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Senior Food and Beverage Supervisor - Bristol Venues - BMAG, City Hall, M Shed and Create We are looking for an experienced Senior Food and Beverage Supervisor to support the day to day delivery of high quality retail catering across our Bristol venues. This role is key to ensuring excellent customer experience, strong team leadership and consistent operational standards across cafés, bar and events when required. You will support and line manage retail supervisors, act as a visible leader on site and help drive both standards and revenue. Key Responsibilities Supervise retail operations, leading teams to deliver excellent service Act as line manager to retail supervisors, supporting performance, development and engagement When required, support the planning and delivery of events including conferences, weddings and corporate functions Ensure our Brew Social brand, health and safety, financial and contractual standards are met at all times Drive sales and minimise waste through strong product knowledge and operational control Support rota planning, payroll checks and staffing cover across venues Oversee cash handling, stock control, profit protection and compliance paperwork Act as a Brew Social champion and support seasonal menus and promotions Be a visible operational lead, resolving issues and supporting teams Promote a positive culture and professional image of Restaurant Associates What we are looking for Proven experience supervising food and beverage operations, ideally across retail and events Strong leadership skills with the ability to motivate and support multiple teams Excellent customer service and communication skills Good understanding of health and safety, cash handling and compliance Organised, proactive and confident when working across multiple venues Computer literacy including email, Word and Excel Flexible and able to work evenings, weekends and varied shifts as required We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist ,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitalityisaworkofheart, JoinusandbecomeaHeartist . Job Description Purpose of the role Taking conference and banqueting bookings and dealing with follow up correspondences. Doing show rounds with customers and up-selling the hotels conference and banqueting facilities in the process. Ensure that function rooms are set up to the required standard To maintain an excellent level of customer care by ensuring that conference and banqueting delegates as well as hotel guest's needs are met. Ensure that customers receive a courteous, friendly and efficient service at all times. Maintain close daily communication with the kitchen with regards to beverage as well as food needs for functions. Familiarise yourself with clients who use the hotel frequently relating to the days business. Point of contact on the day for conference and events Overseeing the setup of rooms, ensuring match clients spec and all clean prior to arrival Liaise with the General Manager and ensure that food outlets are staffed according to the business levels as determined by Hotel Sleepers, Function Sheets and Events Diary. To maintain the highest standard of Food and general hygiene, ensuring that all aspects of Health and safety are complied with and cleaning schedules are followed. Ensure that waiting staff are fully trained in the operation of the till and that all security procedures are carried out. Ensure kitchen is left clean and tidy following caterers Managing the event/conference on the day Ensure that customers receive a courteous, friendly and efficient service at all times. To have complete knowledge of all food and beverage items available. Oversee the bar - beer lines/waste and control stock. To ensure stock rotation procedures are followed and managed accordingly. To ensure daily cash readings are done according to Company standards. To make sure that all staff meals and drinks are recorded in the designated record books. To be familiar with food and licensing laws. To ensure that Food and Beverage staff are dressed in uniform according to Hotel and Company Standard. To attend any company training as required. To undertake any other reasonable requests as made by the management including conducting show rounds in the absence of the General Manager. Problem solving any issues that arise From time to time you may be required to work in other department's dependant on business needs. The company will ensure you are fully trained before being asked to do so. Qualifying Person Specification To be flexible Have a "can do" attitude Skills and Abilities Be able to prioritise, organise a team and large work load Able to provide work of a high standard and to execute duties with an eye for detail To ensure provision of first class customer service by F&B team members, setting a personal example at every opportunity To develop and manage relationships with internal and external customers Considers the business when creating customer experiences and services Be able to identity sales opportunities to gain revenue for the hotel Encourages open and regular communication across the organisation Sets clear expectations Appreciates the value of both tradition and new ideas Spots commercial opportunities and shows how they can be achieved Considers the demands on other parts of the business as well as their own Gives praise little and often Qualifications Knowledge, Education & Qualification O'level/GCSE Intermediate food hygiene certificate COSHH training First aid training A working knowledge of staff planning, training and development including payroll & rota's Experience Knowledge of wines, spirits and food service Working within the field of providing an outstanding service in a restaurant Other requirements A passion for food and service Flexible approach to working hours Live within a reasonable commuting distance to the hotel Competency Think Customer Communication & Trust Taking Personal Responsibility Encouraging Excellence & commercial Success Working Together Special Notice During the course of duty you will have access to certain information which demands the utmost confidentiality and discretion must be exercised at all times. Due to the nature of the industry, flexibility in working hours is essential. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Role will include a variety of hours to cover the business which will include a mixture of service shifts across breakfast and evening's. Applicant ideally will have their own transport or be flexible to meet these requirements.

Trainee Manager Programme 2026 Hastings Hotels is a family owned luxury hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are known for delivering exceptional guest experiences and upholding a legacy of excellence across generations. At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development, that aligns with their career ambitions and helps them to achieve their goals. Our Trainee Manager Programme is a two year development journey designed for ambitious individuals eager to embrace our vision and values, while gaining hands on experience in a dynamic, guest focused industry. Applications are now open for September 2026! What we are looking for: Excellence Motivated individuals who are driven and passionate about delivering an outstanding service to our guests. Integrity Professionals who act with honesty and professionalism, serving as role models to their peers. Innovation Creative thinkers who embrace new ideas and improvements. Teamwork Enthusiastic team players who support and empower others. Passion People who bring energy, drive, and pride to their work. What You'll Gain: Multi departmental experience across our hotels, providing a comprehensive understanding of the hospitality industry. Tailored mentorship and industry leading training to support your personal and professional growth. A customised career path designed to align with your long term goals. A University Diploma (Level 4) through our bespoke programme delivered in partnership with Ulster University. Employment Details Fixed term for 2 years, with the possibility of permanency. Start date of 1st September 2026. Full time, 35 hours per week excluding breaks. Flexibility is essential. You will work on a rota basis and be available for evenings, weekends, and public holidays as required. Willingness to travel. A rotational programme, involving placements across our portfolio of properties. Here is what you can expect in return: A competitive salary 29 days holiday plus an additional days' leave for your birthday Cash and credit card tips Employee discounts Free staff meals About the role The Trainee Manager Programme is an opportunity to work across many aspects of our hospitality business, by completing rotations in Food, Beverage, Housekeeping, Front Office and Duty Management across our properties. From month 9, you will also benefit from additional placements with our Head Office Teams in Central Reservations, IT, and People & Culture. Job Description: To complete your assigned series of rotations, starting with the core aspects of each role and department. To perform the operational tasks undertaken by our teams, before progressing. To support departmental managers in the delivery of exceptional experiences for our guests. To take responsibility for developing your knowledge and skills in each programme placement. To ensure that you are knowledgeable about the facilities and services within our hotels and are proactive in the sale of these to guests. To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. To ensure Hastings quality standards and procedures are fully understood and implemented. To ensure you assist guests with any reasonable request for hotel services. To ensure the service areas, fixtures and equipment are properly maintained and presented to Hastings standards. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. To ensure the compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. Any other duties as required by the management team. In year two of the programme It is expected you will be able to support with the management and motivation of employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. To carry out the role of Duty Manager at your assigned property. To support the team with responding to queries and complaints, and finding the appropriate solution. To maintain effective communication and relationships with other hotel departments, to maintain an effective operation and ensure guest satisfaction. Learning & Development You will engage fully in each rotation, building skills in our hospitality operations from entry level, through to supervisory and managerial roles. In year two of the programme, you will commit to completing our accredited qualification in partnership with Ulster University, covering leadership, KPIs, service excellence, change management, and team building. You will actively take responsibility for your personal learning, development, and reflection throughout the programme. Required Criteria The right to work in the UK A professional appearance A passion for hospitality and delivering memorable experiences Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics Exceptional attention to detail, ensuring our standards of service and presentation are met A collaborative and positive attitude, with the ability to work well within a team to achieve success Please Note: Whilst a driving licence is not a requirement of this role, you will need to ensure you have the ability to commute to our various locations across Northern Ireland Desired Criteria Educated to Level 6 (Undergraduate Degree) or the equivalent in a relevant field e.g. Tourism and Hospitality Management Previous experience in hospitality Skills you'll need Bar Service Food Service Skills Exceptional Customer Service Skills Developing Self Teamwork Hastings Hotels is an Equal Opportunities Employer.

Carden Park Hotel are looking for motivated and ambitious individuals who are ready to take the next step in their hospitality career. Our Trainee Manager programme offers a supportive and hands-on learning experience, giving you the opportunity to build your confidence, develop your skills, and gain a real understanding of how each department contributes to delivering exceptional guest experiences in our luxury hotel environment. What we're looking for: Previous experience in a hospitality Team Leader or Supervisor role A genuine passion for creating memorable guest experiences Strong communication skills with the confidence to lead and inspire others A proactive, hands-on attitude with a willingness to learn and grow Flexibility to work across departments, including weekends and shifts What you'll be doing: Taking part in a rotational programme across key departments including Food & Beverage, Reception, Housekeeping, and back-of-house support functions Supporting department leaders in the day-to-day running of the hotel Delivering exceptional service and ensuring every guest enjoys a high-quality experience Developing your leadership skills and learning how to manage teams, resources, and operations effectively Working towards an NVQ Level 2 in Licensed Hospitality Skills as part of your development Enjoy a permanent 40-hour contract with shifts that include evenings and weekends. Salary of £26,700.00 per year plus service charge plus extensive benefits Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods The Perks of Team Carden: Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include: Share of the service charge Discounted hotel accommodation for yourself, family and friends Discounted food and drink to enjoy in the hotel when not on shift Discounted use of our award winning 5 spa, alongside treatments and retail Free staff lunch provided Free on-site parking Access to perks platforms; high street discounts, and wellbeing assistance Free Golf and Leisure Club membership, including free use of the gym & swimming pool Free regular transport mini-bus from Wrexham Progression opportunities for all Career development through funded qualifications Discounted use of the outdoor pursuits facilities Two paid charity days per year Be Part of Team Carden You will become a trainee manager who can help us grow a team who love where they work and enable them to provide excellent customer service for our guests. You will be required to be efficient, have the ability to organise and work with your team and approach issues in a proactive manner. The role requires you to be energetic and approachable, with exceptional customer service skills.