Job Description Manufacturing Manager (Head of Manufacturing) - Midlands Full Time Bristol/Derby (Onsite) Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. At the heart of our operations, manufacturing excellence is fundamental to delivering world-class products and services. We are seeking an accomplished Manufacturing Manager to lead a key facility in the Midlands, shaping its future through innovation, operational discipline, and inspirational leadership. This is a pivotal role, responsible for defining and delivering a forward-looking manufacturing vision-harnessing digital capability, data-driven insight, and lean principles to achieve sustained operational excellence. Key Accountabilities: Lead a large, complex manufacturing operation of (Apply online only) colleagues, fostering a culture of accountability, engagement, and high performance Hold end-to-end responsibility for Safety, Quality, Delivery, and Cost across the site Define and execute the site's long-term operational strategy, aligned to broader business priorities Drive transformational change through the deployment of digital technologies and advanced manufacturing practices Deliver structured, multi-year programmes to improve cost competitiveness and operational efficiency Embed a culture of continuous improvement, underpinned by lean methodology and disciplined execution Champion organisational values and behaviours, ensuring they are reflected in everyday performance What we are looking for: A proven leader with a strong track record of delivering measurable, sustainable improvements in manufacturing environments Experience leading large-scale, complex operations with a focus on performance, safety, and quality The ability to translate strategic vision into operational delivery through effective leadership and stakeholder engagement Demonstrated experience in driving transformation, including digital enablement and lean adoption Strong commercial awareness, with a clear focus on delivering financial and operational outcomes A commitment to developing people, building capability, and leading through values Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing Date: Monday 11th May 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Posting Date 22 Apr 2026; 00:04 Posting End Date 11 May 2026PandoLogic.
Apr 27, 2026
Full time
Job Description Manufacturing Manager (Head of Manufacturing) - Midlands Full Time Bristol/Derby (Onsite) Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. At the heart of our operations, manufacturing excellence is fundamental to delivering world-class products and services. We are seeking an accomplished Manufacturing Manager to lead a key facility in the Midlands, shaping its future through innovation, operational discipline, and inspirational leadership. This is a pivotal role, responsible for defining and delivering a forward-looking manufacturing vision-harnessing digital capability, data-driven insight, and lean principles to achieve sustained operational excellence. Key Accountabilities: Lead a large, complex manufacturing operation of (Apply online only) colleagues, fostering a culture of accountability, engagement, and high performance Hold end-to-end responsibility for Safety, Quality, Delivery, and Cost across the site Define and execute the site's long-term operational strategy, aligned to broader business priorities Drive transformational change through the deployment of digital technologies and advanced manufacturing practices Deliver structured, multi-year programmes to improve cost competitiveness and operational efficiency Embed a culture of continuous improvement, underpinned by lean methodology and disciplined execution Champion organisational values and behaviours, ensuring they are reflected in everyday performance What we are looking for: A proven leader with a strong track record of delivering measurable, sustainable improvements in manufacturing environments Experience leading large-scale, complex operations with a focus on performance, safety, and quality The ability to translate strategic vision into operational delivery through effective leadership and stakeholder engagement Demonstrated experience in driving transformation, including digital enablement and lean adoption Strong commercial awareness, with a clear focus on delivering financial and operational outcomes A commitment to developing people, building capability, and leading through values Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing Date: Monday 11th May 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Posting Date 22 Apr 2026; 00:04 Posting End Date 11 May 2026PandoLogic.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 27, 2026
Full time
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 27, 2026
Full time
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Location Other Salary £62,443 to £71,685 Post Type Full Time Post Type Permanent Closing Date Tuesday 28 April 2026 Interview Date Tuesday 05 May 2026 Reference 023S2026 University of East London We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About the School / Service IT Services is a centralised resource working collaboratively with the University community to transform UEL's digital world in line with the University's Vision 2028 strategic plan. Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners and other key collaborators to identify technological improvements to our learning and working environments. We implement, develop and provide support for systems and services within the university's IT Service Portfolio. Every member of staff will embrace the University's values, ensuring their behaviour reflects the ethos of the University, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations. About the Job We are seeking an experienced and strategic Head of IT Operations & Delivery to provide senior operational leadership across key IT service and delivery functions within the University. This role is responsible for leading multiple technical teams spanning application development and support, infrastructure, networking, end user computing, and integrations. You will ensure that IT services are secure, resilient, cost-effective, and aligned with the University's strategic objectives. You will play a critical role in driving operational excellence, ensuring effective service performance, governance, and delivery planning across a complex and evolving digital estate. Provide leadership and direction to multi-disciplinary technical teams, ensuring high performance and delivery outcomes Develop and support managers and team leaders, ensuring accountability, professional growth and succession planning Promote a culture of collaboration, accountability, customer focus and continuous improvement Lead workforce planning including recruitment, retention, and skills development Ensure availability, performance, resilience and recoverability of IT services across cloud and on-premise platforms Oversee ITIL-aligned processes including incident, problem, change and release management About You You are an experienced IT leader with a strong operational background and a passion for delivering high-quality, resilient services in complex environments. You will bring: Significant experience leading multi-disciplinary IT teams across applications, infrastructure, integrations, networking and EUC Strong knowledge of IT service management and operational best practices (ITIL aligned) Experience delivering services in cloud and hybrid environments Proven ability to translate strategy into effective operational delivery Strong stakeholder management skills, with the ability to influence at senior levels Excellent communication, leadership and decision-making skills A proactive, solutions-focused mindset with the ability to manage complexity and competing priorities How to apply Alongside the application form, please also upload an up-to-date copy of your CV for review. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the" diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Apr 27, 2026
Full time
Location Other Salary £62,443 to £71,685 Post Type Full Time Post Type Permanent Closing Date Tuesday 28 April 2026 Interview Date Tuesday 05 May 2026 Reference 023S2026 University of East London We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About the School / Service IT Services is a centralised resource working collaboratively with the University community to transform UEL's digital world in line with the University's Vision 2028 strategic plan. Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners and other key collaborators to identify technological improvements to our learning and working environments. We implement, develop and provide support for systems and services within the university's IT Service Portfolio. Every member of staff will embrace the University's values, ensuring their behaviour reflects the ethos of the University, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations. About the Job We are seeking an experienced and strategic Head of IT Operations & Delivery to provide senior operational leadership across key IT service and delivery functions within the University. This role is responsible for leading multiple technical teams spanning application development and support, infrastructure, networking, end user computing, and integrations. You will ensure that IT services are secure, resilient, cost-effective, and aligned with the University's strategic objectives. You will play a critical role in driving operational excellence, ensuring effective service performance, governance, and delivery planning across a complex and evolving digital estate. Provide leadership and direction to multi-disciplinary technical teams, ensuring high performance and delivery outcomes Develop and support managers and team leaders, ensuring accountability, professional growth and succession planning Promote a culture of collaboration, accountability, customer focus and continuous improvement Lead workforce planning including recruitment, retention, and skills development Ensure availability, performance, resilience and recoverability of IT services across cloud and on-premise platforms Oversee ITIL-aligned processes including incident, problem, change and release management About You You are an experienced IT leader with a strong operational background and a passion for delivering high-quality, resilient services in complex environments. You will bring: Significant experience leading multi-disciplinary IT teams across applications, infrastructure, integrations, networking and EUC Strong knowledge of IT service management and operational best practices (ITIL aligned) Experience delivering services in cloud and hybrid environments Proven ability to translate strategy into effective operational delivery Strong stakeholder management skills, with the ability to influence at senior levels Excellent communication, leadership and decision-making skills A proactive, solutions-focused mindset with the ability to manage complexity and competing priorities How to apply Alongside the application form, please also upload an up-to-date copy of your CV for review. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the" diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 27, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 27, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Sales and Applications Specialist - Mobile Surgery page is loaded Sales and Applications Specialist - Mobile Surgerylocations: United Kingdom - Remote Basedtime type: Full timeposted on: Posted Todayjob requisition id: 568618 Job TitleSales and Applications Specialist - Mobile Surgery Job DescriptionAs a leading health technology company, it is our purpose to improve people's health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030. As part of this vision, we now have an exciting opportunity for a Sales and Applications Specialist in Mobile Surgery to join our business.You will be responsible for providing technical expertise through sales presentations, product/solutions demonstrations, installation and maintenance of company products, solutions and services. You will drive overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.The Sales & Applications Specialist supports Account Managers in the area of acquisition, configuration and calculation while developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts. Your responsibilities include but are not limited to: - Promote mobile surgery products during customer visits, demonstrations, seminars, and trade shows.- Execute the marketing plan and support new product launches.- Drive business growth through analysis, planning, and execution, working closely with the Sales Leader.- Collaborate with account teams to achieve account plans and close deals.- Provide sales process support using appropriate tools and strategies.- Input into sales forecasts and participate in district sales planning.- Ensure customer satisfaction by responding promptly to customer requests.- Train customers to use equipment effectively, setting up training schedules and providing high-quality, customized training.- Maintain and update customer feedback, quality standards, and regulatory training.- Stay updated on product developments and compliance with safety standards.- Regularly visit customers to get direct feedback and support user group meetings. KPIs District & Regional Order intake, price realization and sales (AOP) Customer Satisfaction (NPS) Quality of CRM win / loss information Socket retention Installed base development Your team This role reports into the Sales Leader for Image Guided Therapy Systems and is part of a supportive, close knit Sales team made up of other Sales Specialists and Clinical Applications Specialists.This position is remote based and will require regular travel throughout England therefore a candidate based in the midlands area would be ideal. We are looking for Diagnostic Radiography degree background essential Operating Theatre, Interventional/Cardiac / Digital X-Ray Radiography speciality is of specific interest Sales & business developed background preferred Driven, tenacious & proactive to win in competitor IB and ability to build new relationships with these customers Excellent communication and presentation skills Able to build and maintain relationships with Philips Account Managers and Modality Specialists Service oriented attitude, both internal and external Able to work under pressure meeting competing deadlines Able to work with minimal supervision in a team environment and detail orientedIn return, we offer you a challenging, innovative environment with great opportunities for you to explore. From a competitive salary and sales incentive to car allowance, family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & Neurodiversity.Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report: About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business . Discover our rich and exciting history . Learn more about our purpose . Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Apr 27, 2026
Full time
Sales and Applications Specialist - Mobile Surgery page is loaded Sales and Applications Specialist - Mobile Surgerylocations: United Kingdom - Remote Basedtime type: Full timeposted on: Posted Todayjob requisition id: 568618 Job TitleSales and Applications Specialist - Mobile Surgery Job DescriptionAs a leading health technology company, it is our purpose to improve people's health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030. As part of this vision, we now have an exciting opportunity for a Sales and Applications Specialist in Mobile Surgery to join our business.You will be responsible for providing technical expertise through sales presentations, product/solutions demonstrations, installation and maintenance of company products, solutions and services. You will drive overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.The Sales & Applications Specialist supports Account Managers in the area of acquisition, configuration and calculation while developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts. Your responsibilities include but are not limited to: - Promote mobile surgery products during customer visits, demonstrations, seminars, and trade shows.- Execute the marketing plan and support new product launches.- Drive business growth through analysis, planning, and execution, working closely with the Sales Leader.- Collaborate with account teams to achieve account plans and close deals.- Provide sales process support using appropriate tools and strategies.- Input into sales forecasts and participate in district sales planning.- Ensure customer satisfaction by responding promptly to customer requests.- Train customers to use equipment effectively, setting up training schedules and providing high-quality, customized training.- Maintain and update customer feedback, quality standards, and regulatory training.- Stay updated on product developments and compliance with safety standards.- Regularly visit customers to get direct feedback and support user group meetings. KPIs District & Regional Order intake, price realization and sales (AOP) Customer Satisfaction (NPS) Quality of CRM win / loss information Socket retention Installed base development Your team This role reports into the Sales Leader for Image Guided Therapy Systems and is part of a supportive, close knit Sales team made up of other Sales Specialists and Clinical Applications Specialists.This position is remote based and will require regular travel throughout England therefore a candidate based in the midlands area would be ideal. We are looking for Diagnostic Radiography degree background essential Operating Theatre, Interventional/Cardiac / Digital X-Ray Radiography speciality is of specific interest Sales & business developed background preferred Driven, tenacious & proactive to win in competitor IB and ability to build new relationships with these customers Excellent communication and presentation skills Able to build and maintain relationships with Philips Account Managers and Modality Specialists Service oriented attitude, both internal and external Able to work under pressure meeting competing deadlines Able to work with minimal supervision in a team environment and detail orientedIn return, we offer you a challenging, innovative environment with great opportunities for you to explore. From a competitive salary and sales incentive to car allowance, family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & Neurodiversity.Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report: About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business . Discover our rich and exciting history . Learn more about our purpose . Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Customer Success Manager (EMEA) Job Description About Notabene Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if You've directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Nice to Have Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products
Apr 27, 2026
Full time
Customer Success Manager (EMEA) Job Description About Notabene Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if You've directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Nice to Have Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products
We are looking for an experienced reprographics operative to join our busy print team. The right person will have a solid understanding of digital print and finishing devices and be able to produce high quality print media to support our hugely talented team of creatives. With a strong technical ability and an analytical mind, their print setting and finishing skills will be first class and they will have the ability to flex according to different audiences and demands. Our new colleague will be motivated by a level of autonomy and be able to work independently using their initiative, applying a high degree of professionalism to all their work. They will support the Reprographics Lead in identifying new opportunities for the Trust to develop more environmentally considerate and cost-effective techniques. Candidates with print experience gained from working within a fast-paced environment would be ideally suited to this position. Main duties of the job The post holder will support the delivery of a high-quality in-house reprographics service, producing a wide range of printed materials including patient information, clinical documentation, and promotional resources for services across the Trust. The role involves operating specialist print and finishing equipment, managing print workflows, and ensuring all work is completed to a high standard and within agreed timescales. The post holder will work closely with customers to understand requirements, provide advice on cost-effective production methods, and ensure the safe handling of sensitive information. They will also contribute to the day-to-day running of the service, including prioritising workloads, maintaining stock levels, supporting basic equipment maintenance, and liaising with external suppliers where required to ensure value for money and quality. About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Key Result Areas & Performance: Undertake all manner of printing work for the organisation and external customers, producing posters, booklets, leaflets, flyers, forms etc. to a high professional standard This includes: Receiving direction from clients, discussing requirements and offering advice on the best and most cost-effective way to produce the work Handling and copying patient sensitive data in line with Trust data protection policy and GDPR Advising customers on formatting, literature and presentation of work Undertaking occasional proof reading of literature Ensuring work is provided to the highest standard and within agreed timescales Operate large volume printers as well as other printing related devices within the Reprographics Department Control work queue on network computer and output this work to high volume printers. This requires an understanding of specialist software Fiery Command Station, and a variety of printing techniques Raise job logs for all work on department specialist software, Media Job Management (MJM) Recreate basic forms and layouts using specialist design software from the Adobe CreativeSuite to support our creative designers Determine which jobs are more cost effectively produced by external print companies Support and promote good working relationships with external printers and suppliers, obtain quotes from these companies and negotiate on cost Monitor standard of completed external print jobs and incoming supplies to maintain a high quality, value for money service Liaise with external printers regarding the standard of work Receive, check and sign for goods delivered The safe transfer/storage of paper and other consumables upon receipt Liaise with managers regarding the priority of work and agreeing any revision to timeframes Negotiate alternative arrangements where client needs cannot be immediately met Ensure equipment is maintained, including diagnosing and fixing routine faults as and when required. Report problems with printing and finishing equipment. Undertake finishing work including, guillotining, scoring, drilling, laminating and wire binding. The equipment is industry standard and must be operated within Carry out limited deliveries to departments across the Trust Ensure equipment is kept in good working order, is safe and regularly serviced and arrange for engineers to attend as required Undertake weekly stock review and order replacement stock as necessary using the SBS system, or refer to Reprographics Lead to ensure adequate stocks are maintained Calculate costs of printing documents, advise managers accordingly, work with managers to ensure financial restraints are met Provide monthly financial statements/re-charge details to ensure all work undertaken is cross-charged Provide training on large format print devices to team members in order to provide understanding of department capabilities Qualifications and Training Good basic education to GCSE level (grades A to C) Good standard of oral and written English Able to undertake complex printing tasks Able to resolve problems associated with printing equipment Experience Experience in printing industry or similar environment NHS Experience Knowledge Knowledge of using large digital presses Knowledge of printing techniques A working knowledge of Microsoft Excel, Word, Adobe InDesign and Departmental Media Job Management system (MJM) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum plus HCAS
Apr 27, 2026
Full time
We are looking for an experienced reprographics operative to join our busy print team. The right person will have a solid understanding of digital print and finishing devices and be able to produce high quality print media to support our hugely talented team of creatives. With a strong technical ability and an analytical mind, their print setting and finishing skills will be first class and they will have the ability to flex according to different audiences and demands. Our new colleague will be motivated by a level of autonomy and be able to work independently using their initiative, applying a high degree of professionalism to all their work. They will support the Reprographics Lead in identifying new opportunities for the Trust to develop more environmentally considerate and cost-effective techniques. Candidates with print experience gained from working within a fast-paced environment would be ideally suited to this position. Main duties of the job The post holder will support the delivery of a high-quality in-house reprographics service, producing a wide range of printed materials including patient information, clinical documentation, and promotional resources for services across the Trust. The role involves operating specialist print and finishing equipment, managing print workflows, and ensuring all work is completed to a high standard and within agreed timescales. The post holder will work closely with customers to understand requirements, provide advice on cost-effective production methods, and ensure the safe handling of sensitive information. They will also contribute to the day-to-day running of the service, including prioritising workloads, maintaining stock levels, supporting basic equipment maintenance, and liaising with external suppliers where required to ensure value for money and quality. About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Key Result Areas & Performance: Undertake all manner of printing work for the organisation and external customers, producing posters, booklets, leaflets, flyers, forms etc. to a high professional standard This includes: Receiving direction from clients, discussing requirements and offering advice on the best and most cost-effective way to produce the work Handling and copying patient sensitive data in line with Trust data protection policy and GDPR Advising customers on formatting, literature and presentation of work Undertaking occasional proof reading of literature Ensuring work is provided to the highest standard and within agreed timescales Operate large volume printers as well as other printing related devices within the Reprographics Department Control work queue on network computer and output this work to high volume printers. This requires an understanding of specialist software Fiery Command Station, and a variety of printing techniques Raise job logs for all work on department specialist software, Media Job Management (MJM) Recreate basic forms and layouts using specialist design software from the Adobe CreativeSuite to support our creative designers Determine which jobs are more cost effectively produced by external print companies Support and promote good working relationships with external printers and suppliers, obtain quotes from these companies and negotiate on cost Monitor standard of completed external print jobs and incoming supplies to maintain a high quality, value for money service Liaise with external printers regarding the standard of work Receive, check and sign for goods delivered The safe transfer/storage of paper and other consumables upon receipt Liaise with managers regarding the priority of work and agreeing any revision to timeframes Negotiate alternative arrangements where client needs cannot be immediately met Ensure equipment is maintained, including diagnosing and fixing routine faults as and when required. Report problems with printing and finishing equipment. Undertake finishing work including, guillotining, scoring, drilling, laminating and wire binding. The equipment is industry standard and must be operated within Carry out limited deliveries to departments across the Trust Ensure equipment is kept in good working order, is safe and regularly serviced and arrange for engineers to attend as required Undertake weekly stock review and order replacement stock as necessary using the SBS system, or refer to Reprographics Lead to ensure adequate stocks are maintained Calculate costs of printing documents, advise managers accordingly, work with managers to ensure financial restraints are met Provide monthly financial statements/re-charge details to ensure all work undertaken is cross-charged Provide training on large format print devices to team members in order to provide understanding of department capabilities Qualifications and Training Good basic education to GCSE level (grades A to C) Good standard of oral and written English Able to undertake complex printing tasks Able to resolve problems associated with printing equipment Experience Experience in printing industry or similar environment NHS Experience Knowledge Knowledge of using large digital presses Knowledge of printing techniques A working knowledge of Microsoft Excel, Word, Adobe InDesign and Departmental Media Job Management system (MJM) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum plus HCAS
Administrator Salary: £22.63 p/h (Umbrella rate) Contract: 8-week contract with potential to extend Shifts: 8am 4pm Location: Eastleigh About the Role The Administrator will provide support to the Operations Manager and local team through efficient and accurate creation of documentation. This will involve assisting with organisation and planning along with all other general admin duties by delivering a professional, business support service to operational and support departments within the organisation. What You ll Be Doing: Ensure that all hours worked by the team are entered into the maintenance management system and produce the required reports for payroll and finance. Enter data into the maintenance management systems as required by the team. Provide documentation required for the day to day running of the tram maintenance organisation. Ensure that all completed maintenance documentation is filed electronically saved and linked to the maintenance management system. Ensure that all management system records produced by the team are filed and electronically saved. Production of weekly and monthly KPI reports based on information obtained from the management systems. Assist supervisors and engineers with roster planning, organisation of training courses, work planning and other administrative duties. Ensure all data on manual and computerised records are accurate and up to date and provide accurate and timely reports as and when required. Compose routine letters and memoranda. Routes or answers routine correspondence not requiring supervisor s attention; distribution of incoming and arranging outgoing post. Maintain confidential department records and files as required. Make meeting and travel arrangements. Support and assist all departments in the preparation of reports in readiness for meetings, presentations etc. when required. Controls consumables and stationaries for the office. Maintains a movement log of all office personnel and distribution. Perform other relevant tasks within the scope of the role as and when required What you ll Need: Proficient use of computer systems (MS Office) with the ability to learn software programmes easily. High attention to detail. Strong organisational skills. Communication skills. Methodical approach to planning and organising workload. Previous administration experience in a depot. Ready for your next move in the rail sector? Apply now and join the team that keeps everything on track. About Ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Apr 27, 2026
Contractor
Administrator Salary: £22.63 p/h (Umbrella rate) Contract: 8-week contract with potential to extend Shifts: 8am 4pm Location: Eastleigh About the Role The Administrator will provide support to the Operations Manager and local team through efficient and accurate creation of documentation. This will involve assisting with organisation and planning along with all other general admin duties by delivering a professional, business support service to operational and support departments within the organisation. What You ll Be Doing: Ensure that all hours worked by the team are entered into the maintenance management system and produce the required reports for payroll and finance. Enter data into the maintenance management systems as required by the team. Provide documentation required for the day to day running of the tram maintenance organisation. Ensure that all completed maintenance documentation is filed electronically saved and linked to the maintenance management system. Ensure that all management system records produced by the team are filed and electronically saved. Production of weekly and monthly KPI reports based on information obtained from the management systems. Assist supervisors and engineers with roster planning, organisation of training courses, work planning and other administrative duties. Ensure all data on manual and computerised records are accurate and up to date and provide accurate and timely reports as and when required. Compose routine letters and memoranda. Routes or answers routine correspondence not requiring supervisor s attention; distribution of incoming and arranging outgoing post. Maintain confidential department records and files as required. Make meeting and travel arrangements. Support and assist all departments in the preparation of reports in readiness for meetings, presentations etc. when required. Controls consumables and stationaries for the office. Maintains a movement log of all office personnel and distribution. Perform other relevant tasks within the scope of the role as and when required What you ll Need: Proficient use of computer systems (MS Office) with the ability to learn software programmes easily. High attention to detail. Strong organisational skills. Communication skills. Methodical approach to planning and organising workload. Previous administration experience in a depot. Ready for your next move in the rail sector? Apply now and join the team that keeps everything on track. About Ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Procurement Manager £53,592 FTE per annum Full time, 35 hours per week Fixed term contract for ending 31 st December 2027 This contract has the potential to become permanent. About the role London-based roles: London-based contract with the option of hybrid working between the office and home. We're looking for an experienced Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operations team at an exciting time, to lead on major procurement activity across the organisation to deliver value for money for our members, best practice contract management and ensure we are maximising value from our supplier relationships. The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships. The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP's values and recognises the connection between our work, that of our colleagues and the care our members provide to patients. Are you: A leader and collaborator, looking for an outstanding opportunity to lead on transformation across the organisation? A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation? Driven and passionate about building effective relationships and maximising value for money? Able to challenge well and support budget holders development at all levels across the organisation? A values-led and trusted people leader with strong technical skills? If so, we want to hear from you! Please note, the current expectation is that colleagues will travel to the office one day per week throughout the year, on specified days agreed with line manager in advance. Further information View the Candidate Information Pack, which includes the full Job Description and Person Specification, and details on how to apply. Working arrangements Hybrid working The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting home working assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. Flexible working We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. How to apply For further information and details of how to apply, please visit our website. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Closing date: 10am, 6th May 2026. Shortlisting outcome: 7th May 2026. Interview date: 14th May 2026.
Apr 27, 2026
Contractor
Procurement Manager £53,592 FTE per annum Full time, 35 hours per week Fixed term contract for ending 31 st December 2027 This contract has the potential to become permanent. About the role London-based roles: London-based contract with the option of hybrid working between the office and home. We're looking for an experienced Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operations team at an exciting time, to lead on major procurement activity across the organisation to deliver value for money for our members, best practice contract management and ensure we are maximising value from our supplier relationships. The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships. The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP's values and recognises the connection between our work, that of our colleagues and the care our members provide to patients. Are you: A leader and collaborator, looking for an outstanding opportunity to lead on transformation across the organisation? A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation? Driven and passionate about building effective relationships and maximising value for money? Able to challenge well and support budget holders development at all levels across the organisation? A values-led and trusted people leader with strong technical skills? If so, we want to hear from you! Please note, the current expectation is that colleagues will travel to the office one day per week throughout the year, on specified days agreed with line manager in advance. Further information View the Candidate Information Pack, which includes the full Job Description and Person Specification, and details on how to apply. Working arrangements Hybrid working The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting home working assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. Flexible working We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. How to apply For further information and details of how to apply, please visit our website. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Closing date: 10am, 6th May 2026. Shortlisting outcome: 7th May 2026. Interview date: 14th May 2026.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Testing Team Manager (Gas) Location: Loughborough, Leicestershire Job Type: Full-time, Permanent (37 hours per week) Salary Package : Generous basic salary + 10% bonus + excellent benefits. Job Overview: At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world's first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI's gas product testing services. Key Responsibilities: Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation Maintain exceptional audit readiness and lead the resolution of findings and non-conformances Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience Ensure health, safety and wellbeing are embedded in all laboratory activities Use operational data, KPIs and reporting to inform decisions and performance improvements Act as a trusted leader and technical support for the team, providing guidance, coaching and development Key Performance Indicators: Consistent on-time delivery of daily and weekly testing programmes High-quality output with minimal NCRs and zero overdue NCRs Strong audit outcomes with no critical findings Achievement of testing revenue targets and control of operational costs High team engagement, strong retention and positive culture Effective implementation of business change and new operational initiatives Required Skills & Experience: Relevant technical qualification (HNC/HND, degree, or equivalent experience) Experience leading or managing technical teams in a laboratory, testing, engineering or production environment Strong leadership capability with proven people management experience Excellent organisational and workload management skills Strong communication and stakeholder engagement skills Structured, improvement focused mindset with high attention to quality and detail Electrical awareness or technical understanding to support, guide and develop the testing team Commitment to continuous improvement, operational excellence and team development Desirable Skills & Experience: Experience in gas or hydrogen product testing, certification or conformity assessment environments Knowledge of ISO 17025 (or similar quality management systems) Process improvement and operational optimisation experience Data reporting and performance analysis capability H&S or quality training (e.g. IOSH or similar) Leadership potential to grow into broader operational or strategic responsibilities.This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world's most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to: Build and lead a high-performing technical team Influence the growth and capability of our gas/hydrogen testing services Be part of a global organisation with an unmatched legacy in quality, safety and trust Help shape the next chapter of BSI's success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.Now we're looking for passionate people to help us take on society's biggest challenges. You'll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we'll create solutions to global challenges like the climate crisis and how AI will be used.You'll do rewarding, purpose-led work that impacts people's health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You'll have the opportunity to work across a wide range of industries across the globe Be part of our future.
Apr 27, 2026
Full time
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Testing Team Manager (Gas) Location: Loughborough, Leicestershire Job Type: Full-time, Permanent (37 hours per week) Salary Package : Generous basic salary + 10% bonus + excellent benefits. Job Overview: At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world's first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI's gas product testing services. Key Responsibilities: Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation Maintain exceptional audit readiness and lead the resolution of findings and non-conformances Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience Ensure health, safety and wellbeing are embedded in all laboratory activities Use operational data, KPIs and reporting to inform decisions and performance improvements Act as a trusted leader and technical support for the team, providing guidance, coaching and development Key Performance Indicators: Consistent on-time delivery of daily and weekly testing programmes High-quality output with minimal NCRs and zero overdue NCRs Strong audit outcomes with no critical findings Achievement of testing revenue targets and control of operational costs High team engagement, strong retention and positive culture Effective implementation of business change and new operational initiatives Required Skills & Experience: Relevant technical qualification (HNC/HND, degree, or equivalent experience) Experience leading or managing technical teams in a laboratory, testing, engineering or production environment Strong leadership capability with proven people management experience Excellent organisational and workload management skills Strong communication and stakeholder engagement skills Structured, improvement focused mindset with high attention to quality and detail Electrical awareness or technical understanding to support, guide and develop the testing team Commitment to continuous improvement, operational excellence and team development Desirable Skills & Experience: Experience in gas or hydrogen product testing, certification or conformity assessment environments Knowledge of ISO 17025 (or similar quality management systems) Process improvement and operational optimisation experience Data reporting and performance analysis capability H&S or quality training (e.g. IOSH or similar) Leadership potential to grow into broader operational or strategic responsibilities.This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world's most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to: Build and lead a high-performing technical team Influence the growth and capability of our gas/hydrogen testing services Be part of a global organisation with an unmatched legacy in quality, safety and trust Help shape the next chapter of BSI's success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.Now we're looking for passionate people to help us take on society's biggest challenges. You'll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we'll create solutions to global challenges like the climate crisis and how AI will be used.You'll do rewarding, purpose-led work that impacts people's health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You'll have the opportunity to work across a wide range of industries across the globe Be part of our future.
The Role This is a key role reporting to the Network Performance Manager within the water network team. The role allows Water Networks to deliver against its strategic targets by the delivery against the Distribution Operations Maintenance Strategy (DOMS), Leakage Customer and Efficiency targets within the regulatory framework. This role is pivotal in helping United Utilities Water Network achieve its vision. You'll ensure that high quality information is produced that enables effective and efficient management of our water resources by identifying areas for leakage detection through analysis of flow, pressure and consumption data playing a critical part in allowing UU to achieve its company leakage target. Key accountabilities Ensuring all information reported is Reliable, Accurate and Complete Collecting, processing and analysing data provided by Operations and Asset Management and Delivery Reacting to flow changes in an appropriate manner to ensure any out breaks of leakage are resolved effectively Being responsible for producing DMA and Upstream leakage reports for Network Operations Being a local expert user for Netbase & INS • Ensuring that Asset Data is maintained correctly on our corporate systems Identifying areas of interest for detection teams Liaising with the Supply and Demand team to ensure that data input into the corporate leakage reporting systems is accurate Providing information to improve the effectiveness of our resources Scheduling work for detection teams Reviewing consumption data to ensure that it has be accurately recorded Ensuring all activities comply with Health and Safety Legislation, including dynamic risk assessment Being responsible for your own development Working in partnership with operations, alliance and contract employees to ensure work activities are completed within the agreed timescales Skills & experience Minimum ONC or equivalent qualification Able to demonstrate good technical understanding. You'll have an understanding of water network connectivity, pressure control and leakage detection methods as well as understanding the impact Leakage has on UUs vision to be a world class operator of utility infrastructure. Be proactive and confident in the way you deal with work and in dealing with the wider team Have the ability to manage own workload and work on own initiative to strict deadlines Demonstrate strong interpersonal skills Have the ability to work as a team to deliver high performance and have a proven record of achieving goals, objectives and scorecard measures Have working experience of Microsoft office applications inc advanced excel knowledge Demonstrate experience of Netbase, Watercore(or other trending software), Onemap & INS This role may not be eligible for sponsorship Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Salary - £38,346 Work Type - Onsite Job Location - Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 26, 2026
Full time
The Role This is a key role reporting to the Network Performance Manager within the water network team. The role allows Water Networks to deliver against its strategic targets by the delivery against the Distribution Operations Maintenance Strategy (DOMS), Leakage Customer and Efficiency targets within the regulatory framework. This role is pivotal in helping United Utilities Water Network achieve its vision. You'll ensure that high quality information is produced that enables effective and efficient management of our water resources by identifying areas for leakage detection through analysis of flow, pressure and consumption data playing a critical part in allowing UU to achieve its company leakage target. Key accountabilities Ensuring all information reported is Reliable, Accurate and Complete Collecting, processing and analysing data provided by Operations and Asset Management and Delivery Reacting to flow changes in an appropriate manner to ensure any out breaks of leakage are resolved effectively Being responsible for producing DMA and Upstream leakage reports for Network Operations Being a local expert user for Netbase & INS • Ensuring that Asset Data is maintained correctly on our corporate systems Identifying areas of interest for detection teams Liaising with the Supply and Demand team to ensure that data input into the corporate leakage reporting systems is accurate Providing information to improve the effectiveness of our resources Scheduling work for detection teams Reviewing consumption data to ensure that it has be accurately recorded Ensuring all activities comply with Health and Safety Legislation, including dynamic risk assessment Being responsible for your own development Working in partnership with operations, alliance and contract employees to ensure work activities are completed within the agreed timescales Skills & experience Minimum ONC or equivalent qualification Able to demonstrate good technical understanding. You'll have an understanding of water network connectivity, pressure control and leakage detection methods as well as understanding the impact Leakage has on UUs vision to be a world class operator of utility infrastructure. Be proactive and confident in the way you deal with work and in dealing with the wider team Have the ability to manage own workload and work on own initiative to strict deadlines Demonstrate strong interpersonal skills Have the ability to work as a team to deliver high performance and have a proven record of achieving goals, objectives and scorecard measures Have working experience of Microsoft office applications inc advanced excel knowledge Demonstrate experience of Netbase, Watercore(or other trending software), Onemap & INS This role may not be eligible for sponsorship Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Salary - £38,346 Work Type - Onsite Job Location - Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
I am recruiting for a Cloud Digital Product Manager to work 3 days in Exeter, 2 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. As this role is based in Exeter 3 days a week the client is requesting candidates who live in commuting distance only. Candidates must have worked within central government in the last 12 months. This is a Product Manager role, please only apply if you have recent experience of working as a Product Manager. It is essential that you have proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services. You will have successfully managed commercial services and bought in services. You will have the ability to apply and adapt Agile and Lean practices in the context of an engineering focused team. You must have a strong understanding of user-centred product development, championing the use of user centered design even when the "users" are other engineers. Please apply ASAP if this is of interest.
Apr 26, 2026
Contractor
I am recruiting for a Cloud Digital Product Manager to work 3 days in Exeter, 2 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. As this role is based in Exeter 3 days a week the client is requesting candidates who live in commuting distance only. Candidates must have worked within central government in the last 12 months. This is a Product Manager role, please only apply if you have recent experience of working as a Product Manager. It is essential that you have proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services. You will have successfully managed commercial services and bought in services. You will have the ability to apply and adapt Agile and Lean practices in the context of an engineering focused team. You must have a strong understanding of user-centred product development, championing the use of user centered design even when the "users" are other engineers. Please apply ASAP if this is of interest.
Telent Technology Services Limited
City, Birmingham
Cisco Principal Network Design Engineer - Quinton (Birmingham) - Hybrid Telent Technology Services Limited is a leading technology company and specialist in the design, build, operation, and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront of the digital revolution. Key Responsibilities: This role is required to provide complex support to the Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. - Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. - Work as part of a dedicated engineering team providing technical Solutions, Design Architecture and support across modern networks. - Responding to problems escalated via the NRTS/Highways Technology Service desk/NOC and progressing the issue until closure to the customer's satisfaction, liaising with the NRTS NOC, field O&M/ customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. - Updating and documenting Service Requests on a Remedy system - Participation in a 24-hour call out rota for outside of normal working hours support. - Maintaining up to date product and technology knowledge - Escalation of product defects to the appropriate Business Division or third parties. - Attendance at customer meetings - Build relationships, customer trust, manage difficult situations, and negotiate conflict resolution. - Advocate for the customer during system outages/impairments and priority setting towards Telent for open issues. - Maintain customer satisfaction by assisting providing services that are fully compliant with the KPI. - Deliver support; synchronize and communicate between Technical Support team, NOC, and customer. Ensure proper customer follow-up and escalation. - Facilitate identification of control mechanisms and critical action/recovery paths for system components - Assist on providing Proactive Maintenance by monitoring and anticipating network performance with the result of avoiding issues/outages in the customer network. - Assist on providing conduct network performance analysis to assess the impact of a problem and to solve customer service-related issues. - Manage preparation and execution of service migration MOPs, network upgrades and retrofits, and ensure related communication towards the engineering team. - Timely notification anomalies with respect to products and their operational configurations, to avoid known issues in NRTS and National Highways Corporate Network which may have potential operation impact. Analyze if a technical document (procedure, notification) is applicable to the NOC, field O&M and propose Action Plan Key Objectives: - Deliver to agreed service standards - including monitoring and tracking of SLA's/KPIs - Support Corp Network project for Cisco ISE, ASA and Umbrella - Provide Network Design and architect responsibilities. - Provide the required Management Information & regular management updates. - Qualitative Input into the appropriate database/s to track and manage standard and bespoke processes. - Designing and implementing new SD-WAN solutions - Monitoring network performance - Producing network support documentation - Create workarounds, solutions, and mitigations for identified issues. - Identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. - Implement Approved Configuration Changes. - Obtaining appropriate documentation in connection with the customer's request, as per the defined processes. - Dealing with, monitoring of, or escalation of issues in an appropriate and timely manner, ensuring recording of all relevant details for dissemination into the business. - Attendance at Customer, supplier and Team meetings as required. - Undertake 'Special Projects' or Task / Process ownership, at Managers request, to facilitate self-development. - Analyse the event information for trends and patterns that indicate performance degradation, early indicators of failures, reoccurring events and raise these to Problem Management Team - Supports the Problem Resolution Manager with trend analysis related to proactive Problem Management. - Attend Tier1 & 2 National Highways Corporate sites as and when required necessary. - Take part in the on-call rota to provide out of hours remote support for National Highways NRTS and Corporate LAN Network. Must be able to demonstrate sound technical understanding in several of the following disciplines: - Cisco ISE, ASA, Meraki and Umbrella - these must have skills. - Skills in Cisco switches and routers and Meraki devices - Proficiency in maintenance and firmware upgrades - Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols - Have knowledge of and experience with the data, network and transport layers of communication or networking systems, IPV4/6, TCP, and other emerging protocols. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed. What we offer A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: - 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year. - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Apr 26, 2026
Full time
Cisco Principal Network Design Engineer - Quinton (Birmingham) - Hybrid Telent Technology Services Limited is a leading technology company and specialist in the design, build, operation, and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront of the digital revolution. Key Responsibilities: This role is required to provide complex support to the Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. - Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. - Work as part of a dedicated engineering team providing technical Solutions, Design Architecture and support across modern networks. - Responding to problems escalated via the NRTS/Highways Technology Service desk/NOC and progressing the issue until closure to the customer's satisfaction, liaising with the NRTS NOC, field O&M/ customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. - Updating and documenting Service Requests on a Remedy system - Participation in a 24-hour call out rota for outside of normal working hours support. - Maintaining up to date product and technology knowledge - Escalation of product defects to the appropriate Business Division or third parties. - Attendance at customer meetings - Build relationships, customer trust, manage difficult situations, and negotiate conflict resolution. - Advocate for the customer during system outages/impairments and priority setting towards Telent for open issues. - Maintain customer satisfaction by assisting providing services that are fully compliant with the KPI. - Deliver support; synchronize and communicate between Technical Support team, NOC, and customer. Ensure proper customer follow-up and escalation. - Facilitate identification of control mechanisms and critical action/recovery paths for system components - Assist on providing Proactive Maintenance by monitoring and anticipating network performance with the result of avoiding issues/outages in the customer network. - Assist on providing conduct network performance analysis to assess the impact of a problem and to solve customer service-related issues. - Manage preparation and execution of service migration MOPs, network upgrades and retrofits, and ensure related communication towards the engineering team. - Timely notification anomalies with respect to products and their operational configurations, to avoid known issues in NRTS and National Highways Corporate Network which may have potential operation impact. Analyze if a technical document (procedure, notification) is applicable to the NOC, field O&M and propose Action Plan Key Objectives: - Deliver to agreed service standards - including monitoring and tracking of SLA's/KPIs - Support Corp Network project for Cisco ISE, ASA and Umbrella - Provide Network Design and architect responsibilities. - Provide the required Management Information & regular management updates. - Qualitative Input into the appropriate database/s to track and manage standard and bespoke processes. - Designing and implementing new SD-WAN solutions - Monitoring network performance - Producing network support documentation - Create workarounds, solutions, and mitigations for identified issues. - Identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. - Implement Approved Configuration Changes. - Obtaining appropriate documentation in connection with the customer's request, as per the defined processes. - Dealing with, monitoring of, or escalation of issues in an appropriate and timely manner, ensuring recording of all relevant details for dissemination into the business. - Attendance at Customer, supplier and Team meetings as required. - Undertake 'Special Projects' or Task / Process ownership, at Managers request, to facilitate self-development. - Analyse the event information for trends and patterns that indicate performance degradation, early indicators of failures, reoccurring events and raise these to Problem Management Team - Supports the Problem Resolution Manager with trend analysis related to proactive Problem Management. - Attend Tier1 & 2 National Highways Corporate sites as and when required necessary. - Take part in the on-call rota to provide out of hours remote support for National Highways NRTS and Corporate LAN Network. Must be able to demonstrate sound technical understanding in several of the following disciplines: - Cisco ISE, ASA, Meraki and Umbrella - these must have skills. - Skills in Cisco switches and routers and Meraki devices - Proficiency in maintenance and firmware upgrades - Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols - Have knowledge of and experience with the data, network and transport layers of communication or networking systems, IPV4/6, TCP, and other emerging protocols. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed. What we offer A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: - 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year. - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Apr 26, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please