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REED Talent Solutions
Employment Specialist
REED Talent Solutions Eastbourne, Sussex
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Specialist at Reed in Partnership! Who we are Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Connect to Work programme, focuses specifically on supporting unemployed participants with complex barriers to employment, including those with a disability or health condition. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. Please note we are looking for this role to start around Summer 2026, possibly earlier depending on uptake of referrals of participants. What is the role about? Employment Specialists are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with individuals within communities across East Sussex to generate referrals onto the programme, as well as promoting the benefits of the Connect to Work programme. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Specialist role. Please note, travel is essential to this role so candidates must hold a valid driving licence and have access to their own vehicle. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of jobseekers in the community, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Connect to Work programme within the community to generate referrals, raising awareness of it's benefits and impact. Attending events within the local community to promote the Connect to Work programme to generate referrals, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus, much more that can be found on our website. The Employment Specialist role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Experience working within a Community Engagement role (i.e. Business Development, Outreach) Fluency in more than one language.
Apr 21, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Specialist at Reed in Partnership! Who we are Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Connect to Work programme, focuses specifically on supporting unemployed participants with complex barriers to employment, including those with a disability or health condition. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. Please note we are looking for this role to start around Summer 2026, possibly earlier depending on uptake of referrals of participants. What is the role about? Employment Specialists are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with individuals within communities across East Sussex to generate referrals onto the programme, as well as promoting the benefits of the Connect to Work programme. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Specialist role. Please note, travel is essential to this role so candidates must hold a valid driving licence and have access to their own vehicle. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of jobseekers in the community, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Connect to Work programme within the community to generate referrals, raising awareness of it's benefits and impact. Attending events within the local community to promote the Connect to Work programme to generate referrals, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus, much more that can be found on our website. The Employment Specialist role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Experience working within a Community Engagement role (i.e. Business Development, Outreach) Fluency in more than one language.
Colbern Limited
Housing Professional
Colbern Limited Chicksands, Bedfordshire
Homeless Intervention Caseworker Housing Chicksands, Bedford Contract £30 per hour PAYE or £39.27 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Homeless Intervention Caseworker - Housing Officer will be expected to attend the office as per business requirement. Usually 2 days per week. The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: - Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty - Undertakes all necessary enquiries and prevention activity via Personal housing Plans - Makes and checks statutory homeless decisions which are subject to legal challenge - Work closely with internal and external partners and agencies to resolve homelessness - Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. - Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client s details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client s expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council s Housing Register, advice on a household s position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Apr 20, 2026
Contractor
Homeless Intervention Caseworker Housing Chicksands, Bedford Contract £30 per hour PAYE or £39.27 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Homeless Intervention Caseworker - Housing Officer will be expected to attend the office as per business requirement. Usually 2 days per week. The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: - Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty - Undertakes all necessary enquiries and prevention activity via Personal housing Plans - Makes and checks statutory homeless decisions which are subject to legal challenge - Work closely with internal and external partners and agencies to resolve homelessness - Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. - Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client s details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client s expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council s Housing Register, advice on a household s position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Railway Children
Youth Outreach Practitioner - Glasgow
Railway Children
Youth Outreach Practitioner Glasgow Salary: Up to £32k Hours: Full time Location: Glasgow Contract: Permanent WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation. Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work. The role We are looking for a Youth Outreach Practitioner for our Glasgow team and are keen to receive applications from those living in and around the City of Glasgow . You ll be part of a dynamic team delivering Railway Children s programme in the UK, in partnership with British Transport Police (BTP). As a Youth Outreach Practitioner , you ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support. Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area. Your base would be near to Glasgow Central Station with regular travel between the station and working in the boroughs of North Lanarkshire, South Lanarkshire, Glasgow and Renfrewshire. This role involves some evenings and weekend hours. About you You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities. A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential. You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must. A full person specification can be found in the job pack. For further information about this post and working for Railway Children, including how to apply, please visit our website. We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. Closing Date: Sunday 10th May at 5pm 1st interviews are scheduled to take place on Thursday 21st May 2026 2nd interviews are scheduled to take place on Tuesday 2nd June 2026
Apr 20, 2026
Full time
Youth Outreach Practitioner Glasgow Salary: Up to £32k Hours: Full time Location: Glasgow Contract: Permanent WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation. Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work. The role We are looking for a Youth Outreach Practitioner for our Glasgow team and are keen to receive applications from those living in and around the City of Glasgow . You ll be part of a dynamic team delivering Railway Children s programme in the UK, in partnership with British Transport Police (BTP). As a Youth Outreach Practitioner , you ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support. Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area. Your base would be near to Glasgow Central Station with regular travel between the station and working in the boroughs of North Lanarkshire, South Lanarkshire, Glasgow and Renfrewshire. This role involves some evenings and weekend hours. About you You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities. A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential. You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must. A full person specification can be found in the job pack. For further information about this post and working for Railway Children, including how to apply, please visit our website. We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. Closing Date: Sunday 10th May at 5pm 1st interviews are scheduled to take place on Thursday 21st May 2026 2nd interviews are scheduled to take place on Tuesday 2nd June 2026
Railway Children
Youth Outreach Practitioner - South Yorkshire
Railway Children
Youth Outreach Practitioner South Yorkshire Salary: Up to £32k Hours: Full time Location: Sheffield or Doncaster Contract: Permanent WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation. Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work. The role We are looking for a Youth Outreach Practitioner for our South Yorkshire team and are keen to receive applications from those living in and around Sheffield or Doncaster . You ll be part of a dynamic team delivering Railway Children s programme in the UK, in partnership with British Transport Police (BTP). As a Youth Outreach Practitioner , you ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support. Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area. Your base would be at Sheffield or Doncaster Railway Station with regular travel between these stations plus Barnsley and Rotherham stations and working across these boroughs. This role does involve working regular unsociable hours including evenings and weekends. About you You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities. A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential. You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must. A full person specification can be found in the job pack. For further information about this post and working for Railway Children, including how to apply, please visit our website. We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. Closing Date: Sunday 10 th May at 5pm 1 st interviews are scheduled to take place on Wednesday 20 th May 2026 2 nd interviews are scheduled to take place on Tuesday 2 nd June 2026
Apr 20, 2026
Full time
Youth Outreach Practitioner South Yorkshire Salary: Up to £32k Hours: Full time Location: Sheffield or Doncaster Contract: Permanent WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation. Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work. The role We are looking for a Youth Outreach Practitioner for our South Yorkshire team and are keen to receive applications from those living in and around Sheffield or Doncaster . You ll be part of a dynamic team delivering Railway Children s programme in the UK, in partnership with British Transport Police (BTP). As a Youth Outreach Practitioner , you ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support. Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area. Your base would be at Sheffield or Doncaster Railway Station with regular travel between these stations plus Barnsley and Rotherham stations and working across these boroughs. This role does involve working regular unsociable hours including evenings and weekends. About you You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities. A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential. You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must. A full person specification can be found in the job pack. For further information about this post and working for Railway Children, including how to apply, please visit our website. We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. Closing Date: Sunday 10 th May at 5pm 1 st interviews are scheduled to take place on Wednesday 20 th May 2026 2 nd interviews are scheduled to take place on Tuesday 2 nd June 2026
THE ARTS THEATRE CAMBRIDGE
House & Volunteering Manager
THE ARTS THEATRE CAMBRIDGE Cambridge, Cambridgeshire
Purpose of Role Lead volunteer recruitment, training, engagement and retention, and design and deliver volunteer-led activities that support front-of-house operations. Act as one of the venue's primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making. Act as the FOH Accessibility Champion, working with the Arts Theatre Accessibility Coordinator to embed accessibility-aware processes across all front-of-house activity and operational workflows. Key responsibilities Strategy and Planning: Volunteer strategy: Develop and implement volunteer recruitment, retention and development plans aligned with the venue's programme and community objectives. Accessibility strategy: Work with the Arts Theatre Accessibility Coordinator to set FOH accessibility priorities and embed inclusive practice across operations. Programme Development: Design and deliver volunteer-led activities and community outreach initiatives that support performances, fundraising and audience engagement. Operational Leadership: Oversee front-of-house readiness for performances and events, setting standards and processes to ensure a consistent, high-quality customer experience. Act as one of the venue's Duty Managers, taking overall responsibility for venue operations, safety, crowd management and customer experience during duty shifts. Act as main point of contact for planning and delivery of all Creative Learning & Engagement tours and events. Duty Management & Venue Operations: Make operational decisions on the night, manage incidents, liaise with performers and contractors, and ensure compliance with licensing and health & safety requirements. Serve as a key holder and emergency call-out where required. People Management & Development: Lead recruitment, selection and onboarding for volunteers and casual front-of-house staff, including DBS checks where required. Deliver induction programmes, role-specific training and accessibility awareness training; design development pathways and recognition schemes to drive retention. Create and maintain rotas and scheduling systems aligned to performance timetables and staffing capacity. Volunteer Engagement & Events: Run briefings, feedback loops and recognition programmes; plan and deliver social, training and appreciation events for volunteers. Coordinate volunteer involvement in community outreach and fundraising activities. Partnerships, Suppliers & Contractors: Coordinate box office handovers and event readiness with the Theatre Manager; liaise with contractors and suppliers to resolve on-the-night issues and report building defects as required. Administration, Reporting & Insight: Produce regular reports on volunteer metrics, accessibility outcomes and front-of-house performance; assist with reconciliation and administrative tasks. Use volunteer feedback and operational data to recommend improvements to FOH processes and accessibility provision. Safeguarding & Compliance: Support licensing, safeguarding and incident reporting; ensure adherence to health & safety and licensing regulations in FOH activity. Continuous Improvement: Audit front-of-house accessibility provision, recommend and implement improvements, and lead initiatives to improve operational efficiency and inclusivity. Role profile Qualifications: Desirable: First Aid, SIA or equivalent, health & safety training, safeguarding training. DBS check required where the role involves contact with vulnerable people. Experience: Experience in live events, theatre or hospitality environments, including front-of-house or duty management. Experience recruiting, training and managing volunteers or community groups. Knowledge of accessibility standards and reasonable adjustments in public venues. Skills & Knowledge: Leadership: Confident supervising staff and volunteers with a collaborative, supportive style. Accessibility expertise: Practical knowledge of access needs and inclusive practice. Volunteer management: Proven ability to recruit, train and retain volunteers and run recognition programmes. Communication: Clear, calm communicator with strong customer-service focus and the ability to handle challenging situations. Organisation: Strong planning, scheduling and administrative skills; comfortable managing rotas and reporting. Problem solving: Decisive under pressure with a pragmatic, safety-first approach. Behaviours & Attributes: Customer-first mindset and strong attention to detail. Resilient and decisive in fast-paced live-event environments. Collaborative and inclusive, committed to accessibility and safeguarding. KPIs and working conditions: KPIs: Volunteer retention rate; number of trained accessibility champions; on-the-night incident rate; customer satisfaction scores; timely completion of rotas and reports. Reporting: Regular updates to the Theatre Manager and monthly volunteer/accessibility reports to senior management. Working pattern: Flexible hours including evenings and weekends; on-call for events as Duty Manager. Development: Opportunities to lead accessibility projects, develop volunteer pathways and shape community engagement strategy. Terms and conditions: Salary range: £29,000 to £31,500 per annum Hours of Work: An average of 35 hours per week excluding an unpaid lunchbreak. Holiday entitlement: 25 days plus statutory bank holidays. Pension: The Theatre offers an auto-enrolment pension scheme. Please send CV's and a short covering letter by an email via the button below. If you have any questions about the role please contact: Closing date for application is 5pm on Tuesday 28th April 2026. Interviews will be held week commencing Monday 4th May 2026.
Apr 20, 2026
Full time
Purpose of Role Lead volunteer recruitment, training, engagement and retention, and design and deliver volunteer-led activities that support front-of-house operations. Act as one of the venue's primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making. Act as the FOH Accessibility Champion, working with the Arts Theatre Accessibility Coordinator to embed accessibility-aware processes across all front-of-house activity and operational workflows. Key responsibilities Strategy and Planning: Volunteer strategy: Develop and implement volunteer recruitment, retention and development plans aligned with the venue's programme and community objectives. Accessibility strategy: Work with the Arts Theatre Accessibility Coordinator to set FOH accessibility priorities and embed inclusive practice across operations. Programme Development: Design and deliver volunteer-led activities and community outreach initiatives that support performances, fundraising and audience engagement. Operational Leadership: Oversee front-of-house readiness for performances and events, setting standards and processes to ensure a consistent, high-quality customer experience. Act as one of the venue's Duty Managers, taking overall responsibility for venue operations, safety, crowd management and customer experience during duty shifts. Act as main point of contact for planning and delivery of all Creative Learning & Engagement tours and events. Duty Management & Venue Operations: Make operational decisions on the night, manage incidents, liaise with performers and contractors, and ensure compliance with licensing and health & safety requirements. Serve as a key holder and emergency call-out where required. People Management & Development: Lead recruitment, selection and onboarding for volunteers and casual front-of-house staff, including DBS checks where required. Deliver induction programmes, role-specific training and accessibility awareness training; design development pathways and recognition schemes to drive retention. Create and maintain rotas and scheduling systems aligned to performance timetables and staffing capacity. Volunteer Engagement & Events: Run briefings, feedback loops and recognition programmes; plan and deliver social, training and appreciation events for volunteers. Coordinate volunteer involvement in community outreach and fundraising activities. Partnerships, Suppliers & Contractors: Coordinate box office handovers and event readiness with the Theatre Manager; liaise with contractors and suppliers to resolve on-the-night issues and report building defects as required. Administration, Reporting & Insight: Produce regular reports on volunteer metrics, accessibility outcomes and front-of-house performance; assist with reconciliation and administrative tasks. Use volunteer feedback and operational data to recommend improvements to FOH processes and accessibility provision. Safeguarding & Compliance: Support licensing, safeguarding and incident reporting; ensure adherence to health & safety and licensing regulations in FOH activity. Continuous Improvement: Audit front-of-house accessibility provision, recommend and implement improvements, and lead initiatives to improve operational efficiency and inclusivity. Role profile Qualifications: Desirable: First Aid, SIA or equivalent, health & safety training, safeguarding training. DBS check required where the role involves contact with vulnerable people. Experience: Experience in live events, theatre or hospitality environments, including front-of-house or duty management. Experience recruiting, training and managing volunteers or community groups. Knowledge of accessibility standards and reasonable adjustments in public venues. Skills & Knowledge: Leadership: Confident supervising staff and volunteers with a collaborative, supportive style. Accessibility expertise: Practical knowledge of access needs and inclusive practice. Volunteer management: Proven ability to recruit, train and retain volunteers and run recognition programmes. Communication: Clear, calm communicator with strong customer-service focus and the ability to handle challenging situations. Organisation: Strong planning, scheduling and administrative skills; comfortable managing rotas and reporting. Problem solving: Decisive under pressure with a pragmatic, safety-first approach. Behaviours & Attributes: Customer-first mindset and strong attention to detail. Resilient and decisive in fast-paced live-event environments. Collaborative and inclusive, committed to accessibility and safeguarding. KPIs and working conditions: KPIs: Volunteer retention rate; number of trained accessibility champions; on-the-night incident rate; customer satisfaction scores; timely completion of rotas and reports. Reporting: Regular updates to the Theatre Manager and monthly volunteer/accessibility reports to senior management. Working pattern: Flexible hours including evenings and weekends; on-call for events as Duty Manager. Development: Opportunities to lead accessibility projects, develop volunteer pathways and shape community engagement strategy. Terms and conditions: Salary range: £29,000 to £31,500 per annum Hours of Work: An average of 35 hours per week excluding an unpaid lunchbreak. Holiday entitlement: 25 days plus statutory bank holidays. Pension: The Theatre offers an auto-enrolment pension scheme. Please send CV's and a short covering letter by an email via the button below. If you have any questions about the role please contact: Closing date for application is 5pm on Tuesday 28th April 2026. Interviews will be held week commencing Monday 4th May 2026.
Remedy Recruitment Group
Outreach Tutor
Remedy Recruitment Group Barnet, Hertfordshire
Outreach Tutor - Barnet- £30-£35 per hour We are currently recruiting for an experienced and dedicated Outreach Tutor to support students in their homes across Barnet. This is a rewarding opportunity to work on a 1:1 basis with pupils who require additional support outside of a mainstream school setting. The Role: As an Outreach Tutor, you will deliver tailored sessions to students in their homes, supporting their academic progress and engagement with learning. You will be working with pupils who may have SEN, SEMH needs, or who are currently out of education, requiring a flexible and patient approach. Key Responsibilities: Deliver 1:1 tailored tuition sessions in students' homes Adapt lessons to meet individual learning needs and abilities Support students with SEN, SEMH, or those out of education Build strong, positive relationships to encourage engagement Monitor progress and provide feedback to relevant professionals Maintain a safe and professional working environment The Ideal Candidate: Experience working as a Tutor, Teacher, or SEN specialist Strong understanding of SEN and/or SEMH needs Patient, adaptable, and resilient approach Excellent communication and engagement skills Must be a driver with access to a vehicle What We Offer: Competitive hourly rate of £30-£35 Flexible working opportunities A highly rewarding role making a real difference Ongoing support from a dedicated team If you are passionate about supporting students outside of the classroom and are looking for a flexible, impactful role, we would love to hear from you. For more information or to apply, please contact Zeki at Remedy Education on .
Apr 20, 2026
Contractor
Outreach Tutor - Barnet- £30-£35 per hour We are currently recruiting for an experienced and dedicated Outreach Tutor to support students in their homes across Barnet. This is a rewarding opportunity to work on a 1:1 basis with pupils who require additional support outside of a mainstream school setting. The Role: As an Outreach Tutor, you will deliver tailored sessions to students in their homes, supporting their academic progress and engagement with learning. You will be working with pupils who may have SEN, SEMH needs, or who are currently out of education, requiring a flexible and patient approach. Key Responsibilities: Deliver 1:1 tailored tuition sessions in students' homes Adapt lessons to meet individual learning needs and abilities Support students with SEN, SEMH, or those out of education Build strong, positive relationships to encourage engagement Monitor progress and provide feedback to relevant professionals Maintain a safe and professional working environment The Ideal Candidate: Experience working as a Tutor, Teacher, or SEN specialist Strong understanding of SEN and/or SEMH needs Patient, adaptable, and resilient approach Excellent communication and engagement skills Must be a driver with access to a vehicle What We Offer: Competitive hourly rate of £30-£35 Flexible working opportunities A highly rewarding role making a real difference Ongoing support from a dedicated team If you are passionate about supporting students outside of the classroom and are looking for a flexible, impactful role, we would love to hear from you. For more information or to apply, please contact Zeki at Remedy Education on .
Customer Success Manager
XR
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Apr 19, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Peridot Partners
Chief Executive Oasis Charity
Peridot Partners Cobham, Surrey
Inspire the next chapter of Oasis as CEO, combining values led leadership with strategic growth and fundraising. Location: Cobham, Surrey (minimum 3 days on site) Closing date: 9 a.m. Wednesday 22nd April Who we are Oasis is a deeply rooted, community-based charity supporting families facing complex challenges across Elmbridge. For almost 30 years, Oasis has provided a safe, trusted space where families can access long term, preventative support tailored to their needs. Unlike many services, Oasis does not place time limits on support. Families are supported for as long as needed, enabling lasting change and helping individuals move forward with confidence, resilience and independence. Today, Oasis supports over 130 families through a holistic combination of outreach, emotional well being programmes, practical support and strong partnerships across statutory and voluntary services. Following a significant period of transformation, the charity is in a financially stable position with a strong team, committed trustees and a clear platform for future growth. About the role As Chief Executive during this pivotal moment, you will build on a powerful legacy while leading the organisation into its next phase. You will work closely with a committed Board and an experienced team to ensure Oasis continues to thrive, while expanding its reach and impact. Key priorities will include: Maintaining the culture, ethos and heart that make Oasis so distinctive. Driving a sustainable and ambitious fundraising strategy, with a focus on corporate partnerships, trusts and long term income. Develop and lead a strong set of strategic objectives to be followed in the next 3 5 years. Strengthening how Oasis measures and communicates its impact. Supporting and empowering a dedicated team, many of whom bring lived experience to their work. You will also play a key role in enabling strong governance and leadership structures for the future. Who we are looking for We are seeking a values led leader who can balance empathy with strategic thinking. What matters most is your ability to lead with authenticity, deliver results and build sustainable income. We are particularly interested in candidates who bring: A strong track record in fundraising at a strategic level. Experience of senior leadership, with the ability to lead and develop teams. A commitment to impact, with experience of measuring and communicating outcomes. High emotional intelligence, empathy and an understanding of complex social challenges. A collaborative and empowering leadership style. You will be joining a team which has personal lived experience of trauma and it is essential that you can connect with and lead within this environment with sensitivity, respect and empathy. This is a rare opportunity to lead a highly respected, community rooted charity that enables people to reclaim their lives. This is a chance to lead a team committed to working holistically to meet the needs of the people they support. This is a role where strategy, leadership and purpose come together. To view the role description and person specification, please go to the "How to Applt#" tab above, fill in your details and download the job pack. For further information or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners: If you would like to know more about this role please contact Bill Yuksel On behalf of the Trustees, we would like to welcome you to our search for a new CEO at Oasis Charity. While the organisation was established 30 years ago (we celebrate this milestone this year!), we have spent the last five years ensuring that the charity is financially stable, with a strong and experienced team in place and a programme of regular emotional wellbeing programmes in place. This is an exciting time for the charity. We want to build on the legacy of the founder, Caroline Edwards, and continue to drive this organisation forward. In order to do this, we need a CEO with drive, vision and an understanding of the values at the heart of the organisation. It is a very special place and one which is much loved in the community. We want to preserve the special nature of Oasis, while at the same time seeing the organisation flourish and grow. In the microsite, you will find a range of information about Oasis. We hope this gives you a good understanding of the organisation and what we are looking for in a CEO. With best wishes, Amna Boheim Chair of Trustees About Oasis Charity Oasis provides vital support to vulnerable families and children in Elmbridge and the surrounding areas. In crisis. Struggling to cope. No power to change your home environment. Being vulnerable is not limited to a particular social class. Financial hardship, abuse, addiction, physical and mental health illnesses can affect anyone at any time. Who are the most affected? Out of all, those most affected are the children. Those without a voice. The ones with no power to change their environment. Oasis aims to safeguard children and ensure they're in a loving, family environment. The Freedom Programme for Survivors of Domestic Abuse "The course has helped me gain knowledge and understanding which has helped me and given us a calm and loving home." "It made me feel less alone and that it wasn't my fault." "I feel empowered." "It was very helpful to have others talk to who are going through similar experiences. By doing group tasks and listening to others helped me gain a lot of knowledge and understanding about domestic violence". "I feel more relaxed and I'm dealing with my life better now, being able to see the light thanks to Oasis." "It made me believe in myself again." TFPFSDA feeback report 2022 and 2023 Fresh Foodbanks "This was an absolute godsend! The normal food banks mainly only provide tinned food and my two young children (7 and 2) will happily eat fresh healthy food but refuse tinned/dry food. So, without Oasis my kids would either have eaten very little or all of my budget would have been used up on basic food, no treats, no ice lollies on a hot day. But instead I could celebrate my son's birthday and treat him to a trip to the cinema, when it re-opened. People take these things for granted, but most of the time I go without in order to provide for my kids. Oasis gave me some dignity-so without it, everything becomes a sacrifice and it causes me anxiety and depression trying to make things 'good enough' when I don't have the means. With lockdown my son lost his free school meals adding extra to my food bill. The free school meal vouchers, when they arrived, could be used to buy new school uniform ready for the new school year as I had received the food from Oasis. Oasis has been an anchor without which my family would have been lost. I cannot thank them enough for sacrificing their holiday and time with their families to serve our community and the vulnerable people who use Oasis. To everyone who supports Oasis-thank you! You provide vital support to vulnerable families who otherwise might be forgotten. Families are healthier and happier because of you." "Can I first say that Caroline and her team at Oasis are doing a sterling job to provide the families in need in the Cobham and surrounding areas. I actually look forward to seeing the team every week, they are so friendly and helpful. We have great 'banter' which can be a much needed boost in these trying times. Next, I would like to add that their Covid system for safety for the public is second to none. Well done guys you're God sent. I would be in dire straits if Oasis was not there to offer their kind service to me and my two girls, for which I am eternally grateful." Fresh Foodbank Summer 2025 feedback report Christmas Gifts & Hampers "I have had health issues all year, followed by an operation at the end of October. Recovery took a while and I didn't think I would be able to do my disabled son a Christmas this year. Thanks to Caroline and Oasis, I was treated to the most amazing hamper full of Christmas goodies. This meant my son could stay and I didn't have to worry about trying to afford food. Thank you to everyone who worked so hard to make Christmas possible - you are all amazing." "I am a single mum of two fantastic girls, trying to make ends meet. To have the huge pressure and stress of making sure we have a lovely Christmas taken off my shoulders is something I can never thank you enough for. The hamper we so kindly received was exceptional, I was blown away as there was everything we needed to enjoy Christmas to our hearts' content, especially after the last two years of Covid, it seemed our worries went out of the window for the day and all thanks to the incredible team at Oasis - thank you." "Thank you so much cupboards are full to capacity. Our love to you all at Oasis - if it wasn't for you guys, Christmas would have been a minimal event. Now you've made the Christmas spirit come alive for all the family. Bless you." "Thank you so much for what you've done. My daughter can have a proper Christmas as she deserves after everything she's been through. I can't tell you what this means to me and how much pressure it takes off." Christmas Gifts & Hampers feedback report 2025 To access a full job description and application details, please fill out the form below. First name . click apply for full job details
Apr 18, 2026
Full time
Inspire the next chapter of Oasis as CEO, combining values led leadership with strategic growth and fundraising. Location: Cobham, Surrey (minimum 3 days on site) Closing date: 9 a.m. Wednesday 22nd April Who we are Oasis is a deeply rooted, community-based charity supporting families facing complex challenges across Elmbridge. For almost 30 years, Oasis has provided a safe, trusted space where families can access long term, preventative support tailored to their needs. Unlike many services, Oasis does not place time limits on support. Families are supported for as long as needed, enabling lasting change and helping individuals move forward with confidence, resilience and independence. Today, Oasis supports over 130 families through a holistic combination of outreach, emotional well being programmes, practical support and strong partnerships across statutory and voluntary services. Following a significant period of transformation, the charity is in a financially stable position with a strong team, committed trustees and a clear platform for future growth. About the role As Chief Executive during this pivotal moment, you will build on a powerful legacy while leading the organisation into its next phase. You will work closely with a committed Board and an experienced team to ensure Oasis continues to thrive, while expanding its reach and impact. Key priorities will include: Maintaining the culture, ethos and heart that make Oasis so distinctive. Driving a sustainable and ambitious fundraising strategy, with a focus on corporate partnerships, trusts and long term income. Develop and lead a strong set of strategic objectives to be followed in the next 3 5 years. Strengthening how Oasis measures and communicates its impact. Supporting and empowering a dedicated team, many of whom bring lived experience to their work. You will also play a key role in enabling strong governance and leadership structures for the future. Who we are looking for We are seeking a values led leader who can balance empathy with strategic thinking. What matters most is your ability to lead with authenticity, deliver results and build sustainable income. We are particularly interested in candidates who bring: A strong track record in fundraising at a strategic level. Experience of senior leadership, with the ability to lead and develop teams. A commitment to impact, with experience of measuring and communicating outcomes. High emotional intelligence, empathy and an understanding of complex social challenges. A collaborative and empowering leadership style. You will be joining a team which has personal lived experience of trauma and it is essential that you can connect with and lead within this environment with sensitivity, respect and empathy. This is a rare opportunity to lead a highly respected, community rooted charity that enables people to reclaim their lives. This is a chance to lead a team committed to working holistically to meet the needs of the people they support. This is a role where strategy, leadership and purpose come together. To view the role description and person specification, please go to the "How to Applt#" tab above, fill in your details and download the job pack. For further information or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners: If you would like to know more about this role please contact Bill Yuksel On behalf of the Trustees, we would like to welcome you to our search for a new CEO at Oasis Charity. While the organisation was established 30 years ago (we celebrate this milestone this year!), we have spent the last five years ensuring that the charity is financially stable, with a strong and experienced team in place and a programme of regular emotional wellbeing programmes in place. This is an exciting time for the charity. We want to build on the legacy of the founder, Caroline Edwards, and continue to drive this organisation forward. In order to do this, we need a CEO with drive, vision and an understanding of the values at the heart of the organisation. It is a very special place and one which is much loved in the community. We want to preserve the special nature of Oasis, while at the same time seeing the organisation flourish and grow. In the microsite, you will find a range of information about Oasis. We hope this gives you a good understanding of the organisation and what we are looking for in a CEO. With best wishes, Amna Boheim Chair of Trustees About Oasis Charity Oasis provides vital support to vulnerable families and children in Elmbridge and the surrounding areas. In crisis. Struggling to cope. No power to change your home environment. Being vulnerable is not limited to a particular social class. Financial hardship, abuse, addiction, physical and mental health illnesses can affect anyone at any time. Who are the most affected? Out of all, those most affected are the children. Those without a voice. The ones with no power to change their environment. Oasis aims to safeguard children and ensure they're in a loving, family environment. The Freedom Programme for Survivors of Domestic Abuse "The course has helped me gain knowledge and understanding which has helped me and given us a calm and loving home." "It made me feel less alone and that it wasn't my fault." "I feel empowered." "It was very helpful to have others talk to who are going through similar experiences. By doing group tasks and listening to others helped me gain a lot of knowledge and understanding about domestic violence". "I feel more relaxed and I'm dealing with my life better now, being able to see the light thanks to Oasis." "It made me believe in myself again." TFPFSDA feeback report 2022 and 2023 Fresh Foodbanks "This was an absolute godsend! The normal food banks mainly only provide tinned food and my two young children (7 and 2) will happily eat fresh healthy food but refuse tinned/dry food. So, without Oasis my kids would either have eaten very little or all of my budget would have been used up on basic food, no treats, no ice lollies on a hot day. But instead I could celebrate my son's birthday and treat him to a trip to the cinema, when it re-opened. People take these things for granted, but most of the time I go without in order to provide for my kids. Oasis gave me some dignity-so without it, everything becomes a sacrifice and it causes me anxiety and depression trying to make things 'good enough' when I don't have the means. With lockdown my son lost his free school meals adding extra to my food bill. The free school meal vouchers, when they arrived, could be used to buy new school uniform ready for the new school year as I had received the food from Oasis. Oasis has been an anchor without which my family would have been lost. I cannot thank them enough for sacrificing their holiday and time with their families to serve our community and the vulnerable people who use Oasis. To everyone who supports Oasis-thank you! You provide vital support to vulnerable families who otherwise might be forgotten. Families are healthier and happier because of you." "Can I first say that Caroline and her team at Oasis are doing a sterling job to provide the families in need in the Cobham and surrounding areas. I actually look forward to seeing the team every week, they are so friendly and helpful. We have great 'banter' which can be a much needed boost in these trying times. Next, I would like to add that their Covid system for safety for the public is second to none. Well done guys you're God sent. I would be in dire straits if Oasis was not there to offer their kind service to me and my two girls, for which I am eternally grateful." Fresh Foodbank Summer 2025 feedback report Christmas Gifts & Hampers "I have had health issues all year, followed by an operation at the end of October. Recovery took a while and I didn't think I would be able to do my disabled son a Christmas this year. Thanks to Caroline and Oasis, I was treated to the most amazing hamper full of Christmas goodies. This meant my son could stay and I didn't have to worry about trying to afford food. Thank you to everyone who worked so hard to make Christmas possible - you are all amazing." "I am a single mum of two fantastic girls, trying to make ends meet. To have the huge pressure and stress of making sure we have a lovely Christmas taken off my shoulders is something I can never thank you enough for. The hamper we so kindly received was exceptional, I was blown away as there was everything we needed to enjoy Christmas to our hearts' content, especially after the last two years of Covid, it seemed our worries went out of the window for the day and all thanks to the incredible team at Oasis - thank you." "Thank you so much cupboards are full to capacity. Our love to you all at Oasis - if it wasn't for you guys, Christmas would have been a minimal event. Now you've made the Christmas spirit come alive for all the family. Bless you." "Thank you so much for what you've done. My daughter can have a proper Christmas as she deserves after everything she's been through. I can't tell you what this means to me and how much pressure it takes off." Christmas Gifts & Hampers feedback report 2025 To access a full job description and application details, please fill out the form below. First name . click apply for full job details
carrington west
Homeless Intervention Caseworker
carrington west
We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 18, 2026
Contractor
We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
JOB SWITCH LTD
Homeless Intervention Caseworker
JOB SWITCH LTD Shefford, Bedfordshire
Homeless Intervention Caseworker The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: -Homeless Intervention Caseworker Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty -Homeless Intervention Caseworker Undertakes all necessary enquiries and prevention activity via Personal housing Plans -Homeless Intervention Caseworker Makes and checks statutory homeless decisions which are subject to legal challenge -Homeless Intervention Caseworker Work closely with internal and external partners and agencies to resolve homelessness -Homeless Intervention Caseworker Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. -Homeless Intervention Caseworker Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants' housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client's details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client's expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council's Housing Register, advice on a household's position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required.
Apr 17, 2026
Contractor
Homeless Intervention Caseworker The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: -Homeless Intervention Caseworker Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty -Homeless Intervention Caseworker Undertakes all necessary enquiries and prevention activity via Personal housing Plans -Homeless Intervention Caseworker Makes and checks statutory homeless decisions which are subject to legal challenge -Homeless Intervention Caseworker Work closely with internal and external partners and agencies to resolve homelessness -Homeless Intervention Caseworker Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. -Homeless Intervention Caseworker Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants' housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client's details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client's expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council's Housing Register, advice on a household's position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required.
Nursery Leader with Qualified Teacher Status or Equivalent
Burmantofts Community Nursery Leeds, Yorkshire
Nursery Leader with Qualified Teacher Status or Equivalent Location: Burmantofts Community Nursery, Leeds Contract: Full-time, permanent (following probation period) and all year round Salary: L1 £51,773 Annual leave: 30 days plus 8 statutory bank holidays per annum Reports to: The Board of Trustees Start Date: September 2026 Please read the Job Description for a comprehensive overview of this role. Further information regarding the nursery can be found on our website, Candidates are welcome to visit the Nursery on Thursday 23 rd April at 4.30pm or use the email below to contact us and arrange an alternative visit. Please email to confirm your attendance or to ascertain any further information you may require. Closing date for applications: Friday 8 th May 5pm Shortlisting; Tuesday 12 th May Interviews: Tuesday 19 th and Wednesday 20 th May Purpose of Role Burmantofts Community Nursery is delighted to invite applications for the role of Nursery Leader. This is a rewarding opportunity for an experienced and passionate early years' teacher (QTS, EYTS, EYPS or equivalent) to lead a charitable, community-focused nursery serving children and families within a richly diverse, multicultural area of Leeds. The Nursery Leader will play a central role in shaping high-quality early education and childcare for children aged 6 months to 4 years, while working in close partnership with families to support children's learning, wellbeing and development. The post holder will provide strong pedagogical and operational leadership, ensuring outstanding standards of care, learning and teaching in line with the Early Years Foundation Stage Statutory Framework. This role combines strategic leadership with a significant hands-on teaching commitment, modelling inclusive, play-based practice across the nursery. Working collaboratively with staff, families, external professionals and the Board of Trustees will be central to ensuring statutory requirements are met and that the nursery thrives as a welcoming, inclusive setting for children and families. About Burmantofts Community Nursery Burmantofts Community Nursery (BCN) is a charitable, community-focused setting located in the heart of Leeds. We aim to provide high-quality, inclusive early education and childcare for children aged 6 months to 4 years within a richly diverse, multicultural community. Led by a Board of Trustees, Burmantofts Community Nursery holds a strong social purpose. We work in genuine partnership with families, recognising parents and carers as children's first and most important educators. Our curriculum is rooted in play, relationships and lived experience, celebrating children's languages, cultures and identities while supporting families to feel welcomed, valued and actively involved in nursery life. Key Responsibilities Provide visible, inspiring leadership across the nursery, leading the strategic vision and day-to-day operations in line with EYFS, KCSIE and Ofsted requirements. Support and develop staff through effective supervision, appraisal and mentoring, fostering a culture of collaboration and continuous improvement. Lead an inclusive, child-led curriculum supported by high-quality planning, teaching and consistent assessment practices. Maintain approximately 50% hands-on teaching practice, modelling outstanding early years pedagogy across all rooms. Act as a Designated Safeguarding Lead (DSL), ensuring robust safeguarding, welfare and compliance procedures are embedded throughout the setting. Oversee SEND provision, working closely with the SENCo and external professionals to ensure inclusive, high-quality support for all children. Promote children's progress, wellbeing and readiness for the next stage of learning through reflective practice and strong educational leadership. Build strong partnerships with parents, carers and community organisations, enhancing engagement, outreach and the nursery's reputation. Work in partnership with the Board of Trustees to deliver strategic priorities, sustainability and organisational growth. Manage budgets, occupancy and resources effectively to ensure financial viability and long-term success. Person Specification Essential Qualified Teacher Status (QTS), EYTS, EYPS or equivalent Degree in Early Childhood Education or related field Proven leadership experience in an EYFS setting In-depth knowledge of EYFS (2025 ) Statutory and non-statutory policy Excellent understanding of safeguarding, inclusion, and SEND provision Safeguarding Burmantofts Community Nursery is committed to safeguarding, promoting the welfare of children and families and expects all staff and volunteers to share this commitment. Appointments made are subject to an enhanced Disclosure and Barring Service check. If shortlisted, you will be required to disclose relevant information regarding criminal history and an on-line search will be conducted. Equal Opportunities Burmantofts Community Nursery is an equal opportunities employer and is committed to promoting equality, diversity and inclusion in all aspects of its work. We welcome applications from all suitably qualified candidates. All applicants will be treated fairly and appointed on merit. We value diversity and are proud to serve a diverse community. We aim to ensure that our recruitment, selection and employment practices are free from discrimination and that all staff, children and families are respected, supported and included. All candidates must have the legal right to work in the UK, and this will be verified as part of pre-employment checks. Visas cannot be sponsored.
Apr 17, 2026
Full time
Nursery Leader with Qualified Teacher Status or Equivalent Location: Burmantofts Community Nursery, Leeds Contract: Full-time, permanent (following probation period) and all year round Salary: L1 £51,773 Annual leave: 30 days plus 8 statutory bank holidays per annum Reports to: The Board of Trustees Start Date: September 2026 Please read the Job Description for a comprehensive overview of this role. Further information regarding the nursery can be found on our website, Candidates are welcome to visit the Nursery on Thursday 23 rd April at 4.30pm or use the email below to contact us and arrange an alternative visit. Please email to confirm your attendance or to ascertain any further information you may require. Closing date for applications: Friday 8 th May 5pm Shortlisting; Tuesday 12 th May Interviews: Tuesday 19 th and Wednesday 20 th May Purpose of Role Burmantofts Community Nursery is delighted to invite applications for the role of Nursery Leader. This is a rewarding opportunity for an experienced and passionate early years' teacher (QTS, EYTS, EYPS or equivalent) to lead a charitable, community-focused nursery serving children and families within a richly diverse, multicultural area of Leeds. The Nursery Leader will play a central role in shaping high-quality early education and childcare for children aged 6 months to 4 years, while working in close partnership with families to support children's learning, wellbeing and development. The post holder will provide strong pedagogical and operational leadership, ensuring outstanding standards of care, learning and teaching in line with the Early Years Foundation Stage Statutory Framework. This role combines strategic leadership with a significant hands-on teaching commitment, modelling inclusive, play-based practice across the nursery. Working collaboratively with staff, families, external professionals and the Board of Trustees will be central to ensuring statutory requirements are met and that the nursery thrives as a welcoming, inclusive setting for children and families. About Burmantofts Community Nursery Burmantofts Community Nursery (BCN) is a charitable, community-focused setting located in the heart of Leeds. We aim to provide high-quality, inclusive early education and childcare for children aged 6 months to 4 years within a richly diverse, multicultural community. Led by a Board of Trustees, Burmantofts Community Nursery holds a strong social purpose. We work in genuine partnership with families, recognising parents and carers as children's first and most important educators. Our curriculum is rooted in play, relationships and lived experience, celebrating children's languages, cultures and identities while supporting families to feel welcomed, valued and actively involved in nursery life. Key Responsibilities Provide visible, inspiring leadership across the nursery, leading the strategic vision and day-to-day operations in line with EYFS, KCSIE and Ofsted requirements. Support and develop staff through effective supervision, appraisal and mentoring, fostering a culture of collaboration and continuous improvement. Lead an inclusive, child-led curriculum supported by high-quality planning, teaching and consistent assessment practices. Maintain approximately 50% hands-on teaching practice, modelling outstanding early years pedagogy across all rooms. Act as a Designated Safeguarding Lead (DSL), ensuring robust safeguarding, welfare and compliance procedures are embedded throughout the setting. Oversee SEND provision, working closely with the SENCo and external professionals to ensure inclusive, high-quality support for all children. Promote children's progress, wellbeing and readiness for the next stage of learning through reflective practice and strong educational leadership. Build strong partnerships with parents, carers and community organisations, enhancing engagement, outreach and the nursery's reputation. Work in partnership with the Board of Trustees to deliver strategic priorities, sustainability and organisational growth. Manage budgets, occupancy and resources effectively to ensure financial viability and long-term success. Person Specification Essential Qualified Teacher Status (QTS), EYTS, EYPS or equivalent Degree in Early Childhood Education or related field Proven leadership experience in an EYFS setting In-depth knowledge of EYFS (2025 ) Statutory and non-statutory policy Excellent understanding of safeguarding, inclusion, and SEND provision Safeguarding Burmantofts Community Nursery is committed to safeguarding, promoting the welfare of children and families and expects all staff and volunteers to share this commitment. Appointments made are subject to an enhanced Disclosure and Barring Service check. If shortlisted, you will be required to disclose relevant information regarding criminal history and an on-line search will be conducted. Equal Opportunities Burmantofts Community Nursery is an equal opportunities employer and is committed to promoting equality, diversity and inclusion in all aspects of its work. We welcome applications from all suitably qualified candidates. All applicants will be treated fairly and appointed on merit. We value diversity and are proud to serve a diverse community. We aim to ensure that our recruitment, selection and employment practices are free from discrimination and that all staff, children and families are respected, supported and included. All candidates must have the legal right to work in the UK, and this will be verified as part of pre-employment checks. Visas cannot be sponsored.
Customer Success Manager
Extreme Reach
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Apr 17, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
SEN Specialist Tutor
Tesol Inc
SEN Outreach Tutor (English & Maths) Location: Barking and Dagenham Pay: From £25 per hour Start: ASAP. Prospero Teaching is seeking an experienced SEN Specialist Tutor to deliver 1:1 English and Maths support to children and young people who are currently unable to access mainstream education. You will provide bespoke, individualised learning programmes for pupils with a range of needs, including ASD, ADHD, SEMH, learning difficulties and anxiety based school avoidance. Many learners may have been out of education for some time and require support with confidence, engagement and routine. This role is ideal for an experienced teacher or SEN tutor who enjoys working outside the classroom and making a direct, positive impact. Key Responsibilities Deliver tailored 1:1 English and Maths sessions Adapt teaching to meet a range of SEN needs Support engagement, confidence and emotional regulation Monitor progress and adjust learning plans Work closely with Prospero Teaching and other professionals Contract Details Temporary / Contract role Flexible hours: 1-3 hours per session Part time or full time available Duration dependent on pupil needs Local placements across Barking and Dagenham Requirements Essential: Experience supporting children or young people with SEN Ability to teach English and Maths Strong communication and adaptability Desirable: QTS, PGCE, QTLS or equivalent 6+ months' experience in a UK school, SEN setting or alternative provision Safeguarding training (or willingness to complete) Eligibility Right to Work in the UK Enhanced DBS (or willingness to apply) Two professional child related references (last two years) What We Offer Competitive hourly rates Dedicated consultant support Access to accredited CPD and in house training Prospero Teaching operates as an education recruitment agency and all roles are subject to safeguarding and vetting checks.
Apr 16, 2026
Full time
SEN Outreach Tutor (English & Maths) Location: Barking and Dagenham Pay: From £25 per hour Start: ASAP. Prospero Teaching is seeking an experienced SEN Specialist Tutor to deliver 1:1 English and Maths support to children and young people who are currently unable to access mainstream education. You will provide bespoke, individualised learning programmes for pupils with a range of needs, including ASD, ADHD, SEMH, learning difficulties and anxiety based school avoidance. Many learners may have been out of education for some time and require support with confidence, engagement and routine. This role is ideal for an experienced teacher or SEN tutor who enjoys working outside the classroom and making a direct, positive impact. Key Responsibilities Deliver tailored 1:1 English and Maths sessions Adapt teaching to meet a range of SEN needs Support engagement, confidence and emotional regulation Monitor progress and adjust learning plans Work closely with Prospero Teaching and other professionals Contract Details Temporary / Contract role Flexible hours: 1-3 hours per session Part time or full time available Duration dependent on pupil needs Local placements across Barking and Dagenham Requirements Essential: Experience supporting children or young people with SEN Ability to teach English and Maths Strong communication and adaptability Desirable: QTS, PGCE, QTLS or equivalent 6+ months' experience in a UK school, SEN setting or alternative provision Safeguarding training (or willingness to complete) Eligibility Right to Work in the UK Enhanced DBS (or willingness to apply) Two professional child related references (last two years) What We Offer Competitive hourly rates Dedicated consultant support Access to accredited CPD and in house training Prospero Teaching operates as an education recruitment agency and all roles are subject to safeguarding and vetting checks.
Prospero Teaching
QTS Primary tutor
Prospero Teaching
We are seeking a passionate and dedicated Primary Tutor to join our growing team, supporting pupils across Key Stage 1 and Key Stage 2. This is a rewarding opportunity to help children build confidence, develop their skills, and reach their full potential in a supportive one-to-one or small group setting. Key Responsibilities: Plan and deliver engaging lessons tailored to individual learning needs Support pupils in core subjects (English, Maths, and Science) Monitor progress and provide regular feedback to parents and guardians Create a positive and encouraging learning environment Prepare pupils for SATs and other assessments where appropriate Contract/Position Details: Location - Within the community or pupils' home Position - 1:1 Outreach Tutor Type of work - Contract Start date - ASAP Duration - Until the pupil can reintegrate into a new school placement End date (if applicable) - Ongoing Contract type - Temporary Full-time/part-time - Part time (15 hours per week, per student) Minimum rate of pay - 25 - 30 per hour Hours - Working hours can differentiate, depending on the convenient timings of the family Experience, Training and Qualifications of the 1:1 Outreach Tutor: QTS or equivalent Possess UK classroom teaching experience Be creative, patient and willing to think outside of the box Have experience working with SEND or disengaged pupils To be eligible for this role, the potential 1:1 Outreach Tutor must: Hold the right to work in the UK Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional child-related references. Apply Now To find out more or apply for this Outreach Tutor position, please contact (url removed) Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy.
Apr 16, 2026
Seasonal
We are seeking a passionate and dedicated Primary Tutor to join our growing team, supporting pupils across Key Stage 1 and Key Stage 2. This is a rewarding opportunity to help children build confidence, develop their skills, and reach their full potential in a supportive one-to-one or small group setting. Key Responsibilities: Plan and deliver engaging lessons tailored to individual learning needs Support pupils in core subjects (English, Maths, and Science) Monitor progress and provide regular feedback to parents and guardians Create a positive and encouraging learning environment Prepare pupils for SATs and other assessments where appropriate Contract/Position Details: Location - Within the community or pupils' home Position - 1:1 Outreach Tutor Type of work - Contract Start date - ASAP Duration - Until the pupil can reintegrate into a new school placement End date (if applicable) - Ongoing Contract type - Temporary Full-time/part-time - Part time (15 hours per week, per student) Minimum rate of pay - 25 - 30 per hour Hours - Working hours can differentiate, depending on the convenient timings of the family Experience, Training and Qualifications of the 1:1 Outreach Tutor: QTS or equivalent Possess UK classroom teaching experience Be creative, patient and willing to think outside of the box Have experience working with SEND or disengaged pupils To be eligible for this role, the potential 1:1 Outreach Tutor must: Hold the right to work in the UK Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional child-related references. Apply Now To find out more or apply for this Outreach Tutor position, please contact (url removed) Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy.
SEN 1:1 English & Maths Tutor - Flexible Hours
Tesol Inc
A specialized education provider is seeking a SEN Outreach Tutor in Barking and Dagenham to deliver 1:1 English and Maths support to students with varied needs like ASD and ADHD. The position offers flexibility with part-time or full-time options, allowing tutors to work locally. Candidates should ideally have experience in SEN settings, strong communication skills, and an ability to craft personalized learning programs. Competitive hourly rates and consultant support are provided.
Apr 16, 2026
Full time
A specialized education provider is seeking a SEN Outreach Tutor in Barking and Dagenham to deliver 1:1 English and Maths support to students with varied needs like ASD and ADHD. The position offers flexibility with part-time or full-time options, allowing tutors to work locally. Candidates should ideally have experience in SEN settings, strong communication skills, and an ability to craft personalized learning programs. Competitive hourly rates and consultant support are provided.
EACH Counselling and Support
Peer Support Worker - BME & Migrant Women Family Support Service (Domestic Violence and Abuse)
EACH Counselling and Support
Job Title: Peer Support Worker - BME & Migrant Women Family Support Service (Domestic Violence and Abuse) Salary: £28,860 - £29,500 per annum (Inclusive of Outer London Weighting) Hours: 37.5 hours per week Duration: Permanent (subject to performance and continued funding) Location: The post will be based at EACH Ealing but will be required to work off- site, remotely and any of EACH's offices based on the needs of the service. EACH Counselling and Support is a growing organisation with over 50 staff and volunteers and services delivered across 10 London boroughs. We provide a wide range of therapeutic and non-therapeutic services across our core strands of Mental Health, Domestic Abuse and Substance Misuse. We are seeking a Peer Support Worker to join our Domestic Abuse services, supporting women and families who have experienced domestic abuse and are facing multiple and complex challenges, including No Recourse to Public Funds (NRPF), housing insecurity, immigration issues, poverty and social isolation. This is a peer role, meaning you will draw on your own lived experience of domestic abuse and/or related adversity to provide hope, understanding and practical support to others. You will work alongside professional staff to help families feel safer, less isolated and more confident in navigating services and rebuilding their lives. This is a full-time role (37.5 hours per week), mainly based at our West Ealing office, with regular outreach across neighbouring boroughs. The post is permanent, subject to continued funding and satisfactory performance. You will Provide emotional, practical and peer-based support to women and families affected by domestic abuse and multiple needs. Use lived experience appropriately to build trust, encourage engagement and promote hope and recovery. Work alongside survivors to develop and contribute to safety-focused, strengths based support plans. Offer one-to-one and family-based peer support to promote stability, confidence and independence. Support engagement with housing, NRPF, legal, health, education and community services. Help reduce isolation by encouraging participation in peer activities and community support Work alongside professional colleagues in safeguarding, risk awareness and multi-agency planning. Maintain clear boundaries and work within organisational policies and safeguarding procedures. You will need Experience in either a paid or voluntary capacity of working with women and/or families affected by domestic abuse, sexual violence or exploitation. Lived experience of domestic abuse and/or related multiple disadvantage, with sufficient recovery to use this experience safely in a peer role A strong understanding of trauma-informed, survivor-centred and empowerment-based practice. Knowledge of safeguarding, risk assessment and safety planning in a VAWG context. Ability to engage sensitively with individuals who may be fearful, isolated or marginalised. Good organisational, recording and communication skills. Rewards and Benefits of Working for EACH Competitive salaries with opportunities for career growth. 25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6. Annual leave is calculated on pro-rata basis for part time staff 4% - 6% employers pension contributions Up to 5 days study leave after 1 year in service Staff recognition award scheme. Opportunities for continuous professional development Ringfenced personal training budget. Flexible working hours subject to the needs of the service. E-wallet benefit scheme. Fully paid DBS check (Enhanced Level) Deadline for applications: 27th April 2026 at 10:00am Interviews: In person, Ealing office 5th May 2026 All Applicants must complete the application form, to be submitted by email. CVs will NOT be accepted.
Apr 16, 2026
Full time
Job Title: Peer Support Worker - BME & Migrant Women Family Support Service (Domestic Violence and Abuse) Salary: £28,860 - £29,500 per annum (Inclusive of Outer London Weighting) Hours: 37.5 hours per week Duration: Permanent (subject to performance and continued funding) Location: The post will be based at EACH Ealing but will be required to work off- site, remotely and any of EACH's offices based on the needs of the service. EACH Counselling and Support is a growing organisation with over 50 staff and volunteers and services delivered across 10 London boroughs. We provide a wide range of therapeutic and non-therapeutic services across our core strands of Mental Health, Domestic Abuse and Substance Misuse. We are seeking a Peer Support Worker to join our Domestic Abuse services, supporting women and families who have experienced domestic abuse and are facing multiple and complex challenges, including No Recourse to Public Funds (NRPF), housing insecurity, immigration issues, poverty and social isolation. This is a peer role, meaning you will draw on your own lived experience of domestic abuse and/or related adversity to provide hope, understanding and practical support to others. You will work alongside professional staff to help families feel safer, less isolated and more confident in navigating services and rebuilding their lives. This is a full-time role (37.5 hours per week), mainly based at our West Ealing office, with regular outreach across neighbouring boroughs. The post is permanent, subject to continued funding and satisfactory performance. You will Provide emotional, practical and peer-based support to women and families affected by domestic abuse and multiple needs. Use lived experience appropriately to build trust, encourage engagement and promote hope and recovery. Work alongside survivors to develop and contribute to safety-focused, strengths based support plans. Offer one-to-one and family-based peer support to promote stability, confidence and independence. Support engagement with housing, NRPF, legal, health, education and community services. Help reduce isolation by encouraging participation in peer activities and community support Work alongside professional colleagues in safeguarding, risk awareness and multi-agency planning. Maintain clear boundaries and work within organisational policies and safeguarding procedures. You will need Experience in either a paid or voluntary capacity of working with women and/or families affected by domestic abuse, sexual violence or exploitation. Lived experience of domestic abuse and/or related multiple disadvantage, with sufficient recovery to use this experience safely in a peer role A strong understanding of trauma-informed, survivor-centred and empowerment-based practice. Knowledge of safeguarding, risk assessment and safety planning in a VAWG context. Ability to engage sensitively with individuals who may be fearful, isolated or marginalised. Good organisational, recording and communication skills. Rewards and Benefits of Working for EACH Competitive salaries with opportunities for career growth. 25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6. Annual leave is calculated on pro-rata basis for part time staff 4% - 6% employers pension contributions Up to 5 days study leave after 1 year in service Staff recognition award scheme. Opportunities for continuous professional development Ringfenced personal training budget. Flexible working hours subject to the needs of the service. E-wallet benefit scheme. Fully paid DBS check (Enhanced Level) Deadline for applications: 27th April 2026 at 10:00am Interviews: In person, Ealing office 5th May 2026 All Applicants must complete the application form, to be submitted by email. CVs will NOT be accepted.
LONDON BOROUGH OF LAMBETH-6
Secondary Behaviour Outreach Advisor
LONDON BOROUGH OF LAMBETH-6
Secondary SEMH Outreach Advisor Leadership Scale: L6- L10 (depending upon experience) About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Lambeth's SEMH Advisory (Behaviour and Inclusion) Team is a local authority outreach service working with schools, families, and partners to improve outcomes for children and young people with social, emotional and mental health needs. The team provides strategic advice, consultation, and targeted support to primary and secondary schools, helping to strengthen inclusive practice, prevent suspensions and permanent exclusions, and support successful reintegration where placements are at risk. Working through a graduated response and in close collaboration with multi agency colleagues, the service plays a key role in supporting early intervention, transitions, and borough wide inclusion priorities across Lambeth. About the Role: The SEMH Advisor will work in partnership with schools, families, and multi agency professionals to improve outcomes for children and young people with social, emotional and mental health needs. The role involves providing strategic advice, consultation, and targeted support to educational settings to build inclusive practice, reduce suspensions and permanent exclusions, and strengthen early intervention. The post holder will contribute to borough wide inclusion priorities, support statutory and panel processes where required, and promote effective, evidence informed approaches to SEMH across Lambeth schools. How to Apply: Please complete an on-line application fully evidencing in the 'Supporting Statement field' how you meet the criteria marked with an 'A' at shortlist stage: JD and Person Specification Please do not attach a CV, as it will not be considered. We operate an anonymised application process, so be sure to remove personal details when uploading your personal statement. Recruitment Timelines: Closing Date: Sunday 10th May 2026 at 12am. Shortlisting Monday 11th May. Interviews: 19th May 2026. Please click here to view: Lambeth Staff Benefits Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Contact Information: For an informal discussion about the role, please contact Betsy Hall at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Apr 16, 2026
Full time
Secondary SEMH Outreach Advisor Leadership Scale: L6- L10 (depending upon experience) About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Lambeth's SEMH Advisory (Behaviour and Inclusion) Team is a local authority outreach service working with schools, families, and partners to improve outcomes for children and young people with social, emotional and mental health needs. The team provides strategic advice, consultation, and targeted support to primary and secondary schools, helping to strengthen inclusive practice, prevent suspensions and permanent exclusions, and support successful reintegration where placements are at risk. Working through a graduated response and in close collaboration with multi agency colleagues, the service plays a key role in supporting early intervention, transitions, and borough wide inclusion priorities across Lambeth. About the Role: The SEMH Advisor will work in partnership with schools, families, and multi agency professionals to improve outcomes for children and young people with social, emotional and mental health needs. The role involves providing strategic advice, consultation, and targeted support to educational settings to build inclusive practice, reduce suspensions and permanent exclusions, and strengthen early intervention. The post holder will contribute to borough wide inclusion priorities, support statutory and panel processes where required, and promote effective, evidence informed approaches to SEMH across Lambeth schools. How to Apply: Please complete an on-line application fully evidencing in the 'Supporting Statement field' how you meet the criteria marked with an 'A' at shortlist stage: JD and Person Specification Please do not attach a CV, as it will not be considered. We operate an anonymised application process, so be sure to remove personal details when uploading your personal statement. Recruitment Timelines: Closing Date: Sunday 10th May 2026 at 12am. Shortlisting Monday 11th May. Interviews: 19th May 2026. Please click here to view: Lambeth Staff Benefits Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Contact Information: For an informal discussion about the role, please contact Betsy Hall at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
EACH Counselling and Support
Resettlement Support Worker
EACH Counselling and Support
Role: Resettlement Support Worker Salary: £28,860 - £32,550 per annum (including Outer London Weighting) Hours: 37.5 hours per week Duration: Permanent, subject to funding Location: Based in Brent with working across London boroughs of Brent, Harrow, Hounslow, Hillingdon, Richmond, Kingston & Ealing EACH is a growing charity providing a range of specialist services to individuals and families affected by domestic violence, mental health and alcohol and substance misuse issues. Our success and services are driven and delivered by a diverse staff and volunteer team, who are as passionate and committed as we are to meeting the needs of our local communities. As the Resettlement Worker, you will play a vital role in empowering and supporting women who have experienced violence against women and girls (VAWG), many of whom face additional vulnerabilities due to intersecting disadvantages. You will provide comprehensive and holistic support to women residing in the Moving Forward project's temporary accommodation, assisting them in their transition to stable and secure long-term housing. Your key duties include to: Building trusting relationships with women and understanding their individual needs and goals. Providing ongoing advocacy and support with housing applications, tenancy management, and accessing essential services. Connecting women with appropriate community resources and fostering social integration. Empowering women to develop independent living skills and build resilience. Collaborating with project staff and external partners to ensure a coordinated and effective approach to resettlement. You will need: Strong commitment to social justice and gender equality. Experience working with vulnerable populations, ideally women who have experienced VAWG. Excellent communication, interpersonal, and advocacy skills and the ability to work collaborative with counsellors and colleagues across the service and organisation. Cultural competency and the ability to build rapport with women from diverse backgrounds. Ability to work independently and collaboratively in a fast-paced environment. Ability to support peers to develop project activities and undertake outreach. Ability to speak a relevant community language (e.g. Pashto, Farsi, Gujarati, Arabic, Tamil) is desirable. Rewards and Benefits of Working for EACH: Competitive salaries with opportunities for career growth 25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6 Annual leave is calculated on pro-rata basis for part time staff 4% - 6% employers pension contributions Up to 5 days study leave after 1 year in service Staff recognition award scheme Opportunities for continuous professional development Ringfenced personal training budget Flexible working hours subject to the needs of the service E-wallet benefit scheme Fully paid DBS check (Enhanced Level) Closing Date: 26/04/2026. Interviews on zoom or in person: 07/05/2026.
Apr 16, 2026
Full time
Role: Resettlement Support Worker Salary: £28,860 - £32,550 per annum (including Outer London Weighting) Hours: 37.5 hours per week Duration: Permanent, subject to funding Location: Based in Brent with working across London boroughs of Brent, Harrow, Hounslow, Hillingdon, Richmond, Kingston & Ealing EACH is a growing charity providing a range of specialist services to individuals and families affected by domestic violence, mental health and alcohol and substance misuse issues. Our success and services are driven and delivered by a diverse staff and volunteer team, who are as passionate and committed as we are to meeting the needs of our local communities. As the Resettlement Worker, you will play a vital role in empowering and supporting women who have experienced violence against women and girls (VAWG), many of whom face additional vulnerabilities due to intersecting disadvantages. You will provide comprehensive and holistic support to women residing in the Moving Forward project's temporary accommodation, assisting them in their transition to stable and secure long-term housing. Your key duties include to: Building trusting relationships with women and understanding their individual needs and goals. Providing ongoing advocacy and support with housing applications, tenancy management, and accessing essential services. Connecting women with appropriate community resources and fostering social integration. Empowering women to develop independent living skills and build resilience. Collaborating with project staff and external partners to ensure a coordinated and effective approach to resettlement. You will need: Strong commitment to social justice and gender equality. Experience working with vulnerable populations, ideally women who have experienced VAWG. Excellent communication, interpersonal, and advocacy skills and the ability to work collaborative with counsellors and colleagues across the service and organisation. Cultural competency and the ability to build rapport with women from diverse backgrounds. Ability to work independently and collaboratively in a fast-paced environment. Ability to support peers to develop project activities and undertake outreach. Ability to speak a relevant community language (e.g. Pashto, Farsi, Gujarati, Arabic, Tamil) is desirable. Rewards and Benefits of Working for EACH: Competitive salaries with opportunities for career growth 25 days annual leave, plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6 Annual leave is calculated on pro-rata basis for part time staff 4% - 6% employers pension contributions Up to 5 days study leave after 1 year in service Staff recognition award scheme Opportunities for continuous professional development Ringfenced personal training budget Flexible working hours subject to the needs of the service E-wallet benefit scheme Fully paid DBS check (Enhanced Level) Closing Date: 26/04/2026. Interviews on zoom or in person: 07/05/2026.
SEN 1:1 English & Maths Tutor Flexible Hours
Tesol Inc
A professional tutoring agency is looking for an experienced SEN Outreach Tutor (English & Maths) to provide tailored support to children in Barking and Dagenham. You'll deliver 1:1 sessions, adapt teaching methods, and help students overcome challenges related to SEN. The role can be part-time or full-time with flexible hours, offering a competitive pay rate. Ideal candidates should hold relevant qualifications and have experience in SEN settings.
Apr 16, 2026
Full time
A professional tutoring agency is looking for an experienced SEN Outreach Tutor (English & Maths) to provide tailored support to children in Barking and Dagenham. You'll deliver 1:1 sessions, adapt teaching methods, and help students overcome challenges related to SEN. The role can be part-time or full-time with flexible hours, offering a competitive pay rate. Ideal candidates should hold relevant qualifications and have experience in SEN settings.
New Start
Project Manager - Recovery Services
New Start Clubmoor, Lancashire
New Start is looking for an experienced and enthusiastic Project Manager Recovery Services to take responsibility for our 24-hour Female Harm Reduction Service part of the RISE Services (Liverpool s Recovery Pathway). The role will involve managing a dedicated team of trauma-informed practitioners who work closely with service users to stabilise them, improve wellbeing, and actively coach/educate them to reduce harmful practices and risk-taking behaviours. Support delivered at the service is based upon the underpinning principles of a women s centred approach and aims to assist with tackling the complexities encountered by females who face multiple disadvantages. The project sits at the beginning of the pathway and is an ideal first step for females who wish to stabilise and possibly contemplate, or even aim for a personal future in recovery. The position is based in Liverpool on a full-time, permanent basis, working 37.5 hours per week Mon-Fri, 9am 5pm . In return you will receive a competitive salary of £32,493 per annum . About the role: The Project Manager will have an excellent understanding of addiction, substance misuse, domestic violence, chaotic client groups, homelessness and experience of the intertwined complexities and dynamics of multiple disadvantages. Working to oversee the team of Support Practitioners, you will continually work to also uphold a culture that focuses on women s-expressed need and lived experience; is trauma informed; and accepting that some women passing through the service will want recovery as a future goal, whilst others may not see abstinence as an option, but wish to live a healthier more stable life in which they remain safe and reduce personal risk in various areas. Responsibilities as our Project Manager will include: Managing, motivating, supporting and developing the staff team, leading by example, to ensure service users and stakeholders receive an excellent service Overseeing and supervising staff caseloads, supporting professional recording and task completion via the IMS system Assisting the staff team to drive direct outcomes for service users in-line with contractual requirements Ensuring the safe and effective delivery of services, including risk assessment, safety planning, and the safeguarding of adults Promoting the safety, security and welfare of both staff and service users whilst on shift Overseeing security and compliance requirements associated with managing a large HMO Managing the staff rotas ensuring consistency of staffing levels at all times Committing to being part of the on-site services on-call team / out of hours rota one week per month Holding responsibility for the effective management, recording and submission of incidents at the project Monitoring and driving service performance in line with KPIs, ensuring accurate recording, data quality, and timely reporting Leading on quality assurance processes, including audits of support plans, risk assessments, and case management systems Using performance data to identify trends, inform service improvements, and address any areas of underperformance Acting as the safeguarding lead within the service, ensuring effective risk management, safety planning, and partnership working with relevant agencies Managing and responding to high-risk incidents, ensuring appropriate escalation, recording, and organisational learning Representing the service at multi-agency meetings (e.g. safeguarding, MARAC, MDTs) where required Supporting service users to progress through the Recovery Pathway, working closely with partner services to enable appropriate and timely move-on Contributing to the ongoing development of the service, ensuring delivery remains aligned with best practice and emerging needs Building and maintaining effective relationships with commissioners, partners, and local stakeholders Providing regular supervision, reflective practice, and performance management to staff, ensuring high standards of delivery What we re looking for in our ideal Project Manager: A minimum of 2 years management / supervisory experience in a similar setting (Essential) NVQ Level 3 or above in Health & Social Care (Essential) Management qualification / currently working towards completion of - NVQ Level 5 in Leadership and Management or equivalent (Essential) Demonstrable experience of effectively managing, leading, motivating and inspiring staff (Essential) A minimum of 3 years experience in a similar post supporting females such as floating support /outreach services, hostel provision, domestic violence refuge or a residential setting (Essential) Experience of case work (Essential) Driver with access to own vehicle (Essential) Relevant experience of the IMS system, MainStay system, or a similar Capita platform (Desirable) Knowledge and experience of the Property Pool Plus system (Essential) Relevant knowledge and experience of working with women in addiction, domestic violence situations, and/or have offending complex backgrounds (Essential) Current working knowledge of the barriers facing women individuals (Essential) Relevant knowledge and experience of working with the following client groups: substance misuse, street workers; mental health; domestic violence; refugee status and multiple complex needs and homelessness (Essential) Experience of managing a large HMO (Essential) Knowledge and understanding of promoting Health & Safety in the Workplace, and in HMO s Knowledge and understanding of Safeguarding procedures and legislation within statutory and non-statutory services Previous experience of multi-agency working Experience of managing high-risk or complex incidents within a supported accommodation or similar setting (Essential) Strong working knowledge of safeguarding processes and multi-agency working, including involvement in formal safeguarding procedures (Essential) Experience of monitoring service performance and working towards KPIs or contractual targets (Essential) This post is subject to enhanced DBS criminal record disclosure and subscription with the DBS Update Service.
Apr 16, 2026
Full time
New Start is looking for an experienced and enthusiastic Project Manager Recovery Services to take responsibility for our 24-hour Female Harm Reduction Service part of the RISE Services (Liverpool s Recovery Pathway). The role will involve managing a dedicated team of trauma-informed practitioners who work closely with service users to stabilise them, improve wellbeing, and actively coach/educate them to reduce harmful practices and risk-taking behaviours. Support delivered at the service is based upon the underpinning principles of a women s centred approach and aims to assist with tackling the complexities encountered by females who face multiple disadvantages. The project sits at the beginning of the pathway and is an ideal first step for females who wish to stabilise and possibly contemplate, or even aim for a personal future in recovery. The position is based in Liverpool on a full-time, permanent basis, working 37.5 hours per week Mon-Fri, 9am 5pm . In return you will receive a competitive salary of £32,493 per annum . About the role: The Project Manager will have an excellent understanding of addiction, substance misuse, domestic violence, chaotic client groups, homelessness and experience of the intertwined complexities and dynamics of multiple disadvantages. Working to oversee the team of Support Practitioners, you will continually work to also uphold a culture that focuses on women s-expressed need and lived experience; is trauma informed; and accepting that some women passing through the service will want recovery as a future goal, whilst others may not see abstinence as an option, but wish to live a healthier more stable life in which they remain safe and reduce personal risk in various areas. Responsibilities as our Project Manager will include: Managing, motivating, supporting and developing the staff team, leading by example, to ensure service users and stakeholders receive an excellent service Overseeing and supervising staff caseloads, supporting professional recording and task completion via the IMS system Assisting the staff team to drive direct outcomes for service users in-line with contractual requirements Ensuring the safe and effective delivery of services, including risk assessment, safety planning, and the safeguarding of adults Promoting the safety, security and welfare of both staff and service users whilst on shift Overseeing security and compliance requirements associated with managing a large HMO Managing the staff rotas ensuring consistency of staffing levels at all times Committing to being part of the on-site services on-call team / out of hours rota one week per month Holding responsibility for the effective management, recording and submission of incidents at the project Monitoring and driving service performance in line with KPIs, ensuring accurate recording, data quality, and timely reporting Leading on quality assurance processes, including audits of support plans, risk assessments, and case management systems Using performance data to identify trends, inform service improvements, and address any areas of underperformance Acting as the safeguarding lead within the service, ensuring effective risk management, safety planning, and partnership working with relevant agencies Managing and responding to high-risk incidents, ensuring appropriate escalation, recording, and organisational learning Representing the service at multi-agency meetings (e.g. safeguarding, MARAC, MDTs) where required Supporting service users to progress through the Recovery Pathway, working closely with partner services to enable appropriate and timely move-on Contributing to the ongoing development of the service, ensuring delivery remains aligned with best practice and emerging needs Building and maintaining effective relationships with commissioners, partners, and local stakeholders Providing regular supervision, reflective practice, and performance management to staff, ensuring high standards of delivery What we re looking for in our ideal Project Manager: A minimum of 2 years management / supervisory experience in a similar setting (Essential) NVQ Level 3 or above in Health & Social Care (Essential) Management qualification / currently working towards completion of - NVQ Level 5 in Leadership and Management or equivalent (Essential) Demonstrable experience of effectively managing, leading, motivating and inspiring staff (Essential) A minimum of 3 years experience in a similar post supporting females such as floating support /outreach services, hostel provision, domestic violence refuge or a residential setting (Essential) Experience of case work (Essential) Driver with access to own vehicle (Essential) Relevant experience of the IMS system, MainStay system, or a similar Capita platform (Desirable) Knowledge and experience of the Property Pool Plus system (Essential) Relevant knowledge and experience of working with women in addiction, domestic violence situations, and/or have offending complex backgrounds (Essential) Current working knowledge of the barriers facing women individuals (Essential) Relevant knowledge and experience of working with the following client groups: substance misuse, street workers; mental health; domestic violence; refugee status and multiple complex needs and homelessness (Essential) Experience of managing a large HMO (Essential) Knowledge and understanding of promoting Health & Safety in the Workplace, and in HMO s Knowledge and understanding of Safeguarding procedures and legislation within statutory and non-statutory services Previous experience of multi-agency working Experience of managing high-risk or complex incidents within a supported accommodation or similar setting (Essential) Strong working knowledge of safeguarding processes and multi-agency working, including involvement in formal safeguarding procedures (Essential) Experience of monitoring service performance and working towards KPIs or contractual targets (Essential) This post is subject to enhanced DBS criminal record disclosure and subscription with the DBS Update Service.

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