Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.
Apr 17, 2026
Full time
Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.
Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey's voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey's voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey's Communities and we provide services directly to Surrey's communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey's voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation's lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation's voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey's voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer's role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays For a full application pack, please visit our recruitment page . If you would like an informal conversation about the role and whether it is right for you , please contact our Office Manager, Liza Campbell on or email to arrange an informal conversation with the outgoing Chief Executive Officer. To apply for this position, please send an up-to-date CV and a covering statement highlighting how your skills and experience matches our needs to Liza, as above. Deadline for applications is Sunday 26 April, 11:59pm. First round interviews will take place at our Guildford offices during the week of 11 May 2026 with selected candidates being invited to a second interview on Tuesday 19 May. We can only accept applications from candidates with the right to work in the UK.
Apr 17, 2026
Full time
Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey's voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey's voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey's Communities and we provide services directly to Surrey's communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey's voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation's lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation's voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey's voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer's role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays For a full application pack, please visit our recruitment page . If you would like an informal conversation about the role and whether it is right for you , please contact our Office Manager, Liza Campbell on or email to arrange an informal conversation with the outgoing Chief Executive Officer. To apply for this position, please send an up-to-date CV and a covering statement highlighting how your skills and experience matches our needs to Liza, as above. Deadline for applications is Sunday 26 April, 11:59pm. First round interviews will take place at our Guildford offices during the week of 11 May 2026 with selected candidates being invited to a second interview on Tuesday 19 May. We can only accept applications from candidates with the right to work in the UK.
We are recruiting for an Interim Head of Democratic Services to lead and stabilise a key function within a local authority setting. This role requires someone who can step in immediately, take ownership of live projects and provide leadership during a critical period, including supporting upcoming Budget and Full Council meetings. Salary - £625 Per Day Key Responsibilities Lead and manage Democratic Services, ensuring high-quality committee, member and scrutiny functions aligned to council priorities. Provide expert constitutional and governance advice to councillors, senior leaders and officers, ensuring compliance with legislative and regulatory requirements. Oversee democratic decision-making processes, ensuring effective planning, transparency and accountability. Act as the statutory Scrutiny Officer, developing and embedding an effective scrutiny function and ensuring robust challenge and oversight. Lead Member Services, including support to Cabinet, political groups, civic functions and member development programmes. Manage and lead a team of up to 15 staff, overseeing service delivery, performance, and continuous improvement. Manage a service budget of approximately £1m, ensuring effective use of resources. Drive service improvement, including organisational change, digital development and process efficiencies. Skills and Experience Experience leading Democratic Services or a similar governance function within a local authority. Strong knowledge of local government governance, constitutional requirements and democratic processes. Experience preparing for and supporting Budget Council and Full Council meetings . Proven ability to deliver or support service restructure and organisational change . Experience managing and leading teams of up to 15 staff. Strong stakeholder engagement skills, with the ability to work closely with Members, senior leaders and officers. Experience managing budgets and overseeing service performance. Ability to manage multiple priorities and deliver to tight deadlines in a fast-paced environment. Confident in driving service improvement and implementing effective processes and controls. (Essential) Able to hit the ground running across existing workstreams Experience managing or delivering a service restructure Confident leading and engaging a team of staff Experience preparing for and supporting Budget Council and Full Council meetings Office Requirement: Minimum 3 days per week in the office INDRRH
Apr 17, 2026
Full time
We are recruiting for an Interim Head of Democratic Services to lead and stabilise a key function within a local authority setting. This role requires someone who can step in immediately, take ownership of live projects and provide leadership during a critical period, including supporting upcoming Budget and Full Council meetings. Salary - £625 Per Day Key Responsibilities Lead and manage Democratic Services, ensuring high-quality committee, member and scrutiny functions aligned to council priorities. Provide expert constitutional and governance advice to councillors, senior leaders and officers, ensuring compliance with legislative and regulatory requirements. Oversee democratic decision-making processes, ensuring effective planning, transparency and accountability. Act as the statutory Scrutiny Officer, developing and embedding an effective scrutiny function and ensuring robust challenge and oversight. Lead Member Services, including support to Cabinet, political groups, civic functions and member development programmes. Manage and lead a team of up to 15 staff, overseeing service delivery, performance, and continuous improvement. Manage a service budget of approximately £1m, ensuring effective use of resources. Drive service improvement, including organisational change, digital development and process efficiencies. Skills and Experience Experience leading Democratic Services or a similar governance function within a local authority. Strong knowledge of local government governance, constitutional requirements and democratic processes. Experience preparing for and supporting Budget Council and Full Council meetings . Proven ability to deliver or support service restructure and organisational change . Experience managing and leading teams of up to 15 staff. Strong stakeholder engagement skills, with the ability to work closely with Members, senior leaders and officers. Experience managing budgets and overseeing service performance. Ability to manage multiple priorities and deliver to tight deadlines in a fast-paced environment. Confident in driving service improvement and implementing effective processes and controls. (Essential) Able to hit the ground running across existing workstreams Experience managing or delivering a service restructure Confident leading and engaging a team of staff Experience preparing for and supporting Budget Council and Full Council meetings Office Requirement: Minimum 3 days per week in the office INDRRH
About the Role At Connect2Hackney, we are recruiting for a skilled Lawyer to join our Legal & Governance Services team. We are looking for a professional who can demonstrate they are part of an ambitious, agile legal team with a sound grasp of the bigger picture, understanding the Council's key priorities. In this pivotal role, you will contribute to the development and delivery of corporate strategies and operational plans. You will be responsible for managing a caseload of both routine and non-routine legal matters with minimum supervision , while providing clear, consistent, and accurate legal advice to clients across the Council's services. Key Responsibilities Case Management: Manage a demanding caseload of legal matters and complex reports , ensuring compliance with the Service's practice management standards. Advocacy: Undertake advocacy on behalf of the Council in courts and tribunals. Advisory: Deliver seminars or briefings to clients, colleagues, and Members and advise on legal issues, governance, and procedure. Performance: Use the case management system effectively to record at least 1,200 chargeable hours per annum. Collaboration: Work collaboratively with clients to ensure a customer-focused approach and supervise junior staff when required. About You We are looking for a qualified solicitor or barrister (Supreme Court of England and Wales) or a Fellow of the Institute of Legal Executives. You must be IT literate and have a strong understanding of the workings of local government and the issues affecting a multi-cultural inner-city area. You should have experience in one or more of the following areas relevant to the team: Adult Social Services or Children's Services Employment, Housing, or Litigation Planning, Property, or Regeneration Licensing, Procurement, or Prosecutions Skills & Attributes Communication: Highly developed oral and written communication skills , with the ability to research and present complex legal arguments. Flexibility: Willingness to attend evening meetings as required and adopt new ways of working to manage a varied workload. Proactivity: Able to take initiative, work independently , and take responsibility for your own self-development. Join Us If you are ready to support the Council in achieving its strategic aims and can relate professionally to a wide range of stakeholders, from senior officers to members of the public, we want to hear from you. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Apr 17, 2026
Seasonal
About the Role At Connect2Hackney, we are recruiting for a skilled Lawyer to join our Legal & Governance Services team. We are looking for a professional who can demonstrate they are part of an ambitious, agile legal team with a sound grasp of the bigger picture, understanding the Council's key priorities. In this pivotal role, you will contribute to the development and delivery of corporate strategies and operational plans. You will be responsible for managing a caseload of both routine and non-routine legal matters with minimum supervision , while providing clear, consistent, and accurate legal advice to clients across the Council's services. Key Responsibilities Case Management: Manage a demanding caseload of legal matters and complex reports , ensuring compliance with the Service's practice management standards. Advocacy: Undertake advocacy on behalf of the Council in courts and tribunals. Advisory: Deliver seminars or briefings to clients, colleagues, and Members and advise on legal issues, governance, and procedure. Performance: Use the case management system effectively to record at least 1,200 chargeable hours per annum. Collaboration: Work collaboratively with clients to ensure a customer-focused approach and supervise junior staff when required. About You We are looking for a qualified solicitor or barrister (Supreme Court of England and Wales) or a Fellow of the Institute of Legal Executives. You must be IT literate and have a strong understanding of the workings of local government and the issues affecting a multi-cultural inner-city area. You should have experience in one or more of the following areas relevant to the team: Adult Social Services or Children's Services Employment, Housing, or Litigation Planning, Property, or Regeneration Licensing, Procurement, or Prosecutions Skills & Attributes Communication: Highly developed oral and written communication skills , with the ability to research and present complex legal arguments. Flexibility: Willingness to attend evening meetings as required and adopt new ways of working to manage a varied workload. Proactivity: Able to take initiative, work independently , and take responsibility for your own self-development. Join Us If you are ready to support the Council in achieving its strategic aims and can relate professionally to a wide range of stakeholders, from senior officers to members of the public, we want to hear from you. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Our public sector client based in the South West is seeking an outstanding individual to join their senior leadership team. This is an opportunity to play a pivotal role in safeguarding the Council's financial resilience, statutory compliance and long-term sustainability. As Assistant Director of Finance, you will play a central role in the Council's corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. You will help shape the medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. Reporting to the Director of Finance (Section 151 Officer), and supporting the Deputy Director of Finance (Deputy Section 151), you will provide strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making. Key responsibilities: Working alongside the Deputy Director of Finance Leading and coordinating monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Leading service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Key requirements: Fully qualified accountant Extensive experience at a senior level within local government or the wider public sector Drive and motivation to support financial transformation and innovation Ability to regularly attend the office in Devon To find out more about this exciting opportunity, please reach out to Kathryn Evans in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 17, 2026
Contractor
Our public sector client based in the South West is seeking an outstanding individual to join their senior leadership team. This is an opportunity to play a pivotal role in safeguarding the Council's financial resilience, statutory compliance and long-term sustainability. As Assistant Director of Finance, you will play a central role in the Council's corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. You will help shape the medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. Reporting to the Director of Finance (Section 151 Officer), and supporting the Deputy Director of Finance (Deputy Section 151), you will provide strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making. Key responsibilities: Working alongside the Deputy Director of Finance Leading and coordinating monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Leading service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Key requirements: Fully qualified accountant Extensive experience at a senior level within local government or the wider public sector Drive and motivation to support financial transformation and innovation Ability to regularly attend the office in Devon To find out more about this exciting opportunity, please reach out to Kathryn Evans in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Chief Executive Officer We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women's charity into its next chapter, strengthening impact, income and community influence. Salary: £55,000-£60,000 FTE (pro rata, DOE) Location: Holloway, London (hybrid working) Hours: 0.8 (some flexibility) Contract: Permanent Closing date: 29th April 2026 Interview dates: Teams Interview - 1st May 2026 / 2nd Interview 5th May on site About the role This is a unique opportunity to lead a well established, community rooted women's organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees. You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports. Key responsibilities include: Developing and delivering a clear organisational strategy aligned to the charity's mission and values Leading, motivating and supporting a small, dedicated team Ensuring strong governance, safeguarding, compliance and operational systems Support high quality, person centred service delivery and impact through strategic oversight and delegation. Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities Managing budgets, financial planning and organisational resources Acting as an ambassador and advocate, building partnerships across local VCS and local authorities Raising the organisation's profile, influence and reach locally and beyond About you You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity. You will bring: Proven experience of strategic leadership, organisational development and growth A strong track record of fundraising and financial management Experience of working effectively with a Board of Trustees Excellent communication, influencing and partnership building skills A genuine commitment to equality, inclusion and supporting marginalised communities The ability to thrive in a small organisation, balancing strategy with delivery Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential. About the organisation The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London. Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence. Please note: This is a women only role under Schedule 9 of the Equality Act 2010. DBS and right to work checks will apply. Other roles you may have experience of could include: Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 17, 2026
Full time
Chief Executive Officer We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women's charity into its next chapter, strengthening impact, income and community influence. Salary: £55,000-£60,000 FTE (pro rata, DOE) Location: Holloway, London (hybrid working) Hours: 0.8 (some flexibility) Contract: Permanent Closing date: 29th April 2026 Interview dates: Teams Interview - 1st May 2026 / 2nd Interview 5th May on site About the role This is a unique opportunity to lead a well established, community rooted women's organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees. You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports. Key responsibilities include: Developing and delivering a clear organisational strategy aligned to the charity's mission and values Leading, motivating and supporting a small, dedicated team Ensuring strong governance, safeguarding, compliance and operational systems Support high quality, person centred service delivery and impact through strategic oversight and delegation. Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities Managing budgets, financial planning and organisational resources Acting as an ambassador and advocate, building partnerships across local VCS and local authorities Raising the organisation's profile, influence and reach locally and beyond About you You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity. You will bring: Proven experience of strategic leadership, organisational development and growth A strong track record of fundraising and financial management Experience of working effectively with a Board of Trustees Excellent communication, influencing and partnership building skills A genuine commitment to equality, inclusion and supporting marginalised communities The ability to thrive in a small organisation, balancing strategy with delivery Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential. About the organisation The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London. Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence. Please note: This is a women only role under Schedule 9 of the Equality Act 2010. DBS and right to work checks will apply. Other roles you may have experience of could include: Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Apr 17, 2026
Full time
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
Apr 17, 2026
Full time
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
London, England, United Kingdom Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We're passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below. YOUR MISSION We are looking for an experienced and visionary Chief Product Officer (CPO) to lead and evolve our product strategy through leveraging AI, driving innovation, streamlining and simplifying internal collaboration, and leading our exceptional user experiences. You will be a key member of our senior leadership team, reporting directly to the CEO and collaborating with our board. As the Chief Product Officer (CPO), you will lead the product strategy and implementation, from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. Join our innovative and ambitious team of talented, international enmaccians to not only shape but transform the energy industry! LOCATION London, with a hybrid setup of approximately 2-3 days per week in the office. Regular travel to Munich is required. RESPONSIBILITIES/ WHAT YOU'LL DO Develop and articulate a clear product vision aligned with the company's overall mission and long-term business objectives. This includes building the largest network of traders, driving the democratisation of trading, and integrating our platform for pre-/post-trade services. Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. Identify and evaluate growth opportunities (e.g. professional trading, new regions, and green/environmental commodities) and new market segments to expand the product offerings. Product Development and Execution Lead and strategise the entire product lifecycle from discovery to launch and beyond, ensuring timely delivery and high-quality output. Drive cross-functional collaboration with the CRO, CTO and engineering teams to be at the forefront of innovation and emerging technologies to create user-friendly solutions that exceed customer expectations. Foster agile methodologies to achieve efficient and iterative product releases. Ensuring regulatory compliance of the product and adherence to data protection regulations. Customer-Centric Approach: In partnership with the entire Product team, conduct customer interviews and workshops to deeply understand their needs, workflows, and pain points. Leverage iterative customer feedback and data-driven insights to prioritise product features and enhancements that drive customer satisfaction and retention. Drive cross-functional collaboration with customer-facing functions. Data-Driven Decision Making: Utilise data analytics, metrics and AI to measure and optimise product performance and ensure data-driven decisions for continuous improvement. Monitor product usage patterns and user behaviour to identify areas for growth. Leadership and Team Development: Build, lead and inspire our talented product teams of creative Product Managers, Project Managers, UI/UX Designers and Marketing Designers, fostering a culture of innovation, collaboration, and excellence. Provide mentorship and professional development opportunities to team members, encouraging their personal growth within the organisation. Play a key role in building and shaping our organisational structure and contribute actively to enmacc's development and growth. YOUR PROFILE/WHAT YOU'LL NEED Experience as a Chief Product Officer within digital marketplaces or relevant industries, ideally in SaaS or B2B organisations. Previous experience in a fast-growing startup environment, ideally post-Series B funding. Proven track record in creating and implementing a comprehensive product roadmap, driving product innovation and growth through strategic planning and execution. Ambition to shape the product culture within enmacc and in the wider energy trading industry, ensuring we are at the forefront of innovation and cutting-edge technologies. Exceptional leadership and communication skills, with a strong emphasis on internal collaboration and the ability to streamline projects. Strong understanding of data analytics, market research, AI integration, and customer-led design principles to ensure data-driven decision-making. Ability to think strategically, connect the dots, and ask the right questions to gather deeper insights. Ideally, a deep knowledge of the energy commodities industry or similar complex markets. OUR OFFER / WHAT YOU'LL GET: Being part of our supportive, persistent, curious, and fun culture! Joining a grown-up start-up in the SaaS/energy field An entrepreneurial company culture with flat hierarchies Modern office spaces in the heart of Munich State-of-the-art hardware and software A diverse, international team that celebrates differences Free drinks, fruit, and coffee, as well as special fitness offers Hybrid work set-up, allowing you to combine working in the office with working from home German classes & public transportation subsidy (if Germany-based) Learning & Development: a Personal Development Plan along with an allocated budget and 5 extra days off to further your personal & professional development Relocation assistance for international candidates Dog-friendly office Our offer Competitive compensation package, including 28 days of annual leave. Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. Inclusive, international team that celebrates diversity and offers language classes to help you settle in. AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups. Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices. enmacc is Europe's largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world's energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market.
Apr 17, 2026
Full time
London, England, United Kingdom Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We're passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below. YOUR MISSION We are looking for an experienced and visionary Chief Product Officer (CPO) to lead and evolve our product strategy through leveraging AI, driving innovation, streamlining and simplifying internal collaboration, and leading our exceptional user experiences. You will be a key member of our senior leadership team, reporting directly to the CEO and collaborating with our board. As the Chief Product Officer (CPO), you will lead the product strategy and implementation, from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. Join our innovative and ambitious team of talented, international enmaccians to not only shape but transform the energy industry! LOCATION London, with a hybrid setup of approximately 2-3 days per week in the office. Regular travel to Munich is required. RESPONSIBILITIES/ WHAT YOU'LL DO Develop and articulate a clear product vision aligned with the company's overall mission and long-term business objectives. This includes building the largest network of traders, driving the democratisation of trading, and integrating our platform for pre-/post-trade services. Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. Identify and evaluate growth opportunities (e.g. professional trading, new regions, and green/environmental commodities) and new market segments to expand the product offerings. Product Development and Execution Lead and strategise the entire product lifecycle from discovery to launch and beyond, ensuring timely delivery and high-quality output. Drive cross-functional collaboration with the CRO, CTO and engineering teams to be at the forefront of innovation and emerging technologies to create user-friendly solutions that exceed customer expectations. Foster agile methodologies to achieve efficient and iterative product releases. Ensuring regulatory compliance of the product and adherence to data protection regulations. Customer-Centric Approach: In partnership with the entire Product team, conduct customer interviews and workshops to deeply understand their needs, workflows, and pain points. Leverage iterative customer feedback and data-driven insights to prioritise product features and enhancements that drive customer satisfaction and retention. Drive cross-functional collaboration with customer-facing functions. Data-Driven Decision Making: Utilise data analytics, metrics and AI to measure and optimise product performance and ensure data-driven decisions for continuous improvement. Monitor product usage patterns and user behaviour to identify areas for growth. Leadership and Team Development: Build, lead and inspire our talented product teams of creative Product Managers, Project Managers, UI/UX Designers and Marketing Designers, fostering a culture of innovation, collaboration, and excellence. Provide mentorship and professional development opportunities to team members, encouraging their personal growth within the organisation. Play a key role in building and shaping our organisational structure and contribute actively to enmacc's development and growth. YOUR PROFILE/WHAT YOU'LL NEED Experience as a Chief Product Officer within digital marketplaces or relevant industries, ideally in SaaS or B2B organisations. Previous experience in a fast-growing startup environment, ideally post-Series B funding. Proven track record in creating and implementing a comprehensive product roadmap, driving product innovation and growth through strategic planning and execution. Ambition to shape the product culture within enmacc and in the wider energy trading industry, ensuring we are at the forefront of innovation and cutting-edge technologies. Exceptional leadership and communication skills, with a strong emphasis on internal collaboration and the ability to streamline projects. Strong understanding of data analytics, market research, AI integration, and customer-led design principles to ensure data-driven decision-making. Ability to think strategically, connect the dots, and ask the right questions to gather deeper insights. Ideally, a deep knowledge of the energy commodities industry or similar complex markets. OUR OFFER / WHAT YOU'LL GET: Being part of our supportive, persistent, curious, and fun culture! Joining a grown-up start-up in the SaaS/energy field An entrepreneurial company culture with flat hierarchies Modern office spaces in the heart of Munich State-of-the-art hardware and software A diverse, international team that celebrates differences Free drinks, fruit, and coffee, as well as special fitness offers Hybrid work set-up, allowing you to combine working in the office with working from home German classes & public transportation subsidy (if Germany-based) Learning & Development: a Personal Development Plan along with an allocated budget and 5 extra days off to further your personal & professional development Relocation assistance for international candidates Dog-friendly office Our offer Competitive compensation package, including 28 days of annual leave. Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. Inclusive, international team that celebrates diversity and offers language classes to help you settle in. AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups. Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices. enmacc is Europe's largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world's energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market.
Are you an Adaptations Surveyor looking for your next role? King's Lynn & West Norfolk Borough council are looking for a Technical Officer role in West Norfolk on a 3-4 month interim contract. Key Details: Rate: £35 p/h Location: West Norfolk Working Pattern: Field-based with some home working and office attendance Start: ASAP Checks: Enhanced DBS preferred About the Role: You'll visit clients in their homes to provide technical advice on repairs and adaptations, helping residents live independently. The role involves managing end-to-end casework, preparing schedules and drawings, liaising with contractors, and overseeing adaptations such as level-access showers, ramps, and door widening. What You'll Do Assess & advise: Visit clients to assess housing needs and advise on feasibility, appropriate works and funding options (including DFGs), ensuring solutions support independent living. End-to-end case management: Deliver allocated cases from options appraisal through to completion and sign-off, covering technical, financial and contractual elements. Surveys & standards: Carry out Decent Homes/HHSRS surveys, gather photographic evidence, and complete paperwork for local authority referrals. Technical outputs: Prepare schedules of work, specifications, drawings/plans (existing and proposed/adapted layouts), and schedules of rates/pricing (no tendering required). Work mix & volume: Typically 3-4 new jobs per week, with multiple daily visits (up to 10/day when required); meet contractors on site and sign off completed works. Adaptations scope: Level-access showers, ramps, door widening for wheelchair access, and other home adaptations in owner-occupied and social housing. Stakeholder liaison: Work closely with Occupational Therapists, Client Officers, Local Authority Grants Officers, and contractors; build relationships and manage performance. Compliance & safety: Conduct site risk assessments, monitor works at intervals, ensure compliance with Health & Safety and Codes of Practice. Funding & approvals: Prepare and coordinate grant/loan applications (including planning/building regs where needed) and secure authorisations for variations. Close-out: Arrange final inspections, check final accounts/defects, advise on payments, and complete case closure documentation. Service development: Support the Senior Technical Officer and Repairs & Adaptations Manager with developing services, frameworks, and contractor vetting; contribute to reports and procedures. Promotion & records: Promote the Agency's services (including Careline/Handyperson), maintain accurate case files and computerised records, and uphold data quality standards. Continuous improvement: Keep up to date with legislation/practice, develop a specialist area, and participate in regional/network meetings. Requirements: Experience in technical surveying/building works (adaptations experience preferred but not essential) Familiarity with DFGs desirable Full UK driving licence and own vehicle (mileage reimbursed) If you are interested, please email your updated CV to (url removed) or call (phone number removed).
Apr 16, 2026
Contractor
Are you an Adaptations Surveyor looking for your next role? King's Lynn & West Norfolk Borough council are looking for a Technical Officer role in West Norfolk on a 3-4 month interim contract. Key Details: Rate: £35 p/h Location: West Norfolk Working Pattern: Field-based with some home working and office attendance Start: ASAP Checks: Enhanced DBS preferred About the Role: You'll visit clients in their homes to provide technical advice on repairs and adaptations, helping residents live independently. The role involves managing end-to-end casework, preparing schedules and drawings, liaising with contractors, and overseeing adaptations such as level-access showers, ramps, and door widening. What You'll Do Assess & advise: Visit clients to assess housing needs and advise on feasibility, appropriate works and funding options (including DFGs), ensuring solutions support independent living. End-to-end case management: Deliver allocated cases from options appraisal through to completion and sign-off, covering technical, financial and contractual elements. Surveys & standards: Carry out Decent Homes/HHSRS surveys, gather photographic evidence, and complete paperwork for local authority referrals. Technical outputs: Prepare schedules of work, specifications, drawings/plans (existing and proposed/adapted layouts), and schedules of rates/pricing (no tendering required). Work mix & volume: Typically 3-4 new jobs per week, with multiple daily visits (up to 10/day when required); meet contractors on site and sign off completed works. Adaptations scope: Level-access showers, ramps, door widening for wheelchair access, and other home adaptations in owner-occupied and social housing. Stakeholder liaison: Work closely with Occupational Therapists, Client Officers, Local Authority Grants Officers, and contractors; build relationships and manage performance. Compliance & safety: Conduct site risk assessments, monitor works at intervals, ensure compliance with Health & Safety and Codes of Practice. Funding & approvals: Prepare and coordinate grant/loan applications (including planning/building regs where needed) and secure authorisations for variations. Close-out: Arrange final inspections, check final accounts/defects, advise on payments, and complete case closure documentation. Service development: Support the Senior Technical Officer and Repairs & Adaptations Manager with developing services, frameworks, and contractor vetting; contribute to reports and procedures. Promotion & records: Promote the Agency's services (including Careline/Handyperson), maintain accurate case files and computerised records, and uphold data quality standards. Continuous improvement: Keep up to date with legislation/practice, develop a specialist area, and participate in regional/network meetings. Requirements: Experience in technical surveying/building works (adaptations experience preferred but not essential) Familiarity with DFGs desirable Full UK driving licence and own vehicle (mileage reimbursed) If you are interested, please email your updated CV to (url removed) or call (phone number removed).
Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service. Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company. Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law. Responsible for assets, equipment and materials within the ICT service undertaking. To carry out any other duties as required, which are reasonable in terms of the nature and level of the post. To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money. To support the company's effective contract management of IT providers ensuring legal compliance and value for money. Deputise for the Senior ISP or line manager as required. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 16, 2026
Contractor
Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service. Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company. Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law. Responsible for assets, equipment and materials within the ICT service undertaking. To carry out any other duties as required, which are reasonable in terms of the nature and level of the post. To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money. To support the company's effective contract management of IT providers ensuring legal compliance and value for money. Deputise for the Senior ISP or line manager as required. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Chief Information Security Officer (CISO) and Head of Corporate Security and Resilience The Independent Football Regulator The Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve. The IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime; set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection. The IFR will also have powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football. About the role This role provides strategic leadership and operational ownership of cyber security across the IFR, a small but high profile organisation. You will be responsible for developing, embedding and maturing a robust, proportionate cyber security and broader organisational security framework that protects the organisation's people, data, systems and services. Responsibilities will include: Developing, embedding, maturing and leading the organisation's cyber security strategy, governance, resilience and assurance activity. Overseeing all aspects of cyber security operations, including incident response, threat monitoring, vulnerability management and security operations Owning the wider organisational security framework, including physical security, information governance, data protection and resilience planning. Setting clear security management expectations and embedding a strong, resilient and effective security awareness culture across a small but high profile organisation. Ensuring compliance with relevant legislation, regulatory requirements and government security standards, including Government Functional Standard GovS 007: Security. Providing authoritative advice to the CEO, COO, CDDO, ExCo and Board on emerging threats, risks and mitigations. Implementing a formal cyber exercising and incident response programme; driving security and operational resilience. Embedding secure by design principles across digital services, data platforms and operational processes. Ensuring the cyber security framework aligns with the regulator's digital and data roadmap. Establishing ambitious and effective cyber maturity credentials; leading on assurance, penetration testing, risk assessments and audit readiness. Implementing audit recommendations and ensuring timely remediation of identified risks. Overseeing identity and access management, cloud security and supplier assurance. Essential Requirements: Significant experience of operating effectively in cyber security leadership roles. Extensive knowledge of cyber risk management, governance and assurance frameworks including: NCSC guidance, ISO 27001, Cyber Essentials Plus and NIST frameworks. Strong understanding of data protection, privacy and information governance. Proven experience managing security operations, incident response and threat intelligence. Ability to oversee supplier risk and ensure robust third party assurance. Experience driving measurable security improvements. Experience leading cyber incidents, including response co-ordination and exercising. Excellent communication skills, including briefing senior leadership and boards. Eligibility for appropriate government security clearance. Desirable Skills: Experience working with or within regulators, sports bodies or government organisations. Relevant professional certifications such as CISSP, CISM, CCSP or equivalent. Understanding of AI related security risks and model assurance. Knowledge of DevSecOps and secure software development practices. Experience maturing a security function. Familiarity with physical security, operational resilience and business continuity. If successful you will join a Non Departmental Public Body and will be employed as a Public Servant. If you are an existing Civil Servant or a DCMS employee you will no longer have access to Civil Service benefits including the Civil Service pension. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension, or take as cash (post tax) Reward we will have a performance based reward programme. 31.5 days annual leave Flexible and hybrid working, 40% in office attendance Occupational sick pay 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees Cycle-to-work scheme and much more! The Interview The interview process will assess experience through competency questions and potentially a presentation. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Prior to the interview you will be sent the competency questions in advance. The questions will be based on the essential criteria listed on slide 7. Your interview will take place remotely via Teams. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. The IFR has a location neutral pay scale. For more information on this, please see the 'Candidate Information Pack' attached Reasonable Adjustments We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. To request an adjustment, please email Accessibility If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check and complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Diversity and Inclusion The IFR is committed to attract, retain and invest in talent wherever it is found. Contact point for applicants Email:
Apr 16, 2026
Full time
Chief Information Security Officer (CISO) and Head of Corporate Security and Resilience The Independent Football Regulator The Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve. The IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime; set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection. The IFR will also have powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football. About the role This role provides strategic leadership and operational ownership of cyber security across the IFR, a small but high profile organisation. You will be responsible for developing, embedding and maturing a robust, proportionate cyber security and broader organisational security framework that protects the organisation's people, data, systems and services. Responsibilities will include: Developing, embedding, maturing and leading the organisation's cyber security strategy, governance, resilience and assurance activity. Overseeing all aspects of cyber security operations, including incident response, threat monitoring, vulnerability management and security operations Owning the wider organisational security framework, including physical security, information governance, data protection and resilience planning. Setting clear security management expectations and embedding a strong, resilient and effective security awareness culture across a small but high profile organisation. Ensuring compliance with relevant legislation, regulatory requirements and government security standards, including Government Functional Standard GovS 007: Security. Providing authoritative advice to the CEO, COO, CDDO, ExCo and Board on emerging threats, risks and mitigations. Implementing a formal cyber exercising and incident response programme; driving security and operational resilience. Embedding secure by design principles across digital services, data platforms and operational processes. Ensuring the cyber security framework aligns with the regulator's digital and data roadmap. Establishing ambitious and effective cyber maturity credentials; leading on assurance, penetration testing, risk assessments and audit readiness. Implementing audit recommendations and ensuring timely remediation of identified risks. Overseeing identity and access management, cloud security and supplier assurance. Essential Requirements: Significant experience of operating effectively in cyber security leadership roles. Extensive knowledge of cyber risk management, governance and assurance frameworks including: NCSC guidance, ISO 27001, Cyber Essentials Plus and NIST frameworks. Strong understanding of data protection, privacy and information governance. Proven experience managing security operations, incident response and threat intelligence. Ability to oversee supplier risk and ensure robust third party assurance. Experience driving measurable security improvements. Experience leading cyber incidents, including response co-ordination and exercising. Excellent communication skills, including briefing senior leadership and boards. Eligibility for appropriate government security clearance. Desirable Skills: Experience working with or within regulators, sports bodies or government organisations. Relevant professional certifications such as CISSP, CISM, CCSP or equivalent. Understanding of AI related security risks and model assurance. Knowledge of DevSecOps and secure software development practices. Experience maturing a security function. Familiarity with physical security, operational resilience and business continuity. If successful you will join a Non Departmental Public Body and will be employed as a Public Servant. If you are an existing Civil Servant or a DCMS employee you will no longer have access to Civil Service benefits including the Civil Service pension. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension, or take as cash (post tax) Reward we will have a performance based reward programme. 31.5 days annual leave Flexible and hybrid working, 40% in office attendance Occupational sick pay 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees Cycle-to-work scheme and much more! The Interview The interview process will assess experience through competency questions and potentially a presentation. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Prior to the interview you will be sent the competency questions in advance. The questions will be based on the essential criteria listed on slide 7. Your interview will take place remotely via Teams. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. The IFR has a location neutral pay scale. For more information on this, please see the 'Candidate Information Pack' attached Reasonable Adjustments We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. To request an adjustment, please email Accessibility If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check and complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Diversity and Inclusion The IFR is committed to attract, retain and invest in talent wherever it is found. Contact point for applicants Email:
Management Accountant - Ambleside - £40,000 to £43,000 + Benefits - Hybrid (3 days in the office / 2 at home) Our client is a fantastic charity based in Ambleside that is looking to appoint to the role of Management Accountant. The role will lead the accounting function and provide high-quality financial insight that supports strategic decision-making. Reporting to the Head of Finance, you ll manage two experienced Finance Officers and take ownership of delivering accurate management accounts, budgets, and forecasts. This is a great opportunity to work collaboratively with senior leaders and non-finance colleagues, helping translate complex financial data into clear, actionable insight. Key Responsibilities Lead the day-to-day accounting function and financial operations Produce timely and accurate management accounts, budgets, and forecasts Ensure compliance with all legal, regulatory, accounting, and taxation requirements Provide financial analysis to support strategic planning and decision-making Line manage and develop two Finance Officers Review and improve financial systems, processes, and controls About You Essential: Strong experience managing financial ledgers, systems, and processes Proven track record in preparing management accounts and budgets Advanced Excel skills and experience handling large datasets Excellent communication skills, with the ability to explain financial information clearly Strong interpersonal skills and the ability to work across all levels Desirable: Experience with Sage or similar accounting systemsackground in the charity or not-for-profit sector Experience managing in-house payroll Demonstrable people management experience
Apr 16, 2026
Full time
Management Accountant - Ambleside - £40,000 to £43,000 + Benefits - Hybrid (3 days in the office / 2 at home) Our client is a fantastic charity based in Ambleside that is looking to appoint to the role of Management Accountant. The role will lead the accounting function and provide high-quality financial insight that supports strategic decision-making. Reporting to the Head of Finance, you ll manage two experienced Finance Officers and take ownership of delivering accurate management accounts, budgets, and forecasts. This is a great opportunity to work collaboratively with senior leaders and non-finance colleagues, helping translate complex financial data into clear, actionable insight. Key Responsibilities Lead the day-to-day accounting function and financial operations Produce timely and accurate management accounts, budgets, and forecasts Ensure compliance with all legal, regulatory, accounting, and taxation requirements Provide financial analysis to support strategic planning and decision-making Line manage and develop two Finance Officers Review and improve financial systems, processes, and controls About You Essential: Strong experience managing financial ledgers, systems, and processes Proven track record in preparing management accounts and budgets Advanced Excel skills and experience handling large datasets Excellent communication skills, with the ability to explain financial information clearly Strong interpersonal skills and the ability to work across all levels Desirable: Experience with Sage or similar accounting systemsackground in the charity or not-for-profit sector Experience managing in-house payroll Demonstrable people management experience
Senior Media & Campaigns Officer We are seeking a proactive, media-savvy Senior Media & Campaigns Officer to deliver impactful campaigns that drive change and influence national conversations. Position: Senior Media & Campaigns Officer Salary: £30,000 - £35,907 per annum, Plus £3000 London Allowance Location: London (hybrid, minimum 2 days in the office) Hours: Full-time Contract: Permanent Closing Date: 30th April 2026 About the Role This is a key role within a communications and campaigns team focused on raising profile, influencing decision-makers and delivering meaningful change. You will play a central part in shaping and delivering creative campaigns, with a strong focus on media relations and public engagement. Key responsibilities include: Planning and delivering integrated campaigns across digital and offline channels Drafting press releases, briefings and compelling campaign content Managing media enquiries and building relationships with journalists Supporting campaign strategy development and identifying opportunities to influence policy and public debate Creating engaging supporter actions using campaign platforms Monitoring and evaluating campaign and media performance Coordinating internal and external stakeholders to deliver campaigns effectively Managing campaign data and ensuring compliance with GDPR About You You will be an enthusiastic and driven communicator with a strong understanding of media and campaigning. You will bring: Experience in media relations, campaigns or communications roles Strong writing skills with the ability to communicate complex issues clearly Confidence working with data, systems and campaign platforms Excellent project management and organisational skills Ability to build relationships and work collaboratively across teams A proactive approach with the confidence to generate ideas and respond to fast-moving issues Knowledge of how to influence decision-makers and shape public conversations Understand how social media and digital channels can be effectively used to amplify campaigns Experience within the charity or public sector, or working on social impact issues, would be beneficial but not essential. About the Organisation You will be joining a values-led organisation committed to improving lives and driving meaningful social change. The team works collaboratively to influence public attitudes, shape policy and ensure that important issues remain high on the national agenda. Other roles you may have experience of could include; Media Officer, Campaigns Officer, Communications Officer, Public Affairs Officer, PR Officer, External Affairs Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 16, 2026
Full time
Senior Media & Campaigns Officer We are seeking a proactive, media-savvy Senior Media & Campaigns Officer to deliver impactful campaigns that drive change and influence national conversations. Position: Senior Media & Campaigns Officer Salary: £30,000 - £35,907 per annum, Plus £3000 London Allowance Location: London (hybrid, minimum 2 days in the office) Hours: Full-time Contract: Permanent Closing Date: 30th April 2026 About the Role This is a key role within a communications and campaigns team focused on raising profile, influencing decision-makers and delivering meaningful change. You will play a central part in shaping and delivering creative campaigns, with a strong focus on media relations and public engagement. Key responsibilities include: Planning and delivering integrated campaigns across digital and offline channels Drafting press releases, briefings and compelling campaign content Managing media enquiries and building relationships with journalists Supporting campaign strategy development and identifying opportunities to influence policy and public debate Creating engaging supporter actions using campaign platforms Monitoring and evaluating campaign and media performance Coordinating internal and external stakeholders to deliver campaigns effectively Managing campaign data and ensuring compliance with GDPR About You You will be an enthusiastic and driven communicator with a strong understanding of media and campaigning. You will bring: Experience in media relations, campaigns or communications roles Strong writing skills with the ability to communicate complex issues clearly Confidence working with data, systems and campaign platforms Excellent project management and organisational skills Ability to build relationships and work collaboratively across teams A proactive approach with the confidence to generate ideas and respond to fast-moving issues Knowledge of how to influence decision-makers and shape public conversations Understand how social media and digital channels can be effectively used to amplify campaigns Experience within the charity or public sector, or working on social impact issues, would be beneficial but not essential. About the Organisation You will be joining a values-led organisation committed to improving lives and driving meaningful social change. The team works collaboratively to influence public attitudes, shape policy and ensure that important issues remain high on the national agenda. Other roles you may have experience of could include; Media Officer, Campaigns Officer, Communications Officer, Public Affairs Officer, PR Officer, External Affairs Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Macildowie Recruitment and Retention
Melton Mowbray, Leicestershire
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Apr 16, 2026
Full time
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Director of Financial Planning and Analysis Kuvare Services Bermuda Ltd. ("KSB"), a Bermuda based service provider to affiliated and unaffiliated regulated Bermuda domiciled long-term reinsurers, is seeking a Director of Financial Planning and Analysis (FP&A) to support KSB's continued growth in business originating from the US and internationally. The successful candidate will be a key member of the finance team, supporting KSB and its affiliates. About the role The Director of FP&A leads the strategic financial planning, forecasting, and performance analysis functions for the organization. This role is responsible for delivering insights that drive informed decision-making, support long-term financial strategy, and enhance business performance. This position plays a critical role in aligning financial planning with the company's risk profile, capital structure, and regulatory environment. This role also involves managing communications, coordinating submissions of financial data and strategic plans, and advocating for favorable ratings to support the organization's business objectives. The Director oversees the development of annual budgets, multi-year financial plans, and scenario modeling, while also providing leadership in analyzing profitability, expense trends, and key performance indicators (KPIs). This role collaborates closely with senior executives, actuarial teams, and investment professionals to ensure financial goals are met and strategic initiatives are supported. What you'll do This role is based in the City of Hamilton, Bermuda and will report to the Chief Financial Officer. Duties and responsibilities include, but are not limited to: Lead the development and execution of the annual budgeting and long-range planning processes Develop processes for quarterly financial forecasting, variance analysis, and performance reporting Provide strategic financial insights and recommendations to senior leadership to support decision-making Partner with business units to evaluate financial performance, identify risks and opportunities, and drive accountability Develop and maintain financial models for scenario planning, capital allocation, and profitability analysis Analyze trends in revenue, expenses, claims, and investment income to inform strategic initiatives Prepare executive-level presentations and reports for the President, CFO and Boards of Directors Collaborate with actuarial, treasury, investment and risk teams to align financial planning with enterprise risk and capital strategies Ensure compliance with internal controls, accounting standards, and regulatory requirements Manage all communication and coordination with rating agencies, including meetings, presentations, and submissions of financial information Drive automation and process improvements in financial reporting and planning tools (e.g., Adaptive Insights, Anaplan, Oracle) Support M&A analysis, business case development, and strategic investment evaluations Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or advanced degree preferred 10+ years of progressive experience in FP&A, corporate finance, or strategic planning, with at least 5 years in a leadership role; experience in life (re)insurance or financial services is strongly preferred Experience at a Bermuda based (re)insurer, captive manager or audit/consulting firm working with Bermuda based (re)insurers is desired Strong organizational skills with elevated level of attention to detail Demonstrated persistency and ability to deliver results under pressure Excellent interpersonal, verbal communication and proofreading skills Must be a flexible self-starter who can prioritize tasks, follow through and meet deadlines Ability to work independently with minimal supervision Ability to collaborate with key partners and business leaders Proven track record of constant process improvement and innovation Strong understanding of complex investments, including but not limited to: derivatives, private placements, structured products, commercial mortgage loans, and private equity securities Solid understanding of US STAT and GAAP accounting principles, and with the Bermuda EBS / BSCR framework Demonstrated experience and advance skills working with and manipulating data using spreadsheets (Excel) and software skills (Bloomberg), including macros. Database experience would be a plus Willingness and capacity to work overtime including evenings, weekends, and public holidays to meet deadlines when needed to meet time sensitive deliverables
Apr 16, 2026
Full time
Director of Financial Planning and Analysis Kuvare Services Bermuda Ltd. ("KSB"), a Bermuda based service provider to affiliated and unaffiliated regulated Bermuda domiciled long-term reinsurers, is seeking a Director of Financial Planning and Analysis (FP&A) to support KSB's continued growth in business originating from the US and internationally. The successful candidate will be a key member of the finance team, supporting KSB and its affiliates. About the role The Director of FP&A leads the strategic financial planning, forecasting, and performance analysis functions for the organization. This role is responsible for delivering insights that drive informed decision-making, support long-term financial strategy, and enhance business performance. This position plays a critical role in aligning financial planning with the company's risk profile, capital structure, and regulatory environment. This role also involves managing communications, coordinating submissions of financial data and strategic plans, and advocating for favorable ratings to support the organization's business objectives. The Director oversees the development of annual budgets, multi-year financial plans, and scenario modeling, while also providing leadership in analyzing profitability, expense trends, and key performance indicators (KPIs). This role collaborates closely with senior executives, actuarial teams, and investment professionals to ensure financial goals are met and strategic initiatives are supported. What you'll do This role is based in the City of Hamilton, Bermuda and will report to the Chief Financial Officer. Duties and responsibilities include, but are not limited to: Lead the development and execution of the annual budgeting and long-range planning processes Develop processes for quarterly financial forecasting, variance analysis, and performance reporting Provide strategic financial insights and recommendations to senior leadership to support decision-making Partner with business units to evaluate financial performance, identify risks and opportunities, and drive accountability Develop and maintain financial models for scenario planning, capital allocation, and profitability analysis Analyze trends in revenue, expenses, claims, and investment income to inform strategic initiatives Prepare executive-level presentations and reports for the President, CFO and Boards of Directors Collaborate with actuarial, treasury, investment and risk teams to align financial planning with enterprise risk and capital strategies Ensure compliance with internal controls, accounting standards, and regulatory requirements Manage all communication and coordination with rating agencies, including meetings, presentations, and submissions of financial information Drive automation and process improvements in financial reporting and planning tools (e.g., Adaptive Insights, Anaplan, Oracle) Support M&A analysis, business case development, and strategic investment evaluations Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or advanced degree preferred 10+ years of progressive experience in FP&A, corporate finance, or strategic planning, with at least 5 years in a leadership role; experience in life (re)insurance or financial services is strongly preferred Experience at a Bermuda based (re)insurer, captive manager or audit/consulting firm working with Bermuda based (re)insurers is desired Strong organizational skills with elevated level of attention to detail Demonstrated persistency and ability to deliver results under pressure Excellent interpersonal, verbal communication and proofreading skills Must be a flexible self-starter who can prioritize tasks, follow through and meet deadlines Ability to work independently with minimal supervision Ability to collaborate with key partners and business leaders Proven track record of constant process improvement and innovation Strong understanding of complex investments, including but not limited to: derivatives, private placements, structured products, commercial mortgage loans, and private equity securities Solid understanding of US STAT and GAAP accounting principles, and with the Bermuda EBS / BSCR framework Demonstrated experience and advance skills working with and manipulating data using spreadsheets (Excel) and software skills (Bloomberg), including macros. Database experience would be a plus Willingness and capacity to work overtime including evenings, weekends, and public holidays to meet deadlines when needed to meet time sensitive deliverables
Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service. Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company. Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law. Responsible for assets, equipment and materials within the ICT service undertaking. To carry out any other duties as required, which are reasonable in terms of the nature and level of the post. To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money. To support the company's effective contract management of IT providers ensuring legal compliance and value for money. Deputise for the Senior ISP or line manager as required. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 15, 2026
Contractor
Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service. Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company. Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law. Responsible for assets, equipment and materials within the ICT service undertaking. To carry out any other duties as required, which are reasonable in terms of the nature and level of the post. To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money. To support the company's effective contract management of IT providers ensuring legal compliance and value for money. Deputise for the Senior ISP or line manager as required. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
If you're looking for a new experience, and you're used to leading varied teams, achieving high standards and running smooth operations, you could make a real difference by working for Europe's largest conservation charity. We're looking for a Property Operations Manager at Lyveden, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone. This role is also responsible for the Priest's House (at Easton on the Hill), working with the volunteer management group who oversee the day to day opening arrangements. What it's like to work here Lyveden is a small property, with a small team of staff and dedicated volunteers all working together to provide great, safe experiences for our visitors. This means that everyone is ready to support where they can to make the place a success. There's a great team spirit here and a lot of passion for the property. You'll need to be someone that's willing to help out where needed. As it's primarily an outdoors site, you'll also need to be up for working in all weathers too. What you'll be doing You'll line manage the Senior Visitor Experience Officer, Community, Participation & Volunteering Coordinator, Area Ranger and Business Services Coordinator. You'll be leading for great visitor experiences, ensuring your team delivers an engaging and varied visitor programme and that they achieve their income targets. You'll be responsible for facilities management on site, ensuring the site is safe and well maintained. This will be supported by the cross-portfolio Facilities Manager. You'll support the outdoors team on the delivery of their work and conservation management. You'll work with the Community, Participation & Volunteering Coordinator to ensure we a provide a fantastic volunteering experience on site, and look for new opportunities for us to engage with our local community. Overall, you'll lead the day to day running of the site, ensuring Duty Manager rotas are in place, budgets are reached and cost controls are managed. Some weekend working and bank holiday working is expected on a rota basis. Who we're looking for We'd love to hear from you if you're: practised and confident in managing fast-paced operations an inspiring leader and manager of people, adept at leading diverse professional teams a skilled collaborator and communicator, comfortable with taking decisions aware of the importance of excellent service, growing support for an important cause and high standards of presentation up to date with health and safety, compliance and emergency procedures familiar with business planning, growing income and managing budgets committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 15, 2026
Full time
If you're looking for a new experience, and you're used to leading varied teams, achieving high standards and running smooth operations, you could make a real difference by working for Europe's largest conservation charity. We're looking for a Property Operations Manager at Lyveden, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone. This role is also responsible for the Priest's House (at Easton on the Hill), working with the volunteer management group who oversee the day to day opening arrangements. What it's like to work here Lyveden is a small property, with a small team of staff and dedicated volunteers all working together to provide great, safe experiences for our visitors. This means that everyone is ready to support where they can to make the place a success. There's a great team spirit here and a lot of passion for the property. You'll need to be someone that's willing to help out where needed. As it's primarily an outdoors site, you'll also need to be up for working in all weathers too. What you'll be doing You'll line manage the Senior Visitor Experience Officer, Community, Participation & Volunteering Coordinator, Area Ranger and Business Services Coordinator. You'll be leading for great visitor experiences, ensuring your team delivers an engaging and varied visitor programme and that they achieve their income targets. You'll be responsible for facilities management on site, ensuring the site is safe and well maintained. This will be supported by the cross-portfolio Facilities Manager. You'll support the outdoors team on the delivery of their work and conservation management. You'll work with the Community, Participation & Volunteering Coordinator to ensure we a provide a fantastic volunteering experience on site, and look for new opportunities for us to engage with our local community. Overall, you'll lead the day to day running of the site, ensuring Duty Manager rotas are in place, budgets are reached and cost controls are managed. Some weekend working and bank holiday working is expected on a rota basis. Who we're looking for We'd love to hear from you if you're: practised and confident in managing fast-paced operations an inspiring leader and manager of people, adept at leading diverse professional teams a skilled collaborator and communicator, comfortable with taking decisions aware of the importance of excellent service, growing support for an important cause and high standards of presentation up to date with health and safety, compliance and emergency procedures familiar with business planning, growing income and managing budgets committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Senior Operations Manager (Planning & Supply Chain) London, United Kingdom Type: Full-time Reports to: Chief Operating Officer What We Do At Heat Geek, we are tackling one of the UK's biggest carbon contributors: home heating. Nearly 20% of all UK carbon emissions stems from home heating - and that contribution is even bigger on a global scale. At Heat Geek, we are changing that. By simplifying a traditionally complex industry and revolutionising the technology used by installers, we're making low-carbon heating mainstream. We are on track to prevent 1,000,000 kg of carbon from entering our atmosphere in Q1 of 2026, and we won't stop there! Join Us! People are at the core of who we are and what we do. From decreasing homeowners' energy bills to help with the cost of living, to empowering talented heating engineers to perform outstanding installations, to ensuring a greener world for all of us, we believe in the power of what we can all do together. - And we need passionate, talented, hard working people to be a part of this journey. Your Mission Our Heat Geek team is excited to hire a Senior Operations Manager to build and head up our compliance and supply chain efforts. This is a senior, hands on role with real ownership: you'll design the operating model, lead and develop the team, and ensure our upgrade operations are fully compliant, efficient, and scalable as we grow. You'll be integral to the strategic assessment of the system that we are actively questioning and improving. This role is ideal for someone who enjoys bringing structure to fast moving environments, thrives in ambiguity, and wants to make a tangible impact on the UK's transition to low carbon heating. If you're reading this and it resonates with you, we know that you are talented and could do this work anywhere. But we want you to do it HERE, with us, because we need persevering teammates who care about making a real difference in the world. Operations Leadership and Strategy Own end to end operational delivery process across the entire customer lifecycle Act as the primary operational contact for audits, regulators, certification bodies, and industry partners Ensure all operational activity meets relevant regulatory, technical, and industry standards Design compliant, auditable processes that can scale with the business using automations and digital or AI integrations to innovate and expedite Contribute to the development and execution of Heat Geek's longer term operational strategy Supply Chain & Cost Management Own and manage relationships with manufacturers, merchants, and key suppliers Maintain and evolve the approved products list, ensuring best in class efficiency, quality, and install outcomes Steer parts cost optimisation initiatives without compromising quality or compliance Build supply chain resilience to support rapid growth and new product launches Team Management and Development Manage and develop a high performing operations team Set clear expectations, accountability, and performance standards Own onboarding, training, and capability development across the function Ensure staffing levels and resource allocation consistently meet delivery and customer outcomes Performance, Data & Reporting Define and track key operational and compliance metrics Scrutinise performance data to identify trends, risks, and improvement opportunities Produce clear, actionable reporting for the COO and senior leadership Use data to propel continuous improvement across people, processes, and partners Act as the escalation owner for complex operational and compliance issues Deliver timely, structured resolutions while identifying root causes Embed learnings from escalations into long term process and system improvements Cross functional Collaboration & CX Work closely with the Customer Experience (CX) team to ensure a smooth, end to end homeowner journey Align operational choices with customer outcomes, service quality, and long term trust Partner cross functionally to resolve issues and continuously improve the customer experience Candidate Requirements 4+ years' experience in operations management, consulting, or similar roles Experience scaling operations and building processes in growing or fast moving organisations Strong people management experience, with a track record of developing teams Proven ability to design and run compliant, auditable operational processes Data informed guru with strong analytical skills Comfortable working with CRMs, workflow tools, and automation platforms Calm, structured problem solver with experience managing escalations and risk It's a bonus if you have Experience with managing support teams or exposure to support frameworks and success criteria Experience working in a start up or similarly fast paced environment Experience with heat pumps, renewable energy, construction, or utilities We believe great teams are built from different ways of thinking, learning, and living, and as such, we strive to build an organisation where people can show up as themselves. - Even if you don't tick every box listed above, but are passionate about the work that we are doing and believe that you can make a positive impact here, we'd love to hear from you. So please drop us a message or share more detail in your application! Ways of Working + Benefits This is a 3 day in the office hybrid role where you will work with the team at our office in Sustainable Ventures in Waterloo, Europe's biggest climate tech hub. It's a 5 minute walk from Waterloo Station and an energising space for anyone working on climate change. And don't get us started on the epic view! Some of our measurable benefits include: £5,000 contribution towards your own heat pump installation Shares in the company, allocated under a tax incentivised scheme Salary that's evaluated regularly, and based on skills, impact, and role scope-not negotiation tactics Private medical & dental insurance Learning and development budget Annual summer retreat Season ticket loan Cycle to work scheme Yoga, run club and social events with other sustainability startups in our co working space alongside monthly socials and regular collaboration opportunities with a team that's passionate, hardworking, and kind.
Apr 15, 2026
Full time
Senior Operations Manager (Planning & Supply Chain) London, United Kingdom Type: Full-time Reports to: Chief Operating Officer What We Do At Heat Geek, we are tackling one of the UK's biggest carbon contributors: home heating. Nearly 20% of all UK carbon emissions stems from home heating - and that contribution is even bigger on a global scale. At Heat Geek, we are changing that. By simplifying a traditionally complex industry and revolutionising the technology used by installers, we're making low-carbon heating mainstream. We are on track to prevent 1,000,000 kg of carbon from entering our atmosphere in Q1 of 2026, and we won't stop there! Join Us! People are at the core of who we are and what we do. From decreasing homeowners' energy bills to help with the cost of living, to empowering talented heating engineers to perform outstanding installations, to ensuring a greener world for all of us, we believe in the power of what we can all do together. - And we need passionate, talented, hard working people to be a part of this journey. Your Mission Our Heat Geek team is excited to hire a Senior Operations Manager to build and head up our compliance and supply chain efforts. This is a senior, hands on role with real ownership: you'll design the operating model, lead and develop the team, and ensure our upgrade operations are fully compliant, efficient, and scalable as we grow. You'll be integral to the strategic assessment of the system that we are actively questioning and improving. This role is ideal for someone who enjoys bringing structure to fast moving environments, thrives in ambiguity, and wants to make a tangible impact on the UK's transition to low carbon heating. If you're reading this and it resonates with you, we know that you are talented and could do this work anywhere. But we want you to do it HERE, with us, because we need persevering teammates who care about making a real difference in the world. Operations Leadership and Strategy Own end to end operational delivery process across the entire customer lifecycle Act as the primary operational contact for audits, regulators, certification bodies, and industry partners Ensure all operational activity meets relevant regulatory, technical, and industry standards Design compliant, auditable processes that can scale with the business using automations and digital or AI integrations to innovate and expedite Contribute to the development and execution of Heat Geek's longer term operational strategy Supply Chain & Cost Management Own and manage relationships with manufacturers, merchants, and key suppliers Maintain and evolve the approved products list, ensuring best in class efficiency, quality, and install outcomes Steer parts cost optimisation initiatives without compromising quality or compliance Build supply chain resilience to support rapid growth and new product launches Team Management and Development Manage and develop a high performing operations team Set clear expectations, accountability, and performance standards Own onboarding, training, and capability development across the function Ensure staffing levels and resource allocation consistently meet delivery and customer outcomes Performance, Data & Reporting Define and track key operational and compliance metrics Scrutinise performance data to identify trends, risks, and improvement opportunities Produce clear, actionable reporting for the COO and senior leadership Use data to propel continuous improvement across people, processes, and partners Act as the escalation owner for complex operational and compliance issues Deliver timely, structured resolutions while identifying root causes Embed learnings from escalations into long term process and system improvements Cross functional Collaboration & CX Work closely with the Customer Experience (CX) team to ensure a smooth, end to end homeowner journey Align operational choices with customer outcomes, service quality, and long term trust Partner cross functionally to resolve issues and continuously improve the customer experience Candidate Requirements 4+ years' experience in operations management, consulting, or similar roles Experience scaling operations and building processes in growing or fast moving organisations Strong people management experience, with a track record of developing teams Proven ability to design and run compliant, auditable operational processes Data informed guru with strong analytical skills Comfortable working with CRMs, workflow tools, and automation platforms Calm, structured problem solver with experience managing escalations and risk It's a bonus if you have Experience with managing support teams or exposure to support frameworks and success criteria Experience working in a start up or similarly fast paced environment Experience with heat pumps, renewable energy, construction, or utilities We believe great teams are built from different ways of thinking, learning, and living, and as such, we strive to build an organisation where people can show up as themselves. - Even if you don't tick every box listed above, but are passionate about the work that we are doing and believe that you can make a positive impact here, we'd love to hear from you. So please drop us a message or share more detail in your application! Ways of Working + Benefits This is a 3 day in the office hybrid role where you will work with the team at our office in Sustainable Ventures in Waterloo, Europe's biggest climate tech hub. It's a 5 minute walk from Waterloo Station and an energising space for anyone working on climate change. And don't get us started on the epic view! Some of our measurable benefits include: £5,000 contribution towards your own heat pump installation Shares in the company, allocated under a tax incentivised scheme Salary that's evaluated regularly, and based on skills, impact, and role scope-not negotiation tactics Private medical & dental insurance Learning and development budget Annual summer retreat Season ticket loan Cycle to work scheme Yoga, run club and social events with other sustainability startups in our co working space alongside monthly socials and regular collaboration opportunities with a team that's passionate, hardworking, and kind.
Chief Business Officer About BJAK BJAK is building the next-generation insurance and financial services platform-designed to be radically simple, transparent, and accessible. We are the largest insurance platform in Southeast Asia, serving millions of users and transforming how consumers compare, purchase, and manage insurance. As we expand globally, we are launching BJAK in the United Kingdom, building a technology-led platform to simplify insurance selection, accelerate policy renewals, and improve transparency for consumers. About the Role The Chief Business Officer (CBO) will lead BJAK's commercial strategy and business expansion, starting with the United Kingdom as a key strategic market. This role will drive the development and execution of BJAK's growth initiatives, including market entry, regulatory readiness, insurer partnerships, and product launch. This role requires a strategic builder and operator who can move seamlessly between strategy and execution. You will work closely with the Founder and senior leadership to build BJAK's UK presence from the ground up and scale it into a high-growth, sustainable business. You will collaborate with product, engineering, compliance, and external partners to ensure BJAK's platform launches successfully while maintaining strong regulatory alignment and insurer partnerships. What You Will Be Doing Market Expansion & Business Planning Develop and execute BJAK's market expansion strategy, beginning with the UK as the first step in building BJAK's European presence. Develop a comprehensive business plan covering regulatory setup, insurer partnerships, distribution strategy, and long-term growth. Translate BJAK's global strategy into a clear commercial roadmap with defined milestones, KPIs, and execution priorities. Identify new market opportunities, strategic partnerships, and revenue streams to accelerate BJAK's growth. Regulatory & Licensing Lead the strategic process of establishing BJAK's regulatory presence in new markets, including coordination for obtaining the necessary FCA licenses and approvals in the UK. Work closely with legal and compliance teams to ensure BJAK's operations meet all regulatory requirements. Ensure ongoing governance, regulatory alignment, and operational compliance with industry standards. Insurer Partnerships & Strategic Alliances Build and manage long-term relationships with insurers, underwriting partners, and financial ecosystem players. Negotiate commercial agreements, product distribution partnerships, and technology integrations. Develop strategic alliances that expand BJAK's distribution channels and strengthen market positioning. Product Launch & Market Execution Lead the commercial launch of BJAK's platform in the UK market. Collaborate with product and engineering teams to localise platform features, integrations, and customer journeys. Ensure BJAK's platform aligns with UK customer needs, regulatory requirements, and insurer integration standards. Drive fast execution and product iteration to achieve strong product-market fit. Commercial Growth & Business Operations Drive BJAK's commercial growth by expanding partnerships, distribution channels, and revenue opportunities. Establish scalable operating processes, commercial frameworks, and performance metrics. Work cross-functionally with marketing, product, operations, and compliance to ensure successful market execution. Leadership & Strategic Execution Represent BJAK with insurers, regulators, strategic partners, and industry stakeholders. Build and lead high-performing commercial teams with strong ownership and execution discipline. Work closely with the Founder and leadership team on BJAK's long-term global growth strategy. What You Will Need 7+ years of experience in fintech, insurance, digital platforms, consulting, or high-growth technology companies Strong understanding of the insurance or financial services ecosystem Experience working with insurers, financial institutions, or digital platforms Proven ability to build partnerships and drive commercial growth Experience launching or scaling products or business initiatives Strong leadership capability with experience managing cross-functional teams Highly analytical, execution-focused, and comfortable operating in fast-paced environments Experience operating in regulated markets is highly preferred Why Join BJAK Play a key leadership role in BJAK's global expansion Work directly with founders and senior leadership on strategic initiatives Opportunity to build and scale new markets from the ground up Join a fast-growing technology company transforming financial services Clear pathway into senior global leadership roles Compensation Range We offer a highly competitive compensation package ranging from £150,000 to £200,000, reflecting the seniority and strategic importance of this role, alongside performance-based incentives and long-term upside linked to business growth.
Apr 15, 2026
Full time
Chief Business Officer About BJAK BJAK is building the next-generation insurance and financial services platform-designed to be radically simple, transparent, and accessible. We are the largest insurance platform in Southeast Asia, serving millions of users and transforming how consumers compare, purchase, and manage insurance. As we expand globally, we are launching BJAK in the United Kingdom, building a technology-led platform to simplify insurance selection, accelerate policy renewals, and improve transparency for consumers. About the Role The Chief Business Officer (CBO) will lead BJAK's commercial strategy and business expansion, starting with the United Kingdom as a key strategic market. This role will drive the development and execution of BJAK's growth initiatives, including market entry, regulatory readiness, insurer partnerships, and product launch. This role requires a strategic builder and operator who can move seamlessly between strategy and execution. You will work closely with the Founder and senior leadership to build BJAK's UK presence from the ground up and scale it into a high-growth, sustainable business. You will collaborate with product, engineering, compliance, and external partners to ensure BJAK's platform launches successfully while maintaining strong regulatory alignment and insurer partnerships. What You Will Be Doing Market Expansion & Business Planning Develop and execute BJAK's market expansion strategy, beginning with the UK as the first step in building BJAK's European presence. Develop a comprehensive business plan covering regulatory setup, insurer partnerships, distribution strategy, and long-term growth. Translate BJAK's global strategy into a clear commercial roadmap with defined milestones, KPIs, and execution priorities. Identify new market opportunities, strategic partnerships, and revenue streams to accelerate BJAK's growth. Regulatory & Licensing Lead the strategic process of establishing BJAK's regulatory presence in new markets, including coordination for obtaining the necessary FCA licenses and approvals in the UK. Work closely with legal and compliance teams to ensure BJAK's operations meet all regulatory requirements. Ensure ongoing governance, regulatory alignment, and operational compliance with industry standards. Insurer Partnerships & Strategic Alliances Build and manage long-term relationships with insurers, underwriting partners, and financial ecosystem players. Negotiate commercial agreements, product distribution partnerships, and technology integrations. Develop strategic alliances that expand BJAK's distribution channels and strengthen market positioning. Product Launch & Market Execution Lead the commercial launch of BJAK's platform in the UK market. Collaborate with product and engineering teams to localise platform features, integrations, and customer journeys. Ensure BJAK's platform aligns with UK customer needs, regulatory requirements, and insurer integration standards. Drive fast execution and product iteration to achieve strong product-market fit. Commercial Growth & Business Operations Drive BJAK's commercial growth by expanding partnerships, distribution channels, and revenue opportunities. Establish scalable operating processes, commercial frameworks, and performance metrics. Work cross-functionally with marketing, product, operations, and compliance to ensure successful market execution. Leadership & Strategic Execution Represent BJAK with insurers, regulators, strategic partners, and industry stakeholders. Build and lead high-performing commercial teams with strong ownership and execution discipline. Work closely with the Founder and leadership team on BJAK's long-term global growth strategy. What You Will Need 7+ years of experience in fintech, insurance, digital platforms, consulting, or high-growth technology companies Strong understanding of the insurance or financial services ecosystem Experience working with insurers, financial institutions, or digital platforms Proven ability to build partnerships and drive commercial growth Experience launching or scaling products or business initiatives Strong leadership capability with experience managing cross-functional teams Highly analytical, execution-focused, and comfortable operating in fast-paced environments Experience operating in regulated markets is highly preferred Why Join BJAK Play a key leadership role in BJAK's global expansion Work directly with founders and senior leadership on strategic initiatives Opportunity to build and scale new markets from the ground up Join a fast-growing technology company transforming financial services Clear pathway into senior global leadership roles Compensation Range We offer a highly competitive compensation package ranging from £150,000 to £200,000, reflecting the seniority and strategic importance of this role, alongside performance-based incentives and long-term upside linked to business growth.
