Salary: £48,000 per annum Contract Type: Permanent Location: UK (minimum 2 days per week in the London office) Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Associate Director Advocacy & Campaigns HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 1 June 2026 Second-round interview w/c 15 June 2026 Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task. ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions. The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44 s ability to influence decision-makers and shape public discourse. Mission 44 s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact. The role will lead and manage Mission 44 s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence. The role also plays a critical role in advocacy and external engagement, ensuring Mission 44 s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level. ROLES AND RESPONSIBILITIES POLICY Lead the development and delivery of Mission 44 s policy strategy, aligned to organisational priorities and focused on driving systemic change for young people Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44 s influence Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels Work cross-functionally to align policy priorities with external engagement and advocacy activity Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach Account manage Mission 44 s external policy and research partners and consultants, ensuring high-quality delivery and value for money CAMPAIGNS Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches Work cross-functionally with communications and partnerships teams to maximise influence Identify and leverage key moments, partnerships and platforms to elevate Mission 44 s voice and policy agenda Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences RESEARCH Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Strong experience in policy development with a track record of influencing decision-makers Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses Experience leading projects and managing external partners Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas DESIRABLE Experience working in or with government, think tanks, charities or advocacy organisations Experience in working with young people to create campaigns or advocacy initiatives Knowledge of UK and/or international policy landscapes relevant to Mission 44 s focus areas Familiarity with youth engagement approaches and/or incorporating lived experience into policy development Experience working with high-profile stakeholders Understanding of media and communications as a tool for policy influence PERSONAL QUALITIES Passionate about creating a fairer, more inclusive future for young people around the world Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment Strong relationship builder Collaborative mindset, with the ability to work cross-functionally and bring others with you Confident and persuasive, with the ability to engage and influence senior audiences Analytical and curious, with a strong attention to detail Resilient and adaptable, with the ability to manage competing priorities and ambiguity Works flexibly and proactively without close supervision Benefits Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and acccess to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package
Apr 25, 2026
Full time
Salary: £48,000 per annum Contract Type: Permanent Location: UK (minimum 2 days per week in the London office) Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Associate Director Advocacy & Campaigns HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 1 June 2026 Second-round interview w/c 15 June 2026 Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task. ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions. The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44 s ability to influence decision-makers and shape public discourse. Mission 44 s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact. The role will lead and manage Mission 44 s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence. The role also plays a critical role in advocacy and external engagement, ensuring Mission 44 s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level. ROLES AND RESPONSIBILITIES POLICY Lead the development and delivery of Mission 44 s policy strategy, aligned to organisational priorities and focused on driving systemic change for young people Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44 s influence Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels Work cross-functionally to align policy priorities with external engagement and advocacy activity Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach Account manage Mission 44 s external policy and research partners and consultants, ensuring high-quality delivery and value for money CAMPAIGNS Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches Work cross-functionally with communications and partnerships teams to maximise influence Identify and leverage key moments, partnerships and platforms to elevate Mission 44 s voice and policy agenda Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences RESEARCH Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Strong experience in policy development with a track record of influencing decision-makers Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses Experience leading projects and managing external partners Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas DESIRABLE Experience working in or with government, think tanks, charities or advocacy organisations Experience in working with young people to create campaigns or advocacy initiatives Knowledge of UK and/or international policy landscapes relevant to Mission 44 s focus areas Familiarity with youth engagement approaches and/or incorporating lived experience into policy development Experience working with high-profile stakeholders Understanding of media and communications as a tool for policy influence PERSONAL QUALITIES Passionate about creating a fairer, more inclusive future for young people around the world Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment Strong relationship builder Collaborative mindset, with the ability to work cross-functionally and bring others with you Confident and persuasive, with the ability to engage and influence senior audiences Analytical and curious, with a strong attention to detail Resilient and adaptable, with the ability to manage competing priorities and ambiguity Works flexibly and proactively without close supervision Benefits Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and acccess to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package
HSE Project Lead Bridgwater, Somerset Permanent Summary We have an exciting new opportunity for an HSE Project Lead to join our team based in Bridgwater on the Agratas project. In this role you will work closely with the Project Director and client health safety representatives to hone procedures and provide strong governance and compliance for all health and safety legislation onsite. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater, for this role NG Bailey do offer mobility and accommodation allowances for applicants based elsewhere wanting to work away from home through the week. Responsibilities Provide Health and Safety leadership and guidance to ensure that the Safety First and Foremost message is visible and alive throughout all the activities undertaken within the project and support personnel to; understand their specific HSE Policy duties, and in addressing any HSE matters causing a concern. Act as NG Bailey Representative on all HSE matters with the client working closely with them to monitor and mitigate risks and develop succinct procedures suitable for all parties onsite. Lead the team of HSE Advisors and ensure sufficient information if available to allow control and execution of works safely and to the correct quality. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Support the Project leadership in reporting project HSE performance to produce monthly, quarterly and annual reports to communicate overall performance for SHE Leadership Meetings. Produce the SHELT slide deck for report at the meeting. Assist with Kelvin Topset Investigations as instructed by project leadership and report in line with the 2-2-2 process. Support the project in completion of accident reports and review HSE related accidents / incidents to report back to group level. Support the application of the Health and Safety Management System. Interface with Project Team to cascade information and ensure campaigns are implemented as necessary. Support the Supply Chain HSE performance reviews. Ensure alerts and knowledge shares are communicated to the NGB supply chain. Requirements Previous relevant experience in a management Health & Safety role within the engineering or construction industry. A suitable HSE qualification such as NEBOSH Diploma L6. Experience managing a team of HSE representatives spread across several disciplines on a large and complex site Excellent stakeholder management both internally and externally to work with colleagues and client representatives. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 25, 2026
Full time
HSE Project Lead Bridgwater, Somerset Permanent Summary We have an exciting new opportunity for an HSE Project Lead to join our team based in Bridgwater on the Agratas project. In this role you will work closely with the Project Director and client health safety representatives to hone procedures and provide strong governance and compliance for all health and safety legislation onsite. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater, for this role NG Bailey do offer mobility and accommodation allowances for applicants based elsewhere wanting to work away from home through the week. Responsibilities Provide Health and Safety leadership and guidance to ensure that the Safety First and Foremost message is visible and alive throughout all the activities undertaken within the project and support personnel to; understand their specific HSE Policy duties, and in addressing any HSE matters causing a concern. Act as NG Bailey Representative on all HSE matters with the client working closely with them to monitor and mitigate risks and develop succinct procedures suitable for all parties onsite. Lead the team of HSE Advisors and ensure sufficient information if available to allow control and execution of works safely and to the correct quality. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Support the Project leadership in reporting project HSE performance to produce monthly, quarterly and annual reports to communicate overall performance for SHE Leadership Meetings. Produce the SHELT slide deck for report at the meeting. Assist with Kelvin Topset Investigations as instructed by project leadership and report in line with the 2-2-2 process. Support the project in completion of accident reports and review HSE related accidents / incidents to report back to group level. Support the application of the Health and Safety Management System. Interface with Project Team to cascade information and ensure campaigns are implemented as necessary. Support the Supply Chain HSE performance reviews. Ensure alerts and knowledge shares are communicated to the NGB supply chain. Requirements Previous relevant experience in a management Health & Safety role within the engineering or construction industry. A suitable HSE qualification such as NEBOSH Diploma L6. Experience managing a team of HSE representatives spread across several disciplines on a large and complex site Excellent stakeholder management both internally and externally to work with colleagues and client representatives. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Apr 24, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Applicants must be located within 2 hours travelling distance of Cambridge City. The Charity and Our Vision. For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection. Role Mission. To ensure that Scotty s understands and demonstrates the impact of its work through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness. This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do. The key responsibilities of this role are: Impact Measurement Develop and maintain frameworks to measure the outcomes of all services and programmes. Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change. Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services. Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty s CRM. Research & Insight Lead internal research projects using beneficiary data, surveys, and feedback loops. Scope and manage external research partnerships with academic institutions or sector bodies. Design and deliver surveys to beneficiaries and the wider bereaved military community Produce evidence to support service development, strategic decisions, influence national policy, and funding bids. Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services). Ensure that lived experience remains at the heart of the charity s focus on understanding the need. Ensure that Scotty s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors. Communication of Impact Create clear, accessible insight reports and data summaries for internal and external use Lead the delivery of the annual Impact Report (content, structure, coordination with teams). Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories. Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling. Learning & Collaboration Act as the internal voice of insight bringing beneficiary perspective and data into key conversations. Contribute to team training on evaluation, feedback collection, and outcomes thinking. Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads. Policy (Light Touch) Track key developments in bereavement, the Armed Forces, and children, young people and families policy Produce brief summaries or position snapshots where relevant to Scotty s mission Build relationships with other research and impact professionals in the sector The 30-day goals for this role are: Build a deep understanding of Scotty s mission, our audience, the services we provide, and strategic direction. Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change. Reviewing research and data produced by the charity and related external research previously published. Understand the data structure and reporting capabilities of Salesforce (CRM). Understand existing commitments (e.g. funder report, impact reports etc). Taken ownership of our 2026 Community-wide survey (project will be handed over upon start). The 60-day goals for this role are: Audit current data quality and gaps across the F-Team Programmes. Worked with the Families Team to develop the first adult lived experience advisory group. Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors. Identified 1-2 relevant conferences or forums for Scotty s to present at. Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements. The 90-day goals for this role are: Held at least 1 adult lived experience advisory group session. Created and shared the first quarterly Impact Review for internal use. Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year. Proposed an outline for the Annual Family Feedback Survey in September. Start to co-ordinate the 2026 Impact Report About You Must-Have Proven experience in research and impact evaluation, ideally in the charity or public sector Strong skills in data collection, survey design, and analysis Excellent written communication and reporting skills Able to translate data into real-world insight Experience of CRM databases and producing reports from them Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production Nice-to-Have Experience working with or around the Armed Forces community Understanding of trauma-informed or bereavement support practices Experience producing Impact Reports or funding insight packs Familiarity with Salesforce or CRM data tools Some knowledge of public policy or third sector trends Additional Information The role may require occasional evening or weekend work Enhanced DBS check required Travel will be required to events and team training days The Scotty s Way At Scotty s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty s Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non-negotiable behaviours of Show Respect , Speak Up , Take Ownership and Actively Collaborate . We are looking for an individual who embodies these values and behaviours. Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
Apr 24, 2026
Full time
Applicants must be located within 2 hours travelling distance of Cambridge City. The Charity and Our Vision. For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection. Role Mission. To ensure that Scotty s understands and demonstrates the impact of its work through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness. This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do. The key responsibilities of this role are: Impact Measurement Develop and maintain frameworks to measure the outcomes of all services and programmes. Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change. Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services. Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty s CRM. Research & Insight Lead internal research projects using beneficiary data, surveys, and feedback loops. Scope and manage external research partnerships with academic institutions or sector bodies. Design and deliver surveys to beneficiaries and the wider bereaved military community Produce evidence to support service development, strategic decisions, influence national policy, and funding bids. Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services). Ensure that lived experience remains at the heart of the charity s focus on understanding the need. Ensure that Scotty s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors. Communication of Impact Create clear, accessible insight reports and data summaries for internal and external use Lead the delivery of the annual Impact Report (content, structure, coordination with teams). Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories. Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling. Learning & Collaboration Act as the internal voice of insight bringing beneficiary perspective and data into key conversations. Contribute to team training on evaluation, feedback collection, and outcomes thinking. Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads. Policy (Light Touch) Track key developments in bereavement, the Armed Forces, and children, young people and families policy Produce brief summaries or position snapshots where relevant to Scotty s mission Build relationships with other research and impact professionals in the sector The 30-day goals for this role are: Build a deep understanding of Scotty s mission, our audience, the services we provide, and strategic direction. Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change. Reviewing research and data produced by the charity and related external research previously published. Understand the data structure and reporting capabilities of Salesforce (CRM). Understand existing commitments (e.g. funder report, impact reports etc). Taken ownership of our 2026 Community-wide survey (project will be handed over upon start). The 60-day goals for this role are: Audit current data quality and gaps across the F-Team Programmes. Worked with the Families Team to develop the first adult lived experience advisory group. Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors. Identified 1-2 relevant conferences or forums for Scotty s to present at. Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements. The 90-day goals for this role are: Held at least 1 adult lived experience advisory group session. Created and shared the first quarterly Impact Review for internal use. Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year. Proposed an outline for the Annual Family Feedback Survey in September. Start to co-ordinate the 2026 Impact Report About You Must-Have Proven experience in research and impact evaluation, ideally in the charity or public sector Strong skills in data collection, survey design, and analysis Excellent written communication and reporting skills Able to translate data into real-world insight Experience of CRM databases and producing reports from them Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production Nice-to-Have Experience working with or around the Armed Forces community Understanding of trauma-informed or bereavement support practices Experience producing Impact Reports or funding insight packs Familiarity with Salesforce or CRM data tools Some knowledge of public policy or third sector trends Additional Information The role may require occasional evening or weekend work Enhanced DBS check required Travel will be required to events and team training days The Scotty s Way At Scotty s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty s Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non-negotiable behaviours of Show Respect , Speak Up , Take Ownership and Actively Collaborate . We are looking for an individual who embodies these values and behaviours. Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
Director of Communications £91,500, plus excellent benefits Blackfriars, London - hybrid working We are looking for a Director of Communications (External Relations) We are looking for a communications leader to help us transform Nesta's impact, reach and influence. We're already an ambitious, award-winning, multidisciplinary team, and now we're looking for someone to help us elevate our work to the next level. The UK information environment is changing rapidly and our team is midway through a period of reform and transformation to adapt. We want to be industry-leading in the way we communicate - on the cutting edge of testing and experimenting with new formats and tactics, constantly iterating our practice in response to an information environment that is being constantly reshaped by AI, changing political communications and new technology. This is where you come in. This role offers the mandate to experiment with a suite of high-impact products that are ready for their next stage of growth. You will play a central role in developing our new podcast, expanding our collection of data-driven stories, and testing long-form video as a way to translate deep research into compelling visual narratives. We care about micro communities as much as the traditional broadcast tools, and you'll lead a stable of products designed to reach policy audiences. Alongside this, you will help to spearhead the advocacy and influencing activity that will deliver success in our three missions, and work more broadly to support BIT and all other parts of the Nesta Group. You will blend exceptional political acumen with a proven track record of delivering policy and advocacy campaigns that have a tangible impact. You will be a trusted advisor, adept at providing strategic counsel across multidisciplinary teams while fostering an empowering, best-in-class culture. Beyond managing projects and campaigns, you will invest in our people, ensuring our talented team has the support and clarity to perform at their best. We are looking for a leader who isn't satisfied with the status quo and is ready to take our collective impact to the next level. Five years into our strategy, Nesta's ideas are gaining significant influence - now we need you to raise our reach and profile to the same level. What you'll be doing: Lead the design and delivery of integrated campaigns with policy and advocacy objectives, using the right mix of channels, the highest standards of creative execution and the most effective messaging. Support the team to navigate the UK political and news agenda, identifying and securing the most effective moments for our work to exert influence. Lead the full range of policy communications across Nesta (working with and beyond the communications team with missions, units, subject specialists and senior leaders to bring coherence to our content and activity). Lead on policy-facing products, from blogs to policy briefings, podcasts to newsletters. Oversee delivery of broader communications activity, working across the organisation to form project teams, set priorities and tactics. Elevate the quality of our external output so all of our communications meet a consistently high bar for excellence. Ensure that all of our activity is delivered with the right mix of creativity, professionalism and speed to maximise success. Distil complex policy and research into powerful narratives, ensuring our strategic messaging resonates and persuades target audiences and that is used consistently and coherently across all of our activity. Manage our suite of editorial products and ensure our content is sharp, timely, and directly aligned with our advocacy objectives. Provide authoritative communications strategic counsel across teams, acting as a trusted advisor to senior leaders on complex communication challenges and reputational issues Provide functional (direct) leadership of our policy communications, media relations and data journalism functions. You will also work across all of the Communications department to: Drive forward new approaches to advocacy and influencing that organisations like Nesta need to adopt in response to the changing information environment Look across all activity being conducted and identify and act on opportunities for new content streams, activities or partnerships that support our strategic communications goals Spot opportunities to do more with our existing channels and campaigns, finding ways to extend their value and impact Troubleshoot and support where a project or campaign is at risk of failure, either because of differing views on execution, changing objectives, or missed deadlines Mentor and evolve a talented communications team, providing the leadership and vision necessary to take our collective impact to the next level. What we're looking for: Significant leadership experience in external affairs, communications, or press, specifically within an advocacy-focused environment. Exceptional strategic skills, with a history of delivering multi-channel campaigns that build genuine profile and influence. A deep understanding of the UK political and news agenda and wider information environment, with a demonstrated ability to navigate complex policy landscapes. The ability to provide high-level strategic counsel, acting as a trusted advisor to senior leaders on complex communication challenges and reputational issues. A genuine love of communications, with experience of exploring new approaches to advocacy and influencing that organisations like Nesta need to adopt in response to the changing information environment The ability to craft and embed strategic messaging that distills complex ideas into clear, authoritative narratives for diverse audiences. An accomplished writer who has successfully managed high-level editorial functions and maintained a high bar for content. Sharp media instincts and creative flair, with a proven ability to spot and shape stories that capture media interest. A grounded leader and people manager who knows how to motivate teams and cultivate a high-performing culture. As with all members of the Nesta Group communications team, the postholder will also be at their best working in a collaborative, fast-paced environment, have a flexible approach and an appetite for taking on new tasks and challenges. They will also have excellent written and verbal communication skills and a proven ability to write for a range of different audiences. What we offer: Salary: £91,500 plus an array of benefits, including a generous pension scheme, private medical insurance, dental insurance, the ability to buy and sell annual leave, and more Location: This role is based in Blackfriars, London, hybrid working arrangement with a minimum of two days in the office Term: Permanent Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do. Reports to: Group Executive Director of Communications Making an application To apply for this role, please submit a CV and a cover letter that states three reasons why you are a great candidate for the role before 8:00am on the 27th of April 2026. Interviews will take place w/c 4th of May 2026. About Nesta Nesta is a research and innovation foundation that designs, tests and scales solutions for the biggest challenges of our time. Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions. We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design. Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives. We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals. Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society. Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change. At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. We recognise the importance of a good balance between work and home life . click apply for full job details
Apr 24, 2026
Full time
Director of Communications £91,500, plus excellent benefits Blackfriars, London - hybrid working We are looking for a Director of Communications (External Relations) We are looking for a communications leader to help us transform Nesta's impact, reach and influence. We're already an ambitious, award-winning, multidisciplinary team, and now we're looking for someone to help us elevate our work to the next level. The UK information environment is changing rapidly and our team is midway through a period of reform and transformation to adapt. We want to be industry-leading in the way we communicate - on the cutting edge of testing and experimenting with new formats and tactics, constantly iterating our practice in response to an information environment that is being constantly reshaped by AI, changing political communications and new technology. This is where you come in. This role offers the mandate to experiment with a suite of high-impact products that are ready for their next stage of growth. You will play a central role in developing our new podcast, expanding our collection of data-driven stories, and testing long-form video as a way to translate deep research into compelling visual narratives. We care about micro communities as much as the traditional broadcast tools, and you'll lead a stable of products designed to reach policy audiences. Alongside this, you will help to spearhead the advocacy and influencing activity that will deliver success in our three missions, and work more broadly to support BIT and all other parts of the Nesta Group. You will blend exceptional political acumen with a proven track record of delivering policy and advocacy campaigns that have a tangible impact. You will be a trusted advisor, adept at providing strategic counsel across multidisciplinary teams while fostering an empowering, best-in-class culture. Beyond managing projects and campaigns, you will invest in our people, ensuring our talented team has the support and clarity to perform at their best. We are looking for a leader who isn't satisfied with the status quo and is ready to take our collective impact to the next level. Five years into our strategy, Nesta's ideas are gaining significant influence - now we need you to raise our reach and profile to the same level. What you'll be doing: Lead the design and delivery of integrated campaigns with policy and advocacy objectives, using the right mix of channels, the highest standards of creative execution and the most effective messaging. Support the team to navigate the UK political and news agenda, identifying and securing the most effective moments for our work to exert influence. Lead the full range of policy communications across Nesta (working with and beyond the communications team with missions, units, subject specialists and senior leaders to bring coherence to our content and activity). Lead on policy-facing products, from blogs to policy briefings, podcasts to newsletters. Oversee delivery of broader communications activity, working across the organisation to form project teams, set priorities and tactics. Elevate the quality of our external output so all of our communications meet a consistently high bar for excellence. Ensure that all of our activity is delivered with the right mix of creativity, professionalism and speed to maximise success. Distil complex policy and research into powerful narratives, ensuring our strategic messaging resonates and persuades target audiences and that is used consistently and coherently across all of our activity. Manage our suite of editorial products and ensure our content is sharp, timely, and directly aligned with our advocacy objectives. Provide authoritative communications strategic counsel across teams, acting as a trusted advisor to senior leaders on complex communication challenges and reputational issues Provide functional (direct) leadership of our policy communications, media relations and data journalism functions. You will also work across all of the Communications department to: Drive forward new approaches to advocacy and influencing that organisations like Nesta need to adopt in response to the changing information environment Look across all activity being conducted and identify and act on opportunities for new content streams, activities or partnerships that support our strategic communications goals Spot opportunities to do more with our existing channels and campaigns, finding ways to extend their value and impact Troubleshoot and support where a project or campaign is at risk of failure, either because of differing views on execution, changing objectives, or missed deadlines Mentor and evolve a talented communications team, providing the leadership and vision necessary to take our collective impact to the next level. What we're looking for: Significant leadership experience in external affairs, communications, or press, specifically within an advocacy-focused environment. Exceptional strategic skills, with a history of delivering multi-channel campaigns that build genuine profile and influence. A deep understanding of the UK political and news agenda and wider information environment, with a demonstrated ability to navigate complex policy landscapes. The ability to provide high-level strategic counsel, acting as a trusted advisor to senior leaders on complex communication challenges and reputational issues. A genuine love of communications, with experience of exploring new approaches to advocacy and influencing that organisations like Nesta need to adopt in response to the changing information environment The ability to craft and embed strategic messaging that distills complex ideas into clear, authoritative narratives for diverse audiences. An accomplished writer who has successfully managed high-level editorial functions and maintained a high bar for content. Sharp media instincts and creative flair, with a proven ability to spot and shape stories that capture media interest. A grounded leader and people manager who knows how to motivate teams and cultivate a high-performing culture. As with all members of the Nesta Group communications team, the postholder will also be at their best working in a collaborative, fast-paced environment, have a flexible approach and an appetite for taking on new tasks and challenges. They will also have excellent written and verbal communication skills and a proven ability to write for a range of different audiences. What we offer: Salary: £91,500 plus an array of benefits, including a generous pension scheme, private medical insurance, dental insurance, the ability to buy and sell annual leave, and more Location: This role is based in Blackfriars, London, hybrid working arrangement with a minimum of two days in the office Term: Permanent Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do. Reports to: Group Executive Director of Communications Making an application To apply for this role, please submit a CV and a cover letter that states three reasons why you are a great candidate for the role before 8:00am on the 27th of April 2026. Interviews will take place w/c 4th of May 2026. About Nesta Nesta is a research and innovation foundation that designs, tests and scales solutions for the biggest challenges of our time. Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions. We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design. Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives. We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals. Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society. Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change. At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. We recognise the importance of a good balance between work and home life . click apply for full job details
About UKRIO The UK Research Integrity Office (UKRIO) is the UK's national advisory body for research integrity. Established in 2006, UKRIO delivers a wide-ranging programme of guidance and support to enhance good research practice and research culture. About the role We are looking for an experienced Communications and Events Manager to join UKRIO at a pivotal moment in our development. As we modernise our identity and expand our reach, you will help shape how we present ourselves to the research community and the wider public, positioning UKRIO as a trusted, visible, and influential voice. Research that is trustworthy, ethical, and responsible is essential to society's progress - yet research integrity is still too often viewed as a niche concern. In this role, you will help shift that perception. Drawing on your editorial, design, digital, and storytelling skills, you will bring UKRIO's work to life, raise our profile, and communicate our mission with clarity, creativity, and impact. In practice, this means: Writing with purpose and precision Designing visually engaging content Tailoring messages for different audiences and channels Understanding what resonates, why, and for whom Producing high quality content efficiently, even with limited resources This is an exciting opportunity for a creative, motivated communications professional to play a central role in UKRIO's evolution. You will have the scope to shape our brand, elevate our communications, and enhance the impact of our work - in particular taking the lead on our well-regarded events programme. If you're full of ideas, thrive in a proactive and fast-paced environment, and motivated by meaningful work, we'd be delighted to hear from you. Key responsibilities Communications strategy and messaging To work closely with the Director of Policy and Communications to develop and deliver the charity's communications strategy, annual plan, and core bank of key messages and position statements. To be responsible for maintaining UKRIO's organisational tone of voice, ensuring consistency and quality across all published materials through rigorous proofreading, copyediting, and formatting. Brand, marketing, and content To steward UKRIO's brand identity as the charity enters a new phase of growth, ensuring our ethos is consistently reflected in the look, feel, and tone of all communications and materials To create and maintain compelling content to communicate UKRIO's activities, projects, and events across the charity's newsletters, social media, blogs, website, and other channels. To produce compelling and purposeful written and visual assets, including marketing and promotional materials (e.g., subscription brochures, impact reports, infographics, short videos) and events collateral (e.g., event programmes, briefing packs, slide decks, post event summaries) To oversee communications systems and processes, ensuring effective methods are in place to maximise reach across our diverse audiences. Website and digital communications To lead a full review and overhaul of UKRIO's website with the support of an external developer, strengthening brand identity, user experience, content quality, and digital functionality, while coordinating effectively with internal colleagues and external suppliers. To proactively review and update website content on an ongoing basis, ensuring high quality copy ad accurate, up to date information. To lead end to end management of social media content and campaigns to drive meaningful engagement and raise UKRIO's profile. Events management To plan and deliver promotional campaigns to maximise attendance and engagement across UKRIO's online events, training sessions, and webinars. To oversee end to end logistics for online events, including managing registrations, preparing event materials, and coordinating with internal colleagues. To act as the main point of contact for speakers, ensuring they are well briefed and supported in advance of each event. To manage the technical delivery of online events, including operating Zoom webinars and other platforms, troubleshooting issues, and ensuring a smooth experience for attendees and speakers. Other responsibilities To evaluate communications activity - e.g., through website analytics, feedback forms, and surveys - with a commitment to continuous learning and improvement. To proactively monitor developments within the research integrity landscape, working to identify communications and external engagement opportunities for the charity. To deputise for the Director of Policy and Communications, undertaking other tasks or duties as directed and required. To act as a team player, supporting the organisation to deliver on tis wider goals and objectives. To collaborate with the wider team to ensure our work is most effectively deployed, disseminated, and utilised. The above list is not exhaustive, and the postholder may be asked to undertake other reasonable duties as requested. Person specification Essential criteria Minimum of 3-5 years' experience in a communications, marketing, or digital role, ideally within a charity, public sector, or mission driven organisation, with the ability to operate confidently at manager level. Proven ability to create high quality written and visual assets, demonstrating a strong design eye, excellent attention to detail, and the ability to maintain a coherent brand identity and tone of voice across materials. Strong writing, copyediting, and proofreading skills, with the ability to adapt style and tone for different audiences. Skilled in creating, managing, and updating website content, with experience using content management systems such as WordPress. A track record in digital communications covering social media management, email marketing, and website maintenance. Proficient in using design tools such as Canva, Photoshop, or InDesign to produce visual assets and collateral. Experience delivering high quality communications with limited resources, using creativity and problem solving to achieve impact. Highly organised, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Experience collaborating with colleagues to align messaging, coordinate communications activity, and ensure consistency across channels. Committed to equality, diversity, and inclusion, and able to embed these principles in communications and events. Desirable criteria Experience developing an organisational communications strategy. Experience managing a full review and redevelopment of a website, including improvements to brand identity, site structure, and content. Experience promoting and managing online events. Experience with digital tools such as Mailchimp, SurveyMonkey, and CRM systems (e.g., Maximizer). Experience working in a small charity. Knowledge or interest in research integrity, research ethics, AI, or higher education. Experience writing for specialist audiences, such as academics or policymakers. What we can offer you 25 days annual leave pro rata (exclusive of statutory and public holidays). Additional 3 days annual leave covering the closure of the charity during the Christmas period Pension and salary sacrifice scheme Interest-free season ticket loan Flexible working How to apply Please submit your CV and a cover letter outlining how your experience and skills aligns with our essential and desirable criteria to . Please note that any applications received without a tailored cover letter for this role will not be considered. Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are reviewing applications on a rolling basis and encourage early submission. If this advert is live, please take this to mean the vacancy remains open. Interviews The deadline for applications is at 11:59pm on Sunday 17 May 2026 . We aim to notify candidates who have been shortlisted by 20 May 2026. First interviews will be held in person at our Euston office on 26 May and final interviews on 29 May. Interviews will involve a presentation and short writing activity, the details of which will be shared in advance of the interview. Please note that we do not accept any requests from recruiters or external agencies.
Apr 23, 2026
Full time
About UKRIO The UK Research Integrity Office (UKRIO) is the UK's national advisory body for research integrity. Established in 2006, UKRIO delivers a wide-ranging programme of guidance and support to enhance good research practice and research culture. About the role We are looking for an experienced Communications and Events Manager to join UKRIO at a pivotal moment in our development. As we modernise our identity and expand our reach, you will help shape how we present ourselves to the research community and the wider public, positioning UKRIO as a trusted, visible, and influential voice. Research that is trustworthy, ethical, and responsible is essential to society's progress - yet research integrity is still too often viewed as a niche concern. In this role, you will help shift that perception. Drawing on your editorial, design, digital, and storytelling skills, you will bring UKRIO's work to life, raise our profile, and communicate our mission with clarity, creativity, and impact. In practice, this means: Writing with purpose and precision Designing visually engaging content Tailoring messages for different audiences and channels Understanding what resonates, why, and for whom Producing high quality content efficiently, even with limited resources This is an exciting opportunity for a creative, motivated communications professional to play a central role in UKRIO's evolution. You will have the scope to shape our brand, elevate our communications, and enhance the impact of our work - in particular taking the lead on our well-regarded events programme. If you're full of ideas, thrive in a proactive and fast-paced environment, and motivated by meaningful work, we'd be delighted to hear from you. Key responsibilities Communications strategy and messaging To work closely with the Director of Policy and Communications to develop and deliver the charity's communications strategy, annual plan, and core bank of key messages and position statements. To be responsible for maintaining UKRIO's organisational tone of voice, ensuring consistency and quality across all published materials through rigorous proofreading, copyediting, and formatting. Brand, marketing, and content To steward UKRIO's brand identity as the charity enters a new phase of growth, ensuring our ethos is consistently reflected in the look, feel, and tone of all communications and materials To create and maintain compelling content to communicate UKRIO's activities, projects, and events across the charity's newsletters, social media, blogs, website, and other channels. To produce compelling and purposeful written and visual assets, including marketing and promotional materials (e.g., subscription brochures, impact reports, infographics, short videos) and events collateral (e.g., event programmes, briefing packs, slide decks, post event summaries) To oversee communications systems and processes, ensuring effective methods are in place to maximise reach across our diverse audiences. Website and digital communications To lead a full review and overhaul of UKRIO's website with the support of an external developer, strengthening brand identity, user experience, content quality, and digital functionality, while coordinating effectively with internal colleagues and external suppliers. To proactively review and update website content on an ongoing basis, ensuring high quality copy ad accurate, up to date information. To lead end to end management of social media content and campaigns to drive meaningful engagement and raise UKRIO's profile. Events management To plan and deliver promotional campaigns to maximise attendance and engagement across UKRIO's online events, training sessions, and webinars. To oversee end to end logistics for online events, including managing registrations, preparing event materials, and coordinating with internal colleagues. To act as the main point of contact for speakers, ensuring they are well briefed and supported in advance of each event. To manage the technical delivery of online events, including operating Zoom webinars and other platforms, troubleshooting issues, and ensuring a smooth experience for attendees and speakers. Other responsibilities To evaluate communications activity - e.g., through website analytics, feedback forms, and surveys - with a commitment to continuous learning and improvement. To proactively monitor developments within the research integrity landscape, working to identify communications and external engagement opportunities for the charity. To deputise for the Director of Policy and Communications, undertaking other tasks or duties as directed and required. To act as a team player, supporting the organisation to deliver on tis wider goals and objectives. To collaborate with the wider team to ensure our work is most effectively deployed, disseminated, and utilised. The above list is not exhaustive, and the postholder may be asked to undertake other reasonable duties as requested. Person specification Essential criteria Minimum of 3-5 years' experience in a communications, marketing, or digital role, ideally within a charity, public sector, or mission driven organisation, with the ability to operate confidently at manager level. Proven ability to create high quality written and visual assets, demonstrating a strong design eye, excellent attention to detail, and the ability to maintain a coherent brand identity and tone of voice across materials. Strong writing, copyediting, and proofreading skills, with the ability to adapt style and tone for different audiences. Skilled in creating, managing, and updating website content, with experience using content management systems such as WordPress. A track record in digital communications covering social media management, email marketing, and website maintenance. Proficient in using design tools such as Canva, Photoshop, or InDesign to produce visual assets and collateral. Experience delivering high quality communications with limited resources, using creativity and problem solving to achieve impact. Highly organised, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Experience collaborating with colleagues to align messaging, coordinate communications activity, and ensure consistency across channels. Committed to equality, diversity, and inclusion, and able to embed these principles in communications and events. Desirable criteria Experience developing an organisational communications strategy. Experience managing a full review and redevelopment of a website, including improvements to brand identity, site structure, and content. Experience promoting and managing online events. Experience with digital tools such as Mailchimp, SurveyMonkey, and CRM systems (e.g., Maximizer). Experience working in a small charity. Knowledge or interest in research integrity, research ethics, AI, or higher education. Experience writing for specialist audiences, such as academics or policymakers. What we can offer you 25 days annual leave pro rata (exclusive of statutory and public holidays). Additional 3 days annual leave covering the closure of the charity during the Christmas period Pension and salary sacrifice scheme Interest-free season ticket loan Flexible working How to apply Please submit your CV and a cover letter outlining how your experience and skills aligns with our essential and desirable criteria to . Please note that any applications received without a tailored cover letter for this role will not be considered. Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are reviewing applications on a rolling basis and encourage early submission. If this advert is live, please take this to mean the vacancy remains open. Interviews The deadline for applications is at 11:59pm on Sunday 17 May 2026 . We aim to notify candidates who have been shortlisted by 20 May 2026. First interviews will be held in person at our Euston office on 26 May and final interviews on 29 May. Interviews will involve a presentation and short writing activity, the details of which will be shared in advance of the interview. Please note that we do not accept any requests from recruiters or external agencies.
EMEA Compliance Counsel Location - Leeds / Manchester We are looking for a highly skilled and commercially experienced EMEA Ethics & Compliance Counsel to join our dynamic and talented Global Ethics and Compliance team. The ideal candidate will have a strong legal background with a focus on Ethics & Compliance and will have experience working closely with business leaders and their teams to navigate complex compliance matters with a calm and commercial approach. This role is responsible for providing our business teams with strategic guidance and has oversight of matters related to compliance with local laws and regulations, anti-corruption, anti-money laundering and business ethics. This role requires strong leadership and a proactive and pragmatic approach to Ethics & Compliance, to ensure that our business operations align with ethical and legal standards while always supporting commercial objectives Key Responsibilities Compliance Program Development and Implementation: Support the Senior Director, Ethics & Compliance APAC and EMEA in the development and implementation of the Global Compliance Program across EMEA, ensuring alignment with global standards and local legal requirements; Monitor regulatory changes across the EMEA region and ensure timely updates to the organization's compliance framework; Provide ongoing training and communication on Ethics & Compliance standards to employees and management across EMEA region; and Work closely with senior leaders to embed a strong culture of ethics and compliance across the EMEA Region, including promoting a Speak Up culture. Risk Management Identify, assess, and manage compliance risks in the region, including corruption, money-laundering, conflicts of interest, and data privacy risks; Implement our risk-based due diligence processes across EMEA, working with business leaders to ensure full understanding and compliance; Collaborate on risk assessments across EMEA, to ensure appropriate and business practical mitigation of risks in the region; and Support the implementation of corrective actions and recommend preventive measures. Advisory Role & Business Partnership Serve as the key Ethics & Compliance contact for certain EMEA countries, providing timely, accurate and pragmatic advice to all stakeholders on a range of issues, including working with government officials, use of third parties, anti money laundering regulations, due diligence issues, etc. Work proactively with business leaders to identify solutions to Ethics & Compliance concerns at an early stage, ensuring support of business objectives; and Collaborate with regional leadership and other key stakeholders to promote a culture of ethics and integrity. Policy & Procedure Development Assist with drafting, reviewing and revising Ethics & Compliance policies, ensuring adherence to industry best practices and local laws; and Collaborate with cross functional teams to ensure seamless integration of compliance policies within business operations Training & Awareness Develop and deliver targeted training sessions tailored to specific teams, taking a risk based approach to ensure a practical understanding of ethical standards and internal polices; and Collaborate on awareness campaigns to highlight the importance of ethical behavior and adherence to compliance policies Requirements Substantial experience (7+ years) in managing Ethics & Compliance programs and/or equivalent strategic advisory experience in key ethics and compliance areas such as Anti Bribery and Corruption, Anti Money Laundering, International Trade Regulations, Conflicts of Interest, Fraud, Due Diligence and Third Party Management; Deep understanding of ABAC and AML laws across EMEA and practice, together with an ability to apply that knowledge to complex and sensitive scenarios; Self confidence to take a firm stand while providing business practical solutions to complex issues; Strong moral compass and unquestionable integrity; Excellent judgment, analytical and problem solving skills; Self motivated with the ability to work independently, but also collaboratively with team and business stakeholders; Strong communication skills, with the ability to work in diverse teams with competing priorities; Ability to prioritize, multi task, and maintain flexibility in fast paced, changing environment; Calm, pro active approach to working with business stakeholders; Highly organized with attention to detail; and Ability to exercise good judgment and discretion concerning highly confidential, privileged information. Other JD or equivalent legal qualification Experience working in a US based multinational company is preferred Fluency in English is required Regional travel may be necessary, up to 10%
Apr 22, 2026
Full time
EMEA Compliance Counsel Location - Leeds / Manchester We are looking for a highly skilled and commercially experienced EMEA Ethics & Compliance Counsel to join our dynamic and talented Global Ethics and Compliance team. The ideal candidate will have a strong legal background with a focus on Ethics & Compliance and will have experience working closely with business leaders and their teams to navigate complex compliance matters with a calm and commercial approach. This role is responsible for providing our business teams with strategic guidance and has oversight of matters related to compliance with local laws and regulations, anti-corruption, anti-money laundering and business ethics. This role requires strong leadership and a proactive and pragmatic approach to Ethics & Compliance, to ensure that our business operations align with ethical and legal standards while always supporting commercial objectives Key Responsibilities Compliance Program Development and Implementation: Support the Senior Director, Ethics & Compliance APAC and EMEA in the development and implementation of the Global Compliance Program across EMEA, ensuring alignment with global standards and local legal requirements; Monitor regulatory changes across the EMEA region and ensure timely updates to the organization's compliance framework; Provide ongoing training and communication on Ethics & Compliance standards to employees and management across EMEA region; and Work closely with senior leaders to embed a strong culture of ethics and compliance across the EMEA Region, including promoting a Speak Up culture. Risk Management Identify, assess, and manage compliance risks in the region, including corruption, money-laundering, conflicts of interest, and data privacy risks; Implement our risk-based due diligence processes across EMEA, working with business leaders to ensure full understanding and compliance; Collaborate on risk assessments across EMEA, to ensure appropriate and business practical mitigation of risks in the region; and Support the implementation of corrective actions and recommend preventive measures. Advisory Role & Business Partnership Serve as the key Ethics & Compliance contact for certain EMEA countries, providing timely, accurate and pragmatic advice to all stakeholders on a range of issues, including working with government officials, use of third parties, anti money laundering regulations, due diligence issues, etc. Work proactively with business leaders to identify solutions to Ethics & Compliance concerns at an early stage, ensuring support of business objectives; and Collaborate with regional leadership and other key stakeholders to promote a culture of ethics and integrity. Policy & Procedure Development Assist with drafting, reviewing and revising Ethics & Compliance policies, ensuring adherence to industry best practices and local laws; and Collaborate with cross functional teams to ensure seamless integration of compliance policies within business operations Training & Awareness Develop and deliver targeted training sessions tailored to specific teams, taking a risk based approach to ensure a practical understanding of ethical standards and internal polices; and Collaborate on awareness campaigns to highlight the importance of ethical behavior and adherence to compliance policies Requirements Substantial experience (7+ years) in managing Ethics & Compliance programs and/or equivalent strategic advisory experience in key ethics and compliance areas such as Anti Bribery and Corruption, Anti Money Laundering, International Trade Regulations, Conflicts of Interest, Fraud, Due Diligence and Third Party Management; Deep understanding of ABAC and AML laws across EMEA and practice, together with an ability to apply that knowledge to complex and sensitive scenarios; Self confidence to take a firm stand while providing business practical solutions to complex issues; Strong moral compass and unquestionable integrity; Excellent judgment, analytical and problem solving skills; Self motivated with the ability to work independently, but also collaboratively with team and business stakeholders; Strong communication skills, with the ability to work in diverse teams with competing priorities; Ability to prioritize, multi task, and maintain flexibility in fast paced, changing environment; Calm, pro active approach to working with business stakeholders; Highly organized with attention to detail; and Ability to exercise good judgment and discretion concerning highly confidential, privileged information. Other JD or equivalent legal qualification Experience working in a US based multinational company is preferred Fluency in English is required Regional travel may be necessary, up to 10%
Job Title - HR Consultant Reporting To - Director of HR and Operations Purpose of Role To act as a senior HR advisor and trusted consultant to a diverse portfolio of clients, delivering expert HR guidance and solutions. You will support the broader team with complex casework, and driving client relationships forward to ensure service excellence and business growth. Key Responsibilities Client-Facing HR Consultancy Serve as the primary contact for a range of client organisations, offering strategic and practical HR advice tailored to their industry, size, and operational needs. Build strong, proactive relationships with client stakeholders, acting as a trusted advisor on all aspects of HR management. Provide expert guidance on employee relations matters including disciplinary, grievance, performance management, and absence management. Oversee and support formal HR processes including investigations, hearings, appeals, and consultations (e.g. redundancy, TUPE). Partner with clients to develop and implement effective workforce strategies covering resourcing, succession planning, and employee engagement. Maintain awareness of legislative changes and ensure client policies and practices remain legally compliant and aligned with best practice including communicating with clients as necessary. Policy, Compliance & Reporting Support the review, drafting, and implementation of employment policies and procedures in line with current legislation and client requirements. Monitor client compliance with HR best practices, identifying risks and recommending improvements. Produce high-quality management information and reporting for client board or senior leadership review. Recruitment & Workforce Planning Lead and oversee recruitment campaigns on behalf of clients, providing guidance on job design, attraction strategies, interviewing, and selection processes where necessary. Support clients with onboarding frameworks, probation reviews, and appraisal processes. Operational Support & Team Contribution Support and mentor junior team members, contributing to the upskilling of the wider consultancy team. Act as a senior support to the Director of HR and Operations, contributing to project work, operational planning, and business development initiatives. Be flexible in supporting wider consultancy or business functions as required, which may include areas such payroll support or office operations. Person Specification Skills & Experience Proven generalist HR experience in an advisory or consultancy role, with strong employee relations knowledge. Demonstrated experience designing and delivering training and development content to client or internal stakeholders. Strong working knowledge of UK employment law and HR best practices. Confident working with senior stakeholders and providing advice across all levels of an organisation. Experience working across a variety of sectors, including retail or SME environments, is advantageous. Attributes Commercially aware with the ability to adapt HR solutions to suit varied client environments. Highly organised and detail-oriented with excellent administrative discipline. Strong interpersonal and communication skills, both written and verbal. Self-motivated and proactive, with the ability to manage multiple clients and priorities simultaneously. Collaborative team player who thrives in a dynamic consultancy environment. Qualifications CIPD Level 5 (minimum) or working towards; Level 7 desirable. Evidence of continued professional development in HR or training-related disciplines. Special Conditions Regular UK travel to client sites is required; candidates must have a full UK driving licence and access to their own vehicle. Flexibility to work outside core hours may be necessary to accommodate client needs, particularly those in the retail and hospitality sectors. Benefits 22 days leave, plus birthday day off, plus Bank Holidays On site, free parking Company Pension Regular Team Building events Additional Leave
Apr 21, 2026
Full time
Job Title - HR Consultant Reporting To - Director of HR and Operations Purpose of Role To act as a senior HR advisor and trusted consultant to a diverse portfolio of clients, delivering expert HR guidance and solutions. You will support the broader team with complex casework, and driving client relationships forward to ensure service excellence and business growth. Key Responsibilities Client-Facing HR Consultancy Serve as the primary contact for a range of client organisations, offering strategic and practical HR advice tailored to their industry, size, and operational needs. Build strong, proactive relationships with client stakeholders, acting as a trusted advisor on all aspects of HR management. Provide expert guidance on employee relations matters including disciplinary, grievance, performance management, and absence management. Oversee and support formal HR processes including investigations, hearings, appeals, and consultations (e.g. redundancy, TUPE). Partner with clients to develop and implement effective workforce strategies covering resourcing, succession planning, and employee engagement. Maintain awareness of legislative changes and ensure client policies and practices remain legally compliant and aligned with best practice including communicating with clients as necessary. Policy, Compliance & Reporting Support the review, drafting, and implementation of employment policies and procedures in line with current legislation and client requirements. Monitor client compliance with HR best practices, identifying risks and recommending improvements. Produce high-quality management information and reporting for client board or senior leadership review. Recruitment & Workforce Planning Lead and oversee recruitment campaigns on behalf of clients, providing guidance on job design, attraction strategies, interviewing, and selection processes where necessary. Support clients with onboarding frameworks, probation reviews, and appraisal processes. Operational Support & Team Contribution Support and mentor junior team members, contributing to the upskilling of the wider consultancy team. Act as a senior support to the Director of HR and Operations, contributing to project work, operational planning, and business development initiatives. Be flexible in supporting wider consultancy or business functions as required, which may include areas such payroll support or office operations. Person Specification Skills & Experience Proven generalist HR experience in an advisory or consultancy role, with strong employee relations knowledge. Demonstrated experience designing and delivering training and development content to client or internal stakeholders. Strong working knowledge of UK employment law and HR best practices. Confident working with senior stakeholders and providing advice across all levels of an organisation. Experience working across a variety of sectors, including retail or SME environments, is advantageous. Attributes Commercially aware with the ability to adapt HR solutions to suit varied client environments. Highly organised and detail-oriented with excellent administrative discipline. Strong interpersonal and communication skills, both written and verbal. Self-motivated and proactive, with the ability to manage multiple clients and priorities simultaneously. Collaborative team player who thrives in a dynamic consultancy environment. Qualifications CIPD Level 5 (minimum) or working towards; Level 7 desirable. Evidence of continued professional development in HR or training-related disciplines. Special Conditions Regular UK travel to client sites is required; candidates must have a full UK driving licence and access to their own vehicle. Flexibility to work outside core hours may be necessary to accommodate client needs, particularly those in the retail and hospitality sectors. Benefits 22 days leave, plus birthday day off, plus Bank Holidays On site, free parking Company Pension Regular Team Building events Additional Leave
MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. The Team Within MHP Group, our Financial Services practice is one of the fastest growing parts of the business. We work with market shaping fintechs and scale ups alongside established incumbents and institutions, helping them build reputation, drive growth and influence debate. Our insurance credentials span: Global carriers, Lloyd's specialists and reinsurers Brokers, MGAs and specialty platforms PE backed and founder led growth businesses The team blends deep sector expertise, creative firepower and behavioural insight to deliver work that defines, elevates and amplifies client positioning. After five years of sustained growth - and a strong start to 2026 - this is a pivotal moment. We are investing in senior leadership to build the next chapter of our insurance offer. What We Do Insurance is operating in a rapidly shifting risk and reputational landscape. We help clients lead, not react. Our work focuses on: Clear, authoritative narratives that simplify complex risk Integrated strategies that unify corporate, financial, digital and stakeholder comms Reputation management in an environment shaped by cyber, climate, geopolitical and regulatory risk Why clients choose us: Trusted advisers to listed insurers, PE backed platforms and specialist operators Deep relationships across insurers, brokers, reinsurers and the media that shapes the agenda Proven experience on high stakes transactions and sensitive issues Daily engagement with the top tier mainstream and industry vertical press Creative news generation beyond mandated announcements Joined up strategies that deliver measurable impact The Role This is a senior leadership role within MHP Group's Financial Services business, with a clear mandate to help build and lead the insurance and risk practice. You will be both hands on and strategic: A trusted adviser to senior clients A leader and mentor to the team A commercial partner driving growth Working closely with senior colleagues across Financial Services, Brand & Reputation, Public Affairs and Digital, you will help shape the proposition, set standards and grow the franchise. This role suits someone with deep insurance expertise and a forward looking view of communications - excited by the opportunity to build something, not just run accounts. Key Responsibilities Practice leadership Help lead and develop MHP's Insurance & Risk proposition within Financial Services Set standards for client excellence, strategic thinking and delivery Act as a senior escalation point for clients and teams Client leadership Provide senior counsel to clients including Heads of Comms, CMOs, Founders and CEOs Lead high profile insurance accounts across retainers, projects and campaigns Advise on corporate positioning, reputation, transactions, issues and crises Growth & commercial performance Identify, shape and convert new business opportunities Lead pitches, RFPs and relationship driven growthDrive cross sell opportunities across MHP's wider offer Contribute to revenue growth, profitability and client retention targets Team development Build, mentor and motivate high performing teams Support training, development and progression Play an active role in attracting and retaining talent Agency leadership Be a senior member of the Financial Services leadership team Collaborate across disciplines to deliver integrated campaigns Help shape the strategic direction of the wider practice The Successful Candidate Will Have Experience & expertise Proven track record at Director or Senior Director level (or equivalent) Deep experience in insurance (GI, Specialty, insurtech and/or London Market) Broader financial services experience an advantage Client gravitas Confidence and credibility advising senior stakeholders under pressure Strong experience across reputation, corporate positioning and financial communications Crisis and issues management experience (response and preparedness) Media and communications excellence Strong understanding of the UK business and insurance media landscape Established national and trade media relationships Fluency across integrated campaigns, including digital and social Commercial mindset Demonstrable success in new business and organic growth Ability to spot opportunity, shape propositions and close deals Strong personal network and willingness to leverage it Leadership qualities Proven ability to lead and develop teams Highly organised, calm and effective under pressure A collaborative, positive presence who raises standards around them Personal attributes Passionate about the insurance sector and its evolution Forward thinking view of communications and reputation Ambitious, curious and motivated to build a market leading practice This is a rare opportunity to shape, lead and grow an insurance communications franchise inside one of the UK's most respected and creatively ambitious agencies. And in return, we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance Programme Season ticket loans and Cycle to work scheme Gym & Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.
Apr 21, 2026
Full time
MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. The Team Within MHP Group, our Financial Services practice is one of the fastest growing parts of the business. We work with market shaping fintechs and scale ups alongside established incumbents and institutions, helping them build reputation, drive growth and influence debate. Our insurance credentials span: Global carriers, Lloyd's specialists and reinsurers Brokers, MGAs and specialty platforms PE backed and founder led growth businesses The team blends deep sector expertise, creative firepower and behavioural insight to deliver work that defines, elevates and amplifies client positioning. After five years of sustained growth - and a strong start to 2026 - this is a pivotal moment. We are investing in senior leadership to build the next chapter of our insurance offer. What We Do Insurance is operating in a rapidly shifting risk and reputational landscape. We help clients lead, not react. Our work focuses on: Clear, authoritative narratives that simplify complex risk Integrated strategies that unify corporate, financial, digital and stakeholder comms Reputation management in an environment shaped by cyber, climate, geopolitical and regulatory risk Why clients choose us: Trusted advisers to listed insurers, PE backed platforms and specialist operators Deep relationships across insurers, brokers, reinsurers and the media that shapes the agenda Proven experience on high stakes transactions and sensitive issues Daily engagement with the top tier mainstream and industry vertical press Creative news generation beyond mandated announcements Joined up strategies that deliver measurable impact The Role This is a senior leadership role within MHP Group's Financial Services business, with a clear mandate to help build and lead the insurance and risk practice. You will be both hands on and strategic: A trusted adviser to senior clients A leader and mentor to the team A commercial partner driving growth Working closely with senior colleagues across Financial Services, Brand & Reputation, Public Affairs and Digital, you will help shape the proposition, set standards and grow the franchise. This role suits someone with deep insurance expertise and a forward looking view of communications - excited by the opportunity to build something, not just run accounts. Key Responsibilities Practice leadership Help lead and develop MHP's Insurance & Risk proposition within Financial Services Set standards for client excellence, strategic thinking and delivery Act as a senior escalation point for clients and teams Client leadership Provide senior counsel to clients including Heads of Comms, CMOs, Founders and CEOs Lead high profile insurance accounts across retainers, projects and campaigns Advise on corporate positioning, reputation, transactions, issues and crises Growth & commercial performance Identify, shape and convert new business opportunities Lead pitches, RFPs and relationship driven growthDrive cross sell opportunities across MHP's wider offer Contribute to revenue growth, profitability and client retention targets Team development Build, mentor and motivate high performing teams Support training, development and progression Play an active role in attracting and retaining talent Agency leadership Be a senior member of the Financial Services leadership team Collaborate across disciplines to deliver integrated campaigns Help shape the strategic direction of the wider practice The Successful Candidate Will Have Experience & expertise Proven track record at Director or Senior Director level (or equivalent) Deep experience in insurance (GI, Specialty, insurtech and/or London Market) Broader financial services experience an advantage Client gravitas Confidence and credibility advising senior stakeholders under pressure Strong experience across reputation, corporate positioning and financial communications Crisis and issues management experience (response and preparedness) Media and communications excellence Strong understanding of the UK business and insurance media landscape Established national and trade media relationships Fluency across integrated campaigns, including digital and social Commercial mindset Demonstrable success in new business and organic growth Ability to spot opportunity, shape propositions and close deals Strong personal network and willingness to leverage it Leadership qualities Proven ability to lead and develop teams Highly organised, calm and effective under pressure A collaborative, positive presence who raises standards around them Personal attributes Passionate about the insurance sector and its evolution Forward thinking view of communications and reputation Ambitious, curious and motivated to build a market leading practice This is a rare opportunity to shape, lead and grow an insurance communications franchise inside one of the UK's most respected and creatively ambitious agencies. And in return, we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance Programme Season ticket loans and Cycle to work scheme Gym & Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.
About the role The Senior Account Manager is responsible for day to day management and strategic growth of destination marketing and placemaking accounts across a diverse property portfolio. You'll be the primary client contact, ensuring the seamless development and delivery of integrated marketing and placemaking initiatives that align with client objectives and commercial goals. Working across retail, leisure, office, and mixed use commercial properties, you'll play a pivotal role in enhancing asset performance. Through strategic campaigns and carefully curated placemaking activity, you'll support increased footfall, dwell time, customer spend, and overall visitor experience. This is a client facing leadership role requiring both strategic oversight and operational excellence. You'll guide integrated marketing strategies while ensuring campaigns are delivered on time, within scope, and on budget. You'll also identify opportunities to grow accounts and expand service offerings. Internally, you'll take on a mentoring and leadership function, supporting Account Managers and Marketing Assistants while collaborating with specialists across creative, digital, PR, web, and events. Your ability to inspire confidence both with clients and colleagues will be central to your success. What matters most in this role Building and nurturing strong client relationships is fundamental. You'll serve as the trusted advisor to property teams, asset managers, and portfolio stakeholders, ensuring clear communication, strategic alignment, and measurable impact. Strategic thinking and commercial awareness are equally critical. You must be able to interpret performance data, translate insights into actionable plans, and align marketing and placemaking initiatives directly to asset KPIs and long term objectives. Strong leadership and collaboration skills are essential. This role requires the ability to direct cross functional teams, provide clear and constructive guidance, and maintain high standards of delivery across multiple concurrent projects. Day to day, you'll Develop and present integrated marketing and placemaking strategies aligned with client objectives. Oversee campaign delivery across multiple channels, ensuring timelines, budgets, and scope are maintained. Manage account financials, including forecasting, budgeting, supplier coordination, and cost control. Prepare and lead client status meetings, quarterly reviews, and annual performance presentations. Evaluate campaign effectiveness and produce insight led reports that connect activity to KPIs. Identify opportunities to expand account scope and drive organic growth across the portfolio What we expect from you Bachelor's degree in Marketing, Communications, Business, or a related discipline, with at least five years' experience in account management within an agency environment (experience in destination marketing or placemaking is highly desirable). Proven ability to manage complex accounts and engage confidently with senior stakeholders, including asset managers, property teams, and retail teams (building trust and delivering strategic value will be second nature to you). Strong understanding of integrated marketing channels including digital, PR, content, events, and on site activation (you'll be comfortable using performance data and metrics to evaluate success and guide decision making). Financial acumen is important (you'll have experience managing budgets, forecasting spend and managing profitability across accounts while ensuring high quality delivery). Exceptional communication skills are critical (you must be confident in preparing and delivering presentations, producing detailed reports, and articulating insights clearly to both clients and internal teams).Strong organisational skills, attention to detail, and the ability to balance multiple projects simultaneously (as a natural leader, you'll foster collaboration, uphold high standards, and contribute positively to the wider team culture). Why Workman? Hybrid working for better balance - minimum three days in the office. Study support. Discretionary annual bonus and salary reviews. Healthcare, life insurance and wellness support. Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus. About Workman We're the UK's largest independent commercial property management and building consultancy firm. We're proud of our longstanding client relationships - some spanning over 25 years. Our clients include leading institutional and sector specialist investors, private property companies, public sector bodies and a growing number of overseas investors. For more information on working for Workman please visit our website: Property Management Consultancy Story About Workman Our core belief Great Workmanship starts with getting the fundamentals right. Even though we're in the property business, we're all about the people. Everything we do is built on collaboration, empowerment, autonomy, and integrity - not just words, but how we actually work. We pride ourselves on the calibre of our employees and their unique skill sets. Equal opportunities We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010. This job description does not form part of your contract of employment, and the duties may be amended from time to time.
Apr 19, 2026
Full time
About the role The Senior Account Manager is responsible for day to day management and strategic growth of destination marketing and placemaking accounts across a diverse property portfolio. You'll be the primary client contact, ensuring the seamless development and delivery of integrated marketing and placemaking initiatives that align with client objectives and commercial goals. Working across retail, leisure, office, and mixed use commercial properties, you'll play a pivotal role in enhancing asset performance. Through strategic campaigns and carefully curated placemaking activity, you'll support increased footfall, dwell time, customer spend, and overall visitor experience. This is a client facing leadership role requiring both strategic oversight and operational excellence. You'll guide integrated marketing strategies while ensuring campaigns are delivered on time, within scope, and on budget. You'll also identify opportunities to grow accounts and expand service offerings. Internally, you'll take on a mentoring and leadership function, supporting Account Managers and Marketing Assistants while collaborating with specialists across creative, digital, PR, web, and events. Your ability to inspire confidence both with clients and colleagues will be central to your success. What matters most in this role Building and nurturing strong client relationships is fundamental. You'll serve as the trusted advisor to property teams, asset managers, and portfolio stakeholders, ensuring clear communication, strategic alignment, and measurable impact. Strategic thinking and commercial awareness are equally critical. You must be able to interpret performance data, translate insights into actionable plans, and align marketing and placemaking initiatives directly to asset KPIs and long term objectives. Strong leadership and collaboration skills are essential. This role requires the ability to direct cross functional teams, provide clear and constructive guidance, and maintain high standards of delivery across multiple concurrent projects. Day to day, you'll Develop and present integrated marketing and placemaking strategies aligned with client objectives. Oversee campaign delivery across multiple channels, ensuring timelines, budgets, and scope are maintained. Manage account financials, including forecasting, budgeting, supplier coordination, and cost control. Prepare and lead client status meetings, quarterly reviews, and annual performance presentations. Evaluate campaign effectiveness and produce insight led reports that connect activity to KPIs. Identify opportunities to expand account scope and drive organic growth across the portfolio What we expect from you Bachelor's degree in Marketing, Communications, Business, or a related discipline, with at least five years' experience in account management within an agency environment (experience in destination marketing or placemaking is highly desirable). Proven ability to manage complex accounts and engage confidently with senior stakeholders, including asset managers, property teams, and retail teams (building trust and delivering strategic value will be second nature to you). Strong understanding of integrated marketing channels including digital, PR, content, events, and on site activation (you'll be comfortable using performance data and metrics to evaluate success and guide decision making). Financial acumen is important (you'll have experience managing budgets, forecasting spend and managing profitability across accounts while ensuring high quality delivery). Exceptional communication skills are critical (you must be confident in preparing and delivering presentations, producing detailed reports, and articulating insights clearly to both clients and internal teams).Strong organisational skills, attention to detail, and the ability to balance multiple projects simultaneously (as a natural leader, you'll foster collaboration, uphold high standards, and contribute positively to the wider team culture). Why Workman? Hybrid working for better balance - minimum three days in the office. Study support. Discretionary annual bonus and salary reviews. Healthcare, life insurance and wellness support. Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus. About Workman We're the UK's largest independent commercial property management and building consultancy firm. We're proud of our longstanding client relationships - some spanning over 25 years. Our clients include leading institutional and sector specialist investors, private property companies, public sector bodies and a growing number of overseas investors. For more information on working for Workman please visit our website: Property Management Consultancy Story About Workman Our core belief Great Workmanship starts with getting the fundamentals right. Even though we're in the property business, we're all about the people. Everything we do is built on collaboration, empowerment, autonomy, and integrity - not just words, but how we actually work. We pride ourselves on the calibre of our employees and their unique skill sets. Equal opportunities We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010. This job description does not form part of your contract of employment, and the duties may be amended from time to time.
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting for a Parts Call Centre Advisor to join their team based in Great Yarmouth on a full-time, permanent basis. Definition of Role: To ensure related sale parts are offered or sold at all times. To ensure accurate identification of customers' needs by means of parts catalogues and computer stock lists. To conduct all transactions with customers with the utmost courtesy. To ensure that there is an implementation of the discount structure as applicable. To ensure that customer satisfaction and customer retention is maximised. To create customer confidence in the group by ensuring a professional attitude and performance. To ensure the highest standard of courtesy and efficiency in customer contact and communication. To assist with any internal or external Sales or Aftersales promotions when required. Main Responsibilities: To ensure that all required parts for any particular repair or service and additional accessories are offered to customers. Ensure that a receipt is received for all relevant issues. To ensure customer awareness of all products and services available. To carry out promotional work in connection with Group campaigns as directed. To ensure authorisation for parts returns are carried out with the correct procedures. To ensure that any information processed into the computer is accurate. To ensure that any damage or missing stock and customer returns are handled correctly according to Group and manufactures policies. To ensure there is correct pricing to check that suppliers have not changed the agreed amount, and if this occurs that advice is sought from the manager. To ensure that all customers are shown the utmost courtesy and consideration. To ensure the highest degree of efficiency and understanding of all customer requirements. To maintain complete customer satisfaction and handle customer complaints effectively to ensure maximum customer retention. To ensure that information is updated regularly on the system to ensure the customer information is accurate To ensure all parts that require ordering are purchased if possible, firstly from within the group and secondly from stock order. To ensure that stock is only issued in accordance with policy regarding payment or charge. To guard against unauthorised withdrawal from stock. To maintain stock control system. To care for stock control, plant and record systems. To ensure effective and economic use of delivery vans and courier companies. To ensure all work has been carried out as detailed and charge for. Person Specification: To be numerate and literate at the clerical level required. To understand basic vehicle layout, function and location of parts and part terminology. To be able to identify parts by CD ROM, microfiche. To have received training in standard stock-keeping system used. To use stock control and location equipment. Ability to communicate clearly and concisely with customers and other staff members. Working Hours: Mon-Fri: 8:30-17:00 (plus 1 Saturday morning per month, paid as OT) If this is a role you are interested in, please apply online ensuring your CV is up to date.
Oct 08, 2025
Full time
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting for a Parts Call Centre Advisor to join their team based in Great Yarmouth on a full-time, permanent basis. Definition of Role: To ensure related sale parts are offered or sold at all times. To ensure accurate identification of customers' needs by means of parts catalogues and computer stock lists. To conduct all transactions with customers with the utmost courtesy. To ensure that there is an implementation of the discount structure as applicable. To ensure that customer satisfaction and customer retention is maximised. To create customer confidence in the group by ensuring a professional attitude and performance. To ensure the highest standard of courtesy and efficiency in customer contact and communication. To assist with any internal or external Sales or Aftersales promotions when required. Main Responsibilities: To ensure that all required parts for any particular repair or service and additional accessories are offered to customers. Ensure that a receipt is received for all relevant issues. To ensure customer awareness of all products and services available. To carry out promotional work in connection with Group campaigns as directed. To ensure authorisation for parts returns are carried out with the correct procedures. To ensure that any information processed into the computer is accurate. To ensure that any damage or missing stock and customer returns are handled correctly according to Group and manufactures policies. To ensure there is correct pricing to check that suppliers have not changed the agreed amount, and if this occurs that advice is sought from the manager. To ensure that all customers are shown the utmost courtesy and consideration. To ensure the highest degree of efficiency and understanding of all customer requirements. To maintain complete customer satisfaction and handle customer complaints effectively to ensure maximum customer retention. To ensure that information is updated regularly on the system to ensure the customer information is accurate To ensure all parts that require ordering are purchased if possible, firstly from within the group and secondly from stock order. To ensure that stock is only issued in accordance with policy regarding payment or charge. To guard against unauthorised withdrawal from stock. To maintain stock control system. To care for stock control, plant and record systems. To ensure effective and economic use of delivery vans and courier companies. To ensure all work has been carried out as detailed and charge for. Person Specification: To be numerate and literate at the clerical level required. To understand basic vehicle layout, function and location of parts and part terminology. To be able to identify parts by CD ROM, microfiche. To have received training in standard stock-keeping system used. To use stock control and location equipment. Ability to communicate clearly and concisely with customers and other staff members. Working Hours: Mon-Fri: 8:30-17:00 (plus 1 Saturday morning per month, paid as OT) If this is a role you are interested in, please apply online ensuring your CV is up to date.
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting for a Parts Call Centre Advisor to join their team based in Norwich on a full-time, permanent basis. Definition of Role: To ensure related sale parts are offered or sold at all times. To ensure accurate identification of customers' needs by means of parts catalogues and computer stock lists. To conduct all transactions with customers with the utmost courtesy. To ensure that there is an implementation of the discount structure as applicable. To ensure that customer satisfaction and customer retention is maximised. To create customer confidence in the group by ensuring a professional attitude and performance. To ensure the highest standard of courtesy and efficiency in customer contact and communication. To assist with any internal or external Sales or Aftersales promotions when required. Objectives: Improved Profitability : To ensure that all required parts for any particular repair or service and additional accessories are offered to customers. Ensure that a receipt is received for all relevant issues. To ensure customer awareness of all products and services available. To carry out promotional work in connection with Group campaigns as directed. To ensure authorisation for parts returns are carried out with the correct procedures. To ensure that any information processed into the computer is accurate. To ensure that any damage or missing stock and customer returns are handled correctly according to Group and manufactures policies. To ensure there is correct pricing to check that suppliers have not changed the agreed amount, and if this occurs that advice is sought from the manager. Customer Service and Satisfaction : To ensure that all customers are shown the utmost courtesy and consideration. To ensure the highest degree of efficiency and understanding of all customer requirements. To maintain complete customer satisfaction and handle customer complaints effectively to ensure maximum customer retention. To ensure that information is updated regularly on the system to ensure the customer information is accurate therefore insuring customer satisfaction. Cost Control : To ensure all parts that require ordering are purchased if possible, firstly from within the group and secondly from stock order. To ensure that stock is only issued in accordance with policy regarding payment or charge. To guard against unauthorised withdrawal from stock. To maintain stock control system. To care for stock control, plant and record systems. To ensure effective and economic use of delivery vans and courier companies. To ensure all work has been carried out as detailed and charge for. Person Specification: Smart and well-kept appearance. A Group uniform will be issued and must be worn at all times. To be numerate and literate at the clerical level required. To understand basic vehicle layout, function and location of parts and part terminology. To be able to identify parts by CD ROM, microfiche. To have received training in standard stock-keeping system used. To use stock control and location equipment. Ability to communicate clearly and concisely with customers and other staff members. Ability to accurately record all information. Ability to receive and register payment for work carried out, accurately and precisely. Ability to handle upset customers effectively. Excellent telephone techniques. Training may be given. Ability to sell additional products. Training may be given if appropriate. IT literate. Training will be given on computer systems. Customer focused attitude. Numerate. Working Hours: Mon-Fri: 8:30-17:00. 1 Saturday morning per month paid as OT. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Oct 08, 2025
Full time
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting for a Parts Call Centre Advisor to join their team based in Norwich on a full-time, permanent basis. Definition of Role: To ensure related sale parts are offered or sold at all times. To ensure accurate identification of customers' needs by means of parts catalogues and computer stock lists. To conduct all transactions with customers with the utmost courtesy. To ensure that there is an implementation of the discount structure as applicable. To ensure that customer satisfaction and customer retention is maximised. To create customer confidence in the group by ensuring a professional attitude and performance. To ensure the highest standard of courtesy and efficiency in customer contact and communication. To assist with any internal or external Sales or Aftersales promotions when required. Objectives: Improved Profitability : To ensure that all required parts for any particular repair or service and additional accessories are offered to customers. Ensure that a receipt is received for all relevant issues. To ensure customer awareness of all products and services available. To carry out promotional work in connection with Group campaigns as directed. To ensure authorisation for parts returns are carried out with the correct procedures. To ensure that any information processed into the computer is accurate. To ensure that any damage or missing stock and customer returns are handled correctly according to Group and manufactures policies. To ensure there is correct pricing to check that suppliers have not changed the agreed amount, and if this occurs that advice is sought from the manager. Customer Service and Satisfaction : To ensure that all customers are shown the utmost courtesy and consideration. To ensure the highest degree of efficiency and understanding of all customer requirements. To maintain complete customer satisfaction and handle customer complaints effectively to ensure maximum customer retention. To ensure that information is updated regularly on the system to ensure the customer information is accurate therefore insuring customer satisfaction. Cost Control : To ensure all parts that require ordering are purchased if possible, firstly from within the group and secondly from stock order. To ensure that stock is only issued in accordance with policy regarding payment or charge. To guard against unauthorised withdrawal from stock. To maintain stock control system. To care for stock control, plant and record systems. To ensure effective and economic use of delivery vans and courier companies. To ensure all work has been carried out as detailed and charge for. Person Specification: Smart and well-kept appearance. A Group uniform will be issued and must be worn at all times. To be numerate and literate at the clerical level required. To understand basic vehicle layout, function and location of parts and part terminology. To be able to identify parts by CD ROM, microfiche. To have received training in standard stock-keeping system used. To use stock control and location equipment. Ability to communicate clearly and concisely with customers and other staff members. Ability to accurately record all information. Ability to receive and register payment for work carried out, accurately and precisely. Ability to handle upset customers effectively. Excellent telephone techniques. Training may be given. Ability to sell additional products. Training may be given if appropriate. IT literate. Training will be given on computer systems. Customer focused attitude. Numerate. Working Hours: Mon-Fri: 8:30-17:00. 1 Saturday morning per month paid as OT. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Are you experienced and passionate towards delivering a great in house Occupational Health service? Are you based in or around Corby? We are supporting TATA Steel with a temporary opportunity for an Occupational Health Advisor to join their Corby works. Corby works employ circa 500 employees and are undergoing substantial investment and development to drive the organisation's mission of being a sustainable steel provider. The successful applicant will be someone who is passionate towards providing a pro active Occupational Health Service to its stakeholders in a standalone position. Role: Occupational Health Technician Location: TATA Steel, Weldon Rd, Corby NN17 5UA Rate: 18- 25.64ph (dependent upon experience) Contract length: 6 months initially Shift Patterns: Part time,22.5 hours, X3 full days per week (must be the same X3 days per week) An option to do Mon-Fri and shorter hours is also possible Start: ASAP Responsibilities: Providing comprehensive support to TATA Steel employees and Contractors in relation to Occupational Health matters Organising and delivering health surveillance to the business as per statutory requirements, guidance and company policy Conducting pre placement and safety critical medicals Carrying out due cause testing and routine screening Advising Line Managers and HR in the position of subject matter excerpt Assessing individuals for fitness to work following long term absence Supporting with rehabilitation programmes Referring case load as required to external health professionals Organising and delivering health promotion campaigns Evaluating patients within the company in the event of illness or accident Being on hand to provide emergency first aid treatment Maintaining the Occupational Health facility Following GDPR and patient confidentiality at all times Promoting the following of UK Health and safety legislation at all times Essential requirements: Proven experience within an Occupational Health setting (2+years) Registered General Nurse (desirable) Diploma/Degree in Occupational Health (advantage) Ability to work in a standalone Occupational health position and evidence previous experience of this Previous experience managing high levels of sickness and return to work support Previous experience managing a caseload of referrals Excellent interpersonal skill Strong verbal and written communication Profound knowledge of UK Health and Safety legislation within an Industrial Environment (advantage) Ability to liaise with all levels of stakeholder Driving Licence and access to own vehicle (desirable) Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive 300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, Medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Oct 06, 2025
Contractor
Are you experienced and passionate towards delivering a great in house Occupational Health service? Are you based in or around Corby? We are supporting TATA Steel with a temporary opportunity for an Occupational Health Advisor to join their Corby works. Corby works employ circa 500 employees and are undergoing substantial investment and development to drive the organisation's mission of being a sustainable steel provider. The successful applicant will be someone who is passionate towards providing a pro active Occupational Health Service to its stakeholders in a standalone position. Role: Occupational Health Technician Location: TATA Steel, Weldon Rd, Corby NN17 5UA Rate: 18- 25.64ph (dependent upon experience) Contract length: 6 months initially Shift Patterns: Part time,22.5 hours, X3 full days per week (must be the same X3 days per week) An option to do Mon-Fri and shorter hours is also possible Start: ASAP Responsibilities: Providing comprehensive support to TATA Steel employees and Contractors in relation to Occupational Health matters Organising and delivering health surveillance to the business as per statutory requirements, guidance and company policy Conducting pre placement and safety critical medicals Carrying out due cause testing and routine screening Advising Line Managers and HR in the position of subject matter excerpt Assessing individuals for fitness to work following long term absence Supporting with rehabilitation programmes Referring case load as required to external health professionals Organising and delivering health promotion campaigns Evaluating patients within the company in the event of illness or accident Being on hand to provide emergency first aid treatment Maintaining the Occupational Health facility Following GDPR and patient confidentiality at all times Promoting the following of UK Health and safety legislation at all times Essential requirements: Proven experience within an Occupational Health setting (2+years) Registered General Nurse (desirable) Diploma/Degree in Occupational Health (advantage) Ability to work in a standalone Occupational health position and evidence previous experience of this Previous experience managing high levels of sickness and return to work support Previous experience managing a caseload of referrals Excellent interpersonal skill Strong verbal and written communication Profound knowledge of UK Health and Safety legislation within an Industrial Environment (advantage) Ability to liaise with all levels of stakeholder Driving Licence and access to own vehicle (desirable) Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive 300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, Medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Oct 06, 2025
Full time
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Salary: £64,800 Closing date: Sunday, 5th October 2025 Contract type: Permanent Interview dates: First round w/c 27 October, second round w/c 10 November The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. Where in Wellcome will I be working? We are looking to recruit a Senior Research Manager to join the Mental Health Lived Experience team, whose remit is to embed lived experience expertise in the day-to-day work, direction and decision-making of the Mental Health team and within all the work we fund. This includes advancing practice in areas of mental health science where lived experience involvement is not well established and in complex programmes, as well as coordinating the work of a global team of lived experience advisors. For this position, we are seeking individuals with significant experience and expertise relevant for mental health science and lived experience involvement in relevant areas. What will I be doing? As a Senior Research Manager, you will: Lead programmes of work to embed lived experience expertise in the Mental Health team's day-to-day work, direction, decision-making and funding. This includes coordinating the work of a global team of Lived Experience advisors and consultants. Contribute to the leadership, development and delivery of the Mental Health strategy, ensuring strategic objectives are met. Lead on scoping areas of interest, shaping and advancing internal research and development projects. Identify and manage larger projects independently, acting as the main point of contact, liaising with external stakeholders or partners for the ongoing management and conclusion of major initiatives. Contribute to the effective delivery of funding decisions, providing critical scientific assessment of applications, participating in decision-making reviews and making clear recommendations to senior management. Ensure a breadth and depth of knowledge of your area and the wider lived experience, research and funding landscape and apply this to the review and development of Mental Health Research Programme activities, identifying suitable routes for the development and delivery of new activities and sharing knowledge and expertise to contribute to the work Research Programmes and throughout Wellcome. Use deep understanding of Mental Health stakeholders to identify establish and maintain key relationships, understanding needs and working in partnership. Contribute to a diverse and inclusive culture across the organisation, collaborating across departments. How to apply: To apply for this role please submit an updated CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum criteria: Experience working in a field relevant for mental health, with a focus on lived experience involvement. Experience of shaping and delivering lived experience involvement in research or science related programmes of work Ability to employ diverse approaches to effectively communicate complex information to individuals and groups from a range of different background and different seniority levels. Excellent organisational skills with ability to manage a fluctuating, heavy, workload and competing priorities. Discover more: You can view the full job description on our website. You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Oct 04, 2025
Full time
Salary: £64,800 Closing date: Sunday, 5th October 2025 Contract type: Permanent Interview dates: First round w/c 27 October, second round w/c 10 November The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. Where in Wellcome will I be working? We are looking to recruit a Senior Research Manager to join the Mental Health Lived Experience team, whose remit is to embed lived experience expertise in the day-to-day work, direction and decision-making of the Mental Health team and within all the work we fund. This includes advancing practice in areas of mental health science where lived experience involvement is not well established and in complex programmes, as well as coordinating the work of a global team of lived experience advisors. For this position, we are seeking individuals with significant experience and expertise relevant for mental health science and lived experience involvement in relevant areas. What will I be doing? As a Senior Research Manager, you will: Lead programmes of work to embed lived experience expertise in the Mental Health team's day-to-day work, direction, decision-making and funding. This includes coordinating the work of a global team of Lived Experience advisors and consultants. Contribute to the leadership, development and delivery of the Mental Health strategy, ensuring strategic objectives are met. Lead on scoping areas of interest, shaping and advancing internal research and development projects. Identify and manage larger projects independently, acting as the main point of contact, liaising with external stakeholders or partners for the ongoing management and conclusion of major initiatives. Contribute to the effective delivery of funding decisions, providing critical scientific assessment of applications, participating in decision-making reviews and making clear recommendations to senior management. Ensure a breadth and depth of knowledge of your area and the wider lived experience, research and funding landscape and apply this to the review and development of Mental Health Research Programme activities, identifying suitable routes for the development and delivery of new activities and sharing knowledge and expertise to contribute to the work Research Programmes and throughout Wellcome. Use deep understanding of Mental Health stakeholders to identify establish and maintain key relationships, understanding needs and working in partnership. Contribute to a diverse and inclusive culture across the organisation, collaborating across departments. How to apply: To apply for this role please submit an updated CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum criteria: Experience working in a field relevant for mental health, with a focus on lived experience involvement. Experience of shaping and delivering lived experience involvement in research or science related programmes of work Ability to employ diverse approaches to effectively communicate complex information to individuals and groups from a range of different background and different seniority levels. Excellent organisational skills with ability to manage a fluctuating, heavy, workload and competing priorities. Discover more: You can view the full job description on our website. You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Are you experienced and passionate towards delivering a great in house Occupational Health service? Are you based in or around Wolverhampton? We are supporting TATA Steel with a temporary opportunity for an Occupational Health Advisor to join their Steelpark Service Centre. Steelpark is the UK's largest steel distribution and processing centre. The successful applicant will be someone who is passionate towards providing a proactive Occupational Health Service to its stakeholders in a standalone position. Role: Occupational Health Advisor Location: TATA Steel, Steelpark Way, Willenhall, Wolverhampton WV11 3SQ Rate: up to £45,000 per annum (dependent upon experience) Contract length: 6 months initially Shift Patterns: Part time,22.5 hours, X3 full days per week (must be the same X3 days per week) Start: ASAP Responsibilities: Providing comprehensive support to TATA Steel employees and Contractors in relation to Occupational Health matters Organising and delivering health surveillance to the business as per statutory requirements, guidance and company policy Conducting pre placement and safety critical medicals Carrying out due cause testing and routine screening Advising Line Managers and HR in the position of subject matter excerpt Assessing individuals for fitness to work following long term absence Supporting with rehabilitation programmes Referring case load as required to external health professionals Organising and delivering health promotion campaigns Evaluating patients within the company in the event of illness or accident Being on hand to provide emergency first aid treatment Maintaining the Occupational Health facility Following GDPR and patient confidentiality at all times Promoting the following of UK Health and safety legislation at all times Essential requirements: Proven experience within an Occupational Health setting (2+years) Registered General Nurse (desirable) Diploma/Degree in Occupational Health (advantage) Ability to work in a standalone Occupational health position and evidence previous experience of this Previous experience managing high levels of sickness and return to work support Previous experience managing a caseload of referrals Excellent interpersonal skill Strong verbal and written communication Profound knowledge of UK Health and Safety legislation within an Industrial Environment (advantage) Ability to liaise with all levels of stakeholder Driving Licence and access to own vehicle (desirable) Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, Medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Sep 24, 2025
Full time
Are you experienced and passionate towards delivering a great in house Occupational Health service? Are you based in or around Wolverhampton? We are supporting TATA Steel with a temporary opportunity for an Occupational Health Advisor to join their Steelpark Service Centre. Steelpark is the UK's largest steel distribution and processing centre. The successful applicant will be someone who is passionate towards providing a proactive Occupational Health Service to its stakeholders in a standalone position. Role: Occupational Health Advisor Location: TATA Steel, Steelpark Way, Willenhall, Wolverhampton WV11 3SQ Rate: up to £45,000 per annum (dependent upon experience) Contract length: 6 months initially Shift Patterns: Part time,22.5 hours, X3 full days per week (must be the same X3 days per week) Start: ASAP Responsibilities: Providing comprehensive support to TATA Steel employees and Contractors in relation to Occupational Health matters Organising and delivering health surveillance to the business as per statutory requirements, guidance and company policy Conducting pre placement and safety critical medicals Carrying out due cause testing and routine screening Advising Line Managers and HR in the position of subject matter excerpt Assessing individuals for fitness to work following long term absence Supporting with rehabilitation programmes Referring case load as required to external health professionals Organising and delivering health promotion campaigns Evaluating patients within the company in the event of illness or accident Being on hand to provide emergency first aid treatment Maintaining the Occupational Health facility Following GDPR and patient confidentiality at all times Promoting the following of UK Health and safety legislation at all times Essential requirements: Proven experience within an Occupational Health setting (2+years) Registered General Nurse (desirable) Diploma/Degree in Occupational Health (advantage) Ability to work in a standalone Occupational health position and evidence previous experience of this Previous experience managing high levels of sickness and return to work support Previous experience managing a caseload of referrals Excellent interpersonal skill Strong verbal and written communication Profound knowledge of UK Health and Safety legislation within an Industrial Environment (advantage) Ability to liaise with all levels of stakeholder Driving Licence and access to own vehicle (desirable) Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, Medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Principal Air Quality Consultant - Bristol Location: Bristol Salary: Competitive + Benefits Penguin Recruitment is partnering with a leading environmental consultancy to appoint a Principal Air Quality Consultant to its high-performing team in Bristol . This is a senior opportunity to lead complex projects across infrastructure, transport, urban development and industry, shaping healthier, more sustainable environments while mentoring a growing team. The Role Based in Bristol , you'll own the technical and commercial delivery of major air quality commissions - scoping, directing and reviewing impact assessments and dispersion modelling (ADMS / AERMOD), setting methodologies, and ensuring outputs meet regulatory and client standards. You'll act as a trusted advisor to developers, planners and local authorities, and will help drive frameworks, bids and strategic client relationships. Key Responsibilities Lead and sign off air quality assessments, ES/EIA chapters and planning/permit submissions. Set modelling strategies, assure quality, and troubleshoot complex technical issues. Grow client accounts: bid writing, fee proposals, frameworks and thought leadership. Line-manage, mentor and develop consultants; coordinate resourcing and training. Oversee monitoring campaigns, data QA/QC and evidence for inquiries/examinations. Track and interpret UK air quality policy, LAQM TG(22), IAQM/EPUK guidance and emerging best practice. About You 7-10+ years' experience in air quality consultancy or regulatory practice. Advanced proficiency with ADMS/AERMOD/Breeze and robust understanding of uncertainty and verification. Strong report writing and review skills; confident presenting to clients and stakeholders. Degree in Environmental/Atmospheric Science, Chemistry, Engineering or related discipline. Chartered or working toward (CEnv/MIEnvSc/IAQM) strongly preferred. Commercial acumen: pricing, programmes, risk management and client development. The Offer Competitive salary and annual bonus, plus private healthcare and pension. Flexible/hybrid working with excellent support from national subject-matter experts. Funded CPD, professional memberships and clear progression to Associate/Technical Director. A modern, centrally located Bristol office. Ready to step up and lead as a Principal Air Quality Consultant in Bristol ? Contact Abi King at Penguin Recruitment to apply.
Sep 22, 2025
Full time
Principal Air Quality Consultant - Bristol Location: Bristol Salary: Competitive + Benefits Penguin Recruitment is partnering with a leading environmental consultancy to appoint a Principal Air Quality Consultant to its high-performing team in Bristol . This is a senior opportunity to lead complex projects across infrastructure, transport, urban development and industry, shaping healthier, more sustainable environments while mentoring a growing team. The Role Based in Bristol , you'll own the technical and commercial delivery of major air quality commissions - scoping, directing and reviewing impact assessments and dispersion modelling (ADMS / AERMOD), setting methodologies, and ensuring outputs meet regulatory and client standards. You'll act as a trusted advisor to developers, planners and local authorities, and will help drive frameworks, bids and strategic client relationships. Key Responsibilities Lead and sign off air quality assessments, ES/EIA chapters and planning/permit submissions. Set modelling strategies, assure quality, and troubleshoot complex technical issues. Grow client accounts: bid writing, fee proposals, frameworks and thought leadership. Line-manage, mentor and develop consultants; coordinate resourcing and training. Oversee monitoring campaigns, data QA/QC and evidence for inquiries/examinations. Track and interpret UK air quality policy, LAQM TG(22), IAQM/EPUK guidance and emerging best practice. About You 7-10+ years' experience in air quality consultancy or regulatory practice. Advanced proficiency with ADMS/AERMOD/Breeze and robust understanding of uncertainty and verification. Strong report writing and review skills; confident presenting to clients and stakeholders. Degree in Environmental/Atmospheric Science, Chemistry, Engineering or related discipline. Chartered or working toward (CEnv/MIEnvSc/IAQM) strongly preferred. Commercial acumen: pricing, programmes, risk management and client development. The Offer Competitive salary and annual bonus, plus private healthcare and pension. Flexible/hybrid working with excellent support from national subject-matter experts. Funded CPD, professional memberships and clear progression to Associate/Technical Director. A modern, centrally located Bristol office. Ready to step up and lead as a Principal Air Quality Consultant in Bristol ? Contact Abi King at Penguin Recruitment to apply.