Role - The candidate will be hired as "Service Line Specialist" at Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit. Title - Service Line Specialist Location: UK - London Travel - Weekly travel will vary depending on customer and prospect requirements. Summary of Department Focus: Intuitive Operations & Automation (IOA) business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. UKI is a high-growth region and IOA is looking at expanding its presence further. One of IOA's strategic growth objectives is UKI region markets and IOA is looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment. Summary Job Description: Define and improve the go-to-market plans, offerings, and value propositions. Drive sales and pipeline. Build strong internal relationships with Cognizant's UKI MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders. Key Accountabilities: Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - A critical early task will be developing and executing a growth plan for Products & Resources domain (Retail/Consumer Goods & Manufacturing/FMCG). Pipeline Management - Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Demand Generation - To work with IOA and UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation. Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams. IOA Solution Development Oversight - As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions. Deal Shaping/ Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams. C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships. Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry. Key Competencies: BPO - Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions. IOA Solution Development - Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation. Hands on participation in solution and content development Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery. Global Experience - Significant international experience required including being conversant in global service delivery models - both shared services and IOA. Verbal Communication Skills - Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers. Written Communication Skills - Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives. Approach to Work - Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner. Knowledge: Global Business Services - Client-facing GBS project experience is preferred. Technology - Understanding of technology solutions is required, especially how it affect business and operations. Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred. Virtual Work Environment - Experience working in a virtual home / office work environment is preferred. Experience: Experience in selling Public Sector domain in BPO/Consulting services working for a blue-chip company with added advantage in Products & Resources (Retail/Consumer Goods & Manufacturing/FMCG) industry selling. Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant's vision and value proposition. Experience in proactively growing customer relationships within an account while expanding their understanding of the customer's business. He/she should be able to meet/deliver annual sales target of 20M TCV. Qualifications: Degrees - CPA, MBA, or advanced degree in related field is preferred.
Apr 17, 2026
Full time
Role - The candidate will be hired as "Service Line Specialist" at Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit. Title - Service Line Specialist Location: UK - London Travel - Weekly travel will vary depending on customer and prospect requirements. Summary of Department Focus: Intuitive Operations & Automation (IOA) business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. UKI is a high-growth region and IOA is looking at expanding its presence further. One of IOA's strategic growth objectives is UKI region markets and IOA is looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment. Summary Job Description: Define and improve the go-to-market plans, offerings, and value propositions. Drive sales and pipeline. Build strong internal relationships with Cognizant's UKI MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders. Key Accountabilities: Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre agreed targets. Sales Plan Creation - A critical early task will be developing and executing a growth plan for Products & Resources domain (Retail/Consumer Goods & Manufacturing/FMCG). Pipeline Management - Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets. Demand Generation - To work with IOA and UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation. Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams. IOA Solution Development Oversight - As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions. Deal Shaping/ Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams. C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships. Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry. Key Competencies: BPO - Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions. IOA Solution Development - Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation. Hands on participation in solution and content development Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery. Global Experience - Significant international experience required including being conversant in global service delivery models - both shared services and IOA. Verbal Communication Skills - Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers. Written Communication Skills - Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives. Approach to Work - Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner. Knowledge: Global Business Services - Client-facing GBS project experience is preferred. Technology - Understanding of technology solutions is required, especially how it affect business and operations. Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred. Virtual Work Environment - Experience working in a virtual home / office work environment is preferred. Experience: Experience in selling Public Sector domain in BPO/Consulting services working for a blue-chip company with added advantage in Products & Resources (Retail/Consumer Goods & Manufacturing/FMCG) industry selling. Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant's vision and value proposition. Experience in proactively growing customer relationships within an account while expanding their understanding of the customer's business. He/she should be able to meet/deliver annual sales target of 20M TCV. Qualifications: Degrees - CPA, MBA, or advanced degree in related field is preferred.
Job title: Specialist Air Quality Monitoring Advisor Role ID: 201309 Location: Flexible Grade/Salary range: 6: £41,132 - £44,988 Working pattern: Full time Contract type: Permanent Closing date: 08/10/2025 The role Are you passionate about protecting Wales' environment and public health? Join Natural Resources Wales (NRW) and help shape the future of air quality monitoring across the country. We're looking for a skilled and motivated individual to: Support the development of NRW's approach to air quality monitoring , creating practical guidance and tools that support consistent and effective delivery. Provide expert advice and support to NRW teams , applying your technical knowledge and understanding of environmental legislation and regulation. Stay ahead of sector developments , identifying emerging trends and assessing their implications for NRW's strategy and operations. This is a fantastic opportunity to make a real impact in a role that combines technical expertise, strategic thinking, and collaboration. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us This exciting role is based within Natural Resources Wales' Air Quality and Noise Team , part of the Integrated Evidence Group in the Knowledge and Evidence department . You'll report directly to the Team Leader , working alongside passionate specialists who are committed to delivering high-quality evidence and expert advice that shapes environmental policy and practice across Wales. What you will do Support the Lead Advisor Air Quality by leading the development of advice and guidance for air quality monitoring at sites we regulate, to ensure that Natural Resources Wales (NRW) adopts a proportionate and risk-based approach to the provision of statutory advice and regulation in line with the purpose of NRW. Provide technical support to staff in Operations for air quality monitoring guidance, commonly used international and national standards in emissions monitoring, and provide technical support and advice to staff in Welsh Government. As part of the Air Quality Team provide advice in relation to monitoring emissions to air from regulated sites including common aerial chemical pollutants, examples of process abatement, monitoring strategies, commonly used monitoring techniques and quality assurance schemes employed. Advise on specific application in relation to emissions monitoring for intensive farming, bioaerosols, noise, odour and incident response when required. Support NRW compliance teams in areas such as Operator Monitoring Assessment and the review of periodic monitoring reports carried out as part of their operating permit requirements or in response to process changes/incidents. Be the point of contact within NRW for the monitoring component of air quality with the relevant UK and Welsh Trade Associations, Environment Agency, SEPA and NIEA to share and work together on the development of advice and guidance. Required to take part in incident response activities. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Direct experience of monitoring emissions to air from a regulated site, either as a regulator, consultant or operator. Detailed knowledge of the MCERTS scheme including the technical endorsements associated with manual stack emissions monitoring A minimum qualification of MCERTS Level 1 (preferably Level 2) along with the technical endorsements is desirable, this will provide the required practical experience of implementing the monitoring techniques in the field. Knowledge and experience of implementing BS EN 14181:2014 & BS EN 15259:2023 is desirable plus a knowledge of relevant Guidance Notes. A degree in a relevant subject or equivalent knowledge Excellent communication and effective interpersonal skills and be a strong team worker Welsh Language level requirements Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Oct 06, 2025
Full time
Job title: Specialist Air Quality Monitoring Advisor Role ID: 201309 Location: Flexible Grade/Salary range: 6: £41,132 - £44,988 Working pattern: Full time Contract type: Permanent Closing date: 08/10/2025 The role Are you passionate about protecting Wales' environment and public health? Join Natural Resources Wales (NRW) and help shape the future of air quality monitoring across the country. We're looking for a skilled and motivated individual to: Support the development of NRW's approach to air quality monitoring , creating practical guidance and tools that support consistent and effective delivery. Provide expert advice and support to NRW teams , applying your technical knowledge and understanding of environmental legislation and regulation. Stay ahead of sector developments , identifying emerging trends and assessing their implications for NRW's strategy and operations. This is a fantastic opportunity to make a real impact in a role that combines technical expertise, strategic thinking, and collaboration. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us This exciting role is based within Natural Resources Wales' Air Quality and Noise Team , part of the Integrated Evidence Group in the Knowledge and Evidence department . You'll report directly to the Team Leader , working alongside passionate specialists who are committed to delivering high-quality evidence and expert advice that shapes environmental policy and practice across Wales. What you will do Support the Lead Advisor Air Quality by leading the development of advice and guidance for air quality monitoring at sites we regulate, to ensure that Natural Resources Wales (NRW) adopts a proportionate and risk-based approach to the provision of statutory advice and regulation in line with the purpose of NRW. Provide technical support to staff in Operations for air quality monitoring guidance, commonly used international and national standards in emissions monitoring, and provide technical support and advice to staff in Welsh Government. As part of the Air Quality Team provide advice in relation to monitoring emissions to air from regulated sites including common aerial chemical pollutants, examples of process abatement, monitoring strategies, commonly used monitoring techniques and quality assurance schemes employed. Advise on specific application in relation to emissions monitoring for intensive farming, bioaerosols, noise, odour and incident response when required. Support NRW compliance teams in areas such as Operator Monitoring Assessment and the review of periodic monitoring reports carried out as part of their operating permit requirements or in response to process changes/incidents. Be the point of contact within NRW for the monitoring component of air quality with the relevant UK and Welsh Trade Associations, Environment Agency, SEPA and NIEA to share and work together on the development of advice and guidance. Required to take part in incident response activities. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Direct experience of monitoring emissions to air from a regulated site, either as a regulator, consultant or operator. Detailed knowledge of the MCERTS scheme including the technical endorsements associated with manual stack emissions monitoring A minimum qualification of MCERTS Level 1 (preferably Level 2) along with the technical endorsements is desirable, this will provide the required practical experience of implementing the monitoring techniques in the field. Knowledge and experience of implementing BS EN 14181:2014 & BS EN 15259:2023 is desirable plus a knowledge of relevant Guidance Notes. A degree in a relevant subject or equivalent knowledge Excellent communication and effective interpersonal skills and be a strong team worker Welsh Language level requirements Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Job title: Industry Regulation Permitting Officer Role ID: 202603 Location: Flexible Grade/Salary range: 5: £36,246 - £39,942 Working pattern: Full time Contract type: Permanent Closing date: 28/09/2025 The role Are you ready to make a real difference? Join us in a pivotal role where your scientific expertise will help protect Wales' environment and public health, while supporting sustainable industrial growth. As a Permitting Officer, you will be required to work both independently and collaboratively to assess complex environmental permit applications across a diverse range of large industry sectors in Wales, from refineries and waste incineration to food production, metals processing, and activities involving radioactive substances Using your strong scientific background (particularly in chemistry and maths), you'll carry out robust technical assessments in line with legislation, technical guidance, NRW policies and procedures. Your decisions, to issue, refuse, or vary permits, will directly influence how major industries operate, ensuring they meet environmental standards and adopt best practices. You don't need to be an expert in every sector. Based on your experience, you'll lead on specific areas, becoming a trusted specialist within our team. Whether your background is regulatory or operational, your insights will be key to shaping smarter, more resilient environmental regulation. Beyond permitting, you'll play an active role in engaging with internal and external stakeholders to resolve technical queries, contribute to work planning and drive process improvements. You'll also participate in industrial cluster groups and help embed the principles of Sustainable Management of Natural Resources (SMNR) into our regulatory frameworks - ensuring our approach remains forward-thinking, integrated, and impactful. This is your chance to be part of a progressive organisation, working at the intersection of science, policy, and industry - all while helping to safeguard Wales' natural resources for future generations. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About Us The role sits within a small closely working team of specialists that share knowledge, experience, and best practice. You will be responsible for supporting, mentoring and training of your peers to facilitate risk based decisions to produce robust enforceable permits. What you will do Determine the outcome of complex Environmental licence/permit applications through sound decision making for applications for their assigned regime by carrying out appropriate technical assessment in accordance with NRW policies and procedures where available, and issue, refuse or vary permits to time and budget. Determine applications using a range of technical guidance and technical software and/or modelling programmes as required by your assigned regime. Aid technical development of permitting officers within your assigned permitting team, through direct coaching and by supporting the delivery of the Technical Development Framework using your expertise in your related area. Represent the permitting team in your area of expertise on relevant internal technical groups, and internal/external stakeholder meetings. Act as lead for complex permit/licence determinations, including less complex nationally significant infrastructure projects. Co-ordinate and lead in preparing defence in relation to legal challenges against permit decisions. Provide technical support in your subject matter area to operational teams to include pre-application advice and support the delivery of structured training as required. Contribute to improved efficiency and performance of the permitting team, identify opportunities for changes to process and guidance and support a culture of continuous improvement for both your assigned regime and for across regime working. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of the relevant legislation and how it relates to the permitting process. Practical experience of assessing relevant licence/permit applications or using them in a compliance role. Track record of delivering timely optimal solutions by effective information analysis and risked based decisions. Experience of coaching and mentoring skills. Experience of customer service delivery and the ability to influence and persuade to achieve environmental outcomes. Experience of delivering process improvements/efficiencies. Welsh Language Level requirements: Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Sep 25, 2025
Full time
Job title: Industry Regulation Permitting Officer Role ID: 202603 Location: Flexible Grade/Salary range: 5: £36,246 - £39,942 Working pattern: Full time Contract type: Permanent Closing date: 28/09/2025 The role Are you ready to make a real difference? Join us in a pivotal role where your scientific expertise will help protect Wales' environment and public health, while supporting sustainable industrial growth. As a Permitting Officer, you will be required to work both independently and collaboratively to assess complex environmental permit applications across a diverse range of large industry sectors in Wales, from refineries and waste incineration to food production, metals processing, and activities involving radioactive substances Using your strong scientific background (particularly in chemistry and maths), you'll carry out robust technical assessments in line with legislation, technical guidance, NRW policies and procedures. Your decisions, to issue, refuse, or vary permits, will directly influence how major industries operate, ensuring they meet environmental standards and adopt best practices. You don't need to be an expert in every sector. Based on your experience, you'll lead on specific areas, becoming a trusted specialist within our team. Whether your background is regulatory or operational, your insights will be key to shaping smarter, more resilient environmental regulation. Beyond permitting, you'll play an active role in engaging with internal and external stakeholders to resolve technical queries, contribute to work planning and drive process improvements. You'll also participate in industrial cluster groups and help embed the principles of Sustainable Management of Natural Resources (SMNR) into our regulatory frameworks - ensuring our approach remains forward-thinking, integrated, and impactful. This is your chance to be part of a progressive organisation, working at the intersection of science, policy, and industry - all while helping to safeguard Wales' natural resources for future generations. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About Us The role sits within a small closely working team of specialists that share knowledge, experience, and best practice. You will be responsible for supporting, mentoring and training of your peers to facilitate risk based decisions to produce robust enforceable permits. What you will do Determine the outcome of complex Environmental licence/permit applications through sound decision making for applications for their assigned regime by carrying out appropriate technical assessment in accordance with NRW policies and procedures where available, and issue, refuse or vary permits to time and budget. Determine applications using a range of technical guidance and technical software and/or modelling programmes as required by your assigned regime. Aid technical development of permitting officers within your assigned permitting team, through direct coaching and by supporting the delivery of the Technical Development Framework using your expertise in your related area. Represent the permitting team in your area of expertise on relevant internal technical groups, and internal/external stakeholder meetings. Act as lead for complex permit/licence determinations, including less complex nationally significant infrastructure projects. Co-ordinate and lead in preparing defence in relation to legal challenges against permit decisions. Provide technical support in your subject matter area to operational teams to include pre-application advice and support the delivery of structured training as required. Contribute to improved efficiency and performance of the permitting team, identify opportunities for changes to process and guidance and support a culture of continuous improvement for both your assigned regime and for across regime working. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of the relevant legislation and how it relates to the permitting process. Practical experience of assessing relevant licence/permit applications or using them in a compliance role. Track record of delivering timely optimal solutions by effective information analysis and risked based decisions. Experience of coaching and mentoring skills. Experience of customer service delivery and the ability to influence and persuade to achieve environmental outcomes. Experience of delivering process improvements/efficiencies. Welsh Language Level requirements: Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
