Recruitment Consultant - Social Housing & Operational Support MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary; work with our Performance Team to ensure vulnerabilities are accurately recorded within the organisation's systems Investigate, register all complaints and report in accordance with company and client procedures; ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advise residents and clients of their outcomes Provide flexible cover across the leasehold and home ownership team during annual leave and sickness absence Assist with new build sales administration where required, including coordination of documents and customer correspondence Maintain accurate records and case notes on internal systems Deliver a customer focused service, responding to enquiries from leaseholders, solicitors and internal stakeholders Qualifications & Experience Present previous experience of working within Social Housing or Local Authority Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, able to work proactively and independently to deliver on tight timescales Set and monitor rigorous Key Performance Indicators (KPIs) Represent the client at regional and national housing forums, building the organisation's profile and influence Leadership of day to day operations, role modelling a culture of learning, ownership, and trust Provide visible, values based leadership contributing to cross departmental collaboration Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders Support the organisation to improve knowledge regarding service charges, rent & income collection Coach and mentor future leaders, promoting a culture of empowerment and accountability Create a culture of creativity, innovation and problem solving with all team members Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to the Inspiring strategy Act as an ambassador for the client and explore ways to represent the work that we do and collaborative working Deputise for the Director of Tenant Services as required In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate) Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans Experience in leading customer facing teams and a history of customer excellence & performance against KPIs Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery Extensive stakeholder management of both internal and external stakeholders Carry out relevant inquiries and maintain accurate, detailed notes in a timely manner Work collaboratively with the wider housing service providing feedback and guidance to original decision makers Work in conjunction with the Head of Service or other senior officers when assessing requests for provision of interim accommodation and where refusal is appropriate to draft detailed decisions setting out the client's reason for that refusal Participate in team duties such as the recording of review requests, maintaining and accurately updating databases and team mailboxes Liaise with each client's legal representatives and attend court when required Possess an analytical, investigative approach towards work and ability to critically appraise information and communicate complex decision making in writing; use findings of review work to identify opportunities for service improvement and good practice Possess a detailed knowledge of parts VI and VII of the Housing Act 1996 as amended, the Homelessness Code of Guidance, and a working knowledge of relevant case law to apply in statutory reviews Support the organisation's commitment to DAHA standards and best practice Deliver training and awareness sessions to colleagues around domestic abuse and safeguarding, with knowledge of safeguarding legislation and domestic abuse frameworks Strong working knowledge of LPE1/FME1 enquiries Confident, adaptable and able to pick up new areas of work quickly Calculate and issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of charges, with transparent explanations for any changes in costs Calculate and issue annual sinking fund statements Set service charges for new developments, ensuring sinking funds set where required Calculate freeholders' estate based charges are billed in line with the transfer and deeds Scrutinise and issue utility billing as per agreements and in line with new regulations and Ofgem rules Accurately apply rents and service charges to accounts and on relet; provide accurate rent and service charge information to internal teams in respect of rents and service charges (resale, PRTB, RTA)
Apr 22, 2026
Full time
Recruitment Consultant - Social Housing & Operational Support MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary; work with our Performance Team to ensure vulnerabilities are accurately recorded within the organisation's systems Investigate, register all complaints and report in accordance with company and client procedures; ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advise residents and clients of their outcomes Provide flexible cover across the leasehold and home ownership team during annual leave and sickness absence Assist with new build sales administration where required, including coordination of documents and customer correspondence Maintain accurate records and case notes on internal systems Deliver a customer focused service, responding to enquiries from leaseholders, solicitors and internal stakeholders Qualifications & Experience Present previous experience of working within Social Housing or Local Authority Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, able to work proactively and independently to deliver on tight timescales Set and monitor rigorous Key Performance Indicators (KPIs) Represent the client at regional and national housing forums, building the organisation's profile and influence Leadership of day to day operations, role modelling a culture of learning, ownership, and trust Provide visible, values based leadership contributing to cross departmental collaboration Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders Support the organisation to improve knowledge regarding service charges, rent & income collection Coach and mentor future leaders, promoting a culture of empowerment and accountability Create a culture of creativity, innovation and problem solving with all team members Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to the Inspiring strategy Act as an ambassador for the client and explore ways to represent the work that we do and collaborative working Deputise for the Director of Tenant Services as required In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate) Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans Experience in leading customer facing teams and a history of customer excellence & performance against KPIs Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery Extensive stakeholder management of both internal and external stakeholders Carry out relevant inquiries and maintain accurate, detailed notes in a timely manner Work collaboratively with the wider housing service providing feedback and guidance to original decision makers Work in conjunction with the Head of Service or other senior officers when assessing requests for provision of interim accommodation and where refusal is appropriate to draft detailed decisions setting out the client's reason for that refusal Participate in team duties such as the recording of review requests, maintaining and accurately updating databases and team mailboxes Liaise with each client's legal representatives and attend court when required Possess an analytical, investigative approach towards work and ability to critically appraise information and communicate complex decision making in writing; use findings of review work to identify opportunities for service improvement and good practice Possess a detailed knowledge of parts VI and VII of the Housing Act 1996 as amended, the Homelessness Code of Guidance, and a working knowledge of relevant case law to apply in statutory reviews Support the organisation's commitment to DAHA standards and best practice Deliver training and awareness sessions to colleagues around domestic abuse and safeguarding, with knowledge of safeguarding legislation and domestic abuse frameworks Strong working knowledge of LPE1/FME1 enquiries Confident, adaptable and able to pick up new areas of work quickly Calculate and issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of charges, with transparent explanations for any changes in costs Calculate and issue annual sinking fund statements Set service charges for new developments, ensuring sinking funds set where required Calculate freeholders' estate based charges are billed in line with the transfer and deeds Scrutinise and issue utility billing as per agreements and in line with new regulations and Ofgem rules Accurately apply rents and service charges to accounts and on relet; provide accurate rent and service charge information to internal teams in respect of rents and service charges (resale, PRTB, RTA)
Complaints Support Officer Northallerton Contract £14.13 per hour Our client is looking for an experienced is looking for Complaints Support Officer This is one of many roles we are recruiting for please visit our website colbernlimited co uk The Corporate Complaints Team is responsible for ensuring an effective, open and robust corporate complaints handling process, developing and implementing policies and procedures as appropriate. The Team oversees complaints as a whole across the Authority with a lead on Ombudsmen liaison. There is also close liaison with the other complaints teams and representatives across the Council, as well as senior management, elected members, MPs and other authorities and agencies. The Team is responsible for developing a positive, open and honest complaints culture across the Council and provides support, guidance and training to staff. Complaints and other representations are assessed to ascertain appropriate action and are recorded on the Council s case handling system, which the Team also oversees. Performance information is regularly reported to senior management teams including the Council s Management Board and Executive. The main task is to log and acknowledge complaints, allocate them to the service area and track response/conclusion. Strong attention to detail, good communication, customer service, good IT and systems skills and ability to learn quickly are the key requirements PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Apr 22, 2026
Contractor
Complaints Support Officer Northallerton Contract £14.13 per hour Our client is looking for an experienced is looking for Complaints Support Officer This is one of many roles we are recruiting for please visit our website colbernlimited co uk The Corporate Complaints Team is responsible for ensuring an effective, open and robust corporate complaints handling process, developing and implementing policies and procedures as appropriate. The Team oversees complaints as a whole across the Authority with a lead on Ombudsmen liaison. There is also close liaison with the other complaints teams and representatives across the Council, as well as senior management, elected members, MPs and other authorities and agencies. The Team is responsible for developing a positive, open and honest complaints culture across the Council and provides support, guidance and training to staff. Complaints and other representations are assessed to ascertain appropriate action and are recorded on the Council s case handling system, which the Team also oversees. Performance information is regularly reported to senior management teams including the Council s Management Board and Executive. The main task is to log and acknowledge complaints, allocate them to the service area and track response/conclusion. Strong attention to detail, good communication, customer service, good IT and systems skills and ability to learn quickly are the key requirements PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Great opportunity to work as an Area Relief Security Officer across a range of sites on our prestigious contract at Hinkley Point C. Locations: Avonmouth Docks, Brockworth, Junction 21 - may require occasional travel to the main Hinkley Point C Construction Site and other Associated Developments Hours: Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Pay rate: £16.28 per hour Your Time at Work Area Relief Security Officers play a key role in the protection of our Client's premises, assets, personnel and visitors, which are the key priorities of G4S. They are required to project a security presence which is both commanding and authoritative whilst remaining calm and professional at all times. Area Relief Security Officers fulfil various roles as tasked by their supervisors and as such are high profile enablers to the site and a key representative of G4S and the Hinkley Point C project. Area Relief Security Officers will cover multiple sites from Gloucester, Avonmouth and Junction 21 (M5). Duties are to be conducted with Health & Safety at the forefront of any task and in full compliance with the Assignment Instructions and Site Guidance Procedures. The performance of our highly trained Enhanced Security Officers must meet or exceed the expectations of G4S and our Client. Key Responsibilities: - This is a full time, permanent role with guaranteed hours working across the Hinkley Point C Security estate, providing surge requirement, absence and holiday cover - Comply with all Health & Safety procedures as set by our Client and G4S - Deploy on task as set by the supervisor - Conduct duties at the Site Main Entry Point - Carry out search procedures on vehicles and personnel - Conduct high visibility patrols (foot & mobile) - Operate Proof of Presence - Respond to security incidents and assist in the coordination of follow up activities - Produce incident reports - Liaise with Emergency services - Operate, maintain equipment and report equipment failures/faults - Deliver the highest standards of customer and employee care Our Perfect Worker Skills and Competencies: - Strong written and verbal communication skills - Teamwork - Adaptable and flexible - Customer-focused Specific Occupational Requirements: - A current valid Security Industry Authority (SIA) Licence - Ability to pass and hold National Security Clearance Vetting - Full UK Driving License (manual) is mandatory - Able to produce a five year verifiable work history Educational Requirements/Qualifications: - A basic standard of education in Maths, English and IT Preferred Experience: - A security professional with prior experience gained in a corporate, Critical National Infrastructure, Police or Military environment - Understanding of H&S requirements Personal Qualities: - Highest levels of integrity, respectfulness and professionalism required at all times - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Listen and communicate effectively - Ability to plan ahead as far as possible and share intelligence to prevent surprises Key Information and Benefits - Permanent Contract - 308 hours annual leave per annum (inclusive of bank holiday entitlement) - G4S National Pension Scheme - Dell, Vodafone and O2 discounts - Perks at Work (national discount scheme) - Aviva car, home and travel insurance discount - Health Saturday Fund (health cash plan for you and your family) Job Ref: 1G4S (G595) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 22, 2026
Full time
Great opportunity to work as an Area Relief Security Officer across a range of sites on our prestigious contract at Hinkley Point C. Locations: Avonmouth Docks, Brockworth, Junction 21 - may require occasional travel to the main Hinkley Point C Construction Site and other Associated Developments Hours: Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Pay rate: £16.28 per hour Your Time at Work Area Relief Security Officers play a key role in the protection of our Client's premises, assets, personnel and visitors, which are the key priorities of G4S. They are required to project a security presence which is both commanding and authoritative whilst remaining calm and professional at all times. Area Relief Security Officers fulfil various roles as tasked by their supervisors and as such are high profile enablers to the site and a key representative of G4S and the Hinkley Point C project. Area Relief Security Officers will cover multiple sites from Gloucester, Avonmouth and Junction 21 (M5). Duties are to be conducted with Health & Safety at the forefront of any task and in full compliance with the Assignment Instructions and Site Guidance Procedures. The performance of our highly trained Enhanced Security Officers must meet or exceed the expectations of G4S and our Client. Key Responsibilities: - This is a full time, permanent role with guaranteed hours working across the Hinkley Point C Security estate, providing surge requirement, absence and holiday cover - Comply with all Health & Safety procedures as set by our Client and G4S - Deploy on task as set by the supervisor - Conduct duties at the Site Main Entry Point - Carry out search procedures on vehicles and personnel - Conduct high visibility patrols (foot & mobile) - Operate Proof of Presence - Respond to security incidents and assist in the coordination of follow up activities - Produce incident reports - Liaise with Emergency services - Operate, maintain equipment and report equipment failures/faults - Deliver the highest standards of customer and employee care Our Perfect Worker Skills and Competencies: - Strong written and verbal communication skills - Teamwork - Adaptable and flexible - Customer-focused Specific Occupational Requirements: - A current valid Security Industry Authority (SIA) Licence - Ability to pass and hold National Security Clearance Vetting - Full UK Driving License (manual) is mandatory - Able to produce a five year verifiable work history Educational Requirements/Qualifications: - A basic standard of education in Maths, English and IT Preferred Experience: - A security professional with prior experience gained in a corporate, Critical National Infrastructure, Police or Military environment - Understanding of H&S requirements Personal Qualities: - Highest levels of integrity, respectfulness and professionalism required at all times - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Listen and communicate effectively - Ability to plan ahead as far as possible and share intelligence to prevent surprises Key Information and Benefits - Permanent Contract - 308 hours annual leave per annum (inclusive of bank holiday entitlement) - G4S National Pension Scheme - Dell, Vodafone and O2 discounts - Perks at Work (national discount scheme) - Aviva car, home and travel insurance discount - Health Saturday Fund (health cash plan for you and your family) Job Ref: 1G4S (G595) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Customer Service Representative- Aftermarket; Wolverhampton; 6 month contract; £17.00 per hr paye Inside IR35. We have a requirement for a Customer Service Representative specialising in an Aftermarket environment working with our Aerospace client based in Wolverhampton. Responsibilities for this role include promptly responding to and managing customer calls and inquiries to offer updates on their orders, thereby ensuring seamless customer service operations. Our client is seeking a highly motivated individual with exceptional attention to detail, a background in decision-making, and a strong sense of responsibility. The ideal candidate should demonstrate the ability to take initiative and operate with the utmost personal integrity. Daily Duties Drive a customer-centric culture within the Aftermarket Service Team, ensuring every interaction prioritizes customer satisfaction. Serve as the primary point of contact for a portfolio of customers in the Aftermarket area, managing their inquiries and needs efficiently. Enhance customer information, communications, and documentation to elevate service levels and ensure clarity. Collaborate proactively within a multi-disciplinary team to meet and exceed customer expectations and deadlines. Independently handle customer inquiries via telephone or electronic channels, providing information, managing accounts, generating quotations, and resolving issues promptly. Coordinate scheduling and order management activities, ensuring alignment with customer delivery requirements and operational team commitments. Conduct reviews of requests for quotation (RFQ), purchase orders (PO), and contracts to ensure compliance with contractual obligations. Utilise organizational and product knowledge to address complex inquiries and provide personalized follow-up to customers, deviating from scripted responses when necessary. Develop documentation and standard procedures to address difficult customer issues, requests, and complaints, directing queries to appropriate departments or personnel as needed. Monitor adherence to agreed-upon schedules, manage customer expectations, and provide regular status reports, identifying and escalating operational performance issues promptly. Collaborate with internal teams such as production, sales, shipping, and warehouse to expedite or trace shipments and resolve issues effectively. Report issues through the Quality, Cost, Delivery, People, Safety (QCPC) procedure and resolve invoice queries to ensure timely cash collection. Operate in alignment with the company's ethical standards, information technology policies, people philosophies, and EH&S (Environment, Health, and Safety) policies and procedures. Demonstrate understanding and actively participate in continuous improvement (CI) and Lean activities, driving improvements within the team and processes wherever possible. Essential skills: Passion for delivering excellent customer service and effective communication skills. Familiarity with SAP experience in sales and distribution modules. Experience in customer service, demonstrating the ability to manage relationships effectively and attention to detail. Desirable skills: Practical knowledge and understanding of the aerospace industry, particularly with a military focus. Understanding of export requirements, including EUU's and export licenses. Previous exposure to continuous improvement methodologies and Lean principles. Morson is acting as an employment business in relation to this vacancy
Apr 22, 2026
Contractor
Customer Service Representative- Aftermarket; Wolverhampton; 6 month contract; £17.00 per hr paye Inside IR35. We have a requirement for a Customer Service Representative specialising in an Aftermarket environment working with our Aerospace client based in Wolverhampton. Responsibilities for this role include promptly responding to and managing customer calls and inquiries to offer updates on their orders, thereby ensuring seamless customer service operations. Our client is seeking a highly motivated individual with exceptional attention to detail, a background in decision-making, and a strong sense of responsibility. The ideal candidate should demonstrate the ability to take initiative and operate with the utmost personal integrity. Daily Duties Drive a customer-centric culture within the Aftermarket Service Team, ensuring every interaction prioritizes customer satisfaction. Serve as the primary point of contact for a portfolio of customers in the Aftermarket area, managing their inquiries and needs efficiently. Enhance customer information, communications, and documentation to elevate service levels and ensure clarity. Collaborate proactively within a multi-disciplinary team to meet and exceed customer expectations and deadlines. Independently handle customer inquiries via telephone or electronic channels, providing information, managing accounts, generating quotations, and resolving issues promptly. Coordinate scheduling and order management activities, ensuring alignment with customer delivery requirements and operational team commitments. Conduct reviews of requests for quotation (RFQ), purchase orders (PO), and contracts to ensure compliance with contractual obligations. Utilise organizational and product knowledge to address complex inquiries and provide personalized follow-up to customers, deviating from scripted responses when necessary. Develop documentation and standard procedures to address difficult customer issues, requests, and complaints, directing queries to appropriate departments or personnel as needed. Monitor adherence to agreed-upon schedules, manage customer expectations, and provide regular status reports, identifying and escalating operational performance issues promptly. Collaborate with internal teams such as production, sales, shipping, and warehouse to expedite or trace shipments and resolve issues effectively. Report issues through the Quality, Cost, Delivery, People, Safety (QCPC) procedure and resolve invoice queries to ensure timely cash collection. Operate in alignment with the company's ethical standards, information technology policies, people philosophies, and EH&S (Environment, Health, and Safety) policies and procedures. Demonstrate understanding and actively participate in continuous improvement (CI) and Lean activities, driving improvements within the team and processes wherever possible. Essential skills: Passion for delivering excellent customer service and effective communication skills. Familiarity with SAP experience in sales and distribution modules. Experience in customer service, demonstrating the ability to manage relationships effectively and attention to detail. Desirable skills: Practical knowledge and understanding of the aerospace industry, particularly with a military focus. Understanding of export requirements, including EUU's and export licenses. Previous exposure to continuous improvement methodologies and Lean principles. Morson is acting as an employment business in relation to this vacancy
Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE) to recruit a Fire Safety Officer based from their Belfast City Centre head office within the building safety management department.The Northern Ireland Housing Executive (NIHE) is one of the largest housing bodies in the UK, managing over 85,000 properties and serving more than 159,000 tenants. With a workforce of 3,200 staff, NIHE is committed to delivering innovative housing solutions and transforming lives across Northern Ireland. Your new role This role is initially a contract role. However, as it's currently vacant, there is a good possibility the post will be recruited permanently. As the Fire Safety Officer, you will assist the Fire Safety Manager in implementing, monitoring and reviewing the Housing Executive's Fire Safety Policies, Processes and Procedures and ensure the NIHE is fully compliant with its statutory and regulatory undertakings and reduces any risk to its customers, employees, and third parties to as low as reasonably practicable. The key duties will include: Lead fire safety management across a portfolio of premises, ensuring a customer focused and compliant service. Carry out Fire Risk Assessments and produce effective Action Plans. Oversee and coordinate fire safety works with contractors and internal teams. Monitor contractor performance and escalate non compliance where required. Provide technical fire safety advice to internal stakeholders. Engage with tenants, local authorities and community representatives on fire safety matters. Support the development and delivery of internal and external fire safety training. Prepare reports, analyse data and contribute to Health & Safety committees. Maintain up to date knowledge of legislation, standards and best practice. Manage complaints, enquiries and general fire safety communications. Ensure compliance with organisational policies, procedures and statutory requirements. Promote a positive health, safety and wellbeing culture across the organisation. What you'll need to succeed To be eligible for this role, you will hold a relevant Fire Safety qualification and have similar experience from working in the construction and property fire safety sector. What you'll get in return Salary range: £37,280 - £44.075. You will get the opportunity to work for a large Housing Body on an ongoing temporary contract. This position offers an immediate start with weekly payment via BACS transfer with all business mileage expenses being reimbursed at 45p per mile. The role allows for an excellent work-life balance with the working hours amounting to 37 per week along with an annual holiday entitlement of 35 days, inclusive of stats. What you need to do now If you're interested in this role, contact Michael Dickson on click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 22, 2026
Full time
Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE) to recruit a Fire Safety Officer based from their Belfast City Centre head office within the building safety management department.The Northern Ireland Housing Executive (NIHE) is one of the largest housing bodies in the UK, managing over 85,000 properties and serving more than 159,000 tenants. With a workforce of 3,200 staff, NIHE is committed to delivering innovative housing solutions and transforming lives across Northern Ireland. Your new role This role is initially a contract role. However, as it's currently vacant, there is a good possibility the post will be recruited permanently. As the Fire Safety Officer, you will assist the Fire Safety Manager in implementing, monitoring and reviewing the Housing Executive's Fire Safety Policies, Processes and Procedures and ensure the NIHE is fully compliant with its statutory and regulatory undertakings and reduces any risk to its customers, employees, and third parties to as low as reasonably practicable. The key duties will include: Lead fire safety management across a portfolio of premises, ensuring a customer focused and compliant service. Carry out Fire Risk Assessments and produce effective Action Plans. Oversee and coordinate fire safety works with contractors and internal teams. Monitor contractor performance and escalate non compliance where required. Provide technical fire safety advice to internal stakeholders. Engage with tenants, local authorities and community representatives on fire safety matters. Support the development and delivery of internal and external fire safety training. Prepare reports, analyse data and contribute to Health & Safety committees. Maintain up to date knowledge of legislation, standards and best practice. Manage complaints, enquiries and general fire safety communications. Ensure compliance with organisational policies, procedures and statutory requirements. Promote a positive health, safety and wellbeing culture across the organisation. What you'll need to succeed To be eligible for this role, you will hold a relevant Fire Safety qualification and have similar experience from working in the construction and property fire safety sector. What you'll get in return Salary range: £37,280 - £44.075. You will get the opportunity to work for a large Housing Body on an ongoing temporary contract. This position offers an immediate start with weekly payment via BACS transfer with all business mileage expenses being reimbursed at 45p per mile. The role allows for an excellent work-life balance with the working hours amounting to 37 per week along with an annual holiday entitlement of 35 days, inclusive of stats. What you need to do now If you're interested in this role, contact Michael Dickson on click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aftersales Managers, Do you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match. An industry award winning group with amazing benefits. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Aftersales Manager to join their successful business based in the Erdington area. Aftersales Manager benefits include: Industry leading package and commission scheme Industry leading management development programme 33 days annual leave, in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Company Car & Fuel card Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website Aftersales Manager Requirements: •This is a busy and demanding business, you will be responsible for the successful operation of the department, managing a large team. •Your focus will be to ensure volume and profit targets are met by inspiring and leading your team to achieve their full potential, always delivering the highest level of customer satisfaction. •You will need to have worked in a similar position within a large PLC environment within the motor trade and be able to demonstrate excellent organisational skills, effective people skills and be able to show strong financial control. To find out more or to apply for this vacancy you can email (url removed) Alternatively why not call Daniel directly on (phone number removed) or (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 22, 2026
Full time
Aftersales Managers, Do you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match. An industry award winning group with amazing benefits. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Aftersales Manager to join their successful business based in the Erdington area. Aftersales Manager benefits include: Industry leading package and commission scheme Industry leading management development programme 33 days annual leave, in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Company Car & Fuel card Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website Aftersales Manager Requirements: •This is a busy and demanding business, you will be responsible for the successful operation of the department, managing a large team. •Your focus will be to ensure volume and profit targets are met by inspiring and leading your team to achieve their full potential, always delivering the highest level of customer satisfaction. •You will need to have worked in a similar position within a large PLC environment within the motor trade and be able to demonstrate excellent organisational skills, effective people skills and be able to show strong financial control. To find out more or to apply for this vacancy you can email (url removed) Alternatively why not call Daniel directly on (phone number removed) or (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
(FS) Customer Service representative Location: Exeter Salary: £26,000 per annum Ref: 4316CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4316CS The company: A well-established international export company who manufacture and distribute high quality products Main duties: Working in a fast-paced environment, you will be responsible for all enquires and calls from retailers providing outstanding service The role: - Be responsible for all enquiries via phone and email responding in a timely manner - Resolve any customer complaints - Manage order processing ensuring all is recorded accurately - General admin including invoices and order management - Liaise with internal departments ensuring products are distributed accurately - Support the sales team by providing product and order information - Ensure all customer records are updated and maintained on the CRM system The candidate: - Customer service / administration experience beneficial but not a requirement - Excellent communications Skills with a customer focus approach - Organised with attention to detail - Enthusiastic to learn new skills - IT Literate with MS Office The salary: £26,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 21, 2026
Full time
(FS) Customer Service representative Location: Exeter Salary: £26,000 per annum Ref: 4316CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4316CS The company: A well-established international export company who manufacture and distribute high quality products Main duties: Working in a fast-paced environment, you will be responsible for all enquires and calls from retailers providing outstanding service The role: - Be responsible for all enquiries via phone and email responding in a timely manner - Resolve any customer complaints - Manage order processing ensuring all is recorded accurately - General admin including invoices and order management - Liaise with internal departments ensuring products are distributed accurately - Support the sales team by providing product and order information - Ensure all customer records are updated and maintained on the CRM system The candidate: - Customer service / administration experience beneficial but not a requirement - Excellent communications Skills with a customer focus approach - Organised with attention to detail - Enthusiastic to learn new skills - IT Literate with MS Office The salary: £26,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Global Technology Solutions Ltd
City, Newcastle Upon Tyne
Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 - via umbrella) Contract Length: 6 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6-8 week shift rotation , providing plenty of notice to help you plan Includes some evening and weekend shifts, fairly shared across the team The Role As a Customer Service Advisor, you will: Deliver excellent customer service across a range of loan-related enquiries Handle more complex customer requests, collaborating with colleagues across the business where required Ensure the right outcome for the customer is achieved, aiming to resolve queries first time Maintain accurate and up-to-date customer records in line with GDPR requirements Work towards and achieve agreed Key Performance Indicators (KPIs) If you enjoy helping customers, solving problems, and being part of a supportive team, this role could be a great fit for you. What We're Looking For A friendly, approachable, and customer-focused attitude Ability to work in a fast-paced, process-driven environment Strong attention to detail and confidence using computer systems A team player who enjoys working collaboratively and contributing ideas for continuous improvement A strong sense of responsibility when handling sensitive customer information The ability to undergo financial and criminal background checks What's on Offer Salary up to £23,500 per annum (when permanent), depending on experience Competitive benefits package including: Private medical insurance Gym membership discounts Contributory pension scheme 25 days' annual leave Mental Health First Aider support Plus many additional benefits Work Environment This is an office-based role located at Cobalt Business Park, Newcastle , with excellent bus and train links for easy commuting. If you have the skills and enthusiasm to succeed in this role, apply now to take the next step in your customer service career.
Apr 21, 2026
Contractor
Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 - via umbrella) Contract Length: 6 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6-8 week shift rotation , providing plenty of notice to help you plan Includes some evening and weekend shifts, fairly shared across the team The Role As a Customer Service Advisor, you will: Deliver excellent customer service across a range of loan-related enquiries Handle more complex customer requests, collaborating with colleagues across the business where required Ensure the right outcome for the customer is achieved, aiming to resolve queries first time Maintain accurate and up-to-date customer records in line with GDPR requirements Work towards and achieve agreed Key Performance Indicators (KPIs) If you enjoy helping customers, solving problems, and being part of a supportive team, this role could be a great fit for you. What We're Looking For A friendly, approachable, and customer-focused attitude Ability to work in a fast-paced, process-driven environment Strong attention to detail and confidence using computer systems A team player who enjoys working collaboratively and contributing ideas for continuous improvement A strong sense of responsibility when handling sensitive customer information The ability to undergo financial and criminal background checks What's on Offer Salary up to £23,500 per annum (when permanent), depending on experience Competitive benefits package including: Private medical insurance Gym membership discounts Contributory pension scheme 25 days' annual leave Mental Health First Aider support Plus many additional benefits Work Environment This is an office-based role located at Cobalt Business Park, Newcastle , with excellent bus and train links for easy commuting. If you have the skills and enthusiasm to succeed in this role, apply now to take the next step in your customer service career.
Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important. SUMMARYSupervise the day-to-day accounting activities within the UK and Africa region. The incumbent will achieve operational objectives; develop and maintain systems and processes; verify integrity and accuracy of financial information, monitor revenue and expenses; implement, maintain and monitor accounting controls; and complies with legal requirements, as well as develop and maintain strong relationships with clients. DUTIES & RESPONSIBILITIES Lead and manage the Shared Services Centre (SSC) teams across the region, covering Accounts Payable, Accounts Receivable, General Ledger, and Payroll, including oversight of Certify, ensuring all data is accurate, complete, and compliant. Prepare and produce monthly accounts to Trial Balance, ensuring accuracy and maintaining a full and transparent audit trail. Oversee all PAYE and pension submissions, ensuring timely and accurate filings and payments. Manage all VAT submissions and payments in accordance with statutory deadlines. Support statutory, internal, and SOX audits, providing required documentation and facilitating audit processes. Complete and submit Office for National Statistics reporting as required. Manage cash flow, including preparation of forecasts and reporting to Corporate. Prepare, review, and ensure the accuracy of Blackline reconciliations. Support internal clients with the preparation of flash reports and forecast submissions. Review and record inventory cost updates, ensuring correct valuation and reporting. Compile and/or review monthly management accounts, ensuring accuracy and adherence to deadlines. Maintain bank accounts for UK entities, ensuring the timely addition and removal of signatories. Prepare greenhouse gas reporting in support of CL Inc.'s public disclosure requirements. Train, mentor, and support financial staff to build capability and ensure high performance. Ensure adherence to all company policies, procedures, and financial controls. Manage all deliverables against corporate and local financial deadlines. Provide support to other G&A departments across the organisation as required. Act as Deputy to the UK & Africa Controller during periods of absence, ensuring continuity of leadership and financial oversight. The list of job duties is not exclusive or exhaustive, and the job holder will be required to undertake tasks that may reasonably be expected within the scope of the job. SUPERVISORY RESPONSIBLITIES This position has supervisory responsibilities QUALIFICATIONS Qualified Accountant, full member of an Accountancy body/association 5 Years experience preferred KNOWLEDGE, SKILLS & ATTRIBUTES In-depth knowledge of accounting and accounting principles, laws and best practices. In-depth knowledge of payroll processing including pension exchange and holiday pay. Strong analytical skills with the ability to present financial data and recommendations clearly and concisely. Excellent organizational and leadership skills, with a demonstrated ability to effectively manage and motivate a team. Advanced proficiency in financial management ERP software and excel. Excellent communication, interpersonal, and influencing skills. Ability to build trust and rapport with managers and employees at all levels. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Ability to handle multiple projects and priorities with a high degree of professionalism and discretion. Good knowledge of all Microsoft packages. Ability to work independently in challenging circumstances and use initiative to propose and implement changes to work practices. Ability to work with Company Senior Management to meet business objectives. COMPETENCIES Financial Expertise: Demonstrates in-depth knowledge of corporate finance and accounting principles, laws and best practices. Applies financial expertise to plan, monitor, analyze, and report on the business unit's financial performance and risks. Ensures the integrity and accuracy of financial statements and transactions. Implements and maintains effective internal control systems and procedures. Provides financial guidance and support to senior management, department managers, board of directors, and other stakeholders. Strategic Thinking: Establishes and implements short- and long-range SSC goals, objectives, and strategic plans. Evaluates the impact of internal and external factors on the SSCs performance. Identifies and capitalizes on opportunities and mitigates risks. Risk Management : Identifying, assessing and mitigating risks that could impact the SSC, it's clients or the company negatively. Problem Solving and Decision Making: Uses analytical skills and financial data to identify, diagnose, and solve complex problems. Presents financial data and recommendations clearly and concisely. Makes sound and timely decisions based on relevant information and analysis. Balances competing priorities and multiple projects with a high degree of professionalism and discretion. Leading Others: Manages and mentors financial professionals, setting clear objectives, providing regular feedback, and conducting performance evaluations. Fosters a positive and collaborative work environment that encourages teamwork and professional growth. Communicates effectively and proactively across departments and levels. Build trust and rapport with managers and employees. Decision-Making: Analyzes complex situations quickly and effectively to make timely, well-reasoned decisions in consultation with the Finance Controller. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is considered LIGHT work. WORK ENVIRONMENT This position is considered OFFICE WORK which is characterised as follows. Almost exclusively indoors during the day and occasionally at night. Occasional exposure to airborne dust in the workplace. Work surface is stable (flat).Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production
Apr 21, 2026
Full time
Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important. SUMMARYSupervise the day-to-day accounting activities within the UK and Africa region. The incumbent will achieve operational objectives; develop and maintain systems and processes; verify integrity and accuracy of financial information, monitor revenue and expenses; implement, maintain and monitor accounting controls; and complies with legal requirements, as well as develop and maintain strong relationships with clients. DUTIES & RESPONSIBILITIES Lead and manage the Shared Services Centre (SSC) teams across the region, covering Accounts Payable, Accounts Receivable, General Ledger, and Payroll, including oversight of Certify, ensuring all data is accurate, complete, and compliant. Prepare and produce monthly accounts to Trial Balance, ensuring accuracy and maintaining a full and transparent audit trail. Oversee all PAYE and pension submissions, ensuring timely and accurate filings and payments. Manage all VAT submissions and payments in accordance with statutory deadlines. Support statutory, internal, and SOX audits, providing required documentation and facilitating audit processes. Complete and submit Office for National Statistics reporting as required. Manage cash flow, including preparation of forecasts and reporting to Corporate. Prepare, review, and ensure the accuracy of Blackline reconciliations. Support internal clients with the preparation of flash reports and forecast submissions. Review and record inventory cost updates, ensuring correct valuation and reporting. Compile and/or review monthly management accounts, ensuring accuracy and adherence to deadlines. Maintain bank accounts for UK entities, ensuring the timely addition and removal of signatories. Prepare greenhouse gas reporting in support of CL Inc.'s public disclosure requirements. Train, mentor, and support financial staff to build capability and ensure high performance. Ensure adherence to all company policies, procedures, and financial controls. Manage all deliverables against corporate and local financial deadlines. Provide support to other G&A departments across the organisation as required. Act as Deputy to the UK & Africa Controller during periods of absence, ensuring continuity of leadership and financial oversight. The list of job duties is not exclusive or exhaustive, and the job holder will be required to undertake tasks that may reasonably be expected within the scope of the job. SUPERVISORY RESPONSIBLITIES This position has supervisory responsibilities QUALIFICATIONS Qualified Accountant, full member of an Accountancy body/association 5 Years experience preferred KNOWLEDGE, SKILLS & ATTRIBUTES In-depth knowledge of accounting and accounting principles, laws and best practices. In-depth knowledge of payroll processing including pension exchange and holiday pay. Strong analytical skills with the ability to present financial data and recommendations clearly and concisely. Excellent organizational and leadership skills, with a demonstrated ability to effectively manage and motivate a team. Advanced proficiency in financial management ERP software and excel. Excellent communication, interpersonal, and influencing skills. Ability to build trust and rapport with managers and employees at all levels. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Ability to handle multiple projects and priorities with a high degree of professionalism and discretion. Good knowledge of all Microsoft packages. Ability to work independently in challenging circumstances and use initiative to propose and implement changes to work practices. Ability to work with Company Senior Management to meet business objectives. COMPETENCIES Financial Expertise: Demonstrates in-depth knowledge of corporate finance and accounting principles, laws and best practices. Applies financial expertise to plan, monitor, analyze, and report on the business unit's financial performance and risks. Ensures the integrity and accuracy of financial statements and transactions. Implements and maintains effective internal control systems and procedures. Provides financial guidance and support to senior management, department managers, board of directors, and other stakeholders. Strategic Thinking: Establishes and implements short- and long-range SSC goals, objectives, and strategic plans. Evaluates the impact of internal and external factors on the SSCs performance. Identifies and capitalizes on opportunities and mitigates risks. Risk Management : Identifying, assessing and mitigating risks that could impact the SSC, it's clients or the company negatively. Problem Solving and Decision Making: Uses analytical skills and financial data to identify, diagnose, and solve complex problems. Presents financial data and recommendations clearly and concisely. Makes sound and timely decisions based on relevant information and analysis. Balances competing priorities and multiple projects with a high degree of professionalism and discretion. Leading Others: Manages and mentors financial professionals, setting clear objectives, providing regular feedback, and conducting performance evaluations. Fosters a positive and collaborative work environment that encourages teamwork and professional growth. Communicates effectively and proactively across departments and levels. Build trust and rapport with managers and employees. Decision-Making: Analyzes complex situations quickly and effectively to make timely, well-reasoned decisions in consultation with the Finance Controller. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is considered LIGHT work. WORK ENVIRONMENT This position is considered OFFICE WORK which is characterised as follows. Almost exclusively indoors during the day and occasionally at night. Occasional exposure to airborne dust in the workplace. Work surface is stable (flat).Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 21, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Contract Officer (Repairs) Contract Officer (Repairs) To administer repairs scheme programmes, keeping track of the cost, timescales and quality of the works completed. Contract Officer (Repairs) To support the delivery of repair based programmed works, working on specific building and compliance related work programmes, supporting the programme manager. Contract Officer (Repairs) To support the repairs teams in developing programme and performance management systems. Contract Officer (Repairs) To maintain statistical information for the teams as directed and provide regular reporting. Contract Officer (Repairs) To respond to stage one complaints and members enquiries on behalf of a number of service areas ensuring that lessons are learnt and processes are implemented to improve the delivery of the service. Contract Officer (Repairs) To manage and administer completion of works either from direct labour or contracted work streams. Contract Officer (Repairs) To liaise with customers, internal and external agencies or representatives in regards to queries and ensuring high quality responses. Contract Officer (Repairs) To collate reports when required for the team and senior officers or members of the council across a number of work streams. Contract Officer (Repairs) To collate data when needed to external bodies for benchmarking. Contract Officer (Repairs) To promote the department both internally and externally, especially in regards to specialisms within the teams.
Apr 21, 2026
Contractor
Contract Officer (Repairs) Contract Officer (Repairs) To administer repairs scheme programmes, keeping track of the cost, timescales and quality of the works completed. Contract Officer (Repairs) To support the delivery of repair based programmed works, working on specific building and compliance related work programmes, supporting the programme manager. Contract Officer (Repairs) To support the repairs teams in developing programme and performance management systems. Contract Officer (Repairs) To maintain statistical information for the teams as directed and provide regular reporting. Contract Officer (Repairs) To respond to stage one complaints and members enquiries on behalf of a number of service areas ensuring that lessons are learnt and processes are implemented to improve the delivery of the service. Contract Officer (Repairs) To manage and administer completion of works either from direct labour or contracted work streams. Contract Officer (Repairs) To liaise with customers, internal and external agencies or representatives in regards to queries and ensuring high quality responses. Contract Officer (Repairs) To collate reports when required for the team and senior officers or members of the council across a number of work streams. Contract Officer (Repairs) To collate data when needed to external bodies for benchmarking. Contract Officer (Repairs) To promote the department both internally and externally, especially in regards to specialisms within the teams.
Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology. Our global team of Billing Coordinators, is responsible for the management of the end-to-end billing process for a dedicated group of Program clients. VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere. Your Responsibilities Responsible for a group of assigned Vista Program members. The role requires processing of flight invoices correctly in line with contracted rates and conditions. Issuing monthly flight statements on a timely basis and liaising with clients on billing related issues. There is an out of business hours on call service to support the business 24/7. Reviewing flight activity daily, producing accurate flight activity invoices, aligning with the individual contract terms. reporting differences between estimated and actual billing values. Reviewing, calculating, adding or adjusting flight specific additional costs to the member invoices. Collaborating with the Program sales team to review and approve any non-standard invoices prior to dispatch. Ensuring contract balances for cash and hours flown are maintained and accurate, reconciled against flight hours, payments and invoices. Generate and send out Flight Activity statements to designated members. Responding to member queries regarding invoices and working with Sales to resolve issues as required. Building and maintaining relationships with members and their representatives, facilitating service excellence. When required, attending internal and external meetings to discuss any billing related questions or queries. Supporting the Accounts Receivable function in the timely receipt of payments. Creating reports on flying activity and other statistics as required by Program members, or business partners On-Call duty during weekends will be required. Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager Required Skills, Qualifications, and Experience Minimum 2 years' experience invoicing/billing function. Demonstrate superior attention to detail, intermediate Excel skills and experience in client focussed analytical commentary. Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred. Demonstrate a strong self-motivated approach and understanding of variable levels of urgency. You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business. Excellent verbal and written communications skills; experience in cross functional collaboration is beneficial. Prior experience with SAP accounting software is beneficial.
Apr 21, 2026
Full time
Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology. Our global team of Billing Coordinators, is responsible for the management of the end-to-end billing process for a dedicated group of Program clients. VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere. Your Responsibilities Responsible for a group of assigned Vista Program members. The role requires processing of flight invoices correctly in line with contracted rates and conditions. Issuing monthly flight statements on a timely basis and liaising with clients on billing related issues. There is an out of business hours on call service to support the business 24/7. Reviewing flight activity daily, producing accurate flight activity invoices, aligning with the individual contract terms. reporting differences between estimated and actual billing values. Reviewing, calculating, adding or adjusting flight specific additional costs to the member invoices. Collaborating with the Program sales team to review and approve any non-standard invoices prior to dispatch. Ensuring contract balances for cash and hours flown are maintained and accurate, reconciled against flight hours, payments and invoices. Generate and send out Flight Activity statements to designated members. Responding to member queries regarding invoices and working with Sales to resolve issues as required. Building and maintaining relationships with members and their representatives, facilitating service excellence. When required, attending internal and external meetings to discuss any billing related questions or queries. Supporting the Accounts Receivable function in the timely receipt of payments. Creating reports on flying activity and other statistics as required by Program members, or business partners On-Call duty during weekends will be required. Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager Required Skills, Qualifications, and Experience Minimum 2 years' experience invoicing/billing function. Demonstrate superior attention to detail, intermediate Excel skills and experience in client focussed analytical commentary. Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred. Demonstrate a strong self-motivated approach and understanding of variable levels of urgency. You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business. Excellent verbal and written communications skills; experience in cross functional collaboration is beneficial. Prior experience with SAP accounting software is beneficial.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time We are seeking an experienced Project Manager to lead the safe, compliant and commercially effective delivery of Billable Works across the VIVO contract. You will take full ownership of projects from initiation through to completion, managing risk, cost, programme and quality while ensuring compliance with all statutory, regulatory, Health, Safety and Environmental requirements. Working closely with Defence Infrastructure Organisation representatives, site teams and supply chain partners, you will agree project scope, priorities and delivery programmes, ensuring that suitably qualified operatives are deployed and that safe systems of work are in place. You will be responsible for reviewing Risk Assessments and Method Statements, managing project documentation, progressing tasks through Maximo and maintaining accurate records within SharePoint. The role requires a strong customer focus, supporting end users to resolve issues, managing complaints effectively and contributing to wider MoD objectives, including carbon reduction. You will manage stakeholder expectations through clear communication and sound commercial decision-making, ensuring value for money and effective risk management at all times. About you You will have proven experience managing projects within a construction, engineering or FM environment, including leading teams to achieve KPIs, controlling costs and managing stakeholder relationships. You will be confident supervising site operations, planning and controlling work activities, and applying safe systems of work in live environments. You will hold an HNC/HND (or equivalent experience) in a relevant engineering or building discipline and a management level Health & Safety qualification such as SMSTS, with a commitment to ongoing professional development. Strong IT skills are essential, with experience using CAFM systems and Microsoft Office tools. Membership of a relevant professional body (e.g. APM, RICS, MCIOB) and experience within a defence or regulated environment are desirable. If you are a proactive, organised and commercially aware Project Manager with excellent communication skills and a commitment to high quality delivery, we would welcome your application. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 21, 2026
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time We are seeking an experienced Project Manager to lead the safe, compliant and commercially effective delivery of Billable Works across the VIVO contract. You will take full ownership of projects from initiation through to completion, managing risk, cost, programme and quality while ensuring compliance with all statutory, regulatory, Health, Safety and Environmental requirements. Working closely with Defence Infrastructure Organisation representatives, site teams and supply chain partners, you will agree project scope, priorities and delivery programmes, ensuring that suitably qualified operatives are deployed and that safe systems of work are in place. You will be responsible for reviewing Risk Assessments and Method Statements, managing project documentation, progressing tasks through Maximo and maintaining accurate records within SharePoint. The role requires a strong customer focus, supporting end users to resolve issues, managing complaints effectively and contributing to wider MoD objectives, including carbon reduction. You will manage stakeholder expectations through clear communication and sound commercial decision-making, ensuring value for money and effective risk management at all times. About you You will have proven experience managing projects within a construction, engineering or FM environment, including leading teams to achieve KPIs, controlling costs and managing stakeholder relationships. You will be confident supervising site operations, planning and controlling work activities, and applying safe systems of work in live environments. You will hold an HNC/HND (or equivalent experience) in a relevant engineering or building discipline and a management level Health & Safety qualification such as SMSTS, with a commitment to ongoing professional development. Strong IT skills are essential, with experience using CAFM systems and Microsoft Office tools. Membership of a relevant professional body (e.g. APM, RICS, MCIOB) and experience within a defence or regulated environment are desirable. If you are a proactive, organised and commercially aware Project Manager with excellent communication skills and a commitment to high quality delivery, we would welcome your application. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Closing date: Sunday 26 April 2026 Location: Erdington Site with occasional working at Selly Park Hours: 15 per week (2.00pm to 5.00pm Monday to Friday) Salary: £9,940 - £10,917 per annum (£24,852 - £27,293 full time equivalent) DBS Requirement: Standard Be the Heart Behind Every Donation At Birmingham Hospice, everything we do is shaped by compassion. We are dedicated to enhancing the quality of life for people living with life-limiting conditions, while supporting their families and loved ones through some of life s most challenging moments. This vital work is made possible through the generosity of our supporters. Every donation tells a story. Behind each one is a team making sure supporters feel valued, thanked, and connected to something meaningful. We re looking for a Supporter Experience & Finance Processing Coordinator to play a vital role in delivering a gold standard supporter journey while ensuring accurate financial processing across the charity. What You ll Be Doing Based within our Income Generation and Marketing team, you ll be at the centre of supporter and donation processing from opening post and banking income to maintaining accurate supporter records and responding to enquiries. This is a detail driven role with a strong customer service focus, perfect for someone who enjoys combining finance, data, and people focused work. You ll work closely with fundraising colleagues, ensuring donations are processed accurately and supporters are thanked promptly, professionally, and in line with our values. You will be someone who can work occasional evenings or weekends when required, and be able to work across both hospice sites. About you You ll be organised, reliable, and comfortable managing multiple priorities. You enjoy working with data, systems, and processes but never lose sight of the people behind them. What you ll bring GCSEs (or equivalent) in English and Maths Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint Excellent communication skills and a customer focused mindset Experience of working in an administrative, finance, or customer service role Confidence handling sensitive or confidential information An understanding of GDPR, equality, diversity, and inclusion Experience with Donorflex or working in a charity environment is desirable but not essential we value attitude and willingness to learn just as much as experience. Why join us? Be part of a friendly, purpose driven organisation Enjoy generous holiday entitlement, access to retail discounts and wellbeing programmes Make a genuine difference to supporters and the wider community Opportunities for learning, development, and progression Work across inspiring hospice environments with a supportive team If this sounds like the perfect role for you, we d love to hear from you! The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
Apr 21, 2026
Full time
Closing date: Sunday 26 April 2026 Location: Erdington Site with occasional working at Selly Park Hours: 15 per week (2.00pm to 5.00pm Monday to Friday) Salary: £9,940 - £10,917 per annum (£24,852 - £27,293 full time equivalent) DBS Requirement: Standard Be the Heart Behind Every Donation At Birmingham Hospice, everything we do is shaped by compassion. We are dedicated to enhancing the quality of life for people living with life-limiting conditions, while supporting their families and loved ones through some of life s most challenging moments. This vital work is made possible through the generosity of our supporters. Every donation tells a story. Behind each one is a team making sure supporters feel valued, thanked, and connected to something meaningful. We re looking for a Supporter Experience & Finance Processing Coordinator to play a vital role in delivering a gold standard supporter journey while ensuring accurate financial processing across the charity. What You ll Be Doing Based within our Income Generation and Marketing team, you ll be at the centre of supporter and donation processing from opening post and banking income to maintaining accurate supporter records and responding to enquiries. This is a detail driven role with a strong customer service focus, perfect for someone who enjoys combining finance, data, and people focused work. You ll work closely with fundraising colleagues, ensuring donations are processed accurately and supporters are thanked promptly, professionally, and in line with our values. You will be someone who can work occasional evenings or weekends when required, and be able to work across both hospice sites. About you You ll be organised, reliable, and comfortable managing multiple priorities. You enjoy working with data, systems, and processes but never lose sight of the people behind them. What you ll bring GCSEs (or equivalent) in English and Maths Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint Excellent communication skills and a customer focused mindset Experience of working in an administrative, finance, or customer service role Confidence handling sensitive or confidential information An understanding of GDPR, equality, diversity, and inclusion Experience with Donorflex or working in a charity environment is desirable but not essential we value attitude and willingness to learn just as much as experience. Why join us? Be part of a friendly, purpose driven organisation Enjoy generous holiday entitlement, access to retail discounts and wellbeing programmes Make a genuine difference to supporters and the wider community Opportunities for learning, development, and progression Work across inspiring hospice environments with a supportive team If this sounds like the perfect role for you, we d love to hear from you! The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
Hays Specialist Recruitment Limited
York, Yorkshire
Join a leading independent technology and services provider as a technician 3 Job Overview: The Deployment Technician will be responsible for on-site installation, configuration, and replacement of end-user computing devices as part of a structured technology refresh programme. This role requires strong technical capability, excellent customer interaction skills, and the ability to work independently while coordinating with both the buyer's site contact and the central project team. Security Clearance (SC) is mandatory. Location: York County Court Piccadilly House, 55 Piccadilly Daily Rate: £19.85/hr - PAYE, £25.77/hr - UMB Contract Length: 16th June 2026 (One - Day Contract role) Key Responsibilities: Site Engagement & Preparation Arrive on site, complete a check-in with the buyer's site contact and central project team. Assess access to the designated equipment storage area (equipment delivered in advance by Buyer - Dependency D-010). Review floor plans and device locations provided by the Buyer (Dependency D-010) to identify devices scheduled for swap/removal. Plan safe and efficient routes for moving equipment to and from deployment locations. Device Deployment & Removal Unbox new devices and transport them to assigned deployment areas. Remove panels in charging cabinets, extract existing laptop PSUs and laptops, and relocate them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the buyer. Install new laptop PSUs, configure laptops, connect to Wi-Fi, and place them into charging cabinets. Disconnect peripherals from legacy AIO devices, remove monitors from arms, and move legacy equipment to secure storage. Assemble and position new laptop-and-monitor setups, reconnect peripherals, log in, and verify Wi-Fi connectivity. Testing & Validation Invite buyer site contact to test deployed devices. Troubleshoot and resolve physical connection or hardware issues, escalating or logging where necessary. Asset Management Update Inventox with asset details and deployment status for both new and legacy devices. Move all legacy devices to the nominated secure storage area for future collection. Project Closure Obtain site sign-off from the buyer's representative. Notify the central project team of completion and conduct site check-out. Key Requirements Active SC Clearance (mandatory). Proven experience in end-user device deployment, hardware refresh, or field engineering. Strong understanding of laptops, AIOs, charging cabinets, peripherals, and basic networking/Wi-Fi connectivity. Ability to follow structured deployment plans and documentation. Competent in asset management and updating inventory systems (e.g., Inventox). Excellent communication and customer-facing skills. Ability to lift, move, and transport IT equipment safely. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 21, 2026
Contractor
Join a leading independent technology and services provider as a technician 3 Job Overview: The Deployment Technician will be responsible for on-site installation, configuration, and replacement of end-user computing devices as part of a structured technology refresh programme. This role requires strong technical capability, excellent customer interaction skills, and the ability to work independently while coordinating with both the buyer's site contact and the central project team. Security Clearance (SC) is mandatory. Location: York County Court Piccadilly House, 55 Piccadilly Daily Rate: £19.85/hr - PAYE, £25.77/hr - UMB Contract Length: 16th June 2026 (One - Day Contract role) Key Responsibilities: Site Engagement & Preparation Arrive on site, complete a check-in with the buyer's site contact and central project team. Assess access to the designated equipment storage area (equipment delivered in advance by Buyer - Dependency D-010). Review floor plans and device locations provided by the Buyer (Dependency D-010) to identify devices scheduled for swap/removal. Plan safe and efficient routes for moving equipment to and from deployment locations. Device Deployment & Removal Unbox new devices and transport them to assigned deployment areas. Remove panels in charging cabinets, extract existing laptop PSUs and laptops, and relocate them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the buyer. Install new laptop PSUs, configure laptops, connect to Wi-Fi, and place them into charging cabinets. Disconnect peripherals from legacy AIO devices, remove monitors from arms, and move legacy equipment to secure storage. Assemble and position new laptop-and-monitor setups, reconnect peripherals, log in, and verify Wi-Fi connectivity. Testing & Validation Invite buyer site contact to test deployed devices. Troubleshoot and resolve physical connection or hardware issues, escalating or logging where necessary. Asset Management Update Inventox with asset details and deployment status for both new and legacy devices. Move all legacy devices to the nominated secure storage area for future collection. Project Closure Obtain site sign-off from the buyer's representative. Notify the central project team of completion and conduct site check-out. Key Requirements Active SC Clearance (mandatory). Proven experience in end-user device deployment, hardware refresh, or field engineering. Strong understanding of laptops, AIOs, charging cabinets, peripherals, and basic networking/Wi-Fi connectivity. Ability to follow structured deployment plans and documentation. Competent in asset management and updating inventory systems (e.g., Inventox). Excellent communication and customer-facing skills. Ability to lift, move, and transport IT equipment safely. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Northallerton, North Yorkshire, GB, DL7 9NJ Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: RAF Leeming, on site role Permanent, Full time Salary: £42,000 We are looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the VIVO contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements and VIVO's Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day to day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional works, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. About you You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety critical environment. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 21, 2026
Full time
Northallerton, North Yorkshire, GB, DL7 9NJ Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: RAF Leeming, on site role Permanent, Full time Salary: £42,000 We are looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the VIVO contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements and VIVO's Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day to day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional works, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. About you You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety critical environment. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Select how often (in days) to receive an alert: VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: HMS Collingwood, to cover approx 10 sites between Fareham and Marchwood Salary: Up to £50,000 + Company car/Car allowance Permanent, full time Join Our Team as a Project Manager - Lead, Deliver, and Drive Success Are you an experienced Project Manager looking for a dynamic role overseeing Billable Works and infrastructure projects? This is an opportunity to manage end-to-end project delivery, ensure compliance, and collaborate with key stakeholders to achieve successful outcomes. What You'll Do: As a Project Manager, you will be responsible for driving projects to completion, assessing and mitigating risks, and ensuring successful execution. You will oversee the delivery of Billable Works in compliance with government regulations, statutory requirements, and health and safety policies. You will manage and monitor Supply Chain teams, ensuring qualified professionals are assigned to tasks that meet safety, quality, and performance standards. Reviewing Risk Assessments and Method Statements will be a key responsibility to maintain high safety and compliance levels. Collaboration will be central to your role. You will work closely with Defence Infrastructure Organisation (DIO) representatives, local customer service teams, and site managers to agree on project scope, priorities, and timelines. Progressing tasks end-to-end through the Maximo system and ensuring timely completion of project documentation, including SharePoint uploads, will be part of your day-to-day responsibilities. Your role will also involve supporting end users and management in providing effective solutions to customer requirements, with a particular focus on supporting the Ministry of Defence's carbon reduction targets. You will play a key role in resolving customer issues and ensuring complaints are addressed in a timely and satisfactory manner. You will be responsible for managing project costs, ensuring stakeholder expectations are met through sound commercial decisions, and maintaining value for money. Collaborating with all stakeholders, you will help mitigate contract risks and ensure work plans and budgets align with operational needs. What You'll Bring: To succeed in this role, you should have demonstrable experience in project management, including leading teams, stakeholder management, cost control, and operational planning. You should also have experience in supervising site operations, managing work priorities, and driving performance improvements. Problem-solving and decision-making skills will be key to success. A HNC/D-level qualification in Building/Civil Engineering, Electrical/Mechanical Engineering, or a related field is required, along with a solid background in construction Project Management (concept to completion). Strong IT skills, including proficiency in Excel, Word, CAFM, Teams, and SharePoint, are essential. Membership in a professional body such as APM, RICS, or MCIOB, along with accredited training in Asbestos Responsible Person, Legionella Responsible Person, or Authorised Person Training, would be advantageous. Familiarity with CAFM applications is also desirable. Why Join Us? This role offers the opportunity to take ownership of key projects, work with diverse stakeholders, and drive successful project outcomes in a fast-paced environment. If you're looking for a role where you can lead, innovate, and make an impact, apply now to join our team! We offer: 6% employee matched pension contribution 25 days annual leave Life assurance 2 x annual salary Single private medical cover VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 21, 2026
Full time
Select how often (in days) to receive an alert: VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: HMS Collingwood, to cover approx 10 sites between Fareham and Marchwood Salary: Up to £50,000 + Company car/Car allowance Permanent, full time Join Our Team as a Project Manager - Lead, Deliver, and Drive Success Are you an experienced Project Manager looking for a dynamic role overseeing Billable Works and infrastructure projects? This is an opportunity to manage end-to-end project delivery, ensure compliance, and collaborate with key stakeholders to achieve successful outcomes. What You'll Do: As a Project Manager, you will be responsible for driving projects to completion, assessing and mitigating risks, and ensuring successful execution. You will oversee the delivery of Billable Works in compliance with government regulations, statutory requirements, and health and safety policies. You will manage and monitor Supply Chain teams, ensuring qualified professionals are assigned to tasks that meet safety, quality, and performance standards. Reviewing Risk Assessments and Method Statements will be a key responsibility to maintain high safety and compliance levels. Collaboration will be central to your role. You will work closely with Defence Infrastructure Organisation (DIO) representatives, local customer service teams, and site managers to agree on project scope, priorities, and timelines. Progressing tasks end-to-end through the Maximo system and ensuring timely completion of project documentation, including SharePoint uploads, will be part of your day-to-day responsibilities. Your role will also involve supporting end users and management in providing effective solutions to customer requirements, with a particular focus on supporting the Ministry of Defence's carbon reduction targets. You will play a key role in resolving customer issues and ensuring complaints are addressed in a timely and satisfactory manner. You will be responsible for managing project costs, ensuring stakeholder expectations are met through sound commercial decisions, and maintaining value for money. Collaborating with all stakeholders, you will help mitigate contract risks and ensure work plans and budgets align with operational needs. What You'll Bring: To succeed in this role, you should have demonstrable experience in project management, including leading teams, stakeholder management, cost control, and operational planning. You should also have experience in supervising site operations, managing work priorities, and driving performance improvements. Problem-solving and decision-making skills will be key to success. A HNC/D-level qualification in Building/Civil Engineering, Electrical/Mechanical Engineering, or a related field is required, along with a solid background in construction Project Management (concept to completion). Strong IT skills, including proficiency in Excel, Word, CAFM, Teams, and SharePoint, are essential. Membership in a professional body such as APM, RICS, or MCIOB, along with accredited training in Asbestos Responsible Person, Legionella Responsible Person, or Authorised Person Training, would be advantageous. Familiarity with CAFM applications is also desirable. Why Join Us? This role offers the opportunity to take ownership of key projects, work with diverse stakeholders, and drive successful project outcomes in a fast-paced environment. If you're looking for a role where you can lead, innovate, and make an impact, apply now to join our team! We offer: 6% employee matched pension contribution 25 days annual leave Life assurance 2 x annual salary Single private medical cover VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Rheinmetall BAE Systems Land (RBSL)
Wellington, Shropshire
WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence engineering company based in the UK. We design, manufacture and support military vehicles used by the British Army and international customers. We are recruiting for an experienced Health, Safety and Environmental Advisor who will play an important role in developing, communicating and coordinating the implementation of the company's SHE improvement initiatives. Position Duties and Responsibilities Liaising with management, supervisors and trade union safety representatives in the establishment and administration of RBSL's Occupational Health, Safety and Environmental management systems. Ensuring that there is timely and consistent advice, support, coaching and governance of SHE standards and legislation to support activities across all of RBSL's locations. Support the delivery of the risk management programme by leading and delivering key risk reduction and improvement projects / activities. Supporting in the development and embedding of an improved safety culture driving continuous improvement, whilst supporting the SHE improvement programme. Provide support with the completion of accident / near miss investigations. Producing comprehensive reports with root cause analysis. Conduct internal audits and inspections to assess compliance with the business management system / legal and other requirements, whilst identifying areas for improvement. Maintenance and continuous improvement of site environmental management system in line with the requirements of ISO 14001 & ISO 5(Apply online only)1. Completion of suitable & sufficient general Risk Assessments and development of SSOW. Promotion and management of environmental / sustainability initiatives, including pollution control, pollution prevention, recycling programmes, energy management. WHAT QUALIFICATIONS YOU SHOULD HAVE Thorough knowledge of Occupational Health & Safety and Environmental legislation is essential. Experience in engineering/manufacturing or environmental management sectors. Formally trained and experienced SHE Internal / Lead Auditor. Experience of implementing SHE management systems compliant with ISO:(phone number removed) certifications would be beneficial SHE Training experience or Train the trainer qualification. Experience and understanding of COSHH regulatory requirements. The ability to interpret and apply formal Regulations, Approved Codes of Practice and Guidance (for example SHE regulations). Proven written and verbal communication skills including stakeholder interaction, report writing and investigative skills. Competent with CDM regulations 2015 and experienced in the management of contractor activities. Proven background of driving and improving SHE culture WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Apr 21, 2026
Full time
WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence engineering company based in the UK. We design, manufacture and support military vehicles used by the British Army and international customers. We are recruiting for an experienced Health, Safety and Environmental Advisor who will play an important role in developing, communicating and coordinating the implementation of the company's SHE improvement initiatives. Position Duties and Responsibilities Liaising with management, supervisors and trade union safety representatives in the establishment and administration of RBSL's Occupational Health, Safety and Environmental management systems. Ensuring that there is timely and consistent advice, support, coaching and governance of SHE standards and legislation to support activities across all of RBSL's locations. Support the delivery of the risk management programme by leading and delivering key risk reduction and improvement projects / activities. Supporting in the development and embedding of an improved safety culture driving continuous improvement, whilst supporting the SHE improvement programme. Provide support with the completion of accident / near miss investigations. Producing comprehensive reports with root cause analysis. Conduct internal audits and inspections to assess compliance with the business management system / legal and other requirements, whilst identifying areas for improvement. Maintenance and continuous improvement of site environmental management system in line with the requirements of ISO 14001 & ISO 5(Apply online only)1. Completion of suitable & sufficient general Risk Assessments and development of SSOW. Promotion and management of environmental / sustainability initiatives, including pollution control, pollution prevention, recycling programmes, energy management. WHAT QUALIFICATIONS YOU SHOULD HAVE Thorough knowledge of Occupational Health & Safety and Environmental legislation is essential. Experience in engineering/manufacturing or environmental management sectors. Formally trained and experienced SHE Internal / Lead Auditor. Experience of implementing SHE management systems compliant with ISO:(phone number removed) certifications would be beneficial SHE Training experience or Train the trainer qualification. Experience and understanding of COSHH regulatory requirements. The ability to interpret and apply formal Regulations, Approved Codes of Practice and Guidance (for example SHE regulations). Proven written and verbal communication skills including stakeholder interaction, report writing and investigative skills. Competent with CDM regulations 2015 and experienced in the management of contractor activities. Proven background of driving and improving SHE culture WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
This role has a starting salary of 27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is 11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week) MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? The job advert closes at 23:59 on 05/04/2026 with interviews planned for 23/03/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 21, 2026
Full time
This role has a starting salary of 27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is 11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week) MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? The job advert closes at 23:59 on 05/04/2026 with interviews planned for 23/03/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Location : Newcastle About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs. As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Apr 21, 2026
Full time
Location : Newcastle About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs. As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. So, if you want a career where you can do good and feel good, you've found it. Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
