10 jobs found

Be all you can be with Hamberley We have an exciting opportunity for a passionate and knowledgeable Marketing Executive to join our incredible marketing team. Our homes are known for their exceptional standards, homely atmosphere, and commitment to residents' wellbeing. As we continue to grow, we're looking for a passionate and creative Marketing Executive to help us tell our story, engage with our audiences, and support our homes in achieving their marketing goals. We're looking for an experienced, hands-on Marketing Executive to join our established Sales and Marketing team. Reporting to the Group Head of Marketing, you'll help bring our brand to life across print, digital and social - producing eye-catching materials, keeping our homes visible online, and working side by side with Home Managers to deliver our marketing strategy on the ground. If you want genuine ownership of digital in a brand that values quality, this is it. This role will be hybrid with travel to our offices in Luton 2-3 days a week and will require regular travel to our sites as and when needed. We offer our colleagues: Competitive annual salary. 33 days annual leave (inclusive of bank holidays) Access high street discounts and money saving tips via our mobile friendly benefits platform Workplace pension. Free onsite parking at our offices in Luton. Employee Assistance Service. Opportunities to learn more and move up in your career. Refer a Friend Bonus - up to £750 per referral Be part of a growing, values-driven care organisation. What you'll be doing: At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. Some of the things you'll do in the role include: Work with Home Managers and operations teams to shape and roll out local marketing strategies for each home. Help manage the marketing budget, staying within budget while making every pound work hard. Review campaign and advertising analytics each month, reporting to the Group Head of Marketing and implementing improvements following reviews with care home teams. Design advertisements for print and digital publications. Create business cards, brochures, welcome packs, leaflets and forms that reflect our premium brand. Organise and support photo and video shoots within our homes to build a strong library of on-brand content. Help manage social media across our homes, keeping posts regular, on-brand and engaging, and overseeing content produced by home teams. Assist in keeping multiple online profiles for each home accurate and up to date for maximum visibility. Support SEO and Google performance through analysis and regular reporting. Work with Home Managers to grow review scores across multiple channels. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Could you be part of our team? The successful applicant will have: Essential Proven experience in a marketing role, ideally spanning both design and digital. Experience marketing within care, healthcare, hospitality or another premium, service-led sector. Strong design skills, with hands-on experience creating print and digital materials (e.g. Adobe Creative Suite, Canva or similar). Confident with social media management across platforms such as Facebook, Instagram and LinkedIn. Working knowledge of SEO, Google Analytics and campaign reporting. Excellent copywriting, proofreading and attention to detail, with a strong sense of brand. Excellent organisational and time-management skills, with the ability to juggle multiple projects and deadlines. A collaborative, proactive team player, comfortable working with colleagues across homes and head office. Desirable Familiarity with photography, videography or content production. Confident using AI tools to work faster and smarter. Experience with marketing automation and CRM tools. Creative, proactive and energised by digital innovation. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

Project Manager OA is recruiting a Project Manager to join our client s growing team in Elstree or Farringdon. This is an exciting opportunity to join a creative and fast-paced agency delivering innovative projects across content, digital, live events and experiential campaigns. Working with a diverse portfolio of clients, you'll play a key role in leading complex projects from concept through to delivery, balancing creative ambition with commercial success. If you're an experienced project professional who thrives in a collaborative environment and enjoys bringing structure to ambitious ideas, this could be the perfect next step in your career. Location: Elstree or Farringdon (depending on location) Hours: 9:00am 5:30pm (4 days in the office, 1 day working from home) Salary: £40,000 £50,000 (DOE) + 4% GP won Project Manager Benefits days' holiday + bank holidays (depending on seniority) Pension Commission Breakfast provided Project Manager Key Responsibilities Lead the end-to-end delivery of complex projects across content, live, digital, event and experiential campaigns. Define project scope, timelines, budgets and delivery plans to ensure successful execution. Manage multiple workstreams simultaneously, ensuring projects are delivered on time, within budget and to the highest quality. Act as the main delivery lead, identifying risks, resolving issues and providing clear direction to internal teams. Collaborate closely with Creative, Production, Client Services and other stakeholders to ensure seamless project delivery. Build and maintain strong client relationships, managing expectations and providing regular project updates. Monitor project budgets, forecasts and profitability, managing scope changes and protecting project margins. Drive operational excellence by implementing project management best practices and improving delivery processes. Support new business activity by contributing delivery plans, timelines and costings for client pitches. Mentor and support Producers and project teams, promoting collaboration, accountability and continuous improvement. Identify opportunities to strengthen client relationships, encourage repeat business and support business growth. Project Manager Skills & Experience Proven experience in project or production management within a creative, content, marketing, production or events agency. Strong experience delivering complex, multi-disciplinary projects across digital, content, live events or experiential campaigns. Excellent project management skills, including planning, scheduling, budgeting, risk management and change control. Commercially aware with experience managing project budgets, forecasts and profitability. Confident managing senior stakeholders and building long-term client relationships. Highly organised with excellent attention to detail and the ability to manage multiple priorities. Strong leadership and communication skills with the ability to motivate cross-functional teams. Calm and solutions-focused, with the ability to perform under pressure and meet tight deadlines. Experience supporting business development, pitch processes or delivery planning would be advantageous. If this role aligns with your skillset and you're looking for your next challenge, we'd love to hear from you. Please upload your CV today. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Marketing & Learning Resource Centre Coordinator Marketing Coordinator Digital Marketing Coordinator Communications Coordinator Location 30,518- 33,366 per annum (pro rata, term time) Full-time Permanent Introduction Acorn by Synergie is recruiting for a Marketing & Learning Resource Centre Coordinator to join a busy education setting. This is an excellent opportunity for an experienced Marketing Coordinator , Digital Marketing Coordinator , Communications Coordinator , Content Creator or Marketing Executive looking for a varied role that combines digital marketing , social media management , website management , content creation and communications with the day-to-day management of a welcoming Learning Resource Centre . You'll play a key role in promoting achievements, engaging with students, parents and the wider community, while creating an inspiring library environment that encourages reading, learning and student development. Key Duties Manage and update the organisation's website, ensuring content remains accurate, engaging and up to date. Plan, create and publish content across social media channels to increase engagement and brand awareness. Produce engaging digital content, including photography, video, newsletters and promotional materials. Support marketing campaigns, open evenings, events and community engagement initiatives. Monitor website and social media performance, recommending improvements to increase engagement and reach. Maintain consistent branding across all marketing and communications. Manage the Learning Resource Centre, ensuring it remains organised, welcoming and well-stocked. Coordinate reading initiatives, enrichment activities and student library volunteer programmes. Support homework sessions one afternoon each week until 4:30pm. Build positive relationships with students, staff, families and external partners. Requirements Previous experience in a Marketing Coordinator , Digital Marketing , Communications , Content Creation or similar marketing role. Experience managing websites and social media platforms. Strong content creation skills, including photography, video and digital marketing content. Excellent written and verbal communication skills. Strong organisational and time management skills. Creative approach with excellent attention to detail. Ability to manage multiple projects and priorities. Experience within a library, Learning Resource Centre or educational environment would be advantageous but is not essential. Passion for engaging audiences through creative marketing and communications. What We Offer Salary of 30,518- 33,366 per annum (pro rata, term time). Full-time, permanent position. A varied and rewarding role where no two days are the same. Opportunity to combine creative marketing with Learning Resource Centre management. Ongoing training and professional development. Supportive team environment. Interested? If you're an experienced Marketing & Learning Resource Centre Coordinator , Marketing Coordinator , Digital Marketing Coordinator , Communications Coordinator , Content Creator or Marketing Executive looking for your next opportunity, apply today with your up-to-date CV. Please note: This role is subject to an enhanced DBS check. The successful candidate will be expected to support safeguarding and promote the welfare of children and young people. Acorn by Synergie acts as an employment agency for permanent recruitment.

Who we are: - PARCOR is a multi-disciplinary property consultancy helping clients create safer, more sustainable and higher-performing homes. We work across the built environment, providing expert consultancy in Domestic Retrofit, Building Surveying, and Project Management. Our clients trust us to solve complex challenges through technical expertise, practical advice and a collaborative approach. People are at the heart of everything we do. We foster a culture of collaboration, innovation and continuous improvement, where everyone is encouraged to contribute ideas, develop their skills and make a meaningful impact. As we continue to grow, we're looking for talented people who share our ambition to deliver exceptional services and help shape the future of the built environment. Job Purpose: - Following a period of sustained growth over the last five years, we are looking for a Marketing & Proposals Manager to lead PARCOR's marketing activity and oversee the production of high quality and compelling client proposals. We're looking for an experienced marketing professional who enjoys turning technical expertise into compelling client communications and winning proposals. This role combines responsibility for PARCOR's marketing and brand with ownership of the proposal process, working closely with our technical teams to produce high-quality submissions that help us win work. Working closely with the Directors and colleagues across the business, you will be responsible for developing and delivering marketing initiatives that strengthen our brand, increase engagement and support business growth, while managing the production of proposals, framework submissions and tender responses. You'll enjoy collaborating with technical specialists, transforming complex information into engaging marketing content and persuasive proposals that help us build lasting client relationships. Key Responsibilities: - Marketing & Brand • Develop and deliver PARCOR's marketing plan, supporting the wider sales strategy. • Manage and develop the PARCOR brand, ensuring consistency across all communications and marketing materials. • Create engaging marketing campaigns that increase brand awareness, generate enquiries and support business growth. • Own the ongoing development and optimisation of the company website, ensuring content remains current, engaging and aligned with SEO best practice. • Plan and manage PARCOR's social media channels, create engaging campaigns that showcase our projects, people and technical expertise, and position the business as a thought leader across Domestic Retrofit, Building Surveying and Building Safety. • Produce marketing collateral including brochures, capability statements, presentations, case studies, newsletters and client communications. • Work with colleagues across the business to develop technical articles, blogs, insight pieces and thought leadership content. • Coordinate PR opportunities, award submissions and external communications where appropriate. • Organise and support exhibitions, conferences, networking events and client engagement activities. • Monitor marketing performance, reporting on key metrics and identifying opportunities for continuous improvement. Proposals & Opportunities • Lead the preparation of high-quality proposals, tender submissions, framework applications and Dynamic Purchasing System (DPS) submissions. • Coordinate contributions from technical teams, ensuring submissions are accurate, compelling and delivered on time. • Write, edit and proofread bid content to a consistently high standard. • Develop and maintain a comprehensive library of bid content, CVs, case studies and supporting documentation. • Continuously improve proposal templates, branding and submission quality. • Monitor procurement portals and identify relevant opportunities aligned with PARCOR's target sectors. • Support Directors with client presentations, interviews and pitch materials. Business Development Support • Support the development of client-focused value propositions and sector-specific messaging. • Maintain marketing assets and presentation materials for client meetings. • Support CRM management, opportunity tracking and marketing reporting. • Build strong working relationships with colleagues, clients and external partners to support business growth. Knowledge, Skills & Experience: - • Degree in Marketing, Communications, Business or a related discipline, or equivalent professional experience. • Proven experience within a marketing role. • Excellent written communication, copywriting and proofreading skills. • Experience producing proposals, bids or client-facing documents. • Strong project management and organisational skills. • Experience managing websites, digital marketing and social media campaigns. • Excellent Microsoft Office skills, particularly Word and PowerPoint. • Strong attention to detail and ability to manage multiple deadlines. • Confident working collaboratively with technical and non-technical stakeholders. • Experience within construction, consultancy, surveying, engineering, architecture or social housing. • Knowledge of public sector procurement, frameworks and tendering processes. • Experience using Adobe Creative Suite, Canva or similar design software. • Experience using CRM and email marketing platforms. • Understanding of Domestic Retrofit, Building Surveying, Building Safety or Asset Management. Personal Why join PARCOR? This is an opportunity to shape the marketing function of a growing consultancy with an ambitious vision for the future. You'll have real ownership of the PARCOR brand, work alongside highly respected technical specialists, and play a key role in helping us win exciting projects that make buildings safer, more sustainable and fit for the future. If you're looking for a varied role where your ideas will be valued and your work will have a visible impact, we'd love to hear from you!

3 years relevant experience Opportunity to make the role your own Opportunity to be in at the start of something great Social Media Manager Salary: £35,000 - £45,000 DOE (Hybrid) Location: Bishop's Stortford Term: Permanent. Hybrid Hours: Monday - Friday. Full Time Are you a social media expert with a passion for creating engaging content and building online communities? We're looking for a creative and commercially minded Social Media Manager to join an exciting beauty start-up at a pivotal stage of growth. This is a fantastic opportunity to make a real impact, taking ownership of social media strategy and content from day one. The Role As Social Media Manager, you'll be responsible for developing and delivering the brand's social media presence across key platforms including Instagram, TikTok and Pinterest. This is a hands-on role where you'll combine strategic thinking with content creation, managing everything from planning and filming through to editing, posting and community engagement. You will own the brand's social presence end-to-end. Key Responsibilities Develop and execute the social media strategy across all key platforms Create, film, edit and publish engaging social-first content Plan and manage content calendars aligned with campaigns and product launches Build and grow an engaged online community Manage day-to-day social interactions, comments and messages Identify emerging trends and opportunities to keep content fresh and relevant Work closely with influencer and marketing teams to maximise campaign reach Monitor performance, analyse results and make recommendations for improvement Test new content formats and optimise engagement and audience growth Collaborate with external creators, photographers, videographers and freelancers where required About You At least 3 years' experience in social media, content marketing or digital marketing Proven experience creating content for Instagram and TikTok Strong understanding of social media trends, algorithms and best practice Confident filming and editing content using mobile-first tools Experience with platforms such as CapCut, Canva and Adobe Creative Suite Excellent copywriting and storytelling skills Able to work independently in a fast-paced environment Passionate about social media, content creation and brand building Must have experience in consumer product Be able to hit the ground running from day one Desirable Experience Beauty, fragrance, fashion, lifestyle or D2C brand experience Experience working with influencers, creators or brand ambassadors Knowledge of social media analytics and reporting tools What's on Offer? Salary of £35,000 - £45,000 depending on experience Holiday: 20 days + Bank Holidays Hybrid: 2-3 days in the office, the rest at home Hours : Monday - Friday. Full Time The opportunity to join a growing brand at an exciting stage of its journey A highly creative and collaborative working environment Real ownership and autonomy within the role Exposure to multiple areas of marketing and brand development Genuine opportunities to grow alongside the business If you're someone who understands what makes people stop scrolling, loves creating engaging content and wants to help build a brand from the ground up, we'd love to hear from you. Please apply online or call for more information

Digital Content Manager Liverpool Hybrid (3 Office / 2 Home) Up to 45,000 DOE We're seeking a commercially minded Digital Content Manager to drive organic growth through high-quality content, SEO and digital marketing initiatives. You'll create and optimise website content, blogs, landing pages and social media content, turning complex legal and technical information into engaging, customer-focused copy that improves search visibility, drives enquiries and enhances the user journey. Key Responsibilities: Create and manage website content, blogs, articles and landing pages. Develop SEO-focused content strategies aligned to audience needs and business goals. Conduct keyword research and optimise content for search performance. Manage and update website content through the CMS. Monitor content and SEO performance, recommending improvements. Support digital marketing campaigns and lead generation activity. Keep up to date with SEO, AI search and Generative Engine Optimisation (GEO) trends. Collaborate with internal stakeholders to create engaging, commercially effective content. Skills & Experience: Essential: Must have experience working in a similar senior content marketing, SEO and digital marketing role Excellent copywriting, editing and proofreading skills. Strong understanding of SEO and keyword optimisation. Experience using CMS platforms. Ability to manage multiple projects and stakeholders. Strong analytical and communication skills. Desirable: Knowledge of legal, professional services or agency experience Technical SEO knowledge. Experience with SEMrush, Ahrefs, Screaming Frog and Google Search Console. Understanding of AI search and GEO. Company Benefits: Competitive salary up to 45,000 DOE 24 days holiday + Bank Holidays Hybrid working Pension scheme Income Protection, Dental Plan, Critical Illness & Death in Service Cover

DIGITAL MARKETING EXECUTIVE Permanent contract Full time - £27,500 - £31,900kpa The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Digital Marketing Executive. The successful candidate will be responsible for supporting the Digital Marketing Manager in maximising the performance of the Club's digital owned platforms (website and app) through the execution of best-in-class content publishing and the continuous application of Conversion Rate Optimisation (CRO) practices. This role is crucial for driving measurable improvements in traffic growth and booking conversion. Daily duties and responsibilities will include: Execute daily website content updates Analyse qualitative and quantitative website feedback to identify UX friction points Maintain and continuously train the Club s AI chatbot to improve accuracy and user flows Build ab tests and report on results Support digital project rollouts by conducting User Acceptance Testing (UAT) and monitoring new feature releases. We are looking for the following in applications: GCSE/Level 2 equivalent in English Proven competency in Google Analytics (or equivalent web analytics platform). Experience successfully managing and publishing content via a Content Management System (CMS) and ensuring adherence to technical SEO best practices Experience utilising web commercial metrics (e.g., Conversion Rate, Bounce Rate, Exit Rate) to inform and optimise user journeys Experience of liaising with key stakeholders, especially Product, Technical, and Design teams Exceptional communication skills with a strong track record of presenting data findings to non-technical audiences Full UK drivers licence The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 21st July 2026

Join Samaritans and help shape the digital experience that supports millions. We re looking for a Website Manager to lead the development and delivery of Samaritans websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you ll lead on digital excellence and work with external partners to grow our reach and improve user journeys. Contract £40,000 - £42,000 per annum plus benefits Full Time (35hrs per week) Permanent Hybrid Linked to Ewell (Surrey) office with flexibility to work from home We are passionate about flexible working, talk to us about your preferences What you ll do Lead and develop a high-performing Web team Oversee website content strategy and functionality improvements Manage digital aspects of major campaigns and projects Own and optimise our digital ecosystem, including third-party platforms Drive SEO, PPC and content opportunities to increase reach and conversions Champion digital best practice and support internal teams to upskill Use data and analytics to inform decisions and improve performance What you ll bring Strong editorial judgement and digital marketing expertise Experience managing web development and content workflows (Agile experience desirable) Proficiency with CMS platforms (Wagtail experience a plus) Proven leadership and team management skills A data-driven mindset and understanding of user experience principles Knowledge of digital legislation, standards and trends Excellent communication skills and emotional resilience See the full job description and person specification for further information. Why Samaritans? At Samaritans, you ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Apply now If this sounds like the opportunity for you, please apply. You ll be asked to upload your CV and cover letter. Please ensure your cover letter details how you meet the essential skills and experience. We kindly ask that you don t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Applications close: 20th October 2025 at 09:00am Interviews: w/c 3rd November 2025

Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details