Are you Looking for a sales role where you can genuinely shape your area and build meaningful partnerships within the local farming community? A long standing agricultural cooperative is seeking an Agricultural Area Sales Manager to cover Cheltenham and the neighbouring regions an area known for diverse farming operations and strong growth potential. About the Role You'll take ownership of a well established territory, working closely with farmers and rural businesses to support their day to day needs and seasonal challenges. This is a field based role with plenty of autonomy, variety, and the scope to make a real commercial impact. Your focus will include: • Developing relationships across mixed and arable farms • Offering practical, product led advice that supports farm performance • Growing market share across a varied and dynamic region • Using your knowledge of local farming to identify new opportunities • Acting as a reliable, visible point of contact for customers across your patch What You'll Bring • Proven agricultural sales experience is essential • A solid grasp of UK farming systems, ideally with exposure to the Midlands/Cotswolds region • A personable, consultative approach to building long term customer loyalty • Strong commercial awareness and the drive to grow your territory • Excellent organisation and communication skills • Full UK driving licence What's in It for You • A trusted employer with strong member first values • Freedom to manage and grow your own territory • Competitive package including vehicle and benefits • Support from a friendly, knowledgeable team • Real progression opportunities within a stable cooperative environment How do I apply? For more information and an informal confidential discussion please call Ollie O'Driscoll on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
Apr 25, 2026
Full time
Are you Looking for a sales role where you can genuinely shape your area and build meaningful partnerships within the local farming community? A long standing agricultural cooperative is seeking an Agricultural Area Sales Manager to cover Cheltenham and the neighbouring regions an area known for diverse farming operations and strong growth potential. About the Role You'll take ownership of a well established territory, working closely with farmers and rural businesses to support their day to day needs and seasonal challenges. This is a field based role with plenty of autonomy, variety, and the scope to make a real commercial impact. Your focus will include: • Developing relationships across mixed and arable farms • Offering practical, product led advice that supports farm performance • Growing market share across a varied and dynamic region • Using your knowledge of local farming to identify new opportunities • Acting as a reliable, visible point of contact for customers across your patch What You'll Bring • Proven agricultural sales experience is essential • A solid grasp of UK farming systems, ideally with exposure to the Midlands/Cotswolds region • A personable, consultative approach to building long term customer loyalty • Strong commercial awareness and the drive to grow your territory • Excellent organisation and communication skills • Full UK driving licence What's in It for You • A trusted employer with strong member first values • Freedom to manage and grow your own territory • Competitive package including vehicle and benefits • Support from a friendly, knowledgeable team • Real progression opportunities within a stable cooperative environment How do I apply? For more information and an informal confidential discussion please call Ollie O'Driscoll on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
Farm Manager - Over Farm, Gloucestershire Over Farm is a long-established, family-run business that has evolved into one of the most diverse farming enterprises in the region, combining commercial crop production with retail, events, and visitor attractions. We are now looking for a Farm Manager to take ownership of day-to-day farming operations and play a key role in shaping the future of the farm. The Role This is a hands-on management role with responsibility for delivering efficient, compliant, and well-organised farming operations across the estate. Key responsibilities include: Planning and delivering crop production (including fertilising, irrigation, and crop protection) Managing compliance, including spray records, nutrient planning, and assurance requirements Overseeing machinery use, maintenance, and organisation Leading and coordinating a small team and seasonal labour Preparing and maintaining PYO and customer-facing farm areas Supporting grant and subsidy applications Working with the wider business to ensure farming supports both production and the visitor experience What Makes This Role Different Genuine autonomy to run and improve the farming operation A varied environment combining commercial farming with a visitor-facing business Opportunity to influence future cropping plans and reduce reliance on contractors A supportive team and business that invests in development About You You will: Have strong practical experience in crop production Be confident managing a small team and seasonal staff Have a solid understanding of agricultural compliance Be organised, proactive, and able to work independently Be comfortable working in a dynamic, mixed-use farming environment Desirable: PA1 / PA2 / PA4 (or willingness to obtain) Experience with farm management software Knowledge of environmental schemes Package Salary: £36,000-£39,000 depending on experience Development opportunities within a growing and diverse business Apply To apply, please submit your CV to
Apr 24, 2026
Full time
Farm Manager - Over Farm, Gloucestershire Over Farm is a long-established, family-run business that has evolved into one of the most diverse farming enterprises in the region, combining commercial crop production with retail, events, and visitor attractions. We are now looking for a Farm Manager to take ownership of day-to-day farming operations and play a key role in shaping the future of the farm. The Role This is a hands-on management role with responsibility for delivering efficient, compliant, and well-organised farming operations across the estate. Key responsibilities include: Planning and delivering crop production (including fertilising, irrigation, and crop protection) Managing compliance, including spray records, nutrient planning, and assurance requirements Overseeing machinery use, maintenance, and organisation Leading and coordinating a small team and seasonal labour Preparing and maintaining PYO and customer-facing farm areas Supporting grant and subsidy applications Working with the wider business to ensure farming supports both production and the visitor experience What Makes This Role Different Genuine autonomy to run and improve the farming operation A varied environment combining commercial farming with a visitor-facing business Opportunity to influence future cropping plans and reduce reliance on contractors A supportive team and business that invests in development About You You will: Have strong practical experience in crop production Be confident managing a small team and seasonal staff Have a solid understanding of agricultural compliance Be organised, proactive, and able to work independently Be comfortable working in a dynamic, mixed-use farming environment Desirable: PA1 / PA2 / PA4 (or willingness to obtain) Experience with farm management software Knowledge of environmental schemes Package Salary: £36,000-£39,000 depending on experience Development opportunities within a growing and diverse business Apply To apply, please submit your CV to
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
Oct 08, 2025
Full time
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
Oct 07, 2025
Full time
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Oct 07, 2025
Full time
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Oct 06, 2025
Full time
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
Oct 06, 2025
Full time
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
Oct 04, 2025
Full time
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Oct 04, 2025
Full time
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
Oct 03, 2025
Full time
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Oct 03, 2025
Full time
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
Oct 02, 2025
Full time
About The Role We're looking for a proactive and hands-on Brand & Marketing Manager to join our small but dedicated team. This is a tactical, delivery-focused role; perfect for someone who thrives on rolling up their sleeves and making things happen, rather than spending months in strategy meetings. What you'll do You'll be responsible for day-to-day marketing activity across our digital channels and campaigns, working closely with our General Manager and external partners. Your work will directly drive traffic, conversions and customer engagement, while showcasing Ecotalk's mission. Key responsibilities include: Performance marketing: Liaise with external agencies to deliver high-quality traffic and conversions to the Ecotalk website. Content creation: Write engaging, SEO optimised blog articles and website content to drive organic search traffic. Customer communications: Craft newsletters for current customers and subscribers, keeping them informed about our rewilding efforts. Social media management: Manage and grow our presence on Instagram, Facebook and TikTok, publishing regular, on-brand content and responding to community engagement. Video content support: Work with our video creation team to plan and publish compelling video content across platforms. Affiliate management: Maintain relationships with existing affiliate partners and identify opportunities to expand our affiliate network. Marketing campaigns: Craft and brief effective marketing messages in collaboration with partners, ensuring alignment with Ecotalk's tone of voice. Mission alignment: Act as an ambassador for Ecotalk's purpose and values, weaving our mission into every touchpoint. This is a full-time permanent role, which offers the benefits of hybrid working. Typically, this role will require you to work 3-4 days onsite at our Stroud (Gloucester) head quarters. About You This is a hands-on, delivery-oriented role. We're looking for someone who can plan, execute and measure campaigns confidently. You'll ideally have: Experience running digital marketing campaigns (agency or in-house). Strong copywriting skills for web, newsletters and social media with excellent spelling and grammar. A good grasp of SEO fundamentals and organic content strategy. Familiarity with managing social media channels and using social listening/management tools (we use Brandwatch). Ability to coordinate with agencies, partners and internal teams. Results-driven mindset with a track record of growing traffic, conversions and retention. Enthusiasm for Ecotalk's mission. Why you'll love this role If you're a marketer who's excited about making a tangible difference - driving customer growth while supporting nature recovery - this role gives you the chance to apply your skills where they matter. About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What we offer We care about our people as much as we care about the planet. Our benefits include: Healthcare plan Life assurance and generous pension contribution Volunteering day Discounts across shops, gyms, days out and events 25 days holiday (plus bank holidays) with ability to buy/sell days Cycle to work scheme Car pooling and onsite parking As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £50,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Application question(s): Will you now or in the future require sponsorship for employment visa status? This role requires 3-4 days per week in our head office. Can you reliably commute to Stroud, Gloucester 3-4 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Oct 02, 2025
Full time
About The Role Great customer service is not rocket science. It's about keeping our promises, and fixing problems quickly. In essence it's about treating our customers the way we like to be treated. The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that's by resolving a customer's query whilst they're on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs. We're looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. What you will do Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution. Ensure our customer accounts are correct and all requests are completed accurately. To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently. Mobile port ins for customers who want to keep their mobile phone number. Managing customer queries via email and social media. Adapt to the business needs when required. Working with your Line Manager to achieve personal and team objectives. Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole. About You Some previous customer service experience would be helpful - but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you. We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we'll give you training. Being happy and accurate working with detail is really important, and you'll often need to organise and prioritise your own work. What will you bring Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience in using multiple IT systems simultaneously The ability to work with reports from several systems containing vital information. Capable of working with financial aspects of the procedures. Behaviours: Manages relationships effectively both internally and externally Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Educational Requirements: Educated to GCSE Level or above (Maths & English essential) A-Level or Degree level education preferred About Us Ecotalk is more than just a mobile provider, simply by using our service, customers are having a positive impact on the UK environment. Ecotalk create vital new habitats for Britain's wildlife. We use the money from our customers' bills to give land back to nature. We've got some of the lowest cost tariffs available, great coverage on the market-leading network, and you can bring your current phone number with you. Britain's wildlife is suffering - one in ten UK wildlife species are under threat of extinction. Roads, buildings and intensive farming are destroying our wild places. We decided to do something about it. That's where Ecotalk was born - a mobile phone service with a green outcome. It is a simple way to help nature with your phone while enjoying some of the best tariffs and network coverage in the country. We use the money from our customers' phone bills to buy land which we give back to nature. We started with 40 acres of land at Lynch Knoll in Gloucestershire. We also helped the RSPB secure Fairburn Tips in Yorkshire. At the heart of this business is a team of fantastic people - energetic and passionate about what we do, who work together to make things better and who are keen to 'shake things up a bit' by challenging what others see as "conventional wisdom". What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Job Types: Full-time, Permanent Pay: £25,500.00 per year Benefits: Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Referral programme Sabbatical Sick pay Work from home Application question(s): Are you legally authorized to work in United Kingdom? Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to Stroud (Gloucestershire) a minimum of 3 days per week? Work Location: Hybrid remote in Stroud GL5 3BY
Role Overview An exciting opportunity has arisen for a Building Surveyor to join our Architecture & Building Surveying (ABS) team.You'll be based out of our Cirencester office, and your focus will be in the following areas: • Contract administration and project monitoring• Building surveys and report writing• Schedules of Condition and planned preventative maintenance programmes• Preparing tenders and contract documents• Advising on appointing contractors, designers and procurement routes• Preparing scheme designs and specifications of works• Preparing schedules of dilapidations• Advising on the preservation/conservation of historic buildings• Full understanding of CDM2015 duties• Preparation of Building regulations applications• Demonstrating a genuine understanding of Professional building surveying• Working to a high standard with strong client care and managing existing clients• Holds own client or client agent relationships on a day-to-day basis and becomes first point of contact for a client and with minimal oversight by others.• Has the confidence of their manager/director to take the lead on managing a client relationship.• Demonstrates effective time management to deliver instructions to deadlines and meets PowerBi KPI measures.• At a level where you are able to lead and develop others, have a full understanding of the relevant standards associated with the technical work.• Input into the development of the service line standard and undertake the role of skills leader effectively.• Demonstrating an awareness of all RICS guidelines and best practices relating to Party Wall Act, project management, Employers Agent and Reinstatement Cost Assessments. Click here to download the full job specification. Please ensure you read this before applying. What we offer you: Career and Professional Development 25-30 Days Annual Leave, depending on grade Life Assurance Private Medical Scheme Virtual GP Global Mobility Scheme Rewards Platform Company Pension Scheme Enhanced Incremental Annual Leave Find out more about Savills offer Team Overview Savills ABS team provides advice on architecture and building consultancy, and works closely alongside colleagues in rural planning, estate management, forestry, professional consultancy (tax, valuation, expert witness), farms and estate sales and purchasing, food and farming, renewable energy, energy brokerage, mapping and strategic projects. Our clients range from private individuals, rural estates, companies as well as institutions and charities. The wider Rural division operates across the UK, with a network of 37 offices and a number of estate offices from Inverness in the North to Truro in the South-West. Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Sep 26, 2025
Full time
Role Overview An exciting opportunity has arisen for a Building Surveyor to join our Architecture & Building Surveying (ABS) team.You'll be based out of our Cirencester office, and your focus will be in the following areas: • Contract administration and project monitoring• Building surveys and report writing• Schedules of Condition and planned preventative maintenance programmes• Preparing tenders and contract documents• Advising on appointing contractors, designers and procurement routes• Preparing scheme designs and specifications of works• Preparing schedules of dilapidations• Advising on the preservation/conservation of historic buildings• Full understanding of CDM2015 duties• Preparation of Building regulations applications• Demonstrating a genuine understanding of Professional building surveying• Working to a high standard with strong client care and managing existing clients• Holds own client or client agent relationships on a day-to-day basis and becomes first point of contact for a client and with minimal oversight by others.• Has the confidence of their manager/director to take the lead on managing a client relationship.• Demonstrates effective time management to deliver instructions to deadlines and meets PowerBi KPI measures.• At a level where you are able to lead and develop others, have a full understanding of the relevant standards associated with the technical work.• Input into the development of the service line standard and undertake the role of skills leader effectively.• Demonstrating an awareness of all RICS guidelines and best practices relating to Party Wall Act, project management, Employers Agent and Reinstatement Cost Assessments. Click here to download the full job specification. Please ensure you read this before applying. What we offer you: Career and Professional Development 25-30 Days Annual Leave, depending on grade Life Assurance Private Medical Scheme Virtual GP Global Mobility Scheme Rewards Platform Company Pension Scheme Enhanced Incremental Annual Leave Find out more about Savills offer Team Overview Savills ABS team provides advice on architecture and building consultancy, and works closely alongside colleagues in rural planning, estate management, forestry, professional consultancy (tax, valuation, expert witness), farms and estate sales and purchasing, food and farming, renewable energy, energy brokerage, mapping and strategic projects. Our clients range from private individuals, rural estates, companies as well as institutions and charities. The wider Rural division operates across the UK, with a network of 37 offices and a number of estate offices from Inverness in the North to Truro in the South-West. Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Engineering Shift Team Leader Location Tewkesbury Salary - 41,944.50 per annum Hours: Shift Pattern: Week 1: Mon-Sat 06:00-14:00, Week 2: Mon-Fri 13:45-21:45 Rewards & Benefits Competitive salary with opportunities for development 22 days' holiday plus bank holidays (increasing with service) Company pension scheme Health and wellbeing support through Simply Health Discounted products & doorstep delivery Job description Department: Engineering Reports to: Engineering Manager The company is one of the UK's leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first-class customer service. We are looking for an experienced and motivated Engineering Shift Team Leader to join our Engineering Department at our Tewkesbury Depot. This role will provide on-the-floor support to our Engineers, ensuring the smooth running of production and distribution operations across our busy site. The Role - Key Responsibilities Support the Engineering Manager in delivering departmental goals Supervise, train and mentor Engineers, utilising team skills effectively Coordinate and deliver planned preventative maintenance schedules Repair and test electrical and mechanical plant equipment Lead effective fault finding and resolution for high-speed automated machinery Assist with departmental paperwork, records and compliance requirements Mentor Apprenticeship candidates as appropriate Deputise for the Engineering Manager and cover for Engineers when required Participate in equipment breakdown call-out rota About You - Skills & Experience Minimum of an electrical-based apprenticeship qualification - essential Experience of high-speed machinery in FMCG or a similar production environment - essential Strong electrical fault-finding skills - essential Experience working with automated machinery - essential Previous supervisory or people management experience - essential Self-motivated with the ability to adapt to changing priorities Strong communication skills and ability to foster good working relationships Flexible approach to shifts and deadlines, delivering a high standard of work How to Apply If you are an experienced Engineer with strong leadership skills and an electrical bias, we'd love to hear from you. Engineering Shift Team Leader Engineering FMCG Electrical Maintenance Mechanical Maintenance Automated Machinery Fault Finding Preventative Maintenance Leadership Supervision Please apply with your CV in the first instance. Wright Staff are acting as an employment business in relation to this vacancy.
Sep 22, 2025
Full time
Engineering Shift Team Leader Location Tewkesbury Salary - 41,944.50 per annum Hours: Shift Pattern: Week 1: Mon-Sat 06:00-14:00, Week 2: Mon-Fri 13:45-21:45 Rewards & Benefits Competitive salary with opportunities for development 22 days' holiday plus bank holidays (increasing with service) Company pension scheme Health and wellbeing support through Simply Health Discounted products & doorstep delivery Job description Department: Engineering Reports to: Engineering Manager The company is one of the UK's leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first-class customer service. We are looking for an experienced and motivated Engineering Shift Team Leader to join our Engineering Department at our Tewkesbury Depot. This role will provide on-the-floor support to our Engineers, ensuring the smooth running of production and distribution operations across our busy site. The Role - Key Responsibilities Support the Engineering Manager in delivering departmental goals Supervise, train and mentor Engineers, utilising team skills effectively Coordinate and deliver planned preventative maintenance schedules Repair and test electrical and mechanical plant equipment Lead effective fault finding and resolution for high-speed automated machinery Assist with departmental paperwork, records and compliance requirements Mentor Apprenticeship candidates as appropriate Deputise for the Engineering Manager and cover for Engineers when required Participate in equipment breakdown call-out rota About You - Skills & Experience Minimum of an electrical-based apprenticeship qualification - essential Experience of high-speed machinery in FMCG or a similar production environment - essential Strong electrical fault-finding skills - essential Experience working with automated machinery - essential Previous supervisory or people management experience - essential Self-motivated with the ability to adapt to changing priorities Strong communication skills and ability to foster good working relationships Flexible approach to shifts and deadlines, delivering a high standard of work How to Apply If you are an experienced Engineer with strong leadership skills and an electrical bias, we'd love to hear from you. Engineering Shift Team Leader Engineering FMCG Electrical Maintenance Mechanical Maintenance Automated Machinery Fault Finding Preventative Maintenance Leadership Supervision Please apply with your CV in the first instance. Wright Staff are acting as an employment business in relation to this vacancy.