Job title:Head of Philanthropy Operations Salary:£65,000 - £72,000 dep on exp + benefits Location:London, NW1 (at least 3-4 days onsite) Job type:Permanent Hours:Full-time The role As The London Clinic approaches its centenary as a leading healthcare charity, we are entering a period of significant momentum, investment, and renewed focus on philanthropy as a core part of our organisational strategy click apply for full job details
Apr 17, 2026
Full time
Job title:Head of Philanthropy Operations Salary:£65,000 - £72,000 dep on exp + benefits Location:London, NW1 (at least 3-4 days onsite) Job type:Permanent Hours:Full-time The role As The London Clinic approaches its centenary as a leading healthcare charity, we are entering a period of significant momentum, investment, and renewed focus on philanthropy as a core part of our organisational strategy click apply for full job details
Senior Business Intelligence Manager Department: Supporter Operations Grade and Salary: £53,947 - £58,426 per annum, including London Weighting Allowance Job ID: 143945 About Us Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children s mental health initiatives between the university s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust. We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King s College London s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in. More on King s College London King s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King s College London s 200th anniversary in 2029 and sets out ambitious plans in five key areas: Educating the next generation of change-makers Challenging ideas and driving change through research Giving back to society through meaningful service Working with our local communities in London Fostering global citizens with an international perspective About the role Are you a curious, analytical problem solver who enjoys uncovering the real story in the data? If you re motivated by turning complexity into clarity and insight, this role could be an excellent fit. As Senior Business Intelligence Manager, you ll be the strategic analytical lead for Philanthropy & Alumni Engagement. You ll shape how we understand our fundraising pipeline, portfolio and performance; spotting trends, surfacing opportunities, and helping senior colleagues make smarter, faster decisions. Reporting to the Head of Prospect Development and Business Intelligence, you ll lead the design and delivery of advanced analytical work, from predictive models to interactive Power BI dashboards used across the organisation to support strategic decisions. We re looking for someone who knows how to think with data, not just crunch it, bringing sound judgement, proportionality and clarity to every analysis. You ll provide BI leadership across the function, managing the Prospect Insight Manager and setting the standard for technical excellence across the team. If you re motivated by big questions, thrive on solving complex analytical challenges, and enjoy turning data into compelling stories that influence strategy, this is a chance to make a real impact on King s fundraising ambitions. As a senior manager within the team, you will be an expert in data storytelling and visualization, providing the high-level insights necessary to drive decision-making and strategic growth. You will work closely with Prospect Research and Prospect Management colleagues, as well as fundraisers, both responding to strategic questions and proactively guiding them towards the insights that matter most. You will manage and develop the Prospect Insight Manager, ensuring technical excellence and the delivery of analytical products that support the department s most ambitious goals. This is a full-time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we re very happy for colleagues to be in more frequently if they so wish. About You To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria 1. Technical proficiency in SQL for data extraction and a formula language such as DAX for complex Power BI measures 2. Experience in data mining and predictive modelling (e.g., propensity scoring or likelihood analysis) 3. Ability to identify and interpret trends across pipeline, portfolio, pool, and performance to drive growth 4. Ability to create data visualisations that translate complex metrics into clear, compelling narratives for non technical audiences 5. A track record of taking broad business questions and designing the analytical projects needed to answer them 6. Experience managing and developing staff, ensuring high technical standards, sound judgement and effective delivery across analytical products 7. Ability to manage a varied BI workload, balancing long term strategic analysis with immediate insight needs across the department Desirable criteria 1. Experience within a higher education or complex nonprofit fundraising environment 2. Knowledge of fundraising CRM such as Microsoft Dynamics 3. Experience conducting quarterly or annual reviews to evaluate long term strategic trends Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information At King s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our How we Recruit pages. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. We offer the opportunity of an Ask Us Anything Teams call on Wednesday 29th April at 12pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others questions. This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. The first stage interview is likely to be held on w/c 11th May. The Core Values interview is likely to be held on w/c 18th May. Closing Date: 3rd May 2026
Apr 16, 2026
Full time
Senior Business Intelligence Manager Department: Supporter Operations Grade and Salary: £53,947 - £58,426 per annum, including London Weighting Allowance Job ID: 143945 About Us Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children s mental health initiatives between the university s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust. We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King s College London s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in. More on King s College London King s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King s College London s 200th anniversary in 2029 and sets out ambitious plans in five key areas: Educating the next generation of change-makers Challenging ideas and driving change through research Giving back to society through meaningful service Working with our local communities in London Fostering global citizens with an international perspective About the role Are you a curious, analytical problem solver who enjoys uncovering the real story in the data? If you re motivated by turning complexity into clarity and insight, this role could be an excellent fit. As Senior Business Intelligence Manager, you ll be the strategic analytical lead for Philanthropy & Alumni Engagement. You ll shape how we understand our fundraising pipeline, portfolio and performance; spotting trends, surfacing opportunities, and helping senior colleagues make smarter, faster decisions. Reporting to the Head of Prospect Development and Business Intelligence, you ll lead the design and delivery of advanced analytical work, from predictive models to interactive Power BI dashboards used across the organisation to support strategic decisions. We re looking for someone who knows how to think with data, not just crunch it, bringing sound judgement, proportionality and clarity to every analysis. You ll provide BI leadership across the function, managing the Prospect Insight Manager and setting the standard for technical excellence across the team. If you re motivated by big questions, thrive on solving complex analytical challenges, and enjoy turning data into compelling stories that influence strategy, this is a chance to make a real impact on King s fundraising ambitions. As a senior manager within the team, you will be an expert in data storytelling and visualization, providing the high-level insights necessary to drive decision-making and strategic growth. You will work closely with Prospect Research and Prospect Management colleagues, as well as fundraisers, both responding to strategic questions and proactively guiding them towards the insights that matter most. You will manage and develop the Prospect Insight Manager, ensuring technical excellence and the delivery of analytical products that support the department s most ambitious goals. This is a full-time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we re very happy for colleagues to be in more frequently if they so wish. About You To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria 1. Technical proficiency in SQL for data extraction and a formula language such as DAX for complex Power BI measures 2. Experience in data mining and predictive modelling (e.g., propensity scoring or likelihood analysis) 3. Ability to identify and interpret trends across pipeline, portfolio, pool, and performance to drive growth 4. Ability to create data visualisations that translate complex metrics into clear, compelling narratives for non technical audiences 5. A track record of taking broad business questions and designing the analytical projects needed to answer them 6. Experience managing and developing staff, ensuring high technical standards, sound judgement and effective delivery across analytical products 7. Ability to manage a varied BI workload, balancing long term strategic analysis with immediate insight needs across the department Desirable criteria 1. Experience within a higher education or complex nonprofit fundraising environment 2. Knowledge of fundraising CRM such as Microsoft Dynamics 3. Experience conducting quarterly or annual reviews to evaluate long term strategic trends Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information At King s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our How we Recruit pages. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. We offer the opportunity of an Ask Us Anything Teams call on Wednesday 29th April at 12pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others questions. This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. The first stage interview is likely to be held on w/c 11th May. The Core Values interview is likely to be held on w/c 18th May. Closing Date: 3rd May 2026
Contract Type: Full-time, Permanent Salary Band: £60,000, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: As soon as possible, as agreed with candidate The Opportunity As Head of Partnerships & Income Development you will own the development and delivery of the SMF's income generation strategy so that we can raise the funds and build the partnerships we need to meet our ambitions. Commercially minded and experienced at building and stewarding strong, mutually beneficial funder relationships, the successful candidate will be an inspiring leader who can empower their team to be creative, proactive and tenacious and leverage our networks of support to tap into new opportunities You will be passionate about providing access and opportunity for young people across the UK, capable of working at the very highest level, and excited by the personal professional growth this role and the organisation could offer you. You will be accountable for overseeing and developing our impressive portfolio of corporate funding relationships and partnerships, through which we deliver on our strategic priorities and generate most of our £3.2m income. You will also lead and develop our other income streams including trusts and foundations, earned income from the Social Mobility Employer Index, and philanthropy. As well as setting strategy and giving direction to the team, you'll enjoy managing some of our most significant partnerships yourself and building the foundations for diversifying our income. As a valued member of the senior management team, you will work closely with the board of trustees, Chief Executive and senior leadership colleagues to shape and deliver our strategy and business plan and develop our charity and our people. Key Responsibilities 1. Fundraising strategy and leadership: Set and implement a robust income generation strategy to enable the SMF to achieve its strategic ambitions, setting targets, monitoring and reporting on income performance and supporting accurate forecasts and projections Lead a culture of excellent fundraising and relationship management across the SMF and ensure the right resources, systems and skills are in place to support all staff that hold funding relationships Represent the SMF externally with funders, partners and other stakeholders, seeking opportunities to increase our network and build our influence and reputation as an effective charity partner Work with the Head of Finance and Operations to ensure strong processes to support income generation including income forecasts, budgets and partnership reports and records 2. Corporate Partnerships: Oversee the SMF's portfolio of corporate partnerships including strategic partnerships and partnerships focused on enabling and enhancing our student programmes Manage individual high value corporate partnerships and ensure excellent stewardship of all our corporate partnerships Oversee the development of compelling cases for support and a robust new business pipeline for corporate partnerships Oversee our corporate volunteering offer including employee volunteering with our student programmes and skilled volunteering/pro bono support 3. Business development: Oversee the delivery and development of the Social Mobility Employer Index Oversee the design and development of other products and services for employers through which the SMF can earn income and influence workplace social mobility 4. Trusts and foundations: Oversee the SMF's relationships with trusts and foundations, building a strong long-term funding pipeline Build and manage relationships with key trusts and foundations 5. Philanthropy and individual giving: Oversee the development of our supporter community and opportunities for individual giving and fundraising through challenge events Identify opportunities to build philanthropic relationships with individual donors and supporters 6. Leadership and management: Manage, motivate and develop the team, setting team and individual goals and evaluating performance, coaching and motivating staff and supporting professional development and staff wellbeing Lead across the organisation, fostering a collaborative and high performance culture and modelling the SMF's leadership behaviours Work with the CEO and the rest of the SMT to shape the SMF's strategic priorities, set the annual business plan, budget and key projects, and monitor delivery and performance Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Experience in managing a significant funding portfolio , stewarding and developing partnerships and ensuring effective account management Experience in securing funding , including scoping opportunities and prospects, setting targets and building a pipeline, and shaping proposals Confident in representing the SMF externally and engaging with senior stakeholders Able to motivate, develop and inspire a team and ensure that high standards of performance and behaviours are maintained Ability to develop and manage budgets and forecasts , team and individual income targets and monitor income performance Familiar with using a CRM as a tool for partnership and income development Ways of working: Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary Some travel to other offices and other locations will occasionally be expected. Please see full job description attached for more details. Benefits: 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59 on Tuesday 28th April 2026: 1) A recent work history, detailing: Job title Employer Dates of employment/Period in post 2) A cover letter detailing your skills and experience, with reference to the key responsibilities and person specification for the role (750 words max.) 3) Give an example of an important funding relationship you have secured or grown, and explain how you identified the opportunity, what you did, and what were the outcomes and benefits (800 words max.) Please note that generic applications and CV's will not be considered. If you have any questions about the role, please contact our HR team: Interviews: First round interviews will take place in May 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Apr 16, 2026
Full time
Contract Type: Full-time, Permanent Salary Band: £60,000, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: As soon as possible, as agreed with candidate The Opportunity As Head of Partnerships & Income Development you will own the development and delivery of the SMF's income generation strategy so that we can raise the funds and build the partnerships we need to meet our ambitions. Commercially minded and experienced at building and stewarding strong, mutually beneficial funder relationships, the successful candidate will be an inspiring leader who can empower their team to be creative, proactive and tenacious and leverage our networks of support to tap into new opportunities You will be passionate about providing access and opportunity for young people across the UK, capable of working at the very highest level, and excited by the personal professional growth this role and the organisation could offer you. You will be accountable for overseeing and developing our impressive portfolio of corporate funding relationships and partnerships, through which we deliver on our strategic priorities and generate most of our £3.2m income. You will also lead and develop our other income streams including trusts and foundations, earned income from the Social Mobility Employer Index, and philanthropy. As well as setting strategy and giving direction to the team, you'll enjoy managing some of our most significant partnerships yourself and building the foundations for diversifying our income. As a valued member of the senior management team, you will work closely with the board of trustees, Chief Executive and senior leadership colleagues to shape and deliver our strategy and business plan and develop our charity and our people. Key Responsibilities 1. Fundraising strategy and leadership: Set and implement a robust income generation strategy to enable the SMF to achieve its strategic ambitions, setting targets, monitoring and reporting on income performance and supporting accurate forecasts and projections Lead a culture of excellent fundraising and relationship management across the SMF and ensure the right resources, systems and skills are in place to support all staff that hold funding relationships Represent the SMF externally with funders, partners and other stakeholders, seeking opportunities to increase our network and build our influence and reputation as an effective charity partner Work with the Head of Finance and Operations to ensure strong processes to support income generation including income forecasts, budgets and partnership reports and records 2. Corporate Partnerships: Oversee the SMF's portfolio of corporate partnerships including strategic partnerships and partnerships focused on enabling and enhancing our student programmes Manage individual high value corporate partnerships and ensure excellent stewardship of all our corporate partnerships Oversee the development of compelling cases for support and a robust new business pipeline for corporate partnerships Oversee our corporate volunteering offer including employee volunteering with our student programmes and skilled volunteering/pro bono support 3. Business development: Oversee the delivery and development of the Social Mobility Employer Index Oversee the design and development of other products and services for employers through which the SMF can earn income and influence workplace social mobility 4. Trusts and foundations: Oversee the SMF's relationships with trusts and foundations, building a strong long-term funding pipeline Build and manage relationships with key trusts and foundations 5. Philanthropy and individual giving: Oversee the development of our supporter community and opportunities for individual giving and fundraising through challenge events Identify opportunities to build philanthropic relationships with individual donors and supporters 6. Leadership and management: Manage, motivate and develop the team, setting team and individual goals and evaluating performance, coaching and motivating staff and supporting professional development and staff wellbeing Lead across the organisation, fostering a collaborative and high performance culture and modelling the SMF's leadership behaviours Work with the CEO and the rest of the SMT to shape the SMF's strategic priorities, set the annual business plan, budget and key projects, and monitor delivery and performance Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Experience in managing a significant funding portfolio , stewarding and developing partnerships and ensuring effective account management Experience in securing funding , including scoping opportunities and prospects, setting targets and building a pipeline, and shaping proposals Confident in representing the SMF externally and engaging with senior stakeholders Able to motivate, develop and inspire a team and ensure that high standards of performance and behaviours are maintained Ability to develop and manage budgets and forecasts , team and individual income targets and monitor income performance Familiar with using a CRM as a tool for partnership and income development Ways of working: Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary Some travel to other offices and other locations will occasionally be expected. Please see full job description attached for more details. Benefits: 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59 on Tuesday 28th April 2026: 1) A recent work history, detailing: Job title Employer Dates of employment/Period in post 2) A cover letter detailing your skills and experience, with reference to the key responsibilities and person specification for the role (750 words max.) 3) Give an example of an important funding relationship you have secured or grown, and explain how you identified the opportunity, what you did, and what were the outcomes and benefits (800 words max.) Please note that generic applications and CV's will not be considered. If you have any questions about the role, please contact our HR team: Interviews: First round interviews will take place in May 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Chisenhale Gallery is seeking a Head of Philanthropy to join our team at a moment of real change and ambition. Since the appointment of our new Director in 2025, we have been evolving at pace: audiences have grown by 35%, individual giving has risen by 64%, and trust and foundation income has increased by 78%, reflecting a new strategy and a programme that is bold, innovative, and delivering real impact. This is a new post, created to drive forward a renewed approach to philanthropy that is underpinning this strategy. In this senior leadership role, you will work closely with the Director to build, expand, and embed a growing culture of philanthropy. You will oversee all areas of fundraising, co-designing and delivering the corporate and individual giving strategy, with responsibility for securing donors and nurturing existing supporters, embedding meaningful engagement across the gallery's programmes and initiatives. With only 15% of income coming from statutory funders, you will play a critical role in enabling the gallery to commission and present work by influential young voices shaping new discourse in contemporary art. As head of the development department, you will provide exceptional strategic and operational leadership, managing the fundraising team, including line management of staff and contracting specialist freelancers as required. You will ensure effective delivery across all fundraising areas, with robust systems, processes, and reporting in place to support both day-to-day operations and long-term strategic goals. We are looking for an ambitious and strategic fundraiser with a proven track record of securing donations, outstanding relationship-building skills, demonstrable management experience, and a passion for contemporary art. You will join a key institution at a transformative moment, and shape a high-performing philanthropic programme while contributing meaningfully to a gallery that has long been authoritative, influential, and at the forefront of UK and international contemporary art. Overview The Head of Philanthropy is a senior leadership role and head of department, acting as a key partner to the Director in devising and delivering Chisenhale's fundraising strategy. The role provides leadership of the development team and oversight of all fundraising activity, while maintaining a central focus securing income through individual and corporate philanthropy. In close partnership with the Director, the Head of Philanthropy oversees all fundraising activity, co-developing and delivering the individual giving and corporate income strategy. The post-holder will apply strategic, entrepreneurial thinking to grow income, broaden the supporter base, and strengthen the organisation's philanthropic culture. They are directly responsible for identifying, cultivating, and securing donations, while nurturing relationships with existing supporters to ensure a thriving philanthropic programme. This includes fostering engagement and a strong sense of community among supporters through a heavily event-led programme that brings donors together and reinforces their connection to the organisation. In leading the development department, the Head of Philanthropy holds line management responsibility for development staff and identifies and contracts specialist freelancers as required, ensuring effective delivery across all fundraising areas. They maintain full oversight of fundraising operations, implementing robust systems, processes, and reporting, and managing the Development Coordinator to delegate administrative, database, and financial tracking responsibilities while ensuring accuracy and accountability. They also ensure that all fundraising activity aligns with organisational priorities, monitors performance and impact, and drives innovation and continuous improvement within the team. The Head of Philanthropy works closely with the Director to support and maximise the impact of fundraising committees, including the Chisenhale Council and other donor networks. The post-holder fosters a collaborative and engaged culture, ensuring these groups are effectively managed and contribute meaningfully to fundraising outcomes. This is a senior role suited to an ambitious, strategic fundraiser with deep roots in the UK contemporary art world, proven experience securing donations, a strong, established network of individual supporters, and outstanding relationship-building skills, committed to fostering a culture of individual philanthropy that sustains innovative artistic practice. Key tasks and responsibilities Individual giving Responsible for designing and implementing a high achieving individual giving strategy in close collaboration with the Director, contributing creative and strategic ideas that will grow support across all tiers, as well as through one-off and major gifts. Responsible for bringing creative, innovative, and entrepreneurial ideas to shape an event-based donor engagement strategy, supporting the Director in developing and expanding donor activities that are meaningful, artist-centred, and memorable. Responsible for identifying, cultivating, and securing donations from new individuals, taking a proactive approach to engaging prospective supporters through meetings, attending events, and drafting tailored communications to secure private support. Responsible for bringing an established personal network within the UK and international contemporary art world and philanthropic community, proactively leveraging meaningful relationships to identify, cultivate, and secure significant new sources of private support. Supports the Director in maintaining and further deepening relationships with existing donors, bringing outstanding relationship-building skills to steward support and ensuring an engaging, dynamic, and inclusive donor culture within the organisation. Responsible for developing and delivering a communications strategy, creating meaningful and engaging content that aligns with the organisation's brand and strengthens relationships with donors, under the supervision of the Director. Responsible for the execution of the annual donor events calendar, ensuring optimal timing of engagement opportunities are aligned with key artworld events, consistently delivering high-quality events that strengthen donor support. Responsible for ensuring that marketing and communications materials produced by the Development Coordinator reflect and advance the communications strategy, shaping and reviewing all materials prior to presentation to the Director. Acts as an ambassador for Chisenhale Gallery, amplifying our artists' ideas and the organisation's strategic vision through meaningful interactions with donors and sector stakeholders, building relationships that secure support and long-term engagement. Responsible for identifying, cultivating and securing in-kind sponsorship from brands and partners to support a varied, engaging annual programme of donor events, ensuring contributions enhance the quality and overall impact of engagement activities. Manages the Development Coordinator in the operational delivery of supporters' events, ensuring targets are met and that all events provide high quality artist-centred experiences that strengthen donor relationships and engagement. Ensures oversight of donor due diligence, including ethical vetting processes and compliance with the organisation's Ethical Fundraising Policy. Corporate income Responsible for developing a corporate philanthropy strategy in close collaboration with the Director, identifying and pursuing opportunities with brands whose values, ethics and positioning are aligned with Chisenhale Gallery's artistic policy and strategy. Responsible for proactively cultivating and securing new corporate partners, ensuring relationships are meaningful and that partnerships support strategic fundraising objectives. Responsible for identifying and securing significant in-kind donations from corporate partners, including hospitality, production services, materials, print, and other contributions that directly reduce operational costs and enhance the quality of exhibitions and events. Develops compelling, tailored partnership proposals that articulate Chisenhale's cultural authority and audience reach, communicating the value of association with an institution at the forefront of international contemporary art to prospective corporate supporters. Responsible for cultivating and stewarding relationships with corporate partners across the duration of agreements, ensuring that sponsors receive meaningful engagement with the gallery's programme and artists, and that partnerships are renewed and deepened over time. Oversees the Development Coordinator performing due diligence checks, assessing reputational risk and alignment with the gallery's values and Ethical Fundraising Policy, and presenting recommendations to the Director for approval prior to formal agreements. Oversees the Development Coordinator reporting on corporate income and in-kind contributions against targets, maintaining accurate records in the CRM and providing clear analysis to the Director to inform budgeting and forward planning. Management and departmental leadership Responsible for the day-to-day management of the fundraising department, leading the delivery of the organisation's fundraising strategy in close dialogue with the Director, ensuring alignment with wider organisational priorities and long-term sustainability. Accountable for the performance of all fundraising channels . click apply for full job details
Apr 16, 2026
Full time
Chisenhale Gallery is seeking a Head of Philanthropy to join our team at a moment of real change and ambition. Since the appointment of our new Director in 2025, we have been evolving at pace: audiences have grown by 35%, individual giving has risen by 64%, and trust and foundation income has increased by 78%, reflecting a new strategy and a programme that is bold, innovative, and delivering real impact. This is a new post, created to drive forward a renewed approach to philanthropy that is underpinning this strategy. In this senior leadership role, you will work closely with the Director to build, expand, and embed a growing culture of philanthropy. You will oversee all areas of fundraising, co-designing and delivering the corporate and individual giving strategy, with responsibility for securing donors and nurturing existing supporters, embedding meaningful engagement across the gallery's programmes and initiatives. With only 15% of income coming from statutory funders, you will play a critical role in enabling the gallery to commission and present work by influential young voices shaping new discourse in contemporary art. As head of the development department, you will provide exceptional strategic and operational leadership, managing the fundraising team, including line management of staff and contracting specialist freelancers as required. You will ensure effective delivery across all fundraising areas, with robust systems, processes, and reporting in place to support both day-to-day operations and long-term strategic goals. We are looking for an ambitious and strategic fundraiser with a proven track record of securing donations, outstanding relationship-building skills, demonstrable management experience, and a passion for contemporary art. You will join a key institution at a transformative moment, and shape a high-performing philanthropic programme while contributing meaningfully to a gallery that has long been authoritative, influential, and at the forefront of UK and international contemporary art. Overview The Head of Philanthropy is a senior leadership role and head of department, acting as a key partner to the Director in devising and delivering Chisenhale's fundraising strategy. The role provides leadership of the development team and oversight of all fundraising activity, while maintaining a central focus securing income through individual and corporate philanthropy. In close partnership with the Director, the Head of Philanthropy oversees all fundraising activity, co-developing and delivering the individual giving and corporate income strategy. The post-holder will apply strategic, entrepreneurial thinking to grow income, broaden the supporter base, and strengthen the organisation's philanthropic culture. They are directly responsible for identifying, cultivating, and securing donations, while nurturing relationships with existing supporters to ensure a thriving philanthropic programme. This includes fostering engagement and a strong sense of community among supporters through a heavily event-led programme that brings donors together and reinforces their connection to the organisation. In leading the development department, the Head of Philanthropy holds line management responsibility for development staff and identifies and contracts specialist freelancers as required, ensuring effective delivery across all fundraising areas. They maintain full oversight of fundraising operations, implementing robust systems, processes, and reporting, and managing the Development Coordinator to delegate administrative, database, and financial tracking responsibilities while ensuring accuracy and accountability. They also ensure that all fundraising activity aligns with organisational priorities, monitors performance and impact, and drives innovation and continuous improvement within the team. The Head of Philanthropy works closely with the Director to support and maximise the impact of fundraising committees, including the Chisenhale Council and other donor networks. The post-holder fosters a collaborative and engaged culture, ensuring these groups are effectively managed and contribute meaningfully to fundraising outcomes. This is a senior role suited to an ambitious, strategic fundraiser with deep roots in the UK contemporary art world, proven experience securing donations, a strong, established network of individual supporters, and outstanding relationship-building skills, committed to fostering a culture of individual philanthropy that sustains innovative artistic practice. Key tasks and responsibilities Individual giving Responsible for designing and implementing a high achieving individual giving strategy in close collaboration with the Director, contributing creative and strategic ideas that will grow support across all tiers, as well as through one-off and major gifts. Responsible for bringing creative, innovative, and entrepreneurial ideas to shape an event-based donor engagement strategy, supporting the Director in developing and expanding donor activities that are meaningful, artist-centred, and memorable. Responsible for identifying, cultivating, and securing donations from new individuals, taking a proactive approach to engaging prospective supporters through meetings, attending events, and drafting tailored communications to secure private support. Responsible for bringing an established personal network within the UK and international contemporary art world and philanthropic community, proactively leveraging meaningful relationships to identify, cultivate, and secure significant new sources of private support. Supports the Director in maintaining and further deepening relationships with existing donors, bringing outstanding relationship-building skills to steward support and ensuring an engaging, dynamic, and inclusive donor culture within the organisation. Responsible for developing and delivering a communications strategy, creating meaningful and engaging content that aligns with the organisation's brand and strengthens relationships with donors, under the supervision of the Director. Responsible for the execution of the annual donor events calendar, ensuring optimal timing of engagement opportunities are aligned with key artworld events, consistently delivering high-quality events that strengthen donor support. Responsible for ensuring that marketing and communications materials produced by the Development Coordinator reflect and advance the communications strategy, shaping and reviewing all materials prior to presentation to the Director. Acts as an ambassador for Chisenhale Gallery, amplifying our artists' ideas and the organisation's strategic vision through meaningful interactions with donors and sector stakeholders, building relationships that secure support and long-term engagement. Responsible for identifying, cultivating and securing in-kind sponsorship from brands and partners to support a varied, engaging annual programme of donor events, ensuring contributions enhance the quality and overall impact of engagement activities. Manages the Development Coordinator in the operational delivery of supporters' events, ensuring targets are met and that all events provide high quality artist-centred experiences that strengthen donor relationships and engagement. Ensures oversight of donor due diligence, including ethical vetting processes and compliance with the organisation's Ethical Fundraising Policy. Corporate income Responsible for developing a corporate philanthropy strategy in close collaboration with the Director, identifying and pursuing opportunities with brands whose values, ethics and positioning are aligned with Chisenhale Gallery's artistic policy and strategy. Responsible for proactively cultivating and securing new corporate partners, ensuring relationships are meaningful and that partnerships support strategic fundraising objectives. Responsible for identifying and securing significant in-kind donations from corporate partners, including hospitality, production services, materials, print, and other contributions that directly reduce operational costs and enhance the quality of exhibitions and events. Develops compelling, tailored partnership proposals that articulate Chisenhale's cultural authority and audience reach, communicating the value of association with an institution at the forefront of international contemporary art to prospective corporate supporters. Responsible for cultivating and stewarding relationships with corporate partners across the duration of agreements, ensuring that sponsors receive meaningful engagement with the gallery's programme and artists, and that partnerships are renewed and deepened over time. Oversees the Development Coordinator performing due diligence checks, assessing reputational risk and alignment with the gallery's values and Ethical Fundraising Policy, and presenting recommendations to the Director for approval prior to formal agreements. Oversees the Development Coordinator reporting on corporate income and in-kind contributions against targets, maintaining accurate records in the CRM and providing clear analysis to the Director to inform budgeting and forward planning. Management and departmental leadership Responsible for the day-to-day management of the fundraising department, leading the delivery of the organisation's fundraising strategy in close dialogue with the Director, ensuring alignment with wider organisational priorities and long-term sustainability. Accountable for the performance of all fundraising channels . click apply for full job details
Join our team and help deliver real-world change We stand at a defining moment. Climate change, inequity, and health challenges demand action. This isn't the first time Manchester has risen to the moment, and now we are ready to do it again. At the end of 2025 we launched our first ever fundraising and volunteering campaign, " Challenge Accepted". We're uniting alumni, donors, staff, students and civic, industry and community partners to tackle the world's toughest challenges and transform lives locally and globally. We are building an exceptional team of people to champion bold thinking that is rooted in impact. Will you accept the challenge? Manchester individuals are recognised for embracing shared values such as integrity, courage, ambition, and collaboration. Our community is strengthened by a pioneering outlook and a collective determination to drive positive change. We welcome people of all backgrounds who demonstrate resilience, optimism, and a genuine commitment to fostering a healthier, fairer, and more sustainable world. If you share these qualities, we warmly encourage you to get in touch with us. This is a fixed term position for 3 years. Details of the Role Reporting to the Head of Principal Gifts, the Philanthropy Manager (Principal Gifts) will operate at the higher end of donor cultivation, solicitation and stewardship to secure significant support (six and seven figure gifts) in support of the University's key priorities. As an exceptional fundraiser, you will be responsible for managing a portfolio of relationships with alumni and significant philanthropists, to secure gifts for bold, impactful projects and programmes across the University. You will proactively build the pipeline, demonstrating a creative approach to reach potential new donors in the UK and globally. We seek individuals with success in securing significant philanthropic gifts in the Higher Education, Voluntary or Cultural Sector or proven transferable skills. You will have experience of working within a team whilst working towards personal targets. We are looking for enthusiastic individuals who are results orientated, persuasive and have exceptional negotiation skills. Fundraising at The University of Manchester As a member of the University's fundraising team, you'll have access to a robust support structure that enables you to do your very best work. This includes regular training and development opportunities; access to detailed reports, data, and management information to guide and inform your fundraising; an expert team of Operations and Prospect Research colleagues supporting your work; and the full engagement of senior University leadership. As part of an experienced and supportive network of fundraisers, you'll have plenty of opportunities to collaborate and share best practice. You'll also have access to a whole host of learning and development opportunities to help you develop core skills like personal effectiveness, leadership, and management. Manchester Mindset Our approach to fundraising is driven by our values of being collaborative, bold and ambitious - and approaching our work with integrity. These values underpin the Manchester Mindset: our framework for fundraising success, authored by and for our fundraising team. As an equal opportunity employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area. What you will get in return: Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working - you can find out more here Hybrid working arrangements may be considered. Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to Any CV's submitted by a recruitment agency will be considered a gift. Enquiries about the vacancy, shortlisting and interviews: Name: Ailsa Delaney Email: General enquiries: Email: Technical support: This vacancy will close for applications at midnight on the closing date.
Apr 15, 2026
Full time
Join our team and help deliver real-world change We stand at a defining moment. Climate change, inequity, and health challenges demand action. This isn't the first time Manchester has risen to the moment, and now we are ready to do it again. At the end of 2025 we launched our first ever fundraising and volunteering campaign, " Challenge Accepted". We're uniting alumni, donors, staff, students and civic, industry and community partners to tackle the world's toughest challenges and transform lives locally and globally. We are building an exceptional team of people to champion bold thinking that is rooted in impact. Will you accept the challenge? Manchester individuals are recognised for embracing shared values such as integrity, courage, ambition, and collaboration. Our community is strengthened by a pioneering outlook and a collective determination to drive positive change. We welcome people of all backgrounds who demonstrate resilience, optimism, and a genuine commitment to fostering a healthier, fairer, and more sustainable world. If you share these qualities, we warmly encourage you to get in touch with us. This is a fixed term position for 3 years. Details of the Role Reporting to the Head of Principal Gifts, the Philanthropy Manager (Principal Gifts) will operate at the higher end of donor cultivation, solicitation and stewardship to secure significant support (six and seven figure gifts) in support of the University's key priorities. As an exceptional fundraiser, you will be responsible for managing a portfolio of relationships with alumni and significant philanthropists, to secure gifts for bold, impactful projects and programmes across the University. You will proactively build the pipeline, demonstrating a creative approach to reach potential new donors in the UK and globally. We seek individuals with success in securing significant philanthropic gifts in the Higher Education, Voluntary or Cultural Sector or proven transferable skills. You will have experience of working within a team whilst working towards personal targets. We are looking for enthusiastic individuals who are results orientated, persuasive and have exceptional negotiation skills. Fundraising at The University of Manchester As a member of the University's fundraising team, you'll have access to a robust support structure that enables you to do your very best work. This includes regular training and development opportunities; access to detailed reports, data, and management information to guide and inform your fundraising; an expert team of Operations and Prospect Research colleagues supporting your work; and the full engagement of senior University leadership. As part of an experienced and supportive network of fundraisers, you'll have plenty of opportunities to collaborate and share best practice. You'll also have access to a whole host of learning and development opportunities to help you develop core skills like personal effectiveness, leadership, and management. Manchester Mindset Our approach to fundraising is driven by our values of being collaborative, bold and ambitious - and approaching our work with integrity. These values underpin the Manchester Mindset: our framework for fundraising success, authored by and for our fundraising team. As an equal opportunity employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area. What you will get in return: Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working - you can find out more here Hybrid working arrangements may be considered. Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to Any CV's submitted by a recruitment agency will be considered a gift. Enquiries about the vacancy, shortlisting and interviews: Name: Ailsa Delaney Email: General enquiries: Email: Technical support: This vacancy will close for applications at midnight on the closing date.
Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders. Role Purpose To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience. Key responsibilities Strategy and planning • Develop and deliver a -month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee. • Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions. • Produce compelling cases for support and pitch materials tailored to different audiences. Corporate partnerships and sponsorship • Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible). • Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship. • Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations. Philanthropy, major donors and relationship fundraising • Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship. • Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals). • Coordinate CEO and trustee involvement in high-value relationships where appropriate. Trusts, foundations and grant fundraising • Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications. • Coordinate impact evidence and data collection across SFC to strengthen applications and reporting. • Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders. • Ensure timely and high-quality funder reporting and relationship management. Performance management, systems and compliance • Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board. • Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality. • Ensure fundraising activity aligns with relevant fundraising standards and ethical practice. Leadership and organisational contribution • Senior Leadership Team member: contribute to organisational planning, budgeting and risk management. • Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements. • Coach and support colleagues and volunteers who contribute to income generation activity. • Other tasks as relevant / determined by the CEO.
Apr 07, 2026
Full time
Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders. Role Purpose To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience. Key responsibilities Strategy and planning • Develop and deliver a -month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee. • Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions. • Produce compelling cases for support and pitch materials tailored to different audiences. Corporate partnerships and sponsorship • Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible). • Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship. • Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations. Philanthropy, major donors and relationship fundraising • Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship. • Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals). • Coordinate CEO and trustee involvement in high-value relationships where appropriate. Trusts, foundations and grant fundraising • Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications. • Coordinate impact evidence and data collection across SFC to strengthen applications and reporting. • Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders. • Ensure timely and high-quality funder reporting and relationship management. Performance management, systems and compliance • Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board. • Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality. • Ensure fundraising activity aligns with relevant fundraising standards and ethical practice. Leadership and organisational contribution • Senior Leadership Team member: contribute to organisational planning, budgeting and risk management. • Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements. • Coach and support colleagues and volunteers who contribute to income generation activity. • Other tasks as relevant / determined by the CEO.
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Oct 06, 2025
Full time
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Projects Administrative and Events Assistant Location: Remote with flexible working arrangements. You will be expected to attend monthly team meetings in Bristol (with paid travel and subsistence). Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Screening calls/Interviews: Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role. First interviews: w/c 3rd Nov Start Date : ASAP About: The Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. The Opportunity This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. We are expanding our operational team and so we are looking for a Projects Administrative and Events Assistant. This is an entry level post. This hands-on role would suit a responsive, dependable implementer who is willing to step up when something is needed and determined to see things through, even if problems surface. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. Our team works remotely, but there are also opportunities to co-work (depending on location). You ll be encouraged and supported to grow and develop your administrative and events skills and expertise within this role. Responsibilities Working closely with the Warm Welcome Operations Director and wider team your primary responsibility will be to provide administrative and event support to our team, taking ownership of specific tasks as required, including; Administration support: Monitoring email inboxes, responding to and fielding enquiries as appropriate Taking meeting minutes Collecting and entering data for various spreadsheets and documents efficiently Maintaining and updating information on our CRM tool Ensuring project documents are responsibly and securely stored and updated on the GDrive Chairing internal meetings Administrating a small grants programme to spaces Communication support: Supporting with communications e.g. storygathering at events or space visits and managing the story/ photo archives Creating presentations for meetings and events Liaising with stakeholders and funders in a timely manner as required Event support: Organising meetings/events, including booking venues, creating invites, monitoring responses, recording and managing the technical aspects of online events, sending out feedback forms etc. Ensuring the smooth running of in person events Teamworking: Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows Other responsibilities commensurate with the post. Person specification We are looking for candidates with the following skills and experience: Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence Quick and willing to respond to the needs of others by pitching in and helping with tasks Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools Able to relate well to a range of stakeholders from a variety of backgrounds Highly organised and details-focussed Confident to take the initiative and solve problems pro-actively Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities Willing to work flexibly, which may occasionally require working out of normal working hours Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location) Have the right to work in the UK Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Project Administrative and Events Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, see our website and social media platforms. To apply, please send us a CV and a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, by Sunday 19th October 2025 . Please use Application for Projects Administrative and Events Assistant role in the email subject line.
Oct 06, 2025
Full time
Projects Administrative and Events Assistant Location: Remote with flexible working arrangements. You will be expected to attend monthly team meetings in Bristol (with paid travel and subsistence). Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Screening calls/Interviews: Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role. First interviews: w/c 3rd Nov Start Date : ASAP About: The Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. The Opportunity This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. We are expanding our operational team and so we are looking for a Projects Administrative and Events Assistant. This is an entry level post. This hands-on role would suit a responsive, dependable implementer who is willing to step up when something is needed and determined to see things through, even if problems surface. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. Our team works remotely, but there are also opportunities to co-work (depending on location). You ll be encouraged and supported to grow and develop your administrative and events skills and expertise within this role. Responsibilities Working closely with the Warm Welcome Operations Director and wider team your primary responsibility will be to provide administrative and event support to our team, taking ownership of specific tasks as required, including; Administration support: Monitoring email inboxes, responding to and fielding enquiries as appropriate Taking meeting minutes Collecting and entering data for various spreadsheets and documents efficiently Maintaining and updating information on our CRM tool Ensuring project documents are responsibly and securely stored and updated on the GDrive Chairing internal meetings Administrating a small grants programme to spaces Communication support: Supporting with communications e.g. storygathering at events or space visits and managing the story/ photo archives Creating presentations for meetings and events Liaising with stakeholders and funders in a timely manner as required Event support: Organising meetings/events, including booking venues, creating invites, monitoring responses, recording and managing the technical aspects of online events, sending out feedback forms etc. Ensuring the smooth running of in person events Teamworking: Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows Other responsibilities commensurate with the post. Person specification We are looking for candidates with the following skills and experience: Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence Quick and willing to respond to the needs of others by pitching in and helping with tasks Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools Able to relate well to a range of stakeholders from a variety of backgrounds Highly organised and details-focussed Confident to take the initiative and solve problems pro-actively Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities Willing to work flexibly, which may occasionally require working out of normal working hours Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location) Have the right to work in the UK Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Project Administrative and Events Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, see our website and social media platforms. To apply, please send us a CV and a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, by Sunday 19th October 2025 . Please use Application for Projects Administrative and Events Assistant role in the email subject line.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
