Data & Insights Manager £60,000 £65,000 Hybrid - Bridgwater, Somerset 3 days/week This is a rare opportunity to step into a leadership role at the intersection of data strategy and real-world impact. You ll shape how an organisation thinks, decides, and grows - turning complex data into clear direction for executive and board-level stakeholders. Reporting into the Head of IT, you ll lead the Data & Insights function - owning the strategy, the team, and the output. You ll partner closely with Finance, Operations, Marketing, HR, and the Executive Leadership Team to embed a data-driven culture across the organisation. This isn t a hands-off management role. You ll bring hypothesis-led thinking to executive conversations, challenge the technology that moves data around the business, and recommend what comes next - with the authority and experience to deliver it. What you ll be doing: Strategy & leadership • Define and drive an enterprise-wide analytics strategy that aligns with business objectives. • Establish and own Data Governance principles - quality, security, and compliance. • Champion a culture of data-driven decision-making at executive and board level. Insight & storytelling • Convert commercial insight into clear trading, product, and sales recommendations. • Bring a hypothesis-led narrative to board-level conversations, backed by analysis that is thoughtful and actionable. • Evolve the model that tracks the full value of marketing channels and programmatic strategies. Technology & platforms • Continuously evolve the data infrastructure - challenging how data is harvested and distributed across the business. • Lead on Power BI, Data Lakes, Lakehouse and Machine Learning capabilities. • Stay ahead of emerging tools and technologies - and have the experience to deliver your recommendations. People & culture • Lead, develop, and mentor a team of Data Analysts and Engineers. • Empower your team to operate independently - you should never be the single point of failure. • Build self-serve insight capability across Finance, Operations, Marketing, and HR. What we re looking for: Essential • Demonstrable senior experience in data analytics or insights leadership, with a track record of building and developing high-performing teams. • Significant proven experience developing, delivering, and embedding a clear enterprise-wide analytics and insights strategy that aligns with business objectives. • Expert-level knowledge of BI and data visualisation platforms - Power BI, Tableau, Looker, or Qlik - including dashboard design, performance optimisation, and modelling best practices. • Hands-on experience designing and implementing Power BI datasets, dashboards, and paginated reports. • Proven track record delivering ETL pipelines, data warehousing, and modern visualisation platforms end-to-end. • Strong commercial acumen - the ability to translate data into decisions that drive growth, not just reports. • Exceptional communicator and influencer at all levels, from data engineers to board members. Desirable • A degree in Data Science, Business Analytics, Computer Science, Statistics, or a related field. • Certifications such as CBIP or Microsoft Certified Power BI Data Analyst Associate are a bonus - but not a dealbreaker if your experience speaks for itself. The kind of person who ll thrive here: You follow through. You don t miss your own deadlines. You push for clarity when things are vague and for progress when things stall. You know how to get the most from a team without becoming their bottleneck - and you care about the quality of the work as much as the pace of it. You re energetic, self-motivated, and comfortable operating at pace across multiple priorities.
Apr 20, 2026
Full time
Data & Insights Manager £60,000 £65,000 Hybrid - Bridgwater, Somerset 3 days/week This is a rare opportunity to step into a leadership role at the intersection of data strategy and real-world impact. You ll shape how an organisation thinks, decides, and grows - turning complex data into clear direction for executive and board-level stakeholders. Reporting into the Head of IT, you ll lead the Data & Insights function - owning the strategy, the team, and the output. You ll partner closely with Finance, Operations, Marketing, HR, and the Executive Leadership Team to embed a data-driven culture across the organisation. This isn t a hands-off management role. You ll bring hypothesis-led thinking to executive conversations, challenge the technology that moves data around the business, and recommend what comes next - with the authority and experience to deliver it. What you ll be doing: Strategy & leadership • Define and drive an enterprise-wide analytics strategy that aligns with business objectives. • Establish and own Data Governance principles - quality, security, and compliance. • Champion a culture of data-driven decision-making at executive and board level. Insight & storytelling • Convert commercial insight into clear trading, product, and sales recommendations. • Bring a hypothesis-led narrative to board-level conversations, backed by analysis that is thoughtful and actionable. • Evolve the model that tracks the full value of marketing channels and programmatic strategies. Technology & platforms • Continuously evolve the data infrastructure - challenging how data is harvested and distributed across the business. • Lead on Power BI, Data Lakes, Lakehouse and Machine Learning capabilities. • Stay ahead of emerging tools and technologies - and have the experience to deliver your recommendations. People & culture • Lead, develop, and mentor a team of Data Analysts and Engineers. • Empower your team to operate independently - you should never be the single point of failure. • Build self-serve insight capability across Finance, Operations, Marketing, and HR. What we re looking for: Essential • Demonstrable senior experience in data analytics or insights leadership, with a track record of building and developing high-performing teams. • Significant proven experience developing, delivering, and embedding a clear enterprise-wide analytics and insights strategy that aligns with business objectives. • Expert-level knowledge of BI and data visualisation platforms - Power BI, Tableau, Looker, or Qlik - including dashboard design, performance optimisation, and modelling best practices. • Hands-on experience designing and implementing Power BI datasets, dashboards, and paginated reports. • Proven track record delivering ETL pipelines, data warehousing, and modern visualisation platforms end-to-end. • Strong commercial acumen - the ability to translate data into decisions that drive growth, not just reports. • Exceptional communicator and influencer at all levels, from data engineers to board members. Desirable • A degree in Data Science, Business Analytics, Computer Science, Statistics, or a related field. • Certifications such as CBIP or Microsoft Certified Power BI Data Analyst Associate are a bonus - but not a dealbreaker if your experience speaks for itself. The kind of person who ll thrive here: You follow through. You don t miss your own deadlines. You push for clarity when things are vague and for progress when things stall. You know how to get the most from a team without becoming their bottleneck - and you care about the quality of the work as much as the pace of it. You re energetic, self-motivated, and comfortable operating at pace across multiple priorities.
Organisation: Cranfield University Faculty or Department: Student Experience Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary is normally in the range of £48,760 to £58,664 per annum, with potential progression up to £71,050 per annum Apply by : 30/04/2026 About the Role This is a key role within the Library Services' Management Team, requiring wide professional knowledge, the capability to drive the implementation of the Library strategic plan, and the ability to manage and motive staff in key functions. The Content and Discovery Team provides support for the acquisition, licensing, description and discovery of both print and online resources, and provides our document delivery service for items not held in library collections. You will have responsibility for staff located at both our Cranfield and Shrivenham campuses. About You You should hold a postgraduate qualification in Library/Information Science (or similar) and have substantive experience in an appropriate library environment preferably within the higher education sector, at least some of which should have been in a managerial position. You will possess an excellent mix of communication, interpersonal and lateral thinking skills combined with detailed knowledge of library content management practices which will help you plan and shape services for the future. You will be expected to engage with, and influence, staff across the University (and beyond) to achieve collective goals, serving as a role model to Library Services staff with your flexible, enthusiastic, and positive attitude. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . Library Services is at the heart of Cranfield University with operations in three different sites. Learn more about Library Services here. Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Anne Knight, Head of Library Collections and Operations, on (E): Please do not hesitate to contact us for further details on E: . Please quote reference number 5282. Please note that we reserve the right to close this advert prior to the stated closing date should we receive sufficient numbers of applications. Therefore, we would encourage you to complete and submit your application as soon as possible
Apr 20, 2026
Full time
Organisation: Cranfield University Faculty or Department: Student Experience Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary is normally in the range of £48,760 to £58,664 per annum, with potential progression up to £71,050 per annum Apply by : 30/04/2026 About the Role This is a key role within the Library Services' Management Team, requiring wide professional knowledge, the capability to drive the implementation of the Library strategic plan, and the ability to manage and motive staff in key functions. The Content and Discovery Team provides support for the acquisition, licensing, description and discovery of both print and online resources, and provides our document delivery service for items not held in library collections. You will have responsibility for staff located at both our Cranfield and Shrivenham campuses. About You You should hold a postgraduate qualification in Library/Information Science (or similar) and have substantive experience in an appropriate library environment preferably within the higher education sector, at least some of which should have been in a managerial position. You will possess an excellent mix of communication, interpersonal and lateral thinking skills combined with detailed knowledge of library content management practices which will help you plan and shape services for the future. You will be expected to engage with, and influence, staff across the University (and beyond) to achieve collective goals, serving as a role model to Library Services staff with your flexible, enthusiastic, and positive attitude. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . Library Services is at the heart of Cranfield University with operations in three different sites. Learn more about Library Services here. Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Anne Knight, Head of Library Collections and Operations, on (E): Please do not hesitate to contact us for further details on E: . Please quote reference number 5282. Please note that we reserve the right to close this advert prior to the stated closing date should we receive sufficient numbers of applications. Therefore, we would encourage you to complete and submit your application as soon as possible
IT Talent Solutions Ltd
Milton Keynes, Buckinghamshire
Application Integration Architect Role Overview We are looking for an experienced Application Integration Architect to lead the design and delivery of scalable, high-performance integration solutions across enterprise systems. This role sits at the intersection of architecture, engineering, and business transformation-driving seamless interoperability between platforms while ensuring reliability, security, and performance. You will work closely with cross-functional teams, including engineering, operations, vendors, and business stakeholders, to define and implement robust integration strategies aligned with enterprise architecture principles. Key Responsibilities Design and architect end-to-end integration solutions using modern integration patterns (e.g., event-driven, microservices, API-led connectivity). Translate complex business requirements into scalable technical architectures, specifications, and data flow designs. Develop and govern integration standards, frameworks, and best practices across the organisation. Ensure resilient, secure, and high-throughput data exchange between applications, services, and external platforms. Lead the integration of enterprise systems, including collaboration with third-party vendors and technology partners. Support the onboarding and deployment of new platforms, ensuring seamless integration into the existing ecosystem. Troubleshoot and resolve complex integration issues, including performance bottlenecks and data inconsistencies. Oversee and coordinate integration testing strategies (unit, system, end-to-end) in collaboration with QA and delivery teams. Produce and maintain comprehensive technical documentation, including architecture diagrams, API specifications, and data models. Monitor integration performance and implement optimisation strategies (e.g., caching, asynchronous processing, load balancing). Stay ahead of emerging technologies and continuously evolve the integration landscape. Key Stakeholders Enterprise Architecture and IT Leadership Engineering, DevOps, and Support Teams Business Product Owners and Domain Experts External Vendors and Technology Partners Skills & Experience Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related discipline. 5+ years of hands-on experience in integration architecture, systems design, or software engineering. Strong expertise in API design and management (RESTful/SOAP), middleware, and integration platforms. Deep understanding of integration patterns (synchronous/asynchronous, messaging, event streaming). Proven experience with distributed systems design, data modelling, and technical documentation. Solid experience working within Agile/DevOps environments, including CI/CD and test automation practices. Proficiency in: Java and backend development frameworks SQL and database technologies REST/SOAP services, JSON, XML Messaging systems (e.g., Kafka, RabbitMQ) Desirable Skills Experience integrating ERP and CRM platforms in complex enterprise environments. Familiarity with cloud-native integration services (e.g., Microsoft Azure Integration Services, AWS Integration tools). Knowledge of security best practices (OAuth2, JWT, API gateways, encryption standards). Exposure to containerisation and orchestration technologies (Docker, Kubernetes). Personal Attributes Strong systems thinking with excellent analytical and problem-solving capabilities. Effective communicator, able to bridge technical and non-technical stakeholders. Collaborative mindset with the ability to influence and lead across teams. Highly organised, adaptable, and comfortable working in fast-paced environments. Strong ownership mentality with attention to detail and quality.
Apr 20, 2026
Full time
Application Integration Architect Role Overview We are looking for an experienced Application Integration Architect to lead the design and delivery of scalable, high-performance integration solutions across enterprise systems. This role sits at the intersection of architecture, engineering, and business transformation-driving seamless interoperability between platforms while ensuring reliability, security, and performance. You will work closely with cross-functional teams, including engineering, operations, vendors, and business stakeholders, to define and implement robust integration strategies aligned with enterprise architecture principles. Key Responsibilities Design and architect end-to-end integration solutions using modern integration patterns (e.g., event-driven, microservices, API-led connectivity). Translate complex business requirements into scalable technical architectures, specifications, and data flow designs. Develop and govern integration standards, frameworks, and best practices across the organisation. Ensure resilient, secure, and high-throughput data exchange between applications, services, and external platforms. Lead the integration of enterprise systems, including collaboration with third-party vendors and technology partners. Support the onboarding and deployment of new platforms, ensuring seamless integration into the existing ecosystem. Troubleshoot and resolve complex integration issues, including performance bottlenecks and data inconsistencies. Oversee and coordinate integration testing strategies (unit, system, end-to-end) in collaboration with QA and delivery teams. Produce and maintain comprehensive technical documentation, including architecture diagrams, API specifications, and data models. Monitor integration performance and implement optimisation strategies (e.g., caching, asynchronous processing, load balancing). Stay ahead of emerging technologies and continuously evolve the integration landscape. Key Stakeholders Enterprise Architecture and IT Leadership Engineering, DevOps, and Support Teams Business Product Owners and Domain Experts External Vendors and Technology Partners Skills & Experience Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related discipline. 5+ years of hands-on experience in integration architecture, systems design, or software engineering. Strong expertise in API design and management (RESTful/SOAP), middleware, and integration platforms. Deep understanding of integration patterns (synchronous/asynchronous, messaging, event streaming). Proven experience with distributed systems design, data modelling, and technical documentation. Solid experience working within Agile/DevOps environments, including CI/CD and test automation practices. Proficiency in: Java and backend development frameworks SQL and database technologies REST/SOAP services, JSON, XML Messaging systems (e.g., Kafka, RabbitMQ) Desirable Skills Experience integrating ERP and CRM platforms in complex enterprise environments. Familiarity with cloud-native integration services (e.g., Microsoft Azure Integration Services, AWS Integration tools). Knowledge of security best practices (OAuth2, JWT, API gateways, encryption standards). Exposure to containerisation and orchestration technologies (Docker, Kubernetes). Personal Attributes Strong systems thinking with excellent analytical and problem-solving capabilities. Effective communicator, able to bridge technical and non-technical stakeholders. Collaborative mindset with the ability to influence and lead across teams. Highly organised, adaptable, and comfortable working in fast-paced environments. Strong ownership mentality with attention to detail and quality.
Legal Counsel - Full Time, ESOP About the Role We are hiring our first legal counsel to build the legal function from the ground up. As the first legal hire, you'll work closely with leadership and across departments to lead all legal matters - with a strong commercial focus. You'll own, shape, and scale legal operations in a fast-paced, international AI startup. You will be the go-to person for all legal questions across AudioStack, covering commercial contracts, employment, IP, compliance, and data privacy globally. This role is ideal for someone entrepreneurial and commercially minded, who is excited by the opportunity to make a lasting impact at a high-growth startup. About AudioStack AudioStack is the world's most powerful AI audio production infrastructure. If you're excited about the intersection of AI, Voice, and Audio (think audio ads, dynamic content, podcasting), and you're ready to bring your legal expertise to a cutting edge SaaS business, this one's for you! We're an API first, Audio as a Service company on a mission to revolutionise how audio is created around the world. Our international team spans California, London, Barcelona, and New York, and we're growing fast. What you'll do Lead review, negotiation, and execution of all commercial agreements (licensing, partnerships, NDAs, etc.) Build scalable contract templates and processes to streamline deal velocity without compromising risk Serve as AudioStack's Legal Counsel, advising leadership on corporate governance, support on investment matters, and employment legislation Establish and maintain strong internal legal documentation and contract management systems Develop and enforce compliance policies, including those relating to AI ethics, GDPR, and the Data Protection Act 2018 Advise on data privacy across multiple jurisdictions (UK, EU, US) as both data controller and processor Stay ahead of the evolving regulatory landscape for generative AI and IP, and proactively advise on risk management Engage with third party bodies, regulators, and policy stakeholders to help shape the future of AI legislation Qualification Qualified commercial counsel with training from a top tier law firm 5-10+ years of legal experience, including time spent in house, preferably at a startup or scaleup Strong commercial law experience with demonstrated ability to close complex agreements at pace Familiarity with US, and EU legal environments, particularly in privacy, commercial contracts, AI and IP A generalist mindset, you are excited to stretch into new areas including employment law and IP Strong interest in tech, AI, or IP heavy industries Pragmatic, hands on, and business focused - someone who can balance legal risk with commercial opportunity Can take initiative and be pro active on addressing new matters or challenges and can work autonomously as required. The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognised backgrounds. Be part of a great story: we are making audio scalable for the first time in history. Great Learning & Development opportunities, such as our biweekly journal club - state of the art papers or Friday wins, a proactive meeting to celebrate shipping of new software each week. Hybrid working and Flexible working hours with 3 days in the office per week. Stock Options (subject to performance and time served). The opportunity to shape a startup culture in a company in the fast growing audio/video space. A truly international and diverse team. Offices in the hottest startup hubs London, Barcelona and New York. Dog friendly offices (come and meet Swanson and Bernie)! Why is now a really exciting time to join AudioStack AudioStack is the leading Audio As A Service company with a very strong technology stack and AI R&D team, featured in some of the leading media. We have a great team and culture and you will be immersive in a very international environment and market. We are still a small team of 30 people expanding rapidly internationally. As an early employee you have a lot of room to apply and grow your skills fast, build out a team and move quickly with your ideas, enjoying a lot of space, flexibility and trust. Join us now to revolutionise how audio production is delivered at scale! Our commitment to diversity We embrace diversity at . To build a product that's loved by everyone, we need a team with all kinds of different perspectives, experiences, and backgrounds. That's why we're committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.
Apr 20, 2026
Full time
Legal Counsel - Full Time, ESOP About the Role We are hiring our first legal counsel to build the legal function from the ground up. As the first legal hire, you'll work closely with leadership and across departments to lead all legal matters - with a strong commercial focus. You'll own, shape, and scale legal operations in a fast-paced, international AI startup. You will be the go-to person for all legal questions across AudioStack, covering commercial contracts, employment, IP, compliance, and data privacy globally. This role is ideal for someone entrepreneurial and commercially minded, who is excited by the opportunity to make a lasting impact at a high-growth startup. About AudioStack AudioStack is the world's most powerful AI audio production infrastructure. If you're excited about the intersection of AI, Voice, and Audio (think audio ads, dynamic content, podcasting), and you're ready to bring your legal expertise to a cutting edge SaaS business, this one's for you! We're an API first, Audio as a Service company on a mission to revolutionise how audio is created around the world. Our international team spans California, London, Barcelona, and New York, and we're growing fast. What you'll do Lead review, negotiation, and execution of all commercial agreements (licensing, partnerships, NDAs, etc.) Build scalable contract templates and processes to streamline deal velocity without compromising risk Serve as AudioStack's Legal Counsel, advising leadership on corporate governance, support on investment matters, and employment legislation Establish and maintain strong internal legal documentation and contract management systems Develop and enforce compliance policies, including those relating to AI ethics, GDPR, and the Data Protection Act 2018 Advise on data privacy across multiple jurisdictions (UK, EU, US) as both data controller and processor Stay ahead of the evolving regulatory landscape for generative AI and IP, and proactively advise on risk management Engage with third party bodies, regulators, and policy stakeholders to help shape the future of AI legislation Qualification Qualified commercial counsel with training from a top tier law firm 5-10+ years of legal experience, including time spent in house, preferably at a startup or scaleup Strong commercial law experience with demonstrated ability to close complex agreements at pace Familiarity with US, and EU legal environments, particularly in privacy, commercial contracts, AI and IP A generalist mindset, you are excited to stretch into new areas including employment law and IP Strong interest in tech, AI, or IP heavy industries Pragmatic, hands on, and business focused - someone who can balance legal risk with commercial opportunity Can take initiative and be pro active on addressing new matters or challenges and can work autonomously as required. The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognised backgrounds. Be part of a great story: we are making audio scalable for the first time in history. Great Learning & Development opportunities, such as our biweekly journal club - state of the art papers or Friday wins, a proactive meeting to celebrate shipping of new software each week. Hybrid working and Flexible working hours with 3 days in the office per week. Stock Options (subject to performance and time served). The opportunity to shape a startup culture in a company in the fast growing audio/video space. A truly international and diverse team. Offices in the hottest startup hubs London, Barcelona and New York. Dog friendly offices (come and meet Swanson and Bernie)! Why is now a really exciting time to join AudioStack AudioStack is the leading Audio As A Service company with a very strong technology stack and AI R&D team, featured in some of the leading media. We have a great team and culture and you will be immersive in a very international environment and market. We are still a small team of 30 people expanding rapidly internationally. As an early employee you have a lot of room to apply and grow your skills fast, build out a team and move quickly with your ideas, enjoying a lot of space, flexibility and trust. Join us now to revolutionise how audio production is delivered at scale! Our commitment to diversity We embrace diversity at . To build a product that's loved by everyone, we need a team with all kinds of different perspectives, experiences, and backgrounds. That's why we're committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you- We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow- Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of Role Reporting to the Revenue Operations Systems Lead, the Senior Salesforce Administrator will join a team at the heart of ITRS's commercial engine as an individual contributor. The Revenue Operations Systems team builds and maintains the foundations that promote revenue growth, ensuring the daily stability, optimisation, and scalable evolution of our commercial ecosystem. Our work shapes ITRS's end-to-end commercial technology strategy and drives effective GTM execution. By joining this team, you'll directly influence how ITRS grows, strengthening the systems that power our revenue organisation, improving performance, and enabling continuous enhancement across the GTM team. In this role, you will receive a permanent, full-time contract, working from our London HQ with a hybrid work schedule. As a Senior Salesforce Administrator, you will: Work across the commercial ecosystem to ensure changes are scalable, maintainable, and aligned with architecture best practices. Drive ongoing improvements to Salesforce to ensure it remains the single source of commercial truth at ITRS. Support systems that are tightly integrated with Salesforce and critical to GTM execution, such as Clari, Apollo, and ZoomInfo. Ensure integrations remain stable, monitored, and fit for purpose as the ecosystem evolves. Partner with our teams and vendors to troubleshoot issues and implement improvements. Provide guidance on best practice usage, scalable configuration, and process improvement. Provide daily user support, troubleshoot issues, and implement solutions. Essential: A highly technical and proactive approach, with the ability to work independently and deliver consistent, high-quality outcomes. 4+ years as a Salesforce Administrator, with expertise in Sales Cloud. Certifications: Salesforce Administrator (ADM 201) required. Expertise in Salesforce configuration (Flows, Lightning Experience, formula fields). Experience with data management (Data Loader, Workbench) and deployment tools (Gearset). Familiarity with AppExchange tools, third-party integrations, and Salesforce security models. Experience communicating ideas clearly, collaborating with diverse teams, and building trusted relationships across all organisational levels. Experience identifying challenges, proposing practical solutions, and implementing improvements to achieve impactful results. Desirable: Expertise in Service Cloud, Agentforce, CPQ and Certinia. Certifications: Advanced Administrator (ADM 211), Salesforce Platform App Builder, Salesforce Service Cloud Consultant, and AI Specialist. Experience with Prompt Builder. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Apr 20, 2026
Full time
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you- We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow- Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of Role Reporting to the Revenue Operations Systems Lead, the Senior Salesforce Administrator will join a team at the heart of ITRS's commercial engine as an individual contributor. The Revenue Operations Systems team builds and maintains the foundations that promote revenue growth, ensuring the daily stability, optimisation, and scalable evolution of our commercial ecosystem. Our work shapes ITRS's end-to-end commercial technology strategy and drives effective GTM execution. By joining this team, you'll directly influence how ITRS grows, strengthening the systems that power our revenue organisation, improving performance, and enabling continuous enhancement across the GTM team. In this role, you will receive a permanent, full-time contract, working from our London HQ with a hybrid work schedule. As a Senior Salesforce Administrator, you will: Work across the commercial ecosystem to ensure changes are scalable, maintainable, and aligned with architecture best practices. Drive ongoing improvements to Salesforce to ensure it remains the single source of commercial truth at ITRS. Support systems that are tightly integrated with Salesforce and critical to GTM execution, such as Clari, Apollo, and ZoomInfo. Ensure integrations remain stable, monitored, and fit for purpose as the ecosystem evolves. Partner with our teams and vendors to troubleshoot issues and implement improvements. Provide guidance on best practice usage, scalable configuration, and process improvement. Provide daily user support, troubleshoot issues, and implement solutions. Essential: A highly technical and proactive approach, with the ability to work independently and deliver consistent, high-quality outcomes. 4+ years as a Salesforce Administrator, with expertise in Sales Cloud. Certifications: Salesforce Administrator (ADM 201) required. Expertise in Salesforce configuration (Flows, Lightning Experience, formula fields). Experience with data management (Data Loader, Workbench) and deployment tools (Gearset). Familiarity with AppExchange tools, third-party integrations, and Salesforce security models. Experience communicating ideas clearly, collaborating with diverse teams, and building trusted relationships across all organisational levels. Experience identifying challenges, proposing practical solutions, and implementing improvements to achieve impactful results. Desirable: Expertise in Service Cloud, Agentforce, CPQ and Certinia. Certifications: Advanced Administrator (ADM 211), Salesforce Platform App Builder, Salesforce Service Cloud Consultant, and AI Specialist. Experience with Prompt Builder. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
About Qargo Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an 'all-in-one system', handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. We're looking for a Regional Marketing Director to join our team in London If you're looking to work in an international company in a role that offers autonomy, ownership and impact, this is the role for you! About the Role Qargo is hiring its first Regional Marketing Director to own and scale the full marketing function across the UK and Europe - excluding events, which sit separately under the Head of Commercial. This is a hands on management role with broad scope. You will be responsible for content strategy, website and digital presence, paid acquisition, brand positioning, and demand generation. You will inherit a capable team and be expected to build on existing foundations while raising the bar on execution, measurement, and strategic impact. The role sits within the Commercial organisation and works closely with Sales, Partnerships, Rev Operations, Customer Success, Enablement and Product. You will have a direct line to the Head of Commercial and significant autonomy to shape the marketing strategy. Key Responsibilities Strategy & Leadership Define and execute a regional marketing strategy aligned with commercial targets across the UK and Europe. Own the marketing roadmap: set priorities, allocate budget, and measure ROI across all channels. Build a high performing marketing team - coach, develop, and retain talent. Manage several direct reports (content, digital/web, and campaigns). Serve as the senior marketing voice in commercial leadership discussions. Translate business objectives into marketing plans with clear KPIs. Demand Generation & Paid Acquisition Design and manage multi channel demand generation programs (paid search, paid social, display, retargeting) to drive qualified pipeline for Sales. Own marketing sourced and marketing influenced pipeline targets. Report on funnel metrics from impression to closed won. Continuously test, optimise, and scale campaigns. Manage agency relationships where applicable. Content & Brand Set the content strategy: thought leadership, case studies, whitepapers, blog, video, and social. Position Qargo as the category leader in intelligent transport management. Ensure brand consistency and quality across all touchpoints - website, collateral, advertising, and partner materials. Translate complex product capabilities (AI automation, route optimisation, real time visibility) into compelling narratives for operational and executive audiences in logistics. Website & Digital Own the website as Qargo's primary conversion engine. Drive improvements in traffic, engagement, and lead capture. Manage SEO strategy and organic growth. Oversee marketing technology stack (CRM/marketing automation, analytics, attribution). Market Intelligence Monitor competitive landscape, market trends, and customer insights. Feed intelligence back into product, sales, and leadership. Localise messaging and campaigns for different European markets where relevant Skills & Experience 5+ years of B2B marketing experience, with at least 3 years in a senior or director level role. Proven track record of building and managing demand generation programs that deliver measurable pipeline and revenue impact. Experience managing a marketing team (3+ people) and developing talent. Strong command of paid acquisition, content marketing, SEO, and marketing analytics. Hands on experience with marketing automation and CRM platforms (e.g. HubSpot, Salesforce, Marketo). Excellent written and verbal communication. Able to craft compelling messaging for technical and non technical audiences. Comfort operating in a fast paced, scale up environment with limited legacy process. Preferred Experience in logistics, supply chain, transport, or B2B SaaS serving operational industries. Familiarity with the European logistics market - particularly the UK, Benelux, France, or DACH. Experience marketing AI or automation products. Background working alongside or within a commercial/sales led organisation. Multi market or multi language campaign experience. What We Offer A high impact management role at a company in rapid growth, backed by Sofina and Balderton Capital. Significant autonomy to shape the marketing function and strategy. A collaborative, transparent culture that values ownership and curiosity. Hybrid working from our London office at the WeWork Aviation House, Holborn. Competitive compensation package. The opportunity to define how an emerging category leader goes to market across Europe.
Apr 20, 2026
Full time
About Qargo Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an 'all-in-one system', handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. We're looking for a Regional Marketing Director to join our team in London If you're looking to work in an international company in a role that offers autonomy, ownership and impact, this is the role for you! About the Role Qargo is hiring its first Regional Marketing Director to own and scale the full marketing function across the UK and Europe - excluding events, which sit separately under the Head of Commercial. This is a hands on management role with broad scope. You will be responsible for content strategy, website and digital presence, paid acquisition, brand positioning, and demand generation. You will inherit a capable team and be expected to build on existing foundations while raising the bar on execution, measurement, and strategic impact. The role sits within the Commercial organisation and works closely with Sales, Partnerships, Rev Operations, Customer Success, Enablement and Product. You will have a direct line to the Head of Commercial and significant autonomy to shape the marketing strategy. Key Responsibilities Strategy & Leadership Define and execute a regional marketing strategy aligned with commercial targets across the UK and Europe. Own the marketing roadmap: set priorities, allocate budget, and measure ROI across all channels. Build a high performing marketing team - coach, develop, and retain talent. Manage several direct reports (content, digital/web, and campaigns). Serve as the senior marketing voice in commercial leadership discussions. Translate business objectives into marketing plans with clear KPIs. Demand Generation & Paid Acquisition Design and manage multi channel demand generation programs (paid search, paid social, display, retargeting) to drive qualified pipeline for Sales. Own marketing sourced and marketing influenced pipeline targets. Report on funnel metrics from impression to closed won. Continuously test, optimise, and scale campaigns. Manage agency relationships where applicable. Content & Brand Set the content strategy: thought leadership, case studies, whitepapers, blog, video, and social. Position Qargo as the category leader in intelligent transport management. Ensure brand consistency and quality across all touchpoints - website, collateral, advertising, and partner materials. Translate complex product capabilities (AI automation, route optimisation, real time visibility) into compelling narratives for operational and executive audiences in logistics. Website & Digital Own the website as Qargo's primary conversion engine. Drive improvements in traffic, engagement, and lead capture. Manage SEO strategy and organic growth. Oversee marketing technology stack (CRM/marketing automation, analytics, attribution). Market Intelligence Monitor competitive landscape, market trends, and customer insights. Feed intelligence back into product, sales, and leadership. Localise messaging and campaigns for different European markets where relevant Skills & Experience 5+ years of B2B marketing experience, with at least 3 years in a senior or director level role. Proven track record of building and managing demand generation programs that deliver measurable pipeline and revenue impact. Experience managing a marketing team (3+ people) and developing talent. Strong command of paid acquisition, content marketing, SEO, and marketing analytics. Hands on experience with marketing automation and CRM platforms (e.g. HubSpot, Salesforce, Marketo). Excellent written and verbal communication. Able to craft compelling messaging for technical and non technical audiences. Comfort operating in a fast paced, scale up environment with limited legacy process. Preferred Experience in logistics, supply chain, transport, or B2B SaaS serving operational industries. Familiarity with the European logistics market - particularly the UK, Benelux, France, or DACH. Experience marketing AI or automation products. Background working alongside or within a commercial/sales led organisation. Multi market or multi language campaign experience. What We Offer A high impact management role at a company in rapid growth, backed by Sofina and Balderton Capital. Significant autonomy to shape the marketing function and strategy. A collaborative, transparent culture that values ownership and curiosity. Hybrid working from our London office at the WeWork Aviation House, Holborn. Competitive compensation package. The opportunity to define how an emerging category leader goes to market across Europe.
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Apr 19, 2026
Full time
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Job Title Head of HR Technology & Transformation Job Description Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.We are ambitious. Over 340,000 people already use our platforms.We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. About the Role IG Group is reimagining how HR services are designed, delivered, and enabled by technology, and this role exists to lead that shift. The Head of HR Transformation & Technology is accountable for the end-to-end design, performance, and evolution of IG's central HR services, as well as the platforms and capabilities that enable them. This is a genuine build mandate: the successful candidate will define what good looks like, lead the transformation to get there, and own the outcomes. About the Team This role sits within the People Experience division, reporting into the Director of People Experience. The People Experience function is at the heart of IG's ambition to embed a high-performance culture and deliver an exceptional employee experience at scale, one of IG's three group-wide strategic pillars.The Head of HR Transformation & Technology will directly lead the HR Systems & Data team, with accountability spanning HR technology, platform ownership, and change delivery. Key Responsibilities HR Platform & Technology Strategy Define and maintain a coherent HR architecture covering service scope, user journeys, data models, integration patterns, and employee experience standards. Set the HR technology strategy in support of service outcomes, including platform direction, architectural choices, and integration approach. Remain platform, product, and service agnostic, selecting and evolving solutions based on fitness for purpose rather than tool preference (current platforms include Workday and ServiceNow). Provide clear recommendations on best-in-class versus consolidated platform strategies, informed by cost, risk, and long-term sustainability. Transformation & Change Leadership Lead IG's HR services transformation portfolio, spanning both continuous improvement and step-change initiatives, in partnership with the HR Leadership Team and Heads of HR. Drive prioritisation, sequencing, and decision-making across competing demands, balancing run, change, risk, and capacity. Ensure continuity of live services while driving material change to underlying platforms and processes. Service Performance & Operational Resilience Establish and oversee service management disciplines including SLAs, performance metrics, data quality standards, and operational controls. Enable effective HR service delivery in close partnership with HR Service Owners. Vendor & Commercial Management Own the HR technology vendor ecosystem, including core and niche platform providers, system integrators, AMS providers, and specialist suppliers. Partner with Service Owners, and Procurement to appoint, manage, renegotiate, or exit vendors and contracts, ensuring commercial arrangements deliver value and align with IG's strategic direction. Governance, Risk & Decision Enablement Identify structural gaps, risks, and dependencies across HR services and platforms, providing clear, evidence-based recommendations to senior stakeholders. Establish pragmatic governance frameworks that enable pace without compromising control. Role Requirements Proven leadership experience designing and rebuilding service models and target operating models for people-centric services at scale. A strong track record of platform-enabled transformation, spanning strategy, delivery, and live operations in complex, regulated environments. Experience managing complex vendor ecosystems and large commercial relationships, including vendor selection, negotiation, and performance management. Demonstrated ability to operate credibly with executive stakeholders, influencing difficult trade-offs and driving clarity where ambiguity exists. Proven ability to lead and develop high-performing teams through significant change. Comfort working in ambiguous, evolving environments where structure must be created rather than inherited. Desirable Experience working in a fintech, financial services, or similarly regulated industry. Familiarity with Workday and/or ServiceNow in an enterprise HR context. Exposure to matrix-structured, globally distributed HR operating models. Experience standing up or significantly evolving an HR change or programme management capability.How we workWe try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedbackWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. Competitive salary Flexible Benefits Package on top of your salary (12%) Private medical cover for you and your family Life insurance Contribution to gym memberships 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total The option to buy or sell holiday days. Unlimited access to the LinkedIn Learning Platform A comprehensive global and local onboarding process Employee-led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events & projects that foster an open, diverse and inclusive culture Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents Option to participate and create ESG initiatives based on IG Brighter Future FundLearn more about the Perks !Join us for this exciting journey.Apply now! Number of openings 1
Apr 19, 2026
Full time
Job Title Head of HR Technology & Transformation Job Description Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.We are ambitious. Over 340,000 people already use our platforms.We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. About the Role IG Group is reimagining how HR services are designed, delivered, and enabled by technology, and this role exists to lead that shift. The Head of HR Transformation & Technology is accountable for the end-to-end design, performance, and evolution of IG's central HR services, as well as the platforms and capabilities that enable them. This is a genuine build mandate: the successful candidate will define what good looks like, lead the transformation to get there, and own the outcomes. About the Team This role sits within the People Experience division, reporting into the Director of People Experience. The People Experience function is at the heart of IG's ambition to embed a high-performance culture and deliver an exceptional employee experience at scale, one of IG's three group-wide strategic pillars.The Head of HR Transformation & Technology will directly lead the HR Systems & Data team, with accountability spanning HR technology, platform ownership, and change delivery. Key Responsibilities HR Platform & Technology Strategy Define and maintain a coherent HR architecture covering service scope, user journeys, data models, integration patterns, and employee experience standards. Set the HR technology strategy in support of service outcomes, including platform direction, architectural choices, and integration approach. Remain platform, product, and service agnostic, selecting and evolving solutions based on fitness for purpose rather than tool preference (current platforms include Workday and ServiceNow). Provide clear recommendations on best-in-class versus consolidated platform strategies, informed by cost, risk, and long-term sustainability. Transformation & Change Leadership Lead IG's HR services transformation portfolio, spanning both continuous improvement and step-change initiatives, in partnership with the HR Leadership Team and Heads of HR. Drive prioritisation, sequencing, and decision-making across competing demands, balancing run, change, risk, and capacity. Ensure continuity of live services while driving material change to underlying platforms and processes. Service Performance & Operational Resilience Establish and oversee service management disciplines including SLAs, performance metrics, data quality standards, and operational controls. Enable effective HR service delivery in close partnership with HR Service Owners. Vendor & Commercial Management Own the HR technology vendor ecosystem, including core and niche platform providers, system integrators, AMS providers, and specialist suppliers. Partner with Service Owners, and Procurement to appoint, manage, renegotiate, or exit vendors and contracts, ensuring commercial arrangements deliver value and align with IG's strategic direction. Governance, Risk & Decision Enablement Identify structural gaps, risks, and dependencies across HR services and platforms, providing clear, evidence-based recommendations to senior stakeholders. Establish pragmatic governance frameworks that enable pace without compromising control. Role Requirements Proven leadership experience designing and rebuilding service models and target operating models for people-centric services at scale. A strong track record of platform-enabled transformation, spanning strategy, delivery, and live operations in complex, regulated environments. Experience managing complex vendor ecosystems and large commercial relationships, including vendor selection, negotiation, and performance management. Demonstrated ability to operate credibly with executive stakeholders, influencing difficult trade-offs and driving clarity where ambiguity exists. Proven ability to lead and develop high-performing teams through significant change. Comfort working in ambiguous, evolving environments where structure must be created rather than inherited. Desirable Experience working in a fintech, financial services, or similarly regulated industry. Familiarity with Workday and/or ServiceNow in an enterprise HR context. Exposure to matrix-structured, globally distributed HR operating models. Experience standing up or significantly evolving an HR change or programme management capability.How we workWe try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedbackWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. Competitive salary Flexible Benefits Package on top of your salary (12%) Private medical cover for you and your family Life insurance Contribution to gym memberships 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total The option to buy or sell holiday days. Unlimited access to the LinkedIn Learning Platform A comprehensive global and local onboarding process Employee-led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events & projects that foster an open, diverse and inclusive culture Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents Option to participate and create ESG initiatives based on IG Brighter Future FundLearn more about the Perks !Join us for this exciting journey.Apply now! Number of openings 1
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role Our Medical Science Liaisons (MSLs) are field-based medical affairs professionals covering various countries or regions across Europe. The role requires scientifically trained individuals with strong clinical/scientific backgrounds and excellent communication skills. The Senior MSL will conduct dynamic medical/scientific exchange with members of the healthcare/scientific community to generate insight and foster collaborations related to both approved and investigational assets within Genmab's Oncology portfolio. The current role is for an MSL / Sr MSL based in the UK. National & international travel required 60% of working time. This is an exciting opportunity to be part of the passionate, high-profile, high-impact Medical Affairs (MA) team, and work in a dynamic and collaborative setting. Responsibilities Scientific Expertise: Act as a local expert for Genmab's areas of interest, maintaining up-to-date knowledge of our products, relevant current & evolving clinical landscapes, and the competitive environment. Medical / Scientific Exchange: Establish and maintain enduring relationships with members of the healthcare/scientific communities who are experts in Genmab's areas of interest. Provide appropriate clinical and scientific information on Genmab products in a fair and balanced manner to healthcare professionals (HCPs) in response to unsolicited requests. Deliver non-promotional scientific exchange on disease area and clinical data to inform appropriate use of medicines across the product lifecycle. Gather insight on emerging data and evolving clinical practice to inform clinical development and commercialisation strategies. Professionally represent Genmab at selected medical/scientific conferences. Offer local expertise to inform engagement of health technology agencies/other payers regarding the value of Genmab products. Engage HCPs to advance advisory boards, investigator meetings, & medical education events. Clinical Trials & Research: Collaborate with clinical development and clinical operations teams to support company-sponsored studies, including site identification, feasibility, setup, and recruitment. Engage with investigators to advance understanding of company assets and pipeline data. Reactively facilitate investigator-sponsored trial proposals, coordinating submission for internal review. Territory Management: Align and execute a local territory plan in accordance with UK, European & global MA objectives. Inform local publication planning. Training & Education: Support training of Genmab colleagues, enhancing their knowledge and understanding of clinical data and our medicines as required. Cross-Functional Collaboration: Proactively establish effective working relationships with internal cross-functional teams (including medical, development operations, market access, and commercial) and external partners. Requirements Advanced Scientific or Medical Degree (Pharm D, PhD, MD) or relevant clinical/professional background required. Minimum 3 years of MSL/Medical Affairs experience required in Oncology, preferably in Head and Neck oncology; experience of clinical trial conduct and launch experience are advantages. Proven ability to work independently and as a team player in collaboration with numerous internal cross-functional colleagues. Strong understanding of ABPI Codes of Practice and other relevant compliance regulations applicable to interactions with members of the healthcare/scientific community. Excellent interpersonal communication and presentation skills, strong personal integrity, teamwork abilities, and patient-centric focus are essential. Flexible, with a positive attitude, strong ability to multi-task, prioritise effectively and communicate at all levels within the company. Fluency in English required. Demonstrated technical acumen including MS Office skills, ability to adopt and leverage multiple business applications About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice () . Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the contract.
Apr 19, 2026
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role Our Medical Science Liaisons (MSLs) are field-based medical affairs professionals covering various countries or regions across Europe. The role requires scientifically trained individuals with strong clinical/scientific backgrounds and excellent communication skills. The Senior MSL will conduct dynamic medical/scientific exchange with members of the healthcare/scientific community to generate insight and foster collaborations related to both approved and investigational assets within Genmab's Oncology portfolio. The current role is for an MSL / Sr MSL based in the UK. National & international travel required 60% of working time. This is an exciting opportunity to be part of the passionate, high-profile, high-impact Medical Affairs (MA) team, and work in a dynamic and collaborative setting. Responsibilities Scientific Expertise: Act as a local expert for Genmab's areas of interest, maintaining up-to-date knowledge of our products, relevant current & evolving clinical landscapes, and the competitive environment. Medical / Scientific Exchange: Establish and maintain enduring relationships with members of the healthcare/scientific communities who are experts in Genmab's areas of interest. Provide appropriate clinical and scientific information on Genmab products in a fair and balanced manner to healthcare professionals (HCPs) in response to unsolicited requests. Deliver non-promotional scientific exchange on disease area and clinical data to inform appropriate use of medicines across the product lifecycle. Gather insight on emerging data and evolving clinical practice to inform clinical development and commercialisation strategies. Professionally represent Genmab at selected medical/scientific conferences. Offer local expertise to inform engagement of health technology agencies/other payers regarding the value of Genmab products. Engage HCPs to advance advisory boards, investigator meetings, & medical education events. Clinical Trials & Research: Collaborate with clinical development and clinical operations teams to support company-sponsored studies, including site identification, feasibility, setup, and recruitment. Engage with investigators to advance understanding of company assets and pipeline data. Reactively facilitate investigator-sponsored trial proposals, coordinating submission for internal review. Territory Management: Align and execute a local territory plan in accordance with UK, European & global MA objectives. Inform local publication planning. Training & Education: Support training of Genmab colleagues, enhancing their knowledge and understanding of clinical data and our medicines as required. Cross-Functional Collaboration: Proactively establish effective working relationships with internal cross-functional teams (including medical, development operations, market access, and commercial) and external partners. Requirements Advanced Scientific or Medical Degree (Pharm D, PhD, MD) or relevant clinical/professional background required. Minimum 3 years of MSL/Medical Affairs experience required in Oncology, preferably in Head and Neck oncology; experience of clinical trial conduct and launch experience are advantages. Proven ability to work independently and as a team player in collaboration with numerous internal cross-functional colleagues. Strong understanding of ABPI Codes of Practice and other relevant compliance regulations applicable to interactions with members of the healthcare/scientific community. Excellent interpersonal communication and presentation skills, strong personal integrity, teamwork abilities, and patient-centric focus are essential. Flexible, with a positive attitude, strong ability to multi-task, prioritise effectively and communicate at all levels within the company. Fluency in English required. Demonstrated technical acumen including MS Office skills, ability to adopt and leverage multiple business applications About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice () . Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the contract.
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 19, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Site Reliability Engineering Manager About the Role This is a critical leadership role for an experienced manager with a proven track record in developing technical staff, driving service excellence, and implementing significant reliability improvements within complex, large-scale, highly regulated systems. The successful candidate will be a hands-on leader, deeply invested in applying engineering principles to operations and software development problems, committed to motivating their team to design and deliver Java based service improvements at scale through their systems. What you'll do You'll lead a cross-functional group of software engineers focussed on the effective management and optimisation of applications, maintaining and improving reliability for our customers, whilst ensuring sustainability for the engineers themselves through automation and innovation. Coach and nurture your engineers on how to achieve their technical, business and personal goals. Collaborate with Senior Software Engineering managers to deliver improvements in support of the technical roadmap and customer satisfaction. Ensure platforms are performant, reliable, scalable and secure. Enhance the engineering and agile delivery processes with the team. What we're looking for You'll have experience in leading and supporting an engineering team to achieve operational excellence in support of technical and business objectives. You'll have excellent knowledge of building and managing critical applications. You're able to motivate and organise a team to manage the mandatory aspects of running applications in a highly regulated environment, whilst providing encouragement and support to improve technical and non-technical processes to make those aspects as lightweight and effective as possible. You're passionate about developing great engineering talent. You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste. What you'll get to learn (previous experience would be advantageous) Working with the cloud/AWS and the opportunities that it brings. Solving real world problems and being comfortable working in a complex regulated environment. Previous experience: An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Apr 19, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a Compliance Counsel to join the Transactions, Sustainability & Reporting Compliance Department within Global Corporate Compliance Business of the Aramco Law Organization. The Transactions, Sustainability & Reporting Compliance Department provides ground-floor guidance and knowledge on international trade matters, along with a broad spectrum of compliance matters that confront a multinational energy company and its global subsidiaries and joint ventures. The Compliance Counsel will support compliance objectives as well as providing legal advice, oversight, and governance on a wide range of complex legal and business issues related to international trade. Key areas include export controls, economic sanctions, trade remedies (e.g., antidumping, anti-subsidy) and WTO considerations, CFIUS and global foreign direct investment (FDI), antiboycott, and customs laws and regulations. Key Responsibilities As a successful candidate you will be required to perform the following: Provide international trade legal advice relevant to the jurisdiction and specific to the business needs and operations. Develop business procedures and provide legal advice and operational direction for compliance with export controls, economic sanctions, CFIUS and global foreign direct investment (FDI) regimes, antiboycott and customs, WTO obligations, and to mitigate trade remedies (e.g., antidumping, anti-subsidy) risks. Support internal stakeholders in the development of robust internal export control programs. Identify international trade risks, design and implement risk management controls. Develop and deliver international trade training on any of the key areas, to employees and management. Conduct and review regulatory compliance due diligence for new business opportunities, acquisitions, and financings. Counsel and actively participate in compliance related technology development projects. Manage outside counsel, projects and integrated project teams. Oversee Saudi Aramco's compliance program obligations, including meeting all commitments of governmental trade obligations, and interaction with governmental agencies as necessary. Monitor legal and regulatory requirements and developments to ensure current and accurate compliance policies and procedures. Support Saudi Aramco's extensive global operations - including its numerous subsidiaries and joint ventures - with expert compliance counseling and advice. Work with the Practice Area Lead of Int'l Trade Compliance, and the team as a whole, to address compliance concerns raised by business lines, affiliates, and management. Qualifications A Bachelor of Law degree as minimum. Master or Juris degree preferred. Current admission to general practice before the highest court of the state or country of which you are a citizen or resident. A minimum of 10 years experience gained in a sophisticated law firm or corporation, with a clear focus on International trade topics. Direct experience providing legal advice on international economic sanctions. Direct experience with U.S. and EU/UK export licensing requirements and global trade controls operations. Experience using Refinitiv World Check, Dow Jones Riskcenter, or other Restricted Party List (RPL) tools to identify and interpret relevant results and provide sanctions advice. Pragmatic, business-oriented, approach to challenges and competing priorities and deadlines. Demonstrated ability to engage business line leaders to drive implementation of new procedures and legal requirements in a timely manner. Work Location and Work Schedule Work Location: Within Saudi Arabia - To be specified in Job offer Work Schedule: Full Time - To be specified in Job offer Job Posting Duration Job posting end date: 12/31/2026 Working environment Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development. We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.
Apr 19, 2026
Full time
Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a Compliance Counsel to join the Transactions, Sustainability & Reporting Compliance Department within Global Corporate Compliance Business of the Aramco Law Organization. The Transactions, Sustainability & Reporting Compliance Department provides ground-floor guidance and knowledge on international trade matters, along with a broad spectrum of compliance matters that confront a multinational energy company and its global subsidiaries and joint ventures. The Compliance Counsel will support compliance objectives as well as providing legal advice, oversight, and governance on a wide range of complex legal and business issues related to international trade. Key areas include export controls, economic sanctions, trade remedies (e.g., antidumping, anti-subsidy) and WTO considerations, CFIUS and global foreign direct investment (FDI), antiboycott, and customs laws and regulations. Key Responsibilities As a successful candidate you will be required to perform the following: Provide international trade legal advice relevant to the jurisdiction and specific to the business needs and operations. Develop business procedures and provide legal advice and operational direction for compliance with export controls, economic sanctions, CFIUS and global foreign direct investment (FDI) regimes, antiboycott and customs, WTO obligations, and to mitigate trade remedies (e.g., antidumping, anti-subsidy) risks. Support internal stakeholders in the development of robust internal export control programs. Identify international trade risks, design and implement risk management controls. Develop and deliver international trade training on any of the key areas, to employees and management. Conduct and review regulatory compliance due diligence for new business opportunities, acquisitions, and financings. Counsel and actively participate in compliance related technology development projects. Manage outside counsel, projects and integrated project teams. Oversee Saudi Aramco's compliance program obligations, including meeting all commitments of governmental trade obligations, and interaction with governmental agencies as necessary. Monitor legal and regulatory requirements and developments to ensure current and accurate compliance policies and procedures. Support Saudi Aramco's extensive global operations - including its numerous subsidiaries and joint ventures - with expert compliance counseling and advice. Work with the Practice Area Lead of Int'l Trade Compliance, and the team as a whole, to address compliance concerns raised by business lines, affiliates, and management. Qualifications A Bachelor of Law degree as minimum. Master or Juris degree preferred. Current admission to general practice before the highest court of the state or country of which you are a citizen or resident. A minimum of 10 years experience gained in a sophisticated law firm or corporation, with a clear focus on International trade topics. Direct experience providing legal advice on international economic sanctions. Direct experience with U.S. and EU/UK export licensing requirements and global trade controls operations. Experience using Refinitiv World Check, Dow Jones Riskcenter, or other Restricted Party List (RPL) tools to identify and interpret relevant results and provide sanctions advice. Pragmatic, business-oriented, approach to challenges and competing priorities and deadlines. Demonstrated ability to engage business line leaders to drive implementation of new procedures and legal requirements in a timely manner. Work Location and Work Schedule Work Location: Within Saudi Arabia - To be specified in Job offer Work Schedule: Full Time - To be specified in Job offer Job Posting Duration Job posting end date: 12/31/2026 Working environment Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development. We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.
Head of Technology Operations (Tech Ops) Remote, UK based (occasional travel) 70,000 - 80,000 + Private Medical + Share Scheme + Other Benefits Are you a senior technology leader looking to build and lead a Technology Operations function from the ground up, shaping how a fast-growing, award-winning business enables its people through well-governed, scalable internal technology? This is a rare opportunity to define and own Technology Operations in a high-growth, remote-first environment. The role goes beyond traditional IT support and service delivery, focusing on business-level ownership of workplace technology, SaaS governance, workflow enablement, and automation. You will act as the primary interface between the business and its internal technology platforms, working closely with senior stakeholders to ensure selected tools are well adopted, effectively governed, and delivering meaningful business impact. With responsibility for strategy, service performance, and governance, this role offers strong autonomy, leadership visibility, and the opportunity to influence how technology supports and scales a successful, growing organisation. The Role: Own and execute the Technology Operations strategy aligned to company growth Lead business-level SaaS lifecycle governance including onboarding, adoption, renewal, and rationalisation Act as the senior escalation point and represent Tech Ops at leadership level Drive workflow design, automation, and process improvement initiatives Based remotely within the UK with occasional travel to company meetings and events The Person: Proven experience leading Technology Operations, Digital Workplace, or Business Technology functions in a growing tech firm. Strong understanding of Microsoft 365 governance and access management Experience managing software provider portfolios, vendors, and licence optimisation Knowledge of ISO 27001, ISO 9001, and ideally ISO 42001 Confident senior stakeholder manager with a commercially aware mindset Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 19, 2026
Full time
Head of Technology Operations (Tech Ops) Remote, UK based (occasional travel) 70,000 - 80,000 + Private Medical + Share Scheme + Other Benefits Are you a senior technology leader looking to build and lead a Technology Operations function from the ground up, shaping how a fast-growing, award-winning business enables its people through well-governed, scalable internal technology? This is a rare opportunity to define and own Technology Operations in a high-growth, remote-first environment. The role goes beyond traditional IT support and service delivery, focusing on business-level ownership of workplace technology, SaaS governance, workflow enablement, and automation. You will act as the primary interface between the business and its internal technology platforms, working closely with senior stakeholders to ensure selected tools are well adopted, effectively governed, and delivering meaningful business impact. With responsibility for strategy, service performance, and governance, this role offers strong autonomy, leadership visibility, and the opportunity to influence how technology supports and scales a successful, growing organisation. The Role: Own and execute the Technology Operations strategy aligned to company growth Lead business-level SaaS lifecycle governance including onboarding, adoption, renewal, and rationalisation Act as the senior escalation point and represent Tech Ops at leadership level Drive workflow design, automation, and process improvement initiatives Based remotely within the UK with occasional travel to company meetings and events The Person: Proven experience leading Technology Operations, Digital Workplace, or Business Technology functions in a growing tech firm. Strong understanding of Microsoft 365 governance and access management Experience managing software provider portfolios, vendors, and licence optimisation Knowledge of ISO 27001, ISO 9001, and ideally ISO 42001 Confident senior stakeholder manager with a commercially aware mindset Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Our Mission Our passion for improving patients' lives motivates us to apply our skills, experience and knowledge to advance medicine. We achieve this through flexible, innovative, high quality solutions for our clients, delivered with integrity. The Role We are seeking a Medical Director to join our Clinical Development team, providing senior medical oversight for complex clinical studies conducted by Simbec Orion. You will be responsible for ensuring scientific integrity, patient safety, and regulatory compliance throughout the study lifecycle, while acting as Medical Monitor for assigned trials and delivering expert clinical interpretation and safety leadership. You will work cross functionally with teams including Clinical Operations, Project Management, Pharmacovigilance, Biometrics, Regulatory, Technical Writing, and Business Development to support high quality study delivery and consistent medical standards across the organisation. In addition, you will contribute strategic medical expertise to proposals, feasibility assessments, and study design, and represent the medical function in client discussions and bid defence meetings, clearly articulating clinical strategy and safety oversight to support successful business development outcomes. Key Accountabilities Act as Medical Monitor for assigned clinical trials, providing independent medical oversight throughout the study lifecycle. Serve as the primary escalation point for internal and external stakeholders for all medical and safety issues within assigned studies. Ensure clinical trials are conducted in compliance with applicable regulations, guidelines, and ethical standards. Collaborate cross functionally to support successful study delivery and maintain high levels of client satisfaction. Oversee the preparation and review of medical and patient narratives and safety update reports to ensure accuracy, quality, and regulatory compliance. Ensure departmental SOPs are reviewed regularly and updated in line with current regulations, guidelines, and industry best practice. Contribute to all stages of clinical trial development, including feasibility assessment, protocol and case report form design, investigational site selection, medical monitoring plan development, ongoing medical oversight, adverse event and serious adverse event management, and participation in study related meetings. Support business development activities, including proposals, feasibility assessments, site engagement, and bid defence meetings. Provide therapeutic area expertise across the organisation, including delivery of internal training and review of study protocols and bid proposals. Lead the resolution of departmental CAPAs and escalations, and cascade relevant audit findings to study teams to ensure appropriate corrective and preventive action. Ensure timely and comprehensive responses to audit findings and regulatory queries relating to medical and safety matters. Maintain up to date knowledge of developments in therapeutic areas, regulatory requirements, and medical practice relevant to company projects. Develop and maintain relationships with Key Opinion Leaders and investigators to support study design, patient safety assessment, and business development activities. Support the Pharmacovigilance function through medical review of ICs, CIOMS narratives, and periodic safety reports, identifying and communicating emerging safety trends to project teams and clients. Provide effective line management to assigned team members, including performance management, objective setting, resource planning, professional development, and ensuring delivery of high quality work aligned with regulatory, organisational, and study requirements. Skills Required ESSENTIAL Medical degree with specialisation in Oncology (or equivalent clinical experience in oncology) Substantial experience as a Medical Monitor within a clinical research environment, with a focus on oncology studies and patient safety oversight Extensive experience in clinical trial medical oversight within oncology, including adverse event and serious adverse event management, safety signal evaluation, and regulatory compliance Experience supporting regulatory inspections and audits, including CAPA development and management Demonstrable involvement in business development activities, including feasibility assessments, protocol input, proposal development, and bid defence participation within oncology trials Strong commercial awareness, including understanding of clinical trial budgeting and financial drivers within a CRO environment Strong written and verbal communication skills, with the ability to translate complex oncology data into clear insights for clients and cross functional teams Proficiency in electronic data capture systems, safety databases, and Microsoft Office applications DESIRABLE GMC registered with a licence to practise (or equivalent international registration) with oncology specialism Pharmacovigilance experience within oncology, including medical review of ICs and periodic safety reports Experience working within a CRO, biotechnology, or pharmaceutical environment with a focus on oncology drug development Previous experience leading a medical and/or safety function, including direct line management responsibility About Us Simbec Orion is a responsive and agile full service CRO, delivering studies from first in man through to Phase III. Our experts leverage wide therapeutic experience and specialist expertise to execute a comprehensive portfolio of trials. We are perfectly structured to provide full service clinical development solutions for small and mid size drug developers, headed up by a centralised leadership team. With a focus on tailormade and scalable solutions, we adapt our delivery style, communications and operations to suit the demands of the project, helping clients achieve their clinical and commercial objectives. Because our goal is the same as theirs; to improve patients' lives.
Apr 19, 2026
Full time
Our Mission Our passion for improving patients' lives motivates us to apply our skills, experience and knowledge to advance medicine. We achieve this through flexible, innovative, high quality solutions for our clients, delivered with integrity. The Role We are seeking a Medical Director to join our Clinical Development team, providing senior medical oversight for complex clinical studies conducted by Simbec Orion. You will be responsible for ensuring scientific integrity, patient safety, and regulatory compliance throughout the study lifecycle, while acting as Medical Monitor for assigned trials and delivering expert clinical interpretation and safety leadership. You will work cross functionally with teams including Clinical Operations, Project Management, Pharmacovigilance, Biometrics, Regulatory, Technical Writing, and Business Development to support high quality study delivery and consistent medical standards across the organisation. In addition, you will contribute strategic medical expertise to proposals, feasibility assessments, and study design, and represent the medical function in client discussions and bid defence meetings, clearly articulating clinical strategy and safety oversight to support successful business development outcomes. Key Accountabilities Act as Medical Monitor for assigned clinical trials, providing independent medical oversight throughout the study lifecycle. Serve as the primary escalation point for internal and external stakeholders for all medical and safety issues within assigned studies. Ensure clinical trials are conducted in compliance with applicable regulations, guidelines, and ethical standards. Collaborate cross functionally to support successful study delivery and maintain high levels of client satisfaction. Oversee the preparation and review of medical and patient narratives and safety update reports to ensure accuracy, quality, and regulatory compliance. Ensure departmental SOPs are reviewed regularly and updated in line with current regulations, guidelines, and industry best practice. Contribute to all stages of clinical trial development, including feasibility assessment, protocol and case report form design, investigational site selection, medical monitoring plan development, ongoing medical oversight, adverse event and serious adverse event management, and participation in study related meetings. Support business development activities, including proposals, feasibility assessments, site engagement, and bid defence meetings. Provide therapeutic area expertise across the organisation, including delivery of internal training and review of study protocols and bid proposals. Lead the resolution of departmental CAPAs and escalations, and cascade relevant audit findings to study teams to ensure appropriate corrective and preventive action. Ensure timely and comprehensive responses to audit findings and regulatory queries relating to medical and safety matters. Maintain up to date knowledge of developments in therapeutic areas, regulatory requirements, and medical practice relevant to company projects. Develop and maintain relationships with Key Opinion Leaders and investigators to support study design, patient safety assessment, and business development activities. Support the Pharmacovigilance function through medical review of ICs, CIOMS narratives, and periodic safety reports, identifying and communicating emerging safety trends to project teams and clients. Provide effective line management to assigned team members, including performance management, objective setting, resource planning, professional development, and ensuring delivery of high quality work aligned with regulatory, organisational, and study requirements. Skills Required ESSENTIAL Medical degree with specialisation in Oncology (or equivalent clinical experience in oncology) Substantial experience as a Medical Monitor within a clinical research environment, with a focus on oncology studies and patient safety oversight Extensive experience in clinical trial medical oversight within oncology, including adverse event and serious adverse event management, safety signal evaluation, and regulatory compliance Experience supporting regulatory inspections and audits, including CAPA development and management Demonstrable involvement in business development activities, including feasibility assessments, protocol input, proposal development, and bid defence participation within oncology trials Strong commercial awareness, including understanding of clinical trial budgeting and financial drivers within a CRO environment Strong written and verbal communication skills, with the ability to translate complex oncology data into clear insights for clients and cross functional teams Proficiency in electronic data capture systems, safety databases, and Microsoft Office applications DESIRABLE GMC registered with a licence to practise (or equivalent international registration) with oncology specialism Pharmacovigilance experience within oncology, including medical review of ICs and periodic safety reports Experience working within a CRO, biotechnology, or pharmaceutical environment with a focus on oncology drug development Previous experience leading a medical and/or safety function, including direct line management responsibility About Us Simbec Orion is a responsive and agile full service CRO, delivering studies from first in man through to Phase III. Our experts leverage wide therapeutic experience and specialist expertise to execute a comprehensive portfolio of trials. We are perfectly structured to provide full service clinical development solutions for small and mid size drug developers, headed up by a centralised leadership team. With a focus on tailormade and scalable solutions, we adapt our delivery style, communications and operations to suit the demands of the project, helping clients achieve their clinical and commercial objectives. Because our goal is the same as theirs; to improve patients' lives.
Overview Teads is seeking a strategic, analytically minded and hands-on Compensation & Benefits Director to join our People & Culture team in London. This role will lead the design, execution and evolution of Teads' global compensation and benefits programs, ensuring they remain competitive, scalable and aligned with our business strategy. Reporting to the VP, Total Rewards, Talent & Operations, this role will partner closely with senior leaders across the company - including executive leadership - to support key compensation initiatives such as annual planning cycles, executive compensation, and board-level reporting. The role also manages and develops an Operations & Rewards Analyst, helping build strong analytical foundations and scalable processes for the future. This is a highly visible role requiring strong analytical thinking, business partnership and communication skills. The successful candidate will be comfortable operating in a fast-paced, global and evolving environment, while balancing strategic thinking with operational excellence. What will you do? Lead the design, implementation and governance of global compensation programs, including base salary structures, bonus frameworks and incentive plans. Manage the annual compensation cycle (merit, promotions, bonus planning) in partnership with Finance and executive leadership. Conduct market benchmarking and compensation analysis using tools such as Mercer, Radford, and Zviran to ensure competitiveness and internal equity. Develop compensation frameworks that support organizational growth, retention, and talent attraction, including the selection of performance metrics, calibration of payout curves, and equity mix (e.g., PSUs, RSUs, Options). Provide data-driven recommendations to senior leadership on compensation strategy and pay positioning. Maintain governance and documentation around compensation philosophy, pay ranges and decision-making frameworks. Executive Compensation & Equity Manage executive compensation processes including salary, bonus, and long-term incentive planning, including annual validation of the Executive Peer Group to ensure competitive benchmarking against industry and size-relevant cohorts. Support equity program administration and analysis, including grant planning and equity utilization. Deep knowledge of equity award valuation, vesting schedules, and the legal/tax implications of executive employment agreements and severance/change-in-control provisions. Conduct sophisticated financial modeling to forecast equity dilution and burn rates. Prepare compensation analysis and materials for Executive Compensation Committee and Board presentations. Partner closely with Finance and Legal on executive compensation governance and compliance. Benefits Strategy Oversee global benefits strategy and program design, ensuring offerings are competitive, compliant and aligned with employee needs. Evaluate and optimize benefits programs through data analysis, employee feedback and market benchmarking. Manage broker and vendor relationships, ensuring effective service delivery and cost management. Stakeholder Partnership Act as a trusted advisor to senior leadership, including executives and business leaders, on compensation and rewards strategy. Collaborate closely with People & Culture, Finance and Legal teams to ensure alignment across key processes. Translate complex data and analysis into clear insights and recommendations for senior stakeholders. Analytics & Insights Build and maintain robust compensation analytics, dashboards and reporting frameworks. Use data to identify trends, risks and opportunities related to pay equity, market competitiveness and retention. Drive continuous improvement in total rewards processes, tools and reporting. Team Leadership & Operations Manage and mentor an Operations & Rewards Analyst, supporting their development and capability building. Establish scalable processes, workflows and controls to support a growing global organization. Ensure data accuracy, governance and confidentiality across compensation and rewards systems. What will you bring to the team? Your skills and experiences: 8-12+ years of progressive experience in compensation, total rewards and HR analytics roles. Strong experience designing and managing compensation programs within technology, ad-tech or high-growth companies preferred. Experience supporting executive compensation and board-level reporting. Advanced analytical skills with the ability to translate complex data into clear insights. Experience using compensation benchmarking tools such as Mercer, Radford or similar market data platforms. Strong stakeholder management skills with experience influencing senior leadership. Ability to communicate complex concepts clearly through written materials and presentations. Experience working in fast-paced, evolving and international environments. Proven ability to balance strategic thinking with operational execution. Strategic and analytical thinker Executive presence and communication Detail-oriented with strong governance mindset Process improvement and scalability focus Collaborative, proactive and ownership-driven High integrity and discretion with confidential information You connect with our values: Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center. Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear. Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters. Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people. What else to include? This refined description focuses on core responsibilities, qualifications and company context, while removing boilerplate form fields and non-essential materials. It preserves the essential EEO statement.
Apr 19, 2026
Full time
Overview Teads is seeking a strategic, analytically minded and hands-on Compensation & Benefits Director to join our People & Culture team in London. This role will lead the design, execution and evolution of Teads' global compensation and benefits programs, ensuring they remain competitive, scalable and aligned with our business strategy. Reporting to the VP, Total Rewards, Talent & Operations, this role will partner closely with senior leaders across the company - including executive leadership - to support key compensation initiatives such as annual planning cycles, executive compensation, and board-level reporting. The role also manages and develops an Operations & Rewards Analyst, helping build strong analytical foundations and scalable processes for the future. This is a highly visible role requiring strong analytical thinking, business partnership and communication skills. The successful candidate will be comfortable operating in a fast-paced, global and evolving environment, while balancing strategic thinking with operational excellence. What will you do? Lead the design, implementation and governance of global compensation programs, including base salary structures, bonus frameworks and incentive plans. Manage the annual compensation cycle (merit, promotions, bonus planning) in partnership with Finance and executive leadership. Conduct market benchmarking and compensation analysis using tools such as Mercer, Radford, and Zviran to ensure competitiveness and internal equity. Develop compensation frameworks that support organizational growth, retention, and talent attraction, including the selection of performance metrics, calibration of payout curves, and equity mix (e.g., PSUs, RSUs, Options). Provide data-driven recommendations to senior leadership on compensation strategy and pay positioning. Maintain governance and documentation around compensation philosophy, pay ranges and decision-making frameworks. Executive Compensation & Equity Manage executive compensation processes including salary, bonus, and long-term incentive planning, including annual validation of the Executive Peer Group to ensure competitive benchmarking against industry and size-relevant cohorts. Support equity program administration and analysis, including grant planning and equity utilization. Deep knowledge of equity award valuation, vesting schedules, and the legal/tax implications of executive employment agreements and severance/change-in-control provisions. Conduct sophisticated financial modeling to forecast equity dilution and burn rates. Prepare compensation analysis and materials for Executive Compensation Committee and Board presentations. Partner closely with Finance and Legal on executive compensation governance and compliance. Benefits Strategy Oversee global benefits strategy and program design, ensuring offerings are competitive, compliant and aligned with employee needs. Evaluate and optimize benefits programs through data analysis, employee feedback and market benchmarking. Manage broker and vendor relationships, ensuring effective service delivery and cost management. Stakeholder Partnership Act as a trusted advisor to senior leadership, including executives and business leaders, on compensation and rewards strategy. Collaborate closely with People & Culture, Finance and Legal teams to ensure alignment across key processes. Translate complex data and analysis into clear insights and recommendations for senior stakeholders. Analytics & Insights Build and maintain robust compensation analytics, dashboards and reporting frameworks. Use data to identify trends, risks and opportunities related to pay equity, market competitiveness and retention. Drive continuous improvement in total rewards processes, tools and reporting. Team Leadership & Operations Manage and mentor an Operations & Rewards Analyst, supporting their development and capability building. Establish scalable processes, workflows and controls to support a growing global organization. Ensure data accuracy, governance and confidentiality across compensation and rewards systems. What will you bring to the team? Your skills and experiences: 8-12+ years of progressive experience in compensation, total rewards and HR analytics roles. Strong experience designing and managing compensation programs within technology, ad-tech or high-growth companies preferred. Experience supporting executive compensation and board-level reporting. Advanced analytical skills with the ability to translate complex data into clear insights. Experience using compensation benchmarking tools such as Mercer, Radford or similar market data platforms. Strong stakeholder management skills with experience influencing senior leadership. Ability to communicate complex concepts clearly through written materials and presentations. Experience working in fast-paced, evolving and international environments. Proven ability to balance strategic thinking with operational execution. Strategic and analytical thinker Executive presence and communication Detail-oriented with strong governance mindset Process improvement and scalability focus Collaborative, proactive and ownership-driven High integrity and discretion with confidential information You connect with our values: Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center. Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear. Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters. Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people. What else to include? This refined description focuses on core responsibilities, qualifications and company context, while removing boilerplate form fields and non-essential materials. It preserves the essential EEO statement.
South & EE Team Regulatory Affairs Lead page is loaded South & EE Team Regulatory Affairs Leadlocations: London York Roadtime type: Full timeposted on: Posted Todayjob requisition id: R199649, United Kingdom Job Family Group: Corporate Relations Worker Type: Regular Posting Start Date: April 16, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: If you are a regulatory expert, a leader in your field with a passion for energy markets and a commercial mindset this could be your chance to make a difference in the energy industry. You will play a key role in growing the Shell businesses by shaping the South and East Europe regulatory framework for gas, biomethane and power and advising business developers and traders on commercial positions. Where you fit in The EU regulatory framework for is rapidly evolving. Understanding the complex regulatory environment and translating regulations into winning and defensive commercial structures, influencing the shaping up of new policies and regulations affecting the gases and power value chains in the region will be key success factors for Shell to outcompete others in the market and deliver on its growth ambitions.You are going to be a key part of our Shell Energy Europe and Africa Regulatory Team, a team of regulatory experts who are passionate about: Delivering value for Shell by identifying key regulatory risks and mitigating strategies to protect Shell's existing and aspired commercial positions; Developing opportunities to change existing regulations to enable business growth and Actively pursuing and delivering regulatory change by playing a thought leadership role in external regulatory processes.As the South Regulatory Team Lead you will to work closely with business developers and traders to provide senior regulatory expertise, guidance and support to enhance business performance and enable business growth. In particular, with regard to policy, legislative, regulatory and market design in the South and East region, your role will be to: Lead, develop and nurture a team of regulatory experts focusing on South and Eastern EU gases and power markets Lead on monitoring national authorities on policy, regulatory and market design issues having a commercial impact on our business Lead on the development of insights into the regional gas regulatory and market design structures and trends for natural gas, biomethane and power Use this knowledge to derive and facilitate commercial strategies to generate tangible financial results in the short, medium term and long term Lead on engaging commercial and functional teams, including the local sales offices and the local operations teams, to develop joint views on regulatory and market design opportunities, risks and threats Leveraging on your professional regulatory network, lead on the development and execution of influencing and advocacy strategies to secure value protection, new opportunities and business growth Rrepresent Shell in relevant trade and industry associations and their committees and working groups. This will likely involve external leadership roles, e.g. working group chair. Particularly for new business activities, market entries or customer value propositions, provide support to the business in identifying relevant rules and regulations and establishing efficient and effective processes so that business is conducted in full compliance. Maintain close liaison with the Corporate Relations team and work closely with them to effectively influence political stakeholders.The role requires leadership and regulatory skills to motivate and drive high quality delivery of a team of regulatory experts. Degree, preferably in economics, engineering or political science. Substantial knowledge of gas and/or biomethane and/or power markets in South and East Europe and experience of the changing regulatory, commercial, customer and competitor playing field. Ability to distil a broad array of data and knowledge, together with specialist and strategic advice and synthesize it into a clear consistent storyline. Ability to develop and execute effective lobbying strategies with a tangible impact. Self-starter, able to initiate new opportunities from a broadly defined set of objectives, meet/exceed performance targets and motivate others to do likewise. Excellent interpersonal and communication skills in written and spoken English essential. Fluency in one other South and East region language is a strong advantage. An existing strong network in the regulatory space, a strong external focus, an ability to network and develop relationships, as well as diplomatic skills. High commercial acumen and creativity allowing the incumbent to respond adequately (and in many cases under time pressure and in public fora) to challenges in negotiations with highly experienced and commercially astute regulatory professionals. Ability and experience in leading, supervising and motivating a team of regulatory experts and ensure high quality delivery. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve
Apr 19, 2026
Full time
South & EE Team Regulatory Affairs Lead page is loaded South & EE Team Regulatory Affairs Leadlocations: London York Roadtime type: Full timeposted on: Posted Todayjob requisition id: R199649, United Kingdom Job Family Group: Corporate Relations Worker Type: Regular Posting Start Date: April 16, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: If you are a regulatory expert, a leader in your field with a passion for energy markets and a commercial mindset this could be your chance to make a difference in the energy industry. You will play a key role in growing the Shell businesses by shaping the South and East Europe regulatory framework for gas, biomethane and power and advising business developers and traders on commercial positions. Where you fit in The EU regulatory framework for is rapidly evolving. Understanding the complex regulatory environment and translating regulations into winning and defensive commercial structures, influencing the shaping up of new policies and regulations affecting the gases and power value chains in the region will be key success factors for Shell to outcompete others in the market and deliver on its growth ambitions.You are going to be a key part of our Shell Energy Europe and Africa Regulatory Team, a team of regulatory experts who are passionate about: Delivering value for Shell by identifying key regulatory risks and mitigating strategies to protect Shell's existing and aspired commercial positions; Developing opportunities to change existing regulations to enable business growth and Actively pursuing and delivering regulatory change by playing a thought leadership role in external regulatory processes.As the South Regulatory Team Lead you will to work closely with business developers and traders to provide senior regulatory expertise, guidance and support to enhance business performance and enable business growth. In particular, with regard to policy, legislative, regulatory and market design in the South and East region, your role will be to: Lead, develop and nurture a team of regulatory experts focusing on South and Eastern EU gases and power markets Lead on monitoring national authorities on policy, regulatory and market design issues having a commercial impact on our business Lead on the development of insights into the regional gas regulatory and market design structures and trends for natural gas, biomethane and power Use this knowledge to derive and facilitate commercial strategies to generate tangible financial results in the short, medium term and long term Lead on engaging commercial and functional teams, including the local sales offices and the local operations teams, to develop joint views on regulatory and market design opportunities, risks and threats Leveraging on your professional regulatory network, lead on the development and execution of influencing and advocacy strategies to secure value protection, new opportunities and business growth Rrepresent Shell in relevant trade and industry associations and their committees and working groups. This will likely involve external leadership roles, e.g. working group chair. Particularly for new business activities, market entries or customer value propositions, provide support to the business in identifying relevant rules and regulations and establishing efficient and effective processes so that business is conducted in full compliance. Maintain close liaison with the Corporate Relations team and work closely with them to effectively influence political stakeholders.The role requires leadership and regulatory skills to motivate and drive high quality delivery of a team of regulatory experts. Degree, preferably in economics, engineering or political science. Substantial knowledge of gas and/or biomethane and/or power markets in South and East Europe and experience of the changing regulatory, commercial, customer and competitor playing field. Ability to distil a broad array of data and knowledge, together with specialist and strategic advice and synthesize it into a clear consistent storyline. Ability to develop and execute effective lobbying strategies with a tangible impact. Self-starter, able to initiate new opportunities from a broadly defined set of objectives, meet/exceed performance targets and motivate others to do likewise. Excellent interpersonal and communication skills in written and spoken English essential. Fluency in one other South and East region language is a strong advantage. An existing strong network in the regulatory space, a strong external focus, an ability to network and develop relationships, as well as diplomatic skills. High commercial acumen and creativity allowing the incumbent to respond adequately (and in many cases under time pressure and in public fora) to challenges in negotiations with highly experienced and commercially astute regulatory professionals. Ability and experience in leading, supervising and motivating a team of regulatory experts and ensure high quality delivery. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from a range of flexible working options. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve
Head of Data Science & AI Hybrid in London, United Kingdom We're looking for a Head of Data Science & AI You'll lead iwoca's data science function - a group building probabilistic and statistical models that make real-time lending decisions. You'll also be a key part of how iwoca embeds AI across the wider business: setting the pace yourself, and raising capability beyond your direct team. The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team iwoca's data scientists build probabilistic and statistical models that make lending decisions in real time, support forecasting, and shape commercial strategy. Their work is deployed in production code and has direct commercial consequences - it's more than exploratory analysis. The function is now embedding AI into how that work gets done. Successfully leading it will require close collaboration with engineering, product, and commercial teams. The role As Head of Data Science & AI, you'll shape how a technically sophisticated team works - and influence how the wider business adopts AI. Doing that well requires a deep understanding of the modelling work: where AI genuinely changes the work, where it speeds things up, and where a different approach is better. You'll judge what's actually possible with these tools - and challenge the assumptions when the rationale isn't clear. iwoca's data scientists build probabilistic ML models on credit and commercial data, deployed in production, making real-time lending decisions across lending, product, operations, and strategy. The group has approximately 25 data scientists, split across a central team and smaller groups aligned to specific products or domains. You'll report to one of iwoca's co-founders, who is also a data scientist. AI enablement and adoption You'll set the standard for how AI is used across the group - establishing practices that make adoption safe and repeatable, and creating the conditions for a technically sophisticated group to advance together. Strategic direction You'll influence where the group invests its resources - deciding what to model, where AI accelerates the work, and where a lighter approach is more effective. You'll shape commercial and product decisions by making analytical trade-offs legible to senior stakeholders, and work with team leads to plan and prioritise across multiple streams. People and team You'll develop the people around you - raising capability across the group through clear standards, direct coaching, and a genuine investment in how data scientists grow. You'll spot where the gaps are and help close them. You'll also own hiring, shaping how the group assesses and develops talent as it grows. Commercial opportunity and coordination You'll spot commercial opportunities across the business - where modelling or AI can change outcomes - and work with Engineering, Product, and Operations teams to act on them. You'll represent the group in discussions that shape lending, risk, and product decisions, explaining assumptions, highlighting risks, and helping senior stakeholders act on analytical insight. The requirements Essential High AI agency: You actively experiment with AI in your analytical and technical workflows. You use tools like Claude Code, Codex, or similar to build, automate, and accelerate substantive work. You have a clear view on how AI changes what a data science team does and a track record of raising capability across the people around you, not just your own output. Transformation track record: You have led a meaningful shift in how an analytical or data science team works. You are comfortable navigating resistance, building adoption across different types of people, and making change persist beyond your direct involvement. Technical background: You have a background in probability, statistics, or a related quantitative field, with hands on experience building and overseeing probabilistic ML models on structured commercial or financial data. Production experience: You have managed the full lifecycle of models in production - deploying, monitoring, and retiring them. You are comfortable coordinating chains of model dependencies across different teams. Commercial acumen: You understand how modelling supports business decisions and know when to make trade offs between depth, delivery time, and value. Strategic leadership: You have experience setting data science strategy, aligning work with commercial goals, and translating technical modelling for senior stakeholders so they can act on it. People and team: You have experience managing a data science team, setting clear standards, and developing people - including having direct conversations about where the gap is and how to close it. Bonus: Domain experience: You have worked in credit risk, lending, or customer lifetime value modelling. Function scale: You have led a data science team of 20 or more people across multiple teams. R&D and forecasting: You have experience shaping a modelling agenda, including probabilistic or long term forecasting work. Industry profile: You have represented a data science team externally - industry events, publications, or advisory roles. The salary We expect to pay from £120,000 to £170,000 for this role. But, we're open minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Apr 19, 2026
Full time
Head of Data Science & AI Hybrid in London, United Kingdom We're looking for a Head of Data Science & AI You'll lead iwoca's data science function - a group building probabilistic and statistical models that make real-time lending decisions. You'll also be a key part of how iwoca embeds AI across the wider business: setting the pace yourself, and raising capability beyond your direct team. The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team iwoca's data scientists build probabilistic and statistical models that make lending decisions in real time, support forecasting, and shape commercial strategy. Their work is deployed in production code and has direct commercial consequences - it's more than exploratory analysis. The function is now embedding AI into how that work gets done. Successfully leading it will require close collaboration with engineering, product, and commercial teams. The role As Head of Data Science & AI, you'll shape how a technically sophisticated team works - and influence how the wider business adopts AI. Doing that well requires a deep understanding of the modelling work: where AI genuinely changes the work, where it speeds things up, and where a different approach is better. You'll judge what's actually possible with these tools - and challenge the assumptions when the rationale isn't clear. iwoca's data scientists build probabilistic ML models on credit and commercial data, deployed in production, making real-time lending decisions across lending, product, operations, and strategy. The group has approximately 25 data scientists, split across a central team and smaller groups aligned to specific products or domains. You'll report to one of iwoca's co-founders, who is also a data scientist. AI enablement and adoption You'll set the standard for how AI is used across the group - establishing practices that make adoption safe and repeatable, and creating the conditions for a technically sophisticated group to advance together. Strategic direction You'll influence where the group invests its resources - deciding what to model, where AI accelerates the work, and where a lighter approach is more effective. You'll shape commercial and product decisions by making analytical trade-offs legible to senior stakeholders, and work with team leads to plan and prioritise across multiple streams. People and team You'll develop the people around you - raising capability across the group through clear standards, direct coaching, and a genuine investment in how data scientists grow. You'll spot where the gaps are and help close them. You'll also own hiring, shaping how the group assesses and develops talent as it grows. Commercial opportunity and coordination You'll spot commercial opportunities across the business - where modelling or AI can change outcomes - and work with Engineering, Product, and Operations teams to act on them. You'll represent the group in discussions that shape lending, risk, and product decisions, explaining assumptions, highlighting risks, and helping senior stakeholders act on analytical insight. The requirements Essential High AI agency: You actively experiment with AI in your analytical and technical workflows. You use tools like Claude Code, Codex, or similar to build, automate, and accelerate substantive work. You have a clear view on how AI changes what a data science team does and a track record of raising capability across the people around you, not just your own output. Transformation track record: You have led a meaningful shift in how an analytical or data science team works. You are comfortable navigating resistance, building adoption across different types of people, and making change persist beyond your direct involvement. Technical background: You have a background in probability, statistics, or a related quantitative field, with hands on experience building and overseeing probabilistic ML models on structured commercial or financial data. Production experience: You have managed the full lifecycle of models in production - deploying, monitoring, and retiring them. You are comfortable coordinating chains of model dependencies across different teams. Commercial acumen: You understand how modelling supports business decisions and know when to make trade offs between depth, delivery time, and value. Strategic leadership: You have experience setting data science strategy, aligning work with commercial goals, and translating technical modelling for senior stakeholders so they can act on it. People and team: You have experience managing a data science team, setting clear standards, and developing people - including having direct conversations about where the gap is and how to close it. Bonus: Domain experience: You have worked in credit risk, lending, or customer lifetime value modelling. Function scale: You have led a data science team of 20 or more people across multiple teams. R&D and forecasting: You have experience shaping a modelling agenda, including probabilistic or long term forecasting work. Industry profile: You have represented a data science team externally - industry events, publications, or advisory roles. The salary We expect to pay from £120,000 to £170,000 for this role. But, we're open minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.As the Head of Architecture (Specialty) , reporting into the Head of Group Architecture with a dotted line to Specialty CTO, you will lead the definition of the target architecture, architecture roadmaps and transition-state architectures for Howden Specialty. You will be a member of the Howden Group Architecture function with end-to-end architecture responsibility for the Specialty business, embedded in key Howden Specialty initiatives, working collaboratively with Specialty (UK and globally) business stakeholders and broader Group Services stakeholders to ensure the target architecture, roadmaps and transition-state architectures are aligned to Specialty needs and broader Group objectives. This is a technology and architecture leadership role ensuring alignment of Specialty target architecture and roadmaps to strategic Group objectives with a strong focus on maximising reuse of existing Howden Group capabilities and alignment to strategic Group initiatives.The role is expected to work collaboratively across Specialty business, Howden Group Services (including Group Risk, Legal, Finance, HR, IT, Security, Data etc), to ensure Specialty target architecture, solution architectures for key Specialty initiatives and roadmaps are aligned to Specialty requirements and broader Group objectives. This is both a strategic and hands-on leadership role, ideal for a technology and architecture leader with a strong understanding of Specialty (retail & wholesale) Insurance Broking domain with a special focus on strong London Market Specialty Broking business knowledge, London Market Insurance Broking systems and vendors, strong Enterprise Architecture management skills (including setting up and running Technical Design Authorities on major change programmes) and hands-on technical solution architecture experience ideally with good software engineering background. Develop and maintain Enterprise architecture assets for Howden Specialty e.g. capability models, architecture inventory of apps & tools, target-architecture artefacts, architecture roadmaps and transition-state architecture artefacts, solution architecture artefacts for key Howden initiatives, technical debt registers, consistently with Group Architecture practices, processes and tools Establish and run a delegated (from Group Architecture) architecture governance forum (i.e. Speciality Technical Design Authority) for Howden Speciality linked to Speciality IT change/release management Lead and champion the adoption and usage of strategic Group assets, technologies and tools Define Howden Specialty application integration strategy aligned to Group's strategic application integration capability i.e. Howden Digital Backbone Provide architecture, technology thought-leadership and architecture advisory (including IT Due Diligence support) for M&A initiatives and vendor selection for Specialty, aligned to Group policies and standards Provide technology and architecture direction and guidance for Specialty change initiatives ensuring alignment to broader Group strategic objectives and reuse of Group capabilities and assets Manage the delivery of solution architecture and technical oversight for all strategic Howden Specialty change initiatives Deliver high-level and detailed solution architecture for strategic Howden Specialty change initiatives, ensuring appropriate consideration of solution options where required, consistent review of solution options for strategic alignment and rigorous management of key design decisions, working with Specialty and Group stakeholders Provide timely reporting and escalation of architecture activities, architecture risks and issues to Group Head of Architecture As a member of Group Architecture leadership, drive continuous improvement of Group Architecture capability contributing to management of Group Architecture operations and key Group Architecture capabilities (including deployment and management of Architecture tooling, processes, architecture repositories and repository assets).As a senior member of the Group Architecture team, the Head of Architecture (Specialty) may be required to perform wider duties and tasks within the capabilities and responsibilities of the role.The ideal candidate will have proven architecture & technical leadership experience, with strong negotiation, influencing and communication & presentation skills, specifically ability to tailor messages to senior stakeholder and technical delivery teams. The role requires strong Specialty (London Market and globally) Insurance Broking domain knowledge with excellent knowledge of Specialty Insurance Broking systems, technologies (including emerging solutions) and vendor landscape. Key skills and experience for the role include: Strong Architecture and IT governance experience, specifically experience and skills establishing and running group-wide/global Architecture Review Boards, Design Authority for major change programmes etc. Strong business and systems analysis and design skills Enterprise Architecture and Solution Architecture skills using industry standard architecture frameworks and methodologies e.g. TOGAF Strong technical skills in defining systems and technology solution architecture using Microsoft Azure and Microsoft enterprise technologies. Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches, event driven architecture, and traditional messaging, web services and ESB approaches. Excellent technical skills and awareness of enterprise-grade solution architecture skills with a focus on Enterprise Application integration
Apr 19, 2026
Full time
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.As the Head of Architecture (Specialty) , reporting into the Head of Group Architecture with a dotted line to Specialty CTO, you will lead the definition of the target architecture, architecture roadmaps and transition-state architectures for Howden Specialty. You will be a member of the Howden Group Architecture function with end-to-end architecture responsibility for the Specialty business, embedded in key Howden Specialty initiatives, working collaboratively with Specialty (UK and globally) business stakeholders and broader Group Services stakeholders to ensure the target architecture, roadmaps and transition-state architectures are aligned to Specialty needs and broader Group objectives. This is a technology and architecture leadership role ensuring alignment of Specialty target architecture and roadmaps to strategic Group objectives with a strong focus on maximising reuse of existing Howden Group capabilities and alignment to strategic Group initiatives.The role is expected to work collaboratively across Specialty business, Howden Group Services (including Group Risk, Legal, Finance, HR, IT, Security, Data etc), to ensure Specialty target architecture, solution architectures for key Specialty initiatives and roadmaps are aligned to Specialty requirements and broader Group objectives. This is both a strategic and hands-on leadership role, ideal for a technology and architecture leader with a strong understanding of Specialty (retail & wholesale) Insurance Broking domain with a special focus on strong London Market Specialty Broking business knowledge, London Market Insurance Broking systems and vendors, strong Enterprise Architecture management skills (including setting up and running Technical Design Authorities on major change programmes) and hands-on technical solution architecture experience ideally with good software engineering background. Develop and maintain Enterprise architecture assets for Howden Specialty e.g. capability models, architecture inventory of apps & tools, target-architecture artefacts, architecture roadmaps and transition-state architecture artefacts, solution architecture artefacts for key Howden initiatives, technical debt registers, consistently with Group Architecture practices, processes and tools Establish and run a delegated (from Group Architecture) architecture governance forum (i.e. Speciality Technical Design Authority) for Howden Speciality linked to Speciality IT change/release management Lead and champion the adoption and usage of strategic Group assets, technologies and tools Define Howden Specialty application integration strategy aligned to Group's strategic application integration capability i.e. Howden Digital Backbone Provide architecture, technology thought-leadership and architecture advisory (including IT Due Diligence support) for M&A initiatives and vendor selection for Specialty, aligned to Group policies and standards Provide technology and architecture direction and guidance for Specialty change initiatives ensuring alignment to broader Group strategic objectives and reuse of Group capabilities and assets Manage the delivery of solution architecture and technical oversight for all strategic Howden Specialty change initiatives Deliver high-level and detailed solution architecture for strategic Howden Specialty change initiatives, ensuring appropriate consideration of solution options where required, consistent review of solution options for strategic alignment and rigorous management of key design decisions, working with Specialty and Group stakeholders Provide timely reporting and escalation of architecture activities, architecture risks and issues to Group Head of Architecture As a member of Group Architecture leadership, drive continuous improvement of Group Architecture capability contributing to management of Group Architecture operations and key Group Architecture capabilities (including deployment and management of Architecture tooling, processes, architecture repositories and repository assets).As a senior member of the Group Architecture team, the Head of Architecture (Specialty) may be required to perform wider duties and tasks within the capabilities and responsibilities of the role.The ideal candidate will have proven architecture & technical leadership experience, with strong negotiation, influencing and communication & presentation skills, specifically ability to tailor messages to senior stakeholder and technical delivery teams. The role requires strong Specialty (London Market and globally) Insurance Broking domain knowledge with excellent knowledge of Specialty Insurance Broking systems, technologies (including emerging solutions) and vendor landscape. Key skills and experience for the role include: Strong Architecture and IT governance experience, specifically experience and skills establishing and running group-wide/global Architecture Review Boards, Design Authority for major change programmes etc. Strong business and systems analysis and design skills Enterprise Architecture and Solution Architecture skills using industry standard architecture frameworks and methodologies e.g. TOGAF Strong technical skills in defining systems and technology solution architecture using Microsoft Azure and Microsoft enterprise technologies. Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches, event driven architecture, and traditional messaging, web services and ESB approaches. Excellent technical skills and awareness of enterprise-grade solution architecture skills with a focus on Enterprise Application integration
Configuration Suite Manager Location: Kidderminster Salary: £30,000 - £35,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 30th April 2026 As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The Role The Configuration Suite Manager is accountable for leading and overseeing the Device Configuration and Commissioning department, managing the throughput of approximately 150,000 devices annually. This role is responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of , fostering accountability, collaboration, and continuous growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct audits, and ensure adherence to customer and regulatory requirements. Process Improvement: Drive efficiency, cost savings, and scalability through automation, tools, and workflow enhancements. Lead initiatives to scale operations, supporting with device volumes. Stakeholder Engagement: Report on performance, risks, and opportunities to leadership, manage escalations, and support new service launches. Resource Planning: Allocate staff and resources effectively, balancing demand, cost efficiency, and service delivery. Skills and Qualifications Performance & KPIs: Deliver high throughput, on-time device configuration and shipping; achieve 98% first time-right quality rates; improve cost efficiency and staff performance. Decision-Making: Approve day-to-day operational changes, process improvements, and tooling adoption within budget; escalate major budgetary or contractual matters. Collaboration: Partner with internal teams (Head of Service, Technology Lead, QA, Logistics, Procurement, IT Ops) and manage external relationships with customers and vendors. Compliance & Security: Ensure adherence to ISO27001, Cyber Essentials Plus, GDPR, and customer-specific security standards; maintain audit readiness. Future Development: Lead cross-site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in IT hardware configuration, quality assurance, and compliance standards. Analytical and data-driven, with the ability to interpret KPIs and implement meaningful improvements. Strong communication and stakeholder management abilities, with a customer-focused mindset. Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage. Benefits Opportunity to progress to Head of Service Operations or wider leadership roles. Staff discount, online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Apr 19, 2026
Full time
Configuration Suite Manager Location: Kidderminster Salary: £30,000 - £35,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 30th April 2026 As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The Role The Configuration Suite Manager is accountable for leading and overseeing the Device Configuration and Commissioning department, managing the throughput of approximately 150,000 devices annually. This role is responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of , fostering accountability, collaboration, and continuous growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct audits, and ensure adherence to customer and regulatory requirements. Process Improvement: Drive efficiency, cost savings, and scalability through automation, tools, and workflow enhancements. Lead initiatives to scale operations, supporting with device volumes. Stakeholder Engagement: Report on performance, risks, and opportunities to leadership, manage escalations, and support new service launches. Resource Planning: Allocate staff and resources effectively, balancing demand, cost efficiency, and service delivery. Skills and Qualifications Performance & KPIs: Deliver high throughput, on-time device configuration and shipping; achieve 98% first time-right quality rates; improve cost efficiency and staff performance. Decision-Making: Approve day-to-day operational changes, process improvements, and tooling adoption within budget; escalate major budgetary or contractual matters. Collaboration: Partner with internal teams (Head of Service, Technology Lead, QA, Logistics, Procurement, IT Ops) and manage external relationships with customers and vendors. Compliance & Security: Ensure adherence to ISO27001, Cyber Essentials Plus, GDPR, and customer-specific security standards; maintain audit readiness. Future Development: Lead cross-site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in IT hardware configuration, quality assurance, and compliance standards. Analytical and data-driven, with the ability to interpret KPIs and implement meaningful improvements. Strong communication and stakeholder management abilities, with a customer-focused mindset. Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage. Benefits Opportunity to progress to Head of Service Operations or wider leadership roles. Staff discount, online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Apr 18, 2026
Full time
We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.