About the role Sytner Oldbury is currently recruiting for a Retail Manager to join their growing team. As a Sytner Retail Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Retail Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Recognition of Long Service every 5 years Discounted Car Schemes Career Development One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 21, 2026
Full time
About the role Sytner Oldbury is currently recruiting for a Retail Manager to join their growing team. As a Sytner Retail Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Retail Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Recognition of Long Service every 5 years Discounted Car Schemes Career Development One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford. Benefits for the Hire Desk Controller: Salary £28-34k basic depending on experience Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidays Option to buy an additional 5 days leave Free on-site Parking! Company health benefit scheme Pension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationships General Administration - Keeping the system updated The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role!
Apr 21, 2026
Full time
Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford. Benefits for the Hire Desk Controller: Salary £28-34k basic depending on experience Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidays Option to buy an additional 5 days leave Free on-site Parking! Company health benefit scheme Pension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationships General Administration - Keeping the system updated The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role!
About the role Sytner BMW Leicester has a rare opportunity available for motivated and driven Aftersales Manager. As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 21, 2026
Full time
About the role Sytner BMW Leicester has a rare opportunity available for motivated and driven Aftersales Manager. As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Our client, an international engineering organisation based in Barnsley, is now looking to recruit a Sales Office Administrator to start ASAP The successful candidate MUST have a strong background within Sales Administration or Sales Co-ordination and be experienced in customer relations/service over the telephone, have drive and ambition, and be able to build a strong rapport with clients Main Functions o To work as part of the Sales Team in implementing the Company Strategic Plan. o To provide excellent customer service to our customer base. o To meet and exceed the department objectives set and agreed by the Line Manager Responsible for: o Processing Sales Orders including Export orders accurately, within set deadlines and in line with ISO9000. o Receiving and responding accordingly to orders, enquiries and queries by phone, e-mail for UK sales. o Supporting customer requirements for information, prices, technical advice, queries, etc o Liaising with production, purchasing and accounts teams in connection with stock levels, production capacity and customer billing requirements so as to satisfy customer requirements. o Answering incoming calls and dealing with them in the appropriate manner o Reception duties answering the door, incoming calls and directing them to the appropriate department o Filing and archiving all paperwork in an organised and logical way o Resolving credit/invoice queries for your customer base and liaising with the appropriate Managers if required o Posting invoices o Be pro-active in identifying possibilities for new accounts, new products etc dependant upon the customer requirements o Make pro-active calls to current and potential customers
Apr 21, 2026
Full time
Our client, an international engineering organisation based in Barnsley, is now looking to recruit a Sales Office Administrator to start ASAP The successful candidate MUST have a strong background within Sales Administration or Sales Co-ordination and be experienced in customer relations/service over the telephone, have drive and ambition, and be able to build a strong rapport with clients Main Functions o To work as part of the Sales Team in implementing the Company Strategic Plan. o To provide excellent customer service to our customer base. o To meet and exceed the department objectives set and agreed by the Line Manager Responsible for: o Processing Sales Orders including Export orders accurately, within set deadlines and in line with ISO9000. o Receiving and responding accordingly to orders, enquiries and queries by phone, e-mail for UK sales. o Supporting customer requirements for information, prices, technical advice, queries, etc o Liaising with production, purchasing and accounts teams in connection with stock levels, production capacity and customer billing requirements so as to satisfy customer requirements. o Answering incoming calls and dealing with them in the appropriate manner o Reception duties answering the door, incoming calls and directing them to the appropriate department o Filing and archiving all paperwork in an organised and logical way o Resolving credit/invoice queries for your customer base and liaising with the appropriate Managers if required o Posting invoices o Be pro-active in identifying possibilities for new accounts, new products etc dependant upon the customer requirements o Make pro-active calls to current and potential customers
About the role Sytner Solihull is currently recruiting for a Retail Manager to join their growing team. As a Sytner Retail Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Retail Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 21, 2026
Full time
About the role Sytner Solihull is currently recruiting for a Retail Manager to join their growing team. As a Sytner Retail Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Retail Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Head of Sales Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales. Job Purpose To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development. Key Responsibilities Develop and implement a comprehensive business plan to maximise market share across South Wales. Identify opportunities for organic growth and lead the successful launch of new branches. Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation. Audit underperforming branches, diagnose issues, and implement corrective actions. Establish and maintain robust KPI frameworks to drive accountability and performance. Support the development and delivery of team targets and incentive structures. Oversee the full employee lifecycle, including recruitment, coaching, and performance management. Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates. Manage sales budgets to ensure efficient and cost-effective branch operations. Report to the Senior Leadership Team on forecasts, market risks, and emerging trends. Review and communicate bonus performance and earnings clearly and effectively. Continuously assess and improve existing processes to enhance operational efficiency. Introduce new systems and services, including the use of AI, to drive organisational performance. Attend and contribute to management meetings. Represent the business at networking and business development events, including those outside core hours where required. Manage relationships and contracts with suppliers and partners. Maintain the highest standards of customer service across all branches. Handle escalated sales complaints professionally and effectively. Oversee AML compliance at a senior level, ensuring audits and training are completed. Undertake general office management duties as required. Hours Monday to Friday (phone number removed)pm For further details and a confidential chat, please call Neil on (phone number removed). (NLR is acting as an Employment Agency on behalf of its Client)
Apr 21, 2026
Full time
Head of Sales Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales. Job Purpose To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development. Key Responsibilities Develop and implement a comprehensive business plan to maximise market share across South Wales. Identify opportunities for organic growth and lead the successful launch of new branches. Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation. Audit underperforming branches, diagnose issues, and implement corrective actions. Establish and maintain robust KPI frameworks to drive accountability and performance. Support the development and delivery of team targets and incentive structures. Oversee the full employee lifecycle, including recruitment, coaching, and performance management. Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates. Manage sales budgets to ensure efficient and cost-effective branch operations. Report to the Senior Leadership Team on forecasts, market risks, and emerging trends. Review and communicate bonus performance and earnings clearly and effectively. Continuously assess and improve existing processes to enhance operational efficiency. Introduce new systems and services, including the use of AI, to drive organisational performance. Attend and contribute to management meetings. Represent the business at networking and business development events, including those outside core hours where required. Manage relationships and contracts with suppliers and partners. Maintain the highest standards of customer service across all branches. Handle escalated sales complaints professionally and effectively. Oversee AML compliance at a senior level, ensuring audits and training are completed. Undertake general office management duties as required. Hours Monday to Friday (phone number removed)pm For further details and a confidential chat, please call Neil on (phone number removed). (NLR is acting as an Employment Agency on behalf of its Client)
Job Title: Area Sales Manager Location: Bristol and Surrounding Areas Salary: 42,000 + Company Car + Bonus Scheme + Private Medical Care About the Role Our client is seeking a driven and results-oriented Area Sales Manager to join our growing manufacturing business, covering Bristol and the surrounding region. This is a fantastic opportunity for a commercially minded sales professional to take ownership of a well-established territory, build strong customer relationships, and drive revenue growth. Key Responsibilities Manage and develop a portfolio of existing customers across the region Identify and secure new business opportunities within the manufacturing and industrial sectors Deliver against sales targets and KPIs, contributing to overall company growth Conduct regular client visits, presentations, and product demonstrations Build long-term relationships with key stakeholders and decision-makers Monitor market trends, competitor activity, and customer needs Collaborate with internal teams including production, logistics, and customer service Maintain accurate records of sales activity using CRM systems About You Proven experience in a field-based sales role, ideally within manufacturing or industrial sectors Strong track record of meeting or exceeding sales targets Excellent communication, negotiation, and relationship-building skills Self-motivated, organised, and able to manage your own territory effectively Full UK driving licence Comfortable working independently and as part of a wider team What We Offer Competitive salary of 42,000 Company car Attractive bonus scheme Private medical care Ongoing training and career development opportunities Supportive and collaborative working environment
Apr 21, 2026
Full time
Job Title: Area Sales Manager Location: Bristol and Surrounding Areas Salary: 42,000 + Company Car + Bonus Scheme + Private Medical Care About the Role Our client is seeking a driven and results-oriented Area Sales Manager to join our growing manufacturing business, covering Bristol and the surrounding region. This is a fantastic opportunity for a commercially minded sales professional to take ownership of a well-established territory, build strong customer relationships, and drive revenue growth. Key Responsibilities Manage and develop a portfolio of existing customers across the region Identify and secure new business opportunities within the manufacturing and industrial sectors Deliver against sales targets and KPIs, contributing to overall company growth Conduct regular client visits, presentations, and product demonstrations Build long-term relationships with key stakeholders and decision-makers Monitor market trends, competitor activity, and customer needs Collaborate with internal teams including production, logistics, and customer service Maintain accurate records of sales activity using CRM systems About You Proven experience in a field-based sales role, ideally within manufacturing or industrial sectors Strong track record of meeting or exceeding sales targets Excellent communication, negotiation, and relationship-building skills Self-motivated, organised, and able to manage your own territory effectively Full UK driving licence Comfortable working independently and as part of a wider team What We Offer Competitive salary of 42,000 Company car Attractive bonus scheme Private medical care Ongoing training and career development opportunities Supportive and collaborative working environment
Position: Product Asset Manager EMEA Job Description: ABOUT THE ROLE As a Product Asset Manager EMEA, you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment. WHAT WILL YOU DO: Manage purchase orders, order reschedules, backlog, and delivery schedules to help meet customer demand and requested delivery dates. Monitor and optimize inventory levels, balancing product availability with stock quality, inventory turns, and reduction of excess or slow-moving inventory. Build and maintain strong working relationships with suppliers, sales teams, and internal stakeholders to resolve supply issues and support business priorities. Track supplier lead times, support forecasting and planning activities, and maintain accurate product and system data related to inventory and purchasing. Resolve operational issues related to pricing discrepancies, non-conforming receipts, returns, and other supply chain exceptions in cooperation with finance, warehouse, and shared services teams. Support strategic inventory actions, including stock package negotiations, intercompany stock transfers, and supplier-focused initiatives to improve service and profitability. WHO YOU ARE: Experience in inventory management, purchasing, supply chain, procurement, logistics, or order management. Strong analytical skills and confidence working with data, forecasts, and stock-related decisions. Good communication and stakeholder management skills, with the ability to work effectively across suppliers, sales teams, and internal functions. Ability to work independently, proactively, and with a strong sense of ownership in a fast-paced environment. Fluent English, both written and spoken; additional European language skills would be an advantage (preferred). Good system skills, including Excel and experience working with ERP or supply chain systems. Experience in the electronic components industry, distribution, or a supplier-facing commercial operations environment (preferred). Degree in Business, Supply Chain, Engineering, Economics, or a related field (preferred). WHAT WE OFFER: Full-time, permanent employment contract with a 6-month probation period Competitive compensation package including a bonus structure A reliable, trusting, and inclusive work environment Opportunities for personal and professional development A collaborative team culture with flat structures and open communication WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Location: UK-Harlow, United Kingdom (Kao Park Hockham Way) Time Type: Full time Job Category: Product & Supplier Management
Apr 21, 2026
Full time
Position: Product Asset Manager EMEA Job Description: ABOUT THE ROLE As a Product Asset Manager EMEA, you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment. WHAT WILL YOU DO: Manage purchase orders, order reschedules, backlog, and delivery schedules to help meet customer demand and requested delivery dates. Monitor and optimize inventory levels, balancing product availability with stock quality, inventory turns, and reduction of excess or slow-moving inventory. Build and maintain strong working relationships with suppliers, sales teams, and internal stakeholders to resolve supply issues and support business priorities. Track supplier lead times, support forecasting and planning activities, and maintain accurate product and system data related to inventory and purchasing. Resolve operational issues related to pricing discrepancies, non-conforming receipts, returns, and other supply chain exceptions in cooperation with finance, warehouse, and shared services teams. Support strategic inventory actions, including stock package negotiations, intercompany stock transfers, and supplier-focused initiatives to improve service and profitability. WHO YOU ARE: Experience in inventory management, purchasing, supply chain, procurement, logistics, or order management. Strong analytical skills and confidence working with data, forecasts, and stock-related decisions. Good communication and stakeholder management skills, with the ability to work effectively across suppliers, sales teams, and internal functions. Ability to work independently, proactively, and with a strong sense of ownership in a fast-paced environment. Fluent English, both written and spoken; additional European language skills would be an advantage (preferred). Good system skills, including Excel and experience working with ERP or supply chain systems. Experience in the electronic components industry, distribution, or a supplier-facing commercial operations environment (preferred). Degree in Business, Supply Chain, Engineering, Economics, or a related field (preferred). WHAT WE OFFER: Full-time, permanent employment contract with a 6-month probation period Competitive compensation package including a bonus structure A reliable, trusting, and inclusive work environment Opportunities for personal and professional development A collaborative team culture with flat structures and open communication WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Location: UK-Harlow, United Kingdom (Kao Park Hockham Way) Time Type: Full time Job Category: Product & Supplier Management
Are you a natural leader with a passion for delivering a market-leading customer experience? We are looking for a Customer Support Manager. In this pivotal role, you will lead and direct our Customer Service Teams to guarantee best-in-class service and drive sales performance. The role: You will be responsible for implementing standard and bespoke processes that position our business as the preferred partner for spare parts. By managing a high-performing team, you will ensure our customers receive seamless support while helping the business reach its profit targets. Key Responsibilities: Team Leadership: Develop and train a high-performing teamOperational Excellence: Manage performance metrics, quality assurance, and data security standards for potential offshore operations to ensure alignment with onsite objectives. Customer & Sales Drive: Foster strong relationships with our branch network and DHS brands, utilising key performance metrics to continuously improve service delivery. Process Management: Oversee rota scheduling (including out-of-hours and weekend cover) and maintain our ticketing system to ensure every customer opportunity is captured. Continuous Improvement: Define and monitor KPIs and SLAs to enhance the customer journey and support the modernisation of our communication lines. Safety First: Serve as a role model for our 'Stay Safe' culture, coaching colleagues on proper Health & Safety practices. You: To be successful in this role, you will need a strong background in customer service management and the ability to lead diverse teams. Proven ability to lead, coach, and motivate both teams.A passion for delivering an industry-leading customer experience. You can translate customer needs into actionable service improvements and maintain strong relationships with internal brands.Ability to use KPIs and performance metrics to identify trends, address service gaps, and drive sales performance.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to spare parts, DHS provides everything our customers need to get the job done. With over 20,000 products available for next-day delivery via our website, call center, and Leyland trade counter, we are proud to serve both trade and retail sectors.At DHS, we put our people first. We're excited about the future and dedicated to providing our colleagues with the tools they need for a successful, rewarding career.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 21, 2026
Full time
Are you a natural leader with a passion for delivering a market-leading customer experience? We are looking for a Customer Support Manager. In this pivotal role, you will lead and direct our Customer Service Teams to guarantee best-in-class service and drive sales performance. The role: You will be responsible for implementing standard and bespoke processes that position our business as the preferred partner for spare parts. By managing a high-performing team, you will ensure our customers receive seamless support while helping the business reach its profit targets. Key Responsibilities: Team Leadership: Develop and train a high-performing teamOperational Excellence: Manage performance metrics, quality assurance, and data security standards for potential offshore operations to ensure alignment with onsite objectives. Customer & Sales Drive: Foster strong relationships with our branch network and DHS brands, utilising key performance metrics to continuously improve service delivery. Process Management: Oversee rota scheduling (including out-of-hours and weekend cover) and maintain our ticketing system to ensure every customer opportunity is captured. Continuous Improvement: Define and monitor KPIs and SLAs to enhance the customer journey and support the modernisation of our communication lines. Safety First: Serve as a role model for our 'Stay Safe' culture, coaching colleagues on proper Health & Safety practices. You: To be successful in this role, you will need a strong background in customer service management and the ability to lead diverse teams. Proven ability to lead, coach, and motivate both teams.A passion for delivering an industry-leading customer experience. You can translate customer needs into actionable service improvements and maintain strong relationships with internal brands.Ability to use KPIs and performance metrics to identify trends, address service gaps, and drive sales performance.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to spare parts, DHS provides everything our customers need to get the job done. With over 20,000 products available for next-day delivery via our website, call center, and Leyland trade counter, we are proud to serve both trade and retail sectors.At DHS, we put our people first. We're excited about the future and dedicated to providing our colleagues with the tools they need for a successful, rewarding career.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
A global leader in test and measurement solutions, is seeking to appoint a Business Development Manager (BDM) to drive revenue growth across the EMEA region. The organisation is engineering-led, highly innovative, and continues to scale internationally within telecommunications, data centre, and networking markets. This is an excellent opportunity to join a technically advanced business at a critical stage of its growth. You will work closely with senior leadership, partners, and internal engineering teams, playing a pivotal role in building pipeline, closing strategic deals, and shaping market engagement across multiple territories. Roles & Responsibilities Own and deliver against assigned revenue targets, driving order intake across multiple EMEA territories. Build and execute annual sales plans in collaboration with regional partners, aligning on clear targets and growth strategies. Develop, manage, and expand channel partner networks, ensuring partners are fully enabled to position and sell solutions effectively. Maintain accurate and up-to-date opportunity pipelines within the CRM, ensuring strong forecasting and pipeline visibility. Identify, develop, and close new business opportunities through proactive engagement with customers and partners. Lead customer meetings, presentations, and technical discussions that progress opportunities through the sales cycle. Provide technical support for customer trials, evaluations, and proof-of-concept activities in collaboration with internal technical teams. Act as the primary point of contact for customer technical and application queries, ensuring timely and effective responses. Collaborate with marketing to contribute to outbound campaigns, messaging, and market positioning. Represent the business at industry events including exhibitions, conferences, and seminars. Gather and communicate market intelligence and customer feedback to internal product and engineering teams. Manage customer commitments by aligning expectations and working cross-functionally to deliver successful outcomes. Travel internationally across EMEA to engage customers, partners, and key stakeholders. Essential Criteria Minimum 4 years' experience in a Business Development or Sales role within a B2B technical hardware environment. Bachelor's degree, ideally in Engineering or a related technical discipline. Proven track record of achieving or exceeding revenue targets. Demonstrated success in building and managing channel partner networks. Experience developing and executing sales strategies across multiple markets. Strong ability to build cross-functional relationships internally and externally. Excellent communication, presentation, and stakeholder management skills. Desirable Criteria Experience within the test and measurement industry. Exposure to telecommunications, data centres, or cloud computing environments. Understanding of networking technologies and infrastructure. Experience supporting technical sales cycles, including trials and evaluations. What's On Offer Competitive base salary with uncapped commissions and bonus structure. Opportunity to join a globally recognised, engineering-led organisation. Exposure to international markets and high-profile customers across EMEA. Hybrid working arrangements Extensive benefits package Company credit cards for expenses Clear opportunity to influence growth strategy and contribute to long-term business success. How To Apply To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Apr 21, 2026
Full time
A global leader in test and measurement solutions, is seeking to appoint a Business Development Manager (BDM) to drive revenue growth across the EMEA region. The organisation is engineering-led, highly innovative, and continues to scale internationally within telecommunications, data centre, and networking markets. This is an excellent opportunity to join a technically advanced business at a critical stage of its growth. You will work closely with senior leadership, partners, and internal engineering teams, playing a pivotal role in building pipeline, closing strategic deals, and shaping market engagement across multiple territories. Roles & Responsibilities Own and deliver against assigned revenue targets, driving order intake across multiple EMEA territories. Build and execute annual sales plans in collaboration with regional partners, aligning on clear targets and growth strategies. Develop, manage, and expand channel partner networks, ensuring partners are fully enabled to position and sell solutions effectively. Maintain accurate and up-to-date opportunity pipelines within the CRM, ensuring strong forecasting and pipeline visibility. Identify, develop, and close new business opportunities through proactive engagement with customers and partners. Lead customer meetings, presentations, and technical discussions that progress opportunities through the sales cycle. Provide technical support for customer trials, evaluations, and proof-of-concept activities in collaboration with internal technical teams. Act as the primary point of contact for customer technical and application queries, ensuring timely and effective responses. Collaborate with marketing to contribute to outbound campaigns, messaging, and market positioning. Represent the business at industry events including exhibitions, conferences, and seminars. Gather and communicate market intelligence and customer feedback to internal product and engineering teams. Manage customer commitments by aligning expectations and working cross-functionally to deliver successful outcomes. Travel internationally across EMEA to engage customers, partners, and key stakeholders. Essential Criteria Minimum 4 years' experience in a Business Development or Sales role within a B2B technical hardware environment. Bachelor's degree, ideally in Engineering or a related technical discipline. Proven track record of achieving or exceeding revenue targets. Demonstrated success in building and managing channel partner networks. Experience developing and executing sales strategies across multiple markets. Strong ability to build cross-functional relationships internally and externally. Excellent communication, presentation, and stakeholder management skills. Desirable Criteria Experience within the test and measurement industry. Exposure to telecommunications, data centres, or cloud computing environments. Understanding of networking technologies and infrastructure. Experience supporting technical sales cycles, including trials and evaluations. What's On Offer Competitive base salary with uncapped commissions and bonus structure. Opportunity to join a globally recognised, engineering-led organisation. Exposure to international markets and high-profile customers across EMEA. Hybrid working arrangements Extensive benefits package Company credit cards for expenses Clear opportunity to influence growth strategy and contribute to long-term business success. How To Apply To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
North Wales Volkswagen has an exciting opportunity for a high calibre, enthusiastic Local Business Development Manager to join their thriving team. The successful candidate will be responsible for building and developing outstanding relationships with broker partners in order to secure and maintain the supply of vehicles through multiple sales channels. Experience in this industry or similar sales role is preferred, and you must be driven, enthusiastic and want to succeed. A desire and want to bring new ideas to expand and develop the corporate department within the business is paramount. You must also be excited about embracing our positive proactive culture and ensuring our high standards and commitments to our customers are maintained at all times. Your key objectives include (but aren't limited to): Developing new business opportunities within the Market Area, and developing the relationship through regular contact/follow-up programmes. Proactively managing existing Key Accounts, concentrating on maintaining agreed service levels, building strong relationships both at an individual and company level, and seeking incremental business opportunities where appropriate.About you The team at North Wales is incredibly committed to being famous for delighting our customers and getting it right first time. With uncompromised Customer Satisfaction at the forefront of our business, you must have the attributes to act as an exemplary ambassador for both Sytner Group and manufacturer partners, delivering the very highest standards of customer service to achieve that exceptional customer journey that we aspire to. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 21, 2026
Full time
North Wales Volkswagen has an exciting opportunity for a high calibre, enthusiastic Local Business Development Manager to join their thriving team. The successful candidate will be responsible for building and developing outstanding relationships with broker partners in order to secure and maintain the supply of vehicles through multiple sales channels. Experience in this industry or similar sales role is preferred, and you must be driven, enthusiastic and want to succeed. A desire and want to bring new ideas to expand and develop the corporate department within the business is paramount. You must also be excited about embracing our positive proactive culture and ensuring our high standards and commitments to our customers are maintained at all times. Your key objectives include (but aren't limited to): Developing new business opportunities within the Market Area, and developing the relationship through regular contact/follow-up programmes. Proactively managing existing Key Accounts, concentrating on maintaining agreed service levels, building strong relationships both at an individual and company level, and seeking incremental business opportunities where appropriate.About you The team at North Wales is incredibly committed to being famous for delighting our customers and getting it right first time. With uncompromised Customer Satisfaction at the forefront of our business, you must have the attributes to act as an exemplary ambassador for both Sytner Group and manufacturer partners, delivering the very highest standards of customer service to achieve that exceptional customer journey that we aspire to. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales.THE ROLETo maximise growth of sales within the branch and surrounding areaManaging a ledger of existing accounts and building customer relationshipsDeveloping new business opportunities and calling lapsed and dormant accountsAnswering general enquiries, advising product availability, delivery dates etcIssuing quotations in response to enquiriesGeneral sales administrationEnsuring outstanding levels of customer service at all times.KNOWLEDGE/ EXPERIENCE REQUIREMENTSPrevious internal sales and customer service experience within a sales environmentExceptional sales and customer relationship building skills at all levelsStrong negotiation and facilitation experience with problem solving abilityAbility to identify and understand business opportunities and build long term relationships with customersStrong commercial awareness and excellent communication skillsFor the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentivesMandeville is acting as an Employment Agency in relation to this vacancy.
Apr 21, 2026
Full time
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales.THE ROLETo maximise growth of sales within the branch and surrounding areaManaging a ledger of existing accounts and building customer relationshipsDeveloping new business opportunities and calling lapsed and dormant accountsAnswering general enquiries, advising product availability, delivery dates etcIssuing quotations in response to enquiriesGeneral sales administrationEnsuring outstanding levels of customer service at all times.KNOWLEDGE/ EXPERIENCE REQUIREMENTSPrevious internal sales and customer service experience within a sales environmentExceptional sales and customer relationship building skills at all levelsStrong negotiation and facilitation experience with problem solving abilityAbility to identify and understand business opportunities and build long term relationships with customersStrong commercial awareness and excellent communication skillsFor the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentivesMandeville is acting as an Employment Agency in relation to this vacancy.
Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking a Manager for their Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. Offering a more competitive commission scheme than most, with an OTE of £40k pa - £47k pa, they are seeking an experienced and highly passionate Travel Manager, who wants to be part of a growing business. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility. You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business. Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips Deliver high-quality, personalised customer service that drives loyalty and repeat business Assist with the daily operations of the store, including team support, store presentation and customer flow Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently (or recently) working in a retail travel agency who has worked as an Assistant Manager or Manager. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer: Uncapped commission structure realistic OTE of £40kpa - £47k pa 30 days annual leave (including bank holidays) Pension scheme Familiarisation trips (subject to availability and performance) Training and career development opportunities Employee travel discounts Flexible rota patterns with Sundays always off Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK.
Apr 21, 2026
Full time
Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking a Manager for their Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. Offering a more competitive commission scheme than most, with an OTE of £40k pa - £47k pa, they are seeking an experienced and highly passionate Travel Manager, who wants to be part of a growing business. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility. You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business. Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips Deliver high-quality, personalised customer service that drives loyalty and repeat business Assist with the daily operations of the store, including team support, store presentation and customer flow Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently (or recently) working in a retail travel agency who has worked as an Assistant Manager or Manager. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer: Uncapped commission structure realistic OTE of £40kpa - £47k pa 30 days annual leave (including bank holidays) Pension scheme Familiarisation trips (subject to availability and performance) Training and career development opportunities Employee travel discounts Flexible rota patterns with Sundays always off Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK.
Village Hotels - Warrington
Aberdeen, Aberdeenshire
A vibrant hotel chain in the United Kingdom is seeking a dedicated team leader to recruit, train, and motivate staff in a lively environment. You will ensure outstanding service and achieve sales targets while fostering a fun work culture. Ideal candidates will have a passion for hospitality, strong leadership skills, and a focus on customer satisfaction. The role offers excellent benefits, including health and wellness memberships, flexible working hours, and various discounts. Join to embrace a unique approach to hospitality and team engagement.
Apr 21, 2026
Full time
A vibrant hotel chain in the United Kingdom is seeking a dedicated team leader to recruit, train, and motivate staff in a lively environment. You will ensure outstanding service and achieve sales targets while fostering a fun work culture. Ideal candidates will have a passion for hospitality, strong leadership skills, and a focus on customer satisfaction. The role offers excellent benefits, including health and wellness memberships, flexible working hours, and various discounts. Join to embrace a unique approach to hospitality and team engagement.
Customer Success Manager Sports Technology Leeds (Office-Based) Up to £34,000 Basic + Commission. Pitchero is the global leader in digital sports technology. Since 2007, we've been the central nervous system for over 10,000 clubs worldwide. Pitchero support millions of athletes, coaches, and parents by providing everything from club management to digital payments. Pitchero are a high-growth scale-up where sport and technology collide. Pitchero don't just want users; we want indispensable partnerships. Pitchero are looking for a professional, high-energy individual to ensure our clients thrive and our software becomes a permanent fixture of their success. The Role of Customer Success Manager This isn't a passive account management position. You will be the driving force behind client retention and growth. Manage a portfolio of existing clubs and build long-term partnerships based on trust. Conduct professional demos to showcase new features and ensure clients use our full suite of tools. Proactively monitor usage data to ensure clubs get the absolute best from the software. Identify and execute cross-sell and up-sell opportunities to increase portfolio value. Lead the transition for new clients to ensure smooth technical and cultural integration. Work with clubs to move their entire workflow-from registration to payments-onto the platform. What We are Looking for We are looking for a "high-engine" character who is naturally proactive and brings positive energy to the office every day. You have a background in SaaS within Customer Success, Account Management, or Onboarding. You are passionate about sport and understand the unique environment of amateur and semi-professional clubs. You are an active listener who understands client pain points rather than just hearing them. You can grasp new concepts quickly and find creative solutions to customer challenges on the fly. You have the confidence to work with high-performing sales teams and can simplify complex tech. What's in it for You? A competitive basic salary up to £34,000 based on your experience. The chance to be part of a well-invested, fast-growing business where your impact is visible. Significant opportunities for professional advancement in a high-growth environment. A vibrant Leeds-based office culture where your ideas are truly heard. Ready to join the Pitchero team? Apply to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and
Apr 21, 2026
Full time
Customer Success Manager Sports Technology Leeds (Office-Based) Up to £34,000 Basic + Commission. Pitchero is the global leader in digital sports technology. Since 2007, we've been the central nervous system for over 10,000 clubs worldwide. Pitchero support millions of athletes, coaches, and parents by providing everything from club management to digital payments. Pitchero are a high-growth scale-up where sport and technology collide. Pitchero don't just want users; we want indispensable partnerships. Pitchero are looking for a professional, high-energy individual to ensure our clients thrive and our software becomes a permanent fixture of their success. The Role of Customer Success Manager This isn't a passive account management position. You will be the driving force behind client retention and growth. Manage a portfolio of existing clubs and build long-term partnerships based on trust. Conduct professional demos to showcase new features and ensure clients use our full suite of tools. Proactively monitor usage data to ensure clubs get the absolute best from the software. Identify and execute cross-sell and up-sell opportunities to increase portfolio value. Lead the transition for new clients to ensure smooth technical and cultural integration. Work with clubs to move their entire workflow-from registration to payments-onto the platform. What We are Looking for We are looking for a "high-engine" character who is naturally proactive and brings positive energy to the office every day. You have a background in SaaS within Customer Success, Account Management, or Onboarding. You are passionate about sport and understand the unique environment of amateur and semi-professional clubs. You are an active listener who understands client pain points rather than just hearing them. You can grasp new concepts quickly and find creative solutions to customer challenges on the fly. You have the confidence to work with high-performing sales teams and can simplify complex tech. What's in it for You? A competitive basic salary up to £34,000 based on your experience. The chance to be part of a well-invested, fast-growing business where your impact is visible. Significant opportunities for professional advancement in a high-growth environment. A vibrant Leeds-based office culture where your ideas are truly heard. Ready to join the Pitchero team? Apply to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and
Position: Product Asset Manager EMEA Job Description: ABOUT THE ROLE As a Product Asset Manager EMEA, you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment. WHAT WILL YOU DO: Manage purchase orders, order reschedules, backlog, and delivery schedules to help meet customer demand and requested delivery dates. Monitor and optimize inventory levels, balancing product availability with stock quality, inventory turns, and reduction of excess or slow-moving inventory. Build and maintain strong working relationships with suppliers, sales teams, and internal stakeholders to resolve supply issues and support business priorities. Track supplier lead times, support forecasting and planning activities, and maintain accurate product and system data related to inventory and purchasing. Resolve operational issues related to pricing discrepancies, non-conforming receipts, returns, and other supply chain exceptions in cooperation with finance, warehouse, and shared services teams. Support strategic inventory actions, including stock package negotiations, intercompany stock transfers, and supplier-focused initiatives to improve service and profitability. WHO YOU ARE: Experience in inventory management, purchasing, supply chain, procurement, logistics, or order management. Strong analytical skills and confidence working with data, forecasts, and stock-related decisions. Good communication and stakeholder management skills, with the ability to work effectively across suppliers, sales teams, and internal functions. Ability to work independently, proactively, and with a strong sense of ownership in a fast-paced environment. Fluent English, both written and spoken; additional European language skills would be an advantage (preferred). Good system skills, including Excel and experience working with ERP or supply chain systems. Experience in the electronic components industry, distribution, or a supplier-facing commercial operations environment (preferred). Degree in Business, Supply Chain, Engineering, Economics, or a related field (preferred). WHAT WE OFFER: Full-time, permanent employment contract with a 6-month probation period Competitive compensation package including a bonus structure A reliable, trusting, and inclusive work environment Opportunities for personal and professional development A collaborative team culture with flat structures and open communication WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Location: UK-Harlow, United Kingdom (Kao Park Hockham Way) Time Type: Full time Job Category: Product & Supplier Management
Apr 21, 2026
Full time
Position: Product Asset Manager EMEA Job Description: ABOUT THE ROLE As a Product Asset Manager EMEA, you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment. WHAT WILL YOU DO: Manage purchase orders, order reschedules, backlog, and delivery schedules to help meet customer demand and requested delivery dates. Monitor and optimize inventory levels, balancing product availability with stock quality, inventory turns, and reduction of excess or slow-moving inventory. Build and maintain strong working relationships with suppliers, sales teams, and internal stakeholders to resolve supply issues and support business priorities. Track supplier lead times, support forecasting and planning activities, and maintain accurate product and system data related to inventory and purchasing. Resolve operational issues related to pricing discrepancies, non-conforming receipts, returns, and other supply chain exceptions in cooperation with finance, warehouse, and shared services teams. Support strategic inventory actions, including stock package negotiations, intercompany stock transfers, and supplier-focused initiatives to improve service and profitability. WHO YOU ARE: Experience in inventory management, purchasing, supply chain, procurement, logistics, or order management. Strong analytical skills and confidence working with data, forecasts, and stock-related decisions. Good communication and stakeholder management skills, with the ability to work effectively across suppliers, sales teams, and internal functions. Ability to work independently, proactively, and with a strong sense of ownership in a fast-paced environment. Fluent English, both written and spoken; additional European language skills would be an advantage (preferred). Good system skills, including Excel and experience working with ERP or supply chain systems. Experience in the electronic components industry, distribution, or a supplier-facing commercial operations environment (preferred). Degree in Business, Supply Chain, Engineering, Economics, or a related field (preferred). WHAT WE OFFER: Full-time, permanent employment contract with a 6-month probation period Competitive compensation package including a bonus structure A reliable, trusting, and inclusive work environment Opportunities for personal and professional development A collaborative team culture with flat structures and open communication WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Location: UK-Harlow, United Kingdom (Kao Park Hockham Way) Time Type: Full time Job Category: Product & Supplier Management
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Combs Ford team as an Assistant Shop Manager . Our amazing Assistant Shop Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. Please note this opportunity will require the successful candidate to work 30 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Apr 21, 2026
Full time
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Combs Ford team as an Assistant Shop Manager . Our amazing Assistant Shop Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. Please note this opportunity will require the successful candidate to work 30 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
General Manager - High End Venue £110,000 - £125,000 Base + 20% Bonus London Leading members venue seeks a highly accomplished, results driven General Manager to lead the launch and day-to-day operations of their brand-new event venue venture! As part of our client's exciting evolution, they are introducing a versatile, multi-experiential space designed as an intimate, up-market 350 capacity venue, playing host to a range of curated events each week as well as being a premium space bookable by Exhibition and Conference organisers as a perfect additional space for VIP or hospitality elements of their events. In addition, it will provide exclusive hospitality experiences for live events across the wider estate. The venue will feature a tiered membership model, providing a variety of benefits, including private dining and premium food and beverage packages. Members will also have the opportunity to purchase tickets for theatre performances, music events, and other live entertainment across the estate. Job Purpose: We are seeking an exceptional General Manager to lead the launch and day-to-day operations of their brand-new premium lounge and play an intrinsic role in programming the curated events content. The General Manager will be the face and driving force behind the lounge's success - creating an unmatched experience for both day-to-day customers and hospitality members, owning the P&L as a standalone business, and building a vibrant and engaged community of customers and members. This is a unique opportunity to shape one of London's most exciting new venues from the ground up. Reporting to the Chief Operating Officer, you will be responsible for strategic leadership, operational excellence, membership growth and retention, event curation, and world-class service delivery. Person specification A proven understanding of London's hospitality trends, entertainment industry and hospitality membership scene. A dynamic, modern hospitality leader with a proven track record in high-end F&B, luxury hospitality, or lifestyle venues. Strong background in event curation, entertainment programming, and community engagement. Commercially astute with demonstrable experience managing a P&L Deep understanding of membership acquisition, retention strategies, and benefit programming. Experience running F&B operations, front-of-house service delivery, and high-end procurement. Passionate about world-class customer service and creating memorable member experiences. Comfortable working at pace, with flexibility across evenings, weekends, and events. Excellent relationship builder, capable of navigating high-profile environments with discretion and flair. A strategic thinker who thrives in a creative, entrepreneurial, and collaborative environment Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Apr 21, 2026
Full time
General Manager - High End Venue £110,000 - £125,000 Base + 20% Bonus London Leading members venue seeks a highly accomplished, results driven General Manager to lead the launch and day-to-day operations of their brand-new event venue venture! As part of our client's exciting evolution, they are introducing a versatile, multi-experiential space designed as an intimate, up-market 350 capacity venue, playing host to a range of curated events each week as well as being a premium space bookable by Exhibition and Conference organisers as a perfect additional space for VIP or hospitality elements of their events. In addition, it will provide exclusive hospitality experiences for live events across the wider estate. The venue will feature a tiered membership model, providing a variety of benefits, including private dining and premium food and beverage packages. Members will also have the opportunity to purchase tickets for theatre performances, music events, and other live entertainment across the estate. Job Purpose: We are seeking an exceptional General Manager to lead the launch and day-to-day operations of their brand-new premium lounge and play an intrinsic role in programming the curated events content. The General Manager will be the face and driving force behind the lounge's success - creating an unmatched experience for both day-to-day customers and hospitality members, owning the P&L as a standalone business, and building a vibrant and engaged community of customers and members. This is a unique opportunity to shape one of London's most exciting new venues from the ground up. Reporting to the Chief Operating Officer, you will be responsible for strategic leadership, operational excellence, membership growth and retention, event curation, and world-class service delivery. Person specification A proven understanding of London's hospitality trends, entertainment industry and hospitality membership scene. A dynamic, modern hospitality leader with a proven track record in high-end F&B, luxury hospitality, or lifestyle venues. Strong background in event curation, entertainment programming, and community engagement. Commercially astute with demonstrable experience managing a P&L Deep understanding of membership acquisition, retention strategies, and benefit programming. Experience running F&B operations, front-of-house service delivery, and high-end procurement. Passionate about world-class customer service and creating memorable member experiences. Comfortable working at pace, with flexibility across evenings, weekends, and events. Excellent relationship builder, capable of navigating high-profile environments with discretion and flair. A strategic thinker who thrives in a creative, entrepreneurial, and collaborative environment Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Customer Experience Manager - Key Accounts At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Your Role We are seeking an experienced Customer Experience Manager to shape and elevate the experience of B. Braun's most strategic customers across the NHS, private healthcare, and key healthcare partners. In this role you will lead the Key Account Customer Experience team, champion a customer centric culture and work closely with commercial, operational and functional teams to shape service delivery, drive continuous improvement, and represent the voice of the customer in strategic decision making. As a people manager, you'll lead by example, playing a crucial role in creating a positive and productive work environment. Check out our Leadership Standard here to find out more: Working hours: 37.5 hours per week, on site, Monday - Friday Location: Thorncliffe Park, Sheffield, S35 2PW. We offer free car parking. Your main responsibilities Act as the strategic customer experience lead for key accounts, overseeing service delivery and strengthening long term customer relationships Develop and implement account specific customer experience strategies aligned with business goals and growth plans Lead and develop the Key Account Customer Experience team, fostering a relationship focused, high performance and customer centric culture Collaborate with Sales, Marketing and Commercial teams to drive retention, growth and service improvement using customer insights Oversee day to day performance, resource planning and workload management, ensuring KPIs reflect customer outcomes and strategic value Drive continuous improvement initiatives, incorporating best practice, emerging technology and efficiency opportunities What you need to succeed Proven experience in a senior customer experience, customer service or account management role Demonstrable experience leading and developing teams including coaching and performance management Strong ability to build trusted, long term relationships with key accounts and senior stakeholders Experience using customer insights, feedback and data to drive service improvements Commercial awareness with the ability to identify value opportunities and support retention and growth Excellent communication, stakeholder management and problem solving skills Confidence working cross functionally in a fast paced, complex environment A proactive, resilient and customer focused mindset, with a commitment to delivering exceptional experiences What you get in return 27 days annual leave Discretionary annual bonus scheme 7% employer pension contribution 3x Salary life assurance Group income protection scheme Enhanced sick pay and family friendly payments Health and wellbeing programme Employee assistance programme And much more Equal Opportunities and Diversity At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all.
Apr 21, 2026
Full time
Customer Experience Manager - Key Accounts At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Your Role We are seeking an experienced Customer Experience Manager to shape and elevate the experience of B. Braun's most strategic customers across the NHS, private healthcare, and key healthcare partners. In this role you will lead the Key Account Customer Experience team, champion a customer centric culture and work closely with commercial, operational and functional teams to shape service delivery, drive continuous improvement, and represent the voice of the customer in strategic decision making. As a people manager, you'll lead by example, playing a crucial role in creating a positive and productive work environment. Check out our Leadership Standard here to find out more: Working hours: 37.5 hours per week, on site, Monday - Friday Location: Thorncliffe Park, Sheffield, S35 2PW. We offer free car parking. Your main responsibilities Act as the strategic customer experience lead for key accounts, overseeing service delivery and strengthening long term customer relationships Develop and implement account specific customer experience strategies aligned with business goals and growth plans Lead and develop the Key Account Customer Experience team, fostering a relationship focused, high performance and customer centric culture Collaborate with Sales, Marketing and Commercial teams to drive retention, growth and service improvement using customer insights Oversee day to day performance, resource planning and workload management, ensuring KPIs reflect customer outcomes and strategic value Drive continuous improvement initiatives, incorporating best practice, emerging technology and efficiency opportunities What you need to succeed Proven experience in a senior customer experience, customer service or account management role Demonstrable experience leading and developing teams including coaching and performance management Strong ability to build trusted, long term relationships with key accounts and senior stakeholders Experience using customer insights, feedback and data to drive service improvements Commercial awareness with the ability to identify value opportunities and support retention and growth Excellent communication, stakeholder management and problem solving skills Confidence working cross functionally in a fast paced, complex environment A proactive, resilient and customer focused mindset, with a commitment to delivering exceptional experiences What you get in return 27 days annual leave Discretionary annual bonus scheme 7% employer pension contribution 3x Salary life assurance Group income protection scheme Enhanced sick pay and family friendly payments Health and wellbeing programme Employee assistance programme And much more Equal Opportunities and Diversity At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all.
ROLE: Trade Counter Assistant / Driver - FIXED TERM CONTRACT HOURS: 44 hours per Week -Permanent Role SALARY: £29.080 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Apr 21, 2026
Full time
ROLE: Trade Counter Assistant / Driver - FIXED TERM CONTRACT HOURS: 44 hours per Week -Permanent Role SALARY: £29.080 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
