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supporter engagement individual giving officer
University of Birmingham
Donor Experience Officer
University of Birmingham
Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale student village in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings. Role Summary The Donor Experience Officer role is your opportunity to join our excellent team at an exciting time. Stewardship and donor experience are vital activities to the success of any philanthropic campaign. Donors of time and money need to be thanked and understand what their support has achieved, and how integral their gifts have been to making a positive and meaningful difference to the student community and to academic research. In doing so, donors are encouraged to continue their giving, and to increase and diversify their support. The Donor Experience Officer will work with the Donor Experience Manager and second Donor Experience Officer, in a team of three. The Donor Experience Officer will be expected to manage and support with the stewardship activity for a number of our supporters, including our regular donors, legacy pledgers, volunteers, charitable and corporate organisations and major donors. The successful candidate will work with our Communications and Events Teams to deliver appropriate, meaningful and effective activities that express gratitude and communicate impact. They will work closely with colleagues in the Philanthropy, Charitable Partnerships, Volunteering and Regular Giving teams to build programmes to steward these key donor communities and will work alongside the Data team to help manage donor data and segmentation. The successful candidate will have outstanding communication skills with experience in writing for impact, in creating digital content, and an understanding of the needs and expectations of different audiences. They will be able to balance creativity and imagination with a structured, thoughtful and organised approach to their work. They will be creative and conscientious programme deliverers who value integrity and sincerity, and who will demonstrate these qualities through their work. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
Apr 17, 2026
Full time
Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale student village in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings. Role Summary The Donor Experience Officer role is your opportunity to join our excellent team at an exciting time. Stewardship and donor experience are vital activities to the success of any philanthropic campaign. Donors of time and money need to be thanked and understand what their support has achieved, and how integral their gifts have been to making a positive and meaningful difference to the student community and to academic research. In doing so, donors are encouraged to continue their giving, and to increase and diversify their support. The Donor Experience Officer will work with the Donor Experience Manager and second Donor Experience Officer, in a team of three. The Donor Experience Officer will be expected to manage and support with the stewardship activity for a number of our supporters, including our regular donors, legacy pledgers, volunteers, charitable and corporate organisations and major donors. The successful candidate will work with our Communications and Events Teams to deliver appropriate, meaningful and effective activities that express gratitude and communicate impact. They will work closely with colleagues in the Philanthropy, Charitable Partnerships, Volunteering and Regular Giving teams to build programmes to steward these key donor communities and will work alongside the Data team to help manage donor data and segmentation. The successful candidate will have outstanding communication skills with experience in writing for impact, in creating digital content, and an understanding of the needs and expectations of different audiences. They will be able to balance creativity and imagination with a structured, thoughtful and organised approach to their work. They will be creative and conscientious programme deliverers who value integrity and sincerity, and who will demonstrate these qualities through their work. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
Hft.
Individual Giving & Legacy Manager
Hft. Bristol, Gloucestershire
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Apr 17, 2026
Full time
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
CHM-1
Fundraising Assistant
CHM-1 Norwich, Norfolk
Post(s): Fundraising Assistant x2 Contract: Permanent Hours: Part-Time, 17.5 hours Salary: £24,962.70 FTE per annum Location: Norwich, Norfolk, NR1 + Hybrid Working About the employer Our client is the oldest Wildlife Charity in the country and Norfolk's largest environmental charity, committed to the protection and enhancement of Norfolk's wildlife and wild places. About you and The Role The charity is seeking a motivated and highly organised Fundraising Assistant to join their successful and dynamic Fundraising Team. The Fundraising Assistant will be based in the Development and Partnerships Directorate. As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies). You will be joining the employer's Fundraising team - a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the organisation. They have a particularly exciting and challenging period ahead as the charity is in its centenary year and seeks to source funding for its ambitious strategy "A Wilder Norfolk for All". With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement. You will play a pivotal role in the efficient operation of the charity's fundraising systems and effective recording of the Team's communications and income details on their CRM system. The employer prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of supporters by coordinating regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer. Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving. You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory. Being at the front-line of communication you will maintain a positive, pleasant and 'can-do' attitude in dealings with all those inside and outside the organisation. You will have demonstrable administrative and customer-facing experience. The charity owns and manages a diverse range of sites across Norfolk including their 60 nature reserves, four visitor centres and operates from its head office in Norwich. The charity has more than 41,000 members, 160 employees (including their valued seasonal staff) as well as 450 volunteers working across the organisation. The employer values respect, integrity, trust and responsibility. They want their people to be as diverse as nature itself and so they particularly encourage applications from those currently under-represented within their sector, including people from minority ethnic backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. The hours of work will be 17.5 hours. The employer operate a hybrid system where the Fundraising Team works at least 3 days a week in the office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. They will consider full time applicants for this role. The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered. Interviews are likely to take place during w/c 27th April 2026, in Norwich The employer regrets that they are unable to reply to all applicants due to the quantity of correspondence. They will only contact you if you have been selected for an interview. If you have not heard again from them by 27th April 2026 you should assume your application has not been successful on this occasion. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Equality, Diversity and Inclusion The charity value respect, integrity, trust and responsibility. They want their people to be as diverse as nature itself and so they particularly encourage applications from those currently under-represented within their sector, including people from minority ethnic backgrounds and people with disabilities. They welcome people of all backgrounds and levels of experience with nature, and continually strive to improve their culture and practices. They are committed to creating a movement that recognises and truly values individual differences and identities. No agencies please.
Apr 16, 2026
Full time
Post(s): Fundraising Assistant x2 Contract: Permanent Hours: Part-Time, 17.5 hours Salary: £24,962.70 FTE per annum Location: Norwich, Norfolk, NR1 + Hybrid Working About the employer Our client is the oldest Wildlife Charity in the country and Norfolk's largest environmental charity, committed to the protection and enhancement of Norfolk's wildlife and wild places. About you and The Role The charity is seeking a motivated and highly organised Fundraising Assistant to join their successful and dynamic Fundraising Team. The Fundraising Assistant will be based in the Development and Partnerships Directorate. As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies). You will be joining the employer's Fundraising team - a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the organisation. They have a particularly exciting and challenging period ahead as the charity is in its centenary year and seeks to source funding for its ambitious strategy "A Wilder Norfolk for All". With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement. You will play a pivotal role in the efficient operation of the charity's fundraising systems and effective recording of the Team's communications and income details on their CRM system. The employer prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of supporters by coordinating regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer. Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving. You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory. Being at the front-line of communication you will maintain a positive, pleasant and 'can-do' attitude in dealings with all those inside and outside the organisation. You will have demonstrable administrative and customer-facing experience. The charity owns and manages a diverse range of sites across Norfolk including their 60 nature reserves, four visitor centres and operates from its head office in Norwich. The charity has more than 41,000 members, 160 employees (including their valued seasonal staff) as well as 450 volunteers working across the organisation. The employer values respect, integrity, trust and responsibility. They want their people to be as diverse as nature itself and so they particularly encourage applications from those currently under-represented within their sector, including people from minority ethnic backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. The hours of work will be 17.5 hours. The employer operate a hybrid system where the Fundraising Team works at least 3 days a week in the office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. They will consider full time applicants for this role. The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered. Interviews are likely to take place during w/c 27th April 2026, in Norwich The employer regrets that they are unable to reply to all applicants due to the quantity of correspondence. They will only contact you if you have been selected for an interview. If you have not heard again from them by 27th April 2026 you should assume your application has not been successful on this occasion. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Equality, Diversity and Inclusion The charity value respect, integrity, trust and responsibility. They want their people to be as diverse as nature itself and so they particularly encourage applications from those currently under-represented within their sector, including people from minority ethnic backgrounds and people with disabilities. They welcome people of all backgrounds and levels of experience with nature, and continually strive to improve their culture and practices. They are committed to creating a movement that recognises and truly values individual differences and identities. No agencies please.
National Trust
Mid-Level Giving Lead
National Trust
We re looking for a Mid-Level Giving Lead (Officer) to join our ambitious Public Fundraising team on a 12-month parental leave cover, working part-time (3 days a week, 22.5 hours), within the Individual Giving team. Now is an exciting time to join us as we review and develop new and existing products embedding a proactive, insight-led and supporter focused culture. You ll play a key role in shaping and developing our mid-level programme and products (including National Trust Patrons). You'll work with and support the Mid-Level Managers, reporting into the Head of Individual Giving to ensure the programme is developed to grow income from our £1k £25k audience. In developing and delivering the mid-level giving programme, you ll bring expertise in strategic thinking and ability to take a personal approach, as well as engage supporters with mass communications across multiple channels, including email. You ll use your creative thinking and problem-solving skills to work with others to establish and implement new ideas, ensuring we're set up to achieve key targets. You ll have experience in developing mid-level asks, being data led and building engagement journeys with an audience-first approach. You ll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams, and work closely with other colleagues across the charity to optimise the lifetime value of our donors. You'll work closely with others to ensure we meet annual recruitment and renewal targets. You'll design and implement a renewal plan to ensure donors give on an annual basis. You'll use data and insight to evaluate performance, identifying ways to optimise the programme, tracking and monitoring on a regular basic. You ll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays at the National Trust. You ll enjoy monitoring donor trends, being data-led, and testing and learning across mid-level giving. The displayed salary is the pro-rata salary. The full-time equivalent is £36,619. What it's like to work here You ll be working in a newly formed team with the Head of Individual Giving , contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We ll talk about this in more detail at interview, but you should expect to be at a National Trust site for % of your working week. What you'll be doing As our Mid Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You ll support the Mid-Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences. You ll support the Mid-Level Giving Managers to implement new strategies to grow unrestricted income from our mid level audiences and design and implement a renewal plan to ensure donors give on an annual basis. Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy-in and support for mid-level giving and fundraising across the organisation. Who we're looking for You'll bring; Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio. Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels understanding who to work with to get things done. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. Experience of successfully managing and developing supporter relationships over time. A proactive problem solving mindset, you'll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment. The package The National Trust has the motto For everyone, for ever at its heart. We re working hard to create an inclusive culture, where everyone feels they belong. It s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we re for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
Apr 15, 2026
Full time
We re looking for a Mid-Level Giving Lead (Officer) to join our ambitious Public Fundraising team on a 12-month parental leave cover, working part-time (3 days a week, 22.5 hours), within the Individual Giving team. Now is an exciting time to join us as we review and develop new and existing products embedding a proactive, insight-led and supporter focused culture. You ll play a key role in shaping and developing our mid-level programme and products (including National Trust Patrons). You'll work with and support the Mid-Level Managers, reporting into the Head of Individual Giving to ensure the programme is developed to grow income from our £1k £25k audience. In developing and delivering the mid-level giving programme, you ll bring expertise in strategic thinking and ability to take a personal approach, as well as engage supporters with mass communications across multiple channels, including email. You ll use your creative thinking and problem-solving skills to work with others to establish and implement new ideas, ensuring we're set up to achieve key targets. You ll have experience in developing mid-level asks, being data led and building engagement journeys with an audience-first approach. You ll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams, and work closely with other colleagues across the charity to optimise the lifetime value of our donors. You'll work closely with others to ensure we meet annual recruitment and renewal targets. You'll design and implement a renewal plan to ensure donors give on an annual basis. You'll use data and insight to evaluate performance, identifying ways to optimise the programme, tracking and monitoring on a regular basic. You ll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays at the National Trust. You ll enjoy monitoring donor trends, being data-led, and testing and learning across mid-level giving. The displayed salary is the pro-rata salary. The full-time equivalent is £36,619. What it's like to work here You ll be working in a newly formed team with the Head of Individual Giving , contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We ll talk about this in more detail at interview, but you should expect to be at a National Trust site for % of your working week. What you'll be doing As our Mid Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You ll support the Mid-Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences. You ll support the Mid-Level Giving Managers to implement new strategies to grow unrestricted income from our mid level audiences and design and implement a renewal plan to ensure donors give on an annual basis. Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy-in and support for mid-level giving and fundraising across the organisation. Who we're looking for You'll bring; Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio. Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels understanding who to work with to get things done. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. Experience of successfully managing and developing supporter relationships over time. A proactive problem solving mindset, you'll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment. The package The National Trust has the motto For everyone, for ever at its heart. We re working hard to create an inclusive culture, where everyone feels they belong. It s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we re for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
National Trust
Mid-Level Giving Lead
National Trust City, Swindon
We're looking for a Mid-Level Giving Lead (Officer) to join our ambitious Public Fundraising team on a 12-month parental leave cover, working part-time (3 days a week, 22.5 hours), within the Individual Giving team. Now is an exciting time to join us as we review and develop new and existing products - embedding a proactive, insight-led and supporter focused culture. You'll play a key role in shaping and developing our mid-level programme and products (including National Trust Patrons). You'll work with and support the Mid-Level Managers, reporting into the Head of Individual Giving to ensure the programme is developed to grow income from our £1k - £25k audience. In developing and delivering the mid-level giving programme, you'll bring expertise in strategic thinking and ability to take a personal approach, as well as engage supporters with mass communications across multiple channels, including email. You'll use your creative thinking and problem-solving skills to work with others to establish and implement new ideas, ensuring we're set up to achieve key targets. You'll have experience in developing mid-level asks, being data led and building engagement journeys with an audience-first approach. You'll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams, and work closely with other colleagues across the charity to optimise the lifetime value of our donors. You'll work closely with others to ensure we meet annual recruitment and renewal targets. You'll design and implement a renewal plan to ensure donors give on an annual basis. You'll use data and insight to evaluate performance, identifying ways to optimise the programme, tracking and monitoring on a regular basic. You'll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays at the National Trust. You'll enjoy monitoring donor trends, being data-led, and testing and learning across mid-level giving. What it's like to work here You'll be working in a newly formed team with the Head of Individual Giving , contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. Your contractual location will be our head office in Swindon, and you'll be expected to attend the office. However, there is flexibility on where you work at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed further at interview. What you'll be doing As our Mid Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You'll support the Mid-Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences. You'll support the Mid-Level Giving Managers to implement new strategies to grow unrestricted income from our mid level audiences and design and implement a renewal plan to ensure donors give on an annual basis. Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy-in and support for mid-level giving and fundraising across the organisation. Who we're looking for You'll bring: Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio. Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels, understanding who to work with to get things done. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. Experience of successfully managing and developing supporter relationships over time. A proactive problem solving mindset, you'll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 15, 2026
Full time
We're looking for a Mid-Level Giving Lead (Officer) to join our ambitious Public Fundraising team on a 12-month parental leave cover, working part-time (3 days a week, 22.5 hours), within the Individual Giving team. Now is an exciting time to join us as we review and develop new and existing products - embedding a proactive, insight-led and supporter focused culture. You'll play a key role in shaping and developing our mid-level programme and products (including National Trust Patrons). You'll work with and support the Mid-Level Managers, reporting into the Head of Individual Giving to ensure the programme is developed to grow income from our £1k - £25k audience. In developing and delivering the mid-level giving programme, you'll bring expertise in strategic thinking and ability to take a personal approach, as well as engage supporters with mass communications across multiple channels, including email. You'll use your creative thinking and problem-solving skills to work with others to establish and implement new ideas, ensuring we're set up to achieve key targets. You'll have experience in developing mid-level asks, being data led and building engagement journeys with an audience-first approach. You'll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams, and work closely with other colleagues across the charity to optimise the lifetime value of our donors. You'll work closely with others to ensure we meet annual recruitment and renewal targets. You'll design and implement a renewal plan to ensure donors give on an annual basis. You'll use data and insight to evaluate performance, identifying ways to optimise the programme, tracking and monitoring on a regular basic. You'll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays at the National Trust. You'll enjoy monitoring donor trends, being data-led, and testing and learning across mid-level giving. What it's like to work here You'll be working in a newly formed team with the Head of Individual Giving , contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. Your contractual location will be our head office in Swindon, and you'll be expected to attend the office. However, there is flexibility on where you work at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed further at interview. What you'll be doing As our Mid Level Giving Lead, you'll use data and insight to evaluate performance, identifying ways to optimise the programme, regularly reporting progress to the Head of Individual Giving. You'll support the Mid-Level Giving Managers on the development and delivery of mass stewardship activity; as well as developing processes to retain more personal communications depending on donor giving levels and preferences. You'll support the Mid-Level Giving Managers to implement new strategies to grow unrestricted income from our mid level audiences and design and implement a renewal plan to ensure donors give on an annual basis. Managing a small portfolio of active donors and prospects you'll delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value. You'll utilise your relationship building and influencing skills to gain buy-in and support for mid-level giving and fundraising across the organisation. Who we're looking for You'll bring: Equivalent practical experience of working in mid-level giving, major donor fundraising, a fundraising team, or a high value commercial environment; successfully working to targets across a diverse portfolio. Strong project management experience including success in growing income through mid-level giving asks (or similar) and products using supporter insight. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels, understanding who to work with to get things done. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. Experience of successfully managing and developing supporter relationships over time. A proactive problem solving mindset, you'll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Individual Giving Manager (FTC 9 months Maternity Cover)
Womankind
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 14, 2026
Full time
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Staffordshire Pathway Project
Fundraising and Awareness Officer
Staffordshire Pathway Project Lichfield, Staffordshire
As a Fundraising and Awareness Officer she will help Pathway to achieve the ambitious income generation targets set by the Board so that we can continue to support clients with the lifesaving services we deliver. She will lead and shape the drive to build new and maintain existing relationships within the community to generate fundraising opportunities and raise funds with supporters by building great connections and relationships. She will lead on engagement with businesses to ensure we have a steady flow of business support and engagement by building solid relationships that re mutually beneficial. She will have the scope to be creative with fundraising and awareness ideas and lead on the delivery of these with colleagues. About Pathway Project We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are have a bold new strategy, refreshed values and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Key Responsibilities 1. Income Generation Maximise fundraising and revenue opportunities through community engagement delivering a number of community based initiatives to generate income over the year. Lead on delivery of the fundraising strategy to maximise funding opportunities. Developing Business links to encourage fundraising from the business community & to develop lasting partnerships. Research trust and foundations and write targeted applications to support our work and achieve fundraising targets. Use your passion and creativity to identify innovative ways to attract funding that we can then deploy. Work with volunteers to create a fundraising team who will deliver income generation activities. Manage the income generation activities and income generation steams and monitor them for efficiency and value. Proactively research and identify suitable local events, fairs, and community activities where the charity can have a presence. Manage the full process of registering the organisation for these events, including submitting applications and arranging any required payments. Complete and submit all necessary risk assessments or compliance documentation to ensure safe and accountable participation. Plan, create, and deliver a range of internal fundraising events that engage supporters, promote the charity s mission, and generate income. Coordinate all aspects of event delivery, including logistics, promotion, volunteer involvement, and post event evaluation. 2. Awareness Leading on publicity/awareness raising campaigns throughout the year and working with the Social Media Officer to deliver new interesting activities. Develop links into the local community which can be used to raise awareness, generate income and deliver activities or events. Give a range of talks and presentations to local organisations to increase awareness and support for Pathway that will then generate income opportunities. Participate in networking opportunities. 3. General Duties Work with the Volunteer Officer to create a cohesive team of fundraising volunteers who will support events and activities to generate income. Help to support and train volunteers / peer mentors in gaining experience and skills so they are confident to deliver fundraising activities without staff support. To manage and maintain effective records of activities and income generated so this can be evaluated. To record and manage donations of goods and services as well as gift vouchers so we have accurate records of usage Lead on standard merchandise production and of items such as pens and other logo items as well as the hidden phone number items. Be the primary point of contact for all promotional or networking opportunities and working with the Head of Enabling Services and the CEO to maintain those relationships. Act in a professional manner in a way that reflects Pathway s overall aims and values Attend meetings where appropriate both independently and with colleagues. Person Specification Essential Clean Driving License. Able to network and make pivotal contacts. Ability to make cold calls and initiate meetings with companies etc. Experience of managing multiple projects at any one time. Experience in raising funds for Charities. Desirable Experience in delivering large fundraising events. Experience in corporate giving. Experience of networking. Experience of Gift Aid. Familiarity with payment platforms such as PayPal, Zettle or Enthuse. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9). The role is subject to a 6 month probationary period.
Apr 09, 2026
Full time
As a Fundraising and Awareness Officer she will help Pathway to achieve the ambitious income generation targets set by the Board so that we can continue to support clients with the lifesaving services we deliver. She will lead and shape the drive to build new and maintain existing relationships within the community to generate fundraising opportunities and raise funds with supporters by building great connections and relationships. She will lead on engagement with businesses to ensure we have a steady flow of business support and engagement by building solid relationships that re mutually beneficial. She will have the scope to be creative with fundraising and awareness ideas and lead on the delivery of these with colleagues. About Pathway Project We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are have a bold new strategy, refreshed values and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Key Responsibilities 1. Income Generation Maximise fundraising and revenue opportunities through community engagement delivering a number of community based initiatives to generate income over the year. Lead on delivery of the fundraising strategy to maximise funding opportunities. Developing Business links to encourage fundraising from the business community & to develop lasting partnerships. Research trust and foundations and write targeted applications to support our work and achieve fundraising targets. Use your passion and creativity to identify innovative ways to attract funding that we can then deploy. Work with volunteers to create a fundraising team who will deliver income generation activities. Manage the income generation activities and income generation steams and monitor them for efficiency and value. Proactively research and identify suitable local events, fairs, and community activities where the charity can have a presence. Manage the full process of registering the organisation for these events, including submitting applications and arranging any required payments. Complete and submit all necessary risk assessments or compliance documentation to ensure safe and accountable participation. Plan, create, and deliver a range of internal fundraising events that engage supporters, promote the charity s mission, and generate income. Coordinate all aspects of event delivery, including logistics, promotion, volunteer involvement, and post event evaluation. 2. Awareness Leading on publicity/awareness raising campaigns throughout the year and working with the Social Media Officer to deliver new interesting activities. Develop links into the local community which can be used to raise awareness, generate income and deliver activities or events. Give a range of talks and presentations to local organisations to increase awareness and support for Pathway that will then generate income opportunities. Participate in networking opportunities. 3. General Duties Work with the Volunteer Officer to create a cohesive team of fundraising volunteers who will support events and activities to generate income. Help to support and train volunteers / peer mentors in gaining experience and skills so they are confident to deliver fundraising activities without staff support. To manage and maintain effective records of activities and income generated so this can be evaluated. To record and manage donations of goods and services as well as gift vouchers so we have accurate records of usage Lead on standard merchandise production and of items such as pens and other logo items as well as the hidden phone number items. Be the primary point of contact for all promotional or networking opportunities and working with the Head of Enabling Services and the CEO to maintain those relationships. Act in a professional manner in a way that reflects Pathway s overall aims and values Attend meetings where appropriate both independently and with colleagues. Person Specification Essential Clean Driving License. Able to network and make pivotal contacts. Ability to make cold calls and initiate meetings with companies etc. Experience of managing multiple projects at any one time. Experience in raising funds for Charities. Desirable Experience in delivering large fundraising events. Experience in corporate giving. Experience of networking. Experience of Gift Aid. Familiarity with payment platforms such as PayPal, Zettle or Enthuse. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9). The role is subject to a 6 month probationary period.
Royal Osteoporosis Society
Individual Giving Officer - Acquisition and Events Fundraising
Royal Osteoporosis Society Bath, Somerset
Full Time (37.5 hours per week) - Permanent Up to £30,407,00 per annum plus benefits Location: Bath (Hybrid) We're a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. We're also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. In this role, you will be responsible for supporting the planning, delivery and implementation of acquisition campaigns (around 80% of your time). This includes recruitment, initial retention, upgrade and reactivation of supporters and members across multiple channels. Around 20% of your time will focus on Events and Community Fundraising, including challenge events and third-party activities, providing stewardship and campaign support. Do you have: • Excellent written and verbal communication skills, including copywriting, proof reading and a professional telephone manner? • Significant experience in coordinating digital and direct marketing campaigns? • A supporter-focused mindset with a commitment to delivering an exceptional experience to all prospective and new supporters? If this is you, and you're looking to join a fantastic organisation and team where you can really make a difference, we'd love to hear from you . Location - In this role, you would benefit from the flexibility of working on a hybrid basis (with the expectation to attend our central Bath office at least 20% of your time each month). How to apply To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification. We particularly welcome qualified applicants from the global majority, as they are under-represented in the team. Want to know more? For more details on this exciting role, please download the job description. The closing date is 19th April. REF-
Apr 07, 2026
Full time
Full Time (37.5 hours per week) - Permanent Up to £30,407,00 per annum plus benefits Location: Bath (Hybrid) We're a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. We're also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. In this role, you will be responsible for supporting the planning, delivery and implementation of acquisition campaigns (around 80% of your time). This includes recruitment, initial retention, upgrade and reactivation of supporters and members across multiple channels. Around 20% of your time will focus on Events and Community Fundraising, including challenge events and third-party activities, providing stewardship and campaign support. Do you have: • Excellent written and verbal communication skills, including copywriting, proof reading and a professional telephone manner? • Significant experience in coordinating digital and direct marketing campaigns? • A supporter-focused mindset with a commitment to delivering an exceptional experience to all prospective and new supporters? If this is you, and you're looking to join a fantastic organisation and team where you can really make a difference, we'd love to hear from you . Location - In this role, you would benefit from the flexibility of working on a hybrid basis (with the expectation to attend our central Bath office at least 20% of your time each month). How to apply To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification. We particularly welcome qualified applicants from the global majority, as they are under-represented in the team. Want to know more? For more details on this exciting role, please download the job description. The closing date is 19th April. REF-
The ME Association
Fundraising Officer
The ME Association
Looking to develop your fundraising career and learn all aspects of the fundraising mix? We are promoting our current Fundraising Officer, so need a new one! The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS. As Fundraising Officer, you ll play a vital role in securing funding to help people with ME/ CFS. You can make a positive difference to thousands of people s lives. We are looking for someone who has experience of fundraising ideally in community or challenge event fundraising has excellent written and verbal skills with experience of building strong relationships Is an open and friendly person who takes pride in being a positive change in the world has excellent project management and time management skills has experience of delivering against targets has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance has used Raisers Edge or equivalent fundraising database has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies You will be responsible for: Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception. Developing our charity fundraising appeals Developing and promoting the challenge events portfolio. Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities. This position is home-based with occasional travel for fundraising events. Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate. A driving license isn t essential. Occasional evening and weekend work may be required for events. The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail. A background in fundraising is required, although this could be from intern or voluntary work. An understanding of ME/CFS is desirable. A bit more about the role Stewardship Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers. Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals. Nurturing our regular givers and looking for ways to grow our regular-giving donor base. Completing thanking processes efficiently for donations. Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested. Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement. Administration Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT. Optimising fundraising and donation opportunities at key charity events, researching and recording information. Supporting the Fundraising and Development Manager as and when needed. Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement. What happens next If you are interested in applying, send your CV and a covering letter via Charity Job Covering letters should be a maximum of one A4 side and give examples of: experience of fundraising building strong relationships project management skills delivering against targets using CRM databases Interviews with successful applicants will be held online. This post and final appointment are subject to satisfactory references and an enhanced DBS check. Good luck! Jim Morrison Fundraising and Development Manager The ME Association
Oct 06, 2025
Full time
Looking to develop your fundraising career and learn all aspects of the fundraising mix? We are promoting our current Fundraising Officer, so need a new one! The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS. As Fundraising Officer, you ll play a vital role in securing funding to help people with ME/ CFS. You can make a positive difference to thousands of people s lives. We are looking for someone who has experience of fundraising ideally in community or challenge event fundraising has excellent written and verbal skills with experience of building strong relationships Is an open and friendly person who takes pride in being a positive change in the world has excellent project management and time management skills has experience of delivering against targets has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance has used Raisers Edge or equivalent fundraising database has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies You will be responsible for: Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception. Developing our charity fundraising appeals Developing and promoting the challenge events portfolio. Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities. This position is home-based with occasional travel for fundraising events. Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate. A driving license isn t essential. Occasional evening and weekend work may be required for events. The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail. A background in fundraising is required, although this could be from intern or voluntary work. An understanding of ME/CFS is desirable. A bit more about the role Stewardship Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers. Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals. Nurturing our regular givers and looking for ways to grow our regular-giving donor base. Completing thanking processes efficiently for donations. Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested. Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement. Administration Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT. Optimising fundraising and donation opportunities at key charity events, researching and recording information. Supporting the Fundraising and Development Manager as and when needed. Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement. What happens next If you are interested in applying, send your CV and a covering letter via Charity Job Covering letters should be a maximum of one A4 side and give examples of: experience of fundraising building strong relationships project management skills delivering against targets using CRM databases Interviews with successful applicants will be held online. This post and final appointment are subject to satisfactory references and an enhanced DBS check. Good luck! Jim Morrison Fundraising and Development Manager The ME Association
Harris Hill Charity Recruitment Specialists
Head of Individual Giving
Harris Hill Charity Recruitment Specialists
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 03, 2025
Full time
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
ALZHEIMERS SOCIETY
Local Communities and Volunteering Officer (Southeast England)
ALZHEIMERS SOCIETY
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Oct 03, 2025
Full time
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
United Kingdom for UNHCR
Senior Officer Direct Marketing
United Kingdom for UNHCR
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

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