45 jobs found

A leading streaming technology company in Manchester seeks a Senior Software Engineer for Embedded systems. You will contribute to UI and algorithm implementation, developing high-quality software that impacts millions. Ideal candidates have extensive experience with C++, Embedded Linux, and UI development, excelling in a collaborative environment. This role offers a hybrid work approach with robust benefits supporting work-life balance.

A leading quantum computing firm in the UK is seeking a Senior Embedded Software Engineer. This role focuses on building embedded software for a quantum error correction stack, involving collaboration with engineering and science teams. Candidates should possess a relevant bachelor's degree and skills in communication and embedded systems. Expect a comprehensive benefits package, equity options, and a supportive learning environment. The position is based in Cambridge and offers a unique chance to contribute to cutting-edge technology.

Senior Software Engineer in Test (Senior SDET) - Department: Omnichannel Experience (OCX). We offer hybrid working, with occasional presence at one of our Holland & Barrett offices in London or Nuneaton for team collaboration, key meetings and events (typically once per quarter). About The Role We're looking for a Senior Software Engineer in Test (SDET) to help shape and elevate quality engineering across our Omnichannel Experience (OCX) domain. This role goes beyond traditional testing. You'll play a key part in improving how we think about quality across multiple teams, introducing better practices, strengthening automation, and enabling teams to deliver high quality software with confidence. What you'll be doing Lead and evolve quality engineering practices across multiple product teams. Design, build and improve automated testing frameworks (UI, API and service level). Expand testing strategies beyond end to end into microservices and system level validation. Drive a shift left approach to quality, embedding testing earlier in the development lifecycle. Contribute to CI/CD pipelines, ensuring quality is integrated into delivery workflows. Improve observability and monitoring to support proactive quality and faster issue resolution. Partner with engineers, product and QA to define and implement best practices. Identify and remove blockers, enabling teams to deliver efficiently. Influence and guide teams on modern testing approaches and tooling. What you'll bring Strong experience in software testing and quality engineering within modern engineering environments. Proven experience building and owning automation frameworks from scratch. Strong coding skills (e.g., Java, Kotlin, JavaScript or similar). Experience testing across multiple layers - UI, API, and microservices. Practical experience with CI/CD pipelines and integrating automated testing into delivery. Experience working with distributed systems and modern architectures. A strong understanding of quality beyond functional testing (e.g., performance, resilience, observability). Experience influencing and driving initiatives across multiple teams. A proactive, problem solving mindset with the ability to unblock others. Ways of working Agile environment (continuously evolving and improving). Fully remote working supported, with optional office collaboration. Flexibility in working hours, aligned broadly to UK time zones. What success looks like Teams adopt stronger, more consistent quality engineering practices. Automation is scalable, reliable and embedded across the development lifecycle. Quality is considered early, not just at the end of delivery. Engineers are empowered with better tools, frameworks and guidance. Delivery is faster, more stable and more predictable. Key considerations (screening focus) Demonstrated technical leadership (without relying on people management). Experience building and evolving automation frameworks. Evidence of improving quality beyond traditional E2E/API testing. Balanced automation approach (not manual heavy). Experience influencing multiple teams and driving change.

Salary: Competitive depending on experience Location: 2-3 days on-site at our Harwell office with travel to client site when required Contract type: Full-timepermanent - 37.5 hours A note from the Founders Oxford Dynamics is at an inflection point. We operate in some of the most complex and high stakes environments in the world - defence, national security, AI and robotics. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast growing UK deep tech company developing AI and robotic systems designed to operate in mission critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real world environments. We work with defence and security organisations internationally to help protect nations, infrastructure and lives. What you will be doing here/ why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as aSenior AI Generative Robotics Engineer you will be an essential part of our success. You'll work at thecutting edge of agentic and generative AI, building systems that move beyond lab demos and intoreal world deployment at pace. At Oxford Dynamics, you'll have the freedom to experiment in a fast moving environment, the responsibility to deliver, and the opportunity to shape howmulti agent AI systems operate in complex, constrained, and high trust environments. If you're excited byagent orchestration, VLLMs, and deploying AI where it matters, this role is built for you! Role Summary We're hiring a Test & AI Evaluation Lead to own how Oxford Dynamics validates its AI driven, mission critical systems - from multi agent orchestration and LLM outputs through to cloud infrastructure and real time user facing applications. You'll design and lead test approaches where correctness, resilience, and security matter as much as feature velocity. Working embedded with AI, Backend, Frontend, and DevOps, you'll shape how we validate agent behaviours, data pipelines, and end to end operational workflows - from research prototypes through to production deployments for Defence and Security customers. Quality is built in from day one, not inspected at the end. Key Responsibilities Define and own the end to end test strategy across AI, backend, frontend, and infrastructure layers. Establish testing standards appropriate for agentic AI systems, including non deterministic behaviour and probabilistic outputs. Ensure testing aligns with mission critical, safety conscious, and security first delivery expectations. Act as the primary quality authority across projects, advising engineering and product leadership on risk and readiness. AI & Data Focused Testing Design approaches for testing multi agent workflows, including orchestration logic, memory/state handling, and tool integrations. Define validation strategies for LLM outputs, including groundedness, hallucination detection, task success rates, and regression testing. Work with AI Engineers to embed evaluation metrics and pass/fail thresholds into pipelines. Validate data ingestion, transformation, and inference pipelines across structured and unstructured data sources. Automation & Tooling Drive a test automation first mindset, integrating tests into CI/CD pipelines (GitHub Actions, Argo CD). Oversee automated testing across API and service layers, UI (E2E and accessibility), and infrastructure and deployment workflows. Select, implement, and evolve testing tools and frameworks appropriate to modern cloud native and AI systems. Non Functional Testing Own performance, scalability, reliability, and resilience testing for distributed systems. Coordinate security testing activities in line with secure by design principles (e.g. IAM, secrets handling, data boundaries). Validate backup, disaster recovery, and failover scenarios alongside DevOps and Backend teams. Delivery & Collaboration Embed with delivery teams to ensure testing is planned early and executed continuously. Work closely with Product and Engineering to define clear acceptance criteria and definition of done. Provide clear, decision ready quality reporting to technical and non technical stakeholders. Support customer facing demonstrations, trials, and operational readiness assessments. Required Skills & Experience Proven experience as a Test Manager, Senior Test Lead, or equivalent on complex software systems. Strong track record of taking applications into production in regulated environments. Strong background in automated testing across APIs, services, and UIs, integrated into CI/CD pipelines. Experience testing distributed, cloud native systems (AWS, GCP, or Kubernetes), including performance, reliability, and resilience. Awareness of compliance frameworks (e.g. ISO 27001, NIST, OWASP). ISTQB Advanced / Test Manager certification or equivalent practical experience. SC Clearance or eligibility to obtain UK SC Clearance. Preferred Experience Experience in UK defence, public sector, or security environments. Experience testing AI/ML/LLM based systems, including non deterministic outputs. Exposure to agent based or workflow driven architectures. Soft Skills A pragmatic, delivery focused mindset - able to balance speed with rigour. Comfortable operating in fast moving, ambiguous, R&D heavy environments. Confidence challenging assumptions and raising quality risks early. Strong written and verbal communication, especially around complex technical risk. Why Oxford Dynamics? Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits Salary: negotiable based on experience and attitudes Rapid career progression with meaningful ownership of core systems Opportunity to shape the future of a fast growing, successful, early stage business Flexible working hours Hybrid working model Company pension (UK Government NEST scheme) with company contributions at 4% Private Healthcare 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self. Why This Role? You'll play a critical shaping role in how Oxford Dynamics delivers trustworthy, production ready AI systems into some of the most demanding operational environments there are. If you enjoy working close to the technology, influencing how systems are built - not just tested - and tackling the realities of validating AI driven software, this role gives you genuine ownership and impact.

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details

A technology company located in Cambridge is seeking a Principal Software Test Engineer. The role involves developing and executing comprehensive test strategies, leading automation efforts, and collaborating with cross-functional teams to enhance product quality. Candidates should have over 10 years of experience in embedded software testing and strong proficiency in Python and test automation frameworks. Familiarity with CI/CD processes and agile methodologies is essential, along with solid debugging skills.

Remote Product Solution EngineerRemote, United Kingdom JOB DESCRIPTION - Product Solution Engineer, Product Solution Engineering About Intelex At Intelex, we're not just building software; we're empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Environment, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence. Our technology enables companies to proactively manage risk to keep people and the planet safe. About the role The Product Solution Engineering Team sits at the intersection of customer pain and product strategy. We've evolved from traditional scrum teams to cross-functional squads building features that solve real customer problems at scale. We also partner with our ecosystem to extend capabilities beyond our core platform, ensuring a cohesive experience for customers.As a Product Solution Engineer (PSE) , you'll build scalable configuration solutions using low-code platforms (primarily the Intelex platform) and experiment with AI-assisted development to validate product hypotheses faster. You'll work embedded in product squads, translating customer requirements into technical solutions that influence our roadmap. For this senior role, you'll also bring deep platform expertise to guide build-versus-partner decisions and ensure our partner ecosystem aligns with product strategy. How you'll make a difference: Solution Validation & Building (50%) Design and build advanced configuration solutions on the Intelex platform for complex customer use cases Progress solutions through Build 1 (5 customers) Build 2 (50 customers) Build 3 (500+ customers) maturity stages Identify patterns across customer requirements to build generalizable solutions rather than one-offs Partner with Engineering teams from day one to ensure smooth productization handoff Translate customer pain points into technical requirements for product squads Participate in Voice of Customer (VOC) sessions and occasional customer site visits Platform & Partner Strategy (30%) Contribute to "build versus partner" decisions for applications and integrations, leveraging your deep understanding of Intelex platform capabilities and partner ecosystem Review design of partner-developed applications to ensure platform integrity, scalability, and alignment with product strategy Provide technical guidance on partner integration feasibility and architecture Educate internal teams (Services, Support, Sales) on Intelex platform capabilities and partner offerings Collaborate with Partnership Org to establish partner development guidelines Innovation & Team Leadership (20%) Experiment with AI-assisted development tools (Cursor, Claude Code, etc.) to build rapid prototypes for validation Mentor PSE team members on Intelex platform best practices, scalable configuration patterns, and common pitfalls Contribute to our evolving Rapid Validation Playbook based on what works in practice Share insights that inform partner development frameworks and integration standards What you bring to the table: Required Experience & Skills 4-6 years building solutions on low-code/no-code platforms (e.g., Salesforce, ServiceNow, OutSystems, Mendix, PowerApps, Intelex) 2+ years Intelex platform experience strongly preferred - we need deep platform expertise to guide partner decisions and mentor the team Proven ability to scale solutions from prototype to production-you've seen what happens when one-off solutions need to serve hundreds of customers Strong systems thinking: you naturally identify patterns across use cases and design for generalization, not just the immediate request Experience working in product-focused environments where iteration speed matters more than architectural purity Partner ecosystem familiarity: you've implemented partner integrations or applications and understand how they extend platform capabilities Comfortable with ambiguity and rapid change-our processes are defined but evolving, and you'll help shape them Preferred Skills Understanding of low-code platforms beyond Intelex (Salesforce, ServiceNow, etc.) - helpful for bringing external best practices EHSQ domain knowledge (understanding of compliance, auditing, incident management, etc.) Familiarity with AI-assisted development tools (GitHub Copilot, Goose, Cursor, Claude Code, Replit, Lovable, etc.) Basic understanding of web technologies (HTML, CSS, JavaScript) for customization work Experience with remote collaboration across time zones Work Traits We Value Pragmatic builder: You'd rather ship a working solution today than a perfectly architected solution next quarter Customer-obsessed: You care deeply about solving real problems, not just checking technical boxes Intellectually curious: You experiment with new tools and approaches, then share what you learn Collaborative: You work well embedded in product squads and don't need to be the hero Resilient: You're comfortable being uncomfortable - rapid iteration means things change, and that excites rather than drains you Education Bachelor's degree in Computer Science, Information Systems, or related technical field. Equivalent practical experience building platform-based solutions will also be considered. Who This Role Is NOT For Be honest with yourself before applying. This role isn't a fit if you: Want to write production code in Java/Python/C# all day (that's Engineering's role) Need highly structured processes and clear 12-month roadmaps (we're iterating rapidly) Prefer deep technical architecture over pragmatic solutions (we optimize for speed of learning) View this as pure partner management (you'll contribute to partner strategy, but 70% of your time is building and validating product solutions) How to Apply Send your resume and a brief note (3-4 paragraphs) answering these questions: Bonus question for Intelex platform experts: We value thoughtful, specific answers over generic cover letters. Show us how you think, not just what you've done. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.As the Head of Architecture (Specialty) , reporting into the Head of Group Architecture with a dotted line to Specialty CTO, you will lead the definition of the target architecture, architecture roadmaps and transition-state architectures for Howden Specialty. You will be a member of the Howden Group Architecture function with end-to-end architecture responsibility for the Specialty business, embedded in key Howden Specialty initiatives, working collaboratively with Specialty (UK and globally) business stakeholders and broader Group Services stakeholders to ensure the target architecture, roadmaps and transition-state architectures are aligned to Specialty needs and broader Group objectives. This is a technology and architecture leadership role ensuring alignment of Specialty target architecture and roadmaps to strategic Group objectives with a strong focus on maximising reuse of existing Howden Group capabilities and alignment to strategic Group initiatives.The role is expected to work collaboratively across Specialty business, Howden Group Services (including Group Risk, Legal, Finance, HR, IT, Security, Data etc), to ensure Specialty target architecture, solution architectures for key Specialty initiatives and roadmaps are aligned to Specialty requirements and broader Group objectives. This is both a strategic and hands-on leadership role, ideal for a technology and architecture leader with a strong understanding of Specialty (retail & wholesale) Insurance Broking domain with a special focus on strong London Market Specialty Broking business knowledge, London Market Insurance Broking systems and vendors, strong Enterprise Architecture management skills (including setting up and running Technical Design Authorities on major change programmes) and hands-on technical solution architecture experience ideally with good software engineering background. Develop and maintain Enterprise architecture assets for Howden Specialty e.g. capability models, architecture inventory of apps & tools, target-architecture artefacts, architecture roadmaps and transition-state architecture artefacts, solution architecture artefacts for key Howden initiatives, technical debt registers, consistently with Group Architecture practices, processes and tools Establish and run a delegated (from Group Architecture) architecture governance forum (i.e. Speciality Technical Design Authority) for Howden Speciality linked to Speciality IT change/release management Lead and champion the adoption and usage of strategic Group assets, technologies and tools Define Howden Specialty application integration strategy aligned to Group's strategic application integration capability i.e. Howden Digital Backbone Provide architecture, technology thought-leadership and architecture advisory (including IT Due Diligence support) for M&A initiatives and vendor selection for Specialty, aligned to Group policies and standards Provide technology and architecture direction and guidance for Specialty change initiatives ensuring alignment to broader Group strategic objectives and reuse of Group capabilities and assets Manage the delivery of solution architecture and technical oversight for all strategic Howden Specialty change initiatives Deliver high-level and detailed solution architecture for strategic Howden Specialty change initiatives, ensuring appropriate consideration of solution options where required, consistent review of solution options for strategic alignment and rigorous management of key design decisions, working with Specialty and Group stakeholders Provide timely reporting and escalation of architecture activities, architecture risks and issues to Group Head of Architecture As a member of Group Architecture leadership, drive continuous improvement of Group Architecture capability contributing to management of Group Architecture operations and key Group Architecture capabilities (including deployment and management of Architecture tooling, processes, architecture repositories and repository assets).As a senior member of the Group Architecture team, the Head of Architecture (Specialty) may be required to perform wider duties and tasks within the capabilities and responsibilities of the role.The ideal candidate will have proven architecture & technical leadership experience, with strong negotiation, influencing and communication & presentation skills, specifically ability to tailor messages to senior stakeholder and technical delivery teams. The role requires strong Specialty (London Market and globally) Insurance Broking domain knowledge with excellent knowledge of Specialty Insurance Broking systems, technologies (including emerging solutions) and vendor landscape. Key skills and experience for the role include: Strong Architecture and IT governance experience, specifically experience and skills establishing and running group-wide/global Architecture Review Boards, Design Authority for major change programmes etc. Strong business and systems analysis and design skills Enterprise Architecture and Solution Architecture skills using industry standard architecture frameworks and methodologies e.g. TOGAF Strong technical skills in defining systems and technology solution architecture using Microsoft Azure and Microsoft enterprise technologies. Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches, event driven architecture, and traditional messaging, web services and ESB approaches. Excellent technical skills and awareness of enterprise-grade solution architecture skills with a focus on Enterprise Application integration

Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK