GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed term contract. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department , you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities Manage a portfolio of VIP customers , overseeing all products and solutions across each customer's IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000. Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes. Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations. Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value. Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs. Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices. Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk. Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities. Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance. Act as the voice of the customer , providing structured feedback to internal teams to improve products, services, and the overall customer experience. Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives. Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS. Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams. Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential 4+ years' experience in Customer Success, Account Management, or a similar customer-facing role Proven ability to manage multiple strategic customers concurrently Strong project management and organisational skills Excellent relationship-building capabilities, including at senior stakeholder level Strong verbal and written communication skills, including presentations Ability to prioritise effectively in a fast-paced environment High attention to detail and strong problem-solving skills Resilience and adaptability when facing challenges Self-starter who can work independently while contributing to a team ? Desirable Experience with SaaS or accountancy software Familiarity with customer success platforms such as Gainsight Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths. Work for a certified Great Place to Work in every country we operate in. Join an inclusive environment where your ideas and experience can shape processes.
Apr 21, 2026
Contractor
Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed term contract. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department , you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities Manage a portfolio of VIP customers , overseeing all products and solutions across each customer's IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000. Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes. Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations. Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value. Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs. Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices. Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk. Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities. Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance. Act as the voice of the customer , providing structured feedback to internal teams to improve products, services, and the overall customer experience. Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives. Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS. Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams. Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential 4+ years' experience in Customer Success, Account Management, or a similar customer-facing role Proven ability to manage multiple strategic customers concurrently Strong project management and organisational skills Excellent relationship-building capabilities, including at senior stakeholder level Strong verbal and written communication skills, including presentations Ability to prioritise effectively in a fast-paced environment High attention to detail and strong problem-solving skills Resilience and adaptability when facing challenges Self-starter who can work independently while contributing to a team ? Desirable Experience with SaaS or accountancy software Familiarity with customer success platforms such as Gainsight Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths. Work for a certified Great Place to Work in every country we operate in. Join an inclusive environment where your ideas and experience can shape processes.
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! YOUR MISSION We're looking for a talented Leasing Consultant to join our Carwow Leasey division in Winnersh with the objective of providing exceptional customer service to our customers wanting to engage in leasing a vehicle from Carwow Leasey. You will be responding to enquiries in a fast and professional manner to ensure the maximum possible conversion and provide a first-class customer experience. The role involves building and maintaining strong relationships with customers, strategic leasing funders, and suppliers helping to drive results for Leasey. KEY RESPONSIBILITIES Become an expert on vehicle leasing, and, build a solid understanding of industry challenges and opportunities Day to day management of sales enquiry/pipeline Maintain the CRM in line with the company processes Taking full responsibility for your performance and your contribution towards the growth of Carwow Leasey Ability to meet monthly & quarterly targets Taking ownership for your personal development to ensure optimal performance Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey Regular feedback and communication with the Internal Sales manager on team/sales performance Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes Supporting in the effective management of relationships with key suppliers and partners Internal relationship management between teams/departments Supporting the application of company induction Taking ownership of complaints and liaising with complaints/sales manager where applicable Ensure that you are aware of and remain up to date in terms of Compliance. Adhere to all company policies, procedures and business ethics codes including anti-bribery policy. KEY REQUIREMENTS Results driven and highly motivated Strong communication skills are essential. Relationship building and cross-functional collaboration are a key part of this role Consultative and creative approach to problem solving Exceptional communication, and customer service Autonomous, proactive and goal orientated Experience within vehicle leasing industry (Required) Experience within a busy telesales team (Required) Proven track record in delivering against sales targets and growth plans Experience of sales processes and systems INTERVIEW PROCESS Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow 45 minutes video-call with 2 members of our Carwow Leasey Team 1 hour in-person interview with the Director and Performance Coach Values interview with 2 members of Carwow's Senior Leadership Team WHAT'S IN IT FOR YOU Hybrid working - 3 days per week in Winnersh Competitive base salary and monthly commission Matched pension contributions for a peaceful retirement Share options - when we thrive, so do you! Vitality Private Healthcare, for peace of mind, plus eyecare vouchers Life Assurance for (even more) peace of mind Monthly coaching sessions with Spill - our mental wellbeing partner Enhanced holiday package 28 days annual leave 1 day for your wedding 1 day off when you move house - because moving is hard enough without work! For your third year anniversary, get 30 days of annual leave per year For your tenth year anniversary, get 35 days of annual leave per year Option to buy 3 extra days of holiday per year Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones The latest tech (Macbook or Surface) to power your gif-sending talents Up to £500/€550 home office allowance for that massage chair you've been talking about Generous learning and development budget to help you master your craft Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Apr 21, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! YOUR MISSION We're looking for a talented Leasing Consultant to join our Carwow Leasey division in Winnersh with the objective of providing exceptional customer service to our customers wanting to engage in leasing a vehicle from Carwow Leasey. You will be responding to enquiries in a fast and professional manner to ensure the maximum possible conversion and provide a first-class customer experience. The role involves building and maintaining strong relationships with customers, strategic leasing funders, and suppliers helping to drive results for Leasey. KEY RESPONSIBILITIES Become an expert on vehicle leasing, and, build a solid understanding of industry challenges and opportunities Day to day management of sales enquiry/pipeline Maintain the CRM in line with the company processes Taking full responsibility for your performance and your contribution towards the growth of Carwow Leasey Ability to meet monthly & quarterly targets Taking ownership for your personal development to ensure optimal performance Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey Regular feedback and communication with the Internal Sales manager on team/sales performance Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes Supporting in the effective management of relationships with key suppliers and partners Internal relationship management between teams/departments Supporting the application of company induction Taking ownership of complaints and liaising with complaints/sales manager where applicable Ensure that you are aware of and remain up to date in terms of Compliance. Adhere to all company policies, procedures and business ethics codes including anti-bribery policy. KEY REQUIREMENTS Results driven and highly motivated Strong communication skills are essential. Relationship building and cross-functional collaboration are a key part of this role Consultative and creative approach to problem solving Exceptional communication, and customer service Autonomous, proactive and goal orientated Experience within vehicle leasing industry (Required) Experience within a busy telesales team (Required) Proven track record in delivering against sales targets and growth plans Experience of sales processes and systems INTERVIEW PROCESS Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow 45 minutes video-call with 2 members of our Carwow Leasey Team 1 hour in-person interview with the Director and Performance Coach Values interview with 2 members of Carwow's Senior Leadership Team WHAT'S IN IT FOR YOU Hybrid working - 3 days per week in Winnersh Competitive base salary and monthly commission Matched pension contributions for a peaceful retirement Share options - when we thrive, so do you! Vitality Private Healthcare, for peace of mind, plus eyecare vouchers Life Assurance for (even more) peace of mind Monthly coaching sessions with Spill - our mental wellbeing partner Enhanced holiday package 28 days annual leave 1 day for your wedding 1 day off when you move house - because moving is hard enough without work! For your third year anniversary, get 30 days of annual leave per year For your tenth year anniversary, get 35 days of annual leave per year Option to buy 3 extra days of holiday per year Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones The latest tech (Macbook or Surface) to power your gif-sending talents Up to £500/€550 home office allowance for that massage chair you've been talking about Generous learning and development budget to help you master your craft Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: The Event Coordinator plays a central role in ensuring exceptional event planning and delivery within the ICC's premium conference and meeting spaces. Acting as the primary pre event lead, you will guide organisers through a seamless planning journey, translating their objectives into clear operational plans and ensuring every detail aligns with ICC's service standards. On event days, you will be the key client contact, working closely with Duty Managers, Assistant Hospitality Managers, AV teams, venue partners and the wider operational groups to deliver smooth, high quality experiences. The role also contributes to the development towards the Event Managers role by supporting the wider Olympia Event Management team on exhibition style activity in the halls, gaining hands on experience as part of your growth pathway. This role also oversees the day to day running and internal bookings for the meeting room suite, ensuring it remains a well operated, premium environment for colleagues and stakeholders across the estate. Key Responsibilities: Event Planning and Coordination Support the General Manager, and operational team with pre-event planning tasks Act as the main point of contact for ICC clients during planning, offering warm, proactive and informed support. Lead on all pre event coordination including schedules, operational briefs, room layouts, resource planning and supplier liaison. Capture organiser requirements accurately and communicate them clearly to all internal teams. Prepare documentation including welcome packs, planning templates and operational checklists. Maintain organised and accurate event files, ensuring compliance with departmental procedures. Support client meetings, show rounds, virtual calls and planning discussions. Manage administrative tasks including licence renewals, logs, access cards, parking, catering vouchers and team schedule Event Delivery Act as the lead onsite contact, ensuring clients feel supported, reassured and confident throughout delivery. Work closely with Duty Managers, Assistant Hospitality Managers and AV to ensure all operational elements run smoothly. Liaise with venue partners and contractors to ensure premium service delivery. Conduct room readiness checks and ensure set ups match plans. Resolve any issues efficiently, escalating to Duty Managers where necessary. Ensure all client requests are actioned promptly with a hospitality led approach. Complete all post event processes including feedback, debriefs and file closure. Development Support - Exhibition Delivery Work with Event Managers to support exhibition style events in the halls, gaining valuable exposure to larger scale operational delivery. Assist with planning tasks, organiser communication and onsite support as part of your development towards an Event Manager role. Build strong working relationships with wider venue teams to understand cross venue processes. Meeting Room Suite Operations Oversee daily operations of the meeting room suite, ensuring rooms remain presentable, functional and aligned with premium standards. Manage internal bookings and coordinate set ups, hospitality and AV requirements. Conduct readiness checks and support colleagues using the space. Provide day to day customer service to internal stakeholders. Cross Team Colaborations Work collaboratively with Logistics, Hospitality, FM, Sales, CX and Venue Operations teams. Ensure accurate, timely information sharing across all departments. Support customer feedback and escalate themes where required. Contribute to a cohesive organiser experience that reflects ICC's service ethos. Person Specification: Experience Experience in event coordination, event administration or hospitality operations. Confident client facing experience with a warm, professional manner. Understanding of venue operations, conference planning or event delivery (desirable). Experience with CRM or event management systems (desirable). Skills & Abilities Excellent organisational, administrative and multitasking skills. Strong communication skills with the ability to build trusting relationships. Calm under pressure with strong prioritisation skills. Proficient in Microsoft Word, Excel and PowerPoint. High level of initiative and ability to learn new systems quickly. Collaborative team player with excellent personal presentation. Attributes & Behaviours Hospitality driven with a genuine commitment to exceptional service. Curious, ambitious and motivated to develop into an Event Manager role. Positive, proactive and solution focused. Flexible to work hours that reflect the event calendar. Sustainability Responsibilities: Engage fully with The Grand Plan, completing all required training and promoting sustainable practices. Seek ways to reduce waste and improve the sustainability of the ICC operations. Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 21, 2026
Full time
Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: The Event Coordinator plays a central role in ensuring exceptional event planning and delivery within the ICC's premium conference and meeting spaces. Acting as the primary pre event lead, you will guide organisers through a seamless planning journey, translating their objectives into clear operational plans and ensuring every detail aligns with ICC's service standards. On event days, you will be the key client contact, working closely with Duty Managers, Assistant Hospitality Managers, AV teams, venue partners and the wider operational groups to deliver smooth, high quality experiences. The role also contributes to the development towards the Event Managers role by supporting the wider Olympia Event Management team on exhibition style activity in the halls, gaining hands on experience as part of your growth pathway. This role also oversees the day to day running and internal bookings for the meeting room suite, ensuring it remains a well operated, premium environment for colleagues and stakeholders across the estate. Key Responsibilities: Event Planning and Coordination Support the General Manager, and operational team with pre-event planning tasks Act as the main point of contact for ICC clients during planning, offering warm, proactive and informed support. Lead on all pre event coordination including schedules, operational briefs, room layouts, resource planning and supplier liaison. Capture organiser requirements accurately and communicate them clearly to all internal teams. Prepare documentation including welcome packs, planning templates and operational checklists. Maintain organised and accurate event files, ensuring compliance with departmental procedures. Support client meetings, show rounds, virtual calls and planning discussions. Manage administrative tasks including licence renewals, logs, access cards, parking, catering vouchers and team schedule Event Delivery Act as the lead onsite contact, ensuring clients feel supported, reassured and confident throughout delivery. Work closely with Duty Managers, Assistant Hospitality Managers and AV to ensure all operational elements run smoothly. Liaise with venue partners and contractors to ensure premium service delivery. Conduct room readiness checks and ensure set ups match plans. Resolve any issues efficiently, escalating to Duty Managers where necessary. Ensure all client requests are actioned promptly with a hospitality led approach. Complete all post event processes including feedback, debriefs and file closure. Development Support - Exhibition Delivery Work with Event Managers to support exhibition style events in the halls, gaining valuable exposure to larger scale operational delivery. Assist with planning tasks, organiser communication and onsite support as part of your development towards an Event Manager role. Build strong working relationships with wider venue teams to understand cross venue processes. Meeting Room Suite Operations Oversee daily operations of the meeting room suite, ensuring rooms remain presentable, functional and aligned with premium standards. Manage internal bookings and coordinate set ups, hospitality and AV requirements. Conduct readiness checks and support colleagues using the space. Provide day to day customer service to internal stakeholders. Cross Team Colaborations Work collaboratively with Logistics, Hospitality, FM, Sales, CX and Venue Operations teams. Ensure accurate, timely information sharing across all departments. Support customer feedback and escalate themes where required. Contribute to a cohesive organiser experience that reflects ICC's service ethos. Person Specification: Experience Experience in event coordination, event administration or hospitality operations. Confident client facing experience with a warm, professional manner. Understanding of venue operations, conference planning or event delivery (desirable). Experience with CRM or event management systems (desirable). Skills & Abilities Excellent organisational, administrative and multitasking skills. Strong communication skills with the ability to build trusting relationships. Calm under pressure with strong prioritisation skills. Proficient in Microsoft Word, Excel and PowerPoint. High level of initiative and ability to learn new systems quickly. Collaborative team player with excellent personal presentation. Attributes & Behaviours Hospitality driven with a genuine commitment to exceptional service. Curious, ambitious and motivated to develop into an Event Manager role. Positive, proactive and solution focused. Flexible to work hours that reflect the event calendar. Sustainability Responsibilities: Engage fully with The Grand Plan, completing all required training and promoting sustainable practices. Seek ways to reduce waste and improve the sustainability of the ICC operations. Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level. Salary is between £33,000 to £38,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Manager, you will: Lead, coach, and develop a high-performing Customer Service team Ensure delivery of KPIs, SLAs, and service standards Manage escalations and complex customer complaints to resolution Improve processes to increase efficiency and accuracy Use data to identify trends and drive continuous improvement Collaborate with Supply Chain, Sales, Technical, and Operations teams Support key accounts and ensure service alignment across departments Contribute to senior-level reporting and service strategy As the Customer Service Manager, you will have: Proven experience leading high-performing Customer Service teams Strong coaching and people development capability Confidence handling escalations and complex service challenges A data-driven mindset with the ability to improve KPIs and service performance Excellent communication and stakeholder management skills A calm, solutions-focused approach under pressure Strong organisation skills and the ability to manage competing priorities effectively
Apr 21, 2026
Full time
Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level. Salary is between £33,000 to £38,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Manager, you will: Lead, coach, and develop a high-performing Customer Service team Ensure delivery of KPIs, SLAs, and service standards Manage escalations and complex customer complaints to resolution Improve processes to increase efficiency and accuracy Use data to identify trends and drive continuous improvement Collaborate with Supply Chain, Sales, Technical, and Operations teams Support key accounts and ensure service alignment across departments Contribute to senior-level reporting and service strategy As the Customer Service Manager, you will have: Proven experience leading high-performing Customer Service teams Strong coaching and people development capability Confidence handling escalations and complex service challenges A data-driven mindset with the ability to improve KPIs and service performance Excellent communication and stakeholder management skills A calm, solutions-focused approach under pressure Strong organisation skills and the ability to manage competing priorities effectively
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Apr 21, 2026
Full time
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
Apr 21, 2026
Full time
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage the end-to-end process for complex deals. In this role you will: Support the Sales Managers and teams in achieving all business targets by dealing with any service and complaint issues from customers. You will provide a single point of contact directly for clients experiencing service issues. You will manage the pre- and post-sale relationship with high value clients. You will liaise with internal departments to arrange escalations where necessary on any delayed serviced to the client. You will create business cases to resolve any issues with billing or service and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms would be extremely advantageous. The Candidate - Customer Success Manager - Account Manager To be successful in the role you will have the following experience: Experience in a customer service/Sales / Project Management Excellent communications skills Good problem solver and a passion for providing excellent service. Be accurate, detail orientated and the ability to spot opportunities for improvement You will be able to handle high workloads and prioritise tasks A team player with the ability to work independently. The Rewards Basic salary of up to £37k, along with a very attractive benefits and perks and OTE of £50k + Genuine opportunity to progress your career in this innovative business. The backing and support of working for an amazing brand Great benefits, incentives and culture are just some of the perks that you can expect. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market. Follow us on LinkedIn to see other roles.
Apr 21, 2026
Full time
Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage the end-to-end process for complex deals. In this role you will: Support the Sales Managers and teams in achieving all business targets by dealing with any service and complaint issues from customers. You will provide a single point of contact directly for clients experiencing service issues. You will manage the pre- and post-sale relationship with high value clients. You will liaise with internal departments to arrange escalations where necessary on any delayed serviced to the client. You will create business cases to resolve any issues with billing or service and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms would be extremely advantageous. The Candidate - Customer Success Manager - Account Manager To be successful in the role you will have the following experience: Experience in a customer service/Sales / Project Management Excellent communications skills Good problem solver and a passion for providing excellent service. Be accurate, detail orientated and the ability to spot opportunities for improvement You will be able to handle high workloads and prioritise tasks A team player with the ability to work independently. The Rewards Basic salary of up to £37k, along with a very attractive benefits and perks and OTE of £50k + Genuine opportunity to progress your career in this innovative business. The backing and support of working for an amazing brand Great benefits, incentives and culture are just some of the perks that you can expect. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market. Follow us on LinkedIn to see other roles.
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Apr 21, 2026
Full time
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 21, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 20, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 20, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 20, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 20, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 20, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
