About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 12 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. Law Enforcement Success Specialist Customer Success at Auror is high impact. As we partner with police forces across the country, a lot of our time is spent on planning and delivering large-scale rollouts, running training sessions for thousands of users and creating strategic engagement plans to support our partners in keeping communities safe. And we are incredibly successful in doing this. About the role The role of the Law Enforcement Success Specialist is to engage, empower, and support our community of crimefighters. You'll be part of the Law Enforcement team and work closely with and support our Customer Success team to help retailers and police get the most out of the Auror platform, ensuring they see real crime reduction results. In this role, you'll focus on working directly with police users and retail crime hubs, helping them understand and use Auror in their day to day work. You'll run training sessions, support new rollouts, and make sure the platform becomes a valuable part of their operations. By building strong relationships and providing hands on support, you'll help drive adoption and success across UK policing. Your responsibilities There are two parts to the role: Support - Providing a great customer experience to our user community Deliver an excellent experience for our Auror user community, supporting police users and retail crime hubs Respond to questions via in app chat, email, and phone, providing timely and practical support Maintain data quality in the Auror platform by keeping profiles, comments, and information up to date Work with our Engineering team to troubleshoot access or technical issues and keep users connected Own key processes that help our users succeed, including guiding them on platform usage and best practices Success - Driving customer outcomes by thinking strategically and proactively Support the Law Enforcement team in driving outcomes for partners through proactive, user focused engagement Keep our Help Center, chatbots, and response materials updated with the latest product releases Create helpful resources like best practice guides, Help Center articles, and ongoing training materials for end users Review platform usage to identify wins, trends, and opportunities, and share insights with both partners and the team Partner with police forces to harness shared wins and proudly showcase the meaningful outcomes we're creating across communities Recognise and encourage Auror Champions who can help drive adoption in their police forces and departments Work closely with the Customer Success and Retail Partnerships teams to share insights and opportunities that contribute to mutual success Assist with training sessions, new user setup, and general team support The role reports to Paul Fagg, Director Law Enforcement Partnerships. I joined Auror from UK policing as I could see the positive impact they were having in the fight against retail crime. Hearing first hand from retailers how Auror is protecting their colleagues and stores was inspiring. I feel proud to work for a company that creates an environment that allows me and my incredible colleagues to thrive. Outside of Auror I love spending time with my growing family, keeping fit and healthy and playing sports. I am excited to work with people who are looking to unlock their full potential and use their drive and initiative to achieve the unachievable. About you Previous experience in a customer success, with a proven ability to deliver excellent service and results Experience working within a technology or SaaS start up Highly proactive in your approach - you anticipate needs, take initiative, and look for ways to add value without being asked Strong problem solving skills and a natural ability to connect with both technology and people - you approach challenges with curiosity and develop clear, structured solutions Exceptional communication and active listening skills across all channels - whether in person, over the phone, through chat, video calls, or in written guides and documentation A collaborative team player who thrives in a fast paced, dynamic environment, maintaining a high level of quality and attention to detail in everything you do We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our website). Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best. Competitive salary range: Depending on the level of experience, starting salary band for the role is £40,000 - £49,000per annum Generous annual leave: 2"9 days of annual leave per year, plus public holidays, so you can properly rest and recharge. Employee share scheme: You'll own part of a company making a real difference! Wellness days: We offer 10 paid Wellness Days per year, which can be used for mental or physical health, medical appointments, or to care for an unwell family member. Flexibility: We are hard working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to £375 GBP for expert sessions every year. Private Medical Insurance: Auror covers the cost of your plan membership with Vitality, where you will also enjoy the benefits of their Vitality Programme for health and wellbeing. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. What are the next steps? If you're excited about our mission and you have the experience and a passion for this role, please hit "Apply". If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.
Apr 24, 2026
Full time
About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 12 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. Law Enforcement Success Specialist Customer Success at Auror is high impact. As we partner with police forces across the country, a lot of our time is spent on planning and delivering large-scale rollouts, running training sessions for thousands of users and creating strategic engagement plans to support our partners in keeping communities safe. And we are incredibly successful in doing this. About the role The role of the Law Enforcement Success Specialist is to engage, empower, and support our community of crimefighters. You'll be part of the Law Enforcement team and work closely with and support our Customer Success team to help retailers and police get the most out of the Auror platform, ensuring they see real crime reduction results. In this role, you'll focus on working directly with police users and retail crime hubs, helping them understand and use Auror in their day to day work. You'll run training sessions, support new rollouts, and make sure the platform becomes a valuable part of their operations. By building strong relationships and providing hands on support, you'll help drive adoption and success across UK policing. Your responsibilities There are two parts to the role: Support - Providing a great customer experience to our user community Deliver an excellent experience for our Auror user community, supporting police users and retail crime hubs Respond to questions via in app chat, email, and phone, providing timely and practical support Maintain data quality in the Auror platform by keeping profiles, comments, and information up to date Work with our Engineering team to troubleshoot access or technical issues and keep users connected Own key processes that help our users succeed, including guiding them on platform usage and best practices Success - Driving customer outcomes by thinking strategically and proactively Support the Law Enforcement team in driving outcomes for partners through proactive, user focused engagement Keep our Help Center, chatbots, and response materials updated with the latest product releases Create helpful resources like best practice guides, Help Center articles, and ongoing training materials for end users Review platform usage to identify wins, trends, and opportunities, and share insights with both partners and the team Partner with police forces to harness shared wins and proudly showcase the meaningful outcomes we're creating across communities Recognise and encourage Auror Champions who can help drive adoption in their police forces and departments Work closely with the Customer Success and Retail Partnerships teams to share insights and opportunities that contribute to mutual success Assist with training sessions, new user setup, and general team support The role reports to Paul Fagg, Director Law Enforcement Partnerships. I joined Auror from UK policing as I could see the positive impact they were having in the fight against retail crime. Hearing first hand from retailers how Auror is protecting their colleagues and stores was inspiring. I feel proud to work for a company that creates an environment that allows me and my incredible colleagues to thrive. Outside of Auror I love spending time with my growing family, keeping fit and healthy and playing sports. I am excited to work with people who are looking to unlock their full potential and use their drive and initiative to achieve the unachievable. About you Previous experience in a customer success, with a proven ability to deliver excellent service and results Experience working within a technology or SaaS start up Highly proactive in your approach - you anticipate needs, take initiative, and look for ways to add value without being asked Strong problem solving skills and a natural ability to connect with both technology and people - you approach challenges with curiosity and develop clear, structured solutions Exceptional communication and active listening skills across all channels - whether in person, over the phone, through chat, video calls, or in written guides and documentation A collaborative team player who thrives in a fast paced, dynamic environment, maintaining a high level of quality and attention to detail in everything you do We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our website). Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best. Competitive salary range: Depending on the level of experience, starting salary band for the role is £40,000 - £49,000per annum Generous annual leave: 2"9 days of annual leave per year, plus public holidays, so you can properly rest and recharge. Employee share scheme: You'll own part of a company making a real difference! Wellness days: We offer 10 paid Wellness Days per year, which can be used for mental or physical health, medical appointments, or to care for an unwell family member. Flexibility: We are hard working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to £375 GBP for expert sessions every year. Private Medical Insurance: Auror covers the cost of your plan membership with Vitality, where you will also enjoy the benefits of their Vitality Programme for health and wellbeing. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. What are the next steps? If you're excited about our mission and you have the experience and a passion for this role, please hit "Apply". If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.
Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.
Apr 24, 2026
Contractor
Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.
We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 24, 2026
Contractor
We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We have fantastic opportunities for a permanent Ganger to join our team in Area 10 at Bolton - De Havilland Way (BL53NH) This position offers a competitive salary and overtime. The standard hours of work are 42 hours per week, 4 on/4 off, rotating days/nights As a ganger, you will lead a team of operatives on site, ensuring work is completed safely, efficiently, and to a high standard. Your leadership will bridge the gap between management and the workforce, motivating your team and maintaining productivity while upholding health and safety regulations. What You'll Do: Maintain high technical standards and solutions Attend project briefings as required Always ensure compliance with relevant health and safety legislation throughout team and ensure works are carried out as per relevant VRS specification Manage and mentor apprentices and operatives and coordinate the work of others as necessary To be responsible for the security of vehicles/plant and materials under their direct control and to plan work and estimate vehicle/plant and material requirements. This role will specialise in Vehicle Restraint Systems but experience with drainage, kerbing, fencing, walling, sweeping, signing, patching, traffic management, soft estates work will be an advantage To drive/operate vehicles/plant requiring general and specialist skills including vehicle checks, routine maintenance, (e.g. oil and water checks etc.) and cleaning. To keep records, complete all necessary paperwork, communicate and liaise with other employees of Amey, sub-contractors, the emergency services, the police, the public, clients and customers. Report any Health and Safety, team or performance concerns to the Supervisor. Stand in for Supervision as and when required Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Supervisor or Manager. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Driving Licence HGV Class 2 Licence (Preferable) SSSTS or SMSTS Experience of Chapter 8 and Traffic Management on High-speed roads Personal Highway Safety Certificate If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our Recruitment team, at (url removed)
Apr 24, 2026
Full time
We have fantastic opportunities for a permanent Ganger to join our team in Area 10 at Bolton - De Havilland Way (BL53NH) This position offers a competitive salary and overtime. The standard hours of work are 42 hours per week, 4 on/4 off, rotating days/nights As a ganger, you will lead a team of operatives on site, ensuring work is completed safely, efficiently, and to a high standard. Your leadership will bridge the gap between management and the workforce, motivating your team and maintaining productivity while upholding health and safety regulations. What You'll Do: Maintain high technical standards and solutions Attend project briefings as required Always ensure compliance with relevant health and safety legislation throughout team and ensure works are carried out as per relevant VRS specification Manage and mentor apprentices and operatives and coordinate the work of others as necessary To be responsible for the security of vehicles/plant and materials under their direct control and to plan work and estimate vehicle/plant and material requirements. This role will specialise in Vehicle Restraint Systems but experience with drainage, kerbing, fencing, walling, sweeping, signing, patching, traffic management, soft estates work will be an advantage To drive/operate vehicles/plant requiring general and specialist skills including vehicle checks, routine maintenance, (e.g. oil and water checks etc.) and cleaning. To keep records, complete all necessary paperwork, communicate and liaise with other employees of Amey, sub-contractors, the emergency services, the police, the public, clients and customers. Report any Health and Safety, team or performance concerns to the Supervisor. Stand in for Supervision as and when required Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Supervisor or Manager. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Driving Licence HGV Class 2 Licence (Preferable) SSSTS or SMSTS Experience of Chapter 8 and Traffic Management on High-speed roads Personal Highway Safety Certificate If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our Recruitment team, at (url removed)
Rent & Service Charge Specialist Location: Remote Salary : £34,800 Vacancy Type: Full-time Closing date : 12 May, 2026 Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, they would love to hear from you! At the organisation, they're on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist , you'll play a vital role in ensuring their customers receive clear, accurate, and fair service charge information-while supporting them every step of the way. You'll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You'll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you'll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support the organisation's commitment to financial viability, affordability, and putting customers at the heart of everything they do. What they're looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills-able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join our team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Apr 24, 2026
Full time
Rent & Service Charge Specialist Location: Remote Salary : £34,800 Vacancy Type: Full-time Closing date : 12 May, 2026 Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, they would love to hear from you! At the organisation, they're on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist , you'll play a vital role in ensuring their customers receive clear, accurate, and fair service charge information-while supporting them every step of the way. You'll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You'll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you'll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support the organisation's commitment to financial viability, affordability, and putting customers at the heart of everything they do. What they're looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills-able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join our team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
More About The Role Are you ready to take your career in product development to the next level? We have an exciting opportunity for a dynamic and experienced NPD Innovation & Concept Manager to join our team. Reporting directly to the Head of New Product Development , you'll play a pivotal role in shaping the future of our product portfolio. Key Responsibilities: Product Development Ownership: Take charge of all product development activities within our Fish, Meat, Poultry and Pastries categories. Your expertise will drive the creation of both new and improved own-brand products that align with targeted briefs and category strategies. Process Precision: Ensure 100% accuracy in adhering to relevant process timescales and documentation, guiding projects seamlessly through the Manufacturing Stage & Gate Process. Your attention to detail will be instrumental in the successful transition to factory production. Market Insight: Be our expert on emerging food and market trends, closely monitor Morrisons customer preferences, and stay ahead of competitor activity. Your ability to gather and analyse data will provide invaluable insights when crafting product briefs. Collaborative Leadership: Prepare brand panel sign-off sessions, run benchmarking sessions with the category, and work closely with Buyers, Development Chefs, and Category teams at our head office. You'll foster collaboration and alignment in bringing product ideas to life. Team Development: Lead and mentor a team of Product Development Specialists and Technologists, nurturing their skills and fostering a culture of continuous improvement. Line management responsibilities - outline Development Chef/ Cutler Kitchen responsibility About You If you're passionate about creating innovative food products and thrive in a fast-paced, collaborative environment, we want to hear from you. You will also have: Proven experience in product development within the food industry Exceptional project management skills, ensuring projects are delivered on time and within scope Strong analytical and research skills to stay ahead of market trends and competitor activities Excellent communication and collaboration skills to work effectively with cross-functional teams Leadership abilities to guide and develop a team of specialists and technologists In return for your hard work we will offer you: Six weeks holiday (including bank holidays) 15% discount in our stores available from the day you join us Additional 10% discount More Card for a friend or family member Career progression and development opportunities Subsidised staff canteen Free parking Market leading pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Long Service Awards Optional Payroll charity donations Enhanced Family/maternity/parental leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Apr 23, 2026
Full time
More About The Role Are you ready to take your career in product development to the next level? We have an exciting opportunity for a dynamic and experienced NPD Innovation & Concept Manager to join our team. Reporting directly to the Head of New Product Development , you'll play a pivotal role in shaping the future of our product portfolio. Key Responsibilities: Product Development Ownership: Take charge of all product development activities within our Fish, Meat, Poultry and Pastries categories. Your expertise will drive the creation of both new and improved own-brand products that align with targeted briefs and category strategies. Process Precision: Ensure 100% accuracy in adhering to relevant process timescales and documentation, guiding projects seamlessly through the Manufacturing Stage & Gate Process. Your attention to detail will be instrumental in the successful transition to factory production. Market Insight: Be our expert on emerging food and market trends, closely monitor Morrisons customer preferences, and stay ahead of competitor activity. Your ability to gather and analyse data will provide invaluable insights when crafting product briefs. Collaborative Leadership: Prepare brand panel sign-off sessions, run benchmarking sessions with the category, and work closely with Buyers, Development Chefs, and Category teams at our head office. You'll foster collaboration and alignment in bringing product ideas to life. Team Development: Lead and mentor a team of Product Development Specialists and Technologists, nurturing their skills and fostering a culture of continuous improvement. Line management responsibilities - outline Development Chef/ Cutler Kitchen responsibility About You If you're passionate about creating innovative food products and thrive in a fast-paced, collaborative environment, we want to hear from you. You will also have: Proven experience in product development within the food industry Exceptional project management skills, ensuring projects are delivered on time and within scope Strong analytical and research skills to stay ahead of market trends and competitor activities Excellent communication and collaboration skills to work effectively with cross-functional teams Leadership abilities to guide and develop a team of specialists and technologists In return for your hard work we will offer you: Six weeks holiday (including bank holidays) 15% discount in our stores available from the day you join us Additional 10% discount More Card for a friend or family member Career progression and development opportunities Subsidised staff canteen Free parking Market leading pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Long Service Awards Optional Payroll charity donations Enhanced Family/maternity/parental leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Your new company Your new company are a UK property investment and development company focused on delivering long-term value through the acquisition, development, and active management of property assets. With a strong presence in the commercial property sector, the business has particular expertise in industrial and logistics property, alongside interests in office, retail, leisure, land, and selected residential opportunities. Your new role In your new role as Financial Controller you will lead the finance function, ensuring strong financial control, accurate reporting, statutory compliance, cash flow management, and commercial support to the leadership team. The role oversees finances across a UK commercial property portfolio and supports strategic decision making through clear analysis and reporting.The role manages day to day financial activity, prepares monthly, quarterly, and annual accounts, and ensures balance sheet reconciliations are regularly completed. It maintains financial controls, manages policies and procedures, oversees year-end statutory accounts, and works with auditors and tax advisers while ensuring compliance with UK accounting standards. You will handle property related finance, including rental income, service charges, insurance recoveries, void costs, dilapidations, and capital expenditure. It reviews asset performance, provides variance analysis, works closely with property and asset management teams, monitors lease related financial matters, and supports acquisition, disposal, refinancing, and development activities. What you'll need to succeed To succeed in this role you will be ACA/ACCA/CIMA Qualified with significant post qualification experience, ideally within commercial property, real estate, or a mufti entity investment environment. It requires experience of preparing management and statutory accounts, along with a strong background in budgeting, forecasting, cash flow, and financial control. Previous team management experience is preferred. The role requires strong technical accounting knowledge and a good understanding of UK commercial property finance, including rents, service charges, and landlord/tenant financial processes. It requires strong Excel and financial modelling skills and experience using accounting systems. High attention to detail, strong analytical capability, and excellent communication skills with the ability to present financial information clearly to non finance stakeholders are also required. What you'll get in return In return, you will receive a competitive salary of £65,000 plus bonus, reflecting the seniority and responsibility of the role. You will also benefit from 25 days holiday, providing a strong work life balance, along with private medical cover to support your health and wellbeing. Alongside this core package, you'll be joining a business where finance has a meaningful voice, offering the opportunity to influence decisions, shape processes, and contribute directly to the performance of a diverse UK property portfolio. You will work closely with an experienced leadership team, gain exposure across the full investment and asset lifecycle, and have the chance to continue developing your expertise in a supportive and growth focused environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 23, 2026
Full time
Your new company Your new company are a UK property investment and development company focused on delivering long-term value through the acquisition, development, and active management of property assets. With a strong presence in the commercial property sector, the business has particular expertise in industrial and logistics property, alongside interests in office, retail, leisure, land, and selected residential opportunities. Your new role In your new role as Financial Controller you will lead the finance function, ensuring strong financial control, accurate reporting, statutory compliance, cash flow management, and commercial support to the leadership team. The role oversees finances across a UK commercial property portfolio and supports strategic decision making through clear analysis and reporting.The role manages day to day financial activity, prepares monthly, quarterly, and annual accounts, and ensures balance sheet reconciliations are regularly completed. It maintains financial controls, manages policies and procedures, oversees year-end statutory accounts, and works with auditors and tax advisers while ensuring compliance with UK accounting standards. You will handle property related finance, including rental income, service charges, insurance recoveries, void costs, dilapidations, and capital expenditure. It reviews asset performance, provides variance analysis, works closely with property and asset management teams, monitors lease related financial matters, and supports acquisition, disposal, refinancing, and development activities. What you'll need to succeed To succeed in this role you will be ACA/ACCA/CIMA Qualified with significant post qualification experience, ideally within commercial property, real estate, or a mufti entity investment environment. It requires experience of preparing management and statutory accounts, along with a strong background in budgeting, forecasting, cash flow, and financial control. Previous team management experience is preferred. The role requires strong technical accounting knowledge and a good understanding of UK commercial property finance, including rents, service charges, and landlord/tenant financial processes. It requires strong Excel and financial modelling skills and experience using accounting systems. High attention to detail, strong analytical capability, and excellent communication skills with the ability to present financial information clearly to non finance stakeholders are also required. What you'll get in return In return, you will receive a competitive salary of £65,000 plus bonus, reflecting the seniority and responsibility of the role. You will also benefit from 25 days holiday, providing a strong work life balance, along with private medical cover to support your health and wellbeing. Alongside this core package, you'll be joining a business where finance has a meaningful voice, offering the opportunity to influence decisions, shape processes, and contribute directly to the performance of a diverse UK property portfolio. You will work closely with an experienced leadership team, gain exposure across the full investment and asset lifecycle, and have the chance to continue developing your expertise in a supportive and growth focused environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Interim Estates Manager Bedford (Hybrid / site visits across borough) £500 per day (Umbrella) Initial 3-month contract (with strong potential to extend) Bedford Borough Council is seeking an experienced Interim Estates Manager to lead its Estates Management and Valuation function during a key period of delivery and transformation. This is a senior, hands-on leadership role overseeing a diverse and high-value property portfolio while driving income generation, service performance, and long-term asset strategy. The Role Reporting into the Head of Property Services, you will lead the Estates Management Team to deliver a proactive, high-quality and commercially focused estates service across the Council's operational and non-operational portfolio. You'll take ownership of strategy, performance, and delivery across: Commercial, agricultural, and investment portfolios Leasehold management, rent reviews, and lease renewals Asset valuations (IFRS & RICS compliant) Service charge management and reconciliation Estate optimisation, income generation, and disposals strategy External consultants and specialist valuation work You will also act as a key advisor on complex estates matters, ensuring robust governance, compliance, and financial control across the service. Key Responsibilities Lead and manage the Estates Management and Valuation service Maximise income from a £80m+ property investment portfolio Oversee circa 800 lease agreements and 1,500 acres of land assets Deliver annual asset valuations ( £500m portfolio) in line with RICS/IFRS standards Manage service charge budgets (£400k) and ensure full cost recovery Oversee commercial and county farms budgets (£4.6m combined portfolio responsibility) Drive performance of internal teams and external consultants Support Corporate Asset Strategy and wider Council transformation priorities Leadership & Corporate Impact As part of the wider leadership group within Bedford Borough Council, you will: Support delivery of the Corporate Plan and service priorities Lead on performance management, risk, and financial governance What We're Looking For MRICS qualified (General Practice) and Registered Valuer (or eligible) Minimum 3 years' background within a social housing organisation Proven experience in commercial estates management and valuation Confident handling of rent reviews, lease advisory, and asset strategy Strong leadership experience managing technical property teams Full UK driving licence and ability to travel across the borough Interested? If you'd like to find out more, please apply with your updated CV
Apr 23, 2026
Contractor
Interim Estates Manager Bedford (Hybrid / site visits across borough) £500 per day (Umbrella) Initial 3-month contract (with strong potential to extend) Bedford Borough Council is seeking an experienced Interim Estates Manager to lead its Estates Management and Valuation function during a key period of delivery and transformation. This is a senior, hands-on leadership role overseeing a diverse and high-value property portfolio while driving income generation, service performance, and long-term asset strategy. The Role Reporting into the Head of Property Services, you will lead the Estates Management Team to deliver a proactive, high-quality and commercially focused estates service across the Council's operational and non-operational portfolio. You'll take ownership of strategy, performance, and delivery across: Commercial, agricultural, and investment portfolios Leasehold management, rent reviews, and lease renewals Asset valuations (IFRS & RICS compliant) Service charge management and reconciliation Estate optimisation, income generation, and disposals strategy External consultants and specialist valuation work You will also act as a key advisor on complex estates matters, ensuring robust governance, compliance, and financial control across the service. Key Responsibilities Lead and manage the Estates Management and Valuation service Maximise income from a £80m+ property investment portfolio Oversee circa 800 lease agreements and 1,500 acres of land assets Deliver annual asset valuations ( £500m portfolio) in line with RICS/IFRS standards Manage service charge budgets (£400k) and ensure full cost recovery Oversee commercial and county farms budgets (£4.6m combined portfolio responsibility) Drive performance of internal teams and external consultants Support Corporate Asset Strategy and wider Council transformation priorities Leadership & Corporate Impact As part of the wider leadership group within Bedford Borough Council, you will: Support delivery of the Corporate Plan and service priorities Lead on performance management, risk, and financial governance What We're Looking For MRICS qualified (General Practice) and Registered Valuer (or eligible) Minimum 3 years' background within a social housing organisation Proven experience in commercial estates management and valuation Confident handling of rent reviews, lease advisory, and asset strategy Strong leadership experience managing technical property teams Full UK driving licence and ability to travel across the borough Interested? If you'd like to find out more, please apply with your updated CV
Clarion Housing Group Limited
Borehamwood, Hertfordshire
Location: Hybrid - Borehamwood Salary: London - £31,038 - £39,695 per annum National - £28,299 - £36,585 per annum Hours: 36 per week Contract Type: Permanent We have some exciting new opportunities for Service Charge Complaints Specialists responsible for resolving complex complaints to join our team in Borehamwood. You'll act as a first point of contact for resolving customer service charge queries and complaints. Ensuring complaints are handled fairly, transparently and in line with regulatory requirements while delivering high-quality customer service. We'll look to you to play a key part in reducing service charge disputes, improving trust with residents and supporting continuous improvement in service charge setting, communication and recovery. If you have demonstrable experience handling service charge complaints and have strong investigative and analytical skills we want to hear from you. Please review the full role profile on our website before applying. Closing Date: Tuesday 5th May 2026 at midnight. This is a hybrid role with a base location at our offices in Borehamwood. Candidates will be expected to work from the office at least one day per week. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 23, 2026
Full time
Location: Hybrid - Borehamwood Salary: London - £31,038 - £39,695 per annum National - £28,299 - £36,585 per annum Hours: 36 per week Contract Type: Permanent We have some exciting new opportunities for Service Charge Complaints Specialists responsible for resolving complex complaints to join our team in Borehamwood. You'll act as a first point of contact for resolving customer service charge queries and complaints. Ensuring complaints are handled fairly, transparently and in line with regulatory requirements while delivering high-quality customer service. We'll look to you to play a key part in reducing service charge disputes, improving trust with residents and supporting continuous improvement in service charge setting, communication and recovery. If you have demonstrable experience handling service charge complaints and have strong investigative and analytical skills we want to hear from you. Please review the full role profile on our website before applying. Closing Date: Tuesday 5th May 2026 at midnight. This is a hybrid role with a base location at our offices in Borehamwood. Candidates will be expected to work from the office at least one day per week. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Apr 23, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Consultant in Acute Medicine Liverpool University Hospitals NHS Foundation Trust Employer: Liverpool University Hospitals NHS Foundation Trust Location: Liverpool, L7 8XP Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job We are looking to recruit a whole time Consultant, offering exciting opportunities for a highly motivated Medic to join a dynamic, rapidly expanding team delivering multidisciplinary acute care. We believe this is an opportunity to join an established consultant team who lead from the frontline, supported by doctors in training from the Mersey deanery and a skilled nursing team, providing outstanding 24 hour care. The successful candidate will help us to continue to develop medical services within the Trust, which includes responsibility for the acute medical units and the same day emergency care unit. The Acute & Emergency Medicine Care Group encompasses the specialities of Acute Medicine and Emergency medicine within the Division of Medicine at the Royal Liverpool Hospital. The Division's Medical Director is Dr Mark Lawton with Dr Patricia Cunningham as the Clinical Director for Acute Medicine. All major clinical subspecialties are represented within the Division of Medicine (cardiology, respiratory medicine, gastroenterology, nephrology, diabetes & endocrinology, clinical gerontology, dermatology & allergy, rheumatology and infectious diseases & clinical pharmacology). Neurology is provided by the regional neurological centre (Walton Centre NHS Foundation Trust) based at the University Hospital Aintree campus. Acute emergency medical admissions are preferentially handled within the Acute Medical Unit (AMU), which is situated adjacent to the Emergency Department (ED) at the Royal Liverpool Hospital. This unit deals with the majority (over 90%) of the Division's total acute admissions, whether admitted via ED or through GP referral. The AMU currently has 66 beds, as well as a newly established acute assessment area with 26 fully examination spaces. Approximately 40% of all admissions to the AMU are discharged directly home from the unit. The median stay on AMU for all patients is in the region of 18 hours. Since opening in 2018 there has been a significant investment in the ambulatory emergency care service (AEC). There is a dedicated space to assess and manage patients requiring same day interventions, as well as facilities to bring patients back for assessment, allowing for safe and early discharge from hospital. There is also a virtual component to the work carried out on AEC, allowing a more efficient way of managing our patients and reducing the number of trips to hospital. Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide to our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page. The AMU Consultants work very closely with the AED team, the on call Medical Specialist Registrars and IMT and Consultant Physicians across the Medical directorate to help support the management of the Acute take. Please see attached Job Description and Person Specification for full details of main responsibilities etc. This advert closes on Thursday 9 Apr 2026.
Apr 23, 2026
Full time
Consultant in Acute Medicine Liverpool University Hospitals NHS Foundation Trust Employer: Liverpool University Hospitals NHS Foundation Trust Location: Liverpool, L7 8XP Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job We are looking to recruit a whole time Consultant, offering exciting opportunities for a highly motivated Medic to join a dynamic, rapidly expanding team delivering multidisciplinary acute care. We believe this is an opportunity to join an established consultant team who lead from the frontline, supported by doctors in training from the Mersey deanery and a skilled nursing team, providing outstanding 24 hour care. The successful candidate will help us to continue to develop medical services within the Trust, which includes responsibility for the acute medical units and the same day emergency care unit. The Acute & Emergency Medicine Care Group encompasses the specialities of Acute Medicine and Emergency medicine within the Division of Medicine at the Royal Liverpool Hospital. The Division's Medical Director is Dr Mark Lawton with Dr Patricia Cunningham as the Clinical Director for Acute Medicine. All major clinical subspecialties are represented within the Division of Medicine (cardiology, respiratory medicine, gastroenterology, nephrology, diabetes & endocrinology, clinical gerontology, dermatology & allergy, rheumatology and infectious diseases & clinical pharmacology). Neurology is provided by the regional neurological centre (Walton Centre NHS Foundation Trust) based at the University Hospital Aintree campus. Acute emergency medical admissions are preferentially handled within the Acute Medical Unit (AMU), which is situated adjacent to the Emergency Department (ED) at the Royal Liverpool Hospital. This unit deals with the majority (over 90%) of the Division's total acute admissions, whether admitted via ED or through GP referral. The AMU currently has 66 beds, as well as a newly established acute assessment area with 26 fully examination spaces. Approximately 40% of all admissions to the AMU are discharged directly home from the unit. The median stay on AMU for all patients is in the region of 18 hours. Since opening in 2018 there has been a significant investment in the ambulatory emergency care service (AEC). There is a dedicated space to assess and manage patients requiring same day interventions, as well as facilities to bring patients back for assessment, allowing for safe and early discharge from hospital. There is also a virtual component to the work carried out on AEC, allowing a more efficient way of managing our patients and reducing the number of trips to hospital. Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide to our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page. The AMU Consultants work very closely with the AED team, the on call Medical Specialist Registrars and IMT and Consultant Physicians across the Medical directorate to help support the management of the Acute take. Please see attached Job Description and Person Specification for full details of main responsibilities etc. This advert closes on Thursday 9 Apr 2026.
Waracle is looking for an Office Manager to join our world class digital technology consultancy. We are home to a diverse, smart, curious, and ambitious community of specialists in technology driven transformation. We help our clients innovate and create intelligent digital products, thriving on complex challenges to deliver business critical IT projects. As our Office Manager, you aren't just maintaining a space-you are the primary driver of our connection led culture. You are a solid performer who operates with high autonomy, ensuring our physical environments are a competitive advantage for talent retention and client impressions. You move beyond following procedures to defining them, ensuring that as Waracle scales, our community remains consistent, safe, and high energy. This is a Glasgow based role with regular travel to our other sites to ensure a consistent, vibrant experience for all our teams. Key Aspects of the Role Strategic Experience & Cultural Leadership: You will act as the face of our Glasgow hub and the "Brand Guardian" for our physical spaces, ensuring every team member feels part of the Waracle community from day one. Community Connection: Working closely with our Communications and Engagement Manager, you'll lead the logistics for meet ups and celebrations, owning the physical setup and high energy atmosphere of our "Last Thursday" events. Operational Excellence: You'll oversee the maintenance ecosystem, managing relationships with landlords and vendors while negotiating contracts to ensure quality and value. Office Optimisation: You will use data and feedback to suggest layout changes that improve collaboration, moving beyond "fixing things" to strategically evolving how we work. Project Leadership: Act as the lead for office transitions, moves, or refurbs, managing everything from space planning to change management. Governance & Safety: You will own the security protocols and health and safety management, ensuring all audits and risk assessments are legally compliant and up to date. What You'll Bring A Champion Mindset: You are naturally professional, outgoing, and inclusive. You love building community and making people feel welcome. Independence: You are a proactive problem solver who "sees around corners" to prevent issues before they arise. Collaborative Influence: You have the confidence to influence team decisions and hold vendors accountable to high standards. Technical Knowledge: A strong understanding of Facilities Management (FM) best practices, health and safety legislation, and workplace design trends. Tech Savvy: Proficiency in Slack, G Suite, and procurement tools, with a curiosity to learn new workplace management software. Recruitment Process Initial Chat: You'll have a call with your dedicated Talent Acquisition Partner to talk about Waracle, your career goals, and the "important stuff" like salary and benefits. Two Stage Interview: You'll be invited to showcase your skills and find out more about the role. Supportive Onboarding: Your Talent Partner will guide you through the whole process right up to your first day. Our Benefits We believe in supporting our team, inside and outside of work: Rest & Recharge: 35 days of holiday (27 days annual leave plus 8 bank holidays). Financial Security: Company matched 5% pension and Death in Service benefit (2x salary). Health & Wellness: Medicash Health Cash Plan, Employee Assistance Programme, and Group Sickness Cover. Flexible Support: A home office setup budget to ensure you are comfortable. Growth: Access to Udemy Business and a dedicated L&D budget. Family First: Enhanced parental leave policies, including support for fertility journeys. Community: Regular fun meet ups, monthly office lunch on us, and the "Spirit of Waracle" initiative for local charitable causes. Waracle is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 23, 2026
Full time
Waracle is looking for an Office Manager to join our world class digital technology consultancy. We are home to a diverse, smart, curious, and ambitious community of specialists in technology driven transformation. We help our clients innovate and create intelligent digital products, thriving on complex challenges to deliver business critical IT projects. As our Office Manager, you aren't just maintaining a space-you are the primary driver of our connection led culture. You are a solid performer who operates with high autonomy, ensuring our physical environments are a competitive advantage for talent retention and client impressions. You move beyond following procedures to defining them, ensuring that as Waracle scales, our community remains consistent, safe, and high energy. This is a Glasgow based role with regular travel to our other sites to ensure a consistent, vibrant experience for all our teams. Key Aspects of the Role Strategic Experience & Cultural Leadership: You will act as the face of our Glasgow hub and the "Brand Guardian" for our physical spaces, ensuring every team member feels part of the Waracle community from day one. Community Connection: Working closely with our Communications and Engagement Manager, you'll lead the logistics for meet ups and celebrations, owning the physical setup and high energy atmosphere of our "Last Thursday" events. Operational Excellence: You'll oversee the maintenance ecosystem, managing relationships with landlords and vendors while negotiating contracts to ensure quality and value. Office Optimisation: You will use data and feedback to suggest layout changes that improve collaboration, moving beyond "fixing things" to strategically evolving how we work. Project Leadership: Act as the lead for office transitions, moves, or refurbs, managing everything from space planning to change management. Governance & Safety: You will own the security protocols and health and safety management, ensuring all audits and risk assessments are legally compliant and up to date. What You'll Bring A Champion Mindset: You are naturally professional, outgoing, and inclusive. You love building community and making people feel welcome. Independence: You are a proactive problem solver who "sees around corners" to prevent issues before they arise. Collaborative Influence: You have the confidence to influence team decisions and hold vendors accountable to high standards. Technical Knowledge: A strong understanding of Facilities Management (FM) best practices, health and safety legislation, and workplace design trends. Tech Savvy: Proficiency in Slack, G Suite, and procurement tools, with a curiosity to learn new workplace management software. Recruitment Process Initial Chat: You'll have a call with your dedicated Talent Acquisition Partner to talk about Waracle, your career goals, and the "important stuff" like salary and benefits. Two Stage Interview: You'll be invited to showcase your skills and find out more about the role. Supportive Onboarding: Your Talent Partner will guide you through the whole process right up to your first day. Our Benefits We believe in supporting our team, inside and outside of work: Rest & Recharge: 35 days of holiday (27 days annual leave plus 8 bank holidays). Financial Security: Company matched 5% pension and Death in Service benefit (2x salary). Health & Wellness: Medicash Health Cash Plan, Employee Assistance Programme, and Group Sickness Cover. Flexible Support: A home office setup budget to ensure you are comfortable. Growth: Access to Udemy Business and a dedicated L&D budget. Family First: Enhanced parental leave policies, including support for fertility journeys. Community: Regular fun meet ups, monthly office lunch on us, and the "Spirit of Waracle" initiative for local charitable causes. Waracle is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Property Lister On target earnings of £50,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading Street CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing -You will receive 70% commission paid on completion (if you they use theirsuggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject toa tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on themonthly management fee is yours and it s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market and 'off market properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £50,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 23, 2026
Full time
Property Lister On target earnings of £50,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading Street CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing -You will receive 70% commission paid on completion (if you they use theirsuggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject toa tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on themonthly management fee is yours and it s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market and 'off market properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £50,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Role: Reconnect+ Support Worker Based: Lewisham/New Cross Rate: £15.15ph PAYE or £19.50ph umb Start Date: ASAP Duration: Temp ongoing Hours: Mon Fri 9 am 5 pm Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison. Synopsis of duties: Take responsibility for the effective day-to-day management and smooth operation of the project. Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project. Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews. Carry out initial assessments of new referrals. Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc. Ensure effective partnership working with other relevant agencies. Provide resettlement advice and support to women who have left the project. Develop and run group sessions/activities which meet the needs of the women and the aims of the project. Participate in the Out of Hours on-call rota as required. Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised. Issue occupancy agreements and induct new service users into the service. Preparing rooms for residents as required Ensure that voids are actively managed and that empty rooms are let within the target timescales. Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager. Carry out regular health and safety checks in line with policy. Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings. Organise and facilitate night staff team meetings. Coordinate and oversee the night/weekend staffing rota. Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion. Provide accurate and timely information or data reports to the Deputy Manager as requested. Essential Requirements Experience of working/delivering support to women involved in the Criminal Justice System (CJS) Experienced in meeting the support needs of women and appropriately advocating on behalf of service users. Experience of working collaboratively with external agencies. Experience in creating and facilitating activities with a service user-led approach Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Apr 23, 2026
Seasonal
Role: Reconnect+ Support Worker Based: Lewisham/New Cross Rate: £15.15ph PAYE or £19.50ph umb Start Date: ASAP Duration: Temp ongoing Hours: Mon Fri 9 am 5 pm Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison. Synopsis of duties: Take responsibility for the effective day-to-day management and smooth operation of the project. Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project. Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews. Carry out initial assessments of new referrals. Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc. Ensure effective partnership working with other relevant agencies. Provide resettlement advice and support to women who have left the project. Develop and run group sessions/activities which meet the needs of the women and the aims of the project. Participate in the Out of Hours on-call rota as required. Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised. Issue occupancy agreements and induct new service users into the service. Preparing rooms for residents as required Ensure that voids are actively managed and that empty rooms are let within the target timescales. Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager. Carry out regular health and safety checks in line with policy. Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings. Organise and facilitate night staff team meetings. Coordinate and oversee the night/weekend staffing rota. Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion. Provide accurate and timely information or data reports to the Deputy Manager as requested. Essential Requirements Experience of working/delivering support to women involved in the Criminal Justice System (CJS) Experienced in meeting the support needs of women and appropriately advocating on behalf of service users. Experience of working collaboratively with external agencies. Experience in creating and facilitating activities with a service user-led approach Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Senior Civil Engineer Location: Fareham, Hampshire Hours: Monday to Friday, Flexible Opportunity with Core Hours Required Salary: Competitive - The above is illustrative only Holiday: 32 days including bank holidays, Increasing with length of service. Sector: Civil Engineering Our client is a well-established, multi-disciplinary consultancy specialising in transport planning, travel planning, and civil and structural engineering services. The business has grown steadily in recent years and now operates across the UK, supporting both public and private sector clients on a wide range of development and infrastructure projects. They are known for delivering practical, high-quality solutions from early feasibility through to detailed design and project delivery, with a strong emphasis on collaboration and client-focused outcomes. With an experienced and technically strong team, the company provides end-to-end support, combining commercial awareness with in-depth knowledge of current legislation and industry standards. Our client places a strong emphasis on communication, long-term relationships, and continuous improvement, underpinned by their core values of customer focus, openness, results, and excellence. They have built a solid reputation for delivering reliable and innovative engineering solutions that enable successful development across a diverse portfolio of projects nationwide. Position Duties Develop and manage the creation of complex civil engineering designs for drainage, highways, and infrastructure schemes Project manage schemes from concept through to construction, ensuring timelines and budgets are met Work closely with local authorities, developers, architects, and other stakeholders throughout the project lifecycle Review and approve technical designs, drawings, and reports produced by the team Manage and allocate team resources to deliver multiple projects efficiently Mentor and train junior engineers, supporting their professional development and career progression Coordinate and manage specialist sub-consultants on projects Prepare fee proposals and support business development initiatives Attend client meetings, site visits, and project consultations, providing technical advice and guidance Ensure all designs comply with relevant codes, standards, and regulatory frameworks (e.g. Sewers for Adoption, SuDS Manual, DMRB, Manual for Streets) Identify, evaluate, and implement engineering solutions, assessing their effectiveness across the project life cycle Monitor and manage project budgets, costs, and resources while maintaining commercial awareness Maintain and improve quality processes and contribute to continuous improvement initiatives Apply health, safety, and risk management principles in all design and project activities Support marketing and networking activities, promoting the company's services and building client relationships Position Requirements Degree or HND in Civil Engineering Preferably Incorporated Engineer (IEng), or working towards IEng with the Institution of Civil Engineers 5+ years' experience in a civil engineering consultancy environment Experience working with local authorities, developers, and architects Strong technical knowledge of civil engineering design (drainage systems, highways, S278/S38 schemes) Proficiency in AutoCAD and Site 3D (or equivalent 3D design software) Understanding of design standards (e.g. Sewers for Adoption, SuDS Manual, DMRB, Manual for Streets) Experience across residential, commercial, and retirement/care schemes Experience managing projects through the planning process (pre-application to condition discharge) Civil engineering project management experience, including schemes with drainage, external works, and highways elements Experience coordinating and managing design team resources Experience reviewing junior engineers' reports, drawings, and designs Experience attending client meetings and site visits Experience preparing fee proposals Experience contributing to business development and networking activities Ability to solve engineering problems using sound theoretical and practical approaches Project management skills, including planning, resource allocation, and delivery Commercial awareness, including budget management and cost control Knowledge of statutory, regulatory, and commercial frameworks Understanding of health, safety, and risk management in design Awareness and application of sustainable development principles Ability to present and communicate ideas to technical and non-technical stakeholders Position Remuneration 5-hour workdays with flexible working hours, with a core hour requirement allowing for lifestyle and work life balance 24 days annual leave, increasing with length of service plus 8 bank holidays Day off on your birthday if it falls on a working day One community or charity day a year to allow you to support the person projects you love Salary sacrifice scheme with the opportunity to purchase or sell annual leave days. Christmas shut down Quarterly and yearly bonus schemes, offering the potential to earn more Private healthcare upon completion of probation period Bike to work scheme Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Apr 23, 2026
Full time
Senior Civil Engineer Location: Fareham, Hampshire Hours: Monday to Friday, Flexible Opportunity with Core Hours Required Salary: Competitive - The above is illustrative only Holiday: 32 days including bank holidays, Increasing with length of service. Sector: Civil Engineering Our client is a well-established, multi-disciplinary consultancy specialising in transport planning, travel planning, and civil and structural engineering services. The business has grown steadily in recent years and now operates across the UK, supporting both public and private sector clients on a wide range of development and infrastructure projects. They are known for delivering practical, high-quality solutions from early feasibility through to detailed design and project delivery, with a strong emphasis on collaboration and client-focused outcomes. With an experienced and technically strong team, the company provides end-to-end support, combining commercial awareness with in-depth knowledge of current legislation and industry standards. Our client places a strong emphasis on communication, long-term relationships, and continuous improvement, underpinned by their core values of customer focus, openness, results, and excellence. They have built a solid reputation for delivering reliable and innovative engineering solutions that enable successful development across a diverse portfolio of projects nationwide. Position Duties Develop and manage the creation of complex civil engineering designs for drainage, highways, and infrastructure schemes Project manage schemes from concept through to construction, ensuring timelines and budgets are met Work closely with local authorities, developers, architects, and other stakeholders throughout the project lifecycle Review and approve technical designs, drawings, and reports produced by the team Manage and allocate team resources to deliver multiple projects efficiently Mentor and train junior engineers, supporting their professional development and career progression Coordinate and manage specialist sub-consultants on projects Prepare fee proposals and support business development initiatives Attend client meetings, site visits, and project consultations, providing technical advice and guidance Ensure all designs comply with relevant codes, standards, and regulatory frameworks (e.g. Sewers for Adoption, SuDS Manual, DMRB, Manual for Streets) Identify, evaluate, and implement engineering solutions, assessing their effectiveness across the project life cycle Monitor and manage project budgets, costs, and resources while maintaining commercial awareness Maintain and improve quality processes and contribute to continuous improvement initiatives Apply health, safety, and risk management principles in all design and project activities Support marketing and networking activities, promoting the company's services and building client relationships Position Requirements Degree or HND in Civil Engineering Preferably Incorporated Engineer (IEng), or working towards IEng with the Institution of Civil Engineers 5+ years' experience in a civil engineering consultancy environment Experience working with local authorities, developers, and architects Strong technical knowledge of civil engineering design (drainage systems, highways, S278/S38 schemes) Proficiency in AutoCAD and Site 3D (or equivalent 3D design software) Understanding of design standards (e.g. Sewers for Adoption, SuDS Manual, DMRB, Manual for Streets) Experience across residential, commercial, and retirement/care schemes Experience managing projects through the planning process (pre-application to condition discharge) Civil engineering project management experience, including schemes with drainage, external works, and highways elements Experience coordinating and managing design team resources Experience reviewing junior engineers' reports, drawings, and designs Experience attending client meetings and site visits Experience preparing fee proposals Experience contributing to business development and networking activities Ability to solve engineering problems using sound theoretical and practical approaches Project management skills, including planning, resource allocation, and delivery Commercial awareness, including budget management and cost control Knowledge of statutory, regulatory, and commercial frameworks Understanding of health, safety, and risk management in design Awareness and application of sustainable development principles Ability to present and communicate ideas to technical and non-technical stakeholders Position Remuneration 5-hour workdays with flexible working hours, with a core hour requirement allowing for lifestyle and work life balance 24 days annual leave, increasing with length of service plus 8 bank holidays Day off on your birthday if it falls on a working day One community or charity day a year to allow you to support the person projects you love Salary sacrifice scheme with the opportunity to purchase or sell annual leave days. Christmas shut down Quarterly and yearly bonus schemes, offering the potential to earn more Private healthcare upon completion of probation period Bike to work scheme Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Legal Recoveries Associate Salary : From 25,165 depending on experience, raising to 26,200 after 12 months when you're fully performing in role, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am - 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? We have a start date in June with assessment centres running across April and May. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers' journey and bring people back to financial health. Working towards KPI's, you'll speak to customers over the telephone about their accounts, taking time to fully understand each customer's situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you'll also help with any queries and conduct regular reviews to ensure payments are still suitable. The role can be challenging as some customers may be in vulnerable situations, but you can make a real impact on peoples' lives. What we are looking for: Enthusiasm, passion , and dedication. Resilience and adaptability to change. Strong communication skills A desire to help each customer in the most compassionate way. The ability to motivate yourself to achieve your goals every day. Ideally you would have a customer service experience and if your background is in sales, retail or any kind of customer facing role then you could be the one we're looking for! If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A performance related quarterly incentive bonus where you can earn up to an additional 20% of your quarterly earnings. A discretionary annual bonus for a job well done, earn up to 10% of your annual salary. 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're Overdales Legal. Regulated by the SRA, we're one of the largest providers of specialist debt Litigation services in the UK. We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today -be part of something meaningful. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Apr 23, 2026
Full time
Legal Recoveries Associate Salary : From 25,165 depending on experience, raising to 26,200 after 12 months when you're fully performing in role, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am - 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? We have a start date in June with assessment centres running across April and May. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers' journey and bring people back to financial health. Working towards KPI's, you'll speak to customers over the telephone about their accounts, taking time to fully understand each customer's situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you'll also help with any queries and conduct regular reviews to ensure payments are still suitable. The role can be challenging as some customers may be in vulnerable situations, but you can make a real impact on peoples' lives. What we are looking for: Enthusiasm, passion , and dedication. Resilience and adaptability to change. Strong communication skills A desire to help each customer in the most compassionate way. The ability to motivate yourself to achieve your goals every day. Ideally you would have a customer service experience and if your background is in sales, retail or any kind of customer facing role then you could be the one we're looking for! If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A performance related quarterly incentive bonus where you can earn up to an additional 20% of your quarterly earnings. A discretionary annual bonus for a job well done, earn up to 10% of your annual salary. 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're Overdales Legal. Regulated by the SRA, we're one of the largest providers of specialist debt Litigation services in the UK. We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today -be part of something meaningful. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Group Director - Homes and Communities Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time As Group Director of Homes and Communities , you'll shape how homes are managed and how communities across their portfolio grow, connect, and flourish. Reporting directly to the Chief Operating Officer, you'll be a key member of the Senior Leadership Team, setting strategy, driving performance, and championing outstanding customer experience at every level. What you'll do: You'll lead the strategic and operational delivery of housing management, neighbourhood services, tenancy sustainment, community engagement, rent and service charges, and commercial services. You'll ensure services are compliant, customer focused, and continuously improving - while keeping customers at the heart of every decision. You'll also: Lead large, multi disciplinary teams and develop a high performance culture Drive innovation and transformation across homes and communities Champion safeguarding, domestic abuse and independent living services Build strong partnerships with local authorities, health, and community stakeholders Represent the organisation at board level and externally Play a pivotal role in corporate strategy, budget planning, and long term transformation Who they're looking for: You'll be a confident, values led senior leader with deep experience in housing or community focused services. You'll bring strategic clarity, operational grip, and the credibility to influence at board and system level. You'll likely have: Proven senior leadership experience in housing, communities or a related sector Strong knowledge of housing legislation and regulatory standards Experience leading complex services at scale A collaborative approach and excellent stakeholder engagement skills A genuine commitment to equality, diversity and inclusion A professional housing qualification (e.g. CIH) or equivalent experience This is an opportunity to shape services that genuinely change lives - combining commercial insight with social purpose, and strategic leadership with hands on impact. If you want a role where your decisions matter, your leadership is visible, and your work leaves a lasting legacy on communities - this is it. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 23, 2026
Full time
Group Director - Homes and Communities Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time As Group Director of Homes and Communities , you'll shape how homes are managed and how communities across their portfolio grow, connect, and flourish. Reporting directly to the Chief Operating Officer, you'll be a key member of the Senior Leadership Team, setting strategy, driving performance, and championing outstanding customer experience at every level. What you'll do: You'll lead the strategic and operational delivery of housing management, neighbourhood services, tenancy sustainment, community engagement, rent and service charges, and commercial services. You'll ensure services are compliant, customer focused, and continuously improving - while keeping customers at the heart of every decision. You'll also: Lead large, multi disciplinary teams and develop a high performance culture Drive innovation and transformation across homes and communities Champion safeguarding, domestic abuse and independent living services Build strong partnerships with local authorities, health, and community stakeholders Represent the organisation at board level and externally Play a pivotal role in corporate strategy, budget planning, and long term transformation Who they're looking for: You'll be a confident, values led senior leader with deep experience in housing or community focused services. You'll bring strategic clarity, operational grip, and the credibility to influence at board and system level. You'll likely have: Proven senior leadership experience in housing, communities or a related sector Strong knowledge of housing legislation and regulatory standards Experience leading complex services at scale A collaborative approach and excellent stakeholder engagement skills A genuine commitment to equality, diversity and inclusion A professional housing qualification (e.g. CIH) or equivalent experience This is an opportunity to shape services that genuinely change lives - combining commercial insight with social purpose, and strategic leadership with hands on impact. If you want a role where your decisions matter, your leadership is visible, and your work leaves a lasting legacy on communities - this is it. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
The Company Why this role matters You will support the Client Accounting and Private Sales teams with the day to day running of accounting operations, assisting where necessary to ensure everything runs smoothly. This is a great opportunity to gain broad exposure, from supporting month end activities, managing auctions through to assisting with the processing of private sale transactions. We're looking for an enthusiastic team player with strong numerical skills and some corporate experience, who enjoys working collaboratively with colleagues across the business. You'll have a good eye for detail and take pride in delivering accurate, timely work while learning about strong governance and compliance along the way. Most importantly, you'll bring a positive attitude and a genuine desire to learn, contributing to a friendly, supportive team environment while helping to deliver an excellent service to our internal and external stakeholders. How you'll make an impact Client Accounting Aid Buyer registration and compliance control Liaise directly with clients and the organization to ensure effective communication on outstanding debtors Provide client invoices and statements as necessary Schedule meetings and liaising with the Specialist departments, Business Support Group, Post Sale Department, Christies Art Transport, Commercial Finance, Legal etc Issuing and processing tax refunds Reviewing Seller Charges Processing of sundry requests credits and debits and preparing for settlement Entering extended payment terms on the appropriate ledgers to ensure accurate cash-flow Assist as needed with the receipting of incoming paymentsPrivate Sale Service Centre Assist with Validating and verifying private sales transactions globally for all entities to ensure: Christie's has the legal right to consideration Transacting with the vendor and/or buyer does not place unnecessary risk on Christie's Any tax considerations have been vetted and approved Any contingent issues for sale or payment have been addressed The corresponding accounting entries accurately reflect the sale Support with Invoice creation of Private Sale invoices for all jurisdictions globally, ensuring you have the localised knowledge of all legal and tax requirements in each jurisdiction Work as a team in the PSSC inbox to ensure service standards are adhered to. Including good communications and response times Help with ensuring payment from the buyer and settlement to the seller is timely and accurate, liaising with Treasury and Payments Team to provide seamless client service What you'll bring to the team A fresh perspective: bringing new ideas and enthusiasm to the team, with a willingness to learn and contribute to continuous improvement. Hands on learning and support: working closely with experienced team members to assist with day to day tasks, gaining valuable exposure and developing an understanding of the role over time. Strong foundation skills: some experience using the Microsoft Office Suite and, ideally, exposure to accounting or financial systems. Professional and enthusiastic team player: motivated, curious, and keen to build a career within a luxury corporate environment, with a strong desire to learn and grow. What's great about working for us 25 days annual leave + 1 day Birthday leave Christie's Christmas office closure (guaranteed between 25th Dec - 2nd Jan) - in additional to annual leave: almost two weeks to fully switch off and spend time with friends and family Additional 1 week's annual leave within the year of a 5 year anniversary i.e 5th, 10th, 15th and so on Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that's important to you Donation matching of up to £500 per annum to help you support the organisations you care about Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues Discretionary Bonus (dependent on the business and employee performance payable in March each year) Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie's) Private Health Insurance - no employee contribution needed, subsidised for other family members Dental Insurance - (may be extended at personal cost) Generous Income Protection Insurance in the event of accident, sickness or injury Competitive Life Insurance policy from first day Employee Assistance Programme - access to personal advice and support services including counselling Eyecare vouchers (once a year) Cycle to Work scheme Christie's Extras - discounts on over 800 retailers, holiday packages, dinners and weekly shops Robust family first policy: 16 weeks full pay on Maternity Leave Four day week, for eight weeks, at full pay on return from Maternity Leave Dependent back-up care: 10 sessions/ days of childcare or eldercare per year The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea Christie's reserves the right to change company benefits at any time Closing Date: Sunday 26th AprilSalary: £20,500 per annum Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. Christie's is the world's leading art business. Since 1766, we are known for our extraordinary art, unparalleled service and expertise, as well as international glamour.Every year, we offer around 350 live and online auctions in over 80 specialist categories - including all areas of fine and decorative arts, Asian art and luxury collectables - as well as a long and successful history of private sales.Contact us in 46 countries, or visit one of our 10 international salerooms in London, New York, Hong Kong, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich and Shanghai.Our Recruitment Privacy Notice can be found
Apr 23, 2026
Full time
The Company Why this role matters You will support the Client Accounting and Private Sales teams with the day to day running of accounting operations, assisting where necessary to ensure everything runs smoothly. This is a great opportunity to gain broad exposure, from supporting month end activities, managing auctions through to assisting with the processing of private sale transactions. We're looking for an enthusiastic team player with strong numerical skills and some corporate experience, who enjoys working collaboratively with colleagues across the business. You'll have a good eye for detail and take pride in delivering accurate, timely work while learning about strong governance and compliance along the way. Most importantly, you'll bring a positive attitude and a genuine desire to learn, contributing to a friendly, supportive team environment while helping to deliver an excellent service to our internal and external stakeholders. How you'll make an impact Client Accounting Aid Buyer registration and compliance control Liaise directly with clients and the organization to ensure effective communication on outstanding debtors Provide client invoices and statements as necessary Schedule meetings and liaising with the Specialist departments, Business Support Group, Post Sale Department, Christies Art Transport, Commercial Finance, Legal etc Issuing and processing tax refunds Reviewing Seller Charges Processing of sundry requests credits and debits and preparing for settlement Entering extended payment terms on the appropriate ledgers to ensure accurate cash-flow Assist as needed with the receipting of incoming paymentsPrivate Sale Service Centre Assist with Validating and verifying private sales transactions globally for all entities to ensure: Christie's has the legal right to consideration Transacting with the vendor and/or buyer does not place unnecessary risk on Christie's Any tax considerations have been vetted and approved Any contingent issues for sale or payment have been addressed The corresponding accounting entries accurately reflect the sale Support with Invoice creation of Private Sale invoices for all jurisdictions globally, ensuring you have the localised knowledge of all legal and tax requirements in each jurisdiction Work as a team in the PSSC inbox to ensure service standards are adhered to. Including good communications and response times Help with ensuring payment from the buyer and settlement to the seller is timely and accurate, liaising with Treasury and Payments Team to provide seamless client service What you'll bring to the team A fresh perspective: bringing new ideas and enthusiasm to the team, with a willingness to learn and contribute to continuous improvement. Hands on learning and support: working closely with experienced team members to assist with day to day tasks, gaining valuable exposure and developing an understanding of the role over time. Strong foundation skills: some experience using the Microsoft Office Suite and, ideally, exposure to accounting or financial systems. Professional and enthusiastic team player: motivated, curious, and keen to build a career within a luxury corporate environment, with a strong desire to learn and grow. What's great about working for us 25 days annual leave + 1 day Birthday leave Christie's Christmas office closure (guaranteed between 25th Dec - 2nd Jan) - in additional to annual leave: almost two weeks to fully switch off and spend time with friends and family Additional 1 week's annual leave within the year of a 5 year anniversary i.e 5th, 10th, 15th and so on Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that's important to you Donation matching of up to £500 per annum to help you support the organisations you care about Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues Discretionary Bonus (dependent on the business and employee performance payable in March each year) Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie's) Private Health Insurance - no employee contribution needed, subsidised for other family members Dental Insurance - (may be extended at personal cost) Generous Income Protection Insurance in the event of accident, sickness or injury Competitive Life Insurance policy from first day Employee Assistance Programme - access to personal advice and support services including counselling Eyecare vouchers (once a year) Cycle to Work scheme Christie's Extras - discounts on over 800 retailers, holiday packages, dinners and weekly shops Robust family first policy: 16 weeks full pay on Maternity Leave Four day week, for eight weeks, at full pay on return from Maternity Leave Dependent back-up care: 10 sessions/ days of childcare or eldercare per year The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea Christie's reserves the right to change company benefits at any time Closing Date: Sunday 26th AprilSalary: £20,500 per annum Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. Christie's is the world's leading art business. Since 1766, we are known for our extraordinary art, unparalleled service and expertise, as well as international glamour.Every year, we offer around 350 live and online auctions in over 80 specialist categories - including all areas of fine and decorative arts, Asian art and luxury collectables - as well as a long and successful history of private sales.Contact us in 46 countries, or visit one of our 10 international salerooms in London, New York, Hong Kong, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich and Shanghai.Our Recruitment Privacy Notice can be found
Healthcare Science Associate Practitioner The closing date is 22 April 2026 The Cellular Pathology department within the Royal Victoria Infirmary has an exciting opportunity for enthusiastic and motivated individuals to join our team as a Healthcare Science Associate Practitioner (HCSAP). The Healthcare Science Associate Practitioner (HCSAP) plays a key role within the Cellular Pathology department, supporting the delivery of high quality diagnostic services for patients. Working as part of a busy, multidisciplinary laboratory team, the post holder will assist with the receipt, processing, and preparation of tissue and cellular specimens for microscopic and molecular analysis. This role requires accuracy, attention to detail, and a commitment to maintaining a safe, efficient, and patient focused service. Our service is one of the largest in the country and includes Histology, Diagnostic Cytology, Neuropathology, Research and Innovation laboratories, as well as Mortuary Services. We are a recognised specialist centre and receive a high volume of referrals, which is also an excellent opportunity for experienced HCSAPs to build and expand their current skill set. Main duties of the job The post involves the receipt and preparation of tissue samples for microscopic analysis, including microtomy, embedding, staining, equipment maintenance and preparation for genetic analysis. This role is based in the specimen reception area of the department, where experience in sample acceptance, clerking and handling a wide range of both large and small Cellular Pathology specimen types will be advantageous. Applicants should be enthusiastic, well motivated individuals with experience in histological techniques and a good understanding of the role of Cellular Pathology in the diagnosis and treatment of disease. They should enjoy working as part of a team and possess keyboard skills, excellent communication abilities and flexibility to support service needs. Shift patterns are 7.5 hours Monday to Friday between the laboratory opening hours of 7am-6pm, with participation in a Saturday rota. Flexibility is strongly encouraged to support staff and service demands. We offer training opportunities to all grades of staff in a supportive and modern environment. The post is primarily to support Registered and Specialist Biomedical Scientists within the laboratory, with opportunities to rotate into different sections of the department. A Healthcare Science Associate Practitioner is part of a clinical support team whose purpose is to provide timely and accurate high quality scientific information that will assist service users from the hospital and community, in the establishment of a clinical diagnosis and monitoring of patient treatment. The Healthcare Science Associate will use practical skills to carry out tasks associated with the pre analytical preparation of specimens within the Histopathology Department. The tasks undertaken are more advanced than those of an HSA. Specimen reception: To deal with the reception, sorting and labelling of patient specimens, identifying inadequate and mis labelled specimens and ensuring urgent samples are prioritised. Recording specimen dissection descriptions, data entry including macroscopic descriptions onto APEX, preparing specimens for analysis, including booking in patient and specimen details, storing, retrieving and disposing of specimens. Assessing X rays to determine end part of decalcification. Carefully prepare samples for diagnostic testing or storage. This may involve delicate procedures to manually handle category A samples, describe samples and place into a labelled cassette matching necessary paperwork and documentation. As directed, undertake basic testing under supervision of BMS staff, record and enter results onto laboratory computer systems e.g. macroscopic descriptions of category A specimens. Assist in the training of new members of staff in the standard operational procedures required of them. As directed by BMS in technical charge of section, assist in the induction, basic training and competency assessment (as appropriate) of new or less experienced staff by demonstrating duties and providing advice and guidance. Loading/unloading tissue processors and initiating processing programmes. To carry out, under supervision, laboratory procedures: Embedding, Morphological alignment of surgical biopsies within molten wax, Microtomy (cutting 4 micron sections of tissue), Special stains, Undertake staining procedures to identify specific tissue structures or organisms, Antigen retrieval procedures (heat mediated and enzyme digestion), Processing of biopsies into epoxy resin for electron microscopy, Identifying and labelling electron micrographs, Undertaking manual immunocytochemistry procedures, Pipette body fluids, which require manipulation of transfer pipettes and manual dexterity. Use laboratory equipment: Faxitron X ray equipment, Cassette labelling machines, Cytospins and centrifuges, Slide staining machines, Immunocytochemistry autostainers (programming daily runs, loading/unloading of slides, preparation of reagents general maintenance). To work in compliance with local health and safety rules to ensure a safe working environment for you, colleagues and visitors. To adhere to department and Trust Health and Safety policies (including COSHH, risk assessments and standard operating procedures) and to report any non compliances to a senior member of staff. Oversee HSAs working in the section. Train new members of staff (HSAs). Answer telephone enquiries, retrieving results in accordance with SOPs. Qualifications & Education NVQ 4 in Healthcare Science or equivalent. GCSE in 4 subjects, 2 of which must be Maths and English or equivalent. Knowledge & Experience Previous experience as an HSA in a Cellular Pathology Laboratory or an equivalent level of knowledge and skills acquired through laboratory based practice. Knowledge and understanding of the role of Cellular Pathology in the diagnosis and treatment of disease. Technical terminology. Basic medical, anatomical and disease terminology. Understanding of Health and Safety. Basic understanding of human biology. Use of laboratory equipment e.g. pH meter. Skills & Abilities Self organisation and the ability to prioritise. Proven communication and leadership skills. Able to concentrate for long periods. Keyboard skills (minimum 25 words per minute). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Newcastle upon Tyne Hospitals NHS Foundation Trust
Apr 23, 2026
Full time
Healthcare Science Associate Practitioner The closing date is 22 April 2026 The Cellular Pathology department within the Royal Victoria Infirmary has an exciting opportunity for enthusiastic and motivated individuals to join our team as a Healthcare Science Associate Practitioner (HCSAP). The Healthcare Science Associate Practitioner (HCSAP) plays a key role within the Cellular Pathology department, supporting the delivery of high quality diagnostic services for patients. Working as part of a busy, multidisciplinary laboratory team, the post holder will assist with the receipt, processing, and preparation of tissue and cellular specimens for microscopic and molecular analysis. This role requires accuracy, attention to detail, and a commitment to maintaining a safe, efficient, and patient focused service. Our service is one of the largest in the country and includes Histology, Diagnostic Cytology, Neuropathology, Research and Innovation laboratories, as well as Mortuary Services. We are a recognised specialist centre and receive a high volume of referrals, which is also an excellent opportunity for experienced HCSAPs to build and expand their current skill set. Main duties of the job The post involves the receipt and preparation of tissue samples for microscopic analysis, including microtomy, embedding, staining, equipment maintenance and preparation for genetic analysis. This role is based in the specimen reception area of the department, where experience in sample acceptance, clerking and handling a wide range of both large and small Cellular Pathology specimen types will be advantageous. Applicants should be enthusiastic, well motivated individuals with experience in histological techniques and a good understanding of the role of Cellular Pathology in the diagnosis and treatment of disease. They should enjoy working as part of a team and possess keyboard skills, excellent communication abilities and flexibility to support service needs. Shift patterns are 7.5 hours Monday to Friday between the laboratory opening hours of 7am-6pm, with participation in a Saturday rota. Flexibility is strongly encouraged to support staff and service demands. We offer training opportunities to all grades of staff in a supportive and modern environment. The post is primarily to support Registered and Specialist Biomedical Scientists within the laboratory, with opportunities to rotate into different sections of the department. A Healthcare Science Associate Practitioner is part of a clinical support team whose purpose is to provide timely and accurate high quality scientific information that will assist service users from the hospital and community, in the establishment of a clinical diagnosis and monitoring of patient treatment. The Healthcare Science Associate will use practical skills to carry out tasks associated with the pre analytical preparation of specimens within the Histopathology Department. The tasks undertaken are more advanced than those of an HSA. Specimen reception: To deal with the reception, sorting and labelling of patient specimens, identifying inadequate and mis labelled specimens and ensuring urgent samples are prioritised. Recording specimen dissection descriptions, data entry including macroscopic descriptions onto APEX, preparing specimens for analysis, including booking in patient and specimen details, storing, retrieving and disposing of specimens. Assessing X rays to determine end part of decalcification. Carefully prepare samples for diagnostic testing or storage. This may involve delicate procedures to manually handle category A samples, describe samples and place into a labelled cassette matching necessary paperwork and documentation. As directed, undertake basic testing under supervision of BMS staff, record and enter results onto laboratory computer systems e.g. macroscopic descriptions of category A specimens. Assist in the training of new members of staff in the standard operational procedures required of them. As directed by BMS in technical charge of section, assist in the induction, basic training and competency assessment (as appropriate) of new or less experienced staff by demonstrating duties and providing advice and guidance. Loading/unloading tissue processors and initiating processing programmes. To carry out, under supervision, laboratory procedures: Embedding, Morphological alignment of surgical biopsies within molten wax, Microtomy (cutting 4 micron sections of tissue), Special stains, Undertake staining procedures to identify specific tissue structures or organisms, Antigen retrieval procedures (heat mediated and enzyme digestion), Processing of biopsies into epoxy resin for electron microscopy, Identifying and labelling electron micrographs, Undertaking manual immunocytochemistry procedures, Pipette body fluids, which require manipulation of transfer pipettes and manual dexterity. Use laboratory equipment: Faxitron X ray equipment, Cassette labelling machines, Cytospins and centrifuges, Slide staining machines, Immunocytochemistry autostainers (programming daily runs, loading/unloading of slides, preparation of reagents general maintenance). To work in compliance with local health and safety rules to ensure a safe working environment for you, colleagues and visitors. To adhere to department and Trust Health and Safety policies (including COSHH, risk assessments and standard operating procedures) and to report any non compliances to a senior member of staff. Oversee HSAs working in the section. Train new members of staff (HSAs). Answer telephone enquiries, retrieving results in accordance with SOPs. Qualifications & Education NVQ 4 in Healthcare Science or equivalent. GCSE in 4 subjects, 2 of which must be Maths and English or equivalent. Knowledge & Experience Previous experience as an HSA in a Cellular Pathology Laboratory or an equivalent level of knowledge and skills acquired through laboratory based practice. Knowledge and understanding of the role of Cellular Pathology in the diagnosis and treatment of disease. Technical terminology. Basic medical, anatomical and disease terminology. Understanding of Health and Safety. Basic understanding of human biology. Use of laboratory equipment e.g. pH meter. Skills & Abilities Self organisation and the ability to prioritise. Proven communication and leadership skills. Able to concentrate for long periods. Keyboard skills (minimum 25 words per minute). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Newcastle upon Tyne Hospitals NHS Foundation Trust
Rent & Service Charge Specialist Location: Remote Salary: £34,800 Vacancy Type: Full-time Closing date: 12 May, 2026 X 1 Permanent, Full Time (37.5 hours per week) X 1 Fixed Term Contract until June 2027 (Maternity Cover), Full Time (37.5 hours per week) Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we d love to hear from you! At Stonewater, we re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist, you ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information while supporting them every step of the way. You ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we re looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 23, 2026
Full time
Rent & Service Charge Specialist Location: Remote Salary: £34,800 Vacancy Type: Full-time Closing date: 12 May, 2026 X 1 Permanent, Full Time (37.5 hours per week) X 1 Fixed Term Contract until June 2027 (Maternity Cover), Full Time (37.5 hours per week) Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we d love to hear from you! At Stonewater, we re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist, you ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information while supporting them every step of the way. You ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we re looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
