Strong IT skills including Excel, with the ability to analyse data and produce reports A full UK driving licence and access to a vehicle About the organisation This organisation is one of the UK s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on resident experience, sustainability and continuous improvement. Diversity and inclusion are central to their values, creating an environment where people can thrive. Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development. Other roles you may have experience of could include: Project Manager, Programme Manager, Asset Manager, Planned Works Manager, Construction Project Manager, Property Services Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 22, 2026
Full time
Senior Project Manager We are seeking a Senior Project Manager to oversee large scale refurbishment and maintenance programmes across social housing properties. Position: Senior Project Manager (Delivery Programme Lead) Salary: £48,691 to £53,725 per annum depending on experience plus £1,300 car allowance Location: East London and Essex with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 29th April 2026 at 11pm Interview Dates: 6th and 7th May 2026, face to face in Stratford About the role This is a key role within a regional delivery team, responsible for managing large scale planned maintenance and refurbishment programmes across a diverse housing portfolio. You will oversee the delivery of works including kitchens and bathrooms, external repairs, roofing, retrofit and M&E projects, ensuring they are completed on time, within budget and to a high standard. Working closely with contractors and internal teams, you will act as a central point of contact for residents and stakeholders, ensuring projects are delivered with minimal disruption and high levels of customer satisfaction. Key responsibilities include: Managing end to end delivery of planned maintenance and refurbishment programmes Monitoring programme timelines, budgets and quality standards Carrying out site inspections and signing off completed works Working collaboratively with delivery partners and contractors to drive performance Leading regular progress meetings and tracking actions to completion Managing variations and working with commercial teams to control costs Ensuring compliance with health and safety and CDM regulations Engaging with residents, resolving issues and maintaining strong customer satisfaction Producing reports and updates for internal and external stakeholders About you You will be an experienced project or programme manager with a strong background in construction or planned maintenance within social housing or a similar environment. You will have: Proven experience managing large scale planned maintenance or refurbishment programmes Strong technical knowledge of property upgrades, repairs and construction works Experience working with contractors in a partnering environment Good understanding of health and safety and CDM requirements Strong organisational, planning and problem solving skills Ability to manage multiple priorities and deliver under pressure Excellent communication and stakeholder management skills Strong IT skills including Excel, with the ability to analyse data and produce reports A full UK driving licence and access to a vehicle About the organisation This organisation is one of the UK s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on resident experience, sustainability and continuous improvement. Diversity and inclusion are central to their values, creating an environment where people can thrive. Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development. Other roles you may have experience of could include: Project Manager, Programme Manager, Asset Manager, Planned Works Manager, Construction Project Manager, Property Services Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you'll be a trusted presence and a force for good. What You'll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won't just be managing housing - you'll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off-site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are - a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You'll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You'll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days' holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salaryIf you require reasonable adjustments, please let us know.Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.If you're looking for a place to make a positive difference to society and your future, apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.REF-
Apr 22, 2026
Full time
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you'll be a trusted presence and a force for good. What You'll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won't just be managing housing - you'll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off-site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are - a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You'll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You'll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days' holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salaryIf you require reasonable adjustments, please let us know.Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.If you're looking for a place to make a positive difference to society and your future, apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.REF-
Team Leader - Levington Court, Lowestoft Salary: £29,643.52 per year Hours: 38 hours per week Shifts: Monday - Friday 9:00am -17:00pm Ref: LC068 Ready to make a difference? As an Orwell Team Leader, you will play a vital role in delivering outstanding care within our Extra Care service. Highly motivated and enthusiastic, you will work closely with the Registered Manager to support the smooth day-to-day running of the service. Leading by example, you will inspire, advise and motivate a dedicated care team to ensure our customers receive the highest standard of person-centred care, support and respect. No two days are the same, and you'll receive the learning and development you need to thrive at Orwell. About Levington Court: Levington Court is located in the coastal town of Lowestoft. The service is close to a range of local amenities, including shops, cafés, GP surgeries and other essential services. Levington Court benefits from good local transport links, with bus services operating within easy reach of the scheme, offering convenient access to the town centre and surrounding areas. Free staff parking is also available on site. Follow the link for more information about our service! Levington Court, Lowestoft Orwell Housing Key responsibilities: Meet with new customers to assess their care and support needs, working closely with other agencies to ensure coordinated and person centred care Lead by example within the service, empowering, motivating and supporting team members to deliver high quality care Contribute to the recruitment, induction and ongoing integration of new members of the care team Carry out regular reviews with customers and liaise with professionals to develop and update care plans and care packages Deliver workshops and awareness sessions on key aspects of care provision, including completing competency checks Provide one to one support to team members, including supervision, appraisals and reflective practice More benefits of joining : As well as joining Orwell for our strong values and commitment to person centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role: 22 days annual leave (pro rata) (Please note that bank holiday work will be required as part of this role) Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification Level 3 in Health and Social Care or above Supervisory qualification or commitment to achieve within 18 - 24 months Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Apr 22, 2026
Full time
Team Leader - Levington Court, Lowestoft Salary: £29,643.52 per year Hours: 38 hours per week Shifts: Monday - Friday 9:00am -17:00pm Ref: LC068 Ready to make a difference? As an Orwell Team Leader, you will play a vital role in delivering outstanding care within our Extra Care service. Highly motivated and enthusiastic, you will work closely with the Registered Manager to support the smooth day-to-day running of the service. Leading by example, you will inspire, advise and motivate a dedicated care team to ensure our customers receive the highest standard of person-centred care, support and respect. No two days are the same, and you'll receive the learning and development you need to thrive at Orwell. About Levington Court: Levington Court is located in the coastal town of Lowestoft. The service is close to a range of local amenities, including shops, cafés, GP surgeries and other essential services. Levington Court benefits from good local transport links, with bus services operating within easy reach of the scheme, offering convenient access to the town centre and surrounding areas. Free staff parking is also available on site. Follow the link for more information about our service! Levington Court, Lowestoft Orwell Housing Key responsibilities: Meet with new customers to assess their care and support needs, working closely with other agencies to ensure coordinated and person centred care Lead by example within the service, empowering, motivating and supporting team members to deliver high quality care Contribute to the recruitment, induction and ongoing integration of new members of the care team Carry out regular reviews with customers and liaise with professionals to develop and update care plans and care packages Deliver workshops and awareness sessions on key aspects of care provision, including completing competency checks Provide one to one support to team members, including supervision, appraisals and reflective practice More benefits of joining : As well as joining Orwell for our strong values and commitment to person centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role: 22 days annual leave (pro rata) (Please note that bank holiday work will be required as part of this role) Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification Level 3 in Health and Social Care or above Supervisory qualification or commitment to achieve within 18 - 24 months Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
We're looking for a motivated and focused Finance Manager with accounting knowledge and experience of working in a housing finance environment. You will report directly to the Director of Finance and be the point of specialism to the organisation on all matters relating to Treasury, Business Planning and Financial Accounting. You will be joining our forward-looking, customer-focused housing association providing social and affordable homes across Salford. What will I be doing? Leading on the treasury management function, including aiding with refinancing and assessing financial needs for the organisation Work with the Director of Finance to update and report on the organisations Business Plan Deliver on the successful submission of regulatory returns and lender reporting. Responsible for the preparation of financial statements What my client is looking for: An effective communicator who can provide financial advice and guidance at all levels. A finance professional who is value-driven, ambitious and a team player. A qualified accountant or qualified by experience. What is on offer: Annual Salary of £53,460 up to £64,000 Up to 34 days' holiday (starting 27 days and 1 day extra for each year of service) and bank holidays Hybrid working, flexible working and family-friendly policies Opportunities for training and development Generous Defined Contribution Pension Scheme (up to 15% combined) Life Assurance worth 3 x annual salary Health Cash Plan, which also provides a range of discounts, including discounted gym membership An inclusive and positive colleague culture Advocate of the Greater Manchester Employment Charter Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 22, 2026
Full time
We're looking for a motivated and focused Finance Manager with accounting knowledge and experience of working in a housing finance environment. You will report directly to the Director of Finance and be the point of specialism to the organisation on all matters relating to Treasury, Business Planning and Financial Accounting. You will be joining our forward-looking, customer-focused housing association providing social and affordable homes across Salford. What will I be doing? Leading on the treasury management function, including aiding with refinancing and assessing financial needs for the organisation Work with the Director of Finance to update and report on the organisations Business Plan Deliver on the successful submission of regulatory returns and lender reporting. Responsible for the preparation of financial statements What my client is looking for: An effective communicator who can provide financial advice and guidance at all levels. A finance professional who is value-driven, ambitious and a team player. A qualified accountant or qualified by experience. What is on offer: Annual Salary of £53,460 up to £64,000 Up to 34 days' holiday (starting 27 days and 1 day extra for each year of service) and bank holidays Hybrid working, flexible working and family-friendly policies Opportunities for training and development Generous Defined Contribution Pension Scheme (up to 15% combined) Life Assurance worth 3 x annual salary Health Cash Plan, which also provides a range of discounts, including discounted gym membership An inclusive and positive colleague culture Advocate of the Greater Manchester Employment Charter Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
