The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20 / hour What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20 / hour
Apr 22, 2026
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20 / hour What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20 / hour
Overview We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world class customer service, covering all Compass Group UK&I catering and service operations for CH&CO on a full time basis, 40 hours per week. Benefits Great operational training and development Life assurance scheme Personal Development and Training opportunities - we are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Key Responsibilities Your key responsibilities will include: Serving customers, ensuring they receive an easy and seamless personalised experience Supervising our teams to ensure we continue to deliver impec able food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Ideal Candidate Has a customer centred focus Is passionate about great tasting food and exceptional customer service Has experience managing teams in a similar role Has excellent communication and organisational skills Is an ambitious and motivated individual who is always looking to upskill CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 22, 2026
Full time
Overview We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world class customer service, covering all Compass Group UK&I catering and service operations for CH&CO on a full time basis, 40 hours per week. Benefits Great operational training and development Life assurance scheme Personal Development and Training opportunities - we are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Key Responsibilities Your key responsibilities will include: Serving customers, ensuring they receive an easy and seamless personalised experience Supervising our teams to ensure we continue to deliver impec able food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Ideal Candidate Has a customer centred focus Is passionate about great tasting food and exceptional customer service Has experience managing teams in a similar role Has excellent communication and organisational skills Is an ambitious and motivated individual who is always looking to upskill CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Agricultural and Farming Jobs
Ledbury, Herefordshire
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Dairy Herd Manager Do you have proven experience managing large-scale dairy herds and leading a team? Are you ready to step into a role where you can combine hands-on herd management with strategic planning and have a direct impact on a successful family-run dairy business? Location of the Job: West Midlands. Salary and Benefits Package: Paying 60,000 - 70,000 basic salary per year DOE. 3-bedroom family home, suitable for family, pets, and children. Company pension scheme. Additional information: This is a permanent, full-time position. Structured rota: 11 days on, 3 days off. Working every other weekend. About The Company: This is a well-established, award-winning, family dairy business. The farm milks over 800 cows through a 3 x daily milking system and prides itself on exceptional standards of animal welfare, performance, and professionalism. The business operates with a strong team culture, employing around 15 full-time staff alongside additional support. The Job Role Details: As Dairy Herd Manager, you will be a key member of the management team, responsible for supporting the delivery of operational and strategic objectives across the dairy farm. Your role will include both people and herd management, ensuring that all stock is cared for to the highest standards and that the business achieves its physical and financial targets. You will be actively involved in planning, monitoring, and reviewing herd performance, feeding operations, calf rearing, milking routines, and genetic progression. You will also lead on ensuring compliance with legislation, farm assurance, processor, and retailer standards, and take ownership of record keeping and herd management software. Key Responsibilities: You will: Achieve physical and financial targets set by the business. Share information and contribute ideas to inform the strategic direction of the herd. Implement dairy-related policies, procedures, and ways of working to deliver business objectives. Oversee and manage the dairy team, including staff rota planning, performance reviews, and feedback. Lead on effective people management, fostering communication, collaboration, and team engagement. Ensure the welfare and management of cows, calves, and youngstock meet the highest standards. Conduct daily herd walk-throughs to monitor cow health, mobility, and overall welfare. Support and monitor feeding operations, cow bedding, milking, parlour hygiene, and calf rearing protocols. Lead the implementation of the Herd Health Plan and associated vet recommendations. Monitor genetic progression of the herd and implement strategies to meet business needs. Maintain accurate herd records and ensure all information is recorded in herd management systems. Identify practical areas for improvement to enhance animal performance, farm efficiency, or profitability. Attend industry events, shows, and meetings to stay informed of best practices. Comply with all relevant legislation, including Health & Safety regulations, and maintain confidentiality at all times. Ideal Person Skills & Qualifications: You will have / be: Proven experience working as a Dairy Herd Manager or Assistant Dairy Herd Manager on large-scale dairy farms. AI and foot trimming qualified. Strong knowledge of animal health, welfare, and dairy performance. Calm, level-headed, and practical approach to problem solving. A team player with the ability to lead by example. Organised and comfortable working within structured systems and routines. How to apply: Please click on the APPLY NOW button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words): Herd Manager jobs, Herdsperson jobs, Deputy Herd Manager jobs, Herd Manager Assistant jobs, Dairy Herd Manager Assistant jobs, 2IC Dairy Farm jobs, Second in Command Dairy jobs, Senior Herdsperson jobs, Lead Herdsperson jobs, Dairy Unit Supervisor jobs, Dairy Farm jobs, Large Scale Dairy jobs, Herd Management jobs, Herd Health jobs, Dairy Performance jobs, Milk Production jobs, Livestock Management jobs, AI (Artificial Insemination) jobs, Calf Rearing jobs, Youngstock Management jobs, Feeding Management jobs, Nutrition Management jobs, Herd Manager jobs, Dairy Herd Manager jobs, Dairy Herdsperson jobs. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Apr 21, 2026
Full time
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Dairy Herd Manager Do you have proven experience managing large-scale dairy herds and leading a team? Are you ready to step into a role where you can combine hands-on herd management with strategic planning and have a direct impact on a successful family-run dairy business? Location of the Job: West Midlands. Salary and Benefits Package: Paying 60,000 - 70,000 basic salary per year DOE. 3-bedroom family home, suitable for family, pets, and children. Company pension scheme. Additional information: This is a permanent, full-time position. Structured rota: 11 days on, 3 days off. Working every other weekend. About The Company: This is a well-established, award-winning, family dairy business. The farm milks over 800 cows through a 3 x daily milking system and prides itself on exceptional standards of animal welfare, performance, and professionalism. The business operates with a strong team culture, employing around 15 full-time staff alongside additional support. The Job Role Details: As Dairy Herd Manager, you will be a key member of the management team, responsible for supporting the delivery of operational and strategic objectives across the dairy farm. Your role will include both people and herd management, ensuring that all stock is cared for to the highest standards and that the business achieves its physical and financial targets. You will be actively involved in planning, monitoring, and reviewing herd performance, feeding operations, calf rearing, milking routines, and genetic progression. You will also lead on ensuring compliance with legislation, farm assurance, processor, and retailer standards, and take ownership of record keeping and herd management software. Key Responsibilities: You will: Achieve physical and financial targets set by the business. Share information and contribute ideas to inform the strategic direction of the herd. Implement dairy-related policies, procedures, and ways of working to deliver business objectives. Oversee and manage the dairy team, including staff rota planning, performance reviews, and feedback. Lead on effective people management, fostering communication, collaboration, and team engagement. Ensure the welfare and management of cows, calves, and youngstock meet the highest standards. Conduct daily herd walk-throughs to monitor cow health, mobility, and overall welfare. Support and monitor feeding operations, cow bedding, milking, parlour hygiene, and calf rearing protocols. Lead the implementation of the Herd Health Plan and associated vet recommendations. Monitor genetic progression of the herd and implement strategies to meet business needs. Maintain accurate herd records and ensure all information is recorded in herd management systems. Identify practical areas for improvement to enhance animal performance, farm efficiency, or profitability. Attend industry events, shows, and meetings to stay informed of best practices. Comply with all relevant legislation, including Health & Safety regulations, and maintain confidentiality at all times. Ideal Person Skills & Qualifications: You will have / be: Proven experience working as a Dairy Herd Manager or Assistant Dairy Herd Manager on large-scale dairy farms. AI and foot trimming qualified. Strong knowledge of animal health, welfare, and dairy performance. Calm, level-headed, and practical approach to problem solving. A team player with the ability to lead by example. Organised and comfortable working within structured systems and routines. How to apply: Please click on the APPLY NOW button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words): Herd Manager jobs, Herdsperson jobs, Deputy Herd Manager jobs, Herd Manager Assistant jobs, Dairy Herd Manager Assistant jobs, 2IC Dairy Farm jobs, Second in Command Dairy jobs, Senior Herdsperson jobs, Lead Herdsperson jobs, Dairy Unit Supervisor jobs, Dairy Farm jobs, Large Scale Dairy jobs, Herd Management jobs, Herd Health jobs, Dairy Performance jobs, Milk Production jobs, Livestock Management jobs, AI (Artificial Insemination) jobs, Calf Rearing jobs, Youngstock Management jobs, Feeding Management jobs, Nutrition Management jobs, Herd Manager jobs, Dairy Herd Manager jobs, Dairy Herdsperson jobs. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Location: On site / Birmingham, UK job type: Fixed Term / Part-time Sector and subsector: Stadium & Matchday Operations Security Salary: Competitive Salary Events Opportunities - Join Our Events Team. We are currently recruiting for Event Staff to work a variety of events throughout the year; events include boxing matches, concerts, festivals, plus many more. Location: Birmingham, West Midlands (Anything outside of Birmingham transport is provided) Contract Type: Part-Time / Event-Based Pay Rate: Competitive (based on experience and qualifications) About the Role We are looking for professional, reliable, and customer-focused individuals to join our Security Events Team. This role involves providing a safe and secure environment for guests, staff, and performers at a variety of events including boxing matches, concerts, festivals, sporting events, and corporate functions. As part of our events security team, you will play a key role in ensuring the smooth operation of events while delivering excellent customer service and maintaining high safety standards. Key Responsibilities Monitor and control access points to event venues Conduct security checks and bag searches where required Ensure the safety and wellbeing of guests, staff, and performers Manage crowd control and assist with queue management Respond to incidents, disturbances, or emergencies in a calm and professional manner Work closely with event staff, emergency services, and venue management Enforce venue rules and safety procedures Requirements Valid SIA Door Supervisor or SIA Security Guard Licence (essential) Strong communication and interpersonal skills Ability to remain calm under pressure Professional appearance and attitude Ability to work evenings, weekends, and public holidays Previous event security experience is desirable but not essential What We Offer Flexible shifts across a range of exciting events Employee Assistance Programme through IPSA - access to 24/7 counselling helpline Opportunity to work at high-profile venues and festivals Training and development opportunities Supportive team environment How to Apply If you are enthusiastic, reliable, and passionate about delivering safe and successful events, we would love to hear from you. Please apply with your CV. We look forward to hearing from you!
Apr 21, 2026
Full time
Location: On site / Birmingham, UK job type: Fixed Term / Part-time Sector and subsector: Stadium & Matchday Operations Security Salary: Competitive Salary Events Opportunities - Join Our Events Team. We are currently recruiting for Event Staff to work a variety of events throughout the year; events include boxing matches, concerts, festivals, plus many more. Location: Birmingham, West Midlands (Anything outside of Birmingham transport is provided) Contract Type: Part-Time / Event-Based Pay Rate: Competitive (based on experience and qualifications) About the Role We are looking for professional, reliable, and customer-focused individuals to join our Security Events Team. This role involves providing a safe and secure environment for guests, staff, and performers at a variety of events including boxing matches, concerts, festivals, sporting events, and corporate functions. As part of our events security team, you will play a key role in ensuring the smooth operation of events while delivering excellent customer service and maintaining high safety standards. Key Responsibilities Monitor and control access points to event venues Conduct security checks and bag searches where required Ensure the safety and wellbeing of guests, staff, and performers Manage crowd control and assist with queue management Respond to incidents, disturbances, or emergencies in a calm and professional manner Work closely with event staff, emergency services, and venue management Enforce venue rules and safety procedures Requirements Valid SIA Door Supervisor or SIA Security Guard Licence (essential) Strong communication and interpersonal skills Ability to remain calm under pressure Professional appearance and attitude Ability to work evenings, weekends, and public holidays Previous event security experience is desirable but not essential What We Offer Flexible shifts across a range of exciting events Employee Assistance Programme through IPSA - access to 24/7 counselling helpline Opportunity to work at high-profile venues and festivals Training and development opportunities Supportive team environment How to Apply If you are enthusiastic, reliable, and passionate about delivering safe and successful events, we would love to hear from you. Please apply with your CV. We look forward to hearing from you!
# Events Security Officer (Part Time) Job IntroductionEvent Security Officer - Manchester Central Convention Complex You will be working for our client at their world class venue, the Manchester Central Convention Complex. We are seeking high calibre personnel who will set the standard of a 5-star service to our client, staff and stakeholders of the venue. Candidates will actively demonstrate the core values of Carlisle and Manchester Central's partnership to truly provide an experience, like no other. This can only be achieved through our team's dedication and commitment to provide world class customer service, each and every event.Manchester Central's flexible spaces provide the perfect platform for events of all shapes, sizes and formats; from team conferences and training seminars to business expos, sporting events and gala dinners.Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years. We are seeking well-presented, articulate, reliable SIA licensed Security Professionals to work with us to deliver an exceptional service and safe environment at this leading venue. Job OverviewAs part of our Events team you will play a key part in enhancing the customer experience for event days at our clients' prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service. You will have the opportunity to work at the wide variety of events held in this impressively transformed 10,000 square feet old railway station building throughout the year - events at Manchester Central Convention Complex take place seven days a week, meaning we are able to offer a variety of early, daytime and late shifts at varying lengths as well as other opportunities across the region, including other Events' venues such as Exhibition Centre Liverpool, Anfield Stadium, Elland Road, Accu Stadium, M&S Bank Arena, Turf Moor, Old Trafford and other Security clients' such as Tesco, MAPP, Northern, Metrolink, WYCA, Transpennine Express and more!Developing exceptional people is at the heart of everything we do. Our team members are empowered, supported, incentivised and offered clear career paths to help them reach their full potential. As a result, they benefit from a fulfilling career and achieve optimal job satisfaction. We are able to offer excellent progression opportunities with Team Leader and Supervisory roles here on site, as well as a range of other opportunities across our Events' portfolio. This is backed up by support from our in-house Learning and Development team who offer a variety of funded training courses and development opportunities on-site. RequirementsAs an Event Security Officer you will be helping in all manner of ways including, but not limited to: Provide general guidance to the public and monitoring crowds Conducting searching upon ingress, using both physical techniques and utilizing our client's access control screening technology. Supporting the venue adhere to its licensing conditions Monitoring live event spaces, patrolling and controlling access into certain areasThe Ideal Candidate is flexible and reliable possess a valid SIA license, Door Supervisor-level minimum has excellent communication skills and an aptitude for working with the public has a friendly, approachable and professional manner has previous experience in stewarding, security or customer care is willing to undertake our in-house training programmes is based in the Manchester area Benefits A competitive hourly rate, paid monthly. Discounted Health & Wellbeing Plans. Access to Stream - financial flexibility to instantly access your wages before pay day. Free on-site parking after qualifying period Carlisle Rewards - discounts, rewards, benefits and vouchers Employee Assistance Programme Refer-a-Friend scheme - with unlimited referrals Staff events and social functions Full induction, ongoing training, and genuine career development Exclusive discounts at local bars and restaurantsJoin a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC, and many more. Our Events' division partners with some of the country's most iconic sporting and entertainment venues such as Tottenham Hotspur, Cheltenham Racecourse, Manchester United and more.Carlisle currently employees over 6,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Our market leading approach to self-delivery without the use of sub-contractors opens up numerous work opportunities for staff members across the entire organisations, allowing them to explore different roles and sectors. The past year has seen an impressive 58% of newly created salaried roles fulfilled by internal candidates, facilitating unrivalled progression and career growth.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. (C) OpenStreetMap contributors Events Security Officer (Part Time) Salary £13.80 - £14.80 Frequency Hourly Job Reference EVENTH-EVEMCCC/SIA Contract Type Temporary/Casual Closing Date No expiry date Job Category Events Security Business Unit Events North Location Manchester, United Kingdom Posted on 14 April, 2026 Spread the word Jobs in the same category
Apr 21, 2026
Full time
# Events Security Officer (Part Time) Job IntroductionEvent Security Officer - Manchester Central Convention Complex You will be working for our client at their world class venue, the Manchester Central Convention Complex. We are seeking high calibre personnel who will set the standard of a 5-star service to our client, staff and stakeholders of the venue. Candidates will actively demonstrate the core values of Carlisle and Manchester Central's partnership to truly provide an experience, like no other. This can only be achieved through our team's dedication and commitment to provide world class customer service, each and every event.Manchester Central's flexible spaces provide the perfect platform for events of all shapes, sizes and formats; from team conferences and training seminars to business expos, sporting events and gala dinners.Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years. We are seeking well-presented, articulate, reliable SIA licensed Security Professionals to work with us to deliver an exceptional service and safe environment at this leading venue. Job OverviewAs part of our Events team you will play a key part in enhancing the customer experience for event days at our clients' prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service. You will have the opportunity to work at the wide variety of events held in this impressively transformed 10,000 square feet old railway station building throughout the year - events at Manchester Central Convention Complex take place seven days a week, meaning we are able to offer a variety of early, daytime and late shifts at varying lengths as well as other opportunities across the region, including other Events' venues such as Exhibition Centre Liverpool, Anfield Stadium, Elland Road, Accu Stadium, M&S Bank Arena, Turf Moor, Old Trafford and other Security clients' such as Tesco, MAPP, Northern, Metrolink, WYCA, Transpennine Express and more!Developing exceptional people is at the heart of everything we do. Our team members are empowered, supported, incentivised and offered clear career paths to help them reach their full potential. As a result, they benefit from a fulfilling career and achieve optimal job satisfaction. We are able to offer excellent progression opportunities with Team Leader and Supervisory roles here on site, as well as a range of other opportunities across our Events' portfolio. This is backed up by support from our in-house Learning and Development team who offer a variety of funded training courses and development opportunities on-site. RequirementsAs an Event Security Officer you will be helping in all manner of ways including, but not limited to: Provide general guidance to the public and monitoring crowds Conducting searching upon ingress, using both physical techniques and utilizing our client's access control screening technology. Supporting the venue adhere to its licensing conditions Monitoring live event spaces, patrolling and controlling access into certain areasThe Ideal Candidate is flexible and reliable possess a valid SIA license, Door Supervisor-level minimum has excellent communication skills and an aptitude for working with the public has a friendly, approachable and professional manner has previous experience in stewarding, security or customer care is willing to undertake our in-house training programmes is based in the Manchester area Benefits A competitive hourly rate, paid monthly. Discounted Health & Wellbeing Plans. Access to Stream - financial flexibility to instantly access your wages before pay day. Free on-site parking after qualifying period Carlisle Rewards - discounts, rewards, benefits and vouchers Employee Assistance Programme Refer-a-Friend scheme - with unlimited referrals Staff events and social functions Full induction, ongoing training, and genuine career development Exclusive discounts at local bars and restaurantsJoin a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC, and many more. Our Events' division partners with some of the country's most iconic sporting and entertainment venues such as Tottenham Hotspur, Cheltenham Racecourse, Manchester United and more.Carlisle currently employees over 6,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.Our market leading approach to self-delivery without the use of sub-contractors opens up numerous work opportunities for staff members across the entire organisations, allowing them to explore different roles and sectors. The past year has seen an impressive 58% of newly created salaried roles fulfilled by internal candidates, facilitating unrivalled progression and career growth.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. (C) OpenStreetMap contributors Events Security Officer (Part Time) Salary £13.80 - £14.80 Frequency Hourly Job Reference EVENTH-EVEMCCC/SIA Contract Type Temporary/Casual Closing Date No expiry date Job Category Events Security Business Unit Events North Location Manchester, United Kingdom Posted on 14 April, 2026 Spread the word Jobs in the same category
Job Title: Event Coordinator Job Type: Contract Duration: 12 Months Work Type: Hybrid, 2-3 days in office Industry: Energy Job Location: Crawley/London Rate: £25.00 - £36.00/hr (PAYE/PAYE Umbrella available) Profile Event Coordinator My client is a world leader in the provision of highly advanced technical solutions to Energy sectors. They are currently looking for an Event Coordinator to join their team. Candidates will have the opportunity to work in an environment where investment is continuous and substantial, technology is leading edge, teamwork is at the forefront of all they do, and personal development is encouraged at every stage. This is a fantastic opportunity to join a company that pride themselves on delivering high quality superior products to their sector. Job Role Event Coordinator The Events Coordinator shall oversee the planning and execution of in person corporate events and trade shows in the UK and overseas. They own every aspect of an event, from venue choice to success metrics and always keeping budgets and timelines under control. Duties Event Coordinator • Develop a complete understanding of the requirements for every event and trade show. • Research vendors and make selections based on their creativity, quality, and cost. • Attendee management and logistics for participants, including rooming lists, transportation bookings, customer support, F&B management. • Oversee administrative processes such as contracts, payments to suppliers, internal approvals and reporting. • Develop content for event materials and work with graphic designer to produce. • Handle day-to-day of events and programs, including order placements, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking, and issues resolution. • Liaise with internal and external stakeholders for planning, execution and participation. • Collaborate with team and cross functional partners to develop individual 360 strategies for each trade show and event. • Project Manage details that support timeline and keep deliverables on track. • Oversee marketing and creative elements including messaging and imagery. • Lead on-site event end-to-end. Experience/Qualification Event Coordinator • Experience in event planning or event coordination in a corporate environment. • Proven track record of creative, successful events. • Excellent organizational, communication, negotiating, and multitasking skills. Candidates who are currently a Event Planner, Event Manager, Event Organizer, Event Specialist, Event Producer, Conference Coordinator, Event Project Manager, Event Supervisor and Event Operations Manager maybe suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Apr 21, 2026
Contractor
Job Title: Event Coordinator Job Type: Contract Duration: 12 Months Work Type: Hybrid, 2-3 days in office Industry: Energy Job Location: Crawley/London Rate: £25.00 - £36.00/hr (PAYE/PAYE Umbrella available) Profile Event Coordinator My client is a world leader in the provision of highly advanced technical solutions to Energy sectors. They are currently looking for an Event Coordinator to join their team. Candidates will have the opportunity to work in an environment where investment is continuous and substantial, technology is leading edge, teamwork is at the forefront of all they do, and personal development is encouraged at every stage. This is a fantastic opportunity to join a company that pride themselves on delivering high quality superior products to their sector. Job Role Event Coordinator The Events Coordinator shall oversee the planning and execution of in person corporate events and trade shows in the UK and overseas. They own every aspect of an event, from venue choice to success metrics and always keeping budgets and timelines under control. Duties Event Coordinator • Develop a complete understanding of the requirements for every event and trade show. • Research vendors and make selections based on their creativity, quality, and cost. • Attendee management and logistics for participants, including rooming lists, transportation bookings, customer support, F&B management. • Oversee administrative processes such as contracts, payments to suppliers, internal approvals and reporting. • Develop content for event materials and work with graphic designer to produce. • Handle day-to-day of events and programs, including order placements, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking, and issues resolution. • Liaise with internal and external stakeholders for planning, execution and participation. • Collaborate with team and cross functional partners to develop individual 360 strategies for each trade show and event. • Project Manage details that support timeline and keep deliverables on track. • Oversee marketing and creative elements including messaging and imagery. • Lead on-site event end-to-end. Experience/Qualification Event Coordinator • Experience in event planning or event coordination in a corporate environment. • Proven track record of creative, successful events. • Excellent organizational, communication, negotiating, and multitasking skills. Candidates who are currently a Event Planner, Event Manager, Event Organizer, Event Specialist, Event Producer, Conference Coordinator, Event Project Manager, Event Supervisor and Event Operations Manager maybe suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Workforce & Volunteer Deputy Manager Department: Venue Management Employment Type: Fixed Term Contract Location: Glasgow Start Date: July 2026 Reporting to the Workforce & Volunteer Manager and working closely with the Venue Management team, the Workforce & Volunteer Deputy Manager supports the delivery of the workforce and volunteering strategy at a designated competition venue. The role plays a key part in implementing workforce plans, coordinating day-to-day workforce operations, and ensuring staff and volunteers are effectively deployed, supported, and engaged throughout the Games period. The Deputy Workforce Venue Manager will assist with workforce scheduling, training delivery, real-time deployment, attendance monitoring, and issue resolution, acting as a key point of contact for functional area leads, supervisors, and external partners at venue level. The role supports the creation of a positive, inclusive, and safe environment for all workforce and volunteers, ensuring a high-quality Games-time experience aligned with Organising Company and Games-wide objectives. Working arrangements The role will initially be based at the Organising Company's Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company's working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends. Key Responsibilities Support the implementation of the Organising Company's workforce and volunteer strategy at venue level, aligned with Games-wide objectives and operational requirements. Assist with workforce forecasting, role profiling, and deployment planning for the venue, ensuring appropriate coverage across all functional areas. Act as a key venue-based liaison between the Organising Company, venue management, functional area leads, and external partners to coordinate workforce requirements and resolve operational issues. Support the coordination and delivery of workforce and volunteer training at venue level, including role-specific, venue-specific, and Games-time operational training. Assist with workforce scheduling, shift allocation, and real-time deployment during Games-time operations, including managing last minute changes and contingency requirements. Oversee daily workforce and volunteer check-in/check-out processes, attendance tracking, and reporting, escalating issues as required. Provide day-to-day support to staff and volunteers at the venue, including welfare support, performance monitoring, and issue resolution. Promote a positive, inclusive, and motivated workforce culture, supporting engagement, wellbeing, and retention initiatives in line with Organising Company values. Support the offboarding process for workforce and volunteers, including recognition activities, feedback collection, and transition support where required. Ensure workforce operations comply with relevant policies, procedures, and safety requirements at all times. Skills, Knowledge and Expertise Experience 3-5 years experience supporting the planning, deployment, and management of large, diverse teams in major events, sporting events, or multi-venue environments. Experience supporting the coordination and delivery of training programmes for paid staff and/or volunteers. Demonstrated ability to work collaboratively with event organisers, venue operators, functional area leads, local authorities, and external partners. Competencies Highly organised with excellent project management skills that support the effective management of workforce scheduling and deployment planning across all competition venues. Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery. Commitment to delivering an exceptional, inclusive, and safe experience for all workforce and volunteers, including those with accessibility needs. Strong ability to inspire, motivate, and manage large, diverse teams, fostering a culture of collaboration and inclusivity. Excellent written and verbal communication skills for briefing teams, reporting to management, and engaging with diverse audiences. Behaviours Champions diversity and develops a welcoming environment for all staff and volunteers, reflecting the values of Glasgow 2026. Fosters a "One Team" approach, working seamlessly with overlay, venue, and functional area leads to deliver integrated solutions. Collaborates with a wide range of stakeholder groups including Organising Company teams, functional areas, and external agencies to ensure integrated delivery and achievement of Games objectives.
Apr 21, 2026
Full time
Workforce & Volunteer Deputy Manager Department: Venue Management Employment Type: Fixed Term Contract Location: Glasgow Start Date: July 2026 Reporting to the Workforce & Volunteer Manager and working closely with the Venue Management team, the Workforce & Volunteer Deputy Manager supports the delivery of the workforce and volunteering strategy at a designated competition venue. The role plays a key part in implementing workforce plans, coordinating day-to-day workforce operations, and ensuring staff and volunteers are effectively deployed, supported, and engaged throughout the Games period. The Deputy Workforce Venue Manager will assist with workforce scheduling, training delivery, real-time deployment, attendance monitoring, and issue resolution, acting as a key point of contact for functional area leads, supervisors, and external partners at venue level. The role supports the creation of a positive, inclusive, and safe environment for all workforce and volunteers, ensuring a high-quality Games-time experience aligned with Organising Company and Games-wide objectives. Working arrangements The role will initially be based at the Organising Company's Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company's working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends. Key Responsibilities Support the implementation of the Organising Company's workforce and volunteer strategy at venue level, aligned with Games-wide objectives and operational requirements. Assist with workforce forecasting, role profiling, and deployment planning for the venue, ensuring appropriate coverage across all functional areas. Act as a key venue-based liaison between the Organising Company, venue management, functional area leads, and external partners to coordinate workforce requirements and resolve operational issues. Support the coordination and delivery of workforce and volunteer training at venue level, including role-specific, venue-specific, and Games-time operational training. Assist with workforce scheduling, shift allocation, and real-time deployment during Games-time operations, including managing last minute changes and contingency requirements. Oversee daily workforce and volunteer check-in/check-out processes, attendance tracking, and reporting, escalating issues as required. Provide day-to-day support to staff and volunteers at the venue, including welfare support, performance monitoring, and issue resolution. Promote a positive, inclusive, and motivated workforce culture, supporting engagement, wellbeing, and retention initiatives in line with Organising Company values. Support the offboarding process for workforce and volunteers, including recognition activities, feedback collection, and transition support where required. Ensure workforce operations comply with relevant policies, procedures, and safety requirements at all times. Skills, Knowledge and Expertise Experience 3-5 years experience supporting the planning, deployment, and management of large, diverse teams in major events, sporting events, or multi-venue environments. Experience supporting the coordination and delivery of training programmes for paid staff and/or volunteers. Demonstrated ability to work collaboratively with event organisers, venue operators, functional area leads, local authorities, and external partners. Competencies Highly organised with excellent project management skills that support the effective management of workforce scheduling and deployment planning across all competition venues. Works effectively across functions, venues, and stakeholder groups, building trust and ensuring integrated delivery. Commitment to delivering an exceptional, inclusive, and safe experience for all workforce and volunteers, including those with accessibility needs. Strong ability to inspire, motivate, and manage large, diverse teams, fostering a culture of collaboration and inclusivity. Excellent written and verbal communication skills for briefing teams, reporting to management, and engaging with diverse audiences. Behaviours Champions diversity and develops a welcoming environment for all staff and volunteers, reflecting the values of Glasgow 2026. Fosters a "One Team" approach, working seamlessly with overlay, venue, and functional area leads to deliver integrated solutions. Collaborates with a wide range of stakeholder groups including Organising Company teams, functional areas, and external agencies to ensure integrated delivery and achievement of Games objectives.
THE ARTS THEATRE CAMBRIDGE
Cambridge, Cambridgeshire
Purpose of Role Lead day-to-day delivery of the venue's bar, events and hospitality operations, overseeing front-of-house and bar activity; managing staff, budgets and stock; building partner relationships; and using performance data to improve service, increase non-ticket income and encourage repeat visits. Maintain a strong commercial focus by maximising income through strategic stock and margin management, product and pricing development, and acting as the primary contact for hospitality for development, fundraising and corporate hires. Act as one of the venue's primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making. Key Responsibilities Strategy and Planning: Work with Head of Operations & Theatre Manager to develop and implement an events and hospitality strategy aligned with the organisation's programme and objectives. Alongside the Theatre Manager agree commercial targets, KPIs, and seasonal plans for events, private hires, and hospitality packages. Programme Development: Work with Development and Fundraising to manage a diverse range of ticketed and non-ticketed events, private hires, and community activities. Create new hospitality packages to broaden revenue streams. Commercial Management: Manage all bar stock ordering for the Theatre performances and events. Work with the Theatre Manager to produce forecasts and monthly stock-check reports. Identify and deliver revenue-growth opportunities across bar sales, catering, venue hire, and sponsorship. Operational Leadership: Oversee delivery across front-of-house, bars, and event production riders. Set standards, processes, and service models to ensure consistent, high-quality customer experiences. Duty Management & Venue Operations: Act as one of the Duty Managers for performances and events, holding responsibility for venue operations, safety, crowd management, and customer experience during duty shifts. People Management & Development: With the Theatre Manager, Co-line manage Casual Duty Managers, Casual Supervisors across all performances and events. Lead recruitment, training, performance reviews, succession planning, and the design of training pathways and rostering models. Partnerships & Sales: Build and manage relationships with external partners, corporate clients, caterers, and suppliers. Lead sales activity for private hires and corporate events and negotiate contracts and commercial terms in collaboration with the Head of Operations & Theatre Manager. Audience Insight & Data: Use customer feedback, sales data, and market research to shape offers, pricing, and marketing. Produce regular insight reports and recommend data-driven improvements. Marketing & Customer Experience: Work closely with Marketing to package and promote hospitality offers. Lead on guest-journey design, accessibility, and audience-welcome standards. Safeguarding & Compliance: Hold lead responsibility for safeguarding in events and hospitality contexts. Ensure compliance with licensing, health & safety, food hygiene, and all regulatory requirements. Continuous Improvement: Lead initiatives to improve operational efficiency, sustainability, and cost control across hospitality and events functions. Role Profile Qualifications: Essential: Relevant hospitality, events, or business qualification, or equivalent experience. Desirable: Professional qualifications in food safety, licensing, or safeguarding. Experience: Proven track record managing hospitality and events operations with commercial accountability (P&L, budgets, targets). Operational delivery of theatre and concert events, plus hospitality products, private hire sales, and corporate events. People management experience including recruitment, training, and performance management. Data driven commerciality: use customer insight and sales data to shape offers and pricing. Experience with volunteers or casual workforces (desirable). Skills & Knowledge: Strong commercial acumen and financial literacy. Excellent leadership and people-development skills. Advanced planning and project-management skills. Confident negotiator and relationship builder. Competent with CRM, ticketing, EPOS, and data-analysis tools. Knowledge of licensing, health & safety, and food-hygiene regulations. Strong written and verbal communication skills. Behaviours & Attributes: Customer-first mindset and strong attention to detail. Strategic thinker able to translate insight into operational change. Resilient, decisive, and comfortable in fast-paced live-event environments. Collaborative and influential across departments and with external partners. Committed to inclusion, accessibility, and safeguarding. Terms and conditions: Salary range: £29,000 to £31,500 per annum Hours of Work: An average of 35 hours per week excluding an unpaid lunchbreak. Holiday entitlement: 25 days plus statutory bank holidays. Pension: The Theatre offers an auto-enrolment pension scheme. Please send CV's and a short covering letter by an email via the button below. If you have any questions about the role please contact: Closing date for application is 5pm on Tuesday 28th April 2026. Interviews will be held week commencing Monday 4th May 2026.
Apr 21, 2026
Full time
Purpose of Role Lead day-to-day delivery of the venue's bar, events and hospitality operations, overseeing front-of-house and bar activity; managing staff, budgets and stock; building partner relationships; and using performance data to improve service, increase non-ticket income and encourage repeat visits. Maintain a strong commercial focus by maximising income through strategic stock and margin management, product and pricing development, and acting as the primary contact for hospitality for development, fundraising and corporate hires. Act as one of the venue's primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making. Key Responsibilities Strategy and Planning: Work with Head of Operations & Theatre Manager to develop and implement an events and hospitality strategy aligned with the organisation's programme and objectives. Alongside the Theatre Manager agree commercial targets, KPIs, and seasonal plans for events, private hires, and hospitality packages. Programme Development: Work with Development and Fundraising to manage a diverse range of ticketed and non-ticketed events, private hires, and community activities. Create new hospitality packages to broaden revenue streams. Commercial Management: Manage all bar stock ordering for the Theatre performances and events. Work with the Theatre Manager to produce forecasts and monthly stock-check reports. Identify and deliver revenue-growth opportunities across bar sales, catering, venue hire, and sponsorship. Operational Leadership: Oversee delivery across front-of-house, bars, and event production riders. Set standards, processes, and service models to ensure consistent, high-quality customer experiences. Duty Management & Venue Operations: Act as one of the Duty Managers for performances and events, holding responsibility for venue operations, safety, crowd management, and customer experience during duty shifts. People Management & Development: With the Theatre Manager, Co-line manage Casual Duty Managers, Casual Supervisors across all performances and events. Lead recruitment, training, performance reviews, succession planning, and the design of training pathways and rostering models. Partnerships & Sales: Build and manage relationships with external partners, corporate clients, caterers, and suppliers. Lead sales activity for private hires and corporate events and negotiate contracts and commercial terms in collaboration with the Head of Operations & Theatre Manager. Audience Insight & Data: Use customer feedback, sales data, and market research to shape offers, pricing, and marketing. Produce regular insight reports and recommend data-driven improvements. Marketing & Customer Experience: Work closely with Marketing to package and promote hospitality offers. Lead on guest-journey design, accessibility, and audience-welcome standards. Safeguarding & Compliance: Hold lead responsibility for safeguarding in events and hospitality contexts. Ensure compliance with licensing, health & safety, food hygiene, and all regulatory requirements. Continuous Improvement: Lead initiatives to improve operational efficiency, sustainability, and cost control across hospitality and events functions. Role Profile Qualifications: Essential: Relevant hospitality, events, or business qualification, or equivalent experience. Desirable: Professional qualifications in food safety, licensing, or safeguarding. Experience: Proven track record managing hospitality and events operations with commercial accountability (P&L, budgets, targets). Operational delivery of theatre and concert events, plus hospitality products, private hire sales, and corporate events. People management experience including recruitment, training, and performance management. Data driven commerciality: use customer insight and sales data to shape offers and pricing. Experience with volunteers or casual workforces (desirable). Skills & Knowledge: Strong commercial acumen and financial literacy. Excellent leadership and people-development skills. Advanced planning and project-management skills. Confident negotiator and relationship builder. Competent with CRM, ticketing, EPOS, and data-analysis tools. Knowledge of licensing, health & safety, and food-hygiene regulations. Strong written and verbal communication skills. Behaviours & Attributes: Customer-first mindset and strong attention to detail. Strategic thinker able to translate insight into operational change. Resilient, decisive, and comfortable in fast-paced live-event environments. Collaborative and influential across departments and with external partners. Committed to inclusion, accessibility, and safeguarding. Terms and conditions: Salary range: £29,000 to £31,500 per annum Hours of Work: An average of 35 hours per week excluding an unpaid lunchbreak. Holiday entitlement: 25 days plus statutory bank holidays. Pension: The Theatre offers an auto-enrolment pension scheme. Please send CV's and a short covering letter by an email via the button below. If you have any questions about the role please contact: Closing date for application is 5pm on Tuesday 28th April 2026. Interviews will be held week commencing Monday 4th May 2026.
We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Free meals Local free company provided transport Electric vehicle charging points Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Could you shine as CH&CO's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com/1404/(phone number removed)/(phone number removed)/BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 21, 2026
Full time
We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Free meals Local free company provided transport Electric vehicle charging points Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Could you shine as CH&CO's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com/1404/(phone number removed)/(phone number removed)/BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Summary: As part of our continued growth, we are now seeking two dedicated and professional Contact Centre Team Supervisors to join a newly formed team. This is an exciting time to join us as we continue to expand in this area, providing new opportunities to learn and develop your skills as the team continues to evolve. The role of a Contact Centre Team Supervisor is responsible for leading, coaching, and developing a high-performing team of Contact Centre Advisors to deliver exceptional customer service. These roles combine hands-on operational management with strong people leadership. The successful candidates will oversee daily operations, ensure high-quality service delivery, and motivate team members to achieve organisational goals. Fluency in English, along with strong leadership and communication skills, are essential for this role. Both of these roles will be based in our newly refurbished offices in Exeter, which are vibrant and friendly, with a large proportion of our workforce based here. Responsibilities: Lead, motivate, and develop team members Conduct 1:1s, coaching sessions, and reviews Drive engagement and positive team culture Monitor call queues and ensure service levels Manage rotas and absence cover Take calls during peak demand Handle escalations and complaints Support complex queries Monitor calls and provide feedback Maintain complaints log Ensure team training is up to date Ensure system access and resolve issues Work with councils and stakeholders Ensure office is maintained and secure Manage opening/closing responsibilities Skills: Proven experience in supervising or managing contact centre teams with strong leadership and coaching capabilities. Excellent communication skills Strong analysis skills to interpret performance data and implement effective improvements. Demonstrated superivisory skills with the ability to motivate and develop a diverse team. Exceptional organisational skills with attention to detail and the ability to prioritise tasks effectively. Excellent interpersonal skills with a focus on fostering a positive team environment. Ability to adapt quickly in a fast-paced setting while maintaining high standards of service quality. Job Type: Full-time Benefits: - Additional leave - Company events - Company pension - Free parking - Health & wellbeing programme - Life insurance - On-site parking - Referral programme - Sick pay Work authorisation: United Kingdom (required) Work Location: In person
Apr 21, 2026
Full time
Job Summary: As part of our continued growth, we are now seeking two dedicated and professional Contact Centre Team Supervisors to join a newly formed team. This is an exciting time to join us as we continue to expand in this area, providing new opportunities to learn and develop your skills as the team continues to evolve. The role of a Contact Centre Team Supervisor is responsible for leading, coaching, and developing a high-performing team of Contact Centre Advisors to deliver exceptional customer service. These roles combine hands-on operational management with strong people leadership. The successful candidates will oversee daily operations, ensure high-quality service delivery, and motivate team members to achieve organisational goals. Fluency in English, along with strong leadership and communication skills, are essential for this role. Both of these roles will be based in our newly refurbished offices in Exeter, which are vibrant and friendly, with a large proportion of our workforce based here. Responsibilities: Lead, motivate, and develop team members Conduct 1:1s, coaching sessions, and reviews Drive engagement and positive team culture Monitor call queues and ensure service levels Manage rotas and absence cover Take calls during peak demand Handle escalations and complaints Support complex queries Monitor calls and provide feedback Maintain complaints log Ensure team training is up to date Ensure system access and resolve issues Work with councils and stakeholders Ensure office is maintained and secure Manage opening/closing responsibilities Skills: Proven experience in supervising or managing contact centre teams with strong leadership and coaching capabilities. Excellent communication skills Strong analysis skills to interpret performance data and implement effective improvements. Demonstrated superivisory skills with the ability to motivate and develop a diverse team. Exceptional organisational skills with attention to detail and the ability to prioritise tasks effectively. Excellent interpersonal skills with a focus on fostering a positive team environment. Ability to adapt quickly in a fast-paced setting while maintaining high standards of service quality. Job Type: Full-time Benefits: - Additional leave - Company events - Company pension - Free parking - Health & wellbeing programme - Life insurance - On-site parking - Referral programme - Sick pay Work authorisation: United Kingdom (required) Work Location: In person
Job Title: Warehouse Supervisor Location: LE67 (commutable from Markfield, Coalville, Loughborough) Salary: Up to 15.50 per hour Shift: Monday - Thursday, 7:30am - 4:30pm & Friday 7:30am - 12:30pm Benefits: Permanent Position Free onsite parking Company pension Annual bonus Company events Training Progression The Company: A well-established manufacturing company based in Leicestershire. Through their well-known bespoke products and being the market leader for fabrication metal-based products, this company has built up a reputation for high quality. The Warehouse Supervisor Role: As a Warehouse Supervisor, you will take a hands-on role in the day-to-day running of the warehouse, combining operational duties with team supervision to ensure everything runs smoothly and efficiently. Key Responsibilities: Overseeing a small team including 2-3 Reach Truck Drivers and a fluctuating number of temporary staff supporting container unloading as required Supervising the unloading of containers and ensuring work is completed efficiently Managing and supporting picking operations, including processing picks and related admin tasks Coordinating goods in and goods out activities Allocating workloads and monitoring team performance Ensuring stock is handled, stored, and dispatched correctly Maintaining accurate records and system updates Ensuring health & safety procedures are followed at all times Supporting the team with hands-on warehouse duties where required About You: Previous experience in a warehouse supervisory or team leader role Experience working with picking systems and warehouse admin processes Valid Reach Truck licence (preferred or experience overseeing FLT drivers) Strong organisational and leadership skills Ability to manage a small team in a fast-paced environment Good understanding of warehouse operations and stock control Hands-on approach with a willingness to get involved in daily tasks Good communication skills How to Apply: To apply for the Warehouse Supervisor position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.
Apr 20, 2026
Full time
Job Title: Warehouse Supervisor Location: LE67 (commutable from Markfield, Coalville, Loughborough) Salary: Up to 15.50 per hour Shift: Monday - Thursday, 7:30am - 4:30pm & Friday 7:30am - 12:30pm Benefits: Permanent Position Free onsite parking Company pension Annual bonus Company events Training Progression The Company: A well-established manufacturing company based in Leicestershire. Through their well-known bespoke products and being the market leader for fabrication metal-based products, this company has built up a reputation for high quality. The Warehouse Supervisor Role: As a Warehouse Supervisor, you will take a hands-on role in the day-to-day running of the warehouse, combining operational duties with team supervision to ensure everything runs smoothly and efficiently. Key Responsibilities: Overseeing a small team including 2-3 Reach Truck Drivers and a fluctuating number of temporary staff supporting container unloading as required Supervising the unloading of containers and ensuring work is completed efficiently Managing and supporting picking operations, including processing picks and related admin tasks Coordinating goods in and goods out activities Allocating workloads and monitoring team performance Ensuring stock is handled, stored, and dispatched correctly Maintaining accurate records and system updates Ensuring health & safety procedures are followed at all times Supporting the team with hands-on warehouse duties where required About You: Previous experience in a warehouse supervisory or team leader role Experience working with picking systems and warehouse admin processes Valid Reach Truck licence (preferred or experience overseeing FLT drivers) Strong organisational and leadership skills Ability to manage a small team in a fast-paced environment Good understanding of warehouse operations and stock control Hands-on approach with a willingness to get involved in daily tasks Good communication skills How to Apply: To apply for the Warehouse Supervisor position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting The College is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. The College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
Apr 20, 2026
Full time
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting The College is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. The College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
Benefits: A day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development including apprenticeships Teammate meals provided 4 x your salary life assurance policy Employee Assistance Program and Company sick pay Your mission: We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with our check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! What exactly you will be doing: Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Be the champion of maintaining the Virgin "Tone of Voice," culture & level of standards. Teach the Junction team to also embody the TOV in all guest interactions. Training, training, training! And more training! Did we mention you might be training? Use excellent communication skills with guests and staff including verbal, written and body language. Learn and teach knowledge of all front office technical systems (HMS, Guestware, Rapid Response, GoConcierge, etc). Assist Rooms team by providing support in the various positions: GSA, Bellman, Doorman, YES! Agent and Reservations Agent. Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. When needed support Atmosphere and F&B departments during night operations Ensure Rooms team are completing job specific checklists daily and thoroughly for their respective positions. Background must-have: High school or equivalent education required Minimum of two years of Front Office experience. Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. Proficient computer knowledge. Current right to work in the UK We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer
Apr 20, 2026
Full time
Benefits: A day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development including apprenticeships Teammate meals provided 4 x your salary life assurance policy Employee Assistance Program and Company sick pay Your mission: We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with our check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! What exactly you will be doing: Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Be the champion of maintaining the Virgin "Tone of Voice," culture & level of standards. Teach the Junction team to also embody the TOV in all guest interactions. Training, training, training! And more training! Did we mention you might be training? Use excellent communication skills with guests and staff including verbal, written and body language. Learn and teach knowledge of all front office technical systems (HMS, Guestware, Rapid Response, GoConcierge, etc). Assist Rooms team by providing support in the various positions: GSA, Bellman, Doorman, YES! Agent and Reservations Agent. Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. When needed support Atmosphere and F&B departments during night operations Ensure Rooms team are completing job specific checklists daily and thoroughly for their respective positions. Background must-have: High school or equivalent education required Minimum of two years of Front Office experience. Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. Proficient computer knowledge. Current right to work in the UK We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer
Role Overview The Food & Beverage Manager is responsible for the overall management and performance of all F&B operations within the hotel. This includes delivering exceptional guest experiences, driving revenue and profitability, ensuring high standards of service, and leading and developing a high-performing team. The role requires a strong, hands on leader who leads by example and ensures all operations run smoothly in line with company standards. Key Responsibilities Operations & Service Excellence Oversee the day-to-day operations of all F&B outlets including restaurant, bar, events, and room service Ensure all Standard Operating Procedures (SOPs) are implemented and consistently followed Maintain exceptional service standards, presentation, and cleanliness across all areas Lead by example with a strong presence on the floor during service periods Guest Experience & Satisfaction Ensure every guest receives a high-quality and memorable dining experience Handle guest feedback and complaints professionally and efficiently Monitor guest satisfaction scores and implement improvements where needed Drive a culture of excellence and guest-focused service within the team Leadership & Team Development Recruit, train, and develop F&B team members, supervisors, and managers Create a positive and productive working environment Set clear expectations, conduct regular performance reviews, and provide coaching Ensure effective communication within the department and across the hotel Manage staff rotas in line with business needs and labour budgets Financial & Commercial Management Manage departmental budgets, forecasts, and financial performance Drive revenue growth through upselling, promotions, and innovative offerings Monitor costs including payroll, purchasing, and wastage Analyse financial reports and take corrective actions where necessary Work closely with Sales & Marketing to develop packages and increase business Health, Safety & Compliance Ensure full compliance with Health & Safety, Food Safety, and licensing regulations Maintain high hygiene standards in line with company and legal requirements Ensure all incidents are reported and managed according to procedures Lead and support audits and ensure all action points are completed Events & Revenue Growth Oversee delivery of conferences, banqueting, and special events Ensure seamless coordination between departments for all events Identify opportunities to grow F&B revenue and enhance guest offerings Skills & Experience Required Proven experience in an F&B Manager or similar leadership role Strong knowledge of restaurant, bar, and events operations Excellent leadership, communication, and organisational skills Strong financial and commercial awareness Ability to work under pressure in a fast-paced environment Passion for delivering exceptional guest service Personal Attributes Hands on leader who leads by example Highly motivated, proactive, and solution focused Strong attention to detail and high standards Excellent people management and team building skills Passionate about hospitality and guest experience
Apr 20, 2026
Full time
Role Overview The Food & Beverage Manager is responsible for the overall management and performance of all F&B operations within the hotel. This includes delivering exceptional guest experiences, driving revenue and profitability, ensuring high standards of service, and leading and developing a high-performing team. The role requires a strong, hands on leader who leads by example and ensures all operations run smoothly in line with company standards. Key Responsibilities Operations & Service Excellence Oversee the day-to-day operations of all F&B outlets including restaurant, bar, events, and room service Ensure all Standard Operating Procedures (SOPs) are implemented and consistently followed Maintain exceptional service standards, presentation, and cleanliness across all areas Lead by example with a strong presence on the floor during service periods Guest Experience & Satisfaction Ensure every guest receives a high-quality and memorable dining experience Handle guest feedback and complaints professionally and efficiently Monitor guest satisfaction scores and implement improvements where needed Drive a culture of excellence and guest-focused service within the team Leadership & Team Development Recruit, train, and develop F&B team members, supervisors, and managers Create a positive and productive working environment Set clear expectations, conduct regular performance reviews, and provide coaching Ensure effective communication within the department and across the hotel Manage staff rotas in line with business needs and labour budgets Financial & Commercial Management Manage departmental budgets, forecasts, and financial performance Drive revenue growth through upselling, promotions, and innovative offerings Monitor costs including payroll, purchasing, and wastage Analyse financial reports and take corrective actions where necessary Work closely with Sales & Marketing to develop packages and increase business Health, Safety & Compliance Ensure full compliance with Health & Safety, Food Safety, and licensing regulations Maintain high hygiene standards in line with company and legal requirements Ensure all incidents are reported and managed according to procedures Lead and support audits and ensure all action points are completed Events & Revenue Growth Oversee delivery of conferences, banqueting, and special events Ensure seamless coordination between departments for all events Identify opportunities to grow F&B revenue and enhance guest offerings Skills & Experience Required Proven experience in an F&B Manager or similar leadership role Strong knowledge of restaurant, bar, and events operations Excellent leadership, communication, and organisational skills Strong financial and commercial awareness Ability to work under pressure in a fast-paced environment Passion for delivering exceptional guest service Personal Attributes Hands on leader who leads by example Highly motivated, proactive, and solution focused Strong attention to detail and high standards Excellent people management and team building skills Passionate about hospitality and guest experience
Team: Community Operations Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) Work pattern: 35 hours per week Salary: Up to £31,918.98 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Community Operations Volunteer Team Manager Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities About the Community Operations team: the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy All for Cats. our centres and branches care for thousands of cats each year until they are able to find a loving new home. the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region What we re looking for in our Community Operations Volunteer Team Manager Team leader/supervisory experience of both employees and volunteers Good understanding of volunteer management Full valid UK manual driving licence What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 03 May 2026 Virtual interview date: w/c 18th May 2026 If successful, your recruitment journey will include: anonymised application form virtual or in-person Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Apr 20, 2026
Full time
Team: Community Operations Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) Work pattern: 35 hours per week Salary: Up to £31,918.98 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Community Operations Volunteer Team Manager Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities About the Community Operations team: the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy All for Cats. our centres and branches care for thousands of cats each year until they are able to find a loving new home. the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region What we re looking for in our Community Operations Volunteer Team Manager Team leader/supervisory experience of both employees and volunteers Good understanding of volunteer management Full valid UK manual driving licence What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 03 May 2026 Virtual interview date: w/c 18th May 2026 If successful, your recruitment journey will include: anonymised application form virtual or in-person Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Job Title: Order Fulfilment Team Leader Location: Blyth, Worksop Salary: Competitive Job Type: Permanent, Full Time About us At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need quite a big kitchen too. Which is precisely why we have built one. Located in Doncaster, Rudie's Kitchen and Ace's Pantry are where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way we see it, we wouldn't serve food to dogs that we wouldn't be happy to eat ourselves. About the role We have an exciting opportunity for a high-calibre Fulfilment Team Leader to join our Butternut Box site in Blyth. As Team Leader, you'll play a key role in helping the fulfilment operation run smoothly, making sure orders are delivered on time and in full to our customers whilst maintaining high standards across service delivery and, of course, our squad. Reporting to the Fulfilment Manager, you'll be part of a fast-paced, state-of-the-art 120,000 Square foot Fulfilment facility. You'll work closely with teams across Production, Warehouse, Technical and Engineering as well as third-party contractors and suppliers. It's an exciting time to join the business with big plans for growth and expansion across Europe, where your leadership will help shape performance, develop and engage your team, and contribute to the next chapter of our Butternut story. Key duties: Take ownership of the timely fulfilment of high-quality customer orders, ensuring service and quality standards are met. Lead and engage the fulfilment team to achieve key operational metrics, including quality, packing accuracy, and packing rates. Champion team performance and drive improvements in a supportive way to help deliver both growth and accuracy. Lead continuous improvement and problem-solving initiatives that contribute to efficiencies and savings across the department and wider business. Plan daily activities effectively so our squad is well briefed and able to meet customer demand efficiently. Work closely with Engineering, Technical, Production, and Warehousing to ensure a safe and collaborative working environment. About you Experience in a Team Manager or Leader role in a high-speed, high-volume operational environment, and responds effectively to changing priorities of an FMCG company. Excellent communication and organisational skills, with the ability to communicate clearly and effectively with squad members and key stakeholders. Leads by example and is committed to developing others, offering approachable day-to-day support and has a passion for building engagement and celebrating key milestones. Experience in leading process and system improvements to support operational performance and cost. Motivated by being part of a business focused on health and happiness for dogs and their humans. Why join us? Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday) Plus an extra day for each year of service (up to 5 days) 39 hours of pre-booked paws days to support good wellbeing and self-care (equivalent to 5 days) Enrolment into our EAP "Telus" offering free financial planning, counselling, mental health support and more Unlock a £500 annual budget for personal learning and development Enhanced parental leave Get discounted Private Medical Insurance with Axa Healthcare Discounted Gym membership with "MyGymDiscounts" helping you stay fit and healthy Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza! Treat your furry friend with a squad member discount on Butternut Box Say goodbye to parking woes with free parking and electric car charging Team socials & events Prepare for adorable office dog overload-meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more! Holidays and Paws days are pro-rata for those working part time or job share Please note: There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible. We aim to respond to all applicants personally. Our recruitment team is small so do bear with us. Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. We are not looking for external agency support with this role. Please click on the APPLY button to submit your application for this role. Candidates with experience or relevant job titles of; Warehouse Team Leader, Operations Team Leader, Distribution Team Lead, Logistics Team Leader, Shift Supervisor, Packing Team Leader, Despatch Team Leader, Area Manager, Supply Chain Manager may also be considered
Apr 20, 2026
Full time
Job Title: Order Fulfilment Team Leader Location: Blyth, Worksop Salary: Competitive Job Type: Permanent, Full Time About us At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need quite a big kitchen too. Which is precisely why we have built one. Located in Doncaster, Rudie's Kitchen and Ace's Pantry are where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way we see it, we wouldn't serve food to dogs that we wouldn't be happy to eat ourselves. About the role We have an exciting opportunity for a high-calibre Fulfilment Team Leader to join our Butternut Box site in Blyth. As Team Leader, you'll play a key role in helping the fulfilment operation run smoothly, making sure orders are delivered on time and in full to our customers whilst maintaining high standards across service delivery and, of course, our squad. Reporting to the Fulfilment Manager, you'll be part of a fast-paced, state-of-the-art 120,000 Square foot Fulfilment facility. You'll work closely with teams across Production, Warehouse, Technical and Engineering as well as third-party contractors and suppliers. It's an exciting time to join the business with big plans for growth and expansion across Europe, where your leadership will help shape performance, develop and engage your team, and contribute to the next chapter of our Butternut story. Key duties: Take ownership of the timely fulfilment of high-quality customer orders, ensuring service and quality standards are met. Lead and engage the fulfilment team to achieve key operational metrics, including quality, packing accuracy, and packing rates. Champion team performance and drive improvements in a supportive way to help deliver both growth and accuracy. Lead continuous improvement and problem-solving initiatives that contribute to efficiencies and savings across the department and wider business. Plan daily activities effectively so our squad is well briefed and able to meet customer demand efficiently. Work closely with Engineering, Technical, Production, and Warehousing to ensure a safe and collaborative working environment. About you Experience in a Team Manager or Leader role in a high-speed, high-volume operational environment, and responds effectively to changing priorities of an FMCG company. Excellent communication and organisational skills, with the ability to communicate clearly and effectively with squad members and key stakeholders. Leads by example and is committed to developing others, offering approachable day-to-day support and has a passion for building engagement and celebrating key milestones. Experience in leading process and system improvements to support operational performance and cost. Motivated by being part of a business focused on health and happiness for dogs and their humans. Why join us? Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday) Plus an extra day for each year of service (up to 5 days) 39 hours of pre-booked paws days to support good wellbeing and self-care (equivalent to 5 days) Enrolment into our EAP "Telus" offering free financial planning, counselling, mental health support and more Unlock a £500 annual budget for personal learning and development Enhanced parental leave Get discounted Private Medical Insurance with Axa Healthcare Discounted Gym membership with "MyGymDiscounts" helping you stay fit and healthy Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza! Treat your furry friend with a squad member discount on Butternut Box Say goodbye to parking woes with free parking and electric car charging Team socials & events Prepare for adorable office dog overload-meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more! Holidays and Paws days are pro-rata for those working part time or job share Please note: There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible. We aim to respond to all applicants personally. Our recruitment team is small so do bear with us. Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. We are not looking for external agency support with this role. Please click on the APPLY button to submit your application for this role. Candidates with experience or relevant job titles of; Warehouse Team Leader, Operations Team Leader, Distribution Team Lead, Logistics Team Leader, Shift Supervisor, Packing Team Leader, Despatch Team Leader, Area Manager, Supply Chain Manager may also be considered
River Island Clothing Co., Ltd.
Enniskillen, County Fermanagh
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Enniskillen Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 20, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Enniskillen Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Zero2Five is recruiting for an experienced and motivated Deputy Manager to support the leadership of a high-quality small private day nursery setting in Earlsfield, London. This modern, welcoming setting is committed to providing high-quality childcare in a nurturing and engaging environment. This is an excellent opportunity for a confident early years professional The Role You will work closely with the Manager to oversee the day-to-day running of the nursery, ensuring high standards of care, education, and safeguarding. You will lead by example, support staff development, and help create a positive, nurturing environment for children and colleagues. Key Responsibilities Support the daily operations of the nursery Lead, motivate, and develop the staff team Ensure full compliance with EYFS and safeguarding requirements Build strong relationships with parents and carers Oversee planning, observations, and children s development Maintain a safe, engaging, and inclusive environment Take responsibility for the nursery in the Manager s absence Requirements Strong knowledge of the EYFS framework and safeguarding Previous experience in a senior or supervisory nursery role Leadership skills with the ability to support and delegate effectively A positive, professional, and proactive approach A genuine passion for early years education and childcare Salary and Benefits £32,000 £40,000 per year Company events Pension scheme Free or discounted meals Health and wellbeing programme This role offers the chance to join a supportive and forward-thinking environment where you can make a real impact and continue to develop professionally. Apply now or email your most up-to-date CV to (url removed)
Apr 19, 2026
Full time
Zero2Five is recruiting for an experienced and motivated Deputy Manager to support the leadership of a high-quality small private day nursery setting in Earlsfield, London. This modern, welcoming setting is committed to providing high-quality childcare in a nurturing and engaging environment. This is an excellent opportunity for a confident early years professional The Role You will work closely with the Manager to oversee the day-to-day running of the nursery, ensuring high standards of care, education, and safeguarding. You will lead by example, support staff development, and help create a positive, nurturing environment for children and colleagues. Key Responsibilities Support the daily operations of the nursery Lead, motivate, and develop the staff team Ensure full compliance with EYFS and safeguarding requirements Build strong relationships with parents and carers Oversee planning, observations, and children s development Maintain a safe, engaging, and inclusive environment Take responsibility for the nursery in the Manager s absence Requirements Strong knowledge of the EYFS framework and safeguarding Previous experience in a senior or supervisory nursery role Leadership skills with the ability to support and delegate effectively A positive, professional, and proactive approach A genuine passion for early years education and childcare Salary and Benefits £32,000 £40,000 per year Company events Pension scheme Free or discounted meals Health and wellbeing programme This role offers the chance to join a supportive and forward-thinking environment where you can make a real impact and continue to develop professionally. Apply now or email your most up-to-date CV to (url removed)
Confederation of Service Charities
City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 18, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Senior Food and Beverage Supervisor - Bristol Venues - BMAG, City Hall, M Shed and Create We are looking for an experienced Senior Food and Beverage Supervisor to support the day to day delivery of high quality retail catering across our Bristol venues. This role is key to ensuring excellent customer experience, strong team leadership and consistent operational standards across cafés, bar and events when required. You will support and line manage retail supervisors, act as a visible leader on site and help drive both standards and revenue. Key Responsibilities Supervise retail operations, leading teams to deliver excellent service Act as line manager to retail supervisors, supporting performance, development and engagement When required, support the planning and delivery of events including conferences, weddings and corporate functions Ensure our Brew Social brand, health and safety, financial and contractual standards are met at all times Drive sales and minimise waste through strong product knowledge and operational control Support rota planning, payroll checks and staffing cover across venues Oversee cash handling, stock control, profit protection and compliance paperwork Act as a Brew Social champion and support seasonal menus and promotions Be a visible operational lead, resolving issues and supporting teams Promote a positive culture and professional image of Restaurant Associates What we are looking for Proven experience supervising food and beverage operations, ideally across retail and events Strong leadership skills with the ability to motivate and support multiple teams Excellent customer service and communication skills Good understanding of health and safety, cash handling and compliance Organised, proactive and confident when working across multiple venues Computer literacy including email, Word and Excel Flexible and able to work evenings, weekends and varied shifts as required We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 18, 2026
Full time
Senior Food and Beverage Supervisor - Bristol Venues - BMAG, City Hall, M Shed and Create We are looking for an experienced Senior Food and Beverage Supervisor to support the day to day delivery of high quality retail catering across our Bristol venues. This role is key to ensuring excellent customer experience, strong team leadership and consistent operational standards across cafés, bar and events when required. You will support and line manage retail supervisors, act as a visible leader on site and help drive both standards and revenue. Key Responsibilities Supervise retail operations, leading teams to deliver excellent service Act as line manager to retail supervisors, supporting performance, development and engagement When required, support the planning and delivery of events including conferences, weddings and corporate functions Ensure our Brew Social brand, health and safety, financial and contractual standards are met at all times Drive sales and minimise waste through strong product knowledge and operational control Support rota planning, payroll checks and staffing cover across venues Oversee cash handling, stock control, profit protection and compliance paperwork Act as a Brew Social champion and support seasonal menus and promotions Be a visible operational lead, resolving issues and supporting teams Promote a positive culture and professional image of Restaurant Associates What we are looking for Proven experience supervising food and beverage operations, ideally across retail and events Strong leadership skills with the ability to motivate and support multiple teams Excellent customer service and communication skills Good understanding of health and safety, cash handling and compliance Organised, proactive and confident when working across multiple venues Computer literacy including email, Word and Excel Flexible and able to work evenings, weekends and varied shifts as required We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
