CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 18, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Apr 18, 2026
Full time
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Please do not apply if you are not able to work Full time, Office base DY5 - Can not accommodate hybrid working due to the sensitivity of the role. Administrative Duties Managing stock processes Responsible for senior manager's diaries and email, and taking further actions as directed as appropriate. Manage the organisation of events, trips and related administration; ensuring insurance arrangements are made. Liaise with Democratic Services to provide reports for meetings, ensuring deadlines are met Collation of annual reports, strategies and plans. Completion of statutory returns e.g. forms for DfES, Area Health, etc Co-ordinating the content for publications and liaising with external publishers as necessary Maintain registers for e.g. annual license reviews and ensure renewal and, where appropriate renegotiate. May act as Personal assistant to senior managers including dealing with highly confidential and sensitive issues. Financial Duties Year end procedure Responsible and accountable for petty cash where referral to senior manager is only for approval on individual spending items and where the post holder is in overall control Responsible for cheque book(s) Preparation of orders and identification of budget codes Maintain income and expenditure accounts Prepare accounts for audit inspection Monitor travel claims and process for payment Responsible for reconciling bank statements monthly for appropriate accounts Safe key holder Employee Support Duties Liaise with the relevant HR team as appropriate i.e. with respect to the recruitment process and for providing basic advice on HR policies. Create, maintain and update confidential staff files. Record staff absences as appropriate. Arrange temp / casual cover as required and process claim forms as necessary. Responsible for ascertaining cover requirements in support areas - reception, executive secretariat and arranging that cover, in conjunction with the appropriate line manager where appropriate. Process timesheets for payment of temp/casual cover Monitor sickness and holiday and complete / authorise timesheets as appropriate Deliver training to others as directed Staff Supervision May supervise identified groups of staff and assist with the assessment and development of their training needs when required. Data Management Responsible for the management of significant information management systems Responsible and accountable for producing appropriate data for analysis Produce statistical information Buildings and Estates Duties Co-ordinate hiring process of premises in accordance with policy applicable to the Directorate General Be aware of and comply with divisional and directorate policies and procedures relating to, health and safety, security, confidentiality data protection, child protection and vulnerable adults. Reporting all concerns to the appropriate person. Contribute to the overall ethos/work/aims of the division, directorate and the Council. Participate in training, other learning activities and performance development as required. Attend and participate in meetings as required. Any other duties commensurate with the duties/responsibilities/grade of the post All staff will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of divisional , directorate and council objectives, and effective team working. Special Conditions The exact focus of the role will be decided at divisional level and will take into account the needs of the division, directorate and council, and the development needs of the member of staff. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2026
Seasonal
Please do not apply if you are not able to work Full time, Office base DY5 - Can not accommodate hybrid working due to the sensitivity of the role. Administrative Duties Managing stock processes Responsible for senior manager's diaries and email, and taking further actions as directed as appropriate. Manage the organisation of events, trips and related administration; ensuring insurance arrangements are made. Liaise with Democratic Services to provide reports for meetings, ensuring deadlines are met Collation of annual reports, strategies and plans. Completion of statutory returns e.g. forms for DfES, Area Health, etc Co-ordinating the content for publications and liaising with external publishers as necessary Maintain registers for e.g. annual license reviews and ensure renewal and, where appropriate renegotiate. May act as Personal assistant to senior managers including dealing with highly confidential and sensitive issues. Financial Duties Year end procedure Responsible and accountable for petty cash where referral to senior manager is only for approval on individual spending items and where the post holder is in overall control Responsible for cheque book(s) Preparation of orders and identification of budget codes Maintain income and expenditure accounts Prepare accounts for audit inspection Monitor travel claims and process for payment Responsible for reconciling bank statements monthly for appropriate accounts Safe key holder Employee Support Duties Liaise with the relevant HR team as appropriate i.e. with respect to the recruitment process and for providing basic advice on HR policies. Create, maintain and update confidential staff files. Record staff absences as appropriate. Arrange temp / casual cover as required and process claim forms as necessary. Responsible for ascertaining cover requirements in support areas - reception, executive secretariat and arranging that cover, in conjunction with the appropriate line manager where appropriate. Process timesheets for payment of temp/casual cover Monitor sickness and holiday and complete / authorise timesheets as appropriate Deliver training to others as directed Staff Supervision May supervise identified groups of staff and assist with the assessment and development of their training needs when required. Data Management Responsible for the management of significant information management systems Responsible and accountable for producing appropriate data for analysis Produce statistical information Buildings and Estates Duties Co-ordinate hiring process of premises in accordance with policy applicable to the Directorate General Be aware of and comply with divisional and directorate policies and procedures relating to, health and safety, security, confidentiality data protection, child protection and vulnerable adults. Reporting all concerns to the appropriate person. Contribute to the overall ethos/work/aims of the division, directorate and the Council. Participate in training, other learning activities and performance development as required. Attend and participate in meetings as required. Any other duties commensurate with the duties/responsibilities/grade of the post All staff will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of divisional , directorate and council objectives, and effective team working. Special Conditions The exact focus of the role will be decided at divisional level and will take into account the needs of the division, directorate and council, and the development needs of the member of staff. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Apr 18, 2026
Full time
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Customer Hub Advisor Location: Didsbury, Manchester Salary: 29,158 to 30,693 per annum (Starting salary 29,158) Full Time / 35 hours per week / Perm & FTC Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. Closing Date: Friday 10 April 2026 Interviews: TBC Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Apr 18, 2026
Full time
Customer Hub Advisor Location: Didsbury, Manchester Salary: 29,158 to 30,693 per annum (Starting salary 29,158) Full Time / 35 hours per week / Perm & FTC Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. Closing Date: Friday 10 April 2026 Interviews: TBC Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Systems & Network Engineer Location: Cambridge Salary : £48,000 £52,000 depending on qualifications and experience Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Perse School is seeking to appoint an experienced and motivated Systems and Network Engineer to play a key role in the development and resilience of its IT infrastructure. This is a newly created post, reflecting the School s continued investment in technology and its commitment to providing a secure, reliable and future-ready digital environment for teaching, learning and operations. The School operates a complex, multi-site network supporting pupils, staff and parents across three campuses. The Network and Systems Engineer will work with enterprise-grade technologies, including VMware, Veeam, Cisco, and Microsoft on-premises and cloud services (Microsoft 365 and Azure), as well as specific cybersecurity applications and a large-scale wireless network, gaining exposure to a broad and modern technical estate. Working closely with the Network Manager, the post holder will help to maintain and enhance core infrastructure services, while also taking ownership of defined projects and acting as a technical lead where appropriate. The role offers a strong balance between hands-on engineering, project delivery and strategic input, with opportunities to collaborate across the IT department and engage with the wider school community. This is an excellent opportunity for a skilled network professional who is looking to apply their expertise in a varied, well-supported and technically ambitious environment. To Apply Further details including how to apply can be obtained from our website when you click apply. Closing date: Tuesday 7th April at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. The School actively supports equality, diversity and inclusion and encourages applications from all sections of society. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Apr 18, 2026
Full time
Systems & Network Engineer Location: Cambridge Salary : £48,000 £52,000 depending on qualifications and experience Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Perse School is seeking to appoint an experienced and motivated Systems and Network Engineer to play a key role in the development and resilience of its IT infrastructure. This is a newly created post, reflecting the School s continued investment in technology and its commitment to providing a secure, reliable and future-ready digital environment for teaching, learning and operations. The School operates a complex, multi-site network supporting pupils, staff and parents across three campuses. The Network and Systems Engineer will work with enterprise-grade technologies, including VMware, Veeam, Cisco, and Microsoft on-premises and cloud services (Microsoft 365 and Azure), as well as specific cybersecurity applications and a large-scale wireless network, gaining exposure to a broad and modern technical estate. Working closely with the Network Manager, the post holder will help to maintain and enhance core infrastructure services, while also taking ownership of defined projects and acting as a technical lead where appropriate. The role offers a strong balance between hands-on engineering, project delivery and strategic input, with opportunities to collaborate across the IT department and engage with the wider school community. This is an excellent opportunity for a skilled network professional who is looking to apply their expertise in a varied, well-supported and technically ambitious environment. To Apply Further details including how to apply can be obtained from our website when you click apply. Closing date: Tuesday 7th April at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. The School actively supports equality, diversity and inclusion and encourages applications from all sections of society. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
CBSbutler Holdings Limited trading as CBSbutler
Colden Common, Hampshire
Corporate Tax Manager Winchester (Hybrid) The Opportunity We are seeking an experienced Corporate Tax Manager to join growing tax team in Winchester. This is an exciting opportunity to work within a dynamic and collaborative firm that forms part of a top 35 accountancy group, offering exposure to a diverse client base and complex advisory work. You will play a key role in delivering high-quality tax advisory and compliance services, supporting clients across a wide range of sectors including entrepreneurial businesses, landed estates, and private clients. Key Responsibilities Deliver a wide range of corporate tax advisory services , including: Restructures, M&A, management buyouts Tax due diligence R&D and capital allowances claims Demergers and succession planning Review corporation tax computations across a varied client portfolio Prepare tax computations for complex cases Manage compliance projects (including ATED returns and relief claims) Support and develop junior team members Build strong client relationships and contribute to new business development Draft technical reports and advisory correspondence Ensure work is delivered on time, within budget, and to a high standard About You CTA / ACA / ACCA qualified (or qualified by experience) Minimum 3 years' post-qualified experience in UK tax practice Strong knowledge of corporate tax compliance and advisory Excellent communication and client relationship skills Commercially aware with sound judgement Highly organised with strong attention to detail Proactive, self-motivated, and a collaborative team player What We Offer Hybrid working (3 days office / 2 days home) Flexible hours (core hours 10am-4pm) 25 days holiday + option to buy/sell leave Wellbeing day + access to EAP & mental health support Access to MYNDUP wellbeing platform Health Cash Plan Pension salary sacrifice scheme Electric vehicle scheme & Cycle to Work Internal recognition awards & regular social events Structured Management Development Programme Clear progression opportunities within a fast-growing firm Apply Now If you're looking to take the next step in your corporate tax career within a supportive and forward-thinking firm, we'd like to hear from you.
Apr 17, 2026
Full time
Corporate Tax Manager Winchester (Hybrid) The Opportunity We are seeking an experienced Corporate Tax Manager to join growing tax team in Winchester. This is an exciting opportunity to work within a dynamic and collaborative firm that forms part of a top 35 accountancy group, offering exposure to a diverse client base and complex advisory work. You will play a key role in delivering high-quality tax advisory and compliance services, supporting clients across a wide range of sectors including entrepreneurial businesses, landed estates, and private clients. Key Responsibilities Deliver a wide range of corporate tax advisory services , including: Restructures, M&A, management buyouts Tax due diligence R&D and capital allowances claims Demergers and succession planning Review corporation tax computations across a varied client portfolio Prepare tax computations for complex cases Manage compliance projects (including ATED returns and relief claims) Support and develop junior team members Build strong client relationships and contribute to new business development Draft technical reports and advisory correspondence Ensure work is delivered on time, within budget, and to a high standard About You CTA / ACA / ACCA qualified (or qualified by experience) Minimum 3 years' post-qualified experience in UK tax practice Strong knowledge of corporate tax compliance and advisory Excellent communication and client relationship skills Commercially aware with sound judgement Highly organised with strong attention to detail Proactive, self-motivated, and a collaborative team player What We Offer Hybrid working (3 days office / 2 days home) Flexible hours (core hours 10am-4pm) 25 days holiday + option to buy/sell leave Wellbeing day + access to EAP & mental health support Access to MYNDUP wellbeing platform Health Cash Plan Pension salary sacrifice scheme Electric vehicle scheme & Cycle to Work Internal recognition awards & regular social events Structured Management Development Programme Clear progression opportunities within a fast-growing firm Apply Now If you're looking to take the next step in your corporate tax career within a supportive and forward-thinking firm, we'd like to hear from you.
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance Annual Bonus Life assurance cover Healthcare benefits Clear progression path into managerial position
Apr 17, 2026
Full time
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance Annual Bonus Life assurance cover Healthcare benefits Clear progression path into managerial position
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 17, 2026
Full time
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Scheme Manager Location: The Old Vicarage, Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at The Old Vicarage, Swindon, a welcoming retirement living scheme just a short walk away from Swindon town centre. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 17, 2026
Full time
Scheme Manager Location: The Old Vicarage, Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at The Old Vicarage, Swindon, a welcoming retirement living scheme just a short walk away from Swindon town centre. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 17, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
An exciting opportunity has arisen for a Private Client Tax Assistant Manager to join a highly regarded firm of Chartered Accountants in Maidenhead. Offering flexible working, a company pension, and much more, this role provides an excellent platform for career progression within a supportive and forward-thinking environment. This is a fantastic chance to work with a diverse portfolio of clients while developing your technical expertise and leadership skills within a well-established practice. Crowe Watson Recruitment is proud to be partnering with this leading firm, known for its commitment to employee development and client excellence. As a specialist recruiter within the accountancy practice sector, Crowe Watson is dedicated to connecting talented professionals with outstanding career opportunities. The firm offers a collaborative culture, exposure to complex private client work, and a clear pathway for progression. The successful candidate will play a key role in managing a portfolio of high-net-worth individuals, trusts, and estates, ensuring compliance and delivering high-quality advisory services. You will work closely with senior stakeholders, supporting the development of junior staff and contributing to the continued success of the tax team in Maidenhead. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Managing a portfolio of private client tax clients, including HNWIs, trusts, and estates Preparing and reviewing personal tax returns and ensuring compliance with UK tax regulations Providing tax planning advice on income tax, capital gains tax, and inheritance tax matters Supporting Partners and Directors with complex advisory projects Assisting in the development and mentoring of junior team members Building and maintaining strong client relationships Requirements ACA/ACCA/CTA qualified or part-qualified (or equivalent) Must have a minimum of 3 years previous experience working within a UK Practice environment Strong knowledge of UK private client tax legislation Excellent communication and interpersonal skills Ability to manage multiple deadlines and work effectively under pressure A proactive and detail-oriented approach
Apr 17, 2026
Full time
An exciting opportunity has arisen for a Private Client Tax Assistant Manager to join a highly regarded firm of Chartered Accountants in Maidenhead. Offering flexible working, a company pension, and much more, this role provides an excellent platform for career progression within a supportive and forward-thinking environment. This is a fantastic chance to work with a diverse portfolio of clients while developing your technical expertise and leadership skills within a well-established practice. Crowe Watson Recruitment is proud to be partnering with this leading firm, known for its commitment to employee development and client excellence. As a specialist recruiter within the accountancy practice sector, Crowe Watson is dedicated to connecting talented professionals with outstanding career opportunities. The firm offers a collaborative culture, exposure to complex private client work, and a clear pathway for progression. The successful candidate will play a key role in managing a portfolio of high-net-worth individuals, trusts, and estates, ensuring compliance and delivering high-quality advisory services. You will work closely with senior stakeholders, supporting the development of junior staff and contributing to the continued success of the tax team in Maidenhead. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Managing a portfolio of private client tax clients, including HNWIs, trusts, and estates Preparing and reviewing personal tax returns and ensuring compliance with UK tax regulations Providing tax planning advice on income tax, capital gains tax, and inheritance tax matters Supporting Partners and Directors with complex advisory projects Assisting in the development and mentoring of junior team members Building and maintaining strong client relationships Requirements ACA/ACCA/CTA qualified or part-qualified (or equivalent) Must have a minimum of 3 years previous experience working within a UK Practice environment Strong knowledge of UK private client tax legislation Excellent communication and interpersonal skills Ability to manage multiple deadlines and work effectively under pressure A proactive and detail-oriented approach
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 17, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 17, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Role: Technical Contract Manager (Multi-Site Portfolio) Contract: Permanent Location: Central London Salary: £60,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a multi-site commercial portfolio in Central London. This is an excellent opportunity to manage a complex estate, ensuring high standards of service delivery across multiple buildings. The Role You will be responsible for the day-to-day operational management of Hard FM services across a multi-building portfolio. This role requires strong leadership, technical knowledge, and the ability to manage both in-house teams and subcontractors. Key responsibilities include: Managing service delivery across multiple sites Ensuring KPI and SLA performance is achieved Leading engineering teams and subcontractors Ensuring compliance with H&S and statutory requirements Overseeing PPM planning and delivery Building and maintaining client relationships Driving continuous improvement across the portfolio About You We are looking for a technically strong Contract Manager with experience managing multi-site FM operations. You will have: Electrical or Mechanical building services background Experience managing multi-site or estate FM contracts Strong leadership and team management skills Good commercial awareness Experience using CAFM systems Why Apply Opportunity to manage a large and complex estate High-profile Central London portfolio Strong opportunities for progression To apply, please send your CV to (url removed)
Apr 17, 2026
Full time
Role: Technical Contract Manager (Multi-Site Portfolio) Contract: Permanent Location: Central London Salary: £60,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a multi-site commercial portfolio in Central London. This is an excellent opportunity to manage a complex estate, ensuring high standards of service delivery across multiple buildings. The Role You will be responsible for the day-to-day operational management of Hard FM services across a multi-building portfolio. This role requires strong leadership, technical knowledge, and the ability to manage both in-house teams and subcontractors. Key responsibilities include: Managing service delivery across multiple sites Ensuring KPI and SLA performance is achieved Leading engineering teams and subcontractors Ensuring compliance with H&S and statutory requirements Overseeing PPM planning and delivery Building and maintaining client relationships Driving continuous improvement across the portfolio About You We are looking for a technically strong Contract Manager with experience managing multi-site FM operations. You will have: Electrical or Mechanical building services background Experience managing multi-site or estate FM contracts Strong leadership and team management skills Good commercial awareness Experience using CAFM systems Why Apply Opportunity to manage a large and complex estate High-profile Central London portfolio Strong opportunities for progression To apply, please send your CV to (url removed)
Role: Technical Contract Manager (Critical Services) Contract: Permanent Location: Central London Salary: £68,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a critical services environment within a high-profile Central London estate. This is a key leadership role, focused on delivering operational excellence across critical infrastructure. The Technical Contract Manager will play a pivotal role in ensuring service stability, compliance, and client satisfaction within a technically complex environment. The Role Full ownership of contract performance, leading engineering teams and ensuring all operational, financial, and compliance objectives are met. This is a client-facing position requiring strong leadership, technical expertise, and commercial awareness. Key responsibilities include: Full responsibility for contract delivery and performance Managing financials including P&L, WIP, and cost control Ensuring compliance with H&S and statutory regulations Overseeing PPM delivery in line with industry standards (SFG20) Leading and developing engineering teams Managing risk, incidents, and escalation procedures Building strong client relationships and attending review meetings Identifying and delivering additional works opportunities About You We are looking for a strong Technical Contract Manager with experience in critical environments. You will have: Experience managing Hard FM contracts within critical environments (e.g. data centres, banking) Mechanical or Electrical qualifications (HNC / NVQ Level 3 or equivalent) Strong commercial and financial management experience Proven leadership and team management skills Experience using CAFM systems Why Apply Work within a high-profile, technically complex environment Key role within a major contract Strong career progression opportunities To apply, please send your CV to (url removed)
Apr 17, 2026
Full time
Role: Technical Contract Manager (Critical Services) Contract: Permanent Location: Central London Salary: £68,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a critical services environment within a high-profile Central London estate. This is a key leadership role, focused on delivering operational excellence across critical infrastructure. The Technical Contract Manager will play a pivotal role in ensuring service stability, compliance, and client satisfaction within a technically complex environment. The Role Full ownership of contract performance, leading engineering teams and ensuring all operational, financial, and compliance objectives are met. This is a client-facing position requiring strong leadership, technical expertise, and commercial awareness. Key responsibilities include: Full responsibility for contract delivery and performance Managing financials including P&L, WIP, and cost control Ensuring compliance with H&S and statutory regulations Overseeing PPM delivery in line with industry standards (SFG20) Leading and developing engineering teams Managing risk, incidents, and escalation procedures Building strong client relationships and attending review meetings Identifying and delivering additional works opportunities About You We are looking for a strong Technical Contract Manager with experience in critical environments. You will have: Experience managing Hard FM contracts within critical environments (e.g. data centres, banking) Mechanical or Electrical qualifications (HNC / NVQ Level 3 or equivalent) Strong commercial and financial management experience Proven leadership and team management skills Experience using CAFM systems Why Apply Work within a high-profile, technically complex environment Key role within a major contract Strong career progression opportunities To apply, please send your CV to (url removed)
Locality Manager (North East) Location: North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 17, 2026
Full time
Locality Manager (North East) Location: North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Locality Manager (Central) Location: Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: • Leading tenancy services including allocations, tenancy management and enforcement • Managing neighbourhoods to ensure estates are clean, safe and well maintained • Supporting customers with complex needs through effective case management and multi agency working • Championing complaint resolution and using learning to continuously improve services • Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards • Building strong relationships with residents, community groups, local authorities and partners • Using performance data and KPIs to drive service improvements and customer satisfaction • Line managing Housing Officers and embedding a culture of coaching, development and accountability • Contributing to service planning, area based initiatives and wider organisational priorities You ll need: • Experience in housing management or community services • A solid understanding of tenancy law, housing regulation and safeguarding • Proven experience coaching and developing high performing teams • Strong communication, conflict resolution and stakeholder management skills • The ability to analyse performance information and use data to improve outcomes • Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 17, 2026
Full time
Locality Manager (Central) Location: Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: • Leading tenancy services including allocations, tenancy management and enforcement • Managing neighbourhoods to ensure estates are clean, safe and well maintained • Supporting customers with complex needs through effective case management and multi agency working • Championing complaint resolution and using learning to continuously improve services • Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards • Building strong relationships with residents, community groups, local authorities and partners • Using performance data and KPIs to drive service improvements and customer satisfaction • Line managing Housing Officers and embedding a culture of coaching, development and accountability • Contributing to service planning, area based initiatives and wider organisational priorities You ll need: • Experience in housing management or community services • A solid understanding of tenancy law, housing regulation and safeguarding • Proven experience coaching and developing high performing teams • Strong communication, conflict resolution and stakeholder management skills • The ability to analyse performance information and use data to improve outcomes • Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Head of Operations North West £60,000 - £65,000 If you're an experienced operational leader within complex care, this is an opportunity to shape and scale a provider with clear, ambitious growth plans across the North West. You'll have the autonomy to influence strategy, build high-performing teams, and drive sustainable expansion into new areas without losing sight of quality and compliance. This role would suit a commercially aware clinical leader ideally an RGN who understands both the regulatory landscape and the realities of delivering safe, person-centred complex care in the community. The Role As Head of Operations, you'll take full oversight of service performance across a growing portfolio. You'll balance operational excellence with business development, ensuring growth is structured, compliant, and built on strong clinical foundations. You'll work closely with senior leadership to identify new opportunities, strengthen local authority and ICB relationships, and embed consistent standards across services. Package & Benefits £60,000 - £65,000 salary Senior leadership position within a growing provider Genuine opportunity to shape growth strategy Fast-paced environment with scope to develop your own team About the Company This is an established complex care provider in the North West with ambitious expansion plans for the year ahead. They deliver nurse led and specialist packages to individuals with complex clinical needs in the community. Growth is planned and strategic, with a focus on entering new geographical areas while maintaining strong governance and CQC compliance. Key Responsibilities Provide operational oversight across complex care services Lead and develop Registered Managers and clinical teams Drive business development and support tender opportunities Maintain strong relationships with commissioners and stakeholders Ensure CQC compliance, quality assurance, and clinical governance standards Support expansion into new regions across the North West About You Ideally a Registered Nurse (RGN) with complex care experience Proven senior operational leadership within community complex care Strong understanding of CQC regulated services Commercially aware with experience in business development Confident leading through growth and organisational change If you're looking for a leadership role where you can genuinely influence growth, quality, and long term direction, please reach out today on or send your cv to
Apr 17, 2026
Full time
Head of Operations North West £60,000 - £65,000 If you're an experienced operational leader within complex care, this is an opportunity to shape and scale a provider with clear, ambitious growth plans across the North West. You'll have the autonomy to influence strategy, build high-performing teams, and drive sustainable expansion into new areas without losing sight of quality and compliance. This role would suit a commercially aware clinical leader ideally an RGN who understands both the regulatory landscape and the realities of delivering safe, person-centred complex care in the community. The Role As Head of Operations, you'll take full oversight of service performance across a growing portfolio. You'll balance operational excellence with business development, ensuring growth is structured, compliant, and built on strong clinical foundations. You'll work closely with senior leadership to identify new opportunities, strengthen local authority and ICB relationships, and embed consistent standards across services. Package & Benefits £60,000 - £65,000 salary Senior leadership position within a growing provider Genuine opportunity to shape growth strategy Fast-paced environment with scope to develop your own team About the Company This is an established complex care provider in the North West with ambitious expansion plans for the year ahead. They deliver nurse led and specialist packages to individuals with complex clinical needs in the community. Growth is planned and strategic, with a focus on entering new geographical areas while maintaining strong governance and CQC compliance. Key Responsibilities Provide operational oversight across complex care services Lead and develop Registered Managers and clinical teams Drive business development and support tender opportunities Maintain strong relationships with commissioners and stakeholders Ensure CQC compliance, quality assurance, and clinical governance standards Support expansion into new regions across the North West About You Ideally a Registered Nurse (RGN) with complex care experience Proven senior operational leadership within community complex care Strong understanding of CQC regulated services Commercially aware with experience in business development Confident leading through growth and organisational change If you're looking for a leadership role where you can genuinely influence growth, quality, and long term direction, please reach out today on or send your cv to
Contract Manager Cleaning Services (FM) Location: Immingham (with travel across the Humber region) Salary: £36,000 per annum About the Role We are seeking an experienced and driven Contract Manager to oversee a well-established cleaning contract across approximately 30 sites in the Humber region. With the contract fully mobilised and operating smoothly, this is an exciting opportunity for a proactive individual to step in and make a tangible impact driving performance, strengthening relationships, and elevating service delivery standards. Key Responsibilities Manage and oversee cleaning operations across 30 sites, ensuring consistent high standards Lead, support, and develop a team of approximately 40 staff Ensure all service level agreements (SLAs) and KPIs are consistently met or exceeded Build strong, positive relationships with clients and stakeholders Handle day-to-day HR elements including performance management, absence, and employee engagement Monitor performance metrics and produce monthly reports and presentations Identify opportunities for continuous improvement and implement best practices Conduct regular site visits across the Humber region About You Proven experience managing cleaning contracts within an FM environment Strong people management skills with a genuine passion for leading and motivating teams Excellent interpersonal and communication skills a real people person Comfortable managing HR-related responsibilities Highly organised with strong attention to detail Confident IT user, particularly with Excel (reporting, data analysis, presentations) Full UK driving licence and willingness to travel across the Humber region What We Offer Competitive salary of £36,000 32 days annual leave Opportunity to take ownership of a stable, well-run contract and make a real difference Supportive and collaborative working environment Career development within a growing FM organisation If you are an experienced Contract Manager looking for your next challenge and want to make a meaningful impact on an already successful contract, get in touch with Alice at Pure Talent Group on (phone number removed), I d love to hear from you.
Apr 17, 2026
Full time
Contract Manager Cleaning Services (FM) Location: Immingham (with travel across the Humber region) Salary: £36,000 per annum About the Role We are seeking an experienced and driven Contract Manager to oversee a well-established cleaning contract across approximately 30 sites in the Humber region. With the contract fully mobilised and operating smoothly, this is an exciting opportunity for a proactive individual to step in and make a tangible impact driving performance, strengthening relationships, and elevating service delivery standards. Key Responsibilities Manage and oversee cleaning operations across 30 sites, ensuring consistent high standards Lead, support, and develop a team of approximately 40 staff Ensure all service level agreements (SLAs) and KPIs are consistently met or exceeded Build strong, positive relationships with clients and stakeholders Handle day-to-day HR elements including performance management, absence, and employee engagement Monitor performance metrics and produce monthly reports and presentations Identify opportunities for continuous improvement and implement best practices Conduct regular site visits across the Humber region About You Proven experience managing cleaning contracts within an FM environment Strong people management skills with a genuine passion for leading and motivating teams Excellent interpersonal and communication skills a real people person Comfortable managing HR-related responsibilities Highly organised with strong attention to detail Confident IT user, particularly with Excel (reporting, data analysis, presentations) Full UK driving licence and willingness to travel across the Humber region What We Offer Competitive salary of £36,000 32 days annual leave Opportunity to take ownership of a stable, well-run contract and make a real difference Supportive and collaborative working environment Career development within a growing FM organisation If you are an experienced Contract Manager looking for your next challenge and want to make a meaningful impact on an already successful contract, get in touch with Alice at Pure Talent Group on (phone number removed), I d love to hear from you.
