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brand ambassador service standards manager
Costa Limited
Store Manager - Cambridge Grand Arcade
Costa Limited Cambridge, Cambridgeshire
Costa Cambridge K5 Grand Arcade, Unit K5, Grand Arcade, Cambridge, Cambridgeshire, United Kingdom Job Description Store Manager - Cambridge Grand Arcade - Up to £40,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Apr 29, 2026
Full time
Costa Cambridge K5 Grand Arcade, Unit K5, Grand Arcade, Cambridge, Cambridgeshire, United Kingdom Job Description Store Manager - Cambridge Grand Arcade - Up to £40,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Supervisor
Flannels City, Belfast
Supervisor Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team in Belfast . Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will: Think without limits and take the team with you You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business. Own it and back it You will take pride in what you do with confidence, but not overconfidence. It's important you take ownership of your decisions, stand by your convictions and reason with contradiction. Not hesitate and act with purpose You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers. Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £31,450 per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership For further information and to submit your application, click the apply icon.
Apr 29, 2026
Full time
Supervisor Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team in Belfast . Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will: Think without limits and take the team with you You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business. Own it and back it You will take pride in what you do with confidence, but not overconfidence. It's important you take ownership of your decisions, stand by your convictions and reason with contradiction. Not hesitate and act with purpose You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers. Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £31,450 per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership For further information and to submit your application, click the apply icon.
Luxury Store Supervisor
Flannels City, Belfast
Luxury Store Supervisor Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team in Belfast . Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles - you will: Think without limits and take the team with you You will see the possible in the impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business. Own it and back it You will take pride in what you do with confidence, but not overconfidence. You must take ownership of your decisions, stand by your convictions and reason with contradiction. Do not hesitate and act with purpose You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects, acting both decisively and instinctively, without support from managers. Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £31,450 per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership For further information and to submit your application, click the apply icon.
Apr 29, 2026
Full time
Luxury Store Supervisor Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team in Belfast . Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles - you will: Think without limits and take the team with you You will see the possible in the impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business. Own it and back it You will take pride in what you do with confidence, but not overconfidence. You must take ownership of your decisions, stand by your convictions and reason with contradiction. Do not hesitate and act with purpose You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects, acting both decisively and instinctively, without support from managers. Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £31,450 per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership For further information and to submit your application, click the apply icon.
Boutique General Manager
Elite Associates Europe Limited
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
Apr 28, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
CBRE Enterprise EMEA
Senior Facilities Manager
CBRE Enterprise EMEA Brighton, Sussex
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 28, 2026
Full time
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Costa Coffee
Store Manager
Costa Coffee
As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You'll lead your team to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience. A bit about the role Everything - and we mean everything - is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. It's all yours to own and grow. So go ahead and make it your own. Creating the perfect space for customers to kick back with our coffee Drumming up fresh ideas that meet customers' ever-changing wants and needs Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition Inspiring your team to get buzzed about the business Training and developing your team to reach their full potential A passion for coffee and people is just the start of what we're looking for. What else makes a great Store Manager? Experience in leading a store team and inspiring them to strive for excellence. A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity A brand ambassador who ensures attention to brand standards An ambitious character who wants to be part of our growth journey Ability to thrive under pressure and execute at pace Experience of managing, coaching and developing team members - they could be our future leaders We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £35000 per annum 40 hours per week Annual bonus up to £7,800pa Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
Apr 26, 2026
Full time
As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You'll lead your team to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience. A bit about the role Everything - and we mean everything - is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. It's all yours to own and grow. So go ahead and make it your own. Creating the perfect space for customers to kick back with our coffee Drumming up fresh ideas that meet customers' ever-changing wants and needs Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition Inspiring your team to get buzzed about the business Training and developing your team to reach their full potential A passion for coffee and people is just the start of what we're looking for. What else makes a great Store Manager? Experience in leading a store team and inspiring them to strive for excellence. A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity A brand ambassador who ensures attention to brand standards An ambitious character who wants to be part of our growth journey Ability to thrive under pressure and execute at pace Experience of managing, coaching and developing team members - they could be our future leaders We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £35000 per annum 40 hours per week Annual bonus up to £7,800pa Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
Costa Limited
Store Manager - Tesco Dalkeith
Costa Limited
Job Description Store Manager - Tesco Dalkeith - Up to £36,600 per annum - Permanent Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are A strong leader with experience managing and developing successful teams A forward thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Apr 25, 2026
Full time
Job Description Store Manager - Tesco Dalkeith - Up to £36,600 per annum - Permanent Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are A strong leader with experience managing and developing successful teams A forward thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Costa Limited
Store Manager - Cameron Toll Drive Thru
Costa Limited Edinburgh, Midlothian
Costa Edinburgh Cameron Toll, Unit 19, Cameron Toll Shopping Centre, Edinburgh, Edinburgh, City of, United Kingdom Job Description Store Manager - Cameron Toll Drive Thru, Edinburgh - Up to £38,500 per annum - Maternity Cover At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% • Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Apr 25, 2026
Full time
Costa Edinburgh Cameron Toll, Unit 19, Cameron Toll Shopping Centre, Edinburgh, Edinburgh, City of, United Kingdom Job Description Store Manager - Cameron Toll Drive Thru, Edinburgh - Up to £38,500 per annum - Maternity Cover At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% • Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Store Manager
Foot Locker, Inc. Manchester, Lancashire
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting At least 4 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Payscheme Head Office Internships Striper AmbassadorProgramme Development Opportunities Address The Arndale Centre City Manchester State/Province UK Postal Code M4 3AB
Apr 25, 2026
Full time
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting At least 4 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Payscheme Head Office Internships Striper AmbassadorProgramme Development Opportunities Address The Arndale Centre City Manchester State/Province UK Postal Code M4 3AB
General Manager
Career Choices Dewis Gyrfa Ltd Manchester, Lancashire
With a proven track record in branded hotel operations, you will lead from the front, maximising financial returns, elevating guest experiences and living the voco brand. This role reports to the Regional General Manager. About the Role You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded. Duties include: Leading and developing Heads of Department to create a high-performing, highly engaged team. Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets. Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs. Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market. Driving guest satisfaction through innovative service enhancements and proactive feedback engagement. Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities. Leading community engagement initiatives that strengthen our local presence and corporate social responsibility. About You You are a commercially minded hotel leader with a flair for people, performance, and brand growth. You can switch between empowering your team and taking decisive action when required, and you thrive in a fast-paced, results-oriented environment. We're looking for: Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains. Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability. Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand. Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions. Exceptional people skills: Experienced in succession planning, team engagement, and talent development. Customer focus: Committed to delivering exceptional guest satisfaction and repeat business. Benefits Our rewards package includes: Discounted hotel stays around the globe, with food and beverage discounts Attractive discounts across many major retailers, restaurants, and events. FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms). Personal and career development Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice. Next Steps A member of our recruitment team will be in touch to arrange a 15-minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Regional General Manager. We review applications as they come in, so apply early to avoid missing out. We may close the role once we've found the right person. Who are Kew Green Hotels? Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people-driven business that's passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at . At Kew Green Hotels, we're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at - we're here to support you.
Apr 25, 2026
Full time
With a proven track record in branded hotel operations, you will lead from the front, maximising financial returns, elevating guest experiences and living the voco brand. This role reports to the Regional General Manager. About the Role You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded. Duties include: Leading and developing Heads of Department to create a high-performing, highly engaged team. Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets. Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs. Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market. Driving guest satisfaction through innovative service enhancements and proactive feedback engagement. Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities. Leading community engagement initiatives that strengthen our local presence and corporate social responsibility. About You You are a commercially minded hotel leader with a flair for people, performance, and brand growth. You can switch between empowering your team and taking decisive action when required, and you thrive in a fast-paced, results-oriented environment. We're looking for: Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains. Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability. Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand. Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions. Exceptional people skills: Experienced in succession planning, team engagement, and talent development. Customer focus: Committed to delivering exceptional guest satisfaction and repeat business. Benefits Our rewards package includes: Discounted hotel stays around the globe, with food and beverage discounts Attractive discounts across many major retailers, restaurants, and events. FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms). Personal and career development Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice. Next Steps A member of our recruitment team will be in touch to arrange a 15-minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Regional General Manager. We review applications as they come in, so apply early to avoid missing out. We may close the role once we've found the right person. Who are Kew Green Hotels? Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people-driven business that's passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at . At Kew Green Hotels, we're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at - we're here to support you.
Integro Partners
General Manager
Integro Partners Hounslow, London
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Apr 24, 2026
Full time
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Mandeville Recruitment Group
Assistant Store Manager
Mandeville Recruitment Group Castleford, Yorkshire
Assistant Store Manager - Lifestyle Brand Salary: circa £30k + Commission + BenefitsLocation: Castleford, West YorkshireWe're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step.What You'll Do Lead, coach, and inspire your team to deliver exceptional customer service. Take full responsibility for store performance, sales, and operations. Drive sales growth and exceed KPIs and targets. Deliver training and development so your team are confident brand ambassadors. Oversee stock control, compliance, health & safety, and store standards. Implement promotions and marketing activities to increase footfall and conversion.What We're Looking For 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. Proven track record of sales success and team leadership. Strong communication and organisational skills. Customer-focused with a hands-on, proactive approach. Flexibility to work retail hours, including weekends.What's on Offer Competitive salary + commission scheme. 25 days holiday. Private medical insurance, life insurance & pension. Staff lunches, social events & team initiatives. Clear training & career development opportunities.Apply TodayIf you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now.Mandeville is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
Assistant Store Manager - Lifestyle Brand Salary: circa £30k + Commission + BenefitsLocation: Castleford, West YorkshireWe're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step.What You'll Do Lead, coach, and inspire your team to deliver exceptional customer service. Take full responsibility for store performance, sales, and operations. Drive sales growth and exceed KPIs and targets. Deliver training and development so your team are confident brand ambassadors. Oversee stock control, compliance, health & safety, and store standards. Implement promotions and marketing activities to increase footfall and conversion.What We're Looking For 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. Proven track record of sales success and team leadership. Strong communication and organisational skills. Customer-focused with a hands-on, proactive approach. Flexibility to work retail hours, including weekends.What's on Offer Competitive salary + commission scheme. 25 days holiday. Private medical insurance, life insurance & pension. Staff lunches, social events & team initiatives. Clear training & career development opportunities.Apply TodayIf you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now.Mandeville is acting as an Employment Agency in relation to this vacancy.
Costa Coffee
Team Leader
Costa Coffee Leven, Fife
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 23, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Costa Limited
Store Manager - NEXT Biggleswade
Costa Limited Biggleswade, Bedfordshire
Job Description Store Manager - NEXT, Biggleswade - Up to £38,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Apr 22, 2026
Full time
Job Description Store Manager - NEXT, Biggleswade - Up to £38,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Brainkind
Fundraising Manager
Brainkind Burgess Hill, Sussex
Fundraising Manager Location: York or Burgess Hill / Hybrid Salary: £42,000 - £45,000 per annum DOE Hours: 35hrs per week Why join us? Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. MAIN PURPOSE: We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines. This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind s organisational priorities, financial sustainability goals, and growth ambitions. The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving. MAIN TASKS AND RESPONSIBILITIES: Strategic Leadership Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth. Set and manage annual income targets exceeding £500k to £1m. Identify new income streams aligned to Brainkind s service model and expansion priorities. Work closely with senior leadership to align fundraising with operational and strategic objectives. Income Generation (All Disciplines) Lead and oversee income generation across: Trusts & Foundations Develop compelling proposals for health, social care and rehabilitation funding. Corporate Partnerships Secure and manage mutually beneficial local partnerships. Community & Events Fundraising Grow supporter-led activity nationally. Individual Giving & Digital Campaigns Strengthen acquisition, retention and legacy programmes. Statutory & Health Sector Funding (where applicable outside commissioned services). Team Management Line manage, coach and develop a small fundraising team. Foster a high-performance, collaborative culture. Set KPIs and ensure strong pipeline management and reporting. Relationship & Stakeholder Management Act as an ambassador for Brainkind externally. Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies. Work closely with marketing/communications to strengthen brand-led fundraising campaigns. Governance & Compliance Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR). Monitor ROI and cost-effectiveness across fundraising activities. ABOUT YOU: Knowledge of a broad range of fundraising and charity sector activities. Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale). Experience in managing successful campaigns, both digitally and within the community. Strategic thinker with the ability to analyse data and manager performance pipelines. Be able to research, identify and build on opportunities for fundraising initiatives. Creative and innovative. REWARDS: You can look forward to excellent benefits including: A competitive salary of £42,000 - £45,000 per annum DOE 38 days annual leave (inclusive of bank holidays) (pro rata) Buy and sell up to 5 days annual leave. Health Cash Plan Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance. Eye voucher scheme Free parking Company Pension Long Service and Staff Awards We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals. Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Apr 22, 2026
Full time
Fundraising Manager Location: York or Burgess Hill / Hybrid Salary: £42,000 - £45,000 per annum DOE Hours: 35hrs per week Why join us? Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. MAIN PURPOSE: We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines. This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind s organisational priorities, financial sustainability goals, and growth ambitions. The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving. MAIN TASKS AND RESPONSIBILITIES: Strategic Leadership Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth. Set and manage annual income targets exceeding £500k to £1m. Identify new income streams aligned to Brainkind s service model and expansion priorities. Work closely with senior leadership to align fundraising with operational and strategic objectives. Income Generation (All Disciplines) Lead and oversee income generation across: Trusts & Foundations Develop compelling proposals for health, social care and rehabilitation funding. Corporate Partnerships Secure and manage mutually beneficial local partnerships. Community & Events Fundraising Grow supporter-led activity nationally. Individual Giving & Digital Campaigns Strengthen acquisition, retention and legacy programmes. Statutory & Health Sector Funding (where applicable outside commissioned services). Team Management Line manage, coach and develop a small fundraising team. Foster a high-performance, collaborative culture. Set KPIs and ensure strong pipeline management and reporting. Relationship & Stakeholder Management Act as an ambassador for Brainkind externally. Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies. Work closely with marketing/communications to strengthen brand-led fundraising campaigns. Governance & Compliance Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR). Monitor ROI and cost-effectiveness across fundraising activities. ABOUT YOU: Knowledge of a broad range of fundraising and charity sector activities. Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale). Experience in managing successful campaigns, both digitally and within the community. Strategic thinker with the ability to analyse data and manager performance pipelines. Be able to research, identify and build on opportunities for fundraising initiatives. Creative and innovative. REWARDS: You can look forward to excellent benefits including: A competitive salary of £42,000 - £45,000 per annum DOE 38 days annual leave (inclusive of bank holidays) (pro rata) Buy and sell up to 5 days annual leave. Health Cash Plan Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance. Eye voucher scheme Free parking Company Pension Long Service and Staff Awards We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals. Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Mandeville Recruitment Group
Assistant Store Manager
Mandeville Recruitment Group Dartford, Kent
Assistant Store Manager - Lifestyle Brand - Flagship StoreSalary: circa £30k + Commission + BenefitsLocation: Dartford, KentWe're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step.What You'll Do Lead, coach, and inspire your team to deliver exceptional customer service. Take full responsibility for store performance, sales, and operations. Drive sales growth and exceed KPIs and targets. Deliver training and development so your team are confident brand ambassadors. Oversee stock control, compliance, health & safety, and store standards. Implement promotions and marketing activities to increase footfall and conversion.What We're Looking For 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. Proven track record of sales success and team leadership. Strong communication and organisational skills. Customer-focused with a hands-on, proactive approach. Flexibility to work retail hours, including weekends.What's on Offer Competitive salary + commission scheme. 25 days holiday. Private medical insurance, life insurance & pension. Staff lunches, social events & team initiatives. Clear training & career development opportunities.Apply TodayIf you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now.Mandeville is acting as an Employment Agency in relation to this vacancy.
Apr 22, 2026
Full time
Assistant Store Manager - Lifestyle Brand - Flagship StoreSalary: circa £30k + Commission + BenefitsLocation: Dartford, KentWe're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step.What You'll Do Lead, coach, and inspire your team to deliver exceptional customer service. Take full responsibility for store performance, sales, and operations. Drive sales growth and exceed KPIs and targets. Deliver training and development so your team are confident brand ambassadors. Oversee stock control, compliance, health & safety, and store standards. Implement promotions and marketing activities to increase footfall and conversion.What We're Looking For 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. Proven track record of sales success and team leadership. Strong communication and organisational skills. Customer-focused with a hands-on, proactive approach. Flexibility to work retail hours, including weekends.What's on Offer Competitive salary + commission scheme. 25 days holiday. Private medical insurance, life insurance & pension. Staff lunches, social events & team initiatives. Clear training & career development opportunities.Apply TodayIf you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now.Mandeville is acting as an Employment Agency in relation to this vacancy.
The Body Shop International Limited
Team leader - 25hrs
The Body Shop International Limited Windsor, Berkshire
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop More about the role Customer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns. Delivery - As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Teamwork and People Management - Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We're are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand. What we look for Experience working in customer service, have genuine passion for beauty and the retail industry Ability to communicate and listen effectively and demonstrate operational skills Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs A positive mindset with the willingness to develop. Ability to multitask, manage time and work flexible hours Talent Drivers Collaborative Skills Purpose Personal Conduct Leadership Commerciality
Apr 22, 2026
Full time
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop More about the role Customer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns. Delivery - As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Teamwork and People Management - Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We're are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand. What we look for Experience working in customer service, have genuine passion for beauty and the retail industry Ability to communicate and listen effectively and demonstrate operational skills Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs A positive mindset with the willingness to develop. Ability to multitask, manage time and work flexible hours Talent Drivers Collaborative Skills Purpose Personal Conduct Leadership Commerciality
Sytner Group
Volkswagen Local Business Development Manager
Sytner Group Llandudno, Gwynedd
North Wales Volkswagen has an exciting opportunity for a high calibre, enthusiastic Local Business Development Manager to join their thriving team. The successful candidate will be responsible for building and developing outstanding relationships with broker partners in order to secure and maintain the supply of vehicles through multiple sales channels. Experience in this industry or similar sales role is preferred, and you must be driven, enthusiastic and want to succeed. A desire and want to bring new ideas to expand and develop the corporate department within the business is paramount. You must also be excited about embracing our positive proactive culture and ensuring our high standards and commitments to our customers are maintained at all times. Your key objectives include (but aren't limited to): Developing new business opportunities within the Market Area, and developing the relationship through regular contact/follow-up programmes. Proactively managing existing Key Accounts, concentrating on maintaining agreed service levels, building strong relationships both at an individual and company level, and seeking incremental business opportunities where appropriate.About you The team at North Wales is incredibly committed to being famous for delighting our customers and getting it right first time. With uncompromised Customer Satisfaction at the forefront of our business, you must have the attributes to act as an exemplary ambassador for both Sytner Group and manufacturer partners, delivering the very highest standards of customer service to achieve that exceptional customer journey that we aspire to. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 21, 2026
Full time
North Wales Volkswagen has an exciting opportunity for a high calibre, enthusiastic Local Business Development Manager to join their thriving team. The successful candidate will be responsible for building and developing outstanding relationships with broker partners in order to secure and maintain the supply of vehicles through multiple sales channels. Experience in this industry or similar sales role is preferred, and you must be driven, enthusiastic and want to succeed. A desire and want to bring new ideas to expand and develop the corporate department within the business is paramount. You must also be excited about embracing our positive proactive culture and ensuring our high standards and commitments to our customers are maintained at all times. Your key objectives include (but aren't limited to): Developing new business opportunities within the Market Area, and developing the relationship through regular contact/follow-up programmes. Proactively managing existing Key Accounts, concentrating on maintaining agreed service levels, building strong relationships both at an individual and company level, and seeking incremental business opportunities where appropriate.About you The team at North Wales is incredibly committed to being famous for delighting our customers and getting it right first time. With uncompromised Customer Satisfaction at the forefront of our business, you must have the attributes to act as an exemplary ambassador for both Sytner Group and manufacturer partners, delivering the very highest standards of customer service to achieve that exceptional customer journey that we aspire to. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
perfect placement
Fast Fit Centre Manager
perfect placement Cowley, Oxfordshire
Autocentre Manager required in Oxford. Competitive basic salary plus bonuses with 50,000+ annual on-target earnings. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. Up to 44 days annual leave (including 8 bank holidays). Our client, a widely recognised automotive service centre group with 40 locations nationwide, is currently looking to recruit an Autocentre Manager for the Oxford site. Reporting to the Regional Manager and working as part of a large, friendly team, your key responsibilities as an Autocentre Manager will include: Promoting and maintaining our client's image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met. Coordinating and controlling the work of autocentre staff, offering assistance and support as required. Ensuring the security of stock and monies, and being accountable for any losses. Maintaining company house-keeping standards. In order to be eligible, you will ideally hold at least a couple of years' experience working in a similar autocentre management role with excellent customer service skills; however, our client would consider applications from exceptional Workshop Controllers or Service/Parts Advisors who have the relevant experience and aspirations to develop their careers. Any qualifications or practical experience working as a Vehicle Technician or an MOT licence would be desirable, but are non-essential. Customer satisfaction is of paramount importance to our client, and your ability to communicate effectively with our clientele will contribute to generating new and repeat business, which will enhance the overall profitability and success of your branch. A UK driving licence with minimal points is essential. What's in it for you? For your hard work as an Autocentre Manager, our client is offering: A competitive basic salary with excellent bonus opportunities to earn 50,000+ per annum (some Autocentre Managers are earning 60,000+ per annum). Up to 44 days annual leave (including 8 bank holidays). Career development opportunities. Training at our client's IMI-approved training academies. Workplace uniform. Company discounts. Workplace pension scheme. Career progression opportunities. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. If you are interested in hearing more about this Autocentre Manager job in the Oxford area, please contact Sarena Abbott at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Oct 02, 2025
Full time
Autocentre Manager required in Oxford. Competitive basic salary plus bonuses with 50,000+ annual on-target earnings. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. Up to 44 days annual leave (including 8 bank holidays). Our client, a widely recognised automotive service centre group with 40 locations nationwide, is currently looking to recruit an Autocentre Manager for the Oxford site. Reporting to the Regional Manager and working as part of a large, friendly team, your key responsibilities as an Autocentre Manager will include: Promoting and maintaining our client's image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met. Coordinating and controlling the work of autocentre staff, offering assistance and support as required. Ensuring the security of stock and monies, and being accountable for any losses. Maintaining company house-keeping standards. In order to be eligible, you will ideally hold at least a couple of years' experience working in a similar autocentre management role with excellent customer service skills; however, our client would consider applications from exceptional Workshop Controllers or Service/Parts Advisors who have the relevant experience and aspirations to develop their careers. Any qualifications or practical experience working as a Vehicle Technician or an MOT licence would be desirable, but are non-essential. Customer satisfaction is of paramount importance to our client, and your ability to communicate effectively with our clientele will contribute to generating new and repeat business, which will enhance the overall profitability and success of your branch. A UK driving licence with minimal points is essential. What's in it for you? For your hard work as an Autocentre Manager, our client is offering: A competitive basic salary with excellent bonus opportunities to earn 50,000+ per annum (some Autocentre Managers are earning 60,000+ per annum). Up to 44 days annual leave (including 8 bank holidays). Career development opportunities. Training at our client's IMI-approved training academies. Workplace uniform. Company discounts. Workplace pension scheme. Career progression opportunities. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. If you are interested in hearing more about this Autocentre Manager job in the Oxford area, please contact Sarena Abbott at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Bowdon Associates Limited
Business Development Manager - Facades
Bowdon Associates Limited City, Manchester
Job Title: Business Development Manager - Facades Location: Manchester Salary: £50,000 - £60,000 + Package The Client Our client work within the construction industry and are a leading commercial glazing, cladding and façade specialist, they are looking to add a Business Development Manager to their team. This is a fantastic opportunity to join a successful company that encourages innovative thinking, works as a team in line with its vision and values. The Role Our client are seeking an experienced Business Development Manager to Identify, qualify and close new business opportunities, to generate revenue and improve profitability. Identify new business opportunities Utilise and ensure the CRM / Deltek system is up to date at all times with accurate activity, pipeline and information Be proactive in ensuring you are up to date with all product information, pricing and specification details Participate and lead events, seminars or corporate hospitality as required to build prospect and client relationships and build the company profile Position our client to give a competitive edge against competition. Meet with key decision makers within new and existing business opportunities Qualification of business opportunities with key decision makers Present and deliver bespoke quotes to key decision makers Proactively identify business opportunities through research and targeted business campaigns Competent in consulting with key clients to promote multi product solutions Confident in utilising a consultancy sales process Ability to build and maintain the agreed pipeline level Be a brand ambassador for the business Ability to resolve escalated customer complaints to prospects and existing clients. Understand, research and identify market trends and business opportunities. Follow all set workflows and processes as set for the department by you and the Head of Sales Service existing accounts and new accounts. Maintain profit margin and seek to increase average order values Maintain and enhance sales cadence through monitoring personal sales ratios Monitor and understand key competition Desired Skills & Qualifications of the Business Development Manager Proven track record in B2B field sales and/or Account Management within facades or with good contacts within Tier 1 & 2 Contractors. Prior use of CRM and MS Office Engineering background and advantage Clean driving licence Motivated self-starter Flexible due to travel/longer hours Confident and articulate communicator able to present to prospects and clients Organised and trustworthy What's on Offer Salary of up to £60,000 Company Car / Car Allowance Healthcare Cash Plan 25 days holiday Pension Death in Service Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Oct 02, 2025
Full time
Job Title: Business Development Manager - Facades Location: Manchester Salary: £50,000 - £60,000 + Package The Client Our client work within the construction industry and are a leading commercial glazing, cladding and façade specialist, they are looking to add a Business Development Manager to their team. This is a fantastic opportunity to join a successful company that encourages innovative thinking, works as a team in line with its vision and values. The Role Our client are seeking an experienced Business Development Manager to Identify, qualify and close new business opportunities, to generate revenue and improve profitability. Identify new business opportunities Utilise and ensure the CRM / Deltek system is up to date at all times with accurate activity, pipeline and information Be proactive in ensuring you are up to date with all product information, pricing and specification details Participate and lead events, seminars or corporate hospitality as required to build prospect and client relationships and build the company profile Position our client to give a competitive edge against competition. Meet with key decision makers within new and existing business opportunities Qualification of business opportunities with key decision makers Present and deliver bespoke quotes to key decision makers Proactively identify business opportunities through research and targeted business campaigns Competent in consulting with key clients to promote multi product solutions Confident in utilising a consultancy sales process Ability to build and maintain the agreed pipeline level Be a brand ambassador for the business Ability to resolve escalated customer complaints to prospects and existing clients. Understand, research and identify market trends and business opportunities. Follow all set workflows and processes as set for the department by you and the Head of Sales Service existing accounts and new accounts. Maintain profit margin and seek to increase average order values Maintain and enhance sales cadence through monitoring personal sales ratios Monitor and understand key competition Desired Skills & Qualifications of the Business Development Manager Proven track record in B2B field sales and/or Account Management within facades or with good contacts within Tier 1 & 2 Contractors. Prior use of CRM and MS Office Engineering background and advantage Clean driving licence Motivated self-starter Flexible due to travel/longer hours Confident and articulate communicator able to present to prospects and clients Organised and trustworthy What's on Offer Salary of up to £60,000 Company Car / Car Allowance Healthcare Cash Plan 25 days holiday Pension Death in Service Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

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