Arthur J. Gallagher & Co. (AJG)
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher. Overview Are you a seasoned professional with a passion for building strong client relationships and leading high performing teams? Do you have extensive experience in DB pensions administration or consultancy and a proven track record of delivering exceptional client service? If so, we have an exciting opportunity for you! We're looking for a Head of Client Relations to join our Pensions Administration business. In this pivotal role, you'll shape and lead our client relationship strategy, ensuring trustee boards, corporate clients, and advisers receive outstanding service, proactive communication, and strategic partnership. How you'll make an impact Lead Strategic Client Relationships: Position our business as a trusted partner to trustees and sponsoring employers, driving a client centric culture across our teams. Inspire and Develop a High Performing Team: Lead, coach, and develop a team of Client Executives, fostering a culture of proactive relationship management and continuous improvement. Engage with Clients and Stakeholders: Build strong, strategic relationships with trustee boards, governance committees, employers, and advisers, while acting as the senior escalation point for complex issues. Champion Governance and Risk Management: Ensure robust governance structures, compliance, and risk management across client accounts. Drive Commercial Success: Support contract renewals, fee reviews, and new business opportunities while monitoring financial performance and improving profitability. Lead Transformation and Innovation: Identify and drive improvements in client experience, digital engagement, and service transparency. About You To succeed in this role, you'll need: Extensive experience in pensions administration or consultancy with significant client facing responsibilities. Proven leadership experience managing client facing teams. Strong knowledge of DB and/or DC pensions legislation, scheme governance, and operational processes. Excellent communication, presentation, and negotiation skills. Commercial acumen, including fee structures, contract management, and profitability. The ability to build trust quickly and maintain long standing strategic relationships. Desirable PMI qualifications or equivalent pensions training. Experience in transformation, digital client engagement, or service redesign. Knowledge of industry developments such as dashboards, GMP equalisation, and de risking activity. Why Join Us? At Gallagher Benefit Services, we're committed to delivering tailored and comprehensive insurance and risk management solutions. We invest in our people's health, financial well being, and career growth, aligning with their goals to create a thriving workplace. If you're ready to take the next step in your career and make a real impact in the pensions administration space, we'd love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection - we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher. Overview Are you a seasoned professional with a passion for building strong client relationships and leading high performing teams? Do you have extensive experience in DB pensions administration or consultancy and a proven track record of delivering exceptional client service? If so, we have an exciting opportunity for you! We're looking for a Head of Client Relations to join our Pensions Administration business. In this pivotal role, you'll shape and lead our client relationship strategy, ensuring trustee boards, corporate clients, and advisers receive outstanding service, proactive communication, and strategic partnership. How you'll make an impact Lead Strategic Client Relationships: Position our business as a trusted partner to trustees and sponsoring employers, driving a client centric culture across our teams. Inspire and Develop a High Performing Team: Lead, coach, and develop a team of Client Executives, fostering a culture of proactive relationship management and continuous improvement. Engage with Clients and Stakeholders: Build strong, strategic relationships with trustee boards, governance committees, employers, and advisers, while acting as the senior escalation point for complex issues. Champion Governance and Risk Management: Ensure robust governance structures, compliance, and risk management across client accounts. Drive Commercial Success: Support contract renewals, fee reviews, and new business opportunities while monitoring financial performance and improving profitability. Lead Transformation and Innovation: Identify and drive improvements in client experience, digital engagement, and service transparency. About You To succeed in this role, you'll need: Extensive experience in pensions administration or consultancy with significant client facing responsibilities. Proven leadership experience managing client facing teams. Strong knowledge of DB and/or DC pensions legislation, scheme governance, and operational processes. Excellent communication, presentation, and negotiation skills. Commercial acumen, including fee structures, contract management, and profitability. The ability to build trust quickly and maintain long standing strategic relationships. Desirable PMI qualifications or equivalent pensions training. Experience in transformation, digital client engagement, or service redesign. Knowledge of industry developments such as dashboards, GMP equalisation, and de risking activity. Why Join Us? At Gallagher Benefit Services, we're committed to delivering tailored and comprehensive insurance and risk management solutions. We invest in our people's health, financial well being, and career growth, aligning with their goals to create a thriving workplace. If you're ready to take the next step in your career and make a real impact in the pensions administration space, we'd love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection - we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
University of the Built Environment
Reading, Oxfordshire
Enterprise Systems Delivery Manager Full time (35 hrs/wk), permanent Split place of work between Horizons (Reading, Berkshire) and Home, with up to 3 days a week working from home Salary circa £55,000 pa plus benefits We are seeking an Enterprise Systems Delivery Manager to join our busy and ever-growing Technology team. Primarily, you will manage the implementation, development, and ongoing improvements within enterprise systems/applications at the University, ensuring robust procedures are developed and adhered to. You will play an integral and hands-on role in enhancing the student and staff experience, contributing to digital transformation goals and increasing productivity, performance, and precision. Approximately 40-50% of this role includes continuous development of the University's SIS application, SITS e:Vision, so knowledge of this is preferable. Your accountabilities and responsibilities include: Lead, support, and develop a multi-disciplinary team of Systems Developers and SITS specialists Configure, customise and maintain enterprise systems (with a focus on SITS/e:Vision and associated modules and tools) Act as the technology service owner for key enterprise systems, ensuring reliability, performance, and excellent customer experience Our main requirements: Significant experience working with enterprise systems such as SITS/e:Vision, CRM, ERP, VLE integrations, or similar platforms Team leadership, supervision, or mentoring experience in a complex multi-stakeholder environment Strong understanding of enterprise system configuration principles and workflow design Strong experience in system testing, UAT management, and change control processes At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment Vacancy closes on Tuesday 05 May 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Enterprise Systems Delivery Manager Full time (35 hrs/wk), permanent Split place of work between Horizons (Reading, Berkshire) and Home, with up to 3 days a week working from home Salary circa £55,000 pa plus benefits We are seeking an Enterprise Systems Delivery Manager to join our busy and ever-growing Technology team. Primarily, you will manage the implementation, development, and ongoing improvements within enterprise systems/applications at the University, ensuring robust procedures are developed and adhered to. You will play an integral and hands-on role in enhancing the student and staff experience, contributing to digital transformation goals and increasing productivity, performance, and precision. Approximately 40-50% of this role includes continuous development of the University's SIS application, SITS e:Vision, so knowledge of this is preferable. Your accountabilities and responsibilities include: Lead, support, and develop a multi-disciplinary team of Systems Developers and SITS specialists Configure, customise and maintain enterprise systems (with a focus on SITS/e:Vision and associated modules and tools) Act as the technology service owner for key enterprise systems, ensuring reliability, performance, and excellent customer experience Our main requirements: Significant experience working with enterprise systems such as SITS/e:Vision, CRM, ERP, VLE integrations, or similar platforms Team leadership, supervision, or mentoring experience in a complex multi-stakeholder environment Strong understanding of enterprise system configuration principles and workflow design Strong experience in system testing, UAT management, and change control processes At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment Vacancy closes on Tuesday 05 May 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
