Ready for a career with MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
Ready for a career with MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 18, 2026
Full time
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 18, 2026
Full time
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Parts Advisor - Yeovil area Prestige Franchised Motor Dealership Salary: 29,740 basic + 5k uncapped realistic OTE Bonus Hours: 45hrs per week The Role A prestigious main dealer in Yeovil is looking for a Parts Advisor to support workshop operations, retail customers, and showroom sales. This role focuses on managing stock, advising on parts and accessories, and delivering excellent customer service. Key Responsibilities Managing parts stock and ensuring timely availability for service jobs. Processing payments and maintaining high service standards. Organising stock and ensuring accurate records. What You Need Experience in automotive or aftersales (premium brand experience preferred). Strong customer service and sales skills. Organised, detail-oriented, and a team player. Benefits Brand training & career progression Flexible working options 30 days holiday (including Bank Holidays) Life assurance & pension scheme Staff discounts & cycle-to-work scheme Employee Assistance Programme Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 18, 2026
Full time
Parts Advisor - Yeovil area Prestige Franchised Motor Dealership Salary: 29,740 basic + 5k uncapped realistic OTE Bonus Hours: 45hrs per week The Role A prestigious main dealer in Yeovil is looking for a Parts Advisor to support workshop operations, retail customers, and showroom sales. This role focuses on managing stock, advising on parts and accessories, and delivering excellent customer service. Key Responsibilities Managing parts stock and ensuring timely availability for service jobs. Processing payments and maintaining high service standards. Organising stock and ensuring accurate records. What You Need Experience in automotive or aftersales (premium brand experience preferred). Strong customer service and sales skills. Organised, detail-oriented, and a team player. Benefits Brand training & career progression Flexible working options 30 days holiday (including Bank Holidays) Life assurance & pension scheme Staff discounts & cycle-to-work scheme Employee Assistance Programme Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Learner Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Learner Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 18, 2026
Full time
Learner Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Learner Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Internal Sales Advisor High Wycombe Our client is proud to operate with a genuine People First philosophy and Employee Ownership model, helping to deliver exceptional customer service across the business. With six locations nationwide and a team of approximately 150 co-owners, they supply Mechanical Services Contractors, Commercial Fire Sprinkler Contractors, Dry and Wet Riser Contractors, and Residential Fire Contractors throughout the UK. Their commitment to service excellence and next-day delivery has helped establish them as a trusted industry leader. Due to continued growth, they are now seeking an enthusiastic and committed Internal Sales Advisor to join their busy Customer Services team in High Wycombe. As a fully employee-owned business, every individual has a genuine stake in the company s success. Employees are encouraged to think like owners, with a culture built around growth, innovation, investment and continuous improvement. This approach has supported impressive growth over the past 23 years and created a positive environment where people are proud to work. The Role As an Internal Sales Advisor, you will play a key role in developing strong customer relationships while delivering an outstanding level of service. Your responsibilities will include processing customer orders, preparing quotations and managing enquiries efficiently and professionally. Working closely with the wider branch team, you will ensure customers receive the highest standard of support while identifying opportunities to increase sales and strengthen customer partnerships. You will help maintain the company s reputation as the supplier of choice within a highly competitive market. The High Wycombe branch is ambitious, fast-paced and commercially focused, offering a strong team culture and a shared commitment to growth and customer satisfaction. Skills & Experience Required Previous experience within an internal sales, account management or commercially focused customer service role, ideally within the Mechanical Services sector. Comfortable working in a fast-paced, commercially driven environment alongside Commercial Leads and branch teams. Proven ability to manage and grow customer accounts, building long-term relationships and identifying opportunities to maximise revenue. Confident in proactively engaging customers, influencing decisions, handling objections and converting opportunities into sales. Driven, resilient and motivated by achieving results within a competitive market. Strong relationship-building skills with the ability to balance excellent customer service alongside commercial objectives. Commercially aware, with the confidence to challenge, question and advise customers effectively. Adaptable and solutions-focused, with the ability to manage changing priorities. Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally.
May 18, 2026
Full time
Internal Sales Advisor High Wycombe Our client is proud to operate with a genuine People First philosophy and Employee Ownership model, helping to deliver exceptional customer service across the business. With six locations nationwide and a team of approximately 150 co-owners, they supply Mechanical Services Contractors, Commercial Fire Sprinkler Contractors, Dry and Wet Riser Contractors, and Residential Fire Contractors throughout the UK. Their commitment to service excellence and next-day delivery has helped establish them as a trusted industry leader. Due to continued growth, they are now seeking an enthusiastic and committed Internal Sales Advisor to join their busy Customer Services team in High Wycombe. As a fully employee-owned business, every individual has a genuine stake in the company s success. Employees are encouraged to think like owners, with a culture built around growth, innovation, investment and continuous improvement. This approach has supported impressive growth over the past 23 years and created a positive environment where people are proud to work. The Role As an Internal Sales Advisor, you will play a key role in developing strong customer relationships while delivering an outstanding level of service. Your responsibilities will include processing customer orders, preparing quotations and managing enquiries efficiently and professionally. Working closely with the wider branch team, you will ensure customers receive the highest standard of support while identifying opportunities to increase sales and strengthen customer partnerships. You will help maintain the company s reputation as the supplier of choice within a highly competitive market. The High Wycombe branch is ambitious, fast-paced and commercially focused, offering a strong team culture and a shared commitment to growth and customer satisfaction. Skills & Experience Required Previous experience within an internal sales, account management or commercially focused customer service role, ideally within the Mechanical Services sector. Comfortable working in a fast-paced, commercially driven environment alongside Commercial Leads and branch teams. Proven ability to manage and grow customer accounts, building long-term relationships and identifying opportunities to maximise revenue. Confident in proactively engaging customers, influencing decisions, handling objections and converting opportunities into sales. Driven, resilient and motivated by achieving results within a competitive market. Strong relationship-building skills with the ability to balance excellent customer service alongside commercial objectives. Commercially aware, with the confidence to challenge, question and advise customers effectively. Adaptable and solutions-focused, with the ability to manage changing priorities. Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally.
Four Squared Recruitment Ltd
Claines, Worcestershire
Customer Service Advisor Location: Worcester - Office Based Hours: Full Time Contract: Temporary Salary: £12.66ph Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast paced environment, and takes pride in delivering a high standard of service. As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately. Key Responsibilities: Acting as the first point of contact for customer enquiries via phone, email, and/or face to face Handling a high volume of queries while maintaining excellent service standards Resolving customer issues and complaints in a calm and professional manner Accurately updating customer records and internal systems Providing clear and accurate information about products/services Escalating complex issues where appropriate Working closely with colleagues and other departments to ensure a seamless customer experience Adhering to company policies, procedures, and data protection requirements About You: Previous experience in a customer service or customer facing role is desirable Strong verbal and written communication skills A positive, professional, and empathetic approach Ability to remain calm under pressure and manage challenging conversations Good organisational skills and attention to detail Confident using IT systems and standard office software Reliable, punctual, and a strong team player What We Offer Full training and ongoing support Opportunities for career development and progression A supportive and inclusive working environment If you re passionate about delivering outstanding customer service and are looking to join a company that values its people, we d love to hear from you. To apply , please submit your CV to (url removed)
May 18, 2026
Seasonal
Customer Service Advisor Location: Worcester - Office Based Hours: Full Time Contract: Temporary Salary: £12.66ph Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast paced environment, and takes pride in delivering a high standard of service. As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately. Key Responsibilities: Acting as the first point of contact for customer enquiries via phone, email, and/or face to face Handling a high volume of queries while maintaining excellent service standards Resolving customer issues and complaints in a calm and professional manner Accurately updating customer records and internal systems Providing clear and accurate information about products/services Escalating complex issues where appropriate Working closely with colleagues and other departments to ensure a seamless customer experience Adhering to company policies, procedures, and data protection requirements About You: Previous experience in a customer service or customer facing role is desirable Strong verbal and written communication skills A positive, professional, and empathetic approach Ability to remain calm under pressure and manage challenging conversations Good organisational skills and attention to detail Confident using IT systems and standard office software Reliable, punctual, and a strong team player What We Offer Full training and ongoing support Opportunities for career development and progression A supportive and inclusive working environment If you re passionate about delivering outstanding customer service and are looking to join a company that values its people, we d love to hear from you. To apply , please submit your CV to (url removed)
Four Squared Recruitment Ltd
Worcester, Worcestershire
Customer Service Advisor Location: Worcester - Office Based Hours: Full Time Contract: Temporary Salary: £12.66ph Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast paced environment, and takes pride in delivering a high standard of service. As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately. Key Responsibilities: Acting as the first point of contact for customer enquiries via phone, email, and/or face to face Handling a high volume of queries while maintaining excellent service standards Resolving customer issues and complaints in a calm and professional manner Accurately updating customer records and internal systems Providing clear and accurate information about products/services Escalating complex issues where appropriate Working closely with colleagues and other departments to ensure a seamless customer experience Adhering to company policies, procedures, and data protection requirements About You: Previous experience in a customer service or customer facing role is desirable Strong verbal and written communication skills A positive, professional, and empathetic approach Ability to remain calm under pressure and manage challenging conversations Good organisational skills and attention to detail Confident using IT systems and standard office software Reliable, punctual, and a strong team player What We Offer Full training and ongoing support Opportunities for career development and progression A supportive and inclusive working environment If you re passionate about delivering outstanding customer service and are looking to join a company that values its people, we d love to hear from you. To apply , please submit your CV to (url removed)
May 18, 2026
Seasonal
Customer Service Advisor Location: Worcester - Office Based Hours: Full Time Contract: Temporary Salary: £12.66ph Four Squared Recruitment are currently recruiting for a Customer Service Advisor to join a friendly and supportive team. This role is ideal for someone who enjoys helping people, thrives in a fast paced environment, and takes pride in delivering a high standard of service. As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately. Key Responsibilities: Acting as the first point of contact for customer enquiries via phone, email, and/or face to face Handling a high volume of queries while maintaining excellent service standards Resolving customer issues and complaints in a calm and professional manner Accurately updating customer records and internal systems Providing clear and accurate information about products/services Escalating complex issues where appropriate Working closely with colleagues and other departments to ensure a seamless customer experience Adhering to company policies, procedures, and data protection requirements About You: Previous experience in a customer service or customer facing role is desirable Strong verbal and written communication skills A positive, professional, and empathetic approach Ability to remain calm under pressure and manage challenging conversations Good organisational skills and attention to detail Confident using IT systems and standard office software Reliable, punctual, and a strong team player What We Offer Full training and ongoing support Opportunities for career development and progression A supportive and inclusive working environment If you re passionate about delivering outstanding customer service and are looking to join a company that values its people, we d love to hear from you. To apply , please submit your CV to (url removed)
A great opportunity to join an established SME as Board level Finance Director Client Details Our client is a well-established small manufacturing business specialising in high-quality products for industrial and commercial applications. With a strong reputation for quality, and customer service, they are entering an exciting phase of strategic and operational development that the Finance Director will play a key role in supporting. Description This role will be pivotal in shaping the financial strategy of the business, driving performance, and supporting sustainable growth. The successful candidate will provide clear financial leadership, robust reporting, and insightful analysis to inform key business decisions. Lead and manage the finance function, ensuring accurate and timely financial reporting Develop and execute financial strategy aligned with business objectives Provide strategic financial insight and guidance to the Managing Director and Board Oversee budgeting, forecasting, and cash flow management Drive cost control initiatives and margin improvement across the business Ensure compliance with statutory requirements, audits, and tax regulations Support operational teams with financial analysis and performance metrics Evaluate investment opportunities, capital expenditure, and ROI Manage relationships with external stakeholders including auditors, banks, and advisors Develop and mentor the finance team to enhance capability and performance Profile We are looking for an experienced, qualified Finance Director (ACA, ACCA, CIMA or equivalent) who wants to be highly visible and have impact on the business growth and development. You will bring a proven track record in senior finance leadership, ideally within manufacturing, along with the commercial edge to influence at board level. Experience in SME environments is key, as is the ability to operate both strategically and also be hands-on when needed. This is a visible, on-site role in a close-knit team. We are looking for someone approachable, engaging and naturally collaborative. A Finance Director who enjoys getting out into the business, building relationships with operations, and really understanding how things work in all areas of the business. You will be proactive and curious to understand all areas of the business and deputise for the MD if required. Above all, you'll bring a pragmatic, solutions-focused mindset, with high levels of integrity/professionalism and the leadership skills to support and develop a small team. Job Offer Six Figure Package This will be an onsite role
May 18, 2026
Full time
A great opportunity to join an established SME as Board level Finance Director Client Details Our client is a well-established small manufacturing business specialising in high-quality products for industrial and commercial applications. With a strong reputation for quality, and customer service, they are entering an exciting phase of strategic and operational development that the Finance Director will play a key role in supporting. Description This role will be pivotal in shaping the financial strategy of the business, driving performance, and supporting sustainable growth. The successful candidate will provide clear financial leadership, robust reporting, and insightful analysis to inform key business decisions. Lead and manage the finance function, ensuring accurate and timely financial reporting Develop and execute financial strategy aligned with business objectives Provide strategic financial insight and guidance to the Managing Director and Board Oversee budgeting, forecasting, and cash flow management Drive cost control initiatives and margin improvement across the business Ensure compliance with statutory requirements, audits, and tax regulations Support operational teams with financial analysis and performance metrics Evaluate investment opportunities, capital expenditure, and ROI Manage relationships with external stakeholders including auditors, banks, and advisors Develop and mentor the finance team to enhance capability and performance Profile We are looking for an experienced, qualified Finance Director (ACA, ACCA, CIMA or equivalent) who wants to be highly visible and have impact on the business growth and development. You will bring a proven track record in senior finance leadership, ideally within manufacturing, along with the commercial edge to influence at board level. Experience in SME environments is key, as is the ability to operate both strategically and also be hands-on when needed. This is a visible, on-site role in a close-knit team. We are looking for someone approachable, engaging and naturally collaborative. A Finance Director who enjoys getting out into the business, building relationships with operations, and really understanding how things work in all areas of the business. You will be proactive and curious to understand all areas of the business and deputise for the MD if required. Above all, you'll bring a pragmatic, solutions-focused mindset, with high levels of integrity/professionalism and the leadership skills to support and develop a small team. Job Offer Six Figure Package This will be an onsite role
Are you an experienced Sales Manager looking for an exciting opportunity with a leading housebuilder in Essex? I am currently working on behalf of a respected developer seeking a driven and customer-focused individual to lead the sales journey across a high-quality residential development. Key Responsibilities Drive sales performance across each development, ensuring targets are consistently achieved whilst maximising profitability within agreed financial objectives. Lead, support, and develop the sales team through effective coaching, mentoring, and ongoing performance management to maintain high standards across all sites. Oversee the recruitment and onboarding of Sales Advisors, ensuring all new starters successfully complete the company induction and training programme. Maintain appropriate staffing levels across developments, proactively managing holiday and sickness cover to ensure continuous sales operations. Carry out regular site visits to provide guidance, motivation, and operational support to Sales Advisors and Senior Sales Advisors. Ensure all sales offices and marketing suites, including temporary cabins, are fully operational, professionally presented, and completed within agreed timescales. Work closely with the Sales Director and Head of Sales to recommend pricing strategies, sales releases, and tailored approaches to maximise performance across developments. Contribute towards marketing and PR initiatives by supporting campaigns and suggesting promotional activities in line with divisional and company objectives. Monitor and review weekly construction and sales meetings, ensuring accurate records are maintained and any actions are followed through effectively. Conduct regular inspections of properties and developments to ensure presentation standards are maintained to an exceptional level. Ensure all sales activities operate in full accordance with company procedures, industry regulations, and compliance standards. Requirements Proven track record within a target-driven sales environment, with the ability to consistently deliver strong commercial results. Previous experience leading and managing sales teams, including responsibility for performance, development, and day-to-day supervision of direct reports. Strong background working within a fast-paced and high-performing sales environment, contributing positively to overall team success. Demonstrated ability to deliver an exceptional customer journey, maintaining high standards of service throughout the sales process. Experienced in handling customer queries and resolving issues professionally and efficiently to achieve positive outcomes and customer satisfaction. Why Apply? Opportunity to join a well-established and highly regarded housebuilder. Competitive basic salary with attractive commission and bonus structure. Clear career progression and ongoing professional development. Fast-paced and rewarding working environment within the property sector. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
May 18, 2026
Full time
Are you an experienced Sales Manager looking for an exciting opportunity with a leading housebuilder in Essex? I am currently working on behalf of a respected developer seeking a driven and customer-focused individual to lead the sales journey across a high-quality residential development. Key Responsibilities Drive sales performance across each development, ensuring targets are consistently achieved whilst maximising profitability within agreed financial objectives. Lead, support, and develop the sales team through effective coaching, mentoring, and ongoing performance management to maintain high standards across all sites. Oversee the recruitment and onboarding of Sales Advisors, ensuring all new starters successfully complete the company induction and training programme. Maintain appropriate staffing levels across developments, proactively managing holiday and sickness cover to ensure continuous sales operations. Carry out regular site visits to provide guidance, motivation, and operational support to Sales Advisors and Senior Sales Advisors. Ensure all sales offices and marketing suites, including temporary cabins, are fully operational, professionally presented, and completed within agreed timescales. Work closely with the Sales Director and Head of Sales to recommend pricing strategies, sales releases, and tailored approaches to maximise performance across developments. Contribute towards marketing and PR initiatives by supporting campaigns and suggesting promotional activities in line with divisional and company objectives. Monitor and review weekly construction and sales meetings, ensuring accurate records are maintained and any actions are followed through effectively. Conduct regular inspections of properties and developments to ensure presentation standards are maintained to an exceptional level. Ensure all sales activities operate in full accordance with company procedures, industry regulations, and compliance standards. Requirements Proven track record within a target-driven sales environment, with the ability to consistently deliver strong commercial results. Previous experience leading and managing sales teams, including responsibility for performance, development, and day-to-day supervision of direct reports. Strong background working within a fast-paced and high-performing sales environment, contributing positively to overall team success. Demonstrated ability to deliver an exceptional customer journey, maintaining high standards of service throughout the sales process. Experienced in handling customer queries and resolving issues professionally and efficiently to achieve positive outcomes and customer satisfaction. Why Apply? Opportunity to join a well-established and highly regarded housebuilder. Competitive basic salary with attractive commission and bonus structure. Clear career progression and ongoing professional development. Fast-paced and rewarding working environment within the property sector. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Fragrance Manager, you'll play a defining role in bringing your store's fragrance universe to life. With your deep product knowledge, storytelling ability and passion for customer experience, you'll curate a space where discovery feels personal, immersive and unforgettable. You'll lead your team to deliver exceptional service, empower Beauty Advisors to share compelling fragrance stories, and create meaningful connections with customers. Through coaching, development and on floor leadership, you'll elevate expertise, drive commercial performance and shape a dynamic, educational environment that positions SEPHORA as the destination for fragrance. If you thrive in a fast paced setting, love blending creativity with strategy, and want to help create the fragrance experience for our newest flagship, this is your moment. What you'll be doing Leading, coaching and inspiring Beauty Advisors to deliver exceptional service, grow their expertise and create memorable fragrance experiences. Delivering ongoing training in product knowledge, selling skills and personalised consultations to build confidence and capability. Conducting performance check ins, setting clear goals and supporting individual development plans. Staying ahead of fragrance trends and innovations to guide customers, inspire the team and keep the department culturally relevant. Leading the team to exceed sales targets through expert consultations, relationship building and thoughtful upselling and cross selling. Resolving customer enquiries and concerns promptly, upholding high satisfaction and loyalty. Overseeing fragrance operations, including inventory accuracy, stock flow, replenishment and visual standards. Collaborating with store leadership to deliver engaging promotional moments, brand activations and seasonal campaigns. Managing Employee Relations processes where needed, including attendance and performance conversations. Driving operational compliance across loss prevention, health and safety and SEPHORA standards. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring Proven retail leadership experience with strong capability in coaching, performance management and team development. Deep understanding of fragrance trends, storytelling and personalised consultation techniques. A commercial mindset with experience driving sales performance and delivering KPIs. Outstanding communication and interpersonal skills to build strong customer and team relationships. Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. Experience managing ER processes where needed. A collaborative approach and ability to work cross functionally. Flexibility to work evenings, weekends and peak trading periods. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
May 18, 2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Fragrance Manager, you'll play a defining role in bringing your store's fragrance universe to life. With your deep product knowledge, storytelling ability and passion for customer experience, you'll curate a space where discovery feels personal, immersive and unforgettable. You'll lead your team to deliver exceptional service, empower Beauty Advisors to share compelling fragrance stories, and create meaningful connections with customers. Through coaching, development and on floor leadership, you'll elevate expertise, drive commercial performance and shape a dynamic, educational environment that positions SEPHORA as the destination for fragrance. If you thrive in a fast paced setting, love blending creativity with strategy, and want to help create the fragrance experience for our newest flagship, this is your moment. What you'll be doing Leading, coaching and inspiring Beauty Advisors to deliver exceptional service, grow their expertise and create memorable fragrance experiences. Delivering ongoing training in product knowledge, selling skills and personalised consultations to build confidence and capability. Conducting performance check ins, setting clear goals and supporting individual development plans. Staying ahead of fragrance trends and innovations to guide customers, inspire the team and keep the department culturally relevant. Leading the team to exceed sales targets through expert consultations, relationship building and thoughtful upselling and cross selling. Resolving customer enquiries and concerns promptly, upholding high satisfaction and loyalty. Overseeing fragrance operations, including inventory accuracy, stock flow, replenishment and visual standards. Collaborating with store leadership to deliver engaging promotional moments, brand activations and seasonal campaigns. Managing Employee Relations processes where needed, including attendance and performance conversations. Driving operational compliance across loss prevention, health and safety and SEPHORA standards. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring Proven retail leadership experience with strong capability in coaching, performance management and team development. Deep understanding of fragrance trends, storytelling and personalised consultation techniques. A commercial mindset with experience driving sales performance and delivering KPIs. Outstanding communication and interpersonal skills to build strong customer and team relationships. Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. Experience managing ER processes where needed. A collaborative approach and ability to work cross functionally. Flexibility to work evenings, weekends and peak trading periods. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
May 18, 2026
Full time
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
aka Recruitment are proud to be working with a fantastic client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Parts Sales Advisor position. Working Monday to Friday 8am to 5pm and Saturdays mornings 8am to 1pm you will be rewarded with a fantastic salary basic ranging between 28-35k plus an bonus adding an additional 6k on top. This position is based in Leeds for a thriving branch Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Parts experience is essential Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business. To apply for this role please send your CV in confidence to us here at Aka Recruitment
May 18, 2026
Full time
aka Recruitment are proud to be working with a fantastic client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Parts Sales Advisor position. Working Monday to Friday 8am to 5pm and Saturdays mornings 8am to 1pm you will be rewarded with a fantastic salary basic ranging between 28-35k plus an bonus adding an additional 6k on top. This position is based in Leeds for a thriving branch Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Parts experience is essential Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business. To apply for this role please send your CV in confidence to us here at Aka Recruitment
Opus People Solutions Ltd
Astwood Bank, Worcestershire
Hourly rate: 14.13 Working hours: 37 Monday-Friday Location: Woodrow Centre, Redditch B98 7RY/ Hybrid 3 days Contract: 3 months Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resultant from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry What we're looking for: Experience of working in a financial, accounting, or income service Knowledge and experience of using and interpreting data and customer accounts to provide advice Knowledge of housing legislation or debt recovery For more information or to process your application, please apply now!
May 18, 2026
Seasonal
Hourly rate: 14.13 Working hours: 37 Monday-Friday Location: Woodrow Centre, Redditch B98 7RY/ Hybrid 3 days Contract: 3 months Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resultant from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry What we're looking for: Experience of working in a financial, accounting, or income service Knowledge and experience of using and interpreting data and customer accounts to provide advice Knowledge of housing legislation or debt recovery For more information or to process your application, please apply now!
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 18, 2026
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Audi Leicester is seeking a professional and customer-driven Bodyshop Advisor to join our team and help deliver a class-leading cosmetic repair experience aligned with Audi's premium standards. This role is ideal for someone who enjoys working with customers, has a keen eye for detail, and thrives in a fast-paced automotive environment. The Role As Bodyshop Advisor, you will be the main point of contact for customers visiting our Bodyshop. You will actively consult with customers to identify cosmetic repair opportunities, guide them through the repair process, and ensure their experience is seamless from initial enquiry through to vehicle collection. Your responsibilities will include: Welcoming and consulting with customers visiting the business. Inspecting vehicles and identifying potential cosmetic and body repairs. Creating accurate and timely repair quotations. Proactively following up on repair opportunities to maximise conversion. Booking work into the Bodyshop and managing the repair workflow. Liaising with technicians and other departments to ensure smooth progress. Keeping customers informed throughout the repair journey. Ensuring completed work meets Audi quality standards. Delivering a premium, class-leading customer experience at every touchpoint. Maintaining accurate records and ensuring compliance with dealership processes. About You We're looking for someone who combines strong customer service skills with commercial awareness and attention to detail. You will ideally have: Previous experience in a Bodyshop, service advisor, or automotive customer-facing role. Excellent communication and interpersonal skills. Confidence discussing repairs and costs with customers. A proactive, sales-focused approach to identifying and converting opportunities. Strong organisation and follow-up skills. A high standard of professionalism and presentation. The ability to manage multiple jobs while maintaining quality. Full UK driving licence. Experience within a premium or franchised dealership environment would be advantageous, but not essential. Why Join Audi Leicester? Represent one of the world's leading premium automotive brands. Be part of a professional and supportive team. Opportunity to influence customer satisfaction and Bodyshop performance. Ongoing training and development within a respected dealer group. If you're passionate about customer experience, enjoy building relationships, and take pride in delivering high-quality results, we'd love to hear from you. Apply now to join Audi Leicester as a Bodyshop Advisor. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 18, 2026
Full time
Audi Leicester is seeking a professional and customer-driven Bodyshop Advisor to join our team and help deliver a class-leading cosmetic repair experience aligned with Audi's premium standards. This role is ideal for someone who enjoys working with customers, has a keen eye for detail, and thrives in a fast-paced automotive environment. The Role As Bodyshop Advisor, you will be the main point of contact for customers visiting our Bodyshop. You will actively consult with customers to identify cosmetic repair opportunities, guide them through the repair process, and ensure their experience is seamless from initial enquiry through to vehicle collection. Your responsibilities will include: Welcoming and consulting with customers visiting the business. Inspecting vehicles and identifying potential cosmetic and body repairs. Creating accurate and timely repair quotations. Proactively following up on repair opportunities to maximise conversion. Booking work into the Bodyshop and managing the repair workflow. Liaising with technicians and other departments to ensure smooth progress. Keeping customers informed throughout the repair journey. Ensuring completed work meets Audi quality standards. Delivering a premium, class-leading customer experience at every touchpoint. Maintaining accurate records and ensuring compliance with dealership processes. About You We're looking for someone who combines strong customer service skills with commercial awareness and attention to detail. You will ideally have: Previous experience in a Bodyshop, service advisor, or automotive customer-facing role. Excellent communication and interpersonal skills. Confidence discussing repairs and costs with customers. A proactive, sales-focused approach to identifying and converting opportunities. Strong organisation and follow-up skills. A high standard of professionalism and presentation. The ability to manage multiple jobs while maintaining quality. Full UK driving licence. Experience within a premium or franchised dealership environment would be advantageous, but not essential. Why Join Audi Leicester? Represent one of the world's leading premium automotive brands. Be part of a professional and supportive team. Opportunity to influence customer satisfaction and Bodyshop performance. Ongoing training and development within a respected dealer group. If you're passionate about customer experience, enjoy building relationships, and take pride in delivering high-quality results, we'd love to hear from you. Apply now to join Audi Leicester as a Bodyshop Advisor. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Office-Based Role Alternate shifts: 8:00am-4:00pm and 9:00am-5:00pm Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority. This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation. Key Responsibilities Provide administrative support to customers and internal teams Manage shared inboxes, incoming calls, and service requests Prepare and format documents, reports, and correspondence Liaise with engineers to schedule works and appointments Act as a key point of contact for customers, ensuring a professional and positive experience What We Are Looking For Previous experience in an office or reail customer service role Experience working in a fast-paced environment Strong organisational and communication skills The ability to produce accurate documentation and reports A professional and customer-focused approach If you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you.
May 18, 2026
Full time
Office-Based Role Alternate shifts: 8:00am-4:00pm and 9:00am-5:00pm Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority. This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation. Key Responsibilities Provide administrative support to customers and internal teams Manage shared inboxes, incoming calls, and service requests Prepare and format documents, reports, and correspondence Liaise with engineers to schedule works and appointments Act as a key point of contact for customers, ensuring a professional and positive experience What We Are Looking For Previous experience in an office or reail customer service role Experience working in a fast-paced environment Strong organisational and communication skills The ability to produce accurate documentation and reports A professional and customer-focused approach If you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you.
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 18, 2026
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
