Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.
Apr 22, 2026
Full time
Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.
General Manager - Commercial Facilities Management City of London Significant Client Side Package + Excellent Benefits An excellent opportunity has arisen for a General Manager to oversee operational delivery within a large commercial building in the City of London . This facilities management role requires you to deliver service excellence, compliance, sustainability, and occupier satisfaction. The General Manager will lead hard and soft services operations (engineering maintenance, cleaning, security, reception, administration). The role requires balancing service delivery with excellent stakeholder management. This facilities management position includes managing two direct reports, overseeing contractors, and successfully managing service charge budgets within a busy multi-tenant environment in the City of London . Key Requirements IOSH Managing Safely (within last 5 years) Experienced managing premium commercial properties of >200,000 sq ft with budgets > 5M Strong understanding of UK H&S, Employment Law, and RICS service charge standards Experience in contract procurement, staff development, and occupier engagement Experience within multi-tenanted commercial buildings Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable) Salary & Benefits Excellent Salary 10% Bonus 25 days annual leave 1 day work from home per week Private healthcare Excellent parental leave policy Life assurance Income protection 40 hours per week; flexible working hours
Apr 22, 2026
Full time
General Manager - Commercial Facilities Management City of London Significant Client Side Package + Excellent Benefits An excellent opportunity has arisen for a General Manager to oversee operational delivery within a large commercial building in the City of London . This facilities management role requires you to deliver service excellence, compliance, sustainability, and occupier satisfaction. The General Manager will lead hard and soft services operations (engineering maintenance, cleaning, security, reception, administration). The role requires balancing service delivery with excellent stakeholder management. This facilities management position includes managing two direct reports, overseeing contractors, and successfully managing service charge budgets within a busy multi-tenant environment in the City of London . Key Requirements IOSH Managing Safely (within last 5 years) Experienced managing premium commercial properties of >200,000 sq ft with budgets > 5M Strong understanding of UK H&S, Employment Law, and RICS service charge standards Experience in contract procurement, staff development, and occupier engagement Experience within multi-tenanted commercial buildings Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable) Salary & Benefits Excellent Salary 10% Bonus 25 days annual leave 1 day work from home per week Private healthcare Excellent parental leave policy Life assurance Income protection 40 hours per week; flexible working hours
Operations Manager - Facilities Services Location: London (Hybrid - site visits required)Contract: PermanentSalary: Competitive + Car Allowance + Private Healthcare + Flexible Benefits About the Role We have an exciting opportunity for an experienced Operations Manager to join our Facilities Services division at NG Bailey, taking full ownership of service delivery, operational performance, and people leadership across a significant London portfolio. This is a high-impact leadership role, ideal for someone who thrives on driving operational excellence, developing high-performing teams, and maintaining outstanding client relationships. You'll take operational responsibility for four major accounts - spanning whole-building maintenance to complex trading floor environments - as well as strategic oversight of our London Mobile Team, which delivers services across 35 demise contracts throughout the capital. You'll be the driving force behind day-to-day operations, ensuring every contract we deliver meets the highest standards of safety, compliance, and client satisfaction. Key Responsibilities Leading, coaching, and developing a team of Contract Managers, creating a culture of accountability, high performance, and continuous improvement across all sites. Taking full operational ownership of a diverse London portfolio, ensuring consistent, compliant, and commercially sound service delivery. Acting as a senior point of escalation for clients, building trusted, long-term relationships through structured reviews, proactive communication, and visible leadership on site. Owning full P&L accountability - driving accurate forecasting, cost control, and the delivery of profitable outcomes across your portfolio. Championing health, safety, and statutory compliance, embedding a zero-compromise safety culture across all contracts and teams. Overseeing the delivery of hard FM services, including planned and reactive maintenance across a varied estate of commercial buildings. Partnering with internal technical, energy, and support functions to identify efficiencies, drive innovation, and continuously add value for clients. Representing NG Bailey's values - safety, integrity, and service excellence - in everything you do. What We're Looking For We're looking for a decisive, commercially sharp operations leader who can manage complexity, inspire teams, and consistently deliver against client and business expectations. You'll be equally comfortable in the boardroom and on site - someone who leads from the front and sets the standard for those around them. You'll bring: Strong technical qualifications in mechanical or electrical engineering (essential). Substantial experience in an operational leadership role within hard FM, building services, or a related environment. A proven ability to manage multi-site operations and lead Contract Managers or similar senior operational staff. Strong commercial acumen, with demonstrable experience managing P&L, controlling costs, and delivering profitable contracts. A solid understanding of statutory compliance, H&S legislation, and audit frameworks within a hard FM context. The confidence and credibility to manage senior client relationships, lead structured reviews, and handle escalations with professionalism. A proactive, solutions-focused mindset and a passion for continuous improvement and operational best practice. Why Join NG Bailey? We're one of the UK's leading independent engineering and services businesses, with a proud history and an ambitious future. Joining us means being part of a team that genuinely values its people, invests in their development, and gives them the autonomy to make a real impact. We're always evolving our benefits to attract and retain the best talent. Here's what you can expect: Car or Car Allowance 25 Days Holiday + Bank Holidays (with the option to buy or sell additional days) Pension with up to 8% employer contribution Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Employee Assistance Programme (mental health, counselling, and legal advice) Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, Tax-Free Bikes, and more Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 22, 2026
Full time
Operations Manager - Facilities Services Location: London (Hybrid - site visits required)Contract: PermanentSalary: Competitive + Car Allowance + Private Healthcare + Flexible Benefits About the Role We have an exciting opportunity for an experienced Operations Manager to join our Facilities Services division at NG Bailey, taking full ownership of service delivery, operational performance, and people leadership across a significant London portfolio. This is a high-impact leadership role, ideal for someone who thrives on driving operational excellence, developing high-performing teams, and maintaining outstanding client relationships. You'll take operational responsibility for four major accounts - spanning whole-building maintenance to complex trading floor environments - as well as strategic oversight of our London Mobile Team, which delivers services across 35 demise contracts throughout the capital. You'll be the driving force behind day-to-day operations, ensuring every contract we deliver meets the highest standards of safety, compliance, and client satisfaction. Key Responsibilities Leading, coaching, and developing a team of Contract Managers, creating a culture of accountability, high performance, and continuous improvement across all sites. Taking full operational ownership of a diverse London portfolio, ensuring consistent, compliant, and commercially sound service delivery. Acting as a senior point of escalation for clients, building trusted, long-term relationships through structured reviews, proactive communication, and visible leadership on site. Owning full P&L accountability - driving accurate forecasting, cost control, and the delivery of profitable outcomes across your portfolio. Championing health, safety, and statutory compliance, embedding a zero-compromise safety culture across all contracts and teams. Overseeing the delivery of hard FM services, including planned and reactive maintenance across a varied estate of commercial buildings. Partnering with internal technical, energy, and support functions to identify efficiencies, drive innovation, and continuously add value for clients. Representing NG Bailey's values - safety, integrity, and service excellence - in everything you do. What We're Looking For We're looking for a decisive, commercially sharp operations leader who can manage complexity, inspire teams, and consistently deliver against client and business expectations. You'll be equally comfortable in the boardroom and on site - someone who leads from the front and sets the standard for those around them. You'll bring: Strong technical qualifications in mechanical or electrical engineering (essential). Substantial experience in an operational leadership role within hard FM, building services, or a related environment. A proven ability to manage multi-site operations and lead Contract Managers or similar senior operational staff. Strong commercial acumen, with demonstrable experience managing P&L, controlling costs, and delivering profitable contracts. A solid understanding of statutory compliance, H&S legislation, and audit frameworks within a hard FM context. The confidence and credibility to manage senior client relationships, lead structured reviews, and handle escalations with professionalism. A proactive, solutions-focused mindset and a passion for continuous improvement and operational best practice. Why Join NG Bailey? We're one of the UK's leading independent engineering and services businesses, with a proud history and an ambitious future. Joining us means being part of a team that genuinely values its people, invests in their development, and gives them the autonomy to make a real impact. We're always evolving our benefits to attract and retain the best talent. Here's what you can expect: Car or Car Allowance 25 Days Holiday + Bank Holidays (with the option to buy or sell additional days) Pension with up to 8% employer contribution Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Employee Assistance Programme (mental health, counselling, and legal advice) Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, Tax-Free Bikes, and more Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Operations Director Bristol 80,000 - 90,000 About the Opportunity An established and growing UK-based organisation is seeking an experienced Operations Manager to join its Senior Management Team. This is a pivotal leadership role responsible for ensuring the effective and efficient running of operational functions across the business. With direct oversight of Quality and Project Management, the successful candidate will ensure that systems, processes, governance and people capability support consistent, compliant and high-quality delivery. This role is ideal for a commercially aware operational leader who enjoys building structure, driving continuous improvement and enabling sustainable growth. The Role You will oversee the effective day-to-day running of operational functions across the business, ensuring alignment between engineering, project management, quality and commercial teams. Key areas of responsibility include: Operational Leadership +Lead operational delivery across the organisation +Develop scalable systems, processes and documentation Quality & Compliance +Lead and develop the Quality function +Maintain compliance with recognised industry standards (e.g. ISO 9001, ISO 27001, ISO 26262, AS9100) Project Management Oversight +Directly manage Project Managers +Ensure consistent application of project delivery frameworks Business Performance & Commercial Support +Develop KPIs, dashboards and operational reporting +Monitor performance and implement corrective actions +Support strategic planning and annual operating plans About You We are looking for a confident, analytical and commercially aware operational leader who can operate at both strategic and hands-on levels. Essential Experience +Proven experience in an Operations Manager (or similar senior leadership) role within a software or technology environment +Experience managing Project Management and/or Quality teams +Experience supporting organisational growth or transformation +Working knowledge of recognised quality and safety frameworks (e.g. ISO 9001, ISO 26262, DO-178C, ASPICE, AS9100 or CMMI) Desirable +Professional membership (e.g. CMI, APM) +Experience within a scaling SME environment +Strong understanding of embedded software development and associated SDLC frameworks
Apr 22, 2026
Full time
Operations Director Bristol 80,000 - 90,000 About the Opportunity An established and growing UK-based organisation is seeking an experienced Operations Manager to join its Senior Management Team. This is a pivotal leadership role responsible for ensuring the effective and efficient running of operational functions across the business. With direct oversight of Quality and Project Management, the successful candidate will ensure that systems, processes, governance and people capability support consistent, compliant and high-quality delivery. This role is ideal for a commercially aware operational leader who enjoys building structure, driving continuous improvement and enabling sustainable growth. The Role You will oversee the effective day-to-day running of operational functions across the business, ensuring alignment between engineering, project management, quality and commercial teams. Key areas of responsibility include: Operational Leadership +Lead operational delivery across the organisation +Develop scalable systems, processes and documentation Quality & Compliance +Lead and develop the Quality function +Maintain compliance with recognised industry standards (e.g. ISO 9001, ISO 27001, ISO 26262, AS9100) Project Management Oversight +Directly manage Project Managers +Ensure consistent application of project delivery frameworks Business Performance & Commercial Support +Develop KPIs, dashboards and operational reporting +Monitor performance and implement corrective actions +Support strategic planning and annual operating plans About You We are looking for a confident, analytical and commercially aware operational leader who can operate at both strategic and hands-on levels. Essential Experience +Proven experience in an Operations Manager (or similar senior leadership) role within a software or technology environment +Experience managing Project Management and/or Quality teams +Experience supporting organisational growth or transformation +Working knowledge of recognised quality and safety frameworks (e.g. ISO 9001, ISO 26262, DO-178C, ASPICE, AS9100 or CMMI) Desirable +Professional membership (e.g. CMI, APM) +Experience within a scaling SME environment +Strong understanding of embedded software development and associated SDLC frameworks
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Apr 22, 2026
Full time
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Trust Administrator (Fixed Term Contract) Location: Ealing, Greater London Contract Type: 12 Month Fixed Term Contract Working Pattern: Full Time (28-35 hours per week) Are you passionate about making a difference in an educational environment? Do you thrive in a role that supports the governance and administration of a trust? If so, we have an exciting opportunity for you! Your Role: As a Trust Administrator, you will provide vital administrative support to the Board of Directors, Governing Bodies, and various committees. Your responsibilities will include: Preparing agendas, documents, and reports for meetings Taking accurate minutes and ensuring timely circulation Maintaining Trust and Committee membership information Assisting with the processes for new and retiring members Supporting the Operations Manager and Chairs in administrative tasks To succeed in this role, you should have: Experience in administrative support, especially in meeting administration and minute-taking Excellent communication skills, both oral and written The ability to organise, plan, and prioritise tasks with meticulous attention to detail A commitment to confidentiality and discretion A strong sense of teamwork and the ability to work independently Familiarity with school governance and regulations is a plus! Note: The successful applicant will be required to apply for an enhanced disclosure from the DBS (Disclosure and Barring Service). Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2026
Contractor
Trust Administrator (Fixed Term Contract) Location: Ealing, Greater London Contract Type: 12 Month Fixed Term Contract Working Pattern: Full Time (28-35 hours per week) Are you passionate about making a difference in an educational environment? Do you thrive in a role that supports the governance and administration of a trust? If so, we have an exciting opportunity for you! Your Role: As a Trust Administrator, you will provide vital administrative support to the Board of Directors, Governing Bodies, and various committees. Your responsibilities will include: Preparing agendas, documents, and reports for meetings Taking accurate minutes and ensuring timely circulation Maintaining Trust and Committee membership information Assisting with the processes for new and retiring members Supporting the Operations Manager and Chairs in administrative tasks To succeed in this role, you should have: Experience in administrative support, especially in meeting administration and minute-taking Excellent communication skills, both oral and written The ability to organise, plan, and prioritise tasks with meticulous attention to detail A commitment to confidentiality and discretion A strong sense of teamwork and the ability to work independently Familiarity with school governance and regulations is a plus! Note: The successful applicant will be required to apply for an enhanced disclosure from the DBS (Disclosure and Barring Service). Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Quantity Surveyor Scotstoun Based 74.26 an hour Umbrella Inside IR35 9 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based In Scotstoun. What you'll be doing: Ensure commercial aspects of sub-contract accounts are managed from procurement to interim and final account agreement, in accordance with relevant contract terms and associated pricing option and /or best practice Provide Programme and Project management team and Operations with advice and assistance on all matters relating to Contract Performance and Commercial issues in accordance with relevant contract terms and associated pricing option and /or best practice Establish and agree contractual programme, forecasting and reporting project commercial performance Secure labour, materials and Sub-contractors to ensure that contracts are completed on time and within budget Sourcing of assigned delivery packages in line with the onsite services procurement strategies and plans and accountable for tendering activities in accordance with full end to end sourcing process and appropriate legislation e.g. single source contracting, ensuring attention to detail in the identification and assessment of evolving workload and tender responses Work with key stakeholders to resolve issues as escalated through the Subcontractors, internal stakeholders or the Site Support Manager Dispute resolution activities as required. Working alongside key stakeholders, ensure the successful conclusion of commercial disputes, including closure of outgoing or incoming commercial claims Your skills and experiences: Essential: Degree qualified in Quantity Surveying or equivalent Quantity Surveying experience within a relevant sector in the Construction industry Delivery of services / construction contracts, detailed understanding of optimal contracting and pricing routes Able to work within time-constraints Desirable: Membership of a professional institution RICS/MCIPS (or working towards) Robust understanding of NEC3/4 Previous experience leading or coaching a small team To apply for this role please contact Lauren Morley at JAM Recruitment or click apply.
Apr 21, 2026
Contractor
Quantity Surveyor Scotstoun Based 74.26 an hour Umbrella Inside IR35 9 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based In Scotstoun. What you'll be doing: Ensure commercial aspects of sub-contract accounts are managed from procurement to interim and final account agreement, in accordance with relevant contract terms and associated pricing option and /or best practice Provide Programme and Project management team and Operations with advice and assistance on all matters relating to Contract Performance and Commercial issues in accordance with relevant contract terms and associated pricing option and /or best practice Establish and agree contractual programme, forecasting and reporting project commercial performance Secure labour, materials and Sub-contractors to ensure that contracts are completed on time and within budget Sourcing of assigned delivery packages in line with the onsite services procurement strategies and plans and accountable for tendering activities in accordance with full end to end sourcing process and appropriate legislation e.g. single source contracting, ensuring attention to detail in the identification and assessment of evolving workload and tender responses Work with key stakeholders to resolve issues as escalated through the Subcontractors, internal stakeholders or the Site Support Manager Dispute resolution activities as required. Working alongside key stakeholders, ensure the successful conclusion of commercial disputes, including closure of outgoing or incoming commercial claims Your skills and experiences: Essential: Degree qualified in Quantity Surveying or equivalent Quantity Surveying experience within a relevant sector in the Construction industry Delivery of services / construction contracts, detailed understanding of optimal contracting and pricing routes Able to work within time-constraints Desirable: Membership of a professional institution RICS/MCIPS (or working towards) Robust understanding of NEC3/4 Previous experience leading or coaching a small team To apply for this role please contact Lauren Morley at JAM Recruitment or click apply.
Salary: From £34,450 Location: Birkdale Liverpool Road Local Store, Birkdale, PR8 4AG Contract type: Permanent Business area: Retail Closing date: 21 April 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Apr 21, 2026
Full time
Salary: From £34,450 Location: Birkdale Liverpool Road Local Store, Birkdale, PR8 4AG Contract type: Permanent Business area: Retail Closing date: 21 April 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time We are seeking an experienced Project Manager to lead the safe, compliant and commercially effective delivery of Billable Works across the VIVO contract. You will take full ownership of projects from initiation through to completion, managing risk, cost, programme and quality while ensuring compliance with all statutory, regulatory, Health, Safety and Environmental requirements. Working closely with Defence Infrastructure Organisation representatives, site teams and supply chain partners, you will agree project scope, priorities and delivery programmes, ensuring that suitably qualified operatives are deployed and that safe systems of work are in place. You will be responsible for reviewing Risk Assessments and Method Statements, managing project documentation, progressing tasks through Maximo and maintaining accurate records within SharePoint. The role requires a strong customer focus, supporting end users to resolve issues, managing complaints effectively and contributing to wider MoD objectives, including carbon reduction. You will manage stakeholder expectations through clear communication and sound commercial decision-making, ensuring value for money and effective risk management at all times. About you You will have proven experience managing projects within a construction, engineering or FM environment, including leading teams to achieve KPIs, controlling costs and managing stakeholder relationships. You will be confident supervising site operations, planning and controlling work activities, and applying safe systems of work in live environments. You will hold an HNC/HND (or equivalent experience) in a relevant engineering or building discipline and a management level Health & Safety qualification such as SMSTS, with a commitment to ongoing professional development. Strong IT skills are essential, with experience using CAFM systems and Microsoft Office tools. Membership of a relevant professional body (e.g. APM, RICS, MCIOB) and experience within a defence or regulated environment are desirable. If you are a proactive, organised and commercially aware Project Manager with excellent communication skills and a commitment to high quality delivery, we would welcome your application. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 21, 2026
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time We are seeking an experienced Project Manager to lead the safe, compliant and commercially effective delivery of Billable Works across the VIVO contract. You will take full ownership of projects from initiation through to completion, managing risk, cost, programme and quality while ensuring compliance with all statutory, regulatory, Health, Safety and Environmental requirements. Working closely with Defence Infrastructure Organisation representatives, site teams and supply chain partners, you will agree project scope, priorities and delivery programmes, ensuring that suitably qualified operatives are deployed and that safe systems of work are in place. You will be responsible for reviewing Risk Assessments and Method Statements, managing project documentation, progressing tasks through Maximo and maintaining accurate records within SharePoint. The role requires a strong customer focus, supporting end users to resolve issues, managing complaints effectively and contributing to wider MoD objectives, including carbon reduction. You will manage stakeholder expectations through clear communication and sound commercial decision-making, ensuring value for money and effective risk management at all times. About you You will have proven experience managing projects within a construction, engineering or FM environment, including leading teams to achieve KPIs, controlling costs and managing stakeholder relationships. You will be confident supervising site operations, planning and controlling work activities, and applying safe systems of work in live environments. You will hold an HNC/HND (or equivalent experience) in a relevant engineering or building discipline and a management level Health & Safety qualification such as SMSTS, with a commitment to ongoing professional development. Strong IT skills are essential, with experience using CAFM systems and Microsoft Office tools. Membership of a relevant professional body (e.g. APM, RICS, MCIOB) and experience within a defence or regulated environment are desirable. If you are a proactive, organised and commercially aware Project Manager with excellent communication skills and a commitment to high quality delivery, we would welcome your application. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
A leading healthcare provider in Norwich seeks an Administration Manager to oversee administrative operations within a busy Trauma & Orthopaedics service. The ideal candidate will lead a diverse team, coordinate workloads, and ensure efficiency in service delivery. Strong leadership and communication skills are essential, alongside a good standard of education. The role offers opportunities for professional development in a dynamic and supportive environment, along with NHS benefits such as discounted gym memberships and comprehensive pension schemes.
Apr 21, 2026
Full time
A leading healthcare provider in Norwich seeks an Administration Manager to oversee administrative operations within a busy Trauma & Orthopaedics service. The ideal candidate will lead a diverse team, coordinate workloads, and ensure efficiency in service delivery. Strong leadership and communication skills are essential, alongside a good standard of education. The role offers opportunities for professional development in a dynamic and supportive environment, along with NHS benefits such as discounted gym memberships and comprehensive pension schemes.
Select how often (in days) to receive an alert: VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: HMS Collingwood, to cover approx 10 sites between Fareham and Marchwood Salary: Up to £50,000 + Company car/Car allowance Permanent, full time Join Our Team as a Project Manager - Lead, Deliver, and Drive Success Are you an experienced Project Manager looking for a dynamic role overseeing Billable Works and infrastructure projects? This is an opportunity to manage end-to-end project delivery, ensure compliance, and collaborate with key stakeholders to achieve successful outcomes. What You'll Do: As a Project Manager, you will be responsible for driving projects to completion, assessing and mitigating risks, and ensuring successful execution. You will oversee the delivery of Billable Works in compliance with government regulations, statutory requirements, and health and safety policies. You will manage and monitor Supply Chain teams, ensuring qualified professionals are assigned to tasks that meet safety, quality, and performance standards. Reviewing Risk Assessments and Method Statements will be a key responsibility to maintain high safety and compliance levels. Collaboration will be central to your role. You will work closely with Defence Infrastructure Organisation (DIO) representatives, local customer service teams, and site managers to agree on project scope, priorities, and timelines. Progressing tasks end-to-end through the Maximo system and ensuring timely completion of project documentation, including SharePoint uploads, will be part of your day-to-day responsibilities. Your role will also involve supporting end users and management in providing effective solutions to customer requirements, with a particular focus on supporting the Ministry of Defence's carbon reduction targets. You will play a key role in resolving customer issues and ensuring complaints are addressed in a timely and satisfactory manner. You will be responsible for managing project costs, ensuring stakeholder expectations are met through sound commercial decisions, and maintaining value for money. Collaborating with all stakeholders, you will help mitigate contract risks and ensure work plans and budgets align with operational needs. What You'll Bring: To succeed in this role, you should have demonstrable experience in project management, including leading teams, stakeholder management, cost control, and operational planning. You should also have experience in supervising site operations, managing work priorities, and driving performance improvements. Problem-solving and decision-making skills will be key to success. A HNC/D-level qualification in Building/Civil Engineering, Electrical/Mechanical Engineering, or a related field is required, along with a solid background in construction Project Management (concept to completion). Strong IT skills, including proficiency in Excel, Word, CAFM, Teams, and SharePoint, are essential. Membership in a professional body such as APM, RICS, or MCIOB, along with accredited training in Asbestos Responsible Person, Legionella Responsible Person, or Authorised Person Training, would be advantageous. Familiarity with CAFM applications is also desirable. Why Join Us? This role offers the opportunity to take ownership of key projects, work with diverse stakeholders, and drive successful project outcomes in a fast-paced environment. If you're looking for a role where you can lead, innovate, and make an impact, apply now to join our team! We offer: 6% employee matched pension contribution 25 days annual leave Life assurance 2 x annual salary Single private medical cover VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 21, 2026
Full time
Select how often (in days) to receive an alert: VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: HMS Collingwood, to cover approx 10 sites between Fareham and Marchwood Salary: Up to £50,000 + Company car/Car allowance Permanent, full time Join Our Team as a Project Manager - Lead, Deliver, and Drive Success Are you an experienced Project Manager looking for a dynamic role overseeing Billable Works and infrastructure projects? This is an opportunity to manage end-to-end project delivery, ensure compliance, and collaborate with key stakeholders to achieve successful outcomes. What You'll Do: As a Project Manager, you will be responsible for driving projects to completion, assessing and mitigating risks, and ensuring successful execution. You will oversee the delivery of Billable Works in compliance with government regulations, statutory requirements, and health and safety policies. You will manage and monitor Supply Chain teams, ensuring qualified professionals are assigned to tasks that meet safety, quality, and performance standards. Reviewing Risk Assessments and Method Statements will be a key responsibility to maintain high safety and compliance levels. Collaboration will be central to your role. You will work closely with Defence Infrastructure Organisation (DIO) representatives, local customer service teams, and site managers to agree on project scope, priorities, and timelines. Progressing tasks end-to-end through the Maximo system and ensuring timely completion of project documentation, including SharePoint uploads, will be part of your day-to-day responsibilities. Your role will also involve supporting end users and management in providing effective solutions to customer requirements, with a particular focus on supporting the Ministry of Defence's carbon reduction targets. You will play a key role in resolving customer issues and ensuring complaints are addressed in a timely and satisfactory manner. You will be responsible for managing project costs, ensuring stakeholder expectations are met through sound commercial decisions, and maintaining value for money. Collaborating with all stakeholders, you will help mitigate contract risks and ensure work plans and budgets align with operational needs. What You'll Bring: To succeed in this role, you should have demonstrable experience in project management, including leading teams, stakeholder management, cost control, and operational planning. You should also have experience in supervising site operations, managing work priorities, and driving performance improvements. Problem-solving and decision-making skills will be key to success. A HNC/D-level qualification in Building/Civil Engineering, Electrical/Mechanical Engineering, or a related field is required, along with a solid background in construction Project Management (concept to completion). Strong IT skills, including proficiency in Excel, Word, CAFM, Teams, and SharePoint, are essential. Membership in a professional body such as APM, RICS, or MCIOB, along with accredited training in Asbestos Responsible Person, Legionella Responsible Person, or Authorised Person Training, would be advantageous. Familiarity with CAFM applications is also desirable. Why Join Us? This role offers the opportunity to take ownership of key projects, work with diverse stakeholders, and drive successful project outcomes in a fast-paced environment. If you're looking for a role where you can lead, innovate, and make an impact, apply now to join our team! We offer: 6% employee matched pension contribution 25 days annual leave Life assurance 2 x annual salary Single private medical cover VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO £80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa £5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 21, 2026
Full time
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO £80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa £5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
General Manager - High End Venue £110,000 - £125,000 Base + 20% Bonus London Leading members venue seeks a highly accomplished, results driven General Manager to lead the launch and day-to-day operations of their brand-new event venue venture! As part of our client's exciting evolution, they are introducing a versatile, multi-experiential space designed as an intimate, up-market 350 capacity venue, playing host to a range of curated events each week as well as being a premium space bookable by Exhibition and Conference organisers as a perfect additional space for VIP or hospitality elements of their events. In addition, it will provide exclusive hospitality experiences for live events across the wider estate. The venue will feature a tiered membership model, providing a variety of benefits, including private dining and premium food and beverage packages. Members will also have the opportunity to purchase tickets for theatre performances, music events, and other live entertainment across the estate. Job Purpose: We are seeking an exceptional General Manager to lead the launch and day-to-day operations of their brand-new premium lounge and play an intrinsic role in programming the curated events content. The General Manager will be the face and driving force behind the lounge's success - creating an unmatched experience for both day-to-day customers and hospitality members, owning the P&L as a standalone business, and building a vibrant and engaged community of customers and members. This is a unique opportunity to shape one of London's most exciting new venues from the ground up. Reporting to the Chief Operating Officer, you will be responsible for strategic leadership, operational excellence, membership growth and retention, event curation, and world-class service delivery. Person specification A proven understanding of London's hospitality trends, entertainment industry and hospitality membership scene. A dynamic, modern hospitality leader with a proven track record in high-end F&B, luxury hospitality, or lifestyle venues. Strong background in event curation, entertainment programming, and community engagement. Commercially astute with demonstrable experience managing a P&L Deep understanding of membership acquisition, retention strategies, and benefit programming. Experience running F&B operations, front-of-house service delivery, and high-end procurement. Passionate about world-class customer service and creating memorable member experiences. Comfortable working at pace, with flexibility across evenings, weekends, and events. Excellent relationship builder, capable of navigating high-profile environments with discretion and flair. A strategic thinker who thrives in a creative, entrepreneurial, and collaborative environment Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Apr 21, 2026
Full time
General Manager - High End Venue £110,000 - £125,000 Base + 20% Bonus London Leading members venue seeks a highly accomplished, results driven General Manager to lead the launch and day-to-day operations of their brand-new event venue venture! As part of our client's exciting evolution, they are introducing a versatile, multi-experiential space designed as an intimate, up-market 350 capacity venue, playing host to a range of curated events each week as well as being a premium space bookable by Exhibition and Conference organisers as a perfect additional space for VIP or hospitality elements of their events. In addition, it will provide exclusive hospitality experiences for live events across the wider estate. The venue will feature a tiered membership model, providing a variety of benefits, including private dining and premium food and beverage packages. Members will also have the opportunity to purchase tickets for theatre performances, music events, and other live entertainment across the estate. Job Purpose: We are seeking an exceptional General Manager to lead the launch and day-to-day operations of their brand-new premium lounge and play an intrinsic role in programming the curated events content. The General Manager will be the face and driving force behind the lounge's success - creating an unmatched experience for both day-to-day customers and hospitality members, owning the P&L as a standalone business, and building a vibrant and engaged community of customers and members. This is a unique opportunity to shape one of London's most exciting new venues from the ground up. Reporting to the Chief Operating Officer, you will be responsible for strategic leadership, operational excellence, membership growth and retention, event curation, and world-class service delivery. Person specification A proven understanding of London's hospitality trends, entertainment industry and hospitality membership scene. A dynamic, modern hospitality leader with a proven track record in high-end F&B, luxury hospitality, or lifestyle venues. Strong background in event curation, entertainment programming, and community engagement. Commercially astute with demonstrable experience managing a P&L Deep understanding of membership acquisition, retention strategies, and benefit programming. Experience running F&B operations, front-of-house service delivery, and high-end procurement. Passionate about world-class customer service and creating memorable member experiences. Comfortable working at pace, with flexibility across evenings, weekends, and events. Excellent relationship builder, capable of navigating high-profile environments with discretion and flair. A strategic thinker who thrives in a creative, entrepreneurial, and collaborative environment Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Project Manager - New Business Location: Surrey Hybrid (2 days WFH) Salary: Competitive + Performance Bonus The Opportunity An exciting opportunity has arisen for a commercially focused Project Manager to join a fast-growing, product-led business. This role sits at the heart of new client delivery, taking ownership of projects once initial concepts and costings are agreed, and driving them through to successful launch. You'll play a pivotal role in turning ideas into tangible products-managing multiple projects simultaneously while balancing client expectations, commercial viability, and operational delivery. The Role As Project Manager, you will act as the key point of contact for clients during the development phase, ensuring projects move forward efficiently and to a high standard. Key responsibilities include: Managing new client projects from concept through to first order Acting as the primary client contact throughout development Coordinating cross-functional teams across product development, packaging, and operations Ensuring projects remain commercially viable, aligned with costings and margins Driving timelines, tracking progress, and keeping stakeholders informed Supporting a smooth handover to account management post-order Contributing to product innovation by staying aware of market trends About You You're highly organised, commercially aware, and thrive in a fast-paced environment where no two projects are the same. Key requirements: Experience in project management or account management within a product-led or fast-moving environment, NPD or FMCG. Proven ability to manage multiple projects from concept to completion Strong organisational and stakeholder management skills Confident communicator with experience working directly with clients Commercial awareness, including exposure to costings or margin considerations A proactive mindset with a strong sense of ownership What's on Offer Competitive salary (dependent on experience) Annual performance-related bonus Private healthcare Gym membership Flexible working hours (8am-4pm or 9am-5pm) Hybrid working (including midweek remote days) Company pension, events and additional benefits Why Apply? This is a high-impact role in a growing business where you'll have full ownership of projects and the opportunity to bring innovative products to life. Ideal for someone who enjoys pace, responsibility and delivering tangible results. Apply today if you feel you have the skills and experience. Ref: INDSR
Apr 21, 2026
Full time
Project Manager - New Business Location: Surrey Hybrid (2 days WFH) Salary: Competitive + Performance Bonus The Opportunity An exciting opportunity has arisen for a commercially focused Project Manager to join a fast-growing, product-led business. This role sits at the heart of new client delivery, taking ownership of projects once initial concepts and costings are agreed, and driving them through to successful launch. You'll play a pivotal role in turning ideas into tangible products-managing multiple projects simultaneously while balancing client expectations, commercial viability, and operational delivery. The Role As Project Manager, you will act as the key point of contact for clients during the development phase, ensuring projects move forward efficiently and to a high standard. Key responsibilities include: Managing new client projects from concept through to first order Acting as the primary client contact throughout development Coordinating cross-functional teams across product development, packaging, and operations Ensuring projects remain commercially viable, aligned with costings and margins Driving timelines, tracking progress, and keeping stakeholders informed Supporting a smooth handover to account management post-order Contributing to product innovation by staying aware of market trends About You You're highly organised, commercially aware, and thrive in a fast-paced environment where no two projects are the same. Key requirements: Experience in project management or account management within a product-led or fast-moving environment, NPD or FMCG. Proven ability to manage multiple projects from concept to completion Strong organisational and stakeholder management skills Confident communicator with experience working directly with clients Commercial awareness, including exposure to costings or margin considerations A proactive mindset with a strong sense of ownership What's on Offer Competitive salary (dependent on experience) Annual performance-related bonus Private healthcare Gym membership Flexible working hours (8am-4pm or 9am-5pm) Hybrid working (including midweek remote days) Company pension, events and additional benefits Why Apply? This is a high-impact role in a growing business where you'll have full ownership of projects and the opportunity to bring innovative products to life. Ideal for someone who enjoys pace, responsibility and delivering tangible results. Apply today if you feel you have the skills and experience. Ref: INDSR
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer facing programme managers. We are looking for mission driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role At Helsing, we are looking for a Health & Safety and Environment Manager to ensure our rapidly scaling UK operations are as safe, sustainable, and compliant as they are innovative. Working with teams who work on Land, at Sea and in the Air you will be the cornerstone of our workplace safety, championing a culture where employee well being and environmental responsibility go hand in hand with rapid technological advancement. This is a 'hands on' role where you will be expected to guide and advise but also help and implement what is required. Reporting directly to the UK Head of Security, you will design and implement robust HSE frameworks that empower our engineers and operational staff to work securely and efficiently. By proactively minimising risks, ensuring compliance, and fostering a safe operational environment, your work will directly support Helsing's core mission of protecting our democracies through advanced technology. Your leadership will ensure that our teams can focus entirely on innovation without compromising on their health, safety, or our environmental footprint. A NEBOSH National Diploma (or equivalent advanced qualification) in Occupational Health and Safety is essential. This role is contingent on the ability to gain UK security clearance (eligibility 5 years UK Residency) and willingness to undergo the UK government vetting process. The day-to-day Develop, implement, and continuously refine comprehensive UK HSE policies in strict alignment with national regulations and Helsing's standards, ensuring coherence with Group HSE efforts. Conduct regular risk assessments, site safety inspections, and HSE audits across all UK facilities to proactively identify and address potential hazards before they materialise. Lead investigations into workplace incidents, accidents, and near misses - producing detailed reports, root cause analyses, and clear preventative measures that meaningfully reduce recurrence. Design and deliver HSE training programmes and site inductions that ensure all employees, visitors, and contractors understand and fulfil their safety and environmental responsibilities. Collaborate with site HSE leads, operations teams, and the wider security function to drive environmental compliance, with a focus on waste management, energy efficiency, and sustainability initiatives. Serve as the primary representative to external regulatory bodies - including the Health and Safety Executive and the Environment Agency - during inspections and consultations. Track and report key HSE performance metrics to the UK Head of Security, using data to identify trends and drive continuous improvement across the UK business. Chair HSE working groups and senior safety leadership meetings, engaging effectively with customers and stakeholders to maintain shared accountability for safety outcomes. You should apply if you Hold a NEBOSH National Diploma or equivalent advanced qualification in Occupational Health and Safety. Have built and delivered HSE policy frameworks in complex, multi site operational environments. Have led workplace incident investigations, producing root cause analyses and preventative measures that demonstrably improved safety outcomes. Have represented an organisation with external regulatory bodies, including experience managing inspections or formal consultations. Are able to chair senior safety forums and working groups, communicating clearly and with authority across technical and non technical audiences. Are eligible for UK security clearance and willing to undergo the government vetting process. Note: We operate in an industry where women, as well as other minority groups, are systematically under represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to Have Experience of HSE in maritime environments. Background in defence, aerospace, advanced technology, or high growth technology sectors. Familiarity with implementing or managing ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety) standards. Existing UK security clearance (SC or DV level). Experience leading cross functional sustainability, well being, and safety initiatives. Experience designing and testing emergency response and business continuity plans for complex or secure operational sites. Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and stock options (ESOP) Relocation support: up to €2,500 and 4 weeks temporary accommodation. Learning: €500/£450 yearly allowance. Health & wellness: gym membership and mental health support (Nilo.health). Social: regularly company events and monthly social allowances. Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers. Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work. These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
Apr 21, 2026
Full time
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer facing programme managers. We are looking for mission driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role At Helsing, we are looking for a Health & Safety and Environment Manager to ensure our rapidly scaling UK operations are as safe, sustainable, and compliant as they are innovative. Working with teams who work on Land, at Sea and in the Air you will be the cornerstone of our workplace safety, championing a culture where employee well being and environmental responsibility go hand in hand with rapid technological advancement. This is a 'hands on' role where you will be expected to guide and advise but also help and implement what is required. Reporting directly to the UK Head of Security, you will design and implement robust HSE frameworks that empower our engineers and operational staff to work securely and efficiently. By proactively minimising risks, ensuring compliance, and fostering a safe operational environment, your work will directly support Helsing's core mission of protecting our democracies through advanced technology. Your leadership will ensure that our teams can focus entirely on innovation without compromising on their health, safety, or our environmental footprint. A NEBOSH National Diploma (or equivalent advanced qualification) in Occupational Health and Safety is essential. This role is contingent on the ability to gain UK security clearance (eligibility 5 years UK Residency) and willingness to undergo the UK government vetting process. The day-to-day Develop, implement, and continuously refine comprehensive UK HSE policies in strict alignment with national regulations and Helsing's standards, ensuring coherence with Group HSE efforts. Conduct regular risk assessments, site safety inspections, and HSE audits across all UK facilities to proactively identify and address potential hazards before they materialise. Lead investigations into workplace incidents, accidents, and near misses - producing detailed reports, root cause analyses, and clear preventative measures that meaningfully reduce recurrence. Design and deliver HSE training programmes and site inductions that ensure all employees, visitors, and contractors understand and fulfil their safety and environmental responsibilities. Collaborate with site HSE leads, operations teams, and the wider security function to drive environmental compliance, with a focus on waste management, energy efficiency, and sustainability initiatives. Serve as the primary representative to external regulatory bodies - including the Health and Safety Executive and the Environment Agency - during inspections and consultations. Track and report key HSE performance metrics to the UK Head of Security, using data to identify trends and drive continuous improvement across the UK business. Chair HSE working groups and senior safety leadership meetings, engaging effectively with customers and stakeholders to maintain shared accountability for safety outcomes. You should apply if you Hold a NEBOSH National Diploma or equivalent advanced qualification in Occupational Health and Safety. Have built and delivered HSE policy frameworks in complex, multi site operational environments. Have led workplace incident investigations, producing root cause analyses and preventative measures that demonstrably improved safety outcomes. Have represented an organisation with external regulatory bodies, including experience managing inspections or formal consultations. Are able to chair senior safety forums and working groups, communicating clearly and with authority across technical and non technical audiences. Are eligible for UK security clearance and willing to undergo the government vetting process. Note: We operate in an industry where women, as well as other minority groups, are systematically under represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to Have Experience of HSE in maritime environments. Background in defence, aerospace, advanced technology, or high growth technology sectors. Familiarity with implementing or managing ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety) standards. Existing UK security clearance (SC or DV level). Experience leading cross functional sustainability, well being, and safety initiatives. Experience designing and testing emergency response and business continuity plans for complex or secure operational sites. Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and stock options (ESOP) Relocation support: up to €2,500 and 4 weeks temporary accommodation. Learning: €500/£450 yearly allowance. Health & wellness: gym membership and mental health support (Nilo.health). Social: regularly company events and monthly social allowances. Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers. Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work. These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services & systems. • To ensure the membership services function operates effectively and that the functions activities are aligned with departmental and company objectives. • To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales. • To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services. • To actively review and implement cost-effective improvements in the membership services, processes, and systems. • Ensure a high level of customer service and membership support is provided at all times. • Ensure high-quality records are maintained. • Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance. • Serve as project manager for the production and distribution of membership information. • To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations. • Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit. • Manage the membership services budget • To provide support and input into the management team as required, and specifically into the delivery of the organisation s strategic plan and Sport England funding programme. • To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development • To perform any other duties as reasonably required to meet the objectives of the organisation Person Specification - Essential: • Minimum three years experience in managing, developing, and enhancing membership, volunteer, or customer services. • Understanding and awareness of individual and club membership within a sporting environment. • Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development • Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage. • Track record in the successful management of budgets, volunteers and staff, including their ongoing development. • Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint. • To be resilient and able to demonstrate leadership, and have experience operating at a management level. • Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation • Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work • A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same. Desirable: • Knowledge of amateur boxing, including technical rules and competitions. • Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment • Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes. • Hold a full UK Driving Licence and access to a vehicle. • The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required). • Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Apr 21, 2026
Full time
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services & systems. • To ensure the membership services function operates effectively and that the functions activities are aligned with departmental and company objectives. • To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales. • To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services. • To actively review and implement cost-effective improvements in the membership services, processes, and systems. • Ensure a high level of customer service and membership support is provided at all times. • Ensure high-quality records are maintained. • Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance. • Serve as project manager for the production and distribution of membership information. • To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations. • Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit. • Manage the membership services budget • To provide support and input into the management team as required, and specifically into the delivery of the organisation s strategic plan and Sport England funding programme. • To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development • To perform any other duties as reasonably required to meet the objectives of the organisation Person Specification - Essential: • Minimum three years experience in managing, developing, and enhancing membership, volunteer, or customer services. • Understanding and awareness of individual and club membership within a sporting environment. • Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development • Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage. • Track record in the successful management of budgets, volunteers and staff, including their ongoing development. • Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint. • To be resilient and able to demonstrate leadership, and have experience operating at a management level. • Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation • Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work • A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same. Desirable: • Knowledge of amateur boxing, including technical rules and competitions. • Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment • Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes. • Hold a full UK Driving Licence and access to a vehicle. • The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required). • Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Position Technical Manager Location Southampton Industry Leisure/Facilities Management Salary/Package - £33,000 - £36,949, Company Vehicle, Gym Membership, Pension/Up to 6% matched contribution, Training & development opportunities & more About the Role We are seeking a Technical Manager to lead the day-to-day delivery of technical operations across leisure facilities, in and around the Southampton click apply for full job details
Apr 21, 2026
Full time
Position Technical Manager Location Southampton Industry Leisure/Facilities Management Salary/Package - £33,000 - £36,949, Company Vehicle, Gym Membership, Pension/Up to 6% matched contribution, Training & development opportunities & more About the Role We are seeking a Technical Manager to lead the day-to-day delivery of technical operations across leisure facilities, in and around the Southampton click apply for full job details
Contract: Fixed Term Contract / Secondment What you'll be doing Working in the Digital Operations team you'll collaborate with various teams across the business as well as suppliers. You'll monitor, manage, and coordinate the operational delivery of our online customer offer. This involves everything from troubleshooting website issues and managing online fraud risk to analysing data to gain insight into how we can make the service better. Key responsibilities Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas. Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas. Manage and responsible for Fraud and Payments online, building and optimising business processes to improve operational efficiencies and output. Manage and lead a team of Assistant Managers and Assistants, providing development opportunities to support growth Future thinking and forward strategic planning of operational activities, fraud prevention and payment processing. Leading on decision-making. Identify and manage issues and incidents affecting daily trading through to resolution. Provide senior management information, sharing key activities, issues, and trends. The insights are into key areas of the digital journey, from placing orders through to delivery to customers and online returns. We look at ways to continuously improve our customer offer. You will be an escalation for the Operations team, identifying and fixing issues, resolving queries and providing advice. You will be a key member of the Leadership Team. Participating and contributing to the overall growth and success across the team, you will be seen as a digital leader. This reputation will extend not just within but also the wider company. Management of our audit and controls processes for Fraud and Payments. Support Projects and new programs as the business owner, providing SME knowledge and support during the project and post-delivery. What you'll need to have (our must-haves) Experience in leading a team of people, coaching and supporting personal development is essential. Possess excellent verbal and written communication skills, as well as strong numeracy skills with the ability to manage and analyse large datasets. Proficient in the use of Microsoft Office, as well as being technically savvy to use multiple different systems. Problem solving, an inquiring mind, attention to detail, taking a structured approach, with a desire to improve business processes will be some of your core skills. You will require yourself to work and make decisions at pace. You will be working under pressure to tight deadlines. Meanwhile, you will initiate and respond positively to challenging ideas and pressures. This is necessary to meet the needs and demands that the online business requires. You will need to be flexible and required to support out of hours escalations. Knowledge of current Fraud industry trends is preferred but not essential. Experience working with online Payments and knowledge of industry best practices. Rewards designed for you Pension membership Partial paid maternity leave Discretionary annual bonus Generous employee discounts Flexible benefits scheme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Ireland and may not be accurate. A bit about us At Boots Ireland, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive. We're committed to creating a brilliant Boots for our people, so they can make a difference for our customers and colleagues every time. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a pre-employment check after receiving an offer. We hope to hear from you soon. Be brilliant with Boots.
Apr 21, 2026
Contractor
Contract: Fixed Term Contract / Secondment What you'll be doing Working in the Digital Operations team you'll collaborate with various teams across the business as well as suppliers. You'll monitor, manage, and coordinate the operational delivery of our online customer offer. This involves everything from troubleshooting website issues and managing online fraud risk to analysing data to gain insight into how we can make the service better. Key responsibilities Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas. Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas. Manage and responsible for Fraud and Payments online, building and optimising business processes to improve operational efficiencies and output. Manage and lead a team of Assistant Managers and Assistants, providing development opportunities to support growth Future thinking and forward strategic planning of operational activities, fraud prevention and payment processing. Leading on decision-making. Identify and manage issues and incidents affecting daily trading through to resolution. Provide senior management information, sharing key activities, issues, and trends. The insights are into key areas of the digital journey, from placing orders through to delivery to customers and online returns. We look at ways to continuously improve our customer offer. You will be an escalation for the Operations team, identifying and fixing issues, resolving queries and providing advice. You will be a key member of the Leadership Team. Participating and contributing to the overall growth and success across the team, you will be seen as a digital leader. This reputation will extend not just within but also the wider company. Management of our audit and controls processes for Fraud and Payments. Support Projects and new programs as the business owner, providing SME knowledge and support during the project and post-delivery. What you'll need to have (our must-haves) Experience in leading a team of people, coaching and supporting personal development is essential. Possess excellent verbal and written communication skills, as well as strong numeracy skills with the ability to manage and analyse large datasets. Proficient in the use of Microsoft Office, as well as being technically savvy to use multiple different systems. Problem solving, an inquiring mind, attention to detail, taking a structured approach, with a desire to improve business processes will be some of your core skills. You will require yourself to work and make decisions at pace. You will be working under pressure to tight deadlines. Meanwhile, you will initiate and respond positively to challenging ideas and pressures. This is necessary to meet the needs and demands that the online business requires. You will need to be flexible and required to support out of hours escalations. Knowledge of current Fraud industry trends is preferred but not essential. Experience working with online Payments and knowledge of industry best practices. Rewards designed for you Pension membership Partial paid maternity leave Discretionary annual bonus Generous employee discounts Flexible benefits scheme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Ireland and may not be accurate. A bit about us At Boots Ireland, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive. We're committed to creating a brilliant Boots for our people, so they can make a difference for our customers and colleagues every time. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a pre-employment check after receiving an offer. We hope to hear from you soon. Be brilliant with Boots.
