Overview Element has a fantastic opportunity for an Operations Coordinator to join our Reaction to Fire team at Holmesfield Road working for our Warringtonfire brand. This is a great opportunity to develop your career within a Global Testing, Inspection & Certification business. Warringtonfire exists to help make certain that the materials, products and processes that we test, inspect and certify are always safe, quality, compliant and fit for purpose. Responsibilities Have full access to the validation system keeping it up to date and providing information to the senior laboratory team when information is overdue. Assist with organising team training within the laboratory. Update, format and upload standard operating procedures, risk assessments and other laboratory documentation utilising the change management process. Scanning test files once the job is completed and placed into the correct location on the system. Scanning and organising historic laboratory record sheets, Closing historic jobs with the guidance from senior team members. Supporting the operations manager in the production of technical capex requests. Supporting the team with month end revenue performance and invoicing queries. Issue order acknowledgments and perform contract reviews. Using the purchasing system to order laboratory consumables. Any other reasonable requests as requested by the management. Skills / Qualifications Previous experience in an administrative or coordinator role Exposure to test or laboratory practices Strong interpersonal skills Highly organised Good verbal and written communication skills Self-motivated with flexible approach to work Benefits 33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Apr 20, 2026
Full time
Overview Element has a fantastic opportunity for an Operations Coordinator to join our Reaction to Fire team at Holmesfield Road working for our Warringtonfire brand. This is a great opportunity to develop your career within a Global Testing, Inspection & Certification business. Warringtonfire exists to help make certain that the materials, products and processes that we test, inspect and certify are always safe, quality, compliant and fit for purpose. Responsibilities Have full access to the validation system keeping it up to date and providing information to the senior laboratory team when information is overdue. Assist with organising team training within the laboratory. Update, format and upload standard operating procedures, risk assessments and other laboratory documentation utilising the change management process. Scanning test files once the job is completed and placed into the correct location on the system. Scanning and organising historic laboratory record sheets, Closing historic jobs with the guidance from senior team members. Supporting the operations manager in the production of technical capex requests. Supporting the team with month end revenue performance and invoicing queries. Issue order acknowledgments and perform contract reviews. Using the purchasing system to order laboratory consumables. Any other reasonable requests as requested by the management. Skills / Qualifications Previous experience in an administrative or coordinator role Exposure to test or laboratory practices Strong interpersonal skills Highly organised Good verbal and written communication skills Self-motivated with flexible approach to work Benefits 33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Systems Coordinator - Laboratory Quality & Testing Location: Kettering, Northamptonshire Salary: Up to £30,000 per annum Hours: 37.5 hours per week Closing Date: 29 April 2026 Interviews: 7 May 2026 (on-site) What's in It for You 25-30 days annual leaveLife assurance coverGroup personal pension schemeIncome protectionFree on-site parkingSupportive team environment with training and development opportunities About the Role We are looking for a motivated and detail-focused Systems Coordinator to join a well-established Safety Product Testing laboratory environment.You will play a key role in supporting the quality systems that underpin laboratory testing activities for a wide range of personal protective equipment (PPE) used globally. These products help protect people working in demanding environments, from construction and manufacturing through to specialist safety and sporting applications.Working within a collaborative technical team, you will help ensure testing processes remain accurate, compliant, and fully aligned with recognised international standards. What You'll Be Doing After full training and support, you will be responsible for:Maintaining and improving quality and technical documentation, including calibration records, maintenance logs, and certificates of conformitySupporting and developing the department's ISO 17025 quality management systemCarrying out equipment calibrations in line with relevant international and European standardsCoordinating inter-laboratory comparisons and proficiency testing activitiesActing as the main point of contact for external accreditation audits (UKAS)Supporting internal audit activities and continuous improvement initiativesEnsuring compliance with Health & Safety procedures and regulationsManaging calibration schedules and ensuring all equipment remains compliantProducing calibration certificates with accurate data, analysis, and conclusionsLiaising with external subcontractors and suppliersSupporting calculation and review of measurement uncertainty budgetsCreating, maintaining, and validating test result templatesProviding support to departmental administrative functions where required About You We are looking for someone who is organised, analytical, and comfortable working in a structured technical environment. Essential skills and experience: Science or mathematics background (A-Level grade C or above, or equivalent) OR relevant laboratory experienceStrong attention to detail and high levels of accuracyGood written and verbal communication skillsStrong organisational and time management abilitiesConfident IT skills, particularly Microsoft OfficeAbility to work independently and use initiativeLogical, methodical approach to problem-solvingAdaptable and comfortable working in a changing environment Desirable experience: Experience working within quality assurance or quality management systemsFamiliarity with ISO 17025 standardsUnderstanding of laboratory or mechanical/physics principlesExposure to measurement uncertainty calculations Apply Now If you're looking for a role where accuracy, quality, and continuous improvement are valued, and you enjoy working in a technical laboratory setting, we'd love to hear from you.
Apr 20, 2026
Full time
Systems Coordinator - Laboratory Quality & Testing Location: Kettering, Northamptonshire Salary: Up to £30,000 per annum Hours: 37.5 hours per week Closing Date: 29 April 2026 Interviews: 7 May 2026 (on-site) What's in It for You 25-30 days annual leaveLife assurance coverGroup personal pension schemeIncome protectionFree on-site parkingSupportive team environment with training and development opportunities About the Role We are looking for a motivated and detail-focused Systems Coordinator to join a well-established Safety Product Testing laboratory environment.You will play a key role in supporting the quality systems that underpin laboratory testing activities for a wide range of personal protective equipment (PPE) used globally. These products help protect people working in demanding environments, from construction and manufacturing through to specialist safety and sporting applications.Working within a collaborative technical team, you will help ensure testing processes remain accurate, compliant, and fully aligned with recognised international standards. What You'll Be Doing After full training and support, you will be responsible for:Maintaining and improving quality and technical documentation, including calibration records, maintenance logs, and certificates of conformitySupporting and developing the department's ISO 17025 quality management systemCarrying out equipment calibrations in line with relevant international and European standardsCoordinating inter-laboratory comparisons and proficiency testing activitiesActing as the main point of contact for external accreditation audits (UKAS)Supporting internal audit activities and continuous improvement initiativesEnsuring compliance with Health & Safety procedures and regulationsManaging calibration schedules and ensuring all equipment remains compliantProducing calibration certificates with accurate data, analysis, and conclusionsLiaising with external subcontractors and suppliersSupporting calculation and review of measurement uncertainty budgetsCreating, maintaining, and validating test result templatesProviding support to departmental administrative functions where required About You We are looking for someone who is organised, analytical, and comfortable working in a structured technical environment. Essential skills and experience: Science or mathematics background (A-Level grade C or above, or equivalent) OR relevant laboratory experienceStrong attention to detail and high levels of accuracyGood written and verbal communication skillsStrong organisational and time management abilitiesConfident IT skills, particularly Microsoft OfficeAbility to work independently and use initiativeLogical, methodical approach to problem-solvingAdaptable and comfortable working in a changing environment Desirable experience: Experience working within quality assurance or quality management systemsFamiliarity with ISO 17025 standardsUnderstanding of laboratory or mechanical/physics principlesExposure to measurement uncertainty calculations Apply Now If you're looking for a role where accuracy, quality, and continuous improvement are valued, and you enjoy working in a technical laboratory setting, we'd love to hear from you.
A leading company based in the Suffolk area is seeking to appoint a Technical Support Coordinator to join their existing team. The position will be a client supporting role but also supporting the Sales and Project Teams internally. Responsibilities of the Technical Support Coordinator will include: - Supporting the build and estimating of new and existing projects - Working with bills of materials and proposals - Responding to requests for costing data on builds - Providing Technical and Product data to internal teams - Maintaining internal company database supporting all relevant internal teams - Looking at cost reductions and controlling costs -Managing the data within the project from an administration support function Candidates should have a strong eye for detail and a background in supporting an engineering or manufacturing team. You will be team orientated and have the ability to build solid business relationships. Applicants should be confident communicating in a manufacturing, construction or an engineering environment and possess good organisation and administration skills. Ideally you will have a background in Engineering/Manufacturing or a qualification within a relevant field but this is not essential. This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a technical background and feel this is the role for you - please do apply. Full product training will be given.
Apr 20, 2026
Full time
A leading company based in the Suffolk area is seeking to appoint a Technical Support Coordinator to join their existing team. The position will be a client supporting role but also supporting the Sales and Project Teams internally. Responsibilities of the Technical Support Coordinator will include: - Supporting the build and estimating of new and existing projects - Working with bills of materials and proposals - Responding to requests for costing data on builds - Providing Technical and Product data to internal teams - Maintaining internal company database supporting all relevant internal teams - Looking at cost reductions and controlling costs -Managing the data within the project from an administration support function Candidates should have a strong eye for detail and a background in supporting an engineering or manufacturing team. You will be team orientated and have the ability to build solid business relationships. Applicants should be confident communicating in a manufacturing, construction or an engineering environment and possess good organisation and administration skills. Ideally you will have a background in Engineering/Manufacturing or a qualification within a relevant field but this is not essential. This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a technical background and feel this is the role for you - please do apply. Full product training will be given.
The role In this role, you'll organise a range of in-person, hybrid, and online events for the Accelerated Compute Infrastructure Training Hub (ACIT Hub), including workshops, training weeks, and more. You'll be responsible for all the logistics of the events and making sure everything runs smoothly and within budget. It will be important for you to ensure all events are inclusive, accessible, and recognise the importance of diversity in our field. While following guidance from the Hub lead, you'll have freedom in how to achieve the goals of the position and your priorities. This is an exciting opportunity to shape the delivery of a major new national training programme. Some travel to events across the country and working outside of core hours will occasionally be required. We operate a hybrid remote working model and for this role you will be expected to work on campus at least 1 day a week. About us The ACIT-Hub is a new project that provides professional development and training opportunities to technical experts working with supercomputers hardware. Our mission is to create a professional network for these experts and draw on their knowledge and experience to develop a national-scale training program. It will establish recognised qualifications and encourage diverse routes into the field for people of all backgrounds, increasing the creativity and ingenuity of the field. The project is a collaboration between the University of Surrey, University of Oxford, University of Sheffield, Imperial College London and University of Bristol. We are an inclusive and supportive team and ensure all our colleagues follow this ethos to allow everyone to perform their best. About you We're looking for someone with experience in all aspects of event planning and delivery, who can confidently handle every stage from venue booking, catering, hybrid AV setup, accessibility, and anything else needed to run a successful and enjoyable event for everyone. You don't need to know about accelerated compute or work in research infrastructure for this role; your skills and experience with events are much more important! A background in Higher Education or Tech is welcomed but not essential. If you're highly organised, proactive, passionate about EDI, a good communicator, and love putting on great events, then we want to hear from you! Benefits We believe that the University of Surrey is a fantastic place to work. We are dedicated to creating a dynamic, flexible and enjoyable environment in which people can thrive. Our beautiful campus is an inspiring setting for transformative education and innovative research. We offer: Annual Incremental pay rise Flexible hybrid remote working Market-leading pension up to 30% 32 Days Holiday Pro rata (PLUS Bank Holidays!) Salary Sacrifice Benefits including subsidised rail fare, cycle to work and on-site childcare Discounted access to world-class fitness facilities Relocation assistance where appropriate We celebrate diversity and welcome applications from all backgrounds, particularly those under-represented in technology and research. While this role is part-time, it could be combined with another part-time role to make full-time hours if desired, and we encourage candidates to talk to us about their preferences. We have a part time administrative role available and you can find the job description below. How to apply Please apply via the University of Surrey website, where you will be asked to complete some questions to help us understand your suitability for the role. For more information or an informal conversation, please contact Helen Cooper, ACIT Hub Lead, Interviews will be held weeks commencing the 11th and 18 th May. AI Guidelines Working at the heart of AI research, we believe in using GenAI responsibly to assist human abilities but not replace them. GenAI may be used in developing job descriptions, adverts and recruitment materials but always with human oversight and responsibility. We do not use AI for sifting or triaging applications. While we appreciate GenAI can help you respond to our selection questions, please bear in mind we are most interested in hearing about your experiences and how you approach challenges in your own voice. Further details ACIT Administration Officer JD ACIT Events - JD
Apr 20, 2026
Full time
The role In this role, you'll organise a range of in-person, hybrid, and online events for the Accelerated Compute Infrastructure Training Hub (ACIT Hub), including workshops, training weeks, and more. You'll be responsible for all the logistics of the events and making sure everything runs smoothly and within budget. It will be important for you to ensure all events are inclusive, accessible, and recognise the importance of diversity in our field. While following guidance from the Hub lead, you'll have freedom in how to achieve the goals of the position and your priorities. This is an exciting opportunity to shape the delivery of a major new national training programme. Some travel to events across the country and working outside of core hours will occasionally be required. We operate a hybrid remote working model and for this role you will be expected to work on campus at least 1 day a week. About us The ACIT-Hub is a new project that provides professional development and training opportunities to technical experts working with supercomputers hardware. Our mission is to create a professional network for these experts and draw on their knowledge and experience to develop a national-scale training program. It will establish recognised qualifications and encourage diverse routes into the field for people of all backgrounds, increasing the creativity and ingenuity of the field. The project is a collaboration between the University of Surrey, University of Oxford, University of Sheffield, Imperial College London and University of Bristol. We are an inclusive and supportive team and ensure all our colleagues follow this ethos to allow everyone to perform their best. About you We're looking for someone with experience in all aspects of event planning and delivery, who can confidently handle every stage from venue booking, catering, hybrid AV setup, accessibility, and anything else needed to run a successful and enjoyable event for everyone. You don't need to know about accelerated compute or work in research infrastructure for this role; your skills and experience with events are much more important! A background in Higher Education or Tech is welcomed but not essential. If you're highly organised, proactive, passionate about EDI, a good communicator, and love putting on great events, then we want to hear from you! Benefits We believe that the University of Surrey is a fantastic place to work. We are dedicated to creating a dynamic, flexible and enjoyable environment in which people can thrive. Our beautiful campus is an inspiring setting for transformative education and innovative research. We offer: Annual Incremental pay rise Flexible hybrid remote working Market-leading pension up to 30% 32 Days Holiday Pro rata (PLUS Bank Holidays!) Salary Sacrifice Benefits including subsidised rail fare, cycle to work and on-site childcare Discounted access to world-class fitness facilities Relocation assistance where appropriate We celebrate diversity and welcome applications from all backgrounds, particularly those under-represented in technology and research. While this role is part-time, it could be combined with another part-time role to make full-time hours if desired, and we encourage candidates to talk to us about their preferences. We have a part time administrative role available and you can find the job description below. How to apply Please apply via the University of Surrey website, where you will be asked to complete some questions to help us understand your suitability for the role. For more information or an informal conversation, please contact Helen Cooper, ACIT Hub Lead, Interviews will be held weeks commencing the 11th and 18 th May. AI Guidelines Working at the heart of AI research, we believe in using GenAI responsibly to assist human abilities but not replace them. GenAI may be used in developing job descriptions, adverts and recruitment materials but always with human oversight and responsibility. We do not use AI for sifting or triaging applications. While we appreciate GenAI can help you respond to our selection questions, please bear in mind we are most interested in hearing about your experiences and how you approach challenges in your own voice. Further details ACIT Administration Officer JD ACIT Events - JD
Role Summary The Head of Coach Development is responsible for leading, implementing, and continuously improving Badminton England's Coaching Strategy. The role plays a critical part in ensuring that badminton in England is supported by an inclusive, high quality, and expanding coaching workforce-from grassroots through to the performance environment. Key Responsibilities Lead and deliver Badminton England's Coaching Strategy, ensuring alignment with A Sport for Everyone. Oversee the national coaching pathway, ensuring clear progression routes and consistent, high-quality development opportunities for coaches at all levels. Drive the growth of the coaching workforce, growing overall capacity and increasing the number of full-time coaches across the badminton ecosystem. Ensure the quality, rigour, and relevance of coach education, including qualifications, CPD, and mentoring, in-line with national standards (e.g., CIMSPA, UK Coaching). Provide leadership to the Coaching Development Manager and Coaching Coordinator, ensuring effective planning, delivery, and evaluation of coaching programmes. Embed world-class coaching standards, supporting the recruitment, training, and continuous improvement of volunteer and professional coaches across both community and performance pathways. Collaborate across the organisation, ensuring coaching is integrated with talent, performance, clubs, competitions, and workforce initiatives. Build strong partnerships with external bodies (NGBs, Sport England, education providers, CIMSPA, UK Coaching) to enhance development opportunities and national alignment. Use data and insight to inform decision-making, track workforce needs, and report progress against strategic objectives. Oversee quality assurance and compliance, ensuring that all coaching delivery meets relevant national standards, and organisational policies. Other Responsibilities Undertake other duties as reasonably required, consistent with the purpose of the post. Successful Candidate Proven leadership experience in coach development within a national governing body, sport system, or comparable environment. Strong understanding of coaching workforce pathways, coach education, and coach accreditation models. Strong understanding of the business of coaching including volunteer, employed and self-employed models implemented within sports. Experience of being a coach and the ability to empathise with the workforce and the challenges they face. Demonstrated ability to implement strategy and deliver system-wide change. Experience managing teams and developing staff to achieve high performance. Deep knowledge of national standards for coaching (e.g., CIMSPA Professional Standards, UK Coaching frameworks). Evidence of enhancing coach quality and increasing coaching capacity in a sport or physical activity setting. Strong relationship-building skills with internal teams and external partners. Ability to design, evaluate, and improve workforce development programmes. Excellent communication skills, with the ability to engage and influence stakeholders at all levels. Comfortable using data, insight, and evaluation to drive improvement. Strong understanding of welfare, safeguarding and governance requirements related to coaching. Strong badminton technical knowledge and/or the proven ability to work with technical experts from within a sport to ensure appropriate information is incorporated across a coach development programme. Commitment to diversity, inclusion, and ensuring coaching is accessible to everyone. Diversity & Inclusion We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK's most inclusive National Governing Body - for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy. Job Details Job Title: Head of Coach Development Responsible to: Sport Director Responsible for: Coaching Development Manager, and Coaching Coordinator. Office Location: National Badminton Centre, Milton Keynes (Hybrid working with minimum 2 days in the office to include Thursdays) Term: Permanent Hours: Full-time (35.58h) Salary: £48,000 - £53,000
Apr 20, 2026
Full time
Role Summary The Head of Coach Development is responsible for leading, implementing, and continuously improving Badminton England's Coaching Strategy. The role plays a critical part in ensuring that badminton in England is supported by an inclusive, high quality, and expanding coaching workforce-from grassroots through to the performance environment. Key Responsibilities Lead and deliver Badminton England's Coaching Strategy, ensuring alignment with A Sport for Everyone. Oversee the national coaching pathway, ensuring clear progression routes and consistent, high-quality development opportunities for coaches at all levels. Drive the growth of the coaching workforce, growing overall capacity and increasing the number of full-time coaches across the badminton ecosystem. Ensure the quality, rigour, and relevance of coach education, including qualifications, CPD, and mentoring, in-line with national standards (e.g., CIMSPA, UK Coaching). Provide leadership to the Coaching Development Manager and Coaching Coordinator, ensuring effective planning, delivery, and evaluation of coaching programmes. Embed world-class coaching standards, supporting the recruitment, training, and continuous improvement of volunteer and professional coaches across both community and performance pathways. Collaborate across the organisation, ensuring coaching is integrated with talent, performance, clubs, competitions, and workforce initiatives. Build strong partnerships with external bodies (NGBs, Sport England, education providers, CIMSPA, UK Coaching) to enhance development opportunities and national alignment. Use data and insight to inform decision-making, track workforce needs, and report progress against strategic objectives. Oversee quality assurance and compliance, ensuring that all coaching delivery meets relevant national standards, and organisational policies. Other Responsibilities Undertake other duties as reasonably required, consistent with the purpose of the post. Successful Candidate Proven leadership experience in coach development within a national governing body, sport system, or comparable environment. Strong understanding of coaching workforce pathways, coach education, and coach accreditation models. Strong understanding of the business of coaching including volunteer, employed and self-employed models implemented within sports. Experience of being a coach and the ability to empathise with the workforce and the challenges they face. Demonstrated ability to implement strategy and deliver system-wide change. Experience managing teams and developing staff to achieve high performance. Deep knowledge of national standards for coaching (e.g., CIMSPA Professional Standards, UK Coaching frameworks). Evidence of enhancing coach quality and increasing coaching capacity in a sport or physical activity setting. Strong relationship-building skills with internal teams and external partners. Ability to design, evaluate, and improve workforce development programmes. Excellent communication skills, with the ability to engage and influence stakeholders at all levels. Comfortable using data, insight, and evaluation to drive improvement. Strong understanding of welfare, safeguarding and governance requirements related to coaching. Strong badminton technical knowledge and/or the proven ability to work with technical experts from within a sport to ensure appropriate information is incorporated across a coach development programme. Commitment to diversity, inclusion, and ensuring coaching is accessible to everyone. Diversity & Inclusion We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK's most inclusive National Governing Body - for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy. Job Details Job Title: Head of Coach Development Responsible to: Sport Director Responsible for: Coaching Development Manager, and Coaching Coordinator. Office Location: National Badminton Centre, Milton Keynes (Hybrid working with minimum 2 days in the office to include Thursdays) Term: Permanent Hours: Full-time (35.58h) Salary: £48,000 - £53,000
Transport Office Coordinator Annual Salary: £27,000 - £30,000 (dependent on experience) Location: Bradford Job Type: Permanent Working Hours: Monday to Friday, 08:00 - 16:30 (30 minutes for lunch) Reed is recruiting on behalf of a well-established distributor based in Bradford , our client is looking for an ambitious Transport Office Coordinator to join their busy transport department. The successful candidate will be responsible for ensuring all departmental tasks and duties are carried out in full compliance with UK transport regulations, delivering an efficient and professional service Day-to-day of the role: Discrepancies Management: Review and action discrepancies reported by the warehouse, depots, and drivers using Teams, Excel, and Outlook. Investigations will be required to determine cause, effect, and remedial actions. Sales Orders Monitoring: Amend and monitor shipments and customer orders on the ERP system throughout the day for all depots/3PLs, ensuring resource and capacities are adhered to. Staff Interaction: Engage with various members of the team across different media, maintaining utmost professionalism. Route Planning: After monitoring orders and shipments throughout the day, complete the route planning process within a limited timescale and with extreme diligence, often in a stressful environment. KPI Reporting: Daily reporting on all aspects of the transport department including vehicles (including VORs), driver resources, shipments, depot and vehicle weights, orders, 3PLs, and agency bookings using data collected throughout the day. Required Skills & Qualifications: Experience: Previous experience in a busy office environment within the transport/logistics sector is preferred. Sound geographical knowledge of the UK mainland is an advantage. Good organisational and time management skills are required. Technical Skills: Proficiency in telematics/camera platforms, route planning systems, KPI reporting, data extraction, Microsoft Teams, Excel, Word, Outlook, telephone systems, and scanning. Soft Skills: Strong team player, ability to work in a high-pressure environment, flexible approach to working hours, and a willingness to 'get the job done'. Excellent telephone manner is essential. Benefits: Opportunity for progression within the transport department and wider company. Competitive salary. Training provided for skills improvement. On-site parking. Company pension and healthcare schemes
Apr 20, 2026
Full time
Transport Office Coordinator Annual Salary: £27,000 - £30,000 (dependent on experience) Location: Bradford Job Type: Permanent Working Hours: Monday to Friday, 08:00 - 16:30 (30 minutes for lunch) Reed is recruiting on behalf of a well-established distributor based in Bradford , our client is looking for an ambitious Transport Office Coordinator to join their busy transport department. The successful candidate will be responsible for ensuring all departmental tasks and duties are carried out in full compliance with UK transport regulations, delivering an efficient and professional service Day-to-day of the role: Discrepancies Management: Review and action discrepancies reported by the warehouse, depots, and drivers using Teams, Excel, and Outlook. Investigations will be required to determine cause, effect, and remedial actions. Sales Orders Monitoring: Amend and monitor shipments and customer orders on the ERP system throughout the day for all depots/3PLs, ensuring resource and capacities are adhered to. Staff Interaction: Engage with various members of the team across different media, maintaining utmost professionalism. Route Planning: After monitoring orders and shipments throughout the day, complete the route planning process within a limited timescale and with extreme diligence, often in a stressful environment. KPI Reporting: Daily reporting on all aspects of the transport department including vehicles (including VORs), driver resources, shipments, depot and vehicle weights, orders, 3PLs, and agency bookings using data collected throughout the day. Required Skills & Qualifications: Experience: Previous experience in a busy office environment within the transport/logistics sector is preferred. Sound geographical knowledge of the UK mainland is an advantage. Good organisational and time management skills are required. Technical Skills: Proficiency in telematics/camera platforms, route planning systems, KPI reporting, data extraction, Microsoft Teams, Excel, Word, Outlook, telephone systems, and scanning. Soft Skills: Strong team player, ability to work in a high-pressure environment, flexible approach to working hours, and a willingness to 'get the job done'. Excellent telephone manner is essential. Benefits: Opportunity for progression within the transport department and wider company. Competitive salary. Training provided for skills improvement. On-site parking. Company pension and healthcare schemes
Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract . We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 19, 2026
Contractor
Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract . We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
This role focuses on preparing software quotations, managing licence agreements, and supporting clients through procurement and technical access processes. It also involves issuing invoices, coordinating KYC documentation, and contributing to tenders and more complex contract work as experience grows. Client Details This organisation is a long-established global leader in engineering software, providing advanced modelling and optimisation tools to major energy companies worldwide. It has recently expanded its UK headquarters and continues to grow internationally, offering a forward-looking and innovative environment Description Prepare and manage software quotations for new and existing customers. Draft, review, and issue licence agreements and contract addenda. Coordinate the distribution of software products and access credentials. Support customers with download, installation, and security-related queries. Create and process sales invoices in line with internal controls. Handle documentation requests and support KYC or compliance processes. Communicate with customers to guide them through procurement steps. Provide administrative and operational support to internal teams. Assist with bid and tender documentation as needed. Profile The successful applicant will be a detail-oriented, organised, and proactive individual who is confident handling documentation, processes, and client communication. They will be comfortable working in a fast-paced environment, able to prioritise tasks effectively, and keen to take ownership as their experience grows. They will have strong written and verbal communication skills, a natural customer-service mindset, and the ability to build trusted relationships with both colleagues and clients. Accuracy, reliability, and a willingness to learn by doing are key, along with solid competence using standard business software and managing multiple workstreams at once. They will have: A university degree (2:1 or above), ideally in law, or another related field Good school results in both Maths and English Proficiency in Microsoft Word & Excel Ability to prioritise and manage multiple deadlines in a fast-paced environment Excellent interpersonal and written communication skills Strong analytical, problem-solving, and organisational skills A keen eye for detail and a commitment to accuracy A collaborative, proactive attitude and a genuine interest in helping clients and colleagues succeed Job Offer This role is OFFICE BASED in Guildford Super competitive salary on offer starting at £41,000 for graduates + market leading bonus Higher salaries may be on offer for candidates with prior experience Excellent benefits
Apr 19, 2026
Full time
This role focuses on preparing software quotations, managing licence agreements, and supporting clients through procurement and technical access processes. It also involves issuing invoices, coordinating KYC documentation, and contributing to tenders and more complex contract work as experience grows. Client Details This organisation is a long-established global leader in engineering software, providing advanced modelling and optimisation tools to major energy companies worldwide. It has recently expanded its UK headquarters and continues to grow internationally, offering a forward-looking and innovative environment Description Prepare and manage software quotations for new and existing customers. Draft, review, and issue licence agreements and contract addenda. Coordinate the distribution of software products and access credentials. Support customers with download, installation, and security-related queries. Create and process sales invoices in line with internal controls. Handle documentation requests and support KYC or compliance processes. Communicate with customers to guide them through procurement steps. Provide administrative and operational support to internal teams. Assist with bid and tender documentation as needed. Profile The successful applicant will be a detail-oriented, organised, and proactive individual who is confident handling documentation, processes, and client communication. They will be comfortable working in a fast-paced environment, able to prioritise tasks effectively, and keen to take ownership as their experience grows. They will have strong written and verbal communication skills, a natural customer-service mindset, and the ability to build trusted relationships with both colleagues and clients. Accuracy, reliability, and a willingness to learn by doing are key, along with solid competence using standard business software and managing multiple workstreams at once. They will have: A university degree (2:1 or above), ideally in law, or another related field Good school results in both Maths and English Proficiency in Microsoft Word & Excel Ability to prioritise and manage multiple deadlines in a fast-paced environment Excellent interpersonal and written communication skills Strong analytical, problem-solving, and organisational skills A keen eye for detail and a commitment to accuracy A collaborative, proactive attitude and a genuine interest in helping clients and colleagues succeed Job Offer This role is OFFICE BASED in Guildford Super competitive salary on offer starting at £41,000 for graduates + market leading bonus Higher salaries may be on offer for candidates with prior experience Excellent benefits
Transport Coordinator (Clear progression path) £30,000 - £35,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Ideally Located: Glasgow, Cambuslang, Rutherglen, Hamilton, Coatbridge, Bellshill, Paisley, East Kilbride, Motherwell, ETC Are you a Transport Administrator or Logistics Coordinator looking to join a well-established company that offers long-term progression into management and ongoing development opportunities? This is a fantastic opportunity to join a growing organisation where you will play a key role in supporting transport operations at a company who will aid your career development through progression opportunities to management. The company are a well-established and reputable business, operating across the UK with a strong customer focus and commitment to high operational standards. Due to continued growth, they are now looking to appoint a Transport Administrator to support their transport team. You will be responsible for coordinating transport activities, ensuring compliance with UK regulations, and acting as a key point of contact between drivers, customers, and management. This role would suit a Transport Administrator or Logistics professional looking to join a stable company that offers clear progression into a Transport Manager position, alongside ongoing training and development. The Role: Coordinating transport operations and supporting day-to-day logistics activities Clear progression path to senior and management levels Monday to Friday, Days The Candidate: Experience in transport or logistics administration Strong understanding of UK transport compliance and regulations Looking for a stable role with great progression routes Reference Number: BBBH 272373 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Dan Smith at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 19, 2026
Full time
Transport Coordinator (Clear progression path) £30,000 - £35,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Ideally Located: Glasgow, Cambuslang, Rutherglen, Hamilton, Coatbridge, Bellshill, Paisley, East Kilbride, Motherwell, ETC Are you a Transport Administrator or Logistics Coordinator looking to join a well-established company that offers long-term progression into management and ongoing development opportunities? This is a fantastic opportunity to join a growing organisation where you will play a key role in supporting transport operations at a company who will aid your career development through progression opportunities to management. The company are a well-established and reputable business, operating across the UK with a strong customer focus and commitment to high operational standards. Due to continued growth, they are now looking to appoint a Transport Administrator to support their transport team. You will be responsible for coordinating transport activities, ensuring compliance with UK regulations, and acting as a key point of contact between drivers, customers, and management. This role would suit a Transport Administrator or Logistics professional looking to join a stable company that offers clear progression into a Transport Manager position, alongside ongoing training and development. The Role: Coordinating transport operations and supporting day-to-day logistics activities Clear progression path to senior and management levels Monday to Friday, Days The Candidate: Experience in transport or logistics administration Strong understanding of UK transport compliance and regulations Looking for a stable role with great progression routes Reference Number: BBBH 272373 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Dan Smith at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Systems Co-ordinator - Laboratory / Quality Systems Location: Kettering Salary: Up to £30,000 (depending on experience) Hours: 37.5 hours per week, Monday-Friday A well-established technical testing organisation is looking to recruit a Systems Co-ordinator to support its specialist Safety Product Testing laboratory team click apply for full job details
Apr 19, 2026
Full time
Systems Co-ordinator - Laboratory / Quality Systems Location: Kettering Salary: Up to £30,000 (depending on experience) Hours: 37.5 hours per week, Monday-Friday A well-established technical testing organisation is looking to recruit a Systems Co-ordinator to support its specialist Safety Product Testing laboratory team click apply for full job details
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 19, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Administrator to join the team located in Darlington. The successful candidate will be responsible for all aspects of administration duties in support of the Operations team. Key Tasks Provide admin support at FM meeting and soft services meetings with minutes ensuring they are issued in a timely fashion and all actions are closed Ensure training matrix for soft and ops is updated regularly ensuring everyone is compliant with training - seek support from the EHS Coordinator with booking training Support with the administration of workplace inspections Analyse the waste data and produce stats Support the technical team with timesheet data entry Support the business assistant with management of SharePoint ensuring it is updated and all information is relevant and in date Support the workplace managers with the raising of purchase orders Support workplace managers with the maintenance of distribution lists Expense support for both soft and technical Support with IT and phone issues for both the soft services and technical teams Assist with PPE records ensuring this is maintained and updated Collate customer feedback and send out to the relevant individuals ensuring an action plan is in place and sent back in a timely fashion Provide cover for the technical administrator during sickness and leave Person Specification Self-motivated with good written and verbal communication skills IT literate with strong experience of working with Microsoft Word, Excel and PowerPoint software Able and flexible handling a wide variety of items on a daily basis Ability to work under pressure Customer Service skills Able to communicate with all levels of staff in a polite and efficient manner Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments Ability to prioritise workload to effectively meet deadlines Strong proven Customer Service experience
Apr 19, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Administrator to join the team located in Darlington. The successful candidate will be responsible for all aspects of administration duties in support of the Operations team. Key Tasks Provide admin support at FM meeting and soft services meetings with minutes ensuring they are issued in a timely fashion and all actions are closed Ensure training matrix for soft and ops is updated regularly ensuring everyone is compliant with training - seek support from the EHS Coordinator with booking training Support with the administration of workplace inspections Analyse the waste data and produce stats Support the technical team with timesheet data entry Support the business assistant with management of SharePoint ensuring it is updated and all information is relevant and in date Support the workplace managers with the raising of purchase orders Support workplace managers with the maintenance of distribution lists Expense support for both soft and technical Support with IT and phone issues for both the soft services and technical teams Assist with PPE records ensuring this is maintained and updated Collate customer feedback and send out to the relevant individuals ensuring an action plan is in place and sent back in a timely fashion Provide cover for the technical administrator during sickness and leave Person Specification Self-motivated with good written and verbal communication skills IT literate with strong experience of working with Microsoft Word, Excel and PowerPoint software Able and flexible handling a wide variety of items on a daily basis Ability to work under pressure Customer Service skills Able to communicate with all levels of staff in a polite and efficient manner Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments Ability to prioritise workload to effectively meet deadlines Strong proven Customer Service experience
Service Coordinator (Plant / MHE) £40,000 - £45,000 + Company Van + Training + Progression + 25 Days Holiday Glasgow Are you an Engineer with experience within Plant, MHE or Forklifts looking for an opportunity to get off the tools and move into a Technical Service Coordination role that offers stable hours and further opportunities to progress your career in management? On offer is a Monday - Frida click apply for full job details
Apr 19, 2026
Full time
Service Coordinator (Plant / MHE) £40,000 - £45,000 + Company Van + Training + Progression + 25 Days Holiday Glasgow Are you an Engineer with experience within Plant, MHE or Forklifts looking for an opportunity to get off the tools and move into a Technical Service Coordination role that offers stable hours and further opportunities to progress your career in management? On offer is a Monday - Frida click apply for full job details
In a Nutshell We have an exciting opportunity for an Assistant Technical Coordinator to join our team within Vistry North Midlands, at our Castle Donington office. As our Assistant Technical Coordinator, you will be part of the Technical Team tasked with taking new build housing projects through from inception to completion click apply for full job details
Apr 19, 2026
Full time
In a Nutshell We have an exciting opportunity for an Assistant Technical Coordinator to join our team within Vistry North Midlands, at our Castle Donington office. As our Assistant Technical Coordinator, you will be part of the Technical Team tasked with taking new build housing projects through from inception to completion click apply for full job details
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 19, 2026
Full time
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Gap Construction
Bishop's Stortford, Hertfordshire
Technical Coordinator / Technical Manager Location: Head Office Based, Bishops Stortford, Hertfordshire with regular site visits Salary: £60,000 to £70,000 + Package Gap Construction are working on behalf of a well-established residential developer with a strong reputation for delivering high quality, design led housing schemes across the Southeast click apply for full job details
Apr 18, 2026
Full time
Technical Coordinator / Technical Manager Location: Head Office Based, Bishops Stortford, Hertfordshire with regular site visits Salary: £60,000 to £70,000 + Package Gap Construction are working on behalf of a well-established residential developer with a strong reputation for delivering high quality, design led housing schemes across the Southeast click apply for full job details
Are you a current Health & Safety Manager looking for your next challenge? Would you like to be part of a globally respected business? And are you someone with a can-do attitude and hands-on approach? We re looking for a proactive Health & Safety Manager to take ownership of all health and safety across the Warwickshire site. This is a standalone, hands-on role where you ll work closely with the Board and staff at all levels to ensure a safe, compliant and positive working environment. If you re an experienced Health & Safety Coordinator ready to step up and make a real impact, we d love to hear from you. Key Responsibilities Lead health & safety across the business, ensuring compliance with UK legislation and company policies. Act as the first point of contact for all H&S queries, providing clear advice to staff and managers. Keep policies, procedures and risk assessments up to date and aligned with legislation. Monitor performance through audits, inspections and KPIs, report findings to the Board. Investigate incidents and implement corrective actions. Manage core safety areas including waste, fire, COSHH, machinery, first aid and DSE. Deliver training, inductions and awareness programmes to staff and contractors. Oversee contractor safety, permits to work and external audits. Maintain accurate safety records, documentation and compliance systems. Liaise with regulators, auditors and external advisors as required. Key Skills & Experience NEBOSH Level 3 General Certificate (or equivalent) with substantial hands-on experience as a Health & Safety Manager. Strong practical familiarity with ISO 9001 and ISO 13485 safety requirements. Knowledgeable in UK health and safety legislation and proficient in conducting risk assessments. Excellent communicator with the capability to engage and influence multidisciplinary teams. Highly motivated, autonomous, and able to operate effectively in a standalone capacity. Experience in design, engineering, or lab environments is highly beneficial. Why Join? Play a pivotal role in maintaining the safety and well-being of a dynamic and multidisciplinary design campus. Engage with creative, cross-functional teams in an environment that blends innovation with technical excellence. Enjoy a culture that values flexible working, employee well-being, and a collaborative, progressive workplace. Join an industry-leading consultancy committed to award-winning, globally impactful design. Additional Information: Monday-Thursday, 8:30am-5pm and Friday 8:30am-1:30pm. Competitive salary. 22 days annual leave increasing to 32 days with length of service, plus bank holidays. Pension scheme. Discretionary company bonuses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed);
Apr 18, 2026
Full time
Are you a current Health & Safety Manager looking for your next challenge? Would you like to be part of a globally respected business? And are you someone with a can-do attitude and hands-on approach? We re looking for a proactive Health & Safety Manager to take ownership of all health and safety across the Warwickshire site. This is a standalone, hands-on role where you ll work closely with the Board and staff at all levels to ensure a safe, compliant and positive working environment. If you re an experienced Health & Safety Coordinator ready to step up and make a real impact, we d love to hear from you. Key Responsibilities Lead health & safety across the business, ensuring compliance with UK legislation and company policies. Act as the first point of contact for all H&S queries, providing clear advice to staff and managers. Keep policies, procedures and risk assessments up to date and aligned with legislation. Monitor performance through audits, inspections and KPIs, report findings to the Board. Investigate incidents and implement corrective actions. Manage core safety areas including waste, fire, COSHH, machinery, first aid and DSE. Deliver training, inductions and awareness programmes to staff and contractors. Oversee contractor safety, permits to work and external audits. Maintain accurate safety records, documentation and compliance systems. Liaise with regulators, auditors and external advisors as required. Key Skills & Experience NEBOSH Level 3 General Certificate (or equivalent) with substantial hands-on experience as a Health & Safety Manager. Strong practical familiarity with ISO 9001 and ISO 13485 safety requirements. Knowledgeable in UK health and safety legislation and proficient in conducting risk assessments. Excellent communicator with the capability to engage and influence multidisciplinary teams. Highly motivated, autonomous, and able to operate effectively in a standalone capacity. Experience in design, engineering, or lab environments is highly beneficial. Why Join? Play a pivotal role in maintaining the safety and well-being of a dynamic and multidisciplinary design campus. Engage with creative, cross-functional teams in an environment that blends innovation with technical excellence. Enjoy a culture that values flexible working, employee well-being, and a collaborative, progressive workplace. Join an industry-leading consultancy committed to award-winning, globally impactful design. Additional Information: Monday-Thursday, 8:30am-5pm and Friday 8:30am-1:30pm. Competitive salary. 22 days annual leave increasing to 32 days with length of service, plus bank holidays. Pension scheme. Discretionary company bonuses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed);
I have a great new opportunity for an experienced Architectural Technician or Architectural Technologist with previous experience working on Residential projects (ideally medium or larger Resi schemes) to join a leading local practice at a period of exciting growth. Working on both medium & large scale Residential schemes, this is a superb opportunity to join this RIBA practice, with other UK based offices. The practice are specialists across Residential, Commercial and Heritage schemes both locally and across the UK. The role will at times see you producing technical working drawings in AutoCAD (Revit is also a big advantage if you have this). You will be coordinating with both the internal team and external consultants and contractors. Producing technical documentation in line with the latest regulations. Experience working on live UK projects and familiarity with UK building regulations is a must for these positions. Additional responsibilities for this role will include: 3+ years post-graduation experience. Good proficiency in AutoCAD is ideal with experience in Revit and the adobe suite also advantageous. Experience delivering RIBA Stages 4 through 6 (major house-building experience is a huge plus). Strong presentation and communication skills. The Perks: Competitive salary + holiday (up to 25 days). Work in a great office setting with hybrid working and flexi hours on offer. Be a part of industry leading projects with strong career growth in this growing firm. Genuine career development in a historic, yet forward-thinking firm. Please note my client are hiring on a permanent basis and are offering a salary up to 40,000 (up to 50,000 for Senior Architectural Technologist with large scale Residential experience) Other job titles that could potentially be suited, as long as you happy for the role of Technician/Technologist may include: Technical Manager, Senior Architectural Technologist, Senior Architect, Technical Coordinator, Senior Architectural Technician, Architect, Project Architect. If you wish to discuss this further on a confidential basis before applying please get in touch on (phone number removed) or (url removed).Or please don't delay in sending through your CV and portfolio asap. Designed Search is acting as an employment agency in relation to this vacancy. In accordance with GDPR, by applying for this position you give us consent to process your data .
Apr 18, 2026
Full time
I have a great new opportunity for an experienced Architectural Technician or Architectural Technologist with previous experience working on Residential projects (ideally medium or larger Resi schemes) to join a leading local practice at a period of exciting growth. Working on both medium & large scale Residential schemes, this is a superb opportunity to join this RIBA practice, with other UK based offices. The practice are specialists across Residential, Commercial and Heritage schemes both locally and across the UK. The role will at times see you producing technical working drawings in AutoCAD (Revit is also a big advantage if you have this). You will be coordinating with both the internal team and external consultants and contractors. Producing technical documentation in line with the latest regulations. Experience working on live UK projects and familiarity with UK building regulations is a must for these positions. Additional responsibilities for this role will include: 3+ years post-graduation experience. Good proficiency in AutoCAD is ideal with experience in Revit and the adobe suite also advantageous. Experience delivering RIBA Stages 4 through 6 (major house-building experience is a huge plus). Strong presentation and communication skills. The Perks: Competitive salary + holiday (up to 25 days). Work in a great office setting with hybrid working and flexi hours on offer. Be a part of industry leading projects with strong career growth in this growing firm. Genuine career development in a historic, yet forward-thinking firm. Please note my client are hiring on a permanent basis and are offering a salary up to 40,000 (up to 50,000 for Senior Architectural Technologist with large scale Residential experience) Other job titles that could potentially be suited, as long as you happy for the role of Technician/Technologist may include: Technical Manager, Senior Architectural Technologist, Senior Architect, Technical Coordinator, Senior Architectural Technician, Architect, Project Architect. If you wish to discuss this further on a confidential basis before applying please get in touch on (phone number removed) or (url removed).Or please don't delay in sending through your CV and portfolio asap. Designed Search is acting as an employment agency in relation to this vacancy. In accordance with GDPR, by applying for this position you give us consent to process your data .
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2026
Seasonal
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Caralex Recruitment Limited have been asked to recruit a Technical Coordinatorfor a well-respected new build residential developer based in Berkshire. The role will entail appointing and managing external consultants, checking their work and providing assistance to the other departments (advice to construction staff on site, information for sales brochures, details for the commercial team etc) click apply for full job details
Apr 18, 2026
Full time
Caralex Recruitment Limited have been asked to recruit a Technical Coordinatorfor a well-respected new build residential developer based in Berkshire. The role will entail appointing and managing external consultants, checking their work and providing assistance to the other departments (advice to construction staff on site, information for sales brochures, details for the commercial team etc) click apply for full job details
