A market-leading Technology client of ours is currently looking for a Systems Engineer to join their team based in Whiteley. In the role, you will be responsible for installing, integrating, and commissioning the system/ solutions and getting the system(s) operational across the UK. Daily duties include: Communicating with customers about all technical issues Collaborating with internal and external stakeholders to resolve problems and identify areas of improvement Planning, creating & coordinating data/information to implement the technical solution(s) Troubleshooting - organising measures in connection with technical issues to remedy system errors and properly document the agreed resolution Collaborate with Solution Architects and other key technical stakeholders for decisions on implementation of complex technical solutions & system optimisation Inspecting and accepting products from sub-suppliers and partners prior to implementation (this may involve travelling to the Austrian headquarters) Create & review the system(s) technical documentation and interfaces Collaboration with Competence centres (Austria/Canada) and relevant internal stakeholders. Experience required for the role: Network and IT infrastructure in a safety-critical environment is highly desirable Ideally, some system administration experience of a mix windows / Linux IT system Communication systems experience desirable Electrical / Telecommunication know-how Project delivery experience Project support experience desirable Requirements Engineering If this opportunity looks suitable, please don't hesitate to contact Lewis directly on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 12, 2026
Full time
A market-leading Technology client of ours is currently looking for a Systems Engineer to join their team based in Whiteley. In the role, you will be responsible for installing, integrating, and commissioning the system/ solutions and getting the system(s) operational across the UK. Daily duties include: Communicating with customers about all technical issues Collaborating with internal and external stakeholders to resolve problems and identify areas of improvement Planning, creating & coordinating data/information to implement the technical solution(s) Troubleshooting - organising measures in connection with technical issues to remedy system errors and properly document the agreed resolution Collaborate with Solution Architects and other key technical stakeholders for decisions on implementation of complex technical solutions & system optimisation Inspecting and accepting products from sub-suppliers and partners prior to implementation (this may involve travelling to the Austrian headquarters) Create & review the system(s) technical documentation and interfaces Collaboration with Competence centres (Austria/Canada) and relevant internal stakeholders. Experience required for the role: Network and IT infrastructure in a safety-critical environment is highly desirable Ideally, some system administration experience of a mix windows / Linux IT system Communication systems experience desirable Electrical / Telecommunication know-how Project delivery experience Project support experience desirable Requirements Engineering If this opportunity looks suitable, please don't hesitate to contact Lewis directly on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Quality Systems Engineer. Overall Purpose: The Systems Quality Engineer plays a pivotal role in fostering excellence by overseeing the development, implementation, and continual enhancement of quality management systems and standards throughout the organization. This role involves ensuring adherence to company procedures and spearheading initiatives to drive continuous improvement championing a culture of quality across all facets of the business. By working in cross functionally with a dedicated team, the Quality Engineer serves as a driving force in upholding quality benchmarks. Key Duties: Collaborate closely with the Quality team and company stakeholders to establish, monitor, and implement the Quality Management Systems (QMS) and contractual/legal governance such as PED 2014/68/EU. Devise, refine, and enhance the Integrated Management System to serve as a foundational framework that promote quality and operational standards. Evaluate potential quality risks and opportunities, and escalate them when deemed appropriate, facilitating timely intervention and resolution. Act as the company representative for notified body and customer audit visits. Manage and deliver both the internal and supplier audit schedule, leading on any non-conformances, ensuring that corrective and preventative actions are effectively executed, and outcomes are effectively communicated. Safeguard the integrity of quality systems implementing and scrutinizing compliance with ISO 9001, PED, ASME and ATEX. Play a pivotal role in overseeing the supply chain by conducting audits and reviewing operational practices and systems to ensure compliance with our QMS Standards. Act as a focal point for the training and professional development of all staff members, guaranteeing their comprehensive grasp of quality standards and their direct relevance to overarching business objectives. Ensure that material conforms to statuary regulations for use within rupture disc manufacturing. Lead cross-functional continuous improvement projects, employing proven and innovative methodologies. Key Requirements: Bachelor's Degree (or equivalent qualification/experience) in relevant technical field. Trained auditor. Proven expertise in precision engineering and manufacturing environments. Demonstrated experience in establishing and maintaining robust quality systems across manufacturing and engineering businesses. Proficiency in change management complemented by strong analytical skills. Accomplished at nurturing and maintaining client and stakeholder relationships. Exceptional multitasking skills coupled with the ability to efficiently prioritize workflow. Proficient and clear communication skills, both verbal and written. Proficiency in utilizing Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook. Familiarity with business systems such as ERP (e.g. Microsoft Dynamics). Accomplished presentation skills. Understanding of standards like PED, ASME, and ATEX (equivalent technical standards considered as training will be given). Proficiency in root cause analysis techniques including FMEA (Failure Modes and Effects Analysis). Familiarity with requirements including APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process). Proficiency in lean manufacturing tools, enabling streamlined operational processes. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
May 12, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Quality Systems Engineer. Overall Purpose: The Systems Quality Engineer plays a pivotal role in fostering excellence by overseeing the development, implementation, and continual enhancement of quality management systems and standards throughout the organization. This role involves ensuring adherence to company procedures and spearheading initiatives to drive continuous improvement championing a culture of quality across all facets of the business. By working in cross functionally with a dedicated team, the Quality Engineer serves as a driving force in upholding quality benchmarks. Key Duties: Collaborate closely with the Quality team and company stakeholders to establish, monitor, and implement the Quality Management Systems (QMS) and contractual/legal governance such as PED 2014/68/EU. Devise, refine, and enhance the Integrated Management System to serve as a foundational framework that promote quality and operational standards. Evaluate potential quality risks and opportunities, and escalate them when deemed appropriate, facilitating timely intervention and resolution. Act as the company representative for notified body and customer audit visits. Manage and deliver both the internal and supplier audit schedule, leading on any non-conformances, ensuring that corrective and preventative actions are effectively executed, and outcomes are effectively communicated. Safeguard the integrity of quality systems implementing and scrutinizing compliance with ISO 9001, PED, ASME and ATEX. Play a pivotal role in overseeing the supply chain by conducting audits and reviewing operational practices and systems to ensure compliance with our QMS Standards. Act as a focal point for the training and professional development of all staff members, guaranteeing their comprehensive grasp of quality standards and their direct relevance to overarching business objectives. Ensure that material conforms to statuary regulations for use within rupture disc manufacturing. Lead cross-functional continuous improvement projects, employing proven and innovative methodologies. Key Requirements: Bachelor's Degree (or equivalent qualification/experience) in relevant technical field. Trained auditor. Proven expertise in precision engineering and manufacturing environments. Demonstrated experience in establishing and maintaining robust quality systems across manufacturing and engineering businesses. Proficiency in change management complemented by strong analytical skills. Accomplished at nurturing and maintaining client and stakeholder relationships. Exceptional multitasking skills coupled with the ability to efficiently prioritize workflow. Proficient and clear communication skills, both verbal and written. Proficiency in utilizing Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook. Familiarity with business systems such as ERP (e.g. Microsoft Dynamics). Accomplished presentation skills. Understanding of standards like PED, ASME, and ATEX (equivalent technical standards considered as training will be given). Proficiency in root cause analysis techniques including FMEA (Failure Modes and Effects Analysis). Familiarity with requirements including APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process). Proficiency in lean manufacturing tools, enabling streamlined operational processes. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
Customer Service Representative - B2B Location: Brough Area, HU14 Hours: Monday to Friday, 8:30am - 17:00pm Pay: 13.08 per hour Contract: Temp to Perm Opportunity Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team. This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK. Key Responsibilities: Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems. Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to. Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions. Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods. Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems. Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns. Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience. Escalate complex queries or complaints appropriately, ensuring swift resolution and customer satisfaction. Continuously develop product and system knowledge to stay ahead of client needs and industry trends. Ideal Candidate: Strong administrative and numeracy skills with a keen eye for detail. Confident communicator with a customer-first mindset. Comfortable working across multiple systems and managing competing priorities. Reliable, hardworking, and committed to delivering high standards of service. If you're looking for a role where you can make a real impact in a supportive and energetic team, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 11, 2026
Seasonal
Customer Service Representative - B2B Location: Brough Area, HU14 Hours: Monday to Friday, 8:30am - 17:00pm Pay: 13.08 per hour Contract: Temp to Perm Opportunity Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team. This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK. Key Responsibilities: Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems. Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to. Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions. Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods. Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems. Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns. Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience. Escalate complex queries or complaints appropriately, ensuring swift resolution and customer satisfaction. Continuously develop product and system knowledge to stay ahead of client needs and industry trends. Ideal Candidate: Strong administrative and numeracy skills with a keen eye for detail. Confident communicator with a customer-first mindset. Comfortable working across multiple systems and managing competing priorities. Reliable, hardworking, and committed to delivering high standards of service. If you're looking for a role where you can make a real impact in a supportive and energetic team, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We have an opportunity available due to an internal promotion with our Head Office Customer Services Team Join us as a Customer Services Advisor earning a salary of £27,000 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. What we are also offering the Customer Service Advisor - Bonus. - Pension scheme. - 37.5 hours per week but get paid for 40! Enjoy a full paid 30-minute lunch break each day. - Generous staff discount (following probation). - 29 days holiday per year (including bank holidays). - Free on-site car parking. - Personal use of in-store equipment after hours. - Full on the job training. - Free tea & coffee. - Working within a small friendly team. A Customer Service Advisor at Fitness Superstore, will - Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience. - Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status. - Order Processing: Efficiently process customer orders working alongside our fraud checks - Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery. - Customer Support: Answer customer enquiries via phone, email, and live chat using Zendesk, offering support and information about their orders, products, and services. - Carrier Reports & Claims: React promptly to carrier reports, investigate delivery issues, and process carrier claims for lost or damaged items. - Achieving Delivery Goals: Work towards company deadlines to ensure timely next-day deliveries, addressing any potential delays and finding resolutions where necessary. - Warehouse Collaboration: Collaborate with the warehouse team to ensure smooth order fulfilment and resolve any shipping-related concerns. - Platform Management: Use various portals such as Amazon, eBay, PayPal, and Klarna to manage orders, process payments, and provide customer support through these platforms. - Complaint Resolution: Address and resolve customer complaints effectively, ensuring a positive outcome for the customer while maintaining company standards. Working 37.5 hours per week Monday to Friday (either 08 00, 09 00 or 10 00). Weekends on a shift basis (1 in 3). However, due to the needs of the business this may change to either a 1 in 2 basis or a 1 in 4 basis therefore, allowing time with your family and friends. (Weekend hours would be Saturday 09 00, Sunday 11 00). The successful Customer Service Advisor will have - Have at least 12 months experience within a customer service office-based environment. - Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone. - The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously. - The ability to be a team player - Excellent attention to detail. - Computer literate skills including Excel, Word, and Outlook. - Strong communication skills, both written and verbal, with a professional and friendly manner. - Experience with customer service platforms, particularly Zendesk, is a plus. - Ability to process orders, handle fraud checks, and resolve delivery issues efficiently. - Familiarity with online selling platforms such as Amazon, eBay, PayPal, and Klarna, an advantage but full training will be given - Excellent organizational skills with the ability to work under tight deadlines and manage workload. - A proactive, flexible, solution-oriented attitude and a passion for delivering exceptional customer service.
May 11, 2026
Full time
We have an opportunity available due to an internal promotion with our Head Office Customer Services Team Join us as a Customer Services Advisor earning a salary of £27,000 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. What we are also offering the Customer Service Advisor - Bonus. - Pension scheme. - 37.5 hours per week but get paid for 40! Enjoy a full paid 30-minute lunch break each day. - Generous staff discount (following probation). - 29 days holiday per year (including bank holidays). - Free on-site car parking. - Personal use of in-store equipment after hours. - Full on the job training. - Free tea & coffee. - Working within a small friendly team. A Customer Service Advisor at Fitness Superstore, will - Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience. - Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status. - Order Processing: Efficiently process customer orders working alongside our fraud checks - Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery. - Customer Support: Answer customer enquiries via phone, email, and live chat using Zendesk, offering support and information about their orders, products, and services. - Carrier Reports & Claims: React promptly to carrier reports, investigate delivery issues, and process carrier claims for lost or damaged items. - Achieving Delivery Goals: Work towards company deadlines to ensure timely next-day deliveries, addressing any potential delays and finding resolutions where necessary. - Warehouse Collaboration: Collaborate with the warehouse team to ensure smooth order fulfilment and resolve any shipping-related concerns. - Platform Management: Use various portals such as Amazon, eBay, PayPal, and Klarna to manage orders, process payments, and provide customer support through these platforms. - Complaint Resolution: Address and resolve customer complaints effectively, ensuring a positive outcome for the customer while maintaining company standards. Working 37.5 hours per week Monday to Friday (either 08 00, 09 00 or 10 00). Weekends on a shift basis (1 in 3). However, due to the needs of the business this may change to either a 1 in 2 basis or a 1 in 4 basis therefore, allowing time with your family and friends. (Weekend hours would be Saturday 09 00, Sunday 11 00). The successful Customer Service Advisor will have - Have at least 12 months experience within a customer service office-based environment. - Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone. - The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously. - The ability to be a team player - Excellent attention to detail. - Computer literate skills including Excel, Word, and Outlook. - Strong communication skills, both written and verbal, with a professional and friendly manner. - Experience with customer service platforms, particularly Zendesk, is a plus. - Ability to process orders, handle fraud checks, and resolve delivery issues efficiently. - Familiarity with online selling platforms such as Amazon, eBay, PayPal, and Klarna, an advantage but full training will be given - Excellent organizational skills with the ability to work under tight deadlines and manage workload. - A proactive, flexible, solution-oriented attitude and a passion for delivering exceptional customer service.
Company Overview RightShip is the world's biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices. We bring together years of industry expertise with analytics and large data sets to deliver safety and environmental scoring systems, recommendations and consultancy services. Using leading data and technology, we aim to set new benchmarks in environmental protection and support global initiatives that create win win outcomes for business and the environment. What We Offer We provide a rewarding workplace where you contribute to making ships safer for crew and cargo. Our base salary is competitive, we support employee wellbeing and provide a Healthy Living Allowance. An annual incentive scheme is offered, and professional development opportunities help your career grow. What Makes RightShip a Great Place to Work RightShip is an equal opportunity employer and champions diversity. Our teams include individuals from diverse geographies, cultures, religions, ethnicities, genders, sexual orientations, abilities and generations. Diversity strengthens us as a company. Job Overview Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. The role focuses on enterprise and mid market customers requiring high touch, dedicated service, and partners closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals. Major Responsibilities Customer Onboarding and Implementation Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite. Coordinate onboarding activities including account enablement, configuration, training and early adoption support. Guide customers through key product capabilities and align their objectives with the value delivered. Ensure a smooth transition from Sales to Customer Success by supporting handover of new accounts and confirming customer goals. Customer Engagement and Value Realization Manage an assigned portfolio, maintaining regular engagement to ensure customers derive value. Develop strong relationships with customer stakeholders to understand operational needs and priorities. Monitor usage, engagement and satisfaction to identify opportunities for improved adoption. Proactively identify risks, blockers or issues affecting success and work with internal teams to resolve them. Act as the voice of the customer by collecting feedback and sharing insights with Product, Sales and other teams. Customer Retention & Account Health Support retention and renewal targets by ensuring customers realize measurable value. Maintain visibility of contract timelines and collaborate with Sales for timely renewals. Identify and elevate potential retention risks. Track key success indicators across accounts. Customer Support & Issue Management Serve as the first point of contact for queries, usage questions and service requests. Coordinate with Product, Platform Support and other teams to resolve issues efficiently. Maintain clear communication throughout issue resolution. Support delivery of service levels and response standards. Commercial Collaboration Identify opportunities for additional value through product adoption or expanded usage. Collaborate with Sales to support discussions on upgrades, renewals or new solutions. Provide insights from ongoing engagement to support commercial conversations and account planning. Qualifications, Skills & Attributes Bachelor's degree in Business, Maritime Studies, Marketing or related discipline. 6-8+ years' experience in customer success, account management, customer experience or client relationships. Experience with SaaS platforms, digital products or maritime industry solutions is desirable. Strong ability to build customer relationships and understand operational needs. Ability to communicate product value and translate technical capabilities into practical outcomes. Excellent organizational skills and ability to manage multiple relationships simultaneously. Effective collaboration across cross functional teams. Equal Opportunity Statement RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
May 11, 2026
Full time
Company Overview RightShip is the world's biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices. We bring together years of industry expertise with analytics and large data sets to deliver safety and environmental scoring systems, recommendations and consultancy services. Using leading data and technology, we aim to set new benchmarks in environmental protection and support global initiatives that create win win outcomes for business and the environment. What We Offer We provide a rewarding workplace where you contribute to making ships safer for crew and cargo. Our base salary is competitive, we support employee wellbeing and provide a Healthy Living Allowance. An annual incentive scheme is offered, and professional development opportunities help your career grow. What Makes RightShip a Great Place to Work RightShip is an equal opportunity employer and champions diversity. Our teams include individuals from diverse geographies, cultures, religions, ethnicities, genders, sexual orientations, abilities and generations. Diversity strengthens us as a company. Job Overview Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. The role focuses on enterprise and mid market customers requiring high touch, dedicated service, and partners closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals. Major Responsibilities Customer Onboarding and Implementation Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite. Coordinate onboarding activities including account enablement, configuration, training and early adoption support. Guide customers through key product capabilities and align their objectives with the value delivered. Ensure a smooth transition from Sales to Customer Success by supporting handover of new accounts and confirming customer goals. Customer Engagement and Value Realization Manage an assigned portfolio, maintaining regular engagement to ensure customers derive value. Develop strong relationships with customer stakeholders to understand operational needs and priorities. Monitor usage, engagement and satisfaction to identify opportunities for improved adoption. Proactively identify risks, blockers or issues affecting success and work with internal teams to resolve them. Act as the voice of the customer by collecting feedback and sharing insights with Product, Sales and other teams. Customer Retention & Account Health Support retention and renewal targets by ensuring customers realize measurable value. Maintain visibility of contract timelines and collaborate with Sales for timely renewals. Identify and elevate potential retention risks. Track key success indicators across accounts. Customer Support & Issue Management Serve as the first point of contact for queries, usage questions and service requests. Coordinate with Product, Platform Support and other teams to resolve issues efficiently. Maintain clear communication throughout issue resolution. Support delivery of service levels and response standards. Commercial Collaboration Identify opportunities for additional value through product adoption or expanded usage. Collaborate with Sales to support discussions on upgrades, renewals or new solutions. Provide insights from ongoing engagement to support commercial conversations and account planning. Qualifications, Skills & Attributes Bachelor's degree in Business, Maritime Studies, Marketing or related discipline. 6-8+ years' experience in customer success, account management, customer experience or client relationships. Experience with SaaS platforms, digital products or maritime industry solutions is desirable. Strong ability to build customer relationships and understand operational needs. Ability to communicate product value and translate technical capabilities into practical outcomes. Excellent organizational skills and ability to manage multiple relationships simultaneously. Effective collaboration across cross functional teams. Equal Opportunity Statement RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Sales Support Administrator Salary: Circa 25,000 (Pro-rated) Location: Bradford, BD3 Hours: 20 hours per week Initially a 3 month FTC (likely to extend) We are seeking a proactive and detail oriented Sales Support Administrator to join our client's Sales Support Team within Operations. This role provides a wide range of administrative and technical support to Sales Teams, clients, retailer networks, and head office departments. You will use product and system knowledge to manage internal and external relationships effectively, helping to ensure a smooth, compliant, and high quality service across the business. The Key Responsibilities of the Sales Support Administrator: Provide comprehensive administrative and technical support to Sales Teams and Business Partners Resolve sales related queries through system investigation, product knowledge, and liaison with internal departments Manage the onboarding of new business, ensuring contractual documentation, approvals, and regulatory requirements are met Monitor dealer regulatory activity, ensuring FCA authorisations are in place and liaising with Principal Firms where required Handle Business Partner management tasks including new partner setup, amendments, refunds, claims, and repairer updates Develop working knowledge of financial queries, including tax rules, pricing calculations, commission structures, invoicing, and billing Process bank account changes and cancellations for business clients and retail customers Build strong working relationships with Sales Teams to deliver efficient and accurate query resolution Plan, manage, and support projects and programme launches for the Sales function Provide technical support on product setup, price builds, and applicability rules Manage assigned clients and Sales Managers, delivering tailored and bespoke support including global programmes Produce ad hoc and scheduled reports using data analysis, Excel formulas, and pivot tables Maintain an understanding of the dealer sales process through data review and participation in dealer visits Process Dealer Portal activity including account setup, queries, and password resets Support Sales and Marketing teams with tender presentations, programme materials, and client mailings Handle "out of parameter" registrations, ensuring approvals are in place and trends are reported to Underwriting Escalate issues beyond authority promptly to the Sales Support Team Leader The Key Requirements of the Sales Support Administrator: Essential: GCSEs (or equivalent) in English and Maths at Grade C or above Minimum of two years' experience in an administrative or support role Intermediate Microsoft Excel skills Confident communicator able to engage with stakeholders at all organisational levels Strong problem solving ability and attention to detail Proven ability to manage multiple deadlines and prioritise effectively Ability to work independently and collaboratively within a team Desirable: Working knowledge of Microsoft Word, PowerPoint, and Access Knowledge of Vehicle Service Contract (VSC) systems (internal applicants) Compliance & Professional Standards: Adhere to all company procedures, policies, and mandatory training requirements Complete Continuing Professional Development (CPD) hours and maintain accurate records Comply with FCA regulations, Data Protection requirements, and internal IT/security policies Participate fully in performance review and fitness & propriety processes Maintain company equipment responsibly and report faults promptly Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
May 11, 2026
Contractor
Sales Support Administrator Salary: Circa 25,000 (Pro-rated) Location: Bradford, BD3 Hours: 20 hours per week Initially a 3 month FTC (likely to extend) We are seeking a proactive and detail oriented Sales Support Administrator to join our client's Sales Support Team within Operations. This role provides a wide range of administrative and technical support to Sales Teams, clients, retailer networks, and head office departments. You will use product and system knowledge to manage internal and external relationships effectively, helping to ensure a smooth, compliant, and high quality service across the business. The Key Responsibilities of the Sales Support Administrator: Provide comprehensive administrative and technical support to Sales Teams and Business Partners Resolve sales related queries through system investigation, product knowledge, and liaison with internal departments Manage the onboarding of new business, ensuring contractual documentation, approvals, and regulatory requirements are met Monitor dealer regulatory activity, ensuring FCA authorisations are in place and liaising with Principal Firms where required Handle Business Partner management tasks including new partner setup, amendments, refunds, claims, and repairer updates Develop working knowledge of financial queries, including tax rules, pricing calculations, commission structures, invoicing, and billing Process bank account changes and cancellations for business clients and retail customers Build strong working relationships with Sales Teams to deliver efficient and accurate query resolution Plan, manage, and support projects and programme launches for the Sales function Provide technical support on product setup, price builds, and applicability rules Manage assigned clients and Sales Managers, delivering tailored and bespoke support including global programmes Produce ad hoc and scheduled reports using data analysis, Excel formulas, and pivot tables Maintain an understanding of the dealer sales process through data review and participation in dealer visits Process Dealer Portal activity including account setup, queries, and password resets Support Sales and Marketing teams with tender presentations, programme materials, and client mailings Handle "out of parameter" registrations, ensuring approvals are in place and trends are reported to Underwriting Escalate issues beyond authority promptly to the Sales Support Team Leader The Key Requirements of the Sales Support Administrator: Essential: GCSEs (or equivalent) in English and Maths at Grade C or above Minimum of two years' experience in an administrative or support role Intermediate Microsoft Excel skills Confident communicator able to engage with stakeholders at all organisational levels Strong problem solving ability and attention to detail Proven ability to manage multiple deadlines and prioritise effectively Ability to work independently and collaboratively within a team Desirable: Working knowledge of Microsoft Word, PowerPoint, and Access Knowledge of Vehicle Service Contract (VSC) systems (internal applicants) Compliance & Professional Standards: Adhere to all company procedures, policies, and mandatory training requirements Complete Continuing Professional Development (CPD) hours and maintain accurate records Comply with FCA regulations, Data Protection requirements, and internal IT/security policies Participate fully in performance review and fitness & propriety processes Maintain company equipment responsibly and report faults promptly Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Quality Technologist Operational Pillar Full-Time Permanent Hybrid 2 to 3 office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus What to expect Non-Conformance and Issue Resolution: Lead investigations into non-conformances (internal, supplier and customer-related) and write investigation reports. Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope / impact and develop corrective / preventative actions. Drive corrective and preventative actions and verify their effectiveness to prevent recurrence. Perform risk assessment to determine the safety and efficacy of the product. Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses. Provide trend reports of quality events. Audit and Compliance: Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required. Ensure documentation and records are maintained and readily available. Monitor operation compliance with relevant regulatory, food safety and customer-specific standards. Continuous Improvement and Training: Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies. Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier and Co-Manufacturing Support: Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers / packagers). Monitor the performance of suppliers and improvement initiatives as required. Cross-functional Support: Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products. Does this sound like you: Chinese language skills are highly desirable. Strong understanding of operational quality processes, food safety standards and industry best practices. Ability to conduct effective root cause analysis and manage CAPAs. Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication. Ability to work proactively, prioritise tasks and adapt to a fast-paced environment. 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry. Knowledge of industry standards and regulations, including BRC, HACCP, and GMP. Experience conducting supplier audits and managing corrective action processes. Click apply and you will be taken to our careers page where you can complete your application.
May 11, 2026
Full time
Quality Technologist Operational Pillar Full-Time Permanent Hybrid 2 to 3 office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus What to expect Non-Conformance and Issue Resolution: Lead investigations into non-conformances (internal, supplier and customer-related) and write investigation reports. Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope / impact and develop corrective / preventative actions. Drive corrective and preventative actions and verify their effectiveness to prevent recurrence. Perform risk assessment to determine the safety and efficacy of the product. Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses. Provide trend reports of quality events. Audit and Compliance: Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required. Ensure documentation and records are maintained and readily available. Monitor operation compliance with relevant regulatory, food safety and customer-specific standards. Continuous Improvement and Training: Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies. Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier and Co-Manufacturing Support: Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers / packagers). Monitor the performance of suppliers and improvement initiatives as required. Cross-functional Support: Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products. Does this sound like you: Chinese language skills are highly desirable. Strong understanding of operational quality processes, food safety standards and industry best practices. Ability to conduct effective root cause analysis and manage CAPAs. Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication. Ability to work proactively, prioritise tasks and adapt to a fast-paced environment. 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry. Knowledge of industry standards and regulations, including BRC, HACCP, and GMP. Experience conducting supplier audits and managing corrective action processes. Click apply and you will be taken to our careers page where you can complete your application.
Software Engineer - Defined Benefits Team Location: London - hybrid 50% Contract: Permanent Hours: Fulltime - 35 hours Purpose Support the DB Transformation engineering team in designing, developing, and delivering enterprise grade software built on a Python (FastAPI), React (Next.js), and Azure Kubernetes Service (AKS) stack. This role plays a key part in building our service oriented data platform, ensuring scalability, reliability, and security within a regulated environment. You will work across the stack-from front end applications to containerised services-and help embed DevOps excellence and modern engineering practices across the team. Key Responsibilities Deliver high quality, secure and maintainable code using Python, React and TypeScript, aligned to business and architectural standards. Contribute to the development of a cloud native data platform running on Azure Kubernetes Service, ensuring scalability and reliability. Design and build RESTful APIs and data integration services using FastAPI, with occasional use of Go where required. Develop responsive and high performing front end applications using React, Next.js and modern component libraries. Containerise and deploy applications using Docker and Helm within Kubernetes environments. Build and maintain CI CD pipelines in Azure DevOps, embedding automation, testing and release quality. Apply Infrastructure as Code using Terraform and ensure solutions meet security and compliance standards including OWASP and data protection. Collaborate across engineering and product teams, contribute to Agile practices, support production systems and mentor junior developers. Examples of Key Activities Develop and maintain backend services using FastAPI to support core business functions. Build and enhance React and TypeScript front ends using Next.js, focusing on performance, usability and component reusability. Design, build and maintain scalable solutions across the Microsoft Power Platform including Power Apps, Dataverse, Power Pages, Power Automate and custom connectors, integrating with Azure services and APIs. Containerise and deploy applications using Docker and Helm within Azure Kubernetes Service environments. Extend and manage CI CD pipelines in Azure DevOps, embedding automated testing, linting and security scanning. Implement monitoring and observability using Azure Monitor, Grafana and structured logging to ensure system reliability. Define and provision infrastructure using Terraform, while applying secure coding practices and supporting risk and threat assessments. Collaborate with architecture and engineering teams, contribute to code reviews and testing, and support incident management and continuous improvement. What we're looking for Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Desirable - Relevant certifications in Microsoft technologies and Azure are highly desirable. Experience Strong experience with React, TypeScript and Next.js alongside Python and SQL Server to build scalable applications. Proven ability to design and develop RESTful APIs for internal and external integrations. Hands on experience with Azure services including App Services, Azure SQL, Key Vault and Azure DevOps. Experience with Docker and Azure Kubernetes Service for containerisation and microservices deployment. Solid understanding of DevOps practices including CI CD pipeline design and deployment automation. Familiarity with Infrastructure as Code tools such as Terraform and ARM templates for environment management. Experience supporting production systems, including incident triage, root cause analysis and resolution of complex issues. Strong understanding of secure coding practices, OWASP principles, Agile delivery, Git, testing and code review best practices. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive culture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance. 25 days annual leave plus an additional day on us for your birthday. Private medical cover and income protection, just in case. A generous and highly achievable bonus scheme. Opportunities to progress your career in role and within the company. Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders. A variety of employee funded benefits available via our online benefits portal. Plus, several additional purchase options available for you and your loved ones. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
May 11, 2026
Full time
Software Engineer - Defined Benefits Team Location: London - hybrid 50% Contract: Permanent Hours: Fulltime - 35 hours Purpose Support the DB Transformation engineering team in designing, developing, and delivering enterprise grade software built on a Python (FastAPI), React (Next.js), and Azure Kubernetes Service (AKS) stack. This role plays a key part in building our service oriented data platform, ensuring scalability, reliability, and security within a regulated environment. You will work across the stack-from front end applications to containerised services-and help embed DevOps excellence and modern engineering practices across the team. Key Responsibilities Deliver high quality, secure and maintainable code using Python, React and TypeScript, aligned to business and architectural standards. Contribute to the development of a cloud native data platform running on Azure Kubernetes Service, ensuring scalability and reliability. Design and build RESTful APIs and data integration services using FastAPI, with occasional use of Go where required. Develop responsive and high performing front end applications using React, Next.js and modern component libraries. Containerise and deploy applications using Docker and Helm within Kubernetes environments. Build and maintain CI CD pipelines in Azure DevOps, embedding automation, testing and release quality. Apply Infrastructure as Code using Terraform and ensure solutions meet security and compliance standards including OWASP and data protection. Collaborate across engineering and product teams, contribute to Agile practices, support production systems and mentor junior developers. Examples of Key Activities Develop and maintain backend services using FastAPI to support core business functions. Build and enhance React and TypeScript front ends using Next.js, focusing on performance, usability and component reusability. Design, build and maintain scalable solutions across the Microsoft Power Platform including Power Apps, Dataverse, Power Pages, Power Automate and custom connectors, integrating with Azure services and APIs. Containerise and deploy applications using Docker and Helm within Azure Kubernetes Service environments. Extend and manage CI CD pipelines in Azure DevOps, embedding automated testing, linting and security scanning. Implement monitoring and observability using Azure Monitor, Grafana and structured logging to ensure system reliability. Define and provision infrastructure using Terraform, while applying secure coding practices and supporting risk and threat assessments. Collaborate with architecture and engineering teams, contribute to code reviews and testing, and support incident management and continuous improvement. What we're looking for Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Desirable - Relevant certifications in Microsoft technologies and Azure are highly desirable. Experience Strong experience with React, TypeScript and Next.js alongside Python and SQL Server to build scalable applications. Proven ability to design and develop RESTful APIs for internal and external integrations. Hands on experience with Azure services including App Services, Azure SQL, Key Vault and Azure DevOps. Experience with Docker and Azure Kubernetes Service for containerisation and microservices deployment. Solid understanding of DevOps practices including CI CD pipeline design and deployment automation. Familiarity with Infrastructure as Code tools such as Terraform and ARM templates for environment management. Experience supporting production systems, including incident triage, root cause analysis and resolution of complex issues. Strong understanding of secure coding practices, OWASP principles, Agile delivery, Git, testing and code review best practices. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive culture - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance. 25 days annual leave plus an additional day on us for your birthday. Private medical cover and income protection, just in case. A generous and highly achievable bonus scheme. Opportunities to progress your career in role and within the company. Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders. A variety of employee funded benefits available via our online benefits portal. Plus, several additional purchase options available for you and your loved ones. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
.Learner Support Manager Job Type: Temporary (3 months, ongoing) Location: Raynes Park, Hybrid (2 days in office, 3 days remote) Overview: The Learner Support Manager is essential for providing high-quality support and engagement for learners. This role involves managing a support team, handling learner queries, and overseeing various administrative processes to ensure effective learner management and compliance. Day-to-day of the role: Manage the learning support function to respond effectively to learner queries, ensuring resolutions align with SLAs. Oversee the triage of the shared support inbox and allocate tasks to ensure timely responses to all learner interactions. Monitor and manage learner transactions such as programme extensions, transfers, and suspensions, adhering to policies and procedures. Ensure all learner information is accurately recorded on relevant systems and manage the learner start-up process including registration with awarding bodies and enrollment on the VLE. Conduct regular team updates and collaborate with department heads to manage performance against KPIs. Required Skills & Qualifications: Excellent customer service and robust administrative skills. Proficiency in IT and familiarity with educational management systems. Strong leadership skills with experience in team management. Commercial awareness and ability to manage compliance and quality assurance processes. Experience in handling complex learner issues and academic escalations. Benefits: Flexible hybrid working arrangement. Opportunity to play a key role in learner engagement and support. Exposure to quality assurance and compliance in an educational setting. To apply for the Learner Support Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 11, 2026
Seasonal
.Learner Support Manager Job Type: Temporary (3 months, ongoing) Location: Raynes Park, Hybrid (2 days in office, 3 days remote) Overview: The Learner Support Manager is essential for providing high-quality support and engagement for learners. This role involves managing a support team, handling learner queries, and overseeing various administrative processes to ensure effective learner management and compliance. Day-to-day of the role: Manage the learning support function to respond effectively to learner queries, ensuring resolutions align with SLAs. Oversee the triage of the shared support inbox and allocate tasks to ensure timely responses to all learner interactions. Monitor and manage learner transactions such as programme extensions, transfers, and suspensions, adhering to policies and procedures. Ensure all learner information is accurately recorded on relevant systems and manage the learner start-up process including registration with awarding bodies and enrollment on the VLE. Conduct regular team updates and collaborate with department heads to manage performance against KPIs. Required Skills & Qualifications: Excellent customer service and robust administrative skills. Proficiency in IT and familiarity with educational management systems. Strong leadership skills with experience in team management. Commercial awareness and ability to manage compliance and quality assurance processes. Experience in handling complex learner issues and academic escalations. Benefits: Flexible hybrid working arrangement. Opportunity to play a key role in learner engagement and support. Exposure to quality assurance and compliance in an educational setting. To apply for the Learner Support Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does an HRBP role mean at our client? Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested? Click apply!
May 11, 2026
Full time
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does an HRBP role mean at our client? Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested? Click apply!
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role overview of our Junior Buyer We are seeking a Junior Buyer to coordinate and administer the procurement activities within the Systems part of the business, this is to work supporting our Global Projects and have an impact on Global Safety and Security for the maritime sector. As our Junior Buyer, prior knowledge of procurement and planning would be advantageous but not as essential as training will be provided. Please note: The role of Junior Buyer is a role located on-site at our offices in Midsomer Norton, close to Bath in Bristol. Responsibilities (not exhaustive): Procurement Collaborate with the Systems Procurement Manager to raise and administer all Purchase Orders efficiently Manage Project Purchase Orders and utilise our delivery trackerto monitor the arrival and location of equipment, ensuring timely support for our Global Projects Work closely with the Customer Support Team and Quality Department to facilitate the 'Return Material Authorisation' process and manage Customer Support tickets; oversee any actions required within the Supply Chain Coordinate effectively with in-country Project Teams to ensure seamless communication and logistics System Development Partner with the Systems Procurement Manager and Product Management to identify and engage new suppliers, supporting the development of enhanced customer offerings and meeting emerging requirements System Refresh and Change Management Assist the Systems Procurement Manager in proactively managing the hardware and software lifecycle, including obsolescence, replacement, and development, to maintain an up-to-date and resilient system architecture Supplier Management Support the Systems Procurement Manager in evaluating and onboarding new suppliers, while nurturing and strengthening relationships with existing suppliers Foster and develop strategic partnerships with key suppliers to optimise supply chain performance Project Support - Planned and Unplanned Provide comprehensive Supply Chain support alongside Product Management, Project Engineering, and Configuration teams to ensure project requirements align with contractual obligations and are accurately reflected in our engineering management tools Collaborate with project teams to develop and update project plans, ensuring timelines are realistic and achievable Work with suppliers to establish and maintain feasible schedules for order placement and call-offs. Take responsibility for order placement, tracking, and expediting as necessary to meet project deadlines Support ad hoc requests for materials and data to ensure project needs are fully met Logistics Support Provide regular updates on equipment arrivals and assist with the booking-in process and subsequent shipments, particularly when anomalies arise Liaise with the Logistics Manager to prepare and manage documentation required for shipments, including licensing, product regulations, and related applications Quality and Customer Support Assist in managing warranty and non-warranty items requiring replacement or repair Be responsible for procurement, tracking, and ensuring timely resolution of such requirements to maintain customer satisfaction Requirements ESSENTIAL: Highly proficient computer skills, particularly in Excel and Word Desirable: Experience in strategic purchasing supply chain optimisation Desirable: Experience using supply chain and procurement software Desirable: IT, Aerospace, Defence, Engineering or other high value low volume engineering background Benefits of the Junior Buyer Highly Competitive Salary + Benefits Package Matched company pension contributions up to 5% Career Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community. Please note: For this role we are unable to provide Visa Sponsorship either now or in the future
May 10, 2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role overview of our Junior Buyer We are seeking a Junior Buyer to coordinate and administer the procurement activities within the Systems part of the business, this is to work supporting our Global Projects and have an impact on Global Safety and Security for the maritime sector. As our Junior Buyer, prior knowledge of procurement and planning would be advantageous but not as essential as training will be provided. Please note: The role of Junior Buyer is a role located on-site at our offices in Midsomer Norton, close to Bath in Bristol. Responsibilities (not exhaustive): Procurement Collaborate with the Systems Procurement Manager to raise and administer all Purchase Orders efficiently Manage Project Purchase Orders and utilise our delivery trackerto monitor the arrival and location of equipment, ensuring timely support for our Global Projects Work closely with the Customer Support Team and Quality Department to facilitate the 'Return Material Authorisation' process and manage Customer Support tickets; oversee any actions required within the Supply Chain Coordinate effectively with in-country Project Teams to ensure seamless communication and logistics System Development Partner with the Systems Procurement Manager and Product Management to identify and engage new suppliers, supporting the development of enhanced customer offerings and meeting emerging requirements System Refresh and Change Management Assist the Systems Procurement Manager in proactively managing the hardware and software lifecycle, including obsolescence, replacement, and development, to maintain an up-to-date and resilient system architecture Supplier Management Support the Systems Procurement Manager in evaluating and onboarding new suppliers, while nurturing and strengthening relationships with existing suppliers Foster and develop strategic partnerships with key suppliers to optimise supply chain performance Project Support - Planned and Unplanned Provide comprehensive Supply Chain support alongside Product Management, Project Engineering, and Configuration teams to ensure project requirements align with contractual obligations and are accurately reflected in our engineering management tools Collaborate with project teams to develop and update project plans, ensuring timelines are realistic and achievable Work with suppliers to establish and maintain feasible schedules for order placement and call-offs. Take responsibility for order placement, tracking, and expediting as necessary to meet project deadlines Support ad hoc requests for materials and data to ensure project needs are fully met Logistics Support Provide regular updates on equipment arrivals and assist with the booking-in process and subsequent shipments, particularly when anomalies arise Liaise with the Logistics Manager to prepare and manage documentation required for shipments, including licensing, product regulations, and related applications Quality and Customer Support Assist in managing warranty and non-warranty items requiring replacement or repair Be responsible for procurement, tracking, and ensuring timely resolution of such requirements to maintain customer satisfaction Requirements ESSENTIAL: Highly proficient computer skills, particularly in Excel and Word Desirable: Experience in strategic purchasing supply chain optimisation Desirable: Experience using supply chain and procurement software Desirable: IT, Aerospace, Defence, Engineering or other high value low volume engineering background Benefits of the Junior Buyer Highly Competitive Salary + Benefits Package Matched company pension contributions up to 5% Career Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community. Please note: For this role we are unable to provide Visa Sponsorship either now or in the future
Job Title: Head of Resident Experience Location: Perceval House, Ealing Directorate: Housing & Environment Department: Landlord Services Contract Details: Type: Temporary Pay: 450 per hour day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the Role The Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights Monitor and analyse service performance data, identifying trends and implementing improvements Provide strategic leadership, fostering a culture of continuous improvement and excellence Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation Develop and implement strategies to enhance customer experience and meet regulatory standards Oversee Tenant Satisfaction Measures and deliver associated improvement plans Manage budgets, ensuring financial compliance and value for money Build strong relationships with internal teams, stakeholders, and community partners Ensure compliance with legislation, policies, and safeguarding requirements Prepare reports, briefings, and presentations for senior leadership and stakeholders Lead on risk management, business continuity, and service resilience planning Key Requirements Extensive experience in resident engagement, customer experience, or housing services Proven leadership experience managing and motivating teams Strong understanding of performance management, data analysis, and service improvement Excellent communication and stakeholder management skills Experience working within a regulatory or compliance-driven environment Ability to drive cultural change and continuous improvement Knowledge of housing legislation, consumer standards, and best practice Degree-level education or equivalent experience Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information This role is subject to a Disclosure and Barring Service (DBS) check Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 10, 2026
Seasonal
Job Title: Head of Resident Experience Location: Perceval House, Ealing Directorate: Housing & Environment Department: Landlord Services Contract Details: Type: Temporary Pay: 450 per hour day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the Role The Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights Monitor and analyse service performance data, identifying trends and implementing improvements Provide strategic leadership, fostering a culture of continuous improvement and excellence Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation Develop and implement strategies to enhance customer experience and meet regulatory standards Oversee Tenant Satisfaction Measures and deliver associated improvement plans Manage budgets, ensuring financial compliance and value for money Build strong relationships with internal teams, stakeholders, and community partners Ensure compliance with legislation, policies, and safeguarding requirements Prepare reports, briefings, and presentations for senior leadership and stakeholders Lead on risk management, business continuity, and service resilience planning Key Requirements Extensive experience in resident engagement, customer experience, or housing services Proven leadership experience managing and motivating teams Strong understanding of performance management, data analysis, and service improvement Excellent communication and stakeholder management skills Experience working within a regulatory or compliance-driven environment Ability to drive cultural change and continuous improvement Knowledge of housing legislation, consumer standards, and best practice Degree-level education or equivalent experience Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information This role is subject to a Disclosure and Barring Service (DBS) check Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation in a 12 month FTC. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1 2 years experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products
May 10, 2026
Contractor
An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation in a 12 month FTC. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1 2 years experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products
Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 10, 2026
Full time
Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Team Lead - Shipping page is loaded Team Lead - Shippinglocations: Surrey, BCtime type: Tiempo completoposted on: Publicado hoyjob requisition id: JR127226WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company(R)-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Shipping Team Lead is responsible for supporting the Shipping teamr in ensuring all outbound shipments meet customer, carrier, transportation, and retail compliance requirements. This role oversees critical shipping activities including order staging, load accuracy, trailer loading, shipping documentation, and adherence to carrier schedules and cut-off times to ensure on-time, in-full delivery. Working in close collaboration with the Shipping Supervisor and Transportation partners, the Team Lead drives daily outbound throughput by coordinating labor, equipment, and dock workflow across Shipping, Processing, Replenishment, and Transportation. Through enforcement of standardized shipping procedures and proactive communication with Transportation, this role helps protect the business from chargebacks, shipment errors, delays, and rework. Acting as a key point of execution and subject-matter support for outbound operations, the Shipping Team Lead promotes operational efficiency, effective labor utilization, and safe dock practices while supporting scalable growth as shipping volumes increase. The Team Lead serves as a frontline accountability partner for shipment accuracy, quality, and shipment readiness, ensuring alignment between dock execution and transportation plans. This position may be assigned to support multiple shipping-related areas within the DC, including order consolidation, staging, loading, and carrier coordination. As such, responsibilities may vary based on operational requirements within the DC.WHAT YOU WILL DO:Leadership, Team Support & Development Provide day-to-day guidance to assigned team members to support safe, accurate, and productive execution of tasks. Train new hires and cross-train existing associates on standard operating procedures, Prescribed Work Methods (PWMs), equipment, and workflow expectations. Offer real-time coaching and support to reinforce accuracy, quality, and productivity; escalate ongoing performance concerns to Supervisors. Identify skill gaps or training needs through observation and recommend targeted development opportunities. Foster a culture of teamwork, communication, and continuous improvement; act as a point of contact for questions and problem-solving on the floor. Maintain consistent messaging by ensuring team members understand priorities, updates, and shift expectations.Performance Execution & Workflow Coordination Execute and assist in driving the daily operating plan, ensuring orders and tasks are completed within established timelines. Use Warehouse Management Systems (WMS) and RF technology to release, track, and monitor work, ensuring accurate and timely processing. Coordinate the flow of work for assigned areas, prioritizing tasks such as replenishment, putaway, picking, packing, stock rotation, and inventory accuracy. Support product restock, slotting, and inventory maintenance to achieve service levels and minimize stock-outs or misplacements. Assist in identifying and resolving minor operating issues, escalating more complex problems to Supervisors promptly. Prepare end-of-shift updates to ensure seamless handoff of departmental status to the next shift Team Lead or Supervisor.Quality, Accuracy & Continuous Improvement Monitor adherence to quality standards; ensure product handling follows established guidelines to minimize damages and maintain product integrity. Participate in root-cause analysis and corrective actions when quality issues or process gaps are identified. Review work for accuracy and completeness; flag discrepancies and support investigation of inventory variances. Contribute to process improvement by identifying inefficiencies and recommending enhancements to Supervisors.Collaboration & Communication Maintain strong communication with Supervisors, peers, and cross-functional partners to support operational alignment and problem resolution. Communicate key performance indicators (KPIs), workflow updates, and operational issues to team members in a clear and timely manner. Serve as a liaison between hourly associates and leadership, ensuring information flows effectively in both directions. Support coordination across functional areas to enable smooth end-to-end processes (e.g., replenishment to picking, inbound to putaway).Safety, Compliance & Maintenance Model safe work behavior and ensure all team members follow safety policies, PWMs, and compliance requirements. Maintain a clean, organized, and hazard-free work area; ensure equipment is used properly and safely. Address unsafe behaviors immediately through coaching and escalate repeated violations or safety concerns to Supervisors. Support reporting of incidents, near misses, and equipment issues following established procedures.ADDITIONAL RESPONSIBILITIES: Assist with equipment operation as certified and required. Perform other duties to support DC operations as directed by Supervisors or Management.JOB REQUIREMENTS- Onsite at the Distribution Centre. 2+ years of experience in a Distribution Centre or warehouse environment. Proficiency in WMS, RF scanners, and related DC technology platforms. Strong understanding of inbound/outbound logistics flow and warehouse processes. Ability to use Microsoft Office tools (Excel, Word, Outlook) for basic reporting and communication. Knowledge of health and safety practices; adherence to OHS standards. Strong communication skills and ability to motivate team members. Ability to perform basic math calculations. Capacity to lift 20-50 lbs and perform physical tasks including standing, walking, reaching, bending, kneeling. Valid MHE certification or willingness to obtain. OFA Level 2 certification is an assetStarting: $25.00/ Hour About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment. Reasonable Accommodation I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job. Puestos similares (1)locations: Surrey, BCtime type: Tiempo completoposted on: Publicado hace 7 días
May 10, 2026
Full time
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Team Lead - Shipping page is loaded Team Lead - Shippinglocations: Surrey, BCtime type: Tiempo completoposted on: Publicado hoyjob requisition id: JR127226WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company(R)-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Shipping Team Lead is responsible for supporting the Shipping teamr in ensuring all outbound shipments meet customer, carrier, transportation, and retail compliance requirements. This role oversees critical shipping activities including order staging, load accuracy, trailer loading, shipping documentation, and adherence to carrier schedules and cut-off times to ensure on-time, in-full delivery. Working in close collaboration with the Shipping Supervisor and Transportation partners, the Team Lead drives daily outbound throughput by coordinating labor, equipment, and dock workflow across Shipping, Processing, Replenishment, and Transportation. Through enforcement of standardized shipping procedures and proactive communication with Transportation, this role helps protect the business from chargebacks, shipment errors, delays, and rework. Acting as a key point of execution and subject-matter support for outbound operations, the Shipping Team Lead promotes operational efficiency, effective labor utilization, and safe dock practices while supporting scalable growth as shipping volumes increase. The Team Lead serves as a frontline accountability partner for shipment accuracy, quality, and shipment readiness, ensuring alignment between dock execution and transportation plans. This position may be assigned to support multiple shipping-related areas within the DC, including order consolidation, staging, loading, and carrier coordination. As such, responsibilities may vary based on operational requirements within the DC.WHAT YOU WILL DO:Leadership, Team Support & Development Provide day-to-day guidance to assigned team members to support safe, accurate, and productive execution of tasks. Train new hires and cross-train existing associates on standard operating procedures, Prescribed Work Methods (PWMs), equipment, and workflow expectations. Offer real-time coaching and support to reinforce accuracy, quality, and productivity; escalate ongoing performance concerns to Supervisors. Identify skill gaps or training needs through observation and recommend targeted development opportunities. Foster a culture of teamwork, communication, and continuous improvement; act as a point of contact for questions and problem-solving on the floor. Maintain consistent messaging by ensuring team members understand priorities, updates, and shift expectations.Performance Execution & Workflow Coordination Execute and assist in driving the daily operating plan, ensuring orders and tasks are completed within established timelines. Use Warehouse Management Systems (WMS) and RF technology to release, track, and monitor work, ensuring accurate and timely processing. Coordinate the flow of work for assigned areas, prioritizing tasks such as replenishment, putaway, picking, packing, stock rotation, and inventory accuracy. Support product restock, slotting, and inventory maintenance to achieve service levels and minimize stock-outs or misplacements. Assist in identifying and resolving minor operating issues, escalating more complex problems to Supervisors promptly. Prepare end-of-shift updates to ensure seamless handoff of departmental status to the next shift Team Lead or Supervisor.Quality, Accuracy & Continuous Improvement Monitor adherence to quality standards; ensure product handling follows established guidelines to minimize damages and maintain product integrity. Participate in root-cause analysis and corrective actions when quality issues or process gaps are identified. Review work for accuracy and completeness; flag discrepancies and support investigation of inventory variances. Contribute to process improvement by identifying inefficiencies and recommending enhancements to Supervisors.Collaboration & Communication Maintain strong communication with Supervisors, peers, and cross-functional partners to support operational alignment and problem resolution. Communicate key performance indicators (KPIs), workflow updates, and operational issues to team members in a clear and timely manner. Serve as a liaison between hourly associates and leadership, ensuring information flows effectively in both directions. Support coordination across functional areas to enable smooth end-to-end processes (e.g., replenishment to picking, inbound to putaway).Safety, Compliance & Maintenance Model safe work behavior and ensure all team members follow safety policies, PWMs, and compliance requirements. Maintain a clean, organized, and hazard-free work area; ensure equipment is used properly and safely. Address unsafe behaviors immediately through coaching and escalate repeated violations or safety concerns to Supervisors. Support reporting of incidents, near misses, and equipment issues following established procedures.ADDITIONAL RESPONSIBILITIES: Assist with equipment operation as certified and required. Perform other duties to support DC operations as directed by Supervisors or Management.JOB REQUIREMENTS- Onsite at the Distribution Centre. 2+ years of experience in a Distribution Centre or warehouse environment. Proficiency in WMS, RF scanners, and related DC technology platforms. Strong understanding of inbound/outbound logistics flow and warehouse processes. Ability to use Microsoft Office tools (Excel, Word, Outlook) for basic reporting and communication. Knowledge of health and safety practices; adherence to OHS standards. Strong communication skills and ability to motivate team members. Ability to perform basic math calculations. Capacity to lift 20-50 lbs and perform physical tasks including standing, walking, reaching, bending, kneeling. Valid MHE certification or willingness to obtain. OFA Level 2 certification is an assetStarting: $25.00/ Hour About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment. Reasonable Accommodation I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job. Puestos similares (1)locations: Surrey, BCtime type: Tiempo completoposted on: Publicado hace 7 días
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
May 10, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 09, 2026
Seasonal
Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
May 09, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Are you a detail-oriented HR professional with a passion for delivering exceptional service? We are looking for a People Services Co-ordinator to join our dynamic team. In this pivotal role, you will be the heartbeat of our People Services function, ensuring our colleagues have a seamless experience from their first day and throughout their journey with us.The Role: As a People Services Co-ordinator, you will provide essential administrative support across the entire employee lifecycle. You will be responsible for maintaining accurate data, managing recruitment administration, and being the first point of contact for People-related queries. Your work will directly impact the efficiency of our HR operations and the quality of support we provide to our managers and colleagues.Key Responsibilities Every day brings something new. Supporting our colleagues is at the heart of what we do, here is a snapshot of the role in action:Employee Lifecycle Management: Manage all administrative tasks from onboarding to offboarding, including contract generation, reference checks, and processing leavers.Data Integrity: Maintain and update our HRIS (iTrent) to ensure all colleague data is accurate, compliant, and up-to-date for payroll and reporting purposes.Query Resolution: Act as the first point of contact for the People Services inbox, providing timely and accurate advice on policies, procedures, and general HR queries.Compliance: Ensure all "Right to Work" documentation and background checks are completed in accordance with legislative requirements.Continuous Improvement: Contribute to the ongoing review and improvement of People Services processes to enhance the colleague experience.This is a hybrid-based with three days a week in the office after an initial induction period. You should be based in the UK and in commutable distance to our Head Office is based in Crick, Northamptonshire.You: To be successful in this role, you will need to be highly organised, tech-savvy, and possess excellent communication skills.Skills and competencies Previous experience in an HR administrative or coordination role would be ideal, but we are open to previous administration experience and someone who is keen to learn HR.Technical Skills: Proficiency in HR systems (ideally iTrent).Attention to Detail: A meticulous approach to data entry and document preparation.Customer Focus: A commitment to providing a high level of service.Communication: Strong written and verbal communication skills with the ability to handle sensitive information with discretion.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 09, 2026
Full time
Are you a detail-oriented HR professional with a passion for delivering exceptional service? We are looking for a People Services Co-ordinator to join our dynamic team. In this pivotal role, you will be the heartbeat of our People Services function, ensuring our colleagues have a seamless experience from their first day and throughout their journey with us.The Role: As a People Services Co-ordinator, you will provide essential administrative support across the entire employee lifecycle. You will be responsible for maintaining accurate data, managing recruitment administration, and being the first point of contact for People-related queries. Your work will directly impact the efficiency of our HR operations and the quality of support we provide to our managers and colleagues.Key Responsibilities Every day brings something new. Supporting our colleagues is at the heart of what we do, here is a snapshot of the role in action:Employee Lifecycle Management: Manage all administrative tasks from onboarding to offboarding, including contract generation, reference checks, and processing leavers.Data Integrity: Maintain and update our HRIS (iTrent) to ensure all colleague data is accurate, compliant, and up-to-date for payroll and reporting purposes.Query Resolution: Act as the first point of contact for the People Services inbox, providing timely and accurate advice on policies, procedures, and general HR queries.Compliance: Ensure all "Right to Work" documentation and background checks are completed in accordance with legislative requirements.Continuous Improvement: Contribute to the ongoing review and improvement of People Services processes to enhance the colleague experience.This is a hybrid-based with three days a week in the office after an initial induction period. You should be based in the UK and in commutable distance to our Head Office is based in Crick, Northamptonshire.You: To be successful in this role, you will need to be highly organised, tech-savvy, and possess excellent communication skills.Skills and competencies Previous experience in an HR administrative or coordination role would be ideal, but we are open to previous administration experience and someone who is keen to learn HR.Technical Skills: Proficiency in HR systems (ideally iTrent).Attention to Detail: A meticulous approach to data entry and document preparation.Customer Focus: A commitment to providing a high level of service.Communication: Strong written and verbal communication skills with the ability to handle sensitive information with discretion.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Procure-To-Pay (PTP) Manager role is to oversee the day-to day operations of the PTP team within Finance Shared Services (FSS). The PTP Manager will be part of the FSS leadership team, requiring building strong working relationship with the process Global Process Owner (GPO) to contribute to the future PTP strategy based on operational and delivery knowledge. The role is responsible for managing relationships with internal Bakkavor stakeholders and external vendors, ensuring an efficient and effective delivery of the PTP process within the FSS, supports the team, and ensures that the suppliers are paid on time (amongst other outcomes) whilst adhering to Bakkavor controls and governance requirements. The person is also responsible for managing the escalations, audits, and process continuous improvement. Key Accountabilities: Invoice Processing Review Accounts Payable reports produced by the PTP Team Leader to monitor the performance of the team Oversee the work of PTP analysts and Team Leader, providing guidance and support as needed Oversee PTP operations, ensures best in class service delivery and continuous improvement Guide team on issues related to outstanding invoices, ageing, queries, and discrepancies Payments Review supplier statements and payments reconciliation during month-end close to ensure reconciliations have been performed accurately Ensure all controls and governance requirements are fulfilled and appropriate evidence is retained Ensure payment runs are completed in a timely manner Ensure key suppliers & employee reimbursements are paid on time and in line with Bakkavor policies and objectives Support cost performance and cost controls - assisting in planning, budgeting, forecasting and variance reporting Works closely with the Group Treasury function to develop cash flow forecasts based on accounts payable information and support ongoing activities with respect to cash flow Query Resolution Ensure disputes and queries are resolved on time Manage stakeholder issue escalation and resolution Lead on negotiation of internal service level agreements and KPIs along with process GPO Maintain strong stakeholder relationships to ensure the timely resolution of problems as well as being responsive to future needs Audit and Internal Controls Continuously assessing internal controls environment within the PTP team, ensuring all internal controls, policy and governance requirements are always adhered by all team members and creating a vigilant and risk mitigation culture within the team Participate, assist, and coordinate in all internal & external audit related activities People Management Foster a culture of leadership within the team, mentoring team members, and identifying potential leaders for future growth opportunities Establish clear performance metrics such as SMART goals and KPIs to gauge the team's performance effectively Communication and Change Management Cultivate effective relationship management with key stakeholders and suppliers Engage with the FSS Head to communicate PTP-related updates, progress, and challenges Coordinate with other FSS managers to deliver quality, cost and productivity that meets or exceeds service level agreement specifications Working with the GPO - manage changes related to PTP processes, system implementations, or organisational restructuring Consult with PTP Team Leader on identified process improvement opportunities and feedback accordingly Performance Management Working closely with the Head of FSS, process GPOs and business stakeholders to set PTP key performance measures, monitors performance against set measures on a regular basis and supports course correction activities where needed Respond to customer feedback survey results on a timely basis Working closely with the GPO/process excellence teams and PTP team to identify and drive continuous improvement opportunities Knowledge, Skills and Experience: Strong written and verbal communication skills to convey information clearly and concisely,whether through email, phone calls, or face-to-face interactions Working knowledge of using Microsoft Office products particularly MS PowerPoint, MS Word,and MS Excel Demonstrate excellent analytical and problem-solving skills Demonstrate excellent employee management skills; ability to plan, assign and direct work;ability to recruit, mentor and appraise employees Demonstratable experience of managing PTP teams in a shared services environment anddelivering high quality services Ability to utilize metrics to identify opportunities for service improvement Ability to identify and apply internal best practices to PTP operations Previous experience at a management level Internal controls experience Strong knowledge of financial systems and deep understanding and expertise in Financeprocesses Understanding of best practices and metrics for PTP Previous experience in working with ERP systems, specifically with SAP S/4 HANA preferred Professional Qualified Accountant (for example ACA/ACCA/CIMA) preferred What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform We reserve the right to close this advertisement before the stated closing date
May 09, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Procure-To-Pay (PTP) Manager role is to oversee the day-to day operations of the PTP team within Finance Shared Services (FSS). The PTP Manager will be part of the FSS leadership team, requiring building strong working relationship with the process Global Process Owner (GPO) to contribute to the future PTP strategy based on operational and delivery knowledge. The role is responsible for managing relationships with internal Bakkavor stakeholders and external vendors, ensuring an efficient and effective delivery of the PTP process within the FSS, supports the team, and ensures that the suppliers are paid on time (amongst other outcomes) whilst adhering to Bakkavor controls and governance requirements. The person is also responsible for managing the escalations, audits, and process continuous improvement. Key Accountabilities: Invoice Processing Review Accounts Payable reports produced by the PTP Team Leader to monitor the performance of the team Oversee the work of PTP analysts and Team Leader, providing guidance and support as needed Oversee PTP operations, ensures best in class service delivery and continuous improvement Guide team on issues related to outstanding invoices, ageing, queries, and discrepancies Payments Review supplier statements and payments reconciliation during month-end close to ensure reconciliations have been performed accurately Ensure all controls and governance requirements are fulfilled and appropriate evidence is retained Ensure payment runs are completed in a timely manner Ensure key suppliers & employee reimbursements are paid on time and in line with Bakkavor policies and objectives Support cost performance and cost controls - assisting in planning, budgeting, forecasting and variance reporting Works closely with the Group Treasury function to develop cash flow forecasts based on accounts payable information and support ongoing activities with respect to cash flow Query Resolution Ensure disputes and queries are resolved on time Manage stakeholder issue escalation and resolution Lead on negotiation of internal service level agreements and KPIs along with process GPO Maintain strong stakeholder relationships to ensure the timely resolution of problems as well as being responsive to future needs Audit and Internal Controls Continuously assessing internal controls environment within the PTP team, ensuring all internal controls, policy and governance requirements are always adhered by all team members and creating a vigilant and risk mitigation culture within the team Participate, assist, and coordinate in all internal & external audit related activities People Management Foster a culture of leadership within the team, mentoring team members, and identifying potential leaders for future growth opportunities Establish clear performance metrics such as SMART goals and KPIs to gauge the team's performance effectively Communication and Change Management Cultivate effective relationship management with key stakeholders and suppliers Engage with the FSS Head to communicate PTP-related updates, progress, and challenges Coordinate with other FSS managers to deliver quality, cost and productivity that meets or exceeds service level agreement specifications Working with the GPO - manage changes related to PTP processes, system implementations, or organisational restructuring Consult with PTP Team Leader on identified process improvement opportunities and feedback accordingly Performance Management Working closely with the Head of FSS, process GPOs and business stakeholders to set PTP key performance measures, monitors performance against set measures on a regular basis and supports course correction activities where needed Respond to customer feedback survey results on a timely basis Working closely with the GPO/process excellence teams and PTP team to identify and drive continuous improvement opportunities Knowledge, Skills and Experience: Strong written and verbal communication skills to convey information clearly and concisely,whether through email, phone calls, or face-to-face interactions Working knowledge of using Microsoft Office products particularly MS PowerPoint, MS Word,and MS Excel Demonstrate excellent analytical and problem-solving skills Demonstrate excellent employee management skills; ability to plan, assign and direct work;ability to recruit, mentor and appraise employees Demonstratable experience of managing PTP teams in a shared services environment anddelivering high quality services Ability to utilize metrics to identify opportunities for service improvement Ability to identify and apply internal best practices to PTP operations Previous experience at a management level Internal controls experience Strong knowledge of financial systems and deep understanding and expertise in Financeprocesses Understanding of best practices and metrics for PTP Previous experience in working with ERP systems, specifically with SAP S/4 HANA preferred Professional Qualified Accountant (for example ACA/ACCA/CIMA) preferred What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform We reserve the right to close this advertisement before the stated closing date
