Hays IT - HTS - Southend
Content Designer-AI Specialist About the role We are seeking a highly experienced Content Designer-AI Specialist to join our client, who has their finger on the pulse of emergingAI trends to help us create content that is discoverable, scalable, and effective across multiple markets. In this role, you'll shape how content is created, structured, governed, and delivered in an AI-driven environment. You will work closely with engineering, product, data science, and research teams to build content that is intuitive for users and legible to AI systems. You'll also use AI tools to increase efficiency, quality, and consistency across content operations. Content Designers at client are full stack, meaning you'll be responsible both for designing content and for authoring/managing it in our CMS. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Key responsibilities Define AI-related content standards: Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search. Design and document content standards for conversational, generative, and AI-driven UX patterns. Partner with CMS teams to maintain scalable content models optimized for automation and machine understanding. Design modular, atomic content that can be composed, repurposed, or personalized by AI systems. Lead on personalisation: Support business initiatives to explore how personalisation can increase product conversion rates. Explore AI integrations with testing tools like Kameleoon to drive data-driven personalisation experimentation. Enhance content creation: Build and test AI-powered writing workflows that use AI tools (LLMs, copilots, automation platforms) to accelerate writing, editing, summarization, localization, and content transformation, while maintaining quality and compliance. Create repeatable patterns, templates, and frameworks that AI can use to generate high-quality, on-brand content. Define prompt strategies and content rules that ensure safe, accurate, and brand-aligned AI outputs. Run experiments that compare human, AI-assisted, and hybrid content approaches. Establish quality and safety criteria for AI outputs, including tone, accuracy, bias checks, and fallback behavior. Must Have Skills PORTFOLIO REQUIRED: Please include a link to case studies/examples from previous clients that demonstrate the impact you've made to businesses by using AI to support content creation 7+ years in Content Design, UX Writing, or Content Strategy. Strong hands-on experience using LLMs/AI tools for content creation and workflow optimization. Ability to design prompts, templates, and structured content formats AI can reliably use. Experience writing for AI-driven products (assistants, generators, intelligent flows). Experience with headless CMS and API-driven content systems. Understanding of responsible AI, bias mitigation, safe content design, metadata, taxonomies, schema, and structured content models. Ability to balance human oversight with AI automation. Strong cross-functional collaboration with engineers, data scientists, and researchers. Nice-to-haves Experience with RAG systems, vector databases, or knowledge graph design. Familiarity with prompt evaluation frameworks and model assessment. Basic understanding of machine learning concepts. What success looks like AI is consistently used to improve content velocity, quality, and labor efficiency. Human + AI hybrid workflows are documented, scalable, and safe. Product content and AI-generated content feel seamless, trustworthy, and on-brand. Structured content systems improve retrieval, search, personalization, and generative quality. The organization develops clear guidelines and governance for AI-assisted content creation. Measurable improvements in user experience, content performance, and operational ROI. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6 months contract. A day rate, in-scope of IR35, either via a Hays approved umbrella company or via Hays PAYE This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in London Victoria 2 days per week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Content Designer-AI Specialist About the role We are seeking a highly experienced Content Designer-AI Specialist to join our client, who has their finger on the pulse of emergingAI trends to help us create content that is discoverable, scalable, and effective across multiple markets. In this role, you'll shape how content is created, structured, governed, and delivered in an AI-driven environment. You will work closely with engineering, product, data science, and research teams to build content that is intuitive for users and legible to AI systems. You'll also use AI tools to increase efficiency, quality, and consistency across content operations. Content Designers at client are full stack, meaning you'll be responsible both for designing content and for authoring/managing it in our CMS. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Key responsibilities Define AI-related content standards: Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search. Design and document content standards for conversational, generative, and AI-driven UX patterns. Partner with CMS teams to maintain scalable content models optimized for automation and machine understanding. Design modular, atomic content that can be composed, repurposed, or personalized by AI systems. Lead on personalisation: Support business initiatives to explore how personalisation can increase product conversion rates. Explore AI integrations with testing tools like Kameleoon to drive data-driven personalisation experimentation. Enhance content creation: Build and test AI-powered writing workflows that use AI tools (LLMs, copilots, automation platforms) to accelerate writing, editing, summarization, localization, and content transformation, while maintaining quality and compliance. Create repeatable patterns, templates, and frameworks that AI can use to generate high-quality, on-brand content. Define prompt strategies and content rules that ensure safe, accurate, and brand-aligned AI outputs. Run experiments that compare human, AI-assisted, and hybrid content approaches. Establish quality and safety criteria for AI outputs, including tone, accuracy, bias checks, and fallback behavior. Must Have Skills PORTFOLIO REQUIRED: Please include a link to case studies/examples from previous clients that demonstrate the impact you've made to businesses by using AI to support content creation 7+ years in Content Design, UX Writing, or Content Strategy. Strong hands-on experience using LLMs/AI tools for content creation and workflow optimization. Ability to design prompts, templates, and structured content formats AI can reliably use. Experience writing for AI-driven products (assistants, generators, intelligent flows). Experience with headless CMS and API-driven content systems. Understanding of responsible AI, bias mitigation, safe content design, metadata, taxonomies, schema, and structured content models. Ability to balance human oversight with AI automation. Strong cross-functional collaboration with engineers, data scientists, and researchers. Nice-to-haves Experience with RAG systems, vector databases, or knowledge graph design. Familiarity with prompt evaluation frameworks and model assessment. Basic understanding of machine learning concepts. What success looks like AI is consistently used to improve content velocity, quality, and labor efficiency. Human + AI hybrid workflows are documented, scalable, and safe. Product content and AI-generated content feel seamless, trustworthy, and on-brand. Structured content systems improve retrieval, search, personalization, and generative quality. The organization develops clear guidelines and governance for AI-assisted content creation. Measurable improvements in user experience, content performance, and operational ROI. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6 months contract. A day rate, in-scope of IR35, either via a Hays approved umbrella company or via Hays PAYE This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in London Victoria 2 days per week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Atos SE
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About the CX Practice Our team is forward-thinking in anticipating the future, and how we can adapt our roles and disciplines in an ever-changing spectrum across various mediums and influences with AI and Generational Design. It is an exciting time to be part of our team as we look to grow and forge a successful path with our existing and potential clients. You will be part of the wider CX Practice operating within the Design team that comprises of Researchers, UX Designers, Service Designers and Content Designers. We're a group of talented, expressive professionals, where you'll have the autonomy and trust to excel in your role. For this role We'd like to discuss your prior experiences working as a consultant, your knowledge of, and approach to, working across public and private sectors as a consultant and how you take decisions and would mentor or lead our clients appropriately, whilst representing your consultancy with diplomacy. Occasionally, you might be asked to address internal business needs based on your skills and alignment with the CX Design team's principles and approach and we appreciate members who can contribute to our growth and help us remain in sync with current industry trends. It is important you understand the life cycle of UX disciplines and methods across UCD. We are looking for designers who can direct and lead teams collaboratively throughout the process that have experience, or an understanding of Lean UX in an Agile environment. You will have a strong portfolio showcasing your ability to design streamlined interfaces, together with a conceptual understanding in elevating your thinking to a higher level. Responsibilities that come with this role Produce user flow journeys which identify potential and current bottlenecks throughout the process. Present your findings into aesthetic infographics using visualization of data to portray the higher-level findings down to the granular detail. Produce Customer mapping processes and solution documentation. Share your conceptual thinking and design ideas by displaying your work and sharing it with the wider team as a point of reference. Produce user flows, wireframes, and interactive prototype designs. Conduct various kinds of design workshops with stakeholders and internal teams. What you will be doing to make this role a success Lead the design process with the project team, Product Owners & stakeholders and work closely with the BA's on delivering business requirements. Guide the development teams through communication in producing brand/guidelines documentation, interactive prototypes, and final visual designs. Keep up to date on tech and UX trends in the industry. Able to lead the development team output from the discovery phase through to final delivery process. Confident in dealing with Stakeholders and Product Owners and justifying your decisions through means of prototyping and research. Able to make decisions independently and guide our clients in the right direction. Understands the need to work collaboratively in an agile environment, whilst also able to balance the need to work independently at the same time. Have a good understanding and experience of implementing various Design frameworks and methods as part of working in an Agile delivery focussed team. Knowledge, understanding and implementation of various WCAG, A11Y Accessibility standards to your solutions. Experienced in organising and chairing UAT workshops by setting various task lists for attendees in achieving the desired outcome for your team and the client. Things you will use, be involved with and may contribute Experience and knowledge delivering AR/VR solutions. Innovation in design and generational design regarding AI. GDS toolkit and service standards. You will have at least one project, demonstrating the full UX lifecycle. Progression of ideas formulating iteratively throughout your designs. Expertise in producing interactive prototypes. Experience with visualizing data in a meaningful and impactful way. Responsive design throughout in showcasing your ability to design for all devices. Software Proficient in Design and wireframing tools such as: Adobe Creative Cloud Figma Axure RP Sketch Mural
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About the CX Practice Our team is forward-thinking in anticipating the future, and how we can adapt our roles and disciplines in an ever-changing spectrum across various mediums and influences with AI and Generational Design. It is an exciting time to be part of our team as we look to grow and forge a successful path with our existing and potential clients. You will be part of the wider CX Practice operating within the Design team that comprises of Researchers, UX Designers, Service Designers and Content Designers. We're a group of talented, expressive professionals, where you'll have the autonomy and trust to excel in your role. For this role We'd like to discuss your prior experiences working as a consultant, your knowledge of, and approach to, working across public and private sectors as a consultant and how you take decisions and would mentor or lead our clients appropriately, whilst representing your consultancy with diplomacy. Occasionally, you might be asked to address internal business needs based on your skills and alignment with the CX Design team's principles and approach and we appreciate members who can contribute to our growth and help us remain in sync with current industry trends. It is important you understand the life cycle of UX disciplines and methods across UCD. We are looking for designers who can direct and lead teams collaboratively throughout the process that have experience, or an understanding of Lean UX in an Agile environment. You will have a strong portfolio showcasing your ability to design streamlined interfaces, together with a conceptual understanding in elevating your thinking to a higher level. Responsibilities that come with this role Produce user flow journeys which identify potential and current bottlenecks throughout the process. Present your findings into aesthetic infographics using visualization of data to portray the higher-level findings down to the granular detail. Produce Customer mapping processes and solution documentation. Share your conceptual thinking and design ideas by displaying your work and sharing it with the wider team as a point of reference. Produce user flows, wireframes, and interactive prototype designs. Conduct various kinds of design workshops with stakeholders and internal teams. What you will be doing to make this role a success Lead the design process with the project team, Product Owners & stakeholders and work closely with the BA's on delivering business requirements. Guide the development teams through communication in producing brand/guidelines documentation, interactive prototypes, and final visual designs. Keep up to date on tech and UX trends in the industry. Able to lead the development team output from the discovery phase through to final delivery process. Confident in dealing with Stakeholders and Product Owners and justifying your decisions through means of prototyping and research. Able to make decisions independently and guide our clients in the right direction. Understands the need to work collaboratively in an agile environment, whilst also able to balance the need to work independently at the same time. Have a good understanding and experience of implementing various Design frameworks and methods as part of working in an Agile delivery focussed team. Knowledge, understanding and implementation of various WCAG, A11Y Accessibility standards to your solutions. Experienced in organising and chairing UAT workshops by setting various task lists for attendees in achieving the desired outcome for your team and the client. Things you will use, be involved with and may contribute Experience and knowledge delivering AR/VR solutions. Innovation in design and generational design regarding AI. GDS toolkit and service standards. You will have at least one project, demonstrating the full UX lifecycle. Progression of ideas formulating iteratively throughout your designs. Expertise in producing interactive prototypes. Experience with visualizing data in a meaningful and impactful way. Responsive design throughout in showcasing your ability to design for all devices. Software Proficient in Design and wireframing tools such as: Adobe Creative Cloud Figma Axure RP Sketch Mural
Owen Reed
Manchester, Lancashire
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
