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Machine Operator (Tractor / Excavator / Dumper / Ufkes) Location: Polegate (BN) or Maidstone (ME) Salary: 121 - 130 per day (dependent on experience) Overtime Rates: 1.5x pay for evening and Saturday shifts 2x pay for Sunday shifts Hours: Monday to Friday, 7:00am - 5:00pm (9.5-hour working day) Flexibility: Overtime working, including evenings and weekends, is required when operationally necessary. About the Role Our Client is seeking a reliable and safety-conscious Machine Operator to join their operational team. The successful candidate will be responsible for operating a range of plant and machinery, including tractors, excavators, dumpers and Ufkes equipment, whilst supporting the safe and efficient delivery of site activities. This role requires an individual who can work independently, prioritise workloads effectively, maintain equipment to a high standard, and contribute positively to a strong health and safety culture. Key Responsibilities Machine Operation Safely operate a variety of machinery and plant equipment, including tractors, excavators, dumpers and Ufkes machinery. Carry out assigned tasks efficiently and to the required quality standards. Follow instructions from Team Leaders and Supervisors while maintaining productivity and site safety. Adapt to changing site priorities and workloads as required. Task Management Effectively manage and complete multiple tasks within agreed timeframes. Prioritise daily activities according to operational requirements and instructions from the Team Leader. Ensure work is completed safely, efficiently and to company standards. Health, Safety & Compliance Assist in the completion of daily risk assessments and ensure identified risks are appropriately controlled. Ensure full compliance with company health and safety procedures and site-specific requirements. Carry out regular PPE inspections and maintain assigned safety equipment. Identify and report near misses, hazards and incidents through the appropriate reporting procedures using Procore. Attend and actively participate in Safety Forums, toolbox talks and training sessions. Comply with monitoring requirements, including the use of Reactec or other monitoring equipment where applicable. Ensure sites are safe, adequately signed and appropriately barriered to protect employees, contractors and members of the public. Follow designated traffic routes, site rules and safety signage at all times. Ensure machinery is parked securely and shut down correctly at the end of each shift. Plant, Tool & Machinery Maintenance Conduct daily pre-start checks and routine inspections to ensure equipment remains safe and operational. Take responsibility for assigned tools and machinery, ensuring they are maintained in accordance with company and manufacturer requirements. Carry out minor maintenance tasks including fluid top-ups, filter changes and routine servicing where appropriate. Troubleshoot minor equipment issues and report significant defects to the Fleet Co-ordinator, Workshop Manager or relevant department. Maintain accurate records of inspections, maintenance and repairs using Procore. Ensure all documentation relating to equipment compliance is completed accurately and on time. Site Administration & Reporting Complete all required site paperwork and electronic records through Procore. Maintain accurate and timely documentation relating to daily activities, inspections and maintenance. Support the completion of delegated administrative tasks as required. Problem Solving Identify and resolve minor operational issues using practical judgement and experience. Escalate more complex issues to the Team Leader or Supervisor promptly. Contribute to efficient site operations by proactively identifying improvements. Teamwork & Mentoring Support and assist new or less experienced operatives. Share knowledge and best practices with colleagues. Promote a positive and collaborative working environment. Lead by example in relation to safety, professionalism and work standards. Customer & Community Relations Be aware of the impact of site activities on local communities and customers. Maintain professional and courteous interactions with customers and the public. Escalate complaints, concerns or customer queries to the Team Leader and Head Office as appropriate. Health, Safety & Environmental Responsibilities Operate machinery in accordance with all relevant legislation and company procedures, including PUWER and LOLER requirements. Wear and maintain appropriate Personal Protective Equipment (PPE). Maintain a clean, organised and hazard-free work area. Actively participate in incident reporting and investigation processes. Take personal responsibility for your own safety and the safety of others. Promote a positive safety culture and encourage responsible behaviours across the workforce. Qualifications Essential CSCS Card CPCS Competent Operator Card (Over 10 Tonnes) Desirable SSSTS (Site Supervisor Safety Training Scheme) NUSR Accreditation What We're Looking For The ideal candidate will be a dependable and proactive operator who takes pride in maintaining high standards of workmanship, safety and equipment care. You will be comfortable working outdoors in a fast-paced environment and will demonstrate a strong commitment to teamwork, safety and operational excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Operations Manager / Business Unit Manager, Location: Dudley, West Midlands Salary c£50-60k + Benefits Lead a Business Unit. Drive Commercial Performance. Deliver Operational Excellence. We are recruiting an Operations Manager / Business Unit Leader to take ownership of a growing industrial operation combining warehouse, logistics, compliance and customer fulfilment activities. This is a broad operational leadership role where you'll be responsible for both the day-to-day running of the operation and the continued development and performance of the business unit both commercially and operationally. Working closely with the senior leadership team, you'll lead a practical, hands-on shop floor operation whilst driving commercial performance, operational excellence and continuous improvement. You'll be just as comfortable walking the shop floor, leading people and solving operational challenges as you are analysing business performance, identifying opportunities for improvement and helping shape the future direction of the business. This is an excellent opportunity for an experienced operational leader who enjoys taking ownership, making commercially sound decisions and delivering measurable improvements within a fast-paced industrial environment. The role: Lead the day-to-day operation of the site, ensuring warehouse, logistics, compliance and customer fulfilment activities operate safely, efficiently and effectively. Take overall responsibility for business unit performance, driving operational efficiency, commercial performance and customer satisfaction. Analyse operational data, KPIs and business performance to identify trends and improvement opportunities. Develop and implement operational strategies to improve productivity, quality, service and profitability. Lead continuous improvement initiatives across operations, logistics, compliance, administration and customer delivery. Manage operational budgets, resources and cost control. Ensure high standards of Health & Safety, security, quality and operational compliance. Lead, coach and develop operational teams, creating a culture of accountability, ownership and continuous improvement. Work closely with senior leadership to support business planning, future growth and operational strategy. Build strong relationships with customers, suppliers and external stakeholders. Candidate requirements: Experience leading an operational business unit or site within an industrial, engineering, manufacturing, logistics or service environment. Strong commercial awareness with experience influencing operational performance and business outcomes. Excellent analytical skills with the ability to interpret operational data and KPIs to support decision making. Experience managing operational budgets, cost control, resource planning and business unit commercial performance. Proven track record of delivering operational improvements and continuous improvement initiatives. Strong leadership skills with experience developing and motivating high-performing teams. Excellent organisational, planning and problem-solving abilities. Experience managing Health & Safety, operational compliance and governance. Comfortable balancing strategic thinking with a visible, hands-on leadership style. Strong communication skills with the ability to influence and build relationships at all levels. The role would suit candidates currently working as an Operations Manager, Business Unit Manager, General Manager, Site Manager, Head of Operations or similar operational leadership role within an industrial, engineering, manufacturing, logistics or operational environment. If you are an experienced Business Unit Manager / Operational Leader looking for a broad and hands-on management role with commercial responsibility, please apply. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

Your new company You will be joining a multi-accredited and industry-leading Tier 1 contractor delivering long-term highway schemes around the Birmingham city centre area. This high-profile contractor has a strong reputation for delivering excellence, trust and value to its clients and offers a strong pipeline of regional work as well as excellent opportunities for career progression and professional development. Due to continued success, they are actively seeking a Site Agent to join their delivery team. Working hours: 7:30am-5pm Your new role As Site Agent, you will take full responsibility for the day-to-day management of construction activities on site, ensuring safe, efficient and high-quality delivery from start to completion. You will play a key role in both planning and execution, driving programme performance and leading site teams to success. Key responsibilities include: Managing site operations and overseeing project delivery throughout the construction phase Planning site setup and ensuring all facilities and systems are in place ahead of project launch Monitoring progress against programme targets and driving productivity on site Coordinating subcontractors and maintaining strong working relationships Ensuring strict adherence to HSEQS standards and quality control procedures Leading site teams, including foremen and supervisory staff Identifying and escalating risks relating to programme, cost, resources or health & safety Coordinating site activities including utilities, traffic management and drainage works Overseeing compliance systems such as site access and Temporary Works Register (TWR). What you'll need to succeed In order to be successful, you will bring: Proven experience as a Site Agent on major highways or resurfacing projects Track record in project delivery, with experience in pre-construction planning and coordination Excellent leadership and people management skills, with the ability to manage teams and subcontractors effectively Strong communication and relationship-building skills CSCS, SMSTS, First Aid and a full UK driving licence. What you'll get in return In return, you will receive: Starting salary up to £77,000 per annum (dependent on experience) with a yearly increase Company car or car allowance (£5,940 per annum) 26 days' annual leave (option to buy up to 5 extra days) plus bank holidays Fuel card 6% employer pension contribution Private healthcare Life assurance Reimbursed travel expenses Enhanced parental leave Continuous training and development Exposure to high-profile and rewarding projects Supportive and collaborative work environment Clear pathways for professional development and career progression Opportunity to advance your career with a leading Tier 1 contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas, and we are looking for genuine permanent applications only. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Technical Sales Engineer - Renewable Energy South East England Hybrid 60,000- 80,000 We are currently partnering with a leading renewable energy contractor to recruit an experienced Technical Sales Engineer to support the continued growth of their commercial team. This is an outstanding opportunity to join a business delivering some of the most technically advanced renewable energy projects across London and the South East. Working on high-end residential developments, luxury homes, and commercial projects, you'll combine your technical expertise with a consultative approach to help clients deliver low-carbon building solutions. If you're looking to move beyond transactional sales and become a trusted technical advisor on complex renewable energy projects, this role offers genuine long-term career progression and exceptional earning potential. The Role As Technical Sales Engineer, you will manage projects from initial enquiry through to signed contract, acting as the technical expert throughout the sales process. This is a consultative sales role where your technical knowledge and ability to build trust will be far more important than high-pressure selling. Projects typically range from 20,000 residential installations through to 500,000+ renewable energy schemes . Key Responsibilities Managing the full sales process from enquiry through to contract award Building relationships with: Architects Developers Building Services Consultants Main Contractors Homeowners Conducting site surveys and customer consultations Producing technical proposals, quotations, and specifications Advising customers on the most appropriate renewable energy solutions Working closely with design and project delivery teams to ensure successful project handovers Managing and developing a strong sales pipeline Delivering an exceptional customer experience from first contact through to completion The Package Total salary 60,000- 80,000 OTE Base salary 40,000- 60,000 6,000Electric vehicle salary sacrifice scheme Pension Hybrid working On-site parking On-site gym Ongoing technical and manufacturer training Opportunity to work on some of the UK's most prestigious renewable energy projects Career Progression This is far more than a traditional sales role. As the business continues to grow, you'll have genuine opportunities to progress into: Senior Technical Sales Engineer Key Account Manager Commercial Manager Head of Sales Commercial Director You'll join a business with ambitious expansion plans where high performers are recognised, developed, and given the opportunity to shape the future of the commercial function. Why Apply? If you're passionate about renewable energy and enjoy providing technically sound solutions rather than hard-selling products, this is a rare opportunity to join a business where engineering expertise is valued as highly as commercial success. Working on complex, high-value projects alongside architects, developers, and consultants, you'll become part of a highly experienced team delivering some of the South East's most exciting renewable energy installations, with the earning potential and career progression to match. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.

Permanent - Full Time - 37.5 hours Are you an experienced marketing professional looking for an opportunity to make a real impact within a leading construction and housing business? We are seeking a talented Marketing Manager to join our South West team, based in Exeter. Reporting to the Head of Sales & Marketing, you will play a pivotal role in developing and delivering marketing strategies that support business growth, strengthen brand awareness and help achieve sales objectives across the region. Working closely with Sales, Operations, HR and other key stakeholders, you will lead the planning, coordination and execution of a wide range of marketing, communications and promotional activities. This is a varied and rewarding role where no two days are the same. You will be responsible for developing and implementing marketing plans, managing campaigns across both digital and traditional channels, overseeing marketing budgets and ensuring all activity is delivered on time and within budget. You will work with external agencies and suppliers, coordinate content creation, manage website activity, social media and digital marketing performance, and monitor campaign effectiveness through reporting and analytics. You will also support the launch of new developments, coordinating show home and marketing suite set-ups, managing brochure production, signage, promotional materials and launch events. A keen eye for detail will be essential, ensuring all marketing assets, technical information and communications are accurate, compliant and aligned with brand standards. The successful candidate will have previous experience in a marketing management role and be confident managing multiple projects simultaneously. You will have strong knowledge of digital marketing, social media, website management, CRM systems and campaign analysis, together with excellent communication and stakeholder management skills. Experience of budget management, agency coordination and delivering measurable marketing campaigns is essential. A professional marketing qualification, such as CIM, would be advantageous. We are looking for a proactive, organised and commercially aware individual who enjoys working collaboratively and can demonstrate a passion for delivering high-quality marketing activity that drives results. Experience within construction, housing, property or a related sector would be beneficial. In return, we offer the opportunity to join a respected and growing business where you can develop your career, work alongside talented colleagues and contribute to exciting projects across the South West. Apply today to become part of a team committed to creating thriving communities and delivering excellence in everything we do. Benefits Discretionary bonus, based on business performance. 26 days annual leave Life Assurance Pension Scheme, 5% matched, defined contribution scheme Private Medical Insurance Sharesave Scheme Employee Assistance Programme Salary Sacrifice opportunities exist with our EV scheme, Cycle to Work and Additional Holiday Purchase Group Discount Scheme 24 Hour Digital GP As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.

AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth ? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we're helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we're entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: Senior Account Executive - Microsoft & SaaS Solutions UK Remote-First £75,000 - £80,000 Base Salary OTE £95,000 - £140,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management, Microsoft Business Applications. Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. Now we're entering our next chapter. In 2026, we'll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We're a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you'll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We're looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You'll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years' experience within B2B technology sales • Experience selling Microsoft business solutions & applications • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam's values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you're an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You'll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.

The Client My client is a leading international technology manufacturer headquartered in County Durham and is looking for a people-driven Director of R&D to lead best-in-class NPD delivery. This is a highly hands-on role, focused on execution, product lifecycle excellence and compliance - not strategic R&D oversight or architectural ownership About the Role Reporting to the Global Head of R&D, the Di click apply for full job details

Service Planning Manager Ready to take ownership of a busy engineering planning function? An established engineering services business is looking for a Service Planning Manager to lead the planning and scheduling of a nationwide team of field-based engineers. This is more than a scheduling role. You'll be responsible for making sure the right engineers are in the right place at the right time, while improving productivity, reducing travel and downtime, and ensuring customers receive an outstanding service. Working closely with the Head of Operations, you'll play a key role in shaping how the service operation is planned, managed and continuously improved. The Role As Service Planning Manager, you'll take ownership of the day-to-day planning function across multiple engineering service teams. Your responsibilities will include: Planning and coordinating engineers across multiple service lines. Maintaining forward visibility of workloads and operational capacity. Maximising engineer utilisation while reducing downtime, overtime and unnecessary travel. Producing forecasts and resource plans to support business growth and customer demand. Monitoring scheduling performance and identifying opportunities to improve efficiency. Coordinating labour and resource plans for larger projects, shutdowns and planned works. Working closely with engineers, operational managers and customers to ensure smooth service delivery. Leading improvements to planning processes, systems and ways of working. Producing operational reports covering utilisation, capacity and scheduling performance. Managing and supporting a Planning Administrator. About You You'll have experience planning and coordinating field-based engineers within a service or engineering environment and enjoy working in a fast-paced operation where no two days are the same. We're looking for someone with: Previous experience in service planning, resource planning or workforce scheduling. Experience coordinating mobile engineering or field service teams. Excellent organisational and problem-solving skills. Strong commercial awareness and an understanding of operational performance. The ability to analyse workloads, forecast capacity and make informed planning decisions. Experience using scheduling or workforce management software. Strong communication skills and the confidence to work with engineers, managers and customers. Good IT skills, including Microsoft Office. Experience within engineering, maintenance, facilities management, HVAC, industrial services or another field service environment would be beneficial, but isn't essential. What's on Offer? This is an opportunity to join a growing business that recognises the importance of effective planning in delivering exceptional customer service. You'll have the autonomy to improve processes, influence operational performance and help build a planning function that supports continued growth. If you're an organised planner who enjoys solving problems, improving efficiency and making a real difference to a service operation, we'd love to hear from you.

Senior Market Risk Analyst Central London Fully Office-Based £40,000 per annum The Opportunity We are seeking a motivated and analytical Senior Market Risk Analyst to join a dynamic Middle Office team based in Central London. This role offers an excellent opportunity for a candidate with strong market risk reporting experience and advanced Excel skills to support the production, analysis and enhancement of market risk management information and reporting across a wholesale banking environment. Working closely with senior stakeholders and Head Office teams, you will play a key role in ensuring the delivery of accurate market risk reporting, supporting business decision-making, and driving continuous improvement and automation initiatives. Key Responsibilities Consolidate data from multiple systems and platforms to produce accurate market risk reporting. Prepare and deliver timely market risk reports, metrics and management information. Ensure the production of accurate, error-free MI for senior stakeholders. Analyse market risk reporting outputs and provide commentary on trends, observations, gaps and mitigation actions. Support business decision-making and change initiatives through risk analysis and reporting. Liaise with Head Office teams and internal stakeholders to satisfy compliance and reporting requirements. Identify opportunities for process improvement, efficiency gains and reporting automation. Investigate reporting anomalies and escalate issues where appropriate. Contribute to the development and maintenance of departmental procedures and technical documentation. Support ad-hoc projects and analytical tasks as required by the Head of Middle Office. Skills & Experience Required Degree or postgraduate qualification in a numerate discipline such as Finance, Economics, Mathematics, Statistics, Engineering or a related field. Previous experience within Market Risk, Treasury, Risk Reporting, Middle Office or a similar analytical function. Strong understanding of market risk concepts including: Money Markets Foreign Exchange (FX) Bonds Derivatives Liquidity Risk Advanced Microsoft Excel skills, including: Complex formulas Pivot Tables Data analysis Macros VBA Strong analytical and problem-solving capabilities. Excellent attention to detail and commitment to data accuracy. Strong communication skills with the ability to engage effectively with senior stakeholders. Personal Attributes Methodical and organised approach to planning and prioritisation. Self-motivated, proactive and able to work independently. Strong sense of ownership and accountability. Able to manage multiple priorities and meet deadlines in a fast-paced environment. Continuous improvement mindset with a focus on enhancing reporting and processes. Key Stakeholder Relationships You will work closely with teams across: Middle Office Risk Treasury Settlements Investments Compliance IT Internal Audit Senior Management Head Office Functions Package £40,000 per annum Central London location Fully office-based working environment Opportunity to develop expertise within a specialist Market Risk and Middle Office function If you have strong analytical skills, advanced Excel expertise, and a keen interest in market risk, we'd be delighted to hear from you.

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid

Global SME financial seeks a Cyber Operations Manager to lead and line-manage London-based cyber security team (x3/x4), assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. Previous Experience Required: Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance). A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management able to act as a senior technical authority within the team. Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation. Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST). Risk-based prioritisation of remediation using threat intelligence. Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment. Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation. Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion. Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required. Serve as the first point of escalation for IT and the business in London on cyber security matters. Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections. Coordinate local participation in incident response exercises and maintain readiness. Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers. Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK). Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead. Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience. Operate within the Global Head s monthly prioritisation cadence; prioritisation across other domains remains with the Global Head. Provide the local stakeholder interface for cyber security in London. Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality. This is a hybrid role working 3 days a week in the London office and 2 days remotely.

Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: - £33,000 - £36,000 per annum, dependent on experience - 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 - 28 days paid annual leave, plus Christmas Day off as standard - Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections - Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. Manage ticket and incident escalations, as appropriate. Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system Previous history of supporting business systems or their use Self-starter with good initiative Well organised and methodical Good problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated and delivery focused Excellent communication skills The ability to work to tight deadlines The ability to work through conflicting priorities The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website

Context and Background The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC. This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities. Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy. The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC's mission. Job purpose The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan. Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns Key relationships - Internal Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising. Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer Member of Public Engagement Leadership Team Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising. Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working. Key relationships - External External Agencies and Suppliers - including Creative and Media Agencies. External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends. Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing Main duties and responsibilities Campaign Planning and Delivery o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity. o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities. o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities. o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact. o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions. o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric. o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate. o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery. Strategic Leadership and Integration o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams. o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement. o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement. o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals o Undertake other duties as required by the Head of Engagement Delivery. Financial Management and Supplier Oversight o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary. o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance. Team Leadership and Development o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed o Develop T-shaped skills across the team to increase flexibility and cross-channel capability Responsibilities for all Staff within Engagement and Fundraising Directorate To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities. To behave at all times in a manner consistent with the NSPCC's Values. To ensure data used in relevant systems is current, accurate and reliable. To maintain an awareness of own and others Health and Safety and comply with the NSPCC's Health and Safety policy and procedures. A commitment to safeguard and promote the welfare of children, young people and adults at risk. Person specification 1.Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment. 2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment. 3.Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT. 4. Proficient in using data, analytics, CRMs, and business systemsto generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity. 5.Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development. 6.Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence . click apply for full job details

Overview Stirling Dynamics is recruiting a Chief Engineer with a focus on software/electronic hardware. Stirling Dynamics design, develop and produce a wide range of high-end aircraft simulator, ground control and flightworthy cockpit controls. Stirling's products include both 'active' and 'passive' controls. The active controls primarily serve the engineering development and pilot training simulation market. They are feature-rich, highly reconfigurable, and suitable for single or dual (linked) aircraft cockpit configurations. Our range of active products includes side sticks, throttles, collectives, cyclics, tillers, pedals and their associated control systems. The company is continuously bringing new products to market while enhancing and refining existing solutions. Although Stirling has passive product offerings for the pilot training and simulation sector, the primary demand is for flightworthy applications where Stirling design, develop and supply products that are integrated within certified aircraft. We have pioneered active control technology since the early 1990s and are proud to hold many industry and technology firsts, including supplying the controls for the first fully active fly-by-wire helicopter flight. Today, we supply active sticks and throttles for the new F-35 pilot training simulators and continue to innovate and push boundaries in cockpit control technology. THE ROLE Due to a strong order book and sustained growth, Stirling Dynamics is seeking a highly experienced engineer to join the Chief Engineer team, providing technical leadership, guidance, and governance through the bid and complex project delivery phases. Our existing team brings a breadth of expertise across multiple disciplines. This opportunity is designed to complement that team by filling a key capability gap, with a focus on individuals with a software/electronic hardware background developed within regulated environments (e.g. rail, aerospace etc). Stirling operates a matrix organisation with engineering capability on one axis (engineering teams/departments - organised by discipline, each led by a Technical Manager) and project delivery on the other (project management delivering on behalf of business units - project management is led by the Head of Programmes and each business unit by a Business Manager). The Chief Engineer role sits within the delivery axis, working in collaboration with business stakeholders and technical teams to ensure that both bids and project solutions are technically robust, well-balanced (considering time, cost, and quality), and aligned with customer and regulatory requirements. The role is primarily based in our Bristol office, with occasional travel to client sites. We are committed to flexible working and offer the opportunity to work from home for part of the week. Chief Engineers provide an important 'governance' function, offering independent, thoughtful review of technical solutions. They may also take on a more hands-on leadership role within particularly complex bids or projects, helping to guide direction and delivery. This is one of the most senior engineering roles within the organisation, reporting directly to the Operations Director. The work is diverse, spanning aerospace, marine, and training & simulation. Within Aerospace, projects may include civil and military applications across fixed wing, rotary wing (including eVTOL), and a range of aircraft sizes. Projects can encompass airworthy equipment development, complex modifications, and new aircraft programmes. In Marine, the work includes submarine control system solutions and specialist consultancy. Within Training & Simulation, it involves the design and manufacture of a wide range of active and passive pilot COTS (standard Stirling product) and bespoke cockpit control solutions for a global customer base. The ideal candidate will bring experience leading multi-disciplinary teams and successfully delivery of complex engineering programmes in one or more of these areas. This is a highly visible role internally and externally. The ability to build strong, trusted relationships and work effectively with a wide variety of stakeholders (customers, regulators, and colleagues) is essential. Responsibilities General Act on behalf of the Operations Director to support the successful delivery of technical bids and projects/programmes. Business Development Support the Business Development teams by providing customer-focused technical expertise and 'solutioneering' prior to formal bid activity. Proactively identify and nurture opportunities with both new and existing customers. Bids During the bid phase, work closely with business managers and project management, taking ownership of shaping a compelling and cohesive technical response. Engage Technical Managers and the wider engineering community where needed, ensuring that solutions are robust, well-considered and aligned with requirements. Project Delivery Support a smooth and seamless transition from bid to project launch, ensuring technical continuity. Provide ongoing technical guidance and assurance to projects as needed (e.g. reviewing plans, facilitating design reviews, offering independent insight and support). On selected complex projects/programmes, take on a leading technical role to help ensure successful delivery of high-quality, compliant, and commercially sound solutions.) Strategy Contribute to shaping the future technical direction of products and services, supporting innovation and continuous improvement Desired Skills Current Security Check (SC) clearance or eligibility to obtain Experience across the full product development lifecycle Customer-facing technical or business development experience Success in this role will be supported by the following qualities: Ability to engage, support and guide multi-disciplinary teams towards shared goals A collaborative and professional approach when working with diverse stakeholders Confidence to question, challenge constructively, and offer solutions Strong organisational skills with the ability to balance multiple complex priorities Practical, logical thinking combined with sound judgement Attention to detail and a proactive approach to quality assurance A motivated and dependable approach to meeting commitments Openness to change, with a positive mindset towards continuous improvement Experience Degree-qualified engineer in a relevant discipline Significant experience in relevant sectors, particularly in software and electronic hardware within regulated/high-integrity environments Proven experience contributing to and shaping technical bids Demonstrated success leading complex engineering projects and teams Benefits Competitive package. The role can cover grades 8-9 and therefore has a wide salary range (minimum of 65,000) as it will depend on the candidate's experience level. We offer a range of benefits to our employees to recognise their efforts. Playing hard is equally as important as working hard, so regular events are held throughout the year which provide an ideal opportunity to mix socially

Job Advertisement: Digital Product Manager Location: Warwick, Birmingham and London (Hybrid in any location) Contract Type: Fixed Term Contract Contract Length: 6 Months Daily Rate: 550 - 750 Per day Inside IR35 What You'll Do: Drive Digital Strategy: Develop and implement a cutting-edge digital product strategy focused on greenfield technologies. Lifecycle Management: Oversee the entire lifecycle of digital products that will help achieve Net Zero as part of the Great Grid Upgrade. Collaborative Leadership: Communicate and build strong relationships with stakeholders, inspiring new ways of thinking and driving a digital culture. Market Research: Stay ahead of industry trends and emerging technologies to contribute fresh ideas to the product team. Investment Cases: Build compelling investment cases for new digital products, securing buy-in and financial approvals from senior leadership. Cross-Functional Team Management: Lead a well-balanced, cross-functional team, ensuring everyone has the support they need to thrive. Who You Are: Experienced: You have significant experience in delivering digital products in fast-paced, agile environments. Communicative: Strong verbal and written communication skills, with the ability to translate complex IT concepts into relatable language. Innovative: You champion creativity and are not afraid to challenge the status quo to enhance user experience. Self-Motivated: Highly driven, you can work independently while thriving in a collaborative environment. Negotiator: Your negotiation skills and budget management experience will help you navigate digital governance effectively. Qualifications: Essential: Driving licence that permits you to drive in the UK. Desirable: Qualification in an agile delivery methodology such as Scrum or Scaled Agile. Ready to Make a Difference? If you're passionate about digital transformation and want to play a key role in the energy sector's evolution, we want to hear from you! Apply now to seize this exciting opportunity and help us deliver a sustainable future. Application Deadline: 22/06/2026 Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: 27 - 30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies. Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills. Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged. To apply for the IT First Line Service Desk Analyst position, please submit your updated CV.

Head of Development, Development Lead, Lead Developer Location: Telford area, Hybrid, with regular office attendance. The opportunity We are working with an established and ambitious agency that is looking to appoint a Head of Development / Development Lead / Lead Developer ready to step up to lead its technical function and play a major role in shaping the future of the business. This is a senior leadership opportunity for someone who combines strong technical credibility with commercial awareness, team leadership and a genuine appetite for innovation. You will take ownership of the development function, lead a talented technical team and help define how technology, AI and automation can improve both client delivery and the wider agency operation. The role goes well beyond managing website and software projects. You will have the opportunity to influence technical strategy, shape new services, drive research and development, improve internal systems and workflows, support client growth and develop the capability of the team around you. You will report into the senior leadership team and have responsibility for a development department spanning experienced, mid-level and junior technical talent. Your role will involve: You will provide clear leadership and direction to the technical team, creating an environment where people can perform at their best, develop their skills and progress their careers. You will set objectives and performance measures for the department, assess current and future skills requirements and ensure the team has the right structure, capabilities and resources to support the agency's growth plans. Alongside people leadership, you will take commercial ownership of the function, including responsibility for departmental revenue, costs, budgets and profitability. Setting the technology direction A major part of the role will be defining the agency's technology strategy and identifying where new technologies can create better outcomes for clients and improve the efficiency of the wider business. You will lead thinking around: AI adoption and capability across the agency. Research, development and technical innovation. Automation of internal workflows and processes. New technology led products and services. Improvements to reporting, delivery and operational efficiency. The selection and implementation of software and systems across the business. You will also create and maintain a longer term development roadmap, setting out priorities for new services, technical improvements, team requirements and future opportunities. You will bring technical expertise into conversations with both new and existing clients, helping to scope solutions, shape proposals and translate complex requirements into practical, commercially viable projects. You will be comfortable contributing to pitches and technical meetings when required, acting as a credible senior technical representative of the business. You will have overall responsibility for ensuring development projects are delivered to a consistently high standard. You will oversee capacity, productivity and utilisation across the team, including the balance between billable and non-billable activity, and build relationships with external technology partners where additional expertise or capacity is required. Innovation, AI and continuous improvement This role will be central to the agency's continued evolution. You will keep ahead of emerging technologies and development trends, assess where they can create meaningful value and introduce new tools and approaches where appropriate. You will act as a champion for AI across the organisation, helping senior leaders identify and deliver projects that improve productivity, workflows, client services and decision-making. About you: You are likely to have at least 7 years' experience in web or software development, together with a strong track record of leading technical teams. Previous experience in an agency, consultancy or similarly fast-paced client environment would be particularly valuable. Technically, you will bring strong knowledge of modern web development technologies. Experience across areas such as HTML, CSS, JavaScript, PHP and CMS platforms would be highly relevant, alongside a sound understanding of UX and UI principles. You will ideally bring: Experience leading, mentoring and developing technical teams. The ability to create and deliver a clear technical strategy. Strong commercial awareness and experience managing budgets or departmental financial performance. Confidence scoping complex technical solutions for clients. A practical understanding of AI, automation and emerging technologies. The ability to troubleshoot complex technical challenges and make sound decisions. A genuine interest in innovation and improving how technology supports both clients and the wider business. This is an opportunity to take genuine ownership of a technical function rather than simply managing a development team. You will have the scope to influence the company's wider technology direction, introduce AI and automation, improve internal systems, shape new services and play an active part in commercial growth. Apply now for immediate consideration - client is ready to interview!