Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 19, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Transport Administrator Erith Monday to Friday 9am-5pm Officed Based £32,000 per annum Permanent Position Are you an organised and proactive individual with a passion for logistics? Do you enjoy supporting a dynamic and very friendly team and ensuring everything runs smoothly? If so, we have an exciting opportunity for you! Our client, a leading organisation in the transport sector, is looking for a Transport Administrator to join their vibrant team on a permanent basis. What You'll Do: As a Transport Administrator, you will play a vital role in our operations. Your responsibilities will include: FMS Management: Ensure the Fleet Management System (FMS) is always up-to-date with all necessary paperwork. Vehicle Coordination: Book vehicles for Planned Maintenance Inspections (PMIs), services, and repairs, ensuring compliance with legal timescales. Data Collection: Collect and record important information from drivers and suppliers as needed to maintain accurate records. Equipment Oversight: Ensure each driver and vehicle is equipped with the necessary gear and Personal Protective Equipment (PPE), performing regular checks. Ordering Supplies: Order equipment and PPE for both drivers and vehicles to maintain operational efficiency. Road Tax Management: Ensure all road tax is purchased for each vehicle, keeping everything compliant. Fuel Monitoring: Monitor and purchase fuel, including allocating and loading fuel for drivers and trucks. Induction Organisation: Organise driver inductions at terminals to ensure everyone is well-prepared Depot Management: Monitor supplies in depots and arrange timely deliveries as needed. Transport Support: Assist in all areas of transport operations to contribute to a seamless workflow. What We're Looking For: A valid driving license is a must! The office is not reachable via public transport Prior experience in a Transport Admin/ Coordinator position Strong organisational skills with a keen eye for detail. Excellent communication skills to liaise with drivers and suppliers. Ability to work effectively in a team and support colleagues. Proficiency in using IT systems and software, particularly for record-keeping. Don't miss out on this fantastic opportunity! Apply today using the link. Only shortlisted candidates will be contacted. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2026
Full time
Transport Administrator Erith Monday to Friday 9am-5pm Officed Based £32,000 per annum Permanent Position Are you an organised and proactive individual with a passion for logistics? Do you enjoy supporting a dynamic and very friendly team and ensuring everything runs smoothly? If so, we have an exciting opportunity for you! Our client, a leading organisation in the transport sector, is looking for a Transport Administrator to join their vibrant team on a permanent basis. What You'll Do: As a Transport Administrator, you will play a vital role in our operations. Your responsibilities will include: FMS Management: Ensure the Fleet Management System (FMS) is always up-to-date with all necessary paperwork. Vehicle Coordination: Book vehicles for Planned Maintenance Inspections (PMIs), services, and repairs, ensuring compliance with legal timescales. Data Collection: Collect and record important information from drivers and suppliers as needed to maintain accurate records. Equipment Oversight: Ensure each driver and vehicle is equipped with the necessary gear and Personal Protective Equipment (PPE), performing regular checks. Ordering Supplies: Order equipment and PPE for both drivers and vehicles to maintain operational efficiency. Road Tax Management: Ensure all road tax is purchased for each vehicle, keeping everything compliant. Fuel Monitoring: Monitor and purchase fuel, including allocating and loading fuel for drivers and trucks. Induction Organisation: Organise driver inductions at terminals to ensure everyone is well-prepared Depot Management: Monitor supplies in depots and arrange timely deliveries as needed. Transport Support: Assist in all areas of transport operations to contribute to a seamless workflow. What We're Looking For: A valid driving license is a must! The office is not reachable via public transport Prior experience in a Transport Admin/ Coordinator position Strong organisational skills with a keen eye for detail. Excellent communication skills to liaise with drivers and suppliers. Ability to work effectively in a team and support colleagues. Proficiency in using IT systems and software, particularly for record-keeping. Don't miss out on this fantastic opportunity! Apply today using the link. Only shortlisted candidates will be contacted. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Administrator to join the team located in Darlington. The successful candidate will be responsible for all aspects of administration duties in support of the Operations team. Key Tasks Provide admin support at FM meeting and soft services meetings with minutes ensuring they are issued in a timely fashion and all actions are closed Ensure training matrix for soft and ops is updated regularly ensuring everyone is compliant with training - seek support from the EHS Coordinator with booking training Support with the administration of workplace inspections Analyse the waste data and produce stats Support the technical team with timesheet data entry Support the business assistant with management of SharePoint ensuring it is updated and all information is relevant and in date Support the workplace managers with the raising of purchase orders Support workplace managers with the maintenance of distribution lists Expense support for both soft and technical Support with IT and phone issues for both the soft services and technical teams Assist with PPE records ensuring this is maintained and updated Collate customer feedback and send out to the relevant individuals ensuring an action plan is in place and sent back in a timely fashion Provide cover for the technical administrator during sickness and leave Person Specification Self-motivated with good written and verbal communication skills IT literate with strong experience of working with Microsoft Word, Excel and PowerPoint software Able and flexible handling a wide variety of items on a daily basis Ability to work under pressure Customer Service skills Able to communicate with all levels of staff in a polite and efficient manner Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments Ability to prioritise workload to effectively meet deadlines Strong proven Customer Service experience
Apr 19, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Administrator to join the team located in Darlington. The successful candidate will be responsible for all aspects of administration duties in support of the Operations team. Key Tasks Provide admin support at FM meeting and soft services meetings with minutes ensuring they are issued in a timely fashion and all actions are closed Ensure training matrix for soft and ops is updated regularly ensuring everyone is compliant with training - seek support from the EHS Coordinator with booking training Support with the administration of workplace inspections Analyse the waste data and produce stats Support the technical team with timesheet data entry Support the business assistant with management of SharePoint ensuring it is updated and all information is relevant and in date Support the workplace managers with the raising of purchase orders Support workplace managers with the maintenance of distribution lists Expense support for both soft and technical Support with IT and phone issues for both the soft services and technical teams Assist with PPE records ensuring this is maintained and updated Collate customer feedback and send out to the relevant individuals ensuring an action plan is in place and sent back in a timely fashion Provide cover for the technical administrator during sickness and leave Person Specification Self-motivated with good written and verbal communication skills IT literate with strong experience of working with Microsoft Word, Excel and PowerPoint software Able and flexible handling a wide variety of items on a daily basis Ability to work under pressure Customer Service skills Able to communicate with all levels of staff in a polite and efficient manner Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments Ability to prioritise workload to effectively meet deadlines Strong proven Customer Service experience
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 19, 2026
Full time
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Service Coordinator Birmingham £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
Apr 18, 2026
Full time
Service Coordinator Birmingham £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 18, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Apr 18, 2026
Full time
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Go back Mersey and West Lancashire Teaching Hospitals NHS Trust Staff Nurse - Gastroenterology Ward 11B The closing date is 26 April 2026 Ward 11B is a 23 bedded Gastroenterology & General medical ward, with a treatment room for day case procedures. We are looking for a motivated Registered Nurse, dedicated to providing high quality, safe care to join our team. As a Staff Member on Ward 11B you will have opportunities to care for a range of patients, with conditions such as; GI bleeds, Elective & Emergency Endoscopy procedures, Palliative care patients, Alcohol dependency, Eating disorders, and Oesophageal and Liver disorders. If you have any experience in working within an environment treating patients with multiplex needs, then we would love for you to apply, although if not please be assured that our staff are fully supported through your induction to ensure each member of the team is adequately equipped and confident to deal with our busy ward environment. The post holders will be expected to deliver care of the highest standard and work closely with other members of the multi-disciplinary team. The ability to work as part of a team is essential. The Successful candidate will be expected to rotate to both days and nights is to be flexible in their approach to caring for a group of patients. Interview Date - To Be Confirmed Main duties of the job To be responsible in association with the team leader for the formulation and implementation of individual patient care plans. To participate in the holistic assessment of patients, and to formulate and review individual patient care plans and to act as 'named nurse' or associate for a group of patients from admission to discharge as determined by the Ward Manager. To commence and participate in research/special projects as directed by the ward manager. To contribute to the setting, maintaining and monitoring of standards of care within the ward. Help to ensure that all equipment is in safe working order in conjunction with the department equipment controller. To assist in the promotion of effective communication with all ward staff and other departments as required. Promote the safeguarding of vulnerable patients in line with national and local policy. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities Communications and relationship skills Provides and receives complex information, communicating sensitively and confidentiallyinformation relating to patients/clients (for example, care plan discussions with patients). Communicates in a compassionate and empathetic manner, using persuasion and reassurance. Ability to recognise barriers to communication, and ability to modify communication style as andwhen required. Ability to effectively communicate whilst providing training to students. Demonstrate effective communications skills with the wider MDT team. Clinical Skills To be responsible for planning and organising a defined caseload of patients on a continuingbasis. To assess, plan, implement/deliver and evaluate patient care for a defined caseload and recognizesigns of deterioration/change and respond according to protocol. Maintain appropriate levels of training for clinical skills as needed within scope of practice. To maintain safe custody of drugs, ensuring that checking, witnessing and administrationprocedures are compatible with statutory and trust requirements. In the absence of Sister/Charge Nurse effectively respond to complaints/concerns and elevate asrequired To ensure clinical incident/near misses are managed and reported and escalated in a timelymanner. To be part of the multidisciplinary team decision making, acting when required as the patientsadvocate in order to support the patients pathway. Work within the organisational policy, standard operating procedures and guidelines. To undertake risk assessments and implement risk reducing measures. To report and elevate tothe Line Manager any deficiencies in the arrangements for minimizing risk. Ensure that privacy, dignity and safety of individuals is maintained at all times. Use of Resources To actively participate in the effective and efficient use of the ward/departmental resources andequipment, including stock management and care and maintenance of equipment. Handles patients valuables, ensuring safe storage and transportation Sign off agency timesheets in order to verify and record the hours worked. Liaise with the Roster Coordinator to ensure your personal roster is balanced within the rosterperiod. To order and receipt goods in accordance with the Trusts financial framework. Team Development To deputise in the absence of the Sister/Charge Nurse. To manage own time and that of others, through delegations to ensure high quality servicedelivery. To act as assessor/supervisor for junior staff and students. To participate in the setting of yearly personal and professional objectives for self Support the departments appraisal process for junior staff, by providing feedback. To be flexible in the delivery of safe staffing across the Trust and participate in redeploymentrequirements within scope of practice. Research and Audit To contribute to the collection of data for research and audit purposes. To identify audit topics relevant to the ward/department. To critically evaluate research before applying to clinic practice in order to enhance patient care. Personal Development To identify areas for self-development, areas of interest and training requirements within individualpersonal performance planning and development review. To maintain a professional portfolio and reflective diary for developmental purposes andrevalidation. Support the rest of the team by recognising own and promoting self-help and wellbeing Develop a culture of learning and innovation, developing high quality learning environments Adopt a reflective approach to own practice with a view to continually improve Person Specification Qualifications 1st Level Registered Nurse (degree/diploma) Current NMC Registration Evidence of continuing professional development Knowledge & Experience Able to demonstrate knowledge of NMC professional standards for practice contained within the code Experience of working in a clinical environment Skills Excellent communication skills with the ability to network and build relationships at all levels Effectively prioritises and co-ordinates own workload Ability to de-escalate complex situations Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team. Awareness of the need for confidentiality at all times Computer literacy e.g. experience of electronic patient record Other Frequent moderate effort for several short periods of time such as manual handling of patients and equipment. Frequent concentration required for drug calculation and administration Dealing with frequent interruptions and competing demands Ability to work within highly distressing or emotional circumstances e.g. end of life care Ability to communicate distressing information Ability to communicate in a challenging environment Able to carry out direct clinical care as required on ward or department. Potential blood or body fluids exposure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. . click apply for full job details
Apr 18, 2026
Full time
Go back Mersey and West Lancashire Teaching Hospitals NHS Trust Staff Nurse - Gastroenterology Ward 11B The closing date is 26 April 2026 Ward 11B is a 23 bedded Gastroenterology & General medical ward, with a treatment room for day case procedures. We are looking for a motivated Registered Nurse, dedicated to providing high quality, safe care to join our team. As a Staff Member on Ward 11B you will have opportunities to care for a range of patients, with conditions such as; GI bleeds, Elective & Emergency Endoscopy procedures, Palliative care patients, Alcohol dependency, Eating disorders, and Oesophageal and Liver disorders. If you have any experience in working within an environment treating patients with multiplex needs, then we would love for you to apply, although if not please be assured that our staff are fully supported through your induction to ensure each member of the team is adequately equipped and confident to deal with our busy ward environment. The post holders will be expected to deliver care of the highest standard and work closely with other members of the multi-disciplinary team. The ability to work as part of a team is essential. The Successful candidate will be expected to rotate to both days and nights is to be flexible in their approach to caring for a group of patients. Interview Date - To Be Confirmed Main duties of the job To be responsible in association with the team leader for the formulation and implementation of individual patient care plans. To participate in the holistic assessment of patients, and to formulate and review individual patient care plans and to act as 'named nurse' or associate for a group of patients from admission to discharge as determined by the Ward Manager. To commence and participate in research/special projects as directed by the ward manager. To contribute to the setting, maintaining and monitoring of standards of care within the ward. Help to ensure that all equipment is in safe working order in conjunction with the department equipment controller. To assist in the promotion of effective communication with all ward staff and other departments as required. Promote the safeguarding of vulnerable patients in line with national and local policy. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities Communications and relationship skills Provides and receives complex information, communicating sensitively and confidentiallyinformation relating to patients/clients (for example, care plan discussions with patients). Communicates in a compassionate and empathetic manner, using persuasion and reassurance. Ability to recognise barriers to communication, and ability to modify communication style as andwhen required. Ability to effectively communicate whilst providing training to students. Demonstrate effective communications skills with the wider MDT team. Clinical Skills To be responsible for planning and organising a defined caseload of patients on a continuingbasis. To assess, plan, implement/deliver and evaluate patient care for a defined caseload and recognizesigns of deterioration/change and respond according to protocol. Maintain appropriate levels of training for clinical skills as needed within scope of practice. To maintain safe custody of drugs, ensuring that checking, witnessing and administrationprocedures are compatible with statutory and trust requirements. In the absence of Sister/Charge Nurse effectively respond to complaints/concerns and elevate asrequired To ensure clinical incident/near misses are managed and reported and escalated in a timelymanner. To be part of the multidisciplinary team decision making, acting when required as the patientsadvocate in order to support the patients pathway. Work within the organisational policy, standard operating procedures and guidelines. To undertake risk assessments and implement risk reducing measures. To report and elevate tothe Line Manager any deficiencies in the arrangements for minimizing risk. Ensure that privacy, dignity and safety of individuals is maintained at all times. Use of Resources To actively participate in the effective and efficient use of the ward/departmental resources andequipment, including stock management and care and maintenance of equipment. Handles patients valuables, ensuring safe storage and transportation Sign off agency timesheets in order to verify and record the hours worked. Liaise with the Roster Coordinator to ensure your personal roster is balanced within the rosterperiod. To order and receipt goods in accordance with the Trusts financial framework. Team Development To deputise in the absence of the Sister/Charge Nurse. To manage own time and that of others, through delegations to ensure high quality servicedelivery. To act as assessor/supervisor for junior staff and students. To participate in the setting of yearly personal and professional objectives for self Support the departments appraisal process for junior staff, by providing feedback. To be flexible in the delivery of safe staffing across the Trust and participate in redeploymentrequirements within scope of practice. Research and Audit To contribute to the collection of data for research and audit purposes. To identify audit topics relevant to the ward/department. To critically evaluate research before applying to clinic practice in order to enhance patient care. Personal Development To identify areas for self-development, areas of interest and training requirements within individualpersonal performance planning and development review. To maintain a professional portfolio and reflective diary for developmental purposes andrevalidation. Support the rest of the team by recognising own and promoting self-help and wellbeing Develop a culture of learning and innovation, developing high quality learning environments Adopt a reflective approach to own practice with a view to continually improve Person Specification Qualifications 1st Level Registered Nurse (degree/diploma) Current NMC Registration Evidence of continuing professional development Knowledge & Experience Able to demonstrate knowledge of NMC professional standards for practice contained within the code Experience of working in a clinical environment Skills Excellent communication skills with the ability to network and build relationships at all levels Effectively prioritises and co-ordinates own workload Ability to de-escalate complex situations Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team. Awareness of the need for confidentiality at all times Computer literacy e.g. experience of electronic patient record Other Frequent moderate effort for several short periods of time such as manual handling of patients and equipment. Frequent concentration required for drug calculation and administration Dealing with frequent interruptions and competing demands Ability to work within highly distressing or emotional circumstances e.g. end of life care Ability to communicate distressing information Ability to communicate in a challenging environment Able to carry out direct clinical care as required on ward or department. Potential blood or body fluids exposure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. . click apply for full job details
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year 22 days holiday plus bank holidays Stable and consistent workload Clear progression opportunities Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!
Apr 17, 2026
Full time
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year 22 days holiday plus bank holidays Stable and consistent workload Clear progression opportunities Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!
Company Overview This organisation operates within the engineering services sector, delivering maintenance, support, and technical solutions to customers across the UK. With a growing national footprint, the business is known for its customer-focused approach, reliable service delivery, and commitment to continuous improvement and employee development. Service Team Coordinator Overview An exciting opportunity has arisen for a Service Team Coordinator to join a growing and supportive organisation based in Banbury. This role is perfect for someone highly organised and customer-focused, looking to build a career within a fast-paced service environment. You will play a key role in coordinating engineers, managing schedules, and ensuring seamless communication between customers and internal teams. Working within the southern division, you will support service delivery through efficient planning, administration, and relationship management, helping to maintain high standards and customer satisfaction. Duties & Responsibilities Coordinate engineer schedules, maintenance visits, and service appointments Act as a key point of contact for customers, handling queries and confirming bookings Manage incoming calls, messages, and general office administration tasks Process service documentation including reports, quotes, and invoices Maintain accurate records such as training logs, contracts, and workflow system data Support callout coordination and respond to urgent service requests Raise purchase orders and assist with financial administration tasks Assist with onboarding processes, documentation, and customer account setup Education & Skills Required Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal, with a professional telephone manner Confident IT user, including Microsoft Office and data systems Strong interpersonal skills with a customer-focused approach Previous experience in a service or coordination environment (desirable) Enthusiastic, adaptable, and willing to learn with a proactive mindset If you re an organised and motivated individual looking to join a friendly and growing team within the building services sector, this is a fantastic opportunity to develop your career. Apply now to take the next step.
Apr 17, 2026
Full time
Company Overview This organisation operates within the engineering services sector, delivering maintenance, support, and technical solutions to customers across the UK. With a growing national footprint, the business is known for its customer-focused approach, reliable service delivery, and commitment to continuous improvement and employee development. Service Team Coordinator Overview An exciting opportunity has arisen for a Service Team Coordinator to join a growing and supportive organisation based in Banbury. This role is perfect for someone highly organised and customer-focused, looking to build a career within a fast-paced service environment. You will play a key role in coordinating engineers, managing schedules, and ensuring seamless communication between customers and internal teams. Working within the southern division, you will support service delivery through efficient planning, administration, and relationship management, helping to maintain high standards and customer satisfaction. Duties & Responsibilities Coordinate engineer schedules, maintenance visits, and service appointments Act as a key point of contact for customers, handling queries and confirming bookings Manage incoming calls, messages, and general office administration tasks Process service documentation including reports, quotes, and invoices Maintain accurate records such as training logs, contracts, and workflow system data Support callout coordination and respond to urgent service requests Raise purchase orders and assist with financial administration tasks Assist with onboarding processes, documentation, and customer account setup Education & Skills Required Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal, with a professional telephone manner Confident IT user, including Microsoft Office and data systems Strong interpersonal skills with a customer-focused approach Previous experience in a service or coordination environment (desirable) Enthusiastic, adaptable, and willing to learn with a proactive mindset If you re an organised and motivated individual looking to join a friendly and growing team within the building services sector, this is a fantastic opportunity to develop your career. Apply now to take the next step.
Transport Coordinator Location: Stowmarket Salary: 35,000 DOE Hours: Monday to Friday 08:00-17:00 Our client is searching for an individual who wants to succeed in assisting to run day to day operations associated with container transport / LCL transport / general warehousing. The role is permanent Monday to Friday, (Apply online only)hrs, with salary depending on experience. There will be a requirement for a degree of out of hours work. Key role responsibilities: Ensuring deliveries / collections are completed daily with high levels of accuracy Inputting bookings into transport software (TOPS) Dealing with incoming phone calls / emails quickly and efficiently Managing sub-contractors Ensuring accurate maintenance of specific operational software. Customer account management Undertake any other tasks/duties as required Job skills required: Strong knowledge of UK geography Minimum of 2 years' experience in a distribution or logistics environment Excellent written and verbal communication skills, with strong attention to detail Proven ability to problem-solve quickly and make effective decisions under pressure Strong organisational skills with the ability to prioritise workload effectively Proficient in Microsoft Office applications, including Word, Excel, and Outlook Highly driven, self-motivated, and committed to achieving results Package & Benefits: Performance based bonuses Monday to Friday working hours (08:00 - 17:00) 20 days holiday + bank holidays Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application
Apr 17, 2026
Full time
Transport Coordinator Location: Stowmarket Salary: 35,000 DOE Hours: Monday to Friday 08:00-17:00 Our client is searching for an individual who wants to succeed in assisting to run day to day operations associated with container transport / LCL transport / general warehousing. The role is permanent Monday to Friday, (Apply online only)hrs, with salary depending on experience. There will be a requirement for a degree of out of hours work. Key role responsibilities: Ensuring deliveries / collections are completed daily with high levels of accuracy Inputting bookings into transport software (TOPS) Dealing with incoming phone calls / emails quickly and efficiently Managing sub-contractors Ensuring accurate maintenance of specific operational software. Customer account management Undertake any other tasks/duties as required Job skills required: Strong knowledge of UK geography Minimum of 2 years' experience in a distribution or logistics environment Excellent written and verbal communication skills, with strong attention to detail Proven ability to problem-solve quickly and make effective decisions under pressure Strong organisational skills with the ability to prioritise workload effectively Proficient in Microsoft Office applications, including Word, Excel, and Outlook Highly driven, self-motivated, and committed to achieving results Package & Benefits: Performance based bonuses Monday to Friday working hours (08:00 - 17:00) 20 days holiday + bank holidays Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 17, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
Apr 17, 2026
Full time
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
Bid Manager Essex Construction / Refurbishment Contractor A well-established construction and refurbishment contractor based in Essex is looking to appoint an experienced Bid Manager to join their growing pre-construction team. This opportunity would suit a confident Bid Manager with experience managing PQQs, tenders and framework submissions within construction, social housing, maintenance or main contracting. The successful Bid Manager will be responsible for coordinating the full bid process from initial enquiry through to final submission, ensuring high-quality and compliant proposals are delivered on time. The company delivers projects across London and the South East and has a strong pipeline of framework and negotiated work, making this an excellent opportunity for a Bid Manager seeking long-term stability and career progression. Key Responsibilities Bid Manager Manage the full bid lifecycle including PQQ, tender and final submission stages Produce clear, accurate and high-quality written bid responses Review tender documentation and assess technical, operational and commercial requirements Prepare bid submission programmes, responsibility matrices and trackers Coordinate input from estimating, commercial, operational and support teams Arrange and lead bid launch meetings, review meetings and progress updates Monitor incoming information to ensure deadlines are met Maintain and update the bid library, case studies and supporting documents Develop written content for submissions including methodology and project experience Attend site visits where required as part of the tender process Review feedback from submissions to support continuous improvement Requirements Bid Manager Previous experience as a Bid Manager, Bid Writer, Bid Coordinator or Proposals Manager Experience within construction, refurbishment, maintenance or main contracting Strong written communication and document management skills Excellent organisation and attention to detail Ability to manage multiple tenders at the same time Confident working with internal teams and senior stakeholders What s on Offer Competitive salary and benefits package Stable and growing contractor with long-term work secured Supportive pre-construction team Excellent career progression opportunities Office-based role in Essex This is an excellent opportunity for an experienced Bid Manager looking to join a busy and successful contractor with a strong reputation and secure workload.
Apr 17, 2026
Full time
Bid Manager Essex Construction / Refurbishment Contractor A well-established construction and refurbishment contractor based in Essex is looking to appoint an experienced Bid Manager to join their growing pre-construction team. This opportunity would suit a confident Bid Manager with experience managing PQQs, tenders and framework submissions within construction, social housing, maintenance or main contracting. The successful Bid Manager will be responsible for coordinating the full bid process from initial enquiry through to final submission, ensuring high-quality and compliant proposals are delivered on time. The company delivers projects across London and the South East and has a strong pipeline of framework and negotiated work, making this an excellent opportunity for a Bid Manager seeking long-term stability and career progression. Key Responsibilities Bid Manager Manage the full bid lifecycle including PQQ, tender and final submission stages Produce clear, accurate and high-quality written bid responses Review tender documentation and assess technical, operational and commercial requirements Prepare bid submission programmes, responsibility matrices and trackers Coordinate input from estimating, commercial, operational and support teams Arrange and lead bid launch meetings, review meetings and progress updates Monitor incoming information to ensure deadlines are met Maintain and update the bid library, case studies and supporting documents Develop written content for submissions including methodology and project experience Attend site visits where required as part of the tender process Review feedback from submissions to support continuous improvement Requirements Bid Manager Previous experience as a Bid Manager, Bid Writer, Bid Coordinator or Proposals Manager Experience within construction, refurbishment, maintenance or main contracting Strong written communication and document management skills Excellent organisation and attention to detail Ability to manage multiple tenders at the same time Confident working with internal teams and senior stakeholders What s on Offer Competitive salary and benefits package Stable and growing contractor with long-term work secured Supportive pre-construction team Excellent career progression opportunities Office-based role in Essex This is an excellent opportunity for an experienced Bid Manager looking to join a busy and successful contractor with a strong reputation and secure workload.
Service and PPM Manager - Fire & Security Planned Preventative Maintenance Near Brentwood, Essex c. £60,000 + Permanent benefits Managing service of Fire Alarm, Smoke Vent, CCTV, Door Entry PPM's The Role - Service Manager (from BAFE/ NSI/ SSAIB or NACOSS co.) Our client, a respected Fire & Security organisation, is seeking a supportive and organised Service Manager to lead their CCTV, door entry and Fire Alarm engineering team. This is a fantastic opportunity for someone who values people, quality, and long-term stability and who can lead the coordinators and 5 service PPM engineers, who mostly work on Residential High Rise & communal properties Responsibilities - Service Manager (Fire & Security maintenance) Day to day management of Fire and Security service engineers Ensuring compliance and high quality workmanship of engineers Coordinating service schedules and customer communication Encouraging a positive team culture through existing co-ordinators Manage and lead admin and coordinators to support and plan PPM's Ideal Background - Fire and Security Service Manager - Essex Previous experience in Fire & Security Able to manage Service Engineers Commutable to South Essex Office Google, Call, Apply or Contact - Steven Eley FIRE AND SECURITY CAREERS (PART OF ELEY SOLUTIONS LTD) If you have Fire & Security knowledge and can lead a Service Engineer team, we want to hear from you.
Apr 17, 2026
Full time
Service and PPM Manager - Fire & Security Planned Preventative Maintenance Near Brentwood, Essex c. £60,000 + Permanent benefits Managing service of Fire Alarm, Smoke Vent, CCTV, Door Entry PPM's The Role - Service Manager (from BAFE/ NSI/ SSAIB or NACOSS co.) Our client, a respected Fire & Security organisation, is seeking a supportive and organised Service Manager to lead their CCTV, door entry and Fire Alarm engineering team. This is a fantastic opportunity for someone who values people, quality, and long-term stability and who can lead the coordinators and 5 service PPM engineers, who mostly work on Residential High Rise & communal properties Responsibilities - Service Manager (Fire & Security maintenance) Day to day management of Fire and Security service engineers Ensuring compliance and high quality workmanship of engineers Coordinating service schedules and customer communication Encouraging a positive team culture through existing co-ordinators Manage and lead admin and coordinators to support and plan PPM's Ideal Background - Fire and Security Service Manager - Essex Previous experience in Fire & Security Able to manage Service Engineers Commutable to South Essex Office Google, Call, Apply or Contact - Steven Eley FIRE AND SECURITY CAREERS (PART OF ELEY SOLUTIONS LTD) If you have Fire & Security knowledge and can lead a Service Engineer team, we want to hear from you.
Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 17, 2026
Full time
Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of 29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now!
Apr 17, 2026
Full time
We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of 29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now!
A recruitment agency is seeking a Maintenance Support Officer to coordinate repair requests within the housing repairs service. The successful candidate will manage the repairs inbox, communicate with contractors and tenants, and ensure the timely resolution of maintenance issues. The role is predominantly home-based with occasional office attendance. You should have experience in housing, strong communication skills, and excellent organizational abilities.
Apr 17, 2026
Full time
A recruitment agency is seeking a Maintenance Support Officer to coordinate repair requests within the housing repairs service. The successful candidate will manage the repairs inbox, communicate with contractors and tenants, and ensure the timely resolution of maintenance issues. The role is predominantly home-based with occasional office attendance. You should have experience in housing, strong communication skills, and excellent organizational abilities.
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 ( 30,232) Actual salary for 19.5 hours ( 16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 ( 30,232 per annum), with an actual pro-rata salary of 16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting St Francis Xavier is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. Saint Francis Xavier Sixth Form College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
Apr 17, 2026
Full time
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 ( 30,232) Actual salary for 19.5 hours ( 16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 ( 30,232 per annum), with an actual pro-rata salary of 16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting St Francis Xavier is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. Saint Francis Xavier Sixth Form College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
