Office Admin Apprentice CO Manufacturing Wakefield Mon Fri 8:30am 5:00pm Benefits : 21 days holiday + bank holidays Health cash plan Pension scheme Monthly employee value awards (up to £75) Personal development through courses and training Free parking About Us: Part of a £60m turnover Group, Conservatory Outlet is Yorkshire s leading manufacturer of high-quality home improvement products, including contemporary extensions, conservatories, orangeries, replacement roofs, windows, and doors in both uPVC and aluminium. Our employees are at the heart of the business, and we invest in good people by offering career development and training opportunities. At Conservatory Outlet, we make the best products, offer the best service, and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role: We are looking for an Office Admin apprentice to join our Order Processing department to accurately process orders and quotations with precision and speed. Alongside this, you will work toward a Level 3 Business Administration qualification through our training partner, who will support you throughout the learning process. You will receive allocated study time each week to complete coursework and assessments. You will learn to: Batch customer orders for windows and doors correctly and distribute them to the factory in a timely manner to support production requirements. Maintain accurate job paperwork, ensuring all documentation is safely stored and easily traceable to reduce missing paperwork issues. Use the in-house CO2 system to track job processing, chase outstanding paperwork, and support the creation of new documentation where required. Prioritise urgent jobs and liaise with Production Managers or Supervisors to ensure time-sensitive work is manufactured promptly. Support the management of non-conformance remake frames to ensure they are remade and delivered in line with customer deadlines. Monitor and respond to shared inboxes, including extras emails and fax requests, ensuring all communications are handled efficiently. Support the Customer Services department while developing strong customer service and administrative skills. Ensure all electronic filing from yourself and the Quotes department is completed accurately and uploaded to the CO2 system in a timely manner. What We Are Looking For: Reliable, hard-working, and motivated to learn An effective problem-solver and decision-maker A clear and confident communicator, both written and verbal Willing to undertake training and apply new learning in daily tasks Excellent interpersonal skills with the ability to communicate both verbally and in writing and develop a good rapport with all contacts; A proactive approach to work with the ability to prioritise and manage own workload; A highly motivated individual with a can-do approach to work and the ability to get the job done in the required timescale; A willingness to undertake further training with the ability to implement learning into your daily work; Please send your CV and covering letter detailing why you are a suitable candidate Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 24, 2026
Full time
Office Admin Apprentice CO Manufacturing Wakefield Mon Fri 8:30am 5:00pm Benefits : 21 days holiday + bank holidays Health cash plan Pension scheme Monthly employee value awards (up to £75) Personal development through courses and training Free parking About Us: Part of a £60m turnover Group, Conservatory Outlet is Yorkshire s leading manufacturer of high-quality home improvement products, including contemporary extensions, conservatories, orangeries, replacement roofs, windows, and doors in both uPVC and aluminium. Our employees are at the heart of the business, and we invest in good people by offering career development and training opportunities. At Conservatory Outlet, we make the best products, offer the best service, and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role: We are looking for an Office Admin apprentice to join our Order Processing department to accurately process orders and quotations with precision and speed. Alongside this, you will work toward a Level 3 Business Administration qualification through our training partner, who will support you throughout the learning process. You will receive allocated study time each week to complete coursework and assessments. You will learn to: Batch customer orders for windows and doors correctly and distribute them to the factory in a timely manner to support production requirements. Maintain accurate job paperwork, ensuring all documentation is safely stored and easily traceable to reduce missing paperwork issues. Use the in-house CO2 system to track job processing, chase outstanding paperwork, and support the creation of new documentation where required. Prioritise urgent jobs and liaise with Production Managers or Supervisors to ensure time-sensitive work is manufactured promptly. Support the management of non-conformance remake frames to ensure they are remade and delivered in line with customer deadlines. Monitor and respond to shared inboxes, including extras emails and fax requests, ensuring all communications are handled efficiently. Support the Customer Services department while developing strong customer service and administrative skills. Ensure all electronic filing from yourself and the Quotes department is completed accurately and uploaded to the CO2 system in a timely manner. What We Are Looking For: Reliable, hard-working, and motivated to learn An effective problem-solver and decision-maker A clear and confident communicator, both written and verbal Willing to undertake training and apply new learning in daily tasks Excellent interpersonal skills with the ability to communicate both verbally and in writing and develop a good rapport with all contacts; A proactive approach to work with the ability to prioritise and manage own workload; A highly motivated individual with a can-do approach to work and the ability to get the job done in the required timescale; A willingness to undertake further training with the ability to implement learning into your daily work; Please send your CV and covering letter detailing why you are a suitable candidate Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Chichester College, part of the Chichester College Group Student Finance Advisor Ref: CC8564 £26,238 - £26,334 per annum 37 hours per week, 52 weeks per year We have an exciting opportunity to join our team of Student Finance Advisors at our Chichester College campus. We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We are offering an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team. As a Student Finance Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities will include assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met. As our Student Finance Advisor, you will provide outstanding customer service to applicants, schools, curriculum areas and work with colleagues across the Group to plan and implement processes to make sure the students can access, understand, and manage non-repayable financial support to aid their education. Chichester College Group is committed to providing outstanding education and support to our diverse students. As a key member of the Student Finance Support team, you will play a crucial role in ensuring students have the financial resources and guidance they need to succeed and complete their studies. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme - the Group contributes 15% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we're here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. Closing date: 18 May 2026 Interview date: 2 June 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. For further information about applying for a role at Chichester College Group, please visit Follow 'Chichester College Group Careers' on for updates on the latest career opportunities. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
Apr 24, 2026
Full time
Chichester College, part of the Chichester College Group Student Finance Advisor Ref: CC8564 £26,238 - £26,334 per annum 37 hours per week, 52 weeks per year We have an exciting opportunity to join our team of Student Finance Advisors at our Chichester College campus. We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We are offering an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team. As a Student Finance Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities will include assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met. As our Student Finance Advisor, you will provide outstanding customer service to applicants, schools, curriculum areas and work with colleagues across the Group to plan and implement processes to make sure the students can access, understand, and manage non-repayable financial support to aid their education. Chichester College Group is committed to providing outstanding education and support to our diverse students. As a key member of the Student Finance Support team, you will play a crucial role in ensuring students have the financial resources and guidance they need to succeed and complete their studies. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme - the Group contributes 15% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we're here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. Closing date: 18 May 2026 Interview date: 2 June 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. For further information about applying for a role at Chichester College Group, please visit Follow 'Chichester College Group Careers' on for updates on the latest career opportunities. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available The role Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network. You will: Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have: Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 24, 2026
Full time
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available The role Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network. You will: Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have: Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Recruitment Consultant - Manufacturing Poole Up to £30,000 + Quarterly Bonuses Improve your working life. At Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success, ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit Manufacturing team and own the North Dorset area. You ll play a pivotal role in attracting, sourcing and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in North Dorset. With a first-class induction, ongoing technical training, and a tailored personal development plan, this opportunity is ideal for someone looking to thrive within 360 recruitment while building expertise in a fast-paced, high-demand sector. As a Recruitment Consultant, you will benefit from: Free parking Early finish Fridays, followed by Friday drinks (first round on Rubicon!) Commission schemes Holiday sell-back scheme Training / External training qualifications with the REC Clear progression path to a Senior Consultant Quarterly performance-related bonus Regular awards & prizes, including Employee of the Month 33 days holiday (including bank holidays) plus 1 extra day for your birthday. Birthday gift from the company Become part of Rubicon s 100% Employee-Owned Trust (after 6 months) Private medical insurance (after your first year) Flu jabs, free eye test, and discounts on glasses As a Recruitment Consultant, your responsibilities will include: Sourcing candidates for manufacturing and logistics roles using job boards, sourcing tools, and proactive networking Contacting registered candidates via phone, email, and face-to-face Conducting qualification calls aligned to detailed job specs Visiting prospective and existing clients to understand their requirements Creating opportunities through speculative approaches and market mapping Maximising opportunities within the client base by offering consultative recruitment solutions As a Recruitment Consultant, your experience will include: Background in recruitment, lettings, property, account management, or B2B customer support For this role, a hospitality background would be very relevant. Strong administration skills with attention to detail Professional telephone manner and customer service experience Experience using CRM systems or similar databases Full UK driving licence This Recruitment Consultant role sits within a sociable, empowered culture where every manager and director has progressed from this very position. With regular team-building events and social activities, you ll be part of a business that genuinely invests in its people. If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Tina at Rubicon on (phone number removed) for more information.
Apr 24, 2026
Full time
Recruitment Consultant - Manufacturing Poole Up to £30,000 + Quarterly Bonuses Improve your working life. At Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success, ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit Manufacturing team and own the North Dorset area. You ll play a pivotal role in attracting, sourcing and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in North Dorset. With a first-class induction, ongoing technical training, and a tailored personal development plan, this opportunity is ideal for someone looking to thrive within 360 recruitment while building expertise in a fast-paced, high-demand sector. As a Recruitment Consultant, you will benefit from: Free parking Early finish Fridays, followed by Friday drinks (first round on Rubicon!) Commission schemes Holiday sell-back scheme Training / External training qualifications with the REC Clear progression path to a Senior Consultant Quarterly performance-related bonus Regular awards & prizes, including Employee of the Month 33 days holiday (including bank holidays) plus 1 extra day for your birthday. Birthday gift from the company Become part of Rubicon s 100% Employee-Owned Trust (after 6 months) Private medical insurance (after your first year) Flu jabs, free eye test, and discounts on glasses As a Recruitment Consultant, your responsibilities will include: Sourcing candidates for manufacturing and logistics roles using job boards, sourcing tools, and proactive networking Contacting registered candidates via phone, email, and face-to-face Conducting qualification calls aligned to detailed job specs Visiting prospective and existing clients to understand their requirements Creating opportunities through speculative approaches and market mapping Maximising opportunities within the client base by offering consultative recruitment solutions As a Recruitment Consultant, your experience will include: Background in recruitment, lettings, property, account management, or B2B customer support For this role, a hospitality background would be very relevant. Strong administration skills with attention to detail Professional telephone manner and customer service experience Experience using CRM systems or similar databases Full UK driving licence This Recruitment Consultant role sits within a sociable, empowered culture where every manager and director has progressed from this very position. With regular team-building events and social activities, you ll be part of a business that genuinely invests in its people. If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Tina at Rubicon on (phone number removed) for more information.
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 24, 2026
Full time
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Customer Service Advisor Trainer Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manger Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders What you'll bring Previous experience in a Service Desk/ Training role Excellent written and verbal communication skills Good MS Office skills Organised, self-motivated, creative thinker, team player Ability to work independently without close supervision If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today!
Apr 24, 2026
Seasonal
Customer Service Advisor Trainer Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manger Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders What you'll bring Previous experience in a Service Desk/ Training role Excellent written and verbal communication skills Good MS Office skills Organised, self-motivated, creative thinker, team player Ability to work independently without close supervision If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today!
Role : Customer Service Advisor Location: Stone Hours: Full Time 37.5 hours a week Monday - Friday Pay: £25k An excellent opportunity has arisen for an Customer Service Advisor to join one of our longstanding clients, based in Stone. Free parking with easy access to rail and bus routes The Role: Ensure active management of CS mailbox throughout the day. Passing queries to relevant team members with as much information as possible. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Handle the requests of our Sales colleagues. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI. Process all sales orders within 24 hours to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Ensure all complaints and credit returns are actioned within KPI expectation and logged accurately enabling root cause analysis. Ensure consistent follow up and proactive customer updates. Action any customer invoice disputes within KPI, working with customers, Sales and Finance to ensure customer satisfaction and first-time resolution. Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Communicate any significant complaints to the Customer Service Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Actively support the customer experience evolution to best in class. Ensure compliance to GDP, ISO 9001 and any other applicable quality standards. If you're a match for the above, please apply to this Customer Service Advisor role below and a member of our team will be in touch. Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy
Apr 24, 2026
Full time
Role : Customer Service Advisor Location: Stone Hours: Full Time 37.5 hours a week Monday - Friday Pay: £25k An excellent opportunity has arisen for an Customer Service Advisor to join one of our longstanding clients, based in Stone. Free parking with easy access to rail and bus routes The Role: Ensure active management of CS mailbox throughout the day. Passing queries to relevant team members with as much information as possible. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Handle the requests of our Sales colleagues. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI. Process all sales orders within 24 hours to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Ensure all complaints and credit returns are actioned within KPI expectation and logged accurately enabling root cause analysis. Ensure consistent follow up and proactive customer updates. Action any customer invoice disputes within KPI, working with customers, Sales and Finance to ensure customer satisfaction and first-time resolution. Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Communicate any significant complaints to the Customer Service Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Actively support the customer experience evolution to best in class. Ensure compliance to GDP, ISO 9001 and any other applicable quality standards. If you're a match for the above, please apply to this Customer Service Advisor role below and a member of our team will be in touch. Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy
Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath or Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. The Operations Supervisors Responsibilities will be: Support the Depot Manager in the efficient running of the depot and traffic management operations Assist with daily and forward planning to ensure sites are installed and maintained to required standards Deputise for the Depot Manager during periods of absence Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained Handle customer queries and complaints professionally, ensuring prompt resolution Monitor operational efficiency, including labour, equipment use and overall depot performance Ensure accurate completion of company paperwork, digital records and performance reporting Participate in the out-of-hours rota to maintain 24/7 operational coverage Promote a professional working environment and uphold company values in all public and customer interactions Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Operations Supervisor: Strong leadership Excellent communication Organisational ability Proactive mindset Calm under pressure Problem-solving skills Professionalism Reliability Adaptability Technical Skills & Experience Minimum 1 year experience in a Supervisory role within traffic management Experience in all aspects of 12D traffic management Qualifications & Training CSCS Card Lantra 12D M1, M2, M3, M5 & M6 Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for this Operations Supervisor role, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Apr 24, 2026
Full time
Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath or Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. The Operations Supervisors Responsibilities will be: Support the Depot Manager in the efficient running of the depot and traffic management operations Assist with daily and forward planning to ensure sites are installed and maintained to required standards Deputise for the Depot Manager during periods of absence Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained Handle customer queries and complaints professionally, ensuring prompt resolution Monitor operational efficiency, including labour, equipment use and overall depot performance Ensure accurate completion of company paperwork, digital records and performance reporting Participate in the out-of-hours rota to maintain 24/7 operational coverage Promote a professional working environment and uphold company values in all public and customer interactions Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Operations Supervisor: Strong leadership Excellent communication Organisational ability Proactive mindset Calm under pressure Problem-solving skills Professionalism Reliability Adaptability Technical Skills & Experience Minimum 1 year experience in a Supervisory role within traffic management Experience in all aspects of 12D traffic management Qualifications & Training CSCS Card Lantra 12D M1, M2, M3, M5 & M6 Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for this Operations Supervisor role, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 34 hours per week. As a Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to weeks per year Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 24, 2026
Full time
We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 34 hours per week. As a Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to weeks per year Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation s wider goals. You ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We re looking for someone who is motivated, value driven and eager to develop their skills in a supportive, forward thinking environment where initiative is encouraged and success is celebrated. Key Responsibilities: Community Fundraising & Income Generation Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience Work towards agreed income and activity targets, monitoring progress and adapting plans as needed Relationship Building & Engagement Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity Build strong, effective working relationships with House teams across London, working closely together to ensure families best interests are at the heart of what we do and to maximise opportunities for income and engagement Build effective working relationships with the House teams across London Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities Deliver clear, compelling messages about the charity s impact, inspiring supporters to get involved Working with others Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate Planning, Events & Administration Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting Produce regular reports on activity, income and KPIs against targets Person Specification: Knowledge and Experience Demonstrable experience of achieving or exceeding six figure targets in a relationship led fundraising role Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties Experience of organising events, campaigns or community activities Experience of working independently while contributing effectively as part of a wider team. Skills and Abilities Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders Confident in setting up, attending and following up meetings to secure engagement and support Confident in creating and delivering presentations in a range of settings Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes Self-starter, with a can-do attitude and the ability to manage own workload A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required
Apr 24, 2026
Full time
This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation s wider goals. You ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We re looking for someone who is motivated, value driven and eager to develop their skills in a supportive, forward thinking environment where initiative is encouraged and success is celebrated. Key Responsibilities: Community Fundraising & Income Generation Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience Work towards agreed income and activity targets, monitoring progress and adapting plans as needed Relationship Building & Engagement Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity Build strong, effective working relationships with House teams across London, working closely together to ensure families best interests are at the heart of what we do and to maximise opportunities for income and engagement Build effective working relationships with the House teams across London Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities Deliver clear, compelling messages about the charity s impact, inspiring supporters to get involved Working with others Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate Planning, Events & Administration Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting Produce regular reports on activity, income and KPIs against targets Person Specification: Knowledge and Experience Demonstrable experience of achieving or exceeding six figure targets in a relationship led fundraising role Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties Experience of organising events, campaigns or community activities Experience of working independently while contributing effectively as part of a wider team. Skills and Abilities Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders Confident in setting up, attending and following up meetings to secure engagement and support Confident in creating and delivering presentations in a range of settings Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes Self-starter, with a can-do attitude and the ability to manage own workload A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
Apr 24, 2026
Full time
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Role Overview As a member of our Operations Team, you will oversee the branch operations for community care across a designated region. You will manage a team of registered branch managers and drive the growth and success of the region. We are seeking someone who can deliver KPIs through effective business planning, performance management, championing operational excellence and maintaining strong relationships with internal support functions and external stakeholders. Area Performance Metrics Oversee the branch performance and effectively manage the P&L within allocated budget in order to affect a profitable performance for the region Ensure that the teams drive performance to its full potential and deliver outcomes in line with agreed targets Monitor competitor activity within the area and liaise with the Operations Team throughout, making recommendations and agreeing appropriate actions Identify opportunities for new Nurse Plus offices in their area (based on their local understanding of client demand and recruitment opportunity) and making recommendations to the Managing Director Improve standards of customer service throughout the region to ensure our client experience is of a high standard Leadership and Management Conduct regular visits to all branches in your region to support teams in following best practice Clearly and concisely communicate business and area objectives to your branch managers so that they remain well informed of Company Vision and Strategy Motivate, encourage and support branch managers to inspire them and their teams to achieve company and branch targets Identify underperforming branches and develop a business plan to address and manage issues effectively Plan for succession in the region through the identification of individuals with potential for development and growth Create a positive environment achieving stable retention and low levels of attrition Ensure your region is aligned with our values and culture Provide management cover at branches to support the team at busy times and during periods of holiday and sickness, where necessary Growth Encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward Take a hands-on approach in winning and delivering business to the branches as well as assisting branches with winning new business Act as a role model in encouraging and developing active business development in branches Formulate growth strategies to ensure long-term success across the area branch network Attend industry events, conferences, and networking opportunities to build relationships and increase the company s profile in the homecare sector Quality Assurance Ensure that all branches operate legally, safely and efficiently and adhere to the Nurseplus policies and procedures at all times Promote equal opportunities in recruitment, placement and training of branch employees Deal professionally and with empathy with HR issues as they arise, and seeking advice from the HR team as required General Build collaborative working relationships with the other operators, key members of the senior team and internal and external stakeholders Work flexibly, as required, at any site or external premises Successfully complete necessary training or re-training to fulfil the requirements of the role Undertake other duties that Nurseplus may, from time to time, reasonably require, commensurate with the position Act as a role model, demonstrating confidentiality, a positive attitude and sense of perspective Skills/Experience Knowledge of the care sector, in particular community care Strong leadership and communication skills with the ability to build relationships at all levels Solutions focused with the ability to make decisions Strong influencing and negotiation skills Excellent organisational, and time management skills Demonstrates a can-do attitude advocating and championing change Previous multi-site operational leadership and management experience Business acumen with experience of analysing data and insight to develop commercial decisions Current UK driving license and a willingness to travel Benefits of working with Nurseplus Performance related bonus scheme Generous annual leave entitlement, plus an extra day for every year of service (up to five) Career development pathway with clear progression opportunities Company healthcare scheme for your peace of mind Contributory pension scheme High street and online discounts via the Blue Light Card Your birthday off to celebrate your special day Two charitable giving days to support your charity of choice Cycle to work scheme to support healthy commuting Generous maternity and paternity benefits Discounted health club membership Wellbeing support, including online GP access, digital physiotherapy, and face-to-face counselling Routine dental and optical cover INDPRM
Apr 24, 2026
Full time
Role Overview As a member of our Operations Team, you will oversee the branch operations for community care across a designated region. You will manage a team of registered branch managers and drive the growth and success of the region. We are seeking someone who can deliver KPIs through effective business planning, performance management, championing operational excellence and maintaining strong relationships with internal support functions and external stakeholders. Area Performance Metrics Oversee the branch performance and effectively manage the P&L within allocated budget in order to affect a profitable performance for the region Ensure that the teams drive performance to its full potential and deliver outcomes in line with agreed targets Monitor competitor activity within the area and liaise with the Operations Team throughout, making recommendations and agreeing appropriate actions Identify opportunities for new Nurse Plus offices in their area (based on their local understanding of client demand and recruitment opportunity) and making recommendations to the Managing Director Improve standards of customer service throughout the region to ensure our client experience is of a high standard Leadership and Management Conduct regular visits to all branches in your region to support teams in following best practice Clearly and concisely communicate business and area objectives to your branch managers so that they remain well informed of Company Vision and Strategy Motivate, encourage and support branch managers to inspire them and their teams to achieve company and branch targets Identify underperforming branches and develop a business plan to address and manage issues effectively Plan for succession in the region through the identification of individuals with potential for development and growth Create a positive environment achieving stable retention and low levels of attrition Ensure your region is aligned with our values and culture Provide management cover at branches to support the team at busy times and during periods of holiday and sickness, where necessary Growth Encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward Take a hands-on approach in winning and delivering business to the branches as well as assisting branches with winning new business Act as a role model in encouraging and developing active business development in branches Formulate growth strategies to ensure long-term success across the area branch network Attend industry events, conferences, and networking opportunities to build relationships and increase the company s profile in the homecare sector Quality Assurance Ensure that all branches operate legally, safely and efficiently and adhere to the Nurseplus policies and procedures at all times Promote equal opportunities in recruitment, placement and training of branch employees Deal professionally and with empathy with HR issues as they arise, and seeking advice from the HR team as required General Build collaborative working relationships with the other operators, key members of the senior team and internal and external stakeholders Work flexibly, as required, at any site or external premises Successfully complete necessary training or re-training to fulfil the requirements of the role Undertake other duties that Nurseplus may, from time to time, reasonably require, commensurate with the position Act as a role model, demonstrating confidentiality, a positive attitude and sense of perspective Skills/Experience Knowledge of the care sector, in particular community care Strong leadership and communication skills with the ability to build relationships at all levels Solutions focused with the ability to make decisions Strong influencing and negotiation skills Excellent organisational, and time management skills Demonstrates a can-do attitude advocating and championing change Previous multi-site operational leadership and management experience Business acumen with experience of analysing data and insight to develop commercial decisions Current UK driving license and a willingness to travel Benefits of working with Nurseplus Performance related bonus scheme Generous annual leave entitlement, plus an extra day for every year of service (up to five) Career development pathway with clear progression opportunities Company healthcare scheme for your peace of mind Contributory pension scheme High street and online discounts via the Blue Light Card Your birthday off to celebrate your special day Two charitable giving days to support your charity of choice Cycle to work scheme to support healthy commuting Generous maternity and paternity benefits Discounted health club membership Wellbeing support, including online GP access, digital physiotherapy, and face-to-face counselling Routine dental and optical cover INDPRM
We have a brand new Van Sales Specialist position available within the Milwaukee Van Sales team! We are recruiting for the following territory: Kent (ideally located in Maidstone, Ashford or Canterbury) The successful individual in this role will be responsible for managing and developing a portfolio of independent garages, body shops and commercial vehicle workshops in conjunction with Milwaukee's largest Automotive partners. You will be responsible for developing opportunities for both the existing and new product range and preparing for future market developments by providing added value solutions through demonstrations and presentations. Working within the Van Sales team does require heavy lifting and manual handling of our tools. As part of working for TTi, we offer many exciting benefits! It's our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. A company vehicle & fuel card A hotel card for business use (when required) Lunch allowance when travelling 25 days holiday + 8 bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee and Ryobi products Access to our TTi Benefits Hub which includes discounts with many high street retailers As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. Key Responsibilities Plan and manage your personal customer portfolio according to the business strategy and agreed goals and objectives to achieve a minimum of 8 calls per day. Demonstrate the range of industry specific products, across the key Milwaukee categories to new and existing customers and convert end users to the Milwaukee brand. Provide efficient solutions and technical support on the Milwaukee innovative range of products and services emphasising the technical advantage over competitor products. Train & educate end users in the performance advantage and safe use of Milwaukee products. Ensure all the Company products and services are continually promoted through regular contact with existing customers and prospects and follow up leads for new business opportunities. Plan follow-up actions to further develop and penetrate accounts. Update your Line Manager regularly to ensure a broad but detailed range of information is maintained. Liaise with the product and marketing teams and update on specific sector needs and competitor developments, market trends and competitor activity. Attend trade shows, exhibitions, and corporate events. Carry out any other ad-hoc responsibilities assigned from time to time by the Line Manager. Skills/Experience Must be confident dealing with a wide range of customers face to face at all levels and experience in the Automotive sector or associated industry preferred but not essential. Capable of planning, managing, and executing a minimum of 8 calls per day. Practically minded with a technical/mechanical aptitude and willing and able to learn and apply new product or technical knowledge. Strong communication, presentation, negotiation, and relationship building skills both internally and externally. Strong IT skills e.g., CRM, MS Office, PowerPoint, Internet etc Excellent planning and time management skills Outgoing and likeable personality who can work as part of a fast moving and growing team. Self-motivated and able to recognise new business opportunities. Determination to build a career with a forward-thinking business. Must be willing to work away from home when necessary and occasionally weekends (agreed in advance). Must be comfortable with lifting and manual handling of tools, with correct aids or/and support and posture. Some of our tools can weigh beyond 25 kgs. Full UK Driving License essential and previous experience driving a large 3.5t panel van preferred but not essential.
Apr 24, 2026
Full time
We have a brand new Van Sales Specialist position available within the Milwaukee Van Sales team! We are recruiting for the following territory: Kent (ideally located in Maidstone, Ashford or Canterbury) The successful individual in this role will be responsible for managing and developing a portfolio of independent garages, body shops and commercial vehicle workshops in conjunction with Milwaukee's largest Automotive partners. You will be responsible for developing opportunities for both the existing and new product range and preparing for future market developments by providing added value solutions through demonstrations and presentations. Working within the Van Sales team does require heavy lifting and manual handling of our tools. As part of working for TTi, we offer many exciting benefits! It's our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. A company vehicle & fuel card A hotel card for business use (when required) Lunch allowance when travelling 25 days holiday + 8 bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee and Ryobi products Access to our TTi Benefits Hub which includes discounts with many high street retailers As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. Key Responsibilities Plan and manage your personal customer portfolio according to the business strategy and agreed goals and objectives to achieve a minimum of 8 calls per day. Demonstrate the range of industry specific products, across the key Milwaukee categories to new and existing customers and convert end users to the Milwaukee brand. Provide efficient solutions and technical support on the Milwaukee innovative range of products and services emphasising the technical advantage over competitor products. Train & educate end users in the performance advantage and safe use of Milwaukee products. Ensure all the Company products and services are continually promoted through regular contact with existing customers and prospects and follow up leads for new business opportunities. Plan follow-up actions to further develop and penetrate accounts. Update your Line Manager regularly to ensure a broad but detailed range of information is maintained. Liaise with the product and marketing teams and update on specific sector needs and competitor developments, market trends and competitor activity. Attend trade shows, exhibitions, and corporate events. Carry out any other ad-hoc responsibilities assigned from time to time by the Line Manager. Skills/Experience Must be confident dealing with a wide range of customers face to face at all levels and experience in the Automotive sector or associated industry preferred but not essential. Capable of planning, managing, and executing a minimum of 8 calls per day. Practically minded with a technical/mechanical aptitude and willing and able to learn and apply new product or technical knowledge. Strong communication, presentation, negotiation, and relationship building skills both internally and externally. Strong IT skills e.g., CRM, MS Office, PowerPoint, Internet etc Excellent planning and time management skills Outgoing and likeable personality who can work as part of a fast moving and growing team. Self-motivated and able to recognise new business opportunities. Determination to build a career with a forward-thinking business. Must be willing to work away from home when necessary and occasionally weekends (agreed in advance). Must be comfortable with lifting and manual handling of tools, with correct aids or/and support and posture. Some of our tools can weigh beyond 25 kgs. Full UK Driving License essential and previous experience driving a large 3.5t panel van preferred but not essential.
What we are building at Conveo Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing and product teams. What problem are we solving, and why is this an important problem to solve The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise, which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them. The team you will join You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies. How we operate We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time. We work hard, and we have fun. To keep our quality bar incredibly high, we want to execute with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with researchers, marketers, and product leaders at global Fortune 500 companies. Your goal is to ensure customers get real, measurable value from Conveo quickly and continue to expand how they use it over time. You will sit at the intersection of research, product, and commercial outcomes, acting as both a trusted advisor and a hands on operator. This is not a support role. You will shape pilots, influence renewals, drive expansion, and represent the customer internally. Your Mission Own customer outcomes end-to-end Lead customers from a signed deal or pilot through onboarding and early wins. Define success plans tied to measurable business impact and value. Run check ins and QBRs that connect Conveo usage to real decisions. Identify risks early, including low usage, stakeholder churn, and unclear ownership, and act decisively. Be the client's trusted partner Build strong relationships with key stakeholders across research, marketing, and product teams. Advise clients on how to get the most value from Conveo, pulling in research and product experts when needed. Spend meaningful time with clients in person to build trust and long term relationships. Help clients shine internally with clear insights, narratives, and outcomes. Drive adoption, retention, and expansion Design and lead high quality pilots and rollouts that clearly demonstrate value. Guide best practices around recruitment, topic guides, and analysis workflows. Help customers scale from single team usage to multi team and multi market adoption. Develop a deep understanding of customer orgs, decision makers, and internal dynamics. Partner with Sales on renewals and upsells and shape expansion opportunities. Represent the customer and scale what works Turn customer feedback into clear themes and actionable input for Product, Engineering, and GTM. Surface friction that impacts retention and growth, and help prioritize fixes. Maintain clean customer context in CRM and internal tools. Build playbooks, templates, and documentation that make excellence repeatable rather than dependent on individual effort. What we are looking for Non negotiables Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Excellent communication skills, including active listening, clear writing, and a strong ability to influence decisions. High energy, strong sense of ownership, and bias toward action in fast moving environments. Comfortable working with AI driven products and translating technical concepts into simple narratives for non technical stakeholders. Mindset Truth first, not fluff first. Opinionated, not generic. Structured thinker but fast moving executor. Low ego, high standards. Comfortable being early, iterating publicly, and improving fast. Obsessed with leverage, including templates, systems, reuse, and speed. Why join us At Conveo, you'll join a team that genuinely enjoys working and spending time together. We care about building real relationships, not just great products. That's why we run quarterly team off sites where we disconnect, reset, and have fun. Our next one is a retreat in the Alps this March. Plus Own attention for a hyper growth, YC backed AI company. Direct access to founders and high leverage operators. Help define how AI powered research becomes the global default. Competitive compensation with meaningful equity upside. A culture built on taste, speed, ownership, and ambition. Opportunities to travel globally and build real relationships with customers shaping the future.
Apr 24, 2026
Full time
What we are building at Conveo Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing and product teams. What problem are we solving, and why is this an important problem to solve The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise, which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them. The team you will join You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies. How we operate We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time. We work hard, and we have fun. To keep our quality bar incredibly high, we want to execute with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with researchers, marketers, and product leaders at global Fortune 500 companies. Your goal is to ensure customers get real, measurable value from Conveo quickly and continue to expand how they use it over time. You will sit at the intersection of research, product, and commercial outcomes, acting as both a trusted advisor and a hands on operator. This is not a support role. You will shape pilots, influence renewals, drive expansion, and represent the customer internally. Your Mission Own customer outcomes end-to-end Lead customers from a signed deal or pilot through onboarding and early wins. Define success plans tied to measurable business impact and value. Run check ins and QBRs that connect Conveo usage to real decisions. Identify risks early, including low usage, stakeholder churn, and unclear ownership, and act decisively. Be the client's trusted partner Build strong relationships with key stakeholders across research, marketing, and product teams. Advise clients on how to get the most value from Conveo, pulling in research and product experts when needed. Spend meaningful time with clients in person to build trust and long term relationships. Help clients shine internally with clear insights, narratives, and outcomes. Drive adoption, retention, and expansion Design and lead high quality pilots and rollouts that clearly demonstrate value. Guide best practices around recruitment, topic guides, and analysis workflows. Help customers scale from single team usage to multi team and multi market adoption. Develop a deep understanding of customer orgs, decision makers, and internal dynamics. Partner with Sales on renewals and upsells and shape expansion opportunities. Represent the customer and scale what works Turn customer feedback into clear themes and actionable input for Product, Engineering, and GTM. Surface friction that impacts retention and growth, and help prioritize fixes. Maintain clean customer context in CRM and internal tools. Build playbooks, templates, and documentation that make excellence repeatable rather than dependent on individual effort. What we are looking for Non negotiables Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Excellent communication skills, including active listening, clear writing, and a strong ability to influence decisions. High energy, strong sense of ownership, and bias toward action in fast moving environments. Comfortable working with AI driven products and translating technical concepts into simple narratives for non technical stakeholders. Mindset Truth first, not fluff first. Opinionated, not generic. Structured thinker but fast moving executor. Low ego, high standards. Comfortable being early, iterating publicly, and improving fast. Obsessed with leverage, including templates, systems, reuse, and speed. Why join us At Conveo, you'll join a team that genuinely enjoys working and spending time together. We care about building real relationships, not just great products. That's why we run quarterly team off sites where we disconnect, reset, and have fun. Our next one is a retreat in the Alps this March. Plus Own attention for a hyper growth, YC backed AI company. Direct access to founders and high leverage operators. Help define how AI powered research becomes the global default. Competitive compensation with meaningful equity upside. A culture built on taste, speed, ownership, and ambition. Opportunities to travel globally and build real relationships with customers shaping the future.
Our client of one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a Catering Manager to join one of their flagship sites, based in St Albans. Main Objective To ensure that F&B services meet the requirements of the organisationand customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies, procedures are followed, monitored & recorded. Responsibilities Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility. Ensure the team are trained, developed and monitored. While promoting food & beverage offering to our clients members/visitors by up selling & no waiting times of over 5 mins. Responsible for operating a till within departmental procedures. Complete rotas & costed rotas in line with your budget. Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the The Quality Management System (EQMS). Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in & re-checked on its departure. To ensure all vending equipment is checked in, maintained & re-checked on its departure. Where appropriate the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. To complete & check weekly & monthly stock takes. To control cost & GP's, every new product to be inputted & GP cost & sales sheet to achieve GP for your unit. We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations and kitchen management. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi use F&B operations. This role will also include a requirement to cover chef shifts as required.
Apr 24, 2026
Full time
Our client of one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a Catering Manager to join one of their flagship sites, based in St Albans. Main Objective To ensure that F&B services meet the requirements of the organisationand customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies, procedures are followed, monitored & recorded. Responsibilities Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility. Ensure the team are trained, developed and monitored. While promoting food & beverage offering to our clients members/visitors by up selling & no waiting times of over 5 mins. Responsible for operating a till within departmental procedures. Complete rotas & costed rotas in line with your budget. Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the The Quality Management System (EQMS). Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in & re-checked on its departure. To ensure all vending equipment is checked in, maintained & re-checked on its departure. Where appropriate the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. To complete & check weekly & monthly stock takes. To control cost & GP's, every new product to be inputted & GP cost & sales sheet to achieve GP for your unit. We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations and kitchen management. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi use F&B operations. This role will also include a requirement to cover chef shifts as required.
A leading UK retailer is seeking a Team Manager in Food to lead from the front on the shop floor. This role requires proven leadership experience in fast-paced retail, strong commercial awareness, and the ability to inspire a motivated, multiskilled team. The ideal candidate will have the confidence to make bold decisions, coaching capabilities, and a resilient mindset to drive operational excellence. This is a unique opportunity to shape the future of customer experience in stores.
Apr 24, 2026
Full time
A leading UK retailer is seeking a Team Manager in Food to lead from the front on the shop floor. This role requires proven leadership experience in fast-paced retail, strong commercial awareness, and the ability to inspire a motivated, multiskilled team. The ideal candidate will have the confidence to make bold decisions, coaching capabilities, and a resilient mindset to drive operational excellence. This is a unique opportunity to shape the future of customer experience in stores.
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Apr 24, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
